CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Events Coordinator to join our team and deliver exceptional event and workplace experience. As an Event/Admin Coordinator, you will be responsible for ensuring the seamless delivery of all office events. Working in partnership with internal and external stakeholders, you will ensure every event is executed to the highest standard and in full compliance with Health and Safety requirements and office event guidelines. Innovation and excellence are at the heart of what we do. Within this role, you will be accountable for continuously reviewing and updating event processes, ensuring all event guides remain current, and identifying opportunities to enhance the quality, safety, and efficiency of event delivery. The role will require strong coordination, planning, and leadership skills to guarantee that all event requirements - such as supervision, security, and support services - are properly managed. You will oversee the smooth running of events across all UK offices and ensure a best-in-class workplace experience. Key Responsibilities: Lead on the drafting, approval, and ongoing maintenance of the Event Policy, ensuring it remains current and compliant with all relevant standards. Take full responsibility for the end-to-end management of all events and large meetings across all client sites, ensuring flawless planning and execution. Manage all location requirements, including meeting room allocation, logistics, and setup for both internal and external client events. Ensure clear and consistent communication with all stakeholders, providing regular updates throughout each event's lifecycle. Oversee Host team requirements at event locations to ensure a seamless and professional attendee experience. Provide management information and reporting to the client, including delegate numbers, meeting room utilization, and financial summaries. Produce detailed post-event ("wash-up") reports following all major or complex events, highlighting successes and opportunities for improvement. Ensure all events are delivered in compliance with licensing, health, safety, and environmental requirements. Plan, coordinate, and execute client events, maintaining flexibility to support event operations outside of normal business hours when required. Provide logistical support for internal events and meetings, collaborating with the wider Workplace Operations team to deliver seamless setups and event execution - including space configuration, d cor, catering (F&B), gifts, and related requirements. Support on-site operations, which may occasionally involve physical setup tasks such as moving furniture or preparing event spaces. JOB DESCRIPTION Manage on-floor stationery stocks, ensuring timely replenishment of toner, paper, laminating, and binding supplies across designated areas and meeting rooms. Possess a working knowledge of basic hand tools (training will be provided as needed). Take full ownership of your floor and surrounding areas, maintaining cleanliness and condition, reporting issues via Concept, and ensuring all service requests are completed within agreed SLAs. Manage deliveries and support operations: Oversee and report on deliveries, update staff on events and news, promote the "One Team" culture, assist with service delivery, and provide ad hoc admin support. Support building and mailroom activities: Conduct building inductions when required, and manage mailroom tasks including courier bookings, inventory, and post/gift distribution. Person Specification: Experience in Administration or Event Coordinating, Treat people the way they want to be treated - fostering respect, empathy, and understanding. Bring contagious energy and positivity to every interaction. See every day as a new opportunity to shine and show up with enthusiasm. Maintain a proactive mindset and can-do attitude, even in fast-paced or changing environments. Be highly organised and efficient, mastering task management and prioritisation. Anticipate and resolve potential issues before they become problems. Strong communication and interpersonal skills, building great relationships across teams and suppliers. Flexible, adaptable, and resourceful - thriving under pressure and during live events. Detail-oriented with a passion for creating smooth, high-quality experiences for others.
Mar 11, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Events Coordinator to join our team and deliver exceptional event and workplace experience. As an Event/Admin Coordinator, you will be responsible for ensuring the seamless delivery of all office events. Working in partnership with internal and external stakeholders, you will ensure every event is executed to the highest standard and in full compliance with Health and Safety requirements and office event guidelines. Innovation and excellence are at the heart of what we do. Within this role, you will be accountable for continuously reviewing and updating event processes, ensuring all event guides remain current, and identifying opportunities to enhance the quality, safety, and efficiency of event delivery. The role will require strong coordination, planning, and leadership skills to guarantee that all event requirements - such as supervision, security, and support services - are properly managed. You will oversee the smooth running of events across all UK offices and ensure a best-in-class workplace experience. Key Responsibilities: Lead on the drafting, approval, and ongoing maintenance of the Event Policy, ensuring it remains current and compliant with all relevant standards. Take full responsibility for the end-to-end management of all events and large meetings across all client sites, ensuring flawless planning and execution. Manage all location requirements, including meeting room allocation, logistics, and setup for both internal and external client events. Ensure clear and consistent communication with all stakeholders, providing regular updates throughout each event's lifecycle. Oversee Host team requirements at event locations to ensure a seamless and professional attendee experience. Provide management information and reporting to the client, including delegate numbers, meeting room utilization, and financial summaries. Produce detailed post-event ("wash-up") reports following all major or complex events, highlighting successes and opportunities for improvement. Ensure all events are delivered in compliance with licensing, health, safety, and environmental requirements. Plan, coordinate, and execute client events, maintaining flexibility to support event operations outside of normal business hours when required. Provide logistical support for internal events and meetings, collaborating with the wider Workplace Operations team to deliver seamless setups and event execution - including space configuration, d cor, catering (F&B), gifts, and related requirements. Support on-site operations, which may occasionally involve physical setup tasks such as moving furniture or preparing event spaces. JOB DESCRIPTION Manage on-floor stationery stocks, ensuring timely replenishment of toner, paper, laminating, and binding supplies across designated areas and meeting rooms. Possess a working knowledge of basic hand tools (training will be provided as needed). Take full ownership of your floor and surrounding areas, maintaining cleanliness and condition, reporting issues via Concept, and ensuring all service requests are completed within agreed SLAs. Manage deliveries and support operations: Oversee and report on deliveries, update staff on events and news, promote the "One Team" culture, assist with service delivery, and provide ad hoc admin support. Support building and mailroom activities: Conduct building inductions when required, and manage mailroom tasks including courier bookings, inventory, and post/gift distribution. Person Specification: Experience in Administration or Event Coordinating, Treat people the way they want to be treated - fostering respect, empathy, and understanding. Bring contagious energy and positivity to every interaction. See every day as a new opportunity to shine and show up with enthusiasm. Maintain a proactive mindset and can-do attitude, even in fast-paced or changing environments. Be highly organised and efficient, mastering task management and prioritisation. Anticipate and resolve potential issues before they become problems. Strong communication and interpersonal skills, building great relationships across teams and suppliers. Flexible, adaptable, and resourceful - thriving under pressure and during live events. Detail-oriented with a passion for creating smooth, high-quality experiences for others.
Property Lead Department: Property Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Amanda Pearce Description We are looking for a surveyor to join our Property Team, reporting to the Head of Property, to ensure we get the best from our store portfolio, helping to drive profitability for the business. We are a small team and our ethos is very much to support each other, with a flexible outlook to manage the challenges that arise from over 150 stores in the UK and Ireland, in shopping centres, retail parks and high streets. We are looking for someone with drive, commercial acumen and an ability to work at a fast pace to keep up with the culture of the rest of the business but always keeping a close eye on the detail. A natural inclination to collaborate is fundamental, including sharing market information that you acquire through your network or own investigations. PROPERTY LEAD ROLE & RESPONSIBILITIES Actively overseeing the store estate in line with River Island's Property Strategy, negotiating terms for new stores, lease renewals, rent reviews and regears directly with landlords and their agents, as well as working with our own external agents. Working with RI Finance to appraise deals and the ultimate profitability of any one store. Working with our in-house Legal Team and external lawyers to complete transactions in a timely and cost-effective manner. Working with the Shopfitting team to facilitate the smooth completion of refits and the fitting out of new stores. Manage relationships with landlords and property management companies. Managing our Rating consultants and supporting the Property Management Coordinator in her dealings with them. Supporting the Property Management Coordinator in her dealings with our Service Charge Consultants. REQUIREMENTS MRICS 3-5 years of post-qualification experience either with a national retailer or in private practice. Problem-solving and negotiation abilities. Valid driving licence. Excellent communication skills. About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you: Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. The choice to opt in for healthcare through our provider AXA. ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
Mar 11, 2026
Full time
Property Lead Department: Property Employment Type: Permanent - Full Time Location: Head Office, Chelsea House Reporting To: Amanda Pearce Description We are looking for a surveyor to join our Property Team, reporting to the Head of Property, to ensure we get the best from our store portfolio, helping to drive profitability for the business. We are a small team and our ethos is very much to support each other, with a flexible outlook to manage the challenges that arise from over 150 stores in the UK and Ireland, in shopping centres, retail parks and high streets. We are looking for someone with drive, commercial acumen and an ability to work at a fast pace to keep up with the culture of the rest of the business but always keeping a close eye on the detail. A natural inclination to collaborate is fundamental, including sharing market information that you acquire through your network or own investigations. PROPERTY LEAD ROLE & RESPONSIBILITIES Actively overseeing the store estate in line with River Island's Property Strategy, negotiating terms for new stores, lease renewals, rent reviews and regears directly with landlords and their agents, as well as working with our own external agents. Working with RI Finance to appraise deals and the ultimate profitability of any one store. Working with our in-house Legal Team and external lawyers to complete transactions in a timely and cost-effective manner. Working with the Shopfitting team to facilitate the smooth completion of refits and the fitting out of new stores. Manage relationships with landlords and property management companies. Managing our Rating consultants and supporting the Property Management Coordinator in her dealings with them. Supporting the Property Management Coordinator in her dealings with our Service Charge Consultants. REQUIREMENTS MRICS 3-5 years of post-qualification experience either with a national retailer or in private practice. Problem-solving and negotiation abilities. Valid driving licence. Excellent communication skills. About Us We're a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together - and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. This role is based at our Head Office in West London. Check us out here on a map. What we can offer you: Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site! Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust. A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year. Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders! Flexible working is a given, on top of payday and summer early finish Fridays. Give as you earn scheme, a 'Giver Island' day each year and receive matched funding. Support with upskilling through on the job training and qualifications. A succession plan if you want to progress. A generous bonus scheme & private pension plan. The choice to opt in for healthcare through our provider AXA. ️ 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need! Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values- including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit . Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. To find out more about this interview process, check out our hiring process below.
