Global Compensation Analyst Contract: full-time, permanentSalary: £50K - £55K per annum +annual bonusHours: Mon-Fri, Location: Manchester City Centre (3 days onsite, 2 days WFH)Interview: 3 stages (1 virtual, 2 F2F) An exceptional opportunity has arisen for a Global Compensation Analyst to join a world-renowned law firm in Manchester, offering a highly competitive salary of £50K - £55K per annum. This role is perfect for someone who thrives in an environment that values respect, collaboration, and continuous improvement. As part of the Human Capital team, you will play a pivotal role in shaping compensation strategies that ensure fairness and market alignment across a global workforce. The organisation is committed to supporting your professional growth with comprehensive benefits, flexible working arrangements, and access to inclusive affinity groups that foster a sense of belonging. What you'll do: As a Global Compensation Analyst based in Manchester, you will be instrumental in ensuring that the organisation's pay practices remain fair, competitive, and compliant with evolving regulations. Your day-to-day activities will involve conducting comprehensive analyses of job roles, benchmarking salaries against market data, participating in industry surveys, and providing actionable recommendations that influence key business decisions. You will act as a trusted advisor on all matters related to staff compensation-working collaboratively with senior management and cross-functional teams. Success in this position requires not only technical proficiency but also strong interpersonal skills; you will need to communicate complex findings clearly while building positive relationships at every level of the firm. Conduct thorough job analyses for both existing and new roles to determine appropriate salary levels in line with internal guidelines and prevailing market conditions. Provide detailed compensation analysis at multiple levels-including person-to-person, job-to-job, office-to-office, and firm-to-market-to maintain equity and competitiveness across the organisation. Stay informed about available compensation surveys and market research tools, regularly reviewing their relevance for ongoing analysis and decision-making. Monitor all compensation-related regulations closely to help ensure full compliance with current policies and processes within the organisation. Participate actively in salary surveys by gathering relevant data and analysing results to assess the company's position relative to the broader market. Serve as a central point of contact for staff compensation matters, offering expert guidance under the direction of senior management. Utilise market data effectively to provide tailored compensation recommendations for individual positions across various departments. Identify comparable roles within different industries to make informed recommendations for unique or hard-to-fill positions. What you bring: To excel as a Global Compensation Analyst, you will bring proven experience from roles involving compensation administration or financial analysis within sizeable organisations. Your background should include exposure to accounting principles such as budgeting and variance analysis alongside deep familiarity with best practices in rewards management. Interpersonal sensitivity is essential; you must be able to build rapport quickly with stakeholders at all levels while communicating complex concepts clearly. A relevant academic background-preferably supported by professional certifications-will underpin your technical capabilities. Your analytical mindset enables you to navigate large volumes of data efficiently while maintaining meticulous attention to detail. Comprehensive understanding of compensation and benefits practices gained through hands-on experience within human resources or financial analysis functions. Well-developed interpersonal skills enabling you to interact professionally with individuals at all organisational levels while fostering trust and cooperation. A bachelor's degree or equivalent qualification ideally focused on human resources, finance, or a related discipline provides a solid foundation for success in this role. Certified Compensation Professional (CCP) certification is highly desirable as it demonstrates advanced expertise in compensation management methodologies. Proven experience administering compensation programmes or conducting financial analysis within large organisations enhances your ability to deliver impactful results. Strong analytical abilities allow you to interpret complex data sets accurately and translate findings into practical recommendations for leadership teams. Excellent written and verbal communication skills ensure clarity when presenting information or collaborating with colleagues across departments. What sets this company apart: This organisation stands out as one of the most respected names in the legal sector globally-renowned for its unwavering commitment to excellence, integrity, and mutual respect. Employees benefit from an outstanding total rewards package that recognises both individual contributions and collective achievements through generous bonuses. Comprehensive health coverage-including group income protection and life assurance-ensures peace of mind for you and your loved ones. The company's pension plan supports long-term financial security while wellness programmes promote holistic wellbeing. Employee discounts add extra value day-to-day. What's next: If you are ready to take your career forward with an influential role that makes a real difference on a global scale, this is your moment. Apply today by clicking on the link provided; we look forward to receiving your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 17, 2026
Full time
Global Compensation Analyst Contract: full-time, permanentSalary: £50K - £55K per annum +annual bonusHours: Mon-Fri, Location: Manchester City Centre (3 days onsite, 2 days WFH)Interview: 3 stages (1 virtual, 2 F2F) An exceptional opportunity has arisen for a Global Compensation Analyst to join a world-renowned law firm in Manchester, offering a highly competitive salary of £50K - £55K per annum. This role is perfect for someone who thrives in an environment that values respect, collaboration, and continuous improvement. As part of the Human Capital team, you will play a pivotal role in shaping compensation strategies that ensure fairness and market alignment across a global workforce. The organisation is committed to supporting your professional growth with comprehensive benefits, flexible working arrangements, and access to inclusive affinity groups that foster a sense of belonging. What you'll do: As a Global Compensation Analyst based in Manchester, you will be instrumental in ensuring that the organisation's pay practices remain fair, competitive, and compliant with evolving regulations. Your day-to-day activities will involve conducting comprehensive analyses of job roles, benchmarking salaries against market data, participating in industry surveys, and providing actionable recommendations that influence key business decisions. You will act as a trusted advisor on all matters related to staff compensation-working collaboratively with senior management and cross-functional teams. Success in this position requires not only technical proficiency but also strong interpersonal skills; you will need to communicate complex findings clearly while building positive relationships at every level of the firm. Conduct thorough job analyses for both existing and new roles to determine appropriate salary levels in line with internal guidelines and prevailing market conditions. Provide detailed compensation analysis at multiple levels-including person-to-person, job-to-job, office-to-office, and firm-to-market-to maintain equity and competitiveness across the organisation. Stay informed about available compensation surveys and market research tools, regularly reviewing their relevance for ongoing analysis and decision-making. Monitor all compensation-related regulations closely to help ensure full compliance with current policies and processes within the organisation. Participate actively in salary surveys by gathering relevant data and analysing results to assess the company's position relative to the broader market. Serve as a central point of contact for staff compensation matters, offering expert guidance under the direction of senior management. Utilise market data effectively to provide tailored compensation recommendations for individual positions across various departments. Identify comparable roles