82853 - Field Staff Supervisor This Field Staff Supervisor will report to the Operations Manager and will work within Network Operations based in our Croydon & Kingston offices. You will be a permanent employee. You will attract a salary of 68,144 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose The Field Staff Supervisor ensures the performance of assigned field teams in the Area. You will partner with other Field Staff Supervisors in the Region, Field Engineers, and Schedulers to ensure the best possible utilisation of resources and the highest levels of on-site productivity. The postholder requires supporting and achieving the goal of Zero Harm in all aspects of their work. Dimensions Staff responsibility: circa 20 craftspersons Financial authority to approve corporate card expense claims following FAL limit Approval of personal expenses and mileage up to 500 Authorisation to sign and approve timesheets Principal Accountabilities Ensure a high standard of safety management through site safety audits and maintaining safety performance within company parameters, promoting Zero Harm and supporting staff welfare. Daily planning, coordination and real-time management of resources for directly employed staff and contractors to maximise productivity and improve unit costs. Work with Field Staff Supervisors, Field Engineers, staff and Schedulers to improve resource utilisation and improve customer experience. Manage substation inspection processes and defect prioritisation to improve quality and consistency. Communicate with Engineers and Supervisors to ensure delivery of work packages forward planning of resources. Ensure timesheets reflect work undertaken. Manage transport fleet, plant and equipment to meet operational requirements. Ensure the return of all work packages observing Information and Incentives Project (IIP) and International Standards Organisation (ISO) requirements. Interpret and respond to management reports supporting resource monitoring and control. Support the Network Operations Area Manager in running the Area and Region, including strategic vision and implementation. Undertake emergency system responsibilities within the local tactical team and play an active role during storm situations. Improve through performance reviews, staff development and new technology. Ensure staff comply with procedures and remove barriers to efficient delivery. Manage all people-related aspects of the team, including performance management. Support delivery of network fault repairs, asset inspections, maintenance and connections work. Help deliver important operational indicators such as Customer Minutes Lost (CMLs) and Customer Interruptions (CIs). Leadership Responsibilities The Field Staff Supervisor will: Ensure jobs are carried out following Electricity Guaranteed Standards (EGS). Collaborate with civil and other contractors to maximise site productivity. Develop a sustainable culture with care for company values and safety standards. Ensure compliance with procedures. Demonstrate visible leadership through regular site visits. Lead by example with safe working practices and behaviours. Monitor employee health and wellbeing. Promote teamwork and monitor performance against agreed standards. Attend all training relevant to the role. Stop work activities where there is a health and safety concern and discuss actions with the Area Manager. Qualifications Experienced resource manager or technical administrator. Experience with electrical distribution. Familiar with organisational procedures and able to implement them locally. Understanding of professional and trade skills required to deliver field work. Have a technical background, such as Fitter, Jointer or Linesperson. ONC qualified or hold a minimum City and Guilds 2339 (formerly 232) in Electrical Power Engineering. Hold or be willing to obtain an IOSH Managing Safely qualification within an agreed timescale (normally within six months of appointment). Work with people at all organisational levels. Understanding of the range of professional and trade skills required for field work. Work collaboratively across Network Operations and other directorates. Grade Note: The core grade for the Field Staff Supervisor role is Band E. Candidates who are operational SAP Engineers, maintain operational authorisations, and participate in standby rotas or regularly use their authorisations may retain their higher legacy grade, Band D. We review this annually. Competencies Build relationships with managers and colleagues across Network Operations and other directorates. Competent in business systems including Ellipse and work management systems. Manage absence, HR issues, recruitment, training and assessment activities. Promote less experienced team members to achieve our goals. Encourage and manage change. Resolve people-related issues and escalate. Understand customer needs. Analyse data and situations objectively to identify causes and impacts. Improve performance. Manage time and resources while setting clear prioritise
Aug 24, 2026
Full time
82853 - Field Staff Supervisor This Field Staff Supervisor will report to the Operations Manager and will work within Network Operations based in our Croydon & Kingston offices. You will be a permanent employee. You will attract a salary of 68,144 per annum and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Job Purpose The Field Staff Supervisor ensures the performance of assigned field teams in the Area. You will partner with other Field Staff Supervisors in the Region, Field Engineers, and Schedulers to ensure the best possible utilisation of resources and the highest levels of on-site productivity. The postholder requires supporting and achieving the goal of Zero Harm in all aspects of their work. Dimensions Staff responsibility: circa 20 craftspersons Financial authority to approve corporate card expense claims following FAL limit Approval of personal expenses and mileage up to 500 Authorisation to sign and approve timesheets Principal Accountabilities Ensure a high standard of safety management through site safety audits and maintaining safety performance within company parameters, promoting Zero Harm and supporting staff welfare. Daily planning, coordination and real-time management of resources for directly employed staff and contractors to maximise productivity and improve unit costs. Work with Field Staff Supervisors, Field Engineers, staff and Schedulers to improve resource utilisation and improve customer experience. Manage substation inspection processes and defect prioritisation to improve quality and consistency. Communicate with Engineers and Supervisors to ensure delivery of work packages forward planning of resources. Ensure timesheets reflect work undertaken. Manage transport fleet, plant and equipment to meet operational requirements. Ensure the return of all work packages observing Information and Incentives Project (IIP) and International Standards Organisation (ISO) requirements. Interpret and respond to management reports supporting resource monitoring and control. Support the Network Operations Area Manager in running the Area and Region, including strategic vision and implementation. Undertake emergency system responsibilities within the local tactical team and play an active role during storm situations. Improve through performance reviews, staff development and new technology. Ensure staff comply with procedures and remove barriers to efficient delivery. Manage all people-related aspects of the team, including performance management. Support delivery of network fault repairs, asset inspections, maintenance and connections work. Help deliver important operational indicators such as Customer Minutes Lost (CMLs) and Customer Interruptions (CIs). Leadership Responsibilities The Field Staff Supervisor will: Ensure jobs are carried out following Electricity Guaranteed Standards (EGS). Collaborate with civil and other contractors to maximise site productivity. Develop a sustainable culture with care for company values and safety standards. Ensure compliance with procedures. Demonstrate visible leadership through regular site visits. Lead by example with safe working practices and behaviours. Monitor employee health and wellbeing. Promote teamwork and monitor performance against agreed standards. Attend all training relevant to the role. Stop work activities where there is a health and safety concern and discuss actions with the Area Manager. Qualifications Experienced resource manager or technical administrator. Experience with electrical distribution. Familiar with organisational procedures and able to implement them locally. Understanding of professional and trade skills required to deliver field work. Have a technical background, such as Fitter, Jointer or Linesperson. ONC qualified or hold a minimum City and Guilds 2339 (formerly 232) in Electrical Power Engineering. Hold or be willing to obtain an IOSH Managing Safely qualification within an agreed timescale (normally within six months of appointment). Work with people at all organisational levels. Understanding of the range of professional and trade skills required for field work. Work collaboratively across Network Operations and other directorates. Grade Note: The core grade for the Field Staff Supervisor role is Band E. Candidates who are operational SAP Engineers, maintain operational authorisations, and participate in standby rotas or regularly use their authorisations may retain their higher legacy grade, Band D. We review this annually. Competencies Build relationships with managers and colleagues across Network Operations and other directorates. Competent in business systems including Ellipse and work management systems. Manage absence, HR issues, recruitment, training and assessment activities. Promote less experienced team members to achieve our goals. Encourage and manage change. Resolve people-related issues and escalate. Understand customer needs. Analyse data and situations objectively to identify causes and impacts. Improve performance. Manage time and resources while setting clear prioritise
