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BDO
Transaction Services Manager/Senior Manager
BDO Reading, Berkshire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
Mar 11, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them click apply for full job details
PEARSON WHIFFIN RECRUITMENT LTD
Client Service Agent
PEARSON WHIFFIN RECRUITMENT LTD Weavering, Kent
Client Services Advisor £26,500 DOE Maidstone, with hybrid working (1 day in the office per week) Monday to Friday 8am 5pm We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remotely, with full training and support. If you are fluent in English as well as Arabic, Hebrew, Bulgarian or Greek. This would be desirable. Duties include: Following defined procedures and protocols to deliver application data checking and verification services. Supporting customers through global processes and procedures to complete applications. Using Zendesk to monitor and action a support ticketing system. Liaising with business registries for validation information. Maintaining accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent attention to detail. Strong problem-solving skills and lots of self-motivation. Confidence and ability to learn and apply new concepts quickly. Flexibility and adaptability according to team and business needs. Bilingual this would be a significant advantage, although not essential. This is a great company who believe in looking after their workforce and providing a positive workplace. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll, Senior Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Mar 11, 2026
Full time
Client Services Advisor £26,500 DOE Maidstone, with hybrid working (1 day in the office per week) Monday to Friday 8am 5pm We are working on behalf of a well-established, internationally known digital security company to source an enthusiastic, motivated Client Services Agent to join their busy and friendly team. Based in Maidstone, this role offers set days in the office and the rest of the week working remotely, with full training and support. If you are fluent in English as well as Arabic, Hebrew, Bulgarian or Greek. This would be desirable. Duties include: Following defined procedures and protocols to deliver application data checking and verification services. Supporting customers through global processes and procedures to complete applications. Using Zendesk to monitor and action a support ticketing system. Liaising with business registries for validation information. Maintaining accurate and up to date information within the intranet to support internal processes and training material being kept up to date. The successful candidate will have/be: Fantastic customer service skills and a strong customer focused approach. Previous experience within a customer service or customer support role. Excellent attention to detail. Strong problem-solving skills and lots of self-motivation. Confidence and ability to learn and apply new concepts quickly. Flexibility and adaptability according to team and business needs. Bilingual this would be a significant advantage, although not essential. This is a great company who believe in looking after their workforce and providing a positive workplace. If you feel you meet the above criteria, please apply online for immediate consideration. This role is being handled by Holly Ensoll, Senior Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Manpower UK Ltd
Customer Engagement Advisor
Manpower UK Ltd
Students: Earn While You Learn! Looking for a role that fits your lifestyle? Start Full-Time during the holidays and transition to Part-Time Remote work once your term starts. Join a fast-paced team at the heart of the UK-France crossing and help provide the quickest, most eco-friendly way across the Channel! The Pay: 13.47 per hour Location: On-site - Folkestone Perks: Free parking, discounted travel, and retail rewards What You'll Be Doing: Connect: Deliver world-class service via inbound calls, webchat and face-to-face in English and French terminal buildings. Grow: Master multiple channels, including Twitter and Webchat. Drive: Achieve sales while creating memorable customer experiences. Learn: Benefit from comprehensive, paid training and ongoing support. What We're Looking For: A "can-do" attitude and a passion for sales/service. Sharp communication skills and problem-solving abilities. Strong tech/data entry skills. Proven sales experience is a major plus! Ready for your next big adventure? Apply now to join a dynamic team and secure your income for the academic year! Manpower is acting as a Recruitment Business for this role.
Mar 11, 2026
Seasonal
Students: Earn While You Learn! Looking for a role that fits your lifestyle? Start Full-Time during the holidays and transition to Part-Time Remote work once your term starts. Join a fast-paced team at the heart of the UK-France crossing and help provide the quickest, most eco-friendly way across the Channel! The Pay: 13.47 per hour Location: On-site - Folkestone Perks: Free parking, discounted travel, and retail rewards What You'll Be Doing: Connect: Deliver world-class service via inbound calls, webchat and face-to-face in English and French terminal buildings. Grow: Master multiple channels, including Twitter and Webchat. Drive: Achieve sales while creating memorable customer experiences. Learn: Benefit from comprehensive, paid training and ongoing support. What We're Looking For: A "can-do" attitude and a passion for sales/service. Sharp communication skills and problem-solving abilities. Strong tech/data entry skills. Proven sales experience is a major plus! Ready for your next big adventure? Apply now to join a dynamic team and secure your income for the academic year! Manpower is acting as a Recruitment Business for this role.
Italian Speaker
Brook Street UK Newport, Gwent
Brook Street is working with a growing client that is seeking an Italian Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Italian speakers. To advise customers over the telephone on products & services click apply for full job details
Mar 11, 2026
Full time
Brook Street is working with a growing client that is seeking an Italian Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Italian speakers. To advise customers over the telephone on products & services click apply for full job details
Raven Housing Trust
Homeownership Team Leader
Raven Housing Trust Redhill, Surrey
We are looking for a Homeownership Team Leader to lead the day-to-day delivery of homeownership services across leasehold, shared ownership and commercial stock. Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. We Put Customers First in everything we do. We will Always Be Curious about how we can do better. We work together to Make It Happen. What you'll achieve in this role: You will supervise advisors to ensure services are delivered accurately, compliantly and to agreed standards. The role provides operational oversight of income and arrears activity, acts as the first point of escalation for complex cases and complaints, and supports consistent performance, escalating high-risk or policy matters to the Homeownership Manager. Key responsibilities include: Act as the first escalation point for complex or high-risk cases, disputes, and Stage 1 complaints, resolving issues early and escalating sensitive matters appropriately. Oversee the preparation and issue of service charge estimates and reconciliations and rent uplifts, ensuring charges are accurate, transparent, clearly communicated, and issued on time. Monitor rent and service charge arrears activity, ensuring early intervention, proportionate recovery action, and customer-focused outcomes are consistently applied. Maintain strong compliance with lease, statutory, regulatory, and policy requirements, ensuring records are accurate, complete, and audit-ready. What you'll bring to Raven: For this role, we are looking for someone with the following: Strong working knowledge of leasehold and shared ownership services, including staircasing, lease extensions, and Right to Acquire / Right to Buy (RTA/RTB) processes. Working knowledge of Section 20 consultation requirements and effective leaseholder engagement. Experience of supervising staff or acting as a senior technical lead within a housing, homeownership, or property management service. Knowledge of the Housing Ombudsman Complaint Handling Code and its application within homeownership services. DBS clearance will be required for this role. Closing date: 20th March 2026. What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at or . As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email or phone us on .
