Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 12, 2026
Full time
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway. Sounds great, what will I be doing? You will be co producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance misuse risks and mental health relapses. You will also take on caretaking and housing management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co production, and be able to design activities that reduce anxiety, build confidence and support self defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Mar 12, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Recovery House in Medway. Sounds great, what will I be doing? You will be co producing risk assessments, crisis plans, and safety plans with service users, their loved ones and professionals, while delivering person centred support that adapts to changing needs, strengths and progress. You will be supporting individuals to achieve outcomes around wellbeing, safety, economic stability and positive contribution, alongside managing crises, substance misuse risks and mental health relapses. You will also take on caretaking and housing management duties, conduct flat checks, maintain building security through health and safety checks, alarm and CCTV monitoring and regular patrols, and complete nightly cleaning tasks to ensure the environment remains safe, secure and well maintained. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring experience of supporting people with mental health and complex needs, ideally including work with individuals affected by substance misuse. You will understand Recovery approaches and co production, and be able to design activities that reduce anxiety, build confidence and support self defined recovery. You will maintain high standards in challenging situations and draw on knowledge of legislation such as welfare reform, the Care Act and housing pathways. You will engage clients in assessments and co produce support plans, use MS Office and case management systems effectively, understand basic building safety, communicate clearly in English, work flexibly out of hours and accurately handle petty cash. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Property Services & Operations Manager (PSOM) Congleton £ 19.50 per hour (£ 38326 PA) Full-time Monday-Friday About the Opportunity ASE Recruitment are specialist recruiters in the social housing and social care sectors, providing temporary staffing to work within a variety of 24-hour supported accommodation services and floating support services for Housing Associations and Charities a click apply for full job details
Mar 12, 2026
Seasonal
Property Services & Operations Manager (PSOM) Congleton £ 19.50 per hour (£ 38326 PA) Full-time Monday-Friday About the Opportunity ASE Recruitment are specialist recruiters in the social housing and social care sectors, providing temporary staffing to work within a variety of 24-hour supported accommodation services and floating support services for Housing Associations and Charities a click apply for full job details
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 12, 2026
Full time
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at Axis CLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience of Business Administration whilst studying towards completion of the Level 3 Apprenticeship. What You'll Deliver Provide customer service to residents and customers. Arrange appointments for residents with trades people in a cost effective and organised manner. Dealing with queries from residents and changing appointments. Rescheduling appointments using our planning tools. Logging current jobs onto our job management system/database. Updating and changing information as the job changes. Ordering equipment needed for the job. Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow the company's policies and procedures at all times. Cooperate with colleagues from other departments in a timely manner if and when necessary. Provide information to your Line Manager in a timely manner when requested to do so. Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance. Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager. Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship. About you GCSE 4 & above (A-C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Sovereign Housing Association Limited
Basingstoke, Hampshire
A prominent housing organization is seeking an experienced Project Manager to lead the scoping and governance of complex business change programmes across Property Services and Customer portfolios. This role involves managing interconnected programmes to ensure sustainable growth and strategic alignment. The successful candidate will lead cross-functional teams, manage senior stakeholders, and promote change across the organization. A strong background in property services and project management methodologies is essential for success.
Mar 11, 2026
Full time
A prominent housing organization is seeking an experienced Project Manager to lead the scoping and governance of complex business change programmes across Property Services and Customer portfolios. This role involves managing interconnected programmes to ensure sustainable growth and strategic alignment. The successful candidate will lead cross-functional teams, manage senior stakeholders, and promote change across the organization. A strong background in property services and project management methodologies is essential for success.
We are recruiting for a Liaison Officer Case Manager to join the responsive repairs team in a housing association. This is a temp role for 3 months, starting immediately. Full-time hours between 8:30am and 4:30pm Monday to Friday, 100% on site. Construction/Housing/Property Services background is needed. Your new role A Liaison Officer / Case Manager position providing day-to-day back-office support click apply for full job details
Mar 11, 2026
Seasonal
We are recruiting for a Liaison Officer Case Manager to join the responsive repairs team in a housing association. This is a temp role for 3 months, starting immediately. Full-time hours between 8:30am and 4:30pm Monday to Friday, 100% on site. Construction/Housing/Property Services background is needed. Your new role A Liaison Officer / Case Manager position providing day-to-day back-office support click apply for full job details
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Mar 11, 2026
Full time
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. About The Team: Our Social Sector Audit team is dedicated to purpose-led organisations across charities, education, and housing. From academy trusts and universities to housing associations and national charities, we provide specialist audits that go beyond compliance to support long-term impact, resilience, and good governance. What You'll Do: Lead Audits - Take ownership of audits for Social Sector including charities, education providers, and housing organisations. Delivering accurate, compliant and high-quality work. Build Relationships - Develop strong client connections, acting as a key contact to resolve queries promptly and ensure billing runs smoothly. Ensure Excellence - Oversee audit delivery to agreed timescales, ensuring standards, procedures and quality expectations are consistently met. Coach & Collaborate - Mentor and support audit assistants and seniors, reviewing work, giving feedback and guiding them through fieldwork. What You'll Bring: Professional Qualification - ACA / ACCA / CA (or equivalent). Sector Expertise - Experience auditing charities, schools, universities, and housing providers. Leadership Experience - Ability to take the lead on external audits, you'll supervise and coach junior staff. Technical Knowledge - Strong understanding of SORP, UK GAAP (FRS 102), IFRS, and governance frameworks. Stakeholder Engagement - Competent managing client communications, and ensuring the delivery of exceptional, timely audit services. What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one. We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. You'll enjoy hybrid working options, allowing you to maintain a healthy work-life balance, along with clear career progression opportunities that will support your growth. Our comprehensive benefits package includes wellbeing support because we believe in taking care of our people. Does this sound like the kind of place where you can thrive? Location: Birmingham Office - Located in Paradise Birmingham, 3 Chamberlain Square, Birmingham, B3 3AX. Within walking distance of Birmingham New Street and Snow Hill stations. Situated in the heart of the city's business and leisure district, with stunning modern architecture. Ready to Grow , Belong , and Impact ? Apply now and join us at Forvis Mazars!