within different industries to make informed recommendations for unique or hard-to-fill positions. What you bring: To excel as a Global Compensation Analyst, you will bring proven experience from roles involving compensation administration or financial analysis within sizeable organisations. Your background should include exposure to accounting principles such as budgeting and variance analysis alongside deep familiarity with best practices in rewards management. Interpersonal sensitivity is essential; you must be able to build rapport quickly with stakeholders at all levels while communicating complex concepts clearly. A relevant academic background-preferably supported by professional certifications-will underpin your technical capabilities. Your analytical mindset enables you to navigate large volumes of data efficiently while maintaining meticulous attention to detail. Comprehensive understanding of compensation and benefits practices gained through hands-on experience within human resources or financial analysis functions. Well-developed interpersonal skills enabling you to interact professionally with individuals at all organisational levels while fostering trust and cooperation. A bachelor's degree or equivalent qualification ideally focused on human resources, finance, or a related discipline provides a solid foundation for success in this role. Certified Compensation Professional (CCP) certification is highly desirable as it demonstrates advanced expertise in compensation management methodologies. Proven experience administering compensation programmes or conducting financial analysis within large organisations enhances your ability to deliver impactful results. Strong analytical abilities allow you to interpret complex data sets accurately and translate findings into practical recommendations for leadership teams. Excellent written and verbal communication skills ensure clarity when presenting information or collaborating with colleagues across departments. What sets this company apart: This organisation stands out as one of the most respected names in the legal sector globally-renowned for its unwavering commitment to excellence, integrity, and mutual respect. Employees benefit from an outstanding total rewards package that recognises both individual contributions and collective achievements through generous bonuses. Comprehensive health coverage-including group income protection and life assurance-ensures peace of mind for you and your loved ones. The company's pension plan supports long-term financial security while wellness programmes promote holistic wellbeing. Employee discounts add extra value day-to-day. What's next: If you are ready to take your career forward with an influential role that makes a real difference on a global scale, this is your moment. Apply today by clicking on the link provided; we look forward to receiving your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Hours 09.00-17.30 (08.30-17.00) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting regular meetings with customers to discuss account situations. Maintaining accurate records of customer interactions in our CRM system. To thrive in this role, you'll need: Experience in customer service and office environments. Flexibility to adapt to changes. Strong planning, organisational, and time management skills. Customer Complaint handling Excellent communication and interpersonal abilities. High attention to detail and problem-solving aptitude. Ability to work independently as well as part of a team. Working Pattern: This is a full-time position based in our Yate office, conveniently located just a 12-minute walk from Yate train station. Parking is available on site Why Join Us? This is not just a job; it's a fantastic career development opportunity in the thriving packaging industry. With consistent growth and an expanding international presence, you will be an integral part of our commitment to providing the highest standard of food-grade packaging. If you're passionate about customer service and looking for a rewarding role where you can make a difference, we want to hear from you! Apply today to become a key player in our dynamic team! Please email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 17, 2026
Full time
Job Title: Customer Service Advisor Location: Yate, Bristol, BS37 Remuneration: £26,500 per annum Hours 09.00-17.30 (08.30-17.00) Responsibilities: As our Contact Centre Advisor, you will play a vital role in delivering exceptional customer service. Your key responsibilities will include: Putting the customer at the heart of everything you do. Demonstrating a strong desire for excellence in service delivery. Proactively processing orders within 12 hours and acknowledging all orders to customers promptly. Maintaining updated customer SOPs to ensure smooth operations. Keeping digital and physical filing organised for easy access and compliance. Communicating lead times and order statuses to customers in a timely manner. Resolving customer queries within a maximum of 4 hours. Handling incoming calls and emails with enthusiasm and professionalism. Managing customer complaints efficiently, ensuring responses are sent within specified timelines. Conducting regular meetings with customers to discuss account situations. Maintaining accurate records of customer interactions in our CRM system. To thrive in this role, you'll need: Experience in customer service and office environments. Flexibility to adapt to changes. Strong planning, organisational, and time management skills. Customer Complaint handling Excellent communication and interpersonal abilities. High attention to detail and problem-solving aptitude. Ability to work independently as well as part of a team. Working Pattern: This is a full-time position based in our Yate office, conveniently located just a 12-minute walk from Yate train station. Parking is available on site Why Join Us? This is not just a job; it's a fantastic career development opportunity in the thriving packaging industry. With consistent growth and an expanding international presence, you will be an integral part of our commitment to providing the highest standard of food-grade packaging. If you're passionate about customer service and looking for a rewarding role where you can make a difference, we want to hear from you! Apply today to become a key player in our dynamic team! Please email Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Services Administrator Corby Monday-Friday, 08:30-17:00 (37.5 hours) Site-based: Corby £28500.00 Do you enjoy being the person customers trust? Someone who keeps orders moving, solves problems quickly, and builds strong relationships? Do you want to join a global leader in food manufacturing, who are part of Associated British Foods (ABF), and become a key part of a friendly, fast-paced Customer Services team. What you'll be doing You'll be the day-to-day customer service contact for a portfolio of key customers, ensuring a smooth end-to-end experience from order to delivery: Building and maintaining strong working relationships with allocated key customers Processing orders, sample requests and complaints in line with standard procedures Using the CRM system to manage customer activity and communication Completing daily order allocation actions to keep service levels high Coordinating effectively with internal teams and external suppliers to achieve OTIF (on time, in full) delivery Supporting KPI performance and contributing to customer reviews Overseeing collection and packaging asset return completions Processing export orders and paperwork (where required) Multi-skilling to provide cover for colleagues and support the wider team What we're looking for Essential Proven experience in a Customer Service role (ideally within FMCG) Confident with Microsoft Office A "can do" mindset with a practical, solutions-focused approach Strong communication skills-able to handle queries/complaints professionally with internal and external stakeholders Highly organised, able to prioritise and stay calm under pressure A team player who enjoys collaborating and supporting others Desirable Experience working within a complex network of internal and external teams Knowledge of the food manufacturing industry Understanding of export processes What you'll get The opportunity to join a global organisation with strong backing and stability Competitive salary 26 days holiday bank holidays Health Cash Plan After probation: access to Perkbox rewards and discounts Up to 10% matched pension scheme Ready to bring your customer first mindset to a global business? Apply now.