Mar 11, 2026
Full time
We are looking for a Homeownership Team Leader to lead the day-to-day delivery of homeownership services across leasehold, shared ownership and commercial stock. Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. We Put Customers First in everything we do. We will Always Be Curious about how we can do better. We work together to Make It Happen. What you'll achieve in this role: You will supervise advisors to ensure services are delivered accurately, compliantly and to agreed standards. The role provides operational oversight of income and arrears activity, acts as the first point of escalation for complex cases and complaints, and supports consistent performance, escalating high-risk or policy matters to the Homeownership Manager. Key responsibilities include: Act as the first escalation point for complex or high-risk cases, disputes, and Stage 1 complaints, resolving issues early and escalating sensitive matters appropriately. Oversee the preparation and issue of service charge estimates and reconciliations and rent uplifts, ensuring charges are accurate, transparent, clearly communicated, and issued on time. Monitor rent and service charge arrears activity, ensuring early intervention, proportionate recovery action, and customer-focused outcomes are consistently applied. Maintain strong compliance with lease, statutory, regulatory, and policy requirements, ensuring records are accurate, complete, and audit-ready. What you'll bring to Raven: For this role, we are looking for someone with the following: Strong working knowledge of leasehold and shared ownership services, including staircasing, lease extensions, and Right to Acquire / Right to Buy (RTA/RTB) processes. Working knowledge of Section 20 consultation requirements and effective leaseholder engagement. Experience of supervising staff or acting as a senior technical lead within a housing, homeownership, or property management service. Knowledge of the Housing Ombudsman Complaint Handling Code and its application within homeownership services. DBS clearance will be required for this role. Closing date: 20th March 2026. What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at or . As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email or phone us on .
SVB Solutions
Customer Service Advisor26
SVB Solutions Hampton Magna, Warwickshire
Customer Service Advisor Warwick, Warwickshire (Free parking + close to Warwick Parkway station) £24,576 + Benefits (salary review in April) Monday Friday Full-time We re recruiting for Customer Service Advisors to join a well-established company in Warwick. This is a great opportunity for someone with experience in customer service, retail, hospitality, or administration who is looking for a Monday Friday role with career progression. Key Responsibilities for Customer Service Advisor Handle inbound and outbound customer calls Respond to enquiries via phone, email, live chat and web Provide high-quality customer support and service Update systems and complete administration/data entry tasks Work collaboratively within a busy customer service team Benefits BUPA healthcare, Medicash plan, Employee Assistance Programme Death in Service & Critical Illness Cover Employee discounts, Long Service Awards and social events What you need to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, or office-based roles) Strong communication and IT skills Positive, team-focused attitude Able to work in a fast-paced environment Must be able to reliably commute to Warwick daily Suitable for: Customer Service Advisor Call Centre Advisor Contact Centre Agent Customer Support Advisor Helpdesk Advisor Office Administrator Apply today to join a Customer Service team with great benefits and long-term career opportunities.
Mar 11, 2026
Full time
Customer Service Advisor Warwick, Warwickshire (Free parking + close to Warwick Parkway station) £24,576 + Benefits (salary review in April) Monday Friday Full-time We re recruiting for Customer Service Advisors to join a well-established company in Warwick. This is a great opportunity for someone with experience in customer service, retail, hospitality, or administration who is looking for a Monday Friday role with career progression. Key Responsibilities for Customer Service Advisor Handle inbound and outbound customer calls Respond to enquiries via phone, email, live chat and web Provide high-quality customer support and service Update systems and complete administration/data entry tasks Work collaboratively within a busy customer service team Benefits BUPA healthcare, Medicash plan, Employee Assistance Programme Death in Service & Critical Illness Cover Employee discounts, Long Service Awards and social events What you need to be successful as a Customer Service Advisor Previous customer service experience (contact centre, retail, hospitality, or office-based roles) Strong communication and IT skills Positive, team-focused attitude Able to work in a fast-paced environment Must be able to reliably commute to Warwick daily Suitable for: Customer Service Advisor Call Centre Advisor Contact Centre Agent Customer Support Advisor Helpdesk Advisor Office Administrator Apply today to join a Customer Service team with great benefits and long-term career opportunities.
4Recruitment Services
Housing Options Advisor
4Recruitment Services Desborough, Northamptonshire
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Mar 11, 2026
Contractor
4Recruitment Services are seeking an experienced Housing Options Advisor to work for our client based in North Northamptonshire. The post holder will be expected to work on-site 4 days per week at the client s offices, located in Kettering or Wellingborough, so please only apply if you are able to meet the clients requirements. As a Housing Options Advisor you will support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the triage process for homeless applications. Make decisions on cases in line with housing legislation. Provide advice and guidance on housing options to applicants. Work with internal teams and external agencies to resolve homelessness cases. ESSENTIAL REQUIREMENTS INCLUDE: In-depth knowledge of Part 7 of the Housing Act 1996. Experience in housing advice, casework, and negotiations with various stakeholders. Strong communication skills and the ability to produce clear and concise statutory decision letters. Capability to work independently and manage a diverse caseload efficiently. To work as a Triage officer with the Triage Team which is part of Housing Options. Daily tasks will be dealing with homeless on the day approaches, managing your caseload of homeless or customers threatened with homelessness providing support and advice. You will need to make not homeless, not eligible decisions. Experience in the use of Jigsaw system. Full UK Driving license, Access to own vehicle. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
HR GO Recruitment
Customer Service Advisor
HR GO Recruitment Bournemouth, Dorset
Job Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: 13.12 Job Type: Temp - Perm Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Advisor. The ideal candidate will be able to demonstrate customer service experience within call centre. You will be responsible for taking incoming calls made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Advisor: Taking incoming calls made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Advisor: Demonstrate customer service experience, ideally gained from the financial services industry, however this isn't essential. Other customer service experience can include any complaint handling, inbound processing and/or banking roles. If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!
