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South Staffs Water
Water Quality Science Manager
South Staffs Water Cambridge, Cambridgeshire
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Job Title: Water Quality Science Manager Salary: To £55,000 depending on experience Location: Cambridge/Walsall Travel: Required across both regions Looking for a role where your expertise truly makes a difference? As Water Quality Science Manager , you ll lead a skilled team ensuring millions of people across South Staffs and Cambridge enjoy safe, high quality drinking water every day. You ll combine technical leadership with hands on operational oversight, driving compliance, innovation, and resilience across treatment works, reservoirs, and distribution networks. The Role: This role ensures the delivery of safe, high-quality drinking water across treatment works, storage assets, and distribution networks in both South Staffs and Cambridge. The Water Quality Science Manager provides technical leadership and operational oversight to maintain compliance with regulatory standards and company policies, while driving continuous improvement in resilience, performance, and customer outcomes. Key Responsibilities Ensure continuous compliance with all regulatory and company water quality standards across treatment works, reservoirs, and distribution networks Lead, develop, and motivate the water quality team to deliver high performance and professional growth Optimise treatment processes, storage facilities, and network water quality controls Manage budgets, contracts, and capital projects to achieve value for money and continuous improvement Support Drinking Water Safety Plans (DWSPs) by reviewing water quality risks across assets and networks Provide clear technical leadership and advice to stakeholders to support operational and strategic decision-making Oversee investigations into water quality events, ensuring timely resolution and prevention of recurrence Develop and maintain effective monitoring, reporting, and auditing systems to support data-driven decisions Represent the company with regulators, public health authorities, and industry partners to influence and promote best practice Foster collaboration across Operations, Capital Delivery, and Asset Management to improve resilience and customer outcomes What You'll Need: Essential Graduate/HND in a relevant scientific discipline Previous experience in the water industry Knowledge of risk assessments and regulatory compliance (particularly DWI) Strong management and leadership skills Excellent communication skills across all levels PC literacy Full valid driving licence Ability to carry out site audits Desirable Qualification in a water industry-related discipline Experience of water industry processes from source to tap Knowledge of water quality and water fitting regulations What You ll Get in Return: A competitive salary plus benefits. 25 days holiday + bank holidays. Company pension with employer contributions. 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters. Eyecare vouchers via Specsavers. Employee Assistance Programme (EAP). 24/7 remote GP access. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Mar 17, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Job Title: Water Quality Science Manager Salary: To £55,000 depending on experience Location: Cambridge/Walsall Travel: Required across both regions Looking for a role where your expertise truly makes a difference? As Water Quality Science Manager , you ll lead a skilled team ensuring millions of people across South Staffs and Cambridge enjoy safe, high quality drinking water every day. You ll combine technical leadership with hands on operational oversight, driving compliance, innovation, and resilience across treatment works, reservoirs, and distribution networks. The Role: This role ensures the delivery of safe, high-quality drinking water across treatment works, storage assets, and distribution networks in both South Staffs and Cambridge. The Water Quality Science Manager provides technical leadership and operational oversight to maintain compliance with regulatory standards and company policies, while driving continuous improvement in resilience, performance, and customer outcomes. Key Responsibilities Ensure continuous compliance with all regulatory and company water quality standards across treatment works, reservoirs, and distribution networks Lead, develop, and motivate the water quality team to deliver high performance and professional growth Optimise treatment processes, storage facilities, and network water quality controls Manage budgets, contracts, and capital projects to achieve value for money and continuous improvement Support Drinking Water Safety Plans (DWSPs) by reviewing water quality risks across assets and networks Provide clear technical leadership and advice to stakeholders to support operational and strategic decision-making Oversee investigations into water quality events, ensuring timely resolution and prevention of recurrence Develop and maintain effective monitoring, reporting, and auditing systems to support data-driven decisions Represent the company with regulators, public health authorities, and industry partners to influence and promote best practice Foster collaboration across Operations, Capital Delivery, and Asset Management to improve resilience and customer outcomes What You'll Need: Essential Graduate/HND in a relevant scientific discipline Previous experience in the water industry Knowledge of risk assessments and regulatory compliance (particularly DWI) Strong management and leadership skills Excellent communication skills across all levels PC literacy Full valid driving licence Ability to carry out site audits Desirable Qualification in a water industry-related discipline Experience of water industry processes from source to tap Knowledge of water quality and water fitting regulations What You ll Get in Return: A competitive salary plus benefits. 25 days holiday + bank holidays. Company pension with employer contributions. 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters. Eyecare vouchers via Specsavers. Employee Assistance Programme (EAP). 24/7 remote GP access. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
South Staffs Water
Water Quality Science Manager
South Staffs Water
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Job Title: Water Quality Science Manager Salary: To £55,000 depending on experience Location: Cambridge/Walsall Travel: Required across both regions Looking for a role where your expertise truly makes a difference? As Water Quality Science Manager , you ll lead a skilled team ensuring millions of people across South Staffs and Cambridge enjoy safe, high quality drinking water every day. You ll combine technical leadership with hands on operational oversight, driving compliance, innovation, and resilience across treatment works, reservoirs, and distribution networks. The Role: This role ensures the delivery of safe, high-quality drinking water across treatment works, storage assets, and distribution networks in both South Staffs and Cambridge. The Water Quality Science Manager provides technical leadership and operational oversight to maintain compliance with regulatory standards and company policies, while driving continuous improvement in resilience, performance, and customer outcomes. Key Responsibilities Ensure continuous compliance with all regulatory and company water quality standards across treatment works, reservoirs, and distribution networks Lead, develop, and motivate the water quality team to deliver high performance and professional growth Optimise treatment processes, storage facilities, and network water quality controls Manage budgets, contracts, and capital projects to achieve value for money and continuous improvement Support Drinking Water Safety Plans (DWSPs) by reviewing water quality risks across assets and networks Provide clear technical leadership and advice to stakeholders to support operational and strategic decision-making Oversee investigations into water quality events, ensuring timely resolution and prevention of recurrence Develop and maintain effective monitoring, reporting, and auditing systems to support data-driven decisions Represent the company with regulators, public health authorities, and industry partners to influence and promote best practice Foster collaboration across Operations, Capital Delivery, and Asset Management to improve resilience and customer outcomes What You'll Need: Essential Graduate/HND in a relevant scientific discipline Previous experience in the water industry Knowledge of risk assessments and regulatory compliance (particularly DWI) Strong management and leadership skills Excellent communication skills across all levels PC literacy Full valid driving licence Ability to carry out site audits Desirable Qualification in a water industry-related discipline Experience of water industry processes from source to tap Knowledge of water quality and water fitting regulations What You ll Get in Return: A competitive salary plus benefits. 25 days holiday + bank holidays. Company pension with employer contributions. 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters. Eyecare vouchers via Specsavers. Employee Assistance Programme (EAP). 24/7 remote GP access. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Mar 17, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Job Title: Water Quality Science Manager Salary: To £55,000 depending on experience Location: Cambridge/Walsall Travel: Required across both regions Looking for a role where your expertise truly makes a difference? As Water Quality Science Manager , you ll lead a skilled team ensuring millions of people across South Staffs and Cambridge enjoy safe, high quality drinking water every day. You ll combine technical leadership with hands on operational oversight, driving compliance, innovation, and resilience across treatment works, reservoirs, and distribution networks. The Role: This role ensures the delivery of safe, high-quality drinking water across treatment works, storage assets, and distribution networks in both South Staffs and Cambridge. The Water Quality Science Manager provides technical leadership and operational oversight to maintain compliance with regulatory standards and company policies, while driving continuous improvement in resilience, performance, and customer outcomes. Key Responsibilities Ensure continuous compliance with all regulatory and company water quality standards across treatment works, reservoirs, and distribution networks Lead, develop, and motivate the water quality team to deliver high performance and professional growth Optimise treatment processes, storage facilities, and network water quality controls Manage budgets, contracts, and capital projects to achieve value for money and continuous improvement Support Drinking Water Safety Plans (DWSPs) by reviewing water quality risks across assets and networks Provide clear technical leadership and advice to stakeholders to support operational and strategic decision-making Oversee investigations into water quality events, ensuring timely resolution and prevention of recurrence Develop and maintain effective monitoring, reporting, and auditing systems to support data-driven decisions Represent the company with regulators, public health authorities, and industry partners to influence and promote best practice Foster collaboration across Operations, Capital Delivery, and Asset Management to improve resilience and customer outcomes What You'll Need: Essential Graduate/HND in a relevant scientific discipline Previous experience in the water industry Knowledge of risk assessments and regulatory compliance (particularly DWI) Strong management and leadership skills Excellent communication skills across all levels PC literacy Full valid driving licence Ability to carry out site audits Desirable Qualification in a water industry-related discipline Experience of water industry processes from source to tap Knowledge of water quality and water fitting regulations What You ll Get in Return: A competitive salary plus benefits. 25 days holiday + bank holidays. Company pension with employer contributions. 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters. Eyecare vouchers via Specsavers. Employee Assistance Programme (EAP). 24/7 remote GP access. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Strictly Recruitment
Payroll & Benefits Manager - Global Payroll Operations
Strictly Recruitment
Reporting into the People and Reward function, this role will take ownership of payroll and benefits operations while managing the transition of payroll services to an outsourced model. You will work closely with HR, Finance, and external vendors to ensure payroll accuracy, compliance, and seamless implementation of new processes and systems. This role offers the chance to shape payroll operations, introduce efficiencies, and deliver improvements to payroll and benefits administration across multiple jurisdictions. Key Responsibilities Lead the transition of payroll operations to a fully outsourced payroll provider. Manage end-to-end payroll processes while maintaining accuracy and compliance. Drive payroll transformation initiatives from planning through implementation. Collaborate with HR, Finance, and external vendors to ensure smooth payroll delivery. Analyse and streamline payroll processes to improve efficiency and controls. Manage payroll reporting, reconciliations, and year-end processes. Oversee the administration of employee benefits and benefits platforms. Maintain relationships with benefit providers and brokers. Ensure payroll and benefits processes remain compliant with legal and regulatory requirements. Provide guidance on payroll and benefits queries across the business. This role will suit someone who brings: Significant experience managing payroll operations and benefits administration . Strong knowledge of UK payroll legislation and compliance requirements . Experience delivering payroll change or transformation projects . Confidence working with payroll systems and outsourced payroll providers. Excellent stakeholder management skills and the ability to work cross-functionally. Strong analytical capability with attention to detail and accuracy. A proactive mindset with the ability to balance project work alongside operational delivery. This is an excellent opportunity for a Payroll & Benefits professional looking to lead meaningful change within a complex organisation. You will play a key role in modernising payroll operations while ensuring high-quality service delivery for employees across multiple locations. A competitive salary, comprehensive benefits package, and flexible working arrangements are offered.
Mar 17, 2026
Full time
Reporting into the People and Reward function, this role will take ownership of payroll and benefits operations while managing the transition of payroll services to an outsourced model. You will work closely with HR, Finance, and external vendors to ensure payroll accuracy, compliance, and seamless implementation of new processes and systems. This role offers the chance to shape payroll operations, introduce efficiencies, and deliver improvements to payroll and benefits administration across multiple jurisdictions. Key Responsibilities Lead the transition of payroll operations to a fully outsourced payroll provider. Manage end-to-end payroll processes while maintaining accuracy and compliance. Drive payroll transformation initiatives from planning through implementation. Collaborate with HR, Finance, and external vendors to ensure smooth payroll delivery. Analyse and streamline payroll processes to improve efficiency and controls. Manage payroll reporting, reconciliations, and year-end processes. Oversee the administration of employee benefits and benefits platforms. Maintain relationships with benefit providers and brokers. Ensure payroll and benefits processes remain compliant with legal and regulatory requirements. Provide guidance on payroll and benefits queries across the business. This role will suit someone who brings: Significant experience managing payroll operations and benefits administration . Strong knowledge of UK payroll legislation and compliance requirements . Experience delivering payroll change or transformation projects . Confidence working with payroll systems and outsourced payroll providers. Excellent stakeholder management skills and the ability to work cross-functionally. Strong analytical capability with attention to detail and accuracy. A proactive mindset with the ability to balance project work alongside operational delivery. This is an excellent opportunity for a Payroll & Benefits professional looking to lead meaningful change within a complex organisation. You will play a key role in modernising payroll operations while ensuring high-quality service delivery for employees across multiple locations. A competitive salary, comprehensive benefits package, and flexible working arrangements are offered.