About Rockinghorse Children s Charity Rockinghorse Children s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children s wards and baby units throughout Sussex. We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. About the role Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day to day delivery of our projects and services. Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects. This is a hands on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children s charity. You ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex. Duties of the role Delivering incredible projects that save and improve lives. Rockinghorse delivers and funds around 70 projects per year supporting sick and disabled children in hospital. Project Delivery & Day to Day Coordination Support the administration, coordination, and delivery of Rockinghorse projects across Sussex. Maintain project schedules, trackers, documentation, and communication logs. Organise meetings, site visits, check ins, project reviews, and installations. Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries. Ensure accurate filing and record keeping across all project documentation. Prepare project reports for internal use. Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity. Maintain records on the projects database ensuring all records are accurate and up to date. Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries. Working with NHS Staff & Project Champions Support NHS staff and Rockinghorse Champions and NHS staff to develop and submit project proposals. Be a point of contact for day to day project enquiries. Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow up. Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery. Monitoring, Evaluation & Impact Collect data, feedback, photos, and evaluation information for all projects. Support the Senior Projects Manager with implementing the charity s impact and evaluation frameworks. Help prepare impact summaries for fundraising, communications, and reporting purposes. Maintain accurate monitoring records for project KPIs and outputs. Internal Communication & Cross Team Support Provide regular updates to colleagues across Fundraising, Communications and Operations. Assist in preparing content and information for marketing and donor stewardship. Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support. Operational & Administrative Support Assist with central office admin tasks related to project delivery. Support the organisation of project related events. Help maintain project files, compliance records, and data protection requirements. Assist with volunteer coordination for project related activities where required. Person specification Essential experience, skills, and knowledge for the role: Experience supporting the coordination or administration of projects, programmes, or multi stakeholder activities. Strong organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders. Ability to work proactively, use initiative and solve problems as they arise. Good attention to detail and strong record keeping skills. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems. Ability to handle confidential and sensitive information appropriately. A commitment to the mission and values of Rockinghorse Children s Charity. Knowledge of safeguarding and safe working practices. Desirable experience, skills, and knowledge: Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people. Understanding of project evaluation, monitoring, or impact measurement. Experience supporting finance, HR, operations, or volunteer functions. Familiarity with compliance and data protection (GDPR) requirements. Experience with project management or CRM systems (Rockinghorse uses e-tapestry). Benefits of working for Rockinghorse Children s Charity: 25 days annual leave (prorated for part-time) plus bank holidays. An additional day of annual leave on your birthday. Christmas closure days (prorated for part-time) up to three additional days of annual leave. Cycle to work scheme. Competitive pension scheme. Employee and dependants health cash plan including access to an online GP and counselling. Family leave including maternity, adoption, shared parental and paternity leave. Ongoing opportunities for learning and professional development for staff. Quarterly reward and recognition days for all staff. Opportunity for flexible, hybrid and part-time working. Access to Enterprise Car Club. Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. Application Process To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification. Your covering letter must address your experience, skills, and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too. If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally. All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role as demonstrated in the covering letter. Estimated Timeframes: Application Deadline: midnight 5th April 2026 Shortlisting: w/c 6th April 2026 Interviews will be the: 15th or 16th April 2026 Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills). The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment. The role will be available from 1 April 2026 (depending on post holder s availability).
Mar 11, 2026
Full time
About Rockinghorse Children s Charity Rockinghorse Children s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children s wards and baby units throughout Sussex. We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. About the role Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day to day delivery of our projects and services. Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects. This is a hands on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children s charity. You ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex. Duties of the role Delivering incredible projects that save and improve lives. Rockinghorse delivers and funds around 70 projects per year supporting sick and disabled children in hospital. Project Delivery & Day to Day Coordination Support the administration, coordination, and delivery of Rockinghorse projects across Sussex. Maintain project schedules, trackers, documentation, and communication logs. Organise meetings, site visits, check ins, project reviews, and installations. Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries. Ensure accurate filing and record keeping across all project documentation. Prepare project reports for internal use. Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity. Maintain records on the projects database ensuring all records are accurate and up to date. Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries. Working with NHS Staff & Project Champions Support NHS staff and Rockinghorse Champions and NHS staff to develop and submit project proposals. Be a point of contact for day to day project enquiries. Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow up. Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery. Monitoring, Evaluation & Impact Collect data, feedback, photos, and evaluation information for all projects. Support the Senior Projects Manager with implementing the charity s impact and evaluation frameworks. Help prepare impact summaries for fundraising, communications, and reporting purposes. Maintain accurate monitoring records for project KPIs and outputs. Internal Communication & Cross Team Support Provide regular updates to colleagues across Fundraising, Communications and Operations. Assist in preparing content and information for marketing and donor stewardship. Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support. Operational & Administrative Support Assist with central office admin tasks related to project delivery. Support the organisation of project related events. Help maintain project files, compliance records, and data protection requirements. Assist with volunteer coordination for project related activities where required. Person specification Essential experience, skills, and knowledge for the role: Experience supporting the coordination or administration of projects, programmes, or multi stakeholder activities. Strong organisational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders. Ability to work proactively, use initiative and solve problems as they arise. Good attention to detail and strong record keeping skills. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems. Ability to handle confidential and sensitive information appropriately. A commitment to the mission and values of Rockinghorse Children s Charity. Knowledge of safeguarding and safe working practices. Desirable experience, skills, and knowledge: Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people. Understanding of project evaluation, monitoring, or impact measurement. Experience supporting finance, HR, operations, or volunteer functions. Familiarity with compliance and data protection (GDPR) requirements. Experience with project management or CRM systems (Rockinghorse uses e-tapestry). Benefits of working for Rockinghorse Children s Charity: 25 days annual leave (prorated for part-time) plus bank holidays. An additional day of annual leave on your birthday. Christmas closure days (prorated for part-time) up to three additional days of annual leave. Cycle to work scheme. Competitive pension scheme. Employee and dependants health cash plan including access to an online GP and counselling. Family leave including maternity, adoption, shared parental and paternity leave. Ongoing opportunities for learning and professional development for staff. Quarterly reward and recognition days for all staff. Opportunity for flexible, hybrid and part-time working. Access to Enterprise Car Club. Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. Application Process To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification. Your covering letter must address your experience, skills, and knowledge against the eight essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the four desirable criteria, please outline these too. If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally. All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role as demonstrated in the covering letter. Estimated Timeframes: Application Deadline: midnight 5th April 2026 Shortlisting: w/c 6th April 2026 Interviews will be the: 15th or 16th April 2026 Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills). The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment. The role will be available from 1 April 2026 (depending on post holder s availability).
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 11, 2026
Full time
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Bangladesh Youth League / Centre for Youth and Community Development (CYCD) Job Description Job Title: Project Coordinator Responsible to: Director of CYCD Project: Ami Sylheti Bangali Project Hours: 30 hours per week Salary: £29,640 - £30,529 per year Contract Length: 2 years (fixed term) Annual Leave: 20 days per year plus public holidays Disclosure: A DBS check is required for this post. Purpose of the Role The Project Coordinator will be responsible for the day-to-day management and coordination of the Ami Sylheti Bangali Project. This role involves leading staff and volunteers, ensuring the successful delivery of activities, and supporting the wider aims of celebrating and preserving Sylheti-Bangladeshi heritage in the UK. The post holder will strengthen community participation, encourage intergenerational learning, and promote cultural pride across Luton and neighbouring towns. Key Responsibilities 1. Project Management and Delivery: Oversee all aspects of project planning, coordination, and delivery to ensure milestones are achieved. Develop and maintain detailed work plans, risk assessments, and delivery timetables. Engage local communities and partner organisations to maximise participation and visibility. 2. Leadership and Supervision: Supervise project staff, ensuring effective induction, support, and performance management. Hold regular one-to-one and team meetings to support professional development and maintain high standards of delivery. 3. Volunteer Management: Recruit, induct, and support project volunteers in line with BYL's Volunteer Policy and Procedures. Provide ongoing supervision, mentoring, and recognition of volunteer contributions. Deliver volunteer training to increase understanding of Sylheti-Bangladeshi history and its impact on the local community. 4. Monitoring and Evaluation: Establish and manage systems to monitor project progress, outcomes, and impact. Gather quantitative and qualitative data, including feedback from participants. Produce regular narrative and data-rich reports for the CYCD Director, Board of Trustees, and Project Steering Group. 5. Promotion and Communication: Lead on promoting project activities across Luton, Bedford, Northampton, Milton Keynes, and St Albans. Use social media, community networks, and local media to raise awareness and celebrate achievements. Build positive relationships with schools, cultural organisations, and community groups. 6. Finance and Administration: Manage delegated budgets and petty cash responsibly, ensuring compliance with BYL's financial procedures. Monitor expenditure, forecast costs, and prepare timely reports to funders and trustees. 7. Policy and Compliance: Ensure all project activities adhere to BYL's policies, including safeguarding, equality, diversity, and health & safety, environmental sutainability Promote a safe, inclusive, and supportive environment for all participants and staff. Person Specification Criteria: Education & Qualifications: GCSEs A-C in English and Maths (or equivalent) (Essential) Degree-level education (Desirable) Experience: Experience in project leadership, preferably in the voluntary/community sector; experience supervising staff and volunteers; proven record of delivering community-based projects (Essential) Experience managing heritage, cultural, or education projects (Desirable) Skills: Strong project management and communication skills; ability to monitor outputs and outcomes; budgeting and reporting experience; ability to engage diverse audiences; promotion and marketing experience (Essential) Experience using digital platforms or virtual heritage tools(Desirable) Personal Attributes: Flexible and adaptable; team leader with attention to detail; able to work under pressure and meet deadlines; strong interpersonal and organisational skills (Essential) Awareness of Sylheti-Bangladeshi culture and heritage (Desirable) Additional Information Bangladesh Youth League / CYCD is committed to equality, diversity, and inclusion in all areas of its work. The successful candidate will promote fair treatment and respect for all staff, volunteers, and participants. Because of the nature of this work, the post is subject to a Disclosure and Barring Service (DBS) check. Applicants must disclose any convictions, bind-overs, or cautions that are not 'spent' under the Rehabilitation of Offenders Act 1974. A previous conviction will not necessarily disqualify an applicant from employment.
