Salary: £51,075 - £55,259 (Grade 8) Contract: Temporary (Two-Year Fixed Term)/ Full-Time Hours: 35 hours per week Reporting To: Director of Customer Services and Communities Job Type Full Time Cloch's vision is to deliver services that exceed expectations - and this role is central to achieving that. As our Housing and Customer Support Manager, you'll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Roles & Responsibilities Customer Contact & Service Quality: ensuring a responsive, high-quality first-point-of-contact experience where customers feel supported and heard. Allocations, Voids & Estate Management: overseeing effective processes that minimise void loss, maintain high standards and support sustainable tenancies. Performance & Compliance: monitoring KPIs, supporting regulatory returns, ensuring adherence to the Scottish Social Housing Charter, and producing meaningful performance insight. Team Leadership: coaching, motivating, and developing staff through a behaviour led approach that encourages growth, innovation, and accountability. Continuous Improvement: identifying opportunities to streamline processes, enhance customer experience and champion new ways of working. This is a two-year fixed-term role, but we expect the position to be reviewed in due course - offering a unique opportunity to shape how customer and housing services evolve at Cloch. The role is full time (35 hours per week) with a salary of £51,075 - £55,259 (Grade 8), hybrid working, 8 weeks' annual leave (29 days + 11 public holidays), SHAPS pension scheme and a range of wellbeing benefits. The full job description and person specification for the post can be found within our recruitment pack and downloaded via our website here Working at Cloch It's an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a collaborative, supportive culture where colleagues thrive, ideas are welcomed and improvement is part of everyday working life. We are proud of our Customer Service Excellence accreditation and remain committed to delivering services that make a meaningful difference to tenants. How to Fit at Cloch Lead through coaching, encouragement, and empowerment. Bring curiosity and a willingness to try new approaches. Communicate openly and honestly, building trust and collaboration. Promote a positive, supportive environment. Use insight and feedback to guide balanced, thoughtful decisions. Reflect our values in your everyday approach. Shortlisted candidates will be invited to attend a competency based interview with the Director of Customer Services and Communities and the Head of People & Culture, with interviews expected in early April. All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual's age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance. Contact name: Email address:
Mar 13, 2026
Full time
Salary: £51,075 - £55,259 (Grade 8) Contract: Temporary (Two-Year Fixed Term)/ Full-Time Hours: 35 hours per week Reporting To: Director of Customer Services and Communities Job Type Full Time Cloch's vision is to deliver services that exceed expectations - and this role is central to achieving that. As our Housing and Customer Support Manager, you'll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Roles & Responsibilities Customer Contact & Service Quality: ensuring a responsive, high-quality first-point-of-contact experience where customers feel supported and heard. Allocations, Voids & Estate Management: overseeing effective processes that minimise void loss, maintain high standards and support sustainable tenancies. Performance & Compliance: monitoring KPIs, supporting regulatory returns, ensuring adherence to the Scottish Social Housing Charter, and producing meaningful performance insight. Team Leadership: coaching, motivating, and developing staff through a behaviour led approach that encourages growth, innovation, and accountability. Continuous Improvement: identifying opportunities to streamline processes, enhance customer experience and champion new ways of working. This is a two-year fixed-term role, but we expect the position to be reviewed in due course - offering a unique opportunity to shape how customer and housing services evolve at Cloch. The role is full time (35 hours per week) with a salary of £51,075 - £55,259 (Grade 8), hybrid working, 8 weeks' annual leave (29 days + 11 public holidays), SHAPS pension scheme and a range of wellbeing benefits. The full job description and person specification for the post can be found within our recruitment pack and downloaded via our website here Working at Cloch It's an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a collaborative, supportive culture where colleagues thrive, ideas are welcomed and improvement is part of everyday working life. We are proud of our Customer Service Excellence accreditation and remain committed to delivering services that make a meaningful difference to tenants. How to Fit at Cloch Lead through coaching, encouragement, and empowerment. Bring curiosity and a willingness to try new approaches. Communicate openly and honestly, building trust and collaboration. Promote a positive, supportive environment. Use insight and feedback to guide balanced, thoughtful decisions. Reflect our values in your everyday approach. Shortlisted candidates will be invited to attend a competency based interview with the Director of Customer Services and Communities and the Head of People & Culture, with interviews expected in early April. All applications are very much welcome to us at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual's age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance. Contact name: Email address:
Mary s Meals is a global movement supported by people from all walks of life and we are focused on one goal that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development. We are looking for a Regional Development Officer for South Coast, London. In this role, covering postcodes KT, GU, SO, PO, BH, you will be a warm, visible ambassador for Mary s Meals igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values driven relationships and using insight to guide your priorities, you ll nurture local networks, identify high potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward facing work, you ll turn first conversations into committed, long term support that strengthens our movement and fuels our mission. Working closely with the London and South East Lead, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories. Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary s Meals warmth and dignity, helping us reach more children through relationship-led growth. Key responsibilities include Work with the London and South East Lead to design and deliver a clear, insight driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities. Use data, local insight, and regional understanding to focus your time where growth potential is strongest. Balance relationship building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors. To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach. Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary s Meals mission and values. Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement. Represent Mary s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks. Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility. Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising. Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully. Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision. Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape. Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region. Proactively translate and tailor national messages and campaigns for regional audiences using templates, supporter stories, and local successes. Spot and share regional stories, images, results, and moments of advocacy to enhance national storytelling. Strengthen local visibility by cultivating community connectors and being confident in supporting and delivering appropriate local media engagement in coordination with Comms colleagues. To apply for the role of Regional Development Officer based at Mary s Meals UK, please follow instructions on the Charity Job website. Applicants must hold full right to work in the UK and be based in or within short commutable distance of the region covered in the role. We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career. Closing date for application is Thursday, 26 March at 5pm. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will commence week beginning 30 March . Please note: If you have any special requirements or adjustments before an interview, please let us know.
Mar 13, 2026
Full time
Mary s Meals is a global movement supported by people from all walks of life and we are focused on one goal that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development. We are looking for a Regional Development Officer for South Coast, London. In this role, covering postcodes KT, GU, SO, PO, BH, you will be a warm, visible ambassador for Mary s Meals igniting enthusiasm, inspiring action, and helping people across your region join our mission and help feed more children. By building genuine, values driven relationships and using insight to guide your priorities, you ll nurture local networks, identify high potential opportunities, and confidently grow income, participation, and supporter engagement. Through strategic, outward facing work, you ll turn first conversations into committed, long term support that strengthens our movement and fuels our mission. Working closely with the London and South East Lead, you will co-create and deliver a tailored local growth plan that reflects your region's communities and opportunities. You will represent Mary s Meals across schools, churches, corporates and community partners and play a pivotal role in activating supporters, mobilising volunteers, and sharing compelling local stories. Operating with high autonomy, you will use insights and data to focus on high potential and growth areas, and collaborate closely with our Philanthropy & Partnerships, Supporter Experience and Communications teams to deliver seamless supporter journeys and strong storytelling. Everything you do will reflect Mary s Meals warmth and dignity, helping us reach more children through relationship-led growth. Key responsibilities include Work with the London and South East Lead to design and deliver a clear, insight driven local growth plan with defined priorities, income drivers, volunteer mobilisation efforts, and visibility activities. Use data, local insight, and regional understanding to focus your time where growth potential is strongest. Balance relationship building with a proactive, opportunity-led approach, identifying new supporters, networks, and partnerships and developing them from prospective supporters into committed donors. To create the conditions for a volunteer Deputy and a motivated volunteer network to confidently lead talks, events, introductions and other activities that broaden our reach. Empower volunteers through clear delegation, coaching, and recognition, ensuring they feel confident and aligned with Mary s Meals mission and values. Inspire and back volunteers to own the mission. Spot people with energy and networks, invite their ideas, give light-touch support and tools, and celebrate their impact so they bring others into our movement. Represent Mary s Meals throughout your region with confidence and authenticity, engaging schools, parishes, community groups, businesses, and local networks. Deliver talks, small events, parish visits, school assemblies, partner meetings, local networking engagements, and other targeted activities that grow income, participation, and visibility. Make confident, values-led asks that move supporters from interest to action across giving, volunteering, and awareness raising. Actively network across your region to identify new prospects, initiate first meetings, and follow up quickly and purposefully. Collaborate closely with the Philanthropy & Partnerships team on key opportunities and ensuring the donor is at the heart of each stewardship decision. Build a diverse pipeline of leads, opportunities, and partnerships reflective of your regions communities and faith landscape. Work closely across the organisation to ensure your regional activity feels seamless and aligned, collaborating with Supporter Experience so that journeys, thanking and stewardship feel warm and timely; with Creative Communications to deliver compelling local storytelling; with Philanthropy & Partnerships to coordinate opportunities for major donors and corporates; and with the Volunteer Manager to strengthen mobilisation and development across your region. Proactively translate and tailor national messages and campaigns for regional audiences using templates, supporter stories, and local successes. Spot and share regional stories, images, results, and moments of advocacy to enhance national storytelling. Strengthen local visibility by cultivating community connectors and being confident in supporting and delivering appropriate local media engagement in coordination with Comms colleagues. To apply for the role of Regional Development Officer based at Mary s Meals UK, please follow instructions on the Charity Job website. Applicants must hold full right to work in the UK and be based in or within short commutable distance of the region covered in the role. We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career. Closing date for application is Thursday, 26 March at 5pm. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews will commence week beginning 30 March . Please note: If you have any special requirements or adjustments before an interview, please let us know.
