18 jobs found

Location: The Upper Room, St Saviour s Church, Shepherd s Bush, London W12 Hours: Part-time, 28 hours per week (4 days) Contract: Permanent Salary: £37,500 per annum (full-time equivalent), £30,000 actual salary for 4 days per week Working Pattern: Hybrid, with at least 1 day per week in the office Reports to: CEO About the Role The Upper Room (TUR) works with individuals experiencing homelessness, poverty, social exclusion and involvement with the criminal justice system. Through UR4Meals, UR4Driving and UR4Jobs, we provide practical support, dignity and opportunity to some of the most disadvantaged members of our community in West London. TUR anticipates an annual income of approximately £725,000 in 2026/27, with around 57% generated through trusts and foundation grants. We have strong, established relationships with the majority of our funders, including a number of multi-year grants already in place. We are seeking a Fundraising Officer to lead, shape and grow our income generation activity at a pivotal time for the organisation. This role is responsible for securing and sustaining the funding required to meet growing demand across our services. Reporting directly to the CEO, you will lead on trusts and foundations and community fundraising initiatives. You will play a key role in shaping strategy while also delivering high-quality funding applications and maintaining strong funder relationships. This role suits someone who combines strategic thinking with hands-on delivery, and who is confident representing the organisation externally. The postholder will attend quarterly evening Finance Sub-Committee meetings, providing fundraising insight and income updates to trustees. Occasional evening or weekend fundraising events will also be required. Time off in lieu (TOIL) will be provided. Key Responsibilities 1. Trusts and Statutory Fundraising Research, identify and secure funding from trusts and foundations Develop compelling funding applications and tailored proposals Manage reporting requirements and reapplications in line with deadlines Maintain and grow relationships with existing funders 2. Community Fundraising Develop and steward relationships with community supporters and local networks Support and grow individual giving and small-scale community initiatives Represent TUR at meetings, local events and presentations Identify opportunities to strengthen engagement across West London 3. Strategy and Governance Develop and implement TUR s fundraising strategy Provide regular fundraising reports to the Board and Finance Committee Work closely with service managers to develop strong cases for support Ensure accurate record keeping, income tracking and pipeline management Monitor performance against income targets and adjust plans accordingly Person Specification Essential Proven experience securing funding from trusts and foundations Track record of successful funding applications, including multi-year grants Excellent written communication skills with the ability to craft compelling proposals Strong organisational skills and ability to manage multiple deadlines Ability to work independently and take initiative Confidence presenting to external stakeholders Commitment to TUR s mission and values Desirable Knowledge of the West London funding landscape Understanding of issues affecting people experiencing homelessness and those leaving prison Why Join Us The Upper Room is a values-led organisation committed to empowering people facing poverty and exclusion. You will be joining a small, committed and supportive team, with the opportunity to shape income generation at a critical time for the charity. Flexible working arrangements are supported, with at least one day per week based in the office to ensure team cohesion and collaboration. This is an opportunity to play a key leadership role in a respected West London charity delivering tangible, life-changing impact. The Upper Room is committed to safeguarding and promoting the welfare of vulnerable adults. The successful candidate will be subject to a DBS check. How to Apply Please send your CV along with a covering letter (maximum 500 words) outlining your interest in the role and how your experience meets the criteria. If you would like an informal conversation before applying, we would be happy to arrange this. Recruitment Process Stage 1: Panel interview focused on experience, approach and alignment with TUR s mission. Closing Date Monday, 23th March 2026

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. About Us Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. Job purpose To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders Job summary This role will increase awareness and understanding of the criminal justice voluntary sector operating within across the Midlands area. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of, and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors. The post will work within the Area Engagement & Partnerships Directorate and with other Clinks staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS. The post will deliver activity to meet funder requirements, aims and objectives. Reports to: Area Engagement and Partnerships Manager Responsible for: N/A 1. Duties and key responsibilities Area Engagement and Impact Identify and increase awareness of voluntary sector organisations based in the Midlands, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. Understand the work of local and regional voluntary sector infrastructure organisations in a geographical area to identify and increase partnership working and collaborative approaches to strengthen the support offered by Clinks, Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level. Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. Work alongside the Area Insights and Impact Officer to capture the needs of the sector to influence and inform future activity. Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications. Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations. Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. External Relationships Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks support Provide representation at various meetings, both internally and externally with partners and stakeholders. Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 2. General responsibilities Represent and be an ambassador for Clinks Work to support the mission, ethos, and values of Clinks Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position Support and promote diversity and equality of opportunity in the workplace Work collaboratively with others in all aspects of our work This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require. Person specification Experience, Skills and Abilities Significant experience of working or volunteering in the voluntary sector in the Midlands area Relationship building and management with a range of stakeholders and networks. Good attention to detail and ability to maintain effective records, utilising a range of different methods. Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload. Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. Adaptability and flexibility in being able to deal with new situations quickly and efficiently. Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority. Convening meetings, arranging and chairing events both in-person and online. Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. A collaborative approach to working with colleagues but also able to work alone. Highly organised with good project and time management skills. Knowledge Role of the voluntary sector in addressing social exclusion. The criminal justice context and related policy. Understanding the role of national and local infrastructure organisations An understanding of the Midlands geographical area Personal attributes and other requirements Able to travel extensively across the Midlands area with occasional travel across England and Wales. Able to work evenings and weekends and stay away from home overnight where necessary. Work well as part of a small team and independently, with a flexible approach to work. Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work. Commitment to the values and ethos of supporting people in the criminal justice system

