Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role We are looking for a Research Analyst to join our Agribusiness Research team in Oxford. Working closely with Team Leads and other senior analysts, you will play a key role in maintaining GlobalData s position as a trusted source of market intelligence on the global agri-commodity markets including sugar, cocoa, coffee, vegetable oils and biofuels. This is an ideal role for someone with a background in economics, agricultural economics, or a related quantitative discipline who is eager to apply their analytical skills to real-world commodity markets and grow into a sector specialist role. Key responsibilities : Assist in the collection, organisation, and maintenance of data covering agri-commodity supply, demand, trade, prices, and policy developments across major producing and consuming countries. Support the development of analytical models and forecasts, working alongside Senior Analysts to update key datasets and validate assumptions. Contribute to the preparation of weekly, monthly, and quarterly publications, ensuring data accuracy and consistency across all outputs. Conduct desk research and quantitative analysis to support market reports, client presentations, and consulting projects. Monitor relevant news, policy changes, and industry developments, helping the team identify emerging trends and risks. Liaise with industry participants including traders, producers, and government agencies to gather information and validate market intelligence. Support the delivery of bespoke client projects and data requests under the guidance of senior analysts and the Agribusiness Consultancy Director. Collaborate with other agribusiness teams (biofuels, oleochemicals, sugar, vegetable oils, coffee, cocoa etc.) to share data and ensure alignment across commodities. Occasionally attend client meetings, industry events, or research trips, representing GlobalData in a professional and informed manner. Role requirements: Degree (Bachelor s or Master s) in Economics, Agricultural Economics, or a related numerate discipline. Strong analytical and quantitative skills, with attention to detail and accuracy. Highly proficient in Microsoft Excel; familiarity with data analysis or visualisation tools (e.g. Power BI, R, Python) is an advantage. Excellent written and verbal communication skills with the ability to present data clearly. An interest in commodity markets, agriculture, and global trade. Highly organised, able to manage multiple projects and meet deadlines in a fast-paced environment. A collaborative mindset and willingness to learn from senior analysts. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Mar 10, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role We are looking for a Research Analyst to join our Agribusiness Research team in Oxford. Working closely with Team Leads and other senior analysts, you will play a key role in maintaining GlobalData s position as a trusted source of market intelligence on the global agri-commodity markets including sugar, cocoa, coffee, vegetable oils and biofuels. This is an ideal role for someone with a background in economics, agricultural economics, or a related quantitative discipline who is eager to apply their analytical skills to real-world commodity markets and grow into a sector specialist role. Key responsibilities : Assist in the collection, organisation, and maintenance of data covering agri-commodity supply, demand, trade, prices, and policy developments across major producing and consuming countries. Support the development of analytical models and forecasts, working alongside Senior Analysts to update key datasets and validate assumptions. Contribute to the preparation of weekly, monthly, and quarterly publications, ensuring data accuracy and consistency across all outputs. Conduct desk research and quantitative analysis to support market reports, client presentations, and consulting projects. Monitor relevant news, policy changes, and industry developments, helping the team identify emerging trends and risks. Liaise with industry participants including traders, producers, and government agencies to gather information and validate market intelligence. Support the delivery of bespoke client projects and data requests under the guidance of senior analysts and the Agribusiness Consultancy Director. Collaborate with other agribusiness teams (biofuels, oleochemicals, sugar, vegetable oils, coffee, cocoa etc.) to share data and ensure alignment across commodities. Occasionally attend client meetings, industry events, or research trips, representing GlobalData in a professional and informed manner. Role requirements: Degree (Bachelor s or Master s) in Economics, Agricultural Economics, or a related numerate discipline. Strong analytical and quantitative skills, with attention to detail and accuracy. Highly proficient in Microsoft Excel; familiarity with data analysis or visualisation tools (e.g. Power BI, R, Python) is an advantage. Excellent written and verbal communication skills with the ability to present data clearly. An interest in commodity markets, agriculture, and global trade. Highly organised, able to manage multiple projects and meet deadlines in a fast-paced environment. A collaborative mindset and willingness to learn from senior analysts. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
We are partnering with a rapidly growing insurance company, which is one of the largest and most experienced in their niche market with offices across Europe, Asia, North America and Australia. This role has been created due to recent growth and is a business that truly values the Treasury Function and you will be supporting the strategic direction of the business while maintaining day-to-day operations.They are seeking a highly motivated individual to join the Treasury team to carry out global treasury operations processes and support strategic projects. This role will report to the Treasury Manager in overseeing activities related to the cash management and banking-related services for the Group Companies.This includes responsibility for managing cash positions and ensuring the availability of adequate funds to meet plans and obligations, while ensuring accurate and timely transmission of cash payments and receipts.Key Responsibilities Execute domestic and cross-border payments in line with approved processes, internal controls, and delegated authorities. Process multicurrency bank transactions accurately and on time, ensuring compliance with local regulatory and banking requirements. Maintain bank account signatory lists and support bank account administration activities. Support daily cash positioning across group entities, including monitoring balances and movements across bank accounts and currencies. Assist in the preparation of short-term cash forecasts to support liquidity planning and operational funding requirements. Escalate potential cash shortfalls or timing issues to senior treasury team members in a timely manner. Prepare monthly bank reconciliations and investigate reconciling items, working with internal stakeholders to resolve discrepancies. Adhere to treasury policies, procedures, and internal control requirements in day-to-day activities. Support updates to treasury process documentation and control evidence as required. Assist with the preparation of regular treasury management information, including cash, liquidity, and banking metrics. Support month-end and audit processes by providing required treasury data, reconciliations, and supporting documentation. Liaise with internal finance, tax, and operational teams to ensure smooth execution of treasury activities. Support the execution and settlement of foreign exchange transactions in accordance with approved processes and instructions Maintain accurate records of FX trades and settlements for reporting and audit purposes. Support with the end-to-end Company Credit Card process, including administration of existing and new cards under the guidance of senior team members. Support treasury-related projects and transformation initiatives under the guidance of senior team members. Undertake ad-hoc treasury analysis and tasks as required to support the wider finance function. Maintain high standards of accuracy, documentation, and timeliness across all treasury activities.Qualifications and Experience Previous Treasury experience High level of attention to detail, with the ability to deliver accurate, high-quality work within agreed deadlines. Well-organised and able to prioritise tasks effectively in an environment with competing deadlines and changing priorities. Proactive and adaptable, with the ability to operate effectively in a fast-paced and evolving treasury or finance function. Comfortable working across multiple stakeholders, functions, and time zones, demonstrating professionalism and responsiveness. Strong written and verbal communication skills, with the ability to convey information in a clear, concise, and practical manner. Collaborative team player who builds and maintains effective working relationships across the organisation. Willingness to learn, develop, and take on increasing responsibility over time, with an openness to feedback and continuous improvement. Demonstrates a constructive mindset, with the confidence to question processes and suggest improvements in a professional and considered manner. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 10, 2026
Full time
We are partnering with a rapidly growing insurance company, which is one of the largest and most experienced in their niche market with offices across Europe, Asia, North America and Australia. This role has been created due to recent growth and is a business that truly values the Treasury Function and you will be supporting the strategic direction of the business while maintaining day-to-day operations.They are seeking a highly motivated individual to join the Treasury team to carry out global treasury operations processes and support strategic projects. This role will report to the Treasury Manager in overseeing activities related to the cash management and banking-related services for the Group Companies.This includes responsibility for managing cash positions and ensuring the availability of adequate funds to meet plans and obligations, while ensuring accurate and timely transmission of cash payments and receipts.Key Responsibilities Execute domestic and cross-border payments in line with approved processes, internal controls, and delegated authorities. Process multicurrency bank transactions accurately and on time, ensuring compliance with local regulatory and banking requirements. Maintain bank account signatory lists and support bank account administration activities. Support daily cash positioning across group entities, including monitoring balances and movements across bank accounts and currencies. Assist in the preparation of short-term cash forecasts to support liquidity planning and operational funding requirements. Escalate potential cash shortfalls or timing issues to senior treasury team members in a timely manner. Prepare monthly bank reconciliations and investigate reconciling items, working with internal stakeholders to resolve discrepancies. Adhere to treasury policies, procedures, and internal control requirements in day-to-day activities. Support updates to