We're now recruiting for a Health & Safety Manager to join us at Head Office in Canary Wharf. What you should know Ballymore is a family owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Health & Safety Manager to join us at Head Office in contributing to our vision. Important to note Hours: 8:30 - 17:30 Shift Pattern: Monday - Friday (1x day WFH on a Friday) Location: E14, Canary Wharf Contract: 40 hpw/permanent What you'll do With the role primarily focused on auditing, tracking & reporting; risk assessments and accident, incident and near miss responsibilities include but not limited to: Serve as the primary coordinator for fire, health, and safety across all properties. Conduct on-site audits every quarter for each property, covering a checklist that includes Health & Safety documentation and Standard Operating Procedures utilising: Vantify Risk Manager, Incident reporting system and Internally documented procedures Carry out physical inspection of the property, including controlled and high-risk areas Interview key team members to establish compliance with procedures Prepare technical reports on findings Maintain tracker documentation in and excel. "Stress Test" exercises to test emergency preparedness of property management teams. Attend sites following any incidents in order to carry out immediate mitigations and conduct an investigation. Plan and organise the risk assessment programme, which includes selecting providers for all risks assessments, and ensuring that the providers carry out and document these fully for: Fire Risk, Health and Safety, Water Hygiene, Leisure facilities and Play Equipment. Generally these are to be completed annually on each building. The Health and Safety Manager will carry out the Fire and Health and Safety Risk assessments themselves in two out of every three years. A key part of the will involve following-up with the risk assessment providers to ensure the risk assessments are complete and all actions are recorded on the risk management system. This includes following-up with the Property management personnel to ensure they deal with the findings of the risk assessments. The company operates a system of reporting for accidents, incidents and near misses. The candidate will be required to: Attend serious incidents in order to advise on mitigations (this can include out of hours response), conduct investigations, advise on lessons learned arising from investigations and compile a monthly report on accidents, incidents and near misses. What you'll need to be successful Chartered Health and Safety (CMIOSH) Intent to continue with lifelong learning and professional development. Have 5+ years experience in carrying out risk assessments. Possess technical knowledge of the operation of high rise residential buildings. Have a proven track record in the management of risk, health, and safety. Possess strong auditing and reporting skills at a senior level, producing high quality technical reports. Have strong communication and people management skills. Have a solid understanding of current legislation and standards. Experience with Vantify, and PowerBI would be an advantage. What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via ourjobboards will be provided over a 1-2-week period from the date of submission. Not what you're looking for Check out our careers page Ballymore operate as an equal opportunities employer.
Jan 09, 2026
Full time
We're now recruiting for a Health & Safety Manager to join us at Head Office in Canary Wharf. What you should know Ballymore is a family owned business, with over 40 years in establishment - we are remarked as an innovative and dynamic property developer citing over80 awards. At present, we're managing 11,000 homes across 12 luxury residential developments in London and are in search of a Health & Safety Manager to join us at Head Office in contributing to our vision. Important to note Hours: 8:30 - 17:30 Shift Pattern: Monday - Friday (1x day WFH on a Friday) Location: E14, Canary Wharf Contract: 40 hpw/permanent What you'll do With the role primarily focused on auditing, tracking & reporting; risk assessments and accident, incident and near miss responsibilities include but not limited to: Serve as the primary coordinator for fire, health, and safety across all properties. Conduct on-site audits every quarter for each property, covering a checklist that includes Health & Safety documentation and Standard Operating Procedures utilising: Vantify Risk Manager, Incident reporting system and Internally documented procedures Carry out physical inspection of the property, including controlled and high-risk areas Interview key team members to establish compliance with procedures Prepare technical reports on findings Maintain tracker documentation in and excel. "Stress Test" exercises to test emergency preparedness of property management teams. Attend sites following any incidents in order to carry out immediate mitigations and conduct an investigation. Plan and organise the risk assessment programme, which includes selecting providers for all risks assessments, and ensuring that the providers carry out and document these fully for: Fire Risk, Health and Safety, Water Hygiene, Leisure facilities and Play Equipment. Generally these are to be completed annually on each building. The Health and Safety Manager will carry out the Fire and Health and Safety Risk assessments themselves in two out of every three years. A key part of the will involve following-up with the risk assessment providers to ensure the risk assessments are complete and all actions are recorded on the risk management system. This includes following-up with the Property management personnel to ensure they deal with the findings of the risk assessments. The company operates a system of reporting for accidents, incidents and near misses. The candidate will be required to: Attend serious incidents in order to advise on mitigations (this can include out of hours response), conduct investigations, advise on lessons learned arising from investigations and compile a monthly report on accidents, incidents and near misses. What you'll need to be successful Chartered Health and Safety (CMIOSH) Intent to continue with lifelong learning and professional development. Have 5+ years experience in carrying out risk assessments. Possess technical knowledge of the operation of high rise residential buildings. Have a proven track record in the management of risk, health, and safety. Possess strong auditing and reporting skills at a senior level, producing high quality technical reports. Have strong communication and people management skills. Have a solid understanding of current legislation and standards. Experience with Vantify, and PowerBI would be an advantage. What now? Very simply - Apply! Do not hesitate to apply online today or send across your CV directly into our email inbox. Our inbox is monitored hourly, and so we will aim to respond back to you within 24 hours via this platform. All questions with regards to the role are welcome! Updates on applications made via ourjobboards will be provided over a 1-2-week period from the date of submission. Not what you're looking for Check out our careers page Ballymore operate as an equal opportunities employer.