We are looking for an experienced Multi Trader to deliver a high-quality, customer-focused reactive repairs and maintenance service across social housing properties in London. The postholder will working independently and as part of an in-house repairs team carrying out a wide range of multi-trade repairs to occupied and void properties, ensuring work is completed safely, right first time, and in line with organisational standards, statutory requirements, and customer expectations. Your accountabilities will include but not be limited to: Complete reactive repairs and minor planned works to a high standard, achieving "right first time" outcomes Diagnose faults accurately and apply appropriate repair solutions across multiple trades Work collaboratively with other operatives, supervisors, and schedulers to support service delivery Maintain stock, van, and tools in a clean, safe, and serviceable condition. Ensure compliance with relevant regulations (e.g. asbestos awareness, COSHH, manual handling) Experience and Skills Proven experience as a Multi Trader or skilled trades operative in a repairs environment Strong practical skills across multiple trades (e.g. plumbing, carpentry, plastering, tiling, general maintenance) Excellent problem-solving and fault-diagnosis ability Basic IT skills for using mobile job management systems Strong understanding of health and safety legislation and safe systems of work Please refer to the attached job profile for more details. If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you. Our benefits package includes: Annual Leave: starting at 28 days, plus Bank Holidays Subsidised Health and Fitness Membership Simply Health - help towards the costs of dentist, optician, and private medical appointments Employee Assistance Programme - including free legal, financial and counselling advice Buy and sell annual leave Pension - up to 10% employer contribution. Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway. Our values add up to P.A.C.E . Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes. Please note only shortlisted candidates will be contacted. CLOSING DATE: Friday 4 September 2026 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised. GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community
Aug 23, 2026
Full time
We are looking for an experienced Multi Trader to deliver a high-quality, customer-focused reactive repairs and maintenance service across social housing properties in London. The postholder will working independently and as part of an in-house repairs team carrying out a wide range of multi-trade repairs to occupied and void properties, ensuring work is completed safely, right first time, and in line with organisational standards, statutory requirements, and customer expectations. Your accountabilities will include but not be limited to: Complete reactive repairs and minor planned works to a high standard, achieving "right first time" outcomes Diagnose faults accurately and apply appropriate repair solutions across multiple trades Work collaboratively with other operatives, supervisors, and schedulers to support service delivery Maintain stock, van, and tools in a clean, safe, and serviceable condition. Ensure compliance with relevant regulations (e.g. asbestos awareness, COSHH, manual handling) Experience and Skills Proven experience as a Multi Trader or skilled trades operative in a repairs environment Strong practical skills across multiple trades (e.g. plumbing, carpentry, plastering, tiling, general maintenance) Excellent problem-solving and fault-diagnosis ability Basic IT skills for using mobile job management systems Strong understanding of health and safety legislation and safe systems of work Please refer to the attached job profile for more details. If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you. Our benefits package includes: Annual Leave: starting at 28 days, plus Bank Holidays Subsidised Health and Fitness Membership Simply Health - help towards the costs of dentist, optician, and private medical appointments Employee Assistance Programme - including free legal, financial and counselling advice Buy and sell annual leave Pension - up to 10% employer contribution. Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway. Our values add up to P.A.C.E . Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes. Please note only shortlisted candidates will be contacted. CLOSING DATE: Friday 4 September 2026 INTERVIEWS: TBC Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised. GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £32,814.98 per annum Working Hours: 40 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Property Services Planner/Scheduler Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The planning team located within the Camden and Dartford office locations provides support across the property services delivery model. Scheduling works for all Riverside Property Services gas servicing, communal heating servicing, EICRs, M&E PPM and repairs (all trades) activities. Which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. The role will also Include oversight of all sub-contracted work allocations. The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work. About you We are looking for someone with: • Good level IT skills and literacy • Good communication skills, both oral and written • Self-motivated, resilient, assertive and confident • Proven experience of excellent customer service skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI's. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.Key Tasks • Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner. • Work as part of a high performing team and ensure your actions are supportive of the team being successful. • Answers phones, emails, CRM cases and schedules and confirms appointments and inputs data into the system. • Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs. • Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress). • Phoning residents to ensure access is gained for works. • Work with emergency appointments and resolve scheduling conflicts. • Ensuring that subcontractors are completing jobs on time, and they submit completed documents and photographic evidence correctly ready for supervisor' review and contractor payment • Escalate any operatives/ contractors' issues to the relevant surveyor/manager • Ensuring you have the "first time fix" approach. • Assisting operatives/ supervisors / surveyors / complaints officers • Assisting in the investigation and resolution of
Aug 21, 2026
Full time
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £32,814.98 per annum Working Hours: 40 Hours per week Working Pattern: Monday-Friday/Hybrid Location: Dartford, Kent If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Property Services Planner/Scheduler Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties. Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. The planning team located within the Camden and Dartford office locations provides support across the property services delivery model. Scheduling works for all Riverside Property Services gas servicing, communal heating servicing, EICRs, M&E PPM and repairs (all trades) activities. Which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. The role will also Include oversight of all sub-contracted work allocations. The Property Services Planner will plan schedules and undertake any administrative tasks relating to the property services team, ensuring efficient and effective scheduling and delivery of repairs and compliance work. About you We are looking for someone with: • Good level IT skills and literacy • Good communication skills, both oral and written • Self-motivated, resilient, assertive and confident • Proven experience of excellent customer service skills Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile You will be responsible for planning the schedule of operatives within the Property Services Operations. You will ensure the provision of effective and efficient administration surrounding the repairs, services, compliance works and other technical projects. Supporting your team leaders, managers and operational teams to achieve KPI's. Although you may predominantly cover one area, you may be asked to support/cover other areas as the business needs.Key Tasks • Responsible for an effective administration contribution to enable work to be carried out in a timely and compliant manner. • Work as part of a high performing team and ensure your actions are supportive of the team being successful. • Answers phones, emails, CRM cases and schedules and confirms appointments and inputs data into the system. • Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works; ensure all records are always kept up to date including job details, appointments, job statuses, relevant time & dates, costs. • Ensuring that operatives are working efficiently, and operative workload is maintained in line with the WIPs (Works in progress). • Phoning residents to ensure access is gained for works. • Work with emergency appointments and resolve scheduling conflicts. • Ensuring that subcontractors are completing jobs on time, and they submit completed documents and photographic evidence correctly ready for supervisor' review and contractor payment • Escalate any operatives/ contractors' issues to the relevant surveyor/manager • Ensuring you have the "first time fix" approach. • Assisting operatives/ supervisors / surveyors / complaints officers • Assisting in the investigation and resolution of
Are you an experienced Workplace Scheduler with a good understanding of Facilities Management and building maintenance? We re recruiting for a Workplace Scheduler to coordinate engineering and maintenance activity at a prestigious financial services building in London. Sitting at the heart of service delivery, you ll ensure PPM and reactive works are scheduled effectively, compliance is maintained and engineering resources are coordinated around the operational needs of the building. The Role As the Workplace Scheduler, you will: Coordinate PPM, reactive maintenance and engineering schedules. Prioritise works based on operational and critical building requirements. Ensure maintenance activities are planned efficiently and completed on time. Monitor schedules to support compliance and service performance. Coordinate with engineers and the wider facilities team. Communicate changes, priorities and requirements to key stakeholders. About You To be successful as the Workplace Scheduler, you ll have: Previous scheduling, planning or coordination experience within FM or building services. A good understanding of PPM and reactive maintenance. Knowledge of how building services and maintenance activities impact operations. Strong organisational and prioritisation skills. Excellent communication and stakeholder management abilities. Confidence working within a fast-paced, service-led environment. You don't need to be an engineer, but you'll need enough technical understanding of building maintenance to effectively prioritise and coordinate works. What s in it for You? Salary up to £50,000 Prestigious Central London workplace Monday to Friday Predominantly site-based position Access to an on-site gym Join an established 12-person facilities and engineering team High-visibility role at the centre of operational service delivery Location: London single-site position Successful candidates will be required to complete pre-employment screening, including relevant financial, criminal, employment and education checks. Apply Now If you re an experienced Workplace Scheduler with a background in FM, maintenance scheduling or building services coordination, we d like to hear from you. Click Apply Now to submit your CV or contact Olivia Blake for a confidential discussion. Apply today for your next Workplace Scheduler opportunity in London.
