Job Title : Property Manager Location: Chelmsford ? Job Type: Monday to Friday with 2 work from home days ? Salary: £28,000 to £32,000 Annum + Benefits About Us : Charles David Casson is a leading property management company that offers exceptional residential and commercial property management services. With a strong commitment to quality, customer satisfaction, and operational excellence, we manage a diverse portfolio of properties that range from luxury residences to commercial office spaces. As we continue to expand, we are looking for a Portfolio Manager who is dedicated to driving superior property performance, enhancing tenant satisfaction, and maintaining the highest standards of property upkeep. Keep Homes Running Smoothly - Be the Heart of Our Lettings Team Are you organised, proactive, and passionate about delivering top-notch service? We're looking for a Property Manager to join our award-winning lettings team at Charles David Casson. If you thrive on solving problems, building relationships, and making sure everything runs like clockwork, this is your chance to make a real impact-every single day. As a Portfolio Manager, you'll be the go-to person for landlords and tenants alike-handling everything from maintenance issues to move-ins, legal compliance, and beyond. You'll keep our portfolio running smoothly and our clients happy, with support from a team that values your expertise. What You'll Be Doing: Portfolio Management Oversee a portfolio of managed properties-handling maintenance, repairs, and day-to-day issues with speed and care Organise & carry out regular property inspections and ensure all compliance checks are up to date (EPCs, Gas Safety, etc.) Coordinate move-ins, check-outs, and deposit returns, making sure every detail is covered Landlord & Tenant Relationships Be the friendly, professional point of contact for landlords and tenants-resolving queries and concerns quickly and efficiently Keep landlords informed with regular updates and honest advice Handle complaints and disputes with empathy and a solutions-first attitude Compliance & Administration Ensure every property meets legal and safety requirements, from Right to Rent checks to deposit protection Keep all records and systems up to date-no detail too small Liaise with contractors, suppliers, and our in-house team to get things done Problem Solving & Support Tackle unexpected issues head-on-whether it's a burst pipe or a tricky tenancy situation Support colleagues in lettings and property management to deliver a seamless service What You'll Bring: Experience in property management (essential) Excellent organisational skills and attention to detail Confident communicator-calm under pressure, clear with clients and contractors alike Strong problem-solving skills and a proactive approach Knowledge of lettings legislation and compliance (bonus points if you've worked with HMOs) Full UK driving licence and use of your own car (essential) What's in It for You: Competitive salary + commission/bonus opportunitiesCareer progression in a fast-growing, respected agencyOngoing training and support from an award-winning teamSupportive, friendly workplace with regular team events Paid for parking, pension scheme, birthday off, extra annual leave at ChristmasThe chance to make a real difference for landlords and tenants-every single day About Us: Charles David Casson is a family-owned, independent estate and lettings agency with an award-winning property management department. We put people first-our clients, our team, and our community. If you want to work somewhere you're valued, supported, and empowered to do your best, you'll fit right in. Ready to take your property management career to the next level? Send your CV to beth or give us a call. We'd love to chat.
Mar 04, 2026
Full time
Job Title : Property Manager Location: Chelmsford ? Job Type: Monday to Friday with 2 work from home days ? Salary: £28,000 to £32,000 Annum + Benefits About Us : Charles David Casson is a leading property management company that offers exceptional residential and commercial property management services. With a strong commitment to quality, customer satisfaction, and operational excellence, we manage a diverse portfolio of properties that range from luxury residences to commercial office spaces. As we continue to expand, we are looking for a Portfolio Manager who is dedicated to driving superior property performance, enhancing tenant satisfaction, and maintaining the highest standards of property upkeep. Keep Homes Running Smoothly - Be the Heart of Our Lettings Team Are you organised, proactive, and passionate about delivering top-notch service? We're looking for a Property Manager to join our award-winning lettings team at Charles David Casson. If you thrive on solving problems, building relationships, and making sure everything runs like clockwork, this is your chance to make a real impact-every single day. As a Portfolio Manager, you'll be the go-to person for landlords and tenants alike-handling everything from maintenance issues to move-ins, legal compliance, and beyond. You'll keep our portfolio running smoothly and our clients happy, with support from a team that values your expertise. What You'll Be Doing: Portfolio Management Oversee a portfolio of managed properties-handling maintenance, repairs, and day-to-day issues with speed and care Organise & carry out regular property inspections and ensure all compliance checks are up to date (EPCs, Gas Safety, etc.) Coordinate move-ins, check-outs, and deposit returns, making sure every detail is covered Landlord & Tenant Relationships Be the friendly, professional point of contact for landlords and tenants-resolving queries and concerns quickly and efficiently Keep landlords informed with regular updates and honest advice Handle complaints and disputes with empathy and a solutions-first attitude Compliance & Administration Ensure every property meets legal and safety requirements, from Right to Rent checks to deposit protection Keep all records and systems up to date-no detail too small Liaise with contractors, suppliers, and our in-house team to get things done Problem Solving & Support Tackle unexpected issues head-on-whether it's a burst pipe or a tricky tenancy situation Support colleagues in lettings and property management to deliver a seamless service What You'll Bring: Experience in property management (essential) Excellent organisational skills and attention to detail Confident communicator-calm under pressure, clear with clients and contractors alike Strong problem-solving skills and a proactive approach Knowledge of lettings legislation and compliance (bonus points if you've worked with HMOs) Full UK driving licence and use of your own car (essential) What's in It for You: Competitive salary + commission/bonus opportunitiesCareer progression in a fast-growing, respected agencyOngoing training and support from an award-winning teamSupportive, friendly workplace with regular team events Paid for parking, pension scheme, birthday off, extra annual leave at ChristmasThe chance to make a real difference for landlords and tenants-every single day About Us: Charles David Casson is a family-owned, independent estate and lettings agency with an award-winning property management department. We put people first-our clients, our team, and our community. If you want to work somewhere you're valued, supported, and empowered to do your best, you'll fit right in. Ready to take your property management career to the next level? Send your CV to beth or give us a call. We'd love to chat.
Housing Manager Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Oxfordshire. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first-class customer service, delivering our customer promise every day! What you'll do: You'll be out and about on our estates, meeting customers and building real connections with our communities You'll look after your patch across Oxfordshire with support from our Community Housing Assistants, making sure neighbourhoods feel safe and welcoming You'll own customers concerns from first contact through to resolution Managing anti-social behaviour is a core aspect of this role, spotting issues early and sorting them quickly Handling queries and complaints with care, always aiming to create inclusive, well-kept places to live Conducting estate inspections, meeting with contractors on site, and completing routine safety and compliance checks Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have: A background in housing management experience with a comprehensive understanding of housing management, housing law and universal credit You have or are willing to work towards Chartered Institute of Housing Level 3 Confidence handling anti-social behaviour cases, solving tricky problems and keeping communities safe Resilience in dealing with challenges and complaints Confidence working with external partners and stakeholders such as local authorities, MP's etc. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits: This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in Oxfordshire and two days working from home. Flexible working hours or there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! You'll need a Standard DBS check done and we pay for that. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more To apply, please visit our website via the button below. Roles can close early, so don't wait. For reasonable adjustments email Work Locations: Oxford (Osney Court), Osney Court, Botley Road, Oxford OX2 0HL. Closing Date: 17.Mar.26, 4:59:00 AM.
