Project/Office Co-ordinator - Education Review and Team Support (2 year fixed-term contract) Do you have experience in an administrative role supporting complex, high-profile projects with multiple stakeholders, ideally within professional or education policy environments, or regulatory bodies? Are you a self-starter with a proactive, can-do attitude? If so, this may be the perfect role for you. The organisation Our client is the independent regulatory body of patent attorneys and trade mark attorneys. The organisation oversees the qualification and ongoing professional standards of patent attorneys and trade mark attorneys, including education and training, maintaining the registers of attorneys, firm registration and licensing, continuous professional development, professional conduct, and disciplinary processes. We are proud to partner with them to identify talent for their Project/Office Co-ordinator post. Role purpose The role will provide administrative and practical support to the Education Review, as well as high-quality general administrative support across the wider team. Offered as a 2-year fixed-term contract, this is a fantastic opportunity to play a key role in a high-profile education review - working closely with the internal team and gaining visibility, responsibility and genuine credit for your work. You'll be contributing to work that will shape professional education and standards across the regulated IP sector. This role offers the chance to make a meaningful contribution while developing strong experience across governance, project coordination and stakeholder management. Key Terms Contract type: Full-time; initially two years (fixed-term). Salary: up to £33,000 p.a. + benefits Location: 20 Little Britain, London EC1A 7DH. Team members must attend the office a minimum of 50% of their contracted hours. Start date: As soon as possible. Key Responsibilities A. Education Review - Project Support Plan and run meeting logistics for the Expert Advisory Group (EAG) and Education Working Group (EWG): scheduling, agendas, paper packs, joining links, attendance tracking, minutes and action logs. Format and proofread documents to ensure clarity, consistency and professional presentation. Support the Call for Evidence (CfE) and other consultation timeline and submissions: circulate drafts to EWG/EAG and Board, track feedback deadlines, compile responses, and maintain the version-controlled CfE pack. Manage the Education Review mailbox on a day to day basis, answering enquiries or assigning them as appropriate. Stakeholder communications: prepare and send updates; maintain contact lists and distribution groups; log and chase actions; arrange briefings. Webinars and events: set up and host sessions (Teams/Zoom), manage registrations, chat moderation, recording and resources. Document management: create and maintain structured folders for project materials; upload papers and confidential annexes to Board/EWG repositories; ensure correct versioning and access permissions. Website: update the Education Review page once approved. Background materials: organise evidence sources and reference packs capturing links and summaries for quick access by the Review Team. Support organisation's education accreditation, re-accreditation and annual reporting activity. Other activities as required to support the Education Review. B. Team and Office Support Inbox and diary coordination: manage shared mailboxes, schedule meetings, book rooms and travel, and juggle priorities across busy calendars. Meeting preparation: collate inputs, format drafts, run quality checks (style, referencing, document properties), and circulate packs ahead of meetings (Board and working groups) using Board portal as required. Minutes and trackers: capture clear minutes and action points (using AI as appropriate); maintain trackers; chase owners; report status weekly to Head of Governance and Operations. CRM and emails: process applications for admission to the trade mark and patent registers through the automated CRM. Assist in the annual fee collection process, resolving queries from registrants. Deal with ad hoc requests from registrants and others throughout the year. Procurement and suppliers: raise simple purchase requests (e.g., stationary), liaise with Head of Finance on invoices. Liaise with Compliance and Authorisations Officer to send update letters to those involved in disciplinary cases. Records management: file emails and documents to the correct SharePoint/OneDrive locations; apply naming conventions; handle archival and retrieval. Comms assets: assist with drafting routine notices/updates to stakeholders and with internal comms (e.g., meeting invites, reminders, and holding statements). Confidentiality and governance: uphold data protection and information-security practices; handle confidential materials appropriately (e.g., annexes and stakeholder summaries). Other activities as required to support the Team. Person Specification Essential Demonstrable experience in administrative coordination for high profile projects or programmes with multiple stakeholders and deadlines. Adaptable and motivated self-starter with strong planning and prioritisation skills; able to work on own initiative with minimal guidance; calm under pressure; able to keep a tight schedule on track. Excellent written skills for agendas, minutes, action logs and routine correspondence; rigorous attention to detail. Confident with Microsoft 365 (Outlook, Word, Excel, PowerPoint), SharePoint/OneDrive, and Teams/Zoom event set-up and hosting. High standards of confidentiality, discretion and professionalism when handling Board materials and stakeholder information. Desirable Familiarity with professional/education policy environments or regulatory bodies. Experience supporting consultations, calls for evidence or working groups. Basic web-content updating (bios, pages) and simple chart/table formatting for reports. Interest in the education/training landscape for IP professionals and related stakeholder groups (CIPA, CITMA, EPO, PEB, LSB). Use of AI to support projects and produce stakeholder-facing materials. Experience of organising events (in person and online). Experience of working directly with senior stakeholders. Interested? For a confidential conversation with FJWilson Talent please contact us on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our privacy policy is available on our website: FJWilson Talent Services is acting as an Employment Agency in relation to this vacancy. FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Jan 11, 2026
Full time
Project/Office Co-ordinator - Education Review and Team Support (2 year fixed-term contract) Do you have experience in an administrative role supporting complex, high-profile projects with multiple stakeholders, ideally within professional or education policy environments, or regulatory bodies? Are you a self-starter with a proactive, can-do attitude? If so, this may be the perfect role for you. The organisation Our client is the independent regulatory body of patent attorneys and trade mark attorneys. The organisation oversees the qualification and ongoing professional standards of patent attorneys and trade mark attorneys, including education and training, maintaining the registers of attorneys, firm registration and licensing, continuous professional development, professional conduct, and disciplinary processes. We are proud to partner with them to identify talent for their Project/Office Co-ordinator post. Role purpose The role will provide administrative and practical support to the Education Review, as well as high-quality general administrative support across the wider team. Offered as a 2-year fixed-term contract, this is a fantastic opportunity to play a key role in a high-profile education review - working closely with the internal team and gaining visibility, responsibility and genuine credit for your work. You'll be contributing to work that will shape professional education and standards across the regulated IP sector. This role offers the chance to make a meaningful contribution while developing strong experience across governance, project coordination and stakeholder management. Key Terms Contract type: Full-time; initially two years (fixed-term). Salary: up to £33,000 p.a. + benefits Location: 20 Little Britain, London EC1A 7DH. Team members must attend the office a minimum of 50% of their contracted hours. Start date: As soon as possible. Key Responsibilities A. Education Review - Project Support Plan and run meeting logistics for the Expert Advisory Group (EAG) and Education Working Group (EWG): scheduling, agendas, paper packs, joining links, attendance tracking, minutes and action logs. Format and proofread documents to ensure clarity, consistency and professional presentation. Support the Call for Evidence (CfE) and other consultation timeline and submissions: circulate drafts to EWG/EAG and Board, track feedback deadlines, compile responses, and maintain the version-controlled CfE pack. Manage the Education Review mailbox on a day to day basis, answering enquiries or assigning them as appropriate. Stakeholder communications: prepare and send updates; maintain contact lists and distribution groups; log and chase actions; arrange briefings. Webinars and events: set up and host sessions (Teams/Zoom), manage registrations, chat moderation, recording and resources. Document management: create and maintain structured folders for project materials; upload papers and confidential annexes to Board/EWG repositories; ensure correct versioning and access permissions. Website: update the Education Review page once approved. Background materials: organise evidence sources and reference packs capturing links and summaries for quick access by the Review Team. Support organisation's education accreditation, re-accreditation and annual reporting activity. Other activities as required to support the Education Review. B. Team and Office Support Inbox and diary coordination: manage shared mailboxes, schedule meetings, book rooms and travel, and juggle priorities across busy calendars. Meeting preparation: collate inputs, format drafts, run quality checks (style, referencing, document properties), and circulate packs ahead of meetings (Board and working groups) using Board portal as required. Minutes and trackers: capture clear minutes and action points (using AI as appropriate); maintain trackers; chase owners; report status weekly to Head of Governance and Operations. CRM and emails: process applications for admission to the trade mark and patent registers through the automated CRM. Assist in the annual fee collection process, resolving queries from registrants. Deal with ad hoc requests from registrants and others throughout the year. Procurement and suppliers: raise simple purchase requests (e.g., stationary), liaise with Head of Finance on invoices. Liaise with Compliance and Authorisations Officer to send update letters to those involved in disciplinary cases. Records management: file emails and documents to the correct SharePoint/OneDrive locations; apply naming conventions; handle archival and retrieval. Comms assets: assist with drafting routine notices/updates to stakeholders and with internal comms (e.g., meeting invites, reminders, and holding statements). Confidentiality and governance: uphold data protection and information-security practices; handle confidential materials appropriately (e.g., annexes and stakeholder summaries). Other activities as required to support the Team. Person Specification Essential Demonstrable experience in administrative coordination for high profile projects or programmes with multiple stakeholders and deadlines. Adaptable and motivated self-starter with strong planning and prioritisation skills; able to work on own initiative with minimal guidance; calm under pressure; able to keep a tight schedule on track. Excellent written skills for agendas, minutes, action logs and routine correspondence; rigorous attention to detail. Confident with Microsoft 365 (Outlook, Word, Excel, PowerPoint), SharePoint/OneDrive, and Teams/Zoom event set-up and hosting. High standards of confidentiality, discretion and professionalism when handling Board materials and stakeholder information. Desirable Familiarity with professional/education policy environments or regulatory bodies. Experience supporting consultations, calls for evidence or working groups. Basic web-content updating (bios, pages) and simple chart/table formatting for reports. Interest in the education/training landscape for IP professionals and related stakeholder groups (CIPA, CITMA, EPO, PEB, LSB). Use of AI to support projects and produce stakeholder-facing materials. Experience of organising events (in person and online). Experience of working directly with senior stakeholders. Interested? For a confidential conversation with FJWilson Talent please contact us on , or email us at Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Our privacy policy is available on our website: FJWilson Talent Services is acting as an Employment Agency in relation to this vacancy. FJWilson Talent Services encourages applications from all suitably qualified and eligible candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jan 10, 2026
Contractor
We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
South Yorkshire Mayoral Combined Authority
Sheffield, Yorkshire
Hours: 37 hours Contract: Fixed Term - 2 years Salary: £61,352 - £66,514 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office). We also welcome applications from candidates interested in a secondment opportunity. We're looking for a Principal Officer - Engagement to lead the development and delivery of SYMCA's Engagement Strategy, embedding a culture of creative, inclusive, high-quality engagement across the organisation. You'll coordinate engagement activities, manage engagement leads, and ensure that all engagement work aligns with the Mayor's priorities and SYMCA's strategic objectives. This is a senior role with significant influence-helping to build trust, strengthen relationships, and improve outcomes for South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal . Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised. About the role In this role, you'll champion best practice in engagement, ensuring that SYMCA's approach is ethical, accessible, and impactful. You'll design and deliver engagement activities and training, provide internal consultancy, and work with partners to maximise collective impact. Your work will help shape policy, improve organisational capability, and foster a culture of engagement excellence. Key responsibilities include: Design and deliver a corporate engagement training programme to build internal capability and confidence. Design and deliver some engagement activities directly but chiefly provide consultancy and advice to the organisation on ethical and accessible engagement, ensuring compliance with best practice and legal standards. Collaborate with Bloomberg I-Team and Insights team to co-design innovative engagement and social research projects. Coordinate outreach and partnership working with key stakeholders including local authorities, MCAs, Government, VCSE, and universities. Convene and manage internal and external engagement networks to build organisational capacity and foster peer learning. Identify emerging trends and best practices in engagement, translating insights into strategic recommendations. About you We're looking for an enthusiastic strategic leader with proven experience in designing and delivering engagement programmes. You'll need excellent communication and project management skills, the ability to work across complex structures, and a passion for championing inclusive engagement. If you thrive on driving culture change and building strong relationships, this role is for you. Essential: Experience delivering engagement projects in partnership with external organisations. Experience designing toolkits and delivering training to build engagement capability. Excellent communication and project management skills. Experience managing high-level stakeholder relationships. Experience in ethical and inclusive engagement approaches and using digital tools to manage relationships. Experience presenting, organising events, and managing meetings. Interest in devolution and its potential to empower communities and restore trust. Demonstrable interest in behavioural insights, social research, and participatory engagement methods. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include - Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Jan 10, 2026