Aug 21, 2026
Full time
Are you an experienced Workplace Scheduler with a good understanding of Facilities Management and building maintenance? We re recruiting for a Workplace Scheduler to coordinate engineering and maintenance activity at a prestigious financial services building in London. Sitting at the heart of service delivery, you ll ensure PPM and reactive works are scheduled effectively, compliance is maintained and engineering resources are coordinated around the operational needs of the building. The Role As the Workplace Scheduler, you will: Coordinate PPM, reactive maintenance and engineering schedules. Prioritise works based on operational and critical building requirements. Ensure maintenance activities are planned efficiently and completed on time. Monitor schedules to support compliance and service performance. Coordinate with engineers and the wider facilities team. Communicate changes, priorities and requirements to key stakeholders. About You To be successful as the Workplace Scheduler, you ll have: Previous scheduling, planning or coordination experience within FM or building services. A good understanding of PPM and reactive maintenance. Knowledge of how building services and maintenance activities impact operations. Strong organisational and prioritisation skills. Excellent communication and stakeholder management abilities. Confidence working within a fast-paced, service-led environment. You don't need to be an engineer, but you'll need enough technical understanding of building maintenance to effectively prioritise and coordinate works. What s in it for You? Salary up to £50,000 Prestigious Central London workplace Monday to Friday Predominantly site-based position Access to an on-site gym Join an established 12-person facilities and engineering team High-visibility role at the centre of operational service delivery Location: London single-site position Successful candidates will be required to complete pre-employment screening, including relevant financial, criminal, employment and education checks. Apply Now If you re an experienced Workplace Scheduler with a background in FM, maintenance scheduling or building services coordination, we d like to hear from you. Click Apply Now to submit your CV or contact Olivia Blake for a confidential discussion. Apply today for your next Workplace Scheduler opportunity in London.
Reed Business Support are recruiting for an Engineering Scheduler on behalf of our valued client. This Engineering Scheduler opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Engineering Scheduler , you will play a key role in supporting the wider team and contributing to the smooth running of daily operations. About the Role: • Coordinating and scheduling engineering and maintenance appointments across multiple locations • Acting as a key point of contact for engineers, customers and internal stakeholders • Allocating jobs to engineers based on location, skill set and availability • Monitoring engineer diaries and responding to schedule changes in real time • Maintaining accurate records, systems and documentation • Supporting wider teams with workflow, reporting and general coordination • Ensuring service level agreements and customer deadlines are consistently achieved • Delivering exceptional service and demonstrating a professional approach at all times About You: • Experience within a scheduling, planning, coordination or business support role • Excellent communication and interpersonal skills • Highly organised with strong attention to detail • Confident using Microsoft Office and CRM/Database systems • Ability to prioritise workloads and react quickly to changing demands • Proactive, team-focused, and able to manage multiple priorities • Experience working within engineering, facilities management, construction or service environments would be advantageous Benefits: • Competitive salary with annual performance reviews • Hybrid working opportunities following successful probation • 25 days annual leave plus bank holidays • Company pension scheme • Free on-site parking • Comprehensive training and development programme • Career progression opportunities within a growing engineering business • Employee Assistance Programme and wellbeing support • Annual company bonus scheme • Modern office environment with supportive management and team culture • Regular team events and employee recognition initiatives Working Hours: Monday to Friday, full-time hours with no weekend working. If you are interested in this Engineering Scheduler position, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
Aug 21, 2026
Full time
Reed Business Support are recruiting for an Engineering Scheduler on behalf of our valued client. This Engineering Scheduler opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Engineering Scheduler , you will play a key role in supporting the wider team and contributing to the smooth running of daily operations. About the Role: • Coordinating and scheduling engineering and maintenance appointments across multiple locations • Acting as a key point of contact for engineers, customers and internal stakeholders • Allocating jobs to engineers based on location, skill set and availability • Monitoring engineer diaries and responding to schedule changes in real time • Maintaining accurate records, systems and documentation • Supporting wider teams with workflow, reporting and general coordination • Ensuring service level agreements and customer deadlines are consistently achieved • Delivering exceptional service and demonstrating a professional approach at all times About You: • Experience within a scheduling, planning, coordination or business support role • Excellent communication and interpersonal skills • Highly organised with strong attention to detail • Confident using Microsoft Office and CRM/Database systems • Ability to prioritise workloads and react quickly to changing demands • Proactive, team-focused, and able to manage multiple priorities • Experience working within engineering, facilities management, construction or service environments would be advantageous Benefits: • Competitive salary with annual performance reviews • Hybrid working opportunities following successful probation • 25 days annual leave plus bank holidays • Company pension scheme • Free on-site parking • Comprehensive training and development programme • Career progression opportunities within a growing engineering business • Employee Assistance Programme and wellbeing support • Annual company bonus scheme • Modern office environment with supportive management and team culture • Regular team events and employee recognition initiatives Working Hours: Monday to Friday, full-time hours with no weekend working. If you are interested in this Engineering Scheduler position, please apply today. Reed Business Support look forward to assisting you with the next step in your career.