THE HYDE GROUP
Senior Construction Lawyer
THE HYDE GROUP
Senior Construction Lawyer (In-House) Location: London Bridge (Hybrid) Join Hyde as our Senior Construction Lawyer and play a key role in delivering safe, compliant homes across one of the UK's leading housing and regeneration organisations. This is a high-impact in-house legal role focused on construction law, building safety and development risk. You will lead on complex matters arising from major housing developments and building safety remediation programmes following the UK building safety reforms. Working closely with senior leaders, project teams and external advisers, you'll provide clear legal advice that supports Hyde's commitment to safe homes, responsible development and strong contractor accountability. With a 35-hour working week, hybrid working and a strong work-life balance, Hyde offers an opportunity to apply your construction law expertise while making a meaningful difference to residents' safety and communities. About the Role As Senior Construction Lawyer, you will be Hyde's lead specialist on construction, development and building safety law. You'll advise on major projects, manage complex disputes and ensure Hyde's programmes are legally robust, commercially sound and fully compliant with the latest building safety regulations. Key Responsibilities Lead Hyde's legal work on construction law, development and building safety matters, supporting major housing and remediation programmes. Provide expert legal advice on construction contracts including JCT, NEC and development agreements. Manage construction disputes, defects claims, contractor litigation and contractual issues. Support Hyde's programme of building safety remediation, ensuring contractors meet their obligations. Advise on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and Fire Safety Order 2005. Support engagement with the Building Safety Regulator and related safety case requirements. Work closely with development, asset management and procurement teams to manage legal risk across projects. Oversee external legal advisers and work with the Legal Operations Manager to manage legal spend. Provide clear, practical legal advice to senior leadership and operational teams. About You We are looking for an experienced construction lawyer with strong technical expertise and the ability to provide pragmatic advice in a complex operational environment. You will have: Qualification as a Solicitor, Barrister or Fellow of CILEX with current practising certification. Around 5+ years PQE in construction or development law. Strong experience in contentious and non-contentious construction law. Knowledge of building safety legislation and post-Grenfell regulatory requirements. Experience managing construction disputes, defects claims and contractor accountability. Excellent communication and stakeholder-management skills, with the confidence to advise senior leaders. Experience within housing, development, infrastructure or construction sectors is essential About Hyde Hyde owns and manages 125,000 homes and supports over 350,000 customers across the UK. Our purpose is simple: to provide safe, high-quality homes that help people build better lives and thriving communities. We are investing significantly in building safety, quality improvements and regeneration, making this an exciting time to join our organisation and contribute to work that directly improves residents' safety and wellbeing. Benefits Competitive pension scheme Generous annual leave Life assurance Award-winning flexible benefits platform Volunteering days 35-hour working week Hybrid and flexible working Support for professional development Equity, Diversity and Inclusion Equity, diversity and inclusion are central to life at Hyde. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves.Our aim is to build a workforce that reflects the diversity of the communities we serve, ensuring different perspectives shape our decision-making and services. As a Disability Confident Employer, we are happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Mar 17, 2026
Full time
Senior Construction Lawyer (In-House) Location: London Bridge (Hybrid) Join Hyde as our Senior Construction Lawyer and play a key role in delivering safe, compliant homes across one of the UK's leading housing and regeneration organisations. This is a high-impact in-house legal role focused on construction law, building safety and development risk. You will lead on complex matters arising from major housing developments and building safety remediation programmes following the UK building safety reforms. Working closely with senior leaders, project teams and external advisers, you'll provide clear legal advice that supports Hyde's commitment to safe homes, responsible development and strong contractor accountability. With a 35-hour working week, hybrid working and a strong work-life balance, Hyde offers an opportunity to apply your construction law expertise while making a meaningful difference to residents' safety and communities. About the Role As Senior Construction Lawyer, you will be Hyde's lead specialist on construction, development and building safety law. You'll advise on major projects, manage complex disputes and ensure Hyde's programmes are legally robust, commercially sound and fully compliant with the latest building safety regulations. Key Responsibilities Lead Hyde's legal work on construction law, development and building safety matters, supporting major housing and remediation programmes. Provide expert legal advice on construction contracts including JCT, NEC and development agreements. Manage construction disputes, defects claims, contractor litigation and contractual issues. Support Hyde's programme of building safety remediation, ensuring contractors meet their obligations. Advise on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and Fire Safety Order 2005. Support engagement with the Building Safety Regulator and related safety case requirements. Work closely with development, asset management and procurement teams to manage legal risk across projects. Oversee external legal advisers and work with the Legal Operations Manager to manage legal spend. Provide clear, practical legal advice to senior leadership and operational teams. About You We are looking for an experienced construction lawyer with strong technical expertise and the ability to provide pragmatic advice in a complex operational environment. You will have: Qualification as a Solicitor, Barrister or Fellow of CILEX with current practising certification. Around 5+ years PQE in construction or development law. Strong experience in contentious and non-contentious construction law. Knowledge of building safety legislation and post-Grenfell regulatory requirements. Experience managing construction disputes, defects claims and contractor accountability. Excellent communication and stakeholder-management skills, with the confidence to advise senior leaders. Experience within housing, development, infrastructure or construction sectors is essential About Hyde Hyde owns and manages 125,000 homes and supports over 350,000 customers across the UK. Our purpose is simple: to provide safe, high-quality homes that help people build better lives and thriving communities. We are investing significantly in building safety, quality improvements and regeneration, making this an exciting time to join our organisation and contribute to work that directly improves residents' safety and wellbeing. Benefits Competitive pension scheme Generous annual leave Life assurance Award-winning flexible benefits platform Volunteering days 35-hour working week Hybrid and flexible working Support for professional development Equity, Diversity and Inclusion Equity, diversity and inclusion are central to life at Hyde. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to be themselves.Our aim is to build a workforce that reflects the diversity of the communities we serve, ensuring different perspectives shape our decision-making and services. As a Disability Confident Employer, we are happy to provide reasonable adjustments throughout the recruitment process and in the workplace.
Natural Resources Wales
Specialist Land Management Surveyor
Natural Resources Wales
Specialist Land Management Surveyor Role ID: 200335 Location: Buckley Office, Ruthin - Clawdd Newydd Grade/Salary range: 6: £42,662 - £46,662 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Contract end date: 31/03/2027 Closing date: 22/03/2026 The role Are you passionate about managing land and assets that make a real difference to people and nature? This is your opportunity to play a key role in shaping how we care for Wales' environment. As a Specialist Surveyor, you'll provide expert advice and deliver technical land agency services that help us manage property responsibly and sustainably. You will be part of our Forest Operations and Land Management team, working collaboratively with colleagues and partners across all areas of the organisation to deliver projects that protect and enhance our natural resources. As a Specialist Surveyor, you'll have the autonomy to influence decisions and contribute to strategic planning, while enjoying the variety of working across office settings and visiting sites. If you're looking for a role that combines professional challenge with purpose, this is the perfect opportunity to make an impact. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will be face to face (details of location will be shared in advance). Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Planning, prioritising and organising resources to ensure projects are delivered in line with agreed time, cost and quality standards. Identifying and acting on opportunities to reduce cost, increasing income and achieve value for money. Identifying and managing potential risks to the business. Assumption of delegated authority for decision making and be able to progress matters within a given tolerance to a satisfactory conclusion. Building strong stakeholder relationships. Building, maintaining and improving relationships with internal and external stakeholders to best achieve the shared outcomes; and being visible and approachable to all. Setting strategic direction. Evaluating strategic policy and procedure and initiate appropriate change to meet objectives. Being sensitive to the political landscape and the possible impacts on NRW business. Recognising that knowledge exists at all levels and look to provide opportunity for knowledge transfer. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Full Chartered Surveyor membership of the Royal Institution of Chartered Surveyors (RICS). Experience in property management and able to demonstrate experience of working with legal documents such as negotiating and completing agreements, and assisting in managing either private or public-sector land. A sound working knowledge of a wide range of legislation and common law interacting relating to bodies with statutory responsibilities with a proven ability to analyse property and land related issues and to develop solutions to deliver the optimum overall outcome, often working in collaboration with others. Experience of working in partnership with fellow professionals of mixed disciplines (e.g. engineers, building surveyors, cost consultants, designers, environmental managers) to deliver large operational programmes. Sound working knowledge of Microsoft Office. Welsh Language level requirements Essential: Level 1 - able to pronounce Welsh and use basic phrases Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Mar 17, 2026
Contractor
Specialist Land Management Surveyor Role ID: 200335 Location: Buckley Office, Ruthin - Clawdd Newydd Grade/Salary range: 6: £42,662 - £46,662 Working pattern: Full time Contract type: Fixed-Term Appointment (FTA) Contract end date: 31/03/2027 Closing date: 22/03/2026 The role Are you passionate about managing land and assets that make a real difference to people and nature? This is your opportunity to play a key role in shaping how we care for Wales' environment. As a Specialist Surveyor, you'll provide expert advice and deliver technical land agency services that help us manage property responsibly and sustainably. You will be part of our Forest Operations and Land Management team, working collaboratively with colleagues and partners across all areas of the organisation to deliver projects that protect and enhance our natural resources. As a Specialist Surveyor, you'll have the autonomy to influence decisions and contribute to strategic planning, while enjoying the variety of working across office settings and visiting sites. If you're looking for a role that combines professional challenge with purpose, this is the perfect opportunity to make an impact. As an organisation we support flexible working. You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. Interviews will be face to face (details of location will be shared in advance). Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. What you will do Planning, prioritising and organising resources to ensure projects are delivered in line with agreed time, cost and quality standards. Identifying and acting on opportunities to reduce cost, increasing income and achieve value for money. Identifying and managing potential risks to the business. Assumption of delegated authority for decision making and be able to progress matters within a given tolerance to a satisfactory conclusion. Building strong stakeholder relationships. Building, maintaining and improving relationships with internal and external stakeholders to best achieve the shared outcomes; and being visible and approachable to all. Setting strategic direction. Evaluating strategic policy and procedure and initiate appropriate change to meet objectives. Being sensitive to the political landscape and the possible impacts on NRW business. Recognising that knowledge exists at all levels and look to provide opportunity for knowledge transfer. Undertake health and safety duties and responsibilities appropriate to the post. Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post. Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Full Chartered Surveyor membership of the Royal Institution of Chartered Surveyors (RICS). Experience in property management and able to demonstrate experience of working with legal documents such as negotiating and completing agreements, and assisting in managing either private or public-sector land. A sound working knowledge of a wide range of legislation and common law interacting relating to bodies with statutory responsibilities with a proven ability to analyse property and land related issues and to develop solutions to deliver the optimum overall outcome, often working in collaboration with others. Experience of working in partnership with fellow professionals of mixed disciplines (e.g. engineers, building surveyors, cost consultants, designers, environmental managers) to deliver large operational programmes. Sound working knowledge of Microsoft Office. Welsh Language level requirements Essential: Level 1 - able to pronounce Welsh and use basic phrases Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Housing and Co-op Services Manager
Seymour Housing Co-op Harrow, Middlesex
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
St Mary Redcliffe Church
Finance Manager
St Mary Redcliffe Church
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
Mar 17, 2026
Full time