Mar 04, 2026
Full time
Housing Manager Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Oxfordshire. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first-class customer service, delivering our customer promise every day! What you'll do: You'll be out and about on our estates, meeting customers and building real connections with our communities You'll look after your patch across Oxfordshire with support from our Community Housing Assistants, making sure neighbourhoods feel safe and welcoming You'll own customers concerns from first contact through to resolution Managing anti-social behaviour is a core aspect of this role, spotting issues early and sorting them quickly Handling queries and complaints with care, always aiming to create inclusive, well-kept places to live Conducting estate inspections, meeting with contractors on site, and completing routine safety and compliance checks Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have: A background in housing management experience with a comprehensive understanding of housing management, housing law and universal credit You have or are willing to work towards Chartered Institute of Housing Level 3 Confidence handling anti-social behaviour cases, solving tricky problems and keeping communities safe Resilience in dealing with challenges and complaints Confidence working with external partners and stakeholders such as local authorities, MP's etc. Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits: This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in Oxfordshire and two days working from home. Flexible working hours or there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! You'll need a Standard DBS check done and we pay for that. What's in it for you? 34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Find out more To apply, please visit our website via the button below. Roles can close early, so don't wait. For reasonable adjustments email Work Locations: Oxford (Osney Court), Osney Court, Botley Road, Oxford OX2 0HL. Closing Date: 17.Mar.26, 4:59:00 AM.
Focus Search and Selection
Tamworth, Staffordshire
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
Mar 04, 2026
Full time
Technical Account Manager Tamworth (Office-Based with UK Travel) An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector. This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK. The Role Reporting to the UK General Manager, you will: Deliver training to contractors and specifiers Conduct site inspections, surveys, and produce detailed reports Manage technical complaints and quality control Develop new contractor users and support distributor partners Monitor projects with clients and contractors Maintain CRM systems and contribute to case studies and social media Support onboarding and training of new employees You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives. About You Confident, tenacious and comfortable approaching new prospects Strong relationship-builder at all levels Highly organised and able to work to deadlines Team player with the ability to work independently Experience Required: Specialist knowledge in timber repair / rot repair / joinery restoration Understanding of paint systems Knowledge of the UK application sector Strong training and presentation skills CRM experience essential MS Office proficiency (CAD desirable) Minimum 3 years' relevant experience GCSE (or equivalent) English and Maths
Real Personnel are recruiting for an experienced Customer Service Team manager to work for one of the UKs leading Utility Companies. You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. YOU MUST HAVE ATLEAST 5 YEARS OF TEAM MANAGEMENT EXPERIENCE TO APPLY FOR THE ROLE To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality. Key Responsibilities Manage, coach, and motivate a customer service team Monitor performance against KPIs and service targets Handle escalated customer queries and complaints Ensure policies, procedures, and quality standards are followed Support training, development, and continuous improvement Skills & Experience Previous experience managing or supervising a customer service team Strong communication and people management skills Experience working to KPIs and targets Customer-focused with good problem-solving skills
Mar 04, 2026
Full time
Real Personnel are recruiting for an experienced Customer Service Team manager to work for one of the UKs leading Utility Companies. You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. YOU MUST HAVE ATLEAST 5 YEARS OF TEAM MANAGEMENT EXPERIENCE TO APPLY FOR THE ROLE To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality. Key Responsibilities Manage, coach, and motivate a customer service team Monitor performance against KPIs and service targets Handle escalated customer queries and complaints Ensure policies, procedures, and quality standards are followed Support training, development, and continuous improvement Skills & Experience Previous experience managing or supervising a customer service team Strong communication and people management skills Experience working to KPIs and targets Customer-focused with good problem-solving skills
Safer Futures, provides support to adults, young people and children effected by domestic abuse - Our goal is to end domestic abuse in Cornwall and the Isles of Scilly. Our programmes at Barnardo's are designed to meet the needs of those at Recovery and to people who want to change their abusive behaviour. We also deliver Domestic Abuse Training to professionals and we are educating children and young people in both primary and secondary schools throughout Cornwall to recognise the signs of abuse and to help them develop and sustain healthy relationships. Are you looking for a role in the East and North Cornwall? Would you like an opportunity to support Children and Young People in the Domestic Abuse Service - Safer Futures, Barnardo's? Are you interested in supporting children and young people to live happier, healthier lives? Do you have a positive attitude and the ability to engage with young people? Reconnect is a needs-led support programme tailored towards children and young people (CYP) aged 5-17 years of age. It focuses on the long-term recovery and resilience of children and young people affected by domestic abuse. The programme aims to improve safety, self-confidence, raise aspirations, and assist children and young people to identify individual goals, barriers to achievement, additional support required and progression routes. You need to be compassionate, non-judgemental, experienced in risk management and safety planning, as well as being a skilled communicator who is able to develop partnership relationships in a multi-disciplinary team. You need to be a "real human" and have a diverse set of skills and be able to work with people either on their own or as part of a group. You'll need to demonstrate you are able to build relationships and get alongside people regardless of their situation and perceived barriers. We want to squash this myth that people are "hard to reach" - it's about us being more accessible. You 100% need to be a team player. There will be times where you have to work on your own, but there will also be a strong team ethos throughout the RECONNECT and beyond Specific Responsibilities Provide 1- 1 support to Children and young people affected by domestic abuse Facilitate Children's & Young Persons Programmes. Enable children to access further learning and development opportunities from partner agencies and to assist children in achieving their personal development goals. Work with partner agencies to publicise the work of the project and encourage referrals to the project. Assist with the project evaluation process. Expectations: Experience of providing one-to-one support to children/young people who have been affected by Domestic Abuse Excellent knowledge of the affects of domestic violence/abuse on adults and children Understanding of the support needs of children/young people who have experienced domestic violence/abuse To be empathetic and sensitive to the needs of those you work with and for, treating people with fairness and respect To be robust enough to deal with complaints or incidents diplomatically Be able to negotiate when dealing with potential conflict Ability to effectively prioritise workload and manage time commitment to working in ways which prioritise the safety of families An understanding of safeguarding procedures and the importance of consulting on risk concerns Ability to hold people to account for their behaviour and be comfortable with challenge The ability to communicate clearly, both orally and in writing, with a range of people, both over the telephone and in person, sometimes over sensitive and/or complex issues. The ability to manage administration, be computer literate and maintain effective recording systems Experience of empowering individuals to make positive changes to their lives. When completing your application form, please refer to the skills, knowledge and experience required as detailed in the - Additional Information Sheet which provides the service specific details job description and person specification- this should be done with an understanding of the context of the service described above. For more information please contact: Sarah Milnes, Children's Services Manager - Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. Our basis and values
Mar 04, 2026
Full time
Safer Futures, provides support to adults, young people and children effected by domestic abuse - Our goal is to end domestic abuse in Cornwall and the Isles of Scilly. Our programmes at Barnardo's are designed to meet the needs of those at Recovery and to people who want to change their abusive behaviour. We also deliver Domestic Abuse Training to professionals and we are educating children and young people in both primary and secondary schools throughout Cornwall to recognise the signs of abuse and to help them develop and sustain healthy relationships. Are you looking for a role in the East and North Cornwall? Would you like an opportunity to support Children and Young People in the Domestic Abuse Service - Safer Futures, Barnardo's? Are you interested in supporting children and young people to live happier, healthier lives? Do you have a positive attitude and the ability to engage with young people? Reconnect is a needs-led support programme tailored towards children and young people (CYP) aged 5-17 years of age. It focuses on the long-term recovery and resilience of children and young people affected by domestic abuse. The programme aims to improve safety, self-confidence, raise aspirations, and assist children and young people to identify individual goals, barriers to achievement, additional support required and progression routes. You need to be compassionate, non-judgemental, experienced in risk management and safety planning, as well as being a skilled communicator who is able to develop partnership relationships in a multi-disciplinary team. You need to be a "real human" and have a diverse set of skills and be able to work with people either on their own or as part of a group. You'll need to demonstrate you are able to build relationships and get alongside people regardless of their situation and perceived barriers. We want to squash this myth that people are "hard to reach" - it's about us being more accessible. You 100% need to be a team player. There will be times where you have to work on your own, but