Salary: £26,227.50 per annum, pro-rated Location: Shelter Montrose shop Contract: Permanent Hours: 30 hours per week Closing date: Wednesday 25th March 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 11, 2026
Full time
Salary: £26,227.50 per annum, pro-rated Location: Shelter Montrose shop Contract: Permanent Hours: 30 hours per week Closing date: Wednesday 25th March 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Montrose shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation. Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. Safeguarding statement Safeguarding is everyone s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
A social services organization is seeking an experienced Service Manager to lead Ofsted-regulated supported accommodation services for young people aged 16-18 in Macclesfield and Stockport. The ideal candidate will have previous Ofsted registration experience, a Level 5 qualification (or currently working towards it), and strong knowledge of safeguarding and regulatory frameworks. The position offers a potential earning of up to £42,500 with strong senior leadership support and dedicated HR assistance.
Mar 11, 2026
Full time
A social services organization is seeking an experienced Service Manager to lead Ofsted-regulated supported accommodation services for young people aged 16-18 in Macclesfield and Stockport. The ideal candidate will have previous Ofsted registration experience, a Level 5 qualification (or currently working towards it), and strong knowledge of safeguarding and regulatory frameworks. The position offers a potential earning of up to £42,500 with strong senior leadership support and dedicated HR assistance.
Salary: £26,227.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday 25th March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 11, 2026
Full time
Salary: £26,227.50 per annum Location: Preston Furniture Shelter Shop Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday 25th March at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Preston Furniture shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Senior Temporary Accommodation Officer NCCHS Nottinghamshire, United Kingdom Job Description Role: Senior Temporary Accommodation Officer Contract Type: Fixed term contract/secondment opportunity until March 2027 Working Hours: 37 hours per week, Monday - Friday between the hours of 8:00am-18.00pm on a rota basis Worker Type: Hybrid Worker Salary: Grade F - Starting Salary is £40,777 (Level one) rising to £44,075 (Level four) Location: Highwood House, NG3 4HD We've got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here . About the Role We are looking for a proactive and experienced Senior Temporary Accommodation Officer to join Nottingham City Council's Housing Services team. This role is key to supporting homeless families and reducing repeat homelessness across the city. You will lead, motivate, and develop a front-line team of Temporary Accommodation Officers (TAOs), ensuring they deliver high quality, customer focused housing support that helps residents sustain tenancies and move into permanent accommodation. You will assist the Temporary Accommodation Manager with the day to day running of Highwood House, dispersed properties, and other temporary accommodation. Responsibilities include supervising staff performance, allocating caseloads, monitoring rental income procedures, and ensuring compliance with policies. You will also liaise with partner agencies to coordinate support services and provide direct advice to families on housing, welfare rights, budgeting, and tenancy sustainment. This is a rewarding opportunity for someone with strong leadership skills and proven experience managing front-line staff who work with complex or vulnerable customers. If you are passionate about making a difference and thrive in a fast paced environment, we would love to hear from you. About You The ideal candidate will have: Experience of supervising a front-line team dealing with complex and challenging customers and being able to motivate and develop employees to achieve challenging targets. Knowledge and experience of resettling and supporting homeless families and the related issues including a working knowledge of welfare benefits. An ability to represent the service by developing and maintaining effective liaison and relationships with internal and external representatives and other bodies. Ability to manage working relationships and communicate complex or sensitive issues to a wide range of people to ensure the efficient and effective running of the service area. Demonstrated capacity to effectively organise and prioritise workload to ensure that tasks are completed in an efficient and timely manner. Demonstrated ability to manage and deliver under pressure. You can find the job description for this post here . Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. Please note - This vacancy is not open to previous applicants. Only new applications will be considered. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter - we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively - showing your real self is what helps you succeed. For more information please click here . Closing Date: 12 th March 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: w/c 30 th March 2026 - Please note, this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: 26 days annual leave (rising to 33 days after 5 years' service)+ bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working - to support your work life balance Health and wellbeing benefits including access to our Employee Assistance Programme Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in. Job Info Job Identification 7167 Posting Date 02/27/2026, 12:42 PM Locations 39-59 CRANMER STREET, Nottingham, NG3 4HD, GB
Mar 11, 2026
Full time
Senior Temporary Accommodation Officer NCCHS Nottinghamshire, United Kingdom Job Description Role: Senior Temporary Accommodation Officer Contract Type: Fixed term contract/secondment opportunity until March 2027 Working Hours: 37 hours per week, Monday - Friday between the hours of 8:00am-18.00pm on a rota basis Worker Type: Hybrid Worker Salary: Grade F - Starting Salary is £40,777 (Level one) rising to £44,075 (Level four) Location: Highwood House, NG3 4HD We've got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. You can read more about the different benefits offered to colleagues working for Nottingham City Council here . About the Role We are looking for a proactive and experienced Senior Temporary Accommodation Officer to join Nottingham City Council's Housing Services team. This role is key to supporting homeless families and reducing repeat homelessness across the city. You will lead, motivate, and develop a front-line team of Temporary Accommodation Officers (TAOs), ensuring they deliver high quality, customer focused housing support that helps residents sustain tenancies and move into permanent accommodation. You will assist the Temporary