THE ALL WALES FORUM OF PARENTS AND CARERS OF PEOPLE WITH LEARNING DISABILITIES
Cardiff, South Glamorgan
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Mar 03, 2026
Full time
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Job Title : Facilities Engineer (Multi-Skilled) Location : This role will support our South region and with the successful candidate ideally being based in the Oxford or Bristol area. Salary: We are offering a salary of £35,000 - £40,000 depending on experience based on a 35 hours per week contract. Job Type: Full Time, Permanent - Monday to Friday. Typical hours are 9:00-16:30 with flexibility to adjust your day as required. You'll be provided with a company van, fuel card and tablet as part of the equipment required for the role. The role: DB Cargo is recruiting a Facilities Engineer (internally known as a Facilities Operative) to support the management of our property portfolio and ensure the delivery of high-quality facilities management services. In this role, you'll oversee day-to-day facilities operations across our regional sites, helping us provide a safe, efficient, and well-maintained workplace. Reporting to the Facilities Manager, you will be hands-on in the operation, maintenance, and compliance of our facilities. Your work will directly contribute to creating a best-in-class environment for colleagues, customers, and visitors. What will you be doing? Carrying out planned preventative (PPM) and reactive maintenance across building systems, including mechanical, electrical, and fabric. Supporting the delivery of Total Facilities Management across operational and tenanted properties. Working alongside external contractors and in-house teams to complete tasks to agreed standards and deadlines. Assisting with small-scale project delivery, including refurbishments and estate improvements. Monitoring and maintaining accurate maintenance records, ensuring compliance with statutory regulations and internal policies. Identifying and escalating maintenance risks, hazards, and repair needs to the Facilities Manager. Providing support for compliance inspections, audits, and reporting activities. Ensuring all work is carried out safely, in line with health and safety procedures and company policies. Participating in emergency response and out-of-hours support (where required). Contributing to a culture of continuous improvement and cost efficiency within the FM team. What are we looking for? Background in facilities, building services, or a similar engineering role. Trade qualification in plumbing, electrical, HVAC, or fabric. Solid understanding of building systems and facilities management practices. Confident using CAFM systems and following planned schedules. Strong focus on detail, with a safety-first approach. Clear communicator and effective team player. Full UK driving licence and willingness to travel within the region. IOSH or equivalent Health & Safety certification is advantageous, as is experience with KPIs, SLAs, and contractor management. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. These will include: 31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day) Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution Free on-site parking EV charging at selected sites Health Cash Plan Available Cycle to work Scheme Manager led recognition programme for employees who live our values Access to DB Learning world Annual pay reviews We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Assistant, Facilities Technician, Facilities Services Operative (FSO), Facilities Coordinator, Building Service Worker / Attendant, Maintenance Assistant / Worker, General Maintenance Technician, may also be considered for this role.
Mar 03, 2026
Full time
Job Title : Facilities Engineer (Multi-Skilled) Location : This role will support our South region and with the successful candidate ideally being based in the Oxford or Bristol area. Salary: We are offering a salary of £35,000 - £40,000 depending on experience based on a 35 hours per week contract. Job Type: Full Time, Permanent - Monday to Friday. Typical hours are 9:00-16:30 with flexibility to adjust your day as required. You'll be provided with a company van, fuel card and tablet as part of the equipment required for the role. The role: DB Cargo is recruiting a Facilities Engineer (internally known as a Facilities Operative) to support the management of our property portfolio and ensure the delivery of high-quality facilities management services. In this role, you'll oversee day-to-day facilities operations across our regional sites, helping us provide a safe, efficient, and well-maintained workplace. Reporting to the Facilities Manager, you will be hands-on in the operation, maintenance, and compliance of our facilities. Your work will directly contribute to creating a best-in-class environment for colleagues, customers, and visitors. What will you be doing? Carrying out planned preventative (PPM) and reactive maintenance across building systems, including mechanical, electrical, and fabric. Supporting the delivery of Total Facilities Management across operational and tenanted properties. Working alongside external contractors and in-house teams to complete tasks to agreed standards and deadlines. Assisting with small-scale project delivery, including refurbishments and estate improvements. Monitoring and maintaining accurate maintenance records, ensuring compliance with statutory regulations and internal policies. Identifying and escalating maintenance risks, hazards, and repair needs to the Facilities Manager. Providing support for compliance inspections, audits, and reporting activities. Ensuring all work is carried out safely, in line with health and safety procedures and company policies. Participating in emergency response and out-of-hours support (where required). Contributing to a culture of continuous improvement and cost efficiency within the FM team. What are we looking for? Background in facilities, building services, or a similar engineering role. Trade qualification in plumbing, electrical, HVAC, or fabric. Solid understanding of building systems and facilities management practices. Confident using CAFM systems and following planned schedules. Strong focus on detail, with a safety-first approach. Clear communicator and effective team player. Full UK driving licence and willingness to travel within the region. IOSH or equivalent Health & Safety certification is advantageous, as is experience with KPIs, SLAs, and contractor management. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. These will include: 31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day) Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution Free on-site parking EV charging at selected sites Health Cash Plan Available Cycle to work Scheme Manager led recognition programme for employees who live our values Access to DB Learning world Annual pay reviews We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Assistant, Facilities Technician, Facilities Services Operative (FSO), Facilities Coordinator, Building Service Worker / Attendant, Maintenance Assistant / Worker, General Maintenance Technician, may also be considered for this role.
Role : Business Support Co-ordinator Location : Stoke-on-Trent, ST1 Hours/Working Pattern : Perm, Full time 37.5 hours, Monday - Friday 9am - 5pm Make Every Day Extraordinary ! We are looking for a Business Support Co-ordinator to join our team, based at our office situated on Festival Park, Stoke-on- Trent. Who You Are Are you a detail-driven people-person who thrives in a fast-paced environment?Proven experience in care administrationA meticulous eye for detail, as the role will involve data entry and sourcing informationStrong commitment to compliance and safeguardingUnderstanding of working within regulated environments and familiarity with /Ofsted standards (or similar)Excellent organisational skills and the ability to prioritise in a busy, fast-paced environmentA proactive team player with strong communication skills and a genuine passion for supporting othersDrivers licence with access to a vehicleStrong communication skillsProficient in Microsoft packages including Word, Excel, Outlook and Teams. The ability to maintain confidentiality is a must as you will have access to sensitive information. What You'll Do Maintain and update service databases and recordsCollate weekly and monthly reportsBooking meetings and training roomsSupport our resourcing and recruitment team as necessary Support with note taking and report writing as required, to include interviews, disciplinary and formal meetingsCoordinate staff changes and send to HR and Payroll as requiredParticipate in the growth and development of the businessSupport with audit of timesheets, expenses, rota management and service budgetsMonitor and track all incidentsDevelop new forms for accurate recording, reporting and other protocols, Develop tracking systems across a number of functions to enable Operations to accurately observe/report. Prepare reports and presentations with statistical data, as assigned.Report on placement vacancies across services and reports on potential leaversCoordinate attendance, book venues and issue invitations, attendance and certificates for trainingAudit trade cards for Maintenance, Audit Maintenance Receipts/spends/statements, liaise with maintenance Admins. Coordinate maintenance payroll, expenses, leave, absence and work schedulesAttend external meetings and represent the service in a positive mannerAdditional and adhoc tasks as required Why Join Us? Competitive SalaryEligibility to apply for a Blue Light card enabling exclusive discounts at major retailersEmployer pension schemeFree on-site parking£1,000 Refer a Friend bonus available24/7 support: Helpline and hardship grants via the CareTech Foundation Your Next Step Apply today and start your rewarding journey with Inspire. Safeguarding Statement CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide satisfactory references plus all roles involving vulnerable groups.
Mar 03, 2026
Full time
Role : Business Support Co-ordinator Location : Stoke-on-Trent, ST1 Hours/Working Pattern : Perm, Full time 37.5 hours, Monday - Friday 9am - 5pm Make Every Day Extraordinary ! We are looking for a Business Support Co-ordinator to join our team, based at our office situated on Festival Park, Stoke-on- Trent. Who You Are Are you a detail-driven people-person who thrives in a fast-paced environment?Proven experience in care administrationA meticulous eye for detail, as the role will involve data entry and sourcing informationStrong commitment to compliance and safeguardingUnderstanding of working within regulated environments and familiarity with /Ofsted standards (or similar)Excellent organisational skills and the ability to prioritise in a busy, fast-paced environmentA proactive team player with strong communication skills and a genuine passion for supporting othersDrivers licence with access to a vehicleStrong communication skillsProficient in Microsoft packages including Word, Excel, Outlook and Teams. The ability to maintain confidentiality is a must as you will have access to sensitive information. What You'll Do Maintain and update service databases and recordsCollate weekly and monthly reportsBooking meetings and training roomsSupport our resourcing and recruitment team as necessary Support with note taking and report writing as required, to include interviews, disciplinary and formal meetingsCoordinate staff changes and send to HR and Payroll as requiredParticipate in the growth and development of the businessSupport with audit of timesheets, expenses, rota management and service budgetsMonitor and track all incidentsDevelop new forms for accurate recording, reporting and other protocols, Develop tracking systems across a number of functions to enable Operations to accurately observe/report. Prepare reports and presentations with statistical data, as assigned.Report on placement vacancies across services and reports on potential leaversCoordinate attendance, book venues and issue invitations, attendance and certificates for trainingAudit trade cards for Maintenance, Audit Maintenance Receipts/spends/statements, liaise with maintenance Admins. Coordinate maintenance payroll, expenses, leave, absence and work schedulesAttend external meetings and represent the service in a positive mannerAdditional and adhoc tasks as required Why Join Us? Competitive SalaryEligibility to apply for a Blue Light card enabling exclusive discounts at major retailersEmployer pension schemeFree on-site parking£1,000 Refer a Friend bonus available24/7 support: Helpline and hardship grants via the CareTech Foundation Your Next Step Apply today and start your rewarding journey with Inspire. Safeguarding Statement CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide satisfactory references plus all roles involving vulnerable groups.