Scheduler Plan and manage field engineers' diaries to meet customer SLAs and maximise first-time fixes for a specialist medical equipment. Role: Scheduler Location: Wakefield Package: 25,370 Hours: Monday to Friday 9-5 /10-6 on a Rota Office based Overview Based at the company's head office in West Yorkshire, the Scheduler manages and schedules field service engineers across a defined geographical region. The role involves planning current and future appointments, balancing engineer workload against skills and location, maintaining work in progress to meet customer service targets, and supporting first-time fixes through effective route and task planning. The company is a well-established healthcare business providing specialist mobility and patient care equipment. Key responsibilities Manage engineers' diaries daily, booking and rearranging appointments while maintaining an accurate order book. Schedule current and future appointments, considering engineer skills, location and job priorities to maximise productivity. Plan engineer routes effectively to improve efficiency and support first-time Manage regional work in progress, following up on faults, parts, servicing, held and quotation-required jobs. Plan preventative maintenance using historical trends to support customer requirements and equipment availability. Monitor and report on completed jobs, engineer productivity, service levels and downtime, raising purchase orders where required. What we are looking for Essential: GCSEs, including Maths and English (minimum 3 A-C passes). Accurate data-entry skills and good proficiency in Microsoft Office, particularly Ability to prioritise and reprioritise workloads to meet customer service Clear written and verbal communication skills, with the ability to review call history and previous visit details. UK driving license Desirable: Experience working with field-based Experience within a healthcare, medical equipment or similar technical service Package and benefits 25,370 per annum 25 days' annual leave, plus bank holidays Pension scheme with matched contributions and salary sacrifice option Health cash plan, including support towards dental, optical, physiotherapy and chiropody costs. Life assurance scheme Free on-site parking Dress Down Fridays Free tea, coffee and hot chocolate Social committee Charity work opportunities Employee Engagement Committee and Champion opportunities Monthly 1-to-1s Annual appraisals Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Aug 21, 2026
Full time
Scheduler Plan and manage field engineers' diaries to meet customer SLAs and maximise first-time fixes for a specialist medical equipment. Role: Scheduler Location: Wakefield Package: 25,370 Hours: Monday to Friday 9-5 /10-6 on a Rota Office based Overview Based at the company's head office in West Yorkshire, the Scheduler manages and schedules field service engineers across a defined geographical region. The role involves planning current and future appointments, balancing engineer workload against skills and location, maintaining work in progress to meet customer service targets, and supporting first-time fixes through effective route and task planning. The company is a well-established healthcare business providing specialist mobility and patient care equipment. Key responsibilities Manage engineers' diaries daily, booking and rearranging appointments while maintaining an accurate order book. Schedule current and future appointments, considering engineer skills, location and job priorities to maximise productivity. Plan engineer routes effectively to improve efficiency and support first-time Manage regional work in progress, following up on faults, parts, servicing, held and quotation-required jobs. Plan preventative maintenance using historical trends to support customer requirements and equipment availability. Monitor and report on completed jobs, engineer productivity, service levels and downtime, raising purchase orders where required. What we are looking for Essential: GCSEs, including Maths and English (minimum 3 A-C passes). Accurate data-entry skills and good proficiency in Microsoft Office, particularly Ability to prioritise and reprioritise workloads to meet customer service Clear written and verbal communication skills, with the ability to review call history and previous visit details. UK driving license Desirable: Experience working with field-based Experience within a healthcare, medical equipment or similar technical service Package and benefits 25,370 per annum 25 days' annual leave, plus bank holidays Pension scheme with matched contributions and salary sacrifice option Health cash plan, including support towards dental, optical, physiotherapy and chiropody costs. Life assurance scheme Free on-site parking Dress Down Fridays Free tea, coffee and hot chocolate Social committee Charity work opportunities Employee Engagement Committee and Champion opportunities Monthly 1-to-1s Annual appraisals Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
We are looking for a Contract Coordinator to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Contract Coordinator Monday to Friday/ 40 hours Temporary (possibility to go permanent) £17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a Contract Coordinator you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Contract Coordinator you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Aug 21, 2026
Seasonal
We are looking for a Contract Coordinator to join the team of an established organisation in the Trinity Buoy Wharf area, on a temporary basis. This role will be working Monday to Friday, to ensure all maintenance work is completed within agreed SLA's, Contract Coordinator Monday to Friday/ 40 hours Temporary (possibility to go permanent) £17-19 ph paid weekly via umbrella Trinity Buoy Wharf As a Contract Coordinator you will: Schedule out both ppm and reactive work orders to engineers Allocate jobs as needed and updating accurately on the database Manage engineers diaries and prioritise work loads Carry out general administrative work as required To be successful as a Contract Coordinator you will need: Previous experience in scheduling Previous experience in an FM background would be ideal Experience in a similar role such as repairs planner, FM coordinator, FM Scheduler, Works coordinator, Works planner, repairs admin, Helpdesk coordinator etc If you would be interested in this role, please apply directly to this advert.
Senior Disrepair Planner Salary: Up to £31,607 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent We're looking for an organised and proactive Healthy Homes Senior Disrepair Planner to play a key role in coordinating complex disrepair cases and ensuring residents receive a responsive, customer-focused service. You'll lead a team of Disrepair Schedulers, coordinate inspections and works, manage contractor relationships and ensure cases progress efficiently from initial inspection through to completion. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases, inspections and remedial works. Optimise trade diaries and allocate resources effectively. Liaise with contractors, surveyors and internal teams to keep works progressing. Monitor workloads, deadlines and legal/regulatory requirements. Ensure accurate records and compliance information are maintained. Use data and performance information to identify risks and improve service delivery. Act as a key point of contact for customers and stakeholders. Resolve issues and competing priorities while maintaining excellent customer service. Support continuous improvement across the Healthy Homes and Disrepair service. About You You'll be highly organised with experience in housing, repairs, disrepair or property maintenance, and confident coordinating multiple cases in a busy environment. You'll have strong leadership and communication skills, excellent attention to detail and the ability to make decisions, solve problems and manage competing priorities. Most importantly, you'll be customer-focused, collaborative and committed to delivering safe, healthy homes. This is an excellent opportunity for someone looking to combine planning, leadership and housing experience in a role that makes a genuine difference to residents. Benefits 28 days annual leave plus 8 Bank Holidays, with the option to buy or sell up to 5 additional days. Agile working, providing flexibility around where and when you work. Generous pension scheme, with employer contributions of up to 10%. Employee discounts with over 3,000 online and high-street retailers. Life Assurance of up to 5x annual salary. Interest-free staff loans of up to £1,000 after six months. Cycle to Work scheme. 24/7 Employee Assistance Programme offering confidential support and advice. Enhanced maternity, paternity, shared parental and adoption leave/pay. Free eye tests and contribution towards glasses for eligible colleagues. Call-out and standby payments for applicable roles. Personal development and training opportunities, including study loans and additional study leave for external qualifications. For more information or to apply, please submit your CV
Aug 19, 2026
Full time