Anchor Group Services Ltd
Byfield, Northamptonshire
Daventry, United Kingdom Posted on 02/01/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer Working Hours: 4 on 4 off Shift Pattern, 12-hour shifts, Nights 7pm-7am Average 42 Hours per week Pay: £12.71 per hour Reporting to: Regional Supervisors / Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry. The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Must be flexible and able to assist in covering holidays and sickness leave. Access to a range of nationallyrecognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid trainingat discounted rates, with financial support available Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would liketo be considered for this position, APPLY NOW and we will be in touch. Other companiesmay call this role: Security Officer, Security Guard, Security Personnel,Protection Officer, Loss Prevention Officer, Security Specialist, SafetyOfficer, Security Coordinator, Security Analyst, Asset Protection Officer,Security Operations Officer, Security Risk Officer, Facilities SecurityOfficer, Protection Officer, Workplace Safety & Security Officer, SIASecurity Officer, Security Enforcement Officer Within commutingdistance of: Northampton, Rugby, Towchester, Southam, Banbury, Brixworth, Ryton-on-Dunsmore Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Jan 09, 2026
Full time
Daventry, United Kingdom Posted on 02/01/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Officer Working Hours: 4 on 4 off Shift Pattern, 12-hour shifts, Nights 7pm-7am Average 42 Hours per week Pay: £12.71 per hour Reporting to: Regional Supervisors / Operations Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry. The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. Duties include: Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site-specific procedures Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents Completing reports by recording observations, information, occurrences, and surveillance activities Maintaining organisation's stability and reputation by complying with legal requirements Contributing to team effort by accomplishing related results as needed Acting as a first line support to customers and visitors to site, providing a professional and friendly service Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action Maintaining professional conduct at all times Requirements Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Must be flexible and able to assist in covering holidays and sickness leave. Access to a range of nationallyrecognised courses to help further your career, via the Anchor Academy Access to SIA and First Aid trainingat discounted rates, with financial support available Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycle to Work Scheme Available Full uniform provided Free Employee Assistance Programme24/7 including access to counselling Hospital Saturday Fund Reward and Recognition awards What's Next? If you would liketo be considered for this position, APPLY NOW and we will be in touch. Other companiesmay call this role: Security Officer, Security Guard, Security Personnel,Protection Officer, Loss Prevention Officer, Security Specialist, SafetyOfficer, Security Coordinator, Security Analyst, Asset Protection Officer,Security Operations Officer, Security Risk Officer, Facilities SecurityOfficer, Protection Officer, Workplace Safety & Security Officer, SIASecurity Officer, Security Enforcement Officer Within commutingdistance of: Northampton, Rugby, Towchester, Southam, Banbury, Brixworth, Ryton-on-Dunsmore Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Portsmouth, United Kingdom Posted on 02/01/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Multi-Site Security Officer WorkingHours: Zero hours Location: Various sites - Portsmouth, Southampton, Fareham area Reporting to: Contracts Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based in Hampshire. As a Multi-Site Security Officer, you will be provide support to various sites within the Hampshire area and will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential as training will be provided. Duties include: Protectingthe client's property, people and/or assets by providingsecurity services in direct accordance with the sitespublished Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informingoffenders of policy and procedures Preventing andescalating incidents in a timely, accurate and appropriatemanner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for seriousincidents Completingreports by recording observations, information, occurrences, andsurveillance activities Maintainingorganisation's stability and reputation by complying withlegal requirements Contributing toteam effort by accomplishing related results asneeded Acting as afirst line support to customers and visitors to site,providing a professional and friendly service Understandingthe needs of our customer, respond accordingly tocustomer queries and requests and take appropriateaction Maintainingprofessional conduct at all times Requirements Full5-year employment checkable history Validfrontline SIA licence DS or SG CustomerService experience and confidence to handle conflict in a correctmanner Flexibleto meet the job requirements Excellentcommunication skills both written and verbal Smartappearance and be well-groomed Reliableand punctual Highlevel of enthusiasm and passion Abilityto work in a fast-moving environment Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy Accessto SIA and First Aid training at discounted rates, withfinancial support available Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycleto Work Scheme Available Fulluniform provided FreeEmployee Assistance Programme 24/7 including access tocounselling HospitalSaturday Fund Rewardand Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Jan 09, 2026
