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Director, Risk & Regulatory Advisory Financial Services Forensic and Litigation Consulting FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you'll work side by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About The Role The Financial Services team at FTI Consulting supports financial institutions, regulators, governments and enforcement agencies across the full spectrum of financial regulation. Our service offerings include regulatory and business change programmes; governance and conduct matters; risk and regulatory advice; risk management frameworks; disputes and investigations; and remediation programmes. We work alongside our multi disciplinary colleagues who are located in every major financial centre around the globe, enabling us to tackle any challenge our clients face. Our experts are industry and technology experts, former policy makers, regulators and economists, and forensic and communications specialists. As a Director in the Financial Services team, you will be a client facing professional, involved in projects and business development activities from the outset. What You'll Do Project delivery: You will work as a core member of the delivery team for client projects, this includes the ability to work independently and to lead a team. Each project will be different, typically involving understanding and analysing issues, project management, stakeholder engagement, document reviews, client interviews, process walk throughs, developing solutions and drafting reports. Sales: Lead and support in business development activities, such as attending client sales meetings (often as part of a bid team), drafting proposals for potential engagements and drafting presentations for introductory pitch meetings. Additionally, we would expect Directors to utilise and develop their own network of industry contacts to generate sales opportunities. Team building: Act as a leader in the team and support consultants and senior consultants in their career development. Additionally, you will be encouraged to build internal and external relationships, contributing to an open, collaborative working environment and to the identification and delivery of cross service line engagements. Thought Leadership: Directors play a crucial role in building the brand of FTI Consulting and the Financial Services team by developing and contributing to interesting and thought provoking collateral, and by designing, organising and participating in industry events. You may also be required to travel as part of project delivery. We are committed to developing our professionals to have outstanding consultancy skills and a strong technical understanding of regulatory matters. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on the job learning, self guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need to Succeed Strong written and verbal communications skills. Ability to work with high levels of autonomy and as part of a large team. Ability to manage multiple stakeholders, including senior management / managing body. Ability to manage projects and deliver in a timely manner, across multiple tasks and projects whilst maintaining high quality standards. The Director should have experience in and the ability to demonstrate a strong understanding and working knowledge of the following areas: Ability to interpret and advise stakeholders (including non UK based clients) on the UK regulatory perimeter in the financial services sector, in particular, the UK Financial Conduct Authority, FSMA and the financial crime regulation including POCA and MLR. Comprehensive understanding of the requirements under the FCA Handbook (in particular, COBS, SYSC and PROD), consumer duty, Senior Managers & Certification Regime, MiFID II / MiFIR (as adopted in the UK) and market abuse legislation. Practical and pragmatic approach and understanding of the role of risk and compliance functions in financial institutions. Proven practical experience with the design, development, implementation, embedding and maintenance of risk management and compliance frameworks. The includes remediation programmes, compliance policies, procedures, governance structures, gap analysis, training materials, on going monitoring plans, assurance work and management information requirements. Experience with or strong understanding of FCA authorisation applications, FSMA section 165 requests and section 166 skilled person reviews. Experience in interpreting and advising on regulatory developments, change and in response to new business / business change. Experience with large scale and complex projects. Degree level or equivalent experience. Several years of experience working in the financial services sector and advising on UK financial services regulation, either within a regulated institution, regulatory body, consultancy or legal profession. Preferred Qualifications Strong broad awareness of compliance requirements globally; experience/exposure to EU and US regulation is desirable but not essential (e.g. ESMA, SEC, CFTC etc.). Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements. About FTI Consulting FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Additional Information Job Family/Level: Op Level 4 - Sr Director

Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the company in e signature and contract lifecycle management (CLM). What you'll do As a Principal Partner Solution Architect, you will stand at the intersection of the Docusign IAM platform and the future of business automation. You will design reference architectures, advise on best practice implementation patterns, and enable partners to deliver integrated, high value agreement solutions to our joint customers. This is a hands on advisory role. You will collaborate directly with partner practice teams, guiding them through complex workflow orchestration and shaping how the industry defines and manages agreements in the era of intelligent automation. We are seeking a strategic and inquisitive technical leader to own technical alliances with our partners across EMEA. While this role requires native level fluency to support our critical Italian partner ecosystem, your scope will extend to strategic partners across the broader European region. You will act as the technical conscience for our strategic partners, guiding them through the transition from traditional agreement workflows to the full Intelligent Agreement Management (IAM) platform and the emerging frontier of Agentic AI driven workflows. This position is an individual contributor role reporting to the Sr. Manager, Partner Solution Architects. This is