St Mary Redcliffe is a thriving, inclusive Christian community that has grown significantly over the past twelve years . It is a traditional, robed, choral church that is also theologically progressive, committed to welcoming and valuing people of all ages, backgrounds, identities, abilities, and circumstances. The church reflects a diverse and vibrant congregation united by a shared commitment to faith, inclusion, and the belief that all are equally loved and welcomed by God. Alongside its worshipping life, St Mary Redcliffe is a well-established heritage destination and an active force for good in one of the most deprived parishes in the country. Thousands of visitors already come each year, with ambitious plans through Project 450 to expand access, facilities, education, and interpretation, enabling many more to engage with the church s history, heritage, and Christian story. Deeply rooted in its local context, the church invests heavily in community development, runs a community hub, and is recognised by the city as a key civic partner. All of this is sustained by a small, committed staff team, working creatively and energetically across worship, community engagement, safeguarding, heritage, governance, and the complex practical demands of running a large, historic parish church. We are seeking an experienced and committed Finance Manager to support the work of the church by ensuring excellent financial stewardship, strong governance, and clear financial planning. This is a key role, working closely with the staff team, clergy, churchwardens and PCC, and offering both strategic oversight and hands-on financial management. About the Parish A large and active congregation with multiple weekly services A broad programme of pastoral care, community engagement, and outreach A team of clergy, paid staff, and volunteers Significant restricted and unrestricted funds Annual income and expenditure of approximately £1.4 million The Role at a Glance Job Title: Finance Manager Reports to: Head of Operations Works closely with: Staff team, clergy, churchwardens and PCC Hours: Full time: 37.5 hours per week, with the option to reduce depending on candidate and circumstance Contract: Permanent Salary: £34,628 Location: Primarily on site, with opportunities for flexible/hybrid working Purpose of the Role The Finance Manager is responsible for the effective financial management and in large part, delivery of the church, ensuring robust systems, accurate reporting, compliance with charity and diocesan requirements, and strong financial planning. The role supports the PCC in fulfilling its legal and fiduciary responsibilities and enables staff and clergy teams to focus on the strategic priorities of the church. This is a broad role with a large scope requiring close attention to detail in a complex organisation. There is a requirement for oversight and management as well as day to day bookkeeping delivery. Key Responsibilities Financial Management and Reporting Oversee all day-to-day financial operations of the church. Prepare accurate management accounts for the Head of Operations, Incumbent, Treasurer, and PCC. Monitor income and expenditure against budget, identifying risks and opportunities. Manage cash flow to ensure the parish can meet its financial commitments. Prepare year-end accounts and act as the main liaison with independent examiners or auditors. Budgeting and Financial Planning Lead the annual budgeting process in collaboration with staff team colleagues, clergy and PCC. Support medium- and long-term financial planning aligned with wider church strategy and organisational priorities. Provide clear financial analysis and advice to inform decision-making. Governance, Compliance, and Risk Ensure compliance with Charity Commission requirements, diocesan financial regulations, and PCC policies. Support the PCC in meeting its fiduciary responsibilities. Maintain appropriate financial controls, policies, and procedures. Assist with risk management and internal controls, including fraud prevention. Income, Funds, and Stewardship Oversee the management of restricted, designated, and unrestricted funds. Monitor and reconcile income streams, including: Planned giving and donations Service fees (weddings, funerals, etc.) Grants and trusts Commercial and events income Support stewardship campaigns and fundraising initiatives with financial insight and reporting. Payroll and Staffing Costs Working closely with the Governance and Administration Officer & our payroll provider to oversee payroll processing, pensions, and staff-related financial matters. Ensure compliance with employment and HMRC requirements. Work with line managers on staffing budgets and forecasts. Systems and Processes Maintain and develop effective financial systems and software. Ensure accurate record-keeping and audit trails. Improve processes to enhance efficiency, transparency, and resilience. Collaboration and Communication Work closely with the Head of Operations and PCC Treasurer, offering professional financial expertise and support. Occasional requirement to attend relevant subcommittee meetings, presenting financial reports clearly and accessibly. Where appropriate, support staff and volunteers with budget management and financial understanding. Communicate financial information sensitively and clearly to non-financial audiences. Person Specification Essential Experience and Skills Significant experience in financial management, accounting, or a related role. Strong understanding of budgeting, cash flow management, and financial reporting. Experience working within a charity, not-for-profit, or public-sector environment. Knowledge of charity finance and governance requirements. Experience of financial software High level of accuracy, attention to detail, and integrity. Strong excel skills. Ability to explain financial information clearly to non-specialists. Strong organisational skills and ability to manage multiple priorities. Desirable Experience and Skills Experience working within a church context. Familiarity with diocesan financial frameworks. Experience managing complex or multi-stream income. Knowledge of payroll, pensions, and employment-related finance. Personal Qualities Commitment to the values and mission of the parish. Discreet, trustworthy, and professional. Calm, collaborative, and solutions-focused. Confident in offering advice and constructive challenge where needed. Able to work independently while being an effective team member. Safeguarding St Mary Redcliffe Church is committed to safeguarding and promoting the welfare of children and vulnerable adults. All appointments are subject to appropriate safeguarding checks. How to Apply Applicants are invited to submit: Their CV and a covering letter of no more than 2 pages, outlining suitability for the role based on the information contained in the recruitment pack. Closing Date: By 10am on Thursday 2nd April
UNITY THEATRE
Executive Director (Maternity Cover)
UNITY THEATRE Liverpool, Lancashire
Executive Director (Maternity Cover) WHY THIS ROLE MATTERS Unity Theatre is a values-led venue with a busy programme and a complex funding mix. This maternity cover Executive Director role is central to keeping Unity stable, compliant and financially resilient whilst also strengthening the systems and income pipelines that help the organisation thrive. You'll be the organisation's senior lead for governance, finance controls and trusts/grants fundraising, ensuring the Board has clear information for decisions, the team is well-supported, and Unity's public work can happen safely and sustainably. This is a hands-on leadership role where good judgement, strong relationships and clear process can make a visible difference within 9 months. PURPOSES OF THE ROLE To provide operational and strategic leadership for Unity Theatre during a 9-month maternity cover period, ensuring strong governance, financial oversight, HR good practice, safeguarding policy oversight, and delivery of an effective trusts and grants fundraising programme. A key focus of this role is not only continuity, but improvement - strengthening income pipelines, decision-making information, and internal systems so Unity is consistently in a better position. YOUR CORE RESPONSIBILITIES Governance and Company Secretary Act as Company Secretary for Unity Theatre, ensuring strong governance practice and compliance with legal/regulatory requirements. Plan the annual board cycle; prepare agendas and board papers; ensure decisions and actions are accurately recorded and followed through. Maintain governance records (minutes, registers, filings as applicable, conflicts/declared interests, key policies) and ensure Trustee communications are timely and clear. Support Trustees to make informed decisions by providing clear reporting, risk information and recommendations. Strategic leadership and organisational management Lead Unity's organisational planning and delivery of the business elements of the Strategic Plan and annual business plan, reporting progress to Trustees. Provide day-to-day leadership to the staff team (line management as applicable), ensuring clarity of responsibility, good internal communication and steady delivery. Build an effective working partnership with the Artistic Director to align operational capacity and resources with programme needs (without overlap in artistic decisions). Finance leadership, controls and reporting Lead financial planning, budgeting, forecasting and cashflow oversight; prepare management reports for Trustees. Work closely with the Bookkeeper to maintain robust finance processes and ensure accurate records in the finance system (e.g. Xero). Approve invoices and authorise payment runs, ensuring appropriate controls, documentation and audit trail. Maintain and enforce financial procedures (authorisation thresholds, procurement value-for-money, segregation of duties, reporting and monitoring). Payroll oversight Collate payroll inputs (hours, changes, starters/leavers as applicable) from managers/admin roles and submit to the payroll provider (Adding Value). Conduct final checks and sign-off payroll submissions, resolving discrepancies and ensuring deadlines are met. Fundraising leadership - trusts and grants (core priority) Lead Unity's fundraising programme focused on trusts and grant applications, including pipeline development, writing/submissions, relationship management, and reporting. Maintain a clear funding calendar and ensure timely delivery of applications and funder reports, coordinating input from colleagues as needed. Ensure applications are evidence-led, aligned with Unity's strategy, and build a strong case for support (including budgets, outcomes, evaluation planning). Steward key relationships with funders and sector stakeholders, representing Unity professionally. HR leadership and people management Lead HR processes and people management across the organisation, including recruitment, contracts, performance support, wellbeing and professional development. Manage HR compliance (right to work, induction, training records, DBS processes where applicable), and handle staffing issues fairly with appropriate professional advice where needed. Safeguarding lead (policy and organisational oversight) Act as Safeguarding Lead, with responsibility for ensuring safeguarding policies and procedures are current, robust and embedded. Ensure staff, freelancers and trustees understand safeguarding responsibilities and that training and reporting pathways are in place and followed. Risk management, compliance and operational oversight Maintain oversight of organisational risk management: risk register, mitigations, incident learning and reporting to Trustees. Ensure appropriate organisational oversight of health & safety and operational compliance through competent leads (e.g. Technical & Building Manager; Operations & FOH Manager). Lead business continuity thinking and decision-making during incidents, disruptions, or high-risk situations. External relationships and reputation Act as a senior organisational representative with funders, partners, civic stakeholders and professional networks, strengthening Unity's reputation and opportunities. Support development of earned income streams (e.g. hires) through organisational planning and internal coordination, where relevant to overall sustainability. PERSON SPECIFICATION Essential Senior leadership experience in a charity/arts/mission-led environment (or demonstrably transferable leadership experience). Strong governance competence: working with Trustees/boards, producing papers, supporting effective decision-making, and managing sensitive/confidential matters. Proven ability to lead trusts and grants fundraising (pipeline, writing, budgets, reporting, relationship management). Strong finance capability: budgets, cashflow awareness, controls, approvals, and working confidently with a Bookkeeper and auditors/accountants. HR leadership experience, including recruitment and handling people matters fairly and consistently. Excellent judgement, prioritisation and discretion; confident managing risk and deadlines in a fast-moving environment. Commitment to inclusion, access and values-led leadership. Desirable Experience in a venue-based organisation (theatre/arts centre/events) and understanding of operational realities. Familiarity with Arts Council/local authority funding and reporting expectations. Experience acting as Company Secretary or supporting comparable governance responsibilities. Working arrangements Unity operates an agile working policy. For this role, we expect a minimum of 60% (3 days per week) of working time to be based on-site at Unity Theatre. You are, of course, welcome to work on-site more than this if you prefer. Please note: due to the nature of a venue-based organisation, you will be expected to work outside of core hours from time to time (including occasional evenings and weekends) to meet the needs of the organisation. Annual leave Annual leave for a full-time role is 25 days per year, plus UK bank holidays (pro-rated for part-time working). Non-contractual time off Unity normally closes on the working days between Christmas and New Year (excluding bank holidays). This closure period is provided as non-contractual additional time off and may vary slightly each year depending on operational need. Theatregoing and sector engagement Unity staff champion theatre and the work of our artists and partners. Where appropriate, this includes attending theatre productions at Unity and in the wider sector to stay connected to current work, strengthen relationships, and build insight into audiences and practice. Staff are offered complimentary tickets for performances at Unity (subject to availability). From time to time, staff may also be invited to attend opening nights or partner productions elsewhere, where this supports organisational relationships and learning. Attendance is encouraged where it supports the role and organisational priorities but will be balanced with workload and operational needs. HOW TO APPLY To apply, please send: Your CV, and A supporting statement answering Questions 1-3 below. These questions are designed to help us understand your experience, judgement and motivation for the role beyond what is captured in your CV. We recommend a total word count of no more than 750 words across your answers (but you are welcome to write less). Questions Please describe your experience of working within or managing a senior leadership office (e.g. Executive Director/CEO or Board-facing role). Include your experience of supporting governance or board processes (papers, minutes/actions, decision-making). What have you found most challenging about this kind of role, and how have you approached it? Trust, judgement and relationships are central to this role. Please give an example of a situation where your judgement or approach helped build confidence, manage sensitivity, or resolve a complex issue. (For example: governance risk, finance controls, HR . click apply for full job details
Mar 17, 2026
Full time
Executive Director (Maternity Cover) WHY THIS ROLE MATTERS Unity Theatre is a values-led venue with a busy programme and a complex funding mix. This maternity cover Executive Director role is central to keeping Unity stable, compliant and financially resilient whilst also strengthening the systems and income pipelines that help the organisation thrive. You'll be the organisation's senior lead for governance, finance controls and trusts/grants fundraising, ensuring the Board has clear information for decisions, the team is well-supported, and Unity's public work can happen safely and sustainably. This is a hands-on leadership role where good judgement, strong relationships and clear process can make a visible difference within 9 months. PURPOSES OF THE ROLE To provide operational and strategic leadership for Unity Theatre during a 9-month maternity cover period, ensuring strong governance, financial oversight, HR good practice, safeguarding policy oversight, and delivery of an effective trusts and grants fundraising programme. A key focus of this role is not only continuity, but improvement - strengthening income pipelines, decision-making information, and internal systems so Unity is consistently in a better position. YOUR CORE RESPONSIBILITIES Governance and Company Secretary Act as Company Secretary for Unity Theatre, ensuring strong governance practice and compliance with legal/regulatory requirements. Plan the annual board cycle; prepare agendas and board papers; ensure decisions and actions are accurately recorded and followed through. Maintain governance records (minutes, registers, filings as applicable, conflicts/declared interests, key policies) and ensure Trustee communications are timely and clear. Support Trustees to make informed decisions by providing clear reporting, risk information and recommendations. Strategic leadership and organisational management Lead Unity's organisational planning and delivery of the business elements of the Strategic Plan and annual business plan, reporting progress to Trustees. Provide day-to-day leadership to the staff team (line management as applicable), ensuring clarity of responsibility, good internal communication and steady delivery. Build an effective working partnership with the Artistic Director to align operational capacity and resources with programme needs (without overlap in artistic decisions). Finance leadership, controls and reporting Lead financial planning, budgeting, forecasting and cashflow oversight; prepare management reports for Trustees. Work closely with the Bookkeeper to maintain robust finance processes and ensure accurate records in the finance system (e.g. Xero). Approve invoices and authorise payment runs, ensuring appropriate controls, documentation and audit trail. Maintain and enforce financial procedures (authorisation thresholds, procurement value-for-money, segregation of duties, reporting and monitoring). Payroll oversight Collate payroll inputs (hours, changes, starters/leavers as applicable) from managers/admin roles and submit to the payroll provider (Adding Value). Conduct final checks and sign-off payroll submissions, resolving discrepancies and ensuring deadlines are met. Fundraising leadership - trusts and grants (core priority) Lead