Senior Enterprise CSM: Growth & Renewals

  • Board Intelligence
  • Jan 12, 2026
Full time

Job Description

A technology and advisory firm in Greater London is seeking a Senior Customer Success Manager. This role will manage a portfolio of Enterprise clients, ensuring high product adoption and retention rates. The ideal candidate should have a strong background in B2B SaaS customer success, exceptional relationship-building skills, and proficiency with customer success platforms. This position offers a supportive culture and various benefits including health insurance and a pension scheme.