About Nwando Care We're a CQC-registered care provider operating across North London, and Hertfordshire. We deliver domiciliary care & supported living, for people with learning disabilities, mental health, autism, and complex needs. We were founded by someone with lived experience of the care system, and that shapes everything we do ! About the Role This isn't a role where you'll be maintaining a perfectly tidy HR function! We are a workforce going through transition, and a growing business that needs HR foundations. You'll be the sole HR lead, reporting into the Directors, and you'll need to be comfortable owning the full HR and compliance agenda from day one. We need someone who's thorough, can work independently, and - importantly - isn't afraid to have difficult conversations. If you've worked in care before, you'll know that safer recruitment compliance isn't optional and that personnel files need to be bulletproof. If things aren't right, we need you to say so clearly, regardless of who needs to hear it. What You'll Actually Be Doing Managing all employee relations casework - disciplinaries, grievances, performance management, sickness absence. You'll need to be confident running these processes properly and seeing them through. Overseeing recruitment end-to-end, from advertising through to onboarding, making sure every hire meets CQC safer recruitment standards before they start. Managing DBS checks, Update Service monitoring, right-to-work compliance, and keeping our single central record accurate and up to date. Supporting managers with HR advice day-to-day. Our operational managers are strong on care delivery but they need a knowledgeable HR lead backing them up. Keeping us inspection-ready. Whether it's CQC, PAMMS, or local authority contract monitoring, our people files need to stand up to scrutiny at any point. Supporting the business through workforce restructuring. Developing and maintaining HR policies that meet regulatory requirements and actually work in practice - not just policies that sit in a folder. What We're Looking For Solid HR generalist experience - minimum 3 years, ideally in health and social care or another regulated sector. Strong knowledge of safer recruitment, DBS processes, and CQC compliance requirements. This is non-negotiable. Proven experience running disciplinaries, grievances, and performance management processes. We need someone who follows through, not someone who avoids confrontation. CIPD Level 5 or equivalent experience. We care more about what you can do than what certificate you hold, but the knowledge base matters. Experience with sponsored worker compliance and Home Office right-to-work requirements is a strong advantage. Comfortable working autonomously. The HR Team is a small team Good judgement and discretion. You'll handle sensitive information daily and we need someone who can be trusted completely. Honest Note This role isn't for everyone. If you prefer a steady-state HR function where everything is already in order, this probably isn't the right fit. But if you're someone who gets satisfaction from building things properly, who can walk into a messy situation and bring structure to it, and who takes pride in getting compliance right - we'd genuinely like to hear from you. What We Offer £40,000 - £55,000 salary depending on experience. 32 days annual leave including bank holidays. Pension scheme. A leadership team that will back you when you need to make tough calls. The chance to shape the HR function of a growing care provider from the ground up.
Mar 22, 2026
Full time
About Nwando Care We're a CQC-registered care provider operating across North London, and Hertfordshire. We deliver domiciliary care & supported living, for people with learning disabilities, mental health, autism, and complex needs. We were founded by someone with lived experience of the care system, and that shapes everything we do ! About the Role This isn't a role where you'll be maintaining a perfectly tidy HR function! We are a workforce going through transition, and a growing business that needs HR foundations. You'll be the sole HR lead, reporting into the Directors, and you'll need to be comfortable owning the full HR and compliance agenda from day one. We need someone who's thorough, can work independently, and - importantly - isn't afraid to have difficult conversations. If you've worked in care before, you'll know that safer recruitment compliance isn't optional and that personnel files need to be bulletproof. If things aren't right, we need you to say so clearly, regardless of who needs to hear it. What You'll Actually Be Doing Managing all employee relations casework - disciplinaries, grievances, performance management, sickness absence. You'll need to be confident running these processes properly and seeing them through. Overseeing recruitment end-to-end, from advertising through to onboarding, making sure every hire meets CQC safer recruitment standards before they start. Managing DBS checks, Update Service monitoring, right-to-work compliance, and keeping our single central record accurate and up to date. Supporting managers with HR advice day-to-day. Our operational managers are strong on care delivery but they need a knowledgeable HR lead backing them up. Keeping us inspection-ready. Whether it's CQC, PAMMS, or local authority contract monitoring, our people files need to stand up to scrutiny at any point. Supporting the business through workforce restructuring. Developing and maintaining HR policies that meet regulatory requirements and actually work in practice - not just policies that sit in a folder. What We're Looking For Solid HR generalist experience - minimum 3 years, ideally in health and social care or another regulated sector. Strong knowledge of safer recruitment, DBS processes, and CQC compliance requirements. This is non-negotiable. Proven experience running disciplinaries, grievances, and performance management processes. We need someone who follows through, not someone who avoids confrontation. CIPD Level 5 or equivalent experience. We care more about what you can do than what certificate you hold, but the knowledge base matters. Experience with sponsored worker compliance and Home Office right-to-work requirements is a strong advantage. Comfortable working autonomously. The HR Team is a small team Good judgement and discretion. You'll handle sensitive information daily and we need someone who can be trusted completely. Honest Note This role isn't for everyone. If you prefer a steady-state HR function where everything is already in order, this probably isn't the right fit. But if you're someone who gets satisfaction from building things properly, who can walk into a messy situation and bring structure to it, and who takes pride in getting compliance right - we'd genuinely like to hear from you. What We Offer £40,000 - £55,000 salary depending on experience. 32 days annual leave including bank holidays. Pension scheme. A leadership team that will back you when you need to make tough calls. The chance to shape the HR function of a growing care provider from the ground up.
