About the role: This is a hands-on, relationship-led role supporting people experiencing homelessness alongside complex needs to stabilise their lives and move forward. As a Project Worker, you ll work directly with residents across multiple sites in Lewisham (Brockley and New Cross), offering consistent, practical support that recognises people s mental health needs while building confidence and routine. You ll be present through the day-to-day, responding to what s in front of you and helping people take meaningful steps at their own pace. You ll carry out in-depth assessments, manage risk alongside residents, and work together to set clear, achievable goals. From developing living skills and strengthening relationships, to supporting access to health services, education, training or work, your focus will be on progress that lasts. You ll also play a key role in housing management, supporting people to sustain their accommodation, manage income, reduce arrears and prepare for their next move towards greater independence. Alongside direct support, you ll help shape a safe, calm and well-run environment where people can focus on change. You ll work closely with colleagues and partner agencies, contribute to a 24-hour rota and bring resilience, creativity and compassion to each shift. This is a role for someone who wants to step in, take responsibility and grow their practice in a service that values initiative and backs its people. We back our staff to develop, take ownership and shape their future at SHP. Bring your values and ambition, and we ll invest in you to build a career that makes a lasting impact. About you: You re compassionate, non-judgemental and genuinely motivated to support people to move forward, meeting them where they are and respecting their lived experience. You bring resilience, creativity and a calm head, staying steady and solution-focused when situations are complex or unpredictable. You believe in recovery-led, collaborative working and enjoy building strong, trusting relationships with people and partners alike. You treat everyone with kindness, fairness and dignity, and take pride in creating inclusive, welcoming spaces. You re committed to learning and growth, open to training, reflection and supervision, and keen to develop your practice over time. About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing date: Sunday 25th January at midnight Interview date: Monday 2nd and Tuesday 3rd February online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Jan 09, 2026
Full time
About the role: This is a hands-on, relationship-led role supporting people experiencing homelessness alongside complex needs to stabilise their lives and move forward. As a Project Worker, you ll work directly with residents across multiple sites in Lewisham (Brockley and New Cross), offering consistent, practical support that recognises people s mental health needs while building confidence and routine. You ll be present through the day-to-day, responding to what s in front of you and helping people take meaningful steps at their own pace. You ll carry out in-depth assessments, manage risk alongside residents, and work together to set clear, achievable goals. From developing living skills and strengthening relationships, to supporting access to health services, education, training or work, your focus will be on progress that lasts. You ll also play a key role in housing management, supporting people to sustain their accommodation, manage income, reduce arrears and prepare for their next move towards greater independence. Alongside direct support, you ll help shape a safe, calm and well-run environment where people can focus on change. You ll work closely with colleagues and partner agencies, contribute to a 24-hour rota and bring resilience, creativity and compassion to each shift. This is a role for someone who wants to step in, take responsibility and grow their practice in a service that values initiative and backs its people. We back our staff to develop, take ownership and shape their future at SHP. Bring your values and ambition, and we ll invest in you to build a career that makes a lasting impact. About you: You re compassionate, non-judgemental and genuinely motivated to support people to move forward, meeting them where they are and respecting their lived experience. You bring resilience, creativity and a calm head, staying steady and solution-focused when situations are complex or unpredictable. You believe in recovery-led, collaborative working and enjoy building strong, trusting relationships with people and partners alike. You treat everyone with kindness, fairness and dignity, and take pride in creating inclusive, welcoming spaces. You re committed to learning and growth, open to training, reflection and supervision, and keen to develop your practice over time. About us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important info: Closing date: Sunday 25th January at midnight Interview date: Monday 2nd and Tuesday 3rd February online via Microsoft Teams Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Senior Night Mental Health Rehabilitation Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Senior Mental Health Rehabilitation Worker Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites. Salary: £28,000 Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements. About the Role We're looking for a Senior Mental Health Rehabilitation Worker to support in leading the night shift within our Lewisham service. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community. As a Senior within the team, you will be the main point of contact during the night shift across two residential properties, leading the team by example, providing specialist support and managing the environment to be psychologically informed to empower the team and residents to ensure safety, wellbeing, and progress towards resident recovery goals. Some key responsibilities include: Providing tailored, person centred support that promotes recovery, rehabilitation and independence. Monitoring residents wellbeing, carrying out regular checks, and responding to any incidents or emergencies. Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress. Remain alert and monitor CCTV throughout the shift. Complete all routine night duties and any tasks handed over by the day shift or service manager. Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed. About You We re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's. Some key responsibilities include: Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users Previous experience in a similar position, where you can share your skills knowledge, and experience to support others Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges IT Proficiency; ability to learn new software and basic Microsoft Understanding of the housing and social needs of people with multiple and complex needs Alignment with our core values Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Jan 09, 2026
Full time
Senior Night Mental Health Rehabilitation Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Senior Mental Health Rehabilitation Worker Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites. Salary: £28,000 Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours as per service requirements. About the Role We're looking for a Senior Mental Health Rehabilitation Worker to support in leading the night shift within our Lewisham service. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community. As a Senior within the team, you will be the main point of contact during the night shift across two residential properties, leading the team by example, providing specialist support and managing the environment to be psychologically informed to empower the team and residents to ensure safety, wellbeing, and progress towards resident recovery goals. Some key responsibilities include: Providing tailored, person centred support that promotes recovery, rehabilitation and independence. Monitoring residents wellbeing, carrying out regular checks, and responding to any incidents or emergencies. Ensuring a calm, safe, and supportive environment that promotes positive engagement and progress. Remain alert and monitor CCTV throughout the shift. Complete all routine night duties and any tasks handed over by the day shift or service manager. Key worker responsibilities: complete inductions, support plans, reviews, risk assessments, and welfare checks; update records, monitor access, manage unauthorized visitors, follow missing person protocols, and escalate issues to on call when needed. About You We re looking for a resilient and compassionate individual to join our team as a Senior Mental Health Rehabilitation Worker, supporting residents to reach their full potential within a flexible, recovery focused service. You ll provide high quality care, working collaboratively as part of a supportive team that values communication, empathy, and empowerment. You will be able to be proactive and continue supporting our residents even during quieter hours, supporting with ensuring the service runs smoothly and you are actively engaged with the wider team and residents, supporting the team to stay motivated and working together to achieve the service KPI's. Some key responsibilities include: Previous experience working with people with multiple complex backgrounds/needs, mental health, substance misuse, alcohol, and behaviours Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users Previous experience in a similar position, where you can share your skills knowledge, and experience to support others Ability to be a point of contact and specialist in the service to support the team and residents with various queries and challenges IT Proficiency; ability to learn new software and basic Microsoft Understanding of the housing and social needs of people with multiple and complex needs Alignment with our core values Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Recovery Support Workers (Mental Health) - Recovery House £24,570 per annum (£12,285 pro rata for 18.75 hours positions) Birmingham, West Midlands Hours: 37.5 or 18.75 hours per week The Recovery House is a brand new, exciting and innovative service for our lient and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. About the role: The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services. The role will be central to the smooth running of the 24/7 service provided by Recovery House. You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices. About you You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. Ouir client is looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. This role will involve working on a rota, including some evenings and weekends. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Our client is extremely proud to have a diverse workforce that is reflective of the communities that we work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. Closing date for applications is Thursday 22nd January 2026 Interviews will take place on Friday 30th January 2026
Jan 08, 2026
Full time