a fixed term contract role for 11 months of duration. Responsibility Design scalable reference architectures and framework blueprints to guide partners in integrating Docusign IAM with enterprise platforms. You will advise on proof of concept solutions and create reusable accelerators that enable partners to demonstrate immediate business value and achieve faster implementation times. Act as a subject matter expert and mentor to build deep IAM competency across the partner ecosystem. You will lead hands on technical workshops and conduct rigorous architecture reviews, enabling partner consultants to deliver high quality solutions that align with IAM best practices and drive tangible customer business outcomes. Own the technical relationship with key partners in designated EMEA territories (Southern Europe/UK). Serve as the trusted advisor for Partner Solution Principals and Architects across the region. Translate the technical vision of Docusign IAM and our Agentic roadmap into actionable strategies. You will guide partners in mapping out the next generation of critical business solutions and enable the European ecosystem to scale their IAM practices. Drive the creation of partner solution accelerators that unlock value through the Docusign Agreement Context Layer. Your focus will be on building frameworks that are repeatable and scalable across European borders and regulatory landscapes (eIDAS, GDPR). Design and deliver compelling demos and POCs that address critical customer challenges. You will showcase Docusign platform value across industry verticals including Financial Services, Healthcare and Life Sciences, and Technology. Assist partners in crafting RFP responses and solution proposals that maximize customer value from IAM investments. Create technical thought leadership content including solution briefs, reference architectures, blogs, and whiteboards, tailored to the European market, focusing on compliance, security, and AI transformation trends. Travel 25% or more as needed. Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluent Italian and Fluent English 12+ years of experience in technical pre sales, partner engineering, technical consulting, or solution architecture within the SaaS, ERP, or Cloud ecosystem Experience in the Intelligent Agreement Management landscape, including Contract Lifecycle Management (CLM) technologies and data orchestration between systems Experience with Agentic AI concepts (Large Action Models, Autonomous Agents, Orchestration frameworks). You understand how AI moves from chatting to doing in a business context Enterprise SaaS experience, with ERP and/or CRM systems architecture experience (specifically SAP Ariba/S4HANA, Salesforce) and familiarity with key integration patterns Experience in designing solutions using APIs (REST/SOAP), JSON, Low code/No code platforms, and standard integration middleware BS/BA degree in Computer Science, Engineering, or equivalent relevant work experience Preferred Familiarity with Salesforce Agentforce, SAP Joule, Microsoft Copilot Studio, ServiceNow Now Assist, or similar Proven consulting experience leading digital transformation initiatives at scale, or consulting background working at or with Systems Integrators (SIs) to build technical practices Experience creating technical business documentation including workflow diagrams, reference architectures, proposals, and SOWs Familiarity with HTML, XML, structured data formats, and low code/no code platforms. Mastery in delivering compelling demos and presentations to C level business and technical audiences (CIOs, CTOs, CDOs) Additional European languages are a plus Strong verbal and written communication skills with the ability to engage technical and business audiences Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at . If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance. Applicant and Candidate Privacy Notice

Manage a high growth territory across leading IVF clinics. Grow share and deepen relationships within existing accounts. About Our Client Our client is an established medical device and life sciences organisation supporting fertility clinics with advanced consumables, culture media, capital equipment, and workflow solutions used throughout the IVF process. Known for scientific excellence and high quality clinical support, the company partners with NHS and private fertility centres to help improve success rates and optimise laboratory performance. With continued investment in product innovation and growing demand for fertility treatment across the UK and Ireland, the organisation is expanding its commercial team and strengthening regional coverage to better support customer needs. Job Description As Territory Account Manager, you will manage a defined region spanning South Wales/Cardiff, the Midlands, and Ireland (ROI & Northern Ireland). This is a relationship driven role focused on growing share within existing clinics rather than acquiring brand new customers. Key responsibilities include: Managing and nurturing relationships with a focus on increasing product adoption and cross portfolio usage. Prioritising Ireland, where increased IVF access and rising demand have created significant growth opportunities. Expanding usage within partially penetrated accounts. Engaging with lab managers, embryologists, clinic owners, consultants, and fertility nursing teams. Delivering scientific presentations, product training, and consultative support. Working collaboratively with internal scientific and technical specialists to strengthen customer engagement. Identifying gaps in current usage, recommending suitable products, and supporting clinics with best practice adoption. Attending dinners, networking events, and social engagements with clinic leaders as part of relationship development. Managing territory planning independently in a hands off, autonomous culture. Travelling regularly across the region, with frequent visits to Ireland. The Successful Applicant A successful Territory Sales Manager should have: A scientific or medical degree (required for scientific presentations). 3-5 years of medical sales experience - capital or consumables. Experience in fertility/IVF, women's health, lab environments, or life sciences is preferred. Experience selling into NHS and private healthcare environments. Strong relationship building capability and a consultative sales style. Ability to manage the region autonomously with minimal oversight. Sociable, team oriented personality fitting an outgoing, supportive team culture. What's on Offer Competitive salary, uncapped bonus / commission structure, car allowance & excellent benefits package.