Mar 11, 2026
Full time
Bangladesh Youth League / Centre for Youth and Community Development (CYCD) Job Description Job Title: Project Coordinator Responsible to: Director of CYCD Project: Ami Sylheti Bangali Project Hours: 30 hours per week Salary: £29,640 - £30,529 per year Contract Length: 2 years (fixed term) Annual Leave: 20 days per year plus public holidays Disclosure: A DBS check is required for this post. Purpose of the Role The Project Coordinator will be responsible for the day-to-day management and coordination of the Ami Sylheti Bangali Project. This role involves leading staff and volunteers, ensuring the successful delivery of activities, and supporting the wider aims of celebrating and preserving Sylheti-Bangladeshi heritage in the UK. The post holder will strengthen community participation, encourage intergenerational learning, and promote cultural pride across Luton and neighbouring towns. Key Responsibilities 1. Project Management and Delivery: Oversee all aspects of project planning, coordination, and delivery to ensure milestones are achieved. Develop and maintain detailed work plans, risk assessments, and delivery timetables. Engage local communities and partner organisations to maximise participation and visibility. 2. Leadership and Supervision: Supervise project staff, ensuring effective induction, support, and performance management. Hold regular one-to-one and team meetings to support professional development and maintain high standards of delivery. 3. Volunteer Management: Recruit, induct, and support project volunteers in line with BYL's Volunteer Policy and Procedures. Provide ongoing supervision, mentoring, and recognition of volunteer contributions. Deliver volunteer training to increase understanding of Sylheti-Bangladeshi history and its impact on the local community. 4. Monitoring and Evaluation: Establish and manage systems to monitor project progress, outcomes, and impact. Gather quantitative and qualitative data, including feedback from participants. Produce regular narrative and data-rich reports for the CYCD Director, Board of Trustees, and Project Steering Group. 5. Promotion and Communication: Lead on promoting project activities across Luton, Bedford, Northampton, Milton Keynes, and St Albans. Use social media, community networks, and local media to raise awareness and celebrate achievements. Build positive relationships with schools, cultural organisations, and community groups. 6. Finance and Administration: Manage delegated budgets and petty cash responsibly, ensuring compliance with BYL's financial procedures. Monitor expenditure, forecast costs, and prepare timely reports to funders and trustees. 7. Policy and Compliance: Ensure all project activities adhere to BYL's policies, including safeguarding, equality, diversity, and health & safety, environmental sutainability Promote a safe, inclusive, and supportive environment for all participants and staff. Person Specification Criteria: Education & Qualifications: GCSEs A-C in English and Maths (or equivalent) (Essential) Degree-level education (Desirable) Experience: Experience in project leadership, preferably in the voluntary/community sector; experience supervising staff and volunteers; proven record of delivering community-based projects (Essential) Experience managing heritage, cultural, or education projects (Desirable) Skills: Strong project management and communication skills; ability to monitor outputs and outcomes; budgeting and reporting experience; ability to engage diverse audiences; promotion and marketing experience (Essential) Experience using digital platforms or virtual heritage tools(Desirable) Personal Attributes: Flexible and adaptable; team leader with attention to detail; able to work under pressure and meet deadlines; strong interpersonal and organisational skills (Essential) Awareness of Sylheti-Bangladeshi culture and heritage (Desirable) Additional Information Bangladesh Youth League / CYCD is committed to equality, diversity, and inclusion in all areas of its work. The successful candidate will promote fair treatment and respect for all staff, volunteers, and participants. Because of the nature of this work, the post is subject to a Disclosure and Barring Service (DBS) check. Applicants must disclose any convictions, bind-overs, or cautions that are not 'spent' under the Rehabilitation of Offenders Act 1974. A previous conviction will not necessarily disqualify an applicant from employment.
THE PSP ASSOCIATION
Milton Keynes, Buckinghamshire
Job Purpose This maternity cover role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region. You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region. This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager. Contract Type Full Time - Fixed Term Contract (Maternity Leave Cover) for up to 12 months with potential to extend subject to organisational requirements. Expected end date of 19 April 2027. Salary: £27,500 per annum Hours of Work & Annual Leave: 35 hours per week - this may include working some unsociable hours, including evenings and weekends. 28 days plus bank holidays. Pro-rated for part time role. The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager. Key Responsibilities: To be 'first point of call' for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email. To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP's and neurology clinics. To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate. Ensure a maximum response to all helpline calls, emails and enquires. To keep clear and accurate records and statistics of enquires received and actions taken. To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager. Develop and maintain the existing database of key health and social care professionals and regional services. Attend outreach events to build the profile of PSPA services amongst health and social care professionals. Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region. To signpost to PSPA Support Groups and services. Liaise with external services to signpost to local support. Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends. Liaise with the fundraising team to signpost to fundraising activities. Liaise with the Volunteer Coordinator to maintain and build volunteering in the region. To attend and contribute constructively to team and other meetings as required. To ensure the implementation of policies, procedures and quality standards as defined by PSPA. Contribute to the development of literature and articles for PSPA Matters. To undertake any other tasks, by agreement as required, in support of the work of PSPA. The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees. Person Specification Essential Criteria: Experience in delivering helpline and/or information and support services Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view Ability to keep accurate records Willingness to undertake training and continuing personal development Experience of and sensitivity to communicating with audiences from a range of backgrounds Strong IT skills, with experience in MS Office products and customer relationship management software Flexible and reliable attitude and the ability to self-organise and to work without direct supervision Good communication skills, both oral and written and excellent telephone manner Ability to manage difficulty questions, emotions and situations in a calm and confident way. Desirable Criteria: Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS An understanding of Safeguarding and an ability to follow relevant policies and procedures Knowledge of healthcare or social care systems. For more information and to apply, please visit our website via the button below.
Mar 11, 2026
Full time
Job Purpose This maternity cover role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region. You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region. This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager. Contract Type Full Time - Fixed Term Contract (Maternity Leave Cover) for up to 12 months with potential to extend subject to organisational requirements. Expected end date of 19 April 2027. Salary: £27,500 per annum Hours of Work & Annual Leave: 35 hours per week - this may include working some unsociable hours, including evenings and weekends. 28 days plus bank holidays. Pro-rated for part time role. The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager. Key Responsibilities: To be 'first point of call' for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email. To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP's and neurology clinics. To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate. Ensure a maximum response to all helpline calls, emails and enquires. To keep clear and accurate records and statistics of enquires received and actions taken. To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager. Develop and maintain the existing database of key health and social care professionals and regional services. Attend outreach events to build the profile of PSPA services amongst health and social care professionals. Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region. To signpost to PSPA Support Groups and services. Liaise with external services to signpost to local support. Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends. Liaise with the fundraising team to signpost to fundraising activities. Liaise with the Volunteer Coordinator to maintain and build volunteering in the region. To attend and contribute constructively to team and other meetings as required. To ensure the implementation of policies, procedures and quality standards as defined by PSPA. Contribute to the development of literature and articles for PSPA Matters. To undertake any other tasks, by agreement as required, in support of the work of PSPA. The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees. Person Specification Essential Criteria: Experience in delivering helpline and/or information and support services Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view Ability to keep accurate records Willingness to undertake training and continuing personal development Experience of and sensitivity to communicating with audiences from a range of backgrounds Strong IT skills, with experience in MS Office products and customer relationship management software Flexible and reliable attitude and the ability to self-organise and to work without direct supervision Good communication skills, both oral and written and excellent telephone manner Ability to manage difficulty questions, emotions and situations in a calm and confident way. Desirable Criteria: Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS An understanding of Safeguarding and an ability to follow relevant policies and procedures Knowledge of healthcare or social care systems. For more information and to apply, please visit our website via the button below.