A prestigious domiciliary care business is looking for an ECM Administrator (Electronic Call Monitoring) to cover the Hertfordshire area on a full-time/permanent basis. They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider. Job Purpose The ECM Administrator will be responsible for the day-to-day monitoring, accuracy, and compliance of the Electronic Call Monitoring (ECM) system. The role ensures that care visits are delivered as commissioned, accurately recorded, and aligned with safeguarding, payroll, and Local Authority requirements. The post holder plays a key role in supporting service delivery, quality assurance, safeguarding oversight, and accurate payment of care staff. Key Responsibilities As ECM Administrator: ECM Monitoring & Compliance Monitor the system daily to ensure all care visits are logged accurately and in line with commissioned care hours Identify and investigate missed, late, or incomplete calls and escalate in accordance with our safeguarding and escalation procedures Liaise with care staff and coordinators to resolve ECM discrepancies and reinforce correct ECM usage Ensure compliance with Local Authority commissioning and contractual obligations Safeguarding & Service Oversight Identify trends or anomalies in care delivery that may indicate safeguarding concerns or risks to service users Escalate safeguarding concerns promptly to the Registered Manager/Operations Director Maintain accurate records to support safeguarding enquiries, audits, and investigations Support Field Care Supervisors and management in monitoring continuity and quality of care Payroll & Data Accuracy Work closely with the payroll and finance team to ensure data aligns with timesheets and payroll submissions Validate delivered care hours to support accurate and timely payment to care staff Investigate and resolve discrepancies between rotas, data, and payroll records Communication & Coordination Act as a key point of contact within the Hemel office for queries Liaise with Care Coordinators, Field Care Supervisors, and management to support effective rota planning Respond to Local Authority requests for data and compliance information Reporting & Administration Produce regular ECM and compliance reports for internal management and external stakeholders Maintain accurate records in line with GDPR and our data protection policies Support CQC inspections and Local Authority audits by providing ECM evidence and reports Skills & Experience Solid experience within administration Experience working in adult social care (domiciliary care preferred) Experience using Electronic Call Monitoring systems Strong attention to detail and data accuracy Good understanding of safeguarding in adult social care Ability to manage competing priorities in a busy office environment Good IT and communication skills To apply for this role as ECM Administrator, please click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Mar 19, 2026
Full time
A prestigious domiciliary care business is looking for an ECM Administrator (Electronic Call Monitoring) to cover the Hertfordshire area on a full-time/permanent basis. They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider. Job Purpose The ECM Administrator will be responsible for the day-to-day monitoring, accuracy, and compliance of the Electronic Call Monitoring (ECM) system. The role ensures that care visits are delivered as commissioned, accurately recorded, and aligned with safeguarding, payroll, and Local Authority requirements. The post holder plays a key role in supporting service delivery, quality assurance, safeguarding oversight, and accurate payment of care staff. Key Responsibilities As ECM Administrator: ECM Monitoring & Compliance Monitor the system daily to ensure all care visits are logged accurately and in line with commissioned care hours Identify and investigate missed, late, or incomplete calls and escalate in accordance with our safeguarding and escalation procedures Liaise with care staff and coordinators to resolve ECM discrepancies and reinforce correct ECM usage Ensure compliance with Local Authority commissioning and contractual obligations Safeguarding & Service Oversight Identify trends or anomalies in care delivery that may indicate safeguarding concerns or risks to service users Escalate safeguarding concerns promptly to the Registered Manager/Operations Director Maintain accurate records to support safeguarding enquiries, audits, and investigations Support Field Care Supervisors and management in monitoring continuity and quality of care Payroll & Data Accuracy Work closely with the payroll and finance team to ensure data aligns with timesheets and payroll submissions Validate delivered care hours to support accurate and timely payment to care staff Investigate and resolve discrepancies between rotas, data, and payroll records Communication & Coordination Act as a key point of contact within the Hemel office for queries Liaise with Care Coordinators, Field Care Supervisors, and management to support effective rota planning Respond to Local Authority requests for data and compliance information Reporting & Administration Produce regular ECM and compliance reports for internal management and external stakeholders Maintain accurate records in line with GDPR and our data protection policies Support CQC inspections and Local Authority audits by providing ECM evidence and reports Skills & Experience Solid experience within administration Experience working in adult social care (domiciliary care preferred) Experience using Electronic Call Monitoring systems Strong attention to detail and data accuracy Good understanding of safeguarding in adult social care Ability to manage competing priorities in a busy office environment Good IT and communication skills To apply for this role as ECM Administrator, please click apply online and upload an updated copy of your CV. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Since 2017, this reputable homecare franchise have been supplying care across the UK. In the US they are one of the biggest franchises and have a reputation for providing quality care through the positive treatment of their staff. To further their growth their franchise based in Manchester West are seeking a Registered Manager for their domiciliary care service. They are prepared to offer a basic s
Mar 18, 2026
Full time
Since 2017, this reputable homecare franchise have been supplying care across the UK. In the US they are one of the biggest franchises and have a reputation for providing quality care through the positive treatment of their staff. To further their growth their franchise based in Manchester West are seeking a Registered Manager for their domiciliary care service. They are prepared to offer a basic s
Our client is launching a new franchise of a reputable and estbalished Domiciliary Care Operator. They currently have an exciting opportunity and are looking to recruit a Domiciliary Care Manager to join their growing and progressive team. This position is to cover the Slough/Uxbridge area. The service aims to provide compassionate and personalised care to all its clients. As a Registered Care Manager, you'll play a crucial role in overseeing the operations of the home care service. As a Registered Care Manager, you'll champion quality care, foster professional relationships, and contribute to the well-being of both clients and staff. Your dedication will ensure that individuals and their families receive compassionate and effective support, enhancing their quality of life and independence. Key Responsibility To manage the delivery of care and support services across Slough and Uxbridge in line with all legislative requirements and ensure the service achieves a "Good" or "Outstanding" CQC rating. Knowledge, Skills & Abilities Required for the role: Ability to multitask & focus on developing an "Outstanding Service" Experience of managing a domiciliary care setting and achieving "Good" or "Outstanding" CQC rating in previous role(s), Diploma in Health and Social Care Level 5 or equivalent (Desirable but not Essential) Experience and confidence leading and managing a team, dealing with performance issues, building morale and creating an inclusive culture. Must be able to demonstrate IT, literacy and numeracy skills in the English language Must be have a valid driving license and access to a car
Mar 18, 2026
Full time
Our client is launching a new franchise of a reputable and estbalished Domiciliary Care Operator. They currently have an exciting opportunity and are looking to recruit a Domiciliary Care Manager to join their growing and progressive team. This position is to cover the Slough/Uxbridge area. The service aims to provide compassionate and personalised care to all its clients. As a Registered Care Manager, you'll play a crucial role in overseeing the operations of the home care service. As a Registered Care Manager, you'll champion quality care, foster professional relationships, and contribute to the well-being of both clients and staff. Your dedication will ensure that individuals and their families receive compassionate and effective support, enhancing their quality of life and independence. Key Responsibility To manage the delivery of care and support services across Slough and Uxbridge in line with all legislative requirements and ensure the service achieves a "Good" or "Outstanding" CQC rating. Knowledge, Skills & Abilities Required for the role: Ability to multitask & focus on developing an "Outstanding Service" Experience of managing a domiciliary care setting and achieving "Good" or "Outstanding" CQC rating in previous role(s), Diploma in Health and Social Care Level 5 or equivalent (Desirable but not Essential) Experience and confidence leading and managing a team, dealing with performance issues, building morale and creating an inclusive culture. Must be able to demonstrate IT, literacy and numeracy skills in the English language Must be have a valid driving license and access to a car