Unity's fundraising programme focused on trusts and grant applications, including pipeline development, writing/submissions, relationship management, and reporting. Maintain a clear funding calendar and ensure timely delivery of applications and funder reports, coordinating input from colleagues as needed. Ensure applications are evidence-led, aligned with Unity's strategy, and build a strong case for support (including budgets, outcomes, evaluation planning). Steward key relationships with funders and sector stakeholders, representing Unity professionally. HR leadership and people management Lead HR processes and people management across the organisation, including recruitment, contracts, performance support, wellbeing and professional development. Manage HR compliance (right to work, induction, training records, DBS processes where applicable), and handle staffing issues fairly with appropriate professional advice where needed. Safeguarding lead (policy and organisational oversight) Act as Safeguarding Lead, with responsibility for ensuring safeguarding policies and procedures are current, robust and embedded. Ensure staff, freelancers and trustees understand safeguarding responsibilities and that training and reporting pathways are in place and followed. Risk management, compliance and operational oversight Maintain oversight of organisational risk management: risk register, mitigations, incident learning and reporting to Trustees. Ensure appropriate organisational oversight of health & safety and operational compliance through competent leads (e.g. Technical & Building Manager; Operations & FOH Manager). Lead business continuity thinking and decision-making during incidents, disruptions, or high-risk situations. External relationships and reputation Act as a senior organisational representative with funders, partners, civic stakeholders and professional networks, strengthening Unity's reputation and opportunities. Support development of earned income streams (e.g. hires) through organisational planning and internal coordination, where relevant to overall sustainability. PERSON SPECIFICATION Essential Senior leadership experience in a charity/arts/mission-led environment (or demonstrably transferable leadership experience). Strong governance competence: working with Trustees/boards, producing papers, supporting effective decision-making, and managing sensitive/confidential matters. Proven ability to lead trusts and grants fundraising (pipeline, writing, budgets, reporting, relationship management). Strong finance capability: budgets, cashflow awareness, controls, approvals, and working confidently with a Bookkeeper and auditors/accountants. HR leadership experience, including recruitment and handling people matters fairly and consistently. Excellent judgement, prioritisation and discretion; confident managing risk and deadlines in a fast-moving environment. Commitment to inclusion, access and values-led leadership. Desirable Experience in a venue-based organisation (theatre/arts centre/events) and understanding of operational realities. Familiarity with Arts Council/local authority funding and reporting expectations. Experience acting as Company Secretary or supporting comparable governance responsibilities. Working arrangements Unity operates an agile working policy. For this role, we expect a minimum of 60% (3 days per week) of working time to be based on-site at Unity Theatre. You are, of course, welcome to work on-site more than this if you prefer. Please note: due to the nature of a venue-based organisation, you will be expected to work outside of core hours from time to time (including occasional evenings and weekends) to meet the needs of the organisation. Annual leave Annual leave for a full-time role is 25 days per year, plus UK bank holidays (pro-rated for part-time working). Non-contractual time off Unity normally closes on the working days between Christmas and New Year (excluding bank holidays). This closure period is provided as non-contractual additional time off and may vary slightly each year depending on operational need. Theatregoing and sector engagement Unity staff champion theatre and the work of our artists and partners. Where appropriate, this includes attending theatre productions at Unity and in the wider sector to stay connected to current work, strengthen relationships, and build insight into audiences and practice. Staff are offered complimentary tickets for performances at Unity (subject to availability). From time to time, staff may also be invited to attend opening nights or partner productions elsewhere, where this supports organisational relationships and learning. Attendance is encouraged where it supports the role and organisational priorities but will be balanced with workload and operational needs. HOW TO APPLY To apply, please send: Your CV, and A supporting statement answering Questions 1-3 below. These questions are designed to help us understand your experience, judgement and motivation for the role beyond what is captured in your CV. We recommend a total word count of no more than 750 words across your answers (but you are welcome to write less). Questions Please describe your experience of working within or managing a senior leadership office (e.g. Executive Director/CEO or Board-facing role). Include your experience of supporting governance or board processes (papers, minutes/actions, decision-making). What have you found most challenging about this kind of role, and how have you approached it? Trust, judgement and relationships are central to this role. Please give an example of a situation where your judgement or approach helped build confidence, manage sensitivity, or resolve a complex issue. (For example: governance risk, finance controls, HR . click apply for full job details
Housing and Co-op Services Manager
Seymour Housing Co-op Romford, Essex
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Pertemps Northampton Commercial
Experienced Conveyancing Client Care Manager
Pertemps Northampton Commercial Northampton, Northamptonshire
Job Description: Job Title: Experienced Conveyancing Client Care Manager Location: Northampton Job Type: Full-time Permanent - Onsite - Monday to Friday Salary: Starting from £35k (DOE) Contact: Operations We are working with a well-established and reputable UK law firm that specialises in residential conveyancing. Known for their strong client service and professional standards, they are now looking to appoint an experienced Conveyancing Client Care Manager to support their continued growth. The firm offers a supportive and progressive working environment, with clear routes for internal promotion, professional development, and personal growth. Role Overview This is an excellent opportunity for a client-focused professional with a solid background in conveyancing. The role involves managing the client experience throughout the conveyancing journey, ensuring a high standard of communication, care, and service from instruction through to completion. You will work closely with the legal team to proactively address client needs, manage expectations, and help the firm maintain its strong reputation for customer service. Key Responsibilities Act as the main point of contact for clients throughout the conveyancing process. Ensure timely, clear, and professional communication with clients at all stages. Collaborate with conveyancers and support staff to ensure smooth file progression. Address client queries and concerns with empathy and efficiency. Monitor client feedback and contribute to continuous improvement of client care practices. Assist with training and supporting junior team members in delivering client service. Maintain compliance with relevant regulations and internal procedures. Candidate Requirements Minimum 3 years' experience in a conveyancing role (e.g. client care, legal assistant, case handler, or similar). Strong working knowledge of the UK residential conveyancing process. Excellent communication and interpersonal skills. Client-focused with a high degree of empathy and professionalism. Ability to manage multiple tasks in a busy environment. Familiarity with case management systems (desirable but not essential). A proactive, hands-on approach with a desire to add value to the client journey. Benefits A defined and transparent career progression pathway within a well-established law firm Working hours of Monday to Friday, 9:00am - 5:30pm, including a one-hour lunch break Join a collaborative, supportive, and professional working environment Structured development programmes with clear opportunities for advancement Ongoing training, mentoring, and full support for CPD Generous annual leave entitlement: 20 days plus bank holidays and a full Christmas closure Healthcare benefits after one month, including 24/7 GP access Competitive pension scheme with employer contributions Monthly team treats and a welcoming, people-focused culture
Mar 17, 2026
Full time
Job Description: Job Title: Experienced Conveyancing Client Care Manager Location: Northampton Job Type: Full-time Permanent - Onsite - Monday to Friday Salary: Starting from £35k (DOE) Contact: Operations We are working with a well-established and reputable UK law firm that specialises in residential conveyancing. Known for their strong client service and professional standards, they are now looking to appoint an experienced Conveyancing Client Care Manager to support their continued growth. The firm offers a supportive and progressive working environment, with clear routes for internal promotion, professional development, and personal growth. Role Overview This is an excellent opportunity for a client-focused professional with a solid background in conveyancing. The role involves managing the client experience throughout the conveyancing journey, ensuring a high standard of communication, care, and service from instruction through to completion. You will work closely with the legal team to proactively address client needs, manage expectations, and help the firm maintain its strong reputation for customer service. Key Responsibilities Act as the main point of contact for clients throughout the conveyancing process. Ensure timely, clear, and professional communication with clients at all stages. Collaborate with conveyancers and support staff to ensure smooth file progression. Address client queries and concerns with empathy and efficiency. Monitor client feedback and contribute to continuous improvement of client care practices. Assist with training and supporting junior team members in delivering client service. Maintain compliance with relevant regulations and internal procedures. Candidate Requirements Minimum 3 years' experience in a conveyancing role (e.g. client care, legal assistant, case handler, or similar). Strong working knowledge of the UK residential conveyancing process. Excellent communication and interpersonal skills. Client-focused with a high degree of empathy and professionalism. Ability to manage multiple tasks in a busy environment. Familiarity with case management systems (desirable but not essential). A proactive, hands-on approach with a desire to add value to the client journey. Benefits A defined and transparent career progression pathway within a well-established law firm Working hours of Monday to Friday, 9:00am - 5:30pm, including a one-hour lunch break Join a collaborative, supportive, and professional working environment Structured development programmes with clear opportunities for advancement Ongoing training, mentoring, and full support for CPD Generous annual leave entitlement: 20 days plus bank holidays and a full Christmas closure Healthcare benefits after one month, including 24/7 GP access Competitive pension scheme with employer contributions Monthly team treats and a welcoming, people-focused culture
NG Bailey
Civil Project Engineer
NG Bailey Glasgow, Lanarkshire
Civil Site Engineer Scotland / Highlands Permanent Competitive + Company commercial vehicle + Flexible Benefits Summary We are seeking an experienced Civil Project Engineer to support the delivery of large-scale construction works across the Scottish electrical distribution and transmission networks. This role forms part of our specialist engineering team responsible for civil works associated with HV and EHV substations, overhead line (OHL) infrastructure, and high-voltage cabling installations. As a Civil Project Engineer, you will coordinate and oversee civil engineering activities throughout the project lifecycle-from pre-construction planning to final handover-ensuring safe, efficient, and high-quality delivery. You will collaborate with design, planning, commercial and site teams to achieve programme, cost, and compliance targets while upholding the highest standards of Safety, Health, Environment and Quality (SHEQ). You will also act as a key technical representative during client, contractor and regulatory reviews, supporting effective communication and collaborative project delivery. Some of the key deliverables in this role will include: Deliver civil engineering works for HV/EHV construction projects across the Scottish transmission and distribution networks. Manage the integration of design and construction activities, ensuring alignment across technical, commercial and programme requirements. Coordinate design teams through design verification and assurance processes to meet programme milestones. Provide guidance on temporary works requirements and support Temporary Works Coordinators (TWC) and Supervisors (TWS) throughout the project lifecycle. Use project management systems to raise and manage contractual communications, including early warnings and compensation events. Applying CDM duties relevant to civil engineering works and supporting safe planning from preconstruction through delivery Develop, coordinate and maintain project programmes in conjunction with Site Managers and Project Planners. Prepare and submit handover documentation including Health & Safety files, Inspection & Test Plans (ITPs), and civil as-built records. Advise site teams on constructability, resolving on-site civil design challenges as they arise. Work with commercial teams to identify, scope and coordinate civil subcontract packages. Attend project start-up, coordination, and progress meetings as required. Assist the Operations and Project Managers with tasks that support safe and efficient contract delivery. Contribute to early-stage project development including constructability input, methodology planning, and tender support. Forecast civil resource requirements and assist in planning resources to meet contractual milestones. What we're looking for : Minimum three years' experience in civil engineering or construction management, ideally on infrastructure or energy projects. Experience delivering capital works on large or complex construction projects. Construction or project management qualification. Knowledge of CDM 2015 regulations and experience applying duty holder requirements to civil engineering projects, ensuring safe planning, coordination, and delivery across all construction phases. CSCS card (or equivalent). Full UK driving license. Preferable locations Inverness, Perth, Aberdeen, Glasgow, Edinburgh Education / Qualifications Degree in Civil engineering or related discipline qualifications are preferred. Project management qualification advantageous. Required Skills / Knowledge Experience in a similar civils role is desirable but not essential. Understanding of electrical network construction standards and procedures preferred. Strong knowledge of Temporary Works classifications and procedures. Effective communication, presentation, and stakeholder-management skills. Ability to collaborate with internal teams and external partners. Proficient in Microsoft Office and relevant digital project management tools. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we
Mar 17, 2026
Full time