THE ESSENTIALS Role: Senior Contracts Manager Status: Full time, permanent. Salary: £70-80k Working arrangement: We typically work 4 days in the office, 1 day from home. Hours: 37.5 hours per week. THE BENEFITS 25 holiday days per year 4 'Me Days' per year (take a Me Day - focus on you) Team social events and trips Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs Private healthcare with Vitality Drive Electric salary sacrifice Enhanced maternity, paternity and parental leave Employee referral scheme: £2,000 towards a getaway of your choice CORE BEHAVIOURS The way we act and conduct ourselves, especially towards others. HSPG's heart and soul. PPHA As part of HSPG, a leading social impact real estate company, PPHA is the Group's Registered Provider. We partner with local authorities, housebuilders, and investors to create high-quality, affordable homes across Section 106, grant-funded Affordable Rent, and Shared Ownership. Our mission is simple: to empower futures by giving families and first-time buyers the chance to find stability, security, and a place to call home. By 2030, we aim to deliver quality affordable homes for over 5,000 families. Strengthening communities and transforming lives along the way. CORE MISSION Your core mission is to ensure PPHA and its customers receives safe, compliant, high-quality homes from developers, on time and ready for customers. You take ownership of each scheme from early appraisal through construction to handover, ensuring planning, contractual, regulatory, and building safety requirements fully met. You are the informed centre that aligns developers, agents, consultants, and internal teams to deliver homes that meet PPHA standards without compromise. You identify risk early, challenge where needed, and resolve issues quickly to protect PPHA from compliance, quality, and reputational risk. You ensure all certification, warranties, and compliance documentation is complete, accurate, and secured, providing full assurance before homes enter management. You work closely with internal teams and external partners to ensure homes are released for sales and lettings at the earliest possible opportunity, removing blockers, maintaining clear visibility of readiness, and enabling a smooth transition from delivery to occupation. You operate seamlessly across Acquisitions, Compliance, Finance, Housing, Sales, and external stakeholders, ensuring every home is accepted with confidence, clarity, and pace. Obsess: These points get you out of bed in the morning and keep you up at night! If you're not obsessed with these, the role isn't for you. Trust, honesty and integrity : You influence decisions that could make or break the quality of someone's forever-home . Treat this with the utmost respect and honesty. The customer: You only accept handover when the product meets our quality standards. You understand the importance of being present on site, either personally or through your team, to ensure smooth delivery for our customers. Risk identification : You guard PPHA's reputation and income by anticipating compliance, delivery, and stakeholder risks. You uphold the most up-to-date compliance, regulatory, and H&S requirements. Excel: You are excellent at these areas: an expert. Process efficiencies: You are obsessed with creating a best-in-class Delivery function, including robust inter-departmental processes and reporting to keep all areas of the business adequately updated. Organisation : nothing slips through the cracks. All documentation is organised , correctly filed and easy to instantly access. Self-awareness: you know how to manage your time, juggle many stakeholders, while maintaining your own boundaries and ensuring that when you get stretched, the ship still sails smoothly. At least 6 years experience in a residential Development or Delivery function, with demonstrable experience of understanding compliance/handover documentation and contractual requirements, including working with external teams i.e. EAs/ Clerk of Works and developers. OUTCOMES & METRICS: Outcomes: the desired result Metrics: How we measure it 0-3 Develop a clear end-to-end understanding of PPHA's delivery requirements, including governance, workflows and interfaces, acting as a central point of expertise to ensure schemes align with PPHA standards from appraisal through to handover. Schemes progressing through governance and approval stages with minimal deviation from agreed PPHA delivery standards. Understand customer, internal, external, and investor expectations and translate these into clear delivery standards and processes. Translate customer, internal, external and investor expectations into clear delivery standards, contractual requirements, and operational processes. Contracts and Employer's Requirements clearly reflecting PPHA, customer, and investor expectations, with limited post-contract clarification or dispute. Embed a robust process ensuring all compliance and contractual documentation is complete and approved before occupation, acting as a final assurance gate. Embed robust assurance and governance processes to ensure all compliance, contractual, handover and certification documentation is complete, approved and fit for purpose prior to Practical Completion and occupation. Schemes achieving Practical Completion with all critical compliance and certification in place and minimal outstanding actions at handover. 