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A leading automotive and motorsport team in Milton Keynes seeks a Technical Support Specialist to provide advanced IT support for Red Bull Powertrains. You will resolve hardware, software, and network issues, manage incidents, and support IT projects. Ideal candidates have strong experience with Microsoft Office 365, Windows systems, and networking concepts. This role emphasizes collaboration, communication, and customer management skills, enhancing the team's efficiency and performance.

Job Description: # Field Services Engineer Intelligent Counting is a leader in visitor analytics and people counting solutions, delivering innovative hardware and software to diverse sectors including heritage, retail, and leisure. WHAT YOU'LL BE DOING We are seeking a highly skilled and motivated Field Services Engineer to join our dynamic team. This role involves delivering on-site technical support, installation, maintenance, and repair services for visitor counting systems across various client locations. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a commitment to providing exceptional customer service. ROLE RESPONSIBILTILES Key Responsibilities: Install, configure, and test hardware systems, including people counting sensors and peripherals. Conduct site surveys to assess requirements for safe and efficient installations. Diagnose and resolve technical issues on-site or remotely, ensuring minimal downtime for clients. Carry out scheduled maintenance and system upgrades. Maintain accurate documentation of all service activities, including reports and timesheets. Liaise with internal teams to coordinate project timelines and resolve escalations. Ensure compliance with company standards and health & safety regulations during all field activities. Represent the company professionally, delivering timely and courteous service. Participate in weekend on-call rotation for remote support. Key Skills & Experience: Experience in a field-based technical support or installation role and working at heights. Strong knowledge of performing installations (heritage sector an advantage), IP networks, and Wi-Fi technologies. Proficiency in Microsoft Windows environments and MS Office Suite. Ability to identify, troubleshoot and repair hardware issues. Excellent planning and organisational skills; ability to manage multiple priorities. Strong communication and interpersonal skills for effective client interaction. Problem-solving mindset with the ability to make sound decisions under pressure. Personal Attributes: Self-motivated with a proactive, 'can-do' attitude. Highly organised and adaptable to changing priorities. Calm and confident under pressure. Strong team player with a focus on collaboration and relationship building. Commitment to continuous learning and professional development. Prepared to work out of hours as required. Other desirable but not essential experience: Certifications (e.g., IPAF, CSCS, PASMA) are advantageous but not essential. Experience within the heritage sector and listed buildings advantageous. COMPETENCIES, SKILLS & BEHAVIOURS Competencies Agility Innovation Customer & People Focus Ownership & Accountability. Skills Communication with Impact Technical Excellence Problem Solving & Analytical Thinking Organisational Understanding & Awareness. Behaviours Continuous Learning Integrity Explore & Act Kindness & Resilience. DEMONSTRATABLE PRE-REQUISITES Clean, valid driving license (essential). Be part of a dynamic and innovative global organisation. Competitive compensation and benefits package. Opportunities for career growth within our expansive portfolio. Join a collaborative environment that champions diversity, equity, and inclusion, creating a space where everyone can excel.and our 'Every Person Matters' video from our Jonas Annual Business Awards 2024 ADDITIONAL INFORMATION LOCATION Remote or Office/Hybrid (ability to travel, sometimes at short notice) The position is based in the UK. SALARY £30,000-£35,000 per annum plus company car, phone, and laptop. BENEFITS 25 days annual leave 10 days rolling sick plan, including extended illness pay Pension 5% EE and 5% ER Life Assurance 4x base salary Private Health Insurance Cashplan Option to join the CSI Employee Share Purchase Scheme Personal Travel Insurance Cycle to Work scheme Electric/Hybrid Vehicle scheme Discounted gym membership Discounted high street retailer scheme Employee funded benefits, such as dental insurance, will writing services etc. MUCH MORE THAN A BENEFIT Internal Learning & Development programmes Internal Mentor programme Employee Assistance Program (EAP) and Mental Health First Aiders to support you Jonas Europe & Jonas Global networking events (GROW, JSA). Join communities, build networks and collaborate with your colleagues across the Global Group. OUR DEIB COMMITMENT Our people define us and, at Jonas, we believe that diversity in all its forms enriches our organisation and drives innovation. We actively seek to create an environment where all employees feel valued, heard, and empowered to contribute their best work. We do not discriminate on the basis of any protected characteristic and are dedicated to providing equal opportunities for all. Come and be part of a team where your unique background and experiences are celebrated!We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups such as women, ethnic minorities, people with disabilities, and LGBTQ+ individuals and we are committed to creating an interview and hiring process that is accessible and inclusive for everyone. FLEX WORKS CULTURE Here at Jonas Europe, we see flexibility as a game-changer. We truly believe that working flexibly together helps to increase our innovation, growth and productivity, as well as supports our employees' wellbeing and helps to provide great places to work.For most roles, the following types of flexibility are usually possible: working location, number of hours/days worked, different start and finishing times, flexible lunch break