Civil Site Engineer Scotland / Highlands Permanent Competitive + Company commercial vehicle + Flexible Benefits Summary We are seeking an experienced Civil Project Engineer to support the delivery of large-scale construction works across the Scottish electrical distribution and transmission networks. This role forms part of our specialist engineering team responsible for civil works associated with HV and EHV substations, overhead line (OHL) infrastructure, and high-voltage cabling installations. As a Civil Project Engineer, you will coordinate and oversee civil engineering activities throughout the project lifecycle-from pre-construction planning to final handover-ensuring safe, efficient, and high-quality delivery. You will collaborate with design, planning, commercial and site teams to achieve programme, cost, and compliance targets while upholding the highest standards of Safety, Health, Environment and Quality (SHEQ). You will also act as a key technical representative during client, contractor and regulatory reviews, supporting effective communication and collaborative project delivery. Some of the key deliverables in this role will include: Deliver civil engineering works for HV/EHV construction projects across the Scottish transmission and distribution networks. Manage the integration of design and construction activities, ensuring alignment across technical, commercial and programme requirements. Coordinate design teams through design verification and assurance processes to meet programme milestones. Provide guidance on temporary works requirements and support Temporary Works Coordinators (TWC) and Supervisors (TWS) throughout the project lifecycle. Use project management systems to raise and manage contractual communications, including early warnings and compensation events. Applying CDM duties relevant to civil engineering works and supporting safe planning from preconstruction through delivery Develop, coordinate and maintain project programmes in conjunction with Site Managers and Project Planners. Prepare and submit handover documentation including Health & Safety files, Inspection & Test Plans (ITPs), and civil as-built records. Advise site teams on constructability, resolving on-site civil design challenges as they arise. Work with commercial teams to identify, scope and coordinate civil subcontract packages. Attend project start-up, coordination, and progress meetings as required. Assist the Operations and Project Managers with tasks that support safe and efficient contract delivery. Contribute to early-stage project development including constructability input, methodology planning, and tender support. Forecast civil resource requirements and assist in planning resources to meet contractual milestones. What we're looking for : Minimum three years' experience in civil engineering or construction management, ideally on infrastructure or energy projects. Experience delivering capital works on large or complex construction projects. Construction or project management qualification. Knowledge of CDM 2015 regulations and experience applying duty holder requirements to civil engineering projects, ensuring safe planning, coordination, and delivery across all construction phases. CSCS card (or equivalent). Full UK driving license. Preferable locations Inverness, Perth, Aberdeen, Glasgow, Edinburgh Education / Qualifications Degree in Civil engineering or related discipline qualifications are preferred. Project management qualification advantageous. Required Skills / Knowledge Experience in a similar civils role is desirable but not essential. Understanding of electrical network construction standards and procedures preferred. Strong knowledge of Temporary Works classifications and procedures. Effective communication, presentation, and stakeholder-management skills. Ability to collaborate with internal teams and external partners. Proficient in Microsoft Office and relevant digital project management tools. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company commercial vehicle Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution 25 days holiday plus bank holidays Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. You will be working as part of a team where we
Housing and Co-op Services Manager
Seymour Housing Co-op Romford, Essex
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 17, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Manufacturing Manager
Eat Real Snacks Nuneaton, Warwickshire
The Person: The Manufacturing Manager plays a central role in ensuring PROPER Snacks' production lines run safely, efficiently, and consistently to the highest standards. This leader oversees the day to day operation of the manufacturing function, managing a team of Shift Managers and driving performance across Safety, Quality, Delivery, and Cost. The Role: Reporting to the Head of Manufacturing, this is a hands on, people focused role suited to someone who thrives in a fast paced FMCG environment and enjoys building strong teams, improving processes, and delivering exceptional results. Responsibilities: Leadership & Team Management Lead, coach, and develop Shift Managers, ensuring clarity of expectations and consistent performance across all shifts. Foster a high performance culture built on accountability, continuous improvement, and open communication. Ensure effective handovers and alignment between shifts to maintain seamless operations. Safety Champion a proactive safety culture, ensuring all teams follow safe working practices and comply with legal and internal standards. Drive incident reduction through root cause analysis, corrective actions, and ongoing training. Ensure the site meets or exceeds all health & safety KPIs. Quality Maintain PROPER SNACKS high product quality standards through robust processes, training, and compliance. Partner with Quality and Technical teams to resolve issues quickly and prevent recurrence. Ensure all manufacturing activities meet food safety, regulatory, and audit requirements. Delivery Oversee daily production performance to meet output, service, and schedule targets. Monitor and optimise line performance, labour utilisation, and shift efficiency. Ensure effective planning and resource allocation to support demand. Cost Manage manufacturing cost performance, identifying opportunities to reduce waste, improve yield, and enhance productivity. Support budgeting and forecasting activities for labour, materials, and overheads. Lead continuous improvement initiatives using lean tools and data driven decision making. Requirements: Proven leadership experience in FMCG manufacturing, ideally food or snacks. Strong understanding of safety, quality, and operational excellence principles. Demonstrated ability to lead multi shift teams and drive consistent performance. Experience with lean manufacturing, problem solving tools, and continuous improvement. Excellent communication, coaching, and stakeholder management skills. Comfortable working in a fast moving, entrepreneurial environment. About PS: PROPER SNACKS is the home of PROPER and Eat Real. The UK's fastest-growing major snacks company. We're a diverse team of builders, thinkers, creators and makers - based in London and Nuneaton and serving snackers across Europe. Our brilliant team are united by an insatiable curiosity and driven by an entrepreneurial spirit. At PROPER SNACKS, we don't sit still. We scale fast, dream big and back our people to make stuff happen. Our values keep us grounded: Be builder. Dream bigger. Seriously fun. Whether you're joining us in London - where the brands are built, and big ideas take flight. Or in Nuneaton where magic happens in our factory and every bag gets made - you'll be part of a team shaking up the snacking world. Get a flavour of what life is like at PROPER SNACKS here LDN - Drummond Street - London - NW1 3HP NUN - Townsend Dr - Nuneaton - CV11 6TJ Our Approach: PROPER and Eat Real is an equal opportunities employer and we do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Please let us know if there is anything we can do to accommodate you to participate fully in the recruitment or interview process.
Mar 17, 2026
Full time
The Person: The Manufacturing Manager plays a central role in ensuring PROPER Snacks' production lines run safely, efficiently, and consistently to the highest standards. This leader oversees the day to day operation of the manufacturing function, managing a team of Shift Managers and driving performance across Safety, Quality, Delivery, and Cost. The Role: Reporting to the Head of Manufacturing, this is a hands on, people focused role suited to someone who thrives in a fast paced FMCG environment and enjoys building strong teams, improving processes, and delivering exceptional results. Responsibilities: Leadership & Team Management Lead, coach, and develop Shift Managers, ensuring clarity of expectations and consistent performance across all shifts. Foster a high performance culture built on accountability, continuous improvement, and open communication. Ensure effective handovers and alignment between shifts to maintain seamless operations. Safety Champion a proactive safety culture, ensuring all teams follow safe working practices and comply with legal and internal standards. Drive incident reduction through root cause analysis, corrective actions, and ongoing training. Ensure the site meets or exceeds all health & safety KPIs. Quality Maintain PROPER SNACKS high product quality standards through robust processes, training, and compliance. Partner with Quality and Technical teams to resolve issues quickly and prevent recurrence. Ensure all manufacturing activities meet food safety, regulatory, and audit requirements. Delivery Oversee daily production performance to meet output, service, and schedule targets. Monitor and optimise line performance, labour utilisation, and shift efficiency. Ensure effective planning and resource allocation to support demand. Cost Manage manufacturing cost performance, identifying opportunities to reduce waste, improve yield, and enhance productivity. Support budgeting and forecasting activities for labour, materials, and overheads. Lead continuous improvement initiatives using lean tools and data driven decision making. Requirements: Proven leadership experience in FMCG manufacturing, ideally food or snacks. Strong understanding of safety, quality, and operational excellence principles. Demonstrated ability to lead multi shift teams and drive consistent performance. Experience with lean manufacturing, problem solving tools, and continuous improvement. Excellent communication, coaching, and stakeholder management skills. Comfortable working in a fast moving, entrepreneurial environment. About PS: PROPER SNACKS is the home of PROPER and Eat Real. The UK's fastest-growing major snacks company. We're a diverse team of builders, thinkers, creators and makers - based in London and Nuneaton and serving snackers across Europe. Our brilliant team are united by an insatiable curiosity and driven by an entrepreneurial spirit. At PROPER SNACKS, we don't sit still. We scale fast, dream big and back our people to make stuff happen. Our values keep us grounded: Be builder. Dream bigger. Seriously fun. Whether you're joining us in London - where the brands are built, and big ideas take flight. Or in Nuneaton where magic happens in our factory and every bag gets made - you'll be part of a team shaking up the snacking world. Get a flavour of what life is like at PROPER SNACKS here LDN - Drummond Street - London - NW1 3HP NUN - Townsend Dr - Nuneaton - CV11 6TJ Our Approach: PROPER and Eat Real is an equal opportunities employer and we do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. Please let us know if there is anything we can do to accommodate you to participate fully in the recruitment or interview process.
International Consumer Banking Financial Control Vice President
JPMorgan Chase & Co.
Join a global team that ensures the financial integrity of one of the world's leading financial institutions. As a Vice President in Firmwide Financial Control, you will play a pivotal role in shaping the accuracy and transparency of our financial reporting. This is your opportunity to make a meaningful impact by partnering with diverse teams and driving change across the organization. We value your expertise and commitment to excellence. Take the next step in your career and help us build a stronger financial foundation. As a Vice President in Consumer and Community Banking Financial Control, you will lead efforts to ensure the integrity of our financial records and reporting. You will work with us to drive process improvements, enhance controls, and support key business activities. Together, we create a culture of accountability and transparency. You will have the opportunity to collaborate globally and influence change across the firm. Your leadership will help us deliver accurate and reliable financial information. Job responsibilities Lead financial analysis, consolidation, and reporting activities Manage balance sheet reconciliation, certification, and substantiation Oversee general ledger reconciliation reporting and governance Partner with line of business controllers, product controllers, technology, operations, and legal entity controllers Collaborate with global Firmwide Financial Controllers teams Manage consolidation of financial data at month-end, quarter-end, and year-end Engage hands-on in projects to drive process improvements Identify and enact process and infrastructure enhancements with stakeholders Control post-closing entries and consolidation adjustments Perform control procedures to ensure integrity of reported financial results Manage intercompany eliminations and enhance the control environment Required qualifications, capabilities, and skills Significant accounting knowledge, including general ledger expertise Extensive accounting or industry experience Demonstrated leadership attributes and time-management skills Advanced technical skills in financial systems and reporting In-depth knowledge of industry standards and regulations Preferred qualifications, capabilities, and skills Experience mobilizing change to simplify processes and enhance controls Strong collaboration skills across global teams Proven ability to manage complex consolidation and reporting activities Hands-on engagement in financial control projects Ability to proactively identify and implement process improvements Note: This role requires compliance with the Firm's Consecutive Leave Policy. The policy requires certain employees in sensitive positions to be out of the office for a specified period each calendar year. Please ask the recruiter or hiring manager for additional details
Mar 17, 2026
Full time
Join a global team that ensures the financial integrity of one of the world's leading financial institutions. As a Vice President in Firmwide Financial Control, you will play a pivotal role in shaping the accuracy and transparency of our financial reporting. This is your opportunity to make a meaningful impact by partnering with diverse teams and driving change across the organization. We value your expertise and commitment to excellence. Take the next step in your career and help us build a stronger financial foundation. As a Vice President in Consumer and Community Banking Financial Control, you will lead efforts to ensure the integrity of our financial records and reporting. You will work with us to drive process improvements, enhance controls, and support key business activities. Together, we create a culture of accountability and transparency. You will have the opportunity to collaborate globally and influence change across the firm. Your leadership will help us deliver accurate and reliable financial information. Job responsibilities Lead financial analysis, consolidation, and reporting activities Manage balance sheet reconciliation, certification, and substantiation Oversee general ledger reconciliation reporting and governance Partner with line of business controllers, product controllers, technology, operations, and legal entity controllers Collaborate with global Firmwide Financial Controllers teams Manage consolidation of financial data at month-end, quarter-end, and year-end Engage hands-on in projects to drive process improvements Identify and enact process and infrastructure enhancements with stakeholders Control post-closing entries and consolidation adjustments Perform control procedures to ensure integrity of reported financial results Manage intercompany eliminations and enhance the control environment Required qualifications, capabilities, and skills Significant accounting knowledge, including general ledger expertise Extensive accounting or industry experience Demonstrated leadership attributes and time-management skills Advanced technical skills in financial systems and reporting In-depth knowledge of industry standards and regulations Preferred qualifications, capabilities, and skills Experience mobilizing change to simplify processes and enhance controls Strong collaboration skills across global teams Proven ability to manage complex consolidation and reporting activities Hands-on engagement in financial control projects Ability to proactively identify and implement process improvements Note: This role requires compliance with the Firm's Consecutive Leave Policy. The policy requires certain employees in sensitive positions to be out of the office for a specified period each calendar year. Please ask the recruiter or hiring manager for additional details
NG Bailey
Land Management Operative / Landscaping Operative
NG Bailey
Land Management Operative / Landscaping Operative Sizewell - Suffolk, IP16 4RQ Permanent Salary £32k - £36k (DOE) + Flexible Benefits, use of company 4x4 during working hours Summary Freedom Land Management Services are currently recruiting a Land Management Operative to support the delivery of an annual work programme that currently delivers practical and technical land management activities on the Sizewell Estate. You will work closely with the Supervisor onsite and report to the Operations Manager for the Division. The Sizewell estate encompasses land rich in biodiversity and the variety of habitats, land uses and associated flora and fauna. The role will support the Supervisor to proactively manage the estate's ancient woodlands, heather and acid grasslands, SSSI marshland and coastal habitats using a range of practical land management techniques. This is a Monday to Friday role 37 hours per week What we're looking for : If the above sounds exciting and something you're well versed in, then we'd love to hear from you! Essential Basic understanding of health & safety and legal compliance in the land management sector. You must have a Driving Licence Practical experience and knowledge of land-based industries. Maintaining estate infrastructure including perimeter fences, gates, tracks, and footpaths. Ability to self-motivate, work independently, or as part of a team and motivate others. Ability to cope with the physical demands of the job, such as walking long distances, working outdoors for whole days at a time, operating machinery and lifting heavy objects. Desirable Practical experience of simple repair and maintenance of motor vehicles and powered agricultural equipment. Certificates for chainsaw, brushcutter, spraying and First Aid (training can be given) Off road 4x4 driving certification (training can be given) Tractor Driving or similar (training can be given) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary £32k - £36k Plus Excellent Benefits on Offer Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 17, 2026