Recovery Support Workers (Mental Health) - Recovery House £24,570 per annum (£12,285 pro rata for 18.75 hours positions) Birmingham, West Midlands Hours: 37.5 or 18.75 hours per week The Recovery House is a brand new, exciting and innovative service for our lient and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service. About the role: The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services. The role will be central to the smooth running of the 24/7 service provided by Recovery House. You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices. About you You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. Ouir client is looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. This role will involve working on a rota, including some evenings and weekends. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. Our client is extremely proud to have a diverse workforce that is reflective of the communities that we work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role. Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties. Closing date for applications is Thursday 22nd January 2026 Interviews will take place on Friday 30th January 2026
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets. Sounds great, what will I be doing? You will aim to support service users in the following areas: improve their health and wellbeing, improve their quality of life, connecting with the community, have appropriate goals, and control in their life choices and achieve economic well-being. You will ensure all support plans focus on areas where support is needed and promote positive risk taking. Service users will be offered a range of activities and opportunities to engage in voluntary and paid work. Each service user will have a move-on plan which is reviewed every 6 months with the resettlement team. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will have experience of supporting people with ill mental health with a strong understanding of recovery approaches and experience recording accurate and financial and critical information Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Jan 08, 2026
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets. Sounds great, what will I be doing? You will aim to support service users in the following areas: improve their health and wellbeing, improve their quality of life, connecting with the community, have appropriate goals, and control in their life choices and achieve economic well-being. You will ensure all support plans focus on areas where support is needed and promote positive risk taking. Service users will be offered a range of activities and opportunities to engage in voluntary and paid work. Each service user will have a move-on plan which is reviewed every 6 months with the resettlement team. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will have experience of supporting people with ill mental health with a strong understanding of recovery approaches and experience recording accurate and financial and critical information Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jan 08, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Mind Hertfordshire Network
Hemel Hempstead, Hertfordshire
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jan 08, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Positive Behaviour Support Worker Full-time - 35 hours per week (day shifts with occasional night shifts) Salary: £28,932.80 per year (rising to £30,090.11 after successful probation) Location: Croydon / South-East London Do you have experience supporting adults with mental health needs and behaviours that challenge? Are you confident building trust, setting clear goals, and supporting people through recovery and change? The role As a Positive Behaviour Support Worker at Quo Vadis Trust (QVT) , you will support adults with a range of mental health needs, including anxiety, depression, bipolar disorder, substance misuse, and challenges engaging with services. You will manage and key-work a caseload, supporting individuals to move forward, build independence, and re-engage with their communities. This role is hands-on and relationship-led. You will complete assessments, support inductions into services, and work closely with clients to agree clear support plans and measurable goals. You will also provide practical guidance around housing, welfare, and benefits, supporting clients through transitions and move-on planning. Key Responsibilities: Provide a responsive, client-focused service to an allocated caseload Build effective working relationships and support individual recovery goals Develop and review support plans with clear, measurable outcomes Complete inductions, risk assessments, and ongoing reviews Manage incidents and challenging behavior using de-escalation techniques Maintain accurate records using the client management system Prepare reports and updates as required Carry out property, room, and health and safety checks Support move-ins, move-outs, and daily living activities Encourage clients with housekeeping and independent living skills Work collaboratively with colleagues, external agencies, and healthcare professionals Provide cover across QVT schemes when required About Us Quo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the Housing with Care Awards . Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration. The Benefits Salary increase after successful probationary period. Pension scheme. Health Care Plan. Free access to bereavement and stress helplines. Free flu jabs / eye tests Recommend a friend' bonus. Generous holiday allowance. Training offered. The Person We re looking for someone who is: Experience working in mental health or supportive environments Understanding of mental health conditions, learning disabilities, homelessness, or substance misuse Confident working with challenging behaviour and crisis situations Clear written and verbal communication skills Comfortable working independently and as part of a team Organised, reliable, and able to meet deadlines Flexible to work unsociable hours within a 24-hour rota Willing to complete further training Able to complete an enhanced DBS check funded by QVT Driver with own vehicle is desirable If you re ready to help people regain control of their lives and thrive in a supportive environment, we d love to hear from you. Apply today and take the next step in your career with Quo Vadis Trust.