Job Title: Audit and Accounts Associate Location: Beaconsfield Experience level: Trainee Position Type: Permanent Salary: Competitive + Benefits Apply now for our September 2026 intake We currently have an exciting opportunity for exceptional, forward-thinking and proactive individuals to join our Graduate Training Programme to train for the ACA qualification based at our offices in Beaconsfield. This diverse role includes a range of financial management, advisory functions and audit work, giving our trainees a range of opportunity to see and work with different sectors throughout their training. You will be enrolled in an ACA training programme, where you will receive full support from your team and study support across a range of disciplines and gain hands on experience working with clients across a range of industry sectors, making this an ideal opportunity to begin your career in accountancy. In addition to your formal ICAEW training and external formal training programme, we also provide all trainees with regular in house informal training and a full support network including a mentor/line manager. Working at Rouse Our people are our most important asset, which is why we aim to recruit, develop and retain the best by offering challenging and rewarding opportunities combined with best in class training and development programmes. Being members of Praxity AISBL, the world's largest alliance of independent accounting and auditing firms, means we can support UK businesses with global ambitions at every stage as well as those wanting to do business in the UK. Graduates could work with Praxity and our international network including the opportunity for secondment on qualification. In 2025, we joined forces with Finerva, an innovative London based scale up specialist accounting and advisory firm. This strategic merger has expanded our capabilities and added new opportunities for both our people and our clients with ambitious growth plans. We are located in Beaconsfield in Buckinghamshire, with a 2 minute walk to the Beaconsfield Station (Chiltern Line) and 5 minutes from the M40. Our clients We are an extremely diverse practice, dealing with SMEs to large multinational groups. Our team offers a full suite of services for ambitious businesses, individuals and entrepreneurs across London and the South East. For added confidence and reassurance, we also offer a range of audit and assurance services through Rouse Audit. What you'll be doing Assisting with the preparation of statutory accounts for a diverse portfolio of clients Supporting audit planning, fieldwork, and testing under the guidance of senior team members Preparing working papers and ensuring compliance with relevant standards and regulations Participating in client meetings and building strong professional relationships Developing your technical knowledge through hands on work and study Contributing to a positive, team orientated culture What we're looking for A recent or upcoming graduate (2:1 or above preferred) in any discipline Maths and English GCSE Grade A - B Strong analytical, numerical and organisational skills Excellent communication and a proactive approach to problem solving High attention to detail and willingness to learn A genuine interest in pursuing a career in audit and accounts What we offer Full study support towards ACA qualification Structured training and ongoing professional development A friendly, supportive team that invests in your growth Exposure to a broad mix of industries and clients Clear progression pathways Competitive salary and benefits Our recruitment process We aim to make our recruitment process clear, fair and efficient: CV Submission: Submit your CV and brief cover letter to Applications are open now and will be reviewed in January and February 2026. If shortlisted for interview: You will be contacted to arrange an interview and right to work check, this involves a 5 minute teams call with our Recruitment and HR Coordinator, in order to check your eligibility to work in the UK. Initial Interview (via a Teams call): You will have a 30 minute Teams call with two members of our team. This is an opportunity for us to get to know you and for you to ask questions about the role. Graduate Assessment Day (9am to 3pm, Wednesday 18 March 2026 at our Beaconsfield Office): Successful candidates from the initial interview will be invited to our in person assessment day, which includes: A numerical and logical thinking test A short presentation A group exercise Final Decision: We aim to make a decision within a few days after the assessment day.
Mar 03, 2026
Full time
Job Title: Audit and Accounts Associate Location: Beaconsfield Experience level: Trainee Position Type: Permanent Salary: Competitive + Benefits Apply now for our September 2026 intake We currently have an exciting opportunity for exceptional, forward-thinking and proactive individuals to join our Graduate Training Programme to train for the ACA qualification based at our offices in Beaconsfield. This diverse role includes a range of financial management, advisory functions and audit work, giving our trainees a range of opportunity to see and work with different sectors throughout their training. You will be enrolled in an ACA training programme, where you will receive full support from your team and study support across a range of disciplines and gain hands on experience working with clients across a range of industry sectors, making this an ideal opportunity to begin your career in accountancy. In addition to your formal ICAEW training and external formal training programme, we also provide all trainees with regular in house informal training and a full support network including a mentor/line manager. Working at Rouse Our people are our most important asset, which is why we aim to recruit, develop and retain the best by offering challenging and rewarding opportunities combined with best in class training and development programmes. Being members of Praxity AISBL, the world's largest alliance of independent accounting and auditing firms, means we can support UK businesses with global ambitions at every stage as well as those wanting to do business in the UK. Graduates could work with Praxity and our international network including the opportunity for secondment on qualification. In 2025, we joined forces with Finerva, an innovative London based scale up specialist accounting and advisory firm. This strategic merger has expanded our capabilities and added new opportunities for both our people and our clients with ambitious growth plans. We are located in Beaconsfield in Buckinghamshire, with a 2 minute walk to the Beaconsfield Station (Chiltern Line) and 5 minutes from the M40. Our clients We are an extremely diverse practice, dealing with SMEs to large multinational groups. Our team offers a full suite of services for ambitious businesses, individuals and entrepreneurs across London and the South East. For added confidence and reassurance, we also offer a range of audit and assurance services through Rouse Audit. What you'll be doing Assisting with the preparation of statutory accounts for a diverse portfolio of clients Supporting audit planning, fieldwork, and testing under the guidance of senior team members Preparing working papers and ensuring compliance with relevant standards and regulations Participating in client meetings and building strong professional relationships Developing your technical knowledge through hands on work and study Contributing to a positive, team orientated culture What we're looking for A recent or upcoming graduate (2:1 or above preferred) in any discipline Maths and English GCSE Grade A - B Strong analytical, numerical and organisational skills Excellent communication and a proactive approach to problem solving High attention to detail and willingness to learn A genuine interest in pursuing a career in audit and accounts What we offer Full study support towards ACA qualification Structured training and ongoing professional development A friendly, supportive team that invests in your growth Exposure to a broad mix of industries and clients Clear progression pathways Competitive salary and benefits Our recruitment process We aim to make our recruitment process clear, fair and efficient: CV Submission: Submit your CV and brief cover letter to Applications are open now and will be reviewed in January and February 2026. If shortlisted for interview: You will be contacted to arrange an interview and right to work check, this involves a 5 minute teams call with our Recruitment and HR Coordinator, in order to check your eligibility to work in the UK. Initial Interview (via a Teams call): You will have a 30 minute Teams call with two members of our team. This is an opportunity for us to get to know you and for you to ask questions about the role. Graduate Assessment Day (9am to 3pm, Wednesday 18 March 2026 at our Beaconsfield Office): Successful candidates from the initial interview will be invited to our in person assessment day, which includes: A numerical and logical thinking test A short presentation A group exercise Final Decision: We aim to make a decision within a few days after the assessment day.
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40-45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40-45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Senior Health & Safety Consultant Location: London (Hybrid Working) Discipline: Health & Safety Aldwych Consulting are working on behalf of a leading, independent construction consultancy to recruit a Senior Health & Safety Consultant for their growing London team. This is an exciting opportunity to join a well-established team of Health & Safety professionals delivering expert advice and guidance to a wide range of clients across both public and private sectors - from SMEs to large blue-chip organisations. The Role As a Senior Health & Safety Consultant, you will: Act as Principal Designer or Principal Designer Advisor on small to large-scale projects. Conduct health & safety audits , covering general compliance and specific risk areas. Advise clients on project team capability , management arrangements, and procedures. Provide health & safety advice, guidance, and training across diverse projects. Support the preparation of PQQs and tender documentation . Qualifications CertIOSH, working towards (or willing to achieve) Chartered Membership of IOSH (CMIOSH) . Level 6 Health & Safety qualification (or Level 3 if already chartered in a design discipline). Proven experience providing client-side H&S services within the construction or property industry. Experience Strong understanding of the CDM Regulations , with experience as a CDM Coordinator or similar. Broad sector exposure with experience of large or complex projects . Excellent I T and communication skills. Behaviours A client-focused collaborator who is positive, proactive, and supportive. A strong team player, dedicated to delivering service excellence and achieving commercial success. The Offer Competitive salary and benefits package. Hybrid working and flexible arrangements to support work-life balance. Private healthcare, wellness programmes, and professional development support. Opportunity to work on diverse, high-profile projects across multiple sectors. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 03, 2026
Full time
Senior Health & Safety Consultant Location: London (Hybrid Working) Discipline: Health & Safety Aldwych Consulting are working on behalf of a leading, independent construction consultancy to recruit a Senior Health & Safety Consultant for their growing London team. This is an exciting opportunity to join a well-established team of Health & Safety professionals delivering expert advice and guidance to a wide range of clients across both public and private sectors - from SMEs to large blue-chip organisations. The Role As a Senior Health & Safety Consultant, you will: Act as Principal Designer or Principal Designer Advisor on small to large-scale projects. Conduct health & safety audits , covering general compliance and specific risk areas. Advise clients on project team capability , management arrangements, and procedures. Provide health & safety advice, guidance, and training across diverse projects. Support the preparation of PQQs and tender documentation . Qualifications CertIOSH, working towards (or willing to achieve) Chartered Membership of IOSH (CMIOSH) . Level 6 Health & Safety qualification (or Level 3 if already chartered in a design discipline). Proven experience providing client-side H&S services within the construction or property industry. Experience Strong understanding of the CDM Regulations , with experience as a CDM Coordinator or similar. Broad sector exposure with experience of large or complex projects . Excellent I T and communication skills. Behaviours A client-focused collaborator who is positive, proactive, and supportive. A strong team player, dedicated to delivering service excellence and achieving commercial success. The Offer Competitive salary and benefits package. Hybrid working and flexible arrangements to support work-life balance. Private healthcare, wellness programmes, and professional development support. Opportunity to work on diverse, high-profile projects across multiple sectors. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures. Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17 Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships. Maintain an accurate and auditable record of all complaints, decisions, and resolutions. Quality and Compliance Oversight Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies. Conduct audits and case reviews to identify trends, risks, and opportunities for improvement. Support the design and implementation of quality-improvement plans, policies, and tools. Provide regular reporting to senior leadership, highlighting trends and risks across services. Continuous Improvement and Learning Translate insights from complaints and audits into practical service improvements. Collaborate with Advice Managers and Coordinators to integrate learning into casework and training. Support staff training and development on complaint handling, communication, and quality assurance. Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients. Regulatory and Partnership Liaison Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development. Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards. Support preparation for audits, funder reviews, and regulatory inspections. Keep colleagues informed of relevant regulatory changes and implications for practice. General Responsibilities Adhere to Toynbee Hall s policies and procedures, including safeguarding and data protection. Promote equality, inclusion, and accessibility across all aspects of the service. Demonstrate financial efficiency and value for money. Undertake other duties as directed by the Head of Quality and Compliance or senior management. Person Specification Essential Criteria Experience and Knowledge Hold a valid Money and. Pension Service accredited qualification in debt advice A minimum of two years full time (2,220 hours) or equivalent part-time experience of delivering debt advice Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation Significant experience managing complaints and quality processes within a regulated advice Proven experience in complaint resolution, creditor negotiation, and stakeholder management. Ability to analyse complex cases and identify systemic issues or risks. Experience developing and implementing service improvement plans. Skills and Competencies Excellent communication and influencing skills at all levels. Strong analytical, reporting, and decision-making ability. Ability to manage competing priorities and meet tight deadlines. Confidence handling sensitive and confidential information with integrity. High level of IT literacy, including CRM or case management systems. A proven commitment to continuous professional development of self and wider teams. Personal Attributes Ability to work independently and proactively without supervision. High level of professionalism and integrity. Committed to fairness, impartiality, transparency, and accountability. Calm, and solutions-focused under pressure, adopting a find a solution, no blame attitude. Collaborative and empathetic approach when dealing with clients and colleagues. Strong alignment with Toynbee Hall s values and mission Desirable Criteria Previous management or supervisory experience in a debt advice or compliance setting. Experience designing or delivering training on quality, complaints, or compliance. Knowledge of data-protection legislation and its implications for complaint management. Ability to build and maintain positive relationships with all staff members. Excellent written and verbal communication skills. Competence in handling sensitive information with discretion and maintaining confidentiality. Keeping up to date with technology and take individual responsibility for learning new technologies. Please download the full Job Description for more details. Our Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Additional Perks & Support Enhanced Sick Pay for peace of mind during illness Enhanced Maternity & Paternity Leave to support growing families Employee Eyecare Vouchers to support your vision health Employee Assistance Programme for free, confidential advice and support Mental Health First Aid to ensure workplace well-being Tenancy Deposit Scheme to help secure your home Interest-Free Season Ticket Loan for cost-effective commuting Cycle to Work Scheme to promote a healthier, greener way to travel Charity Mentoring Network to support professional development and networking Westfield Health Cash Plan Perk Box
Mar 02, 2026
Full time
About Toynbee Hall Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. Job purpose To act as the organisation s lead professional for complaint handling and quality improvement across all Advice Services. To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement. To support the Head of Quality and Compliance in ensuring Toynbee Hall s advice services remain fully compliant with FCA, MaPS, and internal quality standards. Key Responsibilities Complaints and Challenge Management Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges. Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures. Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17 Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships. Maintain an accurate and auditable record of all complaints, decisions, and resolutions. Quality and Compliance Oversight Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies. Conduct audits and case reviews to identify trends, risks, and opportunities for improvement. Support the design and implementation of quality-improvement plans, policies, and tools. Provide regular reporting to senior leadership, highlighting trends and risks across services. Continuous Improvement and Learning Translate insights from complaints and audits into practical service improvements. Collaborate with Advice Managers and Coordinators to integrate learning into casework and training. Support staff training and development on complaint handling, communication, and quality assurance. Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients. Regulatory and Partnership Liaison Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development. Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards. Support preparation for audits, funder reviews, and regulatory inspections. Keep colleagues informed of relevant regulatory changes and implications for practice. General Responsibilities Adhere to Toynbee Hall s policies and procedures, including safeguarding and data protection. Promote equality, inclusion, and accessibility across all aspects of the service. Demonstrate financial efficiency and value for money. Undertake other duties as directed by the Head of Quality and Compliance or senior management. Person Specification Essential Criteria Experience and Knowledge Hold a valid Money and. Pension Service accredited qualification in debt advice A minimum of two years full time (2,220 hours) or equivalent part-time experience of delivering debt advice Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation Significant experience managing complaints and quality processes within a regulated advice Proven experience in complaint resolution, creditor negotiation, and stakeholder management. Ability to analyse complex cases and identify systemic issues or risks. Experience developing and implementing service improvement plans. Skills and Competencies Excellent communication and influencing skills at all levels. Strong analytical, reporting, and decision-making ability. Ability to manage competing priorities and meet tight deadlines. Confidence handling sensitive and confidential information with integrity. High level of IT literacy, including CRM or case management systems. A proven commitment to continuous professional development of self and wider teams. Personal Attributes Ability to work independently and proactively without supervision. High level of professionalism and integrity. Committed to fairness, impartiality, transparency, and accountability. Calm, and solutions-focused under pressure, adopting a find a solution, no blame attitude. Collaborative and empathetic approach when dealing with clients and colleagues. Strong alignment with Toynbee Hall s values and mission Desirable Criteria Previous management or supervisory experience in a debt advice or compliance setting. Experience designing or delivering training on quality, complaints, or compliance. Knowledge of data-protection legislation and its implications for complaint management. Ability to build and maintain positive relationships with all staff members. Excellent written and verbal communication skills. Competence in handling sensitive information with discretion and maintaining confidentiality. Keeping up to date with technology and take individual responsibility for learning new technologies. Please download the full Job Description for more details. Our Benefits Package Annual Leave 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown. Pension Standard Life Pension Scheme Employer contribution: 4%, Employee contribution: 5% Additional Perks & Support Enhanced Sick Pay for peace of mind during illness Enhanced Maternity & Paternity Leave to support growing families Employee Eyecare Vouchers to support your vision health Employee Assistance Programme for free, confidential advice and support Mental Health First Aid to ensure workplace well-being Tenancy Deposit Scheme to help secure your home Interest-Free Season Ticket Loan for cost-effective commuting Cycle to Work Scheme to promote a healthier, greener way to travel Charity Mentoring Network to support professional development and networking Westfield Health Cash Plan Perk Box
Job Title Specification Technologist (Technical Administrator, Food Specification Writer, Technical Coordinator) Location Sittingbourne (ME10) Salary: £28,000 £32,000 per annum (Depending on Experience) Shift: Monday to Friday (35 hours per week) Job Role Specification Technologist The Specification Technologist will join a well-established FMCG food manufacturer, supporting the Technical Department in delivering accurate and legally compliant product specifications across manufactured and imported ranges. As a Specification Technologist , you will create, review and maintain finished product specifications, manage customer technical documentation, approve artwork, and ensure all labelling meets current food safety legislation. This Specification Technologist role offers strong internal training, exposure to retailer specification systems, involvement in audits and NPD projects, and genuine progression within a stable and growing food business. If you are a detail-focused Specification Technologist looking to develop your career in food compliance and technical systems, this is an excellent opportunity. Sector Food Manufacturing (FMCG) Non-Negotiable Requirements of Specification Technologist Must have previous experience within a food manufacturing technical or specification role. Must have experience writing or managing product specifications. Must hold a relevant qualification in Food Science, Food Technology, or a related discipline (Level 3 minimum). Must have the Right to Work in the UK. Essential Requirements of Specification Technologist Strong understanding of food labelling legislation and food safety standards. Excellent written and verbal communication skills. High attention to detail with strong organisational ability. Experience managing multiple deadlines and working to critical paths. Confident IT skills and experience maintaining technical databases and documentation. Desirable Requirements of Specification Technologist Experience using retailer specification systems. Knowledge of supplier approval processes and risk assessments. Exposure to audits (internal, customer, GMP, traceability). Experience supporting NPD projects. The Specification Technologist will benefit from: Joining a stable and respected FMCG manufacturer. Ongoing training and development Involvement in audits, compliance systems, and customer-facing technical activities. 25 days annual leave plus Bank Holidays. Discretionary bonus Pension scheme, EAP, Cycle to Work scheme, and employee discounts. Free on-site parking. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Adem Halil at Pioneer Selection (phone number removed)
Mar 02, 2026
Full time
Job Title Specification Technologist (Technical Administrator, Food Specification Writer, Technical Coordinator) Location Sittingbourne (ME10) Salary: £28,000 £32,000 per annum (Depending on Experience) Shift: Monday to Friday (35 hours per week) Job Role Specification Technologist The Specification Technologist will join a well-established FMCG food manufacturer, supporting the Technical Department in delivering accurate and legally compliant product specifications across manufactured and imported ranges. As a Specification Technologist , you will create, review and maintain finished product specifications, manage customer technical documentation, approve artwork, and ensure all labelling meets current food safety legislation. This Specification Technologist role offers strong internal training, exposure to retailer specification systems, involvement in audits and NPD projects, and genuine progression within a stable and growing food business. If you are a detail-focused Specification Technologist looking to develop your career in food compliance and technical systems, this is an excellent opportunity. Sector Food Manufacturing (FMCG) Non-Negotiable Requirements of Specification Technologist Must have previous experience within a food manufacturing technical or specification role. Must have experience writing or managing product specifications. Must hold a relevant qualification in Food Science, Food Technology, or a related discipline (Level 3 minimum). Must have the Right to Work in the UK. Essential Requirements of Specification Technologist Strong understanding of food labelling legislation and food safety standards. Excellent written and verbal communication skills. High attention to detail with strong organisational ability. Experience managing multiple deadlines and working to critical paths. Confident IT skills and experience maintaining technical databases and documentation. Desirable Requirements of Specification Technologist Experience using retailer specification systems. Knowledge of supplier approval processes and risk assessments. Exposure to audits (internal, customer, GMP, traceability). Experience supporting NPD projects. The Specification Technologist will benefit from: Joining a stable and respected FMCG manufacturer. Ongoing training and development Involvement in audits, compliance systems, and customer-facing technical activities. 25 days annual leave plus Bank Holidays. Discretionary bonus Pension scheme, EAP, Cycle to Work scheme, and employee discounts. Free on-site parking. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Adem Halil at Pioneer Selection (phone number removed)
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Mar 02, 2026
Full time
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Mar 02, 2026
Full time