An exciting opportunity has become available for an experienced Administration Support Officer used to working in a fast paced, multi tasked environment. The post holder will provide a high quality administrative and clerical service to the multi disciplinary clinical teams within the Healthcare Department at HMP Styal. Main duties of the job The post holder will provide comprehensive administration and information services within the Prison Healthcare Department of the Health and Justice Business Unit. They will work as part of the administration team to provide high quality clerical and administrative duties for the Physical Health, and clinical substance misuse services at HMP Styal. The post holder will be line managed and supported on a day to day basis by the Administration Manager. About us BE THE DIFFERENCE IN HEALTHCARE Join our team. We're looking for passionate individuals to join our diverse and innovative team. Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you! Access to NHS Pension Annual leave on your Birthday Welcome payment for some posts Refer a friend scheme Training and development opportunities Flexible working Access to employee assistance and health and wellbeing programmes Up to 33 days annual leave Spectrum Community Health CIC provides a range of award winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not for profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners. We are building on our ambition to deliver the best in health and wellbeing on a values driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value. Our Mission: Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities. Our Vision: Quality healthcare that makes a difference to people's lives, regardless of circumstances. Job responsibilities Please see attached Job Description and Person Specification. Please contact us with any further questions for this role. Qualifications Essential GCSE or equivalent in Maths and English NVQ level III in administration or secretarial or equivalent Word processing or Typing to level 3 or equivalent European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel Experience Essential Experience of working effectively in a busy office environment undertaking a range of administration duties Experience working in a customer services environment and delivering high quality service Experience of working to deadlines and juggling priorities Experience of working with databases In depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook Desirable Knowledge of SystmOne Experience of minute taking Experience of working in a secure environment and/or healthcare Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Spectrum Community Health CIC Address HMP Styal, Styal Road, Wilmslow, SK9 4HR Employer's website
Mar 13, 2026
Full time
An exciting opportunity has become available for an experienced Administration Support Officer used to working in a fast paced, multi tasked environment. The post holder will provide a high quality administrative and clerical service to the multi disciplinary clinical teams within the Healthcare Department at HMP Styal. Main duties of the job The post holder will provide comprehensive administration and information services within the Prison Healthcare Department of the Health and Justice Business Unit. They will work as part of the administration team to provide high quality clerical and administrative duties for the Physical Health, and clinical substance misuse services at HMP Styal. The post holder will be line managed and supported on a day to day basis by the Administration Manager. About us BE THE DIFFERENCE IN HEALTHCARE Join our team. We're looking for passionate individuals to join our diverse and innovative team. Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you! Access to NHS Pension Annual leave on your Birthday Welcome payment for some posts Refer a friend scheme Training and development opportunities Flexible working Access to employee assistance and health and wellbeing programmes Up to 33 days annual leave Spectrum Community Health CIC provides a range of award winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not for profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners. We are building on our ambition to deliver the best in health and wellbeing on a values driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value. Our Mission: Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities. Our Vision: Quality healthcare that makes a difference to people's lives, regardless of circumstances. Job responsibilities Please see attached Job Description and Person Specification. Please contact us with any further questions for this role. Qualifications Essential GCSE or equivalent in Maths and English NVQ level III in administration or secretarial or equivalent Word processing or Typing to level 3 or equivalent European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel Experience Essential Experience of working effectively in a busy office environment undertaking a range of administration duties Experience working in a customer services environment and delivering high quality service Experience of working to deadlines and juggling priorities Experience of working with databases In depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook Desirable Knowledge of SystmOne Experience of minute taking Experience of working in a secure environment and/or healthcare Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Spectrum Community Health CIC Address HMP Styal, Styal Road, Wilmslow, SK9 4HR Employer's website
Description About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it. Job overview We're looking for an experienced Solution Architect to join our architecture and analysis function. This is a fantastic opportunity to work across a broad range of initiatives and technologies working with enterprise architects, solution architects, product owners and engineers in a mixture of more traditional and agile delivery teams. Our change portfolio includes initiatives to improve our legacy platforms (predominantly Azure hosted .net), implement new SaaS/PaaS technology solutions and a broader digital transformation program introducing a new strategic Salesforce centred digital platform. Key responsibilities Responsibility for the definition, design and communication of complex IT solutions across a range of technology platforms Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Assessing new technology solutions to meet business requirements Ensuring the performance, quality, and responsiveness of applications through the solution design Working within both agile programs and teams, adhering to Scrum or Kanban principles and a more traditional waterfall style projects Contributing to the architecture runway and target architecture Working in a multi-vendor environment, providing direction a support to the delivery teams Supporting continuous improvement initiatives within the team and across the IT department Working with security and data protection officers so that solution is secure by design and compliant Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience Experience and knowledge working as a solution architect, or senior engineer with a desire, aptitude and ability to move into solution architecture Proven experience across a range of technologies including Azure, .NET, React, Salesforce, SaaS and PaaS solutions Deep understanding of frontend digital architecture, design patterns, and interaction design principles Good knowledge of enterprise integrations patterns and technologies Experience of API architectural design standards including RESTful APIs and Open API Hands on experience integrating digital solutions with salesforce and salesforce marketing cloud Understanding of current and emerging technologies and their potential to deliver business benefits Influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to insurance.co.uk.