Jan 05, 2026
Full time
Positive Behaviour Support Worker Full-time - 35 hours per week (day shifts with occasional night shifts) Salary: £28,932.80 per year (rising to £30,090.11 after successful probation) Location: Croydon / South-East London Do you have experience supporting adults with mental health needs and behaviours that challenge? Are you confident building trust, setting clear goals, and supporting people through recovery and change? The role As a Positive Behaviour Support Worker at Quo Vadis Trust (QVT) , you will support adults with a range of mental health needs, including anxiety, depression, bipolar disorder, substance misuse, and challenges engaging with services. You will manage and key-work a caseload, supporting individuals to move forward, build independence, and re-engage with their communities. This role is hands-on and relationship-led. You will complete assessments, support inductions into services, and work closely with clients to agree clear support plans and measurable goals. You will also provide practical guidance around housing, welfare, and benefits, supporting clients through transitions and move-on planning. Key Responsibilities: Provide a responsive, client-focused service to an allocated caseload Build effective working relationships and support individual recovery goals Develop and review support plans with clear, measurable outcomes Complete inductions, risk assessments, and ongoing reviews Manage incidents and challenging behavior using de-escalation techniques Maintain accurate records using the client management system Prepare reports and updates as required Carry out property, room, and health and safety checks Support move-ins, move-outs, and daily living activities Encourage clients with housekeeping and independent living skills Work collaboratively with colleagues, external agencies, and healthcare professionals Provide cover across QVT schemes when required About Us Quo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the Housing with Care Awards . Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration. The Benefits Salary increase after successful probationary period. Pension scheme. Health Care Plan. Free access to bereavement and stress helplines. Free flu jabs / eye tests Recommend a friend' bonus. Generous holiday allowance. Training offered. The Person We re looking for someone who is: Experience working in mental health or supportive environments Understanding of mental health conditions, learning disabilities, homelessness, or substance misuse Confident working with challenging behaviour and crisis situations Clear written and verbal communication skills Comfortable working independently and as part of a team Organised, reliable, and able to meet deadlines Flexible to work unsociable hours within a 24-hour rota Willing to complete further training Able to complete an enhanced DBS check funded by QVT Driver with own vehicle is desirable If you re ready to help people regain control of their lives and thrive in a supportive environment, we d love to hear from you. Apply today and take the next step in your career with Quo Vadis Trust.
Single Homeless Project has an opportunity for a Project Worker to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. About the role: Southampton Row is an eighteen bed hostel in Camden that provides specialist support to people facing some of the toughest barriers to stability in London. As a Project Worker, you will be at the heart of this work, offering consistent relationship based support to clients whose experiences may have made trust and engagement feel difficult. Each day brings opportunities to help someone stabilise, regain confidence and take steps towards a more independent and fulfilling life. You will carry a mixed caseload, carry out assessments, develop support and safety plans and work alongside residents through key work sessions, group activities and day to day contact. The rhythm of the service means no two days are the same; you might be helping someone navigate treatment pathways, advocating within a partner agency, supporting budgeting and benefit issues, or simply being the steady presence they need while managing the daily running of a residential environment. In this role, you will also shape and deliver our in house recovery programme, making sure clients voices and ideas drive the work. You will strengthen connections with external partners, contribute to local forums and share insight with colleagues to ensure the service remains consistent, compassionate and ambitious for every resident. Your work will help create a culture where people feel listened to and involved in decisions about their lives, and where staff learn from each other to provide thoughtful and joined up support. Single Homeless Project (SHP) is committed to developing its staff and this role offers a strong foundation for progression, with opportunities to build skills in trauma informed practice, multi agency partnership working, complex case management and co-production. About you: You bring experience supporting adults through change, helping them set goals, overcome challenges and build independence. You stay calm under pressure and respond confidently to complex or crisis situations. You work collaboratively with partners and colleagues to create joined-up, effective support for every client. You re organised, proactive and comfortable managing your own caseload and priorities. You share SHP s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness. About Us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important Info: Closing Date: Sunday 18th January at midnight Interview Date: Monday 26th January at SHP Head Office in Kings Cross This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jan 03, 2026
Full time
Single Homeless Project has an opportunity for a Project Worker to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £28,953.79 and rising incrementally to £31,101.42 per annum. About the role: Southampton Row is an eighteen bed hostel in Camden that provides specialist support to people facing some of the toughest barriers to stability in London. As a Project Worker, you will be at the heart of this work, offering consistent relationship based support to clients whose experiences may have made trust and engagement feel difficult. Each day brings opportunities to help someone stabilise, regain confidence and take steps towards a more independent and fulfilling life. You will carry a mixed caseload, carry out assessments, develop support and safety plans and work alongside residents through key work sessions, group activities and day to day contact. The rhythm of the service means no two days are the same; you might be helping someone navigate treatment pathways, advocating within a partner agency, supporting budgeting and benefit issues, or simply being