Regeneration Manager £56,000 (including car allowance) Bedford, Bedfordshire (hybrid) Full time (37 hours per week) Monday Friday, 9am - 5pm Permanent About the Role: Do you want to manage projects that transform communities and leave a lasting legacy? The role will focus on Bedford a town at the heart of the Oxford-Cambridge growth corridor, driving bold regeneration plans and major investments such as East West Rail and the proposed Universal Studios development. We re looking for a passionate and experienced Regeneration Manager to deliver ambitious estate transformation schemes that improve lives, strengthen communities, and create vibrant, sustainable neighbourhoods. Working closely with our residents, you ll collaborate with internal teams, expert consultants, and key partners including Local Authorities and Homes England to shape housing-led regeneration proposals that are viable, community-focused, and strategically aligned. From securing funding to guiding projects through planning and procurement, you ll be at the heart of delivering change that matters. Key Responsibilities Drive bpha s regeneration programme, leading cross-disciplinary teams to deliver outstanding outcomes for customers and stakeholders. Design and implement engagement strategies that empower communities to shape their future. Provide specialist insight on master planning, financial appraisal, and site constraints. Manage consultants, contractors, and developers to ensure timely, high-quality delivery. Present clear, impactful reports and recommendations to residents, stakeholders, senior leadership and the Board. Build strong relationships with residents and stakeholders, ensuring meaningful consultation throughout. Maintain rigorous budgetary control and deliver exceptional value for money. Secure external funding and foster partnerships that unlock opportunities. Monitor compliance, manage risk, and champion continuous improvement. About You: You are experienced in building trusting relationships with residents, ensuring they have a genuine voice and influence in shaping regeneration proposals. You can manage complex, high-profile regeneration projects. You thrive on collaboration and navigate politically sensitive environments with confidence. Essential experience and skills: Proven track record in housing-led regeneration and project management. Expertise in stakeholder engagement and community consultation. Strong commercial awareness and negotiation skills. Knowledge of planning and development processes for multi-phase projects. Degree or professional qualification (RICS, RTPI, RIBA) desirable. Our Values At bpha, we: Take responsibility doing the right thing, not the easy thing. Show empathy listening, respecting, and protecting our environment. Are better together collaborating across teams and communities. Are ambitious striving for excellence and continuous improvement. Value diversity and are committed to being the best we can be. Why Join Us? This is your chance to make a tangible difference. You ll join a forward-thinking organisation that values innovation, collaboration, and impact. We offer a supportive environment, hybrid working, car allowance, generous pension contributions, medical cover as well as the opportunity to shape the future of communities. Please note - bpha reserves the right to close this role for applications prior to the advertised end date if a suitable candidate is identified. Early applications are encouraged to avoid disappointment.
Jan 13, 2026
Full time
Regeneration Manager £56,000 (including car allowance) Bedford, Bedfordshire (hybrid) Full time (37 hours per week) Monday Friday, 9am - 5pm Permanent About the Role: Do you want to manage projects that transform communities and leave a lasting legacy? The role will focus on Bedford a town at the heart of the Oxford-Cambridge growth corridor, driving bold regeneration plans and major investments such as East West Rail and the proposed Universal Studios development. We re looking for a passionate and experienced Regeneration Manager to deliver ambitious estate transformation schemes that improve lives, strengthen communities, and create vibrant, sustainable neighbourhoods. Working closely with our residents, you ll collaborate with internal teams, expert consultants, and key partners including Local Authorities and Homes England to shape housing-led regeneration proposals that are viable, community-focused, and strategically aligned. From securing funding to guiding projects through planning and procurement, you ll be at the heart of delivering change that matters. Key Responsibilities Drive bpha s regeneration programme, leading cross-disciplinary teams to deliver outstanding outcomes for customers and stakeholders. Design and implement engagement strategies that empower communities to shape their future. Provide specialist insight on master planning, financial appraisal, and site constraints. Manage consultants, contractors, and developers to ensure timely, high-quality delivery. Present clear, impactful reports and recommendations to residents, stakeholders, senior leadership and the Board. Build strong relationships with residents and stakeholders, ensuring meaningful consultation throughout. Maintain rigorous budgetary control and deliver exceptional value for money. Secure external funding and foster partnerships that unlock opportunities. Monitor compliance, manage risk, and champion continuous improvement. About You: You are experienced in building trusting relationships with residents, ensuring they have a genuine voice and influence in shaping regeneration proposals. You can manage complex, high-profile regeneration projects. You thrive on collaboration and navigate politically sensitive environments with confidence. Essential experience and skills: Proven track record in housing-led regeneration and project management. Expertise in stakeholder engagement and community consultation. Strong commercial awareness and negotiation skills. Knowledge of planning and development processes for multi-phase projects. Degree or professional qualification (RICS, RTPI, RIBA) desirable. Our Values At bpha, we: Take responsibility doing the right thing, not the easy thing. Show empathy listening, respecting, and protecting our environment. Are better together collaborating across teams and communities. Are ambitious striving for excellence and continuous improvement. Value diversity and are committed to being the best we can be. Why Join Us? This is your chance to make a tangible difference. You ll join a forward-thinking organisation that values innovation, collaboration, and impact. We offer a supportive environment, hybrid working, car allowance, generous pension contributions, medical cover as well as the opportunity to shape the future of communities. Please note - bpha reserves the right to close this role for applications prior to the advertised end date if a suitable candidate is identified. Early applications are encouraged to avoid disappointment.
. Location: London, London, United Kingdom Job ID: R Date Posted: 2026-01-09 Company Name: HITACHI RAIL LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: NoA career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Job Description: Job title: HR Advisory Manager Contract Type: Permanent Location: Hybrid, UK wide Salary £60-68,000 DOE Your new role Here at Hitachi Rail we have an opportunity for an HR Advisory Manager to join our in house HR team, managing a team of HR Advisors and providing expert leadership.As HR Advisory Manager, you will be responsible for leading a team of HR Advisors, providing guidance and oversight on complex employee relations matters, while also managing their own portfolio of cases. The post holder will ensure consistent application of HR policies, support line managers in resolving employee issues, and contribute to strategic initiatives that enhance employee engagement and operational effectiveness.Other key responsibilities include, but not limited to: Leadership & Team Management: Allocate caseloads, monitor performance, and ensure continuous professional development within the team and act as a point of escalation for complex or high-risk cases Employee Relations Advisory: Provide expert advice and support to managers on a wide range of employee relations issues including disciplinary, grievance, absence management, performance, and conflict resolution Support investigations and hearings, ensuring procedural fairness and consistency Manage Employment Tribunal claims, working with the Legal team to ensure risks are managed effectively Policy & Compliance: Ensure HR policies and procedures are up-to-date, legally compliant, and aligned with industry best practices Monitor trends in ER cases and provide insights to inform policy development and training needs Stakeholder Engagement: Build strong relationships with operational leaders, trade union representatives, and other stakeholders to promote a collaborative working environment Support change management initiatives, including restructures, TUPE transfers, and workforce planning Work closely with the Industrial Relations (IR) Manager and Centres of Excellence (CoEs), acting as the key liaison between advisory teams and specialist HR functions Performance Management Provide expert guidance on the full performance management lifecycle, including objective setting, probation reviews, informal improvement plans, and formal capability processes Ensure managers are equipped to identify and address performance concerns early, using both supportive and corrective approaches Oversee complex and high-risk performance cases, ensuring fair process, legal compliance, and proportionate action Analyse performance management trends to identify capability gaps and recommend training or interventions Work closely with L&D or Talent teams to align performance management with wider capability frameworks and organisational goals Occupational Health Management Oversee the Occupational Health (OH) provision to ensure it meets business needs and statutory requirements whilst monitoring the effectiveness of OH interventions Act as the primary liaison with the Occupational Health Account Manager to review service performance, case trends, and contract effectiveness Collaborate with Health & Safety, Procurement, and Finance teams to ensure seamless delivery of workplace health services, including health surveillance, fitness-to-work assessments, and wellbeing initiatives Reporting & Analytics: Maintain accurate records of ER cases and produce regular reports for senior management Use data to identify trends, risks, and opportunities for improvement Continuous Improvement: Drive initiatives to improve employee engagement, reduce ER case volumes, and enhance manager capability About you Key Skills & Experience Strong leadership and team management skills, with experience developing HR professionals In-depth knowledge of UK employment law and HR policies, particularly in unionised and industrial environments Proven ability to manage complex employee relations cases with professionalism and discretion Excellent communication, negotiation, and conflict resolution skills Ability to build effective relationships with stakeholders at all levels, including trade unions and operational leaders Strong analytical skills with the ability to interpret data and identify trends Experience in managing change processes such as restructures, TUPE, and organisational development Proficient in HR systems and case management tools Significant experience in employee relations within a manufacturing, engineering, or industrial settingQualifications CIPD Level 5 or above (or equivalent HR qualification) Degree in Human Resources, Employment Law, or related field (preferred) Evidence of continuous professional development in employee relations or employment law What we offer We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to: Competitive salary Annual Performance bonus paid on discretionary basis. 25 days holiday Pension scheme with contributions up to 9% Private medical insurance Personal Accident insurance Group Income protection Group Life Insurance Employee Assistance ProgrammeWe also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
Jan 11, 2026
Full time
. Location: London, London, United Kingdom Job ID: R Date Posted: 2026-01-09 Company Name: HITACHI RAIL LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: NoA career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in. Job Description: Job title: HR Advisory Manager Contract Type: Permanent Location: Hybrid, UK wide Salary £60-68,000 DOE Your new role Here at Hitachi Rail we have an opportunity for an HR Advisory Manager to join our in house HR team, managing a team of HR Advisors and providing expert leadership.As HR Advisory Manager, you will be responsible for leading a team of HR Advisors, providing guidance and oversight on complex employee relations matters, while also managing their own portfolio of cases. The post holder will ensure consistent application of HR policies, support line managers in resolving employee issues, and contribute to strategic initiatives that enhance employee engagement and operational effectiveness.Other key responsibilities include, but not limited to: Leadership & Team Management: Allocate caseloads, monitor performance, and ensure continuous professional development within the team and act as a point of escalation for complex or high-risk cases Employee Relations Advisory: Provide expert advice and support to managers on a wide range of employee relations issues including disciplinary, grievance, absence management, performance, and conflict resolution Support investigations and hearings, ensuring procedural fairness and consistency Manage Employment Tribunal claims, working with the Legal team to ensure risks are managed effectively Policy & Compliance: Ensure HR policies and procedures are up-to-date, legally compliant, and aligned with industry best practices Monitor trends in ER cases and provide insights to inform policy development and training needs Stakeholder Engagement: Build strong relationships with operational leaders, trade union representatives, and other stakeholders to promote a collaborative working environment Support change management initiatives, including restructures, TUPE transfers, and workforce planning Work closely with the Industrial Relations (IR) Manager and Centres of Excellence (CoEs), acting as the key liaison between advisory teams and specialist HR functions Performance Management Provide expert guidance on the full performance management lifecycle, including objective setting, probation reviews, informal improvement plans, and formal capability processes Ensure managers are equipped to identify and address performance concerns early, using both supportive and corrective approaches Oversee complex and high-risk performance cases, ensuring fair process, legal compliance, and proportionate action Analyse performance management trends to identify capability gaps and recommend training or interventions Work closely with L&D or Talent teams to align performance management with wider capability frameworks and organisational goals Occupational Health Management Oversee the Occupational Health (OH) provision to ensure it meets business needs and statutory requirements whilst monitoring the effectiveness of OH interventions Act as the primary liaison with the Occupational Health Account Manager to review service performance, case trends, and contract effectiveness Collaborate with Health & Safety, Procurement, and Finance teams to ensure seamless delivery of workplace health services, including health surveillance, fitness-to-work assessments, and wellbeing initiatives Reporting & Analytics: Maintain accurate records of ER cases and produce regular reports for senior management Use data to identify trends, risks, and opportunities for improvement Continuous Improvement: Drive initiatives to improve employee engagement, reduce ER case volumes, and enhance manager capability About you Key Skills & Experience Strong leadership and team management skills, with experience developing HR professionals In-depth knowledge of UK employment law and HR policies, particularly in unionised and industrial environments Proven ability to manage complex employee relations cases with professionalism and discretion Excellent communication, negotiation, and conflict resolution skills Ability to build effective relationships with stakeholders at all levels, including trade unions and operational leaders Strong analytical skills with the ability to interpret data and identify trends Experience in managing change processes such as restructures, TUPE, and organisational development Proficient in HR systems and case management tools Significant experience in employee relations within a manufacturing, engineering, or industrial settingQualifications CIPD Level 5 or above (or equivalent HR qualification) Degree in Human Resources, Employment Law, or related field (preferred) Evidence of continuous professional development in employee relations or employment law What we offer We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to: Competitive salary Annual Performance bonus paid on discretionary basis. 25 days holiday Pension scheme with contributions up to 9% Private medical insurance Personal Accident insurance Group Income protection Group Life Insurance Employee Assistance ProgrammeWe also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