About the Role Are you looking for a career move that offers real variety, autonomy and professional challenge beyond traditional clinical settings? Mountain Healthcare is one of the UK's leading providers of forensic custody healthcare. Working in partnership with the police, and wider criminal justice agencies, we deliver high quality care to some of the most vulnerable people in our communities. We are proud to be guided by our core values of Being Kind and Doing the Right Thing. We are now recruiting Forensic Custody Healthcare Professionals (RGNs and Paramedics) to deliver specialist healthcare within police custody. This is a rare opportunity to step into a respected forensic role where no two shifts are the same, no custody experience is required as full accredited training is provided. Your clinical decisions will directly support detainee welfare, safeguarding, and the wider criminal justice process. If you're an experienced clinician with at least three years' experience in an acute setting who enjoys independent decision making, fast paced assessments, and meaningful work that genuinely makes a difference, this could be the ideal next step in your career. Job Opportunity As a Forensic Custody Healthcare Professional, you will provide autonomous clinical care within police custody suites, supporting detainees with a wide range of physical and mental health needs. You will assess fitness for detention and interview, respond to acute medical episodes, manage drug and alcohol related presentations, and support safeguarding decisions in a complex and highly rewarding environment. This is not ward based nursing or ambulance work. It is a specialist role where you will apply your clinical expertise in a completely different setting, working closely with custody staff, police officers and partner agencies to ensure detainees are safely managed and receive appropriate care throughout the criminal justice process. You will also be trained to undertake forensic and evidential duties, including the collection and preservation of forensic samples, injury documentation, and maintaining robust clinical records that support legal and professional standards. Key responsibilities include: Conducting comprehensive clinical assessments to determine fitness for detention, interview, charge, and release, including capacity assessments. Managing medical emergencies, treating injuries, and providing healthcare advice in a fast-paced environment. Supporting detainees with mental health needs, substance misuse, alcohol dependency, and complex vulnerabilities. Collecting and documenting forensic samples in line with evidential and legal standards. Producing accurate clinical and evidential records, including injury documentation. Liaising with police, custody teams, NHS and other healthcare services to ensure appropriate onward care. Attending hospital blood procedures under the Road Traffic Act. Preparing professional statements and attending court as an impartial healthcare witness. No prior forensic experience is required, full training and an externally accredited Introduction are provided. Flexible full-time and part-time opportunities are available within a supportive, values-driven clinical team. Full time employees are contracted to 42hrs a week and usually work a fixed shift working pattern of two days, two nights, four rest days. Shifts are 12-hours. 06:45-19:00 and 18:45-07:00. Annualised hours contracts and part-time opportunities are also available, comprising a mix of day and night shifts. Weekend working is included within all contractual arrangements. Why Join Mountain Healthcare This is a rare opportunity to move into a specialist forensic healthcare career while continuing to use your clinical skills every day. You will be trusted to work autonomously, make high quality clinical decisions, and develop into a confident forensic practitioner. What we offer: A joining bonus of £1500 (£750 paid after probation period and £750 paid after a year in the role) Recommend a friend £500 NMC HCPC registration paid Access to company pension scheme Overtime at enhanced rates A supportive, values driven culture where professionalism and compassion are genuinely recognised A unique clinical environment where no two shifts are the same Exposure to specialist forensic skills including evidential documentation and forensic sampling Opportunities to progress within one of the UK's most respected forensic healthcare providers Accredited forensic training and structured development. Essential Skills To be successful in this role, you will need: To be a Registered General Nurse (RGN) or Paramedic with current NMC or HCPC registration A minimum of three years post qualification experience in an acute setting (e.g. frontline paramedic, A&E, Prison, Custody, Urgent Care) A full UK driving licence with less than 6 penalty points/ The ability to successfully complete enhanced DBS clearance and police vetting Full Right to work in the UK and have lived in the UK for a minimum of three years prior to application Strong assessment, communication and decision making skills, with confidence working autonomously A calm, professional and compassionate approach when working with vulnerable individuals, including those who may be distressed, intoxicated or experiencing acute mental health symptoms Willingness to complete accredited forensic training within the first year of employment About Company Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Finance Business Partner We are looking for a Finance Business Partner to join the team! You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. If you enjoy working with people, solving problems, improving processes and helping teams understand the story behind the numbers, you will feel at home in this finance community. Position: Finance Business Partner (Fundraising and Central) Location: Home based (Travel required approximately once per month for team and service meetings) Salary: £43,075 / Grade D (SP 34) Hours: 37 per week Contract: Fixed Term 9 months Closing Date: Sunday 15th March 2026 The Role Finance plays a central role in how our client delivers impact for children, young people and families. They provide clear, timely and insightful financial support that helps colleagues across the organisation make confident, informed decisions. This work spans forecasting, management accounting, financial