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outpatient manager
Senior Medical Administration and Rota Manager
RGH-Global Ltd East Grinstead, Sussex
Senior Medical Administration and Rota Manager NHS Foundation Trust East Grinstead, West Sussex Band: 6 Contract Type: Agency / Temporary Duration: Immediate Start - End of March 2026 Location: NHS Hospital, East Grinstead, West Sussex Working Pattern: Full-time, fully on-site Hourly Rate: £19.78 - £23.92 per hour (dependent on experience) About the Role RGH-Global is recruiting on behalf of an NHS Foundation Trust in East Grinstead for an experienced Senior Medical Administration and Rota Manager to join the Plastic Surgery department on an agency basis. An immediate start is required. This is a specialist and highly autonomous role at Band 6, responsible for the planning, coordination, and management of all medical rotas across the Plastic Surgery Business Unit. You will work closely with Consultant Surgeons, Junior Doctors, Registrars, and the wider management team to ensure safe and effective rota cover at all times. Key Responsibilities Planning and implementing rotas for Junior Doctors, Registrars, and Consultants across Plastic Surgery Identifying rota gaps and proactively sourcing appropriate locum or agency cover Attending weekly 6-4-2 scheduling and outpatient meetings to forward plan theatre and clinic capacity Managing annual leave, study leave, and absence for all medical staff within the Business Unit Validating medical timesheets and monitoring locum and agency costs Ensuring compliance with the European Working Time Directive (EWTD) for all grades Day to day line management of a Band 4 Rota Co ordinator Acting as super user on EVOLVE/Allocate or equivalent roster management systems Supporting Service Co ordinators with operational delivery of the Plastics service as required What We Are Looking For Significant NHS administration experience with specific expertise in medical rota management Experience working in an acute hospital setting, ideally within a surgical speciality Strong negotiating skills and the confidence to liaise directly with Consultant level staff Experience using EVOLVE, Allocate, or equivalent NHS roster management systems is highly desirable Advanced Excel and Microsoft Office skills; knowledge of healthcare IT/PAS systems Degree level education or equivalent specialist experience Ability to work autonomously, manage competing priorities, and resolve rota gaps at short notice Please note all submissions must fall within NHS framework capped rates. Early applications are strongly encouraged given the urgency of this requirement. RGH-Global Recruitment & Resourcing
Mar 11, 2026
Full time
Senior Medical Administration and Rota Manager NHS Foundation Trust East Grinstead, West Sussex Band: 6 Contract Type: Agency / Temporary Duration: Immediate Start - End of March 2026 Location: NHS Hospital, East Grinstead, West Sussex Working Pattern: Full-time, fully on-site Hourly Rate: £19.78 - £23.92 per hour (dependent on experience) About the Role RGH-Global is recruiting on behalf of an NHS Foundation Trust in East Grinstead for an experienced Senior Medical Administration and Rota Manager to join the Plastic Surgery department on an agency basis. An immediate start is required. This is a specialist and highly autonomous role at Band 6, responsible for the planning, coordination, and management of all medical rotas across the Plastic Surgery Business Unit. You will work closely with Consultant Surgeons, Junior Doctors, Registrars, and the wider management team to ensure safe and effective rota cover at all times. Key Responsibilities Planning and implementing rotas for Junior Doctors, Registrars, and Consultants across Plastic Surgery Identifying rota gaps and proactively sourcing appropriate locum or agency cover Attending weekly 6-4-2 scheduling and outpatient meetings to forward plan theatre and clinic capacity Managing annual leave, study leave, and absence for all medical staff within the Business Unit Validating medical timesheets and monitoring locum and agency costs Ensuring compliance with the European Working Time Directive (EWTD) for all grades Day to day line management of a Band 4 Rota Co ordinator Acting as super user on EVOLVE/Allocate or equivalent roster management systems Supporting Service Co ordinators with operational delivery of the Plastics service as required What We Are Looking For Significant NHS administration experience with specific expertise in medical rota management Experience working in an acute hospital setting, ideally within a surgical speciality Strong negotiating skills and the confidence to liaise directly with Consultant level staff Experience using EVOLVE, Allocate, or equivalent NHS roster management systems is highly desirable Advanced Excel and Microsoft Office skills; knowledge of healthcare IT/PAS systems Degree level education or equivalent specialist experience Ability to work autonomously, manage competing priorities, and resolve rota gaps at short notice Please note all submissions must fall within NHS framework capped rates. Early applications are strongly encouraged given the urgency of this requirement. RGH-Global Recruitment & Resourcing
Paediatric Orthopaedic Surgeon
NHS
Paediatric Orthopaedic Surgeon The closing date is 01 April 2026. St George's University Hospitals NHS Foundation Trust is seeking a Consultant Paediatric Orthopaedic Surgeon to enhance emergency and trauma care services for both children and adults. The Paediatric Orthopaedic unit serves both the local Tooting population and a wider tertiary group, working closely with neonatal, paediatric, and intensive care teams. It supports four network trusts-Croydon, Surrey and Sussex Healthcare, Ashford and St Peter's, and Kingston-through outreach clinics and collaboration with local teams, children's centres, and special needs schools. Surgical procedures are currently performed at St George's, with plans to expand day surgery to network sites. Clinics include general paediatric orthopaedics, Spina Bifida (with neurosurgery and urology), neurodevelopmental orthopaedics, and complex spinal deformities. A skeletal dysplasia MDT involves paediatrics, genetics, radiology, endocrinology, and neonatology. The team also works closely with Paediatric Infectious Diseases. The Trauma & Orthopaedic department leads poly trauma cases and manages patients in a dedicated trauma unit. Trauma care is consultant led on a rotational basis, with weekend double cover. The Major Trauma Centre operates a 7-day consultant model, offering valuable experience alongside specialist surgeons. Main duties of the job The post holder will be expected to fulfil their clinical and managerial responsibilities as follows; Elective Commitments and Clinical Duties The post holder will be contracted for 10 programmed activities per week. 9 PA will be direct clinical commitment including major trauma on-call week (at present 1:21), out of hours on-call (at present 1:15), outpatients, MDT and operating lists and related administrative activity including telephone clinics as required. 1 PA is allocated for supporting activities including the completion of non-clinical administrative work, work needed for participation in national registries and other local administration. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Job responsibilities It is expected that the post holder will complete their supporting activity through attendance at the care groups operational management meeting, the orthopaedic clinical governance meeting (including presenting on morbidity and mortality) and through teaching commitments. Where these activities are timetabled to occur at the same time as other programmed activities the post holder will ensure that appropriate and timely arrangements are made to enable their attendance. The Trust and the post holder may expect of each other that appropriate time is set aside for audit, appraisal and personal CPD and the post holder can expect reasonable professional leave in support of CPD and specialty development. The Trust has the required arrangements in place to ensure that all surgeons have an annual appraisal with a trained appraiser and supports surgeons going through the revalidation process and Mentoring by the CGL. Surgical working requires good team working. The role of each Consultant is intended to be as an equal senior to other Consultants in the Department and in the Trust. The RCS supports measures to ensure that a new appointee should be appointed on a similar footing to other Consultants within the department. Person Specification Qualifications Full registration with GMC Postgraduate medical qualification -FRCS (T&O) or equivalent On UK Specialist Register or within 6 months of obtaining CCT / CESR ATLS or equivalent Higher qualification e.g. PhD / MD / MSc Knowledge Ability to take full and independent clinical responsibility Clinical training and experience equivalent to that required for UK CCST Experience of working in a major trauma unit Skills Excellent interpersonal and communication skills and ability and willingness to work in a multidisciplinary team Education: Demonstrable skills in Postgraduate and undergraduate teaching Audit & Research: proven track record of high quality research, audit, presentations and peer reviewed publications Managerial: Working knowledge of the current NHS structure Quality improvement: evidence of an understanding of QI and active involvement in QI projects and improved outcomes as a result Managerial: evidence of understanding the principles of service development and business planning Research Publication Quality improvement: evidence of active involvement in QI projects and improved outcomes as a result Commitments to and enthusiasm for the development of services at St George's Hospital and partner Trusts within the Network Commitment to own learning and development and evidence of participation in appraisal and reflective practice Evidence of commitment to the priorities and values of the trust and of an understanding of the Governance framework within the trust Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. St George's University Hospitals NHS Foundation Trust
Mar 11, 2026
Full time
Paediatric Orthopaedic Surgeon The closing date is 01 April 2026. St George's University Hospitals NHS Foundation Trust is seeking a Consultant Paediatric Orthopaedic Surgeon to enhance emergency and trauma care services for both children and adults. The Paediatric Orthopaedic unit serves both the local Tooting population and a wider tertiary group, working closely with neonatal, paediatric, and intensive care teams. It supports four network trusts-Croydon, Surrey and Sussex Healthcare, Ashford and St Peter's, and Kingston-through outreach clinics and collaboration with local teams, children's centres, and special needs schools. Surgical procedures are currently performed at St George's, with plans to expand day surgery to network sites. Clinics include general paediatric orthopaedics, Spina Bifida (with neurosurgery and urology), neurodevelopmental orthopaedics, and complex spinal deformities. A skeletal dysplasia MDT involves paediatrics, genetics, radiology, endocrinology, and neonatology. The team also works closely with Paediatric Infectious Diseases. The Trauma & Orthopaedic department leads poly trauma cases and manages patients in a dedicated trauma unit. Trauma care is consultant led on a rotational basis, with weekend double cover. The Major Trauma Centre operates a 7-day consultant model, offering valuable experience alongside specialist surgeons. Main duties of the job The post holder will be expected to fulfil their clinical and managerial responsibilities as follows; Elective Commitments and Clinical Duties The post holder will be contracted for 10 programmed activities per week. 9 PA will be direct clinical commitment including major trauma on-call week (at present 1:21), out of hours on-call (at present 1:15), outpatients, MDT and operating lists and related administrative activity including telephone clinics as required. 1 PA is allocated for supporting activities including the completion of non-clinical administrative work, work needed for participation in national registries and other local administration. About us St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Job responsibilities It is expected that the post holder will complete their supporting activity through attendance at the care groups operational management meeting, the orthopaedic clinical governance meeting (including presenting on morbidity and mortality) and through teaching commitments. Where these activities are timetabled to occur at the same time as other programmed activities the post holder will ensure that appropriate and timely arrangements are made to enable their attendance. The Trust and the post holder may expect of each other that appropriate time is set aside for audit, appraisal and personal CPD and the post holder can expect reasonable professional leave in support of CPD and specialty development. The Trust has the required arrangements in place to ensure that all surgeons have an annual appraisal with a trained appraiser and supports surgeons going through the revalidation process and Mentoring by the CGL. Surgical working requires good team working. The role of each Consultant is intended to be as an equal senior to other Consultants in the Department and in the Trust. The RCS supports measures to ensure that a new appointee should be appointed on a similar footing to other Consultants within the department. Person Specification Qualifications Full registration with GMC Postgraduate medical qualification -FRCS (T&O) or equivalent On UK Specialist Register or within 6 months of obtaining CCT / CESR ATLS or equivalent Higher qualification e.g. PhD / MD / MSc Knowledge Ability to take full and independent clinical responsibility Clinical training and experience equivalent to that required for UK CCST Experience of working in a major trauma unit Skills Excellent interpersonal and communication skills and ability and willingness to work in a multidisciplinary team Education: Demonstrable skills in Postgraduate and undergraduate teaching Audit & Research: proven track record of high quality research, audit, presentations and peer reviewed publications Managerial: Working knowledge of the current NHS structure Quality improvement: evidence of an understanding of QI and active involvement in QI projects and improved outcomes as a result Managerial: evidence of understanding the principles of service development and business planning Research Publication Quality improvement: evidence of active involvement in QI projects and improved outcomes as a result Commitments to and enthusiasm for the development of services at St George's Hospital and partner Trusts within the Network Commitment to own learning and development and evidence of participation in appraisal and reflective practice Evidence of commitment to the priorities and values of the trust and of an understanding of the Governance framework within the trust Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. St George's University Hospitals NHS Foundation Trust
Clinic Administration Support
NHS Manchester, Lancashire
An exciting opportunity has arisen for a motivated individual to join the Referrals and Bookings Team as a Clerical Administrator to work with the new referrals team and outpatients team in department 22. As a clerical administrator you are responsible for welcoming patients to the department, updating patient details on the system, registering new patients and adding their referrals and relevant documentation on to the Trust patient administration system (CareFlow) and booking follow-up appointments. The team support outpatient activity through the provision of a high quality, patient/ customer focused service. Clerical Administrators are responsible for ensuring that clinic outcomes are actioned effectively and in line with standard operating procedures and policies as appropriate and also ensuring patient referrals are added on to CareFlow within 24 hours. The Outpatients reception operates Monday to Friday 8am-6:00pm, and the successful candidate will be required to work on rota to ensure that the reception desk in manned between these hours Monday - Friday. This is a busy and varied role, and the post holder must possess excellent administration and communication skills. The successful candidate will be enthusiastic, willing to learn, eager to be an effective part of a friendly team, and able to use their initiative. Main duties of the job Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format. Communicate complex information about appointment schedules to patients. Communicate with patients who may be anxious, angry or upset. Exchange relevant information with GPs and other health professionals. Deal compassionately with distressing situations. Liaise with other members of staff regarding case notes and patient visits. Work as part of a team. Maintain patient confidentiality at all times. Resolve issues arising in own role, such as cancellation of patient appointments and missing patient notes. Use own initiative to liaise with clinical staff and other colleagues where necessary regarding patient queries. Use patient information systems to assist patients and staff with solving issues. Apply knowledge to correctly code treatment appointments and first definitive treatment. Assess patients' demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS. Plan for patient admissions, appointments and discharge. Make alterations to clinic structure to accommodate arrival of unexpected patients. Order stationery and other supplies. Ensure that annual leave does not occur at the same time as colleagues. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Ensure that all new referrals are registered within 24 hours of receipt, and scanned onto the Patient Administration System (Medway) and CWP. Ensure the timely preparation of new patient notes for all outpatient attendances. Ensure accurate input of patient details when updating information databases and Patient Administration System (Medway), including routine use of the case note tracking system. Support the Clinic Administrators to manage clinic templates including amending appointment slots, cancelling, reducing or adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Medway). Liaise with referring Trusts regarding any outstanding patient reports as per Minimum Data Set (MDS) requirements. Take action in line with escalation procedures to ensure management are aware of any service issues or risks and concerns raised by a service user. Communicate with service users (patients/relatives) via telephone in an empathetic and professional manner, using tact and diplomacy. Acknowledge potential barriers to communication e.g. language difficulties, disabilities and modify style of communication appropriately. Communicate effectively with all members of staff and external stakeholders, ensuring that a professional manner is maintained at all times. Undertake general administrative duties e.g. collating and disseminating incoming and outgoing correspondence, filing paperwork, to contribute to the effective operation of the team. Undertake all duties allocated by Clinic Supervisors or Assistant Service Manager as appropriate to the role e.g. answering patient queries, preparation of patient notes, appointment bookings. Work autonomously and as part of a team, to organise own workload and prioritise urgent matters e.g. referrals requiring an urgent appointment. Good knowledge of Health Records systems and Medway. Maintain a good understanding of RTT and Cancer Standards, and contribute to the compliance of all patient pathway targets. Work within all Trust policies appropriate to the role. Participate in rotational requirements to support the needs of the service, putting patient services before personal preferences. Provide cover during periods of annual leave and sickness for other administrative staff. Undertake any other duties as and when required. Other Duties Update information, admitting, discharging and transferring patients on the patient information system. Work in patient information system, requiring standard keyboard skills. Use office equipment including PCs, and phones. Provide comprehensive advice to patients/relatives regarding appointments. Signpost patients to other areas of hospital. Follow all relevant policy and legislation. Work collaboratively with colleagues to ensure policies are adhered to. Provide induction support to new post holders. Demonstrate workplace routines to less experienced members of staff. Additional responsibilities Undertake surveys/audits as necessary to own work. Post holder is expected to follow all relevant protocols, SOPs and standard practice. Support Manager is available as point of reference for any queries and will meet regularly with staff. Plan and organise own time and workload activity with prioritisation and liaising with team members. Use own initiative to solve problems and answer staff and patient enquiries. Work within all Trust policies appropriate to the role. Participate in rotational requirements to support the needs of the service, putting patient services before personal preferences. Provide cover during periods of annual leave and sickness for other administrative staff. Undertake any other duties as and when required. Person Specification Qualifications Secondary-level education GCSE Maths and English at C-grade or above, or equivalent Evidence of further development Experience Previous administrative and clerical experience Evidence of working as part of a team as well as in isolation Confidence in dealing with professional groups Previous administrative and clerical experience in a hospital environment Evidence of handling difficult circumstances e.g. customer complaints Knowledge of NHS administrative procedures Skills Excellent written and verbal communication skills Ability to identify barriers to communication and adapt style/method accordingly Basic keyboard skills and IT literate Ability to prioritise workload Excellent interpersonal skills and telephone manner Ability to work unsupervised or as part of a team Knowledge Understanding of the importance of data protection and confidentiality Basic knowledge of NHS terminology Values Achievement and recognition. Learning and development. Healthy workplace. Communication and engagement. Proud of The Christie. Other Attention to detail and accuracy Ability to work under pressure Ability to follow standard operating procedures or policies Adaptable to change and flexible in approach to new procedures or working practices Willingness to learn Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 09, 2026
Full time
An exciting opportunity has arisen for a motivated individual to join the Referrals and Bookings Team as a Clerical Administrator to work with the new referrals team and outpatients team in department 22. As a clerical administrator you are responsible for welcoming patients to the department, updating patient details on the system, registering new patients and adding their referrals and relevant documentation on to the Trust patient administration system (CareFlow) and booking follow-up appointments. The team support outpatient activity through the provision of a high quality, patient/ customer focused service. Clerical Administrators are responsible for ensuring that clinic outcomes are actioned effectively and in line with standard operating procedures and policies as appropriate and also ensuring patient referrals are added on to CareFlow within 24 hours. The Outpatients reception operates Monday to Friday 8am-6:00pm, and the successful candidate will be required to work on rota to ensure that the reception desk in manned between these hours Monday - Friday. This is a busy and varied role, and the post holder must possess excellent administration and communication skills. The successful candidate will be enthusiastic, willing to learn, eager to be an effective part of a friendly team, and able to use their initiative. Main duties of the job Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format. Communicate complex information about appointment schedules to patients. Communicate with patients who may be anxious, angry or upset. Exchange relevant information with GPs and other health professionals. Deal compassionately with distressing situations. Liaise with other members of staff regarding case notes and patient visits. Work as part of a team. Maintain patient confidentiality at all times. Resolve issues arising in own role, such as cancellation of patient appointments and missing patient notes. Use own initiative to liaise with clinical staff and other colleagues where necessary regarding patient queries. Use patient information systems to assist patients and staff with solving issues. Apply knowledge to correctly code treatment appointments and first definitive treatment. Assess patients' demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS. Plan for patient admissions, appointments and discharge. Make alterations to clinic structure to accommodate arrival of unexpected patients. Order stationery and other supplies. Ensure that annual leave does not occur at the same time as colleagues. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Ensure that all new referrals are registered within 24 hours of receipt, and scanned onto the Patient Administration System (Medway) and CWP. Ensure the timely preparation of new patient notes for all outpatient attendances. Ensure accurate input of patient details when updating information databases and Patient Administration System (Medway), including routine use of the case note tracking system. Support the Clinic Administrators to manage clinic templates including amending appointment slots, cancelling, reducing or adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Medway). Liaise with referring Trusts regarding any outstanding patient reports as per Minimum Data Set (MDS) requirements. Take action in line with escalation procedures to ensure management are aware of any service issues or risks and concerns raised by a service user. Communicate with service users (patients/relatives) via telephone in an empathetic and professional manner, using tact and diplomacy. Acknowledge potential barriers to communication e.g. language difficulties, disabilities and modify style of communication appropriately. Communicate effectively with all members of staff and external stakeholders, ensuring that a professional manner is maintained at all times. Undertake general administrative duties e.g. collating and disseminating incoming and outgoing correspondence, filing paperwork, to contribute to the effective operation of the team. Undertake all duties allocated by Clinic Supervisors or Assistant Service Manager as appropriate to the role e.g. answering patient queries, preparation of patient notes, appointment bookings. Work autonomously and as part of a team, to organise own workload and prioritise urgent matters e.g. referrals requiring an urgent appointment. Good knowledge of Health Records systems and Medway. Maintain a good understanding of RTT and Cancer Standards, and contribute to the compliance of all patient pathway targets. Work within all Trust policies appropriate to the role. Participate in rotational requirements to support the needs of the service, putting patient services before personal preferences. Provide cover during periods of annual leave and sickness for other administrative staff. Undertake any other duties as and when required. Other Duties Update information, admitting, discharging and transferring patients on the patient information system. Work in patient information system, requiring standard keyboard skills. Use office equipment including PCs, and phones. Provide comprehensive advice to patients/relatives regarding appointments. Signpost patients to other areas of hospital. Follow all relevant policy and legislation. Work collaboratively with colleagues to ensure policies are adhered to. Provide induction support to new post holders. Demonstrate workplace routines to less experienced members of staff. Additional responsibilities Undertake surveys/audits as necessary to own work. Post holder is expected to follow all relevant protocols, SOPs and standard practice. Support Manager is available as point of reference for any queries and will meet regularly with staff. Plan and organise own time and workload activity with prioritisation and liaising with team members. Use own initiative to solve problems and answer staff and patient enquiries. Work within all Trust policies appropriate to the role. Participate in rotational requirements to support the needs of the service, putting patient services before personal preferences. Provide cover during periods of annual leave and sickness for other administrative staff. Undertake any other duties as and when required. Person Specification Qualifications Secondary-level education GCSE Maths and English at C-grade or above, or equivalent Evidence of further development Experience Previous administrative and clerical experience Evidence of working as part of a team as well as in isolation Confidence in dealing with professional groups Previous administrative and clerical experience in a hospital environment Evidence of handling difficult circumstances e.g. customer complaints Knowledge of NHS administrative procedures Skills Excellent written and verbal communication skills Ability to identify barriers to communication and adapt style/method accordingly Basic keyboard skills and IT literate Ability to prioritise workload Excellent interpersonal skills and telephone manner Ability to work unsupervised or as part of a team Knowledge Understanding of the importance of data protection and confidentiality Basic knowledge of NHS terminology Values Achievement and recognition. Learning and development. Healthy workplace. Communication and engagement. Proud of The Christie. Other Attention to detail and accuracy Ability to work under pressure Ability to follow standard operating procedures or policies Adaptable to change and flexible in approach to new procedures or working practices Willingness to learn Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Lead Counsellor Children and Young People
NHS Exeter, Devon
Go back Royal Devon University Healthcare NHS Foundation Trust Lead Counsellor Children and Young People The closing date is 17 March 2026 This is an exciting opportunity to become part the Children's Centre of Excellence within Devon and Cornwall Sexual Assault Referral Centre's. We are looking to for an experienced therapist to lead our growing team of specialist sexual violence therapists in delivering evidence based interventions to children and young people who have experienced sexual harm within Devon and Torbay. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Devon and Cornwall SARC deliver trauma processing interventions (TF - CBT) to children within the region as part of the wider sexual violence therapeutic system. We are looking for a experienced therapist to lead our growing team within this speciality. You will work as part of a multidisciplinary team consisting of Consultants, Paediatricians, Forensic Doctors, Specialist Safeguarding Nurse, Assistant Practitioners with management and administrative support. We are looking for an experienced leader who can build on existing partnerships, pathways and system change work, whilst holding a clinical case load and supporting therapists within the service. Working Pattern: 3 days a week between Monday and Friday. To be agreed on appointment. Interview Date: To Be Confirmed For further information please contact: Lyndsay Howell, General Manager on or Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date, remuneration will be based on the 2025-6 pay bandings (Pay scales for 2025/26 NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements See job description text above, and (where applicable) you can download a copy of the full job description See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Royal Devon University Healthcare NHS Foundation Trust
Mar 06, 2026
Full time
Go back Royal Devon University Healthcare NHS Foundation Trust Lead Counsellor Children and Young People The closing date is 17 March 2026 This is an exciting opportunity to become part the Children's Centre of Excellence within Devon and Cornwall Sexual Assault Referral Centre's. We are looking to for an experienced therapist to lead our growing team of specialist sexual violence therapists in delivering evidence based interventions to children and young people who have experienced sexual harm within Devon and Torbay. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Devon and Cornwall SARC deliver trauma processing interventions (TF - CBT) to children within the region as part of the wider sexual violence therapeutic system. We are looking for a experienced therapist to lead our growing team within this speciality. You will work as part of a multidisciplinary team consisting of Consultants, Paediatricians, Forensic Doctors, Specialist Safeguarding Nurse, Assistant Practitioners with management and administrative support. We are looking for an experienced leader who can build on existing partnerships, pathways and system change work, whilst holding a clinical case load and supporting therapists within the service. Working Pattern: 3 days a week between Monday and Friday. To be agreed on appointment. Interview Date: To Be Confirmed For further information please contact: Lyndsay Howell, General Manager on or Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date, remuneration will be based on the 2025-6 pay bandings (Pay scales for 2025/26 NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements See job description text above, and (where applicable) you can download a copy of the full job description See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Royal Devon University Healthcare NHS Foundation Trust
Quickline Communications
Head of Procurement
Quickline Communications Eppleworth, North Humberside
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Mar 05, 2026
Full time
Head of Procurement We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. We are one of the UK s fully funded Altnets. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Head of Procurement to play a pivotal role in our transformation and growth. This is an opportunity for a leader who is energised by driving commercial excellence, thrives on building strong partnerships, and takes pride in creating long-term value. Could that be you? Here s why you ll love this role -You will lead on our procurement transformation journey, with full ownership of our spend which is well in excess of £100m across 600 partners. - By establishing robust frameworks, you ll hold suppliers accountable for delivery, cost, and quality, ensuring best-in-class outcomes. - With a focus on efficiency, you ll champion digitisation and automation, maximising ROI from systems like Salesforce while streamlining processes. - Through leadership and mentoring, you ll develop a high-performance team, building career pathways and fostering a culture of accountability and continuous improvement. Here s why you ll be great in this role - You will be an accomplished senior procurement leader with a proven background in customer-obsessed, high-growth organisations ideally with exposure to private equity environments, challenger brands, or high-tech businesses where digitisation and automation are at the core. - Leveraging strong commercial acumen, you ll excel in negotiations, cost control, and supplier accountability, consistently driving measurable savings. - Backed by experience in digitisation and automation, you ll use technology to enhance visibility, governance, and efficiency across procurement. - As an influential leader, you ll inspire cultural change, embedding cost-consciousness, customer focus, and best practice across the business. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Consultant Psychiatrist - First Response Service
NHS