Senior Disrepair Planner Salary: Up to £31,607 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent We're looking for an organised and proactive Healthy Homes Senior Disrepair Planner to play a key role in coordinating complex disrepair cases and ensuring residents receive a responsive, customer-focused service. You'll lead a team of Disrepair Schedulers, coordinate inspections and works, manage contractor relationships and ensure cases progress efficiently from initial inspection through to completion. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases, inspections and remedial works. Optimise trade diaries and allocate resources effectively. Liaise with contractors, surveyors and internal teams to keep works progressing. Monitor workloads, deadlines and legal/regulatory requirements. Ensure accurate records and compliance information are maintained. Use data and performance information to identify risks and improve service delivery. Act as a key point of contact for customers and stakeholders. Resolve issues and competing priorities while maintaining excellent customer service. Support continuous improvement across the Healthy Homes and Disrepair service. About You You'll be highly organised with experience in housing, repairs, disrepair or property maintenance, and confident coordinating multiple cases in a busy environment. You'll have strong leadership and communication skills, excellent attention to detail and the ability to make decisions, solve problems and manage competing priorities. Most importantly, you'll be customer-focused, collaborative and committed to delivering safe, healthy homes. This is an excellent opportunity for someone looking to combine planning, leadership and housing experience in a role that makes a genuine difference to residents. Benefits 28 days annual leave plus 8 Bank Holidays, with the option to buy or sell up to 5 additional days. Agile working, providing flexibility around where and when you work. Generous pension scheme, with employer contributions of up to 10%. Employee discounts with over 3,000 online and high-street retailers. Life Assurance of up to 5x annual salary. Interest-free staff loans of up to £1,000 after six months. Cycle to Work scheme. 24/7 Employee Assistance Programme offering confidential support and advice. Enhanced maternity, paternity, shared parental and adoption leave/pay. Free eye tests and contribution towards glasses for eligible colleagues. Call-out and standby payments for applicable roles. Personal development and training opportunities, including study loans and additional study leave for external qualifications. For more information or to apply, please submit your CV
We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham . Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we'd love to hear from you. This could be the start of something exciting! At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £28,583 for a 37.5 hour working week Monthly performance bonuses Profit share scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. What's involved in the Planner Scheduler role? Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination. Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs. Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions. Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system. Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery. What could you bring to the Planner Scheduler role? Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector. You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
Aug 18, 2026
Full time
We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham . Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we'd love to hear from you. This could be the start of something exciting! At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £28,583 for a 37.5 hour working week Monthly performance bonuses Profit share scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. What's involved in the Planner Scheduler role? Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination. Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs. Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions. Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system. Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery. What could you bring to the Planner Scheduler role? Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector. You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business
Aug 17, 2026
Full time
Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business
Plant ManagerApplylocations: Salisburytime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101281CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Job Description Essential Job Functions: Ensure product launch objectives, project capital needs and customer requirements are met on time and adherence to strict safety protocols. Responsible for the plant's performance in manufacturing, customer satisfaction, continuous improvement, quality and delivery of product and maintaining quality and environmental certifications. Passionate about coaching and training plant personnel. Effective at setting, evaluating and inspiring individual and team goals that develop people to promote a positive "get-it-done" culture. Strategic thinker and situational leader; plan, direct, and manage the entire operation, ensuring the development and implementation of efficient operational processes to meet current and future business requirements. Organize and manage the plant Operation/Production teams to meet designated targets and objectives, while using them effectively and efficiently. Set clear expectations, design practical processes and procedures that ensure accountability and KPI's. Create and implement initiatives that drive optimization and improvements in the performance of the overall operations input, throughputs and outputs, focused production planning, scheduling, and execution. Work with managers within the plant to collect and analyze data to find ways to improve overall manufacturing capacity, teaching managers to schedule, plan, organize, direct, and run optimum day-to-day operations that meet or exceed internal expectations. Work with department managers to implement and maintain preventative maintenance programs and incorporate production floor organization and plant cleanliness among all plant personnel. Extensive knowledge of business and management principles (budgeting, production planning, material flow, inventory management, resource allocation and human resource planning). Increase production, asset capacity and flexibility, while minimizing unnecessary costs and maintaining current quality standards. Implement cost-effective systems of control over capital, operating expenditures, manpower, wages, and salaries. Establish and implement short and long-range department goals, objectives, policies, and operating procedures for the entire operations/production teams. Monitoring overall plant performance for production and quality standards. Provide direction, development, and leadership for all operational departments; ensure team members' roles and responsibilities are clear and understood. Partner with Scheduler and/or Materials Manager to ensure coordination/linking of all schedules and inventories are efficient, effective, and optimized, including source selection. Champion plant safety policies and procedures. Effectively communicate with the company Health, Safety and Environmental Policy and Procedures and manage /Executive Safety Committees. Assist in the analysis and interpretation of ERP system information. Encourage open communication at all levels within the organization as well as the customer base. Leadership and Management: Energize and engage employees through their managers by ensuring they understand and can execute operational fulfillment goals. Must be able to communicate job expectations internally; plan, monitor, appraise, and review job contributions; enforcing policies and procedures. Set monitor, and follow-up on operational and/or performance goals for each department which are aggressive, achievable, and tied to long-term goals ensuring progress is being made. Track and measure productivity by analyzing performance data, financial data, and activity reports, follow-up on operational/production performance goals/KPIs for each department. Ensure all department managers are fully informed of operational objectives. Maintain an operational atmosphere of accountability. Conduct standard meetings with department managers to ensure that priorities are clear, and coordination is good. Solve any inter-departmental issues that arise before any problems hamper the daily operations. Facilitate conflict resolution to ensure objective fulfillment and timely resolution to site specific problems and opportunities. Ensure the operations team has the necessary resources to effectively meet short and long-term goals. Establish and adjust organizational structure so that it supports the business's objectives. As the key point (face) of management to employees, have good relations and represent management with encouragement and professionalism. Qualifications: 7- 10 years of senior management experience including management position within manufacturing operations. Manufacturing of automotive products such as composites, plastics, class-A injection molded parts. Proven track record as Plant Manager. Previous experience/best practices implementing and using continuous improvement/lean tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc. to drive improvement. Proven ability in creating accountability at the management level and leading by example. Strong team building, decision-making and people management skills Direct P&L ownership and experience creating and managing budgets. Proven ability to start or stop all production or plant operations, and ability to schedule necessary changes with production, logistics, materials, etc. Broad knowledge of OSHA and workplace health and safety programs. "Own it" mentality, high energy, proactive team player with a contagious desire that inspires the team toward shared goals and purpose. A highly organized, committed, and analytical thinker who is used to substantial autonomy while ensuring that the executive leadership team is engaged. Must be articulate, resourceful, and focused. Must exhibit patience, perseverance, and persuasiveness. Solid understanding of regulatory requirements for operating plants. Knowledgeable of safety, quality, productivity, demand planning, inventory, and resource allocation processes. Education: Bachelor's degree in business, engineering, finance, or management required. MBA highly preferred; or equivalent experience. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!