Accommodation Manager with the day to day running of Highwood House, dispersed properties, and other temporary accommodation. Responsibilities include supervising staff performance, allocating caseloads, monitoring rental income procedures, and ensuring compliance with policies. You will also liaise with partner agencies to coordinate support services and provide direct advice to families on housing, welfare rights, budgeting, and tenancy sustainment. This is a rewarding opportunity for someone with strong leadership skills and proven experience managing front-line staff who work with complex or vulnerable customers. If you are passionate about making a difference and thrive in a fast paced environment, we would love to hear from you. About You The ideal candidate will have: Experience of supervising a front-line team dealing with complex and challenging customers and being able to motivate and develop employees to achieve challenging targets. Knowledge and experience of resettling and supporting homeless families and the related issues including a working knowledge of welfare benefits. An ability to represent the service by developing and maintaining effective liaison and relationships with internal and external representatives and other bodies. Ability to manage working relationships and communicate complex or sensitive issues to a wide range of people to ensure the efficient and effective running of the service area. Demonstrated capacity to effectively organise and prioritise workload to ensure that tasks are completed in an efficient and timely manner. Demonstrated ability to manage and deliver under pressure. You can find the job description for this post here . Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document. Please note - This vacancy is not open to previous applicants. Only new applications will be considered. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter - we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively - showing your real self is what helps you succeed. For more information please click here . Closing Date: 12 th March 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: w/c 30 th March 2026 - Please note, this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: 26 days annual leave (rising to 33 days after 5 years' service)+ bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working - to support your work life balance Health and wellbeing benefits including access to our Employee Assistance Programme Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in. Job Info Job Identification 7167 Posting Date 02/27/2026, 12:42 PM Locations 39-59 CRANMER STREET, Nottingham, NG3 4HD, GB
Scheme Manager Location: Southampton Yearly Salary: £22,932 Vacancy Type: Fixed Term Contract until March 2027 (Maternity Cover), 35 hours per week Closing Date: 23 March 2026 Are you passionate about helping people live independently in a safe and supportive environment? They're looking for a proactive and caring individual to join them, a welcoming retirement living scheme in Portswood, Southampton. As the Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover: They are a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. About the company At the core of their mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by their Vision - that everyone should have the opportunity to have a place that they can call home - they offer homes for rent, shared ownership, and purchase. Their specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people's foyers. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Mar 11, 2026
Full time
Scheme Manager Location: Southampton Yearly Salary: £22,932 Vacancy Type: Fixed Term Contract until March 2027 (Maternity Cover), 35 hours per week Closing Date: 23 March 2026 Are you passionate about helping people live independently in a safe and supportive environment? They're looking for a proactive and caring individual to join them, a welcoming retirement living scheme in Portswood, Southampton. As the Scheme Manager, you'll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring their residents feel safe, supported, and empowered to live independently. You'll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure they meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you'll be confident in taking appropriate action to ensure residents' wellbeing is always prioritised. What they're looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover: They are a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. About the company At the core of their mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by their Vision - that everyone should have the opportunity to have a place that they can call home - they offer homes for rent, shared ownership, and purchase. Their specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people's foyers. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Principal Committee Officer About the team / role The Committee Services team has a vacancy for a Principal Committee Officer to provide high quality clerking and governance support for the work of the Transport for London (TfL) Board, its committees and any other TfL bodies as required, and for the work of the Mayoral Development Corporations (MDCs) committees and any other MDC bodies as assigned; to deputise for the TfL and MDCs Secretariat Manager as required; and to provide day-to-day line management of relevant members of the TfL and MDCs Secretariat Team as allocated. You will play a key role in local democracy, dealing with senior board members and GLA stakeholders in a fast-paced environment. You'll often see the work you've been involved in covered in the media on your way home. You will need a proven track record in managing formal meetings involving decision-making processes in a high-profile, complex organisation; interpreting and applying legislation and governance procedures; dealing effectively with senior stakeholders; and consistently meeting demanding deadlines in a pressurised environment. We need people who get the big picture but see the small but vital details at the same time. You will be able to work quickly across a range of issues and relish a challenge. Excellent communication skills, and the ability to liaise with senior members and staff with tact and diplomacy, are essential. You will be working in the Committee Services team at City Hall which provides a shared service of clerking and governance support across the GLA Group to the Mayor of London, Transport for London, Mayoral Development Corporations and London Assembly. It's an exciting working environment with great scope for professional development. What your day will look like Preparing reports, agendas and minutes for high-profile formal committee / board meetings. Liaising with senior members, chief officers and high-level stakeholders and their teams about upcoming meetings, reports and deadlines. Providing governance and procedural meeting advice to senior officers and members. Line management responsibility for relevant members of the Committee Services team as allocated. Ensuring meetings are supported efficiently in line with the Authority's governance frameworks and the Committee Services team's Quality Management System. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Proven track record of success in managing formal committee meetings involving the decision-making processes in a high-profile and/or complex organisation. Evidence of ability to interpret and apply relevant legislation and governance procedures. Awareness of current affairs. Proven track record of success in managing staff / teams. Behavioural competencies Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measures to ensure directorate output is of a high standard Translates political vision into action plans and deliverables Building and Managing relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Responding to Pressure and Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 indicators of effective performance Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change Organisational Awareness is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 indicators of effective performance Challenges unethical behaviour Uses understanding of the GLA's complex partnership arrangements to deliver effectively Recognises how political changes and sensitivities impact on own and team's work Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas Follows the GLA's position in the media and understands how it impacts on work Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally This is a politically restricted role under the Local Government and Housing Act 1989. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Jackie Gavigan would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: w/c 13 April 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this . click apply for full job details
Mar 11, 2026
Full time
Principal Committee Officer About the team / role The Committee Services team has a vacancy for a Principal Committee Officer to provide high quality clerking and governance support for the work of the Transport for London (TfL) Board, its committees and any other TfL bodies as required, and for the work of the Mayoral Development Corporations (MDCs) committees and any other MDC bodies as assigned; to deputise for the TfL and MDCs Secretariat Manager as required; and to provide day-to-day line management of relevant members of the TfL and MDCs Secretariat Team as allocated. You will play a key role in local democracy, dealing with senior board members and GLA stakeholders in a fast-paced environment. You'll often see the work you've been involved in covered in the media on your way home. You will need a proven track record in managing formal meetings involving decision-making processes in a high-profile, complex organisation; interpreting and applying legislation and governance procedures; dealing effectively with senior stakeholders; and consistently meeting demanding deadlines in a pressurised environment. We need people who get the big picture but see the small but vital details at the same time. You will be able to work quickly across a range of issues and relish a challenge. Excellent communication skills, and the ability to liaise with senior members and staff with tact and diplomacy, are essential. You will be working in the Committee Services team at City Hall which provides a shared service of clerking and governance support across the GLA Group to the Mayor of London, Transport for London, Mayoral Development Corporations and London Assembly. It's an exciting working environment with great scope for professional development. What your day will look like Preparing reports, agendas and minutes for high-profile formal committee / board meetings. Liaising with senior members, chief officers and high-level stakeholders and their teams about upcoming meetings, reports and deadlines. Providing governance and procedural meeting advice to senior officers and members. Line management responsibility for relevant members of the Committee Services team as allocated. Ensuring meetings are supported efficiently in line with the Authority's governance frameworks and the Committee Services team's Quality Management System. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Proven track record of success in managing formal committee meetings involving the decision-making processes in a high-profile and/or complex organisation. Evidence of ability to interpret and apply relevant legislation and governance procedures. Awareness of current affairs. Proven track record of success in managing staff / teams. Behavioural competencies Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 3 indicators of effective performance Monitors allocation of resources, anticipating changing requirements that may impact work delivery Ensures evaluation processes are in place to measure project benefits Gains buy-in and commitment to project delivery from diverse stakeholders Implements quality measures to ensure directorate output is of a high standard Translates political vision into action plans and deliverables Building and Managing relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 3 indicators of effective performance Actively engages partners and encourages others to build relationships that support GLA objectives Understands and recognises the contributions that staff at all levels make to delivering priorities Proactively manages partner relationships, preventing or resolving any conflict Adapts style to work effectively with partners, building consensus, trust and respect Delivers objectives by bringing together diverse stakeholders to work effectively in partnership Responding to Pressure and Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 2 indicators of effective performance Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure Anticipates and adapts flexibly to changing requirements Uses challenges as an opportunity to learn and improve Participates fully and encourages others to engage in change initiatives Manages team's well-being, supporting them to cope with pressure and change Organisational Awareness is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly. Level 2 indicators of effective performance Challenges unethical behaviour Uses understanding of the GLA's complex partnership arrangements to deliver effectively Recognises how political changes and sensitivities impact on own and team's work Is aware of the changing needs of Londoners, anticipating resulting changes for work agendas Follows the GLA's position in the media and understands how it impacts on work Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Level 2 indicators of effective performance Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally This is a politically restricted role under the Local Government and Housing Act 1989. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Jackie Gavigan would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: w/c 13 April 2026 Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this . click apply for full job details