the steady presence they need while managing the daily running of a residential environment. In this role, you will also shape and deliver our in house recovery programme, making sure clients voices and ideas drive the work. You will strengthen connections with external partners, contribute to local forums and share insight with colleagues to ensure the service remains consistent, compassionate and ambitious for every resident. Your work will help create a culture where people feel listened to and involved in decisions about their lives, and where staff learn from each other to provide thoughtful and joined up support. Single Homeless Project (SHP) is committed to developing its staff and this role offers a strong foundation for progression, with opportunities to build skills in trauma informed practice, multi agency partnership working, complex case management and co-production. About you: You bring experience supporting adults through change, helping them set goals, overcome challenges and build independence. You stay calm under pressure and respond confidently to complex or crisis situations. You work collaboratively with partners and colleagues to create joined-up, effective support for every client. You re organised, proactive and comfortable managing your own caseload and priorities. You share SHP s belief that everyone has strengths, potential and the right to a safe, fulfilling life beyond homelessness. About Us: We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. Important Info: Closing Date: Sunday 18th January at midnight Interview Date: Monday 26th January at SHP Head Office in Kings Cross This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Complex Need Recovery Worker Location: Based on site in Balham. Please note that this service has step free access. Salary: £27,000 Shift Pattern: 37.5 hours a week over a rolling rota which includes 7.5 - 12 hour day and night shifts, Monday to Sunday working between 08:00 -21:30. You may also be required to work flexibly around these hours as per resident and service requirements, including weekends and bank holidays. About the Role We are seeking a dedicated, patient, and compassionate Recovery Worker, with a specialism in complex needs to join our team, which supports residents who have a current or history of complex and mental health needs. In this role, you will deliver flexible, tailored, person centred support to residents to improve their quality of life and achieve their personal goals. You will utilise your communication skills to build trusting, professional rapport with our residents to help them overcome personal challenges. Our residents may have multiple and complex needs which includes with their mental health, substance use, and physical health. The service supports them to move onto lower supported or independent housing, and you will be at the forefront in their journey. Some Key Responsibilities Include: Create tailored support plans through one to one sessions, group sessions, and multi agency meetings Ensure the safety and wellbeing of residents at all times Focusing on empowering our residents to take control over their lives and meet their personal goals Planning activities to engage residents with other people, communities, and opportunities Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service Supporting residents with taking their correct medication Keeping support plans up to date using our online portal About You We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes mental health challenges and substance dependency. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided. Experience working within a residential setting Experience working with people with multiple and complex needs, ideally in mental health Ability to show empathy and compassion to our residents, and different challenges they face Ability to motivate, and empower others to achieve their personal goals and overcome barriers Previous experience in creating co-produced support plans, key working, and care plans Understanding of the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges Willingness and ability to work flexibly to meet service needs IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Jan 02, 2026
Full time
Recovery Worker When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Complex Need Recovery Worker Location: Based on site in Balham. Please note that this service has step free access. Salary: £27,000 Shift Pattern: 37.5 hours a week over a rolling rota which includes 7.5 - 12 hour day and night shifts, Monday to Sunday working between 08:00 -21:30. You may also be required to work flexibly around these hours as per resident and service requirements, including weekends and bank holidays. About the Role We are seeking a dedicated, patient, and compassionate Recovery Worker, with a specialism in complex needs to join our team, which supports residents who have a current or history of complex and mental health needs. In this role, you will deliver flexible, tailored, person centred support to residents to improve their quality of life and achieve their personal goals. You will utilise your communication skills to build trusting, professional rapport with our residents to help them overcome personal challenges. Our residents may have multiple and complex needs which includes with their mental health, substance use, and physical health. The service supports them to move onto lower supported or independent housing, and you will be at the forefront in their journey. Some Key Responsibilities Include: Create tailored support plans through one to one sessions, group sessions, and multi agency meetings Ensure the safety and wellbeing of residents at all times Focusing on empowering our residents to take control over their lives and meet their personal goals Planning activities to engage residents with other people, communities, and opportunities Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service Supporting residents with taking their correct medication Keeping support plans up to date using our online portal About You We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes mental health challenges and substance dependency. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided. Experience working within a residential setting Experience working with people with multiple and complex needs, ideally in mental health Ability to show empathy and compassion to our residents, and different challenges they face Ability to motivate, and empower others to achieve their personal goals and overcome barriers Previous experience in creating co-produced support plans, key working, and care plans Understanding of the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges Willingness and ability to work flexibly to meet service needs IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