Full time
Land Management Operative / Landscaping Operative Sizewell - Suffolk, IP16 4RQ Permanent Salary £32k - £36k (DOE) + Flexible Benefits, use of company 4x4 during working hours Summary Freedom Land Management Services are currently recruiting a Land Management Operative to support the delivery of an annual work programme that currently delivers practical and technical land management activities on the Sizewell Estate. You will work closely with the Supervisor onsite and report to the Operations Manager for the Division. The Sizewell estate encompasses land rich in biodiversity and the variety of habitats, land uses and associated flora and fauna. The role will support the Supervisor to proactively manage the estate's ancient woodlands, heather and acid grasslands, SSSI marshland and coastal habitats using a range of practical land management techniques. This is a Monday to Friday role 37 hours per week What we're looking for : If the above sounds exciting and something you're well versed in, then we'd love to hear from you! Essential Basic understanding of health & safety and legal compliance in the land management sector. You must have a Driving Licence Practical experience and knowledge of land-based industries. Maintaining estate infrastructure including perimeter fences, gates, tracks, and footpaths. Ability to self-motivate, work independently, or as part of a team and motivate others. Ability to cope with the physical demands of the job, such as walking long distances, working outdoors for whole days at a time, operating machinery and lifting heavy objects. Desirable Practical experience of simple repair and maintenance of motor vehicles and powered agricultural equipment. Certificates for chainsaw, brushcutter, spraying and First Aid (training can be given) Off road 4x4 driving certification (training can be given) Tractor Driving or similar (training can be given) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary £32k - £36k Plus Excellent Benefits on Offer Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
3D Personnel Ltd
Food and Beverage Operations Manager
3D Personnel Ltd Londonderry, County Londonderry
Lead Food & Beverage at a Luxury Boutique Hotel - Derry. We are recruiting for a Permanent role where you will achieve an ambitious Career Path, Competitive Salary and Bonus Scheme. Set in the heart of Derry, this luxury boutique hotel is synonymous with refined elegance, exceptional service, and unforgettable experiences. Renowned for its award-winning food and beverage offerings, the property combines sophisticated accommodations with impeccable attention to detail, consistently earning glowing reviews from delighted guests across multiple platforms. Guests are drawn to its stylish interiors, welcoming atmosphere, and personalised service, making it a destination not just for stays, but for memorable dining and celebratory experiences. With a commitment to excellence in every aspect-from culinary innovation to guest engagement-this hotel represents the pinnacle of luxury hospitality in the region. Whether for business or leisure, patrons can expect outstanding service, sumptuous surroundings, and a seamless blend of comfort and sophistication. The hotel's reputation for consistently exceeding expectations has established it as a standout leader in the local hospitality scene. The Role: This isn't just another F&B role. This is your chance to shape the guest experience at one of Derry's most iconic luxury boutique hotels-a property celebrated for award-winning dining, exquisite accommodations, and flawless service. Their guests don't just stay-they rave about this high end experience. We're looking for a seasoned Food & Beverage Manager or Operations Manager ready to lead the entire F&B operation, inspire a high-performing team, and take our standards even higher. For the right candidate, this role is a stepping stone to career development and ongoing career satisfaction. What you'll do: Lead all F&B outlets with precision, passion, and creativity. Mentor and inspire an accomplished team to deliver exceptional guest experiences every day. Drive operational excellence, profitability, and innovation across the hotel's food and beverage operations. Collaborate with leadership to shape the future of a highly acclaimed luxury property. We're looking for someone who: Has minimum 2 years' senior hotel or luxury F&B experience. Thrives in a high-end hospitality environment. Possesses strong leadership and team-building skills. Is ambitious, forward-thinking, and ready to step into an exciting and challenging role. Why this role is unique: Competitive salary and leadership responsibility. Be part of a property that sets the benchmark for luxury hospitality in the region. Permanent role with a clear career progression path. Opportunity to make a tangible impact on guest experiences and hotel performance. If you're ready to take the reins of a high-performing F&B operation and elevate a renowned luxury hotel to new heights, we want to hear from you. How to Apply If you're a motivated professional ready to lead a high-performing team, send your CV and short cover note to our Multi-Sector team today. Applicants must have the legal right to work in N.Ireland. Only suitable candidates will be contacted. 3D Personnel is operating as an Employment Business and Agency. We are proud to be an equal opportunities employer.
Mar 17, 2026
Full time
Lead Food & Beverage at a Luxury Boutique Hotel - Derry. We are recruiting for a Permanent role where you will achieve an ambitious Career Path, Competitive Salary and Bonus Scheme. Set in the heart of Derry, this luxury boutique hotel is synonymous with refined elegance, exceptional service, and unforgettable experiences. Renowned for its award-winning food and beverage offerings, the property combines sophisticated accommodations with impeccable attention to detail, consistently earning glowing reviews from delighted guests across multiple platforms. Guests are drawn to its stylish interiors, welcoming atmosphere, and personalised service, making it a destination not just for stays, but for memorable dining and celebratory experiences. With a commitment to excellence in every aspect-from culinary innovation to guest engagement-this hotel represents the pinnacle of luxury hospitality in the region. Whether for business or leisure, patrons can expect outstanding service, sumptuous surroundings, and a seamless blend of comfort and sophistication. The hotel's reputation for consistently exceeding expectations has established it as a standout leader in the local hospitality scene. The Role: This isn't just another F&B role. This is your chance to shape the guest experience at one of Derry's most iconic luxury boutique hotels-a property celebrated for award-winning dining, exquisite accommodations, and flawless service. Their guests don't just stay-they rave about this high end experience. We're looking for a seasoned Food & Beverage Manager or Operations Manager ready to lead the entire F&B operation, inspire a high-performing team, and take our standards even higher. For the right candidate, this role is a stepping stone to career development and ongoing career satisfaction. What you'll do: Lead all F&B outlets with precision, passion, and creativity. Mentor and inspire an accomplished team to deliver exceptional guest experiences every day. Drive operational excellence, profitability, and innovation across the hotel's food and beverage operations. Collaborate with leadership to shape the future of a highly acclaimed luxury property. We're looking for someone who: Has minimum 2 years' senior hotel or luxury F&B experience. Thrives in a high-end hospitality environment. Possesses strong leadership and team-building skills. Is ambitious, forward-thinking, and ready to step into an exciting and challenging role. Why this role is unique: Competitive salary and leadership responsibility. Be part of a property that sets the benchmark for luxury hospitality in the region. Permanent role with a clear career progression path. Opportunity to make a tangible impact on guest experiences and hotel performance. If you're ready to take the reins of a high-performing F&B operation and elevate a renowned luxury hotel to new heights, we want to hear from you. How to Apply If you're a motivated professional ready to lead a high-performing team, send your CV and short cover note to our Multi-Sector team today. Applicants must have the legal right to work in N.Ireland. Only suitable candidates will be contacted. 3D Personnel is operating as an Employment Business and Agency. We are proud to be an equal opportunities employer.
Service Service Employment Agency Limited
Team Co-Ordinator Support (Financial Planning)
Service Service Employment Agency Limited Bury St. Edmunds, Suffolk
My client is an award winning advice firm with offices in Norfolk and Suffolk, they have been established for over 35 years. Their Bury St. Edmunds based team are looking for a Team Co-Ordinator to support their Administration Team Managers and Leaders. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported (whilst progression is encouraged it is not a prerequisite of the role and those happy within the role are equally attractive in their consideration). Purpose of role To support the Team Manager and Team Leaders to ensure delivery of a high-quality financial planning service to clients Supporting the Team Manager and Team Leaders, co-ordinating training and a number of scheduled team projects, and with ad hoc events that occur Supporting the Team Leaders in overseeing and improving the quality of our procedures and processes, including regular review to keep them fit for purpose, efficient and up to date Analysis and sharing of data with the Team Leaders and wider team Establish and maintain effective relationships with the team and colleagues to ensure a smooth, timely and best of class service to clients Key Responsibilities Training & Processes Collating training needs across the team, including product, process and platform requirements Establishing Training Plans for new joiners Join team meetings regularly to gain insight to develop knowledge & feedback on project updates Helping ensure best practice is followed consistently and to check understanding of new processes Support the wider team to develop process maps of key processes (outside of Advice Flows) Data Utilising and analysing the support team data available, through Quick View and other MI to support the Team Leaders to manage their sub teams effectively by highlighting reporting exceptions, including: Overdue tasks Advice Flow processes Delays with progressing new business Where processes are not being followed Client authorisation queue Quality of client instructions Trade authorisation data Cash Weightings Process Errors Co-ordination of the error spreadsheet, ensuring errors are logged immediately with full details, tasks are added to Intelliflo and liaising with Team Manager and Compliance Director to enable swift calculation of any loss and appropriate payment. Supporting the Team Leaders and support in undertaking the root cause analysis and assessment of any training requirements or process changes. Project Co-ordination Generating reports and collating data from platforms and our Operations Team to provide the Teams with the data required Setting up tracking spreadsheets to track projects and share progress reports with the Teams and Operations, for example with: ISA Utilisation CGT assessment and report issues Platform Rebalances Client Mailings Liaison with the team and feeding back progress on team projects, e.g. adoption of PensionLab, new Client Schedule Platforms Supporting the Team Leaders when Platform systems fail, and actions and client communications need co-ordinating. Personal Specification Financial Services Regulated Environment knowledge Active CPD Compliance training Providing accurate and timely financial services administrative support Good understanding of internal systems and processes for PC Experience of dealing with complex and challenging situations Identifying areas for improvement To have provided coaching and development to support others, enabling personal growth and promotion Solid understanding of providers and resolving issues Sharing knowledge and best practise with others Relevant financial legislation, rules and regulations, procedures and processes Risk management Basic understanding of pensions and investments Excellent technical knowledge across all aspects of financial planning Decision-making and problem solving Planning, time management and organisation skills Project management and process mapping Data analysis Ability to set up and maintain exception reporting Team building Coaching Mentoring Strategic thinking Creativity and innovation Ability to train others Proficient IT skills, especially company specific software and Microsoft products Build and maintain professional relationships Networking Leadership skills - motivating and inspiring others Active listening with empathy Asking the right questions with curiosity to gain insight into businesses Communicating with emotional intelligence Communicating under pressure Effective writing Expressing yourself Assertive Presenting data and information with confidence Ability to communicate complex information in a simple way Giving and receiving feedback Interpreting body language, identifying what is not being said Adaptable - ability to flex your style and approach in response to different people and different circumstances Behaving in a professional manner both in the office and with clients Trust and integrity Genuine interest in people Willingness to challenge, learn and continuously improve Benefits 29 days holiday + office closed between Christmas and New Year + Birthday off 5% pension contribution Flexible working Hybrid working (two days from home) Profit Share Social events Free parking Free drinks/fruit Cycle to work scheme Length of service recognition Discounted legal services Life cover and income protection Healthcare cash plan Private health care scheme Professional qualifications supported financially
Mar 17, 2026
Full time
