Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come . DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Working knowledge with Networks, Application Support and Agile Delivery Squads Experience delivering complex IT programmes in multi-stakeholder environments Detailed knowledge of integration technologies (API's, File Transfer, Events) Strong experience with Service Management Frameworks (ITIL4, Agile Service Management) ITIL4 or equivalent service management qualifications are desirable but not essential You and your role As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change strengthens the reliability and security of DWP's digital ecosystem. Your work will directly influence how citizens interact with government services, ensuring they remain accessible, secure, and resilient. You'll be at the heart of collaboration, working with stakeholders across government, external partners, and technical teams to deliver seamless service performance. From shaping disaster recovery plans to improving service support processes, you'll drive innovation and continuous improvement that reduces risk and enhances user experience. Your decisions really matter: you'll help protect critical services, enable transformation at scale, and leave a lasting impact on how public services are delivered in the UK. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click APPLY for more information and to start your application.
Jan 14, 2026
Full time
Senior IT Service Manager Pay of £57,946, plus 28.97% employer pension contributions worth £16,786, hybrid working, flexible hours, and great work life balance. Are you ready to lead complex service migrations that shape the future of digital services across government? As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or oversee their decommissioning. You'll ensure minimal disruption to live services used by millions of customers, and work closely with Application Support and Integration Live Service teams. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your work will shape the future of digital services and strengthen DWP's digital capability for years to come . DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Working knowledge with Networks, Application Support and Agile Delivery Squads Experience delivering complex IT programmes in multi-stakeholder environments Detailed knowledge of integration technologies (API's, File Transfer, Events) Strong experience with Service Management Frameworks (ITIL4, Agile Service Management) ITIL4 or equivalent service management qualifications are desirable but not essential You and your role As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change strengthens the reliability and security of DWP's digital ecosystem. Your work will directly influence how citizens interact with government services, ensuring they remain accessible, secure, and resilient. You'll be at the heart of collaboration, working with stakeholders across government, external partners, and technical teams to deliver seamless service performance. From shaping disaster recovery plans to improving service support processes, you'll drive innovation and continuous improvement that reduces risk and enhances user experience. Your decisions really matter: you'll help protect critical services, enable transformation at scale, and leave a lasting impact on how public services are delivered in the UK. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay £57,946. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. Click APPLY for more information and to start your application.
As an Assessments & Exercises Vice President within the CTC Adoption Readiness Assessment team, you will be responsible for managing the planning and execution of technology platform assessments. You will ensure readiness and remediation across all applicable technology platforms at the bank. Your role will involve executing testing around IT General and Application Controls, liaising with various stakeholders, and facilitating execution and reporting across the global technology and technology risk functions. This role provides an opportunity to leverage your IT Audit experience and engage with multiple stakeholders at all levels. Key Responsibilities Assess and perform IT general control and application control testing; facilitate identification of findings, relevant compensating controls, remediation, validation, and closure of findings within defined timeframes Be responsible for the execution of multiple controls adoption readiness assessments Evaluate the functionality of existing and new technology platforms to drive adherence to control standards Track and communicate overall progress of various program, ensuring complete and timely reporting on program status to senior management stakeholders Ensure key risks impacting controls audits are addressed prior to initiation of audits Work with internal and external stakeholders to understand and document various current-state control processes and process flows Examine results of internal / external audits for potential cross-impacts on other programs Promote development of educational guidance & resources for use by Technology Risk & Controls and Technology personnel Ensure quality standards are achieved in development and maintenance of program documentation Required qualifications, capabilities and skills 7+ years of IT controls experience as a practitioner / lead with a "Big Four" or top IT consulting firm. Manager level audit experience preferred Knowledge ofinformation technology and auditing of IT general controls (SOx / SOC 1 / SOC 2) Ability to simultaneously lead multiple on-going assessments across different groups of stakeholders Ability to work cross-functionally, individually, and to lead work among a team Good presentation skills. Strong organizational, verbal and written including documentation and reporting communication skills High energy and a passion for the delivery of high-quality project outcomes Ability to lead meetings, problem solving to identify solutions to issues and deliver quality results in a deadline-driven environment Highly motivated, self-starter that can work autonomously and can independently take initiative to learn new technologies using various resources Results oriented, strong sense of ownership, detail oriented, quality-focused Ability to work effectively in a global team environment and drive results in a matrixed organization Strong Excel and PowerPoint skills Preferred qualifications, capabilities and skills Experience with public/private Cloud technologies (Cloud Foundry, AWS, Azure, GCP, etc.) and technology platforms (ServiceNow, Jenkins, SailPoint, etc.) preferred
Jan 14, 2026
Full time
As an Assessments & Exercises Vice President within the CTC Adoption Readiness Assessment team, you will be responsible for managing the planning and execution of technology platform assessments. You will ensure readiness and remediation across all applicable technology platforms at the bank. Your role will involve executing testing around IT General and Application Controls, liaising with various stakeholders, and facilitating execution and reporting across the global technology and technology risk functions. This role provides an opportunity to leverage your IT Audit experience and engage with multiple stakeholders at all levels. Key Responsibilities Assess and perform IT general control and application control testing; facilitate identification of findings, relevant compensating controls, remediation, validation, and closure of findings within defined timeframes Be responsible for the execution of multiple controls adoption readiness assessments Evaluate the functionality of existing and new technology platforms to drive adherence to control standards Track and communicate overall progress of various program, ensuring complete and timely reporting on program status to senior management stakeholders Ensure key risks impacting controls audits are addressed prior to initiation of audits Work with internal and external stakeholders to understand and document various current-state control processes and process flows Examine results of internal / external audits for potential cross-impacts on other programs Promote development of educational guidance & resources for use by Technology Risk & Controls and Technology personnel Ensure quality standards are achieved in development and maintenance of program documentation Required qualifications, capabilities and skills 7+ years of IT controls experience as a practitioner / lead with a "Big Four" or top IT consulting firm. Manager level audit experience preferred Knowledge ofinformation technology and auditing of IT general controls (SOx / SOC 1 / SOC 2) Ability to simultaneously lead multiple on-going assessments across different groups of stakeholders Ability to work cross-functionally, individually, and to lead work among a team Good presentation skills. Strong organizational, verbal and written including documentation and reporting communication skills High energy and a passion for the delivery of high-quality project outcomes Ability to lead meetings, problem solving to identify solutions to issues and deliver quality results in a deadline-driven environment Highly motivated, self-starter that can work autonomously and can independently take initiative to learn new technologies using various resources Results oriented, strong sense of ownership, detail oriented, quality-focused Ability to work effectively in a global team environment and drive results in a matrixed organization Strong Excel and PowerPoint skills Preferred qualifications, capabilities and skills Experience with public/private Cloud technologies (Cloud Foundry, AWS, Azure, GCP, etc.) and technology platforms (ServiceNow, Jenkins, SailPoint, etc.) preferred
Join Barclays as a Java and Python developer and be involved in building the technology platform supporting the Barclays Quantitative Investment Strategies business (QIS). The team is working on a multi-year transformation programme to build a more capable, streamlined, and high-performance platform, as a key enabler for the ambitious expansion of the Barclays QIS business. To be successful as a Java / Python developer within this team, you should have experience with: Java development - Core Java, Collections, Multi-Threading and Concurrency, OOPS concepts, Exception Handling, JVM Concepts, Spring Framework (Spring Boot), SQL Python development - Python, service frameworks FasAPI/Flask/Gunicorn, OOPS concepts, Exception Handling, Data Analysis and data structures / pandas / numpy; Data Serialization; interaction with data - SQL Alchemy/Redis/S3; Best python coding practices. Ability to thrive in a pressured front office environment - fast-moving, complex, volatile, uncertain. Other highly valued skills include: Solid understanding of good software development practices (TDD, SDLC, Containerization, instrumentation, observability). Experience in developing, maintaining & debugging multi-protocol distributed services (REST / MQ / Solace / Kafka / etc) Good business knowledge of equity derivatives and risk, or derivatives more widely, and ability to acquire new knowledge quickly on the job. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role would be based out of our Barclays headquarters, 1 Churchill Place, London Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 14, 2026
Full time
Join Barclays as a Java and Python developer and be involved in building the technology platform supporting the Barclays Quantitative Investment Strategies business (QIS). The team is working on a multi-year transformation programme to build a more capable, streamlined, and high-performance platform, as a key enabler for the ambitious expansion of the Barclays QIS business. To be successful as a Java / Python developer within this team, you should have experience with: Java development - Core Java, Collections, Multi-Threading and Concurrency, OOPS concepts, Exception Handling, JVM Concepts, Spring Framework (Spring Boot), SQL Python development - Python, service frameworks FasAPI/Flask/Gunicorn, OOPS concepts, Exception Handling, Data Analysis and data structures / pandas / numpy; Data Serialization; interaction with data - SQL Alchemy/Redis/S3; Best python coding practices. Ability to thrive in a pressured front office environment - fast-moving, complex, volatile, uncertain. Other highly valued skills include: Solid understanding of good software development practices (TDD, SDLC, Containerization, instrumentation, observability). Experience in developing, maintaining & debugging multi-protocol distributed services (REST / MQ / Solace / Kafka / etc) Good business knowledge of equity derivatives and risk, or derivatives more widely, and ability to acquire new knowledge quickly on the job. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role would be based out of our Barclays headquarters, 1 Churchill Place, London Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk's powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion - while providing individuals with opportunities to grow professionally and make a difference in the world. About the Role We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. This role is critical in ensuring customer satisfaction, driving adoption, and delivering value across large-scale accounts. Key Responsibilities Serve as the primary point of contact for enterprise clients, ensuring their success and satisfaction. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for customers in your portfolio. Understand the whitespace in the client portfolio and strategically manage expansion opportunities. Partner with clients to understand their business objectives and align solutions accordingly. Supporting clients' understanding of how Hawk's product fits into their frameworks. Collaborate with internal teams (Sales, Product, Support, Implementation Engineers) to resolve issues and deliver exceptional service. Monitor account health and proactively address risks to ensure long term success. Prepare and deliver regular business reviews and performance reports to both internal and external stakeholders. Qualifications 6+ years in Customer Success, Account Management, or related roles, within banking, AML, or fraud environments. Financial crime experience and alignment are a strong plus. Strong understanding of enterprise client needs and regulatory frameworks. Excellent communication and relationship building skills. Ability to manage multiple complex projects and influence senior stakeholders, both internally and externally. Proficiency in CRM tools such as Planhat, Hubspot and data driven decision making. Language: Fluent in English and German being a bonus. Preferred Skills Knowledge of AML, financial crime prevention, and EU regulatory frameworks. Strategic thinker with a customer centric mindset and ability to influence senior stakeholders. Ability to work independently and as part of a cross functional team. Performance Metrics Success in this role will be measured by: Customer Retention Rate: Maintaining and improving renewal rates across enterprise accounts. Net Promoter Score (NPS): Driving positive customer feedback and satisfaction. Product Adoption: Ensuring clients fully utilize solutions to achieve business objectives. Revenue Growth: Supporting upsell and cross sell opportunities within existing accounts.