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: S11348 Stroke Support Coordinator Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 29 March 2026 Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Support Coordinator We're looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in South Derbyshire. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Position: S11348 Stroke Support Coordinator Location: Home-based South Derbyshire. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 18 hours per week Salary: Circa £14,100 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 29 March 2026 Interview Date: To be confirmed. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service. Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will: Support new stroke survivors and their carers from hospital discharge into the community. Take a person-centred approach to goal setting and support to enable stroke survivors and their carers to improve communication Provide personalised information, advice and support. Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes. Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke. About You The post holder will have experience/background in: Providing person centred support. Working to improve outcomes for individuals/communities Using technology and IT systems to support your work and keep timely, accurate records. Working collaboratively with other professionals in a variety of settings. Delivering presentations and organising local events This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs smoothly What we're looking for: Experience in customer service or admin A positive, friendly personality and great communication skills Ability to juggle tasks in a fast-paced environment Confidence in upselling and cross-selling when it makes sense Good IT skills (Microsoft Office and ERP systems) Perks: Competitive salary Casual dress Company pension On-site parking Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Mar 10, 2026
Full time
Job Description: Customer Service & Sales Coordinator Looking for a role where you can combine great customer service with a bit of sales flair? We're after someone upbeat, organised, and confident in spotting opportunities to upsell and cross-sell. The Role: This is a varied role combining customer service, order processing, and sales support. You'll be the first point of contact for customers, ensuring every interaction is positive and professional. Alongside handling enquiries and processing orders, you'll spot opportunities to upsell and cross-sell products, helping customers get the best value while driving business growth. What you'll be doing: Answering customer enquiries by phone, email, and online Processing orders accurately and keeping things moving Sorting out delivery or product issues quickly and professionally Spotting chances to upsell and cross-sell products Keeping customer records up to date Working with the team to make sure everything runs smoothly What we're looking for: Experience in customer service or admin A positive, friendly personality and great communication skills Ability to juggle tasks in a fast-paced environment Confidence in upselling and cross-selling when it makes sense Good IT skills (Microsoft Office and ERP systems) Perks: Competitive salary Casual dress Company pension On-site parking Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees. Position: S11347 Stroke Support Coordinator Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £18,800 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026 Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service. Reporting to the Service Delivery Coach, the Stroke Support Coordinator's key responsibilities will include: Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes. Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database. Supporting clients to make informed lifestyle changes which will help them to prevent further strokes. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. Planning and facilitating Stroke support group sessions to increase participants' understanding of stroke and how to manage/ support their recovery. About You The post holder will have experience/background in: Experience of providing person centred support. Experience of working with people with a disability or long-term health condition, and their carers. Experience of using technology and IT systems to support your work and keep timely, accurate records. Effective listening skills with the ability to communicate clearly with a wide range of people. Experience of working with health and social care professionals in a variety of settings. This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 10, 2026
Full time
Support Coordinator This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees. Position: S11347 Stroke Support Coordinator Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings) Hours: Part-time, 24 hours per week Salary: Circa £18,800 per annum (FTE circa £27,435 per annum) Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027 Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 22 March 2026 Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service. Reporting to the Service Delivery Coach, the Stroke Support Coordinator's key responsibilities will include: Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes. Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database. Supporting clients to make informed lifestyle changes which will help them to prevent further strokes. Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway. Planning and facilitating Stroke support group sessions to increase participants' understanding of stroke and how to manage/ support their recovery. About You The post holder will have experience/background in: Experience of providing person centred support. Experience of working with people with a disability or long-term health condition, and their carers. Experience of using technology and IT systems to support your work and keep timely, accurate records. Effective listening skills with the ability to communicate clearly with a wide range of people. Experience of working with health and social care professionals in a variety of settings. This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Edinburgh . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Mar 10, 2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Edinburgh . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
Location : Richmond Upon Thames About the Role: As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations for a dedicated global technology client account in Richmond Upon Thames. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor. What You'll Do: Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. Ensure all shipped packages are protected against damage. Apply appropriate postage amounts and required identification to outgoing mail and packages. Stock copy rooms and provide first communication for copier fleet production. Check daily and replenish, if necessary, all mail and postage supplies. Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Previous mailroom experience Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 10, 2026
Full time
Location : Richmond Upon Thames About the Role: As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations for a dedicated global technology client account in Richmond Upon Thames. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor. What You'll Do: Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival. Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule. Ensure all shipped packages are protected against damage. Apply appropriate postage amounts and required identification to outgoing mail and packages. Stock copy rooms and provide first communication for copier fleet production. Check daily and replenish, if necessary, all mail and postage supplies. Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Previous mailroom experience Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Police Community Relations Assistant - City of Birmingham page is loaded Police Community Relations Assistant - City of Birminghamlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 03/13/2026 PAY GRADE: Grade 16 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking motivated, service-oriented Police Community Relations Assistants. This position supports law enforcement efforts to strengthen community partnerships, increase public awareness of crime, and educate residents and businesses on crime prevention and reporting practices. Incumbents regularly prepare and deliver oral and visual presentations to citizens and business owners on crime prevention strategies and initiatives that enhance police-community relations. Employees work under general supervision, exercising independent judgment within established guidelines. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $37,128 - $57,595 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's license. Customer service experience (e.g., handling complaints, answering questions). Public speaking experience (e.g., making presentations to large groups such as businesses, churches, schools). PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Bachelor's degree in Social Work or related field (e.g., Psychology, Sociology, Counseling) from an accredited university or college. TYPICAL JOB DUTIES: Establishes and maintains engagement with the local community by coordinating community activities, organizing/attending neighborhood meetings, promoting community events, and informing citizens of services offered in order to build positive relationships between the police department and the community. Answers questions from community members regarding safety, crime tips, and relevant services provided by the police department. Attends and/or speaks at community events (e.g., neighborhood watch meetings, neighborhood association meetings) in order to provide information to members of the local community. Communicates crime-related information (e.g., crime alerts, local crime statistics, safety tips) to members of the local community so that citizens are informed and equipped to deal with crime in their respective areas. Coordinates donation collections for local charity drives (e.g., tornado relief, toy drive, coat drive, food drive) in order to assist with community relief efforts. Organizes speaking engagements on behalf of the department in order to provide information to the local community regarding various police-related topics (e.g., safety, departmental services offered, departmental initiatives, crime stats, crime prevention). Serves as a liaison between the police department and the local community by responding to complaints, questions, and requests from citizens in order to resolve issues within the community. Coordinates security audits of businesses and residential locations by visiting the location, performing an on-site inspection, and providing recommendations to make the business or residence safer. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. WORK ENVIRONMENT: Work is conducted both indoors in an office setting as well as regular field visits to external places of business, community centers, churches, etc. Work involves use of office equipment, such as a computer, phone, copier, projectors, laptops, etc. May require working overtime including nights and weekends. Work may also require working with angry or irate citizens. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Mar 10, 2026
Full time
Police Community Relations Assistant - City of Birmingham page is loaded Police Community Relations Assistant - City of Birminghamlocations: Merit System: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: R TARGET CLOSE DATE: 03/13/2026 PAY GRADE: Grade 16 TYPE: Full time JOB SUMMARY: The City of Birmingham is seeking motivated, service-oriented Police Community Relations Assistants. This position supports law enforcement efforts to strengthen community partnerships, increase public awareness of crime, and educate residents and businesses on crime prevention and reporting practices. Incumbents regularly prepare and deliver oral and visual presentations to citizens and business owners on crime prevention strategies and initiatives that enhance police-community relations. Employees work under general supervision, exercising independent judgment within established guidelines. COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is listed below: $37,128 - $57,595 MINIMUM QUALIFICATIONS: The following are job-related qualifications that are required for employment consideration for this position: Driver's license. Customer service experience (e.g., handling complaints, answering questions). Public speaking experience (e.g., making presentations to large groups such as businesses, churches, schools). PREFERRED QUALIFICATIONS: The following are job-related qualifications deemed desirable by the City of Birmingham. These qualifications may be considered by a hiring agency when reviewing applications and inviting candidates to participate in subsequent steps in the selection processes. Bachelor's degree in Social Work or related field (e.g., Psychology, Sociology, Counseling) from an accredited university or college. TYPICAL JOB DUTIES: Establishes and maintains engagement with the local community by coordinating community activities, organizing/attending neighborhood meetings, promoting community events, and informing citizens of services offered in order to build positive relationships between the police department and the community. Answers questions from community members regarding safety, crime tips, and relevant services provided by the police department. Attends and/or speaks at community events (e.g., neighborhood watch meetings, neighborhood association meetings) in order to provide information to members of the local community. Communicates crime-related information (e.g., crime alerts, local crime statistics, safety tips) to members of the local community so that citizens are informed and equipped to deal with crime in their respective areas. Coordinates donation collections for local charity drives (e.g., tornado relief, toy drive, coat drive, food drive) in order to assist with community relief efforts. Organizes speaking engagements on behalf of the department in order to provide information to the local community regarding various police-related topics (e.g., safety, departmental services offered, departmental initiatives, crime stats, crime prevention). Serves as a liaison between the police department and the local community by responding to complaints, questions, and requests from citizens in order to resolve issues within the community. Coordinates security audits of businesses and residential locations by visiting the location, performing an on-site inspection, and providing recommendations to make the business or residence safer. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs. WORK ENVIRONMENT: Work is conducted both indoors in an office setting as well as regular field visits to external places of business, community centers, churches, etc. Work involves use of office equipment, such as a computer, phone, copier, projectors, laptops, etc. May require working overtime including nights and weekends. Work may also require working with angry or irate citizens. EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Each Merit System member city/agency operates its own equal employment opportunity policies available on the individual city/agency website. ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at or phone at (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process. NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply. DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.