treasury process documentation and control evidence as required. Assist with the preparation of regular treasury management information, including cash, liquidity, and banking metrics. Support month-end and audit processes by providing required treasury data, reconciliations, and supporting documentation. Liaise with internal finance, tax, and operational teams to ensure smooth execution of treasury activities. Support the execution and settlement of foreign exchange transactions in accordance with approved processes and instructions Maintain accurate records of FX trades and settlements for reporting and audit purposes. Support with the end-to-end Company Credit Card process, including administration of existing and new cards under the guidance of senior team members. Support treasury-related projects and transformation initiatives under the guidance of senior team members. Undertake ad-hoc treasury analysis and tasks as required to support the wider finance function. Maintain high standards of accuracy, documentation, and timeliness across all treasury activities.Qualifications and Experience Previous Treasury experience High level of attention to detail, with the ability to deliver accurate, high-quality work within agreed deadlines. Well-organised and able to prioritise tasks effectively in an environment with competing deadlines and changing priorities. Proactive and adaptable, with the ability to operate effectively in a fast-paced and evolving treasury or finance function. Comfortable working across multiple stakeholders, functions, and time zones, demonstrating professionalism and responsiveness. Strong written and verbal communication skills, with the ability to convey information in a clear, concise, and practical manner. Collaborative team player who builds and maintains effective working relationships across the organisation. Willingness to learn, develop, and take on increasing responsibility over time, with an openness to feedback and continuous improvement. Demonstrates a constructive mindset, with the confidence to question processes and suggest improvements in a professional and considered manner. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Mar 10, 2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Northampton. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Mar 10, 2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
We're looking for an amazing Senior Finance Analyst to play a key role in overseeing costs and delivering high-quality financial insight. Reporting to the Finance Manager, you'll partner closely with department leaders and teams across the business, providing robust analysis and recommendations to support commercial decision-making in a fast-paced environment. This role offers an exciting, opportunity, combining strong technical accounting with business partnering and people leadership skills. A hybrid working pattern is on offer along with a competitive day rate. WHAT YOU'LL DO Take ownership of key business costs, delivering strong cost control and enhanced visibility. Prepare monthly prepayments, accruals and journals, ensuring accurate accounting. Deliver month-end P&Ls for your areas, providing insightful variance analysis vs budget, forecast and prior year. Reconcile nominated balance sheet accounts monthly and support wider balance sheet reviews. Support internal and external audits and deputise for the Finance Manager when required. Deliver monthly flash forecasts and lead annual budget and quarterly forecasting cycles. Business partner with key Senior Managers, helping them understand KPIs and financial performance. Play a key role in finance transformation and continuous process improvement. WHAT YOU'LL BRING ACCA or CIMA finalist, qualified, or qualified by experience. Strong technical accounting knowledge and a commercial mindset. Excellent analytical, numerical and problem-solving skills. Advanced Excel skills and experience using Oracle or similar ERP systems. Excellent eye for detail & accuracy is a must. Retail or FMCG experience is desirable but not essential. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
Mar 10, 2026
Seasonal
We're looking for an amazing Senior Finance Analyst to play a key role in overseeing costs and delivering high-quality financial insight. Reporting to the Finance Manager, you'll partner closely with department leaders and teams across the business, providing robust analysis and recommendations to support commercial decision-making in a fast-paced environment. This role offers an exciting, opportunity, combining strong technical accounting with business partnering and people leadership skills. A hybrid working pattern is on offer along with a competitive day rate. WHAT YOU'LL DO Take ownership of key business costs, delivering strong cost control and enhanced visibility. Prepare monthly prepayments, accruals and journals, ensuring accurate accounting. Deliver month-end P&Ls for your areas, providing insightful variance analysis vs budget, forecast and prior year. Reconcile nominated balance sheet accounts monthly and support wider balance sheet reviews. Support internal and external audits and deputise for the Finance Manager when required. Deliver monthly flash forecasts and lead annual budget and quarterly forecasting cycles. Business partner with key Senior Managers, helping them understand KPIs and financial performance. Play a key role in finance transformation and continuous process improvement. WHAT YOU'LL BRING ACCA or CIMA finalist, qualified, or qualified by experience. Strong technical accounting knowledge and a commercial mindset. Excellent analytical, numerical and problem-solving skills. Advanced Excel skills and experience using Oracle or similar ERP systems. Excellent eye for detail & accuracy is a must. Retail or FMCG experience is desirable but not essential. By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
We are looking for passionate Customer Service Advisors to join our Credit Cards team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you'll handle inbound calls from customers-everything from simple purchase queries to more complex questions about interest rates. You'll guide customers towards our digital self-service options and play a key role in resolving complaints, making sure every customer feels valued. We're proud to offer an energetic, supportive environment where you'll be empowered to shape your future. Through our Career Pathways programme, you'll have clear opportunities to progress-whether that's moving from Credit Cards into a Fraud Specialist role, building new skills or taking the next step in your career. We'll support your journey every step of the way. In our fast-paced call centre, your ability to adapt quickly while delivering exceptional service will help you thrive. We need you to have: Customer service experience - call centre is great, but retail, hospitality or any customer-facing role works too. Strong communication and listening skills, with empathy and resilience to handle complex queries. Confidence using tech - from Microsoft Office to multiple systems at once in a fast-paced environment Office attendance: You'll be office-based during your probation period. Following this, you'll move to hybrid working, attending the office 2 days per week. Our hybrid model gives you a great work-life balance. You'll have focused time working from home, along with valuable time in the office for the moments that matter - like team catch ups, planning sessions and collaborating with colleagues. What's in it for you? You will get a salary of £26,500 plus brilliant benefits to help you feel supported - like a 12% pension, private medical insurance with 24/7 virtual GP access, and a performance-related bonus. Plus, a generous holiday allowance (with the option to buy more), family-friendly policies, and plenty of learning opportunities to grow your career. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Mar 10, 2026
Contractor
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Join Barclays as a Market Data Commercial Manager and play a pivotal role in our Procurement team. As a Market Data Commercial Manager, you'll be responsible for managing commercial relationships and procurement activities related to market data. You'll engage with internal stakeholders to address queries, ensure compliance with third-party risk management protocols, and drive value through strategic sourcing. To be successful as a Market Data Commercial Manager, you should have: Solid experience in procurement or market data. Strong stakeholder engagement and relationship management. Working knowledge of third-party risk and compliance frameworks. Some other highly valued skills may include: Process-oriented with a focus on operational efficiency. Clear, confident communicator across teams and vendors. Skilled in commercial negotiation and securing value. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To partner with key stakeholders and forums to oversee Procurement service delivery, provide advice and develop procurement strategy to meet both the needs of the business and Procurement. Accountabilities Development & implementation of the wider Procurement strategy in collaboration with stakeholders and Procurement domains. Implementation of the procurement strategy aligned to the bank's objectives and relevant regulators, through the prioritisation and use of Procurement resources. Provide expertise on Procurement policies and procedures, third party risk, sourcing strategy and supplier relations to business stakeholders through education. Act as a point of escalation for Procurement service and delivery issues for business stakeholders. Act as the primary interface for Procurement with senior stakeholders in the business, developing & utilising relationships and influence to deliver improvements in key indicators and objectives. Identification of & where applicable, delivery of opportunities for business cost savings, client experience, service improvement & Procurement efficiency. Voice of the business with Procurement domains, developing and utilising relationships & influence to impact Procurement service delivery. Provide insights and actionable intelligence to business stakeholders to support business decision making to improve the commercial & risk profile of the business. Support the business with strategic activity acting as the Procurement representative for key business change programmes, acquisitions and divestments. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 10, 2026
Full time
