Neighbourhood Officer

  • Eden Brown
  • Jan 14, 2026
Contractor Real Estate

Job Description

Neighbourhood Officer - West London
Rate: 26.53 - 28.12 ph (Umbrella)

We're seeking an experienced Neighbourhood Officer to join a busy Housing Association, managing a patch across West London. You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents.

Key Responsibilities:

  • Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly

  • Handle ASB reports, rent-related queries, and tenancy breaches

  • Carry out estate inspections and ensure health & safety standards

  • Work closely with residents, support services, and internal teams

Requirements:

  • Previous experience as a Housing / Neighbourhood Officer (essential)

  • Strong knowledge of tenancy legislation and housing procedures

  • Excellent communication and case management skills

  • Ability to work independently and hit the ground running

Contract: Rolling 3-month assignment, immediate start.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.