Mar 17, 2026
Full time
Customer Services Administrator Corby Monday-Friday, 08:30-17:00 (37.5 hours) Site-based: Corby £28500.00 Do you enjoy being the person customers trust? Someone who keeps orders moving, solves problems quickly, and builds strong relationships? Do you want to join a global leader in food manufacturing, who are part of Associated British Foods (ABF), and become a key part of a friendly, fast-paced Customer Services team. What you'll be doing You'll be the day-to-day customer service contact for a portfolio of key customers, ensuring a smooth end-to-end experience from order to delivery: Building and maintaining strong working relationships with allocated key customers Processing orders, sample requests and complaints in line with standard procedures Using the CRM system to manage customer activity and communication Completing daily order allocation actions to keep service levels high Coordinating effectively with internal teams and external suppliers to achieve OTIF (on time, in full) delivery Supporting KPI performance and contributing to customer reviews Overseeing collection and packaging asset return completions Processing export orders and paperwork (where required) Multi-skilling to provide cover for colleagues and support the wider team What we're looking for Essential Proven experience in a Customer Service role (ideally within FMCG) Confident with Microsoft Office A "can do" mindset with a practical, solutions-focused approach Strong communication skills-able to handle queries/complaints professionally with internal and external stakeholders Highly organised, able to prioritise and stay calm under pressure A team player who enjoys collaborating and supporting others Desirable Experience working within a complex network of internal and external teams Knowledge of the food manufacturing industry Understanding of export processes What you'll get The opportunity to join a global organisation with strong backing and stability Competitive salary 26 days holiday bank holidays Health Cash Plan After probation: access to Perkbox rewards and discounts Up to 10% matched pension scheme Ready to bring your customer first mindset to a global business? Apply now.
Credit Control Associate Competitive + Bonus Slough, UK Permanent full time We're looking for a Credit Control Associate to join our established Credit Control team and help manage customer accounts in a busy, high-volume environment. You don't need previous Credit Control experience to apply. This role is ideal if you've worked in a customer-facing role involving money, payments, queries, or sensitive conversations, and you're ready to move into a more structured finance-focused position with clear ownership and progression. If you're confident speaking with customers, organised, detail-focused, and comfortable having conversations about payment and resolution, this role offers a strong and supported route into Credit Control. Why This Role Matters Credit Control plays a vital role in keeping the business running smoothly. In this role, you'll help to: Keep customer accounts accurate and up to date Support timely payment of invoices Resolve issues before they become bigger problems Protect healthy cash flow across the business Build trust with customers and internal teams Your work directly impacts both financial performance and customer relationships - what you do genuinely matters. About the Team You'll Join You'll join a friendly, collaborative Credit Control team of around 12 Advisors and Senior Advisors. The team works closely together, shares knowledge, and supports one another - especially when learning the role or handling tricky situations. There's a strong focus on teamwork, development, and doing the job properly, not just hitting numbers. Many people in the team have progressed into more senior finance roles or other areas of the business over time. What You'll Be Doing You'll manage your own workload and customer accounts, with support as you build confidence. Day to day, you'll be: Speaking with customers to understand payment queries and resolve issues Managing outstanding invoices and keeping clear, accurate account notes Monitoring overdue balances and agreeing next steps with customers Producing credit notes when required Working closely with internal teams (such as Sales Order Processing) to resolve account issues Providing updates on customer accounts for regular stakeholder discussions Maintaining performance in line with agreed service levels Suggesting improvements to processes and ways of working This is a customer-facing role, so communication, organisation, and professionalism are key. What We're Looking For This role is a great fit if you've worked in roles such as: Customer service or contact centre roles (complaints, payments, account queries) Retail or hospitality roles involving cash handling, refunds, or customer problem-solving Call centre roles in utilities, telecoms, banking, or insurance Sales support or account administration roles Finance admin, billing, or accounts assistant positions You'll likely bring: Confidence speaking to customers about payments or issues A calm, solution-focused approach - even when conversations are sensitive Strong attention to detail and good organisation The ability to juggle multiple tasks and deadlines Clear, professional communication skills Previous Credit Control experience is helpful but not essential. We're also open to candidates changing career or returning to work after a break, as long as you bring relevant experience and the right mindset. What You'll Gain A stable role with clear responsibility and ownership Structured support and on-the-job learning in Credit Control Exposure to Finance and Sales teams across the business A supportive team environment where knowledge is shared Opportunities to progress within Credit Control, Finance, or other areas of the business Ongoing learning and development opportunities Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach. If you enjoy working with customers, handling payments or queries, and want to move into Credit Control with the right support and progression, we'd love to hear from you.
Mar 17, 2026
Full time
Credit Control Associate Competitive + Bonus Slough, UK Permanent full time We're looking for a Credit Control Associate to join our established Credit Control team and help manage customer accounts in a busy, high-volume environment. You don't need previous Credit Control experience to apply. This role is ideal if you've worked in a customer-facing role involving money, payments, queries, or sensitive conversations, and you're ready to move into a more structured finance-focused position with clear ownership and progression. If you're confident speaking with customers, organised, detail-focused, and comfortable having conversations about payment and resolution, this role offers a strong and supported route into Credit Control. Why This Role Matters Credit Control plays a vital role in keeping the business running smoothly. In this role, you'll help to: Keep customer accounts accurate and up to date Support timely payment of invoices Resolve issues before they become bigger problems Protect healthy cash flow across the business Build trust with customers and internal teams Your work directly impacts both financial performance and customer relationships - what you do genuinely matters. About the Team You'll Join You'll join a friendly, collaborative Credit Control team of around 12 Advisors and Senior Advisors. The team works closely together, shares knowledge, and supports one another - especially when learning the role or handling tricky situations. There's a strong focus on teamwork, development, and doing the job properly, not just hitting numbers. Many people in the team have progressed into more senior finance roles or other areas of the business over time. What You'll Be Doing You'll manage your own workload and customer accounts, with support as you build confidence. Day to day, you'll be: Speaking with customers to understand payment queries and resolve issues Managing outstanding invoices and keeping clear, accurate account notes Monitoring overdue balances and agreeing next steps with customers Producing credit notes when required Working closely with internal teams (such as Sales Order Processing) to resolve account issues Providing updates on customer accounts for regular stakeholder discussions Maintaining performance in line with agreed service levels Suggesting improvements to processes and ways of working This is a customer-facing role, so communication, organisation, and professionalism are key. What We're Looking For This role is a great fit if you've worked in roles such as: Customer service or contact centre roles (complaints, payments, account queries) Retail or hospitality roles involving cash handling, refunds, or customer problem-solving Call centre roles in utilities, telecoms, banking, or insurance Sales support or account administration roles Finance admin, billing, or accounts assistant positions You'll likely bring: Confidence speaking to customers about payments or issues A calm, solution-focused approach - even when conversations are sensitive Strong attention to detail and good organisation The ability to juggle multiple tasks and deadlines Clear, professional communication skills Previous Credit Control experience is helpful but not essential. We're also open to candidates changing career or returning to work after a break, as long as you bring relevant experience and the right mindset. What You'll Gain A stable role with clear responsibility and ownership Structured support and on-the-job learning in Credit Control Exposure to Finance and Sales teams across the business A supportive team environment where knowledge is shared Opportunities to progress within Credit Control, Finance, or other areas of the business Ongoing learning and development opportunities Our Application Process We like to keep things simple, transparent, and fair: Apply online Just upload your CV and tell us why you're interested in the role. Initial Interview (plus Online Assessments) A chat with our Talent team. Two short assessments: CCAT (15-minute timed test). EPP (untimed personality questionnaire). Interview with the Credit Control team - A relaxed, practical discussion with members of the Credit Control team about your experience and approach. If you enjoy working with customers, handling payments or queries, and want to move into Credit Control with the right support and progression, we'd love to hear from you.