We are seeking to recruit a full time Consultant for First Response Service across Mid Mersey and are looking for an enthusiastic, proactive colleague to provide dynamic leadership to the service and the Trust as a whole. This is a new full-time post based in Hollins Park Hospital. The post holder will work collaboratively with our Operational Manager, Clinical Service Manager and FRS Specialty doctor based in Clock View to provide leadership and clinical expertise to the First Response Service and ensure we deliver an excellent, responsive, and high-quality service. The post holder will also be supported, where appropriate, to develop a special interest in a clinical area, which meets the Trust objectives. The post holder will be responsible for the overall assessment, and management of patients presented to FRS in Mid Mersey by working closely with other members of the multidisciplinary team including clinical service manager, advanced clinical practitioner, clinical lead, Operational Managers (Band 8A), dual diagnosis practitioners, mental health practitioners, assistant practitioners, assistant clinical psychologist, clinical psychologist, social workers and support workers. You will enjoy working as part of a highly skilled and motivated team to deliver excellent care. Main duties of the job Urgent reviews for the patients and to chair management planning meetings involving families, community and social care services. Clinical/managerial supervisor responsibilities for the specialty doctor based in FRS in Clock View Hospital. For Medic Assessments within team there are appointments available within office hours. They are first triaged by the clinical leads. Registered practitioners can speak to the medic on site or by phone to discuss acceptance of service users. Urgent Assessments are facilitated by the medic directly and via secretary. If an MHAA is required, this should be discussed with the clinical lead. Every opportunity should be actioned to support contact with the service user. This includes telephone contacts, home visit, discussion with family or carers, prior to application to careline, in order to gain as much clinical or collateral information as possible. Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. Maintain a high standard of clinical work when carrying out assessments. Ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Job responsibilities Clinical duties of post holder: Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. To carry out comprehensive Risk Assessments and participate in Trusts risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) and Multi Agency Public Protection Arrangement (MAPPA) Meetings. To provide medical leadership to the FRS team. Liaise with families / carers. Liaise with aspects of the Criminal Justice System regarding patients. Liaise with other stakeholders and interested parties. The post holder will be expected to maintain effective communication with other services, including in-patient and community mental health teams, crisis services, and primary care. Provide clinical/educational supervision to junior colleagues, NMP and AP. To attend daily safety huddle and multidisciplinary team meetings. The Trust has a number of medical management roles and encourages medical staff to participate in these. Likewise, medical staff are encouraged to participate in the wider discussion forums within the Trust and join committees/working parties in other areas. Support is provided within job plans to undertake these roles. The post holder will be expected to participate in the Consultant on call rota covering all specialties apart from CAMHS and Forensic services in the Warrington, Halton, St Helens & Knowsley areas. Please see job description for further details. Person Specification Qualifications MB BS or equivalent medical qualification. Qualification or higher degree in medical education, clinical research or management. CCT or CESR in General Adult or Old Age Psychiatry. Additional clinical qualifications. Fully registered with the GMC with a licence to practise at the time of appointment. Included on the GMC Specialist Register OR within six months. Approved clinician status OR able to achieve within 6 months of appointment. Approved under S12 OR able to achieve with 3 months of appointment. In good standing with GMC with respect to warning and conditions on practice. Transport Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Clinical Skills, Knowledge & Experience Excellent knowledge in specialty. Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge. Excellent oral and written communication skills in English. Able to manage clinical complexity and uncertainty. Makes decisions based on evidence and experience including the contribution of others. Able to meet duties under MHA and MCA. Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service. Academic Skills & Lifelong learning Able to deliver undergraduate or postgraduate teaching and training. Ability to work in and lead team. Demonstrate commitment to shared leadership & collaborative working to deliver improvement. Participated in continuous professional development. Participated in research or service evaluation. Able to use and appraise clinical evidence. Has actively participated in clinical audit and quality improvement programmes. Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post. Reflected on purpose of CPD undertaken. Experienced in clinical research and / or service evaluation. Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications. Has led clinical audits leading to service change or improved outcomes to patients. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £109,725 to £145,478 a yearper annum, plus 10% R&R (non contractual) & on call supplement
Mar 02, 2026
Full time
We are seeking to recruit a full time Consultant for First Response Service across Mid Mersey and are looking for an enthusiastic, proactive colleague to provide dynamic leadership to the service and the Trust as a whole. This is a new full-time post based in Hollins Park Hospital. The post holder will work collaboratively with our Operational Manager, Clinical Service Manager and FRS Specialty doctor based in Clock View to provide leadership and clinical expertise to the First Response Service and ensure we deliver an excellent, responsive, and high-quality service. The post holder will also be supported, where appropriate, to develop a special interest in a clinical area, which meets the Trust objectives. The post holder will be responsible for the overall assessment, and management of patients presented to FRS in Mid Mersey by working closely with other members of the multidisciplinary team including clinical service manager, advanced clinical practitioner, clinical lead, Operational Managers (Band 8A), dual diagnosis practitioners, mental health practitioners, assistant practitioners, assistant clinical psychologist, clinical psychologist, social workers and support workers. You will enjoy working as part of a highly skilled and motivated team to deliver excellent care. Main duties of the job Urgent reviews for the patients and to chair management planning meetings involving families, community and social care services. Clinical/managerial supervisor responsibilities for the specialty doctor based in FRS in Clock View Hospital. For Medic Assessments within team there are appointments available within office hours. They are first triaged by the clinical leads. Registered practitioners can speak to the medic on site or by phone to discuss acceptance of service users. Urgent Assessments are facilitated by the medic directly and via secretary. If an MHAA is required, this should be discussed with the clinical lead. Every opportunity should be actioned to support contact with the service user. This includes telephone contacts, home visit, discussion with family or carers, prior to application to careline, in order to gain as much clinical or collateral information as possible. Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. Maintain a high standard of clinical work when carrying out assessments. Ensure compliance with our clinical governance framework, you will motivate colleagues, champion service user safety and dignity and drive continuous improvement. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Job responsibilities Clinical duties of post holder: Consultant psychiatrist responsibility for FRS across Mid Mersey. Carry out comprehensive psychiatric assessments and provide treatment for patients referred to FRS as in outpatient and community assessment. Support FRS staff to manage psychiatric emergencies. Conduct patient reviews, and mental health act assessments, and attend multi-professional meetings. To carry out comprehensive Risk Assessments and participate in Trusts risk management processes such as Health Risk Assessment and Management Meetings (H-RAMM) and Multi Agency Public Protection Arrangement (MAPPA) Meetings. To provide medical leadership to the FRS team. Liaise with families / carers. Liaise with aspects of the Criminal Justice System regarding patients. Liaise with other stakeholders and interested parties. The post holder will be expected to maintain effective communication with other services, including in-patient and community mental health teams, crisis services, and primary care. Provide clinical/educational supervision to junior colleagues, NMP and AP. To attend daily safety huddle and multidisciplinary team meetings. The Trust has a number of medical management roles and encourages medical staff to participate in these. Likewise, medical staff are encouraged to participate in the wider discussion forums within the Trust and join committees/working parties in other areas. Support is provided within job plans to undertake these roles. The post holder will be expected to participate in the Consultant on call rota covering all specialties apart from CAMHS and Forensic services in the Warrington, Halton, St Helens & Knowsley areas. Please see job description for further details. Person Specification Qualifications MB BS or equivalent medical qualification. Qualification or higher degree in medical education, clinical research or management. CCT or CESR in General Adult or Old Age Psychiatry. Additional clinical qualifications. Fully registered with the GMC with a licence to practise at the time of appointment. Included on the GMC Specialist Register OR within six months. Approved clinician status OR able to achieve within 6 months of appointment. Approved under S12 OR able to achieve with 3 months of appointment. In good standing with GMC with respect to warning and conditions on practice. Transport Holds and will use valid UK driving licence OR provides evidence of proposed alternative. Clinical Skills, Knowledge & Experience Excellent knowledge in specialty. Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge. Excellent oral and written communication skills in English. Able to manage clinical complexity and uncertainty. Makes decisions based on evidence and experience including the contribution of others. Able to meet duties under MHA and MCA. Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service. Academic Skills & Lifelong learning Able to deliver undergraduate or postgraduate teaching and training. Ability to work in and lead team. Demonstrate commitment to shared leadership & collaborative working to deliver improvement. Participated in continuous professional development. Participated in research or service evaluation. Able to use and appraise clinical evidence. Has actively participated in clinical audit and quality improvement programmes. Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post. Reflected on purpose of CPD undertaken. Experienced in clinical research and / or service evaluation. Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications. Has led clinical audits leading to service change or improved outcomes to patients. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £109,725 to £145,478 a yearper annum, plus 10% R&R (non contractual) & on call supplement
Hargreaves Lansdown plc
Head of Enterprise Risk Management
Hargreaves Lansdown plc Bristol, Gloucestershire
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# Step into a role where your expertise shapes the future of enterprise risk at HL. As Head of Enterprise Risk Management, you'll set the strategic direction for our group-wide risk framework and prudential risk agenda, and lead the charge in strengthening how we manage effectively strategic, financial, operational, and investment risk This is your opportunity to influence key decisions, champion best practice, and play a pivotal part in protecting and enhancing HL's trusted reputation. What you'll be doing Overall, the individual must be a highly credible operator who is able to set a clear strategy for enterprise risk wide management and prudential risk management on behalf of the Deputy GCRO to: Define and lead the Group Enterprise Risk strategy to ensure holistic risk coverage of principal risk. Oversee delivery of the ICARA and Wind Down Plan and manage the Finance business partnership. Set the strategy for risk reporting and ensure timely delivery of group-level risk reporting to the Executive Management team and the Board. Lead on the delivery of the annual risk assessments including risk maturity, Directors' attestations and risk adjustment. Lead on the identification of emerging trends and maturating the emerging risk framework. Design and embed accountability through the delivery of the Senior Managers Certification Regime programme. Anticipates internal/external challenges and evaluates best practice to establish, recommend and deliver core GRC tool strategy and embed into HL processes. In conjunction with senior peers, represent the GCRO in senior management committees or working forums where appropriate Assist GCRO and senior GCRO leadership team to drive an effective Risk strategy across the Group. Assist the DGCRO in the functional management of the Second Line Risk team. Build and maintain trusted and open relationships with external regulators, including the FCA as well as senior risk and control peers in the First Line. About you Proven ability to drive strategy and deliver meaningful change Strong background in risk or compliance at a senior level Able to design and shape effective enterprise wide risk frameworks Confident operating within a regulated environment Skilled in leading teams and influencing cross business initiatives Strong written and verbal communication skills, able to engage senior leaders and regulators Experience in ERM and organisational design is beneficial Interview process A 2-stage interview process including a presentation. There will also be a leadership assessment consisting of an online assessment and a feedback session. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients.We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We're steered by our core values that promote service, quality, innovation, and opportunity in everything we do.For more information about careers at HL and to see all our vacancies, please visit our .
Mar 01, 2026
Full time
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!About the role# Step into a role where your expertise shapes the future of enterprise risk at HL. As Head of Enterprise Risk Management, you'll set the strategic direction for our group-wide risk framework and prudential risk agenda, and lead the charge in strengthening how we manage effectively strategic, financial, operational, and investment risk This is your opportunity to influence key decisions, champion best practice, and play a pivotal part in protecting and enhancing HL's trusted reputation. What you'll be doing Overall, the individual must be a highly credible operator who is able to set a clear strategy for enterprise risk wide management and prudential risk management on behalf of the Deputy GCRO to: Define and lead the Group Enterprise Risk strategy to ensure holistic risk coverage of principal risk. Oversee delivery of the ICARA and Wind Down Plan and manage the Finance business partnership. Set the strategy for risk reporting and ensure timely delivery of group-level risk reporting to the Executive Management team and the Board. Lead on the delivery of the annual risk assessments including risk maturity, Directors' attestations and risk adjustment. Lead on the identification of emerging trends and maturating the emerging risk framework. Design and embed accountability through the delivery of the Senior Managers Certification Regime programme. Anticipates internal/external challenges and evaluates best practice to establish, recommend and deliver core GRC tool strategy and embed into HL processes. In conjunction with senior peers, represent the GCRO in senior management committees or working forums where appropriate Assist GCRO and senior GCRO leadership team to drive an effective Risk strategy across the Group. Assist the DGCRO in the functional management of the Second Line Risk team. Build and maintain trusted and open relationships with external regulators, including the FCA as well as senior risk and control peers in the First Line. About you Proven ability to drive strategy and deliver meaningful change Strong background in risk or compliance at a senior level Able to design and shape effective enterprise wide risk frameworks Confident operating within a regulated environment Skilled in leading teams and influencing cross business initiatives Strong written and verbal communication skills, able to engage senior leaders and regulators Experience in ERM and organisational design is beneficial Interview process A 2-stage interview process including a presentation. There will also be a leadership assessment consisting of an online assessment and a feedback session. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and outpatient care Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients.We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We're steered by our core values that promote service, quality, innovation, and opportunity in everything we do.For more information about careers at HL and to see all our vacancies, please visit our .