Registered Manager - Home Care 36,000 to 38,000 + Bonus scheme + 27 Days Holiday + Blue Light Card + Employee Assistance Programme Bromley, Greater London Permanent Full-Time Are you an experienced care manager ready to build something great within a market leading company? Would you thrive leading a well-established branch with full autonomy, supported by a senior leadership team and peer network? Looking for a permanent, stable role where you can shape the future of care in your community? Then this could be for you We're looking for a passionate and people-focused Registered Manager to lead a well-established branch in Bromley. You'll be at the heart of delivering outstanding home care and building a strong local reputation, creating a branch culture that prioritises quality, person-centred care, and operational excellence. What's in it for you? Up to 38,000 basic salary Permanent leadership role with full autonomy Build and shape a branch from day one Ongoing support from a senior leadership team Career progression into senior roles as the branch grows 25 days' holiday (rising to 27 with service) Blue Light Card, Employee Assistance Programme, and employee recognition rewards Industry-leading in-house training About the Branch: Medium and well-established branch in Bromley Supporting adults of all ages to live independently at home Backed by a nationally respected care provider Fully regulated by the Care Quality Commission Local team culture focused on person-centred care, quality, and operational excellence Supported by an experienced senior leadership team About the Role: Lead the ongoing development of the Bromley branch Hold CQC registration and ensure compliance from day one Recruit, develop, and manage a team of care professionals Build strong relationships with customers, families, and local stakeholders Drive growth in care hours and establish a strong local reputation Take full responsibility for commercial performance, quality, and operational excellence Requirements: Experience in a management role within the care sector and ideally domiciliary care Strong knowledge of CQC requirements Level 5 in Leadership for Health & Social Care (or working towards) Proactive mindset and passion for person-centred care Confident leadership skills with the ability to inspire and develop others Interested? If you're ready to launch and lead this new branch with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL If you're ready to launch and lead this new branch with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Mar 18, 2026
Full time
Registered Manager - Home Care 36,000 to 38,000 + Bonus scheme + 27 Days Holiday + Blue Light Card + Employee Assistance Programme Bromley, Greater London Permanent Full-Time Are you an experienced care manager ready to build something great within a market leading company? Would you thrive leading a well-established branch with full autonomy, supported by a senior leadership team and peer network? Looking for a permanent, stable role where you can shape the future of care in your community? Then this could be for you We're looking for a passionate and people-focused Registered Manager to lead a well-established branch in Bromley. You'll be at the heart of delivering outstanding home care and building a strong local reputation, creating a branch culture that prioritises quality, person-centred care, and operational excellence. What's in it for you? Up to 38,000 basic salary Permanent leadership role with full autonomy Build and shape a branch from day one Ongoing support from a senior leadership team Career progression into senior roles as the branch grows 25 days' holiday (rising to 27 with service) Blue Light Card, Employee Assistance Programme, and employee recognition rewards Industry-leading in-house training About the Branch: Medium and well-established branch in Bromley Supporting adults of all ages to live independently at home Backed by a nationally respected care provider Fully regulated by the Care Quality Commission Local team culture focused on person-centred care, quality, and operational excellence Supported by an experienced senior leadership team About the Role: Lead the ongoing development of the Bromley branch Hold CQC registration and ensure compliance from day one Recruit, develop, and manage a team of care professionals Build strong relationships with customers, families, and local stakeholders Drive growth in care hours and establish a strong local reputation Take full responsibility for commercial performance, quality, and operational excellence Requirements: Experience in a management role within the care sector and ideally domiciliary care Strong knowledge of CQC requirements Level 5 in Leadership for Health & Social Care (or working towards) Proactive mindset and passion for person-centred care Confident leadership skills with the ability to inspire and develop others Interested? If you're ready to launch and lead this new branch with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL If you're ready to launch and lead this new branch with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL
Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care and the domiciliary care sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job Purpose: To provide effective Customer Service and Support for Recruitment Consultants within the branch, including, client focused activities, fill bookings with quality staff that meet client requirements, administering recruitment and screening processes to support and maintain the candidate database, outbound & inbound phone activity to support branch KPI's. Please note that Welsh language is a requirement for this role. Main Duties: To build relationships with existing clients Outbound & inbound client phone activity Outbound and inbound candidate phone activity Deal with quires from clients and candidates Client & candidate weekly outbound timesheet confirmation Candidates check in calls Candidate evaluation calls Attend Client and candidate facing events. Take lead from the Recruitment Consultants/Branch Managers. Engage with clients on social media platforms. Creating external links to enhance the database of candidates. To sell the benefits to candidates of registering with New Directions To register candidates in locations onsite and offsite Pre-vetting, interviewing, and completing follow up tasks to get candidates through New Directions compliance and activated speedily. To contact on hold candidates and archived candidates to see if they are available to work for New Directions To provide administrative support to the Branch To complete Job Adverts and News Stories of the Branch To fill bookings with appropriate members of staff and confirm with schools. To send booking confirmations, profiles and any other appropriate documentation requested by the school. Using New Directions systems and managing telephone activity effectively Updating New Directions availability lists Managing payroll processes and obtaining the managing timesheets Calling referees and chasing up references including contact with Head Teachers Sending references (on new access systems) Updating notes on RDB Monitoring email inbox Liaising with Sales Support Hub on screen regarding pre-registered candidates Taking part in on call duties Able to confidently speak to Clients face to face or over the phone. Deal with client questions and queries in the absence of the Recruitment Consultant Other ad-hoc administrative duties and project required. Main responsibilities: Responsible for own individual performance in line with set KPIs Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Knowledge, skills and experience: Understanding of recruitment and screening processes Excellent communication skills - written and verbal Excellent customer service skills Excellent time management skills with the ability to plan and prioritise effectively Knowledge of the education sector Results driven - strives for excellent results Competent user of RDB, screening, Swyx and Teams Knowledge of Child Safeguarding Knowledge of AWR regulations Knowledge of REC Code of Conduct Personal qualities: Ability to effectively solve problems Ability to build quality relationships Ability to make decisions using information Able to maintain the highest levels of confidentiality and data security Able to make decisions using available data and information Able to quickly learn and apply new knowledge and skills Able to work as part of a team Able to work independently What we offer: Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