35 Hours per week, Permanent Glasgow based with at least one day per week in the office. £39,250 - £42,431 Full Time Are you a proactive and people-focused leader with a passion for delivering high-quality property management services? We're looking for a Property Team Leader based in our Glasgow office to ensure excellence, compliance, and real value for our customers. About the Role Reporting to the Service Manager - Property and leading a team of two Property Officers and one Property Co Ordinator, you will be responsible for delivering our property management plan to the highest standard. This includes assisting the Service Manager with the development and management of the Property Team to ensure that Blackwood's homes are safe, warm, energy efficient and meet the associations asset strategy while maintaining strong performance outcomes and an excellent tenant experience. Key Responsibilities Lead and manage the delivery of planned, cyclical, and adaptation programmes. Provide day-to-day management and leadership to the Property Team. Maintain strong collaboration with the Repairs Team Leader and Compliance Manager to deliver seamless service. Ensure quality control through regular monitoring of contractor performance and reporting on KPIs. Manage budgets, grant claims, and ensure accurate financial records. Drive continuous improvement in asset management strategy and service delivery. Promote a culture of shared responsibility, accountability, and customer satisfaction. What We're Looking For Proven experience in asset management, property services, or housing maintenance. Strong leadership and line management experience. Knowledge of health and safety legislation, CDM regulations, and compliance best practices. Excellent communication and stakeholder engagement skills. A commitment to delivering value-for-money services and enhancing customer experience. Why Join Us? Comprehensive induction and personal development opportunities Company sick pay scheme on completion of probationary period 34 days' holiday per annum, pro rata for part-time hours Company pension scheme and Death in Service Benefit Access to our Employee Assistance Programme All successful candidates will be required to become a PVG scheme member. We ask that all applicants read the Job Pack (attached to the advert). Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post. Note to interested applicants: SPONSORSHIP IS NOT CURRENTLY AVAILABLE AT BLACKWOOD
Mar 11, 2026
Full time
35 Hours per week, Permanent Glasgow based with at least one day per week in the office. £39,250 - £42,431 Full Time Are you a proactive and people-focused leader with a passion for delivering high-quality property management services? We're looking for a Property Team Leader based in our Glasgow office to ensure excellence, compliance, and real value for our customers. About the Role Reporting to the Service Manager - Property and leading a team of two Property Officers and one Property Co Ordinator, you will be responsible for delivering our property management plan to the highest standard. This includes assisting the Service Manager with the development and management of the Property Team to ensure that Blackwood's homes are safe, warm, energy efficient and meet the associations asset strategy while maintaining strong performance outcomes and an excellent tenant experience. Key Responsibilities Lead and manage the delivery of planned, cyclical, and adaptation programmes. Provide day-to-day management and leadership to the Property Team. Maintain strong collaboration with the Repairs Team Leader and Compliance Manager to deliver seamless service. Ensure quality control through regular monitoring of contractor performance and reporting on KPIs. Manage budgets, grant claims, and ensure accurate financial records. Drive continuous improvement in asset management strategy and service delivery. Promote a culture of shared responsibility, accountability, and customer satisfaction. What We're Looking For Proven experience in asset management, property services, or housing maintenance. Strong leadership and line management experience. Knowledge of health and safety legislation, CDM regulations, and compliance best practices. Excellent communication and stakeholder engagement skills. A commitment to delivering value-for-money services and enhancing customer experience. Why Join Us? Comprehensive induction and personal development opportunities Company sick pay scheme on completion of probationary period 34 days' holiday per annum, pro rata for part-time hours Company pension scheme and Death in Service Benefit Access to our Employee Assistance Programme All successful candidates will be required to become a PVG scheme member. We ask that all applicants read the Job Pack (attached to the advert). Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post. Note to interested applicants: SPONSORSHIP IS NOT CURRENTLY AVAILABLE AT BLACKWOOD
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 11, 2026
Full time
Estate Manager We are seeking a skilled and proactive Estate Manager to support residents and help create well managed, sustainable and thriving communities across a defined housing patch. Position: Estate Manager Salary: £39,900 per annum Location: London, on site across estate locations, expected 4 to 5 days per week Hours: Full time, 35 hours per week Contract: Permanent Closing Date: 1 April 2026 Please note applications may close earlier if sufficient applications are received, so early application is encouraged. About the Role As Estate Manager you will act as the primary point of contact for IDS residents across a defined patch of properties covering multiple tenures. You will play a key role in building strong relationships with residents and ensuring estates are well managed and responsive to community needs. You will engage with residents to co create neighbourhood and estate plans, helping to develop sustainable and thriving communities while delivering a high standard of customer service and supporting estate improvements and resident engagement initiatives. Key responsibilities include: Co create and deliver Neighbourhood and Estate Plans with residents to improve housing services, environments and customer satisfaction Work collaboratively with colleagues, partners and contractors to remove service barriers and ensure high service performance and compliance including building safety Manage tenancy related matters, responding to resident queries, supporting complaint investigations and completing viewings and sign ups for new residents Conduct property visits, estate inspections and fire door safety checks ensuring issues are identified and resolved Lead on anti social behaviour case management and build strong relationships with residents, associations and local stakeholders Oversee estate services and communal repairs, manage