Hays Technology
City, Leeds
IT Field Engineer (MSP) Leeds + Client Sites Up to 45,000 + Car Your new role We are seeking an experienced IT Field Engineer to join our Managed Service Provider (MSP) client. This role involves delivering complex IT projects, providing on-site and remote support, and ensuring successful implementation of technology solutions for our clients. You will work closely with project managers, clients, and internal teams to deliver high-quality services that meet business objectives. The MSP are based in Leeds but have clients all over Yorkshire & the M62 corridor. Responsibilities Lead and execute IT infrastructure projects including server deployments, network upgrades, cloud migrations, and security enhancements. Configure and implement Microsoft 365, Azure, and other cloud solutions. Manage hardware installations (servers, switches, firewalls) and software rollouts. Provide on-site technical support for hardware, software, and networking issues. Perform installations, upgrades, and troubleshooting at client sites. Collaborate with project managers to define scope, timelines, and deliverables. Assist in technical scoping and pre-sales activities when required. Create detailed project documentation, network diagrams, and configuration guides. Maintain accurate records for compliance and future reference. Act as a technical point of contact during project delivery. Provide clear communication and updates to clients throughout the project lifecycle. Ensure smooth transition from project delivery to support teams. Conduct client training and knowledge transfer sessions. Projects you will be working on Cloud Migration Projects: Moving client infrastructure to Microsoft Azure or hybrid environments. Network Refresh Projects: Upgrading switches, firewalls, and implementing VLAN segmentation. Server Deployment Projects: Installing and configuring Windows Server environments and virtualization platforms. Cybersecurity Projects: Implementing MFA, endpoint protection, and compliance frameworks. Modern Workplace Projects: Deploying Microsoft 365, Teams Voice, and Intune for device management. Experience needed Windows Server (2016/2019/2022), Active Directory, Group Policy Networking: LAN/WAN, VLANs, VPNs, DHCP/DNS Firewalls: SonicWall, Fortinet, WatchGuard Microsoft 365 (Exchange Online, SharePoint, Teams), Azure AD, Intune Virtualization: VMware vSphere, Hyper-V Backup & DR: Veeam, Datto Endpoint security and MFA solutions Strong communication and client-facing skills Ability to manage multiple projects and priorities Self-motivated and proactive problem solver Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Field Engineer (MSP) Leeds + Client Sites Up to 45,000 + Car Your new role We are seeking an experienced IT Field Engineer to join our Managed Service Provider (MSP) client. This role involves delivering complex IT projects, providing on-site and remote support, and ensuring successful implementation of technology solutions for our clients. You will work closely with project managers, clients, and internal teams to deliver high-quality services that meet business objectives. The MSP are based in Leeds but have clients all over Yorkshire & the M62 corridor. Responsibilities Lead and execute IT infrastructure projects including server deployments, network upgrades, cloud migrations, and security enhancements. Configure and implement Microsoft 365, Azure, and other cloud solutions. Manage hardware installations (servers, switches, firewalls) and software rollouts. Provide on-site technical support for hardware, software, and networking issues. Perform installations, upgrades, and troubleshooting at client sites. Collaborate with project managers to define scope, timelines, and deliverables. Assist in technical scoping and pre-sales activities when required. Create detailed project documentation, network diagrams, and configuration guides. Maintain accurate records for compliance and future reference. Act as a technical point of contact during project delivery. Provide clear communication and updates to clients throughout the project lifecycle. Ensure smooth transition from project delivery to support teams. Conduct client training and knowledge transfer sessions. Projects you will be working on Cloud Migration Projects: Moving client infrastructure to Microsoft Azure or hybrid environments. Network Refresh Projects: Upgrading switches, firewalls, and implementing VLAN segmentation. Server Deployment Projects: Installing and configuring Windows Server environments and virtualization platforms. Cybersecurity Projects: Implementing MFA, endpoint protection, and compliance frameworks. Modern Workplace Projects: Deploying Microsoft 365, Teams Voice, and Intune for device management. Experience needed Windows Server (2016/2019/2022), Active Directory, Group Policy Networking: LAN/WAN, VLANs, VPNs, DHCP/DNS Firewalls: SonicWall, Fortinet, WatchGuard Microsoft 365 (Exchange Online, SharePoint, Teams), Azure AD, Intune Virtualization: VMware vSphere, Hyper-V Backup & DR: Veeam, Datto Endpoint security and MFA solutions Strong communication and client-facing skills Ability to manage multiple projects and priorities Self-motivated and proactive problem solver Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