Mar 11, 2026
Contractor
Job Tittle: Customer Service Advisor Location: Bournemouth Salary/Hourly Rate: 13.12 Job Type: Temp - Perm Working hours/days: Monday to Friday 9am-5:30pm HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Advisor. The ideal candidate will be able to demonstrate customer service experience within call centre. You will be responsible for taking incoming calls made by investors and professionals adhering to compliance and regulations. General Duties of Customer Service Advisor: Taking incoming calls made by investors and professionals adhering to compliance and regulations. Prioritise queries and correspond with other departments when necessary to determine the root cause. Type and administer correspondence to clients / investors meeting deadlines. Ensure quality and accuracy in all correspondence with customers and investors. General Requirements of Customer Service Advisor: Demonstrate customer service experience, ideally gained from the financial services industry, however this isn't essential. Other customer service experience can include any complaint handling, inbound processing and/or banking roles. If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!
Flotek
Customer Support Advisor
Flotek Pencoed, Mid Glamorgan
Job Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: 26,000 - 28,000 per annum Job Type: Full-time / Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will gather details and ensure the technicians available have good details from which to resolve the customer's query. Responsibilities: Answering the phone to inbound calls from customers quickly in polite, friendly, and professional manner. Demonstrate accountability and empathy, and understand the customers query to assess impact and urgency. Asking relevant questions to help determine the customer's needs. Take note of customer's complaints if they arise; listen, understand, and resolve where possible. Log clear and detailed tickets to ensure technicians can get to work straight away on customer queries. Attempt basic troubleshooting where appropriate, while managing call queues and ticket volumes. Setting expectations for the customer as to when their query will be reviewed and resolved. Ensuring the customer is kept updated where issues require ongoing attention. Escalating matters of an urgent nature to the relevant IT and Telecoms specialists. Communicate clearly and effectively with customers, colleagues, and management to ensure customer satisfaction. Identify opportunities to improve customer service processes with the objective to deliver World Class Service. What we're looking for: Have strong verbal and written communication. Customer service experience is essential, ideally from a contact centre background with an interest in IT and Telecoms. Comfortable using CRMs to log customer queries in a detailed manner. The ability to work quickly, calmly and accurately under pressure. Keep high standards of customer service at all times while responding to high call volumes. Benefits: Competitive salary of 26,000 - 28,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, IT Customer Support, Telecoms Client Services, IT Customer Service Executive, Customer Assistant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support may also be considered for this role.
Mar 11, 2026
Full time
Job Title: Customer Support Advisor Location: Pencoed, Bridgend, South Wales Salary: 26,000 - 28,000 per annum Job Type: Full-time / Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or a Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triaging their calls. You will gather details and ensure the technicians available have good details from which to resolve the customer's query. Responsibilities: Answering the phone to inbound calls from customers quickly in polite, friendly, and professional manner. Demonstrate accountability and empathy, and understand the customers query to assess impact and urgency. Asking relevant questions to help determine the customer's needs. Take note of customer's complaints if they arise; listen, understand, and resolve where possible. Log clear and detailed tickets to ensure technicians can get to work straight away on customer queries. Attempt basic troubleshooting where appropriate, while managing call queues and ticket volumes. Setting expectations for the customer as to when their query will be reviewed and resolved. Ensuring the customer is kept updated where issues require ongoing attention. Escalating matters of an urgent nature to the relevant IT and Telecoms specialists. Communicate clearly and effectively with customers, colleagues, and management to ensure customer satisfaction. Identify opportunities to improve customer service processes with the objective to deliver World Class Service. What we're looking for: Have strong verbal and written communication. Customer service experience is essential, ideally from a contact centre background with an interest in IT and Telecoms. Comfortable using CRMs to log customer queries in a detailed manner. The ability to work quickly, calmly and accurately under pressure. Keep high standards of customer service at all times while responding to high call volumes. Benefits: Competitive salary of 26,000 - 28,000 (experience depending). Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional growth and development. Collaborative and supportive work environment. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, IT Customer Support, Telecoms Client Services, IT Customer Service Executive, Customer Assistant, Telephone Customer Service Representative, Customer Advisor, Telephone Customer Support may also be considered for this role.