service contracts and provide tenancy sustainment support including guidance on benefits and welfare About You You will demonstrate a flexible, proactive and customer focused approach to your work. You will have around 2 to 3 years experience within a registered social housing provider, charity or local authority setting. Essential skills and experience include: Experience supporting vulnerable or older residents including the ability to assess needs and identify potential risks Ability to work collaboratively within a team environment to deliver sustainable housing and tenancy solutions Strong written and verbal communication skills Ability to work independently, exercise sound judgement and make confident, well informed decisions About the Organisation The charity is committed to delivering high quality housing services and creating sustainable communities. The organisation works closely with residents and partners to ensure neighbourhoods are well managed, inclusive and responsive to community needs. They are guided by five key values and behaviours: collaboration, accountability, respect, inclusion and transparency. Other roles you may have experience of could include; Housing Officer, Neighbourhood Officer, Tenancy Officer, Estate Services Manager, Housing Management Officer, Resident Engagement Officer, Housing Services Officer, Community Housing Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Connect2Hackney , the internal talent partner for the London Borough of Hackney , is looking for an experienced and driven Project Manager to lead the delivery of critical IT systems supporting our estates, rents, and tenancy management functions. This isn't just a technical role; it's an opportunity to improve outcomes for our residents by ensuring our housing management solutions are modern, efficient, and user-centered. The Role As our Project Manager, you will lead a multidisciplinary team of 2-5 professionals to deliver complex IT systems, specifically focusing on estates, rents, voids, and service charges . Whether you are implementing a brand-new system or managing a major upgrade, you will be the driving force behind the planning, execution, and successful integration of these services into production. Key Responsibilities Agile Delivery: Create a fast-paced environment using iterative methods and flexible approaches to enable rapid delivery. Team Leadership: Lead, motivate, and inspire a multidisciplinary team, managing "rhythms and rituals" to ensure seamless collaboration. Stakeholder Management: Act as the bridge between technical teams and senior management, providing regular updates through "Show and Tells," week notes, and board reports. Risk & Finance: Effectively forecast work within defined costs and manage risks through rigorous assessment and mitigation strategies. Standard Setting: Ensure all work is documented to high standards and aligns with the Council's values for security, transparency, and sustainability. What We're Looking For We need a seasoned professional who understands the unique challenges of the public sector. To be successful, you should have: Experience: At least five years of experience delivering complex IT systems. Sector Knowledge: Recent experience delivering estate and tenancy management functions within a public sector environment , large housing association, or similar large-scale property organisation. Background: You must have worked for several years as a Permanent/FTE employee for either a public sector organisation or a major IT supplier/partner to the public sector.Note: We are not considering "first-time contractors" unless you possess significant prior FTE experience. Soft Skills: Exceptional communication skills are essential, as stakeholder management is key to the success of this project. Why Work for Hackney? At Hackney, we value inclusion, sustainability, and continuous learning. You will be part of a team that promotes the generous sharing of expertise and creates opportunities for professional development. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Mar 11, 2026
Seasonal
Connect2Hackney , the internal talent partner for the London Borough of Hackney , is looking for an experienced and driven Project Manager to lead the delivery of critical IT systems supporting our estates, rents, and tenancy management functions. This isn't just a technical role; it's an opportunity to improve outcomes for our residents by ensuring our housing management solutions are modern, efficient, and user-centered. The Role As our Project Manager, you will lead a multidisciplinary team of 2-5 professionals to deliver complex IT systems, specifically focusing on estates, rents, voids, and service charges . Whether you are implementing a brand-new system or managing a major upgrade, you will be the driving force behind the planning, execution, and successful integration of these services into production. Key Responsibilities Agile Delivery: Create a fast-paced environment using iterative methods and flexible approaches to enable rapid delivery. Team Leadership: Lead, motivate, and inspire a multidisciplinary team, managing "rhythms and rituals" to ensure seamless collaboration. Stakeholder Management: Act as the bridge between technical teams and senior management, providing regular updates through "Show and Tells," week notes, and board reports. Risk & Finance: Effectively forecast work within defined costs and manage risks through rigorous assessment and mitigation strategies. Standard Setting: Ensure all work is documented to high standards and aligns with the Council's values for security, transparency, and sustainability. What We're Looking For We need a seasoned professional who understands the unique challenges of the public sector. To be successful, you should have: Experience: At least five years of experience delivering complex IT systems. Sector Knowledge: Recent experience delivering estate and tenancy management functions within a public sector environment , large housing association, or similar large-scale property organisation. Background: You must have worked for several years as a Permanent/FTE employee for either a public sector organisation or a major IT supplier/partner to the public sector.Note: We are not considering "first-time contractors" unless you possess significant prior FTE experience. Soft Skills: Exceptional communication skills are essential, as stakeholder management is key to the success of this project. Why Work for Hackney? At Hackney, we value inclusion, sustainability, and continuous learning. You will be part of a team that promotes the generous sharing of expertise and creates opportunities for professional development. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Job Title: Property Manager (Fixed Term Contract) Contract: Full Time, 3-month fixed term (with potential extension) Location: Leicester (Hybrid working) DBS Check: Basic Working Pattern Office-based: 2 days per week (Leicester office) Home working: 2/3 days per week Role Overview Our client, a well established social housing provider, is seeking an experienced Property Manager to join them on a 3 month fixed term contract, with strong potential for extension. This role is vital in ensuring continuity of service delivery during a period of organisational change and team restructuring. If you are an operationally focused property professional with strong leadership skills and a background in social housing, this is an excellent opportunity to step into a high impact interim role. Key Responsibilities Line management of a team of 5 staff (1 Administrator and 4 Surveyors) Provide clear direction, support, and performance management to the team Oversee responsive repairs and voids management, ensuring works are delivered on time and within budget Ensure emergency repairs are prioritised and completed within required timescales Monitor performance and quality of repairs across dispersed stock Manage and monitor contractor performance against KPIs and SLAs Address performance issues and ensure value for money Maintain strong working relationships with external contractors Embed and oversee compliance with the Housing Health and Safety Rating System (HHSRS) Ensure service delivery aligns with Awaab's Law, particularly around damp, mould, and hazard response times Support property-related compliance within tenancy and leasehold arrangements Manage property-related issues linked to tenancies and leaseholds Provide advice and resolution on complex property and leasehold matters Essential Skills & Experience Proven experience in property management within social housing Strong knowledge of responsive repairs, voids, and contractor management Experience managing and motivating multi-disciplinary teams Working knowledge of HHSRS and current housing compliance standards Understanding of Awaab's Law and its operational impact Ability to manage dispersed housing stock and site-based work Strong organisational, communication, and decision-making skills Desirable Experience working in interim or fixed-term roles Knowledge of housing regulation and best practice in property services
Mar 11, 2026
Full time
Job Title: Property Manager (Fixed Term Contract) Contract: Full Time, 3-month fixed term (with potential extension) Location: Leicester (Hybrid working) DBS Check: Basic Working Pattern Office-based: 2 days per week (Leicester office) Home working: 2/3 days per week Role Overview Our client, a well established social housing provider, is seeking an experienced Property Manager to join them on a 3 month fixed term contract, with strong potential for extension. This role is vital in ensuring continuity of service delivery during a period of organisational change and team restructuring. If you are an operationally focused property professional with strong leadership skills and a background in social housing, this is an excellent opportunity to step into a high impact interim role. Key Responsibilities Line management of a team of 5 staff (1 Administrator and 4 Surveyors) Provide clear direction, support, and performance management to the team Oversee responsive repairs and voids management, ensuring works are delivered on time and within budget Ensure emergency repairs are prioritised and completed within required timescales Monitor performance and quality of repairs across dispersed stock Manage and monitor contractor performance against KPIs and SLAs Address performance issues and ensure value for money Maintain strong working relationships with external contractors Embed and oversee compliance with the Housing Health and Safety Rating System (HHSRS) Ensure service delivery aligns with Awaab's Law, particularly around damp, mould, and hazard response times Support property-related compliance within tenancy and leasehold arrangements Manage property-related issues linked to tenancies and leaseholds Provide advice and resolution on complex property and leasehold matters Essential Skills & Experience Proven experience in property management within social housing Strong knowledge of responsive repairs, voids, and contractor management Experience managing and motivating multi-disciplinary teams Working knowledge of HHSRS and current housing compliance standards Understanding of Awaab's Law and its operational impact Ability to manage dispersed housing stock and site-based work Strong organisational, communication, and decision-making skills Desirable Experience working in interim or fixed-term roles Knowledge of housing regulation and best practice in property services
£52,066 - £58,577 per annum, dependent on experience Full-time, 35 hours per week South East London Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We are seeking a Data Quality & Performance Manager to join our committed Governance, Risk and Assurance team. Reporting to the Head of Governance, Risk & Assurance you will provide data assurance across the full range of performance measures. You will also design and maintain a data assurance map, continuously improve the reliability of data and identify trends and insights that inform decision-making. Our ideal candidate will have: A successful track record in data analysis or business improvement. Experience of systems thinking and producing performance data. A good understanding of research methods and statistical concepts. An awareness of the challenges facing housing associations and their residents. Excellent IT skills with ability to use a range of data analytical tools. Able to analyse and interpret complex data and provide clear concise reports. This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold that is committed to employee engagement, values its staff, and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you training and supervision to help you achieve your full potential and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave. For further details and how to apply, please visit our website via the apply button. No agencies. Closing date: Sunday 22 March 2026. Interviews will be held in person on Thursday 2 April 2026. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact
Mar 11, 2026
Full time