Full time
Hours: 37 hours Contract: Fixed Term - 2 years Salary: £61,352 - £66,514 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office). We also welcome applications from candidates interested in a secondment opportunity. We're looking for a Principal Officer - Engagement to lead the development and delivery of SYMCA's Engagement Strategy, embedding a culture of creative, inclusive, high-quality engagement across the organisation. You'll coordinate engagement activities, manage engagement leads, and ensure that all engagement work aligns with the Mayor's priorities and SYMCA's strategic objectives. This is a senior role with significant influence-helping to build trust, strengthen relationships, and improve outcomes for South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal . Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised. About the role In this role, you'll champion best practice in engagement, ensuring that SYMCA's approach is ethical, accessible, and impactful. You'll design and deliver engagement activities and training, provide internal consultancy, and work with partners to maximise collective impact. Your work will help shape policy, improve organisational capability, and foster a culture of engagement excellence. Key responsibilities include: Design and deliver a corporate engagement training programme to build internal capability and confidence. Design and deliver some engagement activities directly but chiefly provide consultancy and advice to the organisation on ethical and accessible engagement, ensuring compliance with best practice and legal standards. Collaborate with Bloomberg I-Team and Insights team to co-design innovative engagement and social research projects. Coordinate outreach and partnership working with key stakeholders including local authorities, MCAs, Government, VCSE, and universities. Convene and manage internal and external engagement networks to build organisational capacity and foster peer learning. Identify emerging trends and best practices in engagement, translating insights into strategic recommendations. About you We're looking for an enthusiastic strategic leader with proven experience in designing and delivering engagement programmes. You'll need excellent communication and project management skills, the ability to work across complex structures, and a passion for championing inclusive engagement. If you thrive on driving culture change and building strong relationships, this role is for you. Essential: Experience delivering engagement projects in partnership with external organisations. Experience designing toolkits and delivering training to build engagement capability. Excellent communication and project management skills. Experience managing high-level stakeholder relationships. Experience in ethical and inclusive engagement approaches and using digital tools to manage relationships. Experience presenting, organising events, and managing meetings. Interest in devolution and its potential to empower communities and restore trust. Demonstrable interest in behavioural insights, social research, and participatory engagement methods. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of benefits include - Holiday Entitlement - From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme - The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working - Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme - Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees' flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees - Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact or include within your application form detailing the adjustment and how it will assist in managing any barriers.
Location : Barnstaple Job Type: Full time, 30 or 37 hours per week Contract Type : Permanent Salary : £25,017 - £27,700 per annum, FTE. The Role As a Fundraising and Product Sales Administrator, you ll play a vital role in supporting our fundraising team and helping them achieve their targets. Reporting to the Senior Fundraising Administrator, you ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region. What You Will Be Doing • Providing prompt and accurate administrative support to the fundraising team • Setting up and maintaining supporter records on Salesforce and processing event registrations • Coordinating monthly visit days and supporting the smooth running of events • Preparing and sending fundraising packs, posters, tickets, and other materials • Updating their organisation and external websites with supporter events • Responding to supporter enquiries and delivering excellent donor care • Assisting with proactive donor engagement, including chasing pledges and converting enquiries • Ensuring compliance with fundraising legislation and policies The Successful Candidate They're looking for someone who is: • Highly organised with strong attention to detail • Experienced in administration within a busy environment • Confident using Microsoft Office and databases (Salesforce experience is a bonus) • A great communicator with excellent customer service skills • Flexible and proactive, able to adapt to changing priorities • Passionate about the work of their organisation and committed to their values • Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required. What they offer They value their staff and offer an excellent working environment with an enthusiastic and committed team, benefits include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference Closing Date: 30/01/2026 Interview Date: 10/02/2026 How to Apply Please apply by clicking on the link before the closing date of Friday 30th January. Please note: They may close this vacancy early if sufficient suitable applications are received; therefore, they recommend you apply early If you have any questions, please visit their website to find out more, or use their email to contact them and speak to one of their HR team today Equality, Diversity and Inclusion Statement Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community. You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant REF-
Jan 10, 2026
Full time
Location : Barnstaple Job Type: Full time, 30 or 37 hours per week Contract Type : Permanent Salary : £25,017 - £27,700 per annum, FTE. The Role As a Fundraising and Product Sales Administrator, you ll play a vital role in supporting our fundraising team and helping them achieve their targets. Reporting to the Senior Fundraising Administrator, you ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region. What You Will Be Doing • Providing prompt and accurate administrative support to the fundraising team • Setting up and maintaining supporter records on Salesforce and processing event registrations • Coordinating monthly visit days and supporting the smooth running of events • Preparing and sending fundraising packs, posters, tickets, and other materials • Updating their organisation and external websites with supporter events • Responding to supporter enquiries and delivering excellent donor care • Assisting with proactive donor engagement, including chasing pledges and converting enquiries • Ensuring compliance with fundraising legislation and policies The Successful Candidate They're looking for someone who is: • Highly organised with strong attention to detail • Experienced in administration within a busy environment • Confident using Microsoft Office and databases (Salesforce experience is a bonus) • A great communicator with excellent customer service skills • Flexible and proactive, able to adapt to changing priorities • Passionate about the work of their organisation and committed to their values • Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required. What they offer They value their staff and offer an excellent working environment with an enthusiastic and committed team, benefits include: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference Closing Date: 30/01/2026 Interview Date: 10/02/2026 How to Apply Please apply by clicking on the link before the closing date of Friday 30th January. Please note: They may close this vacancy early if sufficient suitable applications are received; therefore, they recommend you apply early If you have any questions, please visit their website to find out more, or use their email to contact them and speak to one of their HR team today Equality, Diversity and Inclusion Statement Our client is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community. You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant REF-
Head of Programmes / Programmes Director, Level Water What we're building Level Water exists to solve a problem that shouldn't exist: too many disabled children are still missing out on high-quality swimming lessons. We've built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We're well-funded (80% unrestricted) and responding to growing demand. Now we're entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact. We're Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We're not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn't exist anywhere else. Because we're self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance. The opportunity This isn't a "keep programmes running" role. This is a build, lead, and scale a national delivery model role. As Head of Programmes, you'll own how Level Water's programmes are designed, delivered, improved, and expanded. You'll take a proven model, design for growth and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK. You'll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact. If you're excited by growth, complexity, and building something that really matters, you'll thrive here. If you're looking for a role where you can play it safe, this probably isn't it. What you'll actually own Programme design, quality & scale: You'll own how Level Water's programmes are designed, delivered, and grown - now and into the future. Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy. Lead and develop the Programmes team, setting clear priorities, standards, and ways of working. Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands. Build the systems and processes that make great delivery easier at scale, not harder. Impact, learning & continuous improvement: You'll define how we understand, measure, and improve our impact - and use learning to drive better delivery. Ensure we gather meaningful insight from families, swimmers, teachers, and partners. Turn data and feedback into clear learning that actively shapes programme decisions. Lead Level Water's approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team. Set clear success measures and use them to guide prioritisation, iteration, and growth. Strategic partnerships, funding & sector influence: You'll build the relationships and credibility that enable sustainable programme growth and wider change. Build and manage strategic partnerships with national pool operators and delivery partners. Secure and manage national agreements that unlock scale and improve access. Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals. Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence. Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector. Who we're looking for We care far more about how you work than where you've worked or what sector you come from. You don't need a background in swimming. You don't need charity experience. What matters is how you think, how you lead, and the energy you bring. People who thrive here have: Ambition for growth. You're excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists. Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don't wait for perfect information or permission before acting. The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed. Confidence leading through change. You've helped programmes or services evolve through growth, complexity, or transformation, and you're comfortable making decisions in imperfect conditions. Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders. A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward. Bonus points if: You've worked in a scale-up, start-up, or fast-growing organisation. You've built or reshaped delivery models, partnerships, or systems as things grew. You're motivated by impact and inclusion, and want your work to genuinely change lives. If this sounds like you - and you're excited by the challenge of building something ambitious with real-world impact - we'd love to hear from you. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You'll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of. Bold. This isn't a "run what already exists" role. You'll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls. Driven. We're growing fast, and programmes sit at the centre of that growth. If you're ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next. Personal. We're founder-led and people-first. You'll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care. Joyful. Swimming should be positive, empowering, and fun - especially for children who've too often been excluded. You'll help ensure our programmes don't just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice. You'll attend weekend events throughout the summer. Some travel required to pools, partners, and events (including occasional weekends) Salary: Head of: £46k - £57k (depending on experience) How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are. Here's what we'd love to know somewhere within your application: What's the boldest change you've delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen? Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat. Email us. Book a call with me Here Ready to apply? Send your application by an email via the button below with the subject line: "Programmes at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. We're excited to meet you. Let's build something brilliant together.