South East Water
Snodland, Kent
Summary: Are you a seasoned PMO leader looking to make a lasting impact on vital infrastructure? Do you want to lead a high performing team where your expertise in complex project delivery is valued? This is a newly created position as Head of Investment PMO to join our Investment Delivery Directorate. This is a pivotal role where you will be responsible for setting, managing, and change controlling our enterprise investment baselines throughout the strategic portfolio lifecycle, providing essential oversight and assurance across the Asset Management and Engineering lifecycle. You will lead a professional, centralised PMO function, ensuring that our £1.9 billion portfolio of engineering and capital investment programmes is delivered with optimal efficiency and effectiveness. This role requires a deep background in infrastructure, construction, or engineering (EPC) to successfully navigate the complexities of our capital delivery requirements. By developing advanced reporting and insights capabilities, you will measure performance to date and forecast future trends, enabling the business to make both retrospective and prospective evidence-based decisions. In this role you are responsible for setting, managing and change controlling the enterprise investment baselines throughout the strategic portfolio lifecycle, including providing oversight and assurance across the Asset Management and Engineering lifecycle. Main responsibilities: Oversees the planning, implementation, and tracking of a diverse portfolio of related projects across various departments while creating a team that delivers a repeatable, scalable project platform. Ensures that statutory and regulatory requirements are monitored and reported in all investment projects, and risks are managed. Provides the centre of expertise on capital investment PMO activity across the business. Develop and govern programme and portfolio management processes, uses of dashboards, templates, ensuring alignment with corporate metrics. Develop a PMO department and build a team that aligns with the Management of Portfolios P3M3 Maturity Model. Implement project control metrics and insights that aim to drive efficiencies that meet or exceed the financial expectations established at project initiation. Monitor portfolio to ensure schedules, budgets and outcome expectations are being met. Coordinate deliverables with other key stakeholders across the business to ensure the portfolio outcomes are delivered. Assume ownership of SEW's Investment project management maturity, owning internal processes, good practice documents and ensure stakeholders engagement. Works with the business to assess and decide on which investment options have the highest potential value, impact, regulatory and strategic alignment for capital projects and in alignment with the Change PMO. Identify portfolio priorities, deal with challenges and communicate portfolio risks and opportunities. Foster a culture of accountability, transparency, and continuous improvement within the project management Community. Drive innovation through the investment lifecycle, implementing the latest digital tools and technology. Coach and mentor immediate and wider team and share knowledge and best practices. You'll need: Skills / Qualifications / Experience The Head of PMO must have a background in infrastructure, construction, EPC (engineering, procurement, construction) or related. A degree in Engineering, Business Administration, Project Management, or a related field. A relevant professional qualification in project, programme, or portfolio management (e.g. MSP, MoP, PRINCE2, APM Chartered Project Professional, or equivalent), and/or substantial equivalent experience in leading PMO activities across, high-value infrastructure projects or programmes. Experience of the core Project Controls disciplines (Scheduling, Risk Management, Change Control & Budget Control). Significant experience in Programme/Portfolio management, with at least 5 years in a leadership role overseeing complex projects. Proven track record of successfully managing multiple large-scale, cross-functional projects from initiation through completion. Strong leadership abilities with a demonstrated ability to inspire and motivate teams to achieve project goals. Excellent communication, negotiation, and interpersonal skills, with the ability to build consensus and drive decision-making. Strategic thinker with a keen attention to detail and the ability to prioritise competing demands. Proficiency in Portfolio management software (e.g., Primavera P6) and enterprise resource planning (ERP) systems. Ability to thrive in a high paced and at times stressful environment whilst remaining outcome focused. Strong leadership, communication, management, and interpersonal skills. Highly organised and systematic, with a growth mindset. Demonstrate ability to create a cohesive team and engaged and positive culture. Strong analytical and problem-solving skills. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £120,000 depending on experience + £9,844 car allowance + senior management bonus