3-6 Proactively identify, assess and mitigate delivery, compliance, programme, financial and reputational risks at scheme and portfolio level, ensuring timely escalation and informed decision making to prevent post-handover issues. Key delivery, compliance, programme, and reputational risks being identified early, actively mitigated, and escalated in a timely manner, with fewer unforeseen post-handover issues. Strengthen handover requirements by embedding clearer standards into contracts to improve readiness at Practical Completion. Strengthen handover readiness by embedding clear standards into contracts and ensuring effective on-site monitoring of compliance, health and safety, insurance and build quality, with assurance documentation in place ahead of PC. Homes entering management with complete, accurate handover information and reduced defects or remedial works post-Practical Completion. Influence enhanced customer satisfaction, working with Asset Management and exit partners to increase our satisfaction score in line with One Page Business Plan ("OPBP") targets. Enhance customer satisfaction by working collaboratively with Asset Management and exit partners to improve satisfaction scores in line with OPBP targets. Customer satisfaction results meeting OPBP targets, with fewer complaints linked to build quality or handover issues. Maintain effective financial oversight across schemes, ensuring delivery operates within approved budgets. Work with internal teams and external partners to manage cost pressures, maintain value for money, and identify opportunities for cost avoidance or savings without compromising safety, quality, or compliance. Maintain effective financial and commercial oversight across schemes, ensuring delivery operates within approved budgets, achieves value from money and identifies opportunities for efficiency, cost avoidance, or savings without compromising safety, quality or compliance. Schemes being delivered within approved budgets or agreed tolerances, with cost pressures identified and managed early. 6-12 Drive continuous improvement and efficiency to support the regional scaling of Delivery operations. Increased delivery volume being managed through consistent use of standard processes and improvements that reduced delay or duplication without loss of quality. Build strong, effective working relationships with Employer's Agents and housebuilders to protect PPHA's reputation and resolve issues early. Issues with Employer's Agents and housebuilders being resolved collaboratively at an early stage, with minimal escalation to formal dispute. Provide strategic leadership on how contractual frameworks enable delivery outcomes across the organisation, setting principles and direction that guide contract design, governance and risk appetite at scale. No material delivery issues arise that are directly attributable to contract structure or contractual misalignment, as evidenced through post-PC reviews. Lead, develop, and motivate the Delivery team through clear expectations, effective delegation and visible leadership. A motivated, well-led team delivering agreed objectives, supported by clear expectations, effective delegation, and positive retention and performance outcomes. Translate delivery and contractual risk into executive-level insight and decisions, ensuring senior leaders have early visibility of material risks, trade-offs and required interventions. Material delivery or contractual risks are escalated early with clear options and recommendations, resulting into executive decisions and no unanticipated post-handover contractual or compliance issues attributable to lack of escalation.

Go back Blackpool Teaching Hospitals NHS Foundation Trust Microbiology Manager 8a The closing date is 04 March 2026 As a Band 8a laboratory manager in the Microbiology Department the post holder will be responsible for the operational and technical delivery of the service and management of all sections of Microbiology including Bacteriology, Virology, Mycology, Parasitology and Molecular Diagnostics, as well as maintenance of UKAS accreditation to ISO 15189. The post holder is the Microbiology budget holder and will take a lead role in the management and development of all staff within the Department. Main duties of the job The role involves leading the operational, technical and workforce management of the Microbiology Department, ensuring high quality service delivery across Bacteriology, Virology, Molecular Diagnostics, Parasitology and Mycology, maintaining UKAS ISO 15189 accreditation, managing the budget and developing staff. Working for your organisation The Pathology Department at Blackpool Teaching Hospitals is part of the Lancashire & South Cumbria Pathology Service, a 4-Trust collaborative network focussed on coordinating services, adopting new technology, achieving best value and improving patient outcomes whilst maintaining pathology services across all sites. Main duties of the job The post holder will work to meet the objectives of the Pathology Directorate and the Blackpool Teaching Hospitals NHS Trust through effective teamwork, communication, planning, staffing and resource management. As a Band 8a in the Microbiology Department the post holder will be responsible for the operational and technical delivery of the service and management of all sections of Microbiology including Bacteriology, Virology, Mycology, Parasitology and Molecular Diagnostics, as well as maintenance of UKAS accreditation to ISO 15189. The post holder is the Microbiology budget holder and will take a lead role in the management and development of all staff within the Department. Additional duties will be undertaken as directed by the Pathology Directorate Manager in consultation with the post holder. About us The Pathology department at Blackpool Teaching Hospitals NHS Foundation Trust is member of the Lancashire & South Cumbria Pathology Service which is a collaborative pathology network made up of four partner Trusts , they are University Hospitals of Morecambe Bay NHS Foundation Trust, East Lancashire Hospitals NHS Trust, Lancashire Teaching Hospitals NHS Foundation Trust and Blackpool Teaching Hospitals NHS Foundation Trust. The aim is to transform pathology services and patient pathways by ensuring a coordinated approach for local services that drives the adoption of new technology, seeks best value, service quality and investment to improve patient outcomes. Pathology is essential to the delivery of all patient pathways and will be continued to be delivered on all 4 hospital sites. Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty-five-minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac, Haematology and Cystic fibrosis patients. As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents - it's not just a good place to work; it's a great place to live. Job responsibilities To ensure the department is operating in accordance with national guidance and maintain UKAS accreditation ISO 15189 standards & regulatory requirements. To be responsible for the technical leadership for service developments which clinical teams and Consultant Microbiologists or Clinical Scientists may wish to introduce. To monitor and maintain the high professional standards of the Microbiology service and initiate remedial action where necessary. To plan, oversee, perform, and technically validate all Microbiological investigations to a high level of competence. To oversee the technical validation of test results prior to reporting, ensuring the standard operating procedures as agreed by the Consultant Microbiologists are followed. To be responsible for the data management of results on the laboratory computer systems to ensure they are reported accurately and in a timely manner. To implement and monitor Internal and External Quality Assurance Schemes. To ensure the effective and timely commissioning of new equipment in Microbiology to ISO 15189 standards. To give technical support and guidance to all Microbiology staff, clinical staff and for research / clinical trials involving Microbiology. To implement Microbiology polices and maintain all documentation. To ensure stock levels are maintained to the required level within Microbiology. To ensure equipment within the department is fit for purpose, monitored, working at optimal performance and support collation of maintenance records. To implement new methodology into Microbiology in accordance best practice and accreditation and regulatory requirements. Personal To ensure the effective deployment of Biomedical Scientists in the department. To ensure comprehensive EWP rotas are prepared in a timely fashion. To develop close working relationships and communicate effectively with the Consultants and Clinical Scientists in the Microbiology Department. SUPERVISORY / MANAGEMENT DUTIES To be a member of the Pathology Management team and deputise for the Pathology Directorate Manager as required. To represent the Microbiology Department at the Pathology Directorate meetings To be named Quality Lead for the department. To be named Health and Safety lead for the department. To work with the Pathology Directorate Manager and other local heads of service to develop strategic plans and policy for Microbiology/Pathology, including technical leadership for any collaborative working across the network. To contribute to the planning of decisions regarding laboratory repertoire and equipment procurement. To provide statistical information within Microbiology and produce written reports. To contribute to the recruitment, appointment, and retention of staff in line with Trust polices and guidelines. To take the lead in control of staff deployment and maintain discipline in Microbiology according to Trust Policy. To ensure compliance with statutory regulations, Health and Safety, fire etc. in the section. To conduct annual appraisal for the Team leaders and ensure all staff have an appraisal once a year and ensure developmental needs are actioned. To undertake responsibility for counselling, grievance, and welfare matters. To contribute to the analysis and workforce planning needs of the Microbiology establishment and skill mix as appropriate to the safe provision of service. To organise staff in covering the 24-hour working patterns of Microbiology. To oversee the monitoring and recording of attendance, holidays, special leave, and sickness absence. Monitor cost effectiveness with the Microbiology budget and contributing to Waste Reduction Schemes To lead on business case development for staff, equipment purchases or new service or strategic developments. TEACHING / DEVELOPMENT / COMMUNICATION To co-ordinate induction, training and development of all staff in Microbiology. To ensure personal compliance with regards to mandatory, professional and personal development according to service needs. To ensure personal compliance with professional codes of conduct and personal development according to service needs. To facilitate two-way communication between higher management and staff. To promote the service and enhance the reputation of the department. To develop appropriate links with colleagues in the Pathology Clinical Network and Public Health Agencies and other stakeholders. To maintain up-to-date knowledge of methodology and technology in all aspects of Microbiology. To ensure all staff are competent to perform microbiological techniques and relevant tasks and maintain up to date records of the staff competencies. To provide mentorship to technical staff within Microbiology and to encourage continual professional and personal development. To provide support and supervision for staff engaged on work related study including portfolios and apprenticeships. CLINICAL GOVERNANCE To be the Departmental Quality Lead To ensure that incidents and complaints are investigated in a timely manner and appropriate actions implemented. To ensure that Quality Management Systems are maintained as scheduled. To work within regulatory and accreditation requirements, Trust policies and protocols. To ensure confidentiality is maintained in accordance with the Data Protection Act. FINANCE To be responsible for the Microbiology budget, producing a balanced budget and achieving financial control and improvement targets Person Specification Education and Qualification HCPC Registered Biomedical Scientist in Microbiology Fellowship of IMBS, MSc Microbiology or equivalent experience Management Qualification Experience and Knowledge Significant experience as a senior BMS within a Microbiology department Substantial leadership experience Knowledge of COSHH, health and safety legislation pertaining to Clinical Microbiology laboratories . click apply for full job details

Senior Consultant - Job Description The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem-solving abilities, maintaining an innovative and solution-orientated approach. Proactive and high-energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross-functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practiced each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.

