Shop Cuvée
Richmond, Surrey
As a Field Sales Representative at Top Cuvée, you will be at the forefront of growing our trade channel - winning new business and deepening our relationships with existing customers. Born out of hospitality, we know how to engage customers, but we want to push our sales function to the next level. Your mission is to build, nurture, and grow a high-quality trade customer base while ensuring the Top Cuvée brand remains front and centre in the market. Responsibilities Business Development & Account Management Identify, qualify, and convert new trade leads into loyal customers. Build and manage relationships with retail stores and hospitality venues across the UK, increasing Top Cuvée's presence in the market. Execute direct debit mandates and streamline payment processes for clients. Develop a structured outreach and contact plan to ensure high engagement and repeat business. Own and exceed sales targets, driving revenue growth through a structured, strategic sales approach. Work closely with the Commercial Manager to define and refine KPIs, ensuring sales efforts align with company goals. Provide weekly and monthly sales reports, detailing performance, insights, and opportunities. Brand & Customer Engagement Educate and train new and key trade customers on the Top Cuvée portfolio, ensuring they can confidently sell our products. Develop and implement activation programs that enhance brand awareness and drive customer engagement. Organise and participate in trade events, tastings, and industry activations to build brand visibility. Represent Top Cuvée at trade shows, festivals, and promotional events as required Collaboration & Cross-Functional Communication Work closely with Marketing to ensure seamless coordination on events, activations, and key brand initiatives. Communicate regularly with the wider team to share sales insights and customer feedback that drive business decisions. Maintain a high level of product knowledge across our wine portfolio and educate customers and team members accordingly. Key Skills & Qualifications Drive, enthusiasm, resilience and ability to connect with people Ability to drive new business, generate leads, and grow existing accounts. Excellent communication and negotiation skills, with a strong ability to build relationships. Organised, self-motivated, and results-driven with a commercial mindset. Comfortable with CRM systems and reporting tools. Passionate about wine, with a strong knowledge of (or willingness to learn) the Top Cuvée portfolio. Valid driver's license and willingness to travel nationwide. Nice to have Proven experience in a sales role, preferably within the drinks, hospitality, or FMCG sectors. Extensive network of industry relevant contact Advanced knowledge of CRM platforms. Familiarity with digital marketing strategies and tools. Success Metrics Revenue Growth: Consistently meeting and exceeding sales targets. New Business Acquisition: Growing the trade customer base month-over-month. Customer Retention: Ensuring high levels of repeat business through strong account management. Brand Engagement: Increasing participation in activations, training sessions, and events. Why work with us At Top Cuvée, we believe in working hard, having fun, and making it look easy. We're a small team with big ambitions, and we're all about creating joyful experiences for our customers. We offer plenty of opportunities to grow, whether it's through promotions, bonuses, or just picking up new skills along the way. About us Top Cuvée is more than just a wine shop-it's a community. We're all about bringing people together over great wine, top-notch service, and a friendly atmosphere. We're bold, inclusive, and unstoppable in our pursuit of excellence, and we're looking for people who share our passion. Contact Contact Us If you have any question, please contact us at Application Apply for this position About us Why work with us Top Cuvée is more than just a wine shop-it's a community. We're all about bringing people together over great wine, top-notch service, and a friendly atmosphere. We're bold, inclusive, and unstoppable in our pursuit of excellence, and we're looking for people who share our passion.