arrangements, agreed core hours, flexible hours, an element of working from home, compressed hours.Many of our employees work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. Business Unit: Intelligent Counting Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Manufacturing EngineerJoin our Manufacturing Engineering team in Willenhall, United Kingdom, and experience an innovative culture that empowers you to build a career you can be proud of.Act as a key member of the Engineering Team, you will support improvement of assembly and primary processes. Drive automation implementation. Use Lean principles of Flow, TAKT and Value Analysis to reduce costs.Support new product introductions and factory relayouts. Drive safety and sustainability improvements. Key responsibilities and duties are to: Develop alternative production methods using Lean tools and techniques, support and drive automation and robotics implementation. Design factory layouts, fixtures, tooling, materials handling equipment, along with designing manufacturing processes for new products as part of the new product introduction process. Create drawings and concepts using a variety of software including CAD SolidWorks, ME10 and Microsoft Windows. Engage with the shop floor and wider team to solve any issues/problems, to Communicate and work with other operational departments. Productivity improvements using Lean techniques (e.g. SMED, TPM, Standard Ops, Capability Studies) Introduce Quality improvements (e.g. gauging, traceability, measuring), and product cost and runtime analysis. The ideal candidate will have: A good Understanding, and able to read production drawings. Experience in Lean Manufacturing. Good IT skills and be familiar with ERP systems, including placing Purchase Orders. Experience of project management. Proven experience of improving productivity in a professional environment. Experience in production cost analysis. Effective team player with the ability to work independently and take initiative. Strong organisational and prioritisation skills. Excellent customer service orientation. We review applications regularly, so don't wait We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.To make sure your personal data is safe, we don't look at any applications sent by email or post. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.Experience levelAssociateLocationWillenhall, England, United Kingdom

Welcome to the video-first world From your everyday PowerPoint presentations to Hollywood movies AI will transform the way we create and consume content. Today people want to watch and listen not read both at home and at work. If you're reading this and nodding check out our brand video. Despite the clear preference for video communication and knowledge sharing in the business environment are still dominated by text largely because high-quality video production remains complex and challenging to scale until now. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab our AI video communications platform simplifies the entire video production process making it easy for everyone regardless of skill level to create, collaborate and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1200 people say on G2. In 2023 we were one of 7 European companies to reach unicorn. February 2024 G2 named us as the fastest growing company. In 2025 we announced our series D total; we've raised over $330M in funding from top tier investors including NEA, Atlassian Ventures, WiL PSP Growth and existing investors such as Accel, Nvidia, Kleiner Perkins, GV, and top founders and operators including Stripe, Datadog, Miro, Webflow and Facebook. Customer Support Representative (CSR) As a Customer Support Representative (CSR) you will act as the frontline key person responsible for providing support and assistance to customers who have inquiries or issues with our product or services. The role Respond to customer inquiries via email, chat or social media in a timely and professional manner Provide accurate information and support to customers to resolve their issues Identify and escrow complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and team performance metrics (KPIs) such as first response times, first contact resolution rates and customer satisfaction Continuously improve your own product knowledge and remain up to date with our product, services and processes Provide constructive feedback to the business and leadership team to improve customer support processes and procedures About you High school diploma or equivalent; college or a degree in a related field is desirable but not essential At least 1 year experience within a technical support environment Excellent verbal and written communication skills Customer-oriented mindset with a strong desire to exceed customer expectations Ability to multitask and manage time effectively Good computer skills and experience with CRM systems and other customer support software (Zendesk, Freshdesk, Intercom, HubSpot, Salesforce) Ability to work in a fast-paced and dynamic environment Ability to work independently and as part of a team Flexibility to work different shifts, bank holidays and weekends as and when required Success will be measured on Key Performance Indicators (KPIs) set within the support team which include but are not limited to Customer Satisfaction (CSAT & NPS), First Response Time, Service Level Agreement, Productivity Working Hours As we're a global company with global customers we need to ensure we're available to support 24/7. We're looking for someone who is happy doing shift work Monday-Sunday inclusive of bank holidays, any hours between 6am - 12am. The good stuff In addition to being a part of a great team working in a fun and innovative environment we offer: Flexible WFH Generous stock option plan Pension 25 days of annual leave + Bank holidays Fun culture with regular socials and company retreats Generous referral scheme Free office snacks and regular tasty lunches! Brand new MacBook WFH set up Required Experience IC Key Skills Electrical Engineering, SQL, Active Directory, VMware, OS, Windows, Trouble Shooting, Linux, SAN, Java, Technical Assistance, Setup, hardware, Technical Support, Software support Employment Type: Full Time Vacancy: 1