there will also be a strong team ethos throughout the RECONNECT and beyond Specific Responsibilities Provide 1- 1 support to Children and young people affected by domestic abuse Facilitate Children's & Young Persons Programmes. Enable children to access further learning and development opportunities from partner agencies and to assist children in achieving their personal development goals. Work with partner agencies to publicise the work of the project and encourage referrals to the project. Assist with the project evaluation process. Expectations: Experience of providing one-to-one support to children/young people who have been affected by Domestic Abuse Excellent knowledge of the affects of domestic violence/abuse on adults and children Understanding of the support needs of children/young people who have experienced domestic violence/abuse To be empathetic and sensitive to the needs of those you work with and for, treating people with fairness and respect To be robust enough to deal with complaints or incidents diplomatically Be able to negotiate when dealing with potential conflict Ability to effectively prioritise workload and manage time commitment to working in ways which prioritise the safety of families An understanding of safeguarding procedures and the importance of consulting on risk concerns Ability to hold people to account for their behaviour and be comfortable with challenge The ability to communicate clearly, both orally and in writing, with a range of people, both over the telephone and in person, sometimes over sensitive and/or complex issues. The ability to manage administration, be computer literate and maintain effective recording systems Experience of empowering individuals to make positive changes to their lives. When completing your application form, please refer to the skills, knowledge and experience required as detailed in the - Additional Information Sheet which provides the service specific details job description and person specification- this should be done with an understanding of the context of the service described above. For more information please contact: Sarah Milnes, Children's Services Manager - Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract About Barnardo's We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process. Our basis and values
Property Manager Location: Colchester Job Type: Full-time, Permanent Salary Range: £28,000 - £35,000 (To secure the top end of the salary range, a minimum of 3 years Property Management experience is required alongside Prince 2 or Health and Safety Qualifications) Are you a dedicated Property Manager looking for a dynamic role managing a diverse portfolio of retail and residential properties? Our Colchester based client is seeking a professional like you to ensure the efficient operation and tenant satisfaction of their residential and retail properties. This is your chance to join a forward-thinking company that values dedication and hard work. As a Property Manager, you will have the autonomy to manage a variety of tasks ranging from Project Management, utility management to tenant relations. You will play a crucial role in: - Managing retail and residential properties ensuring all aspects of management are handled efficiently. Resolving maintenance-related issues promptly in collaboration with energy companies and stakeholders alongside facilitating and managing viewings. Main duties include; Manage a portfolio of retail and residential properties, ensuring all aspects of utility management are handled efficiently. Take responsibility for all utilities including gas, electric, water, and council tax, along with any other ad hoc bills. Handle complaints and liaise with energy companies and stakeholders to resolve any utilities and maintenance-related issues promptly. Ensure all meters are regularly topped up, monthly bills are paid on time, and maintenance works are scheduled as needed. Address emergency utility issues swiftly to minimise inconvenience to tenants. Maintain clear and proactive communication with tenants regarding any necessary maintenance or property-related works. Required Skills & Qualifications: Proven experience in property management, particularly with both retail and residential properties. Strong organisational skills to manage multiple tasks and properties efficiently. Prince 2 or Health and Safety Qualifications Excellent communication skills to effectively liaise with tenants, utility providers, and internal stakeholders. Ability to handle and resolve complaints and issues related to property utilities and maintenance. Ability to respond swiftly to emergencies and coordinate with relevant parties to resolve issues. If a competitive salary range of £28,000 to £35,000, which reflects your experience and dedication to the role, whilst benefiting from opportunities for professional development and training that will aid your career progression is of interest, please click APPLY!
Mar 03, 2026
Full time
Property Manager Location: Colchester Job Type: Full-time, Permanent Salary Range: £28,000 - £35,000 (To secure the top end of the salary range, a minimum of 3 years Property Management experience is required alongside Prince 2 or Health and Safety Qualifications) Are you a dedicated Property Manager looking for a dynamic role managing a diverse portfolio of retail and residential properties? Our Colchester based client is seeking a professional like you to ensure the efficient operation and tenant satisfaction of their residential and retail properties. This is your chance to join a forward-thinking company that values dedication and hard work. As a Property Manager, you will have the autonomy to manage a variety of tasks ranging from Project Management, utility management to tenant relations. You will play a crucial role in: - Managing retail and residential properties ensuring all aspects of management are handled efficiently. Resolving maintenance-related issues promptly in collaboration with energy companies and stakeholders alongside facilitating and managing viewings. Main duties include; Manage a portfolio of retail and residential properties, ensuring all aspects of utility management are handled efficiently. Take responsibility for all utilities including gas, electric, water, and council tax, along with any other ad hoc bills. Handle complaints and liaise with energy companies and stakeholders to resolve any utilities and maintenance-related issues promptly. Ensure all meters are regularly topped up, monthly bills are paid on time, and maintenance works are scheduled as needed. Address emergency utility issues swiftly to minimise inconvenience to tenants. Maintain clear and proactive communication with tenants regarding any necessary maintenance or property-related works. Required Skills & Qualifications: Proven experience in property management, particularly with both retail and residential properties. Strong organisational skills to manage multiple tasks and properties efficiently. Prince 2 or Health and Safety Qualifications Excellent communication skills to effectively liaise with tenants, utility providers, and internal stakeholders. Ability to handle and resolve complaints and issues related to property utilities and maintenance. Ability to respond swiftly to emergencies and coordinate with relevant parties to resolve issues. If a competitive salary range of £28,000 to £35,000, which reflects your experience and dedication to the role, whilst benefiting from opportunities for professional development and training that will aid your career progression is of interest, please click APPLY!
Job Title : Site Manager Location: Birmingham area Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. Excalon is growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. The position offers excellent opportunities for personal development and to grow with the business. About The Role: The main purpose of the role will be to manage the day-to-day site-based activities and operational teams for the Company's major infrastructure projects, delivering works safely and within deadlines. You will ensure work complies with all relevant legislation and industry best practice. Key Accountabilities: Co-ordinate all aspects of work so that the project is completed in line with client requirements, within budget and on time. Manage own teams' performance and competence of all responsible staff including sub-contractors. Assist in the management of project specific preliminaries. Liaise with the client, sub-contractors, and other trades. Issue Work Instructions and RAM's and co-ordinate the requirement for any Client specific safety documentation (e.g., Permit to Dig, Break / No break Zones, CDM documentation) Ensure all relevant Operatives are signed on to the correct RAMS. Ensure weekly track sheets and diaries are completed and submitted on time. Conduct site audits and plant checks Maintain and update Phase Health & Safety plan as works proceed. Plan, co-ordinate and manage resources required to complete works. Regularly monitor the programme delivery and provide site progress reports to the Project Manager Ensure suitable levels of supervision of all direct teams and subcontracted resources. Issue subcontractors with a regular short-term programme to ensure the planned progress is achieved. Ensure installation complies with relevant For Construction Drawings and Cross sections. Take responsibility for the opening and closing of the site facilities. Management of site facilities; welfare, toilets, offices, compound area etc. Management of site housekeeping, discipline, behaviour etc Safe storage and co-ordination of materials and monitoring of waste Take responsibility for the accurate / timely completion of site-based documentation. Attendance at project and company related meetings, compile site reports as necessary. Mentor and train Assistant Site Manager and junior members of staff Comply with all the roles and responsibilities as set out within the SHEQ management system. Upon completion of works leave all work areas cleared of building rubbish and reinstate gardens and footpaths, etc in accordance with contract requirements. Monitoring use of PPE in accordance with the hierarchy of risk control To complete time sheets for all Operatives on your site - and to return the complete time sheets and overtime request forms to the Contracts Manager by the end of every week. Attend all mandatory training courses related to your role. Take responsibility for the safety of yourself and others - deliver toolbox talks and embed a culture of zero harm. Liaise with the client, consultants, contract administrator, head office, local authority representatives ensuring any client and public complaints are resolved efficiently. Be aware at all times of possible commercial opportunities. Perform other duties and responsibilities as assigned from time to time. Responsible for placing orders for materials through the procurement team Responsible for ordering Plant & Transport through the P&T department About you: Essential Skills, Knowledge & Experience: Existing Experience as a site manager CPCS CSCS cards SMSTS NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary works supervisor Emergency First Aid Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Site Manager, Project Coordinator, Site Supervisor, Health and Safety Operative, NEBOSH, Construction Site Manager and Infrastructure Project Site Management may also be considered for this role.