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description Responsible for the coordination, planning support, execution and quality control of piping maintenance, fabrication, and repair activities of the refinery equipment. Ensures compliance with site, industry and statutory standards and ensures sustained competence of the piping and fabrication team. Supports the Business Teams in delivering safe, efficient, and high-quality maintenance solutions Core Responsibilities Health, Safety, Environment & Quality (HSEQ): Promote and maintain a positive HSEQ culture, ensuring compliance with Refinery Golden Safety Rules, industry codes (e.g. BS EN, ASME, API), and statutory regulations (e.g. COMAH, PUWER,PSSR LOLER). Participate in risk assessments, audits, and incident investigations. Maintenance Oversight: Supervise and coordinate the fabrication, maintenance and repair of site piping systems, ensuring operational efficiency and compliance with safety standards, quality and maintenance workflow requirements. Team Leadership: Lead and mentor a team of pipe fitters, welders, platers, and quality inspectors, fostering a culture of safety, quality, efficiency and continuous improvement. Troubleshooting: Diagnose piping issues, propose and implement effective solutions to minimise downtime and maintain production schedules within regulatory compliance. Preventive Maintenance: Develop, optimise and oversee preventive maintenance programs to extend equipment lifespan and reduce unexpected failures. Resource Management: Manage inventory of piping and welding parts, tools and safety equipment, coordinating with the purchasing department to maintain necessary stock levels. Contractor & Vendor Supervision Oversee third-party contractors and OEM representatives, ensuring quality execution and adherence to refinery standards. Technical Support Provide expertise in piping and welding activities, including procedural reviews, technical assessments, plant modifications, and engineering support. Project Coordination: Collaborate with engineering, project delivery and operations teams on piping and fabrication aspects of new projects and equipment installations. Documentation: Maintain accurate records of maintenance activities, equipment status, quality packs and safety inspections. Training: Identify training needs and facilitate skill development programs for team members to enhance performance and adaptability, ensuring code compliance for work activities. Workflow Management: Provide planning and scheduling support and timely preparation and compliance with work permits, coordinate with stores and procurement for the availability of spare parts and align scheduled tasks with workforce readiness and resource availability. Turnaround and Inspection (T&I) Support: Contribute to the preparation and execution of T&I activities, including defining work scopes, overseeing piping work during events, and ensuring efficient scheduling, resourcing quality control and all technical records are updated post-T&I with lessons learned Education Requirements/Key Skills Recognised Technical Apprenticeship HNC or equivalent qualification in Piping, welding, fabrication Engineering or a related field National Vocational Qualification (NVQ) in a relevant discipline IOSH certification (Desirable). Experience in piping, welding, and fabrication maintenance / repair within the refining or manufacturing industry. Proven leadership experience in supervising piping and welding teams. Hands-on experience with Computerized Maintenance Management Systems (CMMS) such as Maximo or SAP. Strong IT literacy, including experience with Computerized Maintenance Management Systems (CMMS) such as SAP. Demonstrated ability to manage multiple tasks and projects effectively. In-depth knowledge of UK and EU safety, health, and environmental regulations (e.g., PSSR, LOLER, COMAH, PUWER). Working knowledge of industry standards (BS EN, ASME, API) for piping and welding. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Mar 01, 2026
Full time
List Recruitment is supporting Phillips 66 with the recruitment of a number of roles in the North Lincolnshire and Jarrow areas. Phillips 66 & You Together we can fuel the future Phillips 66 has been operating in the UK for over 65 years and we are as excited about our future as we are proud of our past. We are committed to improving lives, and that is our promise to our employees and communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honour and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Our employees are the heart of our success, and there is a reason why we continue to attract great talent and it s not just the excellent benefits package, or the opportunities for personal growth, it s also the caring and committed culture of the organisation that makes everyone feel like they can bring their authentic self to work and be truly part of our team. Job Description Responsible for the coordination, planning support, execution and quality control of piping maintenance, fabrication, and repair activities of the refinery equipment. Ensures compliance with site, industry and statutory standards and ensures sustained competence of the piping and fabrication team. Supports the Business Teams in delivering safe, efficient, and high-quality maintenance solutions Core Responsibilities Health, Safety, Environment & Quality (HSEQ): Promote and maintain a positive HSEQ culture, ensuring compliance with Refinery Golden Safety Rules, industry codes (e.g. BS EN, ASME, API), and statutory regulations (e.g. COMAH, PUWER,PSSR LOLER). Participate in risk assessments, audits, and incident investigations. Maintenance Oversight: Supervise and coordinate the fabrication, maintenance and repair of site piping systems, ensuring operational efficiency and compliance with safety standards, quality and maintenance workflow requirements. Team Leadership: Lead and mentor a team of pipe fitters, welders, platers, and quality inspectors, fostering a culture of safety, quality, efficiency and continuous improvement. Troubleshooting: Diagnose piping issues, propose and implement effective solutions to minimise downtime and maintain production schedules within regulatory compliance. Preventive Maintenance: Develop, optimise and oversee preventive maintenance programs to extend equipment lifespan and reduce unexpected failures. Resource Management: Manage inventory of piping and welding parts, tools and safety equipment, coordinating with the purchasing department to maintain necessary stock levels. Contractor & Vendor Supervision Oversee third-party contractors and OEM representatives, ensuring quality execution and adherence to refinery standards. Technical Support Provide expertise in piping and welding activities, including procedural reviews, technical assessments, plant modifications, and engineering support. Project Coordination: Collaborate with engineering, project delivery and operations teams on piping and fabrication aspects of new projects and equipment installations. Documentation: Maintain accurate records of maintenance activities, equipment status, quality packs and safety inspections. Training: Identify training needs and facilitate skill development programs for team members to enhance performance and adaptability, ensuring code compliance for work activities. Workflow Management: Provide planning and scheduling support and timely preparation and compliance with work permits, coordinate with stores and procurement for the availability of spare parts and align scheduled tasks with workforce readiness and resource availability. Turnaround and Inspection (T&I) Support: Contribute to the preparation and execution of T&I activities, including defining work scopes, overseeing piping work during events, and ensuring efficient scheduling, resourcing quality control and all technical records are updated post-T&I with lessons learned Education Requirements/Key Skills Recognised Technical Apprenticeship HNC or equivalent qualification in Piping, welding, fabrication Engineering or a related field National Vocational Qualification (NVQ) in a relevant discipline IOSH certification (Desirable). Experience in piping, welding, and fabrication maintenance / repair within the refining or manufacturing industry. Proven leadership experience in supervising piping and welding teams. Hands-on experience with Computerized Maintenance Management Systems (CMMS) such as Maximo or SAP. Strong IT literacy, including experience with Computerized Maintenance Management Systems (CMMS) such as SAP. Demonstrated ability to manage multiple tasks and projects effectively. In-depth knowledge of UK and EU safety, health, and environmental regulations (e.g., PSSR, LOLER, COMAH, PUWER). Working knowledge of industry standards (BS EN, ASME, API) for piping and welding. Providing Energy. Improving Lives. The Humber Refinery is playing its part of the UK s decarbonisation efforts. As a part of the UK Government s net zero ambition, the Humber Refinery is on a journey to become the Refinery of the Future. With proposed plans for a number of projects including to implement a first-of-a-kind FCC carbon capture project, the Humber Refinery is part of Humber Zero, a world-scale concept to reduce UK industry carbon emissions, saving up to 8 million tonnes of CO2 by 2030 from the Immingham industrial area. On top of this, the Humber Refinery is the UK s only refiner producing Sustainable Aviation Fuel at scale. It is also the only European facility producing battery anode coke, which forms a critical component for lithium-ion batteries used in electrical vehicles and in consumer electronics. Our current production of battery anode coke is equivalent to placing 1.3 million EVs on the road every year, and we are developing multiple projects to expand this capability. We are on an exciting journey, are you ready to join us? Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. We have been recognized by the Human Rights Campaign, U.S. Department of Labor and the Military Times for our continued commitment to inclusive practices and policies in the hiring and retention of those in the LGBTQ+ community and military veterans. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Learn more about Phillips 66 and how we are working to meet the world's energy needs today and tomorrow, by visiting the phillips66 website. Phillips 66 is an Equal Opportunity Employer By applying for this role your details will be submitted to List Recruitment. List Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our Candidate Privacy Policy (available on our website) explains how we will use your information.
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Feb 28, 2026
Full time
Senior Assistant Customer Service Manager London • Posted 11 March 2025 Full time • Start ASAP Core role: This is a "hands on" role with staff reporting. The Senior ACSM has overall responsibility for assisting the CSM to manage the Centre/CSR(s) and ACSM and to meet the highest standard of customer service and renewals. The role is extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables Customer Services Help your CSM, ACSM and CSR(s) including Meeting Room Coordinator to meet the highest standard of customer service and understand the needs of Centre customers. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Work as one team with your CSM/ACSM/CSR(s) to deliver targets - including opening, closing and daily check standards. Ensuring the Centre building/facilities are of the expected high standards at all times. Support the client move in/move out procedures and turnaround of vacant offices/MRs with full completion of associated paperwork/administration & AML Compliance to schedule. Ensue preparation and maintenance of client files. Deal with and oversee the CSR(s) ability to handle customer/visitor enquiries professionally. Assist and ensure all secretarial/administrative/customer invoicing/chasing customer payments etc. are completed accurately. Get to know Centre customers and their businesses to promote business awareness and upselling opportunities. Ensure your Centre looks and is run professionally to meet the expectations of customers and their visitors by performing regular housekeeping checks. Liaise with suppliers to include instruction of maintenance works and ensuring costs are kept to a minimum. Handle all purchasing and Centre stock control, including Purchase Order's. Be trained in all AV equipment and handle all IT/Telephony (liaising with SilverLining) to successfully handle customer enquiries using the Orega portal where Applicable. Providing administrative support to the CSM and sales support to the Regional Sales Managers. Liaising with building management teams where applicable to ensure smooth relationships between all parties. CSR and ACSM Supervision Managing the daily and weekly tasks of the team ensuring all responsibilities are covered and high standards are met. Leading the morning and weekly team meeting. Dealing with telecoms enquiries to include moves & changes, faults and upkeep of data records. Assist in marketing by ensuring empty offices are set up to company show standards. Assisting in the process of the client move in by managing the inventories, issuing of keys & passes. Ensuring company standards are adhered to by conducting the Quality Standards Audit monthly. Oversee CSR(s) and ACSM on a day-to-day basis and manage the Centre/CSR(s) and ACSM in the absence of the CSM e.g. inform CSR(s) and ACSM the day's priority and delegate jobs as necessary. Conduct all 'Back to Work' interviews in conjunction with the CSM. Conduct and attend regular 1:1 review meetings with your CSR(s) and provide feedback to your CSM and HR manager. Ensure rota management to allow development time for your CSR(s). Ensure time for your own and your CSR(s) and ACSM personal development. Ensure Orega's Health & Safety policies/procedures are adhered to including Centre Fire Risk Assessment, PAT testing, Weekly Fire Testing etc. Providing training & support to junior staff and ACSM. Pursue personal development of skills and knowledge necessary for the effective performance of the role. Finance Manage all aspects of invoicing to include prebilling, billing, invoicing & account queries, direct debit collections and debt collection. Liaising with CSM for any credit note queries. Sales and Marketing Deliver centre tours in support of the CSM and ensure your CSR(s) and ACSM are trained to confidently handle tours on their own. Ensure CSR(s) and ACSM understand the main points of Orega Licence Agreements including T&C's and any usual special conditions/requests. Ensure Orega brand guidelines are adhered to in centre signage, email, standards and in producing any Orega branded documents. Health & Safety Ensure your team is reminded they have a legal responsibility and duty of care for the health and safety of themselves and others by adopting the safe working practices such that they do not put themselves, colleagues, clients or visitors at risk. Complete all relevant Edapp training courses. Essential Skills, Experience & Qualifications 2-3 years outstanding customer relationship skills. 1-2 years' experience of engaging in influencing client renewals and general finance is preferred. 1-2 years' experience in a commercial environment where you will have acquired good knowledge of service operations is a must. Willing to take on a team manager role. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills. Curious and people oriented with the ability to engage customers and ask questions with ease. Excellent influencing skills and positivity is required. Computer literate and will to learn and show others how to use IT/Telephony is essential. Good at planning and organising. Competencies & Personal Attributes Outgoing, enthusiastic, honest and confident individual who possess the following attributes. PC Literate with advanced knowledge of Microsoft packages. Excellent team player, with the ability to manage and supervise junior staff. Confidence to interact with a range of clients up to Board level. The ability to multi-task. A proactive approach to the working environment. Ability to operate sensitively in multicultural environments and build effective working relations. Self motivated, excellent team player with strong (written and verbal) communication, interpersonal and diplomatic skills. Ability to maintain and control and perform during stressful situations. Is confident and at ease when handling customer/visitor enquiries. Positive and proactive energy. Initiative and proactivity. Attention to detail and great organisation. Limits of Authority Personnel, Financial, Operational No authority to appoint, discipline and dismiss employees. No authority to approve annual leave and absence. No authority to spend/commit Orega to spend within individual agreed limits. No authority to sign supplier agreements or contracts. Authority to suggest improvements to processes/procedures in consultation with your CSM. Senior Assistant Customer Services Manager should be competent in the following Orega processes: Sales Forecast Debt PMI TSR (Centre Applicable) Orega Portal (Centre Applicable) Support Renewals Move Out Meeting Room Virtual Office Northrow & AML Compliance Office RnD IRIS Ed App Training Opening and Closing building Health & Safety This job description is not limited to the responsibilities listed and the incumbent may be requested to perform other relevant duties as required by business needs. Orega confirms its commitment to equality of opportunities in all areas of its work. All individuals will be treated in a fair and equal manner in accordance with the law regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Senior Clinical Pharmacist Team Lead (PCN) An Exciting LeadershipOpportunity in a Thriving PCN Minimum 2 years of leadership experience required Are you an experienced Clinical Pharmacist ready to step into a high-impact leadership role? Join our forward-thinking Primary Care Network as Clinical Pharmacist Team Leader and help shape the future of pharmacy services across our practices. You will lead a skilled team of 8 Clinical Pharmacists and 2 Pharmacy Technicians, delivering high quality, patient-centred care and driving innovative medicines optimisation initiatives that improve population health outcomes. This role combines clinical expertise with strategic leadership. You will oversee structured medication reviews, high-risk medicines monitoring, prescribing safety, quality improvement projects, and day to day rota management. You will also mentor and develop the pharmacy team while working closely with GPs, ICB colleagues, community and secondary care teams, and other allied professionals to influence PCN strategy. Ideal for someone who thrives on autonomy, collaboration, and service improvement at scale. What we offer: Protected CPD and supervision time 30 days annual leave pro rata Employee Assistance Programme Funded DBS and GPhC subscription reimbursement Main duties of the job Clinical Care and Medicines Optimisation Conduct structured medication reviews for patients with complex polypharmacy frailty long term conditions and post discharge needs Monitor and review high risk medicines to ensure safe prescribing Implement MHRA alerts NICE guidance and local formulary updates Improve repeat prescribing systems and medicines safety processes Leadership and Team Development Lead and coordinate the pharmacy team across practices Provide clinical supervision and mentorship to 8 pharmacists 2 technicians and Independent Prescribers Support training induction appraisal and competency development. Promote professional standards and continuous learning Foster a positive inclusive and supportive team culture Operational and Strategic Delivery Plan workforce capacity rotas and service continuity Support achievement of PQS QOF and PCN contractual targets Lead clinical audits and quality improvement projects Analyse prescribing data and performance metrics to drive improvement Strengthen shared care processes and medicines safety programmes Represent pharmacy services in multidisciplinary and stakeholder meetings Education and Training Deliver medicines optimisation training to primary care teams Provide patient education and accessible medicines information Contribute to public health initiatives and community health campaigns About us North Wilts Border PCN is a collaborative NHS partnershipmade up of six GP surgeries, working together to deliver high-quality,patient-centred care to over 56,000 people across our local communities. We areproud to be rooted in our community and are committed to staying connected withand supporting the people we serve. In addition to our dedication to clinical excellence, we arealso a teaching and training network, supporting medical students and GPtrainees from across the Southwest region. Our diverse multidisciplinary team includes SpecialistPractitioners, Social Prescribers, Health & Wellbeing Coach, CareCoordinator, and Clinical Directors. We place great value on the contributionsof our Pharmacy team and are committed to supporting the personal andprofessional development of all staff. Job responsibilities The ClinicalPharmacy Team Lead will provide advanced clinical care, professionalleadership, and operational oversight for the pharmacy workforce across NorthWilts Border PCN. The role blends patient facingresponsibilities with medicines optimisation, quality improvement, strategicservice development, and workforce leadership. The key duties and responsibilitiesinclude Conductingstructured medication reviews for patients with complex polypharmacy, long termconditions, frailty, learning disabilities, high risk medicines, or recenthospital discharge. Undertakingclinical medication reviews for patients in practices, care homes, anddomiciliary settings, producing clear recommendations for GPs and nurses. Leadingon medicines reconciliation post discharge from hospital, intermediate care,and when entering care homes, identifying and resolving discrepancies. Providingpatient facing and telephone based medicines advice, supporting adherence,answering medicine related queries, and promoting shared decision making. Reviewingand monitoring medicines linked with unplanned hospital admissions,implementing changes to reduce risk to vulnerable patients. Ensuringappropriate monitoring and safety checks are in place for medicines requiringongoing review. Managingcontinuity of supply for high risk groups, including those using complianceaids or living in care settings. Supportingpublic health initiatives and providing medication related expertise tocampaigns and community programmes. Contributingto multidisciplinary case conferences, collaborating to optimise care plans andmedication management. Usingpractice computer searches and risk stratification tools to identify high riskpatient cohorts based on clinical presentation, prescribing patterns, or both. Prioritisingpatients for review using clinical judgement and evidence based principles. Reducingvariation and proactively addressing unsafe or inefficient prescribing. Asthe designated leader for the pharmacy workforce, the post holder will Lead andmanage the Pharmacy and Pharmacy Technician Team, promoting excellence,collaboration, and a culture of high professional standards. Providesclinical supervision, mentorship, and support for pharmacists and pharmacytechnicians, including Independent Prescribers and those in training. Overseesinduction, competency development, and continuation of training for all new andexisting team members. Ensuresstaff engage with appraisal processes, supervision, and ongoing CPD. Actsas a role model, demonstrating professionalism, adaptability, inclusivity, andcompassionate leadership. Supportsperformance management processes and addresses issues in line withorganisational policy. Encouragesinnovation and extends boundaries of service delivery within the pharmacy team. Leadingpharmacy related projects aligned with PCN, ICB, and national priorities. Supportingthe delivery of PQS, QOF, and additional PCN wide service requirements. Managingrota planning, staffing levels, and leave coordination to maintain consistentclinical coverage. Thus, contributing to operational delivery of pharmacyservices. Representingthe pharmacy service at internal and external meetings, including with GPs, ICBpharmacists, Medicines Management teams, community pharmacy, and hospitalcolleagues. Fosteringstrong interprofessional relationships to enhance consistency and continuityof patient care. Supportingthe creation and implementation of prescribing policies, including repeatprescribing and safety processes. Thepost holder ensures pharmacy services maintain high standards of safety, dataquality, and regulatory compliance: Leadingclinical audits, sharing findings, and providing practical recommendations forimprovement. Usingprescribing data to identify risks, trends, and opportunities for targetedinterventions. Implementingchanges based on MHRA alerts, product withdrawals, NICE guidance, and formularyupdates. Monitoringcompliance with RAG lists, shared care protocols, and other local medicinesgovernance frameworks. Supportingthe development, implementation, and monitoring of Quality Improvement Plans(QIPs). Ensuringongoing compliance with CQC standards, legal and ethical requirements,professional codes of conduct, and organisational governance systems. Producingnewsletters and bulletins that disseminate important prescribing messages andsafety updates. Enhancingmedicines safety by reviewing high risk groups, triggers for hospitaladmission, and prescribing trends. Supportingpractices in maintaining accurate, up to date practice formularies on clinicalsystems. Ensuringmonitoring, follow up, and documentation are in place for all relevantmedicines requiring ongoing review. Workingalongside ICB colleagues to ensure consistent application of shared prescribingpathways. Deliveringeducation and training sessions to the wider primary care team, including GPs,nurses, and administrative staff. Providingpatient facing information, medication counselling, and resources to supportsafe and effective use of medicines. Ensuringthe pharmacy team has access to meaningful professional developmentopportunities, supervision, and peer review mechanisms. Promotingshared learning through case discussions, reflective practice, andcollaborative problem-solving. Buildingand maintaining effective working relationships with GPs, nurses, allied healthprofessionals, community pharmacists, hospital pharmacy teams, social careteams, and wider ICB colleagues. Recognisingpersonal limitations and seeking or signposting to specialist support whererequired. Workingas part of a multidisciplinary team to support coordinated, patient centredcare. . click apply for full job details
Feb 28, 2026
Full time
Senior Clinical Pharmacist Team Lead (PCN) An Exciting LeadershipOpportunity in a Thriving PCN Minimum 2 years of leadership experience required Are you an experienced Clinical Pharmacist ready to step into a high-impact leadership role? Join our forward-thinking Primary Care Network as Clinical Pharmacist Team Leader and help shape the future of pharmacy services across our practices. You will lead a skilled team of 8 Clinical Pharmacists and 2 Pharmacy Technicians, delivering high quality, patient-centred care and driving innovative medicines optimisation initiatives that improve population health outcomes. This role combines clinical expertise with strategic leadership. You will oversee structured medication reviews, high-risk medicines monitoring, prescribing safety, quality improvement projects, and day to day rota management. You will also mentor and develop the pharmacy team while working closely with GPs, ICB colleagues, community and secondary care teams, and other allied professionals to influence PCN strategy. Ideal for someone who thrives on autonomy, collaboration, and service improvement at scale. What we offer: Protected CPD and supervision time 30 days annual leave pro rata Employee Assistance Programme Funded DBS and GPhC subscription reimbursement Main duties of the job Clinical Care and Medicines Optimisation Conduct structured medication reviews for patients with complex polypharmacy frailty long term conditions and post discharge needs Monitor and review high risk medicines to ensure safe prescribing Implement MHRA alerts NICE guidance and local formulary updates Improve repeat prescribing systems and medicines safety processes Leadership and Team Development Lead and coordinate the pharmacy team across practices Provide clinical supervision and mentorship to 8 pharmacists 2 technicians and Independent Prescribers Support training induction appraisal and competency development. Promote professional standards and continuous learning Foster a positive inclusive and supportive team culture Operational and Strategic Delivery Plan workforce capacity rotas and service continuity Support achievement of PQS QOF and PCN contractual targets Lead clinical audits and quality improvement projects Analyse prescribing data and performance metrics to drive improvement Strengthen shared care processes and medicines safety programmes Represent pharmacy services in multidisciplinary and stakeholder meetings Education and Training Deliver medicines optimisation training to primary care teams Provide patient education and accessible medicines information Contribute to public health initiatives and community health campaigns About us North Wilts Border PCN is a collaborative NHS partnershipmade up of six GP surgeries, working together to deliver high-quality,patient-centred care to over 56,000 people across our local communities. We areproud to be rooted in our community and are committed to staying connected withand supporting the people we serve. In addition to our dedication to clinical excellence, we arealso a teaching and training network, supporting medical students and GPtrainees from across the Southwest region. Our diverse multidisciplinary team includes SpecialistPractitioners, Social Prescribers, Health & Wellbeing Coach, CareCoordinator, and Clinical Directors. We place great value on the contributionsof our Pharmacy team and are committed to supporting the personal andprofessional development of all staff. Job responsibilities The ClinicalPharmacy Team Lead will provide advanced clinical care, professionalleadership, and operational oversight for the pharmacy workforce across NorthWilts Border PCN. The role blends patient facingresponsibilities with medicines optimisation, quality improvement, strategicservice development, and workforce leadership. The key duties and responsibilitiesinclude Conductingstructured medication reviews for patients with complex polypharmacy, long termconditions, frailty, learning disabilities, high risk medicines, or recenthospital discharge. Undertakingclinical medication reviews for patients in practices, care homes, anddomiciliary settings, producing clear recommendations for GPs and nurses. Leadingon medicines reconciliation post discharge from hospital, intermediate care,and when entering care homes, identifying and resolving discrepancies. Providingpatient facing and telephone based medicines advice, supporting adherence,answering medicine related queries, and promoting shared