Mar 17, 2026
Full time
Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care and the domiciliary care sector, from a network of offices across the UK. We have recently been recognised for our fantastic business achievements across a number of awards: Finalists for Best In-House HR Team and Excellence in HR - CIPD HR Wales Awards 2024 Winner of Best Employer, and Finalists for Best People Services, Best Business Services and Best Sustainability - Cardiff Life Awards 2024 Winner of Best Technology and overall, Platinum Award Winner (Checks Direct) - Cardiff Life Awards 2024 Highly commended for Skills Development - IOD Wales Awards 2024 Finalists for Best Temporary Recruitment Agency, Recruitment Agency of the Year 100+ employees and Most Effective Compliance Operation - Recruiter Awards 2024 Finalists for Scale-Up of the Year and Team of the Year (Checks Direct) - Fintech Wales Awards 2024 Finalists for Best Technology (Checks Direct) - EntreConf Awards 2024 Finalists for The Employer of the Year, Mid-Market Business of the Year Award and Family Business of the Year Award - Lloyd's Bank British Business Excellence Awards 2024 Finalists for Temporary Recruitment Company of the Year and Best Recruitment Company to work for (£50m to £100m) - TIARA Awards 2024 Finalists for Employer of the Year, Financial & Professional Services Business of the Year and Technology Business of the Year - Cardiff Business Awards 2024 Finalists for Business Services Business of the Year and Employer of the Year - South Wales Business Awards 2024 At New Directions, we deeply value our employees as the heart of our success, and we do this through our Impact Initiative. We recognise that each individual brings unique skills, perspectives, and dedication that drive our growth and innovation. We foster a culture of respect, inclusivity, and collaboration where every voice matters. By investing in professional development, well-being, and work-life balance, we ensure our people feel supported and empowered to thrive. We celebrate achievements, encourage creativity, and provide opportunities for advancement. In summary, our Impact Initiative makes sure you feel valued - with celebrations, wellbeing support, and chances to give back as a team. Job Purpose: To provide effective Customer Service and Support for Recruitment Consultants within the branch, including, client focused activities, fill bookings with quality staff that meet client requirements, administering recruitment and screening processes to support and maintain the candidate database, outbound & inbound phone activity to support branch KPI's. Please note that Welsh language is a requirement for this role. Main Duties: To build relationships with existing clients Outbound & inbound client phone activity Outbound and inbound candidate phone activity Deal with quires from clients and candidates Client & candidate weekly outbound timesheet confirmation Candidates check in calls Candidate evaluation calls Attend Client and candidate facing events. Take lead from the Recruitment Consultants/Branch Managers. Engage with clients on social media platforms. Creating external links to enhance the database of candidates. To sell the benefits to candidates of registering with New Directions To register candidates in locations onsite and offsite Pre-vetting, interviewing, and completing follow up tasks to get candidates through New Directions compliance and activated speedily. To contact on hold candidates and archived candidates to see if they are available to work for New Directions To provide administrative support to the Branch To complete Job Adverts and News Stories of the Branch To fill bookings with appropriate members of staff and confirm with schools. To send booking confirmations, profiles and any other appropriate documentation requested by the school. Using New Directions systems and managing telephone activity effectively Updating New Directions availability lists Managing payroll processes and obtaining the managing timesheets Calling referees and chasing up references including contact with Head Teachers Sending references (on new access systems) Updating notes on RDB Monitoring email inbox Liaising with Sales Support Hub on screen regarding pre-registered candidates Taking part in on call duties Able to confidently speak to Clients face to face or over the phone. Deal with client questions and queries in the absence of the Recruitment Consultant Other ad-hoc administrative duties and project required. Main responsibilities: Responsible for own individual performance in line with set KPIs Responsible for compliance with all relevant legislation, and processes, policies, and procedures Responsible for taking reasonable care of your own health and safety and ensuring that you take reasonable care not to put other people (including fellow employees and members of the public) at risk by what you do or do not do in the course of your job Responsible for safeguarding assets within your control and possession, including but not limited to hardware, software, systems, or information, and to report any suspected breach in security without delay, to the relevant personnel as required Responsible for the non-disclosure of any confidential information and/or trade secrets of the Company to third parties and/or the misuse of any confidential information and/or trade secrets of the Company for your own purpose/benefit Responsible for establishing, maintaining, and developing excellent working relationships with colleagues within your department and the wider Company Responsible for delivering exceptional levels of customer service; both to internal and external customers Responsible for communicating with people in a respectful, courteous, and professional manner at all times Knowledge, skills and experience: Understanding of recruitment and screening processes Excellent communication skills - written and verbal Excellent customer service skills Excellent time management skills with the ability to plan and prioritise effectively Knowledge of the education sector Results driven - strives for excellent results Competent user of RDB, screening, Swyx and Teams Knowledge of Child Safeguarding Knowledge of AWR regulations Knowledge of REC Code of Conduct Personal qualities: Ability to effectively solve problems Ability to build quality relationships Ability to make decisions using information Able to maintain the highest levels of confidentiality and data security Able to make decisions using available data and information Able to quickly learn and apply new knowledge and skills Able to work as part of a team Able to work independently What we offer: Fantastic employee benefits including: A flexible working environment, with the opportunity for hybrid working Health Cashback scheme Life Assurance of 4 x salary Pension Salary Sacrifice Scheme A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years' service) Opportunity to purchase additional annual leave through salary sacrifice A day off for your birthday A Giving Back day - to offer your services to the local community Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria) Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
Job Description Daytime Healthcare is assisting a national Supported Living Provider to recruit a Registered Service Manager for a new project in the Hastings area. The service consists of top-specification bungalows, each supporting one service user with learning disabilities and/or complex needs. The role will involve oversight from a central office with occasional travel to individual bungalows as needed. This is an exciting new project with strong opportunities for career development and the chance to shape a high-quality, person-centred service. Key Responsibilities Lead and manage the day-to-day operations of the service, delivering safe, effective, person-centred care Oversee staff recruitment, training, supervision, and performance management Maintain staffing levels and ensure staff are effectively matched to service user needs Respond to new referrals, changing needs, and any complaints or concerns Ensure compliance with CQC regulations and organisational standards, including safeguarding, audits, and notifications Monitor budgets, performance KPIs, and support service growth and development Promote strong relationships with service users, families, commissioners, and professionals Lead on health and safety, risk management, and uphold the provider's values Person Specification Experience & Knowledge Minimum 2 years' experience in health and social care At least 2 years' experience in operational management Experience in supported living or domiciliary care Proven team leadership and development skills Skills & Attributes Excellent communication, leadership, and organisational skills Ability to manage performance, meet deadlines, and work under pressure IT literate with strong reporting and documentation skills Commitment to equality, diversity, and inclusive practice Qualifications & Requirements Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards) Willingness to register with the CQC as Registered Manager Flexible approach to working hours including on-call Full UK driving licence and access to a vehicle Enhanced DBS clearance NVQ level 5 Apply today!