Mar 03, 2026
Full time
Job Title : Site Manager Location: Birmingham area Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. Excalon is growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. The position offers excellent opportunities for personal development and to grow with the business. About The Role: The main purpose of the role will be to manage the day-to-day site-based activities and operational teams for the Company's major infrastructure projects, delivering works safely and within deadlines. You will ensure work complies with all relevant legislation and industry best practice. Key Accountabilities: Co-ordinate all aspects of work so that the project is completed in line with client requirements, within budget and on time. Manage own teams' performance and competence of all responsible staff including sub-contractors. Assist in the management of project specific preliminaries. Liaise with the client, sub-contractors, and other trades. Issue Work Instructions and RAM's and co-ordinate the requirement for any Client specific safety documentation (e.g., Permit to Dig, Break / No break Zones, CDM documentation) Ensure all relevant Operatives are signed on to the correct RAMS. Ensure weekly track sheets and diaries are completed and submitted on time. Conduct site audits and plant checks Maintain and update Phase Health & Safety plan as works proceed. Plan, co-ordinate and manage resources required to complete works. Regularly monitor the programme delivery and provide site progress reports to the Project Manager Ensure suitable levels of supervision of all direct teams and subcontracted resources. Issue subcontractors with a regular short-term programme to ensure the planned progress is achieved. Ensure installation complies with relevant For Construction Drawings and Cross sections. Take responsibility for the opening and closing of the site facilities. Management of site facilities; welfare, toilets, offices, compound area etc. Management of site housekeeping, discipline, behaviour etc Safe storage and co-ordination of materials and monitoring of waste Take responsibility for the accurate / timely completion of site-based documentation. Attendance at project and company related meetings, compile site reports as necessary. Mentor and train Assistant Site Manager and junior members of staff Comply with all the roles and responsibilities as set out within the SHEQ management system. Upon completion of works leave all work areas cleared of building rubbish and reinstate gardens and footpaths, etc in accordance with contract requirements. Monitoring use of PPE in accordance with the hierarchy of risk control To complete time sheets for all Operatives on your site - and to return the complete time sheets and overtime request forms to the Contracts Manager by the end of every week. Attend all mandatory training courses related to your role. Take responsibility for the safety of yourself and others - deliver toolbox talks and embed a culture of zero harm. Liaise with the client, consultants, contract administrator, head office, local authority representatives ensuring any client and public complaints are resolved efficiently. Be aware at all times of possible commercial opportunities. Perform other duties and responsibilities as assigned from time to time. Responsible for placing orders for materials through the procurement team Responsible for ordering Plant & Transport through the P&T department About you: Essential Skills, Knowledge & Experience: Existing Experience as a site manager CPCS CSCS cards SMSTS NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary works supervisor Emergency First Aid Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Site Manager, Project Coordinator, Site Supervisor, Health and Safety Operative, NEBOSH, Construction Site Manager and Infrastructure Project Site Management may also be considered for this role.
Tenancy Services Officer Southend on Sea £17.84ph 12 weeks Temp - Permanent We are pleased to be recruiting for our client who is seeking an experienced Tenancy Services Officer. You will work with Support Services Officers within one of the new area Tenancy and Support Services Teams on a 12 week contract. You will be responsible for delivering an excellent, customer focused generic housing management service for residents. Duties & Responsibilities The Tenancy Services Officer will be expected to undertake any duties consistent with their role within the organisation You will also support the Tenancy and Support Services Manager and the Tenancy and Support Team Leader. To be accountable for the day-to-day management of approximately 500 dwellings To ensure that tenants comply with their Conditions of Tenancy To monitor all current accounts in arrears up to notice stage and to take appropriate action in accordance with the policies and procedures to minimise debts and maximise recovery To maximise customers' income through welfare benefits advice and liaise on their behalf with other agencies and teams such as Housing Benefit Team Responsible for investigating and resolving reports of low-risk anti-social behaviour/nuisance and using a wide range of tools to resolve cases at the earliest stage To be responsible for investigating and resolving reports of breaches of the conditions of tenancy and to take appropriate action in line with the policies and procedures Prepare documentation for legal/enforcement action Process any tenants' repair requests as required Carry out regular property/estate management/grounds maintenance inspections of your patch to ensure communal repairs and health and safety issues are reported and resolved To be aware of all relevant Housing Legislation and welfare benefits and advise tenants accordingly Compile reports where necessary, maintain tenancy records and ensure replies to correspondence and enquiries are responded to within set timescales To be aware of any major repair or improvement programmes being carried out within any part of the defined area and liaise with other officers as appropriate so as to ensure that tenants are fully consulted Assist by providing relevant background information to the Tenancy and Support Services Manager to ensure all complaints are handled effectively and efficiently and within the timescale laid down in the complaint's procedure Work in full partnership with the Specialist Income Management Team to ensure effective rent arrears procedures to minimise debts and maximise recovery Attend meetings as required to do so, including evening and weekend tenants' meetings Attend any training sessions as directed by the Tenancy and Support Services Manager Qualities & Knowledge required: Working knowledge of Housing Law/Welfare Benefits Up to date knowledge of best practice within a tenancy management service Full driving licence, daily use of a car is essential with business insurance Experience of Housing IT systems Able to attend evening and weekend meetings Able to work late night or early mornings A supportive team player Committed to customer care Able to cope under pressure An enhanced DBS disclosure Salary - £17.84ph Hours: Monday - Friday 8:30am - 5:15pm Hybrid working after training If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or
Mar 03, 2026
Contractor
Tenancy Services Officer Southend on Sea £17.84ph 12 weeks Temp - Permanent We are pleased to be recruiting for our client who is seeking an experienced Tenancy Services Officer. You will work with Support Services Officers within one of the new area Tenancy and Support Services Teams on a 12 week contract. You will be responsible for delivering an excellent, customer focused generic housing management service for residents. Duties & Responsibilities The Tenancy Services Officer will be expected to undertake any duties consistent with their role within the organisation You will also support the Tenancy and Support Services Manager and the Tenancy and Support Team Leader. To be accountable for the day-to-day management of approximately 500 dwellings To ensure that tenants comply with their Conditions of Tenancy To monitor all current accounts in arrears up to notice stage and to take appropriate action in accordance with the policies and procedures to minimise debts and maximise recovery To maximise customers' income through welfare benefits advice and liaise on their behalf with other agencies and teams such as Housing Benefit Team Responsible for investigating and resolving reports of low-risk anti-social behaviour/nuisance and using a wide range of tools to resolve cases at the earliest stage To be responsible for investigating and resolving reports of breaches of the conditions of tenancy and to take appropriate action in line with the policies and procedures Prepare documentation for legal/enforcement action Process any tenants' repair requests as required Carry out regular property/estate management/grounds maintenance inspections of your patch to ensure communal repairs and health and safety issues are reported and resolved To be aware of all relevant Housing Legislation and welfare benefits and advise tenants accordingly Compile reports where necessary, maintain tenancy records and ensure replies to correspondence and enquiries are responded to within set timescales To be aware of any major repair or improvement programmes being carried out within any part of the defined area and liaise with other officers as appropriate so as to ensure that tenants are fully consulted Assist by providing relevant background information to the Tenancy and Support Services Manager to ensure all complaints are handled effectively and efficiently and within the timescale laid down in the complaint's procedure Work in full partnership with the Specialist Income Management Team to ensure effective rent arrears procedures to minimise debts and maximise recovery Attend meetings as required to do so, including evening and weekend tenants' meetings Attend any training sessions as directed by the Tenancy and Support Services Manager Qualities & Knowledge required: Working knowledge of Housing Law/Welfare Benefits Up to date knowledge of best practice within a tenancy management service Full driving licence, daily use of a car is essential with business insurance Experience of Housing IT systems Able to attend evening and weekend meetings Able to work late night or early mornings A supportive team player Committed to customer care Able to cope under pressure An enhanced DBS disclosure Salary - £17.84ph Hours: Monday - Friday 8:30am - 5:15pm Hybrid working after training If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or
