A leading technology firm in the UK is seeking a Store Manager to lead a team in delivering exceptional customer experiences. This role involves coaching staff, driving sales, and engaging with the community through outreach events. The ideal candidate shows strong leadership skills, creativity, and a passion for retail. Joining our inclusive and innovative company means being part of a culture that values diversity and professional growth, ensuring employees are motivated to succeed.
Mar 22, 2026
Full time
A leading technology firm in the UK is seeking a Store Manager to lead a team in delivering exceptional customer experiences. This role involves coaching staff, driving sales, and engaging with the community through outreach events. The ideal candidate shows strong leadership skills, creativity, and a passion for retail. Joining our inclusive and innovative company means being part of a culture that values diversity and professional growth, ensuring employees are motivated to succeed.
Antella Travel Recruitment
Kingston Upon Thames, Surrey
Travel Marketing Manager Base Salary to £50,000 + Great Benefits Hybrid - Surrey Our client is an award-wining travel company who specialise in creating memorable bespoke tours within Latin America and the Polar regions. Due to continued growth, they are now recruiting for an experienced Travel Marketing Manager to join the team. This is a pivotal role where you will be using your creative flair and commercial mindset in a hands on role supporting and leading the marketing and commercial strategy across the business. It combines executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention bringing together practical execution, data-driven insight and people leadership to achieve tangible commercial success. To be considered, candidates must have marketing experience within the travel industry. This role is offered a hybrid basis (2 days per week on the office) with the office based in South West London/Surrey. Travel Marketing Manager Responsibilities and Duties Include: Execute marketing strategy alongside the Product department to align with company goals. Assist in forecasting and managing revenue targets across marketing Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty. Translate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement; ensuring all creative assets are cohesive, high-quality, and aligned to brand guidelines Use customer and campaign data to refine messaging, product positioning, and performance. Conduct strategic marketing and product analysis to guide commercial decisions. Travel Marketing Experience Required: Proven experience in a commercial or marketing management role within the travel industry. Strong creative flair Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. Excellent communication and negotiation skills, with confidence in representing the business externally. Strong analytical skills, with the ability to interpret data and make commercially sound decisions. Understanding of product development, contracting, and supplier negotiation. Travel Marketing Manager Salary and Benefits: Base Salary From £40,000 to £50,000 based on experience 24 days annual leave 10 days fam trip allowance Hybrid Working - 2 days per week in the office Pension Regular company social events To apply for this Travel Marketing Manager role, please email your CV and a member of the team will be in contact to discuss the role and company
Mar 22, 2026
Full time
Travel Marketing Manager Base Salary to £50,000 + Great Benefits Hybrid - Surrey Our client is an award-wining travel company who specialise in creating memorable bespoke tours within Latin America and the Polar regions. Due to continued growth, they are now recruiting for an experienced Travel Marketing Manager to join the team. This is a pivotal role where you will be using your creative flair and commercial mindset in a hands on role supporting and leading the marketing and commercial strategy across the business. It combines executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention bringing together practical execution, data-driven insight and people leadership to achieve tangible commercial success. To be considered, candidates must have marketing experience within the travel industry. This role is offered a hybrid basis (2 days per week on the office) with the office based in South West London/Surrey. Travel Marketing Manager Responsibilities and Duties Include: Execute marketing strategy alongside the Product department to align with company goals. Assist in forecasting and managing revenue targets across marketing Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty. Translate insights into standout creative concepts and high-quality assets (copy, visuals, video) that strengthen brand distinctiveness and improve engagement; ensuring all creative assets are cohesive, high-quality, and aligned to brand guidelines Use customer and campaign data to refine messaging, product positioning, and performance. Conduct strategic marketing and product analysis to guide commercial decisions. Travel Marketing Experience Required: Proven experience in a commercial or marketing management role within the travel industry. Strong creative flair Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. Excellent communication and negotiation skills, with confidence in representing the business externally. Strong analytical skills, with the ability to interpret data and make commercially sound decisions. Understanding of product development, contracting, and supplier negotiation. Travel Marketing Manager Salary and Benefits: Base Salary From £40,000 to £50,000 based on experience 24 days annual leave 10 days fam trip allowance Hybrid Working - 2 days per week in the office Pension Regular company social events To apply for this Travel Marketing Manager role, please email your CV and a member of the team will be in contact to discuss the role and company
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an face to face events environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Mar 22, 2026
Full time
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an face to face events environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Role: Assistant Product Manager Location: Newbury (hybrid working available after probation period) Hours: 35 Hours a week, Monday to Friday, 9am -5pm Starting Salary: £33,250 - Target Salary: £35,000 Are you analytical, curious, and motivated to make a meaningful impact? Newbury Building Society are looking for a Product Management Assistant who is ready to support the development, performance, and ongoing management of their mortgage and savings products, helping them deliver excellent customer outcomes and drive the Society forward. You will be key in shaping products that truly matter, using data, insight, and teamwork to ensure we remain competitive, compliant, and customer-focused. If you are someone who: Works confidently with numbers and data, turning insight into action Communicates clearly and adapts your style for different audiences Builds strong relationships and collaborates effectively across teams Takes ownership, delivers what you promise, and maintains high standards Is adaptable, resilient, and eager to learn, grow, and contribute to meaningful change Then this could be the role for you. About the role Reporting to the Head of Product Management, you will play a key role in ensuring their product portfolio remains competitive, well-governed, and aligned to the Society objectives. You will support the full product lifecycle from research and analysis to performance monitoring, pricing changes, regulatory compliance, and customer communication plans. This is a great opportunity for someone with strong analytical skills, excellent communication, and a desire to build a career in product, proposition, or commercial functions. What you'll be doing Supporting the design, development, and maintenance of products in line with our conduct risk framework and product development process. Monitoring product performance and competitiveness using data, insight, and MI. Conducting market research and forecasting market trends to inform future product strategies. Producing high-quality reports, analysis, and MI for Executive and Board audiences. Assisting in the delivery and management of Consumer Duty activities. Working closely with Marketing to support customer communication plans. Building strong relationships across Sales, Branch, Customer Service, Technical and other teams to contribute to improved customer and commercial outcomes. Supporting customer contact strategies and helping shape product-related initiatives across the business. Ensuring compliance with risk, financial crime, data protection, and regulatory requirements. Why join us? You'll be joining a supportive, welcoming team where your ideas are valued and your development is a genuine priority. This role offers excellent exposure across the Society, making it a strong steppingstone for future progression in product and analytical career pathways. We're committed to helping you grow. You'll have access to digital regulatory training and engaging learning modules through our online platform, alongside knowledge-boosting workshops throughout the year-all backed by continuous support from your team and manager. We also believe in looking after and rewarding our people. You'll receive a generous holiday allowance, a contributory stakeholder pension scheme, access to wellbeing programmes, and even your birthday off. And because making a difference matters to us, we're dedicated to supporting our local communities. You'll have opportunities to volunteer, fundraise, and contribute to community events and activities, with two paid volunteering days each year. Essential skills and experience: Experience in financial services or another regulated environment. Clear, confident written and verbal communication skills. Proven experience working with internal customers to deliver high quality service. Strong analytical skills with the ability to interpret and present data clearly. Confident use of Excel and other reporting/analysis tools. Awareness of risk, compliance, data protection, and financial crime responsibilities. Desirable skills and experience: Experience in product or pricing roles within financial services. Knowledge of MCOB, PROD, GDPR, PECR, DPA, Consumer Duty and other regulations relating to mortgage and savings products. Experience preparing MI for stakeholders. Understanding of market trend forecasting and competitor analysis. Interviews: 90-minute competency-based interview held in our Newbury Head Office We aim to interview successful applicants within 10 working days. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Mar 21, 2026
Full time