Mar 17, 2026
Full time
Job Description Daytime Healthcare is assisting a national Supported Living Provider to recruit a Registered Service Manager for a new project in the Hastings area. The service consists of top-specification bungalows, each supporting one service user with learning disabilities and/or complex needs. The role will involve oversight from a central office with occasional travel to individual bungalows as needed. This is an exciting new project with strong opportunities for career development and the chance to shape a high-quality, person-centred service. Key Responsibilities Lead and manage the day-to-day operations of the service, delivering safe, effective, person-centred care Oversee staff recruitment, training, supervision, and performance management Maintain staffing levels and ensure staff are effectively matched to service user needs Respond to new referrals, changing needs, and any complaints or concerns Ensure compliance with CQC regulations and organisational standards, including safeguarding, audits, and notifications Monitor budgets, performance KPIs, and support service growth and development Promote strong relationships with service users, families, commissioners, and professionals Lead on health and safety, risk management, and uphold the provider's values Person Specification Experience & Knowledge Minimum 2 years' experience in health and social care At least 2 years' experience in operational management Experience in supported living or domiciliary care Proven team leadership and development skills Skills & Attributes Excellent communication, leadership, and organisational skills Ability to manage performance, meet deadlines, and work under pressure IT literate with strong reporting and documentation skills Commitment to equality, diversity, and inclusive practice Qualifications & Requirements Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards) Willingness to register with the CQC as Registered Manager Flexible approach to working hours including on-call Full UK driving licence and access to a vehicle Enhanced DBS clearance NVQ level 5 Apply today!
Company Description Registered Domiciliary Care Manager Brighton & Hove (BN3 7GS) Full-time South East England £42,412 Branch currently responsible for 1148 hours Ready to lead, inspire, and make a real difference? At London Care , we don't just provide care-we create brighter days for both our service users and our teams. Every day brings new challenges, exciting opportunities, and the chance to transform lives . As a Registered Domiciliary Care Manager , you'll be at the heart of it all. Job Description Why Join Us? Career Growth - We invest in your development with training, coaching, and qualifications to help you thrive. Support & Autonomy - Lead a passionate care team and shape the future of our Brighton branch. Great Benefits - Enjoy up to 14% discounts at top retailers like Tesco & John Lewis, occupational sick pay , and death-in-service payment . Work-Life Balance - 25 days holiday plus additional leave options Your Role Oversee the day-to-day operations of our Brighton branch, ensuring top-quality care services. Recruit, develop, and lead a compassionate and skilled care team . Ensure full regulatory and contractual compliance , maintaining high CQC standards. Drive growth and success , ensuring our service users receive the best care possible. Qualifications What We're Looking For A passionate leader with experience in domiciliary care management. Strong knowledge of CQC regulations and a proven ability to drive compliance. Excellent people skills, with the ability to motivate and inspire teams . A strategic thinker who can grow and improve branch operations . Additional Information If you're ready to take the next step in your career, apply today and be part of something truly rewarding! We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You'll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We'll also empower you to feel proud of the impactful and meaningful work that you do. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday On completion of probation - opportunity annually to purchase up to 5 additional days holiday Day off for your birthday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period CCH Group are an equal opportunities employer.
Mar 12, 2026
Full time
Company Description Registered Domiciliary Care Manager Brighton & Hove (BN3 7GS) Full-time South East England £42,412 Branch currently responsible for 1148 hours Ready to lead, inspire, and make a real difference? At London Care , we don't just provide care-we create brighter days for both our service users and our teams. Every day brings new challenges, exciting opportunities, and the chance to transform lives . As a Registered Domiciliary Care Manager , you'll be at the heart of it all. Job Description Why Join Us? Career Growth - We invest in your development with training, coaching, and qualifications to help you thrive. Support & Autonomy - Lead a passionate care team and shape the future of our Brighton branch. Great Benefits - Enjoy up to 14% discounts at top retailers like Tesco & John Lewis, occupational sick pay , and death-in-service payment . Work-Life Balance - 25 days holiday plus additional leave options Your Role Oversee the day-to-day operations of our Brighton branch, ensuring top-quality care services. Recruit, develop, and lead a compassionate and skilled care team . Ensure full regulatory and contractual compliance , maintaining high CQC standards. Drive growth and success , ensuring our service users receive the best care possible. Qualifications What We're Looking For A passionate leader with experience in domiciliary care management. Strong knowledge of CQC regulations and a proven ability to drive compliance. Excellent people skills, with the ability to motivate and inspire teams . A strategic thinker who can grow and improve branch operations . Additional Information If you're ready to take the next step in your career, apply today and be part of something truly rewarding! We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You'll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We'll also empower you to feel proud of the impactful and meaningful work that you do. We'll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 25 Days Holiday On completion of probation - opportunity annually to purchase up to 5 additional days holiday Day off for your birthday Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay Death in Service Payment Occupational Sick Pay subject to terms and conditions and qualifying period CCH Group are an equal opportunities employer.