My client is an award winning advice firm with offices in Norfolk and Suffolk, they have been established for over 35 years. Their Bury St. Edmunds based team are looking for a Team Co-Ordinator to support their Administration Team Managers and Leaders. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported (whilst progression is encouraged it is not a prerequisite of the role and those happy within the role are equally attractive in their consideration). Purpose of role To support the Team Manager and Team Leaders to ensure delivery of a high-quality financial planning service to clients Supporting the Team Manager and Team Leaders, co-ordinating training and a number of scheduled team projects, and with ad hoc events that occur Supporting the Team Leaders in overseeing and improving the quality of our procedures and processes, including regular review to keep them fit for purpose, efficient and up to date Analysis and sharing of data with the Team Leaders and wider team Establish and maintain effective relationships with the team and colleagues to ensure a smooth, timely and best of class service to clients Key Responsibilities Training & Processes Collating training needs across the team, including product, process and platform requirements Establishing Training Plans for new joiners Join team meetings regularly to gain insight to develop knowledge & feedback on project updates Helping ensure best practice is followed consistently and to check understanding of new processes Support the wider team to develop process maps of key processes (outside of Advice Flows) Data Utilising and analysing the support team data available, through Quick View and other MI to support the Team Leaders to manage their sub teams effectively by highlighting reporting exceptions, including: Overdue tasks Advice Flow processes Delays with progressing new business Where processes are not being followed Client authorisation queue Quality of client instructions Trade authorisation data Cash Weightings Process Errors Co-ordination of the error spreadsheet, ensuring errors are logged immediately with full details, tasks are added to Intelliflo and liaising with Team Manager and Compliance Director to enable swift calculation of any loss and appropriate payment. Supporting the Team Leaders and support in undertaking the root cause analysis and assessment of any training requirements or process changes. Project Co-ordination Generating reports and collating data from platforms and our Operations Team to provide the Teams with the data required Setting up tracking spreadsheets to track projects and share progress reports with the Teams and Operations, for example with: ISA Utilisation CGT assessment and report issues Platform Rebalances Client Mailings Liaison with the team and feeding back progress on team projects, e.g. adoption of PensionLab, new Client Schedule Platforms Supporting the Team Leaders when Platform systems fail, and actions and client communications need co-ordinating. Personal Specification Financial Services Regulated Environment knowledge Active CPD Compliance training Providing accurate and timely financial services administrative support Good understanding of internal systems and processes for PC Experience of dealing with complex and challenging situations Identifying areas for improvement To have provided coaching and development to support others, enabling personal growth and promotion Solid understanding of providers and resolving issues Sharing knowledge and best practise with others Relevant financial legislation, rules and regulations, procedures and processes Risk management Basic understanding of pensions and investments Excellent technical knowledge across all aspects of financial planning Decision-making and problem solving Planning, time management and organisation skills Project management and process mapping Data analysis Ability to set up and maintain exception reporting Team building Coaching Mentoring Strategic thinking Creativity and innovation Ability to train others Proficient IT skills, especially company specific software and Microsoft products Build and maintain professional relationships Networking Leadership skills - motivating and inspiring others Active listening with empathy Asking the right questions with curiosity to gain insight into businesses Communicating with emotional intelligence Communicating under pressure Effective writing Expressing yourself Assertive Presenting data and information with confidence Ability to communicate complex information in a simple way Giving and receiving feedback Interpreting body language, identifying what is not being said Adaptable - ability to flex your style and approach in response to different people and different circumstances Behaving in a professional manner both in the office and with clients Trust and integrity Genuine interest in people Willingness to challenge, learn and continuously improve Benefits 29 days holiday + office closed between Christmas and New Year + Birthday off 5% pension contribution Flexible working Hybrid working (two days from home) Profit Share Social events Free parking Free drinks/fruit Cycle to work scheme Length of service recognition Discounted legal services Life cover and income protection Healthcare cash plan Private health care scheme Professional qualifications supported financially
Complex Motor Claims Team Manager
American International Group Manchester, Lancashire
Complex Motor Claims Team Manager page is loaded Complex Motor Claims Team Managerlocations: Manchestertime type: Full timeposted on: Offre publiée aujourd'huijob requisition id: JRJoin us as a Complex Motor Claims Team Manager to take your career to the next level with a global market leader. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact You will lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG's core values.The role will require you to work collaboratively and strategically within your peer group and be a strong team player, ensuring robust operational controls and claims governance, as well as providing technical support and sound claims handling judgement to adjusters and ensuring outstanding customer service at all times.Some of the key responsibilities include: Manage a team of Claims Adjusters who predominantly handle Third Party Property Damage Motor Claims but may also encompass some credit hire and bodily injury claims. Ensure performance against all strategic goals & objectives including the total cost and quality of claim outcomes Be responsible for talent development by setting clear goals and objectives for your team and providing regular performance feedback at monthly 121s. Ensure adherence to department KPIs & SLAs at all times Execute strategic initiatives within the unit to drive a continuous improvement cost of claim control and culture. Work collaboratively and closely liaise/work with the key stakeholders both internally and externally Responsible for the account management and service delivery for all customers serviced within the team portfolio, ensuring strong relationships are held with Brokers & Customers at all times Act as an escalation point for any customer complaints relating to the team and ensuring these are handled efficiently by focusing on the principle of treating customers fairly. Promote good file maintenance and record keeping within the department in accordance with the Motor and Global Best Practices. Drive high monthly audit scores within our Global Quality Assurance auditing framework. Ensure strong team adherence to all compliance and regulatory matters at all times Continually develop and update knowledge/understanding of Regulatory requirements and their impact on claims adjusting What you'll need to succeed A sound technical knowledge of Casualty Motor claims and experience of handling claims up to $500,000 USD Excellent knowledge of the Pre-Action Protocols for Motor Claims and the legislative/statutory framework governing motor claims. Good knowledge/understanding of how the current motor market operates - its challenges and opportunities. Strategic mindset and experience of implementing strategies designed to control claims spend and/or enhance customer service delivery. Experience in leading and motivating teams to consistently achieve and exceed targets set Strong organisational skills and the ability to thrive in a fast-paced environment Excellent verbal and written communication skills with the ability to collaborate effectively with stakeholders at all levels Problem solver with the ability to provide early solutions AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:CL - ClaimsAIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd
Mar 17, 2026
Full time
Complex Motor Claims Team Manager page is loaded Complex Motor Claims Team Managerlocations: Manchestertime type: Full timeposted on: Offre publiée aujourd'huijob requisition id: JRJoin us as a Complex Motor Claims Team Manager to take your career to the next level with a global market leader. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact You will lead a team of UK Casualty Motor Claims Adjusters and work closely with the UK Head of Motor Claims to ensure the delivery of operational, service and technical excellence whilst promoting AIG's core values.The role will require you to work collaboratively and strategically within your peer group and be a strong team player, ensuring robust operational controls and claims governance, as well as providing technical support and sound claims handling judgement to adjusters and ensuring outstanding customer service at all times.Some of the key responsibilities include: Manage a team of Claims Adjusters who predominantly handle Third Party Property Damage Motor Claims but may also encompass some credit hire and bodily injury claims. Ensure performance against all strategic goals & objectives including the total cost and quality of claim outcomes Be responsible for talent development by setting clear goals and objectives for your team and providing regular performance feedback at monthly 121s. Ensure adherence to department KPIs & SLAs at all times Execute strategic initiatives within the unit to drive a continuous improvement cost of claim control and culture. Work collaboratively and closely liaise/work with the key stakeholders both internally and externally Responsible for the account management and service delivery for all customers serviced within the team portfolio, ensuring strong relationships are held with Brokers & Customers at all times Act as an escalation point for any customer complaints relating to the team and ensuring these are handled efficiently by focusing on the principle of treating customers fairly. Promote good file maintenance and record keeping within the department in accordance with the Motor and Global Best Practices. Drive high monthly audit scores within our Global Quality Assurance auditing framework. Ensure strong team adherence to all compliance and regulatory matters at all times Continually develop and update knowledge/understanding of Regulatory requirements and their impact on claims adjusting What you'll need to succeed A sound technical knowledge of Casualty Motor claims and experience of handling claims up to $500,000 USD Excellent knowledge of the Pre-Action Protocols for Motor Claims and the legislative/statutory framework governing motor claims. Good knowledge/understanding of how the current motor market operates - its challenges and opportunities. Strategic mindset and experience of implementing strategies designed to control claims spend and/or enhance customer service delivery. Experience in leading and motivating teams to consistently achieve and exceed targets set Strong organisational skills and the ability to thrive in a fast-paced environment Excellent verbal and written communication skills with the ability to collaborate effectively with stakeholders at all levels Problem solver with the ability to provide early solutions AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to Area:CL - ClaimsAIG Europe S.A. (U.K. Service Branch) & American International Group UK Ltd
Michael Page HR
People and Culture Manager
Michael Page HR
St Martin-in-the-Fields Charity are seeking a People and Culture Manager to lead the delivery of a high-quality, people-centered function that enables staff to feel valued, supported and equipped to thrive. The role is based in London, offering hybrid working and provides an excellent opportunity for someone looking to grow and develop while shaping a modern, inclusive HR function within a dynamic homelessness charity. Client Details St Martin-in-the-Fields Charity are a UK-wide homelessness that funds projects providing healthcare, legal advice, and mental health support to help people move out of homelessness and prevent it from happening in the first place. It also offers emergency financial grants to people who are homeless or at risk, helping them secure and maintain safe housing. The charity's vision is for everyone to have a safe place to live, and the support needed to keep it. Established as an independent charity in 2014, its roots go back to the 1920s when St Martin-in-the-Fields began supporting people in need. It's a really exciting time to join the charity as it strengthens its internal capacity ahead of the 100th Appeal and delivers its new five-year strategy, ensuring it has the people, systems and culture needed to maximise future impact. As part of this growth, they are investing in their People & Culture function so staff are supported, equipped and empowered to deliver long-term, impactful solutions to prevent homelessness. Description As People & Culture Manager, you will play a central role in strengthening the charity's people experience and embedding a culture aligned to its mission and values. The role offers an opportunity for a candidate to learn, grow and develop to manage BAU activity but also improve and develop the HR function. Lead day-to-day HR operations, building a trusted and proactive People function. Support in the development and delivery of the People Strategy to ensure it's aligned to the organisations new 5-year strategy. Develop and deliver the charity's EDI Action Plan, chairing the EDI Steering Group and driving inclusive practice across the organisation. Review and refine HR policies and processes to ensure they remain legally compliant, effective and values-driven. Oversee recruitment and selection processes to attract, hire and retain talented individuals. Improve and streamline onboarding and induction to deliver a warm, consistent and engaging experience for new starters. Manage and maintain the HRIS (Employment Hero), ensuring accurate employee data, effective reporting and streamlined HR administration across the employee lifecycle. Develop a new learning and development framework, utilising training needs analysis, develop learning content and facilitate training to the organisation Maintain and support with developing the new L&D module on the HRIS and support staff in using it effectively. Utilise People analytics and insights to inform decision-making and measure impact. Support payroll coordination and ensure smooth processes across the employee lifecycle. Build strong working relationships with managers and staff, acting as a trusted partner and champion for a positive working culture. Strengthen organisational performance, employee engagement and career development approaches. Model behaviours that reflect the organisation's values and commitment to continuous improvement. Profile The successful candidate will have: CIPD qualified (Level 5) Proven experience in a similar HR generalist role, ideally within a small-to-medium charity. Solid knowledge of HR practices and principles of a learning organisation. This includes a strong understanding of recruitment processes, learning and development strategies, and diversity and inclusion. Experience developing and delivering People or HR strategies, using data to evaluate progress and impact. Confidence supporting managers with performance management, feedback conversations and employee relations Experience designing and implementing learning and development programs and training to provide continuous improvement across the charity. A genuine passion for embedding EDI in meaningful, practical ways to create a supportive and inclusive culture. Job Offer London based with flexible & hybrid working 25 days annual leave plus bank and public holidays Length of service annual leave increment - up to a maximum of 5 extra days Two paid volunteering per year Enhanced family-friendly and bereavement policies Discretionary leave between Christmas and New Year public holidays Employee Assistance Programme with free, confidential counselling Sector specific training on safeguarding and housing/ homelessness sector for all new starter 6% employer pension contribution Substancial discount in The Crypt Café and the St Martin-in-the-Fields shop A strong commitment to developing a diverse, inclusive and culturally sensitive workplace and community for everyone Please apply by 30th March, with interviews on the 8th and 13th
Mar 17, 2026
Full time
St Martin-in-the-Fields Charity are seeking a People and Culture Manager to lead the delivery of a high-quality, people-centered function that enables staff to feel valued, supported and equipped to thrive. The role is based in London, offering hybrid working and provides an excellent opportunity for someone looking to grow and develop while shaping a modern, inclusive HR function within a dynamic homelessness charity. Client Details St Martin-in-the-Fields Charity are a UK-wide homelessness that funds projects providing healthcare, legal advice, and mental health support to help people move out of homelessness and prevent it from happening in the first place. It also offers emergency financial grants to people who are homeless or at risk, helping them secure and maintain safe housing. The charity's vision is for everyone to have a safe place to live, and the support needed to keep it. Established as an independent charity in 2014, its roots go back to the 1920s when St Martin-in-the-Fields began supporting people in need. It's a really exciting time to join the charity as it strengthens its internal capacity ahead of the 100th Appeal and delivers its new five-year strategy, ensuring it has the people, systems and culture needed to maximise future impact. As part of this growth, they are investing in their People & Culture function so staff are supported, equipped and empowered to deliver long-term, impactful solutions to prevent homelessness. Description As People & Culture Manager, you will play a central role in strengthening the charity's people experience and embedding a culture aligned to its mission and values. The role offers an opportunity for a candidate to learn, grow and develop to manage BAU activity but also improve and develop the HR function. Lead day-to-day HR operations, building a trusted and proactive People function. Support in the development and delivery of the People Strategy to ensure it's aligned to the organisations new 5-year strategy. Develop and deliver the charity's EDI Action Plan, chairing the EDI Steering Group and driving inclusive practice across the organisation. Review and refine HR policies and processes to ensure they remain legally compliant, effective and values-driven. Oversee recruitment and selection processes to attract, hire and retain talented individuals. Improve and streamline onboarding and induction to deliver a warm, consistent and engaging experience for new starters. Manage and maintain the HRIS (Employment Hero), ensuring accurate employee data, effective reporting and streamlined HR administration across the employee lifecycle. Develop a new learning and development framework, utilising training needs analysis, develop learning content and facilitate training to the organisation Maintain and support with developing the new L&D module on the HRIS and support staff in using it effectively. Utilise People analytics and insights to inform decision-making and measure impact. Support payroll coordination and ensure smooth processes across the employee lifecycle. Build strong working relationships with managers and staff, acting as a trusted partner and champion for a positive working culture. Strengthen organisational performance, employee engagement and career development approaches. Model behaviours that reflect the organisation's values and commitment to continuous improvement. Profile The successful candidate will have: CIPD qualified (Level 5) Proven experience in a similar HR generalist role, ideally within a small-to-medium charity. Solid knowledge of HR practices and principles of a learning organisation. This includes a strong understanding of recruitment processes, learning and development strategies, and diversity and inclusion. Experience developing and delivering People or HR strategies, using data to evaluate progress and impact. Confidence supporting managers with performance management, feedback conversations and employee relations Experience designing and implementing learning and development programs and training to provide continuous improvement across the charity. A genuine passion for embedding EDI in meaningful, practical ways to create a supportive and inclusive culture. Job Offer London based with flexible & hybrid working 25 days annual leave plus bank and public holidays Length of service annual leave increment - up to a maximum of 5 extra days Two paid volunteering per year Enhanced family-friendly and bereavement policies Discretionary leave between Christmas and New Year public holidays Employee Assistance Programme with free, confidential counselling Sector specific training on safeguarding and housing/ homelessness sector for all new starter 6% employer pension contribution Substancial discount in The Crypt Café and the St Martin-in-the-Fields shop A strong commitment to developing a diverse, inclusive and culturally sensitive workplace and community for everyone Please apply by 30th March, with interviews on the 8th and 13th