Mar 13, 2026
Full time
Description About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Health supports members to put their health first, from individuals to huge corporates, with fast access to diagnosis and treatment when they need it. Job overview We're looking for an experienced Solution Architect to join our architecture and analysis function. This is a fantastic opportunity to work across a broad range of initiatives and technologies working with enterprise architects, solution architects, product owners and engineers in a mixture of more traditional and agile delivery teams. Our change portfolio includes initiatives to improve our legacy platforms (predominantly Azure hosted .net), implement new SaaS/PaaS technology solutions and a broader digital transformation program introducing a new strategic Salesforce centred digital platform. Key responsibilities Responsibility for the definition, design and communication of complex IT solutions across a range of technology platforms Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards Assessing new technology solutions to meet business requirements Ensuring the performance, quality, and responsiveness of applications through the solution design Working within both agile programs and teams, adhering to Scrum or Kanban principles and a more traditional waterfall style projects Contributing to the architecture runway and target architecture Working in a multi-vendor environment, providing direction a support to the delivery teams Supporting continuous improvement initiatives within the team and across the IT department Working with security and data protection officers so that solution is secure by design and compliant Work arrangements At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. Your skills & experience Experience and knowledge working as a solution architect, or senior engineer with a desire, aptitude and ability to move into solution architecture Proven experience across a range of technologies including Azure, .NET, React, Salesforce, SaaS and PaaS solutions Deep understanding of frontend digital architecture, design patterns, and interaction design principles Good knowledge of enterprise integrations patterns and technologies Experience of API architectural design standards including RESTful APIs and Open API Hands on experience integrating digital solutions with salesforce and salesforce marketing cloud Understanding of current and emerging technologies and their potential to deliver business benefits Influencing and negotiation skills, managing effective stakeholder relationships Ability to translate business strategy into technical solutions and business requirements into technical design As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. How to apply To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to insurance.co.uk.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 13, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Farrer Barnes is delighted to be partnering with an education trust to recruit an exceptional Chief Finance & Operations Officer, a pivotal executive leadership role at the heart of the Trust's strategic direction and long-term development.Reporting directly to the CEO and working closely with Trustees and senior leaders, the CF&OO will provide strategic leadership across finance, estates, governance, compliance, risk, HR and operational services. This is a rare opportunity to influence and shape the infrastructure that underpins high-quality education across the Trust's academies.As Isle Education Trust continues to grow, the successful candidate will play a critical role in designing, strengthening and embedding the financial and operational frameworks that will support sustainable expansion and organisational excellence.Key responsibilities will include: Leading the Trust's financial strategy, ensuring robust planning, strong financial stewardship and alignment with educational priorities Overseeing operational systems and services to ensure they are efficient, compliant and enable high-quality teaching and learning Strengthening governance and assurance frameworks, working closely with Trustees and executive leaders Embedding a proactive and effective risk management culture across the organisation Ensuring that the Trust's core values of Respect, Resilience and Inspiration are reflected throughout its operations and culture This role will be based at the Trust's Head Office, with regular engagement across all Trust academies and sites.Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Mar 13, 2026
Full time
Farrer Barnes is delighted to be partnering with an education trust to recruit an exceptional Chief Finance & Operations Officer, a pivotal executive leadership role at the heart of the Trust's strategic direction and long-term development.Reporting directly to the CEO and working closely with Trustees and senior leaders, the CF&OO will provide strategic leadership across finance, estates, governance, compliance, risk, HR and operational services. This is a rare opportunity to influence and shape the infrastructure that underpins high-quality education across the Trust's academies.As Isle Education Trust continues to grow, the successful candidate will play a critical role in designing, strengthening and embedding the financial and operational frameworks that will support sustainable expansion and organisational excellence.Key responsibilities will include: Leading the Trust's financial strategy, ensuring robust planning, strong financial stewardship and alignment with educational priorities Overseeing operational systems and services to ensure they are efficient, compliant and enable high-quality teaching and learning Strengthening governance and assurance frameworks, working closely with Trustees and executive leaders Embedding a proactive and effective risk management culture across the organisation Ensuring that the Trust's core values of Respect, Resilience and Inspiration are reflected throughout its operations and culture This role will be based at the Trust's Head Office, with regular engagement across all Trust academies and sites.Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Join Yeovil College and make a real difference. We're seeking a dedicated Safeguarding Officer to help protect and support our learners across the College. This full-time, term-time role offers the chance to work in a supportive, fast-paced environment where your actions directly impact student safety, wellbeing, and success. Be part of a team that ensures every learner feels safe, valued, and ready to thrive.In this vital role, you'll respond to safeguarding and wellbeing concerns, ensuring that learners are safe and secure both on and off campus. You'll lead proactive initiatives from workshops to online resources promoting safety across all strands of provision, including study programmes, apprenticeships, and higher education. You'll raise awareness of key issues such as Prevent, County Lines, CSE, and domestic violence, while contributing to the department's operational plan and the College's strategic goals. Working closely with staff, learners, and external agencies, you'll provide expert guidance, triage and record concerns, complete referrals, and maintain accurate safeguarding records helping to create a college community where every learner can feel safe, supported, and ready to succeed. What we're looking for: Proven experience working collaboratively within a multidisciplinary team, including making and managing referrals to external agencies. The ability to remain calm under pressure and adapt to changing priorities An excellent team player, demonstrating resilience and empathy Level 2 in English and Maths or equivalent What we offer: Full time position, 37 hours per week, Term time only Generous pension scheme of 18.9% support employer contributions Staff discount scheme with high street and online retailers Opportunities for professional development and career growth Employee assistance programme Free onsite gym Subsidised catering facilities Access to free staff parking Don't miss out Join Yeovil College and make a real difference in the lives of students as they embark on their educational journeys. Apply now to become a part of our dedicated and dynamic teamWe reserve the right to close this vacancy early if we receive sufficient applications. If you're excited about this opportunity, submit your application as soon as possible Safeguarding Statement Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks. Yeovil College uses a third party registered body called uCheck to complete DBS checks on our behalf. Your data is handled according to the DBS Code of Practice which is available from the DBS website. DBS checks are only one of several methods used to assess candidates' suitability to work with children and young adults. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Mar 13, 2026
Full time
Join Yeovil College and make a real difference. We're seeking a dedicated Safeguarding Officer to help protect and support our learners across the College. This full-time, term-time role offers the chance to work in a supportive, fast-paced environment where your actions directly impact student safety, wellbeing, and success. Be part of a team that ensures every learner feels safe, valued, and ready to thrive.In this vital role, you'll respond to safeguarding and wellbeing concerns, ensuring that learners are safe and secure both on and off campus. You'll lead proactive initiatives from workshops to online resources promoting safety across all strands of provision, including study programmes, apprenticeships, and higher education. You'll raise awareness of key issues such as Prevent, County Lines, CSE, and domestic violence, while contributing to the department's operational plan and the College's strategic goals. Working closely with staff, learners, and external agencies, you'll provide expert guidance, triage and record concerns, complete referrals, and maintain accurate safeguarding records helping to create a college community where every learner can feel safe, supported, and ready to succeed. What we're looking for: Proven experience working collaboratively within a multidisciplinary team, including making and managing referrals to external agencies. The ability to remain calm under pressure and adapt to changing priorities An excellent team player, demonstrating resilience and empathy Level 2 in English and Maths or equivalent What we offer: Full time position, 37 hours per week, Term time only Generous pension scheme of 18.9% support employer contributions Staff discount scheme with high street and online retailers Opportunities for professional development and career growth Employee assistance programme Free onsite gym Subsidised catering facilities Access to free staff parking Don't miss out Join Yeovil College and make a real difference in the lives of students as they embark on their educational journeys. Apply now to become a part of our dedicated and dynamic teamWe reserve the right to close this vacancy early if we receive sufficient applications. If you're excited about this opportunity, submit your application as soon as possible Safeguarding Statement Yeovil College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. Potential applicants should be aware that all successful applicants will need to agree to an enhanced DBS check including child and if required adult barred list checks. Yeovil College uses a third party registered body called uCheck to complete DBS checks on our behalf. Your data is handled according to the DBS Code of Practice which is available from the DBS website. DBS checks are only one of several methods used to assess candidates' suitability to work with children and young adults. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Communications and Public Relations Officer Location: Wrexham (Office based) Pay: £16:00 - £18.00 per hour Contract: Temporary (up to end of September) 37 hours per week Trek Recruitment is working with a large Wrexham based employer to hire a talented and proactive Communications and Public Relations Officer to join their Marketing and Communications team on a temporary basis This hands-on role focuses on proactive media relations , external communications , and reputation management for a company with a strong digital-first approach and a commitment to enhancing its visibility in a competitive landscape. THE ROLE Developing and implementing external communication strategies to build and protect the company s reputation Writing press releases, statements, content (blogs, videos, opinion pieces), and corporate materials Pitching stories, managing media enquiries, and building relationships with journalists, influencers, and stakeholders Leading communications for major projects (e.g., developments and Mission led initiatives) Horizon scanning, proactive social media planning, and providing expert comment opportunities Supporting senior stakeholders with announcements and ensuring coherent messaging across all channels Working collaboratively to align internal and external communications YOU Proven experience in external communications and media relations in a complex organisation (large Corp/company, public sector, or similar preferred) Strong digital-first mindset with confidence in traditional media channels Excellent writing, editing, and proofreading skills with meticulous attention to detail Ability to work at pace, manage competing priorities, and thrive under pressure Outstanding interpersonal skills for engaging senior stakeholders and diverse audiences Excellent experience with content management systems, social media platforms, and MS Office Proactive, adaptable, and enthusiastic approach to identifying opportunities. Welsh-speaking and writing ability would be great. Experience in crisis communications or proactive PR planning Note - if you have No social media experience in a commercial setting, we can't move forward with any applications that do not have commercial experience. This is a fantastic opportunity to make an immediate impact in a fast-moving environment. Wrexham, Chester, Mold, Ellesmere Port, Oswestry, Shrewsbury, Birkenhead, Buckley, Holywell, Flint,