Facilities Coordinator 12-Month FTC Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Facilities Management is about caring for colleagues and the places they work. It is a critical function that looks after the health, safety and wellbeing of individuals and site infrastructure. Reporting to the Facilities Manager, you will be a member of the Engineering and Facilities Management team taking responsibility for the operational delivery, financial management and implementation of FM practices, processes and procedures. This role will also provide support across a range of accountabilities and responsibilities that ensure the FM team function in delivery facilities management and care for colleagues across all UK sites. Key responsibilities As a member of the Boots EFM Team, support the delivery of efficient and effective Facilities Management services across key UK locations. Support the Facilities Manager in meeting financial challenges by looking for operational efficiencies and cost-effective solutions to operational challenges. Support the facilities Manager in driving the performance management of facilities services such as engineering, security, catering and porterage. Liaise with multiple business resource groups to provide Facilities Management support / constructive challenge. Administrative responsibilities including Financial processes / controls, including the raising / management of purchase orders and invoicing and maintaining dashboard reporting. Help deliver the annual revenue and capital budgets working alongside the Facilities Manager to ensure appropriate governance and controls are preserved. Working with FM Manager to ensure budgets are maintained in line with departmental targets and third-party payment processes work. Management of procurement processes, including confirmation of costs and creation of orders. Working collaboratively with the FM Manager and Service Providers to ensure service and performance is maintained at the highest levels. Supporting the performance review process, preparing reports and reviewing actions. Maintain a strong working relationship with third-party teams to ensure focus remains on strategic, and operational activity. Understand key performance indicators of contractual service level agreements. Challenging failings with FM providers. Work with key partners to understand ways of working and help develop and execute key strategic priorities including. What you'll need to have (our must-haves) Experience working in a facilities management environment either within a customer or provider role. Understanding of financial and budget management Working knowledge of basic Health & Safety and compliance practices and policies. Experience working with range of internal and external stakeholders and providers Understanding of commercial and procurement processes such as cost negotiation and ordering processes Flexible approach to changing priorities and goals within a dynamic and changing environment Willingness to travel to within the UK, specifically to WBA Southern sites and relevant supplier sites as required. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Mar 10, 2026
Contractor
Facilities Coordinator 12-Month FTC Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Facilities Management is about caring for colleagues and the places they work. It is a critical function that looks after the health, safety and wellbeing of individuals and site infrastructure. Reporting to the Facilities Manager, you will be a member of the Engineering and Facilities Management team taking responsibility for the operational delivery, financial management and implementation of FM practices, processes and procedures. This role will also provide support across a range of accountabilities and responsibilities that ensure the FM team function in delivery facilities management and care for colleagues across all UK sites. Key responsibilities As a member of the Boots EFM Team, support the delivery of efficient and effective Facilities Management services across key UK locations. Support the Facilities Manager in meeting financial challenges by looking for operational efficiencies and cost-effective solutions to operational challenges. Support the facilities Manager in driving the performance management of facilities services such as engineering, security, catering and porterage. Liaise with multiple business resource groups to provide Facilities Management support / constructive challenge. Administrative responsibilities including Financial processes / controls, including the raising / management of purchase orders and invoicing and maintaining dashboard reporting. Help deliver the annual revenue and capital budgets working alongside the Facilities Manager to ensure appropriate governance and controls are preserved. Working with FM Manager to ensure budgets are maintained in line with departmental targets and third-party payment processes work. Management of procurement processes, including confirmation of costs and creation of orders. Working collaboratively with the FM Manager and Service Providers to ensure service and performance is maintained at the highest levels. Supporting the performance review process, preparing reports and reviewing actions. Maintain a strong working relationship with third-party teams to ensure focus remains on strategic, and operational activity. Understand key performance indicators of contractual service level agreements. Challenging failings with FM providers. Work with key partners to understand ways of working and help develop and execute key strategic priorities including. What you'll need to have (our must-haves) Experience working in a facilities management environment either within a customer or provider role. Understanding of financial and budget management Working knowledge of basic Health & Safety and compliance practices and policies. Experience working with range of internal and external stakeholders and providers Understanding of commercial and procurement processes such as cost negotiation and ordering processes Flexible approach to changing priorities and goals within a dynamic and changing environment Willingness to travel to within the UK, specifically to WBA Southern sites and relevant supplier sites as required. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Mar 10, 2026
Full time
External Affairs Coordinator page is loaded External Affairs Coordinatorlocations: London: Manchestertime type: Full timeposted on: Posted Todayjob requisition id: R7582 At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it's our people who make this happen. External Affairs Coordinator Permanent London: £35,963-£39,915 or Manchester: £34,539-£38,334 Hybrid Working - minimum of 2 days in office per week The work of the External Affairs Coordinator shapes how AQA engages with the the wider education sector on vital developments across curriculum and assessment and wider education policy. You'll support meaningful influencing activity that helps create better outcomes for learners and contributes to education at a national level.You'll coordinate and deliver external affairs plans that help AQA maximise its external impact. You'll bring clarity, structure and alignment across multiple teams so activity is well sequenced, purposeful and visible. If you have experience in similar roles, charities or education organisations we would welcome an application from you. In this role, you'll be responsible for: Planning and coordinating activity across comms, policy and public affairs to keep external influencing work on track Maintaining and communicating a live forward planning grid of reports, events and publications Producing briefings, reports and updates that support senior leaders and external engagement Supporting the delivery of AQA's public affairs events programme Supporting External Affairs Senior Leadership Team with the development of the AQA's influencing strategy. What's in it for you Opportunities to shape work that influences national education debates Career development through hands on experience across policy, public affairs and communications A supportive hybrid working environment The chance to contribute to education reform at an exciting time of change 25 days annual leave, rising with service, with additional office closure at the end of December Private Medical Insurance and a Healthcare Cash Reward Plan A great pension offer which could see combined contributions of 18.5% Up to four days leave to enable volunteering opportunities Diversity and inclusion At AQA, we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyone-regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and empowered to thrive. We actively promote inclusive language, avoid stereotypes, and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences. What we are looking for You'll thrive in this role if you enjoy bringing structure, clarity and energy to a busy and fast moving environment Experience coordinating projects or activity across teams Strong written communication, including summarising information clearly Confident stakeholder engagement and relationship building Excellent organisational skills including scheduling, note taking and proofreading Interest and some experience in politics, and/or education policy Application process To apply, please submit your CV and complete the application questions. The application deadline is 23:59 on 16 March 2026.Interviews will take place in person in the week beginning 30 March 2026.Please note that an Enhanced DBS check will be required for the successful candidate. Recruitment Agencies We have a preferred supplier list (PSL) in place.Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Full Job Description Summary Purpose: To lead on the planning and delivery of external affairs plans, working collaboratively across the business with multiple stakeholders, with the goal of increasing AQA's impact within our influencing work. The post holder will facilitate the smooth and effective operation of the External Affairs business area by providing administrative and planning support to the team, particularly through managing a live grid of proposed external activities such as report publications and events. The post holder is also responsible for reporting on the progress and milestones across AQA's influencing strategy.Landscape: It is important that attention is paid to the sequencing of policy reports, events and planned communications activities, to maximise the impact AQA has externally. The postholder will be key in making that vision a reality - planning and coordinating activities, as well as providing administrative support as necessary for individual teams during high workload periods. The External Affairs business area is at the heart of the Influencing strategy, so the postholder will play an important role in ensuring it's implemented, reviewed and reported on for senior internal stakeholders. Activities: Responsible for planning and monitoring progress to ensure key deliverables and milestones are achieved within workstreams related to the Influencing strategy Responsible for organising and chairing regular cross-department working groups and team meetings Working collaboratively with senior leaders across AQA departments, holding them to account to ensure key Influencing strategy deliverables are delivered Managing the comparison of quotes and business cases for key Influencing strategy project spend to prove value and justify spend Managing and updating overarching planning documents to keep on track of when key events and reports are happening Supporting the Head of External Affairs in complying with AQA reporting, strategy updates, and assurance processes, and with organising any large and/or regular meetings Produce briefings for events and provide updates for elsewhere in AQA, for example for the Chief Executive Officer Working with public affairs colleagues in managing events, such as booking venues, procure name tags, request dietary information from attendees, etc Working with public affairs colleagues to manage AQA's strategic stakeholder management system Supporting policy colleagues in publishing reports, for example analysing data, researching policy areas and with proof reading Supporting media colleagues during busy times, for example by proofreading communications and helping to keep track of external media interest Working with the Head of External Affairs to help foster a joined-up approach to working across comms, policy and public affairs Conducting specialist research into external events and stakeholders to inform strategy Need to know (to be successful in this role, you will need to know): Experience in the implementation and tracking of projects, including across departments An understanding of the context within which the External Affairs business area and AQA operate, including good knowledge of the political landscape and the education policy arena Ability to develop and maintain effective working relationships with a range of stakeholders Experience of delivering, reviewing and reporting on a preferably politically influential strategy Good analytical skills, for example summarising stakeholder insight research Good working knowledge and understanding of administrative procedures, processes and relevant IT applications How to develop and maintain high quality planning documents, in particular timelines and grids Good writing skills, for example experience of drafting briefings and/or proofreading documents for publication
Workforce and Retention Coordinator We are currently recruiting for a Workforce and Retention Coordinator to start immediately for 6 Months; on a temporary Contract The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive £30.373-£33,-21an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To provide administrative support to the Workforce and Retention Manager in all activities related to the development and administration of the retention, support and wellbeing services for the psychiatric and wider mental health workforce. To provide administrative support for a range of activities relating to the retention of the psychiatric and Mental Health Workforce and member CPD. To provide administrative support to a range of lead clinicians (including the Registrar, Presidential Lead for Retention and Wellbeing, Chairs of the Workforce and SAS Committees as required and for various working groups and committees including preparatory work and follow up such as agenda setting, minute taking and action tracking. To provide administrative support for arranging events including face to face and online webinars, training, conferences, induction events and stakeholder engagement events. This includes liaising with facilities to arrange appropriate catering and audio-visual requirements and could require travel and overnight stays. To provide administrative support for workforce policy, briefings and report writing, administering, and transcribing data, and collating reports. To draft appropriate user-focussed content for College digital platforms, including uploading and publishing information on the website, using our content management system, & through social media. Regularly reviewing our communication channels to ensure content is relevant, engaging and up to date. ABOUT YOU? Excellent interpersonal, communication and written skills. Excellent telephone and online manner and an ability to manage queries consistently and professionally. Excellent IT, data management and MS Office skills including email. Knowledge of Content Management Systems for editing and uploading web page content.
