14 jobs found

We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Park Avenue are recruiting a Neighbourhood Officer on behalf of a forward-thinking housing association dedicated to providing responsive, high-quality housing management and putting residents at the heart of everything they do. As the Neighbourhood Officer , you'll lead on tenancy and neighbourhood management, ensuring tenants receive a high-quality, customer-focused service. You'll manage a caseload of properties, address anti-social behaviour, oversee income recovery, support lettings and voids, and work closely with residents and partners to build strong, safe, and inclusive communities. Reporting to the Head of Housing, you will also oversee the work of a Neighbourhood Assistant. What You'll Bring At least 5 years experience in social housing Strong knowledge of housing law, policy, and best practice Excellent communication and problem-solving skills Confident managing rent arrears, ASB, and tenancy enforcement Educated to A Level (or equivalent) with Level 3 in Housing Studies (or willingness to work towards it) CIH membership desirable This is a fantastic opportunity for you to make a real difference to residents lives. The client operates a hybrid work pattern and is committed to the ongoing professional development of their staff.

£35,340 - £39,268 per annum pro rata (dependent on experience) Part-time, job share - 15 hours per week (Weds - Fri) South East London - Hybrid Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services. Are you looking to utilise your excellent administrative and communication skills to monitor and advise Hexagon's specialist agencies and Co-ops to ensure that they provide a good quality housing management service to Hexagon's tenants and residents? If so, this could be the role for you. We are looking for a Monitoring Officer to join our dynamic Housing Team to provide a proactive monitoring service, support and assistance to agency managed and Co-op schemes. Our ideal candidate will have: A proven background in housing (or a relevant qualification and placement). An awareness of current housing issues and the needs of vulnerable people. Knowledge of landlord and tenant rights and responsibilities. Ability to monitor and analyse performance information. Good IT skills (MS Office and databases). Excellent verbal and written communication skills. Excellent organisational skills. As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in. We are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you. We will offer you training and supervision to help you achieve your full potential, and an excellent package including pension scheme with 3 x life assurance, private medical insurance, flexible hybrid working (minimum 1 day per week office based), and 26 days annual leave. For further details and how to apply, please visit our website via the apply button. No agencies. Closing date: Sunday 25 January 2026. Interviews will take place on Friday 6 February 2026. We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact

We are currently recruiting for multiple Housing Assistant roles on behalf of a local housing association based in Birmingham. This is an excellent opportunity for candidates with social housing experience who are looking to build or further develop their career within housing services. As a Housing Assistant, you will play a key role in supporting the Housing Management team, acting as a first point of contact for tenants and ensuring a high-quality customer service experience. The Role: In this Housing Assistant position, you will manage a busy housing inbox and respond to a wide range of tenant-related queries. You will support tenancy and neighbourhood management activities while working closely with Housing Officers and other internal teams. This role offers hybrid working, combining office and home-based work. Key Responsibilities of a Housing Assistant: Manage and respond to enquiries via the housing inbox, phone and digital channels Provide excellent customer service to tenants, dealing with day-to-day housing-related queries Support Housing Officers with tenancy management administration Log, track and update customer queries accurately on housing management systems Liaise with internal departments to resolve tenant issues efficiently Ensure communication with tenants is professional, timely and customer-focused Support compliance with housing policies and procedures What We'd Love To See: Previous experience in a Housing Assistant or similar housing support role Experience working within social housing (essential) Strong customer service and communication skills Ability to manage a busy inbox and prioritise workloads effectively Good IT skills and experience using housing management systems A proactive and organised approach to work What's On Offer: 6 month fixed term contract Hybrid working Birmingham Based If this Housing Assistant role is for you then please apply or contact (url removed)

