Customer Service/Sales Advisor

  • Red Dot Search UK Limited
  • Jan 13, 2026
Full time Call Centre / CustomerService

Job Description

Customer Service/Sales Advisor

Salary: 34,270 OTE = 25,480 basic + uncapped commission

Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Belfast, where you'll assist customers, identify opportunities, and drive business growth.

Location: Belfast (BT1 postcode area)

Key Responsibilities - Customer Service/Sales Advisor:

  • Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
  • Identify customer needs and recommend suitable products and services.
  • Enhance customer engagement through tailored solutions and proactive sales approaches.
  • Maintain a professional and friendly demeanour while delivering exceptional service.
  • Achieve and exceed sales targets and performance metrics.

Who You Are - Customer Service/Sales Advisor:

  • Previous experience in customer service or sales is advantageous but not required.
  • Strong communicator with excellent interpersonal skills.

  • Comfortable working with multiple systems and technology-driven processes.

  • Customer-focused, with a proactive and problem-solving mindset.

  • Goal-oriented, thriving in a target-driven environment.

What We Offer - Customer Service/Sales Advisor:

  • Full-time permanent position (40 hours per week between 8am - 10pm Monday to Sunday - all scheduled at least 1 month in advance).

  • Competitive base salary with unlimited earning potential through uncapped commissions.

  • Extensive benefits, including exclusive discounts, well-being support, and dental plans.

  • Structured scheduling is provided in advance for a balanced work-life routine.

  • Comprehensive training and ongoing development to support your career growth.

This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Belfast (BT1 postcode) office.

If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you!

Apply now.