Mar 10, 2026
Seasonal
Workforce and Retention Coordinator We are currently recruiting for a Workforce and Retention Coordinator to start immediately for 6 Months; on a temporary Contract The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive £30.373-£33,-21an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To provide administrative support to the Workforce and Retention Manager in all activities related to the development and administration of the retention, support and wellbeing services for the psychiatric and wider mental health workforce. To provide administrative support for a range of activities relating to the retention of the psychiatric and Mental Health Workforce and member CPD. To provide administrative support to a range of lead clinicians (including the Registrar, Presidential Lead for Retention and Wellbeing, Chairs of the Workforce and SAS Committees as required and for various working groups and committees including preparatory work and follow up such as agenda setting, minute taking and action tracking. To provide administrative support for arranging events including face to face and online webinars, training, conferences, induction events and stakeholder engagement events. This includes liaising with facilities to arrange appropriate catering and audio-visual requirements and could require travel and overnight stays. To provide administrative support for workforce policy, briefings and report writing, administering, and transcribing data, and collating reports. To draft appropriate user-focussed content for College digital platforms, including uploading and publishing information on the website, using our content management system, & through social media. Regularly reviewing our communication channels to ensure content is relevant, engaging and up to date. ABOUT YOU? Excellent interpersonal, communication and written skills. Excellent telephone and online manner and an ability to manage queries consistently and professionally. Excellent IT, data management and MS Office skills including email. Knowledge of Content Management Systems for editing and uploading web page content.
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Mar 10, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Tenancy Coordinator / Senior Tenancy Coordinator (Renewals Department) Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period) Location: Tower Bridge We are looking for an exceptional Coordinator to contribute to the smooth and safe running of the department and assist the team in effectively executing administrative aspects of new deals, change of sharer, renewals and tenancy terminations in order to maximise the efficiency of the Tenancy Services department. Main Duties Responsible for the drafting of tenancy deal documentation. Preparation of tenancy agreements within specified time frame. Dealing with basic / standard client and tenant queries. Referring complex negotiation queries promptly to the relevant negotiator/Tenancy. Notifying team leader / head of tenancy services of any negotiation or compliance issues. Executing tenancy agreements upon instruction from Tenancy Progression Coordinator. Regular review of lettings processes to ensure these are followed at all times. Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc. Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks. Manage Non-Managed Right to Rent re-checks process. Attributes Proactive, highly motivated and confident. Strong organisational and time management skills. Ability to work as part of a team with tenancy services team and also branches. Good working knowledge of lettings and tenancy legislation and contract requirements. About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Mar 09, 2026
Full time
Tenancy Coordinator / Senior Tenancy Coordinator (Renewals Department) Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period) Location: Tower Bridge We are looking for an exceptional Coordinator to contribute to the smooth and safe running of the department and assist the team in effectively executing administrative aspects of new deals, change of sharer, renewals and tenancy terminations in order to maximise the efficiency of the Tenancy Services department. Main Duties Responsible for the drafting of tenancy deal documentation. Preparation of tenancy agreements within specified time frame. Dealing with basic / standard client and tenant queries. Referring complex negotiation queries promptly to the relevant negotiator/Tenancy. Notifying team leader / head of tenancy services of any negotiation or compliance issues. Executing tenancy agreements upon instruction from Tenancy Progression Coordinator. Regular review of lettings processes to ensure these are followed at all times. Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc. Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks. Manage Non-Managed Right to Rent re-checks process. Attributes Proactive, highly motivated and confident. Strong organisational and time management skills. Ability to work as part of a team with tenancy services team and also branches. Good working knowledge of lettings and tenancy legislation and contract requirements. About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Go back Torbay and South Devon NHS Foundation Trust Social Care Business Administrator The closing date is 19 March 2026 Our Social Care Business Administrator will provide high-quality administrative support to the day-to-day operations of the Adult Mental Health Social Care Team and to its management and senior leadership team. Main duties of the job You will be expected to provide efficient administrative support to underpin Adult Social Care processes within Torbay and South Devon NHS Foundation Trust. This can include but is not limited to: Managing HR matters such as annual leave, sickness absence, and attendance sheets. General administrative tasks for the team leads, social workers and community care workers such as typing and sending letters, printing and ordering equipment. Minute-taking for team meetings and for important statutory meetings such as safeguarding or best interests meetings. Creation of an on-going duty rota for the team and creation and maintenance of shared electronic folders. Supporting the referral co ordinator at times and vice versa. The administration support to the management and the senior leadership team will include arranging multi agency meetings, screening calls and emails, assisting with the preparation of reports or presentations to deadline, and creating meeting agendas and minutes. You will be required to liaise with social workers and other clinicians, private and third sector providers as well as service users and carers, when necessary, to communicate and gather information. You will be expected to prioritise and manage your own workload under the line management of the Social Work Lead. The post holder will receive professional supervision from the Referral Co ordinator who is a Band 4. About us You will be working within the Under 65 Mental Health Social Care team. The U65MH Social Care team aims to ensure robust assessment, support and review of clients with severe and enduring mental health problems who requires social care input. The team work to maximise the independence of all clients through providing personalised and proportionate assessment of their social care needs. Working closely with the local CMHTs and community voluntary sector the team aim to provide a strength based approach to all their work. The team is committed to high quality provision and delivery of social care statutory interventions. This post is professionally supervised by the Referral Coordinator within the team, who will provide support, appraisal and monthly supervision. The post holder is ultimately accountable to, and line managed by one of the two social work leads within the team. The team is committed to high quality provision and delivery of social care statutory interventions. Job responsibilities Communication and working relationships Handle sensitive information e.g. handle and communicate sensitive and sometimes upsetting information relating to service users in accordance with Trust confidentiality and other information governance policies. Ability to communicate verbally or in writing with a variety of people, including other professionals, clinicians, providers, service users and families. Communicate updates and information effectively to the teams. Analytical and judgement Ability to identify urgency of calls for action accordingly and direct calls to the most appropriate member of the team. Phones will be mainly covered by the referral coordinator however there will be occasions where the business admin will need to pick this role up. Planning and organisation Good time management for own work and ability to prioritise work, with support and guidance from Social Work Lead. Ability to work flexibly and under pressure, being open to change in an ever evolving environment. Patient and client care You will not have any responsibility for the direct provision of care or treatment to service users. However, the post holder will have some contact with service users/clients/carers when arranging meetings/appointments. Ensure the Social Care database and current client electronic recording system is routinely updated with the latest relevant information on service users. Policy and service development Maintain robust and integrated office management and administrative systems for the Social Care Team in accordance with Trust policy. Assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care Team. Alert the Social Work Lead of any discrepancies, risks or issues as they arise. Follow policies in own role. May be required to comment/implement policies and proposed changes to practices, procedures for own area of work, e.g.: may comment on procedures/implements administrative policies in own area to include office management and administrative systems for the Social Care Team. Finance, equipment and other resources Maintaining and ordering of stationery and office equipment for the social care team and AMHP team. Information technology and administrative duties Provide accurate and timely administrative support to the Social Care Team, as above. Ensure tasks are completed effectively and within given timescales. Maintain and update the social care databases accurately and in a timely fashion. Research and development Undertake audits as necessary to own work, e.g.: assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care funding office and make suggestions for appropriate changes to ensure the efficient management of the office. Responsibility for supervision,leadershipand management The post holder will not have responsibility in this area. Freedom to act Provide excellent administrative support to the Social Care Team, as requested by the Social Work Lead and team members, including the following tasks: Support and facilitate meetings through sourcing suitable venues, recording of notes / minutes and distribution of associated paperwork. Follow up actions as necessary. This will include Minutes for Staff Meetings Minutes for Safeguarding / Best Interest /Risk management / Multi professional meetings and other ad hoc meetings. Review and update Patient / Client records on database ensuring accurate recording and retrieval of data. Undertake general office duties to include dealing with the post (collections and outgoing), scanning / photocopying and associated tasks. Dealing with IT Issues within the Teams, set up IT systems for all staff to access and trouble shooting where possible. Liaise with the Trust Human Resources and Payroll department and process annual leave and sickness leave for all team members. Completion of annual leave forms and distribute to allocated team members ensuring correct leave is recorded. Provide administrative support to the Mental Health social care Panel, preparation of electronic records for Panel. Provide administrative support to the senior leadership team. Develop excellent Knowledge of Policy and Procedures Torbay and South Devon NHS Foundation Trust for staffing, HR and Payroll. Person Specification Qualifications and training IT Skills - European Computer Driving Licence or equivalent. RSA 3, NVQ 3 or equivalent qualification or experience. GCSE level of education or equivalent experience in Mathematics and English. Knowledge and experience Excellent working knowledge of application of IT software packages, in particular Access, Excel, Word and Outlook. Range of work procedures and work practices required, e.g.: knowledge of contract and financial systems operating within Council/NHS. Knowledge of contract and financial systems operating within Local Authorities/NHS. Specific Skills Experience of working to competing deadlines with a variety of stakeholders. Experience of working in a busy environment. Plan and organise complex activities or programmes requiring formulation adjustment, e.g.: co ordinate activities which include multi disciplinary meetings social care meetings and appointments, panel meetings requiring specific attention to detail. Ability to prioritise diary arrangements and re arrange at last minute. Skilled communicator with excellent verbal and written communication skills. Minute/note taking skills with accurate keyboard skills and computer literacy. Experience of working within the NHS. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Torbay and South Devon NHS Foundation Trust
Mar 08, 2026
Full time
