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sixth form centre manager
Customer Success Manager (Remote) - UK
AuditBoard
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Mar 12, 2026
Full time
Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.
Outcomes First Group
Pastoral Assistant
Outcomes First Group Newbury, Berkshire
At OFG, we work smarter so you can spend more time doing what makes you happy! Position: Pastoral Assistant Location: New Barn School - River View House, Newbury, Berkshire RG14 2PS Salary: £23,638.00 per annum Hours: 40 hours per week Monday to Friday 8.30am - 4.30pm Contract: Permanent Term Time Only Start: April 2026 UK applicants only. This role does not offer sponsorship. Are you passionate about helping young people overcome challenges and achieve their best? At New Barn School, part of the Options Autism family, we're looking for a caring and proactive Pastoral Assistant to join our supportive, child-centred team. This is your chance to be part of a school that celebrates individuality, values teamwork, and puts emotional wellbeing at the heart of everything we do. About the Role As a Pastoral Assistant, you'll play a key role in creating a safe, inclusive, and nurturing environment where every pupil can thrive. You'll support the social, emotional, and behavioural needs of our students - helping them build confidence, resilience, and positive relationships both in and outside the classroom. Working closely with teachers, pastoral leads, and families, you'll be part of a team that ensures every child feels understood, supported, and ready to learn. Key Responsibilities Provide targeted pastoral and emotional support to pupils across the school Collaborate with Pastoral Managers and the Behaviour & Welfare Lead to maintain a consistent, inclusive approach to wellbeing and behaviour Encourage positive social interactions and reduce barriers to learning through empathy and structured support Coordinate in-school services to deliver cohesive, integrated provision tailored to individual needs Help pupils build resilience, self-esteem, and confidence, supporting engagement and personal growth Model and promote the school's values of respect, inclusion, and compassion in every interaction Who We're Looking For We're seeking someone who brings warmth, understanding, and a calm presence to every situation - someone who believes that with the right support, every child can thrive. You'll have: GCSE English and Maths or equivalent Experience working with children or young people with social, emotional, or behavioural needs A strong understanding of safeguarding and child protection procedures Excellent communication and relationship-building skills The ability to remain calm, patient, and professional under pressure Empathy, flexibility, and a genuine passion for supporting vulnerable pupils Strong organisational and teamwork skills A proactive approach to problem-solving and supporting pupil wellbeing Experience in a school or alternative provision setting is an advantage, but what matters most is your compassion, commitment, and willingness to learn. About Us New Barn School, part of Options Autism, provides inclusive, nurturing education for autistic children and young people with complex needs across three sites. We deliver personalised learning, therapeutic support, and vocational opportunities tailored to each pupil's Education, Health and Care Plan. Pupils learn in small, supportive settings that promote confidence, independence, and emotional wellbeing. Built on strong partnerships with families, New Barn empowers every learner to thrive and prepare for life beyond school. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 11, 2026
Full time
At OFG, we work smarter so you can spend more time doing what makes you happy! Position: Pastoral Assistant Location: New Barn School - River View House, Newbury, Berkshire RG14 2PS Salary: £23,638.00 per annum Hours: 40 hours per week Monday to Friday 8.30am - 4.30pm Contract: Permanent Term Time Only Start: April 2026 UK applicants only. This role does not offer sponsorship. Are you passionate about helping young people overcome challenges and achieve their best? At New Barn School, part of the Options Autism family, we're looking for a caring and proactive Pastoral Assistant to join our supportive, child-centred team. This is your chance to be part of a school that celebrates individuality, values teamwork, and puts emotional wellbeing at the heart of everything we do. About the Role As a Pastoral Assistant, you'll play a key role in creating a safe, inclusive, and nurturing environment where every pupil can thrive. You'll support the social, emotional, and behavioural needs of our students - helping them build confidence, resilience, and positive relationships both in and outside the classroom. Working closely with teachers, pastoral leads, and families, you'll be part of a team that ensures every child feels understood, supported, and ready to learn. Key Responsibilities Provide targeted pastoral and emotional support to pupils across the