Role: Assistant Product Manager Location: Newbury (hybrid working available after probation period) Hours: 35 Hours a week, Monday to Friday, 9am -5pm Starting Salary: £33,250 - Target Salary: £35,000 Are you analytical, curious, and motivated to make a meaningful impact? Newbury Building Society are looking for a Product Management Assistant who is ready to support the development, performance, and ongoing management of their mortgage and savings products, helping them deliver excellent customer outcomes and drive the Society forward. You will be key in shaping products that truly matter, using data, insight, and teamwork to ensure we remain competitive, compliant, and customer-focused. If you are someone who: Works confidently with numbers and data, turning insight into action Communicates clearly and adapts your style for different audiences Builds strong relationships and collaborates effectively across teams Takes ownership, delivers what you promise, and maintains high standards Is adaptable, resilient, and eager to learn, grow, and contribute to meaningful change Then this could be the role for you. About the role Reporting to the Head of Product Management, you will play a key role in ensuring their product portfolio remains competitive, well-governed, and aligned to the Society objectives. You will support the full product lifecycle from research and analysis to performance monitoring, pricing changes, regulatory compliance, and customer communication plans. This is a great opportunity for someone with strong analytical skills, excellent communication, and a desire to build a career in product, proposition, or commercial functions. What you'll be doing Supporting the design, development, and maintenance of products in line with our conduct risk framework and product development process. Monitoring product performance and competitiveness using data, insight, and MI. Conducting market research and forecasting market trends to inform future product strategies. Producing high-quality reports, analysis, and MI for Executive and Board audiences. Assisting in the delivery and management of Consumer Duty activities. Working closely with Marketing to support customer communication plans. Building strong relationships across Sales, Branch, Customer Service, Technical and other teams to contribute to improved customer and commercial outcomes. Supporting customer contact strategies and helping shape product-related initiatives across the business. Ensuring compliance with risk, financial crime, data protection, and regulatory requirements. Why join us? You'll be joining a supportive, welcoming team where your ideas are valued and your development is a genuine priority. This role offers excellent exposure across the Society, making it a strong steppingstone for future progression in product and analytical career pathways. We're committed to helping you grow. You'll have access to digital regulatory training and engaging learning modules through our online platform, alongside knowledge-boosting workshops throughout the year-all backed by continuous support from your team and manager. We also believe in looking after and rewarding our people. You'll receive a generous holiday allowance, a contributory stakeholder pension scheme, access to wellbeing programmes, and even your birthday off. And because making a difference matters to us, we're dedicated to supporting our local communities. You'll have opportunities to volunteer, fundraise, and contribute to community events and activities, with two paid volunteering days each year. Essential skills and experience: Experience in financial services or another regulated environment. Clear, confident written and verbal communication skills. Proven experience working with internal customers to deliver high quality service. Strong analytical skills with the ability to interpret and present data clearly. Confident use of Excel and other reporting/analysis tools. Awareness of risk, compliance, data protection, and financial crime responsibilities. Desirable skills and experience: Experience in product or pricing roles within financial services. Knowledge of MCOB, PROD, GDPR, PECR, DPA, Consumer Duty and other regulations relating to mortgage and savings products. Experience preparing MI for stakeholders. Understanding of market trend forecasting and competitor analysis. Interviews: 90-minute competency-based interview held in our Newbury Head Office We aim to interview successful applicants within 10 working days. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Marketing Manager - EMEA Gaming (B2B) - ICONIC GLOBAL TECH BRAND Duration: 12 months Location: UK (Hybrid - 3 days onsite) Hours: Full-time (40 hrs/week) Rate: £49.04 per hour, PAYE Role Overview We are seeking an experienced B2B Marketing Manager to lead business marketing for the Gaming vertical across EMEA . This role owns the strategy and execution of integrated, multi-country marketing programs that engage gaming companies, publishers, and performance marketers. Key Responsibilities Deliver integrated EMEA marketing programs across events, campaigns, and content Lead content marketing initiatives for gaming and performance marketing audiences Partner with cross-functional teams and agencies to ensure high-quality execution Manage programs end-to-end, from ideation to optimization using data-driven insights Requirements 8+ years of B2B marketing experience (gaming, tech, or digital platforms preferred) Strong knowledge of the EMEA gaming ecosystem Experience marketing to performance marketers and digital-native companies Excellent communication, storytelling, and stakeholder management skills Ability to work independently in a fast-paced, cross-regional environment Why This Role Build and shape a newly consolidated EMEA Gaming B2B marketing function High ownership, visibility, and strategic impact across key EMEA markets
Mar 21, 2026
Seasonal
Marketing Manager - EMEA Gaming (B2B) - ICONIC GLOBAL TECH BRAND Duration: 12 months Location: UK (Hybrid - 3 days onsite) Hours: Full-time (40 hrs/week) Rate: £49.04 per hour, PAYE Role Overview We are seeking an experienced B2B Marketing Manager to lead business marketing for the Gaming vertical across EMEA . This role owns the strategy and execution of integrated, multi-country marketing programs that engage gaming companies, publishers, and performance marketers. Key Responsibilities Deliver integrated EMEA marketing programs across events, campaigns, and content Lead content marketing initiatives for gaming and performance marketing audiences Partner with cross-functional teams and agencies to ensure high-quality execution Manage programs end-to-end, from ideation to optimization using data-driven insights Requirements 8+ years of B2B marketing experience (gaming, tech, or digital platforms preferred) Strong knowledge of the EMEA gaming ecosystem Experience marketing to performance marketers and digital-native companies Excellent communication, storytelling, and stakeholder management skills Ability to work independently in a fast-paced, cross-regional environment Why This Role Build and shape a newly consolidated EMEA Gaming B2B marketing function High ownership, visibility, and strategic impact across key EMEA markets
Business Development Executive - Events £33,000 - £42,000 + Uncapped Commission + Excellent Benefits 2 Days in the office London Leading media events business seeks a highly driven, results focused Business Development Executive to join their sales team. Our client's events bring together senior leaders from companies including Barclays, Shell, Unilever, Tesco and GSK to share insights and benchmark strategies. Technology vendors, consultancies and law firms partner with them to connect with this audience and build meaningful business relationships. Partnership revenue is the commercial engine of our events, and we are looking for a Business Development Executive to help grow their partnerships across the portfolio. This is a high-impact commercial role focused on building relationships with senior decision-makers and selling partnership opportunities to companies looking to connect with their executive audience. Key skills: • 1-3 years' experience in a sales or business development role • Strong interest in business, technology and industry trends • Confidence speaking with senior decision-makers • Strong research and prospecting skills • Excellent written and verbal communication • High levels of organisation and attention to detail • The ability to work in a fast-paced, target-driven environment • A collaborative mindset and positive attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Mar 21, 2026
Full time
Business Development Executive - Events £33,000 - £42,000 + Uncapped Commission + Excellent Benefits 2 Days in the office London Leading media events business seeks a highly driven, results focused Business Development Executive to join their sales team. Our client's events bring together senior leaders from companies including Barclays, Shell, Unilever, Tesco and GSK to share insights and benchmark strategies. Technology vendors, consultancies and law firms partner with them to connect with this audience and build meaningful business relationships. Partnership revenue is the commercial engine of our events, and we are looking for a Business Development Executive to help grow their partnerships across the portfolio. This is a high-impact commercial role focused on building relationships with senior decision-makers and selling partnership opportunities to companies looking to connect with their executive audience. Key skills: • 1-3 years' experience in a sales or business development role • Strong interest in business, technology and industry trends • Confidence speaking with senior decision-makers • Strong research and prospecting skills • Excellent written and verbal communication • High levels of organisation and attention to detail • The ability to work in a fast-paced, target-driven environment • A collaborative mindset and positive attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Arena Racing Corporation Limited
Worcester, Worcestershire
We're looking for an experienced Catering Manager to lead the delivery of food and beverage services across our racecourse venue, ensuring operational excellence and outstanding customer service at every event. This is a hands-on leadership role where you'll be supported by a dedicated team while playing a key part in the successful planning, delivery, and commercial performance of race days and events. About us Arena Racing Company does so much more than lead the UK's largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it's our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. Work Perks of being a Catering Manager Annual passes to attend any of our 21 venues Discounted food & ARC days out Cycle to work scheme Holiday allowance increasing with length of service up to 28 days Company life assurance scheme Discretionary group annual bonus schemes to reward your hard work Support with study through our study assistance schemes And so much more About the role As Catering Manager, you will take responsibility for the day-to-day catering operation across the racecourse, leading from the front and setting the standard for service, safety, and consistency. You will: Lead the setup, delivery, and close-down of race days, functions, and events Liaise closely with on-site Business Coordinator and delivery teams to ensure seamless communication and event execution Promote a strong safety-first culture, ensuring full compliance with food hygiene, HACCP, and health & safety standards Ensure all hospitality and retail bars are fully stocked, organised, and ready for service Deliver exceptional customer service, ensuring all guest expectations are met and exceeded Commercial & Operational Management You will play a key role in driving performance by: Maximising sales through effective selling techniques, promotions, and team product knowledge Managing GP, controlling costs, and minimising waste Completing accurate stock management and regular stocktakes across food, beverage, disposables, and chemicals Managing labour schedules within budget and adjusting in line with sales demand Ensuring accurate input and maintenance of all cost, sales, and stock records People are at the heart of great hospitality. In this role, you will: Recruit, train, engage, and retain a high-performing catering team Ensure team members are professional, friendly, and customer-focused at all times Work with staffing teams to ensure the right skills are in place for each event Communicate customer requirements clearly across departments to support effective planning Act on customer feedback and satisfaction surveys to drive continuous improvement About You Have management or supervisory experience in hospitality or retail catering Be knowledgeable in licensing, food hygiene, and health & safety Be highly organised, customer-focused, and detail-oriented Have the ability to drive high operational standards and exceed customer expectations Be confident using IT systems, including Microsoft Office, EPOS, and stock management systems Be positive, approachable, and a strong team player Hold a Personal Licence (desirable but not essential) If you're passionate about hospitality and ready to take the lead in delivering exceptional catering experiences, we'd love to hear from you. At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. Grand Stand Road Worcester Worcestershire WR1 3EJ
Mar 21, 2026
Full time