Go back Torbay and South Devon NHS Foundation Trust Social Care Business Administrator The closing date is 19 March 2026 Our Social Care Business Administrator will provide high-quality administrative support to the day-to-day operations of the Adult Mental Health Social Care Team and to its management and senior leadership team. Main duties of the job You will be expected to provide efficient administrative support to underpin Adult Social Care processes within Torbay and South Devon NHS Foundation Trust. This can include but is not limited to: Managing HR matters such as annual leave, sickness absence, and attendance sheets. General administrative tasks for the team leads, social workers and community care workers such as typing and sending letters, printing and ordering equipment. Minute-taking for team meetings and for important statutory meetings such as safeguarding or best interests meetings. Creation of an on-going duty rota for the team and creation and maintenance of shared electronic folders. Supporting the referral co ordinator at times and vice versa. The administration support to the management and the senior leadership team will include arranging multi agency meetings, screening calls and emails, assisting with the preparation of reports or presentations to deadline, and creating meeting agendas and minutes. You will be required to liaise with social workers and other clinicians, private and third sector providers as well as service users and carers, when necessary, to communicate and gather information. You will be expected to prioritise and manage your own workload under the line management of the Social Work Lead. The post holder will receive professional supervision from the Referral Co ordinator who is a Band 4. About us You will be working within the Under 65 Mental Health Social Care team. The U65MH Social Care team aims to ensure robust assessment, support and review of clients with severe and enduring mental health problems who requires social care input. The team work to maximise the independence of all clients through providing personalised and proportionate assessment of their social care needs. Working closely with the local CMHTs and community voluntary sector the team aim to provide a strength based approach to all their work. The team is committed to high quality provision and delivery of social care statutory interventions. This post is professionally supervised by the Referral Coordinator within the team, who will provide support, appraisal and monthly supervision. The post holder is ultimately accountable to, and line managed by one of the two social work leads within the team. The team is committed to high quality provision and delivery of social care statutory interventions. Job responsibilities Communication and working relationships Handle sensitive information e.g. handle and communicate sensitive and sometimes upsetting information relating to service users in accordance with Trust confidentiality and other information governance policies. Ability to communicate verbally or in writing with a variety of people, including other professionals, clinicians, providers, service users and families. Communicate updates and information effectively to the teams. Analytical and judgement Ability to identify urgency of calls for action accordingly and direct calls to the most appropriate member of the team. Phones will be mainly covered by the referral coordinator however there will be occasions where the business admin will need to pick this role up. Planning and organisation Good time management for own work and ability to prioritise work, with support and guidance from Social Work Lead. Ability to work flexibly and under pressure, being open to change in an ever evolving environment. Patient and client care You will not have any responsibility for the direct provision of care or treatment to service users. However, the post holder will have some contact with service users/clients/carers when arranging meetings/appointments. Ensure the Social Care database and current client electronic recording system is routinely updated with the latest relevant information on service users. Policy and service development Maintain robust and integrated office management and administrative systems for the Social Care Team in accordance with Trust policy. Assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care Team. Alert the Social Work Lead of any discrepancies, risks or issues as they arise. Follow policies in own role. May be required to comment/implement policies and proposed changes to practices, procedures for own area of work, e.g.: may comment on procedures/implements administrative policies in own area to include office management and administrative systems for the Social Care Team. Finance, equipment and other resources Maintaining and ordering of stationery and office equipment for the social care team and AMHP team. Information technology and administrative duties Provide accurate and timely administrative support to the Social Care Team, as above. Ensure tasks are completed effectively and within given timescales. Maintain and update the social care databases accurately and in a timely fashion. Research and development Undertake audits as necessary to own work, e.g.: assist with the routine review and evaluation of the effectiveness of business support systems for the Social Care funding office and make suggestions for appropriate changes to ensure the efficient management of the office. Responsibility for supervision,leadershipand management The post holder will not have responsibility in this area. Freedom to act Provide excellent administrative support to the Social Care Team, as requested by the Social Work Lead and team members, including the following tasks: Support and facilitate meetings through sourcing suitable venues, recording of notes / minutes and distribution of associated paperwork. Follow up actions as necessary. This will include Minutes for Staff Meetings Minutes for Safeguarding / Best Interest /Risk management / Multi professional meetings and other ad hoc meetings. Review and update Patient / Client records on database ensuring accurate recording and retrieval of data. Undertake general office duties to include dealing with the post (collections and outgoing), scanning / photocopying and associated tasks. Dealing with IT Issues within the Teams, set up IT systems for all staff to access and trouble shooting where possible. Liaise with the Trust Human Resources and Payroll department and process annual leave and sickness leave for all team members. Completion of annual leave forms and distribute to allocated team members ensuring correct leave is recorded. Provide administrative support to the Mental Health social care Panel, preparation of electronic records for Panel. Provide administrative support to the senior leadership team. Develop excellent Knowledge of Policy and Procedures Torbay and South Devon NHS Foundation Trust for staffing, HR and Payroll. Person Specification Qualifications and training IT Skills - European Computer Driving Licence or equivalent. RSA 3, NVQ 3 or equivalent qualification or experience. GCSE level of education or equivalent experience in Mathematics and English. Knowledge and experience Excellent working knowledge of application of IT software packages, in particular Access, Excel, Word and Outlook. Range of work procedures and work practices required, e.g.: knowledge of contract and financial systems operating within Council/NHS. Knowledge of contract and financial systems operating within Local Authorities/NHS. Specific Skills Experience of working to competing deadlines with a variety of stakeholders. Experience of working in a busy environment. Plan and organise complex activities or programmes requiring formulation adjustment, e.g.: co ordinate activities which include multi disciplinary meetings social care meetings and appointments, panel meetings requiring specific attention to detail. Ability to prioritise diary arrangements and re arrange at last minute. Skilled communicator with excellent verbal and written communication skills. Minute/note taking skills with accurate keyboard skills and computer literacy. Experience of working within the NHS. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Torbay and South Devon NHS Foundation Trust
Terms of employment: Full time, permanent Position Location: Remote, in the UK. Candidates should be prepared to travel to London once a month for in person team meet ups. Please note that travel for these routine office visits is self funded. Occasional travel to Animal Equality events may be required, with all associated expenses fully covered. Line Manager: Executive Director WHO WE ARE Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India. Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more. Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant based food system. We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption. Animal Equality UK's current key campaigns include: Strengthening enforcement of animal protection laws Halting the expansion of Scotland's salmon farming industry Achieving a ban on foie gras imports Securing species specific slaughter legislation for fish Inspiring the public to eat plants, not animals ABOUT THE ROLE Animal Equality's campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets. We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision makers, and mobilising the public to create lasting change for farmed animals. Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation's wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions focused mindset, as well as the discipline to execute projects effectively and professionally. The Campaigns Coordinator will report to the Executive Director and work closely with others across our UK and international teams. The appointee will play a key role in coordinating and inspiring volunteers and external stakeholders. The Campaigns Coordinator will have opportunities to travel across the UK and internationally to organise and lead peaceful demonstrations, ensuring Animal Equality maintains a visible, strategic, and compelling presence at key decision making moments. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL. JOB DESCRIPTION General Responsibilities Campaign delivery: Drive Animal Equality's high impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources. Stakeholder management: Build and maintain strong relationships with decision makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes. Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in person action. Peaceful protest coordination: Organise creative, non violent demonstrations and direct actions that advance campaign objectives and attract media coverage. Research and uncovering malpractice: Conduct desk based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence based campaigns. Uncover scandals through desk based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture. Media generation: Work with Animal Equality's Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure. Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality's campaign priorities. Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met. Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness. Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns. Represent Animal Equality's culture: Support Animal Equality's life saving work by producing high quality output, embracing and representing the organisation's culture principles proudly at all times, and supporting our philanthropic efforts. Support with other ad hoc duties as requested by your line manager. Individual Attributes Required You are a professional, confident, and resilient campaigner who thrives in a fast paced environment and is committed to Animal Equality's objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big picture strategy and on the ground delivery, bringing fresh ideas and relentless energy to every project. You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality's mission is a must, as is professionalism, adaptability, and discretion. You must have a minimum of three years' experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns. Holiday entitlement equal to 33 days per year (including standard public holidays). Personalised Employee Assistance Program (EAP): an Animal Equality funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy. Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm. Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work. Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills. A free vegan lunch every month at the Animal Equality monthly meetups. APPLY NOW Complete the application form below. Applications should comprise a full curriculum vitae, an accompanying cover letter, and answers to the following questions: Why do you want to work for Animal Equality? What will you bring to Animal Equality? The deadline for applications is Wednesday, April 1, 2026. The interview process comprises a multiple stage interview and Skills Test. The appointment process will run throughout February and April, with a view to Animal Equality UK making an offer to the successful candidate shortly after. Address Line 1 Address Line 2 City Postcode Country Email Address Phone Number CV Max. file size: 3 MB. Max. file size: 3 MB. Application Questions Please upload your responses to the questions: 1. Why do you want to work for Animal Equality? 2. What will you bring to Animal Equality . click apply for full job details
Mar 06, 2026
Full time