school Collaborate with Pastoral Managers and the Behaviour & Welfare Lead to maintain a consistent, inclusive approach to wellbeing and behaviour Encourage positive social interactions and reduce barriers to learning through empathy and structured support Coordinate in-school services to deliver cohesive, integrated provision tailored to individual needs Help pupils build resilience, self-esteem, and confidence, supporting engagement and personal growth Model and promote the school's values of respect, inclusion, and compassion in every interaction Who We're Looking For We're seeking someone who brings warmth, understanding, and a calm presence to every situation - someone who believes that with the right support, every child can thrive. You'll have: GCSE English and Maths or equivalent Experience working with children or young people with social, emotional, or behavioural needs A strong understanding of safeguarding and child protection procedures Excellent communication and relationship-building skills The ability to remain calm, patient, and professional under pressure Empathy, flexibility, and a genuine passion for supporting vulnerable pupils Strong organisational and teamwork skills A proactive approach to problem-solving and supporting pupil wellbeing Experience in a school or alternative provision setting is an advantage, but what matters most is your compassion, commitment, and willingness to learn. About Us New Barn School, part of Options Autism, provides inclusive, nurturing education for autistic children and young people with complex needs across three sites. We deliver personalised learning, therapeutic support, and vocational opportunities tailored to each pupil's Education, Health and Care Plan. Pupils learn in small, supportive settings that promote confidence, independence, and emotional wellbeing. Built on strong partnerships with families, New Barn empowers every learner to thrive and prepare for life beyond school. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Outcomes First Group
Senior Residential Care Worker
Outcomes First Group Thornhill, Dumfriesshire
Options Autism are hiring Senior Care Workers in the Dumfriesshire region! Role: Senior Residential Care Worker Salary: Up to £30,054 per annum (depending on experience plus sleep in and on call payments) Hours: Full-time, Permanent (39 hours per week) Rolling rota 5 days out of 7, mixture of early and late shifts Location: Closeburn, Dumfriesshire Essential: A full driving licence, and the Right to Work in the UK How we reward you We want our occupants to have the best support possible, and therefore you'll receive an exceptional rewards package including: Basic Salary: Up to £30,054 per annum (depending on experience plus sleep in and on call payments) Sleep-ins paid at £45.00 per night 'Journey to Management' programme (all qualifications funded by us!) Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Options Autism are recruiting Senior Residential Care Workers to join our teams within the Dumfriesshire area. And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. The Opportunity Our next Senior Residential Care Worker will be someone who has: Mandatory: HNC in Social Care, SVQ in Social Services (Children and Young People) - SCQF 7 (Level 3) or equivalent and the willingness to work toward an SVQ in Social Services (Children and Young People) - SCQF 9 (Level 4) At least two years supervisory experience A big heart and passion to make a difference to the occupants' lives. Patience, resilience, and calmness. Some of your duties will include: Chaperoning occupants to appointments and activities Completing relevant paperwork Household tasks Administering medication Lead, train and develop new and existing support workers within your team Helping the deputy manager to maintain a skilled and knowledgeable team The Location Holistic Childcare and Education consists of two accommodations, Closeburn House and Maben House. Closeburn House is an eleven bed registered accommodation, supporting individuals from the ages of 10 - 16 years and is based in Closeburn. Maben House is a ten bed registered accommodation, supporting individuals from the ages of 6 - 16 years and is based in Lochmaben. Both are within commuting distance of Dumfries, Lockerbie and surrounding towns and villages Both homes are dedicated to build incredible futures by giving the occupants opportunities, developing their life skills and personal interests. Your work will be challenging and rewarding in equal measure. Working in a residential environment where we maintain a strong safeguarding culture, individuals are listened to, respected, and involved in as many decisions as possible. Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running How to Apply Click Apply and follow the on-screen instructions Visit our website at where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job! For over 19 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 11, 2026
Full time
