Product Manager

Location: Flexible across England
Closing Date: 25/01/:59

Predominantly known for the role Cafcass has in supporting 140,000 + children and their families every year and ensuring their voices are heard in family proceedings, what may be less well known is our targeted use of technology as a key factor in ensuring we are at the forefront of our sector.

A digital organisation rated Outstanding by Ofsted in 2024, we continually invest to drive performance and efficiency; we have a wholly cloud-based technology stack that is essential in supporting and enabling a diverse, flexible and highly mobile workforce.

Cafcass is recruiting a Product Manager on a permanent basis. The location is flexible with some travel required for team or supplier meetings

Are you a product leader who thrives in delivering innovative, transformational, enterprise solutions?

As Product Manager you will take ownership of product initiatives from concept through to launch and post-release refinement and lifecycle management. This role requires strong cross-functional collaboration, a keen understanding of strategic and operational business needs and the ability to negotiate and prioritise trade-offs for immediate stakeholder benefits with long-term platform security, stability and scalability.

Central to this national role are our award-nominated and internally very highly regarded Cafcass case management applications and related products. These applications are fundamental to our work with children and families and are at the forefront of developments and improvements in our social work practice. They capture all associated data and documents and provide a unique suite of analytics in support of not just Cafcass practice but the wider family justice system too.

Let us tell you a bit more about the role

As Product Manager, you ll play a pivotal leadership role in shaping the strategic direction of our case management applications and software development function. You ll be responsible for defining the product vision, aligning roadmaps with organisational goals and overseeing the full product lifecycle. Collaborating with internal stakeholders and external development and hosting partners, you ll ensure our bespoke solutions meet the evolving needs of the organisation and deliver real value.

You ll lead a talented team including a Senior Product Owner and Lead Developer to deliver high-quality, user-focused outcomes and as a subject matter expert you ll provide advice and report regularly to senior leadership.

and what we re looking for.

If you re passionate about building secure, user-focused enterprise solutions and want to work with an outcomes-driven team comprising internal and external stakeholders and partners, this is your opportunity to make a real difference.

You will have

• Excellent leadership skills
• Experience in a Product Owner or Product Manager or similar role within the IT or technology space, with demonstrable experience of driving successful product launches to time and budget
• Strong collaboration skills with the ability to engage and influence stakeholders at all levels and work closely alongside business colleagues
• Hands-on experience of product roadmap creation, stakeholder negotiations with cross-functional teams, and data-driven decision-making processes
• Proven track record in driving product development processes using agile methodologies
• Strong understanding of user-centred design principles and experience of working closely with design and UX teams, with a proven ability to create exceptional user experiences
• Experience of business analysis, with the ability to identify pragmatic solutions to conflicting requirements or business challenges
• Excellent project management skills

Next steps / timelines

If and when you are ready to apply, our application process is straightforward and quick to complete. You don t need to complete your application in a single visit, you can start it and come back and amend your responses / update your CV, just make sure you come back before the closing date to submit.

Let s make a difference. Together.

If you join us as Product Manager you ll be part of our IT team and will see further references to Together as this is the name of our relationship-based framework that underpins how we work around here. Whether you re one of our social workers or work in a corporate team such as IT, everyone in Cafcass has a critical role to play.

You can find out more about us before you apply here: Cafcass Careers . We also recommend you read the job description.

Be Their Voice

We are Cafcass the Children and Family Court Advisory and Support Service and we represent children in family court cases in England.

Independently advising the family courts about what is safe for children and in their best interests, we speak up for over 140,0000 children every year when the family court makes critical decisions about their futures, ensuring their needs, wishes and feelings are heard.

Watch our video to find out we don t just listen to children s voices but we can be their voice.

We look forward to hearing from you.