Consultant in Oral Medicine
NHS Birmingham, Staffordshire
This substantive post is maximum part-time (8 programmed activities) or part-time as agreed and will be subject to the current Terms and Conditions of service governing the appointment of Hospital Medical and Dental Staff in England and Wales, or as subsequently varied by agreement. The post may be available as a job share. The appointee will be employed by the Birmingham Community Healthcare NHS Foundation Trust. For this post we are looking to recruit to the following working days to support with consultant cover within the division: Monday, Thursday and Friday however we would be happy to discuss this further if required. Flexible / part time working can be considered. Main duties of the job The main clinical duties of the post will involve the outpatient care of patients at Birmingham Dental Hospital, covering all aspects of Oral Medicine. Where appropriate, the Consultant will liaise with colleagues in other speciality areas to provide multidisciplinary treatment for patients with complex medical and dental problems. In conjunction with Consultant and Senior colleagues, ensure that the requirements of clinical governance are met. In conjunction with Consultant and Senior colleagues, take part in medical audit and research as appropriate. In conjunction with Consultant and Senior colleagues, play a full part in the professional supervision and management of junior medical staff. In conjunction with Consultant and Senior colleagues, take responsibility for and devote time to teaching, examination and accreditation duties as required for junior staff. For a suitably qualified candidate an honorary Senior Lecturer's contract will be sought from the University of Birmingham. Departmental administration and routine correspondence with referring Practitioners will be required, for which secretarial support is available. The post holder will be managerially accountable to the Divisional Medical Director for the Dental Hospital. The appointee will be clinically accountable to the Head of Service for Oral Medicine. Consultants will have their performance and job plan regularly reviewed by the Head of Service through the annual job planning process. About us The Birmingham Dental Hospital is an undergraduate dental teaching hospital that shares purpose built accommodation with the School of Dentistry of the University of Birmingham. It is sited in a new purpose built building at Pebble Mill in Edgbaston. The Dental Hospital provides an outpatient and day case service with approximately 130,000 patient attendances per annum. All dental specialties are represented within the hospital building by Consultant clinics and/or university teaching departments. Excellent liaison exists with clinical and laboratory departments associated with the main medical teaching hospitals in Birmingham. A comprehensive range of investigative and report services are available. Birmingham Dental Hospital forms part of the Dental Services Directorate which is integrated with the Community Services within the Birmingham Community Healthcare NHS Foundation Trust. Birmingham Community Healthcare NHS Foundation Trust is currently one of the largest Community Trusts in the country and incorporates significant elements, both within Community and Specialist Services (including Birmingham Dental Hospital). Birmingham Dental Hospital and the Community Dental Services comprise the Dental Division. The Division is headed up by a Divisional Medical Director, Divisional Director and Director of Nursing and Therapies. Job responsibilities The appointment will be as a Consultant in Oral Medicine on a part time basis, by agreement, under the employment of the Birmingham Community Healthcare NHS Foundation Trust. The successful applicant will be based at Birmingham Dental Hospital and will provide a comprehensive diagnostic, treatment and advisory service for patients referred from General Dental Practitioners, General Medical Practitioners and Consultant colleagues in other medical and dental specialties or who may be self-referred via the Urgent Care service at the Dental Hospital. As an NHS appointment, the duties predominantly involve service activity. However, the Dental Services have a strong commitment to education and training of undergraduate and postgraduate dental, hygiene and therapy students, and junior staff. The responsibility for developing and delivering the undergraduate teaching programme lies with the academic lead, who liaises with NHS colleagues in planning clinical teaching and assessment of students. The Consultant may be invited to participate in the Final BDS clinical examinations, and allowance for this is made in capacity planning for the department. The Consultant will be involved, as appropriate, in the clinical training of junior hospital staff and will contribute to the training programme for Specialist Registrars. The post holder will be encouraged to further develop both teaching and service activities, including the Managed Clinical Network, within the budgetary limits set by the Trust. The responsibility will be to work as an Oral Medicine Consultant and manage patients independently. The role consists of working in a team of consultants and junior staff managing Oral Medicine conditions. The post will line manage non-consultant grade staff. The role will be based at the Birmingham Dental Hospital but there may be a requirement to undertake sessions at other hospitals and clinics within the region by prior agreement with the relevant management. Please see the attached job description and person specification for more detailed information in regards to this post. Person Specification Qualifications/ Training oFull registration with the United Kingdom General Dental Council (GDC) oOn the GDC Specialist Register in Oral Medicine oIntercollegiate Specialty Fellowship Examination in Oral Medicine or equivalent oSuccessful completion of ISFE examination or equivalent or be in the final 6 months of training at the time of interview. oMSc or equivalent Experience oSuccessful completion of an SAC-approved 5-year minimum training programme in Oral Medicine, or within 6 months of completion, or equivalent oExperience of post graduate teaching and undergraduate teaching. oTraining qualification in teaching. oPublication in referred journals oCurrent holders of a substantive NHS or honorary NHS consultant contract in Oral Medicine are eligible to be shortlisted. oApplicants who are Nationals from another European country are elsewhere overseas would have to show equivalence to the 5-year minimum training period in the National Health Service for Oral Medicine. oResearch relevant to the Oral Medicine specialty. Skills / Knowledge oAbility to think creatively and prioritise oAbility to debate highly complex issues with peers and senior colleagues as well as with subordinates oTeam building, motivational skills oAbility to foster an inclusive approach, delegate and motivate people to achieve organisational goals oHigh developed negotiating skills with an ability to use a range of influencing styles to achieve the required results oKnowledge and understanding of clinical information and its impact on the service oAbility to develop & deliver effective reports and presentations oAwareness of clinical service management issues oExperience of service management Personal Qualities oAbility to obtain and retain the support of senior clinical colleagues oEvidence of significant achievement and personal contribution to organisational success oStrong participative and supportive management style whilst also able to direct and take difficult decisions and act assertively oAbility to manage under pressure oPersonal integrity and able to work ethically oPositive, energetic, enthusiastic in outlook and able to set a good example oAbility to work independently oGood Team Working Skills oStrategic thinker and able to set longer term goals oPolitical awareness and diplomacy Other requirements oAbility to work flexibly oWillingness to devote time to the role, including attendance at appropriate meetings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 28, 2026
Full time
This substantive post is maximum part-time (8 programmed activities) or part-time as agreed and will be subject to the current Terms and Conditions of service governing the appointment of Hospital Medical and Dental Staff in England and Wales, or as subsequently varied by agreement. The post may be available as a job share. The appointee will be employed by the Birmingham Community Healthcare NHS Foundation Trust. For this post we are looking to recruit to the following working days to support with consultant cover within the division: Monday, Thursday and Friday however we would be happy to discuss this further if required. Flexible / part time working can be considered. Main duties of the job The main clinical duties of the post will involve the outpatient care of patients at Birmingham Dental Hospital, covering all aspects of Oral Medicine. Where appropriate, the Consultant will liaise with colleagues in other speciality areas to provide multidisciplinary treatment for patients with complex medical and dental problems. In conjunction with Consultant and Senior colleagues, ensure that the requirements of clinical governance are met. In conjunction with Consultant and Senior colleagues, take part in medical audit and research as appropriate. In conjunction with Consultant and Senior colleagues, play a full part in the professional supervision and management of junior medical staff. In conjunction with Consultant and Senior colleagues, take responsibility for and devote time to teaching, examination and accreditation duties as required for junior staff. For a suitably qualified candidate an honorary Senior Lecturer's contract will be sought from the University of Birmingham. Departmental administration and routine correspondence with referring Practitioners will be required, for which secretarial support is available. The post holder will be managerially accountable to the Divisional Medical Director for the Dental Hospital. The appointee will be clinically accountable to the Head of Service for Oral Medicine. Consultants will have their performance and job plan regularly reviewed by the Head of Service through the annual job planning process. About us The Birmingham Dental Hospital is an undergraduate dental teaching hospital that shares purpose built accommodation with the School of Dentistry of the University of Birmingham. It is sited in a new purpose built building at Pebble Mill in Edgbaston. The Dental Hospital provides an outpatient and day case service with approximately 130,000 patient attendances per annum. All dental specialties are represented within the hospital building by Consultant clinics and/or university teaching departments. Excellent liaison exists with clinical and laboratory departments associated with the main medical teaching hospitals in Birmingham. A comprehensive range of investigative and report services are available. Birmingham Dental Hospital forms part of the Dental Services Directorate which is integrated with the Community Services within the Birmingham Community Healthcare NHS Foundation Trust. Birmingham Community Healthcare NHS Foundation Trust is currently one of the largest Community Trusts in the country and incorporates significant elements, both within Community and Specialist Services (including Birmingham Dental Hospital). Birmingham Dental Hospital and the Community Dental Services comprise the Dental Division. The Division is headed up by a Divisional Medical Director, Divisional Director and Director of Nursing and Therapies. Job responsibilities The appointment will be as a Consultant in Oral Medicine on a part time basis, by agreement, under the employment of the Birmingham Community Healthcare NHS Foundation Trust. The successful applicant will be based at Birmingham Dental Hospital and will provide a comprehensive diagnostic, treatment and advisory service for patients referred from General Dental Practitioners, General Medical Practitioners and Consultant colleagues in other medical and dental specialties or who may be self-referred via the Urgent Care service at the Dental Hospital. As an NHS appointment, the duties predominantly involve service activity. However, the Dental Services have a strong commitment to education and training of undergraduate and postgraduate dental, hygiene and therapy students, and junior staff. The responsibility for developing and delivering the undergraduate teaching programme lies with the academic lead, who liaises with NHS colleagues in planning clinical teaching and assessment of students. The Consultant may be invited to participate in the Final BDS clinical examinations, and allowance for this is made in capacity planning for the department. The Consultant will be involved, as appropriate, in the clinical training of junior hospital staff and will contribute to the training programme for Specialist Registrars. The post holder will be encouraged to further develop both teaching and service activities, including the Managed Clinical Network, within the budgetary limits set by the Trust. The responsibility will be to work as an Oral Medicine Consultant and manage patients independently. The role consists of working in a team of consultants and junior staff managing Oral Medicine conditions. The post will line manage non-consultant grade staff. The role will be based at the Birmingham Dental Hospital but there may be a requirement to undertake sessions at other hospitals and clinics within the region by prior agreement with the relevant management. Please see the attached job description and person specification for more detailed information in regards to this post. Person Specification Qualifications/ Training oFull registration with the United Kingdom General Dental Council (GDC) oOn the GDC Specialist Register in Oral Medicine oIntercollegiate Specialty Fellowship Examination in Oral Medicine or equivalent oSuccessful completion of ISFE examination or equivalent or be in the final 6 months of training at the time of interview. oMSc or equivalent Experience oSuccessful completion of an SAC-approved 5-year minimum training programme in Oral Medicine, or within 6 months of completion, or equivalent oExperience of post graduate teaching and undergraduate teaching. oTraining qualification in teaching. oPublication in referred journals oCurrent holders of a substantive NHS or honorary NHS consultant contract in Oral Medicine are eligible to be shortlisted. oApplicants who are Nationals from another European country are elsewhere overseas would have to show equivalence to the 5-year minimum training period in the National Health Service for Oral Medicine. oResearch relevant to the Oral Medicine specialty. Skills / Knowledge oAbility to think creatively and prioritise oAbility to debate highly complex issues with peers and senior colleagues as well as with subordinates oTeam building, motivational skills oAbility to foster an inclusive approach, delegate and motivate people to achieve organisational goals oHigh developed negotiating skills with an ability to use a range of influencing styles to achieve the required results oKnowledge and understanding of clinical information and its impact on the service oAbility to develop & deliver effective reports and presentations oAwareness of clinical service management issues oExperience of service management Personal Qualities oAbility to obtain and retain the support of senior clinical colleagues oEvidence of significant achievement and personal contribution to organisational success oStrong participative and supportive management style whilst also able to direct and take difficult decisions and act assertively oAbility to manage under pressure oPersonal integrity and able to work ethically oPositive, energetic, enthusiastic in outlook and able to set a good example oAbility to work independently oGood Team Working Skills oStrategic thinker and able to set longer term goals oPolitical awareness and diplomacy Other requirements oAbility to work flexibly oWillingness to devote time to the role, including attendance at appropriate meetings Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Junior Clinical Fellow in Neurosurgery
NHS
The Department of Neurosurgery is the only provider of neurosurgical care in the West of London (previously North West Thames Region). Comprehensive neurosurgical care is provided for both emergency and elective adult cranial and spinal neurosurgical patients, and paediatric neurotrauma cases. At Charing Cross Hospital (CXH), there are 25 beds on 11 South ward (the acute neurosurgical ward), and a further 3 beds on 10 North ward, with two CT scanners, two MRI scanners, and up to date angiographic equipment for endovascular management of neurovascular pathologies, as well as a 24/7 thrombectomy service. There are daily elective cranial and spinal operating lists, and access to the NCEPOD theatre as required. St Mary's Hospital (SMH) receives all the acute cranial and spinal emergencies including neurotrauma, with the exception of neurovascular work, which is managed at CXH. At SMH, patients are cohorted onto the Intensive Care Units, a 19 bed Major Trauma Ward, as well as other surgical wards. At SMH here are three CT scanners, three MRI scanners, and a dedicated neurosurgery emergency operating list Monday to Friday, as well as access to the NCEPOD list as clinically indicated. Expected Start Dates 3 posts - April/May 2026 3 posts - August 2026 Main duties of the job The Trust Resident Doctor at (ST1/2 equivalent level) has the responsibility for the management of common acute and elective neurosurgical conditions, both cranial and spinal. The post holder will share a rota to carry the on-call bleep and take online as well as telephone queries regarding patients from surrounding District General Hospitals. The post holder will be expected to attend theatre either as the primary or assistant surgeon, and to review patients in the outpatient setting (face to face and remotely). They will also be expected to participate in the regular Multi-Disciplinary Team and Mortality and Morbidity meetings, undertake audits/Quality Improvement work, contribute to teaching with preparation of case presentations as per the teaching rota, and supervise the resident doctors (at SHO level) and multi-professional neurosurgical workforce. The duties are performed at both Charing Cross and St Mary's Hospitals. About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Job responsibilities The post provides excellent experience in acute and elective cranial and spinal neurosurgery and is suitable for those pursuing a career in neurosurgery. The post is not recognised by the Royal College of Surgeons for Training purposes. Seminars are organised for further postgraduate teaching and there are opportunities to take study leave. There are weekly MDT meetings with Neurovascular, Neuro-oncology, Skull Base, Pituitary Complex Spine, CSF Disorders, Craniofacial, and Functional subspecialties. 3 Key areas of responsibilities Provide high quality care to patients in Neurosurgery The post holder must be medically qualified and maintain GMC registration. To develop and maintain the competencies necessary to carry out the duties required of the post. To ensure patients are involved in decisions about their care and to respond to their views. Research, teaching and training Where possible to collaborate with academic and clinical colleagues to enhance the Trusts translational research portfolio, at all times meeting the full requirements of research governance. To provide high quality teaching to medical undergraduates and members of other health care professions as required by Clinical Director. Performance management To work with medical, nursing, allied health and managerial colleagues to ensure high performance in the following areas: Clinical efficiency e.g. LOS reductions, reducing cancelled operations and DNA rates. Quality of outcomes e.g. infection control targets, reducing re-admission rates Operational efficiency e.g. day-case rates, waiting list activity and demand management. Governance To participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented. To ensure clinical guidelines and protocols are adhered to by junior medical staff and updated on a regular basis. To keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the divisional director/clinical director To role model good practice for infection control to all members of the multidisciplinary team. Leadership and team working To demonstrate excellent leadership skills with regard to individual performance, clinical teams, the Trust and when participating in national initiatives. To work collaboratively with all members of the multi-disciplinary team and Imperial College London as required. To resolve conflict and difficult situations through negotiation and discussion, involving appropriate parties. To adhere to Trust/departmental guidelines on leave including reporting absence. Person Specification Qualifications MBBS Full GMC Registration with licence to practice MRCS Operative experience in Neurosurgery Language Are able to speak and write English to the appropriate standard necessary to fulfill the job requirements Academic achievements including research/publications Evidence of achievement appropriate to appointment level at HHNT Teaching, Training & Audit Experience of teaching and training Understanding of principles of clinical audit Experience of auditing surgical results Relevant experience in specialty/ sub specialty Experience or aptitude for clinical activity appropriate to job description Clinical Skills Appropriate to job description This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience£44,170 - £67,610 pa+ Ldn Weighting