Options Autism are hiring Senior Care Workers in the Dumfriesshire region! Role: Senior Residential Care Worker Salary: Up to £30,054 per annum (depending on experience plus sleep in and on call payments) Hours: Full-time, Permanent (39 hours per week) Rolling rota 5 days out of 7, mixture of early and late shifts Location: Closeburn, Dumfriesshire Essential: A full driving licence, and the Right to Work in the UK How we reward you We want our occupants to have the best support possible, and therefore you'll receive an exceptional rewards package including: Basic Salary: Up to £30,054 per annum (depending on experience plus sleep in and on call payments) Sleep-ins paid at £45.00 per night 'Journey to Management' programme (all qualifications funded by us!) Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Options Autism are recruiting Senior Residential Care Workers to join our teams within the Dumfriesshire area. And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. The Opportunity Our next Senior Residential Care Worker will be someone who has: Mandatory: HNC in Social Care, SVQ in Social Services (Children and Young People) - SCQF 7 (Level 3) or equivalent and the willingness to work toward an SVQ in Social Services (Children and Young People) - SCQF 9 (Level 4) At least two years supervisory experience A big heart and passion to make a difference to the occupants' lives. Patience, resilience, and calmness. Some of your duties will include: Chaperoning occupants to appointments and activities Completing relevant paperwork Household tasks Administering medication Lead, train and develop new and existing support workers within your team Helping the deputy manager to maintain a skilled and knowledgeable team The Location Holistic Childcare and Education consists of two accommodations, Closeburn House and Maben House. Closeburn House is an eleven bed registered accommodation, supporting individuals from the ages of 10 - 16 years and is based in Closeburn. Maben House is a ten bed registered accommodation, supporting individuals from the ages of 6 - 16 years and is based in Lochmaben. Both are within commuting distance of Dumfries, Lockerbie and surrounding towns and villages Both homes are dedicated to build incredible futures by giving the occupants opportunities, developing their life skills and personal interests. Your work will be challenging and rewarding in equal measure. Working in a residential environment where we maintain a strong safeguarding culture, individuals are listened to, respected, and involved in as many decisions as possible. Options Autism is a national provider of specialist education, care and therapeutic services for individuals with autism, complex needs and learning difficulties. We provide a person-centred approach to education and support, looking at the full needs of the individual and adapting our approach accordingly. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running How to Apply Click Apply and follow the on-screen instructions Visit our website at where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job! For over 19 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Pastoral Support Manager
Durhamsixthformcentre
Are you ready to be the driving force behind the success of 450 ambitious young people? At Durham Sixth Form Centre, our students are at the heart of everything we do . Due to the promotion of our current postholder, we are seeking an exceptional Pastoral Support Manager (Y12/Y13) to join our outstanding team . In this pivotal role within the Providence Learning Partnership, you won't just manage a cohort; you will be their advocate, championing their holistic success and personal growth . From managing transitions to driving academic achievement and leading a dedicated team of Progress Tutors, you will make a profound difference in the lives of our learners during two of the most critical years of their education . What Makes This Role Exciting? Support and Guidance: Provide high levels of support and guidance to students and their families, acting as a first point of contact and developing strong professional relationships. Drive achievement and progress: Monitor academic progress at key data captures and intervene where students are underperforming to address barriers to success. Lead attendance and conduct: Implement strategies to secure high standards of behaviour and attendance, including managing the Staged Sanction System. Safeguard and nurture: Play a vital role in student safeguarding by responding to concerns, collaborating with the Designated Safeguarding Lead (DSL), and maintaining thorough records via CPOMs. Shape future success: Support Year 12 students through their transition from pre-16 studies and guide Year 13 students with their progression plans, including UCAS applications. Develop and mentor a team: Directly line manage, support, and quality assure the work of a dedicated team of Progress Tutors and Senior Progress Tutors. Specialist Oversight: Act as the designated lead for Looked After Children (LAC) within your cohort, ensuring their specific needs are met through external and internal collaboration. We are looking for someone who: Has experience working with young people or within an educational environment. Demonstrates exceptional planning, organisation, and time management skills. Exhibits outstanding interpersonal skills and the ability to handle delicate or confidential situations with professionalism. Is able to inspire, lead, and challenge both students and colleagues with energy and drive. Can work with autonomy while remaining a committed member of the wider Pastoral Team Why choose us? Be a part of an Investors in People: Platinum Employer of the Year 2025 organisation. We are a flourishing high-performing sixth form where students achieve and exceed their potential. Be part of a team that's ambitious, supportive, and driven by purpose. Benefit from personalised CPD, leadership coaching, and genuine career progression. Join Durham Sixth Form Centre as Pastoral Support Manager. Lead and inspire the next generation of post-16 students in a nationally recognised, high-performing sixth form. We are located in the heart of Durham, just 20 minutes from Sunderland and 30 minutes from Newcastle city centre. How to Apply Next Steps: We look forward to receiving your application. Please ensure you submit both the Application Form and a Letter of Application (no more than 1,000 words). You can find the relevant downloads and the submission link at the top of this page. Durham Sixth Form Centre is committed to safeguarding and promoting the welfare of children and young people . This post is subject to an enhanced DBS check .
Feb 23, 2026
Full time
Are you ready to be the driving force behind the success of 450 ambitious young people? At Durham Sixth Form Centre, our students are at the heart of everything we do . Due to the promotion of our current postholder, we are seeking an exceptional Pastoral Support Manager (Y12/Y13) to join our outstanding team . In this pivotal role within the Providence Learning Partnership, you won't just manage a cohort; you will be their advocate, championing their holistic success and personal growth . From managing transitions to driving academic achievement and leading a dedicated team of Progress Tutors, you will make a profound difference in the lives of our learners during two of the most critical years of their education . What Makes This Role Exciting? Support and Guidance: Provide high levels of support and guidance to students and their families, acting as a first point of contact and developing strong professional relationships. Drive achievement and progress: Monitor academic progress at key data captures and intervene where students are underperforming to address barriers to success. Lead attendance and conduct: Implement strategies to secure high standards of behaviour and attendance, including managing the Staged Sanction System. Safeguard and nurture: Play a vital role in student safeguarding by responding to concerns, collaborating with the Designated Safeguarding Lead (DSL), and maintaining thorough records via CPOMs. Shape future success: Support Year 12 students through their transition from pre-16 studies and guide Year 13 students with their progression plans, including UCAS applications. Develop and mentor a team: Directly line manage, support, and quality assure the work of a dedicated team of Progress Tutors and Senior Progress Tutors. Specialist Oversight: Act as the designated lead for Looked After Children (LAC) within your cohort, ensuring their specific needs are met through external and internal collaboration. We are looking for someone who: Has experience working with young people or within an educational environment. Demonstrates exceptional planning, organisation, and time management skills. Exhibits outstanding interpersonal skills and the ability to handle delicate or confidential situations with professionalism. Is able to inspire, lead, and challenge both students and colleagues with energy and drive. Can work with autonomy while remaining a committed member of the wider Pastoral Team Why choose us? Be a part of an Investors in People: Platinum Employer of the Year 2025 organisation. We are a flourishing high-performing sixth form where students achieve and exceed their potential. Be part of a team that's ambitious, supportive, and driven by purpose. Benefit from personalised CPD, leadership coaching, and genuine career progression. Join Durham Sixth Form Centre as Pastoral Support Manager. Lead and inspire the next generation of post-16 students in a nationally recognised, high-performing sixth form. We are located in the heart of Durham, just 20 minutes from Sunderland and 30 minutes from Newcastle city centre. How to Apply Next Steps: We look forward to receiving your application. Please ensure you submit both the Application Form and a Letter of Application (no more than 1,000 words). You can find the relevant downloads and the submission link at the top of this page. Durham Sixth Form Centre is committed to safeguarding and promoting the welfare of children and young people . This post is subject to an enhanced DBS check .

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