21 jobs found

A leading automotive and motorsport team in Milton Keynes seeks a Technical Support Specialist to provide advanced IT support for Red Bull Powertrains. You will resolve hardware, software, and network issues, manage incidents, and support IT projects. Ideal candidates have strong experience with Microsoft Office 365, Windows systems, and networking concepts. This role emphasizes collaboration, communication, and customer management skills, enhancing the team's efficiency and performance.

M365 Technical Lead Peterborough (Hybrid - 1-2DPW in the office) Up to £100,000 per annum - 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft 365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project click apply for full job details

Digital Workspace Technical Product Manager Location: Guernsey, Haywards Heath, Home Office (Remote) or Manchester Salary: £73,652 - £92,065, depending on experience Department: Technology and Data We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! We're on the hunt for a Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. We value flexible working arrangements, so you can choose to work remotely or maybe you live within a commutable distance from one of our offices in Salford Quays, Manchester, Haywards Heath, West Sussex, or Guernsey, and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. Ability to identify and explain how the business can exploit technology and data solutions to improve the colleague experience, colleague engagement and organisational efficiency. Ability to drive service improvements through process optimisation and automation What's involved: You'll own the technical delivery and configuration of end-user platforms (Intune, AVD, M365, Autopilot, SCCM, etc.). You'll lead the engineering lifecycle for all digital workspace platforms-build, release, test, and support-adopting CI/CD and infrastructure-as-code principles. You'll own and drive the joiners, movers, and leavers (JML) process, embedding automation to reduce manual effort while ensuring assurance, efficiency, and continuous process maturity.Implement automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI APIs) into workspace tools and processes to enhance digital workflows and employee interactions. You'll use AI/ML techniques to build predictive maintenance models for device and application health. You'll support the definition of architecture for AI-enhanced service desk automation, including copilots, bots, and intelligent knowledge management. You'll implement and fine-tune Digital Experience Monitoring (DEM) tools to measure system health, device usage, and performance. You'll analyse telemetry to deliver proactive and contextual UX enhancements at both system and user levels. You'll build dashboards and analytics pipelines to track performance, adoption, and satisfaction KPIs using platforms like Power BI and Azure Monitor. You'll own the roadmap, release pipeline, and technical backlog for digital workspace platforms. You'll collaborate with security teams to ensure compliance and governance (data residency, encryption, Zero Trust principles). You'll manage versioning, lifecycle, and upgrades for M365, collaboration platforms, and mobile device management systems. You'll design, implement, and manage end-user computing (EUC) environments using Microsoft Intune, Autopilot, and Configuration Manager (SCCM), ensuring secure device provisioning, policy enforcement, and compliance at scale. You'll optimise device performance and user experience by deploying Microsoft Endpoint Analytics, configuring proactive remediation scripts, and maintaining standardized security baselines via Intune Security Policies and Group Policy Objects (GPO). You'll enforce regulatory and organisational compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft Endpoint Manager, Desktop Analytics, and Azure Monitor to identify performance bottlenecks, track adoption metrics, and drive platform improvements aligned to business goals. You'll work closely with architects, infrastructure leads, and application owners to design scalable, secure workspace solutions. You'll act as a technical advisor in projects involving infrastructure change, network upgrades, or security policy shifts that impact workspace delivery. You'll support vendor evaluation, PoCs, and onboarding from a deep technical perspective, including hands-on testing and security assessments. You'll ensure all incidents, request, programs, audit actions, vulnerabilities, are resolved within SLA. You'll support the 365/24/7 on-call to manage incidents, security alerts, and escalations as required. You'll oversee day-to-day team delivery and ensure both BAU and strategic changes are delivered effectively on time, and within budget. You'll manage teams, perform 121s, mentoring and development You'll lead and drive forward the Digital Workpsace teams transformation of digital capabilities You'll ensure core processes, audit, attestations, control testing, and joiner-mover-leaver workflows-are continually improved and matured using automation and AI. You'll comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times You'll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times You'll act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time management and organisation skills. Passion for delivering an excellent coaching experience. Works effectively across business functions, IT teams, and vendors. Ability to drive service improvements through process optimization and automation. Ability to align digital workspace initiatives with long-term business and technology strategies. . click apply for full job details