Feb 28, 2026
Full time
The Department of Neurosurgery is the only provider of neurosurgical care in the West of London (previously North West Thames Region). Comprehensive neurosurgical care is provided for both emergency and elective adult cranial and spinal neurosurgical patients, and paediatric neurotrauma cases. At Charing Cross Hospital (CXH), there are 25 beds on 11 South ward (the acute neurosurgical ward), and a further 3 beds on 10 North ward, with two CT scanners, two MRI scanners, and up to date angiographic equipment for endovascular management of neurovascular pathologies, as well as a 24/7 thrombectomy service. There are daily elective cranial and spinal operating lists, and access to the NCEPOD theatre as required. St Mary's Hospital (SMH) receives all the acute cranial and spinal emergencies including neurotrauma, with the exception of neurovascular work, which is managed at CXH. At SMH, patients are cohorted onto the Intensive Care Units, a 19 bed Major Trauma Ward, as well as other surgical wards. At SMH here are three CT scanners, three MRI scanners, and a dedicated neurosurgery emergency operating list Monday to Friday, as well as access to the NCEPOD list as clinically indicated. Expected Start Dates 3 posts - April/May 2026 3 posts - August 2026 Main duties of the job The Trust Resident Doctor at (ST1/2 equivalent level) has the responsibility for the management of common acute and elective neurosurgical conditions, both cranial and spinal. The post holder will share a rota to carry the on-call bleep and take online as well as telephone queries regarding patients from surrounding District General Hospitals. The post holder will be expected to attend theatre either as the primary or assistant surgeon, and to review patients in the outpatient setting (face to face and remotely). They will also be expected to participate in the regular Multi-Disciplinary Team and Mortality and Morbidity meetings, undertake audits/Quality Improvement work, contribute to teaching with preparation of case presentations as per the teaching rota, and supervise the resident doctors (at SHO level) and multi-professional neurosurgical workforce. The duties are performed at both Charing Cross and St Mary's Hospitals. About us At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Job responsibilities The post provides excellent experience in acute and elective cranial and spinal neurosurgery and is suitable for those pursuing a career in neurosurgery. The post is not recognised by the Royal College of Surgeons for Training purposes. Seminars are organised for further postgraduate teaching and there are opportunities to take study leave. There are weekly MDT meetings with Neurovascular, Neuro-oncology, Skull Base, Pituitary Complex Spine, CSF Disorders, Craniofacial, and Functional subspecialties. 3 Key areas of responsibilities Provide high quality care to patients in Neurosurgery The post holder must be medically qualified and maintain GMC registration. To develop and maintain the competencies necessary to carry out the duties required of the post. To ensure patients are involved in decisions about their care and to respond to their views. Research, teaching and training Where possible to collaborate with academic and clinical colleagues to enhance the Trusts translational research portfolio, at all times meeting the full requirements of research governance. To provide high quality teaching to medical undergraduates and members of other health care professions as required by Clinical Director. Performance management To work with medical, nursing, allied health and managerial colleagues to ensure high performance in the following areas: Clinical efficiency e.g. LOS reductions, reducing cancelled operations and DNA rates. Quality of outcomes e.g. infection control targets, reducing re-admission rates Operational efficiency e.g. day-case rates, waiting list activity and demand management. Governance To participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented. To ensure clinical guidelines and protocols are adhered to by junior medical staff and updated on a regular basis. To keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the divisional director/clinical director To role model good practice for infection control to all members of the multidisciplinary team. Leadership and team working To demonstrate excellent leadership skills with regard to individual performance, clinical teams, the Trust and when participating in national initiatives. To work collaboratively with all members of the multi-disciplinary team and Imperial College London as required. To resolve conflict and difficult situations through negotiation and discussion, involving appropriate parties. To adhere to Trust/departmental guidelines on leave including reporting absence. Person Specification Qualifications MBBS Full GMC Registration with licence to practice MRCS Operative experience in Neurosurgery Language Are able to speak and write English to the appropriate standard necessary to fulfill the job requirements Academic achievements including research/publications Evidence of achievement appropriate to appointment level at HHNT Teaching, Training & Audit Experience of teaching and training Understanding of principles of clinical audit Experience of auditing surgical results Relevant experience in specialty/ sub specialty Experience or aptitude for clinical activity appropriate to job description Clinical Skills Appropriate to job description This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience£44,170 - £67,610 pa+ Ldn Weighting
Respiratory Nurse Clinical Specialist
NHS Hereford, Herefordshire
The post holder will work as an integral part of the respiratory team to provide clinical expertise, specialist advice, and support for patients with a wide range of lung conditions. The post holder will be required to have a general respiratory knowledge with the ability to adapt to the needs of the service. The post will be predominantly outpatient based and will: Provide highly specialised assessment, treatment and care within the outpatient setting to those patients with chronic and acute respiratory conditions using advanced clinical knowledge that is evidence-based. Will function independently or within the clinical team and will demonstrate competency complementary to the consultant's role in the delivery of healthcare. Will provide a high level of professional autonomy, expert advice and support, ensuring the needs of the patients are met by leading, challenging, and changing practice within the clinical setting. Main duties of the job The post will be predominantly outpatient based and will: Provide highly specialised assessment, treatment and care within the outpatient setting to those patients with chronic and acute respiratory conditions using advanced clinical knowledge that is evidence-based. Will function independently or within the clinical team and will demonstrate competency complementary to the consultant's role in the delivery of healthcare. Will provide a high level of professional autonomy, expert advice and support, ensuring the needs of the patients are met by leading, challenging, and changing practice within the clinical setting. About us Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends. More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential. Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential." Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time. Job responsibilities This job description is not intended to be an exhaustive list of duties, but merely to highlight the current main responsibilities of the post. The Trust reserves the right to change terms from time to time. Along with your main duties; you will also be expected to carry out any other duties that are reasonably asked of you. It may be reviewed from time to time in agreement with the post holder and line manager. The post holder will be required to comply with all policies and procedures issued by and on behalf of Wye Valley NHS Trust. Person Specification Education & Qualifications Registered nurse/allied health professional Teaching qualification relevant to specialty or willingness to undertake Relevant Diploma/ Degree/ MSc or equivalent Non-medical prescriber Prepared to undertake post-registration qualification within specialty or equivalent Skills, Knowledge & Abilities Excellent verbal and written communication skills Ability to manage own time and prioritise effectively Able to assess plan implement and evaluate programmes of care Experience roven and demonstrable experience and knowledge within specialty Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 27, 2026
Full time
The post holder will work as an integral part of the respiratory team to provide clinical expertise, specialist advice, and support for patients with a wide range of lung conditions. The post holder will be required to have a general respiratory knowledge with the ability to adapt to the needs of the service. The post will be predominantly outpatient based and will: Provide highly specialised assessment, treatment and care within the outpatient setting to those patients with chronic and acute respiratory conditions using advanced clinical knowledge that is evidence-based. Will function independently or within the clinical team and will demonstrate competency complementary to the consultant's role in the delivery of healthcare. Will provide a high level of professional autonomy, expert advice and support, ensuring the needs of the patients are met by leading, challenging, and changing practice within the clinical setting. Main duties of the job The post will be predominantly outpatient based and will: Provide highly specialised assessment, treatment and care within the outpatient setting to those patients with chronic and acute respiratory conditions using advanced clinical knowledge that is evidence-based. Will function independently or within the clinical team and will demonstrate competency complementary to the consultant's role in the delivery of healthcare. Will provide a high level of professional autonomy, expert advice and support, ensuring the needs of the patients are met by leading, challenging, and changing practice within the clinical setting. About us Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust. Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye. We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends. More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire. We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential. Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential." Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time. Job responsibilities This job description is not intended to be an exhaustive list of duties, but merely to highlight the current main responsibilities of the post. The Trust reserves the right to change terms from time to time. Along with your main duties; you will also be expected to carry out any other duties that are reasonably asked of you. It may be reviewed from time to time in agreement with the post holder and line manager. The post holder will be required to comply with all policies and procedures issued by and on behalf of Wye Valley NHS Trust. Person Specification Education & Qualifications Registered nurse/allied health professional Teaching qualification relevant to specialty or willingness to undertake Relevant Diploma/ Degree/ MSc or equivalent Non-medical prescriber Prepared to undertake post-registration qualification within specialty or equivalent Skills, Knowledge & Abilities Excellent verbal and written communication skills Ability to manage own time and prioritise effectively Able to assess plan implement and evaluate programmes of care Experience roven and demonstrable experience and knowledge within specialty Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
MSK Pathway Manager
NHS
The MSK Service is looking for a dynamic and resilient pathway manager to join the team. This is a crucial role within the team and will be supported by the Service Manager to maintain service delivery and improvement within the department. The successful candidate will be expected to demonstrate a strong commitment to high quality patient care, good organisational skills and be able to demonstrate prioritisation of workload. key components of the role will be to ensure the service offer a safe, caring, responsive and well led service. Ideally you will have experience of line managing staff, working with various staff groups and excellent communication and organisational skills. Main duties of the job Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or providing data information for audits To schedule and attend monthly MDT meetings, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Main Duties and Responsibilities Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways. Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals. Maintain robust knowledge and understanding of Trust and Department of Health targets in relation to RTT pathways, the Access Policy, and NHS Digital initiatives in relation to Outpatients and e Referrals. Interpret, monitor and analyse MSK waiting list reports and patient activity with high attention to detail and provide accurate and timely information to senior staff regarding patient wait times and capacity shortfalls. Skilled in extracting and validating complex and sensitive data. Provide expert advice and guidance where necessary, to the outpatient booking team using detailed MKS service knowledge to ensure RTT targets are met. Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team. To manage the booking of all, follow up appointments in such a way as to maximise the use of available resources, giving due regard to activity levels and waiting times. Identify service improvements or modernisation initiatives that will enhance the patient experience, improve the quality of care provided or enable improvements in performance and work with the clinical and operational team to implement. Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or provide data information for audits. Receive information from Senior Managers and clinicians that requires processing and action including routine and non routine information using judgemental and analytical skills to make decisions based on the information received. To schedule and attend the monthly MDT meeting, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded. Work independently and unsupervised, referring to and liaising with senior staff, to ensure patients concerns, complaints and unacceptable standards of care are investigated and resolved appropriately, ensuring corrective action is taken in line with Trust policy. Monitor quality of customer care delivered, ensuring high standards are delivered and maintained at all times and patient enquiries are dealt with efficiently, professionally and appropriately. Ensure patients are communicated with effectively and in a timely manner in relation to their appointments via email, phone or letter. To oversee the generation of appointment letters, giving accurate, clear and concise information, ensuring additional information is included as necessary, in the form of information leaflets. To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service. Identify performance and capability issues within the service and work to develop improvements to ensure the best outcome for the service and patients Monitor staff adherence to Trust and departmental policies, procedures and mandatory training and identifying any training needs for self development and those of the team. Provide induction and training to all new staff within the department. First line management of patient pathway coordinators, including regular one to one meetings, appraisal, and sickness and performance monitoring. Manage and monitor the ordering and maintenance of stationery stock within the department and authorise orders where appropriate, operating within allocated budget limits. Identify own training and development needs and undertake appropriate training / education as required. Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Person Specification Qualifications & Training Educated to Degree level or equivalent work experience and knowledge gained in the NHS Evidence of continuing professional development NVQ Level 3 or 4 in Business Administration Experience Two years' experience in a senior administrative support role in a patient focussed setting Experience of defining and formulating new processes and policies Experience of analysing data to identify areas for improvements and make recommendations for action. Experience of working with Cerner (iCare), eRS or any relevant patient record management system Experience of staff management and performance appraisals Experience of supervising the workload of others Understanding of Primary Care, GP and Community Services Knowledge Detailed knowledge of NHS processes and procedures Experience of analysing data to identify areas for improvements and make recommendations for action Knowledge of RTT performance targets; experience of monitoring patient pathways Knowledge of HR practices to support sickness management, performance and conduct issues Knowledge of recruitment and retention Experience of using e RS Personal Qualities Dynamic, flexible personality capable of inspiring confidence Excellent organisational skills Proactive, forward thinking, quick problem solving attitude Ability to maintain excellent communication channels and good customer service Willingness to undertake training and professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £31,049 to £37,796 a year per annum plus HCAS (pro rata if part time)