Jan 10, 2026
Full time
Head of Programmes / Programmes Director, Level Water What we're building Level Water exists to solve a problem that shouldn't exist: too many disabled children are still missing out on high-quality swimming lessons. We've built a delivery model that works. Families trust us. Pools want to work with us. Funders back us. We're well-funded (80% unrestricted) and responding to growing demand. Now we're entering the next stage: scaling what works without losing quality, care, or joy. This role sits right at the heart of that mission - leading not just how our programmes are delivered, but how we define, measure, and grow our impact. We're Level Water - a founder-led charity solving unequal access to swimming for children with disabilities. We're not a typical charity. We own our swim events and run them like a business, creating a sustainable income stream that directly funds our programmes. That model gives us the freedom to move fast, test ideas, and build something that doesn't exist anywhere else. Because we're self-sustaining, we can make clear, confident decisions about our programme and impact direction. If you want to help tackle unequal access to sport - and shape how a modern charity designs, delivers, and measures programmes at scale - this is your chance. The opportunity This isn't a "keep programmes running" role. This is a build, lead, and scale a national delivery model role. As Head of Programmes, you'll own how Level Water's programmes are designed, delivered, improved, and expanded. You'll take a proven model, design for growth and help turn it into something category-defining - working at pace, making smart decisions, and setting the standard for what inclusive swimming can look like across the UK. You'll work closely with the CEO and senior team, lead our brilliant programme function (a Training and Excellence Manager and Programmes Officer), and bring energy and momentum to a part of the organisation that sits right at the heart of our impact. If you're excited by growth, complexity, and building something that really matters, you'll thrive here. If you're looking for a role where you can play it safe, this probably isn't it. What you'll actually own Programme design, quality & scale: You'll own how Level Water's programmes are designed, delivered, and grown - now and into the future. Set the strategic direction for our lesson delivery model, ensuring it scales without losing quality, care, or joy. Lead and develop the Programmes team, setting clear priorities, standards, and ways of working. Ensure programmes are safe, inclusive, effective, and consistently high-quality as delivery expands. Build the systems and processes that make great delivery easier at scale, not harder. Impact, learning & continuous improvement: You'll define how we understand, measure, and improve our impact - and use learning to drive better delivery. Ensure we gather meaningful insight from families, swimmers, teachers, and partners. Turn data and feedback into clear learning that actively shapes programme decisions. Lead Level Water's approach to impact reporting for funders, partners, Trustees, and the Board, alongside the Senior Leadership Team. Set clear success measures and use them to guide prioritisation, iteration, and growth. Strategic partnerships, funding & sector influence: You'll build the relationships and credibility that enable sustainable programme growth and wider change. Build and manage strategic partnerships with national pool operators and delivery partners. Secure and manage national agreements that unlock scale and improve access. Work closely with Fundraising to shape strong, realistic programme content for grants and funding proposals. Own the programme side of grant-funded delivery, ensuring work is well planned, delivered to a high standard, and reported with clarity and confidence. Represent Level Water externally as a credible, influential voice in inclusive swimming, helping to shift culture and practice across the sector. Who we're looking for We care far more about how you work than where you've worked or what sector you come from. You don't need a background in swimming. You don't need charity experience. What matters is how you think, how you lead, and the energy you bring. People who thrive here have: Ambition for growth. You're excited by the moment where something good needs to scale - and you want to help shape what comes next, not just maintain what already exists. Ownership and momentum. You take responsibility, spot opportunities, and move things forward. You don't wait for perfect information or permission before acting. The ability to hold strategy and delivery together. You can zoom out to set direction and zoom in to make sure things actually work - and you know when each is needed. Confidence leading through change. You've helped programmes or services evolve through growth, complexity, or transformation, and you're comfortable making decisions in imperfect conditions. Strong relational leadership. You build trust quickly, bring people with you, and create credibility with partners, teams, and senior stakeholders. A solutions-first mindset. When things get complicated (and they will), you stay calm, pragmatic, and focused on what will move things forward. Bonus points if: You've worked in a scale-up, start-up, or fast-growing organisation. You've built or reshaped delivery models, partnerships, or systems as things grew. You're motivated by impact and inclusion, and want your work to genuinely change lives. If this sounds like you - and you're excited by the challenge of building something ambitious with real-world impact - we'd love to hear from you. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - shape how this role shows up in practice. You'll be expected to bring ambition, move with purpose, care deeply about people, and help build programmes that feel genuinely joyful to be part of. Bold. This isn't a "run what already exists" role. You'll challenge assumptions, set direction, and help shape the future of inclusive swimming. We want your judgement, your ideas, and your confidence to make clear calls. Driven. We're growing fast, and programmes sit at the centre of that growth. If you're ambitious about scale, impact, and building something that lasts, there's a real opportunity here to lead what comes next. Personal. We're founder-led and people-first. You'll work closely with families, partners, and colleagues, balancing high standards with empathy, clarity, and care. Joyful. Swimming should be positive, empowering, and fun - especially for children who've too often been excluded. You'll help ensure our programmes don't just deliver outcomes, but create experiences that build confidence, independence, and a lifelong love of the water. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells, your choice. You'll attend weekend events throughout the summer. Some travel required to pools, partners, and events (including occasional weekends) Salary: Head of: £46k - £57k (depending on experience) How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Great. A video introduction? Awesome. Whatever format helps you shine and show us who you are. Here's what we'd love to know somewhere within your application: What's the boldest change you've delivered that improved outcomes for the people your programme existed to serve - and what did you personally do to make it happen? Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Lucy Powell, Operations Director at Level Water, and I'd genuinely love to chat. Email us. Book a call with me Here Ready to apply? Send your application by an email via the button below with the subject line: "Programmes at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. We're excited to meet you. Let's build something brilliant together.
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK's roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date:Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews:4th February 2026, in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years' experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation We are the UK's largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 10, 2026
Full time
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK's roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date:Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews:4th February 2026, in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years' experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation We are the UK's largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Senior Building and Maintenance Officer Location: Birmingham Salary: £26,520 - £32,240 Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As the Senior Building and Maintenance Officer, you will play a pivotal role in ensuring our client's campus facilities are safe, well-maintained, and aligned with the needs of their vibrant academic community. This is an opportunity to make a real impact by overseeing the physical environment and contributing to the operational excellence of their campus. What You'll Do: Lead, manage, and develop a team of Building and Maintenance Officers, ensuring effective staffing rotas that support an exceptional student experience. Collaborate closely with the Senior Health and Safety Officer to ensure compliance with health and safety standards across campus and external venues. Coordinate the opening and closing of campus buildings, ensuring adherence to standard protocols. Conduct routine and ad-hoc checks of buildings and equipment, keeping detailed records and reporting findings. Oversee external contractors, ensuring high-quality maintenance and repairs. Maintain the physical presentation of campus buildings, ensuring learning spaces and resources are set up appropriately for lessons. Act as an advocate for health and safety policies, providing guidance and escalating concerns as needed. Support campus projects and operational improvements as directed by the Building and Technical Services Manager. Adapt the Building and Maintenance team's operations to reflect the diverse needs of their students, staff, and lecturers. What You'll Bring: A good standard of education, including English and Mathematics. Strong verbal and written communication skills. Team-oriented with excellent interpersonal skills. Flexible, adaptable, and comfortable in a hands-on environment. Competent digital literacy. This is full-time role based on working 37.5 hours per week with some evening and weekend work required. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.
Jan 10, 2026
Full time
Senior Building and Maintenance Officer Location: Birmingham Salary: £26,520 - £32,240 Our client is more than just an educational institution - they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As the Senior Building and Maintenance Officer, you will play a pivotal role in ensuring our client's campus facilities are safe, well-maintained, and aligned with the needs of their vibrant academic community. This is an opportunity to make a real impact by overseeing the physical environment and contributing to the operational excellence of their campus. What You'll Do: Lead, manage, and develop a team of Building and Maintenance Officers, ensuring effective staffing rotas that support an exceptional student experience. Collaborate closely with the Senior Health and Safety Officer to ensure compliance with health and safety standards across campus and external venues. Coordinate the opening and closing of campus buildings, ensuring adherence to standard protocols. Conduct routine and ad-hoc checks of buildings and equipment, keeping detailed records and reporting findings. Oversee external contractors, ensuring high-quality maintenance and repairs. Maintain the physical presentation of campus buildings, ensuring learning spaces and resources are set up appropriately for lessons. Act as an advocate for health and safety policies, providing guidance and escalating concerns as needed. Support campus projects and operational improvements as directed by the Building and Technical Services Manager. Adapt the Building and Maintenance team's operations to reflect the diverse needs of their students, staff, and lecturers. What You'll Bring: A good standard of education, including English and Mathematics. Strong verbal and written communication skills. Team-oriented with excellent interpersonal skills. Flexible, adaptable, and comfortable in a hands-on environment. Competent digital literacy. This is full-time role based on working 37.5 hours per week with some evening and weekend work required. Why Our Client? They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package They continually strive to create a culture of inclusivity so that they truly represent their diverse communities. They particularly welcome applications from people of colour who are underrepresented in their organisation. They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and complete your application.
