Senior People Administrator

Fixed Term Contract / Secondment - 30 hours per week

A fantastic opportunity has arisen to join our People Team. We are looking for someone who has an interest in working within HR and potentially taking their first steps into a career in HR.

You will become part of a well-established and supportive team, working alongside the Assistant People Advisor, People Advisors and People Business Partners whilst contributing to the delivery of an efficient and effective HR service through a professional, customer-focused approach.

This is a busy role that offers an excellent opportunity to develop a range of administration skills in an HR role, as well as an understanding of the organisation. You will have the opportunity to learn from your HR colleagues and will be encouraged to rise to all challenges and opportunities available to you.

Previous experience of working in an administration role within an Human Resources environment would be preferred, however it is not essential.

We would welcome applications from candidates who can demonstrate transferrable skills along with excellent communication skills, be competent users in all Microsoft Office packages. You must be able to multitask and prioritise your workload.

If you would like further information please contact Natasha Turner, Assistant People Relations Advisor or on or Donna Bounds, People Manager or on .

Main duties of the job

Provide a high quality andefficient HR administrative support to the HR Management Team and People Advisors which will include grievance, disciplinary, sicknesscasework and other HR related administration.

Act as first point ofcontact for general HR issues and queries into the team and resolvingstraightforward queries in relation to a wide range of HR issues for example,terms and conditions, sickness, annual leave, pay, reward and benefits.

All Livewell Southwest staff are expected to able and willing to work across a 7 day service.

"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"

Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity

About us

Before making a formal application, we would recommend that applicants who are interested to call the recruiting manager for an informal conversation about the role as this can give insight into the job they are applying for. Livewell Southwest prides itself in a values-based approach which attracts and recruits on the basis that an individual's values and behaviours align with the values of the organisation'

"please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility"

Livewell Southwest values its staff and makes investment in their development a priority. Currently we offer:

Protected CPD time for registered staff

Various development pathways for unregistered and registered staff

Leadership and mentoring programmes

Ongoing regular training packages for all staff

Access and funding for training including Care Certificate, Assistant Practitioners Course and Scholarship Into Nurse Training

Robust Preceptorship

A bespoke induction programme

Relocation package may be considered for the right candidate for certain roles

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job responsibilities

HR Administration

Deal with routine enquiries coming intothe department either from colleagues, managers, other health organisations andoutside agencies and pass to relevant person if not able to resolve.

• Collate information/reportsfor HR meetings using template formats, the content of which will be sensitiveand confidential in nature.
• Arrange employee relationsmeetings/panels in line with policies and procedures ensuring relevanttimeframes and deadlines are met
• Support and maintain the administrationof staff benefits including the processing of salary sacrifice schemes applications
• Manage the Retirement Award applicationsprocess.
• Support and maintain the administrationof Professional Registration records to ensure eligibility to work as a trained professional is maintained.
• Use information systems to create spreadsheets/databasesfrom ESR and other systems.
• Action Appointment, Change and Leavers Formsensuring that the forms are correctly completed and forwarded to PayrollProvider.
• Arrange meetings, issues agenda andpapers in a timely manner and minute take at meetings using transcriptionservice available.
• Maintain HR intranet pages keepingrelevant information including forms, guidance and policies up to date in atimely manner.

Employee Relations/PeopleManagement

• Act as first point ofcontact for general HR issues and queries into the team resolvingstraightforward queries in relation to a wide range of HR issues such as thoserelating to terms and conditions, including such matters as annual leaveentitlement, sickness, pay and employee benefits.
• Provide advice on straightforward HR queries tomanagers across all business areas or where appropriate, signposting to the appropriate HR teammember. Queries may be of a sensitivenature.

Policies and Procedures

• Beproactive and contribute ideas for improvement in the way the service isdelivered.
• Becompliant with the General Data Protection Regulations and record managementpolicies and procedures with reference to confidentiality and safeguardingissues.
• Ableto work on own initiative, prioritising work within defined policies andprocedures to set timescales.

Other Responsibilities

• To promote and provide advice and guidance on Equality andDiversity issues as they relate to people management and in the context of theservices supported.
• To handle sensitive and confidential information accordingto the provisions of data security regulations, Information Governance and DataProtection.
• Participate in continuous professional development.
• Undertake other duties commensurate to the roleand banding of the post.

COMMUNICATIONS ANDRELATIONSHIPS

Maintain and build upon effective internal/externalworking relationships, to contribute to a whole system approach and jointworking with key stakeholders e.g. managers,employees, team members, trade unions, professional associations and externalorganisations

PHYSICAL DEMANDSOF THE JOB

Frequent sitting & standing.Inputting at a keyboard for most of day, frequent light effort to lift, sort& file case notes.

May have to occasionally movepresentation equipment and office supplies.

Frequent concentration is required wheninputting into systems, typing documents, making appointments & processingrecords with a need to ensure accuracy.

The work is usually predictable butthere may be interruptions from telephone calls, visitors and staff &occasionally imposed deadlines.

Exposure to service users who mayexhibit difficult & challenging behaviours is rare/occasional.

Person Specification Specific skills

• Demonstrate a strong customer focus
• Good written and oral communications skills
• Flexible approach
• Able to demonstrate tact, integrity and discretion when working with confidential matters
• Ability to use initiative and be resourceful
• Ability to prioritise workload and meet deadlines

Knowledge

• Working knowledge of Microsoft Office including Word and Excel
• Understanding of confidentiality & data protection act.
• Able to build effective working relationships with customers and colleagues/staff

Qualifications

• Educated to Vocational Level 3 (NVQ3) in Business Administration or equivalent level of qualifications or significant equivalent previous knowledge & experience
• 5 GCSEs grade A-C including Maths and English or equivalent

Experience

• Experience of using all Microsoft Packages
• Experience of working in an admin environment
• Experience of HR administrative and HR procedural work
• Experience of working in a team
• Experience of dealing with customers
• Experience of working in a health or social care office environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Part-time,Job share,Flexible working,Home or remote working