Trainee Sales Consultant (Life Insurance) Brighouse £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Brighouse £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Brighouse. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant Brighouse office with Free On-Site Parking (save on commuting costs!). Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Brighouse hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Trainee Sales Consultant (Life Insurance) Wolverhampton £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Mar 17, 2026
Full time
Trainee Sales Consultant (Life Insurance) Wolverhampton £25,000 Basic £50k £60k OTE (Uncapped) Full-Time Monday Friday (No Weekends) 4:30 PM Friday Finish Are you a resilient, money-motivated sales professional looking to break into the Financial Services sector? Cowell Recruitment is proud to represent a multi-award-winning broker in Wolverhampton. Due to significant expansion, they are seeking ambitious individuals to join their high-performing team. This is not just a "sales job" this is a career path to becoming a Qualified Protection Advisor with fully funded training. The Package & Perks Competitive Basic: £25,000 per annum. Realistic OTE: £50,000 £60,000 (Completely uncapped). Warm Leads: 50% of your leads are provided no "cold-calling into the void." Early Weekend: 4:30 PM finish every Friday. Modern Workspace: Vibrant office Culture: Casual dress code, pension scheme, and a supportive, team-oriented atmosphere. The Role Based in our modern Wolverhampton hub, you will be the first point of contact for customers looking to secure their family s future. Consulting with clients to understand their Life Insurance needs. Managing a pipeline of warm leads alongside proactive outbound dialling. Working towards industry-recognised certifications to provide regulated financial advice. Working Hours (Designed for Peak Performance) We focus our energy early in the week to ensure a relaxed Friday: Mon Wed: 09 00 Thursday: 09 00 Friday: 09 30 (Early finish) Weekends: Strictly off/Bank hols - yours What You ll Need to Succeed Sales Background: Experience in a target-driven environment (Retail, Hospitality, or Contact Centres). Resilience: The "hunger" to exceed targets and maximize your commission. Communication: Fluent English with the ability to build instant rapport over the phone. Compliance: You must be able to pass a standard DBS and Credit Check (required for FCA-regulated environments). How to Apply If you are driven, professional, and ready to earn what you re truly worth, we want to hear from you. Apply today with your CV for an immediate review. Cowell Recruitment Ltd is an equal opportunities employer. Please note: Candidates must possess the permanent Right to Work in the UK. We are unable to offer visa sponsorship for this role.
Job Title: Customer Contact Advisor Location: Birmingham (near NEC) Type: Full-time, Temporary - ongoing Pay: £12.50 per hour We are recruiting on behalf of our client, who is looking for a confident and approachable communicator to join their team as a Customer Contact Advisor. This role is ideal for someone who thrives in a fast-paced environment and can stay calm under pressure. Key Responsibilities Handle incoming calls from drivers and customers, arranging service, maintenance, and repairs for company fleet vehicles Assist drivers who have broken down, arranging prompt vehicle recovery (VOR / emergency breakdown support) Book services with suppliers and organise courtesy or rental vehicles Schedule additional services or maintenance as required Keep drivers and customers informed of progress, escalating concerns when needed Support the coordination and administration of fleet vehicle servicing and maintenance Skills & Experience Contact centre experience is essential Must hold a valid driving licence and be able to drive due to the location of the role Excellent communication and organisational skills Ability to work efficiently in a busy, fast-moving environment This is a full-time opportunity to gain experience in fleet operations, VOR, and emergency breakdown support with a well-established client. If you are interested, please apply or get in touch with David Bristol on or via email at
Mar 17, 2026
Full time
Job Title: Customer Contact Advisor Location: Birmingham (near NEC) Type: Full-time, Temporary - ongoing Pay: £12.50 per hour We are recruiting on behalf of our client, who is looking for a confident and approachable communicator to join their team as a Customer Contact Advisor. This role is ideal for someone who thrives in a fast-paced environment and can stay calm under pressure. Key Responsibilities Handle incoming calls from drivers and customers, arranging service, maintenance, and repairs for company fleet vehicles Assist drivers who have broken down, arranging prompt vehicle recovery (VOR / emergency breakdown support) Book services with suppliers and organise courtesy or rental vehicles Schedule additional services or maintenance as required Keep drivers and customers informed of progress, escalating concerns when needed Support the coordination and administration of fleet vehicle servicing and maintenance Skills & Experience Contact centre experience is essential Must hold a valid driving licence and be able to drive due to the location of the role Excellent communication and organisational skills Ability to work efficiently in a busy, fast-moving environment This is a full-time opportunity to gain experience in fleet operations, VOR, and emergency breakdown support with a well-established client. If you are interested, please apply or get in touch with David Bristol on or via email at
Resident Advisor Location: Belfast BT1 Hours: Monday to Friday 9.00am to 5.30pm 37.5 hours per week Contract: Temporary ongoing starting ASAP Pay Rate: £12.22 per hour About the Role We are looking for a friendly, approachable, and proactive Resident Advisor to join our student accommodation team. This is a people-focused role at the heart of the residence, supporting students and helping create a safe, welcoming, and inclusive environment. Key Responsibilities Meeting and greeting students, visitors, and contractors in a professional and warm manner Acting as the first point of contact for accommodation-related queries Supporting students with any issues relating to their accommodation Providing guidance on residence policies and procedures Covering reception duties, including answering calls and emails Logging maintenance requests and liaising with relevant teams Assisting during student arrivals, departures, and key collection Supporting wellbeing initiatives and community-building activities What We're Looking For Excellent communication and interpersonal skills Calm and confident approach to problem-solving Strong organisational skills and attention to detail Ability to handle sensitive situations with discretion Good IT skills (email, booking systems, Microsoft Office) Previous experience in customer service or student accommodation is advantageous If you are enthusiastic about supporting students and enjoy working in a fast-paced, people-centred environment, we would love to hear from you.