We're looking for an experienced Catering Manager to lead the delivery of food and beverage services across our racecourse venue, ensuring operational excellence and outstanding customer service at every event. This is a hands-on leadership role where you'll be supported by a dedicated team while playing a key part in the successful planning, delivery, and commercial performance of race days and events. About us Arena Racing Company does so much more than lead the UK's largest horse racing group. We have 21 racing venues showcasing horse racing, greyhound racing, golf courses, hotels and events. In short, leisure, entertainment, media production and distribution are at the heart of what we do, making it an exciting and diverse place to work! Our success is a team effort which is why we offer great opportunities for growth, development and career progression. After all, it's our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. Work Perks of being a Catering Manager Annual passes to attend any of our 21 venues Discounted food & ARC days out Cycle to work scheme Holiday allowance increasing with length of service up to 28 days Company life assurance scheme Discretionary group annual bonus schemes to reward your hard work Support with study through our study assistance schemes And so much more About the role As Catering Manager, you will take responsibility for the day-to-day catering operation across the racecourse, leading from the front and setting the standard for service, safety, and consistency. You will: Lead the setup, delivery, and close-down of race days, functions, and events Liaise closely with on-site Business Coordinator and delivery teams to ensure seamless communication and event execution Promote a strong safety-first culture, ensuring full compliance with food hygiene, HACCP, and health & safety standards Ensure all hospitality and retail bars are fully stocked, organised, and ready for service Deliver exceptional customer service, ensuring all guest expectations are met and exceeded Commercial & Operational Management You will play a key role in driving performance by: Maximising sales through effective selling techniques, promotions, and team product knowledge Managing GP, controlling costs, and minimising waste Completing accurate stock management and regular stocktakes across food, beverage, disposables, and chemicals Managing labour schedules within budget and adjusting in line with sales demand Ensuring accurate input and maintenance of all cost, sales, and stock records People are at the heart of great hospitality. In this role, you will: Recruit, train, engage, and retain a high-performing catering team Ensure team members are professional, friendly, and customer-focused at all times Work with staffing teams to ensure the right skills are in place for each event Communicate customer requirements clearly across departments to support effective planning Act on customer feedback and satisfaction surveys to drive continuous improvement About You Have management or supervisory experience in hospitality or retail catering Be knowledgeable in licensing, food hygiene, and health & safety Be highly organised, customer-focused, and detail-oriented Have the ability to drive high operational standards and exceed customer expectations Be confident using IT systems, including Microsoft Office, EPOS, and stock management systems Be positive, approachable, and a strong team player Hold a Personal Licence (desirable but not essential) If you're passionate about hospitality and ready to take the lead in delivering exceptional catering experiences, we'd love to hear from you. At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society. Grand Stand Road Worcester Worcestershire WR1 3EJ
City + Capital are currently representing a dynamic and innovative specialist property finance lender who are well funded and looking to substantially grow their bridging finance loan book. To achieve this, they are keen to appoint an experienced & knowledgeable BDM to their growing team at an exciting time. The Company Our client operates within the specialist lending sector and are largely known for supporting brokers and investors with access to debt for property related projects. Offerings include bridging finance, BTL and loans to support developments & heavy refurbishments. Today, our client can demonstrate a loan book that has already grown substantially to record volumes & a leadership team who are true experts in the specialist lending space. With an outstanding market reputation, they have become renowned as a 'go to' for complex specialist lending. As a result, they are seeking an individual with outstanding structural knowledge of bridging finance, an adept communicator who can create deals, prepare papers and head out on the road to build relationships with new & existing brokers and clients. Role Overview As Business Development Manager you will be a key face in the market and will ultimately take responsibility for identifying and funding deals that meet our client's appetite. To achieve this, you will strategically manage your own diary of appointments with brokers and borrowers to onboard new applications for assessment and funding. You will be ably supported by our client's experienced and hard-working internal sales, case management and underwriting/credit specialists as the lending cycle progresses. You will undertake initial deal assessments upon origination before engaging the broader team. You will take responsibility for the pipeline of loans and continuing to progress activity across internal and external stakeholders. You will remain as the main point of contact throughout. Ultimately, you will be tasked to achieve important lending targets for your region that are critical in ensuring our client can achieve their own annual objectives - making this a key hire, at an exciting time of growth. Responsibilities Identify and onboard lending opportunities from brokers or borrowers Undertake initial deal assessments to ensure the loan meets the required criteria Expand your broker network through business development activity and events Attend key industry events and represent the business in public forums Play a senior role to internal sales and case management teams Maximise bridging sales by enhancing market knowledge & innovating new products Conduct competitor analysis when required, to understand market mapping Oversee pipeline progression, addressing issues and bottlenecks & driving completions Achieve lending targets in line with company targets Candidate Requirements The ideal individual for this role will be highly experienced in bridging finance originations and deal funding and will be someone who has a strong and valued relationship within the industry. You will be confident when managing your own diary to achieve lending targets, by splitting time between brokers and borrowers and pipeline management. You will be a natural leader in approach, quick to engage others on a shared journey. You will be confident when undertaking initial deal assessments and will be able to facilitate loan transactions to completion. You will be driven, proactive and an outstanding communicator. Minimum 3 years' experience within bridging finance sales or broker management A proven track record of achieving lending targets / lending growth Heavily connected in the specialist lending broker and borrower space Strong deal structuring knowledge & capacity to develop credit papers Ability to ensure credit decisions are made in alignment with policies Outstanding time management and prioritisation skills Exceptional stakeholder management background Integrity, committed to providing outstanding customer service On Offer Our client is ideally looking to pay between £70k - £100k as a basic salary for the ideal individual, which will be relevant to experience. Higher offers may also be considered for exceptional track record in the bridging finance space. Your salary will be complemented by an excellent bonus structure that will allow you to significantly increase earnings, based on performance to lending objectives. This role is a home-based role. However, it is also expected that you will be able to travel to our clients London HQ one day per week to support team collaboration, strategy and performance. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you. The City + Capital Team
Mar 21, 2026
Full time
City + Capital are currently representing a dynamic and innovative specialist property finance lender who are well funded and looking to substantially grow their bridging finance loan book. To achieve this, they are keen to appoint an experienced & knowledgeable BDM to their growing team at an exciting time. The Company Our client operates within the specialist lending sector and are largely known for supporting brokers and investors with access to debt for property related projects. Offerings include bridging finance, BTL and loans to support developments & heavy refurbishments. Today, our client can demonstrate a loan book that has already grown substantially to record volumes & a leadership team who are true experts in the specialist lending space. With an outstanding market reputation, they have become renowned as a 'go to' for complex specialist lending. As a result, they are seeking an individual with outstanding structural knowledge of bridging finance, an adept communicator who can create deals, prepare papers and head out on the road to build relationships with new & existing brokers and clients. Role Overview As Business Development Manager you will be a key face in the market and will ultimately take responsibility for identifying and funding deals that meet our client's appetite. To achieve this, you will strategically manage your own diary of appointments with brokers and borrowers to onboard new applications for assessment and funding. You will be ably supported by our client's experienced and hard-working internal sales, case management and underwriting/credit specialists as the lending cycle progresses. You will undertake initial deal assessments upon origination before engaging the broader team. You will take responsibility for the pipeline of loans and continuing to progress activity across internal and external stakeholders. You will remain as the main point of contact throughout. Ultimately, you will be tasked to achieve important lending targets for your region that are critical in ensuring our client can achieve their own annual objectives - making this a key hire, at an exciting time of growth. Responsibilities Identify and onboard lending opportunities from brokers or borrowers Undertake initial deal assessments to ensure the loan meets the required criteria Expand your broker network through business development activity and events Attend key industry events and represent the business in public forums Play a senior role to internal sales and case management teams Maximise bridging sales by enhancing market knowledge & innovating new products Conduct competitor analysis when required, to understand market mapping Oversee pipeline progression, addressing issues and bottlenecks & driving completions Achieve lending targets in line with company targets Candidate Requirements The ideal individual for this role will be highly experienced in bridging finance originations and deal funding and will be someone who has a strong and valued relationship within the industry. You will be confident when managing your own diary to achieve lending targets, by splitting time between brokers and borrowers and pipeline management. You will be a natural leader in approach, quick to engage others on a shared journey. You will be confident when undertaking initial deal assessments and will be able to facilitate loan transactions to completion. You will be driven, proactive and an outstanding communicator. Minimum 3 years' experience within bridging finance sales or broker management A proven track record of achieving lending targets / lending growth Heavily connected in the specialist lending broker and borrower space Strong deal structuring knowledge & capacity to develop credit papers Ability to ensure credit decisions are made in alignment with policies Outstanding time management and prioritisation skills Exceptional stakeholder management background Integrity, committed to providing outstanding customer service On Offer Our client is ideally looking to pay between £70k - £100k as a basic salary for the ideal individual, which will be relevant to experience. Higher offers may also be considered for exceptional track record in the bridging finance space. Your salary will be complemented by an excellent bonus structure that will allow you to significantly increase earnings, based on performance to lending objectives. This role is a home-based role. However, it is also expected that you will be able to travel to our clients London HQ one day per week to support team collaboration, strategy and performance. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you. The City + Capital Team