Registered Manager Location: North Hertfordshire (with travel as required) Hours: Full time, Monday-Friday Salary: £40,000 - £45,000 (DOE) Contract: Permanent About the Role I am supporting a respected care provider in recruiting an experienced Registered Manager / Operational Manager to lead their Home Care and Supported Living services. This is an excellent opportunity to join a values driven organisation focused on delivering high quality, person centred care and improving outcomes for individuals across the region. The successful candidate will provide strong leadership, ensure regulatory compliance, and drive continuous improvement across the service. Key Responsibilities Leadership & Management Provide visible, supportive leadership across staff teams. Recruit, train, and develop a high performing workforce. Conduct supervisions, appraisals, and performance reviews. Build a positive culture of openness, learning, and accountability. Ensure excellent communication with families, staff, and professionals. Regulatory & Quality Compliance Maintain full compliance with CQC regulations and fundamental standards. Lead on external inspections, audits, and governance processes. Ensure care plans, risk assessments, and documentation remain accurate and up to date. Act as Designated Safeguarding Lead, reporting concerns appropriately. Oversee medication management, infection control, and health & safety. Service Delivery Ensure high quality, person centred care that promotes independence and choice. Monitor care outcomes and implement improvement plans. Maintain effective policies, procedures, and quality systems. Financial & Operational Oversight Manage service budgets effectively, monitoring expenditure and resources. Lead staff rota planning and workforce utilisation. Contribute to service development, occupancy, and growth. Maintain accurate operational and financial records. Working With Others Lead recruitment, onboarding, and workforce planning. Build productive relationships with external stakeholders and professionals. Ensure multidisciplinary working is embedded across the service. Key Performance Indicators Positive CQC inspection outcomes. High staff retention, engagement, and satisfaction. Strong compliance and quality audit results. Positive service user experiences and wellbeing outcomes. Achievement of financial and occupancy targets. Person Specification Essential Qualifications & Experience Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards). Minimum 4 years' management/supervisory experience in a regulated care setting. Experience in supported living and/or domiciliary care. Strong understanding of CQC regulations and safeguarding processes. Proven ability to lead and motivate teams. Strong organisational, communication, and problem solving skills. Experience managing budgets. Full UK driving licence. Skills & Attributes Excellent written and verbal communication. Ability to maintain accurate, person centred records. Competence with digital care management systems. Ability to build strong relationships with stakeholders. Compassionate, person centred, and committed to quality. Proactive, adaptable, and improvement focused. Values & Behaviours We are seeking someone who: Champions dignity, respect, and person centred care. Works collaboratively with individuals, families, and partners. Embraces continuous learning and constructive feedback. Acts with empathy, integrity, and professionalism. Strives for quality and improved outcomes for people. Please apply within
Mar 12, 2026
Full time
Registered Manager Location: North Hertfordshire (with travel as required) Hours: Full time, Monday-Friday Salary: £40,000 - £45,000 (DOE) Contract: Permanent About the Role I am supporting a respected care provider in recruiting an experienced Registered Manager / Operational Manager to lead their Home Care and Supported Living services. This is an excellent opportunity to join a values driven organisation focused on delivering high quality, person centred care and improving outcomes for individuals across the region. The successful candidate will provide strong leadership, ensure regulatory compliance, and drive continuous improvement across the service. Key Responsibilities Leadership & Management Provide visible, supportive leadership across staff teams. Recruit, train, and develop a high performing workforce. Conduct supervisions, appraisals, and performance reviews. Build a positive culture of openness, learning, and accountability. Ensure excellent communication with families, staff, and professionals. Regulatory & Quality Compliance Maintain full compliance with CQC regulations and fundamental standards. Lead on external inspections, audits, and governance processes. Ensure care plans, risk assessments, and documentation remain accurate and up to date. Act as Designated Safeguarding Lead, reporting concerns appropriately. Oversee medication management, infection control, and health & safety. Service Delivery Ensure high quality, person centred care that promotes independence and choice. Monitor care outcomes and implement improvement plans. Maintain effective policies, procedures, and quality systems. Financial & Operational Oversight Manage service budgets effectively, monitoring expenditure and resources. Lead staff rota planning and workforce utilisation. Contribute to service development, occupancy, and growth. Maintain accurate operational and financial records. Working With Others Lead recruitment, onboarding, and workforce planning. Build productive relationships with external stakeholders and professionals. Ensure multidisciplinary working is embedded across the service. Key Performance Indicators Positive CQC inspection outcomes. High staff retention, engagement, and satisfaction. Strong compliance and quality audit results. Positive service user experiences and wellbeing outcomes. Achievement of financial and occupancy targets. Person Specification Essential Qualifications & Experience Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards). Minimum 4 years' management/supervisory experience in a regulated care setting. Experience in supported living and/or domiciliary care. Strong understanding of CQC regulations and safeguarding processes. Proven ability to lead and motivate teams. Strong organisational, communication, and problem solving skills. Experience managing budgets. Full UK driving licence. Skills & Attributes Excellent written and verbal communication. Ability to maintain accurate, person centred records. Competence with digital care management systems. Ability to build strong relationships with stakeholders. Compassionate, person centred, and committed to quality. Proactive, adaptable, and improvement focused. Values & Behaviours We are seeking someone who: Champions dignity, respect, and person centred care. Works collaboratively with individuals, families, and partners. Embraces continuous learning and constructive feedback. Acts with empathy, integrity, and professionalism. Strives for quality and improved outcomes for people. Please apply within
Deputy Manager Slough -Domiciliary £30,000 £35,000 Career Progression We are seeking a Deputy Manager to support the running of a premium domiciliary care service in Maidenhead and Windsor. This role is perfect for someone looking to develop their leadership skills and progress to a Registered Manager position click apply for full job details
Mar 10, 2026
Full time
Deputy Manager Slough -Domiciliary £30,000 £35,000 Career Progression We are seeking a Deputy Manager to support the running of a premium domiciliary care service in Maidenhead and Windsor. This role is perfect for someone looking to develop their leadership skills and progress to a Registered Manager position click apply for full job details
Deputy Manager Slough -Domiciliary £30,000 £35,000 Career Progression We are seeking aDeputy Managerto support the running of a premium domiciliary care service in Maidenhead and Windsor. This role is perfect for someone looking to develop their leadership skills and progress to a Registered Manager position.Clear career progression to Registered Manager. Salary:£30,000 £35,000 (dependent on e