Full time
Portsmouth, United Kingdom Posted on 02/01/2026 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Multi-Site Security Officer WorkingHours: Zero hours Location: Various sites - Portsmouth, Southampton, Fareham area Reporting to: Contracts Manager Overview An excitingopportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based in Hampshire. As a Multi-Site Security Officer, you will be provide support to various sites within the Hampshire area and will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential. Thesuccessful candidate must have a valid SIA Licence as a minimum, with CCTVpreferred but not essential as training will be provided. Duties include: Protectingthe client's property, people and/or assets by providingsecurity services in direct accordance with the sitespublished Assignment Instructions (AI's) andsite-specific procedures Preventinglosses and damage by reporting irregularities; informingoffenders of policy and procedures Preventing andescalating incidents in a timely, accurate and appropriatemanner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for seriousincidents Completingreports by recording observations, information, occurrences, andsurveillance activities Maintainingorganisation's stability and reputation by complying withlegal requirements Contributing toteam effort by accomplishing related results asneeded Acting as afirst line support to customers and visitors to site,providing a professional and friendly service Understandingthe needs of our customer, respond accordingly tocustomer queries and requests and take appropriateaction Maintainingprofessional conduct at all times Requirements Full5-year employment checkable history Validfrontline SIA licence DS or SG CustomerService experience and confidence to handle conflict in a correctmanner Flexibleto meet the job requirements Excellentcommunication skills both written and verbal Smartappearance and be well-groomed Reliableand punctual Highlevel of enthusiasm and passion Abilityto work in a fast-moving environment Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy Accessto SIA and First Aid training at discounted rates, withfinancial support available Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment) Stream - access to pay as you earn it Cycleto Work Scheme Available Fulluniform provided FreeEmployee Assistance Programme 24/7 including access tocounselling HospitalSaturday Fund Rewardand Recognition awards What's Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
Private Medical Administrator/Receptionist - Prestigious Harley Street Clinic An exciting opportunity has arisen for a Private Medical Administrator/ Receptionist to join a welcoming and professional Front of House team at a leading independent private eye clinic on Harley Street, just a short walk from Baker Street and Bond Street stations. This is a varied role that includes duties beyond a standard reception job description. We are seeking candidates with experience in five-star hospitality, concierge services, PA roles, or any position that required a bespoke and detail-oriented approach to people and work. The clinic is patient-centric, warm, welcoming, kind, and nurturing toward every individual who walks through the door. Private Medical Administrator/Receptionist role: As a key member of the Front of House Administration team, you will be the first point of contact for consultants and their patients, ensuring every visit is smooth, professional, and warmly received. Organising emergency operations at very short notice, coordinating diaries, liaising with surgeons, ophthalmic technicians, nurses, anaesthesians Provide an exceptional patient experience in person, over the phone, and via email Manage up to three clinic diaries, handle payments, and support with treatment enquiries Oversee administrative tasks, including ordering supplies, managing stock, and coordinating maintenance Maintain the highest standards of service, supporting the clinic s commitment to excellence Liaising with clinical trial coordinators Private Medical Administrator/Receptionist details: Hours: Monday-Friday, 9:00am-6:00pm - flexibility is required in case of emergencies Salary: Up to £35,000 (depending on experience) Holidays: 23 days annual leave Corporate benefits
Jan 08, 2026
Full time