Environmental Manager
STRABAG SE
If you're an ambitious Environmental Manager looking for a new challenge on a major scale mining project and would like to help shape future of STRABAG, then please read the below job description What matters to us Environment related degree. MIEMA or equivalent, Chartered Environmentalist. Driving Licence required but can be obtained once working. The ability to thrive in high pressure situations. The ability to empathise and communicate with all people, regardless of their background or circumstances. Excellent organisations, communication, and time management skills. A passion for Environment and Sustainability. Management and Leadership Skills. Extensive experience of delivering presentations, talking in public etc. Be able to work on own initiative when required. Your contribution to our company STRABAG is seeking an experienced Environmental Manager to join our team delivering works at the nationally significant Woodsmith Mine project in North Yorkshire. This is a unique opportunity to play a key role on one of the UK's most ambitious infrastructure and mining developments. STRABAG UK is constructing the world's longest conveyor tunnel, known as the mineral transport system (MTS), as part of the Woodsmith mine development. The mineral transport system will transport tens of millions of tonnes of polyhalite, which will be mined from beneath the North York Moors National Park. Polyhalite is a naturally occurring mineral substance that, when crushed and granulated, creates POLY4, a unique multi-nutrient fertiliser suitable for organic farming. It will be used in worldwide fertiliser programmes to help boost crop yields and plant strength and improve soil structure. Requirements: Lead the Contract Environment & Sustainability (E&S) team to support the development of the contract design and development, influencing best practice and innovation throughout ECI phase Understand the Client's Health & Safety and Environmental (HSSE) Policies and Processes and statutory requirements as they affect the Company's operations and ensure that the requirements are implemented on the project Provide operational and functional management advice to the design and delivery team on the practical implementation of the Company's policies and processes including external stakeholders such as customers if necessary Ensure the design teams consider Environment and Sustainability and influence the designing out of these risks Provide management, direction, support and guidance to the programme with regard to E&S performance and the implementation of the Group and Sector Strategies Maintain operational interface with the operational programme Directors and Sector HSSE Director and Environment and Sustainability Manager Assist in maintaining and seeking continuous improvement in the Sector and Group HSSE strategies and processes including the Environmental management system in relation to current industry best practice and minimum statutory requirements Assist and provide advice to Contract Management in the understanding of stakeholders (internal and external) aims, priorities and risks with regards to Environment and Sustainability Assist, where needed, with the development of Environmental Management plans if applicable and coordination of review Provide operational and functional management with advice on the prevention of accidents, incidents and close calls Provide advice and guidance, and where necessary assist with the obtaining legal consents, licenses, and exemptions such as discharge consents, abstraction licences and waste management licences as and when required and as directed Undertake and provide advice in key tasks to assist in the development, management, implementation, and monitoring of the Environmental Management System Undertake and/or assist Contract Management in establishing, managing and maintaining relationships with external stakeholders such as local authorities, Natural England, EA, Thames Water and others as required and directed Develop and manage program of, assist with and undertake HSSE Advisory Visit, Inspections and Audits where required of operational sites. Participate, as requested in "Company" Group HSSE audits. Utilize data including the identification of trends, reporting, and influencing Provide advice, guidance, and independence with regards to the assessment of and appointment of sub-contractors Research and/or manage research of Environmental and Sustainability Issues and best practices as directed by the Sector E&S Manager or delegate Provide support to the Bid management team with regards to marketing, tenders and pre qualification information Assist, if necessary, with the preparation of HSSE risk assessments and Method Statements Undertake and/or assist with the monitoring, analysis of and reporting of environment and sustainability performance. Utilize data to highlight areas of further consideration, evaluation, and intervention Assist and/or manage the investigation of accidents, incidents, dangerous occurrences, near misses and other incidents as directed. Assist in the preparation and implementation of environmental and sustainability training/briefings, as directed Assist in ensuring that an 'excellent' rating under BREEAM Infrastructure (Pilot) scheme is achieved Assist in ensuring that the project monitors and reduces Scope 1, 2 and 3 carbon emissions Promote best practice, capture best practice and ensure it is fed back into the business Set standards and lead by example in the management of environment and sustainability Liaise with the other members of the HSSE Team and the wider organisation with regards to HSSE Manage the Environment and Sustainability Team on the Contract. Manage the development and structure of this team that ensures the ongoing needs of the Contract and individual are met. Ensure that the professional competence of the HSSE team, within sphere of influence and provide support in all individual development matters Maintain own level of knowledge and competency in relations to Environmental Management and responsibilities including appropriate qualifications and professional membership and CPD Obtain competency cards inline with the Company Competence Card Compliance Standard Pre employment screening is required for this position. More information on our career website. What you stand to gain Opportunity to work and have a lasting impact on landmark UK infrastructure projects. Collaborative and innovative working environment. Professional development and career progression. Competitive salary and benefits package including private health cover, 9% pension and 25 days holiday. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Apprenticeship STRABAG UK Limited
Mar 17, 2026
Full time
If you're an ambitious Environmental Manager looking for a new challenge on a major scale mining project and would like to help shape future of STRABAG, then please read the below job description What matters to us Environment related degree. MIEMA or equivalent, Chartered Environmentalist. Driving Licence required but can be obtained once working. The ability to thrive in high pressure situations. The ability to empathise and communicate with all people, regardless of their background or circumstances. Excellent organisations, communication, and time management skills. A passion for Environment and Sustainability. Management and Leadership Skills. Extensive experience of delivering presentations, talking in public etc. Be able to work on own initiative when required. Your contribution to our company STRABAG is seeking an experienced Environmental Manager to join our team delivering works at the nationally significant Woodsmith Mine project in North Yorkshire. This is a unique opportunity to play a key role on one of the UK's most ambitious infrastructure and mining developments. STRABAG UK is constructing the world's longest conveyor tunnel, known as the mineral transport system (MTS), as part of the Woodsmith mine development. The mineral transport system will transport tens of millions of tonnes of polyhalite, which will be mined from beneath the North York Moors National Park. Polyhalite is a naturally occurring mineral substance that, when crushed and granulated, creates POLY4, a unique multi-nutrient fertiliser suitable for organic farming. It will be used in worldwide fertiliser programmes to help boost crop yields and plant strength and improve soil structure. Requirements: Lead the Contract Environment & Sustainability (E&S) team to support the development of the contract design and development, influencing best practice and innovation throughout ECI phase Understand the Client's Health & Safety and Environmental (HSSE) Policies and Processes and statutory requirements as they affect the Company's operations and ensure that the requirements are implemented on the project Provide operational and functional management advice to the design and delivery team on the practical implementation of the Company's policies and processes including external stakeholders such as customers if necessary Ensure the design teams consider Environment and Sustainability and influence the designing out of these risks Provide management, direction, support and guidance to the programme with regard to E&S performance and the implementation of the Group and Sector Strategies Maintain operational interface with the operational programme Directors and Sector HSSE Director and Environment and Sustainability Manager Assist in maintaining and seeking continuous improvement in the Sector and Group HSSE strategies and processes including the Environmental management system in relation to current industry best practice and minimum statutory requirements Assist and provide advice to Contract Management in the understanding of stakeholders (internal and external) aims, priorities and risks with regards to Environment and Sustainability Assist, where needed, with the development of Environmental Management plans if applicable and coordination of review Provide operational and functional management with advice on the prevention of accidents, incidents and close calls Provide advice and guidance, and where necessary assist with the obtaining legal consents, licenses, and exemptions such as discharge consents, abstraction licences and waste management licences as and when required and as directed Undertake and provide advice in key tasks to assist in the development, management, implementation, and monitoring of the Environmental Management System Undertake and/or assist Contract Management in establishing, managing and maintaining relationships with external stakeholders such as local authorities, Natural England, EA, Thames Water and others as required and directed Develop and manage program of, assist with and undertake HSSE Advisory Visit, Inspections and Audits where required of operational sites. Participate, as requested in "Company" Group HSSE audits. Utilize data including the identification of trends, reporting, and influencing Provide advice, guidance, and independence with regards to the assessment of and appointment of sub-contractors Research and/or manage research of Environmental and Sustainability Issues and best practices as directed by the Sector E&S Manager or delegate Provide support to the Bid management team with regards to marketing, tenders and pre qualification information Assist, if necessary, with the preparation of HSSE risk assessments and Method Statements Undertake and/or assist with the monitoring, analysis of and reporting of environment and sustainability performance. Utilize data to highlight areas of further consideration, evaluation, and intervention Assist and/or manage the investigation of accidents, incidents, dangerous occurrences, near misses and other incidents as directed. Assist in the preparation and implementation of environmental and sustainability training/briefings, as directed Assist in ensuring that an 'excellent' rating under BREEAM Infrastructure (Pilot) scheme is achieved Assist in ensuring that the project monitors and reduces Scope 1, 2 and 3 carbon emissions Promote best practice, capture best practice and ensure it is fed back into the business Set standards and lead by example in the management of environment and sustainability Liaise with the other members of the HSSE Team and the wider organisation with regards to HSSE Manage the Environment and Sustainability Team on the Contract. Manage the development and structure of this team that ensures the ongoing needs of the Contract and individual are met. Ensure that the professional competence of the HSSE team, within sphere of influence and provide support in all individual development matters Maintain own level of knowledge and competency in relations to Environmental Management and responsibilities including appropriate qualifications and professional membership and CPD Obtain competency cards inline with the Company Competence Card Compliance Standard Pre employment screening is required for this position. More information on our career website. What you stand to gain Opportunity to work and have a lasting impact on landmark UK infrastructure projects. Collaborative and innovative working environment. Professional development and career progression. Competitive salary and benefits package including private health cover, 9% pension and 25 days holiday. We stand for respect, partnership, and sustainability, creating a work environment that promotes safety, health, and development. Our committed and healthy employees are our most valuable asset - the foundation for sustainable growth and innovation. With our "People. Planet. Progress." strategy and the motto WORK ON PROGRESS, we drive change forward - with the goal of climate neutrality by 2040. This happens after the successful application 1. Screening of applications - careful review and evaluation of submitted documents 2. Decision, whether to invite an applicant to an interview 3. Getting to know the candidate in a virtual or personal setting - the number of interviews may vary depending on the position 4. Welcome to STRABAG SE- clarifying the offer and the final details regarding the candidate's entry At STRABAG around 86,000 people working on progress at more than 2,400 locations worldwide. Uniqueness and individual strengths characterise both our projects and each of us as individuals. Whether its building construction, civil engineering, road construction, underground engineering, bridge building, tunnelling, construction material production, project development or building management - we are always one step ahead so that we can become the most innovative and sustainable construction technology company in Europe. Diversity, inclusion and equal opportunities are integral to this, who we are as a company and how we work. Together we work as partners to complete projects successfully and grow with new challenges. Together we achieve great things. Let's progress! See what others have to say Still searching? Discover more opportunities to work for us. London Tunnel Construction Apprenticeship STRABAG UK Limited

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