decision making. Reviewingand monitoring medicines linked with unplanned hospital admissions,implementing changes to reduce risk to vulnerable patients. Ensuringappropriate monitoring and safety checks are in place for medicines requiringongoing review. Managingcontinuity of supply for high risk groups, including those using complianceaids or living in care settings. Supportingpublic health initiatives and providing medication related expertise tocampaigns and community programmes. Contributingto multidisciplinary case conferences, collaborating to optimise care plans andmedication management. Usingpractice computer searches and risk stratification tools to identify high riskpatient cohorts based on clinical presentation, prescribing patterns, or both. Prioritisingpatients for review using clinical judgement and evidence based principles. Reducingvariation and proactively addressing unsafe or inefficient prescribing. Asthe designated leader for the pharmacy workforce, the post holder will Lead andmanage the Pharmacy and Pharmacy Technician Team, promoting excellence,collaboration, and a culture of high professional standards. Providesclinical supervision, mentorship, and support for pharmacists and pharmacytechnicians, including Independent Prescribers and those in training. Overseesinduction, competency development, and continuation of training for all new andexisting team members. Ensuresstaff engage with appraisal processes, supervision, and ongoing CPD. Actsas a role model, demonstrating professionalism, adaptability, inclusivity, andcompassionate leadership. Supportsperformance management processes and addresses issues in line withorganisational policy. Encouragesinnovation and extends boundaries of service delivery within the pharmacy team. Leadingpharmacy related projects aligned with PCN, ICB, and national priorities. Supportingthe delivery of PQS, QOF, and additional PCN wide service requirements. Managingrota planning, staffing levels, and leave coordination to maintain consistentclinical coverage. Thus, contributing to operational delivery of pharmacyservices. Representingthe pharmacy service at internal and external meetings, including with GPs, ICBpharmacists, Medicines Management teams, community pharmacy, and hospitalcolleagues. Fosteringstrong interprofessional relationships to enhance consistency and continuityof patient care. Supportingthe creation and implementation of prescribing policies, including repeatprescribing and safety processes. Thepost holder ensures pharmacy services maintain high standards of safety, dataquality, and regulatory compliance: Leadingclinical audits, sharing findings, and providing practical recommendations forimprovement. Usingprescribing data to identify risks, trends, and opportunities for targetedinterventions. Implementingchanges based on MHRA alerts, product withdrawals, NICE guidance, and formularyupdates. Monitoringcompliance with RAG lists, shared care protocols, and other local medicinesgovernance frameworks. Supportingthe development, implementation, and monitoring of Quality Improvement Plans(QIPs). Ensuringongoing compliance with CQC standards, legal and ethical requirements,professional codes of conduct, and organisational governance systems. Producingnewsletters and bulletins that disseminate important prescribing messages andsafety updates. Enhancingmedicines safety by reviewing high risk groups, triggers for hospitaladmission, and prescribing trends. Supportingpractices in maintaining accurate, up to date practice formularies on clinicalsystems. Ensuringmonitoring, follow up, and documentation are in place for all relevantmedicines requiring ongoing review. Workingalongside ICB colleagues to ensure consistent application of shared prescribingpathways. Deliveringeducation and training sessions to the wider primary care team, including GPs,nurses, and administrative staff. Providingpatient facing information, medication counselling, and resources to supportsafe and effective use of medicines. Ensuringthe pharmacy team has access to meaningful professional developmentopportunities, supervision, and peer review mechanisms. Promotingshared learning through case discussions, reflective practice, andcollaborative problem-solving. Buildingand maintaining effective working relationships with GPs, nurses, allied healthprofessionals, community pharmacists, hospital pharmacy teams, social careteams, and wider ICB colleagues. Recognisingpersonal limitations and seeking or signposting to specialist support whererequired. Workingas part of a multidisciplinary team to support coordinated, patient centredcare. . click apply for full job details
Short Description Drive seamless order delivery and build lasting customer partnerships in a fast paced B2B environment. Be the link between customer promise and operational excellence Consortium Professional Recruitment are pleased to be working with our client to appoint an Order Fulfilment Coordinator into a pivotal customer focused role within their operations team. This is an opportunity to join a global market leader with a strong reputation for quality, service and innovation, while playing a hands on role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of the full order lifecycle, from contract scheduling and project progression through to successful delivery and invoicing. You will act as a trusted point of contact for customers, ensuring clarity, accuracy and responsiveness at every stage, while working collaboratively across supply chain, sales and logistics functions to keep commitments on track. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Managing customer orders from award through to delivery and invoicing, ensuring accuracy, timely progression and clear system updates. Building strong, lasting relationships with assigned customers, acting as their primary contact and championing a proactive, solutions focused service culture. Overseeing merchant awarded projects, tracking milestones, maintaining contract compliance and communicating progress with transparency and confidence. Collaborating closely with Forecasting, Supply Chain, Warehouse and Logistics, Sales, Estimating, Quality and After Sales teams to ensure orders are delivered On Time and In Full. Identifying cross selling and up selling opportunities in partnership with sales colleagues, helping to bridge supply gaps and support sustainable revenue growth. Monitoring key performance indicators including response times, audit results and OTIF performance, using insight to drive continuous improvement. Your work will directly contribute to customer satisfaction, retention and growth, reinforcing operational excellence across the wider business. Fully office based role on a full time basis About You: We re looking for someone who can bring: Proven experience in a fast paced customer service, order management or logistics role, ideally within a B2B environment. A solid understanding of end to end order fulfilment processes, with the confidence to manage multiple priorities and deadlines. Strong communication skills, both written and verbal, with the ability to explain complex information clearly and professionally to a wide range of stakeholders. High attention to detail and accuracy, particularly when managing data, documentation and system updates. Confidence using CRM and ERP systems such as Salesforce and SAP, alongside Microsoft Office tools including Excel and Outlook. A proactive, customer centric mindset with the resilience and problem solving ability to resolve queries and challenges positively. We welcome applications from individuals of all backgrounds and experiences. If you meet most of the criteria for this Order Fulfilment Coordinator role and are motivated to grow, we would encourage you to apply. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as an Order Fulfilment Coordinator, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Feb 28, 2026
Full time
Short Description Drive seamless order delivery and build lasting customer partnerships in a fast paced B2B environment. Be the link between customer promise and operational excellence Consortium Professional Recruitment are pleased to be working with our client to appoint an Order Fulfilment Coordinator into a pivotal customer focused role within their operations team. This is an opportunity to join a global market leader with a strong reputation for quality, service and innovation, while playing a hands on role in delivering an outstanding customer experience. As an Order Fulfilment Coordinator, you will take ownership of the full order lifecycle, from contract scheduling and project progression through to successful delivery and invoicing. You will act as a trusted point of contact for customers, ensuring clarity, accuracy and responsiveness at every stage, while working collaboratively across supply chain, sales and logistics functions to keep commitments on track. The Opportunity: As an Order Fulfilment Coordinator you ll play a key role in: Managing customer orders from award through to delivery and invoicing, ensuring accuracy, timely progression and clear system updates. Building strong, lasting relationships with assigned customers, acting as their primary contact and championing a proactive, solutions focused service culture. Overseeing merchant awarded projects, tracking milestones, maintaining contract compliance and communicating progress with transparency and confidence. Collaborating closely with Forecasting, Supply Chain, Warehouse and Logistics, Sales, Estimating, Quality and After Sales teams to ensure orders are delivered On Time and In Full. Identifying cross selling and up selling opportunities in partnership with sales colleagues, helping to bridge supply gaps and support sustainable revenue growth. Monitoring key performance indicators including response times, audit results and OTIF performance, using insight to drive continuous improvement. Your work will directly contribute to customer satisfaction, retention and growth, reinforcing operational excellence across the wider business. Fully office based role on a full time basis About You: We re looking for someone who can bring: Proven experience in a fast paced customer service, order management or logistics role, ideally within a B2B environment. A solid understanding of end to end order fulfilment processes, with the confidence to manage multiple priorities and deadlines. Strong communication skills, both written and verbal, with the ability to explain complex information clearly and professionally to a wide range of stakeholders. High attention to detail and accuracy, particularly when managing data, documentation and system updates. Confidence using CRM and ERP systems such as Salesforce and SAP, alongside Microsoft Office tools including Excel and Outlook. A proactive, customer centric mindset with the resilience and problem solving ability to resolve queries and challenges positively. We welcome applications from individuals of all backgrounds and experiences. If you meet most of the criteria for this Order Fulfilment Coordinator role and are motivated to grow, we would encourage you to apply. How to Apply: This exciting Order Fulfilment Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career as an Order Fulfilment Coordinator, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Job Title: Facilities Co-ordinator Location : Doncaster Salary: We are offering a salary of starting at 28,812 rising to 30,412 once competency is achieved based on a 35 hours per week contract. Job Type: Full Time, Permanent. The role: DB Cargo UK is recruiting a Facilities Co-ordinator to support the effective management, compliance and operation of our national property portfolio. Working as part of the Facilities Management team, you'll help ensure our depots, offices, tenanted and operational sites are safe, legally compliant, well maintained and fit for purpose. This is a varied, hands-on coordination role that supports operational resilience and contributes to a positive working environment across the business. What will you be doing? You will coordinate planned and reactive maintenance activity across the national estate, ensuring tasks are logged, prioritised, scheduled and completed in line with agreed SLAs. You will support site managers with facilities queries, issue resolution and escalation, and maintain accurate asset and compliance records. You will support statutory and regulatory compliance, including fire safety, water hygiene, electrical testing and environmental requirements, assisting with audits, risk assessments and corrective actions where required. You will act as a point of contact for facilities management suppliers, supporting contractor coordination, purchase orders and confirmation of completed works in line with DB Cargo UK safety and access procedures. You will assist with workspace planning and operational logistics across depots and offices, track facilities expenditure, process invoices and documentation, and produce basic reports and KPIs. You will work closely with operational, safety and engineering colleagues, acting as a central coordination point between sites and the Facilities Management function and communicating updates clearly and professionally. What are we looking for? We're looking for someone with experience in a facilities coordination, property administration or FM support role, who understands facilities compliance, maintenance processes and contractor management. You'll be well organised, able to manage multiple tasks and priorities, and confident working with operational stakeholders across the business. You'll be comfortable using CAFM systems, Microsoft Office and digital reporting tools, and willing to travel occasionally to DB Cargo UK sites nationwide. Ideally, you'll hold an IWFM Level 3 qualification or be willing to work towards one, and have experience in a rail, logistics, industrial or other safety-critical environment. An understanding of asset management, PPM planning, facilities budgeting, and knowledge of CDM Regulations and project coordination would be an advantage. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: 25 days annual leave plus bank holidays. Hybrid working between our locations and your home, this is mutually agreeable between the business and employee. Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution. Free on-site parking. EV charging at selected sites. Health Cash Plan Available. Cycle to work Scheme. Charge and Go Scheme. Manager led recognition programme for employees who live our values. Access to DB Learning world. Annual pay reviews. We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content. We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme. Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Specialist, Facilities Administrator, Operations Coordinator, Facilities Assistant, Transport Facilities Co-ordinator, may also be considered for this role.