TRT Development Phase Programme Manager Employment Terms Role Title: Development Phase Programme Manager Hosting Organisation: Thames Rivers Trust (TRT) Responsible to: TRT Chief Executive Officer Responsible for: Oversight of programme development, partner coordination, timeline management, and funding bid preparation FTE: 1.0 Contract Type: Fixed term (12 months) Start Date: February - March 2026 (subject to The National Lottery Heritage Fund Permission to Start) Salary Range: £40,000 - £45,000, depending on experience Location: Home-based with regular travel to London and Thames Basin partner locations Hours of Work: 37.5 hours per week, with occasional evening or weekend commitments Annual Leave: 25 days per year plus public holidays Probation Period: 3 months, during which annual leave is by agreement only Pension: TRT operates a contributory pension scheme; details available on request Hosting Organisation Overview Thames Rivers Trust (TRT) is a catchment-based environmental charity focused on enhancing river health and resilience throughout the Thames Basin. As a convening organisation, TRT collaborates with local delivery partners, statutory agencies, and funders to implement nature-based solutions, support environmental data infrastructure, and improve community access to blue spaces. TRT also coordinates the Thames Catchment Community Eels Project (TCCEP), building on a tradition of multi-partner catchment initiatives to achieve significant environmental and social benefits. The Thames Catchment Community Eels Project (TCCEP) is a £3 million flagship programme delivered by Thames Rivers Trust in partnership with seven NGOs and catchment groups. The Development Phase, supported by The National Lottery Heritage Fund, runs from January 2026 to April 2027 and lays the groundwork for a three-year Delivery Phase () across six sub-catchments. This builds on the successful Phase 1 pilot funded through The Green Recovery Challenge Fund (). More info: Project Overview Project Title: Thames Catchment Community Eels Project (TCCEP) Funded By: The National Lottery Heritage Fund (Development Phase) Development Phase Duration: 1 Year Coordinating Organisation: Thames Rivers Trust (TRT) Project Summary: The Thames Catchment Community Eels Project (TCCEP) is a collaborative, catchment-scale initiative that supports the recovery of the critically endangered European eel by removing migration barriers, restoring river habitats, and reconnecting communities with their local water environments. The project builds on the success of a pilot phase funded through the Green Recovery Challenge Fund (), which trained over 200 volunteers, surveyed more than 450 barriers, and helped catalyse collaborative action across the Thames Basin. During this Development Phase (2026), partners will work together to finalise the programme design for a three-year Delivery Phase (). This includes site-level feasibility studies, co-designed community engagement, capital project planning, evaluation framework development, and a final funding application for the Delivery Phase. Alongside habitat restoration, the programme also emphasises education, equity, climate resilience, and long-term legacy, using the iconic eel as a flagship species to inspire action and foster connection. Job Summary This essential role will oversee the coordination, governance, and planning of the TCCEP Development Phase. The Programme Manager will supervise the programme's daily operations, manage partner input into key workstreams (capital design, education, citizen science, inclusion), and ensure that timelines, budgets, and deliverables meet The Heritage Fund expectations. The role involves direct responsibility for preparing the Delivery Phase funding application and ensuring that the Development Phase creates a strong legacy platform for long-term impact. This includes coordinating evaluation planning, risk registers, governance frameworks, and a sustainable funding strategy. The role requires strong leadership, strategic thinking, and the ability to facilitate collaboration among multiple partners across diverse catchments and disciplines. Key Responsibilities Programme Management and Delivery: Lead day-to-day coordination of all Development Phase activities across partner organisations. You will be supported by a team including a Learning & Engagement Officer, Finance & Admin Officer and four external consultants (activity, conservation, interpretation, evaluation), alongside the TRT CEO and key staff from the delivery partners Manage and update the programme timeline, risk register, and delivery plan Oversee preparation and submission of the Delivery Phase application to The National Lottery Heritage Fund Track milestones and ensure high-quality deliverables across capital planning, education, evaluation, and engagement workstreams Stakeholder Engagement and Coordination: Convene and chair monthly partner meetings and quarterly Programme Board meetings Act as the central contact for The Heritage Fund, Environment Agency, and strategic stakeholders Facilitate input from delivery partners, ensuring alignment with shared priorities and timelines Communications and Reporting: Support production of communication materials including briefings, reports, and evaluation summaries Collate and submit regular updates to The Heritage Fund Ensure clear and effective internal communications among partners Legacy and Strategy: Lead development of the project legacy strategy and post-2030 sustainability plans Coordinate funding strategy work with TRT's Fundraising Officer Embed climate resilience, equity, and inclusion principles across project planning Person Specification Essential: Proven track record of managing complex, multi-partner programmes Strong organisational, planning, and project management skills Excellent written and verbal communication skills Experience with funder reporting and application development (preferably The Heritage Fund or equivalent) Ability to manage timelines, budgets, and risk registers with minimal supervision Strategic thinker with a collaborative working style Desirable: Knowledge of river restoration, catchment management, or eel ecology Experience with The National Lottery Heritage Fund or similar funders is desirable Familiarity with Thames catchment geography and delivery networks Experience using collaborative tools and evaluation frameworks in multi-stakeholder programmes Understanding of equity and inclusion in environmental programme design Additional Requirements: Full UK driving licence and access to a vehicle for site visits and meetings Ability to work occasional evenings or weekends Willingness to travel throughout the Thames Basin and London region Conditions of Service: Fixed term for one year, though we would look to extend the role, subject to alternative funding being available to cover the period between the end of the Development Phase and commencement of the Delivery Phase (3-5 months) Standard working week is 37.5 hours, with flexible working arrangements considered The role may involve fieldwork, travel to meetings across the Thames Basin, and working outdoors in varying conditions No overtime will be paid; time off in lieu may be taken with prior agreement Application Process To apply, please send: A CV (no more than 2 pages). A one-page covering letter detailing your interest and suitability for the role. Send applications by an email via the button below. Deadline: 11.59pm Friday 16th January 2026. Interviews: 27th - 30th January 2026. If you would like to discuss the role, please contact by an email.
Jan 10, 2026
Full time
TRT Development Phase Programme Manager Employment Terms Role Title: Development Phase Programme Manager Hosting Organisation: Thames Rivers Trust (TRT) Responsible to: TRT Chief Executive Officer Responsible for: Oversight of programme development, partner coordination, timeline management, and funding bid preparation FTE: 1.0 Contract Type: Fixed term (12 months) Start Date: February - March 2026 (subject to The National Lottery Heritage Fund Permission to Start) Salary Range: £40,000 - £45,000, depending on experience Location: Home-based with regular travel to London and Thames Basin partner locations Hours of Work: 37.5 hours per week, with occasional evening or weekend commitments Annual Leave: 25 days per year plus public holidays Probation Period: 3 months, during which annual leave is by agreement only Pension: TRT operates a contributory pension scheme; details available on request Hosting Organisation Overview Thames Rivers Trust (TRT) is a catchment-based environmental charity focused on enhancing river health and resilience throughout the Thames Basin. As a convening organisation, TRT collaborates with local delivery partners, statutory agencies, and funders to implement nature-based solutions, support environmental data infrastructure, and improve community access to blue spaces. TRT also coordinates the Thames Catchment Community Eels Project (TCCEP), building on a tradition of multi-partner catchment initiatives to achieve significant environmental and social benefits. The Thames Catchment Community Eels Project (TCCEP) is a £3 million flagship programme delivered by Thames Rivers Trust in partnership with seven NGOs and catchment groups. The Development Phase, supported by The National Lottery Heritage Fund, runs from January 2026 to April 2027 and lays the groundwork for a three-year Delivery Phase () across six sub-catchments. This builds on the successful Phase 1 pilot funded through The Green Recovery Challenge Fund (). More info: Project Overview Project Title: Thames Catchment Community Eels Project (TCCEP) Funded By: The National Lottery Heritage Fund (Development Phase) Development Phase Duration: 1 Year Coordinating Organisation: Thames Rivers Trust (TRT) Project Summary: The Thames Catchment Community Eels Project (TCCEP) is a collaborative, catchment-scale initiative that supports the recovery of the critically endangered European eel by removing migration barriers, restoring river habitats, and reconnecting communities with their local water environments. The project builds on the success of a pilot phase funded through the Green Recovery Challenge Fund (), which trained over 200 volunteers, surveyed more than 450 barriers, and helped catalyse collaborative action across the Thames Basin. During this Development Phase (2026), partners will work together to finalise the programme design for a three-year Delivery Phase (). This includes site-level feasibility studies, co-designed community engagement, capital project planning, evaluation framework development, and a final funding application for the Delivery Phase. Alongside habitat restoration, the programme also emphasises education, equity, climate resilience, and long-term legacy, using the iconic eel as a flagship species to inspire action and foster connection. Job Summary This essential role will oversee the coordination, governance, and planning of the TCCEP Development Phase. The Programme Manager will supervise the programme's daily operations, manage partner input into key workstreams (capital design, education, citizen science, inclusion), and ensure that timelines, budgets, and deliverables meet The Heritage Fund expectations. The role involves direct responsibility for preparing the Delivery Phase funding application and ensuring that the Development Phase creates a strong legacy platform for long-term impact. This includes coordinating evaluation planning, risk registers, governance frameworks, and a sustainable funding strategy. The role requires strong leadership, strategic thinking, and the ability to facilitate collaboration among multiple partners across diverse catchments and disciplines. Key Responsibilities Programme Management and Delivery: Lead day-to-day coordination of all Development Phase activities across partner organisations. You will be supported by a team including a Learning & Engagement Officer, Finance & Admin Officer and four external consultants (activity, conservation, interpretation, evaluation), alongside the TRT CEO and key staff from the delivery partners Manage and update the programme timeline, risk register, and delivery plan Oversee preparation and submission of the Delivery Phase application to The National Lottery Heritage Fund Track milestones and ensure high-quality deliverables across capital planning, education, evaluation, and engagement workstreams Stakeholder Engagement and Coordination: Convene and chair monthly partner meetings and quarterly Programme Board meetings Act as the central contact for The Heritage Fund, Environment Agency, and strategic stakeholders Facilitate input from delivery partners, ensuring alignment with shared priorities and timelines Communications and Reporting: Support production of communication materials including briefings, reports, and evaluation summaries Collate and submit regular updates to The Heritage Fund Ensure clear and effective internal communications among partners Legacy and Strategy: Lead development of the project legacy strategy and post-2030 sustainability plans Coordinate funding strategy work with TRT's Fundraising Officer Embed climate resilience, equity, and inclusion principles across project planning Person Specification Essential: Proven track record of managing complex, multi-partner programmes Strong organisational, planning, and project management skills Excellent written and verbal communication skills Experience with funder reporting and application development (preferably The Heritage Fund or equivalent) Ability to manage timelines, budgets, and risk registers with minimal supervision Strategic thinker with a collaborative working style Desirable: Knowledge of river restoration, catchment management, or eel ecology Experience with The National Lottery Heritage Fund or similar funders is desirable Familiarity with Thames catchment geography and delivery networks Experience using collaborative tools and evaluation frameworks in multi-stakeholder programmes Understanding of equity and inclusion in environmental programme design Additional Requirements: Full UK driving licence and access to a vehicle for site visits and meetings Ability to work occasional evenings or weekends Willingness to travel throughout the Thames Basin and London region Conditions of Service: Fixed term for one year, though we would look to extend the role, subject to alternative funding being available to cover the period between the end of the Development Phase and commencement of the Delivery Phase (3-5 months) Standard working week is 37.5 hours, with flexible working arrangements considered The role may involve fieldwork, travel to meetings across the Thames Basin, and working outdoors in varying conditions No overtime will be paid; time off in lieu may be taken with prior agreement Application Process To apply, please send: A CV (no more than 2 pages). A one-page covering letter detailing your interest and suitability for the role. Send applications by an email via the button below. Deadline: 11.59pm Friday 16th January 2026. Interviews: 27th - 30th January 2026. If you would like to discuss the role, please contact by an email.