Cornwall Council
Social Worker - 16+ and Separated Children Seeking Asylum Service
Cornwall Council Truro, Cornwall
Social Worker Want to know what it's really like to relocate and join our social work team? In this video, one of our social workers talks about his relocation journey and what makes working here so rewarding, you can find the video here - Interview - Social Worker Recruitment on Vimeo The Service and Team : We are seeking committed, compassionate Social Workers to join our dynamic, high performing service, supporting young people in and leaving care through relationship based pathway planning. We work closely with Carefree, a young person led, award winning local charity, alongside a wide network of partner agencies to provide holistic, joined up support that transforms lives. You'll work within a multi disciplinary team of Social Workers, Personal Advisors, youth workers, housing specialists, and mental health professionals-all dedicated to helping young people thrive. Our service was recognised as Outstanding by Ofsted in 2024, who noted: 'C are leavers receive an impressive level of support in Cornwall and the local authority's partnership with a specialist commissioned service to young people is exemplary' . You can access Cornwall's Ofsted inspection report here Cornwall Council - Open - Find an Inspection Report - Ofsted The Role In this rewarding role, you will place young people at the heart of your practice. You'll build trusted relationships that empower 16-18 year olds to make positive decisions about their education, employment, housing, health, and wellbeing. You will support young people who are in care, leaving care, and those seeking asylum, helping them feel secure and ready for independence. Through collaborative pathway planning, you'll work alongside young people, carers, families, and key partners in housing, health, education, and the community to ensure each young person has the right support to prepare for adulthood. Building strong, trusting relationships is central to the role-enabling young people to achieve their goals and move forward with confidence. This role comes with a £4,000 welcome bonus alongside a generous relocation package of up to £8,000 to help support your move to Cornwall (for eligible candidates). This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What you'll need to succeed: We'd love to hear from you if you: Hold a Social Work qualification (DipSW, BA Social Work, or equivalent) and are Social Work England registered. Have experience or an understanding of working with children in care and/or care leavers. Are able to build strong and supportive relationships with young people and understand the challenges they face. Can work independently and manage a busy caseload. Have strong assessment and risk management skills. Are I.T. literate and hold a full driving licence. Experience or an understanding of working with Unaccompanied Asylum-Seeking Children is desirable. Why Join Us? Be part of an Outstanding service that truly changes lives. Work in a supportive, collaborative team with access to specialist expertise, including psychologist, housing, youth justice and SCSA Enjoy a role that's varied, rewarding, and impactful. Benefit from ongoing training and development and progression opportunities. What you'll get in return: We actively encourage and enable our practitioners to progress and reward them for their commitment and expertise. If you are committed to continuing professional development, can demonstrate learning in your practice and in improved outcomes for the children you help and protect, we will provide you with the career options and remuneration that match your expertise. We support our social workers to stay in front line practice as advanced practitioners or move to front line management, both of which attract the same pay. As part of our commitment to outstanding practice, we have put in place a comprehensive core curriculum and career and qualification pathway for our social workers to develop their knowledge and skills to deliver the most effective social work intervention with children and families. Cornwall is one of the best places in the country to live, work and bring up a family. It's location and landscape offer unique opportunities for a healthier, happier way of life. We are committed to supporting the wellbeing of our staff and we recognise that resilient Social Workers need a good work/life balance as well as supportive leadership and support in the workplace. In recognition of the vital contribution you make, we offer an attractive package of benefits including: A competitive starting salary and the opportunity to increase your pay further as you progress Welcome bonus of £4000 for qualified Social Workers who are new to social work in Cornwall and have completed their ASYE £3000 Annual Market Supplement for Advanced Practitioners A generous relocation package An excellent core curriculum to support your ongoing development and a outstanding career and qualification pathway, recognised by Ofsted as a foundation of Cornwall's good practice, which will support your progression. Supportive management and leadership with regular, high-quality case and reflective supervision Access to a Cornwall Council lease car and pool car scheme 26 days paid annual leave per year (rising with length of service), plus bank holidays Flexible working opportunities, including part-time hours, compressed hours and homeworking Payment of your Social Work England registration fees.
Mar 11, 2026
Full time
Social Worker Want to know what it's really like to relocate and join our social work team? In this video, one of our social workers talks about his relocation journey and what makes working here so rewarding, you can find the video here - Interview - Social Worker Recruitment on Vimeo The Service and Team : We are seeking committed, compassionate Social Workers to join our dynamic, high performing service, supporting young people in and leaving care through relationship based pathway planning. We work closely with Carefree, a young person led, award winning local charity, alongside a wide network of partner agencies to provide holistic, joined up support that transforms lives. You'll work within a multi disciplinary team of Social Workers, Personal Advisors, youth workers, housing specialists, and mental health professionals-all dedicated to helping young people thrive. Our service was recognised as Outstanding by Ofsted in 2024, who noted: 'C are leavers receive an impressive level of support in Cornwall and the local authority's partnership with a specialist commissioned service to young people is exemplary' . You can access Cornwall's Ofsted inspection report here Cornwall Council - Open - Find an Inspection Report - Ofsted The Role In this rewarding role, you will place young people at the heart of your practice. You'll build trusted relationships that empower 16-18 year olds to make positive decisions about their education, employment, housing, health, and wellbeing. You will support young people who are in care, leaving care, and those seeking asylum, helping them feel secure and ready for independence. Through collaborative pathway planning, you'll work alongside young people, carers, families, and key partners in housing, health, education, and the community to ensure each young person has the right support to prepare for adulthood. Building strong, trusting relationships is central to the role-enabling young people to achieve their goals and move forward with confidence. This role comes with a £4,000 welcome bonus alongside a generous relocation package of up to £8,000 to help support your move to Cornwall (for eligible candidates). This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What you'll need to succeed: We'd love to hear from you if you: Hold a Social Work qualification (DipSW, BA Social Work, or equivalent) and are Social Work England registered. Have experience or an understanding of working with children in care and/or care leavers. Are able to build strong and supportive relationships with young people and understand the challenges they face. Can work independently and manage a busy caseload. Have strong assessment and risk management skills. Are I.T. literate and hold a full driving licence. Experience or an understanding of working with Unaccompanied Asylum-Seeking Children is desirable. Why Join Us? Be part of an Outstanding service that truly changes lives. Work in a supportive, collaborative team with access to specialist expertise, including psychologist, housing, youth justice and SCSA Enjoy a role that's varied, rewarding, and impactful. Benefit from ongoing training and development and progression opportunities. What you'll get in return: We actively encourage and enable our practitioners to progress and reward them for their commitment and expertise. If you are committed to continuing professional development, can demonstrate learning in your practice and in improved outcomes for the children you help and protect, we will provide you with the career options and remuneration that match your expertise. We support our social workers to stay in front line practice as advanced practitioners or move to front line management, both of which attract the same pay. As part of our commitment to outstanding practice, we have put in place a comprehensive core curriculum and career and qualification pathway for our social workers to develop their knowledge and skills to deliver the most effective social work intervention with children and families. Cornwall is one of the best places in the country to live, work and bring up a family. It's location and landscape offer unique opportunities for a healthier, happier way of life. We are committed to supporting the wellbeing of our staff and we recognise that resilient Social Workers need a good work/life balance as well as supportive leadership and support in the workplace. In recognition of the vital contribution you make, we offer an attractive package of benefits including: A competitive starting salary and the opportunity to increase your pay further as you progress Welcome bonus of £4000 for qualified Social Workers who are new to social work in Cornwall and have completed their ASYE £3000 Annual Market Supplement for Advanced Practitioners A generous relocation package An excellent core curriculum to support your ongoing development and a outstanding career and qualification pathway, recognised by Ofsted as a foundation of Cornwall's good practice, which will support your progression. Supportive management and leadership with regular, high-quality case and reflective supervision Access to a Cornwall Council lease car and pool car scheme 26 days paid annual leave per year (rising with length of service), plus bank holidays Flexible working opportunities, including part-time hours, compressed hours and homeworking Payment of your Social Work England registration fees.