Infrastructure Engineer page is loaded Infrastructure Engineerremote type: Hybrid workinglocations: Halma plc Amershamtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR25\_000410Help grow a safer, cleaner, healthier future for everyone, every day. Role Overview Halma has a complex environment consisting of an HQ organisation and 40+ individual companies. The Infrastructure Engineer will be responsible for working in all infrastructure areas across M365, Azure and on-premises infrastructure, helping to implement best practices and new solutions where needed. They will also be responsible for performing end-to-end migration of M365 tenants into a single environment.This role would be working closely with and reporting into the M365 Technical Lead. Role Responsibilities Responsible for managing the end-to-end tenant migration process, including: performing detailed discovery of source tenant, performing the data migration, ensuring that the target tenant is appropriately configured and that all data and workflows are successfully migrated. Responsible for reviewing the Azure infrastructure across the businesses and ensure the well architected framework is being followed in terms of Cost, Reliability, Security, Operational Excellence & Performance. Responsible for maintaining and supporting the on-premises infrastructure, along with its integration into other systems. Responsible for creating detailed architectural diagrams and documentation. Responsible for giving guidance to the companies for new technologies and helping to implement new solutions. Responsible for ensuring changes are aligned with change control processes. Responsible for delivering on global projects to a high standard. Working collaboratively across our head office staff, to ensure uniformity and best practices across head office infrastructure solutions. Keeping up to date with new technologies trends and roadmaps, to ensure our infrastructure and solutions are in line with global trends. Role Prerequisites At least 5 years of experience with M365 & Azure Experience in delivering IT infrastructure and solutions in a global environment. Experience in M365 products including Exchange, SharePoint, Intune, Entra ID, Security and Compliance. Experience in leading the delivery of support to a large international user base. Knowledge of Identity Management and Authentication technologies (Azure AD, Azure AD Connect, ADFS, Federation & MFA and Conditional Access). Knowledge of Scripting tools such as PowerShell Experience and knowledge of migrations tools, such as Quest on Demand, ShareGate and BitTitan. A proven track record of successful implementation of several solutions within large client companies. Proven ability to translate complex technical issues into simple language that end users can easily understand. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!Halma is a global group of life-saving technology companies, focused on growing a safer, cleaner, healthier future for everyone, every day. Its purpose defines the three broad market areas where it operates: • Safety: protecting life as populations grow and protecting worker safety. • Environment: addressing the impacts of climate change, pollution and waste, protecting life-critical resources and supporting scientific research. • Health: meeting rising healthcare demand as growing populations age and lifestyles change. It employs over 7,000 people in more than 20 countries, with major operations in the UK, Mainland Europe, the USA and Asia Pacific. Halma is listed on the London Stock Exchange (LON: HLMA) and is a constituent of the FTSE 100 index. In January 2022, Halma was named one of Britain's Most Admired Companies by Management Today.