Mar 06, 2026
Full time
Deputy Manager Slough -Domiciliary £30,000 £35,000 Career Progression We are seeking aDeputy Managerto support the running of a premium domiciliary care service in Maidenhead and Windsor. This role is perfect for someone looking to develop their leadership skills and progress to a Registered Manager position.Clear career progression to Registered Manager. Salary:£30,000 £35,000 (dependent on e
Role: Domiciliary Care Manager Location: Leeds Rate of Pay: £28,000pa Hours of Work: Monday to Friday 9am - 5pm and occasional weekend on call Duration: Permanent HG Recruitment are recruiting for a permanent DOMICILIARY CARE MANAGER based in LEEDS. You can APPLY NOW or contact Hannah on (url removed) or (phone number removed). We are seeking an experienced and motivated DOMICILIARY CARE MANAGER to lead and develop our home care service in LEEDS . This is a key leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred care while meeting all regulatory and compliance requirements. The successful candidate will oversee daily operations, manage staff, and ensure excellent outcomes for service users living independently in their own homes. Key Responsibilities Manage the day-to-day running of the domiciliary care service Ensure full compliance with CQC standards and regulations Lead, support, and supervise care and office staff Recruit, train, and retain a high-quality care team Develop and maintain care plans tailored to individual service users Handle audits, inspections, and quality assurance processes Build strong relationships with service users, families, and professionals Manage rotas, staffing levels, and on-call responsibilities Monitor budgets and contribute to business growth Promote a positive, compassionate, and professional care culture Essential Requirements Proven experience in a domiciliary care management role Strong knowledge of CQC regulations and compliance Level 5 Diploma in Leadership for Health and Social Care (or working towards) Excellent leadership, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Full UK driving licence and access to a vehicle Desirable Registered Manager experience Experience managing CQC inspections Strong understanding of person-centred care and safeguarding What We Offer Competitive salary Supportive senior management team Ongoing training and professional development Opportunity to make a real difference in the community Career progression within a growing organisation About HG Recruitment Decades of experience in recruitment and supply, HG has a strong well-established reputation. Offering great job opportunities within Education and Health & Social Care. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process, our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. Visit: (url removed)
Feb 27, 2026
Full time
Role: Domiciliary Care Manager Location: Leeds Rate of Pay: £28,000pa Hours of Work: Monday to Friday 9am - 5pm and occasional weekend on call Duration: Permanent HG Recruitment are recruiting for a permanent DOMICILIARY CARE MANAGER based in LEEDS. You can APPLY NOW or contact Hannah on (url removed) or (phone number removed). We are seeking an experienced and motivated DOMICILIARY CARE MANAGER to lead and develop our home care service in LEEDS . This is a key leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred care while meeting all regulatory and compliance requirements. The successful candidate will oversee daily operations, manage staff, and ensure excellent outcomes for service users living independently in their own homes. Key Responsibilities Manage the day-to-day running of the domiciliary care service Ensure full compliance with CQC standards and regulations Lead, support, and supervise care and office staff Recruit, train, and retain a high-quality care team Develop and maintain care plans tailored to individual service users Handle audits, inspections, and quality assurance processes Build strong relationships with service users, families, and professionals Manage rotas, staffing levels, and on-call responsibilities Monitor budgets and contribute to business growth Promote a positive, compassionate, and professional care culture Essential Requirements Proven experience in a domiciliary care management role Strong knowledge of CQC regulations and compliance Level 5 Diploma in Leadership for Health and Social Care (or working towards) Excellent leadership, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Full UK driving licence and access to a vehicle Desirable Registered Manager experience Experience managing CQC inspections Strong understanding of person-centred care and safeguarding What We Offer Competitive salary Supportive senior management team Ongoing training and professional development Opportunity to make a real difference in the community Career progression within a growing organisation About HG Recruitment Decades of experience in recruitment and supply, HG has a strong well-established reputation. Offering great job opportunities within Education and Health & Social Care. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process, our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. Visit: (url removed)
Job Type: Part-time, Permanent Salary: £27,000 £30,000 pro rata Hours: 20 hours per week (flexible working pattern) Location: Middleton We are recruiting on behalf of our client, a newly established and ambitious care provider, for a confident and experienced Care Coordinator to support the continued development of their services across Manchester. Originally launched as a domiciliary care provider, the organisation has recently expanded into Supported Living and is now seeking a knowledgeable professional who can bring strong Supported Living expertise into the team. This is a key appointment, particularly as the Registered Manager is looking for someone who can confidently lead on Supported Living operations and compliance. About the Role As Care Coordinator, you will play a central role in overseeing care delivery, ensuring compliance, and supporting the safe growth of the Supported Living provision. You will manage rotas, supervise care staff, maintain CQC readiness, and ensure all compliance documentation is accurate and up to date. This position requires a hands-on, confident individual who understands Supported Living frameworks, particularly transitions from residential or hospital settings into community-based support. You will also be responsible for onboarding new staff, signing off compliance documentation, and supporting the mobilisation of new care packages. Flexibility is essential, as working hours can be structured as full days or spread across the week. During contracted hours, you may be required to provide emergency care cover if necessary. Key Responsibilities Overseeing and supporting care staff across domiciliary and Supported Living services Managing and coordinating staff rotas efficiently Ensuring full compliance with CQC regulations and maintaining inspection readiness Signing off staff files including Right to Work and compliance documentation Supporting onboarding and induction processes Assisting with the mobilisation of new care packages Supporting the growth and operational development of Supported Living services Providing emergency care cover during contracted hours if required About You Proven experience within Supported Living services Hands-on care background Experience transitioning individuals from residential or hospital settings into Supported Living Strong understanding of CQC standards and compliance processes Experience supervising or overseeing care staff Ability to manage and audit staff files Basic HR knowledge Rota management experience Full UK driving licence Professional maturity and confidence in leading discussions around compliance and service delivery Benefits Flexible working pattern Clear progression opportunities as the service grows Supportive and collaborative leadership team Ongoing training and professional development Opportunity to shape and grow Supported Living provision Workplace pension Paid additional shifts outside contracted hours At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Feb 27, 2026