EE
Part Time Sales Advisor - Uncapped Commission
EE North Shields, Tyne And Wear
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 11, 2026
Full time
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Claims Advisor - Fast-Paced FNOL Specialist
Automobile Association Tunbridge Wells, Kent
A leading automotive organization in the UK is searching for a dedicated customer service representative to provide exceptional support in their First Notification of Loss department. The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving abilities, and be committed to delivering a top-class customer experience. With hybrid working options, a competitive salary, and benefits such as 25 days of annual leave and discounts on services, this role offers great opportunities for those passionate about helping customers.
Mar 11, 2026
Full time
A leading automotive organization in the UK is searching for a dedicated customer service representative to provide exceptional support in their First Notification of Loss department. The ideal candidate will thrive in a fast-paced environment, possess strong problem-solving abilities, and be committed to delivering a top-class customer experience. With hybrid working options, a competitive salary, and benefits such as 25 days of annual leave and discounts on services, this role offers great opportunities for those passionate about helping customers.
Customer Success Manager - Policing Services
DXC Technology Inc.
Job Description: DXC Technology has begun a major, long term partnership with one of the UK's largest and most complex policing organisations. This partnership is central to public safety and digital transformation across the UK - and our Consulting & Engineering Services (CES) team plays a critical role in shaping that future. We are now looking for a Lead Customer Success Manager who is excited by the opportunity to influence national-scale transformation, build strong relationships, and help public service teams adopt modern, innovative technologies. This is an ideal next step for someone: With a consulting or sales background Who enjoys shaping strategy as much as driving delivery Who builds trust naturally with senior stakeholders Who wants to make real, purpose-driven impact on communities and public safety Who values a supportive environment, flexibility, and long term growth DXC is committed to creating an inclusive environment where people of all genders and backgrounds can thrive. If you're looking for a role where your voice is valued, your ideas matter, and you can grow into senior leadership roles - this is your opportunity. Role Summary In this role, you will lead the growth of DXC's CES portfolio within a major UK policing organisation. Your work will help shape digital transformation across operations, data, applications, AI, and enterprise technology. You will work collaboratively with DXC colleagues and client leaders to identify needs, shape consulting opportunities, and guide programmes that support better outcomes for the organisation and the public. Strategic Mission Help establish CES as the organisation's trusted technology and transformation partner by: Growing consulting led expansion aligned to policing priorities Identifying new opportunities across operational, digital, and business functions Introducing DXC's strengths in AI, Applications, Data, and Enterprise Platforms Building a sustainable pipeline that supports long term transformation Strengthening collaborations across people, processes, and technology Key Responsibilities Account Growth & Opportunity Development Lead the CES growth strategy for the account Identify and shape add on opportunities beyond infrastructure services Build a multi year roadmap aligned with the organisation's digital transformation priorities Maintain a healthy, well qualified pipeline Consulting Led Business Development Shape discovery, advisory, and exploration engagements Translate complex operational challenges into practical, human centred solutions Position DXC as a trusted partner for digital, data, and enterprise transformation Convert initial consulting engagements into larger programmes Executive Relationship Leadership Build trusted, long term relationships with senior leaders Operate as a strategic advisor, not just a supplier Understand the organisation's operational, regulatory, and public impact context Support leaders in shaping direction and making informed investment decisions Deal Leadership & Commercial Accountability Coordinate pursuit strategies, bid teams, solution architects, and delivery leads Ensure clarity, collaboration, and alignment across stakeholders Maintain high standards of qualification, governance, and commercial discipline Own opportunities from discovery to closure Internal Collaboration & Partnership Work closely with Infrastructure & BPO leadership to deliver a unified DXC strategy Align CES offerings with ongoing transformation programmes Mobilise DXC experts in AI, Applications, Data, and Enterprise Platforms Ensure delivery excellence supports long term, trusted relationships Essential Experience Background in consulting, IT services, solution sales, or transformation leadership Experience shaping or closing service based deals Exposure to AI, Data, Applications, or Enterprise Application services Confidence engaging with senior stakeholders A track record of generating and converting pipeline Highly Valued Experience Experience in UK public sector or policing environments Experience working alongside large infrastructure/outsourcing programmes Consulting led IT services background (e.g., Big 4) Using consulting engagements as strategic entry points into accounts Commercial & Growth Mindset Motivated by purposeful impact, growth, and client success Strong sense of ownership and accountability Balanced, thoughtful approach to challenges Consulting Strength Clear, structured thinking and ability to frame complex problems Comfortable shaping transformation narratives Able to translate business needs into practical solutions Relationship Builder Confident but empathetic communicator Strong influencing and storytelling skills Builds trust through authenticity and credibility Resilience & Adaptability Comfortable navigating complex stakeholder environments Persistent across long sales cycles Maintains focus and calm under pressure Career Opportunity This role is highly visible and strategically important within DXC's UK public sector portfolio. It offers clear development opportunities into: Strategic Account Leadership Sector Leadership (Public Safety, Government) Wider UKI Commercial Leadership Roles DXC actively supports career progression through mentorship, learning pathways, and inclusion focused leadership programmes. If this role energises you, we encourage you to apply - even if you feel you don't match every requirement. At DXC, we value diverse perspectives and thrive on fresh ideas. We'd love to explore what we can achieve together.