Overview Aramark UK are currently recruiting an experienced Catering Manager to join our team working at Worthing College, Worthing, BN14 9FD. You will be responsible for overseeing the day to day running of the unit, preparing meals, delegating tasks to your team, and leading your team to success. What we offer This is a full-time position, 40 hours per week Monday - Friday. Shifts range between 7.00am - 5pm Full training and development opportunities Generous annual leave that increases in line with service, with the opportunity to buy extra days Defined contribution pension scheme and life assurance benefits Access to our employee benefits platform offering discounts at hundreds of retail and leisure providers, as well as our Well-being Hub. This hub provides on-demand, free access to a variety of resources, including guided meditations, workout videos, sleep aids, virtual GP appointments, and financial and mortgage advice Employee Assistance Programme and in-house Mental Health Champions FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!) A day in the life of a Catering Manager Supervise and coordinate all activities within the unit. Ensure Implementation & Compliance of brand standards Maintain the company financial system including daily sales, food production and oversee site budget. Monitor inventory levels and order supplies as needed. Implement and maintain Health and Safety/Food safety standards within catering outlets. Smart scheduling of team scheduling and control of labour management Train, mentor, and evaluate staff performance. Handle customer feedback and special dietary requests. Hold and attend regular team meetings Provides cover at other UEL campus when needed Build strong client relationships within UEL You will be set up for success if you have Previous management experience in a similar environment. Food Safety experience Job Reference 621437 All applications will be treated in the strictest confidence. About Aramark UK At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - Join us in fostering a workplace where everyone can achieve their full potential.
Mar 21, 2026
Full time
Overview Aramark UK are currently recruiting an experienced Catering Manager to join our team working at Worthing College, Worthing, BN14 9FD. You will be responsible for overseeing the day to day running of the unit, preparing meals, delegating tasks to your team, and leading your team to success. What we offer This is a full-time position, 40 hours per week Monday - Friday. Shifts range between 7.00am - 5pm Full training and development opportunities Generous annual leave that increases in line with service, with the opportunity to buy extra days Defined contribution pension scheme and life assurance benefits Access to our employee benefits platform offering discounts at hundreds of retail and leisure providers, as well as our Well-being Hub. This hub provides on-demand, free access to a variety of resources, including guided meditations, workout videos, sleep aids, virtual GP appointments, and financial and mortgage advice Employee Assistance Programme and in-house Mental Health Champions FOOD! Opportunities to attend in-house events and try the culinary genius of our teams (we are a food business after all!) A day in the life of a Catering Manager Supervise and coordinate all activities within the unit. Ensure Implementation & Compliance of brand standards Maintain the company financial system including daily sales, food production and oversee site budget. Monitor inventory levels and order supplies as needed. Implement and maintain Health and Safety/Food safety standards within catering outlets. Smart scheduling of team scheduling and control of labour management Train, mentor, and evaluate staff performance. Handle customer feedback and special dietary requests. Hold and attend regular team meetings Provides cover at other UEL campus when needed Build strong client relationships within UEL You will be set up for success if you have Previous management experience in a similar environment. Food Safety experience Job Reference 621437 All applications will be treated in the strictest confidence. About Aramark UK At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - Join us in fostering a workplace where everyone can achieve their full potential.
Our School Talks are a key part of our work at Just Like Us. We take hundreds of bookings from schools every year, and deliver hundreds of school talks across the UK with the support of our LGBT+ volunteers aged 18-25. This role will be key in working with schools to clarify and action their bookings with us, and supporting our volunteers to deliver those talks, working with the Volunteering Team. The application deadline is 23:00 on Monday 20 April 2026. We look forward to receiving your application! Summary of the Role Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Education Programmes and Impact Manager to deliver School Talks so that we can reach even more young people across the UK with our stories of allyship. The role will be working across the Programmes Team, working on the School Talks programme primarily. The Programmes Team delivers the Ambassador programme, Pride Groups and resources for schools. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. About Just Like Us Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes: Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK. School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting. Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings. School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all. Job Description This role reports directly to the Education Programmes and Impact Manager. Programme delivery Support the Programmes Team to deliver our programmes Good regular communication and reporting to the Education Programmes and Impact Manager Manage the administration of our School Talk programme, including organising bookings with schools, organising volunteers, supporting schools and ambassadors, supporting the whole delivery Represent the charity at conferences, events, prides and fairs Ensure volunteers have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year Support the delivery of our education programmes, including delivering talks, workshops and training for teachers on LGBT+ issues Support with the creation and development of resources Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact Support our marketing and communication initiatives, writing emails and monitoring open rates Assist with the maintenance of our online databases and systems for confidential data Support programme effectiveness by contributing to improving internal workflows and procedures Escalate any issues, monitor risks and ensure compliance with relevant regulations Cross-team working Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Person specification: experience, skills and attributes The applicant must: Be passionate about LGBT+ inclusion in education and be highly motivated to support us to grow Have excellent interpersonal skills and be a relationship builder with school teachers, head teachers and our volunteers who are LGBT+ and 18-25 Have good written and verbal communication skills Have excellent organisational and administrative skills, with great attention to detail Have a willingness to learn and develop Be able to travel across the UK to represent Just Like Us at national conferences and event Be able to work effectively both independently, as part of a team and across the organisation Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent) Be able to work very effectively under pressure and meet tight deadlines Flexibility to commence work from 8:00am, Monday to Friday to support early-morning school programme delivery when needed Desirable but not essential Experience of working with schools The application deadline is 23:00 on Monday 20 April 2026. Interviews will be held on Tuesday 12th and Wednesday 13th of May 2026. We look forward to receiving your application!
Mar 21, 2026
Full time
Our School Talks are a key part of our work at Just Like Us. We take hundreds of bookings from schools every year, and deliver hundreds of school talks across the UK with the support of our LGBT+ volunteers aged 18-25. This role will be key in working with schools to clarify and action their bookings with us, and supporting our volunteers to deliver those talks, working with the Volunteering Team. The application deadline is 23:00 on Monday 20 April 2026. We look forward to receiving your application! Summary of the Role Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Education Programmes and Impact Manager to deliver School Talks so that we can reach even more young people across the UK with our stories of allyship. The role will be working across the Programmes Team, working on the School Talks programme primarily. The Programmes Team delivers the Ambassador programme, Pride Groups and resources for schools. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. About Just Like Us Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes: Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK. School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting. Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings. School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all. Job Description This role reports directly to the Education Programmes and Impact Manager. Programme delivery Support the Programmes Team to deliver our programmes Good regular communication and reporting to the Education Programmes and Impact Manager Manage the administration of our School Talk programme, including organising bookings with schools, organising volunteers, supporting schools and ambassadors, supporting the whole delivery Represent the charity at conferences, events, prides and fairs Ensure volunteers have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year Support the delivery of our education programmes, including delivering talks, workshops and training for teachers on LGBT+ issues Support with the creation and development of resources Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact Support our marketing and communication initiatives, writing emails and monitoring open rates Assist with the maintenance of our online databases and systems for confidential data Support programme effectiveness by contributing to improving internal workflows and procedures Escalate any issues, monitor risks and ensure compliance with relevant regulations Cross-team working Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Person specification: experience, skills and attributes The applicant must: Be passionate about LGBT+ inclusion in education and be highly motivated to support us to grow Have excellent interpersonal skills and be a relationship builder with school teachers, head teachers and our volunteers who are LGBT+ and 18-25 Have good written and verbal communication skills Have excellent organisational and administrative skills, with great attention to detail Have a willingness to learn and develop Be able to travel across the UK to represent Just Like Us at national conferences and event Be able to work effectively both independently, as part of a team and across the organisation Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent) Be able to work very effectively under pressure and meet tight deadlines Flexibility to commence work from 8:00am, Monday to Friday to support early-morning school programme delivery when needed Desirable but not essential Experience of working with schools The application deadline is 23:00 on Monday 20 April 2026. Interviews will be held on Tuesday 12th and Wednesday 13th of May 2026. We look forward to receiving your application!
An exciting opportunity to join a growing team at this award-winning cultural venue in Surrey. The Horton is looking for an experienced marketing professional who thinks analytically as well as creatively; someone who understands the great potential of The Horton and has the skills and enthusiasm to support our growth. The Horton is a unique venue for arts, heritage and events, managed by a registered charity. The grade II-listed building the former Horton Asylum Chapel - has a fascinating social history as Europe's first centre for music therapy. The Horton opened in 2022 following major renovation works to convert the chapel and now hosts an exciting programme of live music, theatre, comedy, exhibitions, workshops and community projects, welcoming tens of thousands of visitors each year. The Horton Gardens opened in 2025 with a successful season of outdoor performances. The ideal candidate will bring creative communication skills, strategic insight and hands-on marketing experience, with excellent knowledge of current online and off-line approaches. The role s core purpose is to ensure The Horton s expanding programme of activities meets sales targets, to maximise community impact and uphold our brand. The Marketing Manager will plan and deliver excellent campaigns that raise The Horton s profile and maximise visitor numbers. They will assess their effectiveness to inform decision-making and budget allocation. This role will suit someone ambitious and self-motivated who wants to manage their own workstream whilst being part of a busy, friendly team. Visit The Horton's website to download the full job description and find out more. Please email your full up to date CV and covering letter explain why you are suitable for the role. Please ensure your CV and cover letter are sent as attachments and that each attachment is named.
Mar 21, 2026
Full time
An exciting opportunity to join a growing team at this award-winning cultural venue in Surrey. The Horton is looking for an experienced marketing professional who thinks analytically as well as creatively; someone who understands the great potential of The Horton and has the skills and enthusiasm to support our growth. The Horton is a unique venue for arts, heritage and events, managed by a registered charity. The grade II-listed building the former Horton Asylum Chapel - has a fascinating social history as Europe's first centre for music therapy. The Horton opened in 2022 following major renovation works to convert the chapel and now hosts an exciting programme of live music, theatre, comedy, exhibitions, workshops and community projects, welcoming tens of thousands of visitors each year. The Horton Gardens opened in 2025 with a successful season of outdoor performances. The ideal candidate will bring creative communication skills, strategic insight and hands-on marketing experience, with excellent knowledge of current online and off-line approaches. The role s core purpose is to ensure The Horton s expanding programme of activities meets sales targets, to maximise community impact and uphold our brand. The Marketing Manager will plan and deliver excellent campaigns that raise The Horton s profile and maximise visitor numbers. They will assess their effectiveness to inform decision-making and budget allocation. This role will suit someone ambitious and self-motivated who wants to manage their own workstream whilst being part of a busy, friendly team. Visit The Horton's website to download the full job description and find out more. Please email your full up to date CV and covering letter explain why you are suitable for the role. Please ensure your CV and cover letter are sent as attachments and that each attachment is named.
Summary of the role Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. About Just Like Us Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes: Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK. School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting. Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings. School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all. Job Description This role reports directly to the Volunteering Programmes Manager. Programme delivery Support the Programmes Team to deliver our programmes Good regular communication and reporting to the Volunteering Programmes Manager Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery Represent the charity at conferences, events, prides and fairs Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. Support with the creation and development of resources for volunteers Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact Support our marketing and communication initiatives, writing emails and monitoring open rates Assist with the maintenance of our online databases and systems for confidential data Support programme effectiveness by contributing to improving internal workflows and procedures Escalate any issues, monitor risks and ensure compliance with relevant regulations Cross-team working Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves. Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Person specification: experience, skills and attributes The applicant must: Be passionate about LGBT+ inclusion and be highly motivated to support us to grow Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25 Have good written and verbal communication skills Have excellent organisational and administrative skills, with great attention to detail Have a willingness to learn and develop Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers Be able to work effectively both independently, as part of a team and across the organisation Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent) Be able to work very effectively under pressure and meet tight deadlines Desirable but not essential Experience of working with and/or managing volunteers Experience of working with LGBT+ young people The application deadline is 23:00 on Monday 20th April 2026. Interviews will be held on Thursday 7th May and Friday 8th May 2026. We look forward to receiving your application!
Mar 21, 2026
Full time
Summary of the role Just Like Us is the LGBT+ young people s charity and works with thousands of schools and young people across the UK through its programmes. This role is critical to the delivery of our mission and will support the Volunteering Programmes Manager to meet the needs of our community of 350+ volunteers so that we can reach even more LGBT+ young people across the UK. The role will be working across the Programmes Team, working on the Ambassador Programme and supporting the School Talks programme weekly. This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates. About Just Like Us Just Like Us is the LGBT+ young people s charity. Founded in 2016, we work with primary schools, secondary schools and sixth form colleges across the UK to improve the lives of LGBT+ young people. To do that, we run several programmes: Ambassador Programme: We support our ambassadors to use their voice, develop skills and find community. They also deliver our School Talks programme to schools across the UK. School Talks programme: We train and support our LGBT+ 18 to 25 year olds to speak in secondary schools about growing up LGBT+ and allyship. Pride Groups: We help secondary schools set up and run lunchtime or after school clubs for LGBT+ pupils and their allies to meet, learn and get support, creating a safe space in every setting. Resource Library: We provide free resources to thousands of schools, making LGBT+ inclusive education accessible to all. This includes free e-learning for teachers to increase their confidence in creating LGBT+ inclusive educational settings. School Diversity Week: We run the UK-wide celebration of LGBT+ equality in primary and secondary schools. We provide free educational resources to thousands of schools, making LGBT+ inclusive education accessible to all. Job Description This role reports directly to the Volunteering Programmes Manager. Programme delivery Support the Programmes Team to deliver our programmes Good regular communication and reporting to the Volunteering Programmes Manager Manage the administration of our Ambassador and School Talk programmes. Including the recruitment, training, opportunities and engagement of volunteers Deliver Ambassador volunteer training on the weekend, in-person at different locations across the UK and online Act as a first point of contact for ambassadors on our programmes, answering questions, sharing new resources and encouraging participation. This includes supporting ambassadors with their direct questions, managing the group chats on a daily basis and inboxes Support the School Talk programme, including organising bookings with schools, organising volunteers, supporting schools, supporting the whole delivery Represent the charity at conferences, events, prides and fairs Ensure volunteers to have a fulfilling and engaging experience when volunteering with Just Like Us, that they feel recognised and understand the impact of their contribution Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. Support with the creation and development of resources for volunteers Assist the monitoring and evaluation of volunteering programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact Support our marketing and communication initiatives, writing emails and monitoring open rates Assist with the maintenance of our online databases and systems for confidential data Support programme effectiveness by contributing to improving internal workflows and procedures Escalate any issues, monitor risks and ensure compliance with relevant regulations Cross-team working Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences and ensures the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves. Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants. The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary. Person specification: experience, skills and attributes The applicant must: Be passionate about LGBT+ inclusion and be highly motivated to support us to grow Have excellent interpersonal skills and be a relationship builder with our volunteers who are LGBT+ young people across the UK aged 18-25 Have good written and verbal communication skills Have excellent organisational and administrative skills, with great attention to detail Have a willingness to learn and develop Be able to travel across the UK, working some evenings and weekends to deliver ambassador training and oversee skill workshops for our volunteers Be able to work effectively both independently, as part of a team and across the organisation Be highly computer literate, willing to learn and use our database Salesforce quickly and proficient in using email, Google Sheets and Google Docs (or equivalent) Be able to work very effectively under pressure and meet tight deadlines Desirable but not essential Experience of working with and/or managing volunteers Experience of working with LGBT+ young people The application deadline is 23:00 on Monday 20th April 2026. Interviews will be held on Thursday 7th May and Friday 8th May 2026. We look forward to receiving your application!
Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanentBlack Country Living Museum is seeking a Digital Growth & CRM Manager to lead the Museum's digital performance and online revenue growth Recognised as Large Visitor Attraction of the Year by VisitEngland, Black Country Living Museum welcomes hundreds of thousands of visitors each year to experience the region's rich industrial and social heritage This position will play the leading role in ensuring our digital channels help more people discover, engage with and visit the Museum. You will lead the development of our website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of the Museum's digital growth and ensure our online platforms deliver strong performance and conversion. Leading the Museum's strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum's programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are we looking for? We are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum's mission and engaging audiences with Black Country heritage. Who are we? We are an award-winning 29-acre open-air museum, celebrating our 50th anniversary in 2028. We champion the Black Country, celebrate its people and communities and share our distinctive heritage and heritage, creating pride today and possibility for the future. Why join us? Black Country Living Museum tells the story of one of Britain's most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland's Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region's distinctive heritage with new audiences. You'll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As we say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager.REF-
Mar 21, 2026
Full time
Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanentBlack Country Living Museum is seeking a Digital Growth & CRM Manager to lead the Museum's digital performance and online revenue growth Recognised as Large Visitor Attraction of the Year by VisitEngland, Black Country Living Museum welcomes hundreds of thousands of visitors each year to experience the region's rich industrial and social heritage This position will play the leading role in ensuring our digital channels help more people discover, engage with and visit the Museum. You will lead the development of our website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of the Museum's digital growth and ensure our online platforms deliver strong performance and conversion. Leading the Museum's strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum's programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are we looking for? We are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum's mission and engaging audiences with Black Country heritage. Who are we? We are an award-winning 29-acre open-air museum, celebrating our 50th anniversary in 2028. We champion the Black Country, celebrate its people and communities and share our distinctive heritage and heritage, creating pride today and possibility for the future. Why join us? Black Country Living Museum tells the story of one of Britain's most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland's Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region's distinctive heritage with new audiences. You'll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As we say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager.REF-
Handle Recruitment is seeking a Training Specialist to join our client's household brand supporting their Education & Advocacy function. West London Hybrid - Minimum 2 Days in Office (Field-Based Role) Up to £35,000 based on experience Job Summary Support the Education & Advocacy Manager in elevating store performance and customer experience by designing and delivering impactful product and sales training programmes. This role will increase the volume and quality of training initiatives across the year, driving improved advocacy, engagement, and sales performance. Key Responsibilities Training Delivery & Events: Host engaging training seminars for internal teams and Retail Sales Assistants (RSAs). Support Area Managers with territory-based initiatives and assist at retailer and consumer events as a brand ambassador. Programme Development: Design, develop, and deliver training programmes for Retail Sales Assistants, own store sales teams, delivery teams, and head office staff. Create compelling presentations, manuals, and visual materials. Planning & Coordination: Plan and organise training seminars, including travel and accommodation logistics. Support the management of head office training events. Digital & Content Management: Manage and maintain the training app used by retail and internal teams, ensuring content remains accurate and engaging. Analysis & Reporting: Analyse mystery shop results and performance data to identify advocacy and training gaps. Provide recommendations and measure programme impact through reporting on attendance, feedback, and outcomes. Additional Duties: Support ad-hoc projects as required by the Education & Advocacy Manager. Skills & Experience Experience delivering product and sales training presentations Strong communication and presentation skills Ability to design engaging training materials Organised, proactive, and adaptable Confident working with varied audiences Creative thinker with fresh ideas Passion for helping others learn and develop Reporting & Location Reports to the Education & Advocacy Manager Minimum 2 days office-based, with the remainder field-based UK and international travel required Flexible working required in line with training schedules Benefits KPI-based bonus 25 days holiday Life insurance & contributory pension Private medical insurance Team-building, social events, staff purchase scheme, early Friday finishes Training and career development Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
Mar 21, 2026
Full time
Handle Recruitment is seeking a Training Specialist to join our client's household brand supporting their Education & Advocacy function. West London Hybrid - Minimum 2 Days in Office (Field-Based Role) Up to £35,000 based on experience Job Summary Support the Education & Advocacy Manager in elevating store performance and customer experience by designing and delivering impactful product and sales training programmes. This role will increase the volume and quality of training initiatives across the year, driving improved advocacy, engagement, and sales performance. Key Responsibilities Training Delivery & Events: Host engaging training seminars for internal teams and Retail Sales Assistants (RSAs). Support Area Managers with territory-based initiatives and assist at retailer and consumer events as a brand ambassador. Programme Development: Design, develop, and deliver training programmes for Retail Sales Assistants, own store sales teams, delivery teams, and head office staff. Create compelling presentations, manuals, and visual materials. Planning & Coordination: Plan and organise training seminars, including travel and accommodation logistics. Support the management of head office training events. Digital & Content Management: Manage and maintain the training app used by retail and internal teams, ensuring content remains accurate and engaging. Analysis & Reporting: Analyse mystery shop results and performance data to identify advocacy and training gaps. Provide recommendations and measure programme impact through reporting on attendance, feedback, and outcomes. Additional Duties: Support ad-hoc projects as required by the Education & Advocacy Manager. Skills & Experience Experience delivering product and sales training presentations Strong communication and presentation skills Ability to design engaging training materials Organised, proactive, and adaptable Confident working with varied audiences Creative thinker with fresh ideas Passion for helping others learn and develop Reporting & Location Reports to the Education & Advocacy Manager Minimum 2 days office-based, with the remainder field-based UK and international travel required Flexible working required in line with training schedules Benefits KPI-based bonus 25 days holiday Life insurance & contributory pension Private medical insurance Team-building, social events, staff purchase scheme, early Friday finishes Training and career development Apply below today to proceed your application! Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as CH&CO's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 21, 2026
Full time
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as CH&CO's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Job Reference: com BU and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanent Our client is seeking a Digital Growth & CRM Manager to lead their digital performance and online revenue growth Recognised as Large Visitor Attraction, they welcome hundreds of thousands of visitors each year to experience the region s rich industrial and social heritage. This position will play the leading role in ensuring their digital channels help more people discover, engage with and visit the Museum. You will lead the development of their website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of their digital growth and ensure their online platforms deliver strong performance and conversion. Leading the Museum s strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum s programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are they looking for? They are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum s mission and engaging audiences with Black Country heritage Who are they? They are an award-winning 29-acre open-air museum, celebrating their 50th anniversary in 2028. They champion the Black Country, celebrate its people and communities and share their distinctive heritage and heritage, creating pride today and possibility for the future. Why join them? Our client tells the story of one of Britain s most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland s Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region s distinctive heritage with new audiences. You ll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026 Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As they say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager. REF-
Mar 21, 2026
Full time
Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanent Our client is seeking a Digital Growth & CRM Manager to lead their digital performance and online revenue growth Recognised as Large Visitor Attraction, they welcome hundreds of thousands of visitors each year to experience the region s rich industrial and social heritage. This position will play the leading role in ensuring their digital channels help more people discover, engage with and visit the Museum. You will lead the development of their website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of their digital growth and ensure their online platforms deliver strong performance and conversion. Leading the Museum s strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum s programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are they looking for? They are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum s mission and engaging audiences with Black Country heritage Who are they? They are an award-winning 29-acre open-air museum, celebrating their 50th anniversary in 2028. They champion the Black Country, celebrate its people and communities and share their distinctive heritage and heritage, creating pride today and possibility for the future. Why join them? Our client tells the story of one of Britain s most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland s Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region s distinctive heritage with new audiences. You ll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. Our client is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026 Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As they say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager. REF-
Marketing Coordinator Location: London (Hybrid - 2 days remote, 3 days office) Duration: 12 months Pay: £27.88 per hour (Inside IR35) Hours: 40 hours per week Role Overview As a Marketing Coordinator, you make direct contributions under the scope of a larger project, with general guidance from the manager. You execute medium-scale campaigns, assets, communications, and programs to address user needs, and identify the most effective channels for reaching targeted users. You provide support in evaluating product and feature improvements, identify critical user journeys for future and active consumers, and develop actionable insights for marketing leadership and other partners by conducting user research and analysing the market. You develop thought leadership material, client and executive narratives and presentations, case studies, and content to accelerate the business momentum to better engage our customers and agency partners. You apply standard tools, resources, and processes to solve defined problems, and proactively seek opportunities to find innovative solutions to improve existing processes. You make a direct impact on the work of the team through quality, accuracy, timeliness, and volume of work provided by self and others. You hold yourself and the team accountable for DEI development and outcomes, set expectations for the team, track progress through measurable results, and engage in learning and reflection. You foster a climate where everyone in the organization feels they belong through encouraging inclusive decision making, building psychological safety in the team, facilitating inclusive meetings etc Key Responsibilities Develop framework and rollout strategies for product marketing content across channels, with some guidance. Identify, collect, and track defined product/business metrics, both quantitative and qualitative, for new or existing products or business ventures. Create space in meetings, projects, events for everyone to collaborate and feel supported. Role model, acknowledge, and empower inclusive behavior and provide constructive feedback on disrespectful, non-inclusive behavior. Act as a diversity change agent, working to change processes, culture, or other barriers to inclusion. Share knowledge on product(s) or feature(s) with partners across team to provide input in the product and feature development process, conduct market analysis, and predict and provide insights on industry trends on product development and marketing. Execute medium-scale campaigns, assets, communications, and programs to address user needs and team objectives and key results (OKRs). Evaluate and analyze campaign performance for optimization, identify channels for reaching and engaging users, and support integrated channels to meet targets. Develop user insights to help cross-functional teams and product partners incorporate user voice into product development and marketing strategies. Provide inputs to internal and external teams on improvement opportunities for user experience, manage and advocate for in-product user experience to resolve product issues, and promote user engagement. Help develop product brand positioning, value propositions, and messaging strategy using voice and user insights, adapt nuances of specific product voice or goals to different communications (e.g., narratives, brand framework document). Support development of marketing content to ensure that positioning of the product is aligned with the product strategy, iterate the content and design along with cross-functional teams based on content standards, styles, and format, and collaborate with the production team to publish the final marketing content, with oversight. Exercise sound judgment & take swift action to uphold our Core Values & Code of Conduct. Champion and creating psychological safety on the team for multiple perspectives to thrive, being sensitive to cultural norms, expectations, and ways of communicating. Actively mitigates one's own biases and flexes style to accommodate others while helping others to learn about new identities and cultures to expand their viewpoints and relationships. Support validation of the market size and opportunity (e.g., active users, revenue, market size, sales in units, growth. profit), under oversight. Help to identify opportunities in the market landscape. Collaborate with relevant teams to build supporting rationales, hypotheses, and visions, under guidance. Understand the product and target audience, develop the positioning of the product to users and bring the products to the market, and develop and execute the go-to-market plan and messages for new products and features. Identify research needs, scope, manage, or guide user research by leveraging internal and external research partners. Requirements Situational leadership Consumer behavior Marketing briefs Campaign management Brand management Client/partner management/advising Industry knowledge Data analysis and synthesis Storytelling Product positioning Go-to-market activities knowledge3-5 years in program management, operations, or business analysis.
Mar 21, 2026
Seasonal
Marketing Coordinator Location: London (Hybrid - 2 days remote, 3 days office) Duration: 12 months Pay: £27.88 per hour (Inside IR35) Hours: 40 hours per week Role Overview As a Marketing Coordinator, you make direct contributions under the scope of a larger project, with general guidance from the manager. You execute medium-scale campaigns, assets, communications, and programs to address user needs, and identify the most effective channels for reaching targeted users. You provide support in evaluating product and feature improvements, identify critical user journeys for future and active consumers, and develop actionable insights for marketing leadership and other partners by conducting user research and analysing the market. You develop thought leadership material, client and executive narratives and presentations, case studies, and content to accelerate the business momentum to better engage our customers and agency partners. You apply standard tools, resources, and processes to solve defined problems, and proactively seek opportunities to find innovative solutions to improve existing processes. You make a direct impact on the work of the team through quality, accuracy, timeliness, and volume of work provided by self and others. You hold yourself and the team accountable for DEI development and outcomes, set expectations for the team, track progress through measurable results, and engage in learning and reflection. You foster a climate where everyone in the organization feels they belong through encouraging inclusive decision making, building psychological safety in the team, facilitating inclusive meetings etc Key Responsibilities Develop framework and rollout strategies for product marketing content across channels, with some guidance. Identify, collect, and track defined product/business metrics, both quantitative and qualitative, for new or existing products or business ventures. Create space in meetings, projects, events for everyone to collaborate and feel supported. Role model, acknowledge, and empower inclusive behavior and provide constructive feedback on disrespectful, non-inclusive behavior. Act as a diversity change agent, working to change processes, culture, or other barriers to inclusion. Share knowledge on product(s) or feature(s) with partners across team to provide input in the product and feature development process, conduct market analysis, and predict and provide insights on industry trends on product development and marketing. Execute medium-scale campaigns, assets, communications, and programs to address user needs and team objectives and key results (OKRs). Evaluate and analyze campaign performance for optimization, identify channels for reaching and engaging users, and support integrated channels to meet targets. Develop user insights to help cross-functional teams and product partners incorporate user voice into product development and marketing strategies. Provide inputs to internal and external teams on improvement opportunities for user experience, manage and advocate for in-product user experience to resolve product issues, and promote user engagement. Help develop product brand positioning, value propositions, and messaging strategy using voice and user insights, adapt nuances of specific product voice or goals to different communications (e.g., narratives, brand framework document). Support development of marketing content to ensure that positioning of the product is aligned with the product strategy, iterate the content and design along with cross-functional teams based on content standards, styles, and format, and collaborate with the production team to publish the final marketing content, with oversight. Exercise sound judgment & take swift action to uphold our Core Values & Code of Conduct. Champion and creating psychological safety on the team for multiple perspectives to thrive, being sensitive to cultural norms, expectations, and ways of communicating. Actively mitigates one's own biases and flexes style to accommodate others while helping others to learn about new identities and cultures to expand their viewpoints and relationships. Support validation of the market size and opportunity (e.g., active users, revenue, market size, sales in units, growth. profit), under oversight. Help to identify opportunities in the market landscape. Collaborate with relevant teams to build supporting rationales, hypotheses, and visions, under guidance. Understand the product and target audience, develop the positioning of the product to users and bring the products to the market, and develop and execute the go-to-market plan and messages for new products and features. Identify research needs, scope, manage, or guide user research by leveraging internal and external research partners. Requirements Situational leadership Consumer behavior Marketing briefs Campaign management Brand management Client/partner management/advising Industry knowledge Data analysis and synthesis Storytelling Product positioning Go-to-market activities knowledge3-5 years in program management, operations, or business analysis.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers' bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player - collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Mar 20, 2026
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you Responsibilities Here is where you come in Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible. No two days are the same, but your main responsibilities will include: Processing customers' bets in a timely and attentive manner. Attending to all customer queries quickly and knowledgeably. Engaging customers with expert knowledge of our products and promotions Supporting key promotional events throughout the sporting calendar. Maintaining a well-presented environment which customers love to be a part of. Being a team player - collaboration is key to improving the customer experience. Handling cash transactions with the upmost care and accuracy. Following our Think 25 policy and adhering to our age verification processes. We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager. We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed Be 18+ and have the right to work in the UK. Must be able to work evenings, weekends, and public holidays. Outstanding customer service skills and the ability to engage all customers. A passion for sports, betting and gaming is beneficial but not essential. An eagerness to learn, develop and flourish within the Betfred family. Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Centre Executive Are you a commercially minded people person who thrives in a fast paced, customer focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship building? If so, this could be the perfect next step in your career. About the Company Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space. The Role As Centre Executive, you'll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you'll take ownership of day to day operations, customer satisfaction, and revenue growth - particularly across flexible, short term, and ancillary income streams. You'll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand. What You'll Be Doing Customer Experience & Sales Deliver outstanding customer service that drives satisfaction, retention, and advocacy Conduct professional tours and manage the full sales journey from enquiry to close Build strong, long term relationships with customers through proactive engagement and events Resolve issues swiftly and effectively, always aiming to exceed expectations Commercial Performance Drive sales activity to meet and exceed revenue and occupancy targets Maximise income from non traditional revenue streams ("fast cash") Track performance against KPIs, identifying opportunities for growth and improvement Work closely with marketing teams on local campaigns to increase visibility and demand Operations & Compliance Oversee smooth daily operations, including opening/closing and service standards Ensure health & safety compliance and maintain a clean, professional environment Coordinate maintenance and facilities requirements to keep the centre running seamlessly Leadership & Team Development Supervise and support Centre Operations Assistants Lead onboarding, training, and ongoing development Conduct regular one to ones, performance reviews, and coaching conversations Manage rotas and ensure appropriate cover at all times Financial & Reporting Support Assist with budget management, forecasting, and P&L performance Maintain accurate records and ensure compliance with company policies and regulations You'll be someone who combines commercial awareness with a genuine passion for people. You're confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You will bring. Proven experience in a customer facing, operational, or supervisory role Strong sales and commercial acumen with a track record of hitting targets Excellent communication and problem solving skills A proactive, "can do" attitude and the ability to stay calm under pressure Strong organisational skills and attention to detail Confidence using Microsoft Office 365 and CRM systems
Mar 20, 2026
Full time
Centre Executive Are you a commercially minded people person who thrives in a fast paced, customer focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship building? If so, this could be the perfect next step in your career. About the Company Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space. The Role As Centre Executive, you'll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you'll take ownership of day to day operations, customer satisfaction, and revenue growth - particularly across flexible, short term, and ancillary income streams. You'll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand. What You'll Be Doing Customer Experience & Sales Deliver outstanding customer service that drives satisfaction, retention, and advocacy Conduct professional tours and manage the full sales journey from enquiry to close Build strong, long term relationships with customers through proactive engagement and events Resolve issues swiftly and effectively, always aiming to exceed expectations Commercial Performance Drive sales activity to meet and exceed revenue and occupancy targets Maximise income from non traditional revenue streams ("fast cash") Track performance against KPIs, identifying opportunities for growth and improvement Work closely with marketing teams on local campaigns to increase visibility and demand Operations & Compliance Oversee smooth daily operations, including opening/closing and service standards Ensure health & safety compliance and maintain a clean, professional environment Coordinate maintenance and facilities requirements to keep the centre running seamlessly Leadership & Team Development Supervise and support Centre Operations Assistants Lead onboarding, training, and ongoing development Conduct regular one to ones, performance reviews, and coaching conversations Manage rotas and ensure appropriate cover at all times Financial & Reporting Support Assist with budget management, forecasting, and P&L performance Maintain accurate records and ensure compliance with company policies and regulations You'll be someone who combines commercial awareness with a genuine passion for people. You're confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You will bring. Proven experience in a customer facing, operational, or supervisory role Strong sales and commercial acumen with a track record of hitting targets Excellent communication and problem solving skills A proactive, "can do" attitude and the ability to stay calm under pressure Strong organisational skills and attention to detail Confidence using Microsoft Office 365 and CRM systems
Bookings Coordinator sought by Artrix theatre, a vibrant and dynamic arts venue offering a diverse range of live performances, films, and community events. Located in Bromsgrove, it provides a welcoming space for both established and emerging talent, as well as an inclusive platform for the local community to engage with the arts. The Role: As Bookings Coordinator you will be responsible for coordinating and managing all event and room bookings at the theatre, ensuring smooth operations, excellent customer service, and the effective use of Artrix's spaces. The role will involve liaising with performers, promoters, production teams, and internal staff to ensure all events are delivered to the highest standard. Your daily duties will include: Working closely with the Lead Trustee, manage the booking of all theatre performances, events, and community activities. Coordinate all logistical aspects of booked events, including scheduling, notifying for staffing, and passing on safeguarding and technical requirements. Quote booking terms, fees, and contracts, ensuring clarity and fairness for all parties involved from pre-provided framework. Input to and updating of the Venue Management system. Maintain strong relationships with community room hirers, promoters, artists, and production teams to facilitate smooth and effective event execution. Prepare event information for marketing, including schedules, performer details, and event-specific requirements. Work closely with the Technical Manager to ensure all production requirements are met for booked events, including technical, staging, lighting, and sound needs. Working with the lead volunteer to adhere to safe guarding measures. Liaise with the Venue Manager to ensure venue spaces are prepared to specification. Monitor the smooth operation of events on the day of performance if on-site. Collect feedback from bookers and feedback to Operations Team. Collaborate with the Marketing and Box Office teams to promote upcoming events and ensure ticket sales are on track. Weekly meetings through the Lead Trustee/Operations Team on bookings, operational issues, and opportunities for growth or improvement in the venue's programming to gain approval for new hires/opportunities. Associated administrative duties including: maintaining bookings calendar, processing booking forms & contracts, production of event paperwork, loading of show information, invoicing and checking payment of deposits & fees, preparation of financial summary statements and net income. Any other venue management, event management applicable duties that may arise from the work outlined above. Essential Skills & Experience: Experience in a similar role within theatre, hospitality or arts, or in event management. Strong understanding of theatre operations, technical requirements and logistics. Excellent communication skills, with the ability to liaise with a range of stakeholders, including performers, promoters, staff, and the public. Strong organisational skills and the ability to manage multiple events simultaneously. Proficiency in Microsoft Office and venue booking systems (experience with Patronbase or similar software is an advantage, but training will be given). A proactive, problem-solving approach with excellent attention to detail. Ability to work under pressure and remain calm and effective during busy periods. Flexibility to work evenings and weekends as required by the event schedule. Experience of invoicing and financial statement preparation. Desirable Skills: Knowledge of the performing arts industry and current trends. Experience in negotiating contracts and managing budgets. Familiarity with health and safety regulations within a theatre or event context. Benefits: c£25-30K salary, negotiable depending on experience 22 days statutory holiday, (rising with service to 25 days) Free onsite parking Nest pension 35 hours per week (some evenings and weekends will be required) A supportive and creative working environment within an established cultural hub. Opportunity to be involved in diverse, exciting projects and events. The chance to contribute to the growth and success of a community-focussed venue Opportunities for professional development and growth within the arts sector. Bookings Coordinator Bromsgrove, Worcestershire c£25,000 - £30,000 negotiable depending on experience benefits
Mar 20, 2026
Full time
Bookings Coordinator sought by Artrix theatre, a vibrant and dynamic arts venue offering a diverse range of live performances, films, and community events. Located in Bromsgrove, it provides a welcoming space for both established and emerging talent, as well as an inclusive platform for the local community to engage with the arts. The Role: As Bookings Coordinator you will be responsible for coordinating and managing all event and room bookings at the theatre, ensuring smooth operations, excellent customer service, and the effective use of Artrix's spaces. The role will involve liaising with performers, promoters, production teams, and internal staff to ensure all events are delivered to the highest standard. Your daily duties will include: Working closely with the Lead Trustee, manage the booking of all theatre performances, events, and community activities. Coordinate all logistical aspects of booked events, including scheduling, notifying for staffing, and passing on safeguarding and technical requirements. Quote booking terms, fees, and contracts, ensuring clarity and fairness for all parties involved from pre-provided framework. Input to and updating of the Venue Management system. Maintain strong relationships with community room hirers, promoters, artists, and production teams to facilitate smooth and effective event execution. Prepare event information for marketing, including schedules, performer details, and event-specific requirements. Work closely with the Technical Manager to ensure all production requirements are met for booked events, including technical, staging, lighting, and sound needs. Working with the lead volunteer to adhere to safe guarding measures. Liaise with the Venue Manager to ensure venue spaces are prepared to specification. Monitor the smooth operation of events on the day of performance if on-site. Collect feedback from bookers and feedback to Operations Team. Collaborate with the Marketing and Box Office teams to promote upcoming events and ensure ticket sales are on track. Weekly meetings through the Lead Trustee/Operations Team on bookings, operational issues, and opportunities for growth or improvement in the venue's programming to gain approval for new hires/opportunities. Associated administrative duties including: maintaining bookings calendar, processing booking forms & contracts, production of event paperwork, loading of show information, invoicing and checking payment of deposits & fees, preparation of financial summary statements and net income. Any other venue management, event management applicable duties that may arise from the work outlined above. Essential Skills & Experience: Experience in a similar role within theatre, hospitality or arts, or in event management. Strong understanding of theatre operations, technical requirements and logistics. Excellent communication skills, with the ability to liaise with a range of stakeholders, including performers, promoters, staff, and the public. Strong organisational skills and the ability to manage multiple events simultaneously. Proficiency in Microsoft Office and venue booking systems (experience with Patronbase or similar software is an advantage, but training will be given). A proactive, problem-solving approach with excellent attention to detail. Ability to work under pressure and remain calm and effective during busy periods. Flexibility to work evenings and weekends as required by the event schedule. Experience of invoicing and financial statement preparation. Desirable Skills: Knowledge of the performing arts industry and current trends. Experience in negotiating contracts and managing budgets. Familiarity with health and safety regulations within a theatre or event context. Benefits: c£25-30K salary, negotiable depending on experience 22 days statutory holiday, (rising with service to 25 days) Free onsite parking Nest pension 35 hours per week (some evenings and weekends will be required) A supportive and creative working environment within an established cultural hub. Opportunity to be involved in diverse, exciting projects and events. The chance to contribute to the growth and success of a community-focussed venue Opportunities for professional development and growth within the arts sector. Bookings Coordinator Bromsgrove, Worcestershire c£25,000 - £30,000 negotiable depending on experience benefits