Location London Employment Type Full time Location Type Hybrid Department Technology The role Following our recent $30M Series B funding, we're expanding the team to accelerate development of our legal technology products that integrate with Microsoft products through Office.js. We're looking for a React Team Lead to guide 2 mid-senior React developers who will look to you for architectural guidance and technical direction. As the technical side of the product Triad, your technical decisions will directly shape product direction. Key responsibilities Team Leadership & Mentorship Lead and inspire a team of React developers, fostering a collaborative environment where knowledge sharing is valued and encouraged Mentor team members, helping them grow their skills and advance their careers Promote best practices and maintain high code quality standards across the team Technical Excellence Architect and develop sophisticated React applications that integrate with Microsoft Word, M365, Word Online, etc. using Office.js Write clean, efficient, and maintainable code Drive technical decisions and ensure scalable, performant solutions Think outside of the box to workaround any OfficeJS limitations. Product Development Collaborate closely with cross-functional teams to bring innovative features to life Create exceptional user interfaces that prioritize user experience and accessibility Continuously optimize application performance and responsiveness Quality & Documentation Establish robust testing and debugging processes to ensure high-quality, reliable software Maintain comprehensive documentation for code, APIs, and system architecture Implement security best practices to protect user data and ensure system integrity Problem Solving & Innovation Troubleshoot and resolve complex technical challenges. Contribute to architectural discussions and drive the evolution of our tech stack. Improve developer productivity through tooling, automation, and AI-assisted coding. About you Minimum 5 years of hands-on, product-focused experience with React development Proven leadership experience in software development teams Expert-level proficiency in React, TypeScript, JavaScript, HTML, CSS, and modern web technologies Strong experience with Microsoft Office integration, particularly Office.js and Word add-ins Experience with agentic coding assistants such as Claude Code Excellent English communication skills, both written and verbal Demonstrated ability to work autonomously while providing clear direction to others Extensive experience working effectively in remote environments Passion for knowledge sharing and helping team members grow Know how to optimize React apps (prevent useless re-rendering, memoization, code splitting etc) Strong grasp of Git, version control best practices, and CI/CD pipelines. Excellent problem-solving, communication, and collaboration skills. Ability to work effectively in a fast-paced, agile environment. Nice to have Knowledge of Microsoft Office Add-in guidelines and Office Store submission processes Background in LegalTech or professional services software Previous experience working with in-browser text editors, specially if you were part of optimization efforts to make the experience snappier. Experience in product-focused or startup environments. Exposure to other AI-powered developer tools and workflows. About Definely At Definely, we're on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently - all without disrupting their flow. At Definely, we're dedicated to solving real challenges faced by legal professionals. Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we're trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks. What we offer Competitive Salary We offer a highly competitive salary that reflects your skills, experience, and contributions. Impact & Growth Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life. High-Performance Culture Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel. Prestigious Partnerships Collaborate with some of the world's top law firms, financial institutions, and multinational corporations. Prime London Location & Hybrid Flexibility Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more! Ongoing Learning & Development Access top-tier training, mentorship, and continuous support to advance your career. Time Off Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind. Pension Plan Secure your future with our competitive pension scheme. Private Healthcare Access to Vitality healthcare, including dental and optical. Flexible Working Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities. Enhanced Parental Leave We support working parents with generous parental leave policies that go far beyond statutory requirements. Cycle to Work Scheme Save on a new bike and accessories while promoting a healthier, more sustainable commute. Workplace Nursery Scheme Saving working parents lots of money through our salary sacrifice scheme! Top-Quality Equipment Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups. Data Privacy Notice By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application. Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time. For more details on how we handle your personal data and your rights, please send us an email to and we will send our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.