We re excited to be launching a brand-new partnership between Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire and Age UK Northamptonshire, working together to take our legacy programme to the next level. We are growing our legacy income to secure the future of our vital services, ensuring more older people can benefit from the support they need and deserve. All partners stand alongside older people in their communities, ensuring they have the support, respect, and opportunities to live fulfilling lives. Each year, thousands turn to us for practical help, guidance, companionship, and care. Across our three partner organisations, we are passionate about ensuring no one feels alone as they age. From advice and day centres to community support and charity shops, our services are made possible by the dedication of our staff, volunteers, and supporters. That s where you come in. About the role We re looking for a passionate and motivated Legacy Partnership Manager to lead the development and delivery of our legacy marketing and engagement programme. You ll work closely with colleagues across the three partner charities to grow awareness and understanding of legacy giving, build meaningful relationships with supporters, and help ensure a sustainable future for our services. This is a fantastic opportunity to shape a new, collaborative legacy initiative that can make a real and lasting difference in the lives of older people across the region. About you You ll be an excellent communicator and relationship builder, confident in engaging with a wide range of people, from long-term supporters and volunteers to legal professionals and community partners. You ll bring a proactive, strategic approach to your work, with the ability to manage multiple priorities and see projects through from concept to completion. We re looking for someone who can combine empathy and sensitivity with creativity and ambition. Qualifications & Knowledge Understanding of legacy fundraising and individual giving principles Knowledge of fundraising regulations and GDPR compliance in relation to donor communications Understanding of marketing, fundraising, or a related field Knowledge of the charity and voluntary sector Experience Proven track record of delivering successful projects or campaigns Experience in donor stewardship and supporter engagement Experience developing and delivering multi-channel campaigns. You will need to be confident and highly experienced using social media and digital platforms to connect with audiences, tell powerful stories, and grow awareness of legacy giving in creative and authentic ways. Experience working with external partners, agencies, or suppliers Experience within a charity environment is preferred but not essential Experience in developing annual plans or strategies to grow income Experience within a legal setting is desired but not essential Skills & Abilities Excellent written and verbal communication skills with the ability to convey messages with sensitivity and clarity Strong project management and organisational skills, with the ability to manage multiple priorities Analytical mindset with the ability to evaluate campaign performance and adapt tactics Confident using CRM systems, marketing platforms, and Microsoft Office Ability to work both independently and collaboratively as part of a team Strong interpersonal skills to build positive relationships with supporters, colleagues, and external partners Sound copywriting and proofreading skills Other Travel to all three areas/locations, having your own vehicle with a full clean driving licence, along with the ability to gain business insurance, is essential Flexible approach to meet the needs of the project You will report on an operational day-to-day basis to the Corporate Partnership Manager You will also maintain a reporting line to the Chief Operating Officers, within Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire & Age UK Northamptonshire. Why join us? Be part of a trusted, local charity network making a real difference every day Play a key role in shaping the future of legacy fundraising across three Age UK partners 25 days of annual leave plus bank holidays Competitive salary Cash health care plan Company pension scheme Charity discounts Free onsite parking Employee assistance program How to apply Please send your CV and a cover letter outlining your experience and why you would be a great fit for this role. Hours : 37 hours Monday Friday 8.30am 4.30pm with a 30 minute unpaid break Salary : £33,000 per annum Contract: Fixed term for 24 months Closing Date: 30 January 2026 Interview Date: TBC Location: You will be required to cover Leicester & Leicestershire, Coventry & Warwickshire & Northamptonshire. Being a resident within these regions is highly preferred to enable easy travel, build strong local relationships, and fully engage with the communities we support. All three partner organisations, Age UK Leicestershire & Rutland, Age UK Coventry & Warwickshire, and Age UK Northamptonshire, are equal opportunity employers. We celebrate diversity and are dedicated to fostering an inclusive and welcoming environment for everyone.
Jan 08, 2026
Full time
We re excited to be launching a brand-new partnership between Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire and Age UK Northamptonshire, working together to take our legacy programme to the next level. We are growing our legacy income to secure the future of our vital services, ensuring more older people can benefit from the support they need and deserve. All partners stand alongside older people in their communities, ensuring they have the support, respect, and opportunities to live fulfilling lives. Each year, thousands turn to us for practical help, guidance, companionship, and care. Across our three partner organisations, we are passionate about ensuring no one feels alone as they age. From advice and day centres to community support and charity shops, our services are made possible by the dedication of our staff, volunteers, and supporters. That s where you come in. About the role We re looking for a passionate and motivated Legacy Partnership Manager to lead the development and delivery of our legacy marketing and engagement programme. You ll work closely with colleagues across the three partner charities to grow awareness and understanding of legacy giving, build meaningful relationships with supporters, and help ensure a sustainable future for our services. This is a fantastic opportunity to shape a new, collaborative legacy initiative that can make a real and lasting difference in the lives of older people across the region. About you You ll be an excellent communicator and relationship builder, confident in engaging with a wide range of people, from long-term supporters and volunteers to legal professionals and community partners. You ll bring a proactive, strategic approach to your work, with the ability to manage multiple priorities and see projects through from concept to completion. We re looking for someone who can combine empathy and sensitivity with creativity and ambition. Qualifications & Knowledge Understanding of legacy fundraising and individual giving principles Knowledge of fundraising regulations and GDPR compliance in relation to donor communications Understanding of marketing, fundraising, or a related field Knowledge of the charity and voluntary sector Experience Proven track record of delivering successful projects or campaigns Experience in donor stewardship and supporter engagement Experience developing and delivering multi-channel campaigns. You will need to be confident and highly experienced using social media and digital platforms to connect with audiences, tell powerful stories, and grow awareness of legacy giving in creative and authentic ways. Experience working with external partners, agencies, or suppliers Experience within a charity environment is preferred but not essential Experience in developing annual plans or strategies to grow income Experience within a legal setting is desired but not essential Skills & Abilities Excellent written and verbal communication skills with the ability to convey messages with sensitivity and clarity Strong project management and organisational skills, with the ability to manage multiple priorities Analytical mindset with the ability to evaluate campaign performance and adapt tactics Confident using CRM systems, marketing platforms, and Microsoft Office Ability to work both independently and collaboratively as part of a team Strong interpersonal skills to build positive relationships with supporters, colleagues, and external partners Sound copywriting and proofreading skills Other Travel to all three areas/locations, having your own vehicle with a full clean driving licence, along with the ability to gain business insurance, is essential Flexible approach to meet the needs of the project You will report on an operational day-to-day basis to the Corporate Partnership Manager You will also maintain a reporting line to the Chief Operating Officers, within Age UK Leicester Shire & Rutland, Age UK Coventry & Warwickshire & Age UK Northamptonshire. Why join us? Be part of a trusted, local charity network making a real difference every day Play a key role in shaping the future of legacy fundraising across three Age UK partners 25 days of annual leave plus bank holidays Competitive salary Cash health care plan Company pension scheme Charity discounts Free onsite parking Employee assistance program How to apply Please send your CV and a cover letter outlining your experience and why you would be a great fit for this role. Hours : 37 hours Monday Friday 8.30am 4.30pm with a 30 minute unpaid break Salary : £33,000 per annum Contract: Fixed term for 24 months Closing Date: 30 January 2026 Interview Date: TBC Location: You will be required to cover Leicester & Leicestershire, Coventry & Warwickshire & Northamptonshire. Being a resident within these regions is highly preferred to enable easy travel, build strong local relationships, and fully engage with the communities we support. All three partner organisations, Age UK Leicestershire & Rutland, Age UK Coventry & Warwickshire, and Age UK Northamptonshire, are equal opportunity employers. We celebrate diversity and are dedicated to fostering an inclusive and welcoming environment for everyone.
Job Title: QHSE Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE Manager to join the team. The successful candidate will support the development and ensure the delivery of the Company Quality, Health, Safety and Environmental strategy, policy and processes, supporting the Divisional QHSE Director. Role Summary Ensure that all operational contracts remain delivering continuous and effective control through onsite engagement and through their Skills, Knowledge, Attitude, Training and Experience (SKATE). Ensure the timely and complete reporting of all accidents, incidents, near misses and corrective actions in line with CBRE processes and analyse trends in Observation reporting via the Harbour system. Act as the focal point for specialist QHSE expertise and to understand corporate and legislative requirements and advise contract leads on these. Implement, manage and review the Strategic QHSE Plan in line with the QHSE Directors Divisional 3 Year Strategy. Lead and support initiatives and best practice activities in all areas of QHSE Management. Provide guidance and practical expertise on all matters related to Quality, Health, Safety and Environment, ensuring there is appropriate day-to-day support and guidance to both internal and external stakeholders in the delivery of the CBRE safety management system. Deliver the highest standards of QHSE support and guidance to all contracts through continual site attendance and staff engagement across all the portfolio. Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE Management System Audits, Site Safety Tours and continual site engagement with staff and client QHSE representatives. Ensure the development and maintenance of the training strategy including project delivery and implement the project playbook as well as the QHSE Strategy. Promote the contract-based Safety Champions scheme and work to develop and coordinate a Safety Forum of volunteers to support the division drive for improvements within safety and liaise with externally sourced QHSE resources as required. Ensure the achievement of agreed functional standards and service level agreement by continuous and effective control and build effective and lasting relationships with the client QHSE representatives. Compile and maintain reporting and performance monitoring, analysis, and review against established metrics to coach and educate account-based staff and pass on any updates via the divisional Sharepoint system. Support effective business communication through advice, review, leadership and direct contribution to management and the implementation of SKATE at all levels. Support the Quality, Health, Safety and Environmental aspects of new business and ensure that they are monitored and supported throughout Mobilisation, life span and demobilising to mitigate unforeseen legacy risk. Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work. Bring to the attention of the Divisional QHSE Director any hazards or risks not addressed in the Company Safety Policy and ensure that these are shared across the division to ensure all risk is eliminated or mitigated at source. To be able to quantify and appraise compliance against legal and corporate standards in the division. Compile reports on request of the QHSE Director and support the BULs in compiling theirs if required. Experience Required: Essential High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing and with the ability to always discuss sensitive issues competently and confidently with the best interest of the business in mind. The ability to think beyond the physical of QHSE. Formal management qualification in Health and Safety management and Environmental management. Practical application of auditing with a focus of targeted results and SMART outcomes from those audits. Membership of IOSH at a minimum of graduate level (GradIOSH) or be working towards it. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Practical experience in Risk Management, Best Value analysis of QHSE resource support provision and Development / implementation of policy and process, Event investigation & analysis, Development and delivery of QHSE training in line with the current business advice. Desirable Specialist and strategic higher managerial experience in Health, Safety, Quality, and Environmental Management is desirable. Formal management qualifications in environmental or Safety management system auditing. Formal qualifications in areas of engineering, including electrical or FM. Chartered member of IOSH. ILM5
Jan 08, 2026
Full time
Job Title: QHSE Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE Manager to join the team. The successful candidate will support the development and ensure the delivery of the Company Quality, Health, Safety and Environmental strategy, policy and processes, supporting the Divisional QHSE Director. Role Summary Ensure that all operational contracts remain delivering continuous and effective control through onsite engagement and through their Skills, Knowledge, Attitude, Training and Experience (SKATE). Ensure the timely and complete reporting of all accidents, incidents, near misses and corrective actions in line with CBRE processes and analyse trends in Observation reporting via the Harbour system. Act as the focal point for specialist QHSE expertise and to understand corporate and legislative requirements and advise contract leads on these. Implement, manage and review the Strategic QHSE Plan in line with the QHSE Directors Divisional 3 Year Strategy. Lead and support initiatives and best practice activities in all areas of QHSE Management. Provide guidance and practical expertise on all matters related to Quality, Health, Safety and Environment, ensuring there is appropriate day-to-day support and guidance to both internal and external stakeholders in the delivery of the CBRE safety management system. Deliver the highest standards of QHSE support and guidance to all contracts through continual site attendance and staff engagement across all the portfolio. Demonstrate integrity and ensure compliance with all business wide policy and strategy through QHSE Management System Audits, Site Safety Tours and continual site engagement with staff and client QHSE representatives. Ensure the development and maintenance of the training strategy including project delivery and implement the project playbook as well as the QHSE Strategy. Promote the contract-based Safety Champions scheme and work to develop and coordinate a Safety Forum of volunteers to support the division drive for improvements within safety and liaise with externally sourced QHSE resources as required. Ensure the achievement of agreed functional standards and service level agreement by continuous and effective control and build effective and lasting relationships with the client QHSE representatives. Compile and maintain reporting and performance monitoring, analysis, and review against established metrics to coach and educate account-based staff and pass on any updates via the divisional Sharepoint system. Support effective business communication through advice, review, leadership and direct contribution to management and the implementation of SKATE at all levels. Support the Quality, Health, Safety and Environmental aspects of new business and ensure that they are monitored and supported throughout Mobilisation, life span and demobilising to mitigate unforeseen legacy risk. Assist as necessary with reviews of existing Policies, Procedures, Risk Assessments and Safe Systems of Work. Bring to the attention of the Divisional QHSE Director any hazards or risks not addressed in the Company Safety Policy and ensure that these are shared across the division to ensure all risk is eliminated or mitigated at source. To be able to quantify and appraise compliance against legal and corporate standards in the division. Compile reports on request of the QHSE Director and support the BULs in compiling theirs if required. Experience Required: Essential High levels of interpersonal skills and the confidence to deliver information in an interesting and engaging manner. Client facing and with the ability to always discuss sensitive issues competently and confidently with the best interest of the business in mind. The ability to think beyond the physical of QHSE. Formal management qualification in Health and Safety management and Environmental management. Practical application of auditing with a focus of targeted results and SMART outcomes from those audits. Membership of IOSH at a minimum of graduate level (GradIOSH) or be working towards it. Practical and demonstrable knowledge liaising with enforcement agency / insurers and clients. Practical experience in Risk Management, Best Value analysis of QHSE resource support provision and Development / implementation of policy and process, Event investigation & analysis, Development and delivery of QHSE training in line with the current business advice. Desirable Specialist and strategic higher managerial experience in Health, Safety, Quality, and Environmental Management is desirable. Formal management qualifications in environmental or Safety management system auditing. Formal qualifications in areas of engineering, including electrical or FM. Chartered member of IOSH. ILM5