Employer: Sefton Metropolitan Borough Council Location: Bootle Town Hall Contract: Permanent Working Pattern: Full Time Hours: 36 hours per week. Closing Date: 25/01/2026 at 23:59 Reference: COMM/25/328519 Senior Anti-Social Behaviour Officer Grade I: £41,771-£46,142 (36 hours per week). We are looking for an experienced anti-social behaviour (ASB) officer to join the Communities team at Sefton Council. The successful candidate will lead our response to preventing and tackling anti-social behaviour on a neighbourhood footprint as part of our collaborative efforts to build safer, stronger communities. This role provides an opportunity to make a difference and create safer, more inclusive communities. It will provide a consistent approach to community safety, blending prevention, diversion and enforcement to help communities deal with potential and actual anti-social behaviour. The role will provide an effective contact for customers reporting ASB to create a culture of confidence in our services, investigating and responding to all ASB complaints. What you will need to succeed We are looking for someone that can evidence a proven track record or who can demonstrate ability of working restoratively with victims and offenders to promote behaviour change and reduce community impact. This will be whilst managing a safer neighbourhoods caseload including initial assessment of seriousness and priority, investigation and legal recourse. The role will also develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans, developing action plans with partners and leading the implementation of these plans to enhance community safety. You will need experience in the delivery of frontline anti-social behaviour case work, and experience of and the ability to work within a multi-agency team and be able to work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities. You will also need to have knowledge of relevant legislation and best practices in restorative justice, anti-social behaviour, and community safety partnerships. Applying current criminal and civil legislation related to anti-social behaviour across all housing tenures, with practical interpretation skills will also be vital. As well as making best use of legal resources, conducting court advocacy, and liaising with legal services providers where necessary. It will be a key part of the role to undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximise effective use of resources for safer neighbourhood's work. Your confident and connected Borough Sefton is a vibrant local authority on a journey of aspiration and ambition as it works towards delivering its exciting 2030 Vision. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough. Sefton has a strong track record of partnership working and for having a motivated and dedicated workforce that is resilient and adaptable, it puts the Council in the best possible place to meet the challenges and opportunities ahead. If this is you, we look forward to receiving your application for this role. Interviews to be held: Early February 2026 EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. Consider registering for If you're an unemployed Sefton resident, register with our service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call on or visit seftonatwork.net to find out more and get started today! How to apply Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

A Housing Association is currently looking for a couple of Lettings & Housing Officer on a temporary basis for about 6 months. Key responsibilities are as follows Showing the applicants properties at planned viewings Assessing applicants documents following allocation Communicating with applicants regarding additional information required or outcome Let homes and manage re-lets, ensuring void work is completed quickly and effectively. Empty homes should be let as soon as possible and to a standard that suits residents needs Provide an excellent personal landlord service to residents in a small patch of homes. This includes regular communication and meetings with each resident at home (at least annually), and being responsible for ensuring that any issues they have raised are resolved appropriately Welcome new residents to the A2B service, including a personal meeting in their homes, ensuring any issues are sorted out and their level of customer satisfaction is increased and maintained Ensure that any anti-social behaviour issues are dealt with appropriately and quickly, liaising with the caseworker, patrol team and external agencies where necessary Use resident feedback to identify common issues and develop plans to meet their individual and neighbourhood needs, thus improving their satisfaction levels Encourage and support residents to improve their involvement in their homes and local communities Ensure properties are maintained in a good condition by diagnosing, ordering and managing necessary repairs. Seek appropriate support from surveyors, specialist contractors and the asset management team, where necessary; and take overall responsibility for ensuring repairs are delivered quickly, effectively, economically and to the residents satisfaction Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the estate contact manager, contractors, caretakers or cleaners as required. You may be asked to manage cleaners or caretakers as part of your role Manage the work of the handyman and contractors that you engage and seek feedback on their work upon completion, feeding back to the contract management team Look at Locator to identify transfer opportunities for your residents, manage mutual exchange requests and discuss and assist with transfer applications To work to ensure the gas compliance performance for the patch is always maximised and to ensure access is obtained within the required timescales To be involved in resident consultation on cyclical maintenance and decent homes work, and to take the lead in dealing with any issues or complaints relating to such works, in consultation with Asset Management. Effectively manage the income and expenditure for all properties on your patch Manage and monitor a repairs budget ensuring you work within financial regulations and get best value from our contractors Collect rent and manage rent accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate Calculate housing benefit entitlement for new residents and ensure residents have access to good benefit and debt advice PAYE £20.84 Umbrella £27.56 Essential requirements Must have a background in Lettings Must have a driving licence Must be able to start immediately or on short notice

Babergh and Mid Suffolk District Council are looking to recruit a Senior Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 to £44,075 per annum (pro rata for part time). Salary Career Grade role: £31,537 to £36,363 per annum (Grade 4 - Planning Policy Officer), £37,280 to £44,075 per annum (Grade 5 - Senior Planning Policy Officer) (plus Market Supplement at Grade 5 ) This role is open to full time, part time, and job share applications, all of which will be assessed equally. This is a career grade role, offering career development through a skills matrix. Entry grade and salary will depend on knowledge and experience. Join our team We are looking for a Senior Planning Policy Officer / Planning Policy Officer to join our Strategic Planning Team. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting opportunity has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in supporting the formulation of planning policy, including major and strategic site allocation, working with external consultants on the development of evidence base and appraisal. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and involvement in the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils' corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will be educated to degree level in an appropriate discipline, with some spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable. Knowledge of Local Government practice and procedures will also be required as well as a good understanding of the plan-making process. Effective communication skills and an ability to develop strong working relationships are essential together with time management and organisational skills. Good IT skills and experience with modern Microsoft products is expected. Now is an exciting time to join our team, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 6 January 2026 . Interview date: week commencing, 12 January 2026 . Market Forces Supplement is pending review. If you think you have what it takes to be successful in this Senior Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