KEY RESPONSIBILITIES Design, deploy, and manage hybrid Microsoft 365 environments for multiple clients, integrating on-premises infrastructure (e.g., Active Directory, Exchange Server) with M365 services (e.g., Exchange Online, Azure AD). Provide 3rd line support for complex hybrid M365 issues escalated from 1st and 2nd line support teams, ensuring rapid resolution to meet client SLAs. Configure and maintain hybrid connectivity solutions, such as Azure AD Connect, to ensure seamless identity synchronization and access management across client tenants. Lead client migrations from on-premises systems to hybrid or fully cloud-based M365 environments, ensuring minimal downtime and data integrity. Monitor and optimize the performance, security, and compliance of hybrid M365 deployments for multiple clients, implementing data loss prevention (DLP) and security policies tailored to client requirements. Utilize Microsoft Partner Center and Lighthouse to manage multi-tenant environments, ensuring efficient client onboarding, licensing, and service delivery. Develop and maintain client-specific documentation for hybrid configurations, incident resolutions, and standard operating procedures. Automate repetitive tasks using PowerShell scripting to streamline management of hybrid M365 environments across multiple tenants. Stay current with Microsoft 365 and Azure hybrid updates, advising clients on new features and best practices to enhance their hybrid deployments. Provide technical guidance and training to clients and internal teams on hybrid M365 governance, security, and optimization strategies. QUALIFICATIONS, EXPERIENCE, & SKILLS Professional Qualifications Microsoft Certified: Microsoft 365 Fundamentals (MS-900) ESSENTIAL ESSENTIAL Microsoft Certified: Identity and Access Administrator Associate (SC-300) ESSENTIAL Microsoft 365 Certified: Administrator Expert (MS-102) ESSENTIAL DESIRABLE Microsoft 365 Certified: Teams Administrator Associate (MS-700) DESIRABLE REQUIRED EXPERIENCE, & SKILLS 6+ years of experience in a technical support or engineering role within an environment, focusing on Microsoft 365 and hybrid cloud solutions. ESSENTIAL In-depth knowledge of hybrid Microsoft 365 configurations, including Azure AD Connect, Exchange Hybrid, and SharePoint Hybrid, in a multi-tenant setting. ESSENTIAL Strong experience with on-premises infrastructure, including Active Directory, Exchange Server, and Windows Server, integrated with M365 services. ESSENTIAL Expertise in Microsoft 365 administration and troubleshooting in context, managing multiple client tenants. ESSENTIAL Proficiency in PowerShell scripting for automation and management of hybrid M365 environments across multiple clients. ESSENTIAL Experience with Microsoft 365 security and compliance features, including Entra ID, DLP, and multi-factor authentication, in hybrid and multi-tenant environments. ESSENTIAL Strong knowledge of Microsoft Partner Center and Lighthouse for managing multi-tenant M365 deployments and licensing. ESSENTIAL Experience with client-facing communication, delivering technical solutions and training to diverse client stakeholders. ESSENTIAL Familiarity with virtualization technologies such as Hyper-V or VMware for on-premises infrastructure in client environments. DESIRABLE Knowledge of Microsoft Endpoint Manager (Intune) for device management in hybrid environments. DESIRABLE Experience with Dynamics 365 integration with M365 in hybrid scenarios for clients. DESIRABLE Understanding of Power Platform governance and administration in a multi-tenant context. DESIRABLE Expertise in designing and managing scalable hybrid M365 solutions for multiple clients, ensuring performance, security, and compliance. Strong problem-solving skills to address complex technical issues in hybrid, multi-tenant environments under tight client SLAs. Exceptional client-facing communication skills, capable of explaining technical concepts to non-technical stakeholders and building strong client relationships. Proactive and agile approach to managing multiple client environments, adapting to diverse client needs and priorities. Excellent organizational skills to juggle multiple client projects, support tickets, and deadlines while maintaining high service quality. Ability to work independently and collaboratively within a team, fostering a culture of knowledge sharing and continuous learning. Commitment to detailed client-specific documentation to ensure consistency and efficiency in service delivery across multiple tenants. Drive to automate recurring tasks and optimize processes to enhance service delivery and client satisfaction. Ability to provide technical leadership to junior team members and deliver training to clients on hybrid M365 solutions.

Overview Job Title: IT Infrastructure Engineer - Cyber Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility. We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on-premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high-performing and resilient, but also secure by design. Your day-to-day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS-SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands-on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward-thinking team where infrastructure and cyber security go hand-in-hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV! We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us a call on or send an email to

