Customer Sales Advisor

Customer Sales Advisor Poole £13 per hour Are you commercially minded and passionate about delivering exceptional customer experiences? This is an exciting opportunity to join a thriving business where your sales skills and proactive approach will make a real impact. As a Customer Sales Advisor, you ll be converting inbound enquiries into revenue, upselling across a diverse product range, and building lasting customer relationships. If you thrive in a fast-paced, target-driven environment, this role is for you. As a Customer Sales Advisor, you will benefit from:

• A supportive and collaborative team culture
• Full product and systems training
• Clear targets with structured feedback to help you succeed
• Opportunities for career progression within the business
• Incentives, recognition and rewards for high performance
• Staff discount and additional perks

As a Customer Sales Advisor, your responsibilities will include:

• Achieving and exceeding monthly and quarterly sales targets
• Identifying upselling and cross-selling opportunities to maximise order value
• Handling inbound enquiries via phone, email and live chat professionally
• Processing customer orders accurately and efficiently
• Building rapport to encourage repeat business and brand loyalty

As a Customer Sales Advisor, your experience will include:

• Strong communication skills, both written and verbal
• Proven ability to hit KPIs or motivation to succeed in a performance-driven role
• Confidence in upselling and closing sales while maintaining a helpful tone
• Familiarity with CRM systems or similar platforms
• Excellent organisational skills and attention to detail
• A proactive, solution-focused approach to challenges

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.