Mar 17, 2026
Full time
Resident Advisor Location: Belfast BT1 Hours: Monday to Friday 9.00am to 5.30pm 37.5 hours per week Contract: Temporary ongoing starting ASAP Pay Rate: £12.22 per hour About the Role We are looking for a friendly, approachable, and proactive Resident Advisor to join our student accommodation team. This is a people-focused role at the heart of the residence, supporting students and helping create a safe, welcoming, and inclusive environment. Key Responsibilities Meeting and greeting students, visitors, and contractors in a professional and warm manner Acting as the first point of contact for accommodation-related queries Supporting students with any issues relating to their accommodation Providing guidance on residence policies and procedures Covering reception duties, including answering calls and emails Logging maintenance requests and liaising with relevant teams Assisting during student arrivals, departures, and key collection Supporting wellbeing initiatives and community-building activities What We're Looking For Excellent communication and interpersonal skills Calm and confident approach to problem-solving Strong organisational skills and attention to detail Ability to handle sensitive situations with discretion Good IT skills (email, booking systems, Microsoft Office) Previous experience in customer service or student accommodation is advantageous If you are enthusiastic about supporting students and enjoy working in a fast-paced, people-centred environment, we would love to hear from you.
Pertemps are delighted to be working with our public sector client to recruit temporary Customer Contact Advisors to join the Social Care Direct team. Role: Customer Contact Advisor - Social Care Direct Location: Edinburgh City Centre (Fully Office Based) Hours: 36 hours per week, Monday - Friday between 8:30am - 6:30pm (shift patterns apply) Pay Rate: £14.02 per hour Duration: Temporary March 2026 - December 2026 (with potential extension) Start Date: Start dates available until mid April About the Role Social Care Direct is the first point of contact for all adult social work referrals across Edinburgh . This is a busy, rewarding contact centre role where you'll handle calls and emails from members of the public and professionals, accurately recording information and ensuring referrals are passed to the appropriate teams. You will play a vital role in ensuring individuals receive the right support at the right time. What You'll Be Doing • Acting as the first point of contact for adult social work referrals • Handling inbound calls from professionals and members of the public • Listening carefully and accurately interpreting information provided • Writing clear, concise case notes and updating social work records • Processing email referrals between calls • Liaising with Social Work professionals and internal advisors for guidance • Working both independently and as part of a supportive team Following initial training, there will be opportunities to develop further skills across additional service areas. What We're Looking For • Strong listening and written communication skills • Ability to interpret information and produce accurate case notes • Confident IT skills and ability to learn new systems • Experience in customer service or contact centre environments • Ability to remain calm and professional when handling sensitive information • A team-focused attitude with the ability to work independently A background in health and social care is desirable but not essential. If you have excellent communication skills and are looking for a meaningful role within social care, apply today for consideration.
Mar 17, 2026
Full time
Pertemps are delighted to be working with our public sector client to recruit temporary Customer Contact Advisors to join the Social Care Direct team. Role: Customer Contact Advisor - Social Care Direct Location: Edinburgh City Centre (Fully Office Based) Hours: 36 hours per week, Monday - Friday between 8:30am - 6:30pm (shift patterns apply) Pay Rate: £14.02 per hour Duration: Temporary March 2026 - December 2026 (with potential extension) Start Date: Start dates available until mid April About the Role Social Care Direct is the first point of contact for all adult social work referrals across Edinburgh . This is a busy, rewarding contact centre role where you'll handle calls and emails from members of the public and professionals, accurately recording information and ensuring referrals are passed to the appropriate teams. You will play a vital role in ensuring individuals receive the right support at the right time. What You'll Be Doing • Acting as the first point of contact for adult social work referrals • Handling inbound calls from professionals and members of the public • Listening carefully and accurately interpreting information provided • Writing clear, concise case notes and updating social work records • Processing email referrals between calls • Liaising with Social Work professionals and internal advisors for guidance • Working both independently and as part of a supportive team Following initial training, there will be opportunities to develop further skills across additional service areas. What We're Looking For • Strong listening and written communication skills • Ability to interpret information and produce accurate case notes • Confident IT skills and ability to learn new systems • Experience in customer service or contact centre environments • Ability to remain calm and professional when handling sensitive information • A team-focused attitude with the ability to work independently A background in health and social care is desirable but not essential. If you have excellent communication skills and are looking for a meaningful role within social care, apply today for consideration.
Tax Associate DirectorForvis MazarsBolton About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market.This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technical tax knowledge and experience. Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients. Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Location: - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces.- Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots.Ready to Grow , Belong , and Impact At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.
Mar 16, 2026
Full time
Tax Associate DirectorForvis MazarsBolton About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market.This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technical tax knowledge and experience. Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients. Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Location: - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces.- Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots.Ready to Grow , Belong , and Impact At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.
Tax Associate DirectorForvis MazarsBolton About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market.This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technical tax knowledge and experience. Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients. Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Location: - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces.- Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots.Ready to Grow , Belong , and Impact At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.