Join Barclays as a Market Data Commercial Manager and play a pivotal role in our Procurement team. As a Market Data Commercial Manager, you'll be responsible for managing commercial relationships and procurement activities related to market data. You'll engage with internal stakeholders to address queries, ensure compliance with third-party risk management protocols, and drive value through strategic sourcing. To be successful as a Market Data Commercial Manager, you should have: Solid experience in procurement or market data. Strong stakeholder engagement and relationship management. Working knowledge of third-party risk and compliance frameworks. Some other highly valued skills may include: Process-oriented with a focus on operational efficiency. Clear, confident communicator across teams and vendors. Skilled in commercial negotiation and securing value. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To partner with key stakeholders and forums to oversee Procurement service delivery, provide advice and develop procurement strategy to meet both the needs of the business and Procurement. Accountabilities Development & implementation of the wider Procurement strategy in collaboration with stakeholders and Procurement domains. Implementation of the procurement strategy aligned to the bank's objectives and relevant regulators, through the prioritisation and use of Procurement resources. Provide expertise on Procurement policies and procedures, third party risk, sourcing strategy and supplier relations to business stakeholders through education. Act as a point of escalation for Procurement service and delivery issues for business stakeholders. Act as the primary interface for Procurement with senior stakeholders in the business, developing & utilising relationships and influence to deliver improvements in key indicators and objectives. Identification of & where applicable, delivery of opportunities for business cost savings, client experience, service improvement & Procurement efficiency. Voice of the business with Procurement domains, developing and utilising relationships & influence to impact Procurement service delivery. Provide insights and actionable intelligence to business stakeholders to support business decision making to improve the commercial & risk profile of the business. Support the business with strategic activity acting as the Procurement representative for key business change programmes, acquisitions and divestments. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG's Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll operate across all stages of the buyer journey-using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each. Promote ABM adoption internally-acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders. Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans. Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership. Proactively manage program risks and evolving scope-adapting quickly with a solution-oriented mindset. Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs. Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes. Serve as a quality gatekeeper-ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program's impact. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM-translating marketing signals into insights and actions for account teams. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we're using our tools to their fullest potential and creating scalable systems for long-term success. Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable shifting between high-level strategy and in-the-weeds execution. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 5-7 years of experience in B2B marketing managing ABM programs. Proven track record designing and launching ABM campaigns that influence pipeline and revenue. Exceptional writing and content development skills-able to bring clarity, creativity, and energy to complex topics. Experience engaging senior stakeholders and coaching teams through change. Strong data and analytics orientation-you don't just report results, you shape the story they tell. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 10, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG's Account Based Marketing program (ABM). This individual will play a central role in designing and delivering high-impact, cross-functional ABM programs for our most strategic accounts. Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. You'll operate across all stages of the buyer journey-using creativity, data, and technology to engage decision-makers, accelerate pipeline, and drive measurable impact. KEY RESPONSIBILITIES Help Shape and Scale the ABM Function: At BCG, this involves identifying the right accounts and embedding ABM as a strategic growth lever across the organization. Identify and prioritize key accounts across ABM tiers (1:1, 1:Few, 1:Many) and drive strategic planning for each. Promote ABM adoption internally-acting as a trusted partner to the Senior Manager and a subject matter expert to internal stakeholders. Facilitate account strategy sessions with account teams, helping translate insights into actionable campaign plans. Track and articulate program performance and ROI narratives and translate into compelling slides for senior leadership. Proactively manage program risks and evolving scope-adapting quickly with a solution-oriented mindset. Lead Campaign Development and Execution: This includes end to end campaign planning, creative development, and execution that is tailored to client contexts and decision-maker needs. Manage the onboarding process for new accounts: data validation, goal-setting, campaign strategy, and launch. Ideate and implement standout ABM campaigns that resonate with C-level decision-makers and drive tangible business outcomes. Serve as a quality gatekeeper-ensuring campaign assets are compelling, brand-aligned, and conversion-optimized. Own Measurement and Impact: We focus on turning marketing data into actionable insights that empower account teams in their commercial efforts and demonstrate our program's impact. Define and track success metrics across the ABM funnel: engagement, pipeline, velocity, and influenced revenue. Partner with the CX Senior Analyst to build out the client intelligence arm of ABM-translating marketing signals into insights and actions for account teams. Collaborate with analytics and operations teams to strengthen attribution models and program impact analysis. Be a Power User of Tech and Process: BCG leverages a robust MarTech stack to power our ABM efforts. This role ensures we're using our tools to their fullest potential and creating scalable systems for long-term success. Lead the ABM tech stack across platforms including Marketo, Demandbase, LinkedIn Sales Navigator, CRM, and Tableau. Document scalable processes and best practices to streamline execution and knowledge-sharing across teams. Partner with Enablement, Automation, and Insights teams to pilot new tools and drive innovation. Act as a connector across functions-building strong relationships and embedding ABM best practices across the organization. What You'll Bring You have the aptitude and skills to help drive and scale ABM at BCG in a way that is aligned with BCG's business goals and unique go-to-market approach. You thrive by collaborating with teams across the organization, working in a lean and agile way to implement BCG's Account & Commercial Marketing vision and strategy. You are a Strategic thinker with strong problem-solving and storytelling skills. Confident communicator who builds trust and alignment across diverse stakeholders. Comfortable shifting between high-level strategy and in-the-weeds execution. Proactive self-starter who thrives in fast-moving, matrixed environments. EXPERIENCE & QUALIFICATIONS Bachelor's degree - degree in marketing or communications preferred 5-7 years of experience in B2B marketing managing ABM programs. Proven track record designing and launching ABM campaigns that influence pipeline and revenue. Exceptional writing and content development skills-able to bring clarity, creativity, and energy to complex topics. Experience engaging senior stakeholders and coaching teams through change. Strong data and analytics orientation-you don't just report results, you shape the story they tell. Familiarity with ABM and Martech tools (Marketo, Demandbase, Salesforce, LinkedIn Sales Nav, Tableau, etc.) Who You'll Work With You will be a critical team member in BCG's Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers. You also may work some with external vendors. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 09, 2026
Full time
Join us a Specialist Customer Care Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are quick moving inbound and outbound telephony roles ; you may also be required to manage and prioritise case work whilst engaging with customers to ensure the best outcomes are reached. The role will require you to work between the hours of 8am to 8pm, Monday to Saturday on a shift rotation basis. The salary for this role is £27,500 per annum. To be successful as a Specialist Customer Care Advisor, you should have experience with Previous experience of working in a telephony-based customer service role - demonstrating adaptability and resilience. Customer-Centric Approach - ability to understand the needs of our business banking customers' and offer personalised solutions. Demonstrate computer literacy with the ability to navigate digital tools efficiently. Exceptional time and diary management skills, paired with sharp attention to detail and a consistently punctual, professional approach. Some other highly valued skills may include Experience in Financial Services including previous Banking roles and KYC experience Experience of working within a fast-paced environment and being able to work under pressure while maintaining accuracy and attention to detail. Experience of managing and resolving customer disputes. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow. Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case. Collaboration with teams across the bank to align and integrate customer care processes. Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas. Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations. Resolution of specific customer inquiries and issues related to the bank's products and service, including account balances, transactions and payments. Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Purpose of the Role: Support the successful integration of four CEX teams by delivering clear, timely, and engaging change communications, supporting the people transition through structured change management activities, and driving the embedding and adoption of new ways of working. Key Responsibilities: Support to develop and deliver internal communications that support the CEX Unity programme, including updates, FAQs, leadership messaging, packs for people managers etc. Support the creation of change impact assessments, stakeholder maps, and engagement plans. Check and monitor business readiness ahead of (phased) implementations, integrations and go-lives. Coordinate and deliver engagement activities (e.g. workshops, town halls, feedback loops, drop-ins). Track and respond to employee sentiment (e.g. EMPS, verbatim feedback). Maintain and update comms plans, timelines, and content calendars. Work closely with the Programme Manager, Project Manager, Business Analysts, Organisation Design and People Partners to ensure change and comms are aligned with delivery milestones. Skills & Experience: Experience in change management and internal communications within transformation programmes. Strong writing and storytelling skills with the ability to tailor messages to different audiences. Able to distil complex information into engaging, succinct and user-friendly information Workshop facilitation. Confident in stakeholder engagement and facilitating feedback. Familiarity with tools like SharePoint, Yammer, MS Teams, and email platforms. Understanding of organisation design and employee experience principles. If you are interested in this role and have the skills and experience required Apply Now!
