Senior Support Worker

Job Title: Senior Support Worker / Key Worker

Location: Various Kent/ Medway

Salary: Competitive

Hours: Zero hours including evenings, weekends, and holidays

The Role

As a Senior Support Worker / Key Worker, you ll play a pivotal role in providing high-quality, person-centered support. You ll work closely with young people, helping them build confidence and achieve independence, while also leading and mentoring junior staff on shift. This is an excellent opportunity to make a lasting impact and advance in your career with a supportive, forward-thinking organization.

What You ll Do

• Provide Direct Support: Work alongside young people in daily routines, promoting life skills, education, and personal development.
• Act as Key Worker: Take responsibility for a specific group of young people, creating individualized care plans and tracking progress toward their goals.
• Mentor and Lead: Support and guide junior staff, leading by example and maintaining a high standard of care.
• Safeguard and Protect: Prioritize the safety and well-being of young people, adhering to safeguarding and regulatory requirements.
• Encourage Community Engagement: Empower young people to engage with educational, vocational, and community resources to foster growth and independence.

About You

• We re looking for an empathetic, proactive individual with experience in supported living or residential care. Ideally, you ll have experience supporting young people with complex needs and a passion for helping them thrive. You ll need:
• A Level 3 Diploma in Health and Social Care (or equivalent); Level 4 is desirable. OR willingness to study towards this
• At least 2 years of experience in a similar role, with a proven record in providing direct support and mentorship.
• Strong communication and problem-solving skills, with the ability to lead shifts and respond calmly to challenging situations.
• Knowledge of safeguarding, trauma-informed care, and young people s developmental needs.
• Flexibility to work varied hours, including evenings and weekends, as needed.

Why Join PILLAR?

• Career Development: We support your professional growth with training, development opportunities, and pathways to advancement.
• Supportive Team Environment: Work within a team that values collaboration, empathy, and excellence.
• Rewarding Impact: Make a meaningful difference in young people s lives, helping them achieve their potential.

Ready to Join Us?

If you re driven, compassionate, and ready to make a difference, we want to hear from you. Apply today to join PILLAR and help create pathways to independence for young people.

How to Apply:

Please submit your CV and a cover letter detailing your experience and motivation for applying

Applications will be reviewed on a rolling basis.

Join PILLAR and help shape a brighter, more resilient future for young people.

Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm, Zero hours contract

Experience:

• Vulnerable Children, Young People OR adults: 1 year (required)

Work authorisation:

• United Kingdom (required)

Location:

• Medway (preferred)

Work Location: In person