Pension Client Relationship Consultant

  • Front Row Recruitment
  • Edinburgh, Midlothian
  • Jan 15, 2026
Full time Accounting

Job Description

Due to recent and ongoing new business wins my client, a leading UK Pensions consultancy, currently seek an experienced Relationship Manager to look after a core portfolio of blue-chip pension schemes. Duties will include:

  • Acting as the main conduit between the client and the administration teams
  • Ensuring that an effective administration service is provided resulting in high client satisfaction scores
  • Nurturing and developing long term relationships with senior client figures and trustees
  • Provide intuitive advice to clients to help them overcome pension related issues
  • Collaborate with colleagues to strengthen client trust, engagement, and retention
  • Managing cost control and support the financial reporting process
  • Maintaining legislative knowledge and implementing scheme changes when required
  • Attending new business tenders and presentations
  • Handling service level queries and escalated issues

Applicants must possess a proven background in pension administration along with a strong understanding of defined benefit arrangements. You will possess excellent communication skills and be comfortable in holding senior client meetings. Commercial acumen and leadership experience will be key along with stakeholder management experience and the ability to identify areas of strength and weakness and address any shortcomings in service.

This is a great opportunity to join one of the UK's leading Pension Consultancies in an important role offering a generous remuneration package, competitive bonus and excellent prospects for development