£52,066 - £58,577 per annum, dependent on experience Full-time, 35 hours per week South East London Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We are seeking a Data Quality & Performance Manager to join our committed Governance, Risk and Assurance team. Reporting to the Head of Governance, Risk & Assurance you will provide data assurance across the full range of performance measures. You will also design and maintain a data assurance map, continuously improve the reliability of data and identify trends and insights that inform decision-making. Our ideal candidate will have: A successful track record in data analysis or business improvement. Experience of systems thinking and producing performance data. A good understanding of research methods and statistical concepts. An awareness of the challenges facing housing associations and their residents. Excellent IT skills with ability to use a range of data analytical tools. Able to analyse and interpret complex data and provide clear concise reports. This role presents a brilliant opportunity to further your career with a dynamic Great Place to Work accredited company with IIP Gold that is committed to employee engagement, values its staff, and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you training and supervision to help you achieve your full potential and an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave. For further details and how to apply, please visit our website via the apply button. No agencies. Closing date: Sunday 22 March 2026. Interviews will be held in person on Thursday 2 April 2026. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience as a Resident Liaison Officer whilst studying towards completion of the Level 2 Customer Services Apprenticeship. What You'll Deliver Apprenticeship Attend Axis Induction, Health & Safety training, Training and College Induction. Ensure college course attendance is 100% and college absence communicated to your Line Manager. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 2 apprenticeship portfolio work with Axis mentor, Apprentice Co ordinator, and Line Manager. Customer Care Proactively respond to expressions of dis satisfaction at the initial stage. Investigate, register all complaints and report in accordance with company and client procedures. Maintain the Company's complaint log and use the information to report on trends. Visit residents in their homes, when required, dealing with queries and keeping them informed. Make appointments for further works, if required, and ensure these are carried out. Respond to expressions of dis satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident surveys are carried out, recorded, address any actions, and provide a monthly report on the survey findings. Attend monthly contract meetings and supply relevant reports. Community Engagement Attend Resident Surgeries and assist vulnerable people report repairs. Organise Resident consultation events and attend Resident Association Meetings as required. Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Working with the Community Investment Team, organise volunteering and fund raising events. Liaise closely with senior staff to generate a positive culture within the Division. Complete a daily activity sheet detailing visits to residents and clients. To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Client, Line Manager or Customer Manager. To deliver Customer Care talks as and when required and to ensure they are documented. Fully comply with the Organisations Health and Safety and Lone Working policies. Follow policies, procedures, initiatives related to sustainability and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About you GCSE 4 & above (A C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you need any adjustments during the hiring process, please let us know.
Mar 11, 2026
Full time
Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. To work with the Apprentice team learning the skills and gaining experience as a Resident Liaison Officer whilst studying towards completion of the Level 2 Customer Services Apprenticeship. What You'll Deliver Apprenticeship Attend Axis Induction, Health & Safety training, Training and College Induction. Ensure college course attendance is 100% and college absence communicated to your Line Manager. Communicate any absence from work as per your contractual terms and conditions. Communicate college requirements for completion of the Level 2 apprenticeship portfolio work with Axis mentor, Apprentice Co ordinator, and Line Manager. Customer Care Proactively respond to expressions of dis satisfaction at the initial stage. Investigate, register all complaints and report in accordance with company and client procedures. Maintain the Company's complaint log and use the information to report on trends. Visit residents in their homes, when required, dealing with queries and keeping them informed. Make appointments for further works, if required, and ensure these are carried out. Respond to expressions of dis satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed. Ensure resident surveys are carried out, recorded, address any actions, and provide a monthly report on the survey findings. Attend monthly contract meetings and supply relevant reports. Community Engagement Attend Resident Surgeries and assist vulnerable people report repairs. Organise Resident consultation events and attend Resident Association Meetings as required. Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Working with the Community Investment Team, organise volunteering and fund raising events. Liaise closely with senior staff to generate a positive culture within the Division. Complete a daily activity sheet detailing visits to residents and clients. To contribute ideas and suggestions that may enable the company to provide a better service. Provide any other reports requested by Client, Line Manager or Customer Manager. To deliver Customer Care talks as and when required and to ensure they are documented. Fully comply with the Organisations Health and Safety and Lone Working policies. Follow policies, procedures, initiatives related to sustainability and environmental compliance. Undertake any other ad hoc duties necessary for the smooth running of the Repairs and Maintenance Division. About you GCSE 4 & above (A C) in Maths & English or equivalent Good communication Presentable Positive attitude to work Attention to detail What We Offer Salary of £8 per hour plus benefits including: Pension scheme and life assurance Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work related events. 25 days' holiday + bank holidays Access to Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal opportunity employer. If you need any adjustments during the hiring process, please let us know.
A property services specialist in Stratford-upon-Avon seeks a Senior Commercial Manager to oversee commercial performance for responsive repairs contracts. The role requires expertise in Price Per Property and NHF Schedule of Rates, with responsibilities including managing profitability, subcontractor negotiations, and commercial reporting. The ideal candidate will have substantial experience in social housing maintenance, advanced analytical skills, and a commercial mindset. Competitive salary and benefits offered.
Mar 11, 2026
Full time
A property services specialist in Stratford-upon-Avon seeks a Senior Commercial Manager to oversee commercial performance for responsive repairs contracts. The role requires expertise in Price Per Property and NHF Schedule of Rates, with responsibilities including managing profitability, subcontractor negotiations, and commercial reporting. The ideal candidate will have substantial experience in social housing maintenance, advanced analytical skills, and a commercial mindset. Competitive salary and benefits offered.