Mar 09, 2026
Contractor
Purpose of the Role: Support the successful integration of four CEX teams by delivering clear, timely, and engaging change communications, supporting the people transition through structured change management activities, and driving the embedding and adoption of new ways of working. Key Responsibilities: Support to develop and deliver internal communications that support the CEX Unity programme, including updates, FAQs, leadership messaging, packs for people managers etc. Support the creation of change impact assessments, stakeholder maps, and engagement plans. Check and monitor business readiness ahead of (phased) implementations, integrations and go-lives. Coordinate and deliver engagement activities (e.g. workshops, town halls, feedback loops, drop-ins). Track and respond to employee sentiment (e.g. EMPS, verbatim feedback). Maintain and update comms plans, timelines, and content calendars. Work closely with the Programme Manager, Project Manager, Business Analysts, Organisation Design and People Partners to ensure change and comms are aligned with delivery milestones. Skills & Experience: Experience in change management and internal communications within transformation programmes. Strong writing and storytelling skills with the ability to tailor messages to different audiences. Able to distil complex information into engaging, succinct and user-friendly information Workshop facilitation. Confident in stakeholder engagement and facilitating feedback. Familiarity with tools like SharePoint, Yammer, MS Teams, and email platforms. Understanding of organisation design and employee experience principles. If you are interested in this role and have the skills and experience required Apply Now!
An exciting opportunity has arisen for a Finance Analyst to join a thriving organisation in Burton upon Trent, supporting site transformation and performance management. You'll drive financial tracking, ensure policy compliance, and support key projects. With flexible working and strong development opportunities, this collaborative environment offers the chance to make a real impact and grow your finance career. As a Finance Analyst based in Burton upon Trent, you will immerse yourself in a variety of engaging tasks that underpin the financial health of significant transformation projects. Your day-to-day responsibilities will see you collaborating closely with colleagues across departments to deliver timely month end reports, track complex project expenditures, prepare insightful forecasts, and identify potential risks or opportunities. You will also play an important role in supporting cash collection processes and facilitating smooth transitions during periods of organisational change. By assisting with audit requirements and maintaining rigorous compliance standards, you will contribute directly to the integrity of financial operations. Your ability to communicate clearly, organise priorities efficiently, and work cooperatively within a team will be crucial as you help drive continuous improvement throughout the finance function. Play a key role in the month end reporting process by ensuring all financial data is accurately reconciled and submitted within strict corporate deadlines, including sales reconciliations, cost of sale calculations, order backlog analysis, inventory checks, project balance sheet reconciliations, restructuring costs, and capital expenditure tracking. Track project spend meticulously by monitoring committed costs, incurred expenses, and forecasting future outlays for both operational expenditure (OPEX) and capital expenditure (CAPEX), ensuring transparency throughout each project lifecycle. Prepare detailed project models that provide robust forecasts updated with monthly actuals to support informed decision-making across the business. Report on risks and opportunities by identifying key line items, valuing them accurately, and following up on mitigation actions to ensure they are closed out effectively. Monitor project revenue progress closely to ensure that contract milestones are achieved on schedule and invoiced promptly to maintain healthy cash flow. Support the business with cash collection efforts by helping to reduce overdue invoices through effective communication with internal teams and external stakeholders. Gain essential business knowledge to provide cover for team members during the transition of operations from one site to another, ensuring continuity of service. Assist with both external and internal audit requirements by providing necessary documentation and ensuring full compliance with Sarbanes-Oxley regulations. Ensure adherence to group accounting policies as well as statutory accounting standards under both UK GAAP and US GAAP frameworks. What you bring: You will have demonstrated your ability to communicate complex ideas clearly, both verbally and through written reports, while building positive relationships across teams. Your advanced proficiency with Excel and related software tools enables you to manage large datasets efficiently. A keen eye for detail ensures accuracy even when working under tight deadlines. Most importantly, your approachability and willingness to share knowledge make you an invaluable member of any team striving for continuous improvement. Experience working collaboratively within project teams where shared goals are prioritised over individual achievement. Excellent communication skills that enable you to present complex financial information clearly to both finance professionals and non-finance stakeholders alike. Proven experience presenting financial information in a way that supports understanding and informed decision-making across different levels of an organisation. Background working within a manufacturing environment where attention to detail and process adherence are essential for success. Ability to remain calm under pressure while meeting fixed deadlines without compromising accuracy or quality of work. A strong business or customer orientation that ensures your work always aligns with broader organisational objectives. Advanced IT literacy including full proficiency with Excel, other Microsoft Office applications, and familiarity with MRP systems for efficient data management. Outstanding organisational skills combined with the ability to prioritise multiple tasks effectively in a fast-moving environment. Demonstrated commitment to upholding company values such as reliability, passion for excellence, collaboration with others, safety awareness, customer focus, continuous improvement mindset, teamwork spirit, and supportive leadership qualities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 09, 2026
Seasonal
An exciting opportunity has arisen for a Finance Analyst to join a thriving organisation in Burton upon Trent, supporting site transformation and performance management. You'll drive financial tracking, ensure policy compliance, and support key projects. With flexible working and strong development opportunities, this collaborative environment offers the chance to make a real impact and grow your finance career. As a Finance Analyst based in Burton upon Trent, you will immerse yourself in a variety of engaging tasks that underpin the financial health of significant transformation projects. Your day-to-day responsibilities will see you collaborating closely with colleagues across departments to deliver timely month end reports, track complex project expenditures, prepare insightful forecasts, and identify potential risks or opportunities. You will also play an important role in supporting cash collection processes and facilitating smooth transitions during periods of organisational change. By assisting with audit requirements and maintaining rigorous compliance standards, you will contribute directly to the integrity of financial operations. Your ability to communicate clearly, organise priorities efficiently, and work cooperatively within a team will be crucial as you help drive continuous improvement throughout the finance function. Play a key role in the month end reporting process by ensuring all financial data is accurately reconciled and submitted within strict corporate deadlines, including sales reconciliations, cost of sale calculations, order backlog analysis, inventory checks, project balance sheet reconciliations, restructuring costs, and capital expenditure tracking. Track project spend meticulously by monitoring committed costs, incurred expenses, and forecasting future outlays for both operational expenditure (OPEX) and capital expenditure (CAPEX), ensuring transparency throughout each project lifecycle. Prepare detailed project models that provide robust forecasts updated with monthly actuals to support informed decision-making across the business. Report on risks and opportunities by identifying key line items, valuing them accurately, and following up on mitigation actions to ensure they are closed out effectively. Monitor project revenue progress closely to ensure that contract milestones are achieved on schedule and invoiced promptly to maintain healthy cash flow. Support the business with cash collection efforts by helping to reduce overdue invoices through effective communication with internal teams and external stakeholders. Gain essential business knowledge to provide cover for team members during the transition of operations from one site to another, ensuring continuity of service. Assist with both external and internal audit requirements by providing necessary documentation and ensuring full compliance with Sarbanes-Oxley regulations. Ensure adherence to group accounting policies as well as statutory accounting standards under both UK GAAP and US GAAP frameworks. What you bring: You will have demonstrated your ability to communicate complex ideas clearly, both verbally and through written reports, while building positive relationships across teams. Your advanced proficiency with Excel and related software tools enables you to manage large datasets efficiently. A keen eye for detail ensures accuracy even when working under tight deadlines. Most importantly, your approachability and willingness to share knowledge make you an invaluable member of any team striving for continuous improvement. Experience working collaboratively within project teams where shared goals are prioritised over individual achievement. Excellent communication skills that enable you to present complex financial information clearly to both finance professionals and non-finance stakeholders alike. Proven experience presenting financial information in a way that supports understanding and informed decision-making across different levels of an organisation. Background working within a manufacturing environment where attention to detail and process adherence are essential for success. Ability to remain calm under pressure while meeting fixed deadlines without compromising accuracy or quality of work. A strong business or customer orientation that ensures your work always aligns with broader organisational objectives. Advanced IT literacy including full proficiency with Excel, other Microsoft Office applications, and familiarity with MRP systems for efficient data management. Outstanding organisational skills combined with the ability to prioritise multiple tasks effectively in a fast-moving environment. Demonstrated commitment to upholding company values such as reliability, passion for excellence, collaboration with others, safety awareness, customer focus, continuous improvement mindset, teamwork spirit, and supportive leadership qualities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Overview Job Role: Strategy & Consulting - Supply Chain & Operations Manager (Planning - Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients identify and quantify the transformational opportunities available in today's dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model and reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering-led supply chains, and mission critical operations across the Defence Enterprise, both public (e.g., MODs) and private sector (e.g., OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale. Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including: Integrated Business Planning (IBP) - Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility. Supply chain strategy & segmentation (operating model, process design, etc.) Strategic cost reduction (zero-based supply chain) Inventory optimisation - Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP. Control towers - Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data. Platform-driven transformation (technology strategy, systems implementation, etc.) - Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes. Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability) - Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency. Advanced analytics & AI - Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions. Capacity planning & production scheduling - Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will Work with colleagues to concisely and convincingly convey the central business importance of effective planning to client stakeholders. Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions. Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies. Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business. Drive supply chain transformations in line with client's business challenges: Deliver capabilities (process/tools/people) in line with the future operating model Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics Bring best practice approaches to planning from Accenture and the wider communities Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors. Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients. Lead smaller business development opportunities and support larger pursuits, preparing sales proposals. Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues. Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions. Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture's capabilities and PoV. Qualification We are looking for experience in the following skills: Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design. Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement. 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations. Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases. Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication. Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients. Proven Line Management experience with successful outcomes. Ability to develop new concepts, break through thinking, structure ideas and solutions. Excellent written, oral and presentation communication skills. Set yourself apart Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end "Defence Enterprise" supply chain operates. Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What's in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. . click apply for full job details
Mar 09, 2026
Full time
Overview Job Role: Strategy & Consulting - Supply Chain & Operations Manager (Planning - Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients identify and quantify the transformational opportunities available in today's dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model and reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering-led supply chains, and mission critical operations across the Defence Enterprise, both public (e.g., MODs) and private sector (e.g., OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale. Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including: Integrated Business Planning (IBP) - Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility. Supply chain strategy & segmentation (operating model, process design, etc.) Strategic cost reduction (zero-based supply chain) Inventory optimisation - Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP. Control towers - Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data. Platform-driven transformation (technology strategy, systems implementation, etc.) - Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes. Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability) - Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency. Advanced analytics & AI - Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions. Capacity planning & production scheduling - Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will Work with colleagues to concisely and convincingly convey the central business importance of effective planning to client stakeholders. Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions. Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies. Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business. Drive supply chain transformations in line with client's business challenges: Deliver capabilities (process/tools/people) in line with the future operating model Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics Bring best practice approaches to planning from Accenture and the wider communities Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors. Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients. Lead smaller business development opportunities and support larger pursuits, preparing sales proposals. Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues. Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions. Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture's capabilities and PoV. Qualification We are looking for experience in the following skills: Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design. Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement. 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations. Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases. Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication. Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients. Proven Line Management experience with successful outcomes. Ability to develop new concepts, break through thinking, structure ideas and solutions. Excellent written, oral and presentation communication skills. Set yourself apart Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end "Defence Enterprise" supply chain operates. Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What's in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. . click apply for full job details
FP&A Manager Nottingham (Hybrid) £80,000 - £85,000 + Benefits Build the Function. Shape the Narrative. Influence the Board. We are partnering with a growing software company headquartered in Nottingham to appoint a high-calibre FP&A Manager .This is not a maintenance role.This is an opportunity to build, elevate and lead the FP&A function in a business where financial insight genuinely influences strategic direction.Following a period of transformation and renewed focus, the business is strengthening its financial planning capability to ensure greater forecasting accuracy, investor alignment, and proactive performance insight. The Opportunity As FP&A Manager, you will: Lead the annual budgeting cycle and enhanced reforecasting processes Build and refine integrated financial models (P&L, balance sheet & cash flow) Ensure internal forecasts align with external analyst expectations (EPS, ARR, free cash flow margins) Deliver meaningful, forward-looking insights to the Board and senior leadership Develop scenario modelling and stress testing frameworks Partner with cost centre leaders to drive accountability and performance Lead and develop a Senior Commercial Analyst You will act as the bridge between operational performance and investor credibility. What We're Looking For We are seeking a qualified accountant (ACA / ACCA / CIMA) with: Proven FP&A leadership experience Experience within a listed or investor-facing environment Strong Excel and financial modelling capability A deep understanding of how revenue, working capital and cash interact Confidence and gravitas to challenge senior stakeholders constructively Experience in technology, software or recurring revenue environments (highly desirable) This role requires someone who can push back, challenge assumptions, and identify risks before they materialise.If you prefer reporting over influencing, this role is not for you. Why This Role? Genuine "Head of FP&A" level responsibility Exposure to Board and investor-facing activity Opportunity to shape a function from the ground up Hybrid working (2-3 days in the Nottingham office) Private medical, salary sacrifice schemes and strong benefits package Clear scope for progression as the function evolves The Environment The business operates in a collaborative but robust culture. Senior stakeholders expect thoughtful analysis, confident challenge, and commercially grounded insight.This is a role for someone who wants visibility, influence, and impact.If you are an experienced FP&A professional ready to step into a role where your work will genuinely shape financial direction, we would welcome a confidential conversation. Apply now.
Mar 09, 2026
Full time
FP&A Manager Nottingham (Hybrid) £80,000 - £85,000 + Benefits Build the Function. Shape the Narrative. Influence the Board. We are partnering with a growing software company headquartered in Nottingham to appoint a high-calibre FP&A Manager .This is not a maintenance role.This is an opportunity to build, elevate and lead the FP&A function in a business where financial insight genuinely influences strategic direction.Following a period of transformation and renewed focus, the business is strengthening its financial planning capability to ensure greater forecasting accuracy, investor alignment, and proactive performance insight. The Opportunity As FP&A Manager, you will: Lead the annual budgeting cycle and enhanced reforecasting processes Build and refine integrated financial models (P&L, balance sheet & cash flow) Ensure internal forecasts align with external analyst expectations (EPS, ARR, free cash flow margins) Deliver meaningful, forward-looking insights to the Board and senior leadership Develop scenario modelling and stress testing frameworks Partner with cost centre leaders to drive accountability and performance Lead and develop a Senior Commercial Analyst You will act as the bridge between operational performance and investor credibility. What We're Looking For We are seeking a qualified accountant (ACA / ACCA / CIMA) with: Proven FP&A leadership experience Experience within a listed or investor-facing environment Strong Excel and financial modelling capability A deep understanding of how revenue, working capital and cash interact Confidence and gravitas to challenge senior stakeholders constructively Experience in technology, software or recurring revenue environments (highly desirable) This role requires someone who can push back, challenge assumptions, and identify risks before they materialise.If you prefer reporting over influencing, this role is not for you. Why This Role? Genuine "Head of FP&A" level responsibility Exposure to Board and investor-facing activity Opportunity to shape a function from the ground up Hybrid working (2-3 days in the Nottingham office) Private medical, salary sacrifice schemes and strong benefits package Clear scope for progression as the function evolves The Environment The business operates in a collaborative but robust culture. Senior stakeholders expect thoughtful analysis, confident challenge, and commercially grounded insight.This is a role for someone who wants visibility, influence, and impact.If you are an experienced FP&A professional ready to step into a role where your work will genuinely shape financial direction, we would welcome a confidential conversation. Apply now.