modelling, donor income processes, controls, dashboards and strategic partnering. You will collaborate closely with fundraising and operational teams to ensure financial stewardship is strong, transparent and aligned with the mission. You will partner with Fundraising and Central Services to deliver high quality financial insight and support. Key responsibilities include: Leading monthly forecasting, variance analysis and financial modelling Preparing clear, accurate monthly management accounts with commentary Supporting and advising budget holders to aid decision making and ensure financial compliance Managing income related processes such as restricted funds, Gift Aid, postal donations and reconciliations Providing costings for bids and tenders and supporting policies, controls and audit related activity Contributing to the development and improvement of dashboards, reporting tools and financial processes About You You will enjoy working collaboratively and communicating financial information in a clear, supportive way. You will have: AAT qualification or ACCA/CIMA part qualification (or equivalent) Experience preparing, reviewing and analysing management accounts, budgets and projections Confidence advising non finance colleagues and building positive relationships Strong understanding of bookkeeping, reconciliations and financial controls Excellent Excel skills with familiarity in Power BI or JET A methodical, accurate working style with strong organisation and communication skills About the Organisation An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending. Benefits include: Continuous professional development In house learning platform Employee Assistance Programme Salary sacrifice pension with employers contribution of up to 7% Enhanced maternity and paternity pay BHFS Health Cash Plan Life assurance 2 times annual salary Enhanced annual leave Additional paid time off at Christmas Flu vouchers and eye test reclaim The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team. We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer. Other roles you may have experience with could include Accountant, Accountant Part Qualified, Finance BP, Finance Business Partner, Finance Officer, Finance Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Housing Options Officer Location: Maidenhead (office attendance expected at least 1 day per week) Job Type: Temporary (ongoing until at least May) Hourly Rate: £17.09 PAYE / £19.07 Ltd/Umbrella (if you wish to be considered at a higher rate please advise on your submission, consideration will be made dependant on experience) We are seeking a dedicated Housing Options Officer for our local authority client to play a pivotal role in delivering affordable housing solutions and managing homelessness services effectively. This position requires a strong understanding of viability assessments and involves collaboration with our in-house legal team. The role includes office presence at least once a week and involves phone duty. Day-to-day of the role: Engage directly with customers to understand their housing needs, provide advice, and seek solutions. Deliver an effective and efficient Housing Options, Homelessness Prevention, and statutory Homelessness service. Provide first-class customer service, ensuring high satisfaction by resolving housing issues. Conduct outreach visits at various locations including homes, prisons, and hospitals as per documented procedures. Explore all housing options to prevent homelessness and assess homelessness applications within Part VII of the Housing Act 1996. Provide expert advice to stakeholders and customers, particularly those in the private rented sector, to prevent homelessness. Investigate landlord/tenant disputes, gather evidence, and prepare for potential prosecution if necessary. Manage a personal caseload, maintain detailed records, and meet performance targets and deadlines. Update and record information accurately and timely as required by guidance and established procedures. Required Skills & Qualifications: In-depth knowledge of housing law and a wide range of welfare benefits. Experience in a similar role, preferably within a local government setting. Strong understanding of the rights and obligations of tenants and landlords in the private rented sector. Ability to manage priorities and meet deadlines. Excellent communication skills, both verbal and written. Proficiency in managing detailed casework and maintaining accurate records. Benefits: Competitive hourly rate. Opportunity to contribute to significant community service. Professional development and training in housing and homelessness services. To apply for the Housing Options Officer position, please submit your CV

Reed FE are a leading recruitment agency working with colleges, prisons, universities, and training providers across the Midlands. We are always looking for talented/aspiring lecturers, tutors, and assessors to join our team and help us deliver high-quality education to learners of all ages and backgrounds, in different disciplines and levels. Salary: £25,915 - £27,443 per annum (Band E) Contract: Permanent Hours: Full time, 36.5 hours per week Location: Birmingham (may be required to work across college sites) About the Role We are seeking an experienced and detail-driven Payroll and Benefits Officer to join our clients Payroll and Benefits team. You will play a key role in delivering an accurate and timely payroll service for around 1,000 employees, while providing expert advice on pay, pensions, and benefits. Working closely with People Services, Finance, HMRC, and pension providers, you will ensure payroll and pension processes are compliant, efficient, and employee-focused. Key Responsibilities Process fixed and variable payroll data accurately, ensuring employees are paid correctly and on time Administer payroll deductions and ensure statutory payments are made in line with legal deadlines Manage day-to-day pension administration, including Local Government and Teachers' Pension Schemes Respond to payroll, pay, and pension queries from employees and external bodies Support monthly payroll runs, RTI submissions, and year-end processes (P11Ds, P60s) Assist with audits and ensure compliance with HMRC, GDPR, and statutory requirements Identify and support improvements to payroll processes Provide support and guidance to the Payroll Apprentice Essential: Minimum of 2 years' experience in a payroll role Good understanding of PAYE, payroll legislation, and statutory payments Ability to meet tight deadlines without compromising accuracy Strong Excel and Microsoft Office skills Excellent communication skills and a collaborative approach Strong awareness of data protection and confidentiality requirements Desirable: Experience using iTrent Knowledge of public sector or education payroll Experience working with pension schemes and auto-enrolment At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You will be joining a team of passionate professionals who provide the best possible education to the students of our clients. To apply for this role, please send us your updated CV by clicking 'Apply Now'. Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by undergoing a 2 year' employment check and a DBS Application, completing mandatory training within 6 weeks of your first assignment and annually thereafter.