Management Accountant - Newly Created Role Charity People have partnered with a growing £2million turnover community benefit society to help recruit a Management Accountant. This is a newly created role offering salary between £36,000 - £45,000 per annum. This is an exciting opportunity for a proactive and detail-oriented finance professional to join a dynamic team and play a key role in supporting sustainable growth. Contract: Full-time, with a 3-month probation period Salary: £36,000-£45,000 per annum (dependent on qualifications and experience). A support package for continued study towards professional qualifications is available. Location: Minimum of three days per week in our Brixton office, with support for remote/home working as needed. About the Role Reporting to the Finance Director, you will provide accurate and timely financial management and reporting, ensuring sound financial control, analysis, and statutory compliance. You will work closely with internal teams and external partners to enhance the effectiveness and efficiency of the Finance function. Key Responsibilities: Management & Statutory Reporting: Prepare monthly management accounts, reconcile balance sheet accounts, complete statutory returns (VAT, Companies House, FCA), and support annual audits. Budgeting & Forecasting: Assist with annual budgets, reforecasts, cashflow statements, and ad hoc financial projections. Business Partnering: Provide financial insights to management and project leads, supporting decision-making and project reporting. Supervision: Manage and support the Finance Officer, ensuring professional development and alignment with departmental goals. Systems & Processes: Maintain and improve finance systems and digital tools for accuracy and efficiency. Finance Operations: Oversee sales and purchase ledgers, payroll, and ad hoc financial reporting for senior leadership. Audit & Compliance: Prepare reconciliations for external audits and ensure compliance with HMRC, FCA, and other regulations. General Duties: Uphold organisational policies, confidentiality, equality, and sustainability commitments while representing the organisation professionally. About You Essential: Qualified or part-qualified ACA, ACCA, or CIMA. Strong experience in management accounts preparation, including reconciliation and reporting. Experience with accounting software (QuickBooks & Xero). Excellent attention to detail, strong analytical skills, and commitment to accuracy. Ability to manage multiple priorities in a fast-paced environment. Skilled in budget management and resource optimisation. Confident communicator, able to collaborate effectively across teams and with external partners. Advanced IT proficiency, including Excel. Experience in charity or not-for-profit accounting for grants. Due to the nature of this role and urgency, the client may close the role on Wednesday 14th January, 2026. Candidates shortlisted for this role, will be required to answer one question. Interviews may happy on 15th January, 2026 or w/c 19th January, 2026. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jan 10, 2026
Full time
Management Accountant - Newly Created Role Charity People have partnered with a growing £2million turnover community benefit society to help recruit a Management Accountant. This is a newly created role offering salary between £36,000 - £45,000 per annum. This is an exciting opportunity for a proactive and detail-oriented finance professional to join a dynamic team and play a key role in supporting sustainable growth. Contract: Full-time, with a 3-month probation period Salary: £36,000-£45,000 per annum (dependent on qualifications and experience). A support package for continued study towards professional qualifications is available. Location: Minimum of three days per week in our Brixton office, with support for remote/home working as needed. About the Role Reporting to the Finance Director, you will provide accurate and timely financial management and reporting, ensuring sound financial control, analysis, and statutory compliance. You will work closely with internal teams and external partners to enhance the effectiveness and efficiency of the Finance function. Key Responsibilities: Management & Statutory Reporting: Prepare monthly management accounts, reconcile balance sheet accounts, complete statutory returns (VAT, Companies House, FCA), and support annual audits. Budgeting & Forecasting: Assist with annual budgets, reforecasts, cashflow statements, and ad hoc financial projections. Business Partnering: Provide financial insights to management and project leads, supporting decision-making and project reporting. Supervision: Manage and support the Finance Officer, ensuring professional development and alignment with departmental goals. Systems & Processes: Maintain and improve finance systems and digital tools for accuracy and efficiency. Finance Operations: Oversee sales and purchase ledgers, payroll, and ad hoc financial reporting for senior leadership. Audit & Compliance: Prepare reconciliations for external audits and ensure compliance with HMRC, FCA, and other regulations. General Duties: Uphold organisational policies, confidentiality, equality, and sustainability commitments while representing the organisation professionally. About You Essential: Qualified or part-qualified ACA, ACCA, or CIMA. Strong experience in management accounts preparation, including reconciliation and reporting. Experience with accounting software (QuickBooks & Xero). Excellent attention to detail, strong analytical skills, and commitment to accuracy. Ability to manage multiple priorities in a fast-paced environment. Skilled in budget management and resource optimisation. Confident communicator, able to collaborate effectively across teams and with external partners. Advanced IT proficiency, including Excel. Experience in charity or not-for-profit accounting for grants. Due to the nature of this role and urgency, the client may close the role on Wednesday 14th January, 2026. Candidates shortlisted for this role, will be required to answer one question. Interviews may happy on 15th January, 2026 or w/c 19th January, 2026. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
About the team The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed. We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle. We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone. Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio. The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early. The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery. Key responsibilities: Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets. Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships. Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning. Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission. Support senior colleagues on major prospects with briefings, meeting notes, and follow ups. Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k-£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce. Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team. Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams. Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting. Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes. Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation. Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities. Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team. Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team. Share know how and peer coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues. Attend Impetus events to provide support to Philanthropy team. Person specification Essential : Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations. Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts. Experience developing partnerships and managing an allocated portfolio of donor relationships. Excellent research and prospecting skills. Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM. Strong planning and organisation skills - build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early. Excellent written and verbal communication skills, with strong bid-writing and storytelling ability. Ability to grasp and convey complex ideas, including Impetus' model and the private equity industry. Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate. Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail. A commitment to Impetus' mission Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people. Desirable : Knowledge of the youth, education or employment sectors. Experience fundraising for grant makers, infrastructure organisations or intermediaries. Digital fundraising skills. Ability to think innovatively. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people . click apply for full job details
Jan 10, 2026
Full time
About the team The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed. We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle. We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone. Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio. The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early. The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery. Key responsibilities: Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets. Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships. Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning. Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission. Support senior colleagues on major prospects with briefings, meeting notes, and follow ups. Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k-£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce. Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team. Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams. Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting. Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes. Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation. Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities. Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team. Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team. Share know how and peer coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues. Attend Impetus events to provide support to Philanthropy team. Person specification Essential : Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations. Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts. Experience developing partnerships and managing an allocated portfolio of donor relationships. Excellent research and prospecting skills. Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM. Strong planning and organisation skills - build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early. Excellent written and verbal communication skills, with strong bid-writing and storytelling ability. Ability to grasp and convey complex ideas, including Impetus' model and the private equity industry. Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate. Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail. A commitment to Impetus' mission Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people. Desirable : Knowledge of the youth, education or employment sectors. Experience fundraising for grant makers, infrastructure organisations or intermediaries. Digital fundraising skills. Ability to think innovatively. About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission. We are evidence led and results driven for young people . click apply for full job details
Head of Legal and Monitoring Officer £90,347 - £98,135 per annum 37 hours, Permanent Location/ Work Base: County Hall, Llandrindod Wells Closing date: 01/02/2026 We're seeking an energetic, innovative, and inspirational leader to join our team at Powys County Council, a place where you can truly make your mark and be part of something extraordinary. The successful candidate will join a forward-thinking senior leadership team, passionate about shaping Powys into Wales's most vibrant, inclusive, and environmentally conscious county. In this pivotal role, reporting directly to the Chief Executive and holding statutory responsibilities as Monitoring Officer, you'll be at the heart of our commitment to excellence in governance, compliance, and transparency. Your strategic leadership will drive positive change across your portfolio, playing a central role in supporting the Director of Corporate Services and inspiring a culture of innovation throughout the directorate. You'll offer impartial and expert advice to Cabinet Members, Committees, and Full Council, empowering robust decision-making and safeguarding our democratic principles. Your leadership will be instrumental in creating an open, forward-looking council that welcomes fresh ideas and continually strives for improvement. What we're looking for: A qualified solicitor or barrister with a current practising certificate Extensive senior-level experience in legal and governance leadership Proven ability to provide visionary strategic advice and guidance to elected members and senior colleagues Exceptional leadership skills to inspire, motivate, and build resilient, high-performing teams Outstanding relationship-building skills with internal and external stakeholders A passion for integrity, professionalism, and customer-driven service delivery In return, Powys offers: Flexible working arrangements with a vibrant office culture for key meetings (minimum 2-3 days per week at County Hall or other council offices) Competitive salary and excellent benefits Generous annual leave entitlement Professional development opportunities to support your ambitions A relocation package (where applicable) A supportive, collaborative, and enthusiastic working environment Powys is more than just a stunning place to live, it's the place to be for those who want to enjoy a fantastic quality of life, breath-taking landscapes, and thriving, welcoming communities. With its rich cultural heritage and world-class events such as the Hay Festival, Green Man Festival, and the Royal Welsh Show, Powys is the ideal setting for anyone seeking excitement, opportunity, and a dynamic work-life balance. If you are a forward-thinking legal professional with vision, resilience, and the drive to make a true difference in an inspiring environment, we would be delighted to hear from you. Come and help us make Powys the most exciting, dynamic, and rewarding place to work in Wales. For more information and to apply, please click the 'Apply' button.
Jan 10, 2026
Full time
Head of Legal and Monitoring Officer £90,347 - £98,135 per annum 37 hours, Permanent Location/ Work Base: County Hall, Llandrindod Wells Closing date: 01/02/2026 We're seeking an energetic, innovative, and inspirational leader to join our team at Powys County Council, a place where you can truly make your mark and be part of something extraordinary. The successful candidate will join a forward-thinking senior leadership team, passionate about shaping Powys into Wales's most vibrant, inclusive, and environmentally conscious county. In this pivotal role, reporting directly to the Chief Executive and holding statutory responsibilities as Monitoring Officer, you'll be at the heart of our commitment to excellence in governance, compliance, and transparency. Your strategic leadership will drive positive change across your portfolio, playing a central role in supporting the Director of Corporate Services and inspiring a culture of innovation throughout the directorate. You'll offer impartial and expert advice to Cabinet Members, Committees, and Full Council, empowering robust decision-making and safeguarding our democratic principles. Your leadership will be instrumental in creating an open, forward-looking council that welcomes fresh ideas and continually strives for improvement. What we're looking for: A qualified solicitor or barrister with a current practising certificate Extensive senior-level experience in legal and governance leadership Proven ability to provide visionary strategic advice and guidance to elected members and senior colleagues Exceptional leadership skills to inspire, motivate, and build resilient, high-performing teams Outstanding relationship-building skills with internal and external stakeholders A passion for integrity, professionalism, and customer-driven service delivery In return, Powys offers: Flexible working arrangements with a vibrant office culture for key meetings (minimum 2-3 days per week at County Hall or other council offices) Competitive salary and excellent benefits Generous annual leave entitlement Professional development opportunities to support your ambitions A relocation package (where applicable) A supportive, collaborative, and enthusiastic working environment Powys is more than just a stunning place to live, it's the place to be for those who want to enjoy a fantastic quality of life, breath-taking landscapes, and thriving, welcoming communities. With its rich cultural heritage and world-class events such as the Hay Festival, Green Man Festival, and the Royal Welsh Show, Powys is the ideal setting for anyone seeking excitement, opportunity, and a dynamic work-life balance. If you are a forward-thinking legal professional with vision, resilience, and the drive to make a true difference in an inspiring environment, we would be delighted to hear from you. Come and help us make Powys the most exciting, dynamic, and rewarding place to work in Wales. For more information and to apply, please click the 'Apply' button.
Join Our Team as a Contracts Manager! Location: North West Contract Type: Permanent Driving Required: Yes Are you passionate about making a positive impact on housing and sustainability? Do you thrive in a dynamic environment where your expertise can drive meaningful change? If so, we invite you to apply for the role of Contracts Manager within our Asset Management team! Our mission is to ensure that homes are safe, warm, and sustainable for generations to come. As the Contracts Manager, you'll play a crucial role in leading our Warm Homes Programme, overseeing contracts from initial procurement to practical completion, ensuring quality, compliance and value for money. What You'll Do: Lead the Warm Homes Programme: Manage contracts and ensure successful delivery, while minimising disruption to residents. Ensure Compliance: Oversee the administration of Principal Contractors and Retrofit Assessment service providers. Manage Budgets: Achieve annual budgets and milestones in accordance with financial regulations. Strengthen Partnerships: Collaborate with external partners and other stakeholders to secure funding and drive energy efficiency initiatives. Support Staff Development: Lead a team including a Building Surveyor, Customer Liaison Officer and Sustainability Coordinator, ensuring performance aligns with corporate objectives. Drive Process Improvements: Enhance working methods and systems to maximise performance, quality standards, and customer care. Health and Safety Oversight: Conduct risk assessments and monitor health and safety during project delivery. What We're Looking For: Qualifications: Higher education in construction, project management, quantity surveying, or a related field. Experience: Proven track record in contract management within property, construction, or asset management, ideally at a senior level. Knowledge: Familiarity with retrofit principles and funding schemes like SHDF, ECO, and LAD is desirable. Skills: Excellent communication, organisational skills, and proficiency in Microsoft Office (especially Excel). Personal Qualities: Resilient, empathetic, and committed to personal development, with a strong sense of integrity and professionalism. Why Join Us? Hybrid Working: Enjoy a flexible work environment that promotes work-life balance. Professional Development: Opportunities for personal and professional growth in property asset management and sustainability. Supportive Team Culture: Work within a vibrant team that values diversity and fosters a positive working atmosphere. Contact Liam Jones on (phone number removed) for further information.
