Receptionist

We are currently recruiting for a Receptionist/Ops Assistant to support the day-to-day running of our office in Wokingham. You will be the first point of contact for visitors and colleagues, helping to create a welcoming, professional environment while supporting office operations, events, and general administration.

Full training will be provided, along with clear career progression, making this a great stepping stone into an operations or facilities career.

Key Responsibilities

• Manage reception duties, including welcoming visitors, signing guests in, and handling general enquiries in person, over the phone & via email.
• Support meeting room bookings and ensure rooms are prepared and presentable
• Assist with the coordination of internal meetings, team events, and occasional client events
• Support room set-up, catering arrangements, and post-event clear-down
• Assist with raising purchase orders for office supplies and equipment
• Monitor stock levels and help ensure supplies are ordered on time
• Use office systems such as Microsoft 365, room booking tools, and internal platforms
• Provide basic IT support (e.g. logging issues, helping with simple set-ups) and escalate when needed
• Assist with keeping the office safe and compliant with health & safety standards
• Report maintenance issues or hazards to the relevant teams or suppliers
• Support fire drills, first aid arrangements, and health & safety documentation
• Help coordinate visits from suppliers, contractors, and building management
• Assist with deliveries, onsite works, and scheduled maintenance

Skills & Experience

• Confident, friendly, and personable with a customer-focused approach
• Strong communication skills, both written and verbal
• Organised with good attention to detail
• Comfortable using computers and learning new systems (e.g. Microsoft Outlook, Word, Excel)
• Able to manage multiple tasks and priorities in a busy office environment

Why join us?

• A supportive team environment with training and development provided
• Great opportunity to build a long-term career in operations
• Varied role with exposure to multiple areas of the business
• Modern office environment in Wokingham