As a Field Sales Representative at Top Cuvée, you will be at the forefront of growing our trade channel - winning new business and deepening our relationships with existing customers. Born out of hospitality, we know how to engage customers, but we want to push our sales function to the next level. Your mission is to build, nurture, and grow a high-quality trade customer base while ensuring the Top Cuvée brand remains front and centre in the market. Responsibilities Business Development & Account Management Identify, qualify, and convert new trade leads into loyal customers. Build and manage relationships with retail stores and hospitality venues across the UK, increasing Top Cuvée's presence in the market. Execute direct debit mandates and streamline payment processes for clients. Develop a structured outreach and contact plan to ensure high engagement and repeat business. Own and exceed sales targets, driving revenue growth through a structured, strategic sales approach. Work closely with the Commercial Manager to define and refine KPIs, ensuring sales efforts align with company goals. Provide weekly and monthly sales reports, detailing performance, insights, and opportunities. Brand & Customer Engagement Educate and train new and key trade customers on the Top Cuvée portfolio, ensuring they can confidently sell our products. Develop and implement activation programs that enhance brand awareness and drive customer engagement. Organise and participate in trade events, tastings, and industry activations to build brand visibility. Represent Top Cuvée at trade shows, festivals, and promotional events as required Collaboration & Cross-Functional Communication Work closely with Marketing to ensure seamless coordination on events, activations, and key brand initiatives. Communicate regularly with the wider team to share sales insights and customer feedback that drive business decisions. Maintain a high level of product knowledge across our wine portfolio and educate customers and team members accordingly. Key Skills & Qualifications Drive, enthusiasm, resilience and ability to connect with people Ability to drive new business, generate leads, and grow existing accounts. Excellent communication and negotiation skills, with a strong ability to build relationships. Organised, self-motivated, and results-driven with a commercial mindset. Comfortable with CRM systems and reporting tools. Passionate about wine, with a strong knowledge of (or willingness to learn) the Top Cuvée portfolio. Valid driver's license and willingness to travel nationwide. Nice to have Proven experience in a sales role, preferably within the drinks, hospitality, or FMCG sectors. Extensive network of industry relevant contact Advanced knowledge of CRM platforms. Familiarity with digital marketing strategies and tools. Success Metrics Revenue Growth: Consistently meeting and exceeding sales targets. New Business Acquisition: Growing the trade customer base month-over-month. Customer Retention: Ensuring high levels of repeat business through strong account management. Brand Engagement: Increasing participation in activations, training sessions, and events. Why work with us At Top Cuvée, we believe in working hard, having fun, and making it look easy. We're a small team with big ambitions, and we're all about creating joyful experiences for our customers. We offer plenty of opportunities to grow, whether it's through promotions, bonuses, or just picking up new skills along the way. About us Top Cuvée is more than just a wine shop-it's a community. We're all about bringing people together over great wine, top-notch service, and a friendly atmosphere. We're bold, inclusive, and unstoppable in our pursuit of excellence, and we're looking for people who share our passion. Contact Contact Us If you have any question, please contact us at Application Apply for this position About us Why work with us Top Cuvée is more than just a wine shop-it's a community. We're all about bringing people together over great wine, top-notch service, and a friendly atmosphere. We're bold, inclusive, and unstoppable in our pursuit of excellence, and we're looking for people who share our passion.
