Job Description
Community Manager- Supported Housing & Homelessness Services
Oxford
Full Time - 37.5 hours per week (7-day rota)
Salary: 45,000 - 50,000 per annum (DOE)
Permanent
About the role
We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team.
This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness.
This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community.
Key responsibilities
- Operational management of a 24-bed supported accommodation service and additional move-on housing
- Leadership, line management and development of support staff and volunteers
- Oversight of safeguarding, risk management and psychologically informed environments (PIE)
- Ensuring high occupancy levels, effective referrals and timely move-on outcomes
- Managing needs assessments, support planning and casework systems (CRM)
- Working closely with social enterprise, learning & development and fundraising teams
- Health & Safety, facilities and premises management
- On-call rota participation and emergency response management
- Contributing to organisational strategy as part of the senior management team
About you
You will bring:
- Significant experience in a supported housing, homelessness or vulnerable adults setting
- Proven leadership and people management experience
- Strong knowledge of safeguarding, trauma informed practice and strengths based approaches
- Experience working with individuals with complex needs, including mental health and substance misuse
- Excellent communication, report-writing and stakeholder engagement skills
- Confidence managing challenging situations calmly and professionally
- A strong belief in equality, dignity and the potential of every individual
Desirable experience includes:
- Housing management or supported accommodation qualifications
- CRM systems such as Homeless Link In Form
- Charity, social enterprise or not-for-profit sector experience
What's on offer
- Salary of 45,000 - 50,000 per annum
- 33 days annual leave (including bank holidays)
- Employer pension contribution (up to 5%)
- Flexible working options (role-dependent)
- Enhanced wellbeing support and clinical supervision
- Comprehensive induction, training and development
- Inclusive employer committed to fair and values-based recruitment
Safeguarding
This role involves working with adults at risk and is subject to an enhanced DBS check. The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment.
Closing date: 9:00am, 2 February 2026
Interviews: Week commencing 9 February 2026
Applications will be reviewed on receipt, so early application is encouraged.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
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