Overview
Role : AV Service Engineer
Salary : £40,000 - £55,000 (DOE)
Location : London - Home / Field Based
Hours : 08:00 - 17:00 Monday - Friday
Responsibilities
- Attend service and preventative maintenance visits to clients throughout London and surrounding areas, minimising downtime for clients within the region.
- Attend reactive service calls, liaising with clients and resolving their issues quickly and effectively.
- Carry out pro-active preventative maintenance visits.
- Fault finding and troubleshooting network related issues.
- Act as the point of contact for clients when on site, keeping them informed of any progress.
- Provide training and mentorship to Junior Engineers.
- Troubleshooting control system and DSP issues.
- Maintaining up to date service documentation.
What You'll Need
- Minimum 3 years AV experience with strong experience fault finding and troubleshooting audio visual systems.
- Understanding of networking principles.
- Technical knowledge of AV controls, audio DSPs and IPTV systems. Experience with systems such as Crestron, QSYS, Poly, Logitech and Mediastar would be highly beneficial.
- Excellent customer service skills.
What's on Offer
- £40K - £55K basic salary (DOE)
- Overtime rates of up to 2X
- Paid door to door travel
- 25 days holiday + bank holidays
- Statutory pension
- Continued training and development
- Free time provided each week for training and development.
How to apply
Click apply or contact Jake Voisey on the details provided.
SER-IN