Jan 14, 2026
Full time
About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk's powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion - while providing individuals with opportunities to grow professionally and make a difference in the world. About the Role We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. This role is critical in ensuring customer satisfaction, driving adoption, and delivering value across large-scale accounts. Key Responsibilities Serve as the primary point of contact for enterprise clients, ensuring their success and satisfaction. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for customers in your portfolio. Understand the whitespace in the client portfolio and strategically manage expansion opportunities. Partner with clients to understand their business objectives and align solutions accordingly. Supporting clients' understanding of how Hawk's product fits into their frameworks. Collaborate with internal teams (Sales, Product, Support, Implementation Engineers) to resolve issues and deliver exceptional service. Monitor account health and proactively address risks to ensure long term success. Prepare and deliver regular business reviews and performance reports to both internal and external stakeholders. Qualifications 6+ years in Customer Success, Account Management, or related roles, within banking, AML, or fraud environments. Financial crime experience and alignment are a strong plus. Strong understanding of enterprise client needs and regulatory frameworks. Excellent communication and relationship building skills. Ability to manage multiple complex projects and influence senior stakeholders, both internally and externally. Proficiency in CRM tools such as Planhat, Hubspot and data driven decision making. Language: Fluent in English and German being a bonus. Preferred Skills Knowledge of AML, financial crime prevention, and EU regulatory frameworks. Strategic thinker with a customer centric mindset and ability to influence senior stakeholders. Ability to work independently and as part of a cross functional team. Performance Metrics Success in this role will be measured by: Customer Retention Rate: Maintaining and improving renewal rates across enterprise accounts. Net Promoter Score (NPS): Driving positive customer feedback and satisfaction. Product Adoption: Ensuring clients fully utilize solutions to achieve business objectives. Revenue Growth: Supporting upsell and cross sell opportunities within existing accounts.
Salary: £ 64,800 Closing date: Sunday, 1 February 2026 Contract type: Permanent Interview dates: w/c 16 and 23 February The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. Wellcome's Infectious Disease team is dedicated to tackling some of the world's most pressing health challenges. Infectious diseases cause millions of deaths annually, disproportionately affecting the poorest communities. Our mission is to accelerate the discovery, development and optimisation of interventions that prevent and control these diseases. We focus on two critical threats: drug-resistant infections and diseases impacted by environmental change, such as arboviruses and waterborne illnesses. Through partnerships, advocacy and evidence-based action, we aim to ensure that research translates into equitable, accessible solutions for those who need them most. We are looking for a Senior Research Manager, Vaccines to join our team. Where in Wellcome will I be working? The Vaccines team support research to develop new and improved vaccines and develop evidence-based strategies to optimise their use across a range of priority pathogens. We work both directly with researchers and through strategic partnerships to identify opportunities that further Wellcome's mission. Wellcome's Infectious disease team supports science to bring innovative solutions to combat infectious disease in the most affected communities. Vaccines are one of the most effective interventions for reducing morbidity and mortality associated with infectious diseases. Within the vaccines team, we aim to accelerate the development and optimal use of vaccines to reduce the burden of infectious diseases, especially in low and middle income countries. Vaccines are central to our vision of preventing the impact of infectious diseases. The Vaccines team works to enable the development of new and improved vaccines and promote their effective use worldwide. We champion innovation across the vaccine ecosystem, addressing systemic barriers such as market failures, regulatory challenges and manufacturing constraints. Our efforts include co-founding global initiatives like CEPI and supporting ambitious goals such as developing new vaccines to combat Tuberculosis. By fostering collaboration between academia, industry and policymakers, we aim to build a fairer, more sustainable system that delivers life-saving vaccines to underserved populations. At Wellcome, we are committed to rewriting the rules of the vaccine ecosystem so that innovation benefits everyone, everywhere. By investing in research, shaping policy and forging partnerships, we strive to create a future where vaccines are developed faster, distributed fairly and used effectively to prevent outbreaks before they spiral out of control. What will I be doing? In this role, you'll help shape global health by driving fair, high quality funding decisions and leading strategic projects within our Vaccines programme. You'll use your scientific expertise to assess applications, design and deliver impactful initiatives, and build strong partnerships across disciplines. Working collaboratively, you'll champion inclusive research culture and ensure our funding portfolio advances innovative solutions for communities most affected by infectious disease. As a Senior Research Manager, Vaccines, you will: Deliver funding decisions with rigour and fairness - provide expert scientific assessment of applications, participate in reviews, and make clear recommendations aligned with Wellcome's strategy. Shape and advance strategic programmes - apply deep knowledge of your field and the wider research landscape to develop new activities, share expertise, and ensure robust decision-making processes. Lead and manage major projects - act as the main point of contact for complex initiatives, build strong relationships with stakeholders, and ensure timely, high-quality delivery of agreed outcomes. Collaborate and influence across networks - work in partnership internally and externally, organise multidisciplinary meetings, and communicate programme goals clearly to diverse audiences. Champion research culture and inclusion - maintain active engagement with funded researchers, promote diversity and inclusion, and contribute to a collaborative and respectful organisational culture. Ensure accountability and compliance - manage risk and budgets responsibly, uphold Wellcome's policies and principles, and report progress to senior leadership with transparency. Is this job for me? We're looking for someone with strong research expertise in immunology or vaccine related infectious disease, gained through experience in academia, industry, a funding body or charity. You'll have a proven ability to shape and deliver complex research programmes, manage large projects and build partnerships across universities, funders and global health organisations. The ideal candidate communicates complex ideas with clarity-whether writing concise reports, presenting confidently or engaging diverse audiences-and thrives in a fast-paced environment, balancing priorities with excellent organisational skills. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Able to demonstrate a breadth of research expertise in a relevant field through relevant work experience in an academic (i.e. PhD setup), industrial, funding agency or charity setting, with experience in Immunology, or a discipline related to vaccine research for infectious diseases. Experience/knowledge of universities, funders and other relevant scientific and research organisations and communities, with an understanding of the global health ecosystem, and major stakeholders in vaccine development and implementation, and can establish and manage partnerships with relevant stakeholders. Significant experience in working in relevant field with the ability to identify relevant research gaps and develop solutions to address gaps in line with our strategy. Understands the global health ecosystem, and major stakeholders in vaccine development and implementation, and can establish and manage partnerships with relevant stakeholders Application Questions: Using examples please provide evidence to demonstrate that you meet the minimum criteria for this role as outlined in the job description? (Up to 500 words) Using short summaries please provide specific details of up to two different initiatives or projects you have been directly involved in that are relevant to this role. For each initiative or project please use up to 250 words to describe your role (e.g. team leader, team member), the purpose of the activity (i.e. its aims), and the major contributions you personally made. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Jan 14, 2026
Full time
Salary: £ 64,800 Closing date: Sunday, 1 February 2026 Contract type: Permanent Interview dates: w/c 16 and 23 February The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. Wellcome's Infectious Disease team is dedicated to tackling some of the world's most pressing health challenges. Infectious diseases cause millions of deaths annually, disproportionately affecting the poorest communities. Our mission is to accelerate the discovery, development and optimisation of interventions that prevent and control these diseases. We focus on two critical threats: drug-resistant infections and diseases impacted by environmental change, such as arboviruses and waterborne illnesses. Through partnerships, advocacy and evidence-based action, we aim to ensure that research translates into equitable, accessible solutions for those who need them most. We are looking for a Senior Research Manager, Vaccines to join our team. Where in Wellcome will I be working? The Vaccines team support research to develop new and improved vaccines and develop evidence-based strategies to optimise their use across a range of priority pathogens. We work both directly with researchers and through strategic partnerships to identify opportunities that further Wellcome's mission. Wellcome's Infectious disease team supports science to bring innovative solutions to combat infectious disease in the most affected communities. Vaccines are one of the most effective interventions for reducing morbidity and mortality associated with infectious diseases. Within the vaccines team, we aim to accelerate the development and optimal use of vaccines to reduce the burden of infectious diseases, especially in low and middle income countries. Vaccines are central to our vision of preventing the impact of infectious diseases. The Vaccines team works to enable the development of new and improved vaccines and promote their effective use worldwide. We champion innovation across the vaccine ecosystem, addressing systemic barriers such as market failures, regulatory challenges and manufacturing constraints. Our efforts include co-founding global initiatives like CEPI and supporting ambitious goals such as developing new vaccines to combat Tuberculosis. By fostering collaboration between academia, industry and policymakers, we aim to build a fairer, more sustainable system that delivers life-saving vaccines to underserved populations. At Wellcome, we are committed to rewriting the rules of the vaccine ecosystem so that innovation benefits everyone, everywhere. By investing in research, shaping policy and forging partnerships, we strive to create a future where vaccines are developed faster, distributed fairly and used effectively to prevent outbreaks before they spiral out of control. What will I be doing? In this role, you'll help shape global health by driving fair, high quality funding decisions and leading strategic projects within our Vaccines programme. You'll use your scientific expertise to assess applications, design and deliver impactful initiatives, and build strong partnerships across disciplines. Working collaboratively, you'll champion inclusive research culture and ensure our funding portfolio advances innovative solutions for communities most affected by infectious disease. As a Senior Research Manager, Vaccines, you will: Deliver funding decisions with rigour and fairness - provide expert scientific assessment of applications, participate in reviews, and make clear recommendations aligned with Wellcome's strategy. Shape and advance strategic programmes - apply deep knowledge of your field and the wider research landscape to develop new activities, share expertise, and ensure robust decision-making processes. Lead and manage major projects - act as the main point of contact for complex initiatives, build strong relationships with stakeholders, and ensure timely, high-quality delivery of agreed outcomes. Collaborate and influence across networks - work in partnership internally and externally, organise multidisciplinary meetings, and communicate programme goals clearly to diverse audiences. Champion research culture and inclusion - maintain active engagement with funded researchers, promote diversity and inclusion, and contribute to a collaborative and respectful organisational culture. Ensure accountability and compliance - manage risk and budgets responsibly, uphold Wellcome's policies and principles, and report progress to senior leadership with transparency. Is this job for me? We're looking for someone with strong research expertise in immunology or vaccine related infectious disease, gained through experience in academia, industry, a funding body or charity. You'll have a proven ability to shape and deliver complex research programmes, manage large projects and build partnerships across universities, funders and global health organisations. The ideal candidate communicates complex ideas with clarity-whether writing concise reports, presenting confidently or engaging diverse audiences-and thrives in a fast-paced environment, balancing priorities with excellent organisational skills. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Able to demonstrate a breadth of research expertise in a relevant field through relevant work experience in an academic (i.e. PhD setup), industrial, funding agency or charity setting, with experience in Immunology, or a discipline related to vaccine research for infectious diseases. Experience/knowledge of universities, funders and other relevant scientific and research organisations and communities, with an understanding of the global health ecosystem, and major stakeholders in vaccine development and implementation, and can establish and manage partnerships with relevant stakeholders. Significant experience in working in relevant field with the ability to identify relevant research gaps and develop solutions to address gaps in line with our strategy. Understands the global health ecosystem, and major stakeholders in vaccine development and implementation, and can establish and manage partnerships with relevant stakeholders Application Questions: Using examples please provide evidence to demonstrate that you meet the minimum criteria for this role as outlined in the job description? (Up to 500 words) Using short summaries please provide specific details of up to two different initiatives or projects you have been directly involved in that are relevant to this role. For each initiative or project please use up to 250 words to describe your role (e.g. team leader, team member), the purpose of the activity (i.e. its aims), and the major contributions you personally made. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Are you a strategic thinker with a passion for driving financial performance? We're looking for Senior Finance Business Partner to join our Group FP&A team to play a key role in shaping the financial direction of our Construction and Refurb functions. About the role This is a high-impact role, partnering closely with senior leaders including the Managing Director, Group CFO, and Group Development Project & Cost Director. You'll be the primary finance contact for the Construction senior leadership team, delivering financial planning and analysis that informs strategic decisions, improves cashflow, and challenges margin assumptions and will also support financial planning and compliance with the Building Safety Act, ensuring transparency, risk management, and cost control across safety-related projects. You'll lead monthly performance reporting, support budgeting and forecasting, and provide insight and challenge across a range of financial activities-from overhead tracking to audit support and delivery cashflow consolidation. This role involves travel to our Bangor, Chester and London offices and project sites for meetings, with a hybrid working model offered outside of those times. What we're looking for We're looking for a commercially minded finance professional with proven FP&A or business partnering expertise, gained within a construction environment. This experience is critical for navigating the complexities of phased budgets, milestone payments, and cost variability inherent in large-scale projects. You'll bring strong skills in financial modelling, forecasting, and performance analysis, coupled with the ability to turn complex data into clear, actionable insights. Success in this role goes beyond technical ability, you'll need the confidence to challenge assumptions, influence senior stakeholders, and drive strategic conversations. A proactive mindset, exceptional analytical skills, and the ability to build trusted relationships across both finance and operational teams will be key to thriving in this dynamic setting. Why choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Wellbeing: Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform is available. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Jan 14, 2026
Full time
Are you a strategic thinker with a passion for driving financial performance? We're looking for Senior Finance Business Partner to join our Group FP&A team to play a key role in shaping the financial direction of our Construction and Refurb functions. About the role This is a high-impact role, partnering closely with senior leaders including the Managing Director, Group CFO, and Group Development Project & Cost Director. You'll be the primary finance contact for the Construction senior leadership team, delivering financial planning and analysis that informs strategic decisions, improves cashflow, and challenges margin assumptions and will also support financial planning and compliance with the Building Safety Act, ensuring transparency, risk management, and cost control across safety-related projects. You'll lead monthly performance reporting, support budgeting and forecasting, and provide insight and challenge across a range of financial activities-from overhead tracking to audit support and delivery cashflow consolidation. This role involves travel to our Bangor, Chester and London offices and project sites for meetings, with a hybrid working model offered outside of those times. What we're looking for We're looking for a commercially minded finance professional with proven FP&A or business partnering expertise, gained within a construction environment. This experience is critical for navigating the complexities of phased budgets, milestone payments, and cost variability inherent in large-scale projects. You'll bring strong skills in financial modelling, forecasting, and performance analysis, coupled with the ability to turn complex data into clear, actionable insights. Success in this role goes beyond technical ability, you'll need the confidence to challenge assumptions, influence senior stakeholders, and drive strategic conversations. A proactive mindset, exceptional analytical skills, and the ability to build trusted relationships across both finance and operational teams will be key to thriving in this dynamic setting. Why choose Watkin Jones Group? Watkin Jones Group is the UK's leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that's not only deeply rooted in history but also firmly focused on the future. We're committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. At Watkin Jones, we believe in investing in our people. Here's what we can offer you: Work-Life Balance: 25 days of annual leave (increasing with tenure), agile working arrangements, and discounted gym memberships. Wellbeing: Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform is available. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Benefits: Exclusive shopping discounts, and a contributory pension scheme. This is an opportunity to take on a high-impact role within a forward-thinking company. In return, we offer a competitive salary, excellent benefits, and the chance to work on major projects that shape the built environment.
Bedford, Hybrid £44,000 per annum Full Time, Permanent As our Employee Relations Lead, you ll be the person everyone turns to when things get complex. You ll guide managers through sensitive situations, protect the organisation from risk, and make sure our people feel heard and supported. This isn t just about policies it s about shaping a positive culture and helping leaders do the right thing. You ll play a critical role in influencing how we manage people issues, ensuring fairness and consistency while balancing commercial needs. This is a chance to make a real impact helping us build trust, confidence, and a workplace where people thrive. Key Responsibilities: Lead complex ER cases, taking ownership of high-risk and escalated cases, ensuring fair, consistent, and legally compliant outcomes. Act as a trusted advisor providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues. Drive policy and process improvements, identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive. Deliver training and guidance that empowers managers to handle ER issues effectively and confidently. Balance risk and people by helping us make decisions that are legally sound, commercially sensible, and people focused. Provide insight by turning ER data into meaningful reports and recommendations that help to shape future strategy. Champion best practice, ensuring compliance with employment law and internal policies, reducing risk and protecting bpha s reputation. Work closely with HR colleagues and business leaders to deliver joined-up solutions that support organisational goals. What We re Looking For: Deep ER experience: You ve managed complex cases and acted as the escalation point many times before. Influence and Impact: You know how to engage senior leaders and aren t afraid to challenge when needed. Calm Under Pressure: You can handle sensitive situations with empathy and confidence. Clear Communicator: You make complicated things simple and easy to understand. Pragmatic and Commercial: You balance risk with practical solutions that work for everyone. Continuous Improvement Mindset: You re always looking for ways to make things better. This is a role where you ll make a real difference helping people through tough times, shaping how we work, and influencing the future of our organisation. You ll have the freedom to bring ideas to the table, the support of a collaborative team, and the opportunity to leave a lasting impact. If you re passionate about doing the right thing and want to be part of a team that values empathy, accountability, and ambition, we d love to hear from you. Bpha reserves the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date.
Jan 14, 2026
Full time
Bedford, Hybrid £44,000 per annum Full Time, Permanent As our Employee Relations Lead, you ll be the person everyone turns to when things get complex. You ll guide managers through sensitive situations, protect the organisation from risk, and make sure our people feel heard and supported. This isn t just about policies it s about shaping a positive culture and helping leaders do the right thing. You ll play a critical role in influencing how we manage people issues, ensuring fairness and consistency while balancing commercial needs. This is a chance to make a real impact helping us build trust, confidence, and a workplace where people thrive. Key Responsibilities: Lead complex ER cases, taking ownership of high-risk and escalated cases, ensuring fair, consistent, and legally compliant outcomes. Act as a trusted advisor providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues. Drive policy and process improvements, identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive. Deliver training and guidance that empowers managers to handle ER issues effectively and confidently. Balance risk and people by helping us make decisions that are legally sound, commercially sensible, and people focused. Provide insight by turning ER data into meaningful reports and recommendations that help to shape future strategy. Champion best practice, ensuring compliance with employment law and internal policies, reducing risk and protecting bpha s reputation. Work closely with HR colleagues and business leaders to deliver joined-up solutions that support organisational goals. What We re Looking For: Deep ER experience: You ve managed complex cases and acted as the escalation point many times before. Influence and Impact: You know how to engage senior leaders and aren t afraid to challenge when needed. Calm Under Pressure: You can handle sensitive situations with empathy and confidence. Clear Communicator: You make complicated things simple and easy to understand. Pragmatic and Commercial: You balance risk with practical solutions that work for everyone. Continuous Improvement Mindset: You re always looking for ways to make things better. This is a role where you ll make a real difference helping people through tough times, shaping how we work, and influencing the future of our organisation. You ll have the freedom to bring ideas to the table, the support of a collaborative team, and the opportunity to leave a lasting impact. If you re passionate about doing the right thing and want to be part of a team that values empathy, accountability, and ambition, we d love to hear from you. Bpha reserves the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date.