We are seeking an experienced Tenancy Engagement & Enforcement Officer to join a busy local authority team in Dorset. This role suits a confident housing professional with strong case management experience and ideally a CIH Level 3 qualification or above. We are looking for flexible, proactive staff who can respond effectively to challenging workloads and attend the office up to five days per week. A full driving licence, business insurance, and use of your own vehicle are essential. In this role, you will take the lead on complex tenancy enforcement cases, providing expert guidance, allocating work, and coaching colleagues to achieve positive outcomes. You will investigate serious tenancy breaches, prepare evidence, write witness statements, and may be required to attend court. You will support property compliance, ensure safe access for essential checks, and work closely with neighbourhood teams to resolve issues affecting residents' wellbeing. We are seeking someone with strong knowledge of tenancy enforcement legislation, excellent communication skills, and experience working collaboratively with partners to resolve complex or contentious cases. You will be organised, resilient, and able to make sound, evidence-based decisions in a fast-paced environment. A DBS check is required, and occasional out-of-hours work may be necessary. If you are committed to delivering high standards of customer care and making a positive difference in local communities, we would love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

This is an exciting opportunity for a Development Officer to contribute to the growth and success of construction projects within the not-for-profit sector. The role is based in Manchester and requires a detail-oriented professional to manage and oversee development initiatives effectively. Client Details Our partner is a respected housing association committed to building affordable homes and improving lives in South Manchester and surrounding areas. They combine financial strength with a strong community focus to create sustainable, inclusive neighbourhoods. Description Identify and appraise new development opportunities. Prepare proposals, financial appraisals, and board reports. Manage projects from inception to handover, ensuring quality and compliance. Collaborate with internal teams and external stakeholders. Monitor budgets, cashflow, and programme progress using Proval & Sequel tools. Ensure design standards meet internal and external requirements. Profile Experience in RP development, construction, or property. Strong organisational and financial planning skills. Excellent communication and IT skills (especially Excel). Ability to manage competing priorities and deliver under pressure. Full UK driving licence. Job Offer Competitive salary and benefits package. Opportunity to work on meaningful projects that shape communities. Professional development and career progression within a growing team

Babergh and Mid Suffolk District Council are looking to recruit a Principal Planning Policy Officer to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £45,091 - £52,413 per annum (plus Market Supplement) (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Principal Planning Policy Officer to join our Strategic Planning Team and lead on a variety of planning policy matters. If you share our values and motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Do you want to shape our communities and places in Babergh and Mid Suffolk for the better? An exciting role has become available in the team that delivers the Local Plan for our districts. The councils adopted the Babergh and Mid Suffolk Joint Local Plan Part 1 Development Plan Document in November 2023 and are currently undertaking a Joint Local Plan Review under the new plan-making system, which will plan ahead to 2045. The Joint Local Plan Review will seek to address the challenge of increasing housing and employment needs together with the delivery of the associated infrastructure, whilst preserving what is unique about the districts. We are looking for a collaborative and strategic-minded individual to play a key role in the formulation of planning policy, including: major and strategic site allocation managing external consultants on the development of evidence base and appraisal provide expert planning policy advice mentor members of the team. There will be the need to work collaboratively across the two councils in supporting the development of strategies including infrastructure, as well as working closely with councillors, neighbouring local authorities, Suffolk County Council, and other infrastructure providers. Engagement with the community and supporting the preparation of neighbourhood development plans are key aspects of the role. The post will support the delivery of the councils corporate objectives. About you We are seeking a motivated planner who has appropriate knowledge and experience of the spatial planning policy system with the ability to analyse, interpret and present evidence and information succinctly to a variety of audiences. You will: be educated to degree level in an appropriate discipline, with significant spatial planning policy experience, and membership of the Royal Town Planning Institute is desirable have a thorough knowledge of Local Government practice and procedures be able to procure and manage external consultants and have a good understanding of the plan-making process have effective communication skills and an ability to develop strong working relationships, together with project management and organisational skills have good IT skills and extensive experience with modern Microsoft products is expected. Now is an exciting time to join us, as we look to update and develop the software we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: generous leave entitlement (26 days a year, rising to 31 days after 5 years) competitive Local Government Pension Scheme wellbeing Support and Employee Assistance Programs private Health Care Options electric Vehicle Salary Sacrifice Scheme paid volunteering days flexible and hybrid working arrangements (Business needs permitting) great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, 6 January 2026. Interview date: week beginning 12 January 2026. If you think you have what it takes to be successful in this Principal Planning Policy Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: Tenancy and estate management Investigating nuisance and anti-social behaviour Resident engagement Delivering excellent customer care We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at Contact Information: For an informal discussion about the role, please contact Christine Biggs at and Samantha Stewart (). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 11 January 2026. Shortlisting: 12 & 13 January 2026. Interviews: Week commencing 19 January 2026. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here . We actively support applications from Lambeth Care Leavers.