London, United Kingdom Fundraising Hybrid 61.323,00 GBP per year Company Description ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people.We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle climate crisis, protect nature, improve workers' rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society's best interests at its core. Position The Head of Fundraising is responsible for leading our fundraising strategy and delivery. This role is key to securing resources that enable us to drive system change in the financial sector. A typical week will see you: Leading fundraising across ShareAction, ensuring conversations are being had by the right colleagues, with the right funders, at the right times. Guiding prospecting and leading the creation of compelling funding bids for multi-year, high value projects. Delivering exceptional donor relationship management, including timely reports and strategic engagement. Overseeing the growth of or major donors programme, building a committed donor base of Ultra High and High Net Worth individuals. Supporting and developing a high-performing fundraising team. You'll regularly engage with senior leaders, trustees and external stakeholders, forming strong relationships and using your expertise to secure funding that drives impact across our campaigns and projects. If this role sounds like something that would build on your current skill set and engage you, we'd love to hear from you! Requirements What you'll bring to the team We want to hear from you if you: Have experience devising and delivering fundraising strategies across multiple geographies (UK, EU, US) from trusts and foundations. Can develop powerful cases for support and significant bid/application writing experience for multi-year, six and seven figure projects and programmes. Are skilled at managing donor relationships and supporting a high-performing fundraising team. Possess strong communication skills and thrive under pressure. Understand charity law and best practice in fundraising. Knowledge of statutory fundraising in the UK/EU and US philanthropy. Experience fundraising for systems-change charities. Familiarity with capital markets or legacy fundraising. We have a formal hybrid working policy in place. As this role involves meetings with London-based stakeholders, you'll need to attend the office or meetings on average six times a month or more. What we will do for you We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive and we are committed to improving our employee offer where possible. Currently we are pleased to offer: Commitment to flexible working; over 60% of our employees have some sort of flexible working arrangement in place Hybrid working; we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role Internal promotion and development opportunities; we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression. Opportunity to help make a difference; we tackle some of the world's biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment. Unionised work environment; our staff have the opportunity to join the union, and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay. Regular in-person meetings; including all-staff away days, retreats and directorate strategy days to create connected teams. 8% non-contributory pension; invested with NEST and their green funds. Healthcare plan; with Bupa Employee assistance programme; advice and support, lifestyle discounts and short-term counselling Death in Service cover of 3x salary 25 days' annual leave (increasing with length of service) plus office closure at the end of the year; ensuring everyone gets time to switch off together. Enhanced family leave pay; up to 18 weeks' paid at 90% for either parent. Enhanced sick pay; starting at 5 weeks' full pay from day 1. Season ticket loan and cycle to work scheme. Additional compensation Other information Contract type: Permanent Who it reports to: Chief Operating Officer Deadline for applications: Monday 19th January at 9:00 a.m. Interview dates: 1st interviews online on the mornings of Wednesday 28th and Thursday 29th January; 2nd interviews in person at our London office on the morning of Wednesday 4th February ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won't apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you! Our hiring process is anonymised, we won't ask for a cover letter and we don't look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision making and so we prioritise skills and expertise over how well you can write a CV. We also actively encourage incoming staff to consider flexible working arrangements; recognising that a better work-life balance can improve employee motivation, performance and reduce stress. Please talk to us at the interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. While we embrace hybrid working at ShareAction, we also think there is a lot of value in spending time together in person. We run all-staff away days, a yearly retreat and more regular team and directorate meet-ups so that we can develop our ideas and plans together. As part of the induction process, we'll invite you to our office in Aldgate so you can meet and get to know your line manager, team and others from across the organisation. To be considered for this post you must be legally eligible to work in the UK, unfortunately we are unable to provide visa sponsorship. Please note that using Artificial Intelligence to answer the application questions is not recommended, and it could negatively impact your chances of success in the application process. While AI can help streamline the writing process, these tools will not accurately reflect your skills, knowledge or experience. It is crucial that you personalise your application by articulating these in your unique voice. If you choose to use AI or other tools to assist in writing your application, we ask you to declare this clearly in your submission.
Jan 05, 2026
Full time
London, United Kingdom Fundraising Hybrid 61.323,00 GBP per year Company Description ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people.We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle climate crisis, protect nature, improve workers' rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society's best interests at its core. Position The Head of Fundraising is responsible for leading our fundraising strategy and delivery. This role is key to securing resources that enable us to drive system change in the financial sector. A typical week will see you: Leading fundraising across ShareAction, ensuring conversations are being had by the right colleagues, with the right funders, at the right times. Guiding prospecting and leading the creation of compelling funding bids for multi-year, high value projects. Delivering exceptional donor relationship management, including timely reports and strategic engagement. Overseeing the growth of or major donors programme, building a committed donor base of Ultra High and High Net Worth individuals. Supporting and developing a high-performing fundraising team. You'll regularly engage with senior leaders, trustees and external stakeholders, forming strong relationships and using your expertise to secure funding that drives impact across our campaigns and projects. If this role sounds like something that would build on your current skill set and engage you, we'd love to hear from you! Requirements What you'll bring to the team We want to hear from you if you: Have experience devising and delivering fundraising strategies across multiple geographies (UK, EU, US) from trusts and foundations. Can develop powerful cases for support and significant bid/application writing experience for multi-year, six and seven figure projects and programmes. Are skilled at managing donor relationships and supporting a high-performing fundraising team. Possess strong communication skills and thrive under pressure. Understand charity law and best practice in fundraising. Knowledge of statutory fundraising in the UK/EU and US philanthropy. Experience fundraising for systems-change charities. Familiarity with capital markets or legacy fundraising. We have a formal hybrid working policy in place. As this role involves meetings with London-based stakeholders, you'll need to attend the office or meetings on average six times a month or more. What we will do for you We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive and we are committed to improving our employee offer where possible. Currently we are pleased to offer: Commitment to flexible working; over 60% of our employees have some sort of flexible working arrangement in place Hybrid working; we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role Internal promotion and development opportunities; we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression. Opportunity to help make a difference; we tackle some of the world's biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment. Unionised work environment; our staff have the opportunity to join the union, and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay. Regular in-person meetings; including all-staff away days, retreats and directorate strategy days to create connected teams. 8% non-contributory pension; invested with NEST and their green funds. Healthcare plan; with Bupa Employee assistance programme; advice and support, lifestyle discounts and short-term counselling Death in Service cover of 3x salary 25 days' annual leave (increasing with length of service) plus office closure at the end of the year; ensuring everyone gets time to switch off together. Enhanced family leave pay; up to 18 weeks' paid at 90% for either parent. Enhanced sick pay; starting at 5 weeks' full pay from day 1. Season ticket loan and cycle to work scheme. Additional compensation Other information Contract type: Permanent Who it reports to: Chief Operating Officer Deadline for applications: Monday 19th January at 9:00 a.m. Interview dates: 1st interviews online on the mornings of Wednesday 28th and Thursday 29th January; 2nd interviews in person at our London office on the morning of Wednesday 4th February ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won't apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you! Our hiring process is anonymised, we won't ask for a cover letter and we don't look at CVs until the interview stage. We do this so that we reduce the opportunity for unconscious biases to affect our decision making and so we prioritise skills and expertise over how well you can write a CV. We also actively encourage incoming staff to consider flexible working arrangements; recognising that a better work-life balance can improve employee motivation, performance and reduce stress. Please talk to us at the interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. While we embrace hybrid working at ShareAction, we also think there is a lot of value in spending time together in person. We run all-staff away days, a yearly retreat and more regular team and directorate meet-ups so that we can develop our ideas and plans together. As part of the induction process, we'll invite you to our office in Aldgate so you can meet and get to know your line manager, team and others from across the organisation. To be considered for this post you must be legally eligible to work in the UK, unfortunately we are unable to provide visa sponsorship. Please note that using Artificial Intelligence to answer the application questions is not recommended, and it could negatively impact your chances of success in the application process. While AI can help streamline the writing process, these tools will not accurately reflect your skills, knowledge or experience. It is crucial that you personalise your application by articulating these in your unique voice. If you choose to use AI or other tools to assist in writing your application, we ask you to declare this clearly in your submission.
ERP Programme Manager (Contract) Local Government Enterprise Transformation Multi-Year Programme A Council is embarking on one of its most significant digital transformation programmes: the delivery of a single, enterprise-wide ERP platform spanning Finance, HR, Payroll and Procurement. This role offers a rare opportunity to lead a flagship public-sector ERP programme end-to-end, shaping how a major local authority operates for the next decade. Panoramic Associates are seeking an exceptional ERP Programme Manager with a proven track record of delivering complex, multi-supplier ERP programmes at scale. Overview: End-to-end leadership of a large, high-impact ERP programme, from procurement through implementation, go-live and benefits realisation Full accountability for delivery, governance, risk and supplier performance Influence at the highest levels, working closely with Executive Sponsors, Programme Board, senior officers and delivery partners A long-term contract aligned to a multi-year roadmap, offering continuity, challenge, and tangible legacy This is not a recovery or BAU role. It is a greenfield-style transformation, where strategic judgement and delivery discipline are equally critical. What you'll need to demonstrate: Senior ERP delivery leadership experience (Programme Manager / Programme Director) Proven success delivering large-scale ERP implementations, ideally within local government or complex public-sector environments Deep understanding of Finance, HR, Payroll and Procurement operating models Strong governance mindset, balanced with pragmatism and pace Experience leading multi-supplier ecosystems (ERP vendor, SI, implementation partner) Credibility at Board level with the ability to translate strategy into executable delivery Why This Role Stands Out True ownership: clear accountability, authority, and executive backing Scale & complexity: enterprise systems, regulatory context, and organisational change Purpose-driven delivery: technology transformation that directly supports frontline public services Professional respect: a role designed for senior leaders, not micromanagement Contract Details Contract role (IR35 status subject to determination) Long-term engagement aligned to programme milestones Hybrid working with regular on-site engagement If you are a senior ERP leader who thrives on complexity, governance, and delivering outcomes that matter, this programme will stretch and reward you in equal measure. Apply to start a conversation.
Jan 03, 2026
Contractor
ERP Programme Manager (Contract) Local Government Enterprise Transformation Multi-Year Programme A Council is embarking on one of its most significant digital transformation programmes: the delivery of a single, enterprise-wide ERP platform spanning Finance, HR, Payroll and Procurement. This role offers a rare opportunity to lead a flagship public-sector ERP programme end-to-end, shaping how a major local authority operates for the next decade. Panoramic Associates are seeking an exceptional ERP Programme Manager with a proven track record of delivering complex, multi-supplier ERP programmes at scale. Overview: End-to-end leadership of a large, high-impact ERP programme, from procurement through implementation, go-live and benefits realisation Full accountability for delivery, governance, risk and supplier performance Influence at the highest levels, working closely with Executive Sponsors, Programme Board, senior officers and delivery partners A long-term contract aligned to a multi-year roadmap, offering continuity, challenge, and tangible legacy This is not a recovery or BAU role. It is a greenfield-style transformation, where strategic judgement and delivery discipline are equally critical. What you'll need to demonstrate: Senior ERP delivery leadership experience (Programme Manager / Programme Director) Proven success delivering large-scale ERP implementations, ideally within local government or complex public-sector environments Deep understanding of Finance, HR, Payroll and Procurement operating models Strong governance mindset, balanced with pragmatism and pace Experience leading multi-supplier ecosystems (ERP vendor, SI, implementation partner) Credibility at Board level with the ability to translate strategy into executable delivery Why This Role Stands Out True ownership: clear accountability, authority, and executive backing Scale & complexity: enterprise systems, regulatory context, and organisational change Purpose-driven delivery: technology transformation that directly supports frontline public services Professional respect: a role designed for senior leaders, not micromanagement Contract Details Contract role (IR35 status subject to determination) Long-term engagement aligned to programme milestones Hybrid working with regular on-site engagement If you are a senior ERP leader who thrives on complexity, governance, and delivering outcomes that matter, this programme will stretch and reward you in equal measure. Apply to start a conversation.