Overview Graduate Technology Roles - Software Development, QA Testing, DevOps & other opportunities (via the Graduate Development Programme) Location: North West, UK Application Requirements Right to work in the UK unsponsored for the duration of the programme Ability to work on site, five days per week Some roles require a high level of security clearance. For these, applicants must have been based in the UK for the last five years as a minimum Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas. Why Grayce? Grayce specialises in delivering change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high performing early career talent across major programmes of work. Our Accelerated Development Programme offers a structured, fast track route into industry. You will gain hands on experience with leading organisations while developing professional skills, earning industry recognised qualifications, and receiving dedicated coaching and mentoring throughout your journey. About Our Opportunities Grayce is seeking motivated graduates to join our Graduate Development Programme and begin their careers in technology. We are recruiting across a range of roles and are looking for individuals who demonstrate curiosity, adaptability, strong communication skills and a structured, analytical approach to problem solving. At Grayce, you will be supported by expert coaching and structured development while working with some of the UK's most respected organisations - from FTSE 100 and FTSE 250 companies to global technology leaders. You will join a team focused on continuous learning, collaboration and delivering measurable impact. Software Development Support the design, development and maintenance of enterprise level applications, contributing to feature development, engineering tasks and defect resolution. QA Testing Support software quality assurance through test preparation, execution, documentation and remediation activities, with opportunities to progress into automation or performance testing. DevOps Assist in the deployment, monitoring and optimisation of software systems, supporting automation, environment configuration, performance monitoring and operational improvements. Information Security Contribute to protecting systems and data by supporting security monitoring, incident response, vulnerability assessment and policy or control implementation. Service Desk / Service Management Provide first line technical support by triaging incidents, resolving service requests, escalating issues appropriately and supporting efficient IT service operations. What Makes a Great Grayce Analyst Academic Background Technical Skills (advantageous) An interest in building capability in areas such as: Programming languages including Java, Python or similar Test automation, BDD practices and tools such as Cucumber Performance testing concepts Cloud platforms (e.g., AWS, Azure or similar) Infrastructure as code principles and basic scripting CI/CD concepts, version control and deployment practices Microservices and containerisation concepts Agile delivery methodologies and tools such as Jira and Confluence Professional Skills Strong communication, structured thinking, stakeholder engagement, organisation and a commitment to continuous learning. Why Work for Us? Hands on experience working full time onsite with leading organisations, supported by accredited training and industry aligned development. Delivery You will typically work with one client during your time at Grayce, delivering high quality outcomes in a structured, professional environment. Dedicated coaching and support throughout your placement and development journey. Progression Completion of a minimum of six industry recognised accreditations, with clear pathways for progression and salary growth. 24/7 access to our Employee Assistance Programme, offering confidential financial, legal, health and wellbeing support. Notes The following content appears to be related to application submission, form fields and status messages and is not part of the role description. It has been omitted to keep the focus on the job content.
Mar 08, 2026
Full time
Overview Graduate Technology Roles - Software Development, QA Testing, DevOps & other opportunities (via the Graduate Development Programme) Location: North West, UK Application Requirements Right to work in the UK unsponsored for the duration of the programme Ability to work on site, five days per week Some roles require a high level of security clearance. For these, applicants must have been based in the UK for the last five years as a minimum Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas. Why Grayce? Grayce specialises in delivering change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high performing early career talent across major programmes of work. Our Accelerated Development Programme offers a structured, fast track route into industry. You will gain hands on experience with leading organisations while developing professional skills, earning industry recognised qualifications, and receiving dedicated coaching and mentoring throughout your journey. About Our Opportunities Grayce is seeking motivated graduates to join our Graduate Development Programme and begin their careers in technology. We are recruiting across a range of roles and are looking for individuals who demonstrate curiosity, adaptability, strong communication skills and a structured, analytical approach to problem solving. At Grayce, you will be supported by expert coaching and structured development while working with some of the UK's most respected organisations - from FTSE 100 and FTSE 250 companies to global technology leaders. You will join a team focused on continuous learning, collaboration and delivering measurable impact. Software Development Support the design, development and maintenance of enterprise level applications, contributing to feature development, engineering tasks and defect resolution. QA Testing Support software quality assurance through test preparation, execution, documentation and remediation activities, with opportunities to progress into automation or performance testing. DevOps Assist in the deployment, monitoring and optimisation of software systems, supporting automation, environment configuration, performance monitoring and operational improvements. Information Security Contribute to protecting systems and data by supporting security monitoring, incident response, vulnerability assessment and policy or control implementation. Service Desk / Service Management Provide first line technical support by triaging incidents, resolving service requests, escalating issues appropriately and supporting efficient IT service operations. What Makes a Great Grayce Analyst Academic Background Technical Skills (advantageous) An interest in building capability in areas such as: Programming languages including Java, Python or similar Test automation, BDD practices and tools such as Cucumber Performance testing concepts Cloud platforms (e.g., AWS, Azure or similar) Infrastructure as code principles and basic scripting CI/CD concepts, version control and deployment practices Microservices and containerisation concepts Agile delivery methodologies and tools such as Jira and Confluence Professional Skills Strong communication, structured thinking, stakeholder engagement, organisation and a commitment to continuous learning. Why Work for Us? Hands on experience working full time onsite with leading organisations, supported by accredited training and industry aligned development. Delivery You will typically work with one client during your time at Grayce, delivering high quality outcomes in a structured, professional environment. Dedicated coaching and support throughout your placement and development journey. Progression Completion of a minimum of six industry recognised accreditations, with clear pathways for progression and salary growth. 24/7 access to our Employee Assistance Programme, offering confidential financial, legal, health and wellbeing support. Notes The following content appears to be related to application submission, form fields and status messages and is not part of the role description. It has been omitted to keep the focus on the job content.
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 08, 2026
Contractor
Business Analyst Customer Journey Analysis Berkshire Hybrid 750/day (Inside IR35) 12 Months Contract Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments. Strong background in customer journey analysis, process re-engineering, and target operating model design. Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent). Experience operating in Agile delivery environments, supporting squads through sprints and releases. Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing. Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: 750/d Inside IR35 (Via umbrella) If you're an experienced Business Analyst with experience in supporting Customer journey's we'd love to hear from you. Please submit your CV today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Financial Analyst Global Management Consultancy Central London (Hybrid - 2 Days in Office) £57,000 Permanent Role Robert Half are partnering with a global management consultancy to recruit a Senior Financial Analyst to join their Regional FP&A team in London. This position sits within a highly collaborative international finance function and offers strong exposure to regional performance analysis, forecasting, and strategic finance initiatives. This is an excellent opportunity for an experienced FP&A professional to work closely with senior finance leaders across multiple international markets while contributing to forecasting, budgeting, and performance insight for a growing professional services organisation. About the Role Reporting into the Regional FP&A leadership team, you will play a key role in supporting budgeting, forecasting, and financial performance analysis across international markets. You will work closely with finance teams across multiple countries, helping ensure consistency in reporting, improving financial processes, and delivering meaningful insights to support strategic decision-making. Key responsibilities include: Forecasting & Planning Supporting the consolidation of regional budgets and forecasts, ensuring accuracy and alignment across markets. Assisting with quarterly forecasting processes and the annual budgeting cycle. Preparing forecast analysis, commentary, and supporting presentation materials for senior leadership. Maintaining and updating country-level forecasting templates and reporting models. Financial Analysis & Month-End Reporting Analysing monthly financial performance against budgets and strategic plans. Preparing financial commentary and highlighting key performance drivers. Supporting the preparation of regional management reporting. Performing reasonableness checks across sales and financial data, challenging inconsistencies where required. Monitoring accounts receivable performance and following up with country finance teams on outstanding queries. Regional Finance Projects & Process Improvement Supporting regional finance initiatives, including process standardisation and system enhancements. Driving adoption of FP&A