Lawyer (Flexi, Hybrid, Benefits)

Job Title: Lawyer(Flexi, Hybrid + Benefits)

The Pensions Ombudsmanis growing fast and isa great placeto work.We haveanexciting opportunity fora number ofLawyersto join our team based in Canary Wharf, where we currentlyoperateanagile working policyof 20% office attendance and a flexible working culture.You will be working full or part-time on apermanent contractand will receive a competitivestarting salary of£69,398per annumpro rata rising to £74,861upon successful completion of probation. We offer several pension options as part of the Civil Service Pension Scheme which has defined benefits. In addition, we are an accredited Disability Confident Employer, and we welcome applicants from under-represented groups.

Salary and benefits

As well as a starting salary of£69,398per annumpro rata,we offer:

• Several pension options as part of the Civil Service Pension Scheme, including defined benefits.

• 27.5 days annual leave increasing to 32.5 depending on length of service plus theoptionto buy and sell annual leave

• Discretionary staff reward scheme

• Comprehensive support for growth with learning and developmentprogrammeto boost your career

• 24/7 Free confidential employeeassistanceprogramme

• Discounted health benefits and employee discount scheme across hundreds of retailers

• Access to Staff Networks and social activities

• Sabbatical after qualifying period

• A culture of reward with annual performance bonus

• Eye test and flu jab reimbursments

• Access to a Cycle to work scheme

Diversity and Inclusion

We are anaccredited Disability Confident Employer and welcome applications from under-represented groups. We encourage applications from people of all backgrounds and aim to create a workplace where everyone feels valued and has a sense of belonging.

Who are we?

Asa totally independentbody, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court.

Our work can be challenging and high-profile, delivering a fair outcome for the individual and highlighting where thepensionsindustry can improve. Focusing on the facts, we must be balanced,fairandtotally independent.

Purpose of the role

You will be part of The Pensions Ombudsman's in-house Legal Team with the key purpose of supporting staff including the Pensions Ombudsman, the ExecutiveCommitteeand the Corporate Board to exercise their functionsin accordance withthe relevant legislation,policiesand practices.

Key responsibilities Casework andjurisdiction

• Providelegal advice on complex cases, ensuring that the processes that are followed and decisions reached are based on sound legal analysis, are consistent withpreviouscases where possible and accord with The Pension Ombudsman's statutory powers and objectives.

• Provide support and advice to colleagues in the organisation on legal,proceduraland regulatory issues which may arise on matters under investigation such as the sufficiency of evidence, merits of opposing arguments, informationrequestsand strategy.

• Draft, in whole or in part, Determinations for the Pensions Ombudsman's or Deputy Pension Ombudsman's review.

• Assistwith reviewing and drafting other correspondence for staff, some of which could include correspondence to Members of Parliament and regulatory bodies.

• Act as a sounding board for colleagues andassistcolleagues toidentify,monitorand mitigate risks (such as reputational, regulatory and litigation risks).

Policy and Litigation

• Assiston a range of policy matters, for example, consultation papers, legislative changes, agreements with other stakeholders, caseworkprocessesand compliance issues.

• Handle appeals, including promptly reviewing claim forms together with any supporting documentation and advise The Pensions Ombudsman on merits and strategy. Proactively liaise with the Court and parties. Attend hearings whererequired.

• Represent The Pensions Ombudsman at external stakeholder and networking events.

Other

• Ensure that your professional and technical knowledge keeps abreast of current changes.

• Ensurehigh standardsof customer care, by meeting and exceeding service level agreements.

• Ensure that databases and other information recording systems are kept up to date.

• Contribute towards andassistfurther the priorities andobjectivesof the Legal Team and The Pensions Ombudsman.

• Undertake such other duties as may berequired.

Experience within one of the following areas would be an advantage:pensions, financial services litigation,disputesresolution, regulatory law, criminallawor public law.

Please refer to theJob Descriptionfor further information

We will shortlist and interview on a rolling basis, without waiting for a set closing date. Therefore, this vacancy may be withdrawn at short notice.

Closing date: 9thFebruary2026at 11:59am

Interview dates:From w/c16thFebruary2026 ona rolling basis

All applicants must have a right to work in the UK and be prepared to be security cleared to Baseline Personnel Security Standard, which requires a basic disclosure from the Disclosure and Barring Service.

If you feel that you have the skills and experiencerequiredto become one of ourLawyers,please click 'apply' today. We would love to hear from you!