Ripon Cathedral is a magnificent building in the heart of the stunning rural region of North Yorkshire. It is a place of mission and worship which welcomes over 100,000 visitors every year. The cathedral plays a key role as a major events venue and tourist attraction in the city. However, their dedicated team also work in partnership with other local charities to support the community, providing a range of educational programmes and activities. We are looking for a Fundraising Manager to join their ambitious team, could this be you? The Role This new role of Fundraising Manager is a key part of the ongoing work to implement the Cathedral s strategic plan. Reporting directly to the Chief Operating Officer, the role will be vital in securing sustainable funds to support the Cathedral s ambitious plans for growth. Main responsibilities include: Creating and implementing a comprehensive fundraising strategy Leading and developing the existing Patrons Programme Developing a pipeline to secure grant funding from trusts and foundations Introducing and leading a new culture of legacy giving Increasing the average donation per visitor and growing individual giving The Person We are looking for someone with a proven track record in developing and implementing successful fundraising strategies that deliver financial growth. You will have experience in one or more of the following income streams; Trust and Foundations, Major Donor/ Patrons and/or Legacy Fundraising. You should be experienced in working to targets and managing budgets and possess a sound knowledge of fundraising regulations and legislation and GDPR. We are looking for someone with exceptional communication skills and the ability to build strong relationships with a variety of stakeholders. You should also be able to write compelling communications, including applications and proposals. Previous line management experience is desirable, but most importantly, you should be collaborative, ambitious, and resilient, ready to drive projects forward. This is a diverse role with huge potential to build on historic success and shape the future of Ripon Cathedral! Please note that this is a permanent role, however we are open to discussing interim options which may be considered for the right candidate. Why Ripon Cathedral? Ripon Cathedral has a rich history stretching back almost fourteen centuries. Its development and growth over the last decade have been remarkable, and there are ambitious plans for the future. The team is forward-thinking and committed to a wide variety of projects, from installing solar panels on the Cathedral roof to continuing to support the excellent Cathedral Choir and providing opportunities for young people to benefit from musical training. This is an opportunity to join a team that is friendly, collaborative, and aspirational. The Cathedral offers a generous holiday allowance and a range of other benefits, including staff discounts. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Jan 03, 2026
Full time
Ripon Cathedral is a magnificent building in the heart of the stunning rural region of North Yorkshire. It is a place of mission and worship which welcomes over 100,000 visitors every year. The cathedral plays a key role as a major events venue and tourist attraction in the city. However, their dedicated team also work in partnership with other local charities to support the community, providing a range of educational programmes and activities. We are looking for a Fundraising Manager to join their ambitious team, could this be you? The Role This new role of Fundraising Manager is a key part of the ongoing work to implement the Cathedral s strategic plan. Reporting directly to the Chief Operating Officer, the role will be vital in securing sustainable funds to support the Cathedral s ambitious plans for growth. Main responsibilities include: Creating and implementing a comprehensive fundraising strategy Leading and developing the existing Patrons Programme Developing a pipeline to secure grant funding from trusts and foundations Introducing and leading a new culture of legacy giving Increasing the average donation per visitor and growing individual giving The Person We are looking for someone with a proven track record in developing and implementing successful fundraising strategies that deliver financial growth. You will have experience in one or more of the following income streams; Trust and Foundations, Major Donor/ Patrons and/or Legacy Fundraising. You should be experienced in working to targets and managing budgets and possess a sound knowledge of fundraising regulations and legislation and GDPR. We are looking for someone with exceptional communication skills and the ability to build strong relationships with a variety of stakeholders. You should also be able to write compelling communications, including applications and proposals. Previous line management experience is desirable, but most importantly, you should be collaborative, ambitious, and resilient, ready to drive projects forward. This is a diverse role with huge potential to build on historic success and shape the future of Ripon Cathedral! Please note that this is a permanent role, however we are open to discussing interim options which may be considered for the right candidate. Why Ripon Cathedral? Ripon Cathedral has a rich history stretching back almost fourteen centuries. Its development and growth over the last decade have been remarkable, and there are ambitious plans for the future. The team is forward-thinking and committed to a wide variety of projects, from installing solar panels on the Cathedral roof to continuing to support the excellent Cathedral Choir and providing opportunities for young people to benefit from musical training. This is an opportunity to join a team that is friendly, collaborative, and aspirational. The Cathedral offers a generous holiday allowance and a range of other benefits, including staff discounts. If this sounds like the type of role and charity that could suit the next phase of your career, then please get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Local Government Enterprise Transformation £Multi-Year Programme A Council is embarking on one of its most significant digital transformation programmes: the delivery of a single, enterprise-wide ERP platform spanning Finance, HR, Payroll and Procurement. This role offers a rare opportunity to lead a flagship public sector ERP programme end to end, shaping how a major local authority operates for the next decade. Panoramic Associates are seeking an exceptional ERP Programme Manager with a proven track record of delivering complex, multi supplier ERP programmes at scale. Overview End to end leadership of a large, high impact ERP programme, from procurement through implementation, go live and benefits realisation. Full accountability for delivery, governance, risk and supplier performance. Influence at the highest levels, working closely with Executive Sponsors, Programme Board, senior officers and delivery partners. A long term contract aligned to a multi year roadmap, offering continuity, challenge, and tangible legacy. This is not a recovery or BAU role. It is a greenfield style transformation, where strategic judgement and delivery discipline are equally critical. What you'll need to demonstrate Senior ERP delivery leadership experience (Programme Manager / Programme Director) Proven success delivering large scale ERP implementations, ideally within local government or complex public sector environments Deep understanding of Finance, HR, Payroll and Procurement operating models Strong governance mindset, balanced with pragmatism and pace Experience leading multi supplier ecosystems (ERP vendor, SI, implementation partner) Credibility at Board level with the ability to translate strategy into executable delivery Why This Role Stands Out True ownership: clear accountability, authority and executive backing Scale & complexity: enterprise systems, regulatory context and organisational change Purpose driven delivery: technology transformation that directly supports frontline public services Professional respect: a role designed for senior leaders, not micromanagement Contract role (IR35 status subject to determination) Long term engagement aligned to programme milestones Hybrid working with regular on site engagement Apply to start a conversation. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy. ERP Programme Manager (Contract) Local Government Enterprise Transformation £Multi-Year Programme Location: South East England Salary: Negotiable Contract: Multi year programme If you are a senior ERP leader who thrives on complexity, governance and delivering outcomes that matter, this programme will stretch and reward you in equal measure.
Jan 02, 2026
Full time
Local Government Enterprise Transformation £Multi-Year Programme A Council is embarking on one of its most significant digital transformation programmes: the delivery of a single, enterprise-wide ERP platform spanning Finance, HR, Payroll and Procurement. This role offers a rare opportunity to lead a flagship public sector ERP programme end to end, shaping how a major local authority operates for the next decade. Panoramic Associates are seeking an exceptional ERP Programme Manager with a proven track record of delivering complex, multi supplier ERP programmes at scale. Overview End to end leadership of a large, high impact ERP programme, from procurement through implementation, go live and benefits realisation. Full accountability for delivery, governance, risk and supplier performance. Influence at the highest levels, working closely with Executive Sponsors, Programme Board, senior officers and delivery partners. A long term contract aligned to a multi year roadmap, offering continuity, challenge, and tangible legacy. This is not a recovery or BAU role. It is a greenfield style transformation, where strategic judgement and delivery discipline are equally critical. What you'll need to demonstrate Senior ERP delivery leadership experience (Programme Manager / Programme Director) Proven success delivering large scale ERP implementations, ideally within local government or complex public sector environments Deep understanding of Finance, HR, Payroll and Procurement operating models Strong governance mindset, balanced with pragmatism and pace Experience leading multi supplier ecosystems (ERP vendor, SI, implementation partner) Credibility at Board level with the ability to translate strategy into executable delivery Why This Role Stands Out True ownership: clear accountability, authority and executive backing Scale & complexity: enterprise systems, regulatory context and organisational change Purpose driven delivery: technology transformation that directly supports frontline public services Professional respect: a role designed for senior leaders, not micromanagement Contract role (IR35 status subject to determination) Long term engagement aligned to programme milestones Hybrid working with regular on site engagement Apply to start a conversation. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy. ERP Programme Manager (Contract) Local Government Enterprise Transformation £Multi-Year Programme Location: South East England Salary: Negotiable Contract: Multi year programme If you are a senior ERP leader who thrives on complexity, governance and delivering outcomes that matter, this programme will stretch and reward you in equal measure.
We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use: Manager of Solutions Consulting EMEA North Government As Solutions Consulting Manager of the EMEA North Government team (UK&I & Benelux), you will lead a team of Solutions Consultants (currently 6 headcount) covering the EMEA North Government Sector. You will also collaborate cross-functionally with sales leadership, solution consulting leadership, account executives, consulting, partners, business officers, and other stakeholders to define and execute on the sales strategy, secure revenue targets and drive adoption of Pega AI Blueprint and Pega's AI-powered workflow and decisioning capabilities. The team is customer-centric, technical, business/value outcome driven, and focused on transforming government clients through Pega's solutions. Picture Yourself at Pega: This must be one of the most exciting roles in the industry today. You will lead a top performing and highly talented team and work with award winning solutions. Government organizations are transforming with speed, Pega's tools and solutions are right there to help them. You will play a critical role driving Pega's strategy using Pega AI Blueprint and Predictable AI. Blueprint changes the way we interact and work with our customers dramatically, reducing time it takes to drive customers' outcomes and value. As the Solutions Consulting leader, you're at the forefront of this change, being a true Blueprint advocate and leader. This role provides a great opportunity to build on the foundations of the team through introducing the Solution Designer approach, turning customer ideas/needs into solutions in weeks. Reporting to the Senior Director Solution Consulting for the EMEA North region, you will be a key element of both the EMEA North Government GTM leadership, and the EMEA North Solutions Consulting leadership teams. Towards our customers you are the technical representative at executive level being a partner for our most strategic customers CTO's. You're an energetic team player with a passion for Government organizations, who will act as a thought leader, and represent Pega's core technology to the outside world. Your vision, ambition, and leadership will be critical as we continue to grow our revenue and rapidly expand our presence in 2026 and beyond. What You'll Do at Pega: Technical Sales Strategy and Execution Use Pega AI Blueprint and Predictable AI to help Government organizations to drive citizen outcomes, innovate, reduce costs and modernize their legacy estates. Coach and lead the team in Qualification, Solution Design, answering RFPs and RFIs and development of best practice technical solutions that leverage Pega's solutions. Proactively support and work with the Solutions Consulting and Sales teams in Designing Solutions, present and demonstrate and share best practice to "raise the bar". Engage and develop relationships with client and partner executives acting as counterpart for our most strategic CIO's/CTO's. Be a recognized thought leader and domain expert in Pega solutions, representing Pega to the outside world (Social, industry bodies, strategic government departments) and at events. Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. Leadership & Collaboration Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. People Development Lead the team towards the best Solution Designers in the industry. Cultivate your team through coaching, hiring, goal setting, career development, and performance management. Develop and maintain cutting-edge Solutions Consultant knowledge of Pega AI Blueprint, Pega Platform, GenAI capabilities, and other core Pega technologies in partnership with the Product teams. Oversee the Solutions Consultants to ensure accurate planning and coordination of all requests for resources from the sales field to ensure a balanced workload across the team. Who You Are: An ambitious leader, coach, with an understanding and background in Government. Passionate about people, Pega AI Blueprint, technology, and the transformative potential of workflow and Predictable AI. Enjoy being hands-on in the field, coaching and leading by example to secure results on critical engagements with enterprise clients. Willing to travel throughout the region to support the business. Based in the UK and SC cleared or clearable. What You've Accomplished: Management experience and/or a successful track record leading Solution Consulting engagements in Government organizations. Technical acumen with strong preference for experience in Workflow, Process management, CRM, BPM, and AI. You worked with customer in the UYK Government industry building trust with executive stakeholders. Demonstrated leadership and initiative to build scale, and driven growth. Led large scale Enterprise sales engagements from a Solutions Consulting perspective. A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Pega Offers You: A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Job ID: 23057 AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations - If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice . click apply for full job details
Jan 01, 2026
Full time