Company Description Ecrebo Ltd - Point-of-sale marketing leader Location Reading, UK Job Overview As the Lead Software Engineer for the Client Adapter team, you will spearhead the development of patented, cross-platform technology that bridges retail POS systems with the Ecrebo cloud. You will provide technical leadership, mentor junior engineers, and directly influence the technical roadmap for high-performance software interacting with peripheral devices and complex retail environments. Why this role is remarkable Lead the evolution of patented technology that powers real-time marketing engagement for major global retailers at the point of sale. Take technical ownership of a critical multithreaded architecture, driving the transition to modern C++ standards (11/14/17) across Windows and Linux. Combine deep technical challenges in low-level systems and device drivers with high-impact, customer-facing collaboration and strategic roadmap influence. What you will do Lead the design and development of the Adapter application, focusing on interactions between POS platforms, peripheral devices, and cloud services. Mentor and provide technical leadership to junior engineers, fostering a high-performance team culture while troubleshooting complex software issues. Engage directly with enterprise customers to understand technical needs and provide on-site support to ensure seamless solution integration. The ideal candidate Has a minimum of 5 years of experience in C++ development, with expertise in C+, Boost libraries, and modern C++ (11/17). Possesses deep knowledge of Windows API, Linux OS, and developing multi-threaded client-server systems that interact with hardware peripherals. Demonstrates strong customer-facing skills and a track record of leading technical teams through complex architectural upgrades and deployments.

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.An opportunity has arisen in the Engineering organisation for an experienced Software Engineer in the PC Core and Device team.We are seeking a dynamic, self-motivated and tenacious individual educated to degree level in a Computer Science/Engineering or other related field or equivalent work experience in Software Engineering environment. The successful applicant will work as part of a highly motivated team striving to meet all quality, cost and schedule targets across a range of devices, including Interface Control Boards, Displays, Touchscreens, PC Motherboards (System Firmware, Drivers), Audio devices, USB Hubs.The successful candidate shall work on new firmware development projects, corresponding driver development, and maintenance of existing firmware for devices. There may also be opportunities for project leadership and mentoring of junior engineers.Main responsibilities shall include, but will not be restricted to: Solution Software Architecture Mentoring of Engineers Design, develop and document PC Core Driver and Device Features Design, develop and document firmware to control NCR Atleos ATM devices Design, develop and document test procedures and software to validate functionality Software unit test, and supporting integration and systems testing Provide estimates of effort, schedule, and size of change to Project Manager Regular progress reporting on schedule, quality & size of change Support for existing devices through problem investigation, identification and resolution Working with external suppliers as well as internal cross-functional teams supporting operations, manufacturing and field support for global customer base. Basic Qualifications Honours Degree qualified Around 5 years of experience developing software or firmware, including C/C++ Windows Win 32 programming Some knowledge of Symmetric and Asymmetric cryptographic frameworks Software design and methodologies Software configuration management Ability to work on several projects simultaneously Preferred Qualifications Moderate level of electronics knowledge Firmware development environments, including RTOS and embedded systems Extensive knowledge of Symmetric and Asymmetric cryptographic frameworks Linux operating systems C#, Rust, Python Knowledge or experience working in EFI Shell environment Use of automation tools for testingOffers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Customer Engineer Location: United Kingdom, Virtual POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: To diagnose faults, make repairs and to replace modules on ATM's, EPOS, Self-Checkouts, PCs, kiosks, and associated peripherals. Responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to ensure continuity of customer operations and a high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements May require prolonged travel, carrying and lifting tool kit/parts of varying weights. May require bending/squatting, walking/standing /sitting for prolonged periods Company vehicle with fuel card provided which can be used for personal use (BIK and usage fee per mile applies) Tools/laptop/Android phone and all other required tools are provided Uniform and PPE provided BASIC QUALIFICATIONS: A Full UK, manual driving license is mandatory Experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge but full training will be provided to the right candidate. Experience preferred with Windows operating systems Experience preferred in general PC hardware and software maintenance Works well with minimal supervision, good problem-solving skills, ability to pick up new skills quickly with the ability to work under pressure High level of mechanical/electrical aptitude Excellent interpersonal skills and customer facing relationship skills required To be flexible with working shifts as you will be required to work early and late shifts including some weekends and rotating shiftsOffers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.