Feb 28, 2026
Full time
Job Title: Facilities Co-ordinator Location : Doncaster Salary: We are offering a salary of starting at 28,812 rising to 30,412 once competency is achieved based on a 35 hours per week contract. Job Type: Full Time, Permanent. The role: DB Cargo UK is recruiting a Facilities Co-ordinator to support the effective management, compliance and operation of our national property portfolio. Working as part of the Facilities Management team, you'll help ensure our depots, offices, tenanted and operational sites are safe, legally compliant, well maintained and fit for purpose. This is a varied, hands-on coordination role that supports operational resilience and contributes to a positive working environment across the business. What will you be doing? You will coordinate planned and reactive maintenance activity across the national estate, ensuring tasks are logged, prioritised, scheduled and completed in line with agreed SLAs. You will support site managers with facilities queries, issue resolution and escalation, and maintain accurate asset and compliance records. You will support statutory and regulatory compliance, including fire safety, water hygiene, electrical testing and environmental requirements, assisting with audits, risk assessments and corrective actions where required. You will act as a point of contact for facilities management suppliers, supporting contractor coordination, purchase orders and confirmation of completed works in line with DB Cargo UK safety and access procedures. You will assist with workspace planning and operational logistics across depots and offices, track facilities expenditure, process invoices and documentation, and produce basic reports and KPIs. You will work closely with operational, safety and engineering colleagues, acting as a central coordination point between sites and the Facilities Management function and communicating updates clearly and professionally. What are we looking for? We're looking for someone with experience in a facilities coordination, property administration or FM support role, who understands facilities compliance, maintenance processes and contractor management. You'll be well organised, able to manage multiple tasks and priorities, and confident working with operational stakeholders across the business. You'll be comfortable using CAFM systems, Microsoft Office and digital reporting tools, and willing to travel occasionally to DB Cargo UK sites nationwide. Ideally, you'll hold an IWFM Level 3 qualification or be willing to work towards one, and have experience in a rail, logistics, industrial or other safety-critical environment. An understanding of asset management, PPM planning, facilities budgeting, and knowledge of CDM Regulations and project coordination would be an advantage. What matters to you? Here at DB Cargo we offer range of benefits as part of your employment. These will include: 25 days annual leave plus bank holidays. Hybrid working between our locations and your home, this is mutually agreeable between the business and employee. Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution. Free on-site parking. EV charging at selected sites. Health Cash Plan Available. Cycle to work Scheme. Charge and Go Scheme. Manager led recognition programme for employees who live our values. Access to DB Learning world. Annual pay reviews. We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content. We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme. Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Specialist, Facilities Administrator, Operations Coordinator, Facilities Assistant, Transport Facilities Co-ordinator, may also be considered for this role.
Quality Manager Location : Sedgefield, TS21 3EE Salary : £45,000 per annum Contract : Full-Time Permanent Lead Quality. Drive Standards. Shape Continuous Improvement! About Us PFF Group is a leading UK manufacturer of high-quality food packaging solutions, supplying supermarkets, multinational food producers, food service providers and fresh produce companies across the UK. Following its acquisition in October last year, PFF is now proudly part of the Coppice Group a forward-thinking, innovative packaging group with a strong reputation for quality, sustainability and customer partnership. Becoming part of Coppice marks an exciting new chapter for PFF, strengthening our capabilities, broadening our product offering and enhancing the service we provide to our customers. With continued investment in our people, technology and manufacturing facilities, we remain committed to delivering innovative, sustainable packaging solutions that meet the evolving needs of the food industry. The Role We are seeking an experienced Quality Manager to lead and develop our site quality function in Sedgefield! This is a key leadership role responsible for maintaining and enhancing our quality systems, ensuring full compliance with BRCGS standards, and driving continuous improvement across the site. You will work closely with Production, Engineering and Senior Leadership to ensure product safety, compliance and operational excellence. If you thrive in a fast-paced manufacturing environment and are passionate about food packaging quality, this is an opportunity to make a real impact. As Quality Manager, you will: • Lead and develop the site Quality team, including a Quality Supervisor, Coordinators and Auditors • Ensure full compliance with BRCGS Food Packaging standards (current issue) • Act as HARM/HACCP Team Leader, maintaining robust food safety processes • Drive site-wide quality improvements through structured review meetings • Own key KPIs and contribute to achieving company OKRs • Lead internal audits (GMP, Glass & Sharps, Traceability, Hygiene etc.) • Oversee supplier approval and raw material quality compliance • Manage customer complaints, investigations and root cause analysis • Support corrective and preventative actions across departments • Monitor and analyse quality data, identifying trends and improvement opportunities • Coordinate and support external audits • Support transition and implementation of ISO standards • Ensure procedures are updated, communicated and embedded across the business This is a hands-on leadership role requiring both strategic oversight and operational involvement. About You You will bring: • Strong experience in a manufacturing environment (food packaging highly desirable) • Proven knowledge of BRCGS standards and audit processes • Experience leading HACCP / HARM teams • Previous quality leadership experience, including managing teams • Strong understanding of GMP, hygiene and compliance requirements • Experience handling customer complaints and root cause investigations • Data-driven decision-making skills • The confidence to influence cross-functional teams You are proactive, detail-oriented, and confident in holding standards while building strong working relationships. What s in it for you • £45,000 salary • 25 days holiday + 8 bank holidays • Contributory pension scheme (after 3 months) • On-site parking • A visible leadership role with real influence across the site Why Join Us This is more than a compliance role it s an opportunity to shape quality culture, strengthen systems, and lead improvement initiatives within a growing manufacturing operation. If you re ready to take ownership of site quality and drive standards forward, we d love to hear from you. No agencies please.
Feb 27, 2026
Full time
Quality Manager Location : Sedgefield, TS21 3EE Salary : £45,000 per annum Contract : Full-Time Permanent Lead Quality. Drive Standards. Shape Continuous Improvement! About Us PFF Group is a leading UK manufacturer of high-quality food packaging solutions, supplying supermarkets, multinational food producers, food service providers and fresh produce companies across the UK. Following its acquisition in October last year, PFF is now proudly part of the Coppice Group a forward-thinking, innovative packaging group with a strong reputation for quality, sustainability and customer partnership. Becoming part of Coppice marks an exciting new chapter for PFF, strengthening our capabilities, broadening our product offering and enhancing the service we provide to our customers. With continued investment in our people, technology and manufacturing facilities, we remain committed to delivering innovative, sustainable packaging solutions that meet the evolving needs of the food industry. The Role We are seeking an experienced Quality Manager to lead and develop our site quality function in Sedgefield! This is a key leadership role responsible for maintaining and enhancing our quality systems, ensuring full compliance with BRCGS standards, and driving continuous improvement across the site. You will work closely with Production, Engineering and Senior Leadership to ensure product safety, compliance and operational excellence. If you thrive in a fast-paced manufacturing environment and are passionate about food packaging quality, this is an opportunity to make a real impact. As Quality Manager, you will: • Lead and develop the site Quality team, including a Quality Supervisor, Coordinators and Auditors • Ensure full compliance with BRCGS Food Packaging standards (current issue) • Act as HARM/HACCP Team Leader, maintaining robust food safety processes • Drive site-wide quality improvements through structured review meetings • Own key KPIs and contribute to achieving company OKRs • Lead internal audits (GMP, Glass & Sharps, Traceability, Hygiene etc.) • Oversee supplier approval and raw material quality compliance • Manage customer complaints, investigations and root cause analysis • Support corrective and preventative actions across departments • Monitor and analyse quality data, identifying trends and improvement opportunities • Coordinate and support external audits • Support transition and implementation of ISO standards • Ensure procedures are updated, communicated and embedded across the business This is a hands-on leadership role requiring both strategic oversight and operational involvement. About You You will bring: • Strong experience in a manufacturing environment (food packaging highly desirable) • Proven knowledge of BRCGS standards and audit processes • Experience leading HACCP / HARM teams • Previous quality leadership experience, including managing teams • Strong understanding of GMP, hygiene and compliance requirements • Experience handling customer complaints and root cause investigations • Data-driven decision-making skills • The confidence to influence cross-functional teams You are proactive, detail-oriented, and confident in holding standards while building strong working relationships. What s in it for you • £45,000 salary • 25 days holiday + 8 bank holidays • Contributory pension scheme (after 3 months) • On-site parking • A visible leadership role with real influence across the site Why Join Us This is more than a compliance role it s an opportunity to shape quality culture, strengthen systems, and lead improvement initiatives within a growing manufacturing operation. If you re ready to take ownership of site quality and drive standards forward, we d love to hear from you. No agencies please.
Programme Manager (HE Sector) Rate - 550 (A day) Location - Yorkshire (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams. Key Responsibilities Programme & Project Leadership Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline. Develop and maintain programme plans, risk logs, and governance structures in line with university regulations. Drive continuous improvement across academic, professional services, and student experience initiatives. Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance. Stakeholder & Relationship Management Build strong relationships with senior academics, faculty leadership, professional services, and external partners. Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making. Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development. Operational Excellence Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes. Champion effective project governance, documentation, and quality assurance processes across the institution. Oversee resource allocation, procurement, and contract management for programme-related activity. Team Leadership Line manage project officers/coordinators, providing coaching, professional development, and workload oversight. Foster a culture of collaboration, accountability, and innovation across programme teams. Essential Experience & Skills Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment). Demonstrable success managing multiple large-scale projects simultaneously. Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes. Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff. Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP). Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA). Experience leading teams and driving performance in a matrixed HE environment. Desirable Experience delivering digital transformation or student journey improvement projects. Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ). Experience working with external agencies, funding bodies, or accrediting organisations.
Feb 27, 2026
Contractor
Programme Manager (HE Sector) Rate - 550 (A day) Location - Yorkshire (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams. Key Responsibilities Programme & Project Leadership Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline. Develop and maintain programme plans, risk logs, and governance structures in line with university regulations. Drive continuous improvement across academic, professional services, and student experience initiatives. Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance. Stakeholder & Relationship Management Build strong relationships with senior academics, faculty leadership, professional services, and external partners. Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making. Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development. Operational Excellence Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes. Champion effective project governance, documentation, and quality assurance processes across the institution. Oversee resource allocation, procurement, and contract management for programme-related activity. Team Leadership Line manage project officers/coordinators, providing coaching, professional development, and workload oversight. Foster a culture of collaboration, accountability, and innovation across programme teams. Essential Experience & Skills Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment). Demonstrable success managing multiple large-scale projects simultaneously. Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes. Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff. Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP). Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA). Experience leading teams and driving performance in a matrixed HE environment. Desirable Experience delivering digital transformation or student journey improvement projects. Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ). Experience working with external agencies, funding bodies, or accrediting organisations.