Mar 16, 2026
Full time
Tax Associate DirectorForvis MazarsBolton About The Team: We are seeking a client facing individual with at least five years of R&D experience to manage the delivery of R&D claims for a diverse national client base. This is an exciting opportunity for an ambitious individual that has experience of managing clients (of various size and across several sectors), the end-to-end delivery of research and development claims, whilst also being keen to grow the business by proactively being out in the local market.This role also provides an opportunity for the successful candidate to progress to more senior roles in our growing national Innovation Incentives team. The individual will therefore play an important role in the wider Forvis Mazars' R&D team by working directly with an established and diverse team of R&D specialists, business stakeholders, and the local leadership team across our Northern offices. What You'll Do: You will develop claim methodologies, and prepare R&D tax relief claims for submission to the HMRC for Forvis Mazars clients You will be the main point of contact for all Forvis Mazars clients' R&D Tax queries and will contact HMRC and their behalf. You will write technical descriptions of client's projects, while preparing documentation to support R&D claims, based on UK BIS guidelines You will coach and review the work completed by the junior staff within your team. Strong technical knowledge of UK R&D Tax and preparation of R&D claims. What You'll Bring: (Based Skills, Knowledge & Experience X4-5 max) Strong technical knowledge of UK R&D Tax and preparation of R&D claims. ATT (or equivalent) qualification Demonstrate broad and strong technical tax knowledge and experience. Broad experience of managing the financials on clients, delivering on budgets and negotiating fees with clients. Experience of identifying opportunities for business development on tax clients (and ideally across other service lines). What We Offer: Forvis Mazars is a leading global professional services network delivering quality across audit, tax, advisory and consulting. We're united by a shared purpose and a strong sense of belonging, with a culture rooted in inclusion, responsibility, and collaboration. With us, you'll be empowered to shape your career, contribute your ideas, and make a difference from day one.We embrace individuality and encourage everyone to bring their whole selves to work. Whether you're looking to stretch your potential, build meaningful relationships or be part of a diverse, forward-thinking team, this is a place where you can thrive. Salaries & Benefits: At Forvis Mazars, we pride ourselves on being a fair and competitive employer, we offer a competitive salary which are based on experience and benchmarking. We have an annual performance-based bonus, and regular salary reviews to ensure you are rewarded for your efforts. Location: - Located in 3 Wellington Place, 5th Floor, Leeds, LS1 4AP. Just a 10-minute walk from Leeds Station. Positioned in a modern business quarter with excellent amenities and green spaces.- Located in One St Peter's Square, Manchester, M2 3DE. Easily accessible from Piccadilly and Oxford Road stations. A vibrant city centre location surrounded by top restaurants, shops, and cultural hotspots.Ready to Grow , Belong , and Impact At Forvis Mazars, we're always looking ahead, for our people, our clients and the wider world. Together, we grow , belong and impact . You'll be supported to learn, explore and develop from day one. We celebrate individuality, encourage bold thinking and believe success comes from working together. With us, you'll belong to your local team, gain global experience, and make a meaningful impact now and in the future.
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). We are currently recruiting for a Senior HR Business Partner to join our Technology division on a Fixed Term Contract. Initially this is a fixed term contract, ideally working 4 days a week, however, we are also open to other part time options. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities This role will act as a trusted partner to the Technology leadership team, supporting them to develop their people strategy, drive organisational effectiveness, talent management, employee engagement, and implement change initiatives to support the division to deliver their business objectives. This role is supported by a people advisor for the division, which this role will line manage. Key Responsibilities: Partner with the leadership team to translate business goals into people and organisational strategies Lead workforce planning to ensure capability, capacity, and future skills readiness Use people data and insights to influence decision making and outcomes Drive talent planning, succession management, and high potential development Coach leaders on performance management, feedback, and career development Challenge and influence leaders to drive high performance and accountability Champion employee engagement, culture and organisational effectiveness Lead or support organisational change initiatives (restructures, TUPE, integrations, transformations) Partner with COEs (Talent, HR Operations, Workplace & ESG) to deliver integrated solutions Support the People Advisor as an escalation point for more complex ER cases International experience preferable Experience Key Experience: HR Business Partnering experience Proven experience partnering with leadership teams Strong knowledge of employment law and HR best practices Demonstrated success leading change and influencing Core Competencies: Strategic thinking with strong business acumen Strong communication, influence and coaching skills Data driven decision making and problem solving Ability to manage complexity and ambiguity Strong collaboration and stakeholder management skills Exposure to M&A, organisational transformation, or business turnarounds would be desirable What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Mar 16, 2026
Full time
Overview Would you like to help enrich the lives of learners around the world? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful. RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources). We are currently recruiting for a Senior HR Business Partner to join our Technology division on a Fixed Term Contract. Initially this is a fixed term contract, ideally working 4 days a week, however, we are also open to other part time options. Visit us here to find out more: We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged. Responsibilities This role will act as a trusted partner to the Technology leadership team, supporting them to develop their people strategy, drive organisational effectiveness, talent management, employee engagement, and implement change initiatives to support the division to deliver their business objectives. This role is supported by a people advisor for the division, which this role will line manage. Key Responsibilities: Partner with the leadership team to translate business goals into people and organisational strategies Lead workforce planning to ensure capability, capacity, and future skills readiness Use people data and insights to influence decision making and outcomes Drive talent planning, succession management, and high potential development Coach leaders on performance management, feedback, and career development Challenge and influence leaders to drive high performance and accountability Champion employee engagement, culture and organisational effectiveness Lead or support organisational change initiatives (restructures, TUPE, integrations, transformations) Partner with COEs (Talent, HR Operations, Workplace & ESG) to deliver integrated solutions Support the People Advisor as an escalation point for more complex ER cases International experience preferable Experience Key Experience: HR Business Partnering experience Proven experience partnering with leadership teams Strong knowledge of employment law and HR best practices Demonstrated success leading change and influencing Core Competencies: Strategic thinking with strong business acumen Strong communication, influence and coaching skills Data driven decision making and problem solving Ability to manage complexity and ambiguity Strong collaboration and stakeholder management skills Exposure to M&A, organisational transformation, or business turnarounds would be desirable What's in it for you? At RM we have My Work which provides office based colleagues with multi location and hybrid working options. As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM. To better reflect the society that we serve, we're committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work, we also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at . Unfortunately, we are unable to offer visa sponsorship for this role.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 16, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required. Key Responsibilities Triage and assess service users to consider their suitability for the RISE Service. Utilise a trauma informed approach to help people return to or access ETE. Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills. Work with a diverse client group, creating bespoke action and support plans for each individual. Facilitate group support sessions in addition to one-to-one support. With support and advice from the Service manager, support and help develop new groups following a trauma informed approach. Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users. Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns. Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users. Ensure risk assessments are completed where required and safety plans are completed on time and regularly. Work closely with the service manager to develop the service, supporting its ongoing growth and expansion. Record all contact with service users and abide by confidentiality requirements. Record and monitor data to enable the service to be fully evaluated. Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services. Application To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Mar 16, 2026
Full time
