Park Services Manager - Hot Tubs

Hours of Work: 40 Hours Per week (including weekends)

Location: Cleethorpes Pearl Holiday Park

Location: Hemel Hempstead, Hertfordshire

Role: Marketing

Transport Provided: No

Accommodation: No

Closing Date: 23 January 2026

Who are we?

Set in 650 acres of idyllic Angus countryside, Piperdam combines superb accommodation and award-winning facilities to create the ultimate Scottish Experience. Our facilities include our Room with a View restaurant and Howie's bar.

As part of our team of Holiday Heroes, you will manage the Hot Tubs team to ensure everything is in good working order and report into the Park OperationsManager. Your work will include:

• Lead, manage and develop the Hot Tub team, setting clear expectations, creating effective rotas and daily shift plans, and ensuring accurate timesheets
• Ensure all team members are trained and competent in line with company policies, safe systems of work and water safety requirements
• Take full ownership of COSHH management, including chemical handling, storage, usage and documentation to protect guests and colleagues
• Maintain water quality and compliance across the hot tub fleet, including testing, responding to microbiological results and completing corrective actions
• Oversee Health & Safety compliance with a strong focus on water, chemicals and guest use of facilities, ensuring all checks and records are completed
• Manage the maintenance, repair and availability of the hot tub fleet, using trained team members and approved external contractors
• Control repair, maintenance and capital expenditure budgets, ensuring value for money and minimal downtime for guests
• Act as a visible, approachable role model, engaging with guests, inspiring the team and taking ownership to see issues through to completion

Guests and staff will look to you to fix what's broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills.

One more thing holidays happen at holiday times, so you'll need to work your magic on bank holidays, evenings and weekends too.

Skills, experience and qualities you'll need

We will train you, but you'll need to have the following skills and experience to apply for this role:

• Experience of managing a team of general assistants.
• An understanding of Health & Safety at work
• Driving licence is essential.

Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards of craftsmanship - if you've got all that, you're in the running.

It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won't hold it against you if you don't).

• Experience of working in a holiday park.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. After all, wouldn't it be boring if we were all the same? In short, we want to bring your whole self to work!

Want to join our team? Here's how to apply

Click HERE. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you.