Jan 10, 2026
Full time
Join Our Team as a Contracts Manager! Location: North West Contract Type: Permanent Driving Required: Yes Are you passionate about making a positive impact on housing and sustainability? Do you thrive in a dynamic environment where your expertise can drive meaningful change? If so, we invite you to apply for the role of Contracts Manager within our Asset Management team! Our mission is to ensure that homes are safe, warm, and sustainable for generations to come. As the Contracts Manager, you'll play a crucial role in leading our Warm Homes Programme, overseeing contracts from initial procurement to practical completion, ensuring quality, compliance and value for money. What You'll Do: Lead the Warm Homes Programme: Manage contracts and ensure successful delivery, while minimising disruption to residents. Ensure Compliance: Oversee the administration of Principal Contractors and Retrofit Assessment service providers. Manage Budgets: Achieve annual budgets and milestones in accordance with financial regulations. Strengthen Partnerships: Collaborate with external partners and other stakeholders to secure funding and drive energy efficiency initiatives. Support Staff Development: Lead a team including a Building Surveyor, Customer Liaison Officer and Sustainability Coordinator, ensuring performance aligns with corporate objectives. Drive Process Improvements: Enhance working methods and systems to maximise performance, quality standards, and customer care. Health and Safety Oversight: Conduct risk assessments and monitor health and safety during project delivery. What We're Looking For: Qualifications: Higher education in construction, project management, quantity surveying, or a related field. Experience: Proven track record in contract management within property, construction, or asset management, ideally at a senior level. Knowledge: Familiarity with retrofit principles and funding schemes like SHDF, ECO, and LAD is desirable. Skills: Excellent communication, organisational skills, and proficiency in Microsoft Office (especially Excel). Personal Qualities: Resilient, empathetic, and committed to personal development, with a strong sense of integrity and professionalism. Why Join Us? Hybrid Working: Enjoy a flexible work environment that promotes work-life balance. Professional Development: Opportunities for personal and professional growth in property asset management and sustainability. Supportive Team Culture: Work within a vibrant team that values diversity and fosters a positive working atmosphere. Contact Liam Jones on (phone number removed) for further information.
Corporate Performance Manager 51,356.00- 53,460.00 Lead the Performance team in managing the performance cycle at both strategic and departmental levels. Ensure alignment of our actions with its ambitions. Develop and maintain performance policies and frameworks, provide expert advice, and deliver regular reports to support informed decision-making. Duties and Responsibilities: Be responsible for the development and implementation of appropriate performance monitoring and reporting systems across the business, and the production of regular performance monitoring reports. Provide advice and guidance to senior leaders and members on performance activity, promoting the use of intelligent analysis and research to provide assurance to the organisation that oversight of performance and quality activity is timely, robust and transparent. Lead, develop and manage the development, implementation and continuous improvement of performance frameworks, researching, identifying and implementing new and innovative solutions to improve how data is extracted and presented. Manage the Performance team overseeing strategic and departmental performance cycles. Develop and implement an outcome-focused Performance Management Framework and related strategies and maintenance of the Business Performance Management Policy. Reintroduce and sustain Departmental Service Plans to embed performance management at both a departmental and strategic level. Corporate Responsibilities: We will make every reasonable effort to supply the necessary employment aids, equipment or adaptations to enable employees to perform the full duties of the job in accordance with the Equality Act 2010 where a post holder is disabled. You will Demonstrate a commitment to the principles of equality of opportunity and fairness of treatment in relation to employment issues and service delivery. Respect all confidentialities and principles and practices of the Data Protection Act. Comply with Health and Safety policies and legislation. Be committed to continuous personal development, including Middlesbrough learns. Demonstrate a commitment to the safeguarding of children and vulnerable adults, highlighting any areas of concern with the appropriate service and adhering to the policies relating to these issues. The above duties and responsibilities cannot totally encompass or define all tasks which may be required. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility: these factors are reflected in the post. Being passionate about working with a commitment to meeting our values. QUALIFICATIONS: Qualification in a performance, public policy, politics, data or analytical related field or equivalent professional development and experience. Evidence of recent relevant Continuous Professional Development to demonstrate up to date understanding of local government performance management best practice. KNOWLEDGE & EXPERIENCE: Proven achievement of success working in complex public sector organisation with experience of devising effective strategies and policies which improve performance. Experience of designing or supporting the design of Performance Frameworks, across a whole complex public sector organisation, with supporting information and monitoring arrangements which allow for robust scrutiny and enable timely decision making to address concerns about performance and realign effort. Ability to operate sensitively in a political environment, developing relationships with all members gaining respect, trust, and confidence when delivering performance information. Knowledge of data transformation good practice. Knowledge and experience of key systems that the council will be using to enable it to embed a Performance Management Framework including iDeagen, Alteryx and Power BI. Experience of analysing complex data and presenting that to senior officers and Members alongside analysis to drive identification and addressing of performance issues. Interested please apply.
Jan 10, 2026
Full time
Corporate Performance Manager 51,356.00- 53,460.00 Lead the Performance team in managing the performance cycle at both strategic and departmental levels. Ensure alignment of our actions with its ambitions. Develop and maintain performance policies and frameworks, provide expert advice, and deliver regular reports to support informed decision-making. Duties and Responsibilities: Be responsible for the development and implementation of appropriate performance monitoring and reporting systems across the business, and the production of regular performance monitoring reports. Provide advice and guidance to senior leaders and members on performance activity, promoting the use of intelligent analysis and research to provide assurance to the organisation that oversight of performance and quality activity is timely, robust and transparent. Lead, develop and manage the development, implementation and continuous improvement of performance frameworks, researching, identifying and implementing new and innovative solutions to improve how data is extracted and presented. Manage the Performance team overseeing strategic and departmental performance cycles. Develop and implement an outcome-focused Performance Management Framework and related strategies and maintenance of the Business Performance Management Policy. Reintroduce and sustain Departmental Service Plans to embed performance management at both a departmental and strategic level. Corporate Responsibilities: We will make every reasonable effort to supply the necessary employment aids, equipment or adaptations to enable employees to perform the full duties of the job in accordance with the Equality Act 2010 where a post holder is disabled. You will Demonstrate a commitment to the principles of equality of opportunity and fairness of treatment in relation to employment issues and service delivery. Respect all confidentialities and principles and practices of the Data Protection Act. Comply with Health and Safety policies and legislation. Be committed to continuous personal development, including Middlesbrough learns. Demonstrate a commitment to the safeguarding of children and vulnerable adults, highlighting any areas of concern with the appropriate service and adhering to the policies relating to these issues. The above duties and responsibilities cannot totally encompass or define all tasks which may be required. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility: these factors are reflected in the post. Being passionate about working with a commitment to meeting our values. QUALIFICATIONS: Qualification in a performance, public policy, politics, data or analytical related field or equivalent professional development and experience. Evidence of recent relevant Continuous Professional Development to demonstrate up to date understanding of local government performance management best practice. KNOWLEDGE & EXPERIENCE: Proven achievement of success working in complex public sector organisation with experience of devising effective strategies and policies which improve performance. Experience of designing or supporting the design of Performance Frameworks, across a whole complex public sector organisation, with supporting information and monitoring arrangements which allow for robust scrutiny and enable timely decision making to address concerns about performance and realign effort. Ability to operate sensitively in a political environment, developing relationships with all members gaining respect, trust, and confidence when delivering performance information. Knowledge of data transformation good practice. Knowledge and experience of key systems that the council will be using to enable it to embed a Performance Management Framework including iDeagen, Alteryx and Power BI. Experience of analysing complex data and presenting that to senior officers and Members alongside analysis to drive identification and addressing of performance issues. Interested please apply.
Financial Controller Department: Finance Employment Type: Full Time Location: London Reporting To: Chief Financial Officer Compensation: £90,000 - £100,000 / year Description Pod is one of the UK's leading EV charging providers, trusted by more than 250,000 customers and powering over five million electric miles every single day. Behind these numbers is a dedicated team working together to build a cleaner, smarter and more sustainable energy future. As part of the EDF family, the UK's largest generator of zero carbon electricity, we have the scale and stability to grow with confidence while continuing to innovate. We partner with major automotive brands, national homebuilders and some of the UK's biggest retailers to deliver smart charging solutions that support drivers, balance the grid and make clean energy accessible for all. Our mission is simple, to manage the flow of energy in a way that benefits both people and the planet. If you want to join a purpose driven organisation where Truth, Edge and Care shape how we work, we'd love to meet you. This role is ideal for someone who loves combining technical excellence with team leadership and operational improvement. You'll shape how we report, analyse, and understand our financial performance while developing a talented team and strengthening our finance operations. If you're a driven, detail oriented finance leader who enjoys making things better every day, you'll thrive in this role. You will: Own Month End Close, delivering accurate, timely and compliant close processes across all entities Provide High Quality Financial Insights for the CFO and senior leadership through analysis, variance commentary and trends Enhance Business Reporting by partnering with FP&A and Group Reporting to improve and standardise reporting Lead, Coach and Develop a team of six, supporting performance, growth and clear workload management Oversee Billing Operations, ensuring timely invoicing and effective financial controls Drive Continuous Improvement by identifying and implementing operational enhancements Coordinate External Audits with complete schedules, reconciliations and supporting documentation Ensure Strong Financial Controls aligned with policies, regulations and best practice governance Oversee Cashflow and Working Capital, supporting forecasting, liquidity management and financial stability Collaborate Cross Functionally to ensure financial processes accurately reflect business activity and enable informed decision making Electrify us with your skills: We think the role would be great for somebody who is a Fully qualified accountant, ACA, ACCA, CIMA or equivalent, with several years post qualification experience. As well as being: Audit trained background strongly preferred Proven experience leading high performing finance teams Strong technical knowledge of accounting standards, financial processes and internal controls Demonstrated ability to drive process improvements and operational efficiency Excellent communication skills, able to partner confidently with senior stakeholders Ability to manage multiple priorities in a fast paced environment SAP experience is a strong advantage. Perks and Benefits Company Bonus Scheme Car Allowance Free Pod Point Charger Access for you and up to 5 family/friends to the UnMind wellbeing platform Flexible hybrid working model (8-12 days in our London office, per month) Work abroad for up to 20 days per year Family & friend discount scheme 25 days holiday (plus flexible Bank Holiday scheme) Very generous parental and family leave Pension scheme with a 4.5% matched contribution Eyecare scheme Life insurance covering up to 4x your annual salary Virtual GP provided by HealthHero Employee Assistance Program Free Mortgage Advice Discounted Gym Memberships Cycle2Work Scheme Important Information You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice. Good luck and we look forward to speaking with you soon!
Jan 10, 2026
Full time
Financial Controller Department: Finance Employment Type: Full Time Location: London Reporting To: Chief Financial Officer Compensation: £90,000 - £100,000 / year Description Pod is one of the UK's leading EV charging providers, trusted by more than 250,000 customers and powering over five million electric miles every single day. Behind these numbers is a dedicated team working together to build a cleaner, smarter and more sustainable energy future. As part of the EDF family, the UK's largest generator of zero carbon electricity, we have the scale and stability to grow with confidence while continuing to innovate. We partner with major automotive brands, national homebuilders and some of the UK's biggest retailers to deliver smart charging solutions that support drivers, balance the grid and make clean energy accessible for all. Our mission is simple, to manage the flow of energy in a way that benefits both people and the planet. If you want to join a purpose driven organisation where Truth, Edge and Care shape how we work, we'd love to meet you. This role is ideal for someone who loves combining technical excellence with team leadership and operational improvement. You'll shape how we report, analyse, and understand our financial performance while developing a talented team and strengthening our finance operations. If you're a driven, detail oriented finance leader who enjoys making things better every day, you'll thrive in this role. You will: Own Month End Close, delivering accurate, timely and compliant close processes across all entities Provide High Quality Financial Insights for the CFO and senior leadership through analysis, variance commentary and trends Enhance Business Reporting by partnering with FP&A and Group Reporting to improve and standardise reporting Lead, Coach and Develop a team of six, supporting performance, growth and clear workload management Oversee Billing Operations, ensuring timely invoicing and effective financial controls Drive Continuous Improvement by identifying and implementing operational enhancements Coordinate External Audits with complete schedules, reconciliations and supporting documentation Ensure Strong Financial Controls aligned with policies, regulations and best practice governance Oversee Cashflow and Working Capital, supporting forecasting, liquidity management and financial stability Collaborate Cross Functionally to ensure financial processes accurately reflect business activity and enable informed decision making Electrify us with your skills: We think the role would be great for somebody who is a Fully qualified accountant, ACA, ACCA, CIMA or equivalent, with several years post qualification experience. As well as being: Audit trained background strongly preferred Proven experience leading high performing finance teams Strong technical knowledge of accounting standards, financial processes and internal controls Demonstrated ability to drive process improvements and operational efficiency Excellent communication skills, able to partner confidently with senior stakeholders Ability to manage multiple priorities in a fast paced environment SAP experience is a strong advantage. Perks and Benefits Company Bonus Scheme Car Allowance Free Pod Point Charger Access for you and up to 5 family/friends to the UnMind wellbeing platform Flexible hybrid working model (8-12 days in our London office, per month) Work abroad for up to 20 days per year Family & friend discount scheme 25 days holiday (plus flexible Bank Holiday scheme) Very generous parental and family leave Pension scheme with a 4.5% matched contribution Eyecare scheme Life insurance covering up to 4x your annual salary Virtual GP provided by HealthHero Employee Assistance Program Free Mortgage Advice Discounted Gym Memberships Cycle2Work Scheme Important Information You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice. Good luck and we look forward to speaking with you soon!
Senior Finance Business Partner (Associate Director) Application Deadline: 26 January 2026 Department: Finance Employment Type: Permanent Location: Sheffield Reporting To: Hannah Williams Compensation: £65,000 - £75,000 / year Description Senior Finance Business Partner (Associate Director) Location: Sheffield Hybrid Working (Expectation that you will attend an office 2 days per week) Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Between £65,000 to £75,000 (Sheffield) depending on experience Key Benefits Click here for a complete list of benefits 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday 15% employer pension contribution Flexible working Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance Paid voluntary days, maternity, paternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology and plenty more The Role This position sits within the Financial Management branch of the Financial Analytics, Management & Strategy team and is pivotal to delivering the CFO's vision by providing high-quality business partnering, robust financial oversight and strategic insight. You will act as the lead Finance Business Partner for the Chief Banking officer, overseeing a small team and ensuring accurate forecasting, management accounts and financial analysis, and provide trusted, value-adding advice, constructive challenge, and ensure budgets are effectively managed to deliver organisational objectives. This is a key leadership role, and you will need to be a qualified finance professional with excellent stakeholder engagement skills, and the ability to translate complex financial data into clear insights. You will also be able to demonstrate a commitment to driving evidence-based decision making, risk mitigation and continuous improvement across financial processes, and also have experience in both senior finance business partnering and management accounting, including budget setting and in-year management. With experience in both senior finance business partnering and management accounting, including budget setting and in-year management, you will be able to demonstrable excellent communication and influencing skills, and experience in supporting with business cases and with investment appraisals. People management experience is also essential. Knowledge of public sector finance frameworks (MPM/CBG); risk and counter-fraud awareness; and workforce planning experience is desirable. Click here to see the full job description
Jan 10, 2026
Full time
Senior Finance Business Partner (Associate Director) Application Deadline: 26 January 2026 Department: Finance Employment Type: Permanent Location: Sheffield Reporting To: Hannah Williams Compensation: £65,000 - £75,000 / year Description Senior Finance Business Partner (Associate Director) Location: Sheffield Hybrid Working (Expectation that you will attend an office 2 days per week) Contract: Permanent Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri) Salary: Between £65,000 to £75,000 (Sheffield) depending on experience Key Benefits Click here for a complete list of benefits 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday 15% employer pension contribution Flexible working Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance Paid voluntary days, maternity, paternity, adoption, and shared parental leave Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology and plenty more The Role This position sits within the Financial Management branch of the Financial Analytics, Management & Strategy team and is pivotal to delivering the CFO's vision by providing high-quality business partnering, robust financial oversight and strategic insight. You will act as the lead Finance Business Partner for the Chief Banking officer, overseeing a small team and ensuring accurate forecasting, management accounts and financial analysis, and provide trusted, value-adding advice, constructive challenge, and ensure budgets are effectively managed to deliver organisational objectives. This is a key leadership role, and you will need to be a qualified finance professional with excellent stakeholder engagement skills, and the ability to translate complex financial data into clear insights. You will also be able to demonstrate a commitment to driving evidence-based decision making, risk mitigation and continuous improvement across financial processes, and also have experience in both senior finance business partnering and management accounting, including budget setting and in-year management. With experience in both senior finance business partnering and management accounting, including budget setting and in-year management, you will be able to demonstrable excellent communication and influencing skills, and experience in supporting with business cases and with investment appraisals. People management experience is also essential. Knowledge of public sector finance frameworks (MPM/CBG); risk and counter-fraud awareness; and workforce planning experience is desirable. Click here to see the full job description
Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £70,975 per annum, based on a 36-hour working week. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey County Council. This is a senior role within Customer Services, responsible for ensuring a consistent, high-quality and customer-focused approach to complaint handling. You will ensure the voice of the customer is central to service improvement, organisational learning and policy development. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The post has two key leadership facets: Direct accountability for line managing a dedicated complaints team, ensuring high performance, quality and professional standards. Matrix leadership across other complaints teams within the organisation, working collaboratively to strengthen consistency of approach, improve performance and embed best practice organisation-wide. You will play a critical role in supporting Surrey Councils through Devolution and Local Government Reorganisation (D&LGR), helping to prepare for Vesting Day and beyond. This includes ensuring complaints handling arrangements are safe, legal, and consistent throughout the transition, supporting new operating models, and shaping the complaints framework for the two new local authorities. This is an exciting opportunity to influence how complaints and customer feedback are managed in a newly formed local government landscape. Key Responsibilities Provide organisation-wide leadership and specialist expertise in complaints management Manage high-risk and high-profile complaints across high volume service areas Drive service improvement by embedding learning from complaints Deliver insight, reporting and assurance to senior leaders and Audit & Governance Committee Act as the organisation's Link Officer for the Local Government & Social Care Ombudsman Develop and deliver training to build capability and consistent practice Lead, motivate and develop staff within your directly managed complaints team Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling For full details, please see the attached Job Description. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Leadership experience in complaints handling, service improvement, and customer experience, ideally in a complex or public-sector setting. Ability to lead through influence and direct management, building strong collaborative relationships across teams. Experience driving change, aligning practices and priorities to deliver consistent standards and improved performance organisation-wide. To apply, we request that you submit a CV, and a personal statement of no more than two pages which outlines the reasons for your interest in this role and your relevant qualifications and experience. Contact Us Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion, please contact Eleanor Brown via email at . The job advert closes at 23:59 on 15/01/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jan 10, 2026
Full time
Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £70,975 per annum, based on a 36-hour working week. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey County Council. This is a senior role within Customer Services, responsible for ensuring a consistent, high-quality and customer-focused approach to complaint handling. You will ensure the voice of the customer is central to service improvement, organisational learning and policy development. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role The post has two key leadership facets: Direct accountability for line managing a dedicated complaints team, ensuring high performance, quality and professional standards. Matrix leadership across other complaints teams within the organisation, working collaboratively to strengthen consistency of approach, improve performance and embed best practice organisation-wide. You will play a critical role in supporting Surrey Councils through Devolution and Local Government Reorganisation (D&LGR), helping to prepare for Vesting Day and beyond. This includes ensuring complaints handling arrangements are safe, legal, and consistent throughout the transition, supporting new operating models, and shaping the complaints framework for the two new local authorities. This is an exciting opportunity to influence how complaints and customer feedback are managed in a newly formed local government landscape. Key Responsibilities Provide organisation-wide leadership and specialist expertise in complaints management Manage high-risk and high-profile complaints across high volume service areas Drive service improvement by embedding learning from complaints Deliver insight, reporting and assurance to senior leaders and Audit & Governance Committee Act as the organisation's Link Officer for the Local Government & Social Care Ombudsman Develop and deliver training to build capability and consistent practice Lead, motivate and develop staff within your directly managed complaints team Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling For full details, please see the attached Job Description. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Leadership experience in complaints handling, service improvement, and customer experience, ideally in a complex or public-sector setting. Ability to lead through influence and direct management, building strong collaborative relationships across teams. Experience driving change, aligning practices and priorities to deliver consistent standards and improved performance organisation-wide. To apply, we request that you submit a CV, and a personal statement of no more than two pages which outlines the reasons for your interest in this role and your relevant qualifications and experience. Contact Us Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion, please contact Eleanor Brown via email at . The job advert closes at 23:59 on 15/01/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
An exciting opportunity has emerged for a Resolutions Assignment Officer to join the Customer Resolutions team at one of Adecco's leading public sector housing clients in a full time (35 hours each week, Monday to Friday) role, initially for four months and paying up to 36,340 per annum. This is a key role as our client looks to shape their complaints function to be the best for their customers. Based in our client's Dartford Head Office for at least four days a week (Monday to Thursday with Friday working from home), the role of the Officer will be to manage and monitor the MP and Councillor inbox, ensuring that Heads of Service are chased for responses and responses achieve the quality expected. They will be responsible for providing proactive updates for MPs as well as weekly performance information with Senior Leaders. You will escalate cases of concern appropriately and be available to speak to case workers directly. Reporting directly into the Head of Customer Resolutions, the key tasks of this role will be Managing an Outlook inbox where our client receives contact from MPs/Councillors. Messages are triaged from the location for the appropriate person to respond and they will return their draft to their inbox for it to be sent to the relevant person. Starting cases on the internal IT system (CRM which is MS Dynamics). You will use the same case to track responses and ensure they are closed etc with responses recorded Reviewing draft response to ensure that they cover the key concerns that the Councillor/ MP is raising. You must be confident enough to redraft if necessary and challenge. If ongoing contact is needed after the initial response, you must ensure that it is tracked and delivered This would probably suit someone with a strong administrative background and housing knowledge, as the successful candidate must be super organised and on top of chasing etc. You need to be confident drafting and IT literate for MS Dynamics. You may also need to navigate around the system to pull some drafts together. A confident telephone manner is essential and to be persistent where needed. Only applicants who feel they meet the above criteria and who are happy to work in our clients' Dartford office four days each week need apply.