ABOUT THE COMPANY The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing 20-year-old Enterprise Architecture Software company. With offices in London, Sydney, Northern Virginia and Singapore, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collegial, collaborative, flexible, and supportive. Key Responsibilities Cloud & Infrastructure Security Design, manage, and enhance security configurations across Azure and AWS environments, including integration with Office 365. Implement and enforce best practices for identity and access management (IAM) in Azure AD (Entra ID) and AWS IAM. Monitor cloud workloads for vulnerabilities, misconfigurations, and threats using tools like Microsoft Defender. Collaborate with DevOps/Engineering teams to embed security controls into CI/CD pipelines and promote DevSecOps practices. Conduct security assessments, including assisting with penetration testing, risk evaluations, to identify and mitigate potential issues. Endpoint & Identity Security Enhance device posture, compliance, and management using Microsoft Intune and Defender for Endpoint. Develop and maintain robust conditional access, multi-factor authentication (MFA), and endpoint protection policies. Oversee secure identity lifecycle processes, enforcing least-privilege access and zero-trust principles. IT Operations & Employee Support Act as the primary on-site and remote IT support contact for employees Provision and troubleshoot Windows laptops via Intune (enrolment, software deployment, basic hardware issues). Manage user onboarding/offboarding (Office 365, Azure AD, VPN, Wi-Fi, hardware handover). Resolve day-to-day employee issues (Teams, OneDrive, Outlook, printers, VPN connectivity, etc.). Maintain inventory of laptops, peripherals, and office IT equipment. Support meeting-room AV/setup and occasional hands on help in the London office. Document common issues and maintain internal IT knowledge base. Security Operations Respond to security alerts, incidents, and vulnerabilities with timely investigations and remediation. Perform regular risk assessments, security reviews, internal audits. Manage and optimize security tools (e.g., SIEM, EDR, vulnerability scanners, Microsoft Defender suite). Lead incident response efforts and coordinate with cross functional teams. Compliance & Governance Support ISO 27001:2022 recertification, continuous compliance activities, and internal audits. Prepare for and assist in achieving additional compliance certifications (e.g., SOC 2, GDPR) to support company growth. Develop, maintain, and improve security policies, procedures, and technical documentation. Track, report on, and remediate audit findings or compliance gaps. Collaboration & Culture Partner with global distributed teams across EMEA, AMER, and APAC regions. Educate internal teams on security best practices and foster a security first culture through training and awareness programs. Qualifications 3+ years of experience in Security Engineering, Cloud Security, IT Operations, or similar roles. Hands on expertise with Azure, AWS, Microsoft Intune, Defender suite, and Azure AD. Solid knowledge of cloud security standards (e.g., CIS Benchmarks, NIST, SOC 2). Experience with SIEM, EDR, vulnerability scanning, and security monitoring tools. Familiarity with ISO 27001 or other compliance frameworks. Understanding of network security concepts (e.g., VPN, firewalls, zero trust architectures). Excellent communication skills and ability to thrive in a global, distributed environment. Nice to Have Experience in a SaaS or fully cloud native company. Automation and scripting skills (e.g., PowerShell, Python, Terraform). Knowledge of DevSecOps practices and tools. Relevant security certifications (e.g., Microsoft AZ 500, AWS Security Specialty, CCSP, CISSP, ISO 27001 Lead Implementer/Auditor). Experience with Microsoft 365 security configurations or data privacy regulations (e.g., GDPR). Benefits Flexible working 25 days annual leave + bank holidays 1 day of birthday leave per year Private Medical Insurance which includes gym membership discounts and many other rewards Dental, Vision and Hearing insurance cover Pension Scheme Cycle to Work scheme All applicants must have right to work in the United Kingdom. Avolution is an equal opportunities employer.