Mar 11, 2026
Full time
Job Description: DXC Technology has begun a major, long term partnership with one of the UK's largest and most complex policing organisations. This partnership is central to public safety and digital transformation across the UK - and our Consulting & Engineering Services (CES) team plays a critical role in shaping that future. We are now looking for a Lead Customer Success Manager who is excited by the opportunity to influence national-scale transformation, build strong relationships, and help public service teams adopt modern, innovative technologies. This is an ideal next step for someone: With a consulting or sales background Who enjoys shaping strategy as much as driving delivery Who builds trust naturally with senior stakeholders Who wants to make real, purpose-driven impact on communities and public safety Who values a supportive environment, flexibility, and long term growth DXC is committed to creating an inclusive environment where people of all genders and backgrounds can thrive. If you're looking for a role where your voice is valued, your ideas matter, and you can grow into senior leadership roles - this is your opportunity. Role Summary In this role, you will lead the growth of DXC's CES portfolio within a major UK policing organisation. Your work will help shape digital transformation across operations, data, applications, AI, and enterprise technology. You will work collaboratively with DXC colleagues and client leaders to identify needs, shape consulting opportunities, and guide programmes that support better outcomes for the organisation and the public. Strategic Mission Help establish CES as the organisation's trusted technology and transformation partner by: Growing consulting led expansion aligned to policing priorities Identifying new opportunities across operational, digital, and business functions Introducing DXC's strengths in AI, Applications, Data, and Enterprise Platforms Building a sustainable pipeline that supports long term transformation Strengthening collaborations across people, processes, and technology Key Responsibilities Account Growth & Opportunity Development Lead the CES growth strategy for the account Identify and shape add on opportunities beyond infrastructure services Build a multi year roadmap aligned with the organisation's digital transformation priorities Maintain a healthy, well qualified pipeline Consulting Led Business Development Shape discovery, advisory, and exploration engagements Translate complex operational challenges into practical, human centred solutions Position DXC as a trusted partner for digital, data, and enterprise transformation Convert initial consulting engagements into larger programmes Executive Relationship Leadership Build trusted, long term relationships with senior leaders Operate as a strategic advisor, not just a supplier Understand the organisation's operational, regulatory, and public impact context Support leaders in shaping direction and making informed investment decisions Deal Leadership & Commercial Accountability Coordinate pursuit strategies, bid teams, solution architects, and delivery leads Ensure clarity, collaboration, and alignment across stakeholders Maintain high standards of qualification, governance, and commercial discipline Own opportunities from discovery to closure Internal Collaboration & Partnership Work closely with Infrastructure & BPO leadership to deliver a unified DXC strategy Align CES offerings with ongoing transformation programmes Mobilise DXC experts in AI, Applications, Data, and Enterprise Platforms Ensure delivery excellence supports long term, trusted relationships Essential Experience Background in consulting, IT services, solution sales, or transformation leadership Experience shaping or closing service based deals Exposure to AI, Data, Applications, or Enterprise Application services Confidence engaging with senior stakeholders A track record of generating and converting pipeline Highly Valued Experience Experience in UK public sector or policing environments Experience working alongside large infrastructure/outsourcing programmes Consulting led IT services background (e.g., Big 4) Using consulting engagements as strategic entry points into accounts Commercial & Growth Mindset Motivated by purposeful impact, growth, and client success Strong sense of ownership and accountability Balanced, thoughtful approach to challenges Consulting Strength Clear, structured thinking and ability to frame complex problems Comfortable shaping transformation narratives Able to translate business needs into practical solutions Relationship Builder Confident but empathetic communicator Strong influencing and storytelling skills Builds trust through authenticity and credibility Resilience & Adaptability Comfortable navigating complex stakeholder environments Persistent across long sales cycles Maintains focus and calm under pressure Career Opportunity This role is highly visible and strategically important within DXC's UK public sector portfolio. It offers clear development opportunities into: Strategic Account Leadership Sector Leadership (Public Safety, Government) Wider UKI Commercial Leadership Roles DXC actively supports career progression through mentorship, learning pathways, and inclusion focused leadership programmes. If this role energises you, we encourage you to apply - even if you feel you don't match every requirement. At DXC, we value diverse perspectives and thrive on fresh ideas. We'd love to explore what we can achieve together.