Position: Property Manager Location: Hybrid (Bristol based portfolio) Working Hours: 09:00 - 17:30 Monday - Thursday, 09:00 - 16:00 Friday Salary: Competitive About Hillcrest Estate Management: Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area. Hillcrest is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Bristol area. Key responsibilities and tasks include: Responsible for all management aspects of all developments within the portfolio. To carry out development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To work with customer formed groups such RA's, RMC's RTM etc. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 2 years' experience in the residential property management sector. Ideally ATPI qualified. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Mar 03, 2026
Full time
Position: Property Manager Location: Hybrid (Bristol based portfolio) Working Hours: 09:00 - 17:30 Monday - Thursday, 09:00 - 16:00 Friday Salary: Competitive About Hillcrest Estate Management: Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area. Hillcrest is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Property Manager is responsible for the day to day management of a portfolio of developments in and around the Bristol area. Key responsibilities and tasks include: Responsible for all management aspects of all developments within the portfolio. To carry out development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To work with customer formed groups such RA's, RMC's RTM etc. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 2 years' experience in the residential property management sector. Ideally ATPI qualified. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Property Services Manager Are you a housing professional with a social conscience? About Us Tamil Community Housing Association (TCHA) is a BME housing association managing over 600 homes in London, providing housing and support services to our residents. Following our successful merger with Apna Ghar Housing Association in 2023, we've doubled in size. Now we're focused on consolidating our services and delivering an exceptional, joined-up housing experience for our residents. As a small, community-based housing provider, we pride ourselves on meaningful resident involvement and a culture where every voice counts-from residents to staff. This means your career with us will be genuinely rewarding. The Role As our Property Services Manager, you'll have operational responsibility across the full spectrum of property services: Day-to-day repairs major works planning and delivery Health and Safety compliance Contract management Void management Resident engagement and communications Complaints handling You'll be part of our Management Team and will report to our Head of Operations taking the lead on operational matters to drive improved performance, value for money, resident satisfaction and achieving objectives. Around half our homes are managed on behalf of other landlords, so you'll need to excel at contract delivery and managing external partnerships while keeping residents at the heart of everything we do. If you are up for the challenge to drive through resident focused service improvements, deliver cost effective and value for money services, ensure TCHA is delivering a great service, and putting residents at the heart of what we do, then we want to hear from you. What You'll Do: Manage and inspire your team to deliver excellent property services Manage contractor performance and ensure value for money Use resident feedback to continuously improve service delivery Develop and review policies and procedures Conduct resident visits, site inspections, and tenancy audits About You We're looking for someone who brings: A proven operational property services manager with a sound knowledge of the law, policy and best practice around all areas of property management. Excellent people skills and a strong track record of achievement in all key areas of property management A clear commitment to resident engagement and delivering the highest service standard A recognised qualification in a property-related discipline (degree level or equivalent, or working towards this) You'll be a member of a professional body, e.g. RICS or Chartered Institute of Building, or be working towards this. You'll embody TCHA's values both internally and externally, supporting our ambition to be an employer and partner of choice. As a smaller provider, this role offers genuine breadth of experience and the opportunity to make a real impact. What's on Offer: Salary: £50,000 per annum, plus essential car user allowance Hours: 37.5 hours per week (9:00am - 5:00pm) Contract: Permanent Location: London How to Apply To arrange an informal discussion about the role or to submit your application, please email via the button below. Please submit: Your CV (maximum 3 pages) A personal statement explaining how you meet the role requirements (maximum 2 pages) Closing date: 12 noon on 9th March 2026. Interview & assessment date: 23rd March 2026 (in person) We look forward to hearing from you!
Mar 03, 2026
Full time
Property Services Manager Are you a housing professional with a social conscience? About Us Tamil Community Housing Association (TCHA) is a BME housing association managing over 600 homes in London, providing housing and support services to our residents. Following our successful merger with Apna Ghar Housing Association in 2023, we've doubled in size. Now we're focused on consolidating our services and delivering an exceptional, joined-up housing experience for our residents. As a small, community-based housing provider, we pride ourselves on meaningful resident involvement and a culture where every voice counts-from residents to staff. This means your career with us will be genuinely rewarding. The Role As our Property Services Manager, you'll have operational responsibility across the full spectrum of property services: Day-to-day repairs major works planning and delivery Health and Safety compliance Contract management Void management Resident engagement and communications Complaints handling You'll be part of our Management Team and will report to our Head of Operations taking the lead on operational matters to drive improved performance, value for money, resident satisfaction and achieving objectives. Around half our homes are managed on behalf of other landlords, so you'll need to excel at contract delivery and managing external partnerships while keeping residents at the heart of everything we do. If you are up for the challenge to drive through resident focused service improvements, deliver cost effective and value for money services, ensure TCHA is delivering a great service, and putting residents at the heart of what we do, then we want to hear from you. What You'll Do: Manage and inspire your team to deliver excellent property services Manage contractor performance and ensure value for money Use resident feedback to continuously improve service delivery Develop and review policies and procedures Conduct resident visits, site inspections, and tenancy audits About You We're looking for someone who brings: A proven operational property services manager with a sound knowledge of the law, policy and best practice around all areas of property management. Excellent people skills and a strong track record of achievement in all key areas of property management A clear commitment to resident engagement and delivering the highest service standard A recognised qualification in a property-related discipline (degree level or equivalent, or working towards this) You'll be a member of a professional body, e.g. RICS or Chartered Institute of Building, or be working towards this. You'll embody TCHA's values both internally and externally, supporting our ambition to be an employer and partner of choice. As a smaller provider, this role offers genuine breadth of experience and the opportunity to make a real impact. What's on Offer: Salary: £50,000 per annum, plus essential car user allowance Hours: 37.5 hours per week (9:00am - 5:00pm) Contract: Permanent Location: London How to Apply To arrange an informal discussion about the role or to submit your application, please email via the button below. Please submit: Your CV (maximum 3 pages) A personal statement explaining how you meet the role requirements (maximum 2 pages) Closing date: 12 noon on 9th March 2026. Interview & assessment date: 23rd March 2026 (in person) We look forward to hearing from you!