best practices across international markets. Collaborating with cross-functional teams on regional transformation projects. Supporting ad-hoc analysis, data reconciliation, and financial reporting requirements. Stakeholder Collaboration Building strong relationships with finance teams across multiple international markets. Acting as a key liaison between regional finance, country leadership, and international accounting teams. Supporting communication of financial insights and responding to queries from stakeholders across the business. Contributing to a collaborative and high-performing finance team environment. What We're Looking For ACCA / ACA / CIMA part-qualified or finalist. (Fully qualified candidates will also be considered and are preferred). Proven experience within a FP&A function, with a minimum of 5 years' experience. Full P&L experience, including analysing performance across revenue, costs, and profitability drivers. Experience within professional services or a multinational organisation is highly desirable but not essential. Strong financial analysis, forecasting, and reporting skills. Advanced Excel skills. Excellent communication and stakeholder management abilities. Strong attention to detail with the ability to manage multiple priorities. What's on Offer £57,000 salary. Hybrid working - 2 days per week in the Central London office. Opportunity to work within a global consultancy environment with exposure to international finance teams. Involvement in regional finance initiatives and transformation projects. A collaborative and supportive finance team with strong career development opportunities. Why This Role Could Be Your Next Move This position offers the opportunity to join a globally recognised consultancy where finance plays a key role in supporting business strategy and performance. You'll gain broad exposure across international FP&A processes while working closely with senior stakeholders and contributing to meaningful finance transformation initiatives. For a commercially minded FP&A professional looking to develop within a global professional services environment, this role offers excellent visibility, variety, and long-term development potential. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 08, 2026
Full time
Senior Financial Analyst Global Management Consultancy Central London (Hybrid - 2 Days in Office) £57,000 Permanent Role Robert Half are partnering with a global management consultancy to recruit a Senior Financial Analyst to join their Regional FP&A team in London. This position sits within a highly collaborative international finance function and offers strong exposure to regional performance analysis, forecasting, and strategic finance initiatives. This is an excellent opportunity for an experienced FP&A professional to work closely with senior finance leaders across multiple international markets while contributing to forecasting, budgeting, and performance insight for a growing professional services organisation. About the Role Reporting into the Regional FP&A leadership team, you will play a key role in supporting budgeting, forecasting, and financial performance analysis across international markets. You will work closely with finance teams across multiple countries, helping ensure consistency in reporting, improving financial processes, and delivering meaningful insights to support strategic decision-making. Key responsibilities include: Forecasting & Planning Supporting the consolidation of regional budgets and forecasts, ensuring accuracy and alignment across markets. Assisting with quarterly forecasting processes and the annual budgeting cycle. Preparing forecast analysis, commentary, and supporting presentation materials for senior leadership. Maintaining and updating country-level forecasting templates and reporting models. Financial Analysis & Month-End Reporting Analysing monthly financial performance against budgets and strategic plans. Preparing financial commentary and highlighting key performance drivers. Supporting the preparation of regional management reporting. Performing reasonableness checks across sales and financial data, challenging inconsistencies where required. Monitoring accounts receivable performance and following up with country finance teams on outstanding queries. Regional Finance Projects & Process Improvement Supporting regional finance initiatives, including process standardisation and system enhancements. Driving adoption of FP&A best practices across international markets. Collaborating with cross-functional teams on regional transformation projects. Supporting ad-hoc analysis, data reconciliation, and financial reporting requirements. Stakeholder Collaboration Building strong relationships with finance teams across multiple international markets. Acting as a key liaison between regional finance, country leadership, and international accounting teams. Supporting communication of financial insights and responding to queries from stakeholders across the business. Contributing to a collaborative and high-performing finance team environment. What We're Looking For ACCA / ACA / CIMA part-qualified or finalist. (Fully qualified candidates will also be considered and are preferred). Proven experience within a FP&A function, with a minimum of 5 years' experience. Full P&L experience, including analysing performance across revenue, costs, and profitability drivers. Experience within professional services or a multinational organisation is highly desirable but not essential. Strong financial analysis, forecasting, and reporting skills. Advanced Excel skills. Excellent communication and stakeholder management abilities. Strong attention to detail with the ability to manage multiple priorities. What's on Offer £57,000 salary. Hybrid working - 2 days per week in the Central London office. Opportunity to work within a global consultancy environment with exposure to international finance teams. Involvement in regional finance initiatives and transformation projects. A collaborative and supportive finance team with strong career development opportunities. Why This Role Could Be Your Next Move This position offers the opportunity to join a globally recognised consultancy where finance plays a key role in supporting business strategy and performance. You'll gain broad exposure across international FP&A processes while working closely with senior stakeholders and contributing to meaningful finance transformation initiatives. For a commercially minded FP&A professional looking to develop within a global professional services environment, this role offers excellent visibility, variety, and long-term development potential. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Senior EW Trainer - Permanent - Full Time (Hybrid) Salary: c.£50-55,000 DOE Location: Base at Lincoln- (Likely 3 days at MASS or Customer sites) Benefits include: 25 days annual leave (inclusive of December shutdown) Buy or sell up to 5 days' leave Two pension schemes Private Medical & Dental Insurance Life Assurance (4 x salary) Save and share schemes Electric/Hybrid car leasing Cycle to work Retail discounts Continuous Professional Development Annual Wellness Allowance Why this role matters For over 40 years, MASS's Electronic Warfare Operations Support (EWOS) Group has delivered specialist software, services and training that directly support the UK and allied nations' EW and CEMA capabilities. We operate in a highly trusted, highly secure space, supporting programmes that genuinely shape operational outcomes. As part of our continued growth, we're expanding our training capability from our EW Academy in Lincoln. We're looking for Senior EW Trainers with real-world operational experience who can bring credibility, context and practical insight into the classroom. This is a role for people who have worked with EW, intelligence or CEMA systems in the real world and want to pass that knowledge on to the next generation of operators and analysts. What you'll focus on You'll design, develop and deliver specialist Electronic Warfare training to UK and international customers, ensuring courses are accurate, relevant and aligned to current operational realities. You'll: Design and deliver EW training courseware and supporting materials Provide subject matter expertise into bids, projects and customer engagement Act as a primary point of contact for training-related contract activity Assess students, capture feedback and continuously improve course content Support the wider training team, including deputising for the Training Delivery Manager when required Help shape future training offerings as EWOS grows its international customer base Location & working pattern This role is primarily based at our EW Academy in Lincoln, with hybrid working as standard. In practice, we're looking for someone who can be on site for the majority of the working week (typically around Tuesday to Thursday), with the remainder of time spent working remotely when appropriate. International travel will be required as part of customer programmes, sometimes at short notice. You'll be working alongside experienced EW specialists, engineers, scientists and former military personnel, delivering training in secure, operationally focused environments. How you'll support us You'll bring operational credibility into the training environment, helping customers build real capability, not just theoretical understanding. That means: Delivering high-quality, engaging and technically accurate training Translating operational experience into practical course content Building strong relationships with customers and course participants Supporting bids and growth activity with SME input Maintaining the security, quality and integrity of all training materials The invaluable experience you'll bring, to help us achieve more Essential experience Hands on experience in Electronic Warfare, ELINT, RESM, CEMA or related intelligence disciplines Knowledge of threat systems across air, land and maritime domains Experience working with emitter databases or operational EW tools Strong written and verbal communication skills Eligibility to obtain and maintain UK Government Security Check (SC) clearance (see UK Government guidance) Must be a UK or Five Eyes national Willingness to travel overseas as required Desirable experience Previous experience delivering training or instructional activity MOD, defence or military background Experience with Test & Evaluation or platform protection environments Knowledge of DSAT or equivalent training frameworks Experience with Learning Management Systems or project based environments Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With a strong heritage in defence, we deliver robust solutions into environments where security expertise is essential. We work in close partnership with our customers, combining deep technical expertise with innovative thinking to deliver agile, resilient solutions that secure advantage and enable digital transformation. MASS is an equal opportunities employer. We value smart, skilled and motivated people, and in return we offer a supportive, friendly workplace where everyone has the opportunity to make a real impact. Apply today to see how working for MASS could work for you.