About the Role Are you looking for a career move that offers real variety, autonomy and professional challenge beyond traditional clinical settings? Mountain Healthcare is one of the UK's leading providers of forensic custody healthcare. Working in partnership with the police, and wider criminal justice agencies, we deliver high quality care to some of the most vulnerable people in our communities. We are proud to be guided by our core values of Being Kind and Doing the Right Thing. We are now recruiting Forensic Custody Healthcare Professionals (RGNs and Paramedics) to deliver specialist healthcare within police custody. This is a rare opportunity to step into a respected forensic role where no two shifts are the same, no custody experience is required as full accredited training is provided. Your clinical decisions will directly support detainee welfare, safeguarding, and the wider criminal justice process. If you're an experienced clinician with at least three years' experience in an acute setting who enjoys independent decision making, fast paced assessments, and meaningful work that genuinely makes a difference, this could be the ideal next step in your career. Job Opportunity As a Forensic Custody Healthcare Professional, you will provide autonomous clinical care within police custody suites, supporting detainees with a wide range of physical and mental health needs. You will assess fitness for detention and interview, respond to acute medical episodes, manage drug and alcohol related presentations, and support safeguarding decisions in a complex and highly rewarding environment. This is not ward based nursing or ambulance work. It is a specialist role where you will apply your clinical expertise in a completely different setting, working closely with custody staff, police officers and partner agencies to ensure detainees are safely managed and receive appropriate care throughout the criminal justice process. You will also be trained to undertake forensic and evidential duties, including the collection and preservation of forensic samples, injury documentation, and maintaining robust clinical records that support legal and professional standards. Key responsibilities include: Conducting comprehensive clinical assessments to determine fitness for detention, interview, charge, and release, including capacity assessments. Managing medical emergencies, treating injuries, and providing healthcare advice in a fast-paced environment. Supporting detainees with mental health needs, substance misuse, alcohol dependency, and complex vulnerabilities. Collecting and documenting forensic samples in line with evidential and legal standards. Producing accurate clinical and evidential records, including injury documentation. Liaising with police, custody teams, NHS and other healthcare services to ensure appropriate onward care. Attending hospital blood procedures under the Road Traffic Act. Preparing professional statements and attending court as an impartial healthcare witness. No prior forensic experience is required, full training and an externally accredited Introduction are provided. Flexible full-time and part-time opportunities are available within a supportive, values-driven clinical team. Full time employees are contracted to 42hrs a week and usually work a fixed shift working pattern of two days, two nights, four rest days. Shifts are 12-hours. 06:45-19:00 and 18:45-07:00. Annualised hours contracts and part-time opportunities are also available, comprising a mix of day and night shifts. Weekend working is included within all contractual arrangements. Why Join Mountain Healthcare This is a rare opportunity to move into a specialist forensic healthcare career while continuing to use your clinical skills every day. You will be trusted to work autonomously, make high quality clinical decisions, and develop into a confident forensic practitioner. What we offer: A joining bonus of £1500 (£750 paid after probation period and £750 paid after a year in the role) Recommend a friend £500 NMC HCPC registration paid Access to company pension scheme Overtime at enhanced rates A supportive, values driven culture where professionalism and compassion are genuinely recognised A unique clinical environment where no two shifts are the same Exposure to specialist forensic skills including evidential documentation and forensic sampling Opportunities to progress within one of the UK's most respected forensic healthcare providers Accredited forensic training and structured development. Essential Skills To be successful in this role, you will need: To be a Registered General Nurse (RGN) or Paramedic with current NMC or HCPC registration A minimum of three years post qualification experience in an acute setting (e.g. frontline paramedic, A&E, Prison, Custody, Urgent Care) A full UK driving licence with less than 6 penalty points/ The ability to successfully complete enhanced DBS clearance and police vetting Full Right to work in the UK and have lived in the UK for a minimum of three years prior to application Strong assessment, communication and decision making skills, with confidence working autonomously A calm, professional and compassionate approach when working with vulnerable individuals, including those who may be distressed, intoxicated or experiencing acute mental health symptoms Willingness to complete accredited forensic training within the first year of employment About Company Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice.