Feb 27, 2026
Full time
The MSK Service is looking for a dynamic and resilient pathway manager to join the team. This is a crucial role within the team and will be supported by the Service Manager to maintain service delivery and improvement within the department. The successful candidate will be expected to demonstrate a strong commitment to high quality patient care, good organisational skills and be able to demonstrate prioritisation of workload. key components of the role will be to ensure the service offer a safe, caring, responsive and well led service. Ideally you will have experience of line managing staff, working with various staff groups and excellent communication and organisational skills. Main duties of the job Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or providing data information for audits To schedule and attend monthly MDT meetings, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service About us Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Job responsibilities Main Duties and Responsibilities Provide advice and guidance and operate as the person of expertise for the MSK service and patient pathways. Support the APPs with e RS related triage administration and queries to ensure timely management of MSK referrals. Maintain robust knowledge and understanding of Trust and Department of Health targets in relation to RTT pathways, the Access Policy, and NHS Digital initiatives in relation to Outpatients and e Referrals. Interpret, monitor and analyse MSK waiting list reports and patient activity with high attention to detail and provide accurate and timely information to senior staff regarding patient wait times and capacity shortfalls. Skilled in extracting and validating complex and sensitive data. Provide expert advice and guidance where necessary, to the outpatient booking team using detailed MKS service knowledge to ensure RTT targets are met. Monitor for effective clinic utilisation and identify any clinic capacity issues that will impact waiting times, and lead on implementing solutions with support from clinicians and operational team. To manage the booking of all, follow up appointments in such a way as to maximise the use of available resources, giving due regard to activity levels and waiting times. Identify service improvements or modernisation initiatives that will enhance the patient experience, improve the quality of care provided or enable improvements in performance and work with the clinical and operational team to implement. Ensure effective processes and procedures are in place to monitor and track performance to meet the service and Trust targets, participating in and/or provide data information for audits. Receive information from Senior Managers and clinicians that requires processing and action including routine and non routine information using judgemental and analytical skills to make decisions based on the information received. To schedule and attend the monthly MDT meeting, ensuring detailed relevant patient information is disseminated for discussion and MDT outcomes are accurately recorded. Work independently and unsupervised, referring to and liaising with senior staff, to ensure patients concerns, complaints and unacceptable standards of care are investigated and resolved appropriately, ensuring corrective action is taken in line with Trust policy. Monitor quality of customer care delivered, ensuring high standards are delivered and maintained at all times and patient enquiries are dealt with efficiently, professionally and appropriately. Ensure patients are communicated with effectively and in a timely manner in relation to their appointments via email, phone or letter. To oversee the generation of appointment letters, giving accurate, clear and concise information, ensuring additional information is included as necessary, in the form of information leaflets. To supervise, support and organise the day to day running of the service, identifying resource needs, distributing workloads and ensuring staff levels are adequate to meet the demand and priorities of the service. Identify performance and capability issues within the service and work to develop improvements to ensure the best outcome for the service and patients Monitor staff adherence to Trust and departmental policies, procedures and mandatory training and identifying any training needs for self development and those of the team. Provide induction and training to all new staff within the department. First line management of patient pathway coordinators, including regular one to one meetings, appraisal, and sickness and performance monitoring. Manage and monitor the ordering and maintenance of stationery stock within the department and authorise orders where appropriate, operating within allocated budget limits. Identify own training and development needs and undertake appropriate training / education as required. Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Person Specification Qualifications & Training Educated to Degree level or equivalent work experience and knowledge gained in the NHS Evidence of continuing professional development NVQ Level 3 or 4 in Business Administration Experience Two years' experience in a senior administrative support role in a patient focussed setting Experience of defining and formulating new processes and policies Experience of analysing data to identify areas for improvements and make recommendations for action. Experience of working with Cerner (iCare), eRS or any relevant patient record management system Experience of staff management and performance appraisals Experience of supervising the workload of others Understanding of Primary Care, GP and Community Services Knowledge Detailed knowledge of NHS processes and procedures Experience of analysing data to identify areas for improvements and make recommendations for action Knowledge of RTT performance targets; experience of monitoring patient pathways Knowledge of HR practices to support sickness management, performance and conduct issues Knowledge of recruitment and retention Experience of using e RS Personal Qualities Dynamic, flexible personality capable of inspiring confidence Excellent organisational skills Proactive, forward thinking, quick problem solving attitude Ability to maintain excellent communication channels and good customer service Willingness to undertake training and professional development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £31,049 to £37,796 a year per annum plus HCAS (pro rata if part time)
Priory Group
CAMHS Visiting Consultant Psychiatrist
Priory Group Birmingham, Staffordshire
CAMHS Visiting Consultant Department: Medical and Psychiatry Employment Type: Zero Hours Location: Priory Wellbeing Centre - Birmingham Description Priory Wellbeing Centre Birmingham is looking to recruit a CAMHS Visiting Consultant to join the team. We offer outpatient treatment for conditions such as depression, anxiety, stress, addictions and eating disorders. There is also a dedicated private service for children and young people (CAMHS) and autism assessments for both adults and children. This is a self employed role. Priory Wellbeing Centre Birmingham is right in the heart of the city centre, making it easy to access expert support for a range of mental health conditions. Alongside one to one therapy, we also run a number of supportive group programmes designed to help with specific challenges. What you'll be doing You will be part of a compassionate team who are committed to our patients' wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a CAMHS Visiting Consultant, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate the wellbeing, dignity and treatment of patients. Taking clinical responsibility for patients, including multidisciplinary ward rounds, risk reviews, strategic reviews and the development of a therapeutic milieu. Fulfilling the role of Responsible Clinician to patients detained under the Mental Health Act (1983). Supervising the process of referral and admission including contributing to pre admission assessments of young people with other team members. Offering a psychiatric perspective to the multidisciplinary team in relation to the assessment, formulation and treatment of adults. Contributing to management meetings and clinical governance meetings for the services provided at the hospital, and contributing to the development of service strategy. You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The role involves clinical responsibility for patients through ward rounds, risk and strategic reviews, and developing a therapeutic milieu. The post holder will act as Responsible Clinician for patients detained under the Mental Health Act (1983), oversee referrals and admissions, and contribute to pre admission assessments. They will provide psychiatric input to the multidisciplinary team on assessment, formulation, and treatment, while also supporting management, clinical governance, and service strategy. The consultant must hold a CCST/CCT (or equivalent) in Psychiatry with experience in inpatient settings supporting individuals with significant mental health difficulties. For more information about the role, you can email . What we will give you in return Clinical freedom - You control your caseload, hours, and treatment plans Team connection - Work independently, with full clinical governance and peer support Steady patient flow - Referrals come via our national brand, GP networks, and online presence Admin taken care of - We handle bookings, billing, and secretarial support Established reputation - Be part of a brand trusted by patients, insurers, and clinicians for 30+ years Quality facilities - Work from fully equipped, CQC registered hospitals and outpatient clinics Flexible commitment - Choose your sessions and work around your lifestyle Inpatient access if needed - Direct pathways into Priory services when required Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
Feb 27, 2026
Full time
CAMHS Visiting Consultant Department: Medical and Psychiatry Employment Type: Zero Hours Location: Priory Wellbeing Centre - Birmingham Description Priory Wellbeing Centre Birmingham is looking to recruit a CAMHS Visiting Consultant to join the team. We offer outpatient treatment for conditions such as depression, anxiety, stress, addictions and eating disorders. There is also a dedicated private service for children and young people (CAMHS) and autism assessments for both adults and children. This is a self employed role. Priory Wellbeing Centre Birmingham is right in the heart of the city centre, making it easy to access expert support for a range of mental health conditions. Alongside one to one therapy, we also run a number of supportive group programmes designed to help with specific challenges. What you'll be doing You will be part of a compassionate team who are committed to our patients' wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a CAMHS Visiting Consultant, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate the wellbeing, dignity and treatment of patients. Taking clinical responsibility for patients, including multidisciplinary ward rounds, risk reviews, strategic reviews and the development of a therapeutic milieu. Fulfilling the role of Responsible Clinician to patients detained under the Mental Health Act (1983). Supervising the process of referral and admission including contributing to pre admission assessments of young people with other team members. Offering a psychiatric perspective to the multidisciplinary team in relation to the assessment, formulation and treatment of adults. Contributing to management meetings and clinical governance meetings for the services provided at the hospital, and contributing to the development of service strategy. You can find additional information in the attached job description. What you'll bring to the role Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The role involves clinical responsibility for patients through ward rounds, risk and strategic reviews, and developing a therapeutic milieu. The post holder will act as Responsible Clinician for patients detained under the Mental Health Act (1983), oversee referrals and admissions, and contribute to pre admission assessments. They will provide psychiatric input to the multidisciplinary team on assessment, formulation, and treatment, while also supporting management, clinical governance, and service strategy. The consultant must hold a CCST/CCT (or equivalent) in Psychiatry with experience in inpatient settings supporting individuals with significant mental health difficulties. For more information about the role, you can email . What we will give you in return Clinical freedom - You control your caseload, hours, and treatment plans Team connection - Work independently, with full clinical governance and peer support Steady patient flow - Referrals come via our national brand, GP networks, and online presence Admin taken care of - We handle bookings, billing, and secretarial support Established reputation - Be part of a brand trusted by patients, insurers, and clinicians for 30+ years Quality facilities - Work from fully equipped, CQC registered hospitals and outpatient clinics Flexible commitment - Choose your sessions and work around your lifestyle Inpatient access if needed - Direct pathways into Priory services when required Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
Deekay Technical Recruitment
Senior Medical Administration and Rota Manager
Deekay Technical Recruitment East Grinstead, Sussex
The postholder will be responsible for overseeing the Medical rota within the Plastic Surgery department. The post holder will be in constant liaison with both junior and senior medical staff, educational supervisors and clinical teams, and will be responsible for the safe cover of the rotas. The post holder will have excellent communication skills and the ability to negotiate and build relationships with the clinical and managerial teams across the hospital. The role is also expected to work alongside the Plastics Service Coordinators in the overall management of the Plastics service where required and deputise as appropriate. The main purpose of the role is to ensure effective rota management to deliver on outpatient activity and theatre activity to support in meeting all local and national targets and waiting times. Support in the delivery of the Trusts strategic plan within sphere of influence, particularly in respect of access targets. Support the plastics surgery service in developing the service within sphere of influence, in line with local and national targets, policy, agreed standards of care and Trust vision. Responsible for planning and implementing rotas for Junior Doctors, Registrars and Consultants, identifying gaps in the service and finding appropriate replacements. This requires significant problem solving to juggle doctors rotas to meet the needs of the service and provide safe patient care Attend weekly scheduling 6 4 2 meetings and Outpatient 6 4 2 meetings, identifying space to request additional theatre and clinic space prior to meetings taking place as required to fulfill service requirements reducing patient wait times where possible in line with local and national targets Monitoring the whereabouts of Doctors who may be required urgently due to service needs in conjunction with Medical Staffing, forward planning for the Plastic surgery business unit to ensure posts have been filled for the year, coordinating adverts, job descriptions and interview panels with Medical staffing when required Identify in advance Locum requirements, checking CV s and identifying/locating appropriate consultant to review and approve. Follow up to confirm booking Ensuring that all locum and agency posts are uploaded onto the relevant IT system, chasing where required for the shifts to be authorised by a senior manager Maintain confidential record of all Doctors in the business unit including contact numbers, mobile numbers Be responsible for ensuring that the Doctors work contracted hours according to Working Time Directive Ensure all new medical staff complete a robust local induction to the Clinical Unit, including any specific job related training, arrange adhoc inductions where required for medical staff who join the trust prior to the set trust induction dates in line with Trust induction policy Experience needed: Significant administration experience in a healthcare environment Experience dealing with medical staffing rotas Staff management Dealing with people at various levels within an organisation including senior management level. Using spreadsheets/databases and generating reports systematically Able to prioritise own work and that of others Good Planning skills Supervisory experience gained within healthcare organisation, preferably acute hospital Knowledge of Healthcare administrative processes for example, PAS Stress awareness and strategies to deal with. Knowledge of IT processes and systems
Feb 24, 2026
Contractor