Mar 13, 2026
Seasonal
Communications and Public Relations Officer Location: Wrexham (Office based) Pay: £16:00 - £18.00 per hour Contract: Temporary (up to end of September) 37 hours per week Trek Recruitment is working with a large Wrexham based employer to hire a talented and proactive Communications and Public Relations Officer to join their Marketing and Communications team on a temporary basis This hands-on role focuses on proactive media relations , external communications , and reputation management for a company with a strong digital-first approach and a commitment to enhancing its visibility in a competitive landscape. THE ROLE Developing and implementing external communication strategies to build and protect the company s reputation Writing press releases, statements, content (blogs, videos, opinion pieces), and corporate materials Pitching stories, managing media enquiries, and building relationships with journalists, influencers, and stakeholders Leading communications for major projects (e.g., developments and Mission led initiatives) Horizon scanning, proactive social media planning, and providing expert comment opportunities Supporting senior stakeholders with announcements and ensuring coherent messaging across all channels Working collaboratively to align internal and external communications YOU Proven experience in external communications and media relations in a complex organisation (large Corp/company, public sector, or similar preferred) Strong digital-first mindset with confidence in traditional media channels Excellent writing, editing, and proofreading skills with meticulous attention to detail Ability to work at pace, manage competing priorities, and thrive under pressure Outstanding interpersonal skills for engaging senior stakeholders and diverse audiences Excellent experience with content management systems, social media platforms, and MS Office Proactive, adaptable, and enthusiastic approach to identifying opportunities. Welsh-speaking and writing ability would be great. Experience in crisis communications or proactive PR planning Note - if you have No social media experience in a commercial setting, we can't move forward with any applications that do not have commercial experience. This is a fantastic opportunity to make an immediate impact in a fast-moving environment. Wrexham, Chester, Mold, Ellesmere Port, Oswestry, Shrewsbury, Birkenhead, Buckley, Holywell, Flint,
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Mar 13, 2026
Full time
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Compliance Officer London / WFH to £65k Do you have expertise with financial compliance / FCA regulations? You could be progressing your career at a rapidly growing wealth management business. As a Compliance Officer you'll act as the key compliance contact for the London office. You will provide day-to-day regulatory advice to investment directors, operational teams and local leadership, ensuring alignment with FCA requirements, internal policies and Conduct Rules. You will support delivery of the Compliance Monitoring Plan, carrying out file reviews, suitability assessments, monitoring investment activity and thematic reviews, while providing oversight of Investment Directors' conduct and adherence to best practice. You'll be part of the London Management Committee and will contribute to local governance, providing regular reporting to senior compliance leadership on risks, breaches and emerging trends. You will also support the implementation of compliance policies, promote a strong culture of regulatory awareness and Consumer Duty and help identify and remediate potential risks. Alongside monitoring activities, you will deliver compliance briefings and training, acting as a trusted adviser to the business and supporting a collaborative, open compliance culture. Location / WFH: You'll join the team in London three days a week in a hybrid model with flexibility to work from home twice a week. About you: You have strong compliance experience within retail investment management, wealth management, or stockbroking You have experience of working directly with retail clients from a compliance oversight or advisory perspective Youi have a strong understanding of FCA rules including COBS, SYSC, PROD, Consumer Duty and SM&CR You have experience of conducting compliance monitoring, file reviews or supervisory oversight You can work independently, exercise sound judgement and proactively identify risks You have excellent communication skills with the ability to influence and support stakeholders What's in it for you: As a Compliance Officer you will receive a competitive package: Salary to £65k Pension (7.5% employer contribution) 25 days holiday, with ability to buy or sell up to 5 days per year Private Medical Insurance, Life Insurance and Income Protection Insurance Employee Assistance Programme 2 days per year volunteering days Plus a range of other flexible benefits Apply now to find out more about this Compliance Officer opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Mar 13, 2026
Full time
Compliance Officer London / WFH to £65k Do you have expertise with financial compliance / FCA regulations? You could be progressing your career at a rapidly growing wealth management business. As a Compliance Officer you'll act as the key compliance contact for the London office. You will provide day-to-day regulatory advice to investment directors, operational teams and local leadership, ensuring alignment with FCA requirements, internal policies and Conduct Rules. You will support delivery of the Compliance Monitoring Plan, carrying out file reviews, suitability assessments, monitoring investment activity and thematic reviews, while providing oversight of Investment Directors' conduct and adherence to best practice. You'll be part of the London Management Committee and will contribute to local governance, providing regular reporting to senior compliance leadership on risks, breaches and emerging trends. You will also support the implementation of compliance policies, promote a strong culture of regulatory awareness and Consumer Duty and help identify and remediate potential risks. Alongside monitoring activities, you will deliver compliance briefings and training, acting as a trusted adviser to the business and supporting a collaborative, open compliance culture. Location / WFH: You'll join the team in London three days a week in a hybrid model with flexibility to work from home twice a week. About you: You have strong compliance experience within retail investment management, wealth management, or stockbroking You have experience of working directly with retail clients from a compliance oversight or advisory perspective Youi have a strong understanding of FCA rules including COBS, SYSC, PROD, Consumer Duty and SM&CR You have experience of conducting compliance monitoring, file reviews or supervisory oversight You can work independently, exercise sound judgement and proactively identify risks You have excellent communication skills with the ability to influence and support stakeholders What's in it for you: As a Compliance Officer you will receive a competitive package: Salary to £65k Pension (7.5% employer contribution) 25 days holiday, with ability to buy or sell up to 5 days per year Private Medical Insurance, Life Insurance and Income Protection Insurance Employee Assistance Programme 2 days per year volunteering days Plus a range of other flexible benefits Apply now to find out more about this Compliance Officer opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
The Role: The Directorate of Student Recruitment, Marketing and Admissions at the University of Wolverhampton is seeking an enthusiastic individual to join as an International Recruitment Officer. This role will focus on increasing applications and enrolments from international students and supporting the University's global recruitment objectives. As an International Officer, you will contribute to the development and implementation of strategic recruitment plans designed to grow international student numbers. Key responsibilities include building and maintaining relationships with international schools and colleges, managing a network of recruitment agents and partners, representing the University at recruitment events, and supporting on-campus recruitment activities and initiatives. You will play an important role in strengthening the University's global presence and ensuring a high quality experience for prospective students throughout the recruitment journey. About You: You will have proven experience in international student recruitment. You must have demonstrable experience of managing overseas recruitment activity and a strong understanding of the international higher education recruitment landscape from both commercial and cultural perspectives. You will be confident in delivering presentations to a variety of audiences, managing multiple projects simultaneously, and organising recruitment events. Strong IT skills and the ability to analyse data to inform recruitment activity are essential. International travel forms a key part of this role. You must hold a valid passport and be willing to travel overseas for extended periods as required.
Mar 13, 2026
Full time
The Role: The Directorate of Student Recruitment, Marketing and Admissions at the University of Wolverhampton is seeking an enthusiastic individual to join as an International Recruitment Officer. This role will focus on increasing applications and enrolments from international students and supporting the University's global recruitment objectives. As an International Officer, you will contribute to the development and implementation of strategic recruitment plans designed to grow international student numbers. Key responsibilities include building and maintaining relationships with international schools and colleges, managing a network of recruitment agents and partners, representing the University at recruitment events, and supporting on-campus recruitment activities and initiatives. You will play an important role in strengthening the University's global presence and ensuring a high quality experience for prospective students throughout the recruitment journey. About You: You will have proven experience in international student recruitment. You must have demonstrable experience of managing overseas recruitment activity and a strong understanding of the international higher education recruitment landscape from both commercial and cultural perspectives. You will be confident in delivering presentations to a variety of audiences, managing multiple projects simultaneously, and organising recruitment events. Strong IT skills and the ability to analyse data to inform recruitment activity are essential. International travel forms a key part of this role. You must hold a valid passport and be willing to travel overseas for extended periods as required.
Location: East London Specialism: Food Hygiene & Health and Safety Pay: £35,000 - £42,000 per year Job Description: Are you a qualified Environmental Health Practitioner (EHP) or Environmental Health Officer (EHO) and looking to advance your career in the private sector? Join Shield Safety, one of the UK's leading Environmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registration through our structured Pathway to Registration Programme, you're ready to take a step up in your Environmental Health career and take advantage of the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with a BSc or MSc in Environmental Health and some hands on experience in leading inspections or auditing to grow within a collaborative, passionate and award winning team. Why Work with Shield Safety We're committed to developing the next generation of experienced Registered Environmental Health Practitioners. Whether your goal is to become a Specialist Consultant, a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career development and continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete your Chartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises in Food Safety Compliance and Health and Safety Risk Management across the Hospitality, Retail, and Leisure sectors. Work Smarter with Compliance Technology Use our proprietary Audit Upload Tool and digital compliance systems to streamline your work. No more paperwork - just efficient, tech led solutions. Work with Leading UK Brands Gain experience working with high profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high impact environmental health audits and consultancy services. Go beyond inspections - get involved in training delivery, bespoke consultancy, and thought leadership projects that influence the future of public health and safety in the UK. Industry Recognition and Collaboration Collaborate with experts from the Chartered Institute of Environmental Health (CIEH), Food Standards Agency (FSA), and Food Standards Scotland (FSS). Be part of a team shaping national standards in Environmental Health compliance. Join a company twice named Compliance Consultancy of the Year, recognised for excellence in Food Hygiene, Health and Safety Auditing, and Regulatory Compliance. What We're Looking For To succeed in this role, you should: Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply now and become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package Work in a tech based, client facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field based, client facing role with unparalleled career progression in the private sector.