Aug 16, 2026
Full time
Plant ManagerApplylocations: Salisburytime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101281CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you're only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more. Job Description Job Description Essential Job Functions: Ensure product launch objectives, project capital needs and customer requirements are met on time and adherence to strict safety protocols. Responsible for the plant's performance in manufacturing, customer satisfaction, continuous improvement, quality and delivery of product and maintaining quality and environmental certifications. Passionate about coaching and training plant personnel. Effective at setting, evaluating and inspiring individual and team goals that develop people to promote a positive "get-it-done" culture. Strategic thinker and situational leader; plan, direct, and manage the entire operation, ensuring the development and implementation of efficient operational processes to meet current and future business requirements. Organize and manage the plant Operation/Production teams to meet designated targets and objectives, while using them effectively and efficiently. Set clear expectations, design practical processes and procedures that ensure accountability and KPI's. Create and implement initiatives that drive optimization and improvements in the performance of the overall operations input, throughputs and outputs, focused production planning, scheduling, and execution. Work with managers within the plant to collect and analyze data to find ways to improve overall manufacturing capacity, teaching managers to schedule, plan, organize, direct, and run optimum day-to-day operations that meet or exceed internal expectations. Work with department managers to implement and maintain preventative maintenance programs and incorporate production floor organization and plant cleanliness among all plant personnel. Extensive knowledge of business and management principles (budgeting, production planning, material flow, inventory management, resource allocation and human resource planning). Increase production, asset capacity and flexibility, while minimizing unnecessary costs and maintaining current quality standards. Implement cost-effective systems of control over capital, operating expenditures, manpower, wages, and salaries. Establish and implement short and long-range department goals, objectives, policies, and operating procedures for the entire operations/production teams. Monitoring overall plant performance for production and quality standards. Provide direction, development, and leadership for all operational departments; ensure team members' roles and responsibilities are clear and understood. Partner with Scheduler and/or Materials Manager to ensure coordination/linking of all schedules and inventories are efficient, effective, and optimized, including source selection. Champion plant safety policies and procedures. Effectively communicate with the company Health, Safety and Environmental Policy and Procedures and manage /Executive Safety Committees. Assist in the analysis and interpretation of ERP system information. Encourage open communication at all levels within the organization as well as the customer base. Leadership and Management: Energize and engage employees through their managers by ensuring they understand and can execute operational fulfillment goals. Must be able to communicate job expectations internally; plan, monitor, appraise, and review job contributions; enforcing policies and procedures. Set monitor, and follow-up on operational and/or performance goals for each department which are aggressive, achievable, and tied to long-term goals ensuring progress is being made. Track and measure productivity by analyzing performance data, financial data, and activity reports, follow-up on operational/production performance goals/KPIs for each department. Ensure all department managers are fully informed of operational objectives. Maintain an operational atmosphere of accountability. Conduct standard meetings with department managers to ensure that priorities are clear, and coordination is good. Solve any inter-departmental issues that arise before any problems hamper the daily operations. Facilitate conflict resolution to ensure objective fulfillment and timely resolution to site specific problems and opportunities. Ensure the operations team has the necessary resources to effectively meet short and long-term goals. Establish and adjust organizational structure so that it supports the business's objectives. As the key point (face) of management to employees, have good relations and represent management with encouragement and professionalism. Qualifications: 7- 10 years of senior management experience including management position within manufacturing operations. Manufacturing of automotive products such as composites, plastics, class-A injection molded parts. Proven track record as Plant Manager. Previous experience/best practices implementing and using continuous improvement/lean tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc. to drive improvement. Proven ability in creating accountability at the management level and leading by example. Strong team building, decision-making and people management skills Direct P&L ownership and experience creating and managing budgets. Proven ability to start or stop all production or plant operations, and ability to schedule necessary changes with production, logistics, materials, etc. Broad knowledge of OSHA and workplace health and safety programs. "Own it" mentality, high energy, proactive team player with a contagious desire that inspires the team toward shared goals and purpose. A highly organized, committed, and analytical thinker who is used to substantial autonomy while ensuring that the executive leadership team is engaged. Must be articulate, resourceful, and focused. Must exhibit patience, perseverance, and persuasiveness. Solid understanding of regulatory requirements for operating plants. Knowledgeable of safety, quality, productivity, demand planning, inventory, and resource allocation processes. Education: Bachelor's degree in business, engineering, finance, or management required. MBA highly preferred; or equivalent experience. If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!
Summary: Are you ready to build momentum and drive high-impact success? We're on a mission to be the water company people trust to supply them and are proud to work for-and we need a driven leader to help us achieve it. As our Reservoir Programme Lead, you will take total ownership of our essential rolling programme to clean and maintain every service reservoir across our network. Moving into this crucial role, you will be the driving force ensuring we consistently deliver on our key commitments to the Drinking Water Inspectorate (DWI). From securing vital resources and establishing clear timelines to mitigating risks and solving complex issues, you'll lead the charge in translating strategic goals into flawless execution. Key points to consider: Collaboration is central to this role. You will act as the primary contact for the initiative. Work alongside stakeholders in Operations, Asset Management, and Engineering to maintain progress and inform leadership. Participate in the production manager's standby rota as a core requirement. Operate predominantly in the field as a proactive, self-motivated on-site presence to resolve challenges as they arise. Focus on asset optimisation during summer pace shifts in the reservoir programme through critical valve inspections and post-plating activities. Serve as a key communication link by participating in weekly online meetings to provide real-time updates on planned initiatives and reactive maintenance tasks. If you bring essential knowledge of water network systems, understand the critical function of service reservoirs, and are hungry to take on greater responsibility while accelerating your career, then don't miss out on this opportunity-apply today to lead our delivery into the future! Main responsibilities: Own/Review the planned programme including timelines and resources needed to successfully deliver the project Consult with Key stakeholders to write OMS's to streamline the process and minimise the need for DM or PM input Coordinate and manage response to water quality failures resulting in reactive reservoir cleans SME to be the point of contact for any issues There will be an Expectation to participate in a manager's standby rota. Organising/leading Regional Project meeting and OMS review meetings Work collaboratively with Engineering/Asset Management/Distribution/Production stakeholders Plan any enabling works with Schedulers (Technician involvement) Undertake site visit to locate and identify assets (check access and operation of valves/wash out's, air valves etc.) Undertake reservoir isolation and return to service valve operations Organise the necessary WQ samples and ensure these are taken in accordance with the return to service method statement Responsibility for planning contingencies for all sites Report monthly on progress against reservoir C&I programme to Reservoir Steering Group Post and plate all valves, hydrants, wash out and other key assets on site Raise any hazards on site and follow through to satisfactory resolution Ensure the Site Schematic program is updated and kept up to date Ensure site manual is updated Ensure Geofield updates are completed Weekly meetings to discuss/present the program of works to Regional management team Regular site visits to oversee progress of works, taking ownership of any remedial actions Sign off once complete and provide a summary document of the project for future reference Experience / Qualifications / Skills (Essential) Experience in water network systems and the function of a service reservoir is essential. Excellent customer service and communication skills. Strong time management and organisational skills. Practical technical experience of a water network is desirable but not essential. Project Management experience is useful. The ability to solve complex problems and drive continuous improvement. A strong health and safety culture. Understanding of the regulatory set up of the water industry. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary range £38,498.00 - £50,971.50, plus standby allowance (£3,355) + company van
Aug 16, 2026
Full time