We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use: Manager of Solutions Consulting EMEA North Government As Solutions Consulting Manager of the EMEA North Government team (UK&I & Benelux), you will lead a team of Solutions Consultants (currently 6 headcount) covering the EMEA North Government Sector. You will also collaborate cross-functionally with sales leadership, solution consulting leadership, account executives, consulting, partners, business officers, and other stakeholders to define and execute on the sales strategy, secure revenue targets and drive adoption of Pega AI Blueprint and Pega's AI-powered workflow and decisioning capabilities. The team is customer-centric, technical, business/value outcome driven, and focused on transforming government clients through Pega's solutions. Picture Yourself at Pega: This must be one of the most exciting roles in the industry today. You will lead a top performing and highly talented team and work with award winning solutions. Government organizations are transforming with speed, Pega's tools and solutions are right there to help them. You will play a critical role driving Pega's strategy using Pega AI Blueprint and Predictable AI. Blueprint changes the way we interact and work with our customers dramatically, reducing time it takes to drive customers' outcomes and value. As the Solutions Consulting leader, you're at the forefront of this change, being a true Blueprint advocate and leader. This role provides a great opportunity to build on the foundations of the team through introducing the Solution Designer approach, turning customer ideas/needs into solutions in weeks. Reporting to the Senior Director Solution Consulting for the EMEA North region, you will be a key element of both the EMEA North Government GTM leadership, and the EMEA North Solutions Consulting leadership teams. Towards our customers you are the technical representative at executive level being a partner for our most strategic customers CTO's. You're an energetic team player with a passion for Government organizations, who will act as a thought leader, and represent Pega's core technology to the outside world. Your vision, ambition, and leadership will be critical as we continue to grow our revenue and rapidly expand our presence in 2026 and beyond. What You'll Do at Pega: Technical Sales Strategy and Execution Use Pega AI Blueprint and Predictable AI to help Government organizations to drive citizen outcomes, innovate, reduce costs and modernize their legacy estates. Coach and lead the team in Qualification, Solution Design, answering RFPs and RFIs and development of best practice technical solutions that leverage Pega's solutions. Proactively support and work with the Solutions Consulting and Sales teams in Designing Solutions, present and demonstrate and share best practice to "raise the bar". Engage and develop relationships with client and partner executives acting as counterpart for our most strategic CIO's/CTO's. Be a recognized thought leader and domain expert in Pega solutions, representing Pega to the outside world (Social, industry bodies, strategic government departments) and at events. Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. Leadership & Collaboration Lead the team in execution of Pega Sales strategy with focus on Blueprint and the Solution Designer approach. Secure execution and compliance with Solutions Consulting tasks and goals (Spending time with and at our customers, Blueprint adoption, Training and use of Pega's sales automation system). Drive and support the innovation and adoption of initiatives, reusable assets, selling programs, enablement, to scale the success of Pega's core technologies. Collaborate and foster strong partnerships with internal leaders in Specialists, Product Development, Product Marketing, Alliances, Industry Business Units, and other peer Specialist organizations globally at Pega. People Development Lead the team towards the best Solution Designers in the industry. Cultivate your team through coaching, hiring, goal setting, career development, and performance management. Develop and maintain cutting-edge Solutions Consultant knowledge of Pega AI Blueprint, Pega Platform, GenAI capabilities, and other core Pega technologies in partnership with the Product teams. Oversee the Solutions Consultants to ensure accurate planning and coordination of all requests for resources from the sales field to ensure a balanced workload across the team. Who You Are: An ambitious leader, coach, with an understanding and background in Government. Passionate about people, Pega AI Blueprint, technology, and the transformative potential of workflow and Predictable AI. Enjoy being hands-on in the field, coaching and leading by example to secure results on critical engagements with enterprise clients. Willing to travel throughout the region to support the business. Based in the UK and SC cleared or clearable. What You've Accomplished: Management experience and/or a successful track record leading Solution Consulting engagements in Government organizations. Technical acumen with strong preference for experience in Workflow, Process management, CRM, BPM, and AI. You worked with customer in the UYK Government industry building trust with executive stakeholders. Demonstrated leadership and initiative to build scale, and driven growth. Led large scale Enterprise sales engagements from a Solutions Consulting perspective. A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Pega Offers You: A fun and dynamic work environment in which you will have an amazing opportunity to make a big impact. Gartner/Forester Analyst acclaimed technology leadership across our categories of products including Pega Platform, Customer Decision Hub, and Intelligent Automation. Continuous learning and development opportunities in core Pega technologies and AI-driven solutions. An innovative, inclusive, agile, and structured work environment. Competitive global benefits program inclusive of base pay, sales incentives, and employee equity in the company. Job ID: 23057 AI in Action - Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it. Culture - At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance - For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations - If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits. Labor Condition Applications GDPR Candidate Privacy Notice Pegasystems Limited UK Gender Pay Gap Statement EEO/AA Policy Statement Your Employee Rights Under the Family and Medical Leave Act E-Verify Notice . click apply for full job details
We are currently looking for a Divisional Business Officer to join our Delivery function within the Digital and Technology group. This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. Client Details The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise out impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key responsibilities: Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting Operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. Profile Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously Proven ability to work with discretion and capability in own area Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner).: Understanding the whole system, its complexity and interdepencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working).: Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) If you would like to find out more about this fantastic opportunity, find out more here . Job Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, . If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed) Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
Jan 01, 2026
Full time
We are currently looking for a Divisional Business Officer to join our Delivery function within the Digital and Technology group. This is a full-time opportunity, on a 12 month fixed term contract/internal move or temporary promotion basis. Client Details The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise out impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key responsibilities: Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting Operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. Profile Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously Proven ability to work with discretion and capability in own area Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner).: Understanding the whole system, its complexity and interdepencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working).: Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) If you would like to find out more about this fantastic opportunity, find out more here . Job Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition, . If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: (url removed) Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
General Manager page is loaded General Managerremote type: Hybrid (8 days/month)locations: GBR - London, Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: R Role Overview CCH Tagetik is seeking a dynamic and entrepreneurial Regional General Manager to drive growth, lead the sales strategy, and expand market presence. This leader will be the catalyst for success in the region, combining the innovative mindset of a startup entrepreneur with the resources and stability of a global organization.The ideal candidate will have a proven track record of growing enterprise software businesses, a passion for building high-performance teams, and the ability to navigate a global company with diverse stakeholders. This is a high-impact role that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. Key Responsibilities Sales & Growth Leadership Own the growth agenda for Northern Europe, focusing on new business acquisition, customer and partner expansion, and revenue acceleration. Act as a sales strategist , setting ambitious targets and ensuring the execution of go-to-market plans across all product lines. Foster a strong sales culture that values accountability, innovation, and customer centricity, while driving results. Invest in customer relationships, securing ongoing revenue and customer satisfaction Build and maintain relationships with C-suite stakeholders , particularly CFOs and CIOs, to position CCH Tagetik as a trusted advisor and solution leader. Actively participate in strategic sales engagements , providing executive leadership to secure key deals and drive confidence with customers. Focus on revenue growth both from the existing customer base as well as new logos. Deliver on GTM plans specific to region of responsibility. Entrepreneurial Leadership Serve as an instigator and innovator , challenging the status quo and driving creative solutions to capture market opportunities. Operate with the passion of a startup leader, taking ownership of challenges and pushing for bold initiatives that propel the business forward. Balance entrepreneurial drive with the ability to leverage the resources and expertise of a well-established global organization. Identify and capitalize on growth opportunities by developing and executing a scalable strategy for the region. Culture & Team Building Build a high-performance team , fostering a culture of collaboration, accountability, and continuous improvement. Lead by example, serving as a mentor and coach to employees while inspiring them to align with the company's vision and mission. Effectively work within a local matrixed organization to drive a harmonious leadership team to grow the region. Promote inclusivity and the ability to collaborate across a global, matrixed organization, working effectively with teams from diverse cultural and professional backgrounds. Management & Operational Excellence Take ownership ensuring the achievement of sales, revenue and operational efficiency targets. Works closely with all other departments to leverage the total capabilities of the company in creating a winning go-to-market strategy and drives flawless execution. Establish and monitor key performance indicators (KPIs) to measure success and maintain accountability across the organization. Collaborate with global functional leaders (e.g., sales ops, marketing, finance, HR) to align Northern Europe operations with corporate strategies. Optimize resources and prioritize initiatives that maximize ROI and deliver long-term value. Ensure rules of engagement between all stakeholders in the region as well followed for optimized productivity Global Collaboration & Stakeholder Management Work effectively within a global, matrixed organization , balancing regional needs with global priorities. Serve as a key voice for Northern Europe, advocating for the region's needs and opportunities within the broader organization. Build strong relationships across functional and geographic boundaries to ensure alignment and shared success. Bring forward new, innovative ideas to help the organization take that next step to scale. Collaborates with product management and marketing to provide insights on unmet needs of the market. Qualifications Proven track record of driving growth in enterprise software, with experience scaling businesses in competitive markets. Extensive an demonstrable experience handling on Sales leadership positions Strong sales acumen and a deep understanding of the CFO and CIO buyer personas in the enterprise software ecosystem. Experience working in a global organization , with the ability to navigate and collaborate across diverse cultural and professional backgrounds. Demonstrated entrepreneurial mindset, with a history of challenging the status quo and delivering innovative solutions. Financial acumen with P&L responsibility and the ability to set and achieve ambitious operational and revenue goals. Exceptional leadership and team-building skills, with the ability to inspire, coach, and empower employees. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on and .At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.
Jan 01, 2026
Full time
General Manager page is loaded General Managerremote type: Hybrid (8 days/month)locations: GBR - London, Canada Squaretime type: Full timeposted on: Posted Todayjob requisition id: R Role Overview CCH Tagetik is seeking a dynamic and entrepreneurial Regional General Manager to drive growth, lead the sales strategy, and expand market presence. This leader will be the catalyst for success in the region, combining the innovative mindset of a startup entrepreneur with the resources and stability of a global organization.The ideal candidate will have a proven track record of growing enterprise software businesses, a passion for building high-performance teams, and the ability to navigate a global company with diverse stakeholders. This is a high-impact role that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. Key Responsibilities Sales & Growth Leadership Own the growth agenda for Northern Europe, focusing on new business acquisition, customer and partner expansion, and revenue acceleration. Act as a sales strategist , setting ambitious targets and ensuring the execution of go-to-market plans across all product lines. Foster a strong sales culture that values accountability, innovation, and customer centricity, while driving results. Invest in customer relationships, securing ongoing revenue and customer satisfaction Build and maintain relationships with C-suite stakeholders , particularly CFOs and CIOs, to position CCH Tagetik as a trusted advisor and solution leader. Actively participate in strategic sales engagements , providing executive leadership to secure key deals and drive confidence with customers. Focus on revenue growth both from the existing customer base as well as new logos. Deliver on GTM plans specific to region of responsibility. Entrepreneurial Leadership Serve as an instigator and innovator , challenging the status quo and driving creative solutions to capture market opportunities. Operate with the passion of a startup leader, taking ownership of challenges and pushing for bold initiatives that propel the business forward. Balance entrepreneurial drive with the ability to leverage the resources and expertise of a well-established global organization. Identify and capitalize on growth opportunities by developing and executing a scalable strategy for the region. Culture & Team Building Build a high-performance team , fostering a culture of collaboration, accountability, and continuous improvement. Lead by example, serving as a mentor and coach to employees while inspiring them to align with the company's vision and mission. Effectively work within a local matrixed organization to drive a harmonious leadership team to grow the region. Promote inclusivity and the ability to collaborate across a global, matrixed organization, working effectively with teams from diverse cultural and professional backgrounds. Management & Operational Excellence Take ownership ensuring the achievement of sales, revenue and operational efficiency targets. Works closely with all other departments to leverage the total capabilities of the company in creating a winning go-to-market strategy and drives flawless execution. Establish and monitor key performance indicators (KPIs) to measure success and maintain accountability across the organization. Collaborate with global functional leaders (e.g., sales ops, marketing, finance, HR) to align Northern Europe operations with corporate strategies. Optimize resources and prioritize initiatives that maximize ROI and deliver long-term value. Ensure rules of engagement between all stakeholders in the region as well followed for optimized productivity Global Collaboration & Stakeholder Management Work effectively within a global, matrixed organization , balancing regional needs with global priorities. Serve as a key voice for Northern Europe, advocating for the region's needs and opportunities within the broader organization. Build strong relationships across functional and geographic boundaries to ensure alignment and shared success. Bring forward new, innovative ideas to help the organization take that next step to scale. Collaborates with product management and marketing to provide insights on unmet needs of the market. Qualifications Proven track record of driving growth in enterprise software, with experience scaling businesses in competitive markets. Extensive an demonstrable experience handling on Sales leadership positions Strong sales acumen and a deep understanding of the CFO and CIO buyer personas in the enterprise software ecosystem. Experience working in a global organization , with the ability to navigate and collaborate across diverse cultural and professional backgrounds. Demonstrated entrepreneurial mindset, with a history of challenging the status quo and delivering innovative solutions. Financial acumen with P&L responsibility and the ability to set and achieve ambitious operational and revenue goals. Exceptional leadership and team-building skills, with the ability to inspire, coach, and empower employees. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on and .At Wolters Kluwer, you'll feel valued for your contributions, and you'll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan's Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our 'Together we thrive' well-being program.