Mar 12, 2026
Full time
Location: East London Specialism: Food Hygiene & Health and Safety Pay: £35,000 - £42,000 per year Job Description: Are you a qualified Environmental Health Practitioner (EHP) or Environmental Health Officer (EHO) and looking to advance your career in the private sector? Join Shield Safety, one of the UK's leading Environmental Health Consultancies, and take the next step in your career. Whether you are wanting to achieve CIEH Registration through our structured Pathway to Registration Programme, you're ready to take a step up in your Environmental Health career and take advantage of the unrivalled professional development opportunities that we can offer, or perhaps you simply want a change from Housing or Port Health and you want to specialise in Food Hygiene and Health & Safety instead. This is a fantastic opportunity for professionals with a BSc or MSc in Environmental Health and some hands on experience in leading inspections or auditing to grow within a collaborative, passionate and award winning team. Why Work with Shield Safety We're committed to developing the next generation of experienced Registered Environmental Health Practitioners. Whether your goal is to become a Specialist Consultant, a Senior Auditor or a Regional Manager, we'll support your journey every step of the way. We offer unrivalled opportunities for career development and continuous learning with CPD opportunities, technical workshops, development programmes, and all the support you need to succeed from expert industry mentors. And as mentioned, you'll be given full support to complete your Chartered Institute of Environmental Health (CIEH) Registered EHP Pathway Programme. Specialise in Food Safety and Health and Safety Unlike EHO roles focused on Housing or Environmental Protection, our consultancy specialises in Food Safety Compliance and Health and Safety Risk Management across the Hospitality, Retail, and Leisure sectors. Work Smarter with Compliance Technology Use our proprietary Audit Upload Tool and digital compliance systems to streamline your work. No more paperwork - just efficient, tech led solutions. Work with Leading UK Brands Gain experience working with high profile clients and leading brand names in Retail and Hospitality, including major supermarket chains and restaurant groups, delivering high impact environmental health audits and consultancy services. Go beyond inspections - get involved in training delivery, bespoke consultancy, and thought leadership projects that influence the future of public health and safety in the UK. Industry Recognition and Collaboration Collaborate with experts from the Chartered Institute of Environmental Health (CIEH), Food Standards Agency (FSA), and Food Standards Scotland (FSS). Be part of a team shaping national standards in Environmental Health compliance. Join a company twice named Compliance Consultancy of the Year, recognised for excellence in Food Hygiene, Health and Safety Auditing, and Regulatory Compliance. What We're Looking For To succeed in this role, you should: Hold an accredited BSc or MSc in Environmental Health Have some experience leading audits, inspections or compliance consultancy Be passionate about public health, risk management, and regulatory compliance Possess strong written and verbal communication skills Hold a full and valid UK driving licence Apply Now - Environmental Health Jobs UK If you're ready to grow your career as a CIEH Registered Environmental Health Practitioner in a forward thinking, supportive, and innovative consultancy, apply today. One of our team members will be in touch to guide you through the next steps. Apply now and become a part of our diverse and dynamic team, making every day safer! What We Offer Clear progression pathway: All EHPs are supported from day one on the path to becoming a Registered EHP. Professional growth: We cover professional memberships and provide ongoing training. Flexible benefits: 33 days holiday, increasing with service, plus the option to purchase an extra 5 days, flexible working, plenty of training opportunities and CPD, strong benefits package Work in a tech based, client facing environment. No mountains of paperwork or long hours at home. Exposure to leading hospitality and retail brands, and an opportunity to learn from industry thought leaders. This is a rare opportunity for qualified EHPs to work in a field based, client facing role with unparalleled career progression in the private sector.
Total Staff Services are looking to recruit a Permanent QC Release Officer for our client based in Runcorn. Reporting to the QC Team Leader for the day-to-day operational duties, the QC Release Officer is responsible for performing all necessary duties in relation to product release in compliance with the quality systems in place in accordance with cGMP and ISO standards. Main Accountabilities Reviewing batch documentation as part of the product release process, in order to assess whether a product is compliant with a given specification Determining product disposition; either release to market or for further internal use, or rejection Supporting investigations of non-conformities that may impact upon the release process, product quality or compliance of the ASU facility Contributing to Team KPI's for QC efficiency and OTIF in relation to product release Contributing to the continuous improvement of all aspects of the quality system to ensure departmental objectives are met and compliance with regulatory requirements is consistently achieved for the ASU Compiling Certificates of Conformance as required to fulfil clients responsibilities to its customers Operating the Quality Assurance databases to ensure appropriate documentation of events and to support QA in publishing appropriate trends within the business Interfacing with other departments including attendance at meetings to ensure that the requirements of the clients QMS are met Conducting additional duties as required to support colleagues in the effective execution of their duties Ensuring outsourced products are processed in a timely manner and made available for use with transactions performed on SAP Experience & Qualifications Degree in a life science subject or appropriate experience of working in a quality assurance or control related function within either the pharmaceutical/ healthcare or related industry Experience of aseptic operations is desirable, if possible aided by experience in aseptic compounding activities Good knowledge of GMP requirements specifically for manufacturing and control of aseptically produced products as laid down in the Orange Guide Salary 37,062 Hours - Rotating Mon - Fri (Apply online only) - Mon -Fri (Apply online only)hrs 2 years experience in QC or strong cGMP in Production is essential
Mar 12, 2026
Full time
Total Staff Services are looking to recruit a Permanent QC Release Officer for our client based in Runcorn. Reporting to the QC Team Leader for the day-to-day operational duties, the QC Release Officer is responsible for performing all necessary duties in relation to product release in compliance with the quality systems in place in accordance with cGMP and ISO standards. Main Accountabilities Reviewing batch documentation as part of the product release process, in order to assess whether a product is compliant with a given specification Determining product disposition; either release to market or for further internal use, or rejection Supporting investigations of non-conformities that may impact upon the release process, product quality or compliance of the ASU facility Contributing to Team KPI's for QC efficiency and OTIF in relation to product release Contributing to the continuous improvement of all aspects of the quality system to ensure departmental objectives are met and compliance with regulatory requirements is consistently achieved for the ASU Compiling Certificates of Conformance as required to fulfil clients responsibilities to its customers Operating the Quality Assurance databases to ensure appropriate documentation of events and to support QA in publishing appropriate trends within the business Interfacing with other departments including attendance at meetings to ensure that the requirements of the clients QMS are met Conducting additional duties as required to support colleagues in the effective execution of their duties Ensuring outsourced products are processed in a timely manner and made available for use with transactions performed on SAP Experience & Qualifications Degree in a life science subject or appropriate experience of working in a quality assurance or control related function within either the pharmaceutical/ healthcare or related industry Experience of aseptic operations is desirable, if possible aided by experience in aseptic compounding activities Good knowledge of GMP requirements specifically for manufacturing and control of aseptically produced products as laid down in the Orange Guide Salary 37,062 Hours - Rotating Mon - Fri (Apply online only) - Mon -Fri (Apply online only)hrs 2 years experience in QC or strong cGMP in Production is essential
Go back Midlands Partnership NHS Foundation Trust Team Based Administrator The closing date is 22 March 2026 This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: North Staffordshire Combined Healthcare NHS Trust Midlands Partnership University NHS Foundation Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. This will be the case for 7 calendar days from: 06/03/2026 to: 12/03/2026 following this the vacancy will be open externally. This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn An exciting opportunity has arisen for a Team Administrator to join our Child and Adolescent Mental Health Services team based in Stafford delivering care to children, young people and families. You will be working in a small supportive team alongside another team administrator, a Medical Secretary, Receptionists and our Business Support Officer. We are looking for someone to work three days a week: Mondays, Thursdays and Fridays. You will provide comprehensive administrative support including typing letters and reports, organise meetings and managing diaries. You will need to work on your own initiative, and organise your own workload. Main duties of the job Supporting with the preparation of all documentation, including agendas, circulating papers and minuting meetings. Typing letters and reports including audio typing. Collect and input statistical information as required and ensure that reports where requested are delivered within timescales. Make bookings and cancellations e.g. training places, rooms and interpreters. Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person's attention in a timely manner. Supporting diary management of an individual or individuals (arranging meetings etc). Monitoring of an individual or team inbox. Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team. Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures. Providing cover for other administrative colleagues during staff absence. About us Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities. We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected. Please note, we may be required to close this vacancy early if we receive a high volume of applications Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application. Job responsibilities Please see the attached Job Description and Person Specification for more information about the role. Person Specification Qualifications and Training Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing/Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent NVQ/Level 3 Business administration Audio typing experience Experience Relevant experience in administration support role including dealing with telephone enquiries in a timely manner Experience of dealing with sensitive/distressing issues Previous experience of data input Experience of using RIO (Clinical system) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £24,937 to £26,598 a year per annum (pro-rata)