Private Medical Administrator/Receptionist - Prestigious Harley Street Clinic An exciting opportunity has arisen for a Private Medical Administrator/ Receptionist to join a welcoming and professional Front of House team at a leading independent private eye clinic on Harley Street, just a short walk from Baker Street and Bond Street stations. This is a varied role that includes duties beyond a standard reception job description. We are seeking candidates with experience in five-star hospitality, concierge services, PA roles, or any position that required a bespoke and detail-oriented approach to people and work. The clinic is patient-centric, warm, welcoming, kind, and nurturing toward every individual who walks through the door. Private Medical Administrator/Receptionist role: As a key member of the Front of House Administration team, you will be the first point of contact for consultants and their patients, ensuring every visit is smooth, professional, and warmly received. Organising emergency operations at very short notice, coordinating diaries, liaising with surgeons, ophthalmic technicians, nurses, anaesthesians Provide an exceptional patient experience in person, over the phone, and via email Manage up to three clinic diaries, handle payments, and support with treatment enquiries Oversee administrative tasks, including ordering supplies, managing stock, and coordinating maintenance Maintain the highest standards of service, supporting the clinic s commitment to excellence Liaising with clinical trial coordinators Private Medical Administrator/Receptionist details: Hours: Monday-Friday, 9:00am-6:00pm - flexibility is required in case of emergencies Salary: Up to £35,000 (depending on experience) Holidays: 23 days annual leave Corporate benefits
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jan 08, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Job Title: Service Desk Coordinator Salary: £14.50 per hour Location: Borehamwood Contract: Temporary - Maternity contract with the view to go permanently Hours: 8.30 - 5.30 pm Monday to Friday and 1 in 4 weekends to be worked also which are worked independently in the office 8.30 - 4.30 Company Overview: A leading global brand renowned for its high-quality, innovative coffee machines are seeking an experienced Service Desk Coordinator. The successful candidate will be responsible for planning all jobs to ensure service level agreements are adhered to. Job Responsibilities: Knowing where abouts of engineers to maximise job completion Follow processes for all the clients contracts Supporting engineers Support quotation process Manage and plan the movement of jobs or emergency works General administrative work Key Skills & Experience: Good organisational and communication skills Good time management skills PC literate Strong admin and scheduling experience Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Jan 08, 2026
Contractor
Job Title: Service Desk Coordinator Salary: £14.50 per hour Location: Borehamwood Contract: Temporary - Maternity contract with the view to go permanently Hours: 8.30 - 5.30 pm Monday to Friday and 1 in 4 weekends to be worked also which are worked independently in the office 8.30 - 4.30 Company Overview: A leading global brand renowned for its high-quality, innovative coffee machines are seeking an experienced Service Desk Coordinator. The successful candidate will be responsible for planning all jobs to ensure service level agreements are adhered to. Job Responsibilities: Knowing where abouts of engineers to maximise job completion Follow processes for all the clients contracts Supporting engineers Support quotation process Manage and plan the movement of jobs or emergency works General administrative work Key Skills & Experience: Good organisational and communication skills Good time management skills PC literate Strong admin and scheduling experience Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Mind Hertfordshire Network
Hemel Hempstead, Hertfordshire
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Jan 08, 2026
Full time
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope , Courage , Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we d love to hear from you. Mental Health Support Worker Crisis House Reference: 325 Responsible to: Crisis House Coordinator Salary: £24,366 per annum, pro rata for part time (Salary review after successful probation completion) Contract: Permanent Hours: Full time 37.5 hours Working days: Shifts available covering 7-day rota, Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am Based: Crisis House Hemel Hempstead About the Service Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis. The Crisis Centre and rest of Nightlight Services (Café s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Service Objectives The objectives of Hertfordshire Mind Network s (HMN) Nightlight Mental health Crisis House are: To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire. To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment. To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers. To remain a source of independent support for all Service Users. To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services. About the Role As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network s values throughout the provision. We offer: Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) An additional day of leave each year for your birthday following completion of probation period. Ongoing training relevant to your role. An Employee Assistance Programme. Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for applications is 23rd January 2026. Interviews to be held week commencing 2nd February 2026. N.B . Please quote reference number 325 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equal Opportunities We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.