Area Manager Job Type: Full-time (40 hours weekly) Location: East London Salary: £ We're looking for an energetic and people-focused Area Manager to lead a region of stores and drive outstanding performance. This is a hands-on role where you'll take ownership of both retail and non-retail operations, making sure every site delivers great results and a great customer experience. You'll be the driving force behind your area's profitability, coaching your managers, supporting their development and ensuring each store hits its targets. If you enjoy leading teams, improving standards and making a real impact across multiple locations, this role offers the freedom, variety and responsibility to truly shine. Day-to-day of the role: Manage, motivate, and develop your team to maximise sales and efficiency. Oversee recruitment, training, appraisals, and performance management. Monitor stock levels, make decisions on stock control, and manage replenishment. Analyse sales figures, identify trends, and forecast future performance. Utilise IT systems to track sales, costs, and business performance. Ensure company standards for quality, customer service, and health and safety are met. Respond to customer feedback, complaints, and service issues. Plan and deliver promotions, displays, and in-store events to drive sales. Maintain awareness of market trends and competitor activity. Review store performance and implement improvements to increase profitability. Build relationships and communicate business updates, targets, and initiatives to staff and senior managers. Take responsibility for wider operational issues, such as finance, logistics, or marketing, depending on store size. Required Skills & Qualifications: Proven leadership skills and the ability to motivate others. Strong planning and prioritisation skills, with the ability to delegate effectively. High customer focus. Quick to grasp new concepts. Ability to multi-task and work under pressure. Strong business sense and well-developed commercial awareness. Team-oriented with a desire to generate fresh and innovative ideas. Benefits: Competitive salary £ Pension and 28 days annual leave Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for the Area Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 03, 2026
Full time
Area Manager Job Type: Full-time (40 hours weekly) Location: East London Salary: £ We're looking for an energetic and people-focused Area Manager to lead a region of stores and drive outstanding performance. This is a hands-on role where you'll take ownership of both retail and non-retail operations, making sure every site delivers great results and a great customer experience. You'll be the driving force behind your area's profitability, coaching your managers, supporting their development and ensuring each store hits its targets. If you enjoy leading teams, improving standards and making a real impact across multiple locations, this role offers the freedom, variety and responsibility to truly shine. Day-to-day of the role: Manage, motivate, and develop your team to maximise sales and efficiency. Oversee recruitment, training, appraisals, and performance management. Monitor stock levels, make decisions on stock control, and manage replenishment. Analyse sales figures, identify trends, and forecast future performance. Utilise IT systems to track sales, costs, and business performance. Ensure company standards for quality, customer service, and health and safety are met. Respond to customer feedback, complaints, and service issues. Plan and deliver promotions, displays, and in-store events to drive sales. Maintain awareness of market trends and competitor activity. Review store performance and implement improvements to increase profitability. Build relationships and communicate business updates, targets, and initiatives to staff and senior managers. Take responsibility for wider operational issues, such as finance, logistics, or marketing, depending on store size. Required Skills & Qualifications: Proven leadership skills and the ability to motivate others. Strong planning and prioritisation skills, with the ability to delegate effectively. High customer focus. Quick to grasp new concepts. Ability to multi-task and work under pressure. Strong business sense and well-developed commercial awareness. Team-oriented with a desire to generate fresh and innovative ideas. Benefits: Competitive salary £ Pension and 28 days annual leave Opportunities for professional growth and development. Dynamic and supportive work environment. To apply for the Area Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
Mar 03, 2026
Full time
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: Pay: £29,000 per annum Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish times depending on customer availability) Duration: Permanent Benefits: Company Car, The successful Customer Resolution Officer will receive a company car and the opportunity to build long-term relationships with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company s commercial position. As a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate rates, and maintain strong working partnerships with clients. You will take a calm and level-headed approach to problem-solving, making confident on-the-spot decisions to ensure satisfactory outcomes for all parties. The role also involves managing a busy workload through a CRM system, where effective time management is essential, alongside using your in-depth geographical knowledge of Birmingham and the surrounding areas. Essential Skills, Experience, or Qualifications: Previous experience within a similar position Strong negotiation, problem-solving, communication, and IT skills The ability to organise and prioritise workloads to meet deadlines Confidence within a customer-facing role Clean Full UK Driving Licence Commutable From: Birmingham, Dudley, Oldbury, Smethwick, Halesowen, West Bromwich and surrounding West Midlands areas Similar Job Titles: Client Resolution, Negotiator, Client Relations, Account Manager, Customer Care Agent, Retentions Agent, Retentions Advisor This Customer Resolution Officer position offers a varied and autonomous role within a supportive and growing business. If you are an experienced Customer Resolution Officer looking to progress your career, please apply now. For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.
John Henderson Meat Specialist Ltd
Strathore, Fife
Operations Manager We are a leading catering butcher supplying the hospitality industry throughout the central belt of Scotland. We are looking to recruit an operations manager. This exciting opportunity will see you as part of the management team working closely with the directors and our accounts manager, to achieve the efficient running of the day-to-day operations for a catering butcher based in Glenrothes. You will oversee daily operations, stock control, staff management, and food safety compliance (HACCP). You will also play a key part in driving sales, maintaining high-quality standards, managing supplier relationships, and ensuring exceptional service. Key Responsibilities Operations Management: Oversee daily operations, including opening/closing, inventory control, and supply chain management. Quality & Safety: Ensure strict adherence to food safety standards, hygiene, and HACCP regulations. Sales & Merchandising: Contribute to monitoring sales trends to increase profitability, manage stock levels. Team Leadership: Contribute to recruiting, training and managing staff. Customer Service: Maintain high standards of customer service over the phone or face to face meetings, resolving complaints, and advising on meat products. Financial Performance: Contribute to monitoring and managing costs, waste, and margins, yield. Required Skills and Experience Butchery Expertise: Strong technical knowledge and experience of meat cutting, preparation, and carcass breakdown. As well as meat products and recipes. Leadership Skills: Experience in leading teams, staff training, and scheduling. Food Safety Knowledge: Deep understanding of health and safety, hygiene protocols, and HACCP/ SALSA Accreditation. Business Acumen: Experience with stock control, inventory systems and financial reporting. Communication: Strong interpersonal skills for customer interaction and supplier negotiation. Physical Requirements Ability to work in cold environments. Physical stamina for standing for long periods and some heavy lifting. Flexibility to work early mornings, weekends, and holidays Hours As a senior manager, we are offering a very competitive salary starting at 45,000 per annum. We expect the successful candidate to work full time, with averaging hours of 39.5 per week) and to have a flexible approach to the working week to meet the needs of the business.
Mar 03, 2026
Full time
Operations Manager We are a leading catering butcher supplying the hospitality industry throughout the central belt of Scotland. We are looking to recruit an operations manager. This exciting opportunity will see you as part of the management team working closely with the directors and our accounts manager, to achieve the efficient running of the day-to-day operations for a catering butcher based in Glenrothes. You will oversee daily operations, stock control, staff management, and food safety compliance (HACCP). You will also play a key part in driving sales, maintaining high-quality standards, managing supplier relationships, and ensuring exceptional service. Key Responsibilities Operations Management: Oversee daily operations, including opening/closing, inventory control, and supply chain management. Quality & Safety: Ensure strict adherence to food safety standards, hygiene, and HACCP regulations. Sales & Merchandising: Contribute to monitoring sales trends to increase profitability, manage stock levels. Team Leadership: Contribute to recruiting, training and managing staff. Customer Service: Maintain high standards of customer service over the phone or face to face meetings, resolving complaints, and advising on meat products. Financial Performance: Contribute to monitoring and managing costs, waste, and margins, yield. Required Skills and Experience Butchery Expertise: Strong technical knowledge and experience of meat cutting, preparation, and carcass breakdown. As well as meat products and recipes. Leadership Skills: Experience in leading teams, staff training, and scheduling. Food Safety Knowledge: Deep understanding of health and safety, hygiene protocols, and HACCP/ SALSA Accreditation. Business Acumen: Experience with stock control, inventory systems and financial reporting. Communication: Strong interpersonal skills for customer interaction and supplier negotiation. Physical Requirements Ability to work in cold environments. Physical stamina for standing for long periods and some heavy lifting. Flexibility to work early mornings, weekends, and holidays Hours As a senior manager, we are offering a very competitive salary starting at 45,000 per annum. We expect the successful candidate to work full time, with averaging hours of 39.5 per week) and to have a flexible approach to the working week to meet the needs of the business.