Jan 10, 2026
Contractor
An exciting opportunity has emerged for a Resolutions Assignment Officer to join the Customer Resolutions team at one of Adecco's leading public sector housing clients in a full time (35 hours each week, Monday to Friday) role, initially for four months and paying up to 36,340 per annum. This is a key role as our client looks to shape their complaints function to be the best for their customers. Based in our client's Dartford Head Office for at least four days a week (Monday to Thursday with Friday working from home), the role of the Officer will be to manage and monitor the MP and Councillor inbox, ensuring that Heads of Service are chased for responses and responses achieve the quality expected. They will be responsible for providing proactive updates for MPs as well as weekly performance information with Senior Leaders. You will escalate cases of concern appropriately and be available to speak to case workers directly. Reporting directly into the Head of Customer Resolutions, the key tasks of this role will be Managing an Outlook inbox where our client receives contact from MPs/Councillors. Messages are triaged from the location for the appropriate person to respond and they will return their draft to their inbox for it to be sent to the relevant person. Starting cases on the internal IT system (CRM which is MS Dynamics). You will use the same case to track responses and ensure they are closed etc with responses recorded Reviewing draft response to ensure that they cover the key concerns that the Councillor/ MP is raising. You must be confident enough to redraft if necessary and challenge. If ongoing contact is needed after the initial response, you must ensure that it is tracked and delivered This would probably suit someone with a strong administrative background and housing knowledge, as the successful candidate must be super organised and on top of chasing etc. You need to be confident drafting and IT literate for MS Dynamics. You may also need to navigate around the system to pull some drafts together. A confident telephone manner is essential and to be persistent where needed. Only applicants who feel they meet the above criteria and who are happy to work in our clients' Dartford office four days each week need apply.
As part of the wider GCO Security team, the Business Information Security Officer (BISO) is pivotal in directing the development and implementation of a common information and technical security vision and strategy to support the delivery of innovative solutions based on groundbreaking technologies. The BISO is advising on the technical implication and interpretation of security controls and related information security requirements to the wider business utilising their in-depth understanding and interaction with their business contacts! BISOs, acting as single points of contact for their business segments, are expected to understand the strategy of their respective business units, own the interactions with group shared security services, and are accountable for the security outcomes of their business units. They are the leading force for information security and cyber risk management being driven at the point closest to the actual risk with insights and understanding of the unique business context! Furthermore, the successful individual will be responsible for defining and verifying security requirements / controls through the Security-by-Design process and be a key contributor to shaping the security strategy, policies, and standards across Virgin Media O2. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we're building a more connected future for everyone. Our ways of working We're a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person. That doesn't just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts. Accessible, inclusive and equitable for all Virgin Media O2 is anequal opportunitiesemployer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; Seasoned experience in IT Security or in-depth understanding of security principles and techniques gained through working in a related area. Skilled at identifying security risks and exposures as well as remedial controls and processes In-depth knowledge and understanding of information security risk concepts and principles as a means of relating business needs to security controls Detailed understanding of various security standard such as ISO27001, PCI DSS, GDPR etc and how they affect the business Good understanding and working knowledge of security solutions, security architecture, DevSecOps, security in hybrid multi-cloud environments and practical implementation of security controls Good interpersonal, influencing, administrative and management skills. High integrity and emotional maturity Strongly dedicated and able to present a credible and effective case for risk management and security requirements with tact and tenacity to senior leaders Strategic orientation with ability to act tactically as required Strong negotiator/facilitator and consensus builder with a focus on achieving goals Ability to communicate effectively at all levels of the organisation The other stuff we are looking for We'd also love you to bring; We would like you to bring a collaborative attitude that fosters trust and open communication with colleagues, partners, and candidates. We would like you to bring a focused approach that centers on achieving goals while maintaining high standards of quality and integrity. What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
Jan 10, 2026
Full time
As part of the wider GCO Security team, the Business Information Security Officer (BISO) is pivotal in directing the development and implementation of a common information and technical security vision and strategy to support the delivery of innovative solutions based on groundbreaking technologies. The BISO is advising on the technical implication and interpretation of security controls and related information security requirements to the wider business utilising their in-depth understanding and interaction with their business contacts! BISOs, acting as single points of contact for their business segments, are expected to understand the strategy of their respective business units, own the interactions with group shared security services, and are accountable for the security outcomes of their business units. They are the leading force for information security and cyber risk management being driven at the point closest to the actual risk with insights and understanding of the unique business context! Furthermore, the successful individual will be responsible for defining and verifying security requirements / controls through the Security-by-Design process and be a key contributor to shaping the security strategy, policies, and standards across Virgin Media O2. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we're building a more connected future for everyone. Our ways of working We're a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person. That doesn't just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts. Accessible, inclusive and equitable for all Virgin Media O2 is anequal opportunitiesemployer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; Seasoned experience in IT Security or in-depth understanding of security principles and techniques gained through working in a related area. Skilled at identifying security risks and exposures as well as remedial controls and processes In-depth knowledge and understanding of information security risk concepts and principles as a means of relating business needs to security controls Detailed understanding of various security standard such as ISO27001, PCI DSS, GDPR etc and how they affect the business Good understanding and working knowledge of security solutions, security architecture, DevSecOps, security in hybrid multi-cloud environments and practical implementation of security controls Good interpersonal, influencing, administrative and management skills. High integrity and emotional maturity Strongly dedicated and able to present a credible and effective case for risk management and security requirements with tact and tenacity to senior leaders Strategic orientation with ability to act tactically as required Strong negotiator/facilitator and consensus builder with a focus on achieving goals Ability to communicate effectively at all levels of the organisation The other stuff we are looking for We'd also love you to bring; We would like you to bring a collaborative attitude that fosters trust and open communication with colleagues, partners, and candidates. We would like you to bring a focused approach that centers on achieving goals while maintaining high standards of quality and integrity. What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
As part of the wider GCO Security team, the Business Information Security Officer (BISO) is pivotal in directing the development and implementation of a common information and technical security vision and strategy to support the delivery of innovative solutions based on groundbreaking technologies. The BISO is advising on the technical implication and interpretation of security controls and related information security requirements to the wider business utilising their in-depth understanding and interaction with their business contacts! BISOs, acting as single points of contact for their business segments, are expected to understand the strategy of their respective business units, own the interactions with group shared security services, and are accountable for the security outcomes of their business units. They are the leading force for information security and cyber risk management being driven at the point closest to the actual risk with insights and understanding of the unique business context! Furthermore, the successful individual will be responsible for defining and verifying security requirements / controls through the Security-by-Design process and be a key contributor to shaping the security strategy, policies, and standards across Virgin Media O2. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we're building a more connected future for everyone. Our ways of working We're a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person. That doesn't just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts. Accessible, inclusive and equitable for all Virgin Media O2 is anequal opportunitiesemployer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; Seasoned experience in IT Security or in-depth understanding of security principles and techniques gained through working in a related area. Skilled at identifying security risks and exposures as well as remedial controls and processes In-depth knowledge and understanding of information security risk concepts and principles as a means of relating business needs to security controls Detailed understanding of various security standard such as ISO27001, PCI DSS, GDPR etc and how they affect the business Good understanding and working knowledge of security solutions, security architecture, DevSecOps, security in hybrid multi-cloud environments and practical implementation of security controls Good interpersonal, influencing, administrative and management skills. High integrity and emotional maturity Strongly dedicated and able to present a credible and effective case for risk management and security requirements with tact and tenacity to senior leaders Strategic orientation with ability to act tactically as required Strong negotiator/facilitator and consensus builder with a focus on achieving goals Ability to communicate effectively at all levels of the organisation The other stuff we are looking for We'd also love you to bring; We would like you to bring a collaborative attitude that fosters trust and open communication with colleagues, partners, and candidates. We would like you to bring a focused approach that centers on achieving goals while maintaining high standards of quality and integrity. What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
Jan 10, 2026
Full time
As part of the wider GCO Security team, the Business Information Security Officer (BISO) is pivotal in directing the development and implementation of a common information and technical security vision and strategy to support the delivery of innovative solutions based on groundbreaking technologies. The BISO is advising on the technical implication and interpretation of security controls and related information security requirements to the wider business utilising their in-depth understanding and interaction with their business contacts! BISOs, acting as single points of contact for their business segments, are expected to understand the strategy of their respective business units, own the interactions with group shared security services, and are accountable for the security outcomes of their business units. They are the leading force for information security and cyber risk management being driven at the point closest to the actual risk with insights and understanding of the unique business context! Furthermore, the successful individual will be responsible for defining and verifying security requirements / controls through the Security-by-Design process and be a key contributor to shaping the security strategy, policies, and standards across Virgin Media O2. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we're building a more connected future for everyone. Our ways of working We're a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person. That doesn't just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts. Accessible, inclusive and equitable for all Virgin Media O2 is anequal opportunitiesemployer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; Seasoned experience in IT Security or in-depth understanding of security principles and techniques gained through working in a related area. Skilled at identifying security risks and exposures as well as remedial controls and processes In-depth knowledge and understanding of information security risk concepts and principles as a means of relating business needs to security controls Detailed understanding of various security standard such as ISO27001, PCI DSS, GDPR etc and how they affect the business Good understanding and working knowledge of security solutions, security architecture, DevSecOps, security in hybrid multi-cloud environments and practical implementation of security controls Good interpersonal, influencing, administrative and management skills. High integrity and emotional maturity Strongly dedicated and able to present a credible and effective case for risk management and security requirements with tact and tenacity to senior leaders Strategic orientation with ability to act tactically as required Strong negotiator/facilitator and consensus builder with a focus on achieving goals Ability to communicate effectively at all levels of the organisation The other stuff we are looking for We'd also love you to bring; We would like you to bring a collaborative attitude that fosters trust and open communication with colleagues, partners, and candidates. We would like you to bring a focused approach that centers on achieving goals while maintaining high standards of quality and integrity. What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you're offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