Terms of employment: Full time, permanent Position Location: Remote, in the UK. Candidates should be prepared to travel to London once a month for in person team meet ups. Please note that travel for these routine office visits is self funded. Occasional travel to Animal Equality events may be required, with all associated expenses fully covered. Line Manager: Executive Director WHO WE ARE Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India. Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more. Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant based food system. We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption. Animal Equality UK's current key campaigns include: Strengthening enforcement of animal protection laws Halting the expansion of Scotland's salmon farming industry Achieving a ban on foie gras imports Securing species specific slaughter legislation for fish Inspiring the public to eat plants, not animals ABOUT THE ROLE Animal Equality's campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets. We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision makers, and mobilising the public to create lasting change for farmed animals. Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation's wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions focused mindset, as well as the discipline to execute projects effectively and professionally. The Campaigns Coordinator will report to the Executive Director and work closely with others across our UK and international teams. The appointee will play a key role in coordinating and inspiring volunteers and external stakeholders. The Campaigns Coordinator will have opportunities to travel across the UK and internationally to organise and lead peaceful demonstrations, ensuring Animal Equality maintains a visible, strategic, and compelling presence at key decision making moments. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL. JOB DESCRIPTION General Responsibilities Campaign delivery: Drive Animal Equality's high impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources. Stakeholder management: Build and maintain strong relationships with decision makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes. Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in person action. Peaceful protest coordination: Organise creative, non violent demonstrations and direct actions that advance campaign objectives and attract media coverage. Research and uncovering malpractice: Conduct desk based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence based campaigns. Uncover scandals through desk based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture. Media generation: Work with Animal Equality's Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure. Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality's campaign priorities. Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met. Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness. Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns. Represent Animal Equality's culture: Support Animal Equality's life saving work by producing high quality output, embracing and representing the organisation's culture principles proudly at all times, and supporting our philanthropic efforts. Support with other ad hoc duties as requested by your line manager. Individual Attributes Required You are a professional, confident, and resilient campaigner who thrives in a fast paced environment and is committed to Animal Equality's objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big picture strategy and on the ground delivery, bringing fresh ideas and relentless energy to every project. You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality's mission is a must, as is professionalism, adaptability, and discretion. You must have a minimum of three years' experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns. Holiday entitlement equal to 33 days per year (including standard public holidays). Personalised Employee Assistance Program (EAP): an Animal Equality funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy. Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm. Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work. Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills. A free vegan lunch every month at the Animal Equality monthly meetups. APPLY NOW Complete the application form below. Applications should comprise a full curriculum vitae, an accompanying cover letter, and answers to the following questions: Why do you want to work for Animal Equality? What will you bring to Animal Equality? The deadline for applications is Wednesday, April 1, 2026. The interview process comprises a multiple stage interview and Skills Test. The appointment process will run throughout February and April, with a view to Animal Equality UK making an offer to the successful candidate shortly after. Address Line 1 Address Line 2 City Postcode Country Email Address Phone Number CV Max. file size: 3 MB. Max. file size: 3 MB. Application Questions Please upload your responses to the questions: 1. Why do you want to work for Animal Equality? 2. What will you bring to Animal Equality . click apply for full job details
Teaching, Learning and Student Experience Assistant (Curriculum & Programmes) £14.18 per hour Full-time (35 hours per week) Temporary Office-based, Manchester City Centre Overall job purpose: To provide clerical and administrative support across teaching and learning, curriculum delivery, and student administration functions within the School. The role contributes to the effective delivery of services that support the student experience, ensuring a responsive and high-quality service for students, staff, and external stakeholders. Key responsibilities: Provide administrative support to the Teaching, Learning and Student Experience team as directed by the TLSE Coordinator. Manage Dentistry Clinic appointment bookings using the HIVE booking system (or similar NHS patient booking systems) via telephone, email, and in person, including arranging follow-up appointments where required. Act as a first point of contact for students, academic staff, and external stakeholders, providing information, guidance, and a responsive reception and administrative service. Support the Curriculum and Programmes team with monitoring and updating student attendance records, including recording session attendance and cancellations. Work with stakeholders across the University, NHS Trusts, nursing agencies, and other partners to support teaching, clinical delivery, and student administration activities. Assist with general administrative tasks including referral letters, maintaining waiting lists, chasing missed appointments, and routine office duties. Maintain accurate student and patient records, ensuring high standards of data quality across relevant systems. Prepare correspondence, record responses, and maintain organised documentation in line with internal procedures. Assist with maintaining documentation and guidance that supports local processes and service delivery. Raise financial orders for goods and services in accordance with University financial procedures. Organise room bookings, catering, and logistical support for meetings and committees, including preparing papers and taking minutes where required. Work flexibly across teams where needed, supporting wider University priorities and collaborative working. Demonstrate awareness of equality, diversity, and inclusion in service delivery and when supporting students and colleagues. Support the development and implementation of policies, procedures, and service improvements. Assist with the preparation of management information, reports, and operational data when required. Provide a high standard of customer service across all interactions. Participate in team meetings, working groups, and collaborative activities to support continuous improvement. Assist with projects and undertake additional duties appropriate to the role as directed by the line manager. School specific responsibilities (Curriculum & Programmes): Support the Curriculum and Programmes team with administrative activities across the academic year, including maintaining course unit records, supporting course unit selection, and updating information on online learning platforms such as Blackboard. Assist with monitoring mandatory training requirements and maintaining accurate records relating to student activity. Provide administrative support for student registration processes and respond to curriculum-related enquiries where appropriate. Carry out data entry across University systems, ensuring accuracy and consistency across curriculum and programme records. Support quality assurance processes and specialist activities including placements, online and blended learning initiatives, accreditation requirements, and programme administration. Provide cross-team support where required and assist with enquiries received through the School hub. Contribute to collaborative working across School teams to support a student-centred culture and effective management of student records and systems. Candidate requirements: Experience of working with administrative processes in a busy environment. Strong written and verbal communication skills with the ability to engage with a wide range of stakeholders. Ability to provide information and guidance while maintaining professionalism and confidentiality. Strong organisational skills with the ability to prioritise workload effectively. Experience of working collaboratively within a team environment. Good numeracy skills, attention to detail, and the ability to resolve routine issues. Digital literacy with confidence using standard IT packages. Experience of providing front-facing administrative or reception services. Ability to remain calm and professional when dealing with visitors and enquiries. Experience of managing waiting lists or appointment-based systems. Desirable: Experience of using the HIVE booking system or similar NHS patient booking systems. This vacancy is being handled by Aspire Recruitment. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Mar 06, 2026
Seasonal
Teaching, Learning and Student Experience Assistant (Curriculum & Programmes) £14.18 per hour Full-time (35 hours per week) Temporary Office-based, Manchester City Centre Overall job purpose: To provide clerical and administrative support across teaching and learning, curriculum delivery, and student administration functions within the School. The role contributes to the effective delivery of services that support the student experience, ensuring a responsive and high-quality service for students, staff, and external stakeholders. Key responsibilities: Provide administrative support to the Teaching, Learning and Student Experience team as directed by the TLSE Coordinator. Manage Dentistry Clinic appointment bookings using the HIVE booking system (or similar NHS patient booking systems) via telephone, email, and in person, including arranging follow-up appointments where required. Act as a first point of contact for students, academic staff, and external stakeholders, providing information, guidance, and a responsive reception and administrative service. Support the Curriculum and Programmes team with monitoring and updating student attendance records, including recording session attendance and cancellations. Work with stakeholders across the University, NHS Trusts, nursing agencies, and other partners to support teaching, clinical delivery, and student administration activities. Assist with general administrative tasks including referral letters, maintaining waiting lists, chasing missed appointments, and routine office duties. Maintain accurate student and patient records, ensuring high standards of data quality across relevant systems. Prepare correspondence, record responses, and maintain organised documentation in line with internal procedures. Assist with maintaining documentation and guidance that supports local processes and service delivery. Raise financial orders for goods and services in accordance with University financial procedures. Organise room bookings, catering, and logistical support for meetings and committees, including preparing papers and taking minutes where required. Work flexibly across teams where needed, supporting wider University priorities and collaborative working. Demonstrate awareness of equality, diversity, and inclusion in service delivery and when supporting students and colleagues. Support the development and implementation of policies, procedures, and service improvements. Assist with the preparation of management information, reports, and operational data when required. Provide a high standard of customer service across all interactions. Participate in team meetings, working groups, and collaborative activities to support continuous improvement. Assist with projects and undertake additional duties appropriate to the role as directed by the line manager. School specific responsibilities (Curriculum & Programmes): Support the Curriculum and Programmes team with administrative activities across the academic year, including maintaining course unit records, supporting course unit selection, and updating information on online learning platforms such as Blackboard. Assist with monitoring mandatory training requirements and maintaining accurate records relating to student activity. Provide administrative support for student registration processes and respond to curriculum-related enquiries where appropriate. Carry out data entry across University systems, ensuring accuracy and consistency across curriculum and programme records. Support quality assurance processes and specialist activities including placements, online and blended learning initiatives, accreditation requirements, and programme administration. Provide cross-team support where required and assist with enquiries received through the School hub. Contribute to collaborative working across School teams to support a student-centred culture and effective management of student records and systems. Candidate requirements: Experience of working with administrative processes in a busy environment. Strong written and verbal communication skills with the ability to engage with a wide range of stakeholders. Ability to provide information and guidance while maintaining professionalism and confidentiality. Strong organisational skills with the ability to prioritise workload effectively. Experience of working collaboratively within a team environment. Good numeracy skills, attention to detail, and the ability to resolve routine issues. Digital literacy with confidence using standard IT packages. Experience of providing front-facing administrative or reception services. Ability to remain calm and professional when dealing with visitors and enquiries. Experience of managing waiting lists or appointment-based systems. Desirable: Experience of using the HIVE booking system or similar NHS patient booking systems. This vacancy is being handled by Aspire Recruitment. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