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Manager, AI & Data Solution Architect, TC UKI Northern Ireland Location: Belfast Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Specification Grade: Senior Manager About the Role We are seeking an experienced AI & Data Solution Architect to join our AI and Data consulting practice and lead the design and implementation of cutting edge data and AI solutions for our enterprise clients. This role requires a strategic thinker who can bridge business requirements with technical execution, delivering scalable, cloud native architectures that drive measurable business value. Design and architect end to end AI and data solutions on Azure, AWS or Google GCS leveraging modern data and AI platforms such as Snowflake and Databricks Develop comprehensive architecture blueprints including data pipeline, analytics, and AI/ML capabilities Define data and AI governance frameworks, security protocols, and compliance standards aligned with industry regulations Lead technical discovery sessions with clients to understand business challenges and translate them into architectural requirements Serve as the trusted technical advisor to senior IT and/or business stakeholders across consumer products, retail, health, life sciences or energy industries Present complex technical concepts and solution roadmaps to both technical and non technical audiences Lead architecture review boards and provide technical governance throughout project lifecycles Oversee the implementation of data lakes, data warehouses, and lakehouse architectures Ensure solutions are optimized for performance, cost efficiency, and scalability Define integration patterns between cloud platforms, third party applications, and legacy systems Actively contribute to practice development as a technical thought leader in AI and Data topics Understanding of building and integrating Agentic AI solutions into existing cloud platforms Mentor junior architects and technical teams on best practices and emerging technologies Essential Qualifications STEM degree or an equivalent certification in Computer Science, Data Science, Engineering, or related field One or more Advanced level AI and Data architecture certifications in Snowflake, Databricks, Microsoft Azure, AWS or GCP Proven track record of architecting enterprise scale data, analytics or ML solutions for organisations in at least one of the following sectors: consumer products, retail, health, energy or life sciences Able to lead design for end to end AI and data solutions across multiple cloud platforms Able to define governance frameworks, security protocols and compliance standards Operates as a trusted advisor to IT and senior stakeholders Deep expertise in at least one of the following data and AI services: Microsoft Azure, AWS , Google GCP Hands on experience with Microsoft Fabric, Snowflake and/or Databricks TOGAF experience Soft Skills Continuous learning mindset to stay current with emerging trends in AI, machine learning, data engineering and cloud technologies Exceptional communication and presentation skills with ability to influence senior stakeholders Strong analytical and problem solving capabilities Ability to manage multiple client engagements simultaneously Collaborative mindset with experience working in cross functional teams Coaching mindset to support the development of junior team members Preferred Criteria Understanding of AI Architecture front end, UI/UX, and how AI is consumed Experience preparing technical solutions and architectures as part of bid responses and proposals Experience of identifying efficiency opportunities such as solution accelerators, reusable frameworks, and IP development, Agentic automation Deep understanding of industry specific data challenges in Lifesciences, Health, Consumer Products, Retail or Energy industry Experience with domain specific use cases such as commercial, supply chain, finance or operations AI&Data2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Jan 01, 2026
Full time
Senior Manager, AI & Data Solution Architect, TC UKI Northern Ireland Location: Belfast Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Specification Grade: Senior Manager About the Role We are seeking an experienced AI & Data Solution Architect to join our AI and Data consulting practice and lead the design and implementation of cutting edge data and AI solutions for our enterprise clients. This role requires a strategic thinker who can bridge business requirements with technical execution, delivering scalable, cloud native architectures that drive measurable business value. Design and architect end to end AI and data solutions on Azure, AWS or Google GCS leveraging modern data and AI platforms such as Snowflake and Databricks Develop comprehensive architecture blueprints including data pipeline, analytics, and AI/ML capabilities Define data and AI governance frameworks, security protocols, and compliance standards aligned with industry regulations Lead technical discovery sessions with clients to understand business challenges and translate them into architectural requirements Serve as the trusted technical advisor to senior IT and/or business stakeholders across consumer products, retail, health, life sciences or energy industries Present complex technical concepts and solution roadmaps to both technical and non technical audiences Lead architecture review boards and provide technical governance throughout project lifecycles Oversee the implementation of data lakes, data warehouses, and lakehouse architectures Ensure solutions are optimized for performance, cost efficiency, and scalability Define integration patterns between cloud platforms, third party applications, and legacy systems Actively contribute to practice development as a technical thought leader in AI and Data topics Understanding of building and integrating Agentic AI solutions into existing cloud platforms Mentor junior architects and technical teams on best practices and emerging technologies Essential Qualifications STEM degree or an equivalent certification in Computer Science, Data Science, Engineering, or related field One or more Advanced level AI and Data architecture certifications in Snowflake, Databricks, Microsoft Azure, AWS or GCP Proven track record of architecting enterprise scale data, analytics or ML solutions for organisations in at least one of the following sectors: consumer products, retail, health, energy or life sciences Able to lead design for end to end AI and data solutions across multiple cloud platforms Able to define governance frameworks, security protocols and compliance standards Operates as a trusted advisor to IT and senior stakeholders Deep expertise in at least one of the following data and AI services: Microsoft Azure, AWS , Google GCP Hands on experience with Microsoft Fabric, Snowflake and/or Databricks TOGAF experience Soft Skills Continuous learning mindset to stay current with emerging trends in AI, machine learning, data engineering and cloud technologies Exceptional communication and presentation skills with ability to influence senior stakeholders Strong analytical and problem solving capabilities Ability to manage multiple client engagements simultaneously Collaborative mindset with experience working in cross functional teams Coaching mindset to support the development of junior team members Preferred Criteria Understanding of AI Architecture front end, UI/UX, and how AI is consumed Experience preparing technical solutions and architectures as part of bid responses and proposals Experience of identifying efficiency opportunities such as solution accelerators, reusable frameworks, and IP development, Agentic automation Deep understanding of industry specific data challenges in Lifesciences, Health, Consumer Products, Retail or Energy industry Experience with domain specific use cases such as commercial, supply chain, finance or operations AI&Data2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission We are looking for a Senior Product Manager to lead the evolution of Teya Gateway, our core payment processing platform. This role is pivotal in shaping the future of payment acceptance, ensuring reliability, scalability, and innovation across multiple markets. What You'll Do Define Product Vision & Strategy: Develop and execute a clear product vision for Teya Gateway aligned with company objectives and market trends. Own the Roadmap: Lead the planning and delivery of key initiatives, ensuring timely execution and measurable impact. Drive Innovation: Identify opportunities to enhance payment processing capabilities, improve performance, and introduce new features. Collaborate Cross-Functionally: Work closely with Engineering, Compliance, Risk, and Operations teams to deliver secure and compliant solutions. Customer-Centric Approach: Gather insights from merchants, partners, and internal stakeholders to prioritize features and improve user experience. Data-Driven Decisions: Use analytics and experimentation to optimize transaction success rates, latency, and overall platform performance. Stakeholder Management: Communicate effectively with senior leadership and external partners to align on strategic goals. Market Awareness: Stay ahead of industry trends, regulatory changes, and emerging technologies in payments. What We're Looking For Experience: 5+ years in product management, ideally in payments, fintech, or SaaS. Technical Acumen: Strong understanding of payment gateways, APIs, and transaction flows. Leadership: Proven ability to lead complex projects and influence cross-functional teams. Analytical Skills: Comfortable with data analysis and performance metrics. Communication: Excellent verbal and written skills for stakeholder engagement. Adaptability: Ability to thrive in a fast-paced, evolving environment. The Perks 25 days of Annual Leave + Bank Holidays Growth opportunities within the business Physical and mental health support through our partnership with GymPass, 1-1 therapy sessions, meditation sessions and access to digital fitness and nutrition apps Extended and improved maternity and paternity leave choices Private Medical and Life Insurance Pension Scheme Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jan 01, 2026
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. Your Mission We are looking for a Senior Product Manager to lead the evolution of Teya Gateway, our core payment processing platform. This role is pivotal in shaping the future of payment acceptance, ensuring reliability, scalability, and innovation across multiple markets. What You'll Do Define Product Vision & Strategy: Develop and execute a clear product vision for Teya Gateway aligned with company objectives and market trends. Own the Roadmap: Lead the planning and delivery of key initiatives, ensuring timely execution and measurable impact. Drive Innovation: Identify opportunities to enhance payment processing capabilities, improve performance, and introduce new features. Collaborate Cross-Functionally: Work closely with Engineering, Compliance, Risk, and Operations teams to deliver secure and compliant solutions. Customer-Centric Approach: Gather insights from merchants, partners, and internal stakeholders to prioritize features and improve user experience. Data-Driven Decisions: Use analytics and experimentation to optimize transaction success rates, latency, and overall platform performance. Stakeholder Management: Communicate effectively with senior leadership and external partners to align on strategic goals. Market Awareness: Stay ahead of industry trends, regulatory changes, and emerging technologies in payments. What We're Looking For Experience: 5+ years in product management, ideally in payments, fintech, or SaaS. Technical Acumen: Strong understanding of payment gateways, APIs, and transaction flows. Leadership: Proven ability to lead complex projects and influence cross-functional teams. Analytical Skills: Comfortable with data analysis and performance metrics. Communication: Excellent verbal and written skills for stakeholder engagement. Adaptability: Ability to thrive in a fast-paced, evolving environment. The Perks 25 days of Annual Leave + Bank Holidays Growth opportunities within the business Physical and mental health support through our partnership with GymPass, 1-1 therapy sessions, meditation sessions and access to digital fitness and nutrition apps Extended and improved maternity and paternity leave choices Private Medical and Life Insurance Pension Scheme Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Jan 01, 2026
Full time
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Head of Payroll & Pensions Salary: £75K- £79,629 / Year Job type: Permanent Location: London Ackerman Pierce are helping Lewisham Council seeking an experienced and strategic Head of Payroll & Pensions to lead our high-performing payroll and pension administration services. 3,000 Council employees 3,000 School employees 28,000 pension scheme members (active, deferred and pensioners) You will be responsible for ensuring the effective administration of an annual Council payroll exceeding £170m, and overseeing the Lewisham Local Government Pension Scheme (LGPS) valued at approximately £1.85bn. As a key member of the Finance Leadership Team, you will shape the strategic direction of payroll and pensions, ensuring services are efficient, compliant, customer-centred, and continuously improving. Key Responsibilities Strategic Leadership Provide strategic direction for all payroll and pensions activity across Lewisham Council, schools, and associated employers. Lead and develop high-performing teams, fostering a culture of innovation, accountability, and customer focus. Manage the development and delivery of payroll and pensions SLAs for schools and external employers. Operational Excellence Oversee the integrity and development of the Oracle Cloud payroll system, the Altair pensions system, and associated legacy and archive systems. Ensure robust controls are in place to prevent fraud, error, and data loss. Maintain compliance with statutory, financial and LGPS regulatory requirements. Ensure effective service delivery to managers, employees and external partners, minimising overpayments and ensuring timely recovery where required. Expert Advisory Role Serve as the Council's principal expert on payroll and pension legislation, including LGPS Regulations, Pensions Acts, Public Services Pensions Act, and the Data Protection Act. Interpret and implement complex legislative changes, advising senior leaders and updating policies and procedures accordingly. Lead on all payroll-related HMRC matters, including tax returns and responses to audits. Pension Fund & Employer Management Act as strategic lead for engagement with external LGPS Fund Actuaries, including contract management and triennial valuations. Support and manage employer participation in the LGPS, including admitted and scheduled bodies. Oversee employer risk assessments, admission agreements, and the administration of employer responsibilities. Represent Lewisham Pensions at relevant boards, committees and external forums. Governance, Compliance & Reporting Manage payroll and pension data for statutory reporting, year-end reconciliations and pension fund accounts. Lead on decisions and advice relating to early retirements, discretionary pension powers and compensation matters. Serve as the authorised signatory for payroll and pension payments. Provide leadership on internal dispute resolution and represent the Council at tribunals where required. People Leadership Recruit, develop and support staff, ensuring the teams have the technical expertise required. Promote best practice and maintain strong professional networks. Ensure a culture of continuous improvement, inclusivity, and high performance. About You Significant experience leading payroll and/or pension administration services at scale. Deep knowledge of LGPS legislation and local government pension administration. Strong leadership skills, with the ability to inspire teams and drive service improvement. Excellent analytical and problem-solving skills, with the ability to interpret complex legislation. Experience managing large systems (e.g., Oracle Cloud, Altair) and ensuring data integrity. Outstanding stakeholder management and communication skills. Why Lewisham Council? Lewisham Council is committed to delivering high-quality, customer-focused services. You will join an organisation that values innovation, collaboration, and continuous improvement. We offer: A supportive and inclusive working culture Hybrid and flexible working arrangements Opportunities for professional development The chance to make a significant impact on vital public services How to Apply If you are a strategic, forward-thinking payroll and pensions professional looking for a rewarding leadership role, we would love to hear from you. Please apply now or call George Willett.