Job Type: Part-time, Permanent Salary: £27,000 £30,000 pro rata Hours: 20 hours per week (flexible working pattern) Location: Middleton We are recruiting on behalf of our client, a newly established and ambitious care provider, for a confident and experienced Care Coordinator to support the continued development of their services across Manchester. Originally launched as a domiciliary care provider, the organisation has recently expanded into Supported Living and is now seeking a knowledgeable professional who can bring strong Supported Living expertise into the team. This is a key appointment, particularly as the Registered Manager is looking for someone who can confidently lead on Supported Living operations and compliance. About the Role As Care Coordinator, you will play a central role in overseeing care delivery, ensuring compliance, and supporting the safe growth of the Supported Living provision. You will manage rotas, supervise care staff, maintain CQC readiness, and ensure all compliance documentation is accurate and up to date. This position requires a hands-on, confident individual who understands Supported Living frameworks, particularly transitions from residential or hospital settings into community-based support. You will also be responsible for onboarding new staff, signing off compliance documentation, and supporting the mobilisation of new care packages. Flexibility is essential, as working hours can be structured as full days or spread across the week. During contracted hours, you may be required to provide emergency care cover if necessary. Key Responsibilities Overseeing and supporting care staff across domiciliary and Supported Living services Managing and coordinating staff rotas efficiently Ensuring full compliance with CQC regulations and maintaining inspection readiness Signing off staff files including Right to Work and compliance documentation Supporting onboarding and induction processes Assisting with the mobilisation of new care packages Supporting the growth and operational development of Supported Living services Providing emergency care cover during contracted hours if required About You Proven experience within Supported Living services Hands-on care background Experience transitioning individuals from residential or hospital settings into Supported Living Strong understanding of CQC standards and compliance processes Experience supervising or overseeing care staff Ability to manage and audit staff files Basic HR knowledge Rota management experience Full UK driving licence Professional maturity and confidence in leading discussions around compliance and service delivery Benefits Flexible working pattern Clear progression opportunities as the service grows Supportive and collaborative leadership team Ongoing training and professional development Opportunity to shape and grow Supported Living provision Workplace pension Paid additional shifts outside contracted hours At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Feb 27, 2026
Full time
Job Type: Part-time, Permanent Salary: £27,000 £30,000 pro rata Hours: 20 hours per week (flexible working pattern) Location: Middleton We are recruiting on behalf of our client, a newly established and ambitious care provider, for a confident and experienced Care Coordinator to support the continued development of their services across Manchester. Originally launched as a domiciliary care provider, the organisation has recently expanded into Supported Living and is now seeking a knowledgeable professional who can bring strong Supported Living expertise into the team. This is a key appointment, particularly as the Registered Manager is looking for someone who can confidently lead on Supported Living operations and compliance. About the Role As Care Coordinator, you will play a central role in overseeing care delivery, ensuring compliance, and supporting the safe growth of the Supported Living provision. You will manage rotas, supervise care staff, maintain CQC readiness, and ensure all compliance documentation is accurate and up to date. This position requires a hands-on, confident individual who understands Supported Living frameworks, particularly transitions from residential or hospital settings into community-based support. You will also be responsible for onboarding new staff, signing off compliance documentation, and supporting the mobilisation of new care packages. Flexibility is essential, as working hours can be structured as full days or spread across the week. During contracted hours, you may be required to provide emergency care cover if necessary. Key Responsibilities Overseeing and supporting care staff across domiciliary and Supported Living services Managing and coordinating staff rotas efficiently Ensuring full compliance with CQC regulations and maintaining inspection readiness Signing off staff files including Right to Work and compliance documentation Supporting onboarding and induction processes Assisting with the mobilisation of new care packages Supporting the growth and operational development of Supported Living services Providing emergency care cover during contracted hours if required About You Proven experience within Supported Living services Hands-on care background Experience transitioning individuals from residential or hospital settings into Supported Living Strong understanding of CQC standards and compliance processes Experience supervising or overseeing care staff Ability to manage and audit staff files Basic HR knowledge Rota management experience Full UK driving licence Professional maturity and confidence in leading discussions around compliance and service delivery Benefits Flexible working pattern Clear progression opportunities as the service grows Supportive and collaborative leadership team Ongoing training and professional development Opportunity to shape and grow Supported Living provision Workplace pension Paid additional shifts outside contracted hours At Olive Recruit , we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
Environment, Health & Safety (EHS) Coordinator Food Manufacturing Site-based Greater Manchester Salary, up to £35K + Benefits Are you passionate about health, safety and sustainability? Do you thrive on making workplaces safer, healthier and more environmentally responsible? A leading player in the food manufacturing sector is on the lookout for a proactive and enthusiastic EHS Coordinator to join their team based in Greater Manchester This is more than just a compliance role it s a brilliant opportunity to shape the safety culture, lead behavioural change, and be a driving force in protecting people and the planet. This role offers excellent scope for growth and development. What You ll Be Doing Coordinating and implementing EHS policies and procedures to ensure full compliance with UK legislation. Supporting colleagues and managers with practical, hands-on SHE (Safety, Health & Environment) guidance. Conducting and leading risk assessments, audits, and inspections across the sites. Playing a key role in accident investigations and driving proactive safety improvements. Championing behavioural safety and contributing to a strong safety-first culture. Leading monthly EHS meetings and maintaining KPIs and management information systems. Working closely with external bodies and coordinating occupational health and welfare programmes in collaboration with People & Culture teams. Delivering and facilitating in-house EHS training to raise awareness and embed best practices. Skill & Experience Needed A team player with excellent communication and coordination skills. Strong working knowledge of Excel and comfortable with data and reporting. Level 4 qualification in Occupational Health & Safety (essential). Level 4 qualification in Environmental Management (desirable). Experience within an H&S department, ideally in a food or drink manufacturing setting (preferred but not essential). A proactive, positive attitude and a genuine passion for EHS. Why Apply? Work across a dynamic and varied multi-site operation. Be part of a business that genuinely values safety, sustainability, and its people. Opportunities for professional development and mentoring. Make a tangible impact and lead by example in a key business function. If you re ready to be a voice for safety and want to help build a healthier, safer workplace for all apply now and take the next bold step in your EHS career!
Feb 27, 2026
Full time
Environment, Health & Safety (EHS) Coordinator Food Manufacturing Site-based Greater Manchester Salary, up to £35K + Benefits Are you passionate about health, safety and sustainability? Do you thrive on making workplaces safer, healthier and more environmentally responsible? A leading player in the food manufacturing sector is on the lookout for a proactive and enthusiastic EHS Coordinator to join their team based in Greater Manchester This is more than just a compliance role it s a brilliant opportunity to shape the safety culture, lead behavioural change, and be a driving force in protecting people and the planet. This role offers excellent scope for growth and development. What You ll Be Doing Coordinating and implementing EHS policies and procedures to ensure full compliance with UK legislation. Supporting colleagues and managers with practical, hands-on SHE (Safety, Health & Environment) guidance. Conducting and leading risk assessments, audits, and inspections across the sites. Playing a key role in accident investigations and driving proactive safety improvements. Championing behavioural safety and contributing to a strong safety-first culture. Leading monthly EHS meetings and maintaining KPIs and management information systems. Working closely with external bodies and coordinating occupational health and welfare programmes in collaboration with People & Culture teams. Delivering and facilitating in-house EHS training to raise awareness and embed best practices. Skill & Experience Needed A team player with excellent communication and coordination skills. Strong working knowledge of Excel and comfortable with data and reporting. Level 4 qualification in Occupational Health & Safety (essential). Level 4 qualification in Environmental Management (desirable). Experience within an H&S department, ideally in a food or drink manufacturing setting (preferred but not essential). A proactive, positive attitude and a genuine passion for EHS. Why Apply? Work across a dynamic and varied multi-site operation. Be part of a business that genuinely values safety, sustainability, and its people. Opportunities for professional development and mentoring. Make a tangible impact and lead by example in a key business function. If you re ready to be a voice for safety and want to help build a healthier, safer workplace for all apply now and take the next bold step in your EHS career!
Location: Severn Beach, BS35 Job Role: Health & Safety Coordinator Hours: Monday to Friday 8.00am-5.00pm Role Type: Permanent Hourly rate: £35,000.00 per annum gap personnel Bristol are operating as an employment business and currently looking to recruit a Health & Safety Coordinator for our client based in Severn Beach, BS35. As a Health & Safety Coordinator, you will join a team where you will become a key and valued member playing a key part in maintaining safe working environments across office and warehouse functions, while helping to embed a strong and consistent safety culture throughout the business. Job Responsibilities: Support the maintenance and continuous improvement of site Health & Safety policies and procedures. Attend, minute, and support Health & Safety meetings, tracking and following up agreed actions. Carry out spot checks and audits, reporting findings to senior site leadership. Support department heads with H&S compliance, record keeping, and system updates. Maintain accessible, accurate, and up to date Health & Safety documentation across departments. Monitor accident, incident, and near miss reporting, ensuring investigations and corrective actions are completed. Support compliance with COSHH, Health & Safety, and relevant environmental requirements. Support the maintenance of, and coordinate/facilitate external audits of, management systems including ISO 9001 (Quality), ISO 27001 (Information Security), ISO 14001 (Environmental), and ISO 45001 (Health & Safety). Support the achievement and ongoing maintenance of other business compliance accreditations and standards, as required. Actively promote a positive safety culture, including mental health awareness and employee wellbeing. Build effective working relationships across the business. Attend relevant training and development activities as required. Work professionally and in line with company policies, procedures, and confidentiality requirements. Look after equipment and supplies, including first aid provisions, PPE such as safety footwear, high visibility vests, and signage ensuring these are available, compliant, and routinely checked. The Candidate: NEBOSH National General Certificate or equivalent. Experience supporting Health & Safety activities across office and warehouse environments. Practical understanding of manual handling, DSE, and workplace risk assessments. Practical knowledge supporting / contributing to H&S inspections, investigations, audits, and action tracking. Familiarity with incident, accident, and near miss reporting systems. Experience of development of policies and procedures. Knowledge of ISO14001, ISO9001, ISO45001 and ISO27001. Liaise with external bodies such as HSE, insurers and auditors when required. Monitor contractor scheduling and compliance and ensure safe working practices when on site. Ability to critically review and analyse incidents to establish root cause and apply appropriate actions. Maintain accurate records, schedule workload and priorities. Promote a proactive safety culture through engagement, toolbox talks and safety briefings. Benefits: On site Car Park On site kitchen facilities If you are interested, please get in touch on (phone number removed) or click Apply now!
Feb 27, 2026
Full time
Location: Severn Beach, BS35 Job Role: Health & Safety Coordinator Hours: Monday to Friday 8.00am-5.00pm Role Type: Permanent Hourly rate: £35,000.00 per annum gap personnel Bristol are operating as an employment business and currently looking to recruit a Health & Safety Coordinator for our client based in Severn Beach, BS35. As a Health & Safety Coordinator, you will join a team where you will become a key and valued member playing a key part in maintaining safe working environments across office and warehouse functions, while helping to embed a strong and consistent safety culture throughout the business. Job Responsibilities: Support the maintenance and continuous improvement of site Health & Safety policies and procedures. Attend, minute, and support Health & Safety meetings, tracking and following up agreed actions. Carry out spot checks and audits, reporting findings to senior site leadership. Support department heads with H&S compliance, record keeping, and system updates. Maintain accessible, accurate, and up to date Health & Safety documentation across departments. Monitor accident, incident, and near miss reporting, ensuring investigations and corrective actions are completed. Support compliance with COSHH, Health & Safety, and relevant environmental requirements. Support the maintenance of, and coordinate/facilitate external audits of, management systems including ISO 9001 (Quality), ISO 27001 (Information Security), ISO 14001 (Environmental), and ISO 45001 (Health & Safety). Support the achievement and ongoing maintenance of other business compliance accreditations and standards, as required. Actively promote a positive safety culture, including mental health awareness and employee wellbeing. Build effective working relationships across the business. Attend relevant training and development activities as required. Work professionally and in line with company policies, procedures, and confidentiality requirements. Look after equipment and supplies, including first aid provisions, PPE such as safety footwear, high visibility vests, and signage ensuring these are available, compliant, and routinely checked. The Candidate: NEBOSH National General Certificate or equivalent. Experience supporting Health & Safety activities across office and warehouse environments. Practical understanding of manual handling, DSE, and workplace risk assessments. Practical knowledge supporting / contributing to H&S inspections, investigations, audits, and action tracking. Familiarity with incident, accident, and near miss reporting systems. Experience of development of policies and procedures. Knowledge of ISO14001, ISO9001, ISO45001 and ISO27001. Liaise with external bodies such as HSE, insurers and auditors when required. Monitor contractor scheduling and compliance and ensure safe working practices when on site. Ability to critically review and analyse incidents to establish root cause and apply appropriate actions. Maintain accurate records, schedule workload and priorities. Promote a proactive safety culture through engagement, toolbox talks and safety briefings. Benefits: On site Car Park On site kitchen facilities If you are interested, please get in touch on (phone number removed) or click Apply now!
