Communications Monitoring and Evaluation Officer

We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust

approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders.

This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding.

You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways not just to meet funder requirements, but to inform learning and improve delivery. You ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally.

This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we re looking for someone who can take initiative and contribute from early on, we ll make sure you have the support you need to get to know our work and succeed in the role.

Key responsibilities

Communications

• Take a lead on content creation for IRMO s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences

• Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders

• Support with the management of IRMO s website

• Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives

Monitoring, Evaluation and Learning

• Support teams with day-to-day data collection, in line with project and funding requirements.

• Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies

• Contribute to funding applications with relevant data and impact evidence.

• Support the coordination of external impact reporting to funders and stakeholders

• Support quarterly and annual reporting across programme areas

• Support internal learning processes through participatory evaluations, feedback tools and workshops

Person specification

Essential

• Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese

• 2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting

• Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms

• Excellent interpersonal skills able to work collaboratively, build relationships across teams

• Commitment to IRMO s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK particularly Latin Americans

Desirable

• Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials

• Experience using CRM systems such as Views, Salesforce or Dynamics 365

• Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making

• Experience facilitating learning and reflection processes, supporting services to adapt based on evidence

• Understanding of data protection standards (including GDPR) and ethical MEL or communications practices

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.