Jan 01, 2026
Full time
Head of Payroll & Pensions Salary: £75K- £79,629 / Year Job type: Permanent Location: London Ackerman Pierce are helping Lewisham Council seeking an experienced and strategic Head of Payroll & Pensions to lead our high-performing payroll and pension administration services. 3,000 Council employees 3,000 School employees 28,000 pension scheme members (active, deferred and pensioners) You will be responsible for ensuring the effective administration of an annual Council payroll exceeding £170m, and overseeing the Lewisham Local Government Pension Scheme (LGPS) valued at approximately £1.85bn. As a key member of the Finance Leadership Team, you will shape the strategic direction of payroll and pensions, ensuring services are efficient, compliant, customer-centred, and continuously improving. Key Responsibilities Strategic Leadership Provide strategic direction for all payroll and pensions activity across Lewisham Council, schools, and associated employers. Lead and develop high-performing teams, fostering a culture of innovation, accountability, and customer focus. Manage the development and delivery of payroll and pensions SLAs for schools and external employers. Operational Excellence Oversee the integrity and development of the Oracle Cloud payroll system, the Altair pensions system, and associated legacy and archive systems. Ensure robust controls are in place to prevent fraud, error, and data loss. Maintain compliance with statutory, financial and LGPS regulatory requirements. Ensure effective service delivery to managers, employees and external partners, minimising overpayments and ensuring timely recovery where required. Expert Advisory Role Serve as the Council's principal expert on payroll and pension legislation, including LGPS Regulations, Pensions Acts, Public Services Pensions Act, and the Data Protection Act. Interpret and implement complex legislative changes, advising senior leaders and updating policies and procedures accordingly. Lead on all payroll-related HMRC matters, including tax returns and responses to audits. Pension Fund & Employer Management Act as strategic lead for engagement with external LGPS Fund Actuaries, including contract management and triennial valuations. Support and manage employer participation in the LGPS, including admitted and scheduled bodies. Oversee employer risk assessments, admission agreements, and the administration of employer responsibilities. Represent Lewisham Pensions at relevant boards, committees and external forums. Governance, Compliance & Reporting Manage payroll and pension data for statutory reporting, year-end reconciliations and pension fund accounts. Lead on decisions and advice relating to early retirements, discretionary pension powers and compensation matters. Serve as the authorised signatory for payroll and pension payments. Provide leadership on internal dispute resolution and represent the Council at tribunals where required. People Leadership Recruit, develop and support staff, ensuring the teams have the technical expertise required. Promote best practice and maintain strong professional networks. Ensure a culture of continuous improvement, inclusivity, and high performance. About You Significant experience leading payroll and/or pension administration services at scale. Deep knowledge of LGPS legislation and local government pension administration. Strong leadership skills, with the ability to inspire teams and drive service improvement. Excellent analytical and problem-solving skills, with the ability to interpret complex legislation. Experience managing large systems (e.g., Oracle Cloud, Altair) and ensuring data integrity. Outstanding stakeholder management and communication skills. Why Lewisham Council? Lewisham Council is committed to delivering high-quality, customer-focused services. You will join an organisation that values innovation, collaboration, and continuous improvement. We offer: A supportive and inclusive working culture Hybrid and flexible working arrangements Opportunities for professional development The chance to make a significant impact on vital public services How to Apply If you are a strategic, forward-thinking payroll and pensions professional looking for a rewarding leadership role, we would love to hear from you. Please apply now or call George Willett.
This is a full-time opportunity Competitive Benefits About Our Client The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Job Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise our impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key Responsibilities Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff. Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. The Successful Applicant Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously. Proven ability to work with discretion and capability in own area. Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes. Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner). Understanding the whole system, its complexity and interdependencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working). Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) What's on Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition,. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk
Jan 01, 2026
Full time
This is a full-time opportunity Competitive Benefits About Our Client The role will be based in Leeds City Centre. Please be aware that this role can only be worked in the UK and not overseas. We are currently implementing a flexible, hybrid way of working, with a minimum of 4 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 8 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment. Job Description Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable the rest of the organisation to deliver world class services. Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DTG works in a holistic way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise our impact and ensure sustainability. What's the role? This role is responsible for a wide range of critical activities which support and enable the smooth and efficient running of the Digital and Technology Group, including supporting the effective management of recruitment and engagement of staff, coordinating a wide range of Division wide activities, such as Group events, resource management, staff communication, and supporting ad hoc projects across the Group. This is a critical role at the heart of a dynamic Division with an ambitious agenda. Key Responsibilities Resource management: supporting the division to ensure that it has the right people with the right skills at the right time to deliver its strategy and Corporate Delivery Plan objectives, by supporting DTG recruitment, and overseeing the maintenance of the Group's staff and onboarding and leavers activities. Communication and staff engagement: ensuring that DTG communicates and engages with its staff to make the division a great place to work and to support its ability to attract and retain high performing staff. Business management: ensuring the smooth and efficient running of the Division, through supporting the Head of Strategic Business Operations, Chief Digital and Technology Officer and Senior Leadership Team. Supporting operational colleagues in delivering services. Ensuring efficient and effective business support across a range of operational administrative tasks. Supporting delivery of a full range of business operation services to support the effective working of all staff. Information management: oversight of the Group's main SharePoint sites, ensuring information is current, relevant and accessible. Project Management and Delivery with the Head of Strategic Business Operations: supporting and leading ad hoc other projects to support the delivery of DTG's priorities. Supporting colleagues within the Divisional Business Office and providing cover when they are away from the office. The Successful Applicant Who are we looking for? Our successful candidate will have: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously. Proven ability to work with discretion and capability in own area. Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes. Person Specification: Method of assessment: A=Application, I=Interview Behaviour Criteria: Communicating and influencing (I) Working together (I) Delivering at pace (I) Experience Criteria: Track record of organisational and management skills and evidence of being able to work on multiple projects and activities simultaneously (A, I) Proven ability to work with discretion and capability in own area (A, I) Strong networking skills with evidence of building and maintaining relationships and leveraging them to deliver effective business outcomes (A, I) Technical Criteria: Operational Leadership and Management (Practitioner). Understanding the whole system, its complexity and interdependencies and how to maximise this understanding to lead the delivery of a quality service with a view on the future and vision (A) Adaptability to Change (Working). Flexible in accepting and evolving to change. Learns and adapts quickly to new skills, including innovation and digitalisation of services to support improved outcomes (A) Strengths Criteria: Confident (I) Organiser (I) Catalyst (I) What's on Offer The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here. Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. Closing date: 10.00am 5th of January Shortlisting date: from 12th of January Interview date: from 20th of January Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. Successful candidates must pass a disclosure and barring security check as well as animal rights and pro life activism checks. People working with government assets must complete basic personnel security standard checks. Applicants who are successful at interview will be, as part of pre employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact Careers at MHRA. In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition,. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk
Job Title: Social Media & Data Insights Manager Location: Bradford / London, UK (On-site) Brand: KAHN Chelsea Truck Company Employment Type: Full-time About Us KAHN and the Chelsea Truck Company are global leaders in automotive fashion, creating bespoke vehicles and design-led products with an unrivalled aesthetic. With a legacy in luxury automotive design, we are at the forefront of blending engineering excellence with style, shaping the future of car culture through innovation, creativity, and data-driven decisions. The Role We are seeking a Social Media & Data Insights Manager to lead our social media strategy across multiple premium automotive brands, including KAHN, Chelsea Truck Company, and Racing Green, as well as our CEO's personal social media platforms. This role is ideal for a strategic thinker who thrives on data, understands the science behind growth, and can translate analytics into actionable plans. You will identify what works, what doesn't, and why, ensuring every piece of content we create has purpose, impact, and measurable results. Key Responsibilities Data-Driven Strategy & Growth Analyse platform analytics and engagement data to identify high-performing content, trends, and growth opportunities. Create and implement platform-specific strategies across Instagram, Facebook, TikTok, and X based on audience behaviour and performance insights. Develop forecasts and content recommendations for our CEO's personal platforms to maximise reach, influence, and follower growth. Community Management & Interaction Engage directly with followers, partner accounts, and influencers to foster meaningful connections and brand loyalty. Monitor audience sentiment and respond to interactions to build a strong, active online community. Content Planning & Campaign Execution Build and maintain a detailed, data-informed content calendar aligned with brand campaigns, product launches, and storytelling goals. Plan and execute paid social campaigns, optimising in real time to increase sales, website traffic, and brand awareness. Performance Reporting & Optimisation Provide regular performance reports to the Head of Digital and CEO, with clear recommendations for improvement. Continuously refine strategy based on analytics, ensuring content delivers both lifestyle appeal and commercial results. Creative & Collaborative Delivery Work closely with the Head of Digital, CEO, photographers, and design teams to ensure social content aligns with our brand vision and luxury positioning. Stay ahead of platform updates, AI-driven opportunities, and new technologies to keep our content fresh and competitive. What We're Looking For Proven experience managing and analysing social media performance for premium or lifestyle brands. Strong proficiency in Meta Business Suite, TikTok for Business, analytics tools, and social ad campaign platforms. A balance of creative vision and analytical precision, you can both create content and measure its impact. Exceptional copywriting, visual storytelling, and trend awareness. Skilled at building and nurturing online communities. Passion for luxury, automotive culture, design, and fashion. Educated to degree level in marketing, social media, data analytics, digital communications, or a related field (essential). A Master's degree in a relevant discipline (highly desirable). Why Join Us? Work directly with a globally recognised automotive designer. Influence and grow the online presence of some of Britain's most iconic automotive brands. Be part of a creative, innovative, and data-led team pushing the boundaries of car culture. Enjoy a fast-paced environment where insights drive action, and your impact is visible. Apply Now Send your CV and a short cover letter to:
Jan 01, 2026
Full time
Job Title: Social Media & Data Insights Manager Location: Bradford / London, UK (On-site) Brand: KAHN Chelsea Truck Company Employment Type: Full-time About Us KAHN and the Chelsea Truck Company are global leaders in automotive fashion, creating bespoke vehicles and design-led products with an unrivalled aesthetic. With a legacy in luxury automotive design, we are at the forefront of blending engineering excellence with style, shaping the future of car culture through innovation, creativity, and data-driven decisions. The Role We are seeking a Social Media & Data Insights Manager to lead our social media strategy across multiple premium automotive brands, including KAHN, Chelsea Truck Company, and Racing Green, as well as our CEO's personal social media platforms. This role is ideal for a strategic thinker who thrives on data, understands the science behind growth, and can translate analytics into actionable plans. You will identify what works, what doesn't, and why, ensuring every piece of content we create has purpose, impact, and measurable results. Key Responsibilities Data-Driven Strategy & Growth Analyse platform analytics and engagement data to identify high-performing content, trends, and growth opportunities. Create and implement platform-specific strategies across Instagram, Facebook, TikTok, and X based on audience behaviour and performance insights. Develop forecasts and content recommendations for our CEO's personal platforms to maximise reach, influence, and follower growth. Community Management & Interaction Engage directly with followers, partner accounts, and influencers to foster meaningful connections and brand loyalty. Monitor audience sentiment and respond to interactions to build a strong, active online community. Content Planning & Campaign Execution Build and maintain a detailed, data-informed content calendar aligned with brand campaigns, product launches, and storytelling goals. Plan and execute paid social campaigns, optimising in real time to increase sales, website traffic, and brand awareness. Performance Reporting & Optimisation Provide regular performance reports to the Head of Digital and CEO, with clear recommendations for improvement. Continuously refine strategy based on analytics, ensuring content delivers both lifestyle appeal and commercial results. Creative & Collaborative Delivery Work closely with the Head of Digital, CEO, photographers, and design teams to ensure social content aligns with our brand vision and luxury positioning. Stay ahead of platform updates, AI-driven opportunities, and new technologies to keep our content fresh and competitive. What We're Looking For Proven experience managing and analysing social media performance for premium or lifestyle brands. Strong proficiency in Meta Business Suite, TikTok for Business, analytics tools, and social ad campaign platforms. A balance of creative vision and analytical precision, you can both create content and measure its impact. Exceptional copywriting, visual storytelling, and trend awareness. Skilled at building and nurturing online communities. Passion for luxury, automotive culture, design, and fashion. Educated to degree level in marketing, social media, data analytics, digital communications, or a related field (essential). A Master's degree in a relevant discipline (highly desirable). Why Join Us? Work directly with a globally recognised automotive designer. Influence and grow the online presence of some of Britain's most iconic automotive brands. Be part of a creative, innovative, and data-led team pushing the boundaries of car culture. Enjoy a fast-paced environment where insights drive action, and your impact is visible. Apply Now Send your CV and a short cover letter to: