Do you have excellent analytical skills and experienced within financial industry? Then you found the right position for you!
As a Control Manager within the Client Onboarding & Documentation (CO&D) team, you will work for the Issue Management and Advisory team lead. You will play a crucial role in the team's daily operations - the CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale Know Your Customer (KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk.
Job responsibilities
- Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks
- Interfaces senior management in EMEA including Operations, GFCC teams
- Manages a portfolio of Issue management and advisory from control standpoint
- Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach
- Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale "Change" initiatives including Business Integrations
- Guides the team on data driven approach for business analysis, issue dimensions, change testing as applicable
- Partners effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices
- Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
- Ensures operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment
Required qualifications, capabilities, and skills
- Relevant work experience in the Financial Industry
- Strong verbal and written communication skills with ability to influence others and build successful relationships
- Excellent analytical and research skills, detail oriented, ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data
- Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks
- Quality-focused work ethic with a strong controls mind-set
- Able to demonstrate flexibility and operate in a changeable environment