Your new company Working for part of the emergency services. Your new role Provide administrative support within the Division, where required by the Senior / Division Coordinator. Undertake all administrative requirements relating to purchasing activities, including chasing outstanding orders with stores and suppliers, arranging for new suppliers to be created by procurement and undertaking monthly checks to ascertain goods signed in. Process station claims and expenses, ensuring all claims are completed correctly, authorised, and submitted to payroll on time. Arrange and when required, take notes at any meetings in the absence of the Senior / Division Coordinator. Process annual leave requests / amendments for station personnel. What you'll need to succeed Experience of working in an admin role Proficient in the use of Microsoft packages Excellent organisational skills Experience of arranging and attending meetings What you'll get in return Initially 1 month but likely to be extended to 3 months. Staff parking DBS check is covered by the agency. 14.54 per hour Office-based, there may be some flexibility for hybrid after training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 07, 2026
Seasonal
Your new company Working for part of the emergency services. Your new role Provide administrative support within the Division, where required by the Senior / Division Coordinator. Undertake all administrative requirements relating to purchasing activities, including chasing outstanding orders with stores and suppliers, arranging for new suppliers to be created by procurement and undertaking monthly checks to ascertain goods signed in. Process station claims and expenses, ensuring all claims are completed correctly, authorised, and submitted to payroll on time. Arrange and when required, take notes at any meetings in the absence of the Senior / Division Coordinator. Process annual leave requests / amendments for station personnel. What you'll need to succeed Experience of working in an admin role Proficient in the use of Microsoft packages Excellent organisational skills Experience of arranging and attending meetings What you'll get in return Initially 1 month but likely to be extended to 3 months. Staff parking DBS check is covered by the agency. 14.54 per hour Office-based, there may be some flexibility for hybrid after training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Health and Safety Advisor (High Hazard and Explosive) Location: Glascoed Salary: £55 , 869 (depending on skills and experience) What you'll be doing: Advising on Explosives safety on new and existing processes Supporting the delivery of new processes and facilities on site Supporting the delivery of Explosive licences Communicating and hosting the competent authorities including the HSE and NRW. Supporting the site deliver the safety report Managing a small team of process safety coordinators Your skills and experiences: Knowledge and/or experience working within the explosives industry or other High Hazard/Highly regulated industries including upper tier COMAH Engineering/Chemical/Process background Working towards or willing to work towards NEBOSH certificate/ diploma or equivalent Previous process safety knowledge and experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The BAE Systems High Hazard team: This is a central function made up of SME 's ranging from Chemical engineers, Explosives specialists, process safety engineers and Human factors to name some. There are 5 main sites within the munitions business. 3 manufacturing sites and 2 test and evaluation sites. The team supports and advises these sites where high risk and high hazard operations are conducted to ensure legislation and best practice are adhered to, ultimately allowing the company the demonstrate we have adopted an ALARD approach. Projects could include the explosives licencing of new and existing facilities, Developing and conducting explosives testing, supporting the implementation of emergency planning under the COMAH regulations, visiting external organisations to share best practice, product technical justifications for complex processes or situations. The business is currently undergoing significant investment which requires the development of new processes and facilities, there is a requirement for the High Hazard team to contribute or advise on many of these projects. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 20th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Jan 07, 2026
Full time
Job Title: Health and Safety Advisor (High Hazard and Explosive) Location: Glascoed Salary: £55 , 869 (depending on skills and experience) What you'll be doing: Advising on Explosives safety on new and existing processes Supporting the delivery of new processes and facilities on site Supporting the delivery of Explosive licences Communicating and hosting the competent authorities including the HSE and NRW. Supporting the site deliver the safety report Managing a small team of process safety coordinators Your skills and experiences: Knowledge and/or experience working within the explosives industry or other High Hazard/Highly regulated industries including upper tier COMAH Engineering/Chemical/Process background Working towards or willing to work towards NEBOSH certificate/ diploma or equivalent Previous process safety knowledge and experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The BAE Systems High Hazard team: This is a central function made up of SME 's ranging from Chemical engineers, Explosives specialists, process safety engineers and Human factors to name some. There are 5 main sites within the munitions business. 3 manufacturing sites and 2 test and evaluation sites. The team supports and advises these sites where high risk and high hazard operations are conducted to ensure legislation and best practice are adhered to, ultimately allowing the company the demonstrate we have adopted an ALARD approach. Projects could include the explosives licencing of new and existing facilities, Developing and conducting explosives testing, supporting the implementation of emergency planning under the COMAH regulations, visiting external organisations to share best practice, product technical justifications for complex processes or situations. The business is currently undergoing significant investment which requires the development of new processes and facilities, there is a requirement for the High Hazard team to contribute or advise on many of these projects. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 20th January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Grade: 5 Salary: £33,933 Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments) Position type : Fixed-term 2-year contract Responsible to: Partnerships and Localisation Manager Direct