Mar 12, 2026
Full time
Go back Midlands Partnership NHS Foundation Trust Team Based Administrator The closing date is 22 March 2026 This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: North Staffordshire Combined Healthcare NHS Trust Midlands Partnership University NHS Foundation Trust University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. This will be the case for 7 calendar days from: 06/03/2026 to: 12/03/2026 following this the vacancy will be open externally. This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn An exciting opportunity has arisen for a Team Administrator to join our Child and Adolescent Mental Health Services team based in Stafford delivering care to children, young people and families. You will be working in a small supportive team alongside another team administrator, a Medical Secretary, Receptionists and our Business Support Officer. We are looking for someone to work three days a week: Mondays, Thursdays and Fridays. You will provide comprehensive administrative support including typing letters and reports, organise meetings and managing diaries. You will need to work on your own initiative, and organise your own workload. Main duties of the job Supporting with the preparation of all documentation, including agendas, circulating papers and minuting meetings. Typing letters and reports including audio typing. Collect and input statistical information as required and ensure that reports where requested are delivered within timescales. Make bookings and cancellations e.g. training places, rooms and interpreters. Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person's attention in a timely manner. Supporting diary management of an individual or individuals (arranging meetings etc). Monitoring of an individual or team inbox. Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team. Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures. Providing cover for other administrative colleagues during staff absence. About us Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities. We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected. Please note, we may be required to close this vacancy early if we receive a high volume of applications Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application. Job responsibilities Please see the attached Job Description and Person Specification for more information about the role. Person Specification Qualifications and Training Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2 RSA Stage III Word Processing/Text Processing or equivalent ECDL/CLAIT IT qualification or equivalent NVQ/Level 3 Business administration Audio typing experience Experience Relevant experience in administration support role including dealing with telephone enquiries in a timely manner Experience of dealing with sensitive/distressing issues Previous experience of data input Experience of using RIO (Clinical system) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Midlands Partnership NHS Foundation Trust £24,937 to £26,598 a year per annum (pro-rata)
Are you passionate about driving value and efficiency across both procurement and purchasing activities? Do you thrive in a fast-paced environment where your expertise makes a real impact? If so, this is your opportunity to join our client as a Procurement & Purchasing Officer and play a key role in shaping procurement processes within a dynamic and collaborative team. Role Details Contract Type: Temporary Hours: Full Time (36.5 hours per week) Location: Liverpool, L39 Salary: 35,000- 44,000 per annum (depending on experience) What You'll Do As a Procurement & Purchasing Officer , you will support both strategic procurement activities and day to day purchasing operations. You will help ensure the organisation achieves best value, compliance, and consistent service across all purchasing and procurement functions. Your responsibilities will include: Procurement Responsibilities Strategic Procurement: Support the Head of Procurement in developing and implementing procurement strategies aligned with organisational goals. Supplier Management: Build and maintain strong supplier relationships, ensuring adherence to policies and ethical standards. Tender & Contract Oversight: Manage elements of end to end procurement processes, including tenders, contract negotiation, and contract management. Value for Money Reporting: Prepare and present reports demonstrating efficiencies, savings, and compliance with procurement regulations. Risk & Compliance: Ensure procurement activity aligns with legislation, internal policy, and best practice. Purchasing Responsibilities Purchase Order Management: Oversee and process purchase requisitions and POs, ensuring accuracy and timely delivery. Sourcing: Identify cost effective suppliers and support quotation Spend Monitoring: Track expenditure within categories and identify opportunities for savings and improved value. Operational Support: Provide purchasing advice and support to departments across the organisation. What We're Looking For Minimum CIPS Level 3 (or working towards higher levels). Experience in procurement and/or purchasing , including contract negotiation and supplier management. Strong analytical and problem solving skills with the ability to identify value for money opportunities. Excellent communication and stakeholder engagement skills, including experience working with senior leadership teams. Highly organised, with the ability to manage multiple priorities in a fast paced environment. A collaborative team player who can also work independently and take initiative. Adecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco is an equal opportunities employee. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 12, 2026
Seasonal
Are you passionate about driving value and efficiency across both procurement and purchasing activities? Do you thrive in a fast-paced environment where your expertise makes a real impact? If so, this is your opportunity to join our client as a Procurement & Purchasing Officer and play a key role in shaping procurement processes within a dynamic and collaborative team. Role Details Contract Type: Temporary Hours: Full Time (36.5 hours per week) Location: Liverpool, L39 Salary: 35,000- 44,000 per annum (depending on experience) What You'll Do As a Procurement & Purchasing Officer , you will support both strategic procurement activities and day to day purchasing operations. You will help ensure the organisation achieves best value, compliance, and consistent service across all purchasing and procurement functions. Your responsibilities will include: Procurement Responsibilities Strategic Procurement: Support the Head of Procurement in developing and implementing procurement strategies aligned with organisational goals. Supplier Management: Build and maintain strong supplier relationships, ensuring adherence to policies and ethical standards. Tender & Contract Oversight: Manage elements of end to end procurement processes, including tenders, contract negotiation, and contract management. Value for Money Reporting: Prepare and present reports demonstrating efficiencies, savings, and compliance with procurement regulations. Risk & Compliance: Ensure procurement activity aligns with legislation, internal policy, and best practice. Purchasing Responsibilities Purchase Order Management: Oversee and process purchase requisitions and POs, ensuring accuracy and timely delivery. Sourcing: Identify cost effective suppliers and support quotation Spend Monitoring: Track expenditure within categories and identify opportunities for savings and improved value. Operational Support: Provide purchasing advice and support to departments across the organisation. What We're Looking For Minimum CIPS Level 3 (or working towards higher levels). Experience in procurement and/or purchasing , including contract negotiation and supplier management. Strong analytical and problem solving skills with the ability to identify value for money opportunities. Excellent communication and stakeholder engagement skills, including experience working with senior leadership teams. Highly organised, with the ability to manage multiple priorities in a fast paced environment. A collaborative team player who can also work independently and take initiative. Adecco aim to respond to all applicant's, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. Adecco is an equal opportunities employee. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