The postholder will be responsible for overseeing the Medical rota within the Plastic Surgery department. The post holder will be in constant liaison with both junior and senior medical staff, educational supervisors and clinical teams, and will be responsible for the safe cover of the rotas. The post holder will have excellent communication skills and the ability to negotiate and build relationships with the clinical and managerial teams across the hospital. The role is also expected to work alongside the Plastics Service Coordinators in the overall management of the Plastics service where required and deputise as appropriate. The main purpose of the role is to ensure effective rota management to deliver on outpatient activity and theatre activity to support in meeting all local and national targets and waiting times. Support in the delivery of the Trusts strategic plan within sphere of influence, particularly in respect of access targets. Support the plastics surgery service in developing the service within sphere of influence, in line with local and national targets, policy, agreed standards of care and Trust vision. Responsible for planning and implementing rotas for Junior Doctors, Registrars and Consultants, identifying gaps in the service and finding appropriate replacements. This requires significant problem solving to juggle doctors rotas to meet the needs of the service and provide safe patient care Attend weekly scheduling 6 4 2 meetings and Outpatient 6 4 2 meetings, identifying space to request additional theatre and clinic space prior to meetings taking place as required to fulfill service requirements reducing patient wait times where possible in line with local and national targets Monitoring the whereabouts of Doctors who may be required urgently due to service needs in conjunction with Medical Staffing, forward planning for the Plastic surgery business unit to ensure posts have been filled for the year, coordinating adverts, job descriptions and interview panels with Medical staffing when required Identify in advance Locum requirements, checking CV s and identifying/locating appropriate consultant to review and approve. Follow up to confirm booking Ensuring that all locum and agency posts are uploaded onto the relevant IT system, chasing where required for the shifts to be authorised by a senior manager Maintain confidential record of all Doctors in the business unit including contact numbers, mobile numbers Be responsible for ensuring that the Doctors work contracted hours according to Working Time Directive Ensure all new medical staff complete a robust local induction to the Clinical Unit, including any specific job related training, arrange adhoc inductions where required for medical staff who join the trust prior to the set trust induction dates in line with Trust induction policy Experience needed: Significant administration experience in a healthcare environment Experience dealing with medical staffing rotas Staff management Dealing with people at various levels within an organisation including senior management level. Using spreadsheets/databases and generating reports systematically Able to prioritise own work and that of others Good Planning skills Supervisory experience gained within healthcare organisation, preferably acute hospital Knowledge of Healthcare administrative processes for example, PAS Stress awareness and strategies to deal with. Knowledge of IT processes and systems
Procurement Manager
Neom Ltd Harrogate, Yorkshire
The Role We're looking for a motivated Procurement Manager to join our Harrogate-based Operations team. This is a key role responsible for leading NEOM Wellbeing's end to end procurement activity, working closely with Supply & Demand Planning, Product Development, Commercial and Finance to deliver efficient, cost effective sourcing across our product portfolio. You'll take ownership of third party manufacturer relationships negotiating costs, managing performance, forecasting supply continuity and ensuring we have the right partners in place to support our growth. With full responsibility for product costings, you'll manage standard costs, track changes and help drive margin improvements across the business. A big part of the role involves supporting New Product Development, sourcing suitable manufacturers, negotiating lead times and MOQs, and ensuring new launches are delivered on time and within budget. You'll be a key cross functional partner, helping teams navigate procurement considerations and proactively escalating risks where needed. If you thrive in a fast moving environment, enjoy collaborating across teams and are excited by the opportunity to shape and elevate our procurement function, this is a fantastic opportunity to make an impact at NEOM Wellbeing. Why NEOM Wellbeing? At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount! We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! What You Will Do Lead procurement activity across NEOM Wellbeing, collaborating with cross functional teams and managing third party manufacturer strategy, cost negotiations, performance and supply continuity. Drive procurement support for New Product Development, sourcing and onboarding manufacturers, negotiating costs, lead times and MOQs, and ensuring projects are delivered on time and within budget. Maintain strong supplier relationships, coordinating performance reviews, managing agreements, and following up on actions. Ensure supply continuity through proactive capacity planning, lead time management and early risk escalation. Own end to end product costings, including standard costs, cost updates and monthly Price Variance tracking. Manage procurement processes within X3, including supplier setup, contract creation, price maintenance and data accuracy. Act as a trusted partner to all third party manufacturers and internal stakeholders, providing insight and ensuring smooth operational delivery. Support NEOM's sustainability commitments by ensuring third party manufacturers meet environmental, ethical and fair labour standards, and by contributing to lower impact materials, packaging and sourcing initiatives. Qualifications Minimum 3-5 years' experience in procurement, purchasing or supplier management within a product based environment. Strong experience managing third party manufacturers and negotiating costs, MOQs and lead times. Proficiency with ERP/procurement systems (Sage X3 ideal) and strong Excel skills. Experience supporting NPD procurement, running RFQs/RFPs and negotiating commercial contracts. Solid understanding of cost of goods, cost drivers and margin optimisation. Strong analytical capability to interpret data, trends and forecasts. Excellent communication, influencing and relationship building skills across suppliers and internal teams. Skilled in supplier performance management, KPI tracking and issue resolution. Highly organised, detail driven and able to manage multiple projects in a fast paced environment. A proactive, solutions focused mindset with the ability to anticipate and resolve risks. Comfortable partnering cross functionally with Operations, NPD, Demand Planning, Finance and Commercial teams. Benefits TIME TO CHILL - 25 days holiday plus bank holidays BIRTHDAY TREAT - Extra Day off on your birthday WELLBEING DAYS - take some time to recharge and reset NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations and Mental Health Support. DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for personal fundraising efforts. Apply Now If you're ready to share some Good Vibes in our Operations department and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
Feb 18, 2026
Full time
The Role We're looking for a motivated Procurement Manager to join our Harrogate-based Operations team. This is a key role responsible for leading NEOM Wellbeing's end to end procurement activity, working closely with Supply & Demand Planning, Product Development, Commercial and Finance to deliver efficient, cost effective sourcing across our product portfolio. You'll take ownership of third party manufacturer relationships negotiating costs, managing performance, forecasting supply continuity and ensuring we have the right partners in place to support our growth. With full responsibility for product costings, you'll manage standard costs, track changes and help drive margin improvements across the business. A big part of the role involves supporting New Product Development, sourcing suitable manufacturers, negotiating lead times and MOQs, and ensuring new launches are delivered on time and within budget. You'll be a key cross functional partner, helping teams navigate procurement considerations and proactively escalating risks where needed. If you thrive in a fast moving environment, enjoy collaborating across teams and are excited by the opportunity to shape and elevate our procurement function, this is a fantastic opportunity to make an impact at NEOM Wellbeing. Why NEOM Wellbeing? At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount! We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! What You Will Do Lead procurement activity across NEOM Wellbeing, collaborating with cross functional teams and managing third party manufacturer strategy, cost negotiations, performance and supply continuity. Drive procurement support for New Product Development, sourcing and onboarding manufacturers, negotiating costs, lead times and MOQs, and ensuring projects are delivered on time and within budget. Maintain strong supplier relationships, coordinating performance reviews, managing agreements, and following up on actions. Ensure supply continuity through proactive capacity planning, lead time management and early risk escalation. Own end to end product costings, including standard costs, cost updates and monthly Price Variance tracking. Manage procurement processes within X3, including supplier setup, contract creation, price maintenance and data accuracy. Act as a trusted partner to all third party manufacturers and internal stakeholders, providing insight and ensuring smooth operational delivery. Support NEOM's sustainability commitments by ensuring third party manufacturers meet environmental, ethical and fair labour standards, and by contributing to lower impact materials, packaging and sourcing initiatives. Qualifications Minimum 3-5 years' experience in procurement, purchasing or supplier management within a product based environment. Strong experience managing third party manufacturers and negotiating costs, MOQs and lead times. Proficiency with ERP/procurement systems (Sage X3 ideal) and strong Excel skills. Experience supporting NPD procurement, running RFQs/RFPs and negotiating commercial contracts. Solid understanding of cost of goods, cost drivers and margin optimisation. Strong analytical capability to interpret data, trends and forecasts. Excellent communication, influencing and relationship building skills across suppliers and internal teams. Skilled in supplier performance management, KPI tracking and issue resolution. Highly organised, detail driven and able to manage multiple projects in a fast paced environment. A proactive, solutions focused mindset with the ability to anticipate and resolve risks. Comfortable partnering cross functionally with Operations, NPD, Demand Planning, Finance and Commercial teams. Benefits TIME TO CHILL - 25 days holiday plus bank holidays BIRTHDAY TREAT - Extra Day off on your birthday WELLBEING DAYS - take some time to recharge and reset NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations and Mental Health Support. DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for personal fundraising efforts. Apply Now If you're ready to share some Good Vibes in our Operations department and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
Procurement Manager
NEOM Wellbeing Harrogate, Yorkshire
The Role We're looking for a motivated Procurement Manager to join our Harrogate-based Operations team. This is a key role responsible for leading NEOM Wellbeing's end to end procurement activity, working closely with Supply & Demand Planning, Product Development, Commercial and Finance to deliver efficient, cost effective sourcing across our product portfolio. You'll take ownership of third party manufacturer relationships negotiating costs, managing performance, forecasting supply continuity and ensuring we have the right partners in place to support our growth. With full responsibility for product costings, you'll manage standard costs, track changes and help drive margin improvements across the business. A big part of the role involves supporting New Product Development, sourcing suitable manufacturers, negotiating lead times and MOQs, and ensuring new launches are delivered on time and within budget. You'll be a key cross functional partner, helping teams navigate procurement considerations and proactively escalating risks where needed. If you thrive in a fast moving environment, enjoy collaborating across teams and are excited by the opportunity to shape and elevate our procurement function, this is a fantastic opportunity to make an impact at NEOM Wellbeing. Why NEOM Wellbeing? At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount! We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! What You Will Do Lead procurement activity across NEOM Wellbeing, collaborating with cross functional teams and managing third party manufacturer strategy, cost negotiations, performance and supply continuity. Drive procurement support for New Product Development, sourcing and onboarding manufacturers, negotiating costs, lead times and MOQs, and ensuring projects are delivered on time and within budget. Maintain strong supplier relationships, coordinating performance reviews, managing agreements, and following up on actions. Ensure supply continuity through proactive capacity planning, lead time management and early risk escalation. Own end to end product costings, including standard costs, cost updates and monthly Price Variance tracking. Manage procurement processes within X3, including supplier setup, contract creation, price maintenance and data accuracy. Act as a trusted partner to all third party manufacturers and internal stakeholders, providing insight and ensuring smooth operational delivery. Support NEOM's sustainability commitments by ensuring third party manufacturers meet environmental, ethical and fair labour standards, and by contributing to lower impact materials, packaging and sourcing initiatives. Qualifications Minimum 3-5 years' experience in procurement, purchasing or supplier management within a product based environment. Strong experience managing third party manufacturers and negotiating costs, MOQs and lead times. Proficiency with ERP/procurement systems (Sage X3 ideal) and strong Excel skills. Experience supporting NPD procurement, running RFQs/RFPs and negotiating commercial contracts. Solid understanding of cost of goods, cost drivers and margin optimisation. Strong analytical capability to interpret data, trends and forecasts. Excellent communication, influencing and relationship building skills across suppliers and internal teams. Skilled in supplier performance management, KPI tracking and issue resolution. Highly organised, detail driven and able to manage multiple projects in a fast paced environment. A proactive, solutions focused mindset with the ability to anticipate and resolve risks. Comfortable partnering cross functionally with Operations, NPD, Demand Planning, Finance and Commercial teams. Benefits TIME TO CHILL - 25 days holiday plus bank holidays BIRTHDAY TREAT - Extra Day off on your birthday WELLBEING DAYS - take some time to recharge and reset NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations and Mental Health Support. DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for personal fundraising efforts. Apply Now If you're ready to share some Good Vibes in our Operations department and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
Feb 17, 2026
Full time
The Role We're looking for a motivated Procurement Manager to join our Harrogate-based Operations team. This is a key role responsible for leading NEOM Wellbeing's end to end procurement activity, working closely with Supply & Demand Planning, Product Development, Commercial and Finance to deliver efficient, cost effective sourcing across our product portfolio. You'll take ownership of third party manufacturer relationships negotiating costs, managing performance, forecasting supply continuity and ensuring we have the right partners in place to support our growth. With full responsibility for product costings, you'll manage standard costs, track changes and help drive margin improvements across the business. A big part of the role involves supporting New Product Development, sourcing suitable manufacturers, negotiating lead times and MOQs, and ensuring new launches are delivered on time and within budget. You'll be a key cross functional partner, helping teams navigate procurement considerations and proactively escalating risks where needed. If you thrive in a fast moving environment, enjoy collaborating across teams and are excited by the opportunity to shape and elevate our procurement function, this is a fantastic opportunity to make an impact at NEOM Wellbeing. Why NEOM Wellbeing? At NEOM Wellbeing, we're more than just a company, we're a movement. Our mission: We Supercharge Wellbeing With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award winning, B Corp certified business, that is leading the way in Wellbeing look no further. We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount! We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! What You Will Do Lead procurement activity across NEOM Wellbeing, collaborating with cross functional teams and managing third party manufacturer strategy, cost negotiations, performance and supply continuity. Drive procurement support for New Product Development, sourcing and onboarding manufacturers, negotiating costs, lead times and MOQs, and ensuring projects are delivered on time and within budget. Maintain strong supplier relationships, coordinating performance reviews, managing agreements, and following up on actions. Ensure supply continuity through proactive capacity planning, lead time management and early risk escalation. Own end to end product costings, including standard costs, cost updates and monthly Price Variance tracking. Manage procurement processes within X3, including supplier setup, contract creation, price maintenance and data accuracy. Act as a trusted partner to all third party manufacturers and internal stakeholders, providing insight and ensuring smooth operational delivery. Support NEOM's sustainability commitments by ensuring third party manufacturers meet environmental, ethical and fair labour standards, and by contributing to lower impact materials, packaging and sourcing initiatives. Qualifications Minimum 3-5 years' experience in procurement, purchasing or supplier management within a product based environment. Strong experience managing third party manufacturers and negotiating costs, MOQs and lead times. Proficiency with ERP/procurement systems (Sage X3 ideal) and strong Excel skills. Experience supporting NPD procurement, running RFQs/RFPs and negotiating commercial contracts. Solid understanding of cost of goods, cost drivers and margin optimisation. Strong analytical capability to interpret data, trends and forecasts. Excellent communication, influencing and relationship building skills across suppliers and internal teams. Skilled in supplier performance management, KPI tracking and issue resolution. Highly organised, detail driven and able to manage multiple projects in a fast paced environment. A proactive, solutions focused mindset with the ability to anticipate and resolve risks. Comfortable partnering cross functionally with Operations, NPD, Demand Planning, Finance and Commercial teams. Benefits TIME TO CHILL - 25 days holiday plus bank holidays BIRTHDAY TREAT - Extra Day off on your birthday WELLBEING DAYS - take some time to recharge and reset NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy HEALTH CARE - Cash back plans, outpatient cover, GP consultations and Mental Health Support. DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for personal fundraising efforts. Apply Now If you're ready to share some Good Vibes in our Operations department and join the team at NEOM Wellbeing, apply below, we can't wait to hear from you!