Contracts Interim Projects Sales Manager Consultant London, United Kingdom Posted on 03/17/2025 Salary & Package Market rates + excellent bonus + commission Date Opened 03/17/2025 Job Type Permanent Skills Required Sales, Recruitment, Business, Marketing Education/Qualifications Graduate Degree 2.1+ Category Recruitment Right to Work in Country Unrestricted UK Right to Work City London State/Province City of London Country United Kingdom About Us Advisory, Executive Search, Senior Appointments, Interim Management Consultants Job Description Founded in 2015, BluZinc are looking for a brilliant remote based Recruitment Manager or Director to manage hands on the candidate/talent acquisition and 2-3 recruitment consultants. Attached to London, for our boutique talent acquisition and selection consultancy, which is growing based on exceptional performance results; in response to client and candidate demand and high activity from our CEO. Most of our client clients have awesome digital marketing, eCommerce, operations and technology teams, remote based, with head offices near Austin, Los Angeles, San Francisco, New York, Miami, Isle of Many, Durban, London and other cities. Client contacts are always the owners/c-level of small (under $100MM ARR in the USA), rapidly expanding, successful B2C consumer companies in health, wellness, fitness, supplements, functional beverages, herbs, nutrition, nutraceuticals, organic skincare, fashion, and B2B eLearning (teaching marketing or business growth), Marketing Agencies and a some medium (over $100MM) to large size clients, all with a strong focus on Direct to Consumer business and sales/service models, mostly in the USA with more clients planned in London. To be considered an ideal applicant, we need your experience, abilities, knowledge, goals, interests and aspirations to include most of: An understanding of Digital Marketing, Socila Paid Media, Communications, Online Shops, eCommerce, Operations and comfortable with modern digital HR / recruitment marketing technology for sourcing and managing business Always learning or open to coaching If you are an experienced new business with company contacts in Marketing, eCommerce, or Operations in funded start-upsor small and medium size growing companies you can manage your own clients and be paid full commission and bonuses as per a Recruitment Consultant with extra financial rewards for us bringing clients Minimum 3 years in at least one company, and no upper limit (this might suit someone from an executive recruitment search and selection firm or someone who was formerly a recruitment consultant but only wants to resource candidates without any client management) Headhunting, publishing adverts, emails, calls, interviews, managing the candidate relationships, ATS process, lead generation, marketing etc while being coached over several months (eg 6-12 months) on how to develop your own small client portfolio of high quality relationships that are enjoyable and lucrative or you may prefer to stay candidate focused and sales support rather than in a new business client facing role Contingency or retained Search and Selection services for Executive Recruitment, either confidential or client paid dual branded advertised selection, with base salaries are $80K-$400K+ Contractor Placements or Interim Executive Management (only if you have existingclient contact relationships as a 360 degree consultant) Home Based / Remote (USA positions will be self-employed / 1099 consultants/ freelance) with meet ups High levels of emotional intelligence, empathy, rapport building, intelligent, critical thinking, initiative, competitive winner, amazing planning, prioritising and organising skills An excellent networker, charismatic, proactive in client and/or candidate development, self confident, self motivated, aware of integrated advertising, sales and marketing, will enjoy providing blog/vlog content for your branding communication andfor all the right reasons,be memorable on calls, in meetings and at industry events Assessment and selection, accurate, objective judgment, to ensure conversion to long term client/candidate culture fit and sustainable teams in profitable companies Our busiest operational times are UK late morning and through the afternoon and some early evenings due to many USA clients, conducting Zoom interviews with potential candidates for our clients so if your prefer to start around 10am or 11am onward that might be a good fit and we rarely work beyond 6/7pm unless occasionally needed. If you focus on the UK or EMEA market the times will adjust appropriately and you manage your own time outside of core hours 2.1 or 1st Class Honours Degree or Higher Excellent communication skills in all mediums and formats, including Business level English fluency We are a creative team, focused on quality, for constructive, productive and enjoyable experiences with everyone we work with including you! Your career with us can be focused around resourcing candidates for a senior consultant or end to end on your own customer portfolio and/or team management or exec support while always contributing to fee earning with exceptional prospects and rewards including earn in stock incentives and potentially company ownership. We can informally, confidentially connect with the curious or for those more serious about a career change, lets progress more swiftly to offer and joining over the short or medium term future. For more insight to our brand, values, services, clients, jobs, talent and culture search online for: BluZinc and apply ASAP!