As our new HR Officer, you ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do. In this role, you ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you ll have real scope to innovate, influence improvements and challenge the status quo. The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We ve grown rapidly over the past five years, and with bold plans ahead, there s never been a more exciting time to be part of our journey. What you ll be doing: Operational HR Delivery Providing professional advice on HR policies, performance, grievance and disciplinary matters Keeping our HR systems and employee records accurate and up to date Designing and delivering key HR processes, including objective setting, pay letters and contract changes Managing the monthly payroll process accurately and confidently Supporting diversity & inclusion, wellbeing, learning and development initiatives Partnering & Employee Relations Coaching and supporting managers across the business Supporting employee relations cases professionally and sensitively Building trusted relationships with teams to stay close to people priorities Projects & Reporting Producing HR metrics and reports to help shape decision making Managing elements of our culture, change and organisational development projects Coordinating staff surveys and our Manager 360 Feedback programme Recruitment & Onboarding Supporting the full recruitment cycle adverts, screening, interviews and offers Ensuring new starters receive a warm, well-planned induction What you ll need: A confident HR practitioner with Level 3 CIPD (or equivalent experience) Skilled at advising managers and building strong professional relationships Analytical, detail-focused and comfortable working with both qualitative and quantitative data Ability to balance competing priorities and use your initiative A collaborative team player who takes pride in doing things well Passionate about great employee experience and committed to confidentiality, equality and continuous learning With around 140 talented staff and an ever-evolving organisational landscape, we re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we re proud of: to improve imaging and cancer care for all. Why join us Make a difference to the lives of Doctors and the specialities they work in every day! Hybrid working (60% working week can be done remotely) Modern working environment Equipment provided to work from home Generous annual leave allowance Excellent pension scheme Interest free season ticket loan and cycle to work scheme Employee Assistance Programme
Mar 12, 2026
Full time
As our new HR Officer, you ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do. In this role, you ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you ll have real scope to innovate, influence improvements and challenge the status quo. The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We ve grown rapidly over the past five years, and with bold plans ahead, there s never been a more exciting time to be part of our journey. What you ll be doing: Operational HR Delivery Providing professional advice on HR policies, performance, grievance and disciplinary matters Keeping our HR systems and employee records accurate and up to date Designing and delivering key HR processes, including objective setting, pay letters and contract changes Managing the monthly payroll process accurately and confidently Supporting diversity & inclusion, wellbeing, learning and development initiatives Partnering & Employee Relations Coaching and supporting managers across the business Supporting employee relations cases professionally and sensitively Building trusted relationships with teams to stay close to people priorities Projects & Reporting Producing HR metrics and reports to help shape decision making Managing elements of our culture, change and organisational development projects Coordinating staff surveys and our Manager 360 Feedback programme Recruitment & Onboarding Supporting the full recruitment cycle adverts, screening, interviews and offers Ensuring new starters receive a warm, well-planned induction What you ll need: A confident HR practitioner with Level 3 CIPD (or equivalent experience) Skilled at advising managers and building strong professional relationships Analytical, detail-focused and comfortable working with both qualitative and quantitative data Ability to balance competing priorities and use your initiative A collaborative team player who takes pride in doing things well Passionate about great employee experience and committed to confidentiality, equality and continuous learning With around 140 talented staff and an ever-evolving organisational landscape, we re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we re proud of: to improve imaging and cancer care for all. Why join us Make a difference to the lives of Doctors and the specialities they work in every day! Hybrid working (60% working week can be done remotely) Modern working environment Equipment provided to work from home Generous annual leave allowance Excellent pension scheme Interest free season ticket loan and cycle to work scheme Employee Assistance Programme
Early Careers Compliance Partner Leeds - Hybrid 12months Fixed Term Contract We're seeking a forward-thinking Early Careers Compliance Partner to work closely with our Group Head of Learning and Development in delivering standout, high-impact programmes. You'll play a key role in driving the success of our Apprenticeship Programme, whilst also supporting our Graduate and Year in Industry pathways. We're looking for this individual to bring expertise, insight, and drive to create 'Best in Class's' experiences, programmes built to exceptionally high standards. Also, you'll lead on policies, programme planning, audits and insights reporting. Some of the key deliverables will include: Develop high-quality internal programmes supporting the apprenticeship standards we deliver. Provide advice, guidance, and support to the wider business in the appropriate selection of apprenticeship standards. Monitor early careers activities, including apprenticeship progress reviews to ensure all targets are delivered within agreed quality levels and time scales. Develop, maintain, and update internal policies and procedures in relation to early careers. Ensure all early careers-related documents, i.e., training plans, are regularly reviewed, up-to-date, and reflect any changes in legislation. Maintain an accurate record of apprentices on the DAS system, and any parallel NG Bailey systems, regularly reporting on numbers, progress, KPIs and funding use. Provide monthly Insight reports to Group Head of Learning Development, focusing on total numbers by year and region, retention and achievement rates, and recruitment numbers. Maintain strong working relationships with our training providers, ensuring a continuous high standard of training and assessment is delivered as agreed in SLA's. Responsible for educating relevant colleagues and the business on correct processes and procedures. Mentor the Early Careers Compliance Officer Role. Support recruitment via assessment centre as required. Actively promote early careers pathways and outstanding individuals through regional and national L&D awards. What we're looking for: Solid up-to-date knowledge of government policies and supporting bodies, such as Skills England, Education and Skills Funding Agency (ESFA) and the Apprenticeship Levy Proven experience working with Further Education (FE) bodies Strong data management and analysis experience, with use of Excel, Power BI Effective management of training providers ensuring compliance and quality standards are delivered for early careers programmes Experience in developing procedures and ways of working Previous experience working directly with apprentices (any discipline) Experience providing early careers / L&D advice and guidance to business managers Demonstrable Training delivery/facilitation experience Excellent communication, attention to detail and planning skills required as per competency specification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 12, 2026
Full time
Early Careers Compliance Partner Leeds - Hybrid 12months Fixed Term Contract We're seeking a forward-thinking Early Careers Compliance Partner to work closely with our Group Head of Learning and Development in delivering standout, high-impact programmes. You'll play a key role in driving the success of our Apprenticeship Programme, whilst also supporting our Graduate and Year in Industry pathways. We're looking for this individual to bring expertise, insight, and drive to create 'Best in Class's' experiences, programmes built to exceptionally high standards. Also, you'll lead on policies, programme planning, audits and insights reporting. Some of the key deliverables will include: Develop high-quality internal programmes supporting the apprenticeship standards we deliver. Provide advice, guidance, and support to the wider business in the appropriate selection of apprenticeship standards. Monitor early careers activities, including apprenticeship progress reviews to ensure all targets are delivered within agreed quality levels and time scales. Develop, maintain, and update internal policies and procedures in relation to early careers. Ensure all early careers-related documents, i.e., training plans, are regularly reviewed, up-to-date, and reflect any changes in legislation. Maintain an accurate record of apprentices on the DAS system, and any parallel NG Bailey systems, regularly reporting on numbers, progress, KPIs and funding use. Provide monthly Insight reports to Group Head of Learning Development, focusing on total numbers by year and region, retention and achievement rates, and recruitment numbers. Maintain strong working relationships with our training providers, ensuring a continuous high standard of training and assessment is delivered as agreed in SLA's. Responsible for educating relevant colleagues and the business on correct processes and procedures. Mentor the Early Careers Compliance Officer Role. Support recruitment via assessment centre as required. Actively promote early careers pathways and outstanding individuals through regional and national L&D awards. What we're looking for: Solid up-to-date knowledge of government policies and supporting bodies, such as Skills England, Education and Skills Funding Agency (ESFA) and the Apprenticeship Levy Proven experience working with Further Education (FE) bodies Strong data management and analysis experience, with use of Excel, Power BI Effective management of training providers ensuring compliance and quality standards are delivered for early careers programmes Experience in developing procedures and ways of working Previous experience working directly with apprentices (any discipline) Experience providing early careers / L&D advice and guidance to business managers Demonstrable Training delivery/facilitation experience Excellent communication, attention to detail and planning skills required as per competency specification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
A local college is seeking a dedicated Safeguarding Officer to ensure the safety and wellbeing of learners. This full-time, term-time position involves responding to concerns, leading safety initiatives, and collaborating with various stakeholders. Ideal candidates should have experience in multi-disciplinary teamwork and be calm under pressure. The role offers a supportive environment with benefits like a generous pension scheme, professional development opportunities, and onsite facilities like a gym and catering.
Mar 12, 2026
Full time
A local college is seeking a dedicated Safeguarding Officer to ensure the safety and wellbeing of learners. This full-time, term-time position involves responding to concerns, leading safety initiatives, and collaborating with various stakeholders. Ideal candidates should have experience in multi-disciplinary teamwork and be calm under pressure. The role offers a supportive environment with benefits like a generous pension scheme, professional development opportunities, and onsite facilities like a gym and catering.