Here at Ruby Energy, we have an exciting position available for a IT Support Engineer to join our dynamic team based within our offices in Fleetwood Lancashire The IT Support Engineer (1st and 2nd Line Support) is responsible for providing effective and efficient IT support to all end users within the organisation. This role focuses on desktop services within a full Microsoft environment, including Microsoft 365 (M365). The IT Support Engineer will handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities. Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be able to commute on site daily Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On site Canteen Local discounts / benefits Early Finish Fridays Main Responsibilities (but not limited to) Desktop Support Provide 1st and 2nd line support for desktop services within a Microsoft environment. Manage and troubleshoot issues related to Microsoft 365 applications and services. Perform IMAC activities for hardware and software installations, moves, adds, and changes. Ensure all desktop services are operating effectively and efficiently. Log, categorise, and prioritise incidents in the IT service management system. Resolve incidents in a timely manner, ensuring minimal disruption to end users. Escalate complex incidents to higher level support teams when necessary. Follow up with end users to ensure incidents are resolved to their satisfaction. Process and fulfil service requests from end users promptly and efficiently. Maintain accurate records of service requests and their fulfilment status. Ensure that all service requests comply with established policies and procedures. Assist with the identification and resolution of recurring incidents and problems. Contribute to root cause analysis and the development of permanent solutions. Maintain documentation of known issues and solutions for future reference. Customer Service Provide excellent customer service to all end users, maintaining a positive and helpful attitude. Communicate technical information to end users in a clear and understandable manner. Educate end users on IT policies, procedures, and best practices. Process and Policy Compliance Follow established IT processes, procedures, and policies at all times. Contribute to the continuous improvement of IT support processes and procedures. Ensure compliance with organisational security policies and guidelines. Quality Improvement Continuously seek ways to improve the quality of IT support services. Participate in training and development activities to enhance technical skills and knowledge. Provide feedback and suggestions to the IT Service Desk Manager for service improvement. Take key roles in projects and continual service improvement work. Lead on specific change work as requested by Senior managers. Requirements to be considered Proven experience in a 1st and 2nd line IT support role. Strong knowledge of Microsoft 365 and desktop services in a Microsoft environment. Excellent troubleshooting and problem solving skills. Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). Ability to manage multiple tasks and priorities in a busy environment. Strong customer service orientation with a positive and proactive attitude. Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently. Our Journey Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service. Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding. Committed: We use innovative solutions to improve our services and always stick to our word. We pride ourselves on delivering consistently high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By heavily investing in our people, processes, and systems, we continuously improve our customer engagement and service offerings. What you need to do now If you would love to join us as our new IT Support Engineer, we encourage you to apply now! Be part of our bright future and talk to Ruby today! Here at Ruby Energy, we are passionate about our recruitment process and bringing even more talent into our existing teams. If you're looking for progression, and opportunity to grow your career with us in an exciting and diverse business, then we're for you!

A governmental technology service in Scotland seeks a Principal Cloud Architect to lead the design and integration of secure Microsoft cloud platforms. The successful candidate will shape technical roadmaps and ensure compliance with security standards, providing technical leadership across various teams. With a strong background in Azure and M365, you will present recommendations and evaluate the success of implemented solutions, contributing to the digital transformation of public services in Scotland.