Consultant - Respiratory Medicine YM72
Westhertshospitals Watford, Hertfordshire
Search job vacancies Did you know you can receive job alerts via WhatsApp? West Hertfordshire Teaching Hospitals NHS Trust is seeking to appoint a substantive, full-time Consultant in Respiratory Medicine with a subspecialty interest in Bronchiectasis and Tuberculosis (Host Defence) and a secondary interest in Sleep Apnoea, alongside general respiratory medicine. You will join a friendly, well-established department of 14 respiratory consultants, delivering high-quality inpatient, outpatient, and virtual hospital care across Watford General Hospital and Hemel Hempstead Hospital. This is an excellent opportunity to take a senior role in the Trust's TB and Bronchiectasis service, work within a supportive multidisciplinary team, and contribute to innovative models of care including our award-winning Virtual Hospital. There is a commitment to the NIV and Respiratory oncall but no General Internal Medicine (GIM) on-call commitment. Main duties of the job The post holder will: Provide high-quality inpatient respiratory care, including ARCU cover, on a 1 in 10 rota Participate in bronchoscopy lists (approximately 1 in 3) and pleural procedure lists Contribute to the acute NIV on-call rota (1 in 12 weekdays; 1 in 10 weekends) Deliver specialist outpatient clinics including: Bronchiectasis / Host Defence Tuberculosis General / urgent respiratory ("hot") clinics Participate in the Respiratory Virtual Hospital (1 in 10 weeks) Participate in Bronchiectasis, TB and pleural MDTs Support and supervise junior doctors and allied health professionals, acting as an Educational Supervisor (or working towards accreditation) Engage in audit, quality improvement, service development, and departmental governance Contribute to teaching, innovation, and research within respiratory medicine Working for our organisation A new hospital has been planned for Watford. A new four roomed Endoscopy Unit at St Albans has been planned with a completion date of 2026. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at West Herts Teaching Hospitals NHS Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. We are a flexible working employer At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information. We encourage and welcome people with disabilities. If you need help, please ask. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Detailed job description and main responsibilities The management responsibility of the post-holder will be to the clinical lead for Respiratory (Dr Matthew Knight who is responsible to the Divisional Director (Dr. Niall Keenan), the Medical Director (Dr Michael van der Watt) and Chief Executive and Trust Board. The detailed job description and person specification included in job description and person specification Programmed Activities : 10 PAs standard (up to 12 negotiable). On-call : 1:10 weekend NIV and 1:12 weekday NIV. Sites : Watford General Hospital (main base) and Hemel Hempstead Hospital; occasional attendance at St Albans City Hospital Person specification Subspecialty experience in Host Defence (Bronchiectasis/TB) and sleep. Experience in acute respiratory care, including NIV and inpatient respiratory medicine. Commitment to education, service development, and research. Meets RCP criteria for consultant appointment. Full GMC registration with license to practice CCT in Respiratory Medicine (or within 6 months of completion of a UK training programme). Completion of SCE in Respiratory medicine or European / North American / Australasian equivalent Accredited Educational Supervisor (or willingness to obtain accreditation). Interest in service development and innovation. Previous leadership or management experience. Employer certification / accreditation badges This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name Dr Matthew Knight Job title Clinical Lead Email address Additional information Mariola Czuchrzynska, General Manager Interventional Medicine Email: Mobile: / (Please do not share any personal details.) We may need to check any information you provide. If you're happy for us to get in touch with you, please provide your email address below.
Feb 15, 2026
Full time
Search job vacancies Did you know you can receive job alerts via WhatsApp? West Hertfordshire Teaching Hospitals NHS Trust is seeking to appoint a substantive, full-time Consultant in Respiratory Medicine with a subspecialty interest in Bronchiectasis and Tuberculosis (Host Defence) and a secondary interest in Sleep Apnoea, alongside general respiratory medicine. You will join a friendly, well-established department of 14 respiratory consultants, delivering high-quality inpatient, outpatient, and virtual hospital care across Watford General Hospital and Hemel Hempstead Hospital. This is an excellent opportunity to take a senior role in the Trust's TB and Bronchiectasis service, work within a supportive multidisciplinary team, and contribute to innovative models of care including our award-winning Virtual Hospital. There is a commitment to the NIV and Respiratory oncall but no General Internal Medicine (GIM) on-call commitment. Main duties of the job The post holder will: Provide high-quality inpatient respiratory care, including ARCU cover, on a 1 in 10 rota Participate in bronchoscopy lists (approximately 1 in 3) and pleural procedure lists Contribute to the acute NIV on-call rota (1 in 12 weekdays; 1 in 10 weekends) Deliver specialist outpatient clinics including: Bronchiectasis / Host Defence Tuberculosis General / urgent respiratory ("hot") clinics Participate in the Respiratory Virtual Hospital (1 in 10 weeks) Participate in Bronchiectasis, TB and pleural MDTs Support and supervise junior doctors and allied health professionals, acting as an Educational Supervisor (or working towards accreditation) Engage in audit, quality improvement, service development, and departmental governance Contribute to teaching, innovation, and research within respiratory medicine Working for our organisation A new hospital has been planned for Watford. A new four roomed Endoscopy Unit at St Albans has been planned with a completion date of 2026. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at West Herts Teaching Hospitals NHS Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. We are a flexible working employer At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information. We encourage and welcome people with disabilities. If you need help, please ask. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. Detailed job description and main responsibilities The management responsibility of the post-holder will be to the clinical lead for Respiratory (Dr Matthew Knight who is responsible to the Divisional Director (Dr. Niall Keenan), the Medical Director (Dr Michael van der Watt) and Chief Executive and Trust Board. The detailed job description and person specification included in job description and person specification Programmed Activities : 10 PAs standard (up to 12 negotiable). On-call : 1:10 weekend NIV and 1:12 weekday NIV. Sites : Watford General Hospital (main base) and Hemel Hempstead Hospital; occasional attendance at St Albans City Hospital Person specification Subspecialty experience in Host Defence (Bronchiectasis/TB) and sleep. Experience in acute respiratory care, including NIV and inpatient respiratory medicine. Commitment to education, service development, and research. Meets RCP criteria for consultant appointment. Full GMC registration with license to practice CCT in Respiratory Medicine (or within 6 months of completion of a UK training programme). Completion of SCE in Respiratory medicine or European / North American / Australasian equivalent Accredited Educational Supervisor (or willingness to obtain accreditation). Interest in service development and innovation. Previous leadership or management experience. Employer certification / accreditation badges This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Name Dr Matthew Knight Job title Clinical Lead Email address Additional information Mariola Czuchrzynska, General Manager Interventional Medicine Email: Mobile: / (Please do not share any personal details.) We may need to check any information you provide. If you're happy for us to get in touch with you, please provide your email address below.
Priory Group
HR Lead
Priory Group Altrincham, Cheshire
HR Lead Department: Site Support Roles Employment Type: Permanent - Part Time Location: Priory Hospital Altrincham Compensation: £26,648 / year Description Priory Hospital Altrincham is looking to recruit a HR Lead to join the team. This is a full time role of 33 hours. Priory Hospitaltrincham provides expert treatment for a range of mental health conditions and addictions. The hospital is comprised of three inpatient units, providing specialist care for adults with range of mental health challenges and addictions. Altrincham also provides established, evidence-based outpatient treatment for a wide range of mental health conditions, including depression, anxiety disorders, stress, obsessive compulsive disorder (OCD), phobias, post-traumatic stress disorder (PTSD) bipolar disorder. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here. Work closely with the Central Talent Acquisition team to agree recruitment methods Ensure that recruitment process is adhered to and candidates are screened by the appropriate managers in a timely manner Working in conjunction with Central Onboarding team to ensure offered candidates are processed and onboarded in a timely and effective manner Management of onsite Resourcing & HR team Ensure that all relevant documentation related to employees is recorded, maintained and stored You can find additional information in the attached job description. What you'll bring to the role The main purpose of the HR & Resourcing Lead is to provide advice, guidance and support to the site's Senior Management Team on the interpretation and implementation of Priory's HR policies and procedures ensuring consistent employment practice at site. The role holder will manage the HR workflow ensuring all HR administration processes are delivered accurately and in a timely manner. The HR & Resourcing Lead will manage a small team of HR & Resourcing Administrators, working closely with the team in leading the Hospital's Recruitment and Onboarding activities. The role holder will liaise closely with the Hospital's Senior Management Team, Departmental Managers and the central Talent Acquisition and Onboarding Teams, ensuring the appropriate screening of candidates for interview, as well as supporting candidates through the Onboarding process in accordance with the company's Safer Recruitment policies and procedures. You will be an active member of the Hospitals Senior Management Team and your ability to build positive working relationships is paramount. The role holder will ensure KPI's are met with regards to compliance and mandatory training, including the renewal and monitoring of DBS and professional accreditation renewals and meeting mandatory compliance training targets. The role holder will lead on the completion of the annual Employee Engagement Survey and working alongside the Hospital Director, will ensure regular YSF (Your Say Forum) staff meetings are held and actions/action plans are reviewed and taken forward. The HR & Resourcing Lead will be responsible for ensuring that the company's absence management policies and procedures are adhered to and will support managers in the management of short and long term absences, providing advice and guidance where necessary. The role holder will be responsible for ensuring all employee documentation is recorded, maintained and stored appropriately. The role holder will support with the administration and coordination of investigations, grievances and other HR processes, providing consistent advice and guidance to managers, as well as obtaining additional support and guidance as required from the company's Regional HR Team. A minimum of Level 5 CIPD is required together with a practical understanding of current employment legislation and previous experience coordinating HR activities in a corporate environment, ideally within the Healthcare sector but not essential. The role holder will be motivated to work to the highest standards building effective relationships at all levels with multiple stakeholders. It's a busy hands on role where you will be expected to manage multiple priorities so good organisational skills and time management skills are key. What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. Free on-site parking Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme) Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Feb 14, 2026
Full time
HR Lead Department: Site Support Roles Employment Type: Permanent - Part Time Location: Priory Hospital Altrincham Compensation: £26,648 / year Description Priory Hospital Altrincham is looking to recruit a HR Lead to join the team. This is a full time role of 33 hours. Priory Hospitaltrincham provides expert treatment for a range of mental health conditions and addictions. The hospital is comprised of three inpatient units, providing specialist care for adults with range of mental health challenges and addictions. Altrincham also provides established, evidence-based outpatient treatment for a wide range of mental health conditions, including depression, anxiety disorders, stress, obsessive compulsive disorder (OCD), phobias, post-traumatic stress disorder (PTSD) bipolar disorder. What you'll be doing You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here. Work closely with the Central Talent Acquisition team to agree recruitment methods Ensure that recruitment process is adhered to and candidates are screened by the appropriate managers in a timely manner Working in conjunction with Central Onboarding team to ensure offered candidates are processed and onboarded in a timely and effective manner Management of onsite Resourcing & HR team Ensure that all relevant documentation related to employees is recorded, maintained and stored You can find additional information in the attached job description. What you'll bring to the role The main purpose of the HR & Resourcing Lead is to provide advice, guidance and support to the site's Senior Management Team on the interpretation and implementation of Priory's HR policies and procedures ensuring consistent employment practice at site. The role holder will manage the HR workflow ensuring all HR administration processes are delivered accurately and in a timely manner. The HR & Resourcing Lead will manage a small team of HR & Resourcing Administrators, working closely with the team in leading the Hospital's Recruitment and Onboarding activities. The role holder will liaise closely with the Hospital's Senior Management Team, Departmental Managers and the central Talent Acquisition and Onboarding Teams, ensuring the appropriate screening of candidates for interview, as well as supporting candidates through the Onboarding process in accordance with the company's Safer Recruitment policies and procedures. You will be an active member of the Hospitals Senior Management Team and your ability to build positive working relationships is paramount. The role holder will ensure KPI's are met with regards to compliance and mandatory training, including the renewal and monitoring of DBS and professional accreditation renewals and meeting mandatory compliance training targets. The role holder will lead on the completion of the annual Employee Engagement Survey and working alongside the Hospital Director, will ensure regular YSF (Your Say Forum) staff meetings are held and actions/action plans are reviewed and taken forward. The HR & Resourcing Lead will be responsible for ensuring that the company's absence management policies and procedures are adhered to and will support managers in the management of short and long term absences, providing advice and guidance where necessary. The role holder will be responsible for ensuring all employee documentation is recorded, maintained and stored appropriately. The role holder will support with the administration and coordination of investigations, grievances and other HR processes, providing consistent advice and guidance to managers, as well as obtaining additional support and guidance as required from the company's Regional HR Team. A minimum of Level 5 CIPD is required together with a practical understanding of current employment legislation and previous experience coordinating HR activities in a corporate environment, ideally within the Healthcare sector but not essential. The role holder will be motivated to work to the highest standards building effective relationships at all levels with multiple stakeholders. It's a busy hands on role where you will be expected to manage multiple priorities so good organisational skills and time management skills are key. What we will give you in return We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. Free on-site parking Birthday Holiday - Your Birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme) Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Ramsay Health Care
Private Patient Account Manager
Ramsay Health Care Dunmow, Essex
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Ramsay Health Care
Private Patient Account Manager
Ramsay Health Care Chelmsford, Essex
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Ramsay Health Care
Private Patient Account Manager
Ramsay Health Care Witham, Essex
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Nov 15, 2025
Full time
Job Description Private Patient Account Manager Springfield Hospital - Chelmsford 37.5 hours per week, Full-time Salary - Dependant on experience + Benefits Springfield Hospital is one of Essex's leading private hospital with an excellent reputation for delivering high quality private hospital treatments and services. The hospital opened on this site in 1987 and currently has 49 bedrooms including three twin-bedded rooms all with en-suite facilities to ensure complete privacy throughout your stay. Desirable Experience: Sales and customer service experience with proven track record in customer relationship management and business development. Tenacious in identifying sales and business development growth opportunities and experience of executing delivery of challenging business and budget deliverables. Passion and proven ability to deliver an excellent customer experience for all patients. Confident in engaging and building relationships with stakeholders at all levels. Strong interpersonal, planning and organisational skills. Effective written and verbal communication skills. A proven ability to work in both a team environment and independently. Flexible and adaptable with a proactive and innovative approach to the role. Strong computer skills and literacy (including MS 365). Benefits: 25 Days Leave + Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) 3x base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme Responsibilities: Develop and deliver a business development / growth strategy for increasing revenue generation from self-pay and insured customers in line with the hospital's business plan, corporate objectives and with your Hospital Director and Business Relations Manager. Maximise conversion from outpatient appointment to procedure / admit through a variety of methods. Use tools and reporting provided to regularly review activity and revenue forecasting and tracking. Work effectively with the Hospital Director, wider SLT, Business Relations Manager and Patient Experience Manager to identify new business opportunities and develop existing services to drive growth in line with hospital business plan and corporate initiatives. Work effectively with your site Business Relations Manager in a joined-up approach to delivering budgeted targets. Ensure private patients and key stakeholders' contractual requirements are met and we are delivering a consistently outstanding service, conducive to growth and in line with the Customer Value proposition. Consistently reviewing customer feedback to improve. Build and maintain excellent relationships with consultants and all internal and external stakeholders in order to maximise opportunities and encourage loyalty. Understand PMI networks and consultant inclusion. Provide effective leadership to Private Patient Co-ordinators (where in place) Utilise the Brandhub platform to update and maintain all templated toolkits. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

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