Summary: Are you ready to build momentum and drive high-impact success? We're on a mission to be the water company people trust to supply them and are proud to work for-and we need a driven leader to help us achieve it. As our Reservoir Programme Lead, you will take total ownership of our essential rolling programme to clean and maintain every service reservoir across our network. Moving into this crucial role, you will be the driving force ensuring we consistently deliver on our key commitments to the Drinking Water Inspectorate (DWI). From securing vital resources and establishing clear timelines to mitigating risks and solving complex issues, you'll lead the charge in translating strategic goals into flawless execution. Key points to consider: Collaboration is central to this role. You will act as the primary contact for the initiative. Work alongside stakeholders in Operations, Asset Management, and Engineering to maintain progress and inform leadership. Participate in the production manager's standby rota as a core requirement. Operate predominantly in the field as a proactive, self-motivated on-site presence to resolve challenges as they arise. Focus on asset optimisation during summer pace shifts in the reservoir programme through critical valve inspections and post-plating activities. Serve as a key communication link by participating in weekly online meetings to provide real-time updates on planned initiatives and reactive maintenance tasks. If you bring essential knowledge of water network systems, understand the critical function of service reservoirs, and are hungry to take on greater responsibility while accelerating your career, then don't miss out on this opportunity-apply today to lead our delivery into the future! Main responsibilities: Own/Review the planned programme including timelines and resources needed to successfully deliver the project Consult with Key stakeholders to write OMS's to streamline the process and minimise the need for DM or PM input Coordinate and manage response to water quality failures resulting in reactive reservoir cleans SME to be the point of contact for any issues There will be an Expectation to participate in a manager's standby rota. Organising/leading Regional Project meeting and OMS review meetings Work collaboratively with Engineering/Asset Management/Distribution/Production stakeholders Plan any enabling works with Schedulers (Technician involvement) Undertake site visit to locate and identify assets (check access and operation of valves/wash out's, air valves etc.) Undertake reservoir isolation and return to service valve operations Organise the necessary WQ samples and ensure these are taken in accordance with the return to service method statement Responsibility for planning contingencies for all sites Report monthly on progress against reservoir C&I programme to Reservoir Steering Group Post and plate all valves, hydrants, wash out and other key assets on site Raise any hazards on site and follow through to satisfactory resolution Ensure the Site Schematic program is updated and kept up to date Ensure site manual is updated Ensure Geofield updates are completed Weekly meetings to discuss/present the program of works to Regional management team Regular site visits to oversee progress of works, taking ownership of any remedial actions Sign off once complete and provide a summary document of the project for future reference Experience / Qualifications / Skills (Essential) Experience in water network systems and the function of a service reservoir is essential. Excellent customer service and communication skills. Strong time management and organisational skills. Practical technical experience of a water network is desirable but not essential. Project Management experience is useful. The ability to solve complex problems and drive continuous improvement. A strong health and safety culture. Understanding of the regulatory set up of the water industry. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary range £38,498.00 - £50,971.50, plus standby allowance (£3,355) + company van
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role: We are looking for an organised and customer-focused Gas Scheduler to support the delivery of responsive gas repairs and maintenance services. You will be the first point of contact for tenants, handling incoming calls, logging repair requests, resolving queries efficiently, and coordinating appointments with operatives. This role requires excellent communication, strong administrative skills, and the ability to manage multiple priorities while delivering a high standard of customer service in a fast-paced social housing environment. What You'll Do: Using company systems to process orders adequately in order to invoice clients. Updating the system with all interactions with residents. Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level. Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both subcontract and client. Working with Supervisors and trades people to organise and schedule work Ordering equipment needed for the operative's job. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. What You'll Bring: Excellent Telephone Manner Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers' needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player What We Offer: Salary of £31,000 per annum plus benefits including: 25 days' holiday + bank holidays Pension scheme and life assurance Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Aug 14, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role: We are looking for an organised and customer-focused Gas Scheduler to support the delivery of responsive gas repairs and maintenance services. You will be the first point of contact for tenants, handling incoming calls, logging repair requests, resolving queries efficiently, and coordinating appointments with operatives. This role requires excellent communication, strong administrative skills, and the ability to manage multiple priorities while delivering a high standard of customer service in a fast-paced social housing environment. What You'll Do: Using company systems to process orders adequately in order to invoice clients. Updating the system with all interactions with residents. Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level. Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both subcontract and client. Working with Supervisors and trades people to organise and schedule work Ordering equipment needed for the operative's job. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. What You'll Bring: Excellent Telephone Manner Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers' needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player What We Offer: Salary of £31,000 per annum plus benefits including: 25 days' holiday + bank holidays Pension scheme and life assurance Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 14, 2026
Full time
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - £28,882.35 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repairs Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We're Looking for in a Repairs Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm-8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a pay cheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of £28,882.35 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you're ready to make a positive impact and develop your career in our team, we'd love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Aug 13, 2026
Full time
Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - £28,882.35 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repairs Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We're Looking for in a Repairs Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm-8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a pay cheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of £28,882.35 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you're ready to make a positive impact and develop your career in our team, we'd love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Job Title: Repairs Scheduler (Temporary) Location: Gloucestershire Contract Length: 3 Months Hourly Rate: 16.00 Are you an organised and customer-focused individual looking for a temporary role within the housing sector? Our client is searching for a dynamic Repairs Scheduler to join their dedicated Repairs Team! If you thrive in a fast-paced environment and enjoy coordinating schedules, this is the perfect opportunity for you! About the Role: As a Repairs Scheduler, you will play a pivotal role in delivering a seamless repairs service. Your responsibilities will include: Scheduling & Coordination: Efficiently schedule and allocate repair works to trade operatives and external contractors, ensuring customer satisfaction and operational efficiency. Diary Management: Monitor and adjust daily diaries to maximise productivity and minimise downtime. Customer Engagement: Liaise with tenants to arrange convenient repair appointments, providing timely information regarding their home maintenance. Fleet Management: Oversee fleet vehicle compliance, coordinating servicing and MOTs, while maintaining accurate mileage records. Key Responsibilities: Proactively manage repair works and ensure effective communication with all stakeholders. Raise and manage works orders in the housing system. Process supplier invoices for accuracy and timely payment. Support the Repairs Support Manager with reporting and KPI measurement. What We're Looking For: To succeed in this role, you should possess: Experience in office administration and database management; knowledge of the housing sector is a plus! Strong organisational and communication skills to effectively engage with both internal teams and external partners. A proactive attitude with the ability to prioritise tasks and manage your own workload. NVQ level 3 or GCSE in Maths and English (or equivalent); qualifications in database management or business administration are advantageous. Contact Liam Jones on (url removed) or (phone number removed)
Aug 11, 2026
Seasonal