Police Scotland's purpose is to improve the safety and wellbeing of people, places and communities. We believe our people are our most important asset and investing in them is fundamental to the success of introducing new and emerging solutions and support to our front-line. Your role will be to provide a critical caretaker service within allocated Police Scotland buildings as required by undertaking various tasks as directed by the Facilities Officer (or Senior Caretaker), which may include, but not be limited to, maintenance, porterage, cleaning and general security duties to ensure a safe and secure working environment for staff and the public. Key responsibilities of the role include; Carry out daily inspections of all plant and plant rooms to ensure that heating, ventilation and hot water systems are running normally and efficiently. Ensure all lighting, alarm systems, water and sanitary installations are properly maintained and repaired as required. Identify any faults or defects in buildings and either repair or report to Facilities Officer (or Senior Caretaker), including dealing appropriately with any emergency building situations to ensure buildings are properly maintained and safe for use by staff. Undertake the allocation of work to, and where relevant, supervise cleaning staff to ensure that buildings are cleaned to an acceptable standard and fit for use. Where appropriate, undertaking clerical and administrative roles appropriate to the post. At high-level clean doors, windows, shelves and light fittings as required, tidy entrances and car parks as requested. Take responsibility for ensuring contaminated cells are cleaned appropriately and where necessary make arrangements for specialist cleaning to be carried out ensuring both prisoner and staff welfare is considered. Ensure that all corridors, stairs and fire exits are kept clear of obstruction and are not being used as storage areas to maintain a clear and unobstructed escape route. Collect, securely store, shred and ensure safe handling of confidential waste before transferring for disposal at authorised sites. Build, dismantle, set up and move furniture as required to facilitate meetings/seminars and office/personnel movement. Take delivery of goods and distribute or ensure safe storage. Ensure entrances to buildings and car parks are maintained satisfactorily, clear snow and grit paths/roads as required keeping premises safe for use. Ensure refuse operatives can gain access when required. If required, escort and monitor external contractors so as to ensure that work is completed in a safe manner to a satisfactory standard. Report unsatisfactory issues to contract supervisors and own line management as appropriate. Will be responsible for assessing and self-managing risk within all aspects of the role. The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role. Why join us? Competitive salary with annual increments Full-time or part-time shift patterns 28 days annual leave and 6 public holidays Local government pension scheme for long-term security Ongoing training to develop your skills Opportunities for career progression and professional growth Comprehensive wellbeing support and dynamic work environment Exclusive discounts and savings through our rewards and benefits network Full details regarding this vacancy can be found in the attached Role Profile. Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Loss & Bereavement Specialist Worker Salary: £27,000- £32,000 pro rata Location: Advance Headoffice Hammersmith & Women s centres across London, with co- location at HMP Bronzefield Hours: 21 hours per week Contract: Fixed Term March 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance. Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children s care and offer crisis intervention and support during acute phases of loss/bereavement. The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women s emotional needs are met in custody and community via our Women s centres. The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release. A car may be desirable for this role, though not essential. About You: To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills: Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss. An understanding of violence against women and girls and its links to women in the criminal justice system. Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing date for applications: 16th March 2026 Interviews are taking place w/c 23rd March 2026 Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Finance Business Partner We are looking for a Finance Business Partner to join the team! You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. If you enjoy working with people, solving problems, improving processes and helping teams understand the story behind the numbers, you will feel at home in this finance community. Position: Finance Business Partner (Fundraising and Central) Location: Home based (Travel required approximately once per month for team and service meetings) Salary: £43,075 / Grade D (SP 34) Hours: 37 per week Contract: Fixed Term 9 months Closing Date: Sunday 15th March 2026 The Role Finance plays a central role in how our client delivers impact for children, young people and families. They provide clear, timely and insightful financial support that helps colleagues across the organisation make confident, informed decisions. This work spans forecasting, management accounting, financial modelling, donor income processes, controls, dashboards and strategic partnering. You will collaborate closely with fundraising and operational teams to ensure financial stewardship is strong, transparent and aligned with the mission. You will partner with Fundraising and Central Services to deliver high quality financial insight and support. Key responsibilities include: Leading monthly forecasting, variance analysis and financial modelling Preparing clear, accurate monthly management accounts with commentary Supporting and advising budget holders to aid decision making and ensure financial compliance Managing income related processes such as restricted funds, Gift Aid, postal donations and reconciliations Providing costings for bids and tenders and supporting policies, controls and audit related activity Contributing to the development and improvement of dashboards, reporting tools and financial processes About You You will enjoy working collaboratively and communicating financial information in a clear, supportive way. You will have: AAT qualification or ACCA/CIMA part qualification (or equivalent) Experience preparing, reviewing and analysing management accounts, budgets and projections Confidence advising non finance colleagues and building positive relationships Strong understanding of bookkeeping, reconciliations and financial controls Excellent Excel skills with familiarity in Power BI or JET A methodical, accurate working style with strong organisation and communication skills About the Organisation An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending. Benefits include: Continuous professional development In house learning platform Employee Assistance Programme Salary sacrifice pension with employers contribution of up to 7% Enhanced maternity and paternity pay BHFS Health Cash Plan Life assurance 2 times annual salary Enhanced annual leave Additional paid time off at Christmas Flu vouchers and eye test reclaim The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team. We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer. Other roles you may have experience with could include Accountant, Accountant Part Qualified, Finance BP, Finance Business Partner, Finance Officer, Finance Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