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact (url removed)
Jan 14, 2026
Full time
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact (url removed)
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're seeking a Project Manager to lead Midlands Nature - opportunity for an ambitious leader to collaborate with partners, drive nature's recovery at scale, and unlock innovative nature markets. Midlands Nature is poised to create a step change in nature's recovery across the region. What it's like to work here Working with senior leaders at seven leading eNGOs and agencies you'll be supported to make a lasting impact. This role is hosted by the National Trust but will involve working across multiple partners including the National Trust, Natural England, Environment Agency, RSPB, The Woodland Trust and the Nottinghamshire, Staffordshire, Warwickshire, and Birmingham and Black Country Wildlife Trusts. This is a hybrid role, and regional travel will be required, you will be contractually based at your nearest National Trust property. What you'll be doing Nature in the UK is at risk, and a £44 billion funding gap over the next decade means the private sector needs to be brought to the table. Over the next two years Midlands Nature (MN) will position itself as a broker for these new funding relationships. As Project Manager, you will deliver a £350,000 NLHF-funded project to establish MN as a key player in nature recovery. You will work closely with the MN Chair and partners to lead project delivery. You'll convene a community of practice of those developing nature finance projects and a network of potential funders. You'll commission expert evidence and build a business plan, securing the next phase of MD's development and ambitions. Who we're looking for We'd love to hear from you if you have relevant experience of: working across a complex set of matrix organisations on innovative partnership projects; are open to complexity challenge. sustainability within a private sector context and an interest in green finance (desirable). communications at a senior level, building relationships within diverse teams, both internally and externally and influencing change. demonstrable ability to build and maintain complex stakeholder relationships at a senior level and cascade ideas, for audiences across a range of sectors. leadership and the ability to manage and motivate project teams. Supporting project governance, managing sponsor, stakeholder and client relationships. managing complex supplier relationships and resolving challenges when they arise. being proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost, and time. Holding a project management qualification such as Prince 2 or equivalent. flexible thinking and problem-solving, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions. Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experience working across different teams or departments, with the ability to navigate complexity and work constructively with others. strong communication skills, including the ability to build effective working relationships and influence colleagues at various levels. proven ability to maintain productive stakeholder relationships, including communicating ideas clearly to different audiences. experience supporting or leading project work, including coordinating tasks, supporting governance, and keeping work on track. ability to manage relationships with suppliers or partners, including resolving issues when they arise. highly organised and proactive, with experience managing multiple priorities and delivering work on time, to a high standard. good problem solving skills, with the confidence to use expertise to influence decisions and support progress. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 14, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're seeking a Project Manager to lead Midlands Nature - opportunity for an ambitious leader to collaborate with partners, drive nature's recovery at scale, and unlock innovative nature markets. Midlands Nature is poised to create a step change in nature's recovery across the region. What it's like to work here Working with senior leaders at seven leading eNGOs and agencies you'll be supported to make a lasting impact. This role is hosted by the National Trust but will involve working across multiple partners including the National Trust, Natural England, Environment Agency, RSPB, The Woodland Trust and the Nottinghamshire, Staffordshire, Warwickshire, and Birmingham and Black Country Wildlife Trusts. This is a hybrid role, and regional travel will be required, you will be contractually based at your nearest National Trust property. What you'll be doing Nature in the UK is at risk, and a £44 billion funding gap over the next decade means the private sector needs to be brought to the table. Over the next two years Midlands Nature (MN) will position itself as a broker for these new funding relationships. As Project Manager, you will deliver a £350,000 NLHF-funded project to establish MN as a key player in nature recovery. You will work closely with the MN Chair and partners to lead project delivery. You'll convene a community of practice of those developing nature finance projects and a network of potential funders. You'll commission expert evidence and build a business plan, securing the next phase of MD's development and ambitions. Who we're looking for We'd love to hear from you if you have relevant experience of: working across a complex set of matrix organisations on innovative partnership projects; are open to complexity challenge. sustainability within a private sector context and an interest in green finance (desirable). communications at a senior level, building relationships within diverse teams, both internally and externally and influencing change. demonstrable ability to build and maintain complex stakeholder relationships at a senior level and cascade ideas, for audiences across a range of sectors. leadership and the ability to manage and motivate project teams. Supporting project governance, managing sponsor, stakeholder and client relationships. managing complex supplier relationships and resolving challenges when they arise. being proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost, and time. Holding a project management qualification such as Prince 2 or equivalent. flexible thinking and problem-solving, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions. Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: experience working across different teams or departments, with the ability to navigate complexity and work constructively with others. strong communication skills, including the ability to build effective working relationships and influence colleagues at various levels. proven ability to maintain productive stakeholder relationships, including communicating ideas clearly to different audiences. experience supporting or leading project work, including coordinating tasks, supporting governance, and keeping work on track. ability to manage relationships with suppliers or partners, including resolving issues when they arise. highly organised and proactive, with experience managing multiple priorities and delivering work on time, to a high standard. good problem solving skills, with the confidence to use expertise to influence decisions and support progress. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Head of Support Services Hackney Council Repairs and Maintenance Housing Services Salary: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership position within Repairs and Maintenance. This role oversees the Council s fleet, complaints, and stock management functions, ensuring essential operational support that enables high-quality, resident-focused housing services. As Head of Support Services, you will lead the development of efficient systems, processes, and teams that underpin service delivery across Repairs and Maintenance. You will manage the Transport and Stores Manager and Complaints & Insurance Manager, ensuring that vehicles, materials, and customer feedback frameworks operate to the highest standards of safety, compliance, and value for money. You will take a proactive approach to customer service, embedding a culture of accountability, continuous improvement, and strong performance management. You will oversee fleet strategy, regulatory compliance, and environmental targets; manage a robust stock control operation with streamlined procurement and audit processes; and lead a high-performing complaints function that identifies service trends, improves outcomes, and enhances resident trust. A key part of the role involves health and safety leadership, risk management, and ensuring that systems, data, and reporting frameworks support effective decision-making. This position requires a visible leader who can build strong internal and external relationships, engage residents, and represent the service across panels, forums, and stakeholder settings. You will contribute to organisational change, drive digital transformation, and lead a team committed to Hackney s values of inclusion, openness, and ambition. We are seeking candidates with: • Senior leadership experience in a complex operational environment • Strong understanding of fleet, stock, or complaints management (ideally all three) • Proven ability to lead teams through organisational and culture change • Excellent analytical and data-driven decision-making skills • Strong stakeholder engagement and communication capabilities • Experience managing budgets, risk, and performance frameworks • A commitment to equality, resident-focused service delivery, and continuous improvement This is an influential role shaping the support services that enable high-performing repairs delivery for thousands of residents across Hackney. If you are a strategic, operationally focused leader with a passion for service excellence, we would welcome your application. For more information or to apply, please contact (url removed)
Jan 14, 2026
Full time
Head of Support Services Hackney Council Repairs and Maintenance Housing Services Salary: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership position within Repairs and Maintenance. This role oversees the Council s fleet, complaints, and stock management functions, ensuring essential operational support that enables high-quality, resident-focused housing services. As Head of Support Services, you will lead the development of efficient systems, processes, and teams that underpin service delivery across Repairs and Maintenance. You will manage the Transport and Stores Manager and Complaints & Insurance Manager, ensuring that vehicles, materials, and customer feedback frameworks operate to the highest standards of safety, compliance, and value for money. You will take a proactive approach to customer service, embedding a culture of accountability, continuous improvement, and strong performance management. You will oversee fleet strategy, regulatory compliance, and environmental targets; manage a robust stock control operation with streamlined procurement and audit processes; and lead a high-performing complaints function that identifies service trends, improves outcomes, and enhances resident trust. A key part of the role involves health and safety leadership, risk management, and ensuring that systems, data, and reporting frameworks support effective decision-making. This position requires a visible leader who can build strong internal and external relationships, engage residents, and represent the service across panels, forums, and stakeholder settings. You will contribute to organisational change, drive digital transformation, and lead a team committed to Hackney s values of inclusion, openness, and ambition. We are seeking candidates with: • Senior leadership experience in a complex operational environment • Strong understanding of fleet, stock, or complaints management (ideally all three) • Proven ability to lead teams through organisational and culture change • Excellent analytical and data-driven decision-making skills • Strong stakeholder engagement and communication capabilities • Experience managing budgets, risk, and performance frameworks • A commitment to equality, resident-focused service delivery, and continuous improvement This is an influential role shaping the support services that enable high-performing repairs delivery for thousands of residents across Hackney. If you are a strategic, operationally focused leader with a passion for service excellence, we would welcome your application. For more information or to apply, please contact (url removed)
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Let Estate Building Surveyor for London and Surrey. What it's like to work here You'll be part of a thriving and busy team which looks after a wide range of residential, commercial and agricultural properties as well as holiday cottages, across some of the Trust's finest estates, from Morden and Osterley in London to the River Wey in Guildford, with cross over of works in various parts of Surrey including Polesden Lacey, Hatchlands Park and the wider Surrey Hills. Your contractual location will be Polesden Lacey Estate Office and there will be an expectation for you to attend the office. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing We have big plans to improve the condition and energy efficiency of our Let Estate properties. You will set up, carry out and coordinate works, working closely with the Senior Building Surveyor, Building Supervisors and Estate Managers. You'll be technically proficient in conservation, maintenance, and current building regulations You will be hands on, proactive and responsive to issues to ensure a high-quality, successful service is delivered. You have responsibility for the delivery of small and medium scale works across our let portfolio with opportunities to work on large developments in the future. You will provide practical building related supervisory support on repairs and maintenance in your portfolios. You will plan and deliver a programme of short and long-term cyclical buildings work, compliance works, and improvements for which you'll have financial responsibility. At times you may also act as project manager, lead consultant or commercial client on small to medium projects. You'll be dealing with conservation issues on historic and listed buildings, undertaking surveys across the portfolio, producing work schedules, obtaining quotes from contractors and liaising with tenants to ensure works are planned and coordinated, managing works through to completion. Each of your working days will be unique. You will be adaptable, flexible and will need to think outside the box. A flexible working method will be required at times. You will need to be focused, organised and skilled in prioritising your work to deal with the unexpected. Who we're looking for In your application, please provide details of how you meet the criteria below: A Member of the Royal Institution of Chartered Surveyors (RICS) or the Chartered Institute of Buildings (CIOB) Experience of undertaking surveys and inspections, diagnosing building defects and specifying appropriate remedial works to traditional buildings, following best practice Produce work schedules and obtain quotes from contractors Competent in contract management and contract administration Demonstrate experience of financial responsibility for projects and cyclical work with exemplary data management, delivering agreed work programs/projects within budget Engage contractors and manage the works through to completion, ensuring risk assessments are undertaken, and all work is compliant with the relevant legislation and policies. Time management and organisation skills Confident communicator who can adjust their approach to ensure we build and maintain positive relationships with our tenants The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 14, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Let Estate Building Surveyor for London and Surrey. What it's like to work here You'll be part of a thriving and busy team which looks after a wide range of residential, commercial and agricultural properties as well as holiday cottages, across some of the Trust's finest estates, from Morden and Osterley in London to the River Wey in Guildford, with cross over of works in various parts of Surrey including Polesden Lacey, Hatchlands Park and the wider Surrey Hills. Your contractual location will be Polesden Lacey Estate Office and there will be an expectation for you to attend the office. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing We have big plans to improve the condition and energy efficiency of our Let Estate properties. You will set up, carry out and coordinate works, working closely with the Senior Building Surveyor, Building Supervisors and Estate Managers. You'll be technically proficient in conservation, maintenance, and current building regulations You will be hands on, proactive and responsive to issues to ensure a high-quality, successful service is delivered. You have responsibility for the delivery of small and medium scale works across our let portfolio with opportunities to work on large developments in the future. You will provide practical building related supervisory support on repairs and maintenance in your portfolios. You will plan and deliver a programme of short and long-term cyclical buildings work, compliance works, and improvements for which you'll have financial responsibility. At times you may also act as project manager, lead consultant or commercial client on small to medium projects. You'll be dealing with conservation issues on historic and listed buildings, undertaking surveys across the portfolio, producing work schedules, obtaining quotes from contractors and liaising with tenants to ensure works are planned and coordinated, managing works through to completion. Each of your working days will be unique. You will be adaptable, flexible and will need to think outside the box. A flexible working method will be required at times. You will need to be focused, organised and skilled in prioritising your work to deal with the unexpected. Who we're looking for In your application, please provide details of how you meet the criteria below: A Member of the Royal Institution of Chartered Surveyors (RICS) or the Chartered Institute of Buildings (CIOB) Experience of undertaking surveys and inspections, diagnosing building defects and specifying appropriate remedial works to traditional buildings, following best practice Produce work schedules and obtain quotes from contractors Competent in contract management and contract administration Demonstrate experience of financial responsibility for projects and cyclical work with exemplary data management, delivering agreed work programs/projects within budget Engage contractors and manage the works through to completion, ensuring risk assessments are undertaken, and all work is compliant with the relevant legislation and policies. Time management and organisation skills Confident communicator who can adjust their approach to ensure we build and maintain positive relationships with our tenants The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