Principal Solution Consultant Department: Microsoft Employment Type: Permanent Location: Remote, UK Description As the Principal Solution Consultant, you will work alongside Industry Leads, Business Development and Account Managers, Solution Managers, Solution Leads and Practice Leads (PL) and own the detailing of the multi domain solutions for our clients. You must have a solid understanding of the challenges and opportunities that our clients are facing within themselves and within their industry, and how these can be addressed using emerging technologies and cloud services across the following domains: Modern Workplace: AI & Automation: Copilot and Power Platform Business Change and Adoption Contact and Collaboration: Voice and Contact Centre Employee Experience: Endpoint, M365 and Viva Cloud Native Platforms: Azure, AWS and Private Cloud Security Practice: M365, Fortinet, SOC, SIEM, etc. Software Engineering: AppDev and Data & AI This should be combined with experience and high level understanding of large scale cloud solutions architecture, novel commercial and delivery models, helping clients transforming into an AI powered, cloud first business, developing new services using digital, becoming more agile and resilient. We are looking for candidates who have a broad set of technology, delivery, and commercial skills, who can demonstrate an ability to shape our client's transformation agenda, innovation roadmaps and new operating models. Key Responsibilities Client facing: Build a meaningful understanding of each industry's prevalent business and technology challenges and opportunities. Continually engage our client's C suite and heads of services to discover their business requirements (i.e. opportunities, threats and challenges) and use this information to assist in the identification of potential sales, solutions and capabilities pull through from Nasstar. Align their business goals and imperatives with well formed technology roadmaps powered by Microsoft and AWS cloud technologies and services. Provide client advisory services and thought leadership to your industry accounts broadly. Growth forecasting and planning: Uncover transformation opportunities across cloud, AI and other emergent technologies. Build sales opportunity pipelines in line with Nasstar's annual growth targets. Increase our share of wallet with key clients in your aligned industries. Solutioning of large and complex deals: Develop and describe compelling value propositions in response to the client's requirements, informing win strategies and calling out Nasstar unique selling points (USPs) and proof points using our Polaris Framework and ICC capabilities. Shape the end to end solutions with the right business value for the client, at the right price point, with the right commercial construct, and appropriate risk profile. Shape the end to end solution with the right technologies and delivery methods, to drive the transformation required by our clients. Deliver concise and impactful presentations on the value propositions and technical topics in front of a senior audience, including C Levels. Direct the Solution Managers and Leads on scoping the technical solutions, estimates and delivery approaches that best fit the ways of working which is specific to each client. Direct the Solution Architects on scoping the managed services solutions, estimates and delivery approaches that best fit the ways of working which is specific to each client. Where required, lead the proposal and statements of work development and guide this through the relevant reviews, approval, and contracting workflows, seeking buy in from PLs and PMO from concept to deal closure. Lead peer reviews with Nasstar and client stakeholders to gain solution and delivery approach approval and sign off, ensuring the solution is commercially sound. Portfolio and industry PoV development: Develop and describe compelling industry points of view and inform Nasstar's portfolio on the potential of industry solutions. Develop and describe value propositions in response to the industry requirements, informing win strategies and calling out Nasstar unique selling points (USPs) and proof points using our Polaris Framework and ICC capabilities. Growth and personal development: Stay educated on new and emerging transformation approaches and methodologies. Be a lead contributor to Nasstar's Communities of Practice for the purpose of developing and sharing relevant transformation / delivery approaches, processes and standards. Understand the strategic direction set by Nasstar leadership, as it relates to team goals. Skills, Knowledge and Expertise Minimum of 10 years of delivering transformational programmes/projects, including scope that includes managed services and outsourcing. Microsoft specific Data & AI skills / background, i.e. Fabric & Foundry. Extensive experience in project delivery methodologies (agile, waterfall) and client account delivery management. Minimum of 10 years lead large scale solutions using the Microsoft or AWS cloud technologies and services and other technology services. Certifications (desirable, ideally Architectural qualifications such as Togaf or similar, ITIL, Cloud technologies at a fundamental level e.g. AZ900, DP900). Benefits What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) + Your Birthday Off Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best of breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands

Reporting into the IT Architecture team, the purpose of this role is to lead in designing, planning, and delivering solutions in collaboration with our Innovation & Digital Office and the business streams. Some of these solutions will be derived from innovation ideas that are being generated within the business. You'll work closely with other Architects, and Innovation Managers to ensure new solutions address a business problem whilst adhering to our architectural design and enterprise strategy.In order to accelerate time to market, you will utilise approaches such as buy before build and a rapid agile delivery. Using both minimum viable product and iterative principals the role is responsible in delivering solutions at speed into the business, utilising a 'cloud first' strategy.You must be both technically proficient and solution focussed, motivated by finding coherent and strategic solutions to complex business. You will have a track record of innovation and be able to demonstrate examples of using creativity and technical knowledge to achieve successful business outcomes through an engaging and consultative approach.In this role you'll:Work alongside Business Analysts and UX Designers supporting the gathering and validating of requirements, user journeys and user experience.Exceptional verbal and written communication, including presentation skills. Able to communicate to stakeholders at all levels of the organisation and 3rd parties.Experience working with the following technologies: JavaScript, React, C# .NET, Python, SQL, APIs, Azure, Power Platform, SaaS, PaaS, IaC. Experience in architecture and software development methodologies, and design techniques e.g. Agile, C4, UML, TOGAF, Microsoft Well-Architected Framework, design patterns.Experience using modern tools in support of delivery: e.g. Azure DevOps, LeanIX, Lucidchart, Figma, Balsamiq, M365. Experience in building Minimal Viable Products (MVP) and working with product teams.Experience evaluating and working with SaaS products.