Department Manager - Carnaby St / Spitalfields
LVMH Group City Of Westminster, London
Department Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Department Manager (Supervisor) at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors. With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
Mar 11, 2026
Full time
Department Manager - Carnaby St / Spitalfields Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As a Department Manager (Supervisor) at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors. With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
EE
Part Time Sales Advisor - Uncapped Commission
EE City, Newcastle Upon Tyne
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 11, 2026
Full time
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Deloitte
Senior Consultant, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte
Location: Edinburgh, London, Manchester Connect to your Industry Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise operations of leading private sector businesses within the industry groups of Consumer (incl. Consumer Products, Retail, Automotive and THS); Energy, Resourcing and Industrials (ERI); and Technology, Media and Telecommunications (TMT), to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. We work with clients to aid them in transforming within a rapidly changing environment to achieve their goals. In OIDS CET, our rapidly growing community of operating model professionals are responding to complex market challenges, to maximise business potential across the full spectrum of our industries. Your role will include: Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models Supporting the assessment of processes, identifying and quantifying inefficiencies and contributing ideas for improvement Supporting the development of business cases in collaboration with senior team members, and helping to analyse information and generate outputs Supporting research and helping to analyse large qualitative and quantitative data sets to shape insights and recommendations Supporting the use of emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Managing relationships with pier-level stakeholder groups Supporting small project teams, workstreams and components of engagements Organising inputs to contribute to the logical flow of deliverables Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. Although not all essential, we are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends in one or more of the following industries: Consumer Packaged Goods Transport, Hospitality & Services Energy & Chemicals Power, Utilities & Renewables Mining & Metals Industrial Products & Construction Telecommunications Media Technology Experience of a junior-level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in-house Experience of use of AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Educated to degree level or equivalent qualification Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Edinburgh or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Mar 11, 2026
Full time
Location: Edinburgh, London, Manchester Connect to your Industry Are you passionate about operational design and delivery, and thinking creatively to solve client issues? Do you want to help diverse range of organisations to undertake fundamental transformation to drive business value? Could you provide insights to help our clients make decisions, address challenges, and achieve their objectives? Have you delivered complex transformation programmes that translate strategy into execution? Can you think on your feet, adapt and pivot where necessary? If you say yes to any of these, please apply. We design, build, and optimise operations of leading private sector businesses within the industry groups of Consumer (incl. Consumer Products, Retail, Automotive and THS); Energy, Resourcing and Industrials (ERI); and Technology, Media and Telecommunications (TMT), to bring their biggest ideas to life and help them to unlock the value of AI, digital and sustainability. Working with colleagues across Deloitte, we combine business design, process engineering and cost transformation in-hand with data and technology fluency to solve our clients' biggest challenges, bring the unpredictable and unknown into focus, and turn concepts into reality. To do this, we need ambitious, entrepreneurial and curious people that will drive innovation and welcome and thrive in disruption. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In Operations & Industry Domain Solutions (OIDS) we have always led with our industry knowledge. Our clients value the insight and expertise we bring from the wide range of organisations we work for, and the experience that brings. We work with clients to aid them in transforming within a rapidly changing environment to achieve their goals. In OIDS CET, our rapidly growing community of operating model professionals are responding to complex market challenges, to maximise business potential across the full spectrum of our industries. Your role will include: Supporting the design and delivery of operating models and identifying areas of innovation/operational improvement within existing operating models Supporting the assessment of processes, identifying and quantifying inefficiencies and contributing ideas for improvement Supporting the development of business cases in collaboration with senior team members, and helping to analyse information and generate outputs Supporting research and helping to analyse large qualitative and quantitative data sets to shape insights and recommendations Supporting the use of emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation Managing relationships with pier-level stakeholder groups Supporting small project teams, workstreams and components of engagements Organising inputs to contribute to the logical flow of deliverables Connect to your skills and professional experience We are looking for people to join our team who embrace change and bring us ever greater breadth and depth of expertise. The quality of our technical skills is enhanced through our practical knowledge of implementation and our ability to learn from each other. Although not all essential, we are looking for people who have: Proven depth of knowledge of the operational dynamics and industry trends in one or more of the following industries: Consumer Packaged Goods Transport, Hospitality & Services Energy & Chemicals Power, Utilities & Renewables Mining & Metals Industrial Products & Construction Telecommunications Media Technology Experience of a junior-level operational role in at least one private sector organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business Previous consulting experience, whether as an independent advisor or in-house Experience of use of AI/Automation to accelerate key operational processes and/or optimise ways of working in one of the above sectors Educated to degree level or equivalent qualification Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Technology & Transformation, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Edinburgh or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Claims Advisor
Automobile Association Tunbridge Wells, Kent
Location: Tunbridge Wells Work Style: Hybrid Salary: £24,880 plus up to 10% annual bonus Contract: Full time - permanent Hours: 37.5 hours over 5 days a week, Monday to Sunday shifts between 07:15am - 10:45pm Interviews: 23rd February - 12th March Start Date: 30th March 2026 (Please note if you have annual leave within the first 4 weeks of employment, you may be withdrawn from the process) Do you get a kick out of solving problems? Are you energized by speaking to customers? Well then, we just might make your day! You'll become an expert in our products and someone our customers can really rely upon when they need us most. No matter what the call, your dedication to the customer will ensure they have the right product/cover, every time. You'll be working in a fast-paced environment whilst making every customer feel like the first call of the day. As our front-line force you'll be part of a team who set the tone for what our customers can expect from the AA. Some of the calls you deal with could be more complex or involve upset or distressed customers, that's why we like to ensure that there is a strong focus on teamwork, with everyone there to back each other through any difficult situations. We are the engine that keeps Britain moving, apply now to unleash your potential! You'll be working in our First Notification of Loss (FNOL) department taking inbound calls from customers, third parties or AA Breakdown members reporting a motoring incident and needing to make a claim. Day to day you'll be: Using detailed scripts to gather information from the call and apply logic to assess the best course of action Proactively maintaining knowledge of products and services and learning new information to solve our customers unique queries. Pushing for better by using resources, tools and systems available to offer the best customer service Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service. Working in a fast-paced environment, within a team that back each other and who set the tone for what our customers can expect from our iconic brand. Striving to ensure that each and every customer receives a top-class customer experience that is expected from our iconic brand! We're looking for someone to become: A problem solver: you'll understand incoming information and make logical decisions quickly and efficiently An explorer: you'll need be curious and inquisitive; learning new information and applying it quickly A self-starter: you'll be proactive taking pride and ownership in your work A smooth operator: you'll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively Additional Information Here's what we offer you: The opportunity to join and learn within a team that's as driven as they are supportive 25 days annual leave 24/7 GP service Free breakdown membership Employee discount schemethat gives you access to great discounts on healthcare, shopping, holidays and more Discounts on AA productsincluding car and home insurance Access to employee inclusivity awareness networks DedicatedEmployee Assistance Programme to support with mental health Worksavepensionscheme with up to7% employer contribution