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. About Platform Cloud Join us at Platform Cloud, where we empower organizations to innovate swiftly and meet evolving business needs with a comprehensive suite of tools for application development and management. Our platform includes capabilities such as Low Code AppDev, Customization, Integration, Data Management, Security & Compliance, and Automation. With the addition of Agentforce, Platform is the ultimate toolkit for building AI-powered applications rapidly, transforming every line of business. Discover more about and Salesforce Your Focus As our Platform Specialist Sales team expands across the EMEA region, we're excited to welcome passionate individuals who are eager to drive Platform Data Security, Governance and ALM opportunities specifically within Public Sector organisations and NGOs . If you're enthusiastic about the potential of AI in enhancing the SF Platform and enriching user experiences in mission-critical government and non-profit environments, we want to hear from you! You'll also appreciate the critical importance of Data Security & Privacy, ensuring that sensitive information is protected in highly regulated environments while navigating complex procurement frameworks and compliance requirements unique to the public sector. Your Work In the role of Platform Account Executive for Public Sector & NGO across EMEA, you'll unlock the untapped potential of our Platform by collaborating with Account Owners (Core Account Executives) to deliver relevant insights to your accounts. You'll be responsible for achieving a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers in government agencies, public institutions, and non-governmental organizations throughout the EMEA region. Expertise: Become a go-to expert on our Platform portfolio and its value to customers. Territory Planning: Create and maintain a dynamic Territory Plan and contribute to Key Account Plans to set yourself up for success. Lead Generation: Generate new leads through proactive prospecting and assist your team in qualifying opportunities. Sales Success: Exceed annual sales quotas by guiding clients through the full sales cycle, addressing their unique challenges. Advocacy: Promote the power of the Platform, sharing customer success stories to illustrate its value. Team Collaboration: Enable and educate internal teams to identify and qualify Platform opportunities effectively. Partnerships: Collaborate with Salesforce Partners and Consultants to align on strategies and solutions. Deal Management: Strategize, negotiate, and close deals to drive mutual success. Role Requirements Achiever: Proven track record of meeting sales targets and navigating complex deal cycles in SaaS with tenacity and discipline in Enterprise Accounts. Platform Passion: Experience in selling similar solutions or a strong understanding of our subject matter across Data Security, Compliance, Governance, Dev Ops and Business Continuity Public Sector Expertise: Experience selling into Public Sector organizations and NGOs, with understanding of complex procurement frameworks, regulatory constraints, and long sales cycles typical in government and non-profit sectors EMEA Market Knowledge: Familiarity with the diverse regulatory, cultural, and procurement requirements across EMEA markets Strategist: Ability to develop and execute strategies while inspiring others along the way. Curious & Value-Oriented: Strong skills in uncovering customer needs, with a penchant for asking "why" to explore how the Platform can add value. Collaborative: Proven ability to work effectively with various stakeholders to achieve the best outcomes for both the customer and Salesforce. Stakeholder Alignment: Exceptional skills in managing complex stakeholder landscapes both internally and externally, including C-level engagement in public sector and NGO environments Trusted Partner: A commitment to guiding customers on their Salesforce journey with integrity and support. Multi-Tasker: Skillful in managing multiple priorities while driving both immediate sales and long-term strategic pursuits. Our Team Our Specialist Sales team thrives on a collaborative, value-driven selling approach. If you enjoy the excitement of closing deals while contributing to a supportive team environment, you'll find a great fit here. As you focus on the Platform, you'll become an expert on its benefits while playing a key role in our collective success! Why Join Salesforce Innovative Culture: Be part of a company that's reshaping the future with advanced AI models and cloud solutions Global Impact: Contribute to products that are transforming industries worldwide Career Growth: Access to professional development opportunities, mentorship programs, and a clear path for advancement Benefits & Perks: Check out ourwhich explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and moreUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Senior Consultant - Retail Lending (Square4) The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem solving abilities, maintaining an innovative and solution orientated approach. Proactive and high energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast growing company with a well defined mission and values that are actively practiced each day. Option to work remotely or in our London based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work life balance. Corporate away days, including team building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.