One80 Kitchen Lounge Restaurant
Founded in 2007 by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in 2010, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele. Renowned for bringing the cocktail bar culture to Paris, the group now operates cocktail bars, wine bars, restaurants, and, since 2015, hotels. Over the years, its destinations have expanded from major European capitals such as Paris, London, and Rome to more seasonal locations like Ibiza and Menorca in the summer, or Verbier and Val d'Isère in the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds. Experimental service philosophy is built around three core principles: the quality of the products, the precision of the service, and the genuine warmth of our welcome. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental group. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB As General Manager, you are responsible for leading the successful opening and ongoing operations of Experimental Roma. Your role is both strategic and hands on, guiding the pre opening phase, building and inspiring your team, and ensuring the hotel's launch reflects the creativity, elegance, and excellence that define the Experimental spirit. In this role, you will be responsible for: Pre-opening & Opening Phase Lead the recruitment of the hotel's opening team. Oversee the ordering, delivery, and implementation of all OS&E for the Rooms and F&B departments in collaboration with the Support team. Ensure that all initial stock orders are placed and delivered prior to opening. In collaboration with the project team, ensure all outstanding issues and deficiencies are resolved before welcoming the first guests. Work closely with the Sales team to deploy the hotel's opening sales and marketing strategy (marketing, distribution, yield, MICE development). Operations Oversee the smooth daily operation of the hotel (Rooms, Spa, and F&B), in close collaboration with the F&B Manager and the Front Office Manager. Ensure fluid communication between all departments (Front Office, Reservations, Housekeeping, F&B). Represent the hotel and the Experimental brand through exemplary guest engagement, advice, and service - ensuring brand image and fostering guest loyalty. Actively participate in resolving technical issues, anticipate maintenance and renovation needs, and ensure the overall upkeep and aesthetic integrity of the property (design, cleanliness, condition). Support and guide department heads (Rooms, F&B, Maintenance) in developing and improving their operations. Guarantee compliance with hygiene and safety regulations in line with local standards. Represent the property within the local community and maintain strong relationships with external partners (tourism offices, agencies, suppliers, local authorities). Define and oversee the property's revenue strategy and drive business growth. Develop the sales policy in collaboration with the Sales Manager. Work with the Revenue Manager to establish clear and structured pricing and sales strategies across all teams. Develop annual budgets and commercial action plans. Collaborate closely with the Group Operations and Sales teams to align local and global objectives. Supervise inventories and stock management in line with group standards. Manage purchasing processes, control deliveries, and maintain positive supplier relationships. Optimize operational performance to ensure compliance with budget targets and key financial indicators. Coordinate administrative and reporting matters between the hotel and the group's headquarters. Human Resources Ensure compliance with local labor laws and regulations. Coordinate team recruitment in collaboration with the HR department. Oversee team scheduling in line with business needs. Support the professional development and training of your teams - guiding talent growth through your leadership and expertise. Work closely with the HR team to apply group standards and encourage internal mobility. Monitor payroll expenses and provide strategic recommendations when necessary. Communication & Events Represent the Experimental brand and always embody its values. Proactively propose and implement strategies to enhance brand visibility and guest engagement - through partnerships, events, and digital initiatives. Position your property as a true destination -the place to be in Rome. ABOUT YOU You are a passionate and experienced hospitality leader with a strong operational background and a strategic mindset. You have at least 6 years of experience in a similar General Manager or leadership role within a high end hotel. You demonstrate strong leadership, autonomy, and a collaborative spirit. You are highly organized, reliable, and able to manage multiple priorities with efficiency. You possess a strong commercial awareness and a solid understanding of Revenue Management techniques. You are fluent in English and Italian (French or a third language is a plus). You are proficient in hotel management systems (Opera, Micros) and Microsoft Office Suite. Live the Experimental Experience! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: Training and career development opportunities. Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more. Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).