Andover, Hampshire Hybrid working £62,000-£72,000 bonus car Shape the future of a respected national body at the heart of a technically complex, safety-critical industry. The British Swimming Pool Federation sits at the centre of the UK wet leisure industry. It safeguards standards, supports businesses and provides a unified voice for a sector that underpins public safety, professional integrity and economic activity across the UK. Although associated with leisure and wellbeing, pools and spas require rigorous standards and responsible regulation. When those standards are strong, trust is protected and harm is prevented. The Federation plays a critical role in maintaining professionalism and credibility across the sector. Representing over 300 member businesses (through BISHTA and SPATA) and overseeing the delivery of SPATEX, the industry's flagship exhibition, BSPF works with government, standards bodies and international partners to influence policy and shape the sector's long-term direction. Following a long and successful tenure, the current Managing Director will be handing over to a successor, creating a rare opportunity to step into a sector-shaping leadership role. The Opportunity BSPF has strong foundations, trusted relationships and financial stability. The opportunity now is to strengthen and extend that position by growing membership, reinforcing commercial resilience and ensuring continued relevance in a changing commercial and regulatory landscape. This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the industry with authority, working closely with Boards and Committees while leading a capable team within a lean structure. You will be closely involved in both strategic direction and operational delivery, ensuring plans translate into measurable progress. The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility. For the right leader, it offers meaningful responsibility and lasting impact. Key Areas of Focus • Setting clear strategic direction and maintaining organisational alignment • Strengthening financial sustainability and supporting the continued success of SPATEX • Driving membership growth and retention while enhancing the value proposition for SMEs • Enabling effective governance through strong relationships with Boards and Committees • Acting as principal representative of the UK wet leisure industry • Leading and developing a small, talented, multi-skilled team About You You are an experienced senior leader who combines commercial awareness with sound judgement and professional credibility, whether from within the sector or from a related membership, regulated or public sector environment. You bring: • Experience working with Boards or membership-led organisations • Accountability for financial performance and income sustainability • A track record of strengthening membership engagement or commercial development • Confidence operating under scrutiny and navigating diverse stakeholder views • A pragmatic, hands-on approach alongside strategic thinking This role suits a leader who values responsibility and the opportunity to shape direction. You are motivated by long-term impact and institutional credibility, and you are comfortable operating in complex environments. You might be an experienced deputy ready for a first Managing Director role, or an established leader seeking meaningful influence and scope. Either way, you are looking for a role where you can invest your energy and make a lasting contribution. Working Pattern and Reward The role is full time with a hybrid working arrangement, combining time in the Andover office, home working and UK and occasional European travel. A competitive salary and benefits package is offered, reflecting the responsibility, visibility and influence of the role. If you are ready to take ownership of a respected national body and strengthen its long-term impact, we welcome your application. You may have experience of the following: Chief Executive Officer (CEO), Executive Director, General Manager, Chief Operating Officer (COO), Head of Operations, Director of Strategy, Commercial Director, Membership Director, Sector Lead, Industry Association Director, Governance Director. REF-
Mar 12, 2026
Full time
Andover, Hampshire Hybrid working £62,000-£72,000 bonus car Shape the future of a respected national body at the heart of a technically complex, safety-critical industry. The British Swimming Pool Federation sits at the centre of the UK wet leisure industry. It safeguards standards, supports businesses and provides a unified voice for a sector that underpins public safety, professional integrity and economic activity across the UK. Although associated with leisure and wellbeing, pools and spas require rigorous standards and responsible regulation. When those standards are strong, trust is protected and harm is prevented. The Federation plays a critical role in maintaining professionalism and credibility across the sector. Representing over 300 member businesses (through BISHTA and SPATA) and overseeing the delivery of SPATEX, the industry's flagship exhibition, BSPF works with government, standards bodies and international partners to influence policy and shape the sector's long-term direction. Following a long and successful tenure, the current Managing Director will be handing over to a successor, creating a rare opportunity to step into a sector-shaping leadership role. The Opportunity BSPF has strong foundations, trusted relationships and financial stability. The opportunity now is to strengthen and extend that position by growing membership, reinforcing commercial resilience and ensuring continued relevance in a changing commercial and regulatory landscape. This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the industry with authority, working closely with Boards and Committees while leading a capable team within a lean structure. You will be closely involved in both strategic direction and operational delivery, ensuring plans translate into measurable progress. The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility. For the right leader, it offers meaningful responsibility and lasting impact. Key Areas of Focus • Setting clear strategic direction and maintaining organisational alignment • Strengthening financial sustainability and supporting the continued success of SPATEX • Driving membership growth and retention while enhancing the value proposition for SMEs • Enabling effective governance through strong relationships with Boards and Committees • Acting as principal representative of the UK wet leisure industry • Leading and developing a small, talented, multi-skilled team About You You are an experienced senior leader who combines commercial awareness with sound judgement and professional credibility, whether from within the sector or from a related membership, regulated or public sector environment. You bring: • Experience working with Boards or membership-led organisations • Accountability for financial performance and income sustainability • A track record of strengthening membership engagement or commercial development • Confidence operating under scrutiny and navigating diverse stakeholder views • A pragmatic, hands-on approach alongside strategic thinking This role suits a leader who values responsibility and the opportunity to shape direction. You are motivated by long-term impact and institutional credibility, and you are comfortable operating in complex environments. You might be an experienced deputy ready for a first Managing Director role, or an established leader seeking meaningful influence and scope. Either way, you are looking for a role where you can invest your energy and make a lasting contribution. Working Pattern and Reward The role is full time with a hybrid working arrangement, combining time in the Andover office, home working and UK and occasional European travel. A competitive salary and benefits package is offered, reflecting the responsibility, visibility and influence of the role. If you are ready to take ownership of a respected national body and strengthen its long-term impact, we welcome your application. You may have experience of the following: Chief Executive Officer (CEO), Executive Director, General Manager, Chief Operating Officer (COO), Head of Operations, Director of Strategy, Commercial Director, Membership Director, Sector Lead, Industry Association Director, Governance Director. REF-
Are you a well-rounded, adaptable marketing professional based in South East England, who is passionate about animal welfare? We re looking for two Regional Campaign Officers who will be responsible for delivering 360 marketing plans for our rehoming centres in the South East of England to expand local awareness of our brand, drive engagement from local communities and encourage more people to adopt a dog. What does this role do? As Regional Campaign Officer, you ll: deliver localised marketing and communications content and material focused on specific rehoming centres in the region. This will include immersing yourself in the local community and creating comms assets such as press releases and social media content, support the Regional Marketing Manager to act as a conduit between the rehoming centre and central MarComms teams, aligning plans and activity to ensure that national strategy can be relevant for regional audience, represent the MarComms team in the region, cultivating strong relationships with rehoming centre teams, developing a deep understanding of their ways of working and challenges, monitor the effectiveness of regional campaigns, applying learnings to future activity. Please note, this role will be hybrid between home and any of our rehoming centres in the South East of England, including Basildon, Canterbury, Harefield, Shoreham-by-Sea or Salisbury. It will involve significant travel across the region, as well as the need to work from the London office occasionally. Interviews for this role are provisionally scheduled for 2nd and 3rd April 2026 and will take place on Teams. This role is being offered as a fixed term contact until October 2027. Could this be you? To be successful in this role, you ll need excellent skills across the marketing mix, with the ability to write compelling copy, produce high quality social media content and put together a strong story. You ll have experience of delivering multi-channel communications campaigns, as well as experience of project management methodologies. You'll be passionate about the work we do, and keen to share our messages with communities in the region. You'll be a self-starter, who is naturally inquisitive and eager to learn more about the valuable work our regional teams do, and the best way to communicate this to their local communities. About Dogs Trust We love dogs. That s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It s what we ve been doing since 1891 and how we ve grown to become the UK s leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Mar 12, 2026
Full time
Are you a well-rounded, adaptable marketing professional based in South East England, who is passionate about animal welfare? We re looking for two Regional Campaign Officers who will be responsible for delivering 360 marketing plans for our rehoming centres in the South East of England to expand local awareness of our brand, drive engagement from local communities and encourage more people to adopt a dog. What does this role do? As Regional Campaign Officer, you ll: deliver localised marketing and communications content and material focused on specific rehoming centres in the region. This will include immersing yourself in the local community and creating comms assets such as press releases and social media content, support the Regional Marketing Manager to act as a conduit between the rehoming centre and central MarComms teams, aligning plans and activity to ensure that national strategy can be relevant for regional audience, represent the MarComms team in the region, cultivating strong relationships with rehoming centre teams, developing a deep understanding of their ways of working and challenges, monitor the effectiveness of regional campaigns, applying learnings to future activity. Please note, this role will be hybrid between home and any of our rehoming centres in the South East of England, including Basildon, Canterbury, Harefield, Shoreham-by-Sea or Salisbury. It will involve significant travel across the region, as well as the need to work from the London office occasionally. Interviews for this role are provisionally scheduled for 2nd and 3rd April 2026 and will take place on Teams. This role is being offered as a fixed term contact until October 2027. Could this be you? To be successful in this role, you ll need excellent skills across the marketing mix, with the ability to write compelling copy, produce high quality social media content and put together a strong story. You ll have experience of delivering multi-channel communications campaigns, as well as experience of project management methodologies. You'll be passionate about the work we do, and keen to share our messages with communities in the region. You'll be a self-starter, who is naturally inquisitive and eager to learn more about the valuable work our regional teams do, and the best way to communicate this to their local communities. About Dogs Trust We love dogs. That s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It s what we ve been doing since 1891 and how we ve grown to become the UK s leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