UK Wide, Work at Home, UK, GB, Sitel UK L Job Description: The Opportunity: We are seeking a dynamic and experienced Senior Analytics Consultant to support the next phase of growth and innovation for Foundever's English-speaking markets. The ideal candidate will be an analytical thinker, naturally inquisitive, with exceptional problem-solving skills. In this role, you will combine industry knowledge with your technical capabilities to deliver analytics & Insight programs for our clients. These will help achieve a range of outcomes including optimising business processes, enhancing customer experiences and growing sales / revenue. You'll work closely with internal stakeholders and client teams to design, pitch and deliver these programs of work across a wide range of sectors. As part of the wider Analytics and Insight community, you will leverage your expertise in data analysis with strong stakeholder management skills to deliver high impact analysis and gain the buy-in of the business, our operations and our clients. Key Responsibilities: Data Analysis General all round understanding of Insight & Analytics solutions and concepts Leading the delivery of analytics across multiple Insight & analytics programs / clients Strong understanding of statistical analysis and modelling techniques. Develop and deliver presentations to client teams, translating complex analysis into clear, actionable recommendations. Work with our BI & reporting team to design and fine tune insight dashboards, reports, and visualizations in Power BI. Provide peer review of project outputs to assure QA standards are met Lead a small team of data professionals (Analytics Consultants, Insight Analysts) Stakeholder Management Partner with clients to understand business objectives and translate them into analytical & insight solutions. Present the findings of your analysis to stakeholders at all levels up to C-suite. Act as a trusted advisor to both operations and our clients, helping them leverage data to achieve their goals. Work closely with internal teams (Operations, Solutions, Client Strategy & Advisory and Account Management) to deliver transformation projects. Collaborate closely with the Data Science & Engineering, Insight and Client Strategy & Advisory. Improvement Projects Develop insight into initiatives that lead to business process, technology or service improvements Support the development of business cases by quantifying the impact of the proposed initiatives, including cost-benefit analysis and ROI predictions. Track the implementation and success of solutions providing feedback and adjustment recommendations when required. Stay up-to-date with the latest analytical tools, techniques and trends to continuously improve the impact and efficiency of analysis. Sales & Solutions Develop business cases and calculate ROI to enable our team to pitch for and win new business or expand our services for existing clients. Working across the wider Data & analytics function to design, develop and deliver repeatable analytics products that are scalable across our EMEA region. Support our Insight & Analytics Director with the development of sales and analytics solutions, which will form part of a proposals to new prospects or the expansion of services for an existing account. Leadership & Strategy Project lead for insight and analytics services across multiple accounts You will be comfortable leading analysis and co-ordinating the work of others with minimal supervision. You can identify and act on opportunities to improve or standardise processes and procedures, enabling our team to achieve better client outcomes and improve working practices for colleagues Development and management of pipeline tracking and project governance Training, coaching and mentoring other in the analytics team to support their development and progression within Foundever Your Profile & Experience: 2+ years in an analytics role in a BPO setting is essential. 2+ years working in the retail sector is essential. 5+ years in a data analytics role within a contact centre is essential. Hands on expertise in programming languages such as SQL, Python or R ideally in a cloud computing environment (ideally MS Azure) Intermediate to expert knowledge of Power BI data visualisation Knowledge of Azure cloud infrastructure e.g. Databricks is preferred but not essential Experience with Alteryx designer is desirable but not essential Experience of working with unstructured data is desirable but not essential Strong communication skills, both written and verbal, with an ability to influence stakeholders. Excellent problem-solving skills and critical thinking ability. Ability to work independently and manage multiple projects in a fast-paced environment. Who are we? Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed. With 170,000 people working across the globe, Foundever securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry. The Package: Competitive salary of up to £75K, depending on experience 10% bonus based on company and personal performance 25 day annual leave + standard bank holidays Competitive pension scheme Remote working with limited You will also have the benefit of working for a very secure and stable organisation that provides excellent working conditions and training as well as an aggressive growth strategy for the UK & SA which will open up careers opportunities for the right individual. If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.