Mar 08, 2026
Full time
Senior EW Trainer - Permanent - Full Time (Hybrid) Salary: c.£50-55,000 DOE Location: Base at Lincoln- (Likely 3 days at MASS or Customer sites) Benefits include: 25 days annual leave (inclusive of December shutdown) Buy or sell up to 5 days' leave Two pension schemes Private Medical & Dental Insurance Life Assurance (4 x salary) Save and share schemes Electric/Hybrid car leasing Cycle to work Retail discounts Continuous Professional Development Annual Wellness Allowance Why this role matters For over 40 years, MASS's Electronic Warfare Operations Support (EWOS) Group has delivered specialist software, services and training that directly support the UK and allied nations' EW and CEMA capabilities. We operate in a highly trusted, highly secure space, supporting programmes that genuinely shape operational outcomes. As part of our continued growth, we're expanding our training capability from our EW Academy in Lincoln. We're looking for Senior EW Trainers with real-world operational experience who can bring credibility, context and practical insight into the classroom. This is a role for people who have worked with EW, intelligence or CEMA systems in the real world and want to pass that knowledge on to the next generation of operators and analysts. What you'll focus on You'll design, develop and deliver specialist Electronic Warfare training to UK and international customers, ensuring courses are accurate, relevant and aligned to current operational realities. You'll: Design and deliver EW training courseware and supporting materials Provide subject matter expertise into bids, projects and customer engagement Act as a primary point of contact for training-related contract activity Assess students, capture feedback and continuously improve course content Support the wider training team, including deputising for the Training Delivery Manager when required Help shape future training offerings as EWOS grows its international customer base Location & working pattern This role is primarily based at our EW Academy in Lincoln, with hybrid working as standard. In practice, we're looking for someone who can be on site for the majority of the working week (typically around Tuesday to Thursday), with the remainder of time spent working remotely when appropriate. International travel will be required as part of customer programmes, sometimes at short notice. You'll be working alongside experienced EW specialists, engineers, scientists and former military personnel, delivering training in secure, operationally focused environments. How you'll support us You'll bring operational credibility into the training environment, helping customers build real capability, not just theoretical understanding. That means: Delivering high-quality, engaging and technically accurate training Translating operational experience into practical course content Building strong relationships with customers and course participants Supporting bids and growth activity with SME input Maintaining the security, quality and integrity of all training materials The invaluable experience you'll bring, to help us achieve more Essential experience Hands on experience in Electronic Warfare, ELINT, RESM, CEMA or related intelligence disciplines Knowledge of threat systems across air, land and maritime domains Experience working with emitter databases or operational EW tools Strong written and verbal communication skills Eligibility to obtain and maintain UK Government Security Check (SC) clearance (see UK Government guidance) Must be a UK or Five Eyes national Willingness to travel overseas as required Desirable experience Previous experience delivering training or instructional activity MOD, defence or military background Experience with Test & Evaluation or platform protection environments Knowledge of DSAT or equivalent training frameworks Experience with Learning Management Systems or project based environments Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With a strong heritage in defence, we deliver robust solutions into environments where security expertise is essential. We work in close partnership with our customers, combining deep technical expertise with innovative thinking to deliver agile, resilient solutions that secure advantage and enable digital transformation. MASS is an equal opportunities employer. We value smart, skilled and motivated people, and in return we offer a supportive, friendly workplace where everyone has the opportunity to make a real impact. Apply today to see how working for MASS could work for you.
6 month contract - Inside IR35 Investment Banking 50% London office travel required Core accountabilities of role Business analysis Map existing workflows and systems for operational processes, including account maintenance lifecycle, cheque processing and general ledger reconciliations, in order to analyse and synthesize semi-complex activities. Gather operational requirements by liaising with cross-functional stakeholders. Perform reviews of regulatory requirement documentation in alignment with Legal & Compliancealongside operational SMEs. Project coordination Translate the findings from each investigation into clear, actionable change and/or improvement proposals - including benefits, risk assessments, and high-level implementation plans. Develop simple project plans (timelines, owners, deliverables) for initiatives. Maintain the plan against progress, raising issues or risks early to the relevant escalation point. Coordinate workstreams across Front Office, Operations, IT, Finance, Risk, Legal and Compliance, ensuring every stakeholder understands their role and the agreed timeline.Governance, reporting & communication Prepare and circulate governance packs, meeting minutes and action tracking logs for the Local Operations and CEP governance forums. Produce regular status reports for senior management, highlighting progress, emerging issues and any decisions required. Create concise, well-structured PowerPoint decks and written documents tailored to different audiences (executives, line managers, technical teams). AI & innovation support Review the current use of large language model tools within the Local Operations function, capture ideas for future AI enabled improvements and feed those into the broader transformation pipeline.Budget & cost allocation support Assist the Business Manager with the administration of the team's budget, ensuring spend is captured accurately and cost allocation reporting is up to date.Ad-hoc coordination Step in to coordinate cross departmental tasks or temporary initiatives as required, providing flexible organisational support to keep the wider team moving forward. Knowledge, Skills and Experience Operational banking knowledge - Understanding of banking processes (account opening, cheque handling, reconciliations) and the ability to map those processes against control requirements. Stakeholder liaison - proven experience engaging diverse internal teams (front office, operations, IT, finance, risk, legal) to gather detailed information, negotiate ownership and drive consensus. Regulatory insight - ability to read, interpret and translate regulatory texts (e.g., FSCS, PSD2, UKpayments rules) and translate these into practical operational controls. Project management capability - experience planning, tracking, and reporting on small to medium sizeprojects and change initiatives; familiarity with PM approaches is a plus. Analytical & problem-solving mindset - comfort working with semi complex situations, synthesising data from many sources and proposing pragmatic, improvement focused solutions, familiarity with process improvement methodology, e.g. lean six sigma, is an advantage. Communication excellence - strong written and verbal skills; ability to produce clear documentation and compelling presentations for senior audiences. Organisational agility - comfortable juggling several assignments at once, adapting quickly to shifting priorities and deadlines. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 07, 2026
Contractor
6 month contract - Inside IR35 Investment Banking 50% London office travel required Core accountabilities of role Business analysis Map existing workflows and systems for operational processes, including account maintenance lifecycle, cheque processing and general ledger reconciliations, in order to analyse and synthesize semi-complex activities. Gather operational requirements by liaising with cross-functional stakeholders. Perform reviews of regulatory requirement documentation in alignment with Legal & Compliancealongside operational SMEs. Project coordination Translate the findings from each investigation into clear, actionable change and/or improvement proposals - including benefits, risk assessments, and high-level implementation plans. Develop simple project plans (timelines, owners, deliverables) for initiatives. Maintain the plan against progress, raising issues or risks early to the relevant escalation point. Coordinate workstreams across Front Office, Operations, IT, Finance, Risk, Legal and Compliance, ensuring every stakeholder understands their role and the agreed timeline.Governance, reporting & communication Prepare and circulate governance packs, meeting minutes and action tracking logs for the Local Operations and CEP governance forums. Produce regular status reports for senior management, highlighting progress, emerging issues and any decisions required. Create concise, well-structured PowerPoint decks and written documents tailored to different audiences (executives, line managers, technical teams). AI & innovation support Review the current use of large language model tools within the Local Operations function, capture ideas for future AI enabled improvements and feed those into the broader transformation pipeline.Budget & cost allocation support Assist the Business Manager with the administration of the team's budget, ensuring spend is captured accurately and cost allocation reporting is up to date.Ad-hoc coordination Step in to coordinate cross departmental tasks or temporary initiatives as required, providing flexible organisational support to keep the wider team moving forward. Knowledge, Skills and Experience Operational banking knowledge - Understanding of banking processes (account opening, cheque handling, reconciliations) and the ability to map those processes against control requirements. Stakeholder liaison - proven experience engaging diverse internal teams (front office, operations, IT, finance, risk, legal) to gather detailed information, negotiate ownership and drive consensus. Regulatory insight - ability to read, interpret and translate regulatory texts (e.g., FSCS, PSD2, UKpayments rules) and translate these into practical operational controls. Project management capability - experience planning, tracking, and reporting on small to medium sizeprojects and change initiatives; familiarity with PM approaches is a plus. Analytical & problem-solving mindset - comfort working with semi complex situations, synthesising data from many sources and proposing pragmatic, improvement focused solutions, familiarity with process improvement methodology, e.g. lean six sigma, is an advantage. Communication excellence - strong written and verbal skills; ability to produce clear documentation and compelling presentations for senior audiences. Organisational agility - comfortable juggling several assignments at once, adapting quickly to shifting priorities and deadlines. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