We're recruiting an experienced Housing Options Officer to join a busy Housing Service delivering homelessness prevention, statutory homelessness functions and supporting affordable housing outcomes. This is a varied frontline role combining Housing Options and Part VII homelessness work with involvement in securing affordable housing delivery through Section 106 agreements. The successful candidate will manage a complex caseload, prevent homelessness wherever possible and contribute to maximising affordable housing outcomes through an understanding of viability assessments and close working with Legal and Planning colleagues. Office presence is required at least once per week, and the role includes participation in a phone duty rota. The Role Deliver a comprehensive Housing Options and Homelessness Prevention service in line with statutory duties. Provide face-to-face, telephone and online housing advice to customers experiencing housing difficulties. Conduct housing needs assessments and explore all prevention options prior to progressing homelessness applications. Assess homelessness applications under Part VII of the Housing Act 1996, including acceptance, refusal and referrals to other authorities. Make decisions regarding temporary accommodation placements and liaise with Housing Assistants to arrange sign-ups and benefit support where appropriate. Manage a personal caseload, maintaining accurate and detailed case records in line with procedures and performance targets. Investigate and seek to resolve landlord and tenant disputes, promoting awareness of rights and responsibilities. Gather evidence in cases of harassment or illegal eviction under the Protection from Eviction Act 1977 and prepare prosecution files where required. Provide expert housing advice, particularly to those living in the private rented sector, to prevent homelessness. Play a key role in securing the best possible affordable housing outcomes from Section 106 agreements, including understanding viability assessments and working closely with Planning and Legal teams. Respond to Members' enquiries and draft responses to complaints in line with procedures. Deliver outreach visits to homes, prisons, hostels, hospitals and other relevant locations as required. Participate in a pre-arranged phone duty rota and out-of-hours homelessness advice rota where applicable. Achieve individual performance targets and contribute to team objectives. Work collaboratively with internal departments and external agencies to maximise prevention outcomes. Keep up to date with legislation, case law and best practice to ensure compliance. Key Requirements Strong knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996. Comprehensive understanding of homelessness prevention and Housing Options approaches. Experience assessing homelessness applications and making statutory decisions. Understanding of affordable housing delivery through Section 106 agreements and viability considerations. Experience working with Planning or Legal colleagues in relation to housing delivery is desirable. Experience managing complex caseloads and meeting performance targets. Ability to manage challenging situations calmly and professionally. Knowledge of landlord and tenant law, including illegal eviction and harassment provisions. Strong written and verbal communication skills, including formal report writing. Experience working in partnership with local authorities, housing providers and external agencies. Ability to travel within the Borough and attend the office at least once per week. Enhanced DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homelessness Officers and Prevention Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced Housing Needs professionals looking to make future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Probation Services Officer - Prison Based Location: HMP Bronzefield Contract: Temporary (initial term - extension likely) Hours: Full-time, on-site Ashford, TW15 3JZ Pay: 16.39 PAYE, 21.59 Umbrella About the Role We are recruiting Probation Services Officers to work on-site within a busy custodial setting. This is a fantastic opportunity to gain or continue experience in a prison-based probation role, supporting offender management, sentence progression, and rehabilitation. You will work closely with Probation Officers, prison staff, and partner agencies to manage risk, support sentence planning, and contribute to reducing reoffending. Key Responsibilities Support offender management and sentence planning processes. Work directly with individuals in custody to monitor progress and engagement. Contribute to risk assessment, case recording, and information sharing. Liaise with prison staff, probation colleagues, and external agencies. Maintain accurate and timely case notes on probation systems. Promote compliance, safeguarding, and public protection principles. Requirements Previous experience working as a Probation Services Officer or in a probation setting. Understanding of offender management and risk processes. Strong report writing, communication, and organisational skills. Ability to work professionally in a secure custodial environment. Up-to-date vetting or ability to undergo clearance. Ideal Backgrounds We welcome applicants with experience in: Probation services Prisons or custodial environments Criminal justice or offender rehabilitation settings Why Apply? Valuable custodial probation experience Opportunity to develop skills in offender management Supportive team environment Potential for contract extension If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

Administration Officer Location: HMP Rochester Salary: 28,853.57 Contract: Full time Permanent We are seeking a dedicated Administration Officer to join our team at HMP Rochester , CATEGORY C / YOI & Male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Rochester runs like a self-contained city/town, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Administration Officer you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Administration Officer with a combination of: - Experience in using a variety of IT systems including CAFM - Experience in a busy office environment - Experience of working without supervision - Knowledge of IT systems - Up to date First Aid qualification - Administrative experience If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company

Inquiries and Decisions Officers Islington Contract £23.51 per hour PAYE or £31.09 per hour limited paid via umbrella company inside IR35 Our client is seeking an experienced Inquiries and Decisions Officers To place the residents at the heart of our services and to treat every resident as if we are providing a service to an important member of our family. To promote the spirit of the Homelessness Reduction Act 2017 and prevention of homelessness every day of your work. Responsibility for the assessment, enquiries and main duty decisions (singles and families) with particular reference to assisting people under the relevant homelessness legislation and informing them of the Council s decision in relation to their application. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To specifically assist with pre-existing applications to clear the homeless decisions backlog. To operate to the highest professional customer care standards for the delivery of the homelessness service. This includes the provision of a responsive and empathetic service that places the customer at the heart of service delivery. All work undertaken should be through a trauma informed lens with the awareness that trauma and its affects can impact people differently. To participate and contribute to relevant case conferences with internal council services (eg. Adult Social Care, Childrens Services, MARAC, DSM, hospitals etc) and provide advice on matters related to homelessness. To support Council initiatives for complex and vulnerable persons for eg. Rough sleepers, asylum seekers/refugees, victims/survivors of domestic abuse. LGBTQ+, care leavers etc. To ensure responsibilities with regard to the safeguarding of adults and children at risk are met at all times and promotes the council s safeguarding work. Responsibility in delivering a co-ordinated approach to inquiries and decisions for families and vulnerable persons through developing and maintaining effective working relationships with other Council teams (within Housing Needs and Strategy), services and external agencies. To ensure effective implementation an adherence to processes and protocols with Social Services, for effective liaison and for discharging statutory joint obligations and duties. To be alert the possibility of housing fraud and work in conjunction with the council s Housing Investigation team to prevent fraud. To make onward referrals to the relevant support agencies, public sector bodies and voluntary sector organisations. To support the Homeless Assessment Manager with the provision of detailed information in response to Councillor enquiries, complaints and Local Government and Social Care Ombudsman (LGSCO) enquiries. To develop and maintain effective on-going working relationships and partnerships with other Council services and external agencies, including Registered Social Landlords, advocacy services and public bodies eg. prisons, hospitals, probation services and health services that supports the Council s objectives. This could be through attendance at meetings, training events and workshops. To ensure that the services which are provided are clear, accountable, responsive to customer/client needs and person centred. Verbal contact and written communication should be provided in plain English which takes account of any special requirements and conforms to Islington s write first time and customer service standards. To undertake periodic home visits as required as part of the enquiries process when investigating main duty applications. To undertake other duties commensurate to the grade of the post. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

PRISON CUSTODY OFFICER HMP & YOI PARC, BRIDGEND, CF35 6AP Permanent, Full Time (40 hours per week with various shifts) Starting Salary £30,267.00 After 1 Years' service £31,036.50 After 3 Years' service £32,319.00 After 5 Years' service £33,858.00 Upon successful completion of your first 12 months service and final probation, you will receive a £1000 bonus Benefits: Company Pension, annual leave entitlement of 264 hours per year inc Bank Holidays, free on-site parking, staff canteen, free uniform, access to High Street Shop discounts and extensive training and development. Make a Difference Every Day We are looking for Prison Custody Officers (PCOs) who are excellent communicators, resilient, and good listeners. PCOs are essential to the effective operation of our prisons. We welcome applications from all backgrounds as long as you have integrity, resilience, and strong communication skills. No specific qualifications or experience are needed. The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment. Our Philosophy Our prisons aim to rehabilitate offenders and prepare them for reintegration into society. We strive to normalise prison conditions and create a safe environment for both staff and prisoners. About the role You will ensure that prisoners are treated with dignity and respect while maintaining a safe and secure environment. You will play a key role in providing structure and routine, ensuring prisoners attend work and education, and follow the prison regime. You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening. Completing paperwork and reports Maintaining restrictions on prisoners' liberty while protecting their rights Ensuring prisoners receive their regime and privileges Reducing risks to security Controlling incidents and emergencies, which may include using Control and Restraint and Body Worn Video Cameras Promoting a rehabilitative culture and teamwork Challenging poor behaviour and promoting positive behaviour Encouraging prisoners to participate in purposeful activity and address their offending behaviour Responding to substance misuse Providing first aid, such as CPR Assessing risk and vulnerability of prisoners and referring them to social care if needed Assisting prisoners with neurodiverse needs Assessing healthcare needs in an emergency Holding weekly one-on-one sessions for vulnerable prisoners Conducting welfare checks Assessing risk of self-harm or suicide Supporting prisoners' mental wellbeing Training and Development We provide comprehensive training for 10 weeks, including Control & Restraint, First Aid, Interpersonal skills, and Health & Safety. We also have a Development Pathway for career advancement. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you. Equality and Diversity We encourage applications from all backgrounds and are a fully inclusive employer. We are happy to discuss any reasonable adjustments. Safeguarding G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. Our Team Our team makes a real difference and we encourage new ways of working to improve safety and better support prisoners. You will find a secure, friendly, and professional working environment with all the support and training you need to build a successful career. Additional Information We encourage applications from Welsh speaking candidates. These vacancies are subject to a 5 year checkable history and strict vetting standards. You must be eligible to work in the UK The £1000 bonus will be paid in your salary upon completion of your first 12 months service and providing you have successfully completed your probationary period. G4S is the International business of Allied Universal, the world's leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit . In the UK, the company has an extensive network of offices and more than 31,000 employees.