About the team The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed. We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle. We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone. Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio. The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early. The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery. Key responsibilities: Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets. Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships. Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning. Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission. Support senior colleagues on major prospects with briefings, meeting notes, and follow ups. Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k-£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce. Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team. Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams. Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting. Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes. Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation. Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities. Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team. Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team. Share know how and peer coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues. Attend Impetus events to provide support to Philanthropy team. Person specification Essential : Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations. Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts. Experience developing partnerships and managing an allocated portfolio of donor relationships. Excellent research and prospecting skills. Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM. Strong planning and organisation skills - build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early. Excellent written and verbal communication skills, with strong bid-writing and storytelling ability. Ability to grasp and convey complex ideas, including Impetus' model and the private equity industry. Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate. Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail. A commitment to Impetus' mission Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people. Desirable : Knowledge of the youth, education or employment sectors. Experience fundraising for grant makers, infrastructure organisations or intermediaries. Digital fundraising skills. Ability to think innovatively. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people . click apply for full job details
Jan 14, 2026
Full time
About the team The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed. We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle. We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone. Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio. The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early. The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery. Key responsibilities: Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets. Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships. Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning. Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission. Support senior colleagues on major prospects with briefings, meeting notes, and follow ups. Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k-£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce. Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team. Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams. Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting. Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes. Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation. Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities. Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team. Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team. Share know how and peer coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues. Attend Impetus events to provide support to Philanthropy team. Person specification Essential : Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations. Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts. Experience developing partnerships and managing an allocated portfolio of donor relationships. Excellent research and prospecting skills. Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM. Strong planning and organisation skills - build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early. Excellent written and verbal communication skills, with strong bid-writing and storytelling ability. Ability to grasp and convey complex ideas, including Impetus' model and the private equity industry. Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate. Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail. A commitment to Impetus' mission Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people. Desirable : Knowledge of the youth, education or employment sectors. Experience fundraising for grant makers, infrastructure organisations or intermediaries. Digital fundraising skills. Ability to think innovatively. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people . click apply for full job details
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Property Operations Manager at Morden Hall Park, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone. The advertised salary is inclusive of an Outer London weighting allowance of £3,315 per annum. What it's like to work here As Property Operations Manager, you'll be accountable for the day-to-day management, visitor operations and compliance for Morden Hall Park and be lined managed by the Visitor Operations & Experience Manager. Working with the Visitor Operations & Experience Manager, the General Manager and other colleagues, you will contribute to the strategic priority to End Unequal Access and Inspire Millions. From time to time, you will stand in for the Visitor Operations & Experience Manager to run the place or attend external partner meetings in their absence. This is a front line operational management role, with at least 80% of your time spent on-site. Working hours are typically 9am-5pm, with occasional early or late shifts. You'll join the Duty Manager rota, including weekends and bank holidays, with Time Off in Lieu (TOIL) for additional hours. Morden Hall Park is a green oasis in the heart of London. Just 500 metres from the Northern Line, it feels like a countryside in the city. We're a vibrant, welcoming space where no two days are the same, and access and inclusion are at the heart of everything we do. What you'll be doing You'll work collaboratively with your colleagues - particularly those in visitor experience, community, facilities and countryside roles - to run the visitor operations here. Together, you'll be making sure that every visitor has what they need to have their best possible day, as well as the chance to discover the work of the Trust for themselves. You'll be part of an operational delivery team working collaboratively with Facilities & Business support colleagues, taking a senior role of site operations from a staff, volunteer and visitor perspective. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Operational management ability Leadership skills including coaching, team development, motivation and communication Ability to manage operational risk, including how to assess and manage risk effectively Proven track record of managing budgets, finances, small projects and contracts Effective communication and stakeholder engagement skills Criteria for all other applicants: Practised and confident in managing fast-paced operations An inspiring leader and manager of people, adept at leading diverse professional teams A skilled collaborator and communicator, comfortable with taking decisions Aware of the importance of excellent service, growing support for an important cause and high standards of presentation Up to date with health and safety, compliance and emergency procedures Familiar with business planning, growing income and managing budgets Committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Jan 14, 2026
Full time
Important notice In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. We're looking for a Property Operations Manager at Morden Hall Park, to be responsible for the daily operation of this busy and much-loved National Trust site, and for introducing improvements to make it as welcoming as possible for everyone. The advertised salary is inclusive of an Outer London weighting allowance of £3,315 per annum. What it's like to work here As Property Operations Manager, you'll be accountable for the day-to-day management, visitor operations and compliance for Morden Hall Park and be lined managed by the Visitor Operations & Experience Manager. Working with the Visitor Operations & Experience Manager, the General Manager and other colleagues, you will contribute to the strategic priority to End Unequal Access and Inspire Millions. From time to time, you will stand in for the Visitor Operations & Experience Manager to run the place or attend external partner meetings in their absence. This is a front line operational management role, with at least 80% of your time spent on-site. Working hours are typically 9am-5pm, with occasional early or late shifts. You'll join the Duty Manager rota, including weekends and bank holidays, with Time Off in Lieu (TOIL) for additional hours. Morden Hall Park is a green oasis in the heart of London. Just 500 metres from the Northern Line, it feels like a countryside in the city. We're a vibrant, welcoming space where no two days are the same, and access and inclusion are at the heart of everything we do. What you'll be doing You'll work collaboratively with your colleagues - particularly those in visitor experience, community, facilities and countryside roles - to run the visitor operations here. Together, you'll be making sure that every visitor has what they need to have their best possible day, as well as the chance to discover the work of the Trust for themselves. You'll be part of an operational delivery team working collaboratively with Facilities & Business support colleagues, taking a senior role of site operations from a staff, volunteer and visitor perspective. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: Operational management ability Leadership skills including coaching, team development, motivation and communication Ability to manage operational risk, including how to assess and manage risk effectively Proven track record of managing budgets, finances, small projects and contracts Effective communication and stakeholder engagement skills Criteria for all other applicants: Practised and confident in managing fast-paced operations An inspiring leader and manager of people, adept at leading diverse professional teams A skilled collaborator and communicator, comfortable with taking decisions Aware of the importance of excellent service, growing support for an important cause and high standards of presentation Up to date with health and safety, compliance and emergency procedures Familiar with business planning, growing income and managing budgets Committed to making sure experiences are truly for everyone, with practical knowledge of improving accessibility in a workplace or visitor attraction. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Quality Assurance Manager Purpose-Driven Charity Part-time (15 hours per week) Woodchurch, Kent / Hybrid This is an opportunity to join an ambitious charity supporting adults with learning disabilities This part-time role Quality Assurance Manager role offers the opportunity to play a pivotal role in safeguarding quality and driving continuous improvement across CQC-regulated services and a public-facing rural visitor attraction, while enjoying a high degree of flexibility in how your time is organised. Reporting directly to the CEO, you will act as the charity's internal expert on Care Quality Commission (CQC) standards and its own Quality Assurance Framework, ensuring services are safe, effective and person-centred. You will build on an established approach to CQC audits and extend it into areas that have not previously been within scope, such as HR, their on-site visitor attraction / farm and other central functions. The organisation is investing in automating aspects of audit and reporting, and you will have the opportunity to help shape and adopt these tools to strengthen assurance and insight. Key responsibilities Lead the internal quality assurance and compliance framework across CQC-regulated services, the visitor attraction and central functions. Design and deliver a risk-based internal audit programme, including scoped audits, sample testing (for example, HR right-to-work checks) and thematic reviews. Monitor compliance with CQC fundamental standards, health and safety, safeguarding and internal policies, escalating significant issues and supporting services to address them. Track and report on quality performance indicators, providing concise, insightful reports to the CEO, Directors and Board committees on quality, risk and progress against improvement plans. Oversee policy and procedure governance, including scheduling, liaison with policy owners, coordination of approvals and management of document control. Act as Data Protection Lead, overseeing GDPR compliance, data breaches, Subject Access Requests, privacy notices and the NHS Data Security and Protection Toolkit (previous experience in this area is not required) Support the production of key organisational reports, including quality and governance contributions to the annual report. Champion continuous improvement and support strategic projects that strengthen quality, governance and efficiency, including the use of automation and digital tools. The person Substantial experience in quality assurance and/or compliance within a health, social care or charity setting, with in-depth knowledge of CQC regulations and quality standards. Proven experience of planning and delivering audits, interpreting findings and developing credible improvement plans in partnership with operational colleagues. Strong analytical skills with the ability to work with qualitative and quantitative data, identify trends and present information clearly for senior audiences. Excellent written and verbal communication skills, with a track record of producing high-quality reports and assurance papers. Highly organised, able to manage multiple streams of work and deadlines independently within a part-time schedule. Collaborative and pragmatic, able to build trusted relationships with busy senior leaders and to influence without direct line authority. Full driving licence and access to a vehicle, with the ability to travel between sites in East Kent. Why Join Us? Our client's organisation is built on acceptance, respect, and inclusion-where everyone feels that they belong and can make a meaningful contribution. They believe in creating a supportive, high-performance culture that empowers both their teams and the people they support. We'd be delighted if you tick all our boxes, but we also believe it's just as important we tick all of yours. If you think you have most of what we're looking for but not everything, go ahead and apply-we'd still love to hear from you.
