Are you an experienced transformation leader ready to guide firmwide change within a leading UK national law firm? Our client, a well established practice with offices in Bristol, is seeking a Business Transformation Director to lead and deliver strategic transformation programmes that enhance the way the firm operates and serves its clients.
What you will do:
- Lead end to end transformation programmes that strengthen operational efficiency and client service delivery
- Drive digital transformation across legal operations, client experience and internal technology platforms
- Champion client centred initiatives that support seamless and digitally enabled interactions
- Work closely with senior partners and the executive team to deliver high impact change across the firm
- Develop governance frameworks and performance measures to track transformation progress and value
- Foster a culture of innovation, collaboration and continuous improvement across all offices
What you will bring:
- Significant experience leading complex business transformation within professional services, ideally legal or partnership based environments
- A strong track record of delivering firm wide digital initiatives and technology implementations
- A background in data, technology or digital delivery with hands on experience of system or platform deployment
- Strong strategic thinking skills with expertise in client experience design and process improvement
- Excellent leadership, communication and stakeholder management abilities
- Proficiency in data analytics, CRM or practice management systems and change management methodologies
- A relevant degree (an MBA is advantageous)
Additional advantages:
- Experience working within matrixed or multi office organisations
- Understanding of recurring revenue based service models
- A passion for using technology to improve professional services delivery
This role offers the opportunity to shape meaningful change within a respected UK law firm while working with modern technologies and collaborative teams. Apply now, contact Rob at TSR Legal in complete confidence on /