Summary: Are you a seasoned PMO leader looking to make a lasting impact on vital infrastructure? Do you want to lead a high performing team where your expertise in complex project delivery is valued? This is a newly created position as Head of Investment PMO to join our Investment Delivery Directorate. This is a pivotal role where you will be responsible for setting, managing, and change controlling our enterprise investment baselines throughout the strategic portfolio lifecycle, providing essential oversight and assurance across the Asset Management and Engineering lifecycle. You will lead a professional, centralised PMO function, ensuring that our £1.9 billion portfolio of engineering and capital investment programmes is delivered with optimal efficiency and effectiveness. This role requires a deep background in infrastructure, construction, or engineering (EPC) to successfully navigate the complexities of our capital delivery requirements. By developing advanced reporting and insights capabilities, you will measure performance to date and forecast future trends, enabling the business to make both retrospective and prospective evidence-based decisions. In this role you are responsible for setting, managing and change controlling the enterprise investment baselines throughout the strategic portfolio lifecycle, including providing oversight and assurance across the Asset Management and Engineering lifecycle. Main responsibilities: Oversees the planning, implementation, and tracking of a diverse portfolio of related projects across various departments while creating a team that delivers a repeatable, scalable project platform. Ensures that statutory and regulatory requirements are monitored and reported in all investment projects, and risks are managed. Provides the centre of expertise on capital investment PMO activity across the business. Develop and govern programme and portfolio management processes, uses of dashboards, templates, ensuring alignment with corporate metrics. Develop a PMO department and build a team that aligns with the Management of Portfolios P3M3 Maturity Model. Implement project control metrics and insights that aim to drive efficiencies that meet or exceed the financial expectations established at project initiation. Monitor portfolio to ensure schedules, budgets and outcome expectations are being met. Coordinate deliverables with other key stakeholders across the business to ensure the portfolio outcomes are delivered. Assume ownership of SEW's Investment project management maturity, owning internal processes, good practice documents and ensure stakeholders engagement. Works with the business to assess and decide on which investment options have the highest potential value, impact, regulatory and strategic alignment for capital projects and in alignment with the Change PMO. Identify portfolio priorities, deal with challenges and communicate portfolio risks and opportunities. Foster a culture of accountability, transparency, and continuous improvement within the project management Community. Drive innovation through the investment lifecycle, implementing the latest digital tools and technology. Coach and mentor immediate and wider team and share knowledge and best practices. You'll need: Skills / Qualifications / Experience The Head of PMO must have a background in infrastructure, construction, EPC (engineering, procurement, construction) or related. A degree in Engineering, Business Administration, Project Management, or a related field. A relevant professional qualification in project, programme, or portfolio management (e.g. MSP, MoP, PRINCE2, APM Chartered Project Professional, or equivalent), and/or substantial equivalent experience in leading PMO activities across, high-value infrastructure projects or programmes. Experience of the core Project Controls disciplines (Scheduling, Risk Management, Change Control & Budget Control). Significant experience in Programme/Portfolio management, with at least 5 years in a leadership role overseeing complex projects. Proven track record of successfully managing multiple large-scale, cross-functional projects from initiation through completion. Strong leadership abilities with a demonstrated ability to inspire and motivate teams to achieve project goals. Excellent communication, negotiation, and interpersonal skills, with the ability to build consensus and drive decision-making. Strategic thinker with a keen attention to detail and the ability to prioritise competing demands. Proficiency in Portfolio management software (e.g., Primavera P6) and enterprise resource planning (ERP) systems. Ability to thrive in a high paced and at times stressful environment whilst remaining outcome focused. Strong leadership, communication, management, and interpersonal skills. Highly organised and systematic, with a growth mindset. Demonstrate ability to create a cohesive team and engaged and positive culture. Strong analytical and problem-solving skills. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £120,000 depending on experience + £9,844 car allowance + senior management bonus
Central Technology, Ltd.