Founded in 2007 by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in 2010, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele. Renowned for bringing the cocktail bar culture to Paris, the group now operates cocktail bars, wine bars, restaurants, and, since 2015, hotels. Over the years, its destinations have expanded from major European capitals such as Paris, London, and Rome to more seasonal locations like Ibiza and Menorca in the summer, or Verbier and Val d'Isère in the winter. The group also has properties in Venice, New York, Biarritz, and the Cotswolds. Experimental service philosophy is built around three core principles: the quality of the products, the precision of the service, and the genuine warmth of our welcome. ABOUT EXPERIMENTAL ROMA Opening in mid-2026 on Via Ludovisi, just off the legendary Via Veneto, Experimental Roma will be a vibrant and cinematic new destination from Experimental group. Housed in a former bank, the hotel has been transformed by interior designer Rodolphe Parente into a space that embodies the essence of la dolce vita : elegant, timeless, and irresistibly Italian. The property will feature 82 rooms, a restaurant, a bar, and a spectacular rooftop with a suspended pool offering breathtaking views over the magnificent cityscape of Rome. Join Experimental and be part of an opening where creativity, passion, and the joy of hospitality come together on the Roman scene. ABOUT THE JOB As General Manager, you are responsible for leading the successful opening and ongoing operations of Experimental Roma. Your role is both strategic and hands on, guiding the pre opening phase, building and inspiring your team, and ensuring the hotel's launch reflects the creativity, elegance, and excellence that define the Experimental spirit. In this role, you will be responsible for: Pre-opening & Opening Phase Lead the recruitment of the hotel's opening team. Oversee the ordering, delivery, and implementation of all OS&E for the Rooms and F&B departments in collaboration with the Support team. Ensure that all initial stock orders are placed and delivered prior to opening. In collaboration with the project team, ensure all outstanding issues and deficiencies are resolved before welcoming the first guests. Work closely with the Sales team to deploy the hotel's opening sales and marketing strategy (marketing, distribution, yield, MICE development). Operations Oversee the smooth daily operation of the hotel (Rooms, Spa, and F&B), in close collaboration with the F&B Manager and the Front Office Manager. Ensure fluid communication between all departments (Front Office, Reservations, Housekeeping, F&B). Represent the hotel and the Experimental brand through exemplary guest engagement, advice, and service - ensuring brand image and fostering guest loyalty. Actively participate in resolving technical issues, anticipate maintenance and renovation needs, and ensure the overall upkeep and aesthetic integrity of the property (design, cleanliness, condition). Support and guide department heads (Rooms, F&B, Maintenance) in developing and improving their operations. Guarantee compliance with hygiene and safety regulations in line with local standards. Represent the property within the local community and maintain strong relationships with external partners (tourism offices, agencies, suppliers, local authorities). Define and oversee the property's revenue strategy and drive business growth. Develop the sales policy in collaboration with the Sales Manager. Work with the Revenue Manager to establish clear and structured pricing and sales strategies across all teams. Develop annual budgets and commercial action plans. Collaborate closely with the Group Operations and Sales teams to align local and global objectives. Supervise inventories and stock management in line with group standards. Manage purchasing processes, control deliveries, and maintain positive supplier relationships. Optimize operational performance to ensure compliance with budget targets and key financial indicators. Coordinate administrative and reporting matters between the hotel and the group's headquarters. Human Resources Ensure compliance with local labor laws and regulations. Coordinate team recruitment in collaboration with the HR department. Oversee team scheduling in line with business needs. Support the professional development and training of your teams - guiding talent growth through your leadership and expertise. Work closely with the HR team to apply group standards and encourage internal mobility. Monitor payroll expenses and provide strategic recommendations when necessary. Communication & Events Represent the Experimental brand and always embody its values. Proactively propose and implement strategies to enhance brand visibility and guest engagement - through partnerships, events, and digital initiatives. Position your property as a true destination -the place to be in Rome. ABOUT YOU You are a passionate and experienced hospitality leader with a strong operational background and a strategic mindset. You have at least 6 years of experience in a similar General Manager or leadership role within a high end hotel. You demonstrate strong leadership, autonomy, and a collaborative spirit. You are highly organized, reliable, and able to manage multiple priorities with efficiency. You possess a strong commercial awareness and a solid understanding of Revenue Management techniques. You are fluent in English and Italian (French or a third language is a plus). You are proficient in hotel management systems (Opera, Micros) and Microsoft Office Suite. Live the Experimental Experience! Throughout your journey with us, you'll be immersed in a stimulating and innovative environment. You'll join a dynamic group and grow alongside a diverse team of passionate professionals and recognized experts. Whether it's your first role or a new career opportunity, we take pride in recruiting, developing, and retaining the most motivated and talented individuals from all backgrounds and skill sets. Here's what we offer: Training and career development opportunities. Mobility possibilities across France, Italy, Switzerland, the US, the UK, the Balearic Islands, and more. Attractive discounts across all our venues (cocktail bars, wine bars, and restaurants).