Senior Property Manager - Block Management Due to continuing growth, our client is looking to strengthen their team with a Senior Property Manager, tasked with caring for circa 700 units. They are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being micromanaged and overloaded with thousands of units. They need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too would be a plus. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio. Attend and prepare for regular meetings with residents/directors. Conduct routine inspections and schedule maintenance. Chair and minute meetings as appropriate and take actions resulting from these. Budget and financial control our client s system is a big help with this. Build and maintain relationships with all stakeholders. Resolving of queries received on the portfolio. Helping to acquire new business (where commission can also be earned). Assisting with complaints handling (thankfully they don't get many at all but can't always please everyone!). Our client is very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. They excel because their focus is on customer service, so they keep unit numbers per Property Manager lower than any other agent, ensuring each block gets a good level of attention, their staff aren't overworked and reducing complaints. They aren't a national agent and will never be as the service is never close to that of a good, local agent. They're in the process of moving to new offices in Castlefield, having outgrown their current office quicker than expected. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting) Effective numeracy and data entry skills Experience in handling cladding replacement work/building safety fund applications Excellent interpersonal skills Ability to maintain a high level of accuracy Ability to meet deadlines and grasp the urgency of departmental activities Experience in managing staff TPI level 3 Personal Skills/Attributes: Maintaining strict confidentiality Demonstrate sound work ethics Flexibility Be assertive and dynamic Be deadline driven Maintaining relationships with all stakeholders Can work independently Problem analysis and solving Professionalism Full drivers licence and ideally own car A Little More About Our Client They have grown considerably in the last five years but have done so carefully, choosing their clients and setting reasonable fees they don't low ball to win business. They also aren't afraid of offloading impossible clients; they put their own people and their well being first. They are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve their services and the work environment of the team. If that sounds interesting, then please apply!
Mar 03, 2026
Full time
Senior Property Manager - Block Management Due to continuing growth, our client is looking to strengthen their team with a Senior Property Manager, tasked with caring for circa 700 units. They are on the lookout for someone who enjoys property management and wants to be given the breathing space to provide an excellent service, rather than being micromanaged and overloaded with thousands of units. They need someone with at least five years of prior experience as a Block Property Manager, preferably large estates and high-rise buildings and those with previous/ongoing cladding remediation too would be a plus. As an experienced Property Manager, you'd be well aware of the day-to-day duties, which would include: Oversee the smooth running of the portfolio. Attend and prepare for regular meetings with residents/directors. Conduct routine inspections and schedule maintenance. Chair and minute meetings as appropriate and take actions resulting from these. Budget and financial control our client s system is a big help with this. Build and maintain relationships with all stakeholders. Resolving of queries received on the portfolio. Helping to acquire new business (where commission can also be earned). Assisting with complaints handling (thankfully they don't get many at all but can't always please everyone!). Our client is very much a team that works closely and learns from each other every day, as no two days in this industry are ever the same. They excel because their focus is on customer service, so they keep unit numbers per Property Manager lower than any other agent, ensuring each block gets a good level of attention, their staff aren't overworked and reducing complaints. They aren't a national agent and will never be as the service is never close to that of a good, local agent. They're in the process of moving to new offices in Castlefield, having outgrown their current office quicker than expected. Other Ideal Traits Are: Excellent knowledge of financial administration (service charge accounting) Effective numeracy and data entry skills Experience in handling cladding replacement work/building safety fund applications Excellent interpersonal skills Ability to maintain a high level of accuracy Ability to meet deadlines and grasp the urgency of departmental activities Experience in managing staff TPI level 3 Personal Skills/Attributes: Maintaining strict confidentiality Demonstrate sound work ethics Flexibility Be assertive and dynamic Be deadline driven Maintaining relationships with all stakeholders Can work independently Problem analysis and solving Professionalism Full drivers licence and ideally own car A Little More About Our Client They have grown considerably in the last five years but have done so carefully, choosing their clients and setting reasonable fees they don't low ball to win business. They also aren't afraid of offloading impossible clients; they put their own people and their well being first. They are keen not to make the same mistakes as the big agents and are open to ideas and innovation to help improve their services and the work environment of the team. If that sounds interesting, then please apply!
Kinaxia Transport & Warehousing
Lilbourne, Warwickshire
Kinaxia Logistics & Fulfilment are recruiting VNA Operatives to join their team at their site in Crick (NN6 7GZ). The VNA Operative will be responsible for order picking/packing or sorting from warehouse stock in preparation for loading to ensure the smooth day to day operation of the business whilst maintaining a high standard of customer satisfaction and safety. Monday - Friday Days: 06:00 - 14:00 Nights: 17:00 - 01:00, 22:00 - 06:00 £12.21 ph Additional benefits: Life Assurance Company Pension Scheme Opportunity for training and development Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the job: Complete all consignment paperwork in an accurate and timely manner to deliver a world class service; Investigate and resolve any discrepancies relating to missing items of stock and dispatch to reduce customer complaints; Undertake daily/weekly safety checks on the manual handling equipment and work areas, complete any relevant paperwork and deliver to your Team Leader/Supervisor/Manager to ensure the business is fully compliant; Operate high standards of general housekeeping in order to maintain a clean and tidy workplace at all times; Work in a safe manner and in compliance with Health and Safety regulations to reduce the risk of accidents; Assist other departments as and when necessary in order to ensure the smooth running of the business. Your knowledge and experience: Warehouse health & Safety procedures Stock management software FLT Licence Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process. Safe Talented Attentive Reliable
Mar 03, 2026
Full time
Kinaxia Logistics & Fulfilment are recruiting VNA Operatives to join their team at their site in Crick (NN6 7GZ). The VNA Operative will be responsible for order picking/packing or sorting from warehouse stock in preparation for loading to ensure the smooth day to day operation of the business whilst maintaining a high standard of customer satisfaction and safety. Monday - Friday Days: 06:00 - 14:00 Nights: 17:00 - 01:00, 22:00 - 06:00 £12.21 ph Additional benefits: Life Assurance Company Pension Scheme Opportunity for training and development Full Uniform and PPE Onsite Parking Cycle to work scheme Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service) Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out) About the job: Complete all consignment paperwork in an accurate and timely manner to deliver a world class service; Investigate and resolve any discrepancies relating to missing items of stock and dispatch to reduce customer complaints; Undertake daily/weekly safety checks on the manual handling equipment and work areas, complete any relevant paperwork and deliver to your Team Leader/Supervisor/Manager to ensure the business is fully compliant; Operate high standards of general housekeeping in order to maintain a clean and tidy workplace at all times; Work in a safe manner and in compliance with Health and Safety regulations to reduce the risk of accidents; Assist other departments as and when necessary in order to ensure the smooth running of the business. Your knowledge and experience: Warehouse health & Safety procedures Stock management software FLT Licence Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process. Safe Talented Attentive Reliable
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Mar 03, 2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: £16.11 PAYE or £20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
We're partnering with a values-led organisation to appoint an experienced Property & Maintenance Manager to take ownership of Health & Safety compliance, contractor performance, and the long-term condition of a diverse residential portfolio. This is a role for someone who enjoys real accountability, ensuring properties are safe, compliant, well-maintained, and future-ready while also playing a key role in shaping sustainability. You'll work closely with senior leadership, influence strategic decisions, and see the direct impact of your work on residents and communities. As the Property & Maintenance Manager, you will be: Leading Health & Safety & Compliance Taking full responsibility for delivering 100% Health & Safety compliance across the portfolio. Managing statutory and non-statutory compliance, contractor controls, and robust documentation and monitoring processes. Acting as a trusted technical partner to senior leadership on all H&S and property matters. Managing Contracts & Value for Money Specifying, tendering, and procuring maintenance and servicing contracts in line with procurement policy. Managing frameworks and service agreements to ensure quality, compliance, and strong value for money. Verifying completed works, variations, and invoices to ensure accuracy and transparency. Ensuring effective out-of-hours and emergency repair arrangements are always in place. Overseeing Property Condition & Asset Performance Inspecting properties to assess condition, maintenance needs, and design standards. Identifying planned works, improvement programmes, handovers, and defect sign-offs. Supporting development, acquisition, and disposal activity with technical inspections and defect management. Driving Service Improvement Investigating and resolving maintenance-related complaints. Turning lessons learned into practical service improvements that raise standards and resident satisfaction. Shaping Sustainability & Decarbonisation Helping to shape and deliver the organisation's decarbonisation strategy across homes, blocks, and estates. Identifying funding opportunities and supporting the delivery of energy efficiency and carbon reduction initiatives. What This Role Offers you as the Property & Maintenance Manager A genuine opportunity to own and influence property and compliance services Close working relationships with senior decision-makers Exposure to strategic sustainability and decarbonisation projects A role where your technical expertise directly improves homes and resident outcomes A values-driven organisation that takes safety, quality, and accountability seriously This role will appeal to an experienced Property, Asset, or Maintenance Manager with a strong Health & Safety and compliance background, who enjoys balancing hands-on technical oversight with strategic input. By applying for this Property & Contracts Manager post, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency.