Sewell Wallis is partnering with a long-standing organisation in Bingley that is seeking an HR Officer to join its team. This West Yorkshire role presents an excellent opportunity for an experienced HR professional to join a supportive environment and play a key role within the HR function. What will you be doing? Supporting recruitment processes and guiding new starters through onboarding. Creating initiatives that strengthen employee relations. Making sure staff receive the correct pay and benefits. Preparing compensation and benefits comparison reports for senior leaders. Championing equality, health and safety across the organisation. Ensuring all employment policies comply with national legislation. Providing guidance to senior management on salaries, redundancy and employment law. Managing and handling confidential information accurately. What skills are we looking for? Previous experience as an HR Advisor or HR Officer, ideally in the education sector. CIPD Level 5 qualification. Excellent attention to detail. Confident communication skills and the ability to engage with individuals at all levels. What's on offer? Up to 36,000 per annum Free on-site parking. Early Friday finish. Clear opportunities for career progression. If you're interested, please send over your CV or get in touch with Emma Johnsen for further details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Jan 10, 2026
Full time
Sewell Wallis is partnering with a long-standing organisation in Bingley that is seeking an HR Officer to join its team. This West Yorkshire role presents an excellent opportunity for an experienced HR professional to join a supportive environment and play a key role within the HR function. What will you be doing? Supporting recruitment processes and guiding new starters through onboarding. Creating initiatives that strengthen employee relations. Making sure staff receive the correct pay and benefits. Preparing compensation and benefits comparison reports for senior leaders. Championing equality, health and safety across the organisation. Ensuring all employment policies comply with national legislation. Providing guidance to senior management on salaries, redundancy and employment law. Managing and handling confidential information accurately. What skills are we looking for? Previous experience as an HR Advisor or HR Officer, ideally in the education sector. CIPD Level 5 qualification. Excellent attention to detail. Confident communication skills and the ability to engage with individuals at all levels. What's on offer? Up to 36,000 per annum Free on-site parking. Early Friday finish. Clear opportunities for career progression. If you're interested, please send over your CV or get in touch with Emma Johnsen for further details. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Principal/Senior Technology Officer (Artificial Intelligence) Role Nature: Volunteer Location: Home-based / Remote The Blockchain & Climate Institute (BCI) is an international volunteers led think tank supporting and advocating the application of blockchain and other data technologies in the global fight against climate change. We are looking for a passionate VOLUNTEER who takes a methodological approach to their work, conducts independent research and analysis, engages with key stakeholders and establishes strategic partnerships to progress the BCI's core mission. This role is for a Principal Technology Officer (PTO - Artificial intelligence) and is a very senior position reporting to the CTO. The successful candidate will provide strategic and technical leadership for Artificial Intelligence across all BCI projects. You will be responsible for overseeing and implementing the use of AI, Machine Learning, Data Science, Data Modelling and associated tooling for internal productivity and climate action. You will perform research, onboard and train other team members, execute proof of concepts and pilots, and build applications using available data sets and AI models. As with all roles in BCI, this role is a voluntary unpaid role. You will have the opportunity to work with a diverse and passionate group of experts, collaborate with leading organisations and stakeholders in the field of climate and sustainability, and contribute to the advancement of knowledge and innovation in this domain. You will also gain valuable experience and skills in emerging technologies, project management, and leadership. Responsibilities Define and execute the AI technology strategy and roadmap for BCI's projects and initiatives; Build, lead and manage the AI technology team, including hiring, training, mentoring, and performance evaluation; Research and identify the best data sets and AI models for our use cases and objectives; Design, develop, test, and deploy applications and solutions using AI, Machine Learning, Data Science, Data Modelling, and associated tooling; Ensure the quality, reliability, security, and scalability of our technology products and services; Monitor and evaluate the performance and impact of our technology solutions and provide feedback and recommendations for improvement; Communicate and collaborate with internal and external stakeholders, including project partners, sponsors, donors, and beneficiaries; Stay updated on the latest trends and developments in the field of emerging technologies, climate, and sustainability; Generate opportunities for strategic partnerships; and Attend conferences and events to promote the BCI, communicate research findings and insights via Powerpoint decks, and engage with key stakeholders. Skills & Abilities Excellent oral communication skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels; Excellent organizational skills and ability to balance competing demands under pressure; Proven ability in computing or math related tasks of Agile technology projects; Experience in building constructive relationships with stakeholders; Experience in working independently and with teams to drive forward projects using own initiative; Experience in designing, planning, and facilitating independent research and the ability to meet tight deadlines; and Excellent communication, presentation, and interpersonal skills with the ability to present ideas appropriately and persuasively General & Specialist Knowledge Strong technical skills, proficient in various programming languages, frameworks, and tools for data analysis and AI development, such as Python, R, TensorFlow, PyTorch, Scikit learn, etc; Familiar with various data sources, formats, and standards, such as APIs, JSON, XML, CSV, etc., and detail oriented; Experience in developing and deploying applications and solutions using cloud platforms, such as AWS, Azure, Google Cloud, etc.; A portfolio of supported Open Source GitHub projects (desirable); Experience in leading and managing technology teams and projects, including agile methodologies, budgeting, reporting, and documentation; and Passionate and knowledgeable about climate and sustainability issues and solutions, with a sense of mission and willingness to learn not just about technology but also about all other aspects that could be necessary to deliver impactful climate actions. Education & Training Bachelor's or master's degree (or equivalent) in Computer Science, Engineering, Information Technology, or related field; Fluent in English; and Aptitude in Arabic, Chinese, French, Russian, or Spanish (desirable). Relevant Experience At least 5 years of professional experience in AI, Machine Learning, Data Science, Data Modelling, or a related field; Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter departmental and inter organisational communication; and Experience of working independently and with teams to drive forward projects using own initiative. What difference will you make? Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette; Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple choice questions) Section B: Situation Judgement Test (20 multiple choice questions) Section C: In Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.
Jan 10, 2026
Full time
THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Principal/Senior Technology Officer (Artificial Intelligence) Role Nature: Volunteer Location: Home-based / Remote The Blockchain & Climate Institute (BCI) is an international volunteers led think tank supporting and advocating the application of blockchain and other data technologies in the global fight against climate change. We are looking for a passionate VOLUNTEER who takes a methodological approach to their work, conducts independent research and analysis, engages with key stakeholders and establishes strategic partnerships to progress the BCI's core mission. This role is for a Principal Technology Officer (PTO - Artificial intelligence) and is a very senior position reporting to the CTO. The successful candidate will provide strategic and technical leadership for Artificial Intelligence across all BCI projects. You will be responsible for overseeing and implementing the use of AI, Machine Learning, Data Science, Data Modelling and associated tooling for internal productivity and climate action. You will perform research, onboard and train other team members, execute proof of concepts and pilots, and build applications using available data sets and AI models. As with all roles in BCI, this role is a voluntary unpaid role. You will have the opportunity to work with a diverse and passionate group of experts, collaborate with leading organisations and stakeholders in the field of climate and sustainability, and contribute to the advancement of knowledge and innovation in this domain. You will also gain valuable experience and skills in emerging technologies, project management, and leadership. Responsibilities Define and execute the AI technology strategy and roadmap for BCI's projects and initiatives; Build, lead and manage the AI technology team, including hiring, training, mentoring, and performance evaluation; Research and identify the best data sets and AI models for our use cases and objectives; Design, develop, test, and deploy applications and solutions using AI, Machine Learning, Data Science, Data Modelling, and associated tooling; Ensure the quality, reliability, security, and scalability of our technology products and services; Monitor and evaluate the performance and impact of our technology solutions and provide feedback and recommendations for improvement; Communicate and collaborate with internal and external stakeholders, including project partners, sponsors, donors, and beneficiaries; Stay updated on the latest trends and developments in the field of emerging technologies, climate, and sustainability; Generate opportunities for strategic partnerships; and Attend conferences and events to promote the BCI, communicate research findings and insights via Powerpoint decks, and engage with key stakeholders. Skills & Abilities Excellent oral communication skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels; Excellent organizational skills and ability to balance competing demands under pressure; Proven ability in computing or math related tasks of Agile technology projects; Experience in building constructive relationships with stakeholders; Experience in working independently and with teams to drive forward projects using own initiative; Experience in designing, planning, and facilitating independent research and the ability to meet tight deadlines; and Excellent communication, presentation, and interpersonal skills with the ability to present ideas appropriately and persuasively General & Specialist Knowledge Strong technical skills, proficient in various programming languages, frameworks, and tools for data analysis and AI development, such as Python, R, TensorFlow, PyTorch, Scikit learn, etc; Familiar with various data sources, formats, and standards, such as APIs, JSON, XML, CSV, etc., and detail oriented; Experience in developing and deploying applications and solutions using cloud platforms, such as AWS, Azure, Google Cloud, etc.; A portfolio of supported Open Source GitHub projects (desirable); Experience in leading and managing technology teams and projects, including agile methodologies, budgeting, reporting, and documentation; and Passionate and knowledgeable about climate and sustainability issues and solutions, with a sense of mission and willingness to learn not just about technology but also about all other aspects that could be necessary to deliver impactful climate actions. Education & Training Bachelor's or master's degree (or equivalent) in Computer Science, Engineering, Information Technology, or related field; Fluent in English; and Aptitude in Arabic, Chinese, French, Russian, or Spanish (desirable). Relevant Experience At least 5 years of professional experience in AI, Machine Learning, Data Science, Data Modelling, or a related field; Nimble business mind with a focus on developing creative solutions; Strong project reporting skills with a focus on inter departmental and inter organisational communication; and Experience of working independently and with teams to drive forward projects using own initiative. What difference will you make? Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: You will hone or learn new skills including research, presentation, writing, professional etiquette; Your mind will be mentally stimulated, hence providing you with a sense of purpose; You will advance and boost your professional career by helping you to make professional connections and giving you real world experience at the intersection between climate and emerging technologies; and Help you develop long lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI's policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple choice questions) Section B: Situation Judgement Test (20 multiple choice questions) Section C: In Tray Exercise (An open ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.