CTSC - Admin Officer Brook Street have a great temporary opportunity to work with CTSC in Newport for a 6-month period. Please see below details and apply direct if you feel you have the necessary transferable skills and interested in this position. Start date - Mid March Length of assignment - 6 months Pay - 12.36 per hour for the first 12 weeks increasing to 13.25 there after Basic DBS check will be carried out About CTSC: HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. CTSCs provide telephone, assisted digital, case progression and court hearing support. They deliver a consistent national service which enables cases to move through to conclusion smoothly. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your role The CTSCs deliver their services through several Jurisdictions known as service lines. These include Social Service & Child Support, Family Public Law, Probate, Crime, Immigration & Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license / car tax), and supporting audio video hearings. As a Support Officer your role will be predominately telephone-based, taking inbound calls from the public and legal representatives and returning calls as required. Emails, webchat (for some services), and general administrative work will also form part of the role. You will work in a small team supported by a Team Leader and, alongside our in-depth training programme, will have access to our 'knowledge bank' (guidance document) to assist in your role. You need to be a confident communicator with the self-assurance to liaise with members of the public regarding complex and sensitive matters in a calm and professional manner. Customers calling the CTSCs are often in a difficult and stressful situation and therefore great importance is placed on handling calls with empathy and understanding. This is a fast-paced position that requires attention to detail, the ability to multi-task and deal with each customer as an individual whilst managing your time effectively. You will need to be resilient, keen to learn, and have the IT skills to adapt to new systems and technologies, as we're constantly investing in digital solutions to improve the way we deliver justice. Your skills and experience Proficient in using IT - helping users navigate our online systems, updating and processing case details. Have excellent customer service skills using telephone, webchat and email to ensure a professional and speedy customer experience. Be able to empathise with our customers. Promote and support customers to engage digitally and use online applications. Be able to explain information clearly so our customers feel reassured, and they know what they need to do. Be flexible and adaptive to support business needs. Proactively resolve routine problems and escalate serious issues. Further details The office is open Monday-Friday from 07.30am to 06.00pm We can offer Saturday working as part of your weekly contracted hours. Saturday operating hours are 08.00am-04.00pm. All our staff are expected to work 6 Saturdays per year on a rota basis. There is also the option to work voluntarily on bank holidays. To ensure our services are consistent and operated effectively, successful candidates will be required to work full-time. Standard full time working hours are 37 hours per week and working hours are between 8:00am and 6:00pm. Non-contractual hybrid working is currently available . Hybrid working arrangements will be determined by the business and are relative to particular service lines and will only be available when it has been established that delivering the service from home can be done effectively. We cannot facilitate requests for a particular work from home/working in the office schedule. Training Full training will be provided through a mixture of online and in person training. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Windsor and Maidenhead who are looking to appoint a Housing Options Officer for the 3 months ongoing, at the rate of 28 per hour umbrella Office presence required at least once a week. Phone Duty included within the role Job responsibilities To deliver first class customer service which provides the customer with a suitable solution regarding their housing issues and satisfaction is high. To provide advice face to face, by phone and online regarding housing options and prevention enquiries to customers in buildings used by the Royal Borough to deliver customer services. To conduct outreach visits at customers home, prison, hostel, hospital or other locations in-line with documented procedures including arranging and attending surgeries where set out by the Senior Management Ensure that housing options, other than Part VII applications, are fully explored in all cases to maximise opportunities for preventing homelessness. Assess homelessness applications within Part VII of the Housing Act 1996 including cases for acceptance, refusal or referral to other Authorities. Make decisions on where homeless households will be placed into temporary accommodation and advise the Housing Assistant to make arrangements for sign up and housing benefit assistance if appropriate. To provide expert advice and assistance to stakeholders and customers with housing problems, particularly those living in the private rented sector, and take action to prevent homelessness. The post holder will also be responsible for promoting greater understanding of the rights and obligations of tenants and landlords in the private rented sector and for increasing the knowledge of housing options and resources in the community. Investigate and make every effort to resolve landlord/tenants disputes, seeking to conciliate wherever possible and ensuring that all relevant parties are aware of their rights, responsibilities and remedies. It involves the gathering of evidence and preparation of prosecution files to enable the Council to prosecute successfully where appropriate. Achieve individual performance objectives, targets and service standards and contribute to the achievement of team plan objectives and targets. Manage a personal caseload and maintain accurate and detailed casework records. In addition manage priorities and meet individual and service performance targets and deadlines. Qualification/ Eductation / Training 4 GCSE's including Maths & English Educated to A-level / NVQ Level 3 or equivalent HND/NVQ4 level or experience in relevant field. Housing Qualification attained or currently being studied Project management training (Desirable) NVQ2 in Customer Service (Desirable) Experience A comprehensive understanding and awareness of housing issues, and of government policy relating to homelessness. Vast experience of interviewing people who are under stress, emotional and/or living in unsatisfactory housing conditions. Proven ability to manage difficult situations remaining calm, friendly and professional Experience of working in partnership with local authorities or other housing providers Extensive experience of working in confidential situations with an understanding of when and how to share sensitive information with customers and relevant agencies. A high level of experience of working in a Housing Needs, Local Authority Lettings or equivalent environment Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Your new company HMP Huntercombe is a Category C Mens prison near Nuffield holding foreign national offenders only. Your new role HMP Huntercombe is currently undergoing site improvements and is looking for a number of operational security to join the team. Working as a Security Officer, you will be working alongside the operational security team. You will be responsible for escorting/assisting contractors as they carry out maintenance work around the prison, visitor checks, toolkit checks, main gate duties and vehicle searches. You will assist in the safety of visitors around the site and ensure no unauthorised items enter the site. Hours: Monday to Friday-8-4.30pm Rates - Inclusive of holiday 14.54 P/h Standard What you'll need to succeed You will not require previous experience as you will receive full on-the-job training. You will need to be a strong communicator, level-headed and security conscious. You will be able to work well in a team and have excellent interpersonal skills. You will be required to provide 2 satisfactory references and will be subject to full prison clearance. What you'll get in return This position will give you great insight into the everyday running of prison life and could lead to long-term permanent roles within the prison service, such as an OSG or Prison Officer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)