Job Title: Repairs Scheduler (Temporary) Location: Gloucestershire Contract Length: 3 Months Hourly Rate: 16.00 Are you an organised and customer-focused individual looking for a temporary role within the housing sector? Our client is searching for a dynamic Repairs Scheduler to join their dedicated Repairs Team! If you thrive in a fast-paced environment and enjoy coordinating schedules, this is the perfect opportunity for you! About the Role: As a Repairs Scheduler, you will play a pivotal role in delivering a seamless repairs service. Your responsibilities will include: Scheduling & Coordination: Efficiently schedule and allocate repair works to trade operatives and external contractors, ensuring customer satisfaction and operational efficiency. Diary Management: Monitor and adjust daily diaries to maximise productivity and minimise downtime. Customer Engagement: Liaise with tenants to arrange convenient repair appointments, providing timely information regarding their home maintenance. Fleet Management: Oversee fleet vehicle compliance, coordinating servicing and MOTs, while maintaining accurate mileage records. Key Responsibilities: Proactively manage repair works and ensure effective communication with all stakeholders. Raise and manage works orders in the housing system. Process supplier invoices for accuracy and timely payment. Support the Repairs Support Manager with reporting and KPI measurement. What We're Looking For: To succeed in this role, you should possess: Experience in office administration and database management; knowledge of the housing sector is a plus! Strong organisational and communication skills to effectively engage with both internal teams and external partners. A proactive attitude with the ability to prioritise tasks and manage your own workload. NVQ level 3 or GCSE in Maths and English (or equivalent); qualifications in database management or business administration are advantageous. Contact Liam Jones on (url removed) or (phone number removed)
Howells Solutions Limited
Kingston Upon Thames, Surrey
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames £13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Sch click apply for full job details
Aug 07, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames £13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Sch click apply for full job details
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jul 31, 2026
Full time
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
We have an exciting opportunity to join Thames Water as a Day Process Controller. As the Process Controller, you will find that no working day is the same. This will provide a very interesting, challenging, and rewarding working environment. You will receive full training and support for the Health & Safety, technical and process requirements related to the plant. What you'll be doing as a Day Process Controller This role will involve controlling the work processes' day-to-day operation. The successful candidate would be responsible for operating the site according to internal company requirements, a regulatory quality standard, and meeting customer demand. Maximising sludge throughputs from the Sewage Treatment Works across to the THP plant. Processing faults and advising suitable rectification, raising issues to the Maintenance Scheduler or Performance Managers as required. Carrying out isolations to plant and issuing Permits to work as part of a safe system of work. Assisting with on-site capital project works, coordinating maintenance and operational personnel, and raising reactive work when required. Monitoring stock levels and requesting and taking deliveries as required. Monitoring, collating, and reporting data to ensure that statutory and regulatory compliance is met. Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues. Base Location : Riverside - Rainham, Essex - RM13 8QS. Working Pattern or hours: 38 Hours per week - Monday-Friday from 7:30 am to 3:36 pm. What should you bring to the role? The essential criteria to help you succeed in this role are: Experience working in an operational manufacturing production environment. Experience managing or controlling industrial processes in a similar industry. Ability to work unsupervised and be prepared to cover shifts if required. Understanding of operational health and safety procedures and perimeters. Full UK Driving Licence Required. Additional skills and experiences would be great to have: Completion of an Engineering NVQ level 2, BTEC, or equivalent is highly desirable. Previous experience with SCADA systems would be an advantage. What's in it for you? Offering a salary up to £45,000 per annum, depending on skills and experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays). Pension: Maximum of 12% = 2x employee contribution. Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%. Personal Medical Assessments - Open to all once a year. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Jul 31, 2026
Full time
We have an exciting opportunity to join Thames Water as a Day Process Controller. As the Process Controller, you will find that no working day is the same. This will provide a very interesting, challenging, and rewarding working environment. You will receive full training and support for the Health & Safety, technical and process requirements related to the plant. What you'll be doing as a Day Process Controller This role will involve controlling the work processes' day-to-day operation. The successful candidate would be responsible for operating the site according to internal company requirements, a regulatory quality standard, and meeting customer demand. Maximising sludge throughputs from the Sewage Treatment Works across to the THP plant. Processing faults and advising suitable rectification, raising issues to the Maintenance Scheduler or Performance Managers as required. Carrying out isolations to plant and issuing Permits to work as part of a safe system of work. Assisting with on-site capital project works, coordinating maintenance and operational personnel, and raising reactive work when required. Monitoring stock levels and requesting and taking deliveries as required. Monitoring, collating, and reporting data to ensure that statutory and regulatory compliance is met. Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues. Base Location : Riverside - Rainham, Essex - RM13 8QS. Working Pattern or hours: 38 Hours per week - Monday-Friday from 7:30 am to 3:36 pm. What should you bring to the role? The essential criteria to help you succeed in this role are: Experience working in an operational manufacturing production environment. Experience managing or controlling industrial processes in a similar industry. Ability to work unsupervised and be prepared to cover shifts if required. Understanding of operational health and safety procedures and perimeters. Full UK Driving Licence Required. Additional skills and experiences would be great to have: Completion of an Engineering NVQ level 2, BTEC, or equivalent is highly desirable. Previous experience with SCADA systems would be an advantage. What's in it for you? Offering a salary up to £45,000 per annum, depending on skills and experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays). Pension: Maximum of 12% = 2x employee contribution. Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%. Personal Medical Assessments - Open to all once a year. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: You will provide administration support to the business, working in a fast-paced environment which will require reactive responses to achieve a positive outcome. Dealing with engineer, customer and supplier enquiries via phone or email. With responsibility for organising, planning and ensuring the smooth running of all Installations. Key Responsibilities: Respond to any incoming calls and enquiries. Update customer records with any new information. Coordinate and book engineers for upcoming jobs. Process customer purchase orders for engineers and suppliers. Prepare and send installation packs to engineers and subcontractors digitally, on a weekly basis. Coordinate and book engineers for site installations. Complete install schedules for our engineers and subcontractors. Send the schedule to all relevant departments after all information has been checked and updated as required. Liaise with the Project delivery team on any install changes or issues you are made aware of. Work closely with the transport department to ensure installs and deliveries are aligned. Chase completed Test & commissioning sheets & work sheets from the engineers. Electronic filing of any documents that are relevant for the install dept. Log asset information and serial numbers onto our service system. Prepare and process invoices for installations. Experience Required: Experience in scheduling and planning logistics would be highly advantageous. Professional telephone manner. Good knowledge of all Microsoft packages. Ability to work in a fast-paced office environment. Proactive and reliable with a "can-do" attitude. Ability to multitask and prioritise workload. What we offer: The Airedale Group is expanding rapidly, employing circa 750 people across multiple locations in the UK. This is a fantastic time to join a progressive business with opportunities for career development. Employment Type: Permanent Working Hours: Monday to Friday: 8:30 - 17:00 Benefits: Health insurance, Cash plan, Retail discounts and Life Assurance 23 days annual leave (increasing to 26 with LOS)
Jul 31, 2026
Full time
Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: You will provide administration support to the business, working in a fast-paced environment which will require reactive responses to achieve a positive outcome. Dealing with engineer, customer and supplier enquiries via phone or email. With responsibility for organising, planning and ensuring the smooth running of all Installations. Key Responsibilities: Respond to any incoming calls and enquiries. Update customer records with any new information. Coordinate and book engineers for upcoming jobs. Process customer purchase orders for engineers and suppliers. Prepare and send installation packs to engineers and subcontractors digitally, on a weekly basis. Coordinate and book engineers for site installations. Complete install schedules for our engineers and subcontractors. Send the schedule to all relevant departments after all information has been checked and updated as required. Liaise with the Project delivery team on any install changes or issues you are made aware of. Work closely with the transport department to ensure installs and deliveries are aligned. Chase completed Test & commissioning sheets & work sheets from the engineers. Electronic filing of any documents that are relevant for the install dept. Log asset information and serial numbers onto our service system. Prepare and process invoices for installations. Experience Required: Experience in scheduling and planning logistics would be highly advantageous. Professional telephone manner. Good knowledge of all Microsoft packages. Ability to work in a fast-paced office environment. Proactive and reliable with a "can-do" attitude. Ability to multitask and prioritise workload. What we offer: The Airedale Group is expanding rapidly, employing circa 750 people across multiple locations in the UK. This is a fantastic time to join a progressive business with opportunities for career development. Employment Type: Permanent Working Hours: Monday to Friday: 8:30 - 17:00 Benefits: Health insurance, Cash plan, Retail discounts and Life Assurance 23 days annual leave (increasing to 26 with LOS)