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required. Key Responsibilities Triage and assess service users to consider their suitability for the RISE Service. Utilise a trauma informed approach to help people return to or access ETE. Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills. Work with a diverse client group, creating bespoke action and support plans for each individual. Facilitate group support sessions in addition to one-to-one support. With support and advice from the Service manager, support and help develop new groups following a trauma informed approach. Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users. Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns. Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users. Ensure risk assessments are completed where required and safety plans are completed on time and regularly. Work closely with the service manager to develop the service, supporting its ongoing growth and expansion. Record all contact with service users and abide by confidentiality requirements. Record and monitor data to enable the service to be fully evaluated. Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services. Application To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Location: South West London (Central Office is based in Mortlake) Contract Type: Permanent Hours: Part time14 hours per week Saturdays 14:00 pm - 22:00 pm plus 7 hours per week flexible hours (Flexible shift times are 9:30am-17:30pm, 10:00am-18:00pm, 14:30pm-22:30pm and 18:00pm-22:00pm daily) Salary: £32,140 per annum pro rata (£18,365.71 actual) ABOUT OUR CLIENT Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. They provide free, confidential support, help and advice by phone, email, text and live chat. THE IMPACT YOU WILL HAVE As a Helpline Supervisor you will oversee multiple volunteers delivering the service as well as delivering it yourself when no volunteers are on shift. You will supervise volunteers' delivery of the helpline channels - this will include simultaneous remote supervision of several volunteers across different platforms. You will provide feedback for volunteers to assist with their performance and development. You will respond to helpline service users via phone, email, text, 1to1 Chat and any other means of contact, and handle sensitive calls, deal with crisis intervention situations This position is part of an award-winning helpline team providing crisis support to missing children, vulnerable adults - those who have run away or left home - and the families of missing people. The service operates 10am-10pm, 7 days a week, via multiple channels, currently including telephone, text and 1to1 Chat. ABOUT YOU You'll bring strong frontline experience, sound judgement and a calm, supportive approach. You will have: Right to work in the UK. Experience supporting children, young people and/or vulnerable adults by phone or digital channels; Experience and/or understanding of safeguarding vulnerable adults and young people. Experience of handling complex and sensitive calls and being able to deal with crisis intervention; Experience of providing online or text-based support, information or guidance such as SMS or messenger services High IT confidence, with the ability to work across multiple systems. Excellent written and verbal communication skills. Able to explain and provide guidance on procedures and systems to other people such as volunteers and colleagues WHAT THEY OFFER Working with our client means living their values. It's a place where people are encouraged to 'let fly' so you can 'make things happen'. They know you're more than just a job title, and 'be human' is an important value here. They are an independent charity that relies on donations. For further details, please see attached job description/person specification and letter to applicants, once you click through to APPLY. HOW TO APPLY Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. They look forward to receiving your application. They reserve the right to withdraw this advert early if they receive sufficient applications, so please apply promptly. Closing date: 23:59 on 18 March 2026 Interviews: 25/26 March 2026 Start date: ASAP April 2026 You may also have experience in the following: Helpline Supervisor, Crisis Support Supervisor, Safeguarding Lead, Helpline Team Leader, Support Services Supervisor, Charity Helpline Manager, Crisis Intervention Worker, Family Support Worker, Vulnerable Adults Support Officer, Child Protection Practitioner, Call Centre Team Leader (Non-profit), Digital Support Coordinator, Volunteer Supervisor, Emotional Support Helpline Advisor, Safeguarding & Support Coordinator REF-
Mar 16, 2026
Full time
Location: South West London (Central Office is based in Mortlake) Contract Type: Permanent Hours: Part time14 hours per week Saturdays 14:00 pm - 22:00 pm plus 7 hours per week flexible hours (Flexible shift times are 9:30am-17:30pm, 10:00am-18:00pm, 14:30pm-22:30pm and 18:00pm-22:00pm daily) Salary: £32,140 per annum pro rata (£18,365.71 actual) ABOUT OUR CLIENT Somebody goes missing in the UK every 90 seconds. Our client exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. They provide free, confidential support, help and advice by phone, email, text and live chat. THE IMPACT YOU WILL HAVE As a Helpline Supervisor you will oversee multiple volunteers delivering the service as well as delivering it yourself when no volunteers are on shift. You will supervise volunteers' delivery of the helpline channels - this will include simultaneous remote supervision of several volunteers across different platforms. You will provide feedback for volunteers to assist with their performance and development. You will respond to helpline service users via phone, email, text, 1to1 Chat and any other means of contact, and handle sensitive calls, deal with crisis intervention situations This position is part of an award-winning helpline team providing crisis support to missing children, vulnerable adults - those who have run away or left home - and the families of missing people. The service operates 10am-10pm, 7 days a week, via multiple channels, currently including telephone, text and 1to1 Chat. ABOUT YOU You'll bring strong frontline experience, sound judgement and a calm, supportive approach. You will have: Right to work in the UK. Experience supporting children, young people and/or vulnerable adults by phone or digital channels; Experience and/or understanding of safeguarding vulnerable adults and young people. Experience of handling complex and sensitive calls and being able to deal with crisis intervention; Experience of providing online or text-based support, information or guidance such as SMS or messenger services High IT confidence, with the ability to work across multiple systems. Excellent written and verbal communication skills. Able to explain and provide guidance on procedures and systems to other people such as volunteers and colleagues WHAT THEY OFFER Working with our client means living their values. It's a place where people are encouraged to 'let fly' so you can 'make things happen'. They know you're more than just a job title, and 'be human' is an important value here. They are an independent charity that relies on donations. For further details, please see attached job description/person specification and letter to applicants, once you click through to APPLY. HOW TO APPLY Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. They look forward to receiving your application. They reserve the right to withdraw this advert early if they receive sufficient applications, so please apply promptly. Closing date: 23:59 on 18 March 2026 Interviews: 25/26 March 2026 Start date: ASAP April 2026 You may also have experience in the following: Helpline Supervisor, Crisis Support Supervisor, Safeguarding Lead, Helpline Team Leader, Support Services Supervisor, Charity Helpline Manager, Crisis Intervention Worker, Family Support Worker, Vulnerable Adults Support Officer, Child Protection Practitioner, Call Centre Team Leader (Non-profit), Digital Support Coordinator, Volunteer Supervisor, Emotional Support Helpline Advisor, Safeguarding & Support Coordinator REF-
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. About the role: Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. We are one of the largest and most established businesses operating in the Cambridgeshire area and this is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. Applications are welcomed from experienced project managers who have successfully delivered complex construction developments across multiple sectors within a consultancy or client facing environment and who are looking to further develop their career within a well established and growing consultancy. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Mar 15, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Cambridge, UK 06/03/2026 Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. About the role: Due to continued growth in the Cambridgeshire area, TSA Riley is seeking to appoint a Senior Project Manager to join the team in our Cambridge office. We are one of the largest and most established businesses operating in the Cambridgeshire area and this is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. Applications are welcomed from experienced project managers who have successfully delivered complex construction developments across multiple sectors within a consultancy or client facing environment and who are looking to further develop their career within a well established and growing consultancy. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities: Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you: A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. We regret that this role is NOT suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us: TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our Values: We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer: We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
We're a busy independent MOT centre and car garage looking for a Service Advisor / Workshop Controller to join our team. This is not a basic reception role. You'll be responsible for booking work in, controlling what jobs go through the workshop, liaising with technicians, and keeping customers updated. Responsibilities Book work in Control job flow through the workshop Liaise with technicians Keep customers updated Qualifications Experience in a garage or motor trade environment (preferred, training can be provided for the right person) Organised and confident when dealing with customers Ability to keep the workshop running smoothly Benefits Monday to Friday only - no Saturdays Competitive salary (depending on experience) Friendly, supportive working environment Get in touch if you have any questions about INfurness Local and the services we provide. Click the button below to view our contact us page.