Full time
Job Type: Part-time, Permanent Salary: £27,000 £30,000 pro rata Hours: 20 hours per week (flexible working pattern) Location: Middleton We are recruiting on behalf of our client, a newly established and ambitious care provider, for a confident and experienced Care Coordinator to support the continued development of their services across Manchester. Originally launched as a domiciliary care provider, the organisation has recently expanded into Supported Living and is now seeking a knowledgeable professional who can bring strong Supported Living expertise into the team. This is a key appointment, particularly as the Registered Manager is looking for someone who can confidently lead on Supported Living operations and compliance. About the Role As Care Coordinator, you will play a central role in overseeing care delivery, ensuring compliance, and supporting the safe growth of the Supported Living provision. You will manage rotas, supervise care staff, maintain CQC readiness, and ensure all compliance documentation is accurate and up to date. This position requires a hands-on, confident individual who understands Supported Living frameworks, particularly transitions from residential or hospital settings into community-based support. You will also be responsible for onboarding new staff, signing off compliance documentation, and supporting the mobilisation of new care packages. Flexibility is essential, as working hours can be structured as full days or spread across the week. During contracted hours, you may be required to provide emergency care cover if necessary. Key Responsibilities Overseeing and supporting care staff across domiciliary and Supported Living services Managing and coordinating staff rotas efficiently Ensuring full compliance with CQC regulations and maintaining inspection readiness Signing off staff files including Right to Work and compliance documentation Supporting onboarding and induction processes Assisting with the mobilisation of new care packages Supporting the growth and operational development of Supported Living services Providing emergency care cover during contracted hours if required About You Proven experience within Supported Living services Hands-on care background Experience transitioning individuals from residential or hospital settings into Supported Living Strong understanding of CQC standards and compliance processes Experience supervising or overseeing care staff Ability to manage and audit staff files Basic HR knowledge Rota management experience Full UK driving licence Professional maturity and confidence in leading discussions around compliance and service delivery Benefits Flexible working pattern Clear progression opportunities as the service grows Supportive and collaborative leadership team Ongoing training and professional development Opportunity to shape and grow Supported Living provision Workplace pension Paid additional shifts outside contracted hours At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Care Coordinator Care at Home Nurseplus Full-Time Office-Based Office based at our Colchester branch Full UK Driving Licence & Access to a Vehicle Required Nurseplus Care at Home is seeking an experienced and organised Care Coordinator to join our Colchester office. This role is ideal for someone with previous experience in domiciliary care coordination who thrives in a fast-paced environment and is passionate about delivering high-quality, person-centred care. The Role As a Care Coordinator, you will play a vital role in the smooth day-to-day running of the service. You will be responsible for scheduling care visits, supporting care staff, liaising with clients and families, and ensuring continuity of care across the community. Although this is an office-based role, a driving licence and access to a vehicle are essential to support occasional field visits, assessments, and cover when required. Key Responsibilities Coordinate and schedule care visits using electronic care planning systems Match care staff to clients based on skills, availability, and continuity Act as a main point of contact for clients, families, and care workers Manage rota changes, sickness, and emergency cover efficiently Support the Registered Manager and Field Care Supervisors with care delivery Ensure care plans, risk assessments, and records are accurate and up to date Maintain compliance with Care Quality Commission (CQC) requirements About You Previous experience as a Care Coordinator within domiciliary care (essential) Strong understanding of care scheduling and staffing challenges Excellent organisational, communication, and problem-solving skills Confident using care management and rostering systems Ability to work under pressure and manage multiple priorities Full UK driving licence and access to a vehicle What We Offer £25,000 salary Ongoing training and professional development Supportive and experienced management team Career progression within a national organisation 25 days annual leave plus bank holidays If you are an experienced Care Coordinator looking for a stable, office-based role within a growing care provider, we would love to hear from you. Apply today to join Nurseplus Care at Home in Colchester and help deliver outstanding care to our local community. INDPRM
Feb 27, 2026
Full time
Care Coordinator Care at Home Nurseplus Full-Time Office-Based Office based at our Colchester branch Full UK Driving Licence & Access to a Vehicle Required Nurseplus Care at Home is seeking an experienced and organised Care Coordinator to join our Colchester office. This role is ideal for someone with previous experience in domiciliary care coordination who thrives in a fast-paced environment and is passionate about delivering high-quality, person-centred care. The Role As a Care Coordinator, you will play a vital role in the smooth day-to-day running of the service. You will be responsible for scheduling care visits, supporting care staff, liaising with clients and families, and ensuring continuity of care across the community. Although this is an office-based role, a driving licence and access to a vehicle are essential to support occasional field visits, assessments, and cover when required. Key Responsibilities Coordinate and schedule care visits using electronic care planning systems Match care staff to clients based on skills, availability, and continuity Act as a main point of contact for clients, families, and care workers Manage rota changes, sickness, and emergency cover efficiently Support the Registered Manager and Field Care Supervisors with care delivery Ensure care plans, risk assessments, and records are accurate and up to date Maintain compliance with Care Quality Commission (CQC) requirements About You Previous experience as a Care Coordinator within domiciliary care (essential) Strong understanding of care scheduling and staffing challenges Excellent organisational, communication, and problem-solving skills Confident using care management and rostering systems Ability to work under pressure and manage multiple priorities Full UK driving licence and access to a vehicle What We Offer £25,000 salary Ongoing training and professional development Supportive and experienced management team Career progression within a national organisation 25 days annual leave plus bank holidays If you are an experienced Care Coordinator looking for a stable, office-based role within a growing care provider, we would love to hear from you. Apply today to join Nurseplus Care at Home in Colchester and help deliver outstanding care to our local community. INDPRM