Jan 14, 2026
Full time
Quality Assurance Manager Purpose-Driven Charity Part-time (15 hours per week) Woodchurch, Kent / Hybrid This is an opportunity to join an ambitious charity supporting adults with learning disabilities This part-time role Quality Assurance Manager role offers the opportunity to play a pivotal role in safeguarding quality and driving continuous improvement across CQC-regulated services and a public-facing rural visitor attraction, while enjoying a high degree of flexibility in how your time is organised. Reporting directly to the CEO, you will act as the charity's internal expert on Care Quality Commission (CQC) standards and its own Quality Assurance Framework, ensuring services are safe, effective and person-centred. You will build on an established approach to CQC audits and extend it into areas that have not previously been within scope, such as HR, their on-site visitor attraction / farm and other central functions. The organisation is investing in automating aspects of audit and reporting, and you will have the opportunity to help shape and adopt these tools to strengthen assurance and insight. Key responsibilities Lead the internal quality assurance and compliance framework across CQC-regulated services, the visitor attraction and central functions. Design and deliver a risk-based internal audit programme, including scoped audits, sample testing (for example, HR right-to-work checks) and thematic reviews. Monitor compliance with CQC fundamental standards, health and safety, safeguarding and internal policies, escalating significant issues and supporting services to address them. Track and report on quality performance indicators, providing concise, insightful reports to the CEO, Directors and Board committees on quality, risk and progress against improvement plans. Oversee policy and procedure governance, including scheduling, liaison with policy owners, coordination of approvals and management of document control. Act as Data Protection Lead, overseeing GDPR compliance, data breaches, Subject Access Requests, privacy notices and the NHS Data Security and Protection Toolkit (previous experience in this area is not required) Support the production of key organisational reports, including quality and governance contributions to the annual report. Champion continuous improvement and support strategic projects that strengthen quality, governance and efficiency, including the use of automation and digital tools. The person Substantial experience in quality assurance and/or compliance within a health, social care or charity setting, with in-depth knowledge of CQC regulations and quality standards. Proven experience of planning and delivering audits, interpreting findings and developing credible improvement plans in partnership with operational colleagues. Strong analytical skills with the ability to work with qualitative and quantitative data, identify trends and present information clearly for senior audiences. Excellent written and verbal communication skills, with a track record of producing high-quality reports and assurance papers. Highly organised, able to manage multiple streams of work and deadlines independently within a part-time schedule. Collaborative and pragmatic, able to build trusted relationships with busy senior leaders and to influence without direct line authority. Full driving licence and access to a vehicle, with the ability to travel between sites in East Kent. Why Join Us? Our client's organisation is built on acceptance, respect, and inclusion-where everyone feels that they belong and can make a meaningful contribution. They believe in creating a supportive, high-performance culture that empowers both their teams and the people they support. We'd be delighted if you tick all our boxes, but we also believe it's just as important we tick all of yours. If you think you have most of what we're looking for but not everything, go ahead and apply-we'd still love to hear from you.
The purpose of this role is to deliver FSSW s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential. FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support. The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve. Duties and Responsibilities: Programme Delivery Support the Employability Programme Facilitator to deliver practical warehouse activity sessions Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation. Lead in providing tailored programme coaching/mentoring: Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face. Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills) Identify project management opportunities and build plans with relevant staff in the wider team. Lead on developing and preparing programme resources. Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace. Programme Development Lead on the recruitment, onboarding and offboarding of participants (currently -year-olds with possibility of expanding this range) onto the FareChance Programme. Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable. Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes. Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes. External partnerships and relationship building Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme. Support the fundraising team in providing updates for employability funders On occasion, attend events or appointments to support recruitment/represent FSSW Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities. Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring. Reporting and Administration Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate. Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes Person Specification It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged. Essential Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching. Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity. Ability to work flexibly, respond positively to project changes and meet challenging targets. Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. Good IT skills Desirable Experience of building a programme Experience of responding appropriately to challenging behaviours Project management experience Excellent verbal and written communication skills Understanding of safeguarding and GDPR regulations Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. Strong organisational skills including planning, prioritising, and time management. We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we d love to hear from you. Additional Information Role may involve some manual handling; training will be provided. Enhanced DBS check required. This post is funded by St James s Place Charitable Foundation
Jan 14, 2026
Full time
The purpose of this role is to deliver FSSW s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential. FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support. The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve. Duties and Responsibilities: Programme Delivery Support the Employability Programme Facilitator to deliver practical warehouse activity sessions Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation. Lead in providing tailored programme coaching/mentoring: Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face. Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills) Identify project management opportunities and build plans with relevant staff in the wider team. Lead on developing and preparing programme resources. Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace. Programme Development Lead on the recruitment, onboarding and offboarding of participants (currently -year-olds with possibility of expanding this range) onto the FareChance Programme. Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable. Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes. Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes. External partnerships and relationship building Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme. Support the fundraising team in providing updates for employability funders On occasion, attend events or appointments to support recruitment/represent FSSW Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities. Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring. Reporting and Administration Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate. Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes Person Specification It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged. Essential Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching. Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity. Ability to work flexibly, respond positively to project changes and meet challenging targets. Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. Good IT skills Desirable Experience of building a programme Experience of responding appropriately to challenging behaviours Project management experience Excellent verbal and written communication skills Understanding of safeguarding and GDPR regulations Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. Strong organisational skills including planning, prioritising, and time management. We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we d love to hear from you. Additional Information Role may involve some manual handling; training will be provided. Enhanced DBS check required. This post is funded by St James s Place Charitable Foundation
Salary: £53,400 Closing date: Monday, 19 January 2026 Contract type: Permanent Interview dates: 4,5 and 6 February (Remote Interview) The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for a Research Manager to join the climate and health team, working on the health co-benefits health co-benefits of climate mitigation, with a particular focus on super pollutants. Where in Wellcome will I be working? You will be working in the Mitigation Team, within the Climate and Health Research Programme. The Mitigation Team supports the generation of robust, relevant health evidence to drive climate mitigation that benefits the health of both people and planet. We develop and fund transdisciplinary research that is co-produced by scientists, decision-makers and affected communities. We are passionate about advancing science in order to develop and enable climate and health solutions. We work in partnership with researchers, policy makers, financial and legal decision makers, fellow philanthropies and affected communities to maximise impact. This role will focus on super pollutants, supporting the generation and use of cutting-edge science on the climate and health impacts of methane, black carbon and ozone. We welcome applicants with experience in relevant climate and/or health research, and in particular with expertise in super pollutants (specifically methane, black carbon and ozone). What will I be doing? In this role, you will contribute to our Climate & Health strategy by working with the Mitigation Team to identify, develop and manage funding for a variety of research projects. You will convene, fund, and disseminate learning through activities such as funding calls, research commissions, and evidence scoping contracts. You'll lead various initiatives, including a range of super pollutant research projects and partnerships. As a Research Manager, you will: Deliver impactful work by providing technical expertise across activities such as expert consultations, funding decisions, and producing reports and reviews. Collaborate across Wellcome to share knowledge and insights from the Climate & Health portfolio, helping to shape solutions and strengthen organisational understanding. Build partnerships with stakeholders by maintaining active relationships with grant holders, monitoring research progress and culture, and promoting diversity and inclusion across funded projects. Engage with external experts through scoping interviews, workshops, and selecting and working with advisors to ensure high-quality input into Climate & Health decision-making. Manage strategic initiatives, in particular our super pollutant work, by leading projects, liaising with partners, and coordinating across teams to deliver outcomes aligned with Climate & Health's goals. Champion inclusive practice and accountability by fostering a diverse and collaborative culture, managing risks and budgets responsibly, and ensuring compliance with Wellcome's policies. Is this job for me? If you bring research expertise from academia, industry, charity, or the funding sector, and thrive in mission-driven work characterised by collaboration, this role could be an excellent match. You'll combine your technical expertise with your communication and organisational skills to manage projects, engage diverse stakeholders, and contribute to strategic initiatives that advance Climate & Health. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Able to demonstrate a breadth of research expertise and experience in areas relevant to Climate Mitigation and/or Health, in particular super pollutants and/or air quality, through relevant work experience in academia, industry, funding agency, or charity settings. Experience/knowledge of universities, funders, and other relevant scientific and research organisations and communities. Ability to employ diverse approaches to effectively communicate complex information across varied settings and seniority levels. Well-developed writing skills, with the ability to synthesise information and convey key points clearly and concisely. Experience/knowledge of managing projects in an academic, charity, or industry setting. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
Jan 14, 2026
Full time
Salary: £53,400 Closing date: Monday, 19 January 2026 Contract type: Permanent Interview dates: 4,5 and 6 February (Remote Interview) The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We are looking for a Research Manager to join the climate and health team, working on the health co-benefits health co-benefits of climate mitigation, with a particular focus on super pollutants. Where in Wellcome will I be working? You will be working in the Mitigation Team, within the Climate and Health Research Programme. The Mitigation Team supports the generation of robust, relevant health evidence to drive climate mitigation that benefits the health of both people and planet. We develop and fund transdisciplinary research that is co-produced by scientists, decision-makers and affected communities. We are passionate about advancing science in order to develop and enable climate and health solutions. We work in partnership with researchers, policy makers, financial and legal decision makers, fellow philanthropies and affected communities to maximise impact. This role will focus on super pollutants, supporting the generation and use of cutting-edge science on the climate and health impacts of methane, black carbon and ozone. We welcome applicants with experience in relevant climate and/or health research, and in particular with expertise in super pollutants (specifically methane, black carbon and ozone). What will I be doing? In this role, you will contribute to our Climate & Health strategy by working with the Mitigation Team to identify, develop and manage funding for a variety of research projects. You will convene, fund, and disseminate learning through activities such as funding calls, research commissions, and evidence scoping contracts. You'll lead various initiatives, including a range of super pollutant research projects and partnerships. As a Research Manager, you will: Deliver impactful work by providing technical expertise across activities such as expert consultations, funding decisions, and producing reports and reviews. Collaborate across Wellcome to share knowledge and insights from the Climate & Health portfolio, helping to shape solutions and strengthen organisational understanding. Build partnerships with stakeholders by maintaining active relationships with grant holders, monitoring research progress and culture, and promoting diversity and inclusion across funded projects. Engage with external experts through scoping interviews, workshops, and selecting and working with advisors to ensure high-quality input into Climate & Health decision-making. Manage strategic initiatives, in particular our super pollutant work, by leading projects, liaising with partners, and coordinating across teams to deliver outcomes aligned with Climate & Health's goals. Champion inclusive practice and accountability by fostering a diverse and collaborative culture, managing risks and budgets responsibly, and ensuring compliance with Wellcome's policies. Is this job for me? If you bring research expertise from academia, industry, charity, or the funding sector, and thrive in mission-driven work characterised by collaboration, this role could be an excellent match. You'll combine your technical expertise with your communication and organisational skills to manage projects, engage diverse stakeholders, and contribute to strategic initiatives that advance Climate & Health. To apply for this role please submit an update CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. Minimum Criteria: Able to demonstrate a breadth of research expertise and experience in areas relevant to Climate Mitigation and/or Health, in particular super pollutants and/or air quality, through relevant work experience in academia, industry, funding agency, or charity settings. Experience/knowledge of universities, funders, and other relevant scientific and research organisations and communities. Ability to employ diverse approaches to effectively communicate complex information across varied settings and seniority levels. Well-developed writing skills, with the ability to synthesise information and convey key points clearly and concisely. Experience/knowledge of managing projects in an academic, charity, or industry setting. You can view the full job description on our website You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome . We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .
About Amiqus Amiqus is the UK s most trusted compliance and onboarding platform, enabling simple, fast and secure access to products and services online. Whether moving home, changing jobs or looking for professional help, our software makes it easy for everyone involved. We re trusted by Governments, NHS, Banks and 600+ regulated organisations across sectors in the UK to help people get to work on the things that matter, faster. Why join us now? We re one of the UK s fastest growing tech companies, ranked by Deloitte Fast50 and part of Tech Nation s Future Fifty 2024 cohort. We re scaling sustainably, backed by external investment on a 10x plan tracking from £5m ARR, with expectations to exceed £50m ARR within four years. We re purpose driven, ambitious and make an impact in the work we do which is underpinned by trust in our systems and infrastructure. As we succeed, we share in our success across all levels and roles. Our offer You ll work with outstanding people across teams of up to 8-10 in a cross functional approach. The work you ll do will be challenging but with the collaborative support of other high performing people. Competitive salary plus share options build your career and make progress as we scale 12 development days each year, designed for up-skilling and meaningful growth plus a learning budget to support relevant courses and development opportunities Quarterly in-person meetups and team events to celebrate successes, review team performance and implement change linked to our growth plans Private health cover with Vitality and a suite of insurance benefits for peace of mind 34 days of annual leave to rest and recharge 5% matched pension contribution on qualifying earnings look after your future self About the role We re looking for a technically strong Engineering Manager someone who combines leadership, systems thinking and hands-on technical experience to guide a growing team and shape how we build our product. You ll: Line-manage up to 10 engineers through monthly 1:1s, coaching and progression support, helping them grow into confident, high-performing problem solvers rather than simple executors of requirements Partner closely with product managers to understand client value, anticipating needs and shaping the technical approach before problems arise Write, review and champion clear, pragmatic technical specifications that align with product goals Guide engineering standards and architectural decisions that balance scalability with speed Collaborate with other engineering managers and technical leads to deliver cohesive, cross-functional outcomes Work across multiple teams across our Adoption Pillar (building and supporting capability that will help us attract and retain new and existing clients). Ensure engineering alignment, shared standards, and cohesive delivery across our platform / products. Contribute to technical discussions and support engineers in finding sustainable, scalable solutions We re growing quickly and work on a cross functional basis. Sometimes you ll need to challenge convention, make pragmatic trade-offs and stay comfortable when things aren t fully defined. We don t separate product and engineering we work as one team, solving problems together. This role isn t about simply running ceremonies agile facilitation rotates among engineers. Your focus is technical clarity, people growth and delivering meaningful product impact through collaboration and supporting informed engineering decisions. Your Responsibilities Own the end-to-end delivery of the engineering roadmap, ensuring work is well defined, prioritised and shipped predictably. Optimise delivery velocity and flow, improving how the team plans, scopes and executes work without sacrificing quality. Proactively identify, surface and remove blockers and risks, whether technical, organisational or product-related. Own resource and capacity planning for the team, including skills coverage, workload balance, hiring needs and succession planning. Set and maintain high engineering standards across code quality, performance, security, observability and operational resilience. Act as the technical escalation point for complex delivery challenges and architectural trade-offs. You won t be expected to regularly write code, but you will be expected to understand the architecture deeply enough to support engineers. Support incident response and production issues when required, ensuring learnings translate into concrete platform and process improvements. Develop engineers through coaching, feedback and structured growth, building a high-trust, high-accountability, cross functional and team culture. In a perfect world, we d hire someone who has: Several years experience managing software engineers and have previously worked as a hands-on developer (ideally at a senior or staff level before moving into management) You ve helped teams evolve from delivery-focused to outcome-driven, developing high-performing engineering cultures You ve worked in a start-up/scale-up or product-focused environment where delivery pace and pragmatism matter You re proactive, technically fluent and confident writing and reviewing specs, proposals and architecture decisions You think in systems, connecting engineering choices directly to product outcomes You collaborate instinctively product vs. engineering vs everyone else isn t how you operate You lead with context, empathy and trust, helping your team move fast without chaos You re comfortable influencing across teams and shaping the technical direction of the product You thrive in ambiguity and see change as an opportunity to learn and improve Who are you? You ll have experience leading teams through meaningful growth or change, whether scaling a product, evolving an architecture, or leveling up engineering maturity. Are commercially aware, understanding how engineering decisions directly impact revenue, user experience and time to value. Have worked closely with clients, partners or previously been part of a client-facing team, and value fast feedback loops. Are comfortable operating between strategy and delivery, zooming out when needed but never losing sight of execution. Communicate with clarity, calm and credibility, especially when things are uncertain or under pressure. Prefer outcomes over process, and are suspicious of ceremony for its own sake. Are happy getting into the real-world detail when required, even when that means rolling up your sleeves. Build psychological safety and accountability in equal measure. Enjoy learning, sharing context and making the people around you better. Our interview process We think it s important to have an open and transparent process. The process might vary slightly depending on role and level but here s what to expect: Initial screening call with our People Experience team Engineering and leadership interview with our Lead Engineering Manager and one other Engineering Manager Product partnership interviews with the our Commercial Director and Product Lead Informal group session with 3 to 5 engineers that you would line-manage or work closely with Diverse perspectives and people of all backgrounds are welcome at Amiqus. We recognise that building an inclusive workplace requires proactivity and commitment. We acknowledge our moral and legal responsibilities to promote equal opportunities and pursue equality in our work. If we can make preparations to make sure you have a positive interview experience, please let us know. As you might expect, we care about privacy and we have a privacy policy specific for job applicants which explains how we handle your information and data.
Jan 14, 2026
Full time
About Amiqus Amiqus is the UK s most trusted compliance and onboarding platform, enabling simple, fast and secure access to products and services online. Whether moving home, changing jobs or looking for professional help, our software makes it easy for everyone involved. We re trusted by Governments, NHS, Banks and 600+ regulated organisations across sectors in the UK to help people get to work on the things that matter, faster. Why join us now? We re one of the UK s fastest growing tech companies, ranked by Deloitte Fast50 and part of Tech Nation s Future Fifty 2024 cohort. We re scaling sustainably, backed by external investment on a 10x plan tracking from £5m ARR, with expectations to exceed £50m ARR within four years. We re purpose driven, ambitious and make an impact in the work we do which is underpinned by trust in our systems and infrastructure. As we succeed, we share in our success across all levels and roles. Our offer You ll work with outstanding people across teams of up to 8-10 in a cross functional approach. The work you ll do will be challenging but with the collaborative support of other high performing people. Competitive salary plus share options build your career and make progress as we scale 12 development days each year, designed for up-skilling and meaningful growth plus a learning budget to support relevant courses and development opportunities Quarterly in-person meetups and team events to celebrate successes, review team performance and implement change linked to our growth plans Private health cover with Vitality and a suite of insurance benefits for peace of mind 34 days of annual leave to rest and recharge 5% matched pension contribution on qualifying earnings look after your future self About the role We re looking for a technically strong Engineering Manager someone who combines leadership, systems thinking and hands-on technical experience to guide a growing team and shape how we build our product. You ll: Line-manage up to 10 engineers through monthly 1:1s, coaching and progression support, helping them grow into confident, high-performing problem solvers rather than simple executors of requirements Partner closely with product managers to understand client value, anticipating needs and shaping the technical approach before problems arise Write, review and champion clear, pragmatic technical specifications that align with product goals Guide engineering standards and architectural decisions that balance scalability with speed Collaborate with other engineering managers and technical leads to deliver cohesive, cross-functional outcomes Work across multiple teams across our Adoption Pillar (building and supporting capability that will help us attract and retain new and existing clients). Ensure engineering alignment, shared standards, and cohesive delivery across our platform / products. Contribute to technical discussions and support engineers in finding sustainable, scalable solutions We re growing quickly and work on a cross functional basis. Sometimes you ll need to challenge convention, make pragmatic trade-offs and stay comfortable when things aren t fully defined. We don t separate product and engineering we work as one team, solving problems together. This role isn t about simply running ceremonies agile facilitation rotates among engineers. Your focus is technical clarity, people growth and delivering meaningful product impact through collaboration and supporting informed engineering decisions. Your Responsibilities Own the end-to-end delivery of the engineering roadmap, ensuring work is well defined, prioritised and shipped predictably. Optimise delivery velocity and flow, improving how the team plans, scopes and executes work without sacrificing quality. Proactively identify, surface and remove blockers and risks, whether technical, organisational or product-related. Own resource and capacity planning for the team, including skills coverage, workload balance, hiring needs and succession planning. Set and maintain high engineering standards across code quality, performance, security, observability and operational resilience. Act as the technical escalation point for complex delivery challenges and architectural trade-offs. You won t be expected to regularly write code, but you will be expected to understand the architecture deeply enough to support engineers. Support incident response and production issues when required, ensuring learnings translate into concrete platform and process improvements. Develop engineers through coaching, feedback and structured growth, building a high-trust, high-accountability, cross functional and team culture. In a perfect world, we d hire someone who has: Several years experience managing software engineers and have previously worked as a hands-on developer (ideally at a senior or staff level before moving into management) You ve helped teams evolve from delivery-focused to outcome-driven, developing high-performing engineering cultures You ve worked in a start-up/scale-up or product-focused environment where delivery pace and pragmatism matter You re proactive, technically fluent and confident writing and reviewing specs, proposals and architecture decisions You think in systems, connecting engineering choices directly to product outcomes You collaborate instinctively product vs. engineering vs everyone else isn t how you operate You lead with context, empathy and trust, helping your team move fast without chaos You re comfortable influencing across teams and shaping the technical direction of the product You thrive in ambiguity and see change as an opportunity to learn and improve Who are you? You ll have experience leading teams through meaningful growth or change, whether scaling a product, evolving an architecture, or leveling up engineering maturity. Are commercially aware, understanding how engineering decisions directly impact revenue, user experience and time to value. Have worked closely with clients, partners or previously been part of a client-facing team, and value fast feedback loops. Are comfortable operating between strategy and delivery, zooming out when needed but never losing sight of execution. Communicate with clarity, calm and credibility, especially when things are uncertain or under pressure. Prefer outcomes over process, and are suspicious of ceremony for its own sake. Are happy getting into the real-world detail when required, even when that means rolling up your sleeves. Build psychological safety and accountability in equal measure. Enjoy learning, sharing context and making the people around you better. Our interview process We think it s important to have an open and transparent process. The process might vary slightly depending on role and level but here s what to expect: Initial screening call with our People Experience team Engineering and leadership interview with our Lead Engineering Manager and one other Engineering Manager Product partnership interviews with the our Commercial Director and Product Lead Informal group session with 3 to 5 engineers that you would line-manage or work closely with Diverse perspectives and people of all backgrounds are welcome at Amiqus. We recognise that building an inclusive workplace requires proactivity and commitment. We acknowledge our moral and legal responsibilities to promote equal opportunities and pursue equality in our work. If we can make preparations to make sure you have a positive interview experience, please let us know. As you might expect, we care about privacy and we have a privacy policy specific for job applicants which explains how we handle your information and data.