Mar 15, 2026
Full time
We're a busy independent MOT centre and car garage looking for a Service Advisor / Workshop Controller to join our team. This is not a basic reception role. You'll be responsible for booking work in, controlling what jobs go through the workshop, liaising with technicians, and keeping customers updated. Responsibilities Book work in Control job flow through the workshop Liaise with technicians Keep customers updated Qualifications Experience in a garage or motor trade environment (preferred, training can be provided for the right person) Organised and confident when dealing with customers Ability to keep the workshop running smoothly Benefits Monday to Friday only - no Saturdays Competitive salary (depending on experience) Friendly, supportive working environment Get in touch if you have any questions about INfurness Local and the services we provide. Click the button below to view our contact us page.
£24,264 to £27,134 per year, Competitive Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 04/04/2026 About this job Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on. Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. About the department: As one of our in-house dedicated Customer Services team, you will be part of a business-critical service with a department that prides itself on delivering a first-class customer experience that consistently impresses our residents. Connect, our customer contact centre, achieved its CCA (Customer Contact Association) Accreditation for the 15th year in a row demonstrating a consistent approach to service excellence. The Contact Centre is at the heart of all that we do; going the extra mile to manage and resolve customer issues, making sure any complaints receive a timely response and having ongoing communication to help and support our customers whenever they need us. Role information: You will be an excellent first point of contact for our customers with a whole range of enquires from requesting repairs and paying rents to housing applications, within a busy but supportive environment. For more information regarding the role, please refer to the job pack below. If this sounds like the perfect job for you then don't hesitate to apply now We reserve the right to close this vacancy early should we receive a sufficient number of applications. Proud member of the Disability Confident employer scheme
Mar 15, 2026
Full time
£24,264 to £27,134 per year, Competitive Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 04/04/2026 About this job Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on. Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities. About the department: As one of our in-house dedicated Customer Services team, you will be part of a business-critical service with a department that prides itself on delivering a first-class customer experience that consistently impresses our residents. Connect, our customer contact centre, achieved its CCA (Customer Contact Association) Accreditation for the 15th year in a row demonstrating a consistent approach to service excellence. The Contact Centre is at the heart of all that we do; going the extra mile to manage and resolve customer issues, making sure any complaints receive a timely response and having ongoing communication to help and support our customers whenever they need us. Role information: You will be an excellent first point of contact for our customers with a whole range of enquires from requesting repairs and paying rents to housing applications, within a busy but supportive environment. For more information regarding the role, please refer to the job pack below. If this sounds like the perfect job for you then don't hesitate to apply now We reserve the right to close this vacancy early should we receive a sufficient number of applications. Proud member of the Disability Confident employer scheme
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer centric perspective. This role is based in our London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a SaaS based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholder groups - from C Suite executives to functional leaders and administrators Ability to run C Suite level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organizational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Mar 15, 2026
Full time
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. As a Strategic CSM, you'll guide a portfolio of customers to deploy Asana successfully, adopt it widely across their organisation, and ensure they continuously gain business value from Asana. By engaging your customers using a consultative approach, you'll position yourself a strategic partner and serve as the trusted point of contact across their lifecycle: onboarding, value creation and renewal. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as the voice of your customers cross-functionally, providing feedback to the Product team and broader business. To the entire Asana team, you'll exemplify an empathetic, customer centric perspective. This role is based in our London office with an office centric hybrid schedule. The standard in office days are Monday, Tuesday and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in office requirements. What you'll achieve: Develop, nurture and own relationships at every level of the organisation with a focus on senior level and decision making stakeholders (i.e. C Level) serving as a trusted advisor on the collaborative work management space Partner with customers to identify their strategic goals and co create Success Plans with clear success metrics and engagement strategies Execute on all phases of the customer journey; ensuring value through deployment strategies, change management, workflow design, business reviews and roadmap consultations Collaborate with Sales to develop strategic account plans, nurture executive relationships, manage renewals and explore expansion opportunities Develop and maintain an internal Champion Network or Centre of Excellence within the customer's organisation to help foster customer advocacy and facilitate customer testimonials or case studies Analyse customer usage to identify trends and drive targeted campaigns for enhanced engagement and product adoption to proactively identify risks and lead internal teams to create and execute corrective plans Identify and forecast risk while proactively identifying and mitigating risks to drive customer satisfaction and long term success Serve as the voice of your customers by surfacing key trends and insights to R&D and business teams based on your knowledge of customer's needs Travel and meet customers on site up to 25% of the time About you: 5+ years of demonstrated success in a SaaS based Customer Success or Account Management role Proven track record managing large, complex enterprise accounts, driving both product led and sales led growth initiatives, and overseeing enterprise wide technology implementations across diverse stakeholder groups - from C Suite executives to functional leaders and administrators Ability to run C Suite level business reviews and craft compelling value narratives, align initiatives to OKRs/KPIs, influence decisions without direct authority and deliver exceptional storytelling around impact and ROI Experience managing a book of high value customer relationships. You're able to drive customer success and align within complex organizational structures, building trust with a broad range of stakeholders, from C Suite Executives, Department Leads, to day to day Asana users Customer centric at your core. You're devoted to ensuring our customers' success and adoption of Asana and advocate for regional customers' needs Strong cross functional collaborator with experience partnering with Account Executives or Partners to provide a high quality, thoughtful customer experience Self motivated, proactive team player. You have a bias for action and work effectively in a highly ambiguous, ever changing environment. You're able to zoom into granular details and also zoom out to understand the larger strategy and philosophy of how and why decisions are made Driven, process oriented person. You're able to effectively balance competing priorities and make decisions that best support the customer, the team, and Asana. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision making At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between £104,000 - £118,400. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package will include additional components such as equity, sales incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long term savings or retirement plans In office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