Mar 11, 2026
Full time
Location: Tunbridge Wells Work Style: Hybrid Salary: £24,880 plus up to 10% annual bonus Contract: Full time - permanent Hours: 37.5 hours over 5 days a week, Monday to Sunday shifts between 07:15am - 10:45pm Interviews: 23rd February - 12th March Start Date: 30th March 2026 (Please note if you have annual leave within the first 4 weeks of employment, you may be withdrawn from the process) Do you get a kick out of solving problems? Are you energized by speaking to customers? Well then, we just might make your day! You'll become an expert in our products and someone our customers can really rely upon when they need us most. No matter what the call, your dedication to the customer will ensure they have the right product/cover, every time. You'll be working in a fast-paced environment whilst making every customer feel like the first call of the day. As our front-line force you'll be part of a team who set the tone for what our customers can expect from the AA. Some of the calls you deal with could be more complex or involve upset or distressed customers, that's why we like to ensure that there is a strong focus on teamwork, with everyone there to back each other through any difficult situations. We are the engine that keeps Britain moving, apply now to unleash your potential! You'll be working in our First Notification of Loss (FNOL) department taking inbound calls from customers, third parties or AA Breakdown members reporting a motoring incident and needing to make a claim. Day to day you'll be: Using detailed scripts to gather information from the call and apply logic to assess the best course of action Proactively maintaining knowledge of products and services and learning new information to solve our customers unique queries. Pushing for better by using resources, tools and systems available to offer the best customer service Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service. Working in a fast-paced environment, within a team that back each other and who set the tone for what our customers can expect from our iconic brand. Striving to ensure that each and every customer receives a top-class customer experience that is expected from our iconic brand! We're looking for someone to become: A problem solver: you'll understand incoming information and make logical decisions quickly and efficiently An explorer: you'll need be curious and inquisitive; learning new information and applying it quickly A self-starter: you'll be proactive taking pride and ownership in your work A smooth operator: you'll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively Additional Information Here's what we offer you: The opportunity to join and learn within a team that's as driven as they are supportive 25 days annual leave 24/7 GP service Free breakdown membership Employee discount schemethat gives you access to great discounts on healthcare, shopping, holidays and more Discounts on AA productsincluding car and home insurance Access to employee inclusivity awareness networks DedicatedEmployee Assistance Programme to support with mental health Worksavepensionscheme with up to7% employer contribution
TJX Europe
Continuous Improvement Placement Programme
TJX Europe Watford, Hertfordshire
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 11, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findings What We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendations Skills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project Management What we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction Station Application Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Ernest Gordon Recruitment Limited
Mechanic (Progression to Automotive Technical Advisor)
Ernest Gordon Recruitment Limited Woolston, Warrington
Mechanic (Progression to Automotive Technical Advisor) 26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who offer a great work life balance and the chance to continually progress your career. This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their friendly team at their office in Warrington. This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements. You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch. This permanent role would suit a Vehicle Mechanic looking to move off the tools into a call centre environment within a well-established company offering a good work life balance and hybrid working. The Role: Assess validity and costings of claims Advising customers on next steps in repair process Manage relationships with customers, dealerships and repairers Deal with customer enquiries and complaints Monday-Friday 9am-5pm / 8am-4pm (rotating) Friendly office environment and team The Person: Mechanic or similar Looking to move off the tools into an office based role Commutable to Warrington Mechanic, Vehicle, Automotive, Claims, Handler, Assessor, Analyst, Technician, Coordinator, Customer, Monday-Friday, B2B, Hybrid, Training, North West, Liverpool, Warrington, Manchester Reference number: BBBH23372 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Mar 11, 2026
Full time
Mechanic (Progression to Automotive Technical Advisor) 26,000 + Office Based + Monday-Friday + Progression + Training + Hybrid work + Company Benefits Warrington Are you a Vehicle Mechanic or similar looking to move off the tools into an office based role? On offer is a local, Monday-Friday role within a stable and well-established yet growing Automotive services and solutions provider who offer a great work life balance and the chance to continually progress your career. This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million turnover and are looking to grow their friendly team at their office in Warrington. This role will see you taking calls from a range of customers to provide technical support and to understand issues with their vehicles and how these fall into place with their existing warranty agreements. You will also undertake quality checking of documents and liaising with dealerships and hands on mechanics as you work Monday-Friday 8am-4pm and 9am - 5pm on rotation, with an hour lunch. This permanent role would suit a Vehicle Mechanic looking to move off the tools into a call centre environment within a well-established company offering a good work life balance and hybrid working. The Role: Assess validity and costings of claims Advising customers on next steps in repair process Manage relationships with customers, dealerships and repairers Deal with customer enquiries and complaints Monday-Friday 9am-5pm / 8am-4pm (rotating) Friendly office environment and team The Person: Mechanic or similar Looking to move off the tools into an office based role Commutable to Warrington Mechanic, Vehicle, Automotive, Claims, Handler, Assessor, Analyst, Technician, Coordinator, Customer, Monday-Friday, B2B, Hybrid, Training, North West, Liverpool, Warrington, Manchester Reference number: BBBH23372 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
EE
Part Time Sales Advisor - Uncapped Commission
EE City, Sunderland
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Mar 10, 2026
Full time
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR Start date: May 2026 Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Part time: 20 hours per week (option to also work 25 hours per week) Shifts: Your shifts would fall between 3pm-9pm Monday - Sunday. What's in it for you? Competitive Salary: Starting at £25,087, rising to £25,684 (pro-rata) after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. Shift Pattern: Mon Tues Wed Thurs Fri Sat Sun 16:00-21:00 16:00-21:00 16:00-21:00 OFF OFF OFF 10:00-18:20 16:00-21:00 16:00-21:00 OFF 16:00-21:00 16:00-21:00 OFF OFF About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Newcastle Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance. This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

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