Accounts and Audit Senior Cantello Tayler Recruitment are recruiting for an Accounts and Audit Senior to join their client who is based in Camberley, Surrey This is a fully office-based role, working Monday -Friday 9am -5.30pm, parking is available on site. Accounts Audit Senior duties: Prepare statutory and annual accounts, draft tax computations, and complete year-end files with supporting schedules. Provide ad-hoc advisory services and maintain strong client and colleague relationships. Manage client expectations, deliver services on time, and assist in audit planning and execution. Delegate tasks, oversee junior staff, and mentor trainees. Support Partners and Managers with client portfolios and ensure compliance with professional standards. Communicate effectively with stakeholders, provide guidance to team members, and resolve client queries diplomatically. Produce clear audit reports and adapt communication to different audiences while maintaining professionalism under pressure Accounts Audit Senior required skills, knowledge, and experience: Qualifications: ACA/ACCA recently qualified. Technical Expertise: Strong in cloud accounting (Xero), QuickBooks, Sage, Excel, IRIS; proficient with Microsoft Office. Experience: Solid public practice background; statutory accounts, audits, and tax computations. Soft Skills: Excellent communication, leadership, and client relationship management; able to mentor and guide junior staff. Attributes: Detail-oriented, organised, commercially aware, resilient under pressure, and committed to high-quality work. Additional Strengths: Analytical problem-solving, risk assessment, and compliance with accounting/auditing standards. If this Accounts Audit Senior role is of interest to you, please click apply or contact Marie Spratley in our Egham office.
Jan 14, 2026
Full time
Accounts and Audit Senior Cantello Tayler Recruitment are recruiting for an Accounts and Audit Senior to join their client who is based in Camberley, Surrey This is a fully office-based role, working Monday -Friday 9am -5.30pm, parking is available on site. Accounts Audit Senior duties: Prepare statutory and annual accounts, draft tax computations, and complete year-end files with supporting schedules. Provide ad-hoc advisory services and maintain strong client and colleague relationships. Manage client expectations, deliver services on time, and assist in audit planning and execution. Delegate tasks, oversee junior staff, and mentor trainees. Support Partners and Managers with client portfolios and ensure compliance with professional standards. Communicate effectively with stakeholders, provide guidance to team members, and resolve client queries diplomatically. Produce clear audit reports and adapt communication to different audiences while maintaining professionalism under pressure Accounts Audit Senior required skills, knowledge, and experience: Qualifications: ACA/ACCA recently qualified. Technical Expertise: Strong in cloud accounting (Xero), QuickBooks, Sage, Excel, IRIS; proficient with Microsoft Office. Experience: Solid public practice background; statutory accounts, audits, and tax computations. Soft Skills: Excellent communication, leadership, and client relationship management; able to mentor and guide junior staff. Attributes: Detail-oriented, organised, commercially aware, resilient under pressure, and committed to high-quality work. Additional Strengths: Analytical problem-solving, risk assessment, and compliance with accounting/auditing standards. If this Accounts Audit Senior role is of interest to you, please click apply or contact Marie Spratley in our Egham office.
The Opportunity Join us as a Senior Compliance Manager within our London-based Global Delivery Operations department, where your work will directly impact the trust of thousands of consumers, riders, and partners. Reporting to the Director of Operations Programmes, you will collaborate closely with Product, Data Science, Legal, and Rider Support teams, working to ensure our compliance operations are seamless and that we continue to deliver a world-class experience for our riders. You will own new and existing compliance policies end-to-end from conception to roll-out as well as providing the operational grit necessary to manage complex compliance incidents across multiple departments. What you'll do Oversee the strategy and execution for key rider policies Sizing & Development: Partner with Data Science to quantify compliance risks and detect patterns to design policy logic and rules. Execution & Optimization: Work with a multi-functional team (local markets, Rider Support, Data Science) to roll out these policies globally, tracking performance and iterating to continuously improve performance Be the primary point of contact for compliance breach incidents: Incident Leadership: When a gap is identified (e.g., a surge in fraudulent account creation), you lead the cross-functional response team to contain the issue. Root Cause Analysis: You perform a deep-dive to understand why a breach happened. Long-term Remediation: You turn incident learnings into policy strategy. You propose and drive the implementation of long-term structural solutions so that today's incident becomes tomorrow's automated prevention. Requirements Structuring Complex Problems: You can take a chaotic incident and break it down into a logical, executable plan. Tactical & Strategic Balance: You possess the "operational urgency" to apply immediate, effective band-aids during an incident to mitigate risk instantly. You are a first-principles thinker who refuses to let a temporary fix stay forever; you transition quickly to identifying root causes and designing long term, scalable structural solutions. Stakeholder Management: You are comfortable "managing up" during a crisis and collaborating across technical and non-technical teams. Data-Driven Mindset: You are comfortable using data to size a problem and measuring the success of a solution. Experience in Programme Management in a complex regulatory environment preferred, but not required. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We'll make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Jan 14, 2026
Full time
The Opportunity Join us as a Senior Compliance Manager within our London-based Global Delivery Operations department, where your work will directly impact the trust of thousands of consumers, riders, and partners. Reporting to the Director of Operations Programmes, you will collaborate closely with Product, Data Science, Legal, and Rider Support teams, working to ensure our compliance operations are seamless and that we continue to deliver a world-class experience for our riders. You will own new and existing compliance policies end-to-end from conception to roll-out as well as providing the operational grit necessary to manage complex compliance incidents across multiple departments. What you'll do Oversee the strategy and execution for key rider policies Sizing & Development: Partner with Data Science to quantify compliance risks and detect patterns to design policy logic and rules. Execution & Optimization: Work with a multi-functional team (local markets, Rider Support, Data Science) to roll out these policies globally, tracking performance and iterating to continuously improve performance Be the primary point of contact for compliance breach incidents: Incident Leadership: When a gap is identified (e.g., a surge in fraudulent account creation), you lead the cross-functional response team to contain the issue. Root Cause Analysis: You perform a deep-dive to understand why a breach happened. Long-term Remediation: You turn incident learnings into policy strategy. You propose and drive the implementation of long-term structural solutions so that today's incident becomes tomorrow's automated prevention. Requirements Structuring Complex Problems: You can take a chaotic incident and break it down into a logical, executable plan. Tactical & Strategic Balance: You possess the "operational urgency" to apply immediate, effective band-aids during an incident to mitigate risk instantly. You are a first-principles thinker who refuses to let a temporary fix stay forever; you transition quickly to identifying root causes and designing long term, scalable structural solutions. Stakeholder Management: You are comfortable "managing up" during a crisis and collaborating across technical and non-technical teams. Data-Driven Mindset: You are comfortable using data to size a problem and measuring the success of a solution. Experience in Programme Management in a complex regulatory environment preferred, but not required. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We'll make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Senior Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid (with 2 days minimum in the office per week) Contract: Permanent Are you passionate about agile delivery and empowering teams to achieve their best? We're looking for a couple of SeniorDelivery Managers to join our dynamic team. In this pivotal role, you'll be at the heart of a product focused team, driving effective delivery, fostering a culture of continuous improvement, and ensuring our teams deliver outstanding results. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role Champion agile values and principles, acting as a role model for collaboration, humility, and continuous learning. Lead by example-supporting, motivating, and empowering your team to achieve ambitious goals. Oversee the flow of information and tasks, maximizing team effectiveness and velocity. Own the release management process, ensuring robust controls and successful product launches. Collaborate closely with Product Managers, supporting strategic planning, budgeting, and prioritisation. Build strong relationships across teams and stakeholders, both internally and externally. Work with our Service Delivery Managers to ensure effective operational management (e.g. Incident/Problem Management, etc) of services. Work with our Product team to ensure technical debt and service stability is considered in road-mapping and planning. Identify and address risks, dependencies, and opportunities for improvement. Support the professional growth of both junior and senior colleagues. About you Proven experience working in agile delivery teams (Scrum or Kanban), with a deep understanding of agile values and a relentless drive for continuous improvement. Strong leadership skills-able to inspire, motivate, and guide teams without direct line management authority. Excellent communication, stakeholder management, and problem-solving abilities. A data-driven mindset, with a focus on outcomes, experimentation, and learning from both successes and failures. Experience in software development delivery and cross-functional teams. Advantageous: Experience leading a data management team is a plus, but not a requirement. If you have a background in data-driven environments or have supported data-focused teams, we'd love to hear about it! If you're ready to lead with agility, inspire others, and make a difference, apply today! If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 19 th January. Interviews are scheduled to take place shortly after it closes. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Jan 14, 2026
Full time
Job Title: Senior Delivery Manager Salary: £50,900 - £68,000 Location: Cambridge/Hybrid (with 2 days minimum in the office per week) Contract: Permanent Are you passionate about agile delivery and empowering teams to achieve their best? We're looking for a couple of SeniorDelivery Managers to join our dynamic team. In this pivotal role, you'll be at the heart of a product focused team, driving effective delivery, fostering a culture of continuous improvement, and ensuring our teams deliver outstanding results. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role Champion agile values and principles, acting as a role model for collaboration, humility, and continuous learning. Lead by example-supporting, motivating, and empowering your team to achieve ambitious goals. Oversee the flow of information and tasks, maximizing team effectiveness and velocity. Own the release management process, ensuring robust controls and successful product launches. Collaborate closely with Product Managers, supporting strategic planning, budgeting, and prioritisation. Build strong relationships across teams and stakeholders, both internally and externally. Work with our Service Delivery Managers to ensure effective operational management (e.g. Incident/Problem Management, etc) of services. Work with our Product team to ensure technical debt and service stability is considered in road-mapping and planning. Identify and address risks, dependencies, and opportunities for improvement. Support the professional growth of both junior and senior colleagues. About you Proven experience working in agile delivery teams (Scrum or Kanban), with a deep understanding of agile values and a relentless drive for continuous improvement. Strong leadership skills-able to inspire, motivate, and guide teams without direct line management authority. Excellent communication, stakeholder management, and problem-solving abilities. A data-driven mindset, with a focus on outcomes, experimentation, and learning from both successes and failures. Experience in software development delivery and cross-functional teams. Advantageous: Experience leading a data management team is a plus, but not a requirement. If you have a background in data-driven environments or have supported data-focused teams, we'd love to hear about it! If you're ready to lead with agility, inspire others, and make a difference, apply today! If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 19 th January. Interviews are scheduled to take place shortly after it closes. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
