Job Introduction Job Description
What is the role?
As a Stock Specialist you'll be the subject matter expert of all things stock management, covering activities which include policy and procedure compliance, process errors and other operational store audits - everything we need to do to make sure we know where our stock is at all times. You'll need to maintain high standards and share your knowledge with your team.
Asa Team Lead you will:
- Ensure accurate and timely stock management processes such as transfers, returns tosuppliers and digital orders ensuring complete accuracy of our stock files and productmovement throughout the wider business
- Lead the Delivery and Replenishment teams to ensure that Product is available for ourcustomers and colleagues, investigating and logging any discrepancies, managing thefaulty stock process and highlighting new product line arrivals with the store team
- Understand and follow health, safety and security procedures, ensuring all areas are clear for team members to use and compliant with all regulations and company policies
- Lead motivate and inspire other colleagues in your department (such as the onlineorders picking team) to help drive sales and customer experience through effective stockmanagement
A bit about You:
- All over the numbers. You will be set targets e.g. stock file accuracy and delivery productivity to name a few.So even if you haven't had much first hand exposure to this data, you will have the curiosity and appetite to learn more
- Well informed.You willmake it your business to know what your shop floor colleagues areup to and how your team can help support them
- Collaborative.Colleagues across the store will rely on you to keep them informed, be thatabout successes, challenges, new product or stock changes
- Approachable.You willbe a leader in your department and will be invested in your widerteam and on hand for requests, queries or coaching support
- A proud shopkeeper.It willfall to you to ensure the stock rooms are maintained withSelfridges standards and inspire others to deliver the same
- An example of our values, a trusted and respected colleague
This guide represents a summary of the role, however all team members are expected to be flexible in the work they undertake, which may change from time to time, according to the needs of the business
Location Manchester, England, United Kingdom, United Kingdom