Senior M365 Consultant Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 216127 Contract type: Standard Business Unit: IT Consulting Life on the team UK Wide Competitive Salary + Car At Computacenter, we help our customers transform their IT landscape to enable smarter, more secure, and more connected workplaces. As a Senior Microsoft 365 Consultant, you'll be joining our fast-growing Consultancy Practice, working with some of the most advanced Microsoft 365 and security technologies in the industry. This is an opportunity to play a leading role in high-profile customer projects, guiding strategy, shaping technical solutions, and delivering real business impact. You'll collaborate with passionate and talented professionals, while enjoying continuous learning opportunities that keep you at the cutting edge of technology. What you'll do Lead the design and delivery of complex Microsoft 365 and hybrid solutions, including Entra ID, Identity Governance, Single Sign-On, Access Management, and the full Microsoft Defender suite Act as a trusted advisor and Subject Matter Expert during presales, helping to shape solutions that win customer business Present confidently to customers, validating requirements and supporting knowledge transfer at senior levels Guide and mentor junior consultants and technical staff, sharing your expertise to ensure successful project outcomes Take ownership of end-to-end solutions, from initial design through to delivery and handover Build strong relationships with customer stakeholders and Computacenter colleagues across the business Stay ahead of industry developments, ensuring customers benefit from the latest Microsoft innovations What you'll need Proven experience designing and delivering complex Microsoft 365 and security-focused solutions in large organisations Strong expertise in Microsoft 365, Entra ID, Identity Governance, Single Sign-On, and the Defender product suite Ability to design multi-technology solutions and contribute to technical, bid, and project documentation Excellent communication and presentation skills, with confidence presenting to large internal and external audiences Experience leading technical teams and influencing stakeholders, with strong people management and negotiation skills A collaborative, customer-first mindset with the drive to deliver outstanding results Take the lead in shaping digital workplaces of the future. Apply today and bring your expertise to Computacenter About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!

This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. 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If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. M365 Product Architect National (Edinburgh and Leeds) ranging from £59,100 to £84,000 and London from £64,900 to £93,000 (salary offered will be based on skills and experience) This role is graded as: Lead Associate - Regulatory End User Compute (EUC) is a key team providing change and management for a wide range of application and infrastructure services. We operate in small, cross-functional, self-organising teams, passionate about delivering value while having fun. Our Content, Communication and Collaboration team within EUC handles product ownership, analysis and service management for tools like SharePoint, MS Teams and Exchange/Outlook. We regularly engage with frontline business areas, DevOps teams and suppliers, adding variety to our daily tasks. Role responsibilities Skills requiredExperience of working with M365 services, including SharePoint Online, Teams, Exchange Online and Power Platform, particularly as an architect. Experience within an Architect role, skilled at working with high-level architectural designs, technical specifications and integration patterns across M365 and other enterprise systems Experience of working with Microsoft Azure, Identity Management, Compliance and security best practicesAbility to focus on outcomes and the bigger picture, confidently challenging established approaches Experience in end-to-end life cycle management of IT services, including Service Design, Service Transition and IT Service continuityInitiative in delivering work and building relationships, with the ability to manage and prioritize tasks effectively Benefits A flexible benefits scheme designed around your lifestyle For a full list of our benefits, and our recruitment process as a whole visit . We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. , and therefore, people or individuals with disabilities and long-term conditions who best meet the minimumvolumes, we may progress applicants whose experience most closely matches the role's key requirements. criteria for a role will go through to the next stage of the recruitment process. In cases of high application Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. SC Clearance is required for this role() - you will hold or willbe requiredto obtain Security Check (SC) level vetting.