Leicester, Leicestershire
CT is a forward-thinking IT support, Telecoms and Cloud Services provider embarking on a journey to transition from a regional, single office business to a national, multi-location organisation. Our mission is to be the UK's leading business technology partner to the SME market AND to be the UK's premier provider of cloud data solutions. Implementation Engineer We're seeking a proactive and customer-focused Field Engineer to join our growing MSP team . You'll lead technical implementations, assist fellow engineers, and help drive our transformation into a national technology partner. To succeed, you'll be proactive , a strong communicator , and have solid technical, commercial, and financial understanding of CT's services. Experience in the IT or MSP industry is essential, along with a commitment to leading by example and aligning with our company values. You'll be responsible for post-sale implementation and on-site support for IT, data, hosting, and telecoms networks. This includes new installations, scheduled proactive visits, and break-fix works. You'll work closely with Project Engineers and senior technical staff to ensure all projects are delivered efficiently and to the customer's satisfaction . This is an excellent opportunity for an ambitious engineer seeking a more strategic and technical role within a growing managed services provider. Key responsibilities: Deliver technical implementations including installations, migrations, and troubleshooting. Act as preferred engineer for designated customer accounts. Provide technical escalation and mentoring for junior engineers. Collaborate with the Projects Team to ensure efficient project delivery. Identify opportunities for improvement and contribute to business growth. Proven experience in a technical MSP environment. Hands-on delivery of IT projects including Microsoft 365 and cloud migrations. Experience mentoring junior staff. Strong technical skills across Windows Server, Exchange, Microsoft 365, Azure, virtualisation, and networking. Excellent customer service and communication skills. Commercial awareness and ability to identify business opportunities. Experience working in a rapidly expanding SME. Familiarity with the MSP service market. Location & Reporting: This is a full-time role reporting to the Implementation Manager. The role involves a mix of office-based work (Leicester), home working, and UK-wide customer site visits. Support for Microsoft/Azure certifications and ongoing professional development. Competitive salary, pension scheme, and wellbeing initiatives. Collaborative, innovative, and supportive team culture. Commitment to diversity and inclusion - we welcome applicants from all backgrounds. If you're interested in this role and becoming part of our growing team please apply below. Are you our next Implementation Engineer? Attach CV
CT is a forward-thinking IT support, Telecoms and Cloud Services provider embarking on a journey to transition from a regional, single office business to a national, multi-location organisation. Our mission is to be the UK's leading business technology partner to the SME market AND to be the UK's premier provider of cloud data solutions. Implementation Engineer We're seeking a proactive and customer-focused Field Engineer to join our growing MSP team . You'll lead technical implementations, assist fellow engineers, and help drive our transformation into a national technology partner. To succeed, you'll be proactive , a strong communicator , and have solid technical, commercial, and financial understanding of CT's services. Experience in the IT or MSP industry is essential, along with a commitment to leading by example and aligning with our company values. You'll be responsible for post-sale implementation and on-site support for IT, data, hosting, and telecoms networks. This includes new installations, scheduled proactive visits, and break-fix works. You'll work closely with Project Engineers and senior technical staff to ensure all projects are delivered efficiently and to the customer's satisfaction . This is an excellent opportunity for an ambitious engineer seeking a more strategic and technical role within a growing managed services provider. Key responsibilities: Deliver technical implementations including installations, migrations, and troubleshooting. Act as preferred engineer for designated customer accounts. Provide technical escalation and mentoring for junior engineers. Collaborate with the Projects Team to ensure efficient project delivery. Identify opportunities for improvement and contribute to business growth. Proven experience in a technical MSP environment. Hands-on delivery of IT projects including Microsoft 365 and cloud migrations. Experience mentoring junior staff. Strong technical skills across Windows Server, Exchange, Microsoft 365, Azure, virtualisation, and networking. Excellent customer service and communication skills. Commercial awareness and ability to identify business opportunities. Experience working in a rapidly expanding SME. Familiarity with the MSP service market. Location & Reporting: This is a full-time role reporting to the Implementation Manager. The role involves a mix of office-based work (Leicester), home working, and UK-wide customer site visits. Support for Microsoft/Azure certifications and ongoing professional development. Competitive salary, pension scheme, and wellbeing initiatives. Collaborative, innovative, and supportive team culture. Commitment to diversity and inclusion - we welcome applicants from all backgrounds. If you're interested in this role and becoming part of our growing team please apply below. Are you our next Implementation Engineer? Attach CV