Mar 03, 2026
Full time
We're partnering with a values-led organisation to appoint an experienced Property & Maintenance Manager to take ownership of Health & Safety compliance, contractor performance, and the long-term condition of a diverse residential portfolio. This is a role for someone who enjoys real accountability, ensuring properties are safe, compliant, well-maintained, and future-ready while also playing a key role in shaping sustainability. You'll work closely with senior leadership, influence strategic decisions, and see the direct impact of your work on residents and communities. As the Property & Maintenance Manager, you will be: Leading Health & Safety & Compliance Taking full responsibility for delivering 100% Health & Safety compliance across the portfolio. Managing statutory and non-statutory compliance, contractor controls, and robust documentation and monitoring processes. Acting as a trusted technical partner to senior leadership on all H&S and property matters. Managing Contracts & Value for Money Specifying, tendering, and procuring maintenance and servicing contracts in line with procurement policy. Managing frameworks and service agreements to ensure quality, compliance, and strong value for money. Verifying completed works, variations, and invoices to ensure accuracy and transparency. Ensuring effective out-of-hours and emergency repair arrangements are always in place. Overseeing Property Condition & Asset Performance Inspecting properties to assess condition, maintenance needs, and design standards. Identifying planned works, improvement programmes, handovers, and defect sign-offs. Supporting development, acquisition, and disposal activity with technical inspections and defect management. Driving Service Improvement Investigating and resolving maintenance-related complaints. Turning lessons learned into practical service improvements that raise standards and resident satisfaction. Shaping Sustainability & Decarbonisation Helping to shape and deliver the organisation's decarbonisation strategy across homes, blocks, and estates. Identifying funding opportunities and supporting the delivery of energy efficiency and carbon reduction initiatives. What This Role Offers you as the Property & Maintenance Manager A genuine opportunity to own and influence property and compliance services Close working relationships with senior decision-makers Exposure to strategic sustainability and decarbonisation projects A role where your technical expertise directly improves homes and resident outcomes A values-driven organisation that takes safety, quality, and accountability seriously This role will appeal to an experienced Property, Asset, or Maintenance Manager with a strong Health & Safety and compliance background, who enjoys balancing hands-on technical oversight with strategic input. By applying for this Property & Contracts Manager post, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency.
Position: Property Manager Location: Hybrid - Homeworking/Head Office - Chaneys - Chiltern House, Marsack Street, Reading, RG4 5AP Working Hours: 08:30 - 17:00, Monday - Friday Salary: Competitive About Chaneys Chartered Surveyors: Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords. Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the Reading area. Key responsibilities and tasks include: To carryout development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 3 years' experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2022 and Fire Safety regulations. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Mar 03, 2026
Full time
Position: Property Manager Location: Hybrid - Homeworking/Head Office - Chaneys - Chiltern House, Marsack Street, Reading, RG4 5AP Working Hours: 08:30 - 17:00, Monday - Friday Salary: Competitive About Chaneys Chartered Surveyors: Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords. Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the Reading area. Key responsibilities and tasks include: To carryout development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 3 years' experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2022 and Fire Safety regulations. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Property Manager position at Trinity Estates Location - Homebased/North West (Manchester/Liverpool/Bolton/Cumbria) Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the Staffordshire area, crossing the borders to Cheshire and Shropshire. Key responsibilities and tasks include: To carryout development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 3 years' experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2023 and Fire Safety regulations. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
Mar 03, 2026
Full time
Property Manager position at Trinity Estates Location - Homebased/North West (Manchester/Liverpool/Bolton/Cumbria) Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Property Manager is responsible for the day to day management of a portfolio of developments in and around the Staffordshire area, crossing the borders to Cheshire and Shropshire. Key responsibilities and tasks include: To carryout development inspections as necessary to ensure the Companies' responsibilities are met. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis. Ensuring Customer complaints are resolved effectively and in a timely manner. To liaise with our Accounts department to ensure accurate financial management of the development. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. To ensure all Health & Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 3 years' experience in the residential property management sector. ATPI qualified (desirable) An understanding of the Building Safety Act 2023 and Fire Safety regulations. A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels. A proven track record of budgeting and account management. Must have a full UK driving license. Must have intermediate computer skills in Microsoft packages. Previous experience of contract management. Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines. Attention to detail, whilst having the ability to keep perspective and make informed decisions. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .
A Lloyd's Syndicate is seeking a Compliance Manager to cover a period until January 2027. Pro-rata salary will be £100,000. On a day-to-day basis, you will: Provide full Compliance and Regulatory advice and function to the Managing Agency and the Syndicate. Ensure Submissions to Lloyd's and other regulators are made in a timely manner and ensure that all parties within the company are aware of deadlines through the operation and oversight of the Company Timetable. Oversee the preparation of Compliance owned regulatory returns. Support the Head of Compliance in the delivery of the annual Compliance Plan. Complaints management including liaising with the claim's teams, coverholders/ TPAs, Lloyd's and the Financial Ombudsman Service as appropriate. Managing and overseeing the development of systems and controls such as sanctions monitoring, financial crime checking, and breach reporting. Undertaking Compliance reviews of new/ renewal delegated authorities meeting the high-risk conduct and financial crime triggers. Provide advice and guidance to the business managers to enable them to understand the regulatory implications of existing business and any new business initiatives and changes. This will include participation in business projects as required. Supporting the Head of Compliance with contract reviews for example NDAs and service agreements with third party suppliers. To provide support in overseeing the company's data protection strategy and its implementation to ensure compliance with GDPR requirements by liaising with the DPO, Operations and IT teams in this regard. It is essential for this role that you have previous experience of working in the compliance function of a Lloyd's Managing Agency / Syndicate.
Mar 03, 2026
Contractor
A Lloyd's Syndicate is seeking a Compliance Manager to cover a period until January 2027. Pro-rata salary will be £100,000. On a day-to-day basis, you will: Provide full Compliance and Regulatory advice and function to the Managing Agency and the Syndicate. Ensure Submissions to Lloyd's and other regulators are made in a timely manner and ensure that all parties within the company are aware of deadlines through the operation and oversight of the Company Timetable. Oversee the preparation of Compliance owned regulatory returns. Support the Head of Compliance in the delivery of the annual Compliance Plan. Complaints management including liaising with the claim's teams, coverholders/ TPAs, Lloyd's and the Financial Ombudsman Service as appropriate. Managing and overseeing the development of systems and controls such as sanctions monitoring, financial crime checking, and breach reporting. Undertaking Compliance reviews of new/ renewal delegated authorities meeting the high-risk conduct and financial crime triggers. Provide advice and guidance to the business managers to enable them to understand the regulatory implications of existing business and any new business initiatives and changes. This will include participation in business projects as required. Supporting the Head of Compliance with contract reviews for example NDAs and service agreements with third party suppliers. To provide support in overseeing the company's data protection strategy and its implementation to ensure compliance with GDPR requirements by liaising with the DPO, Operations and IT teams in this regard. It is essential for this role that you have previous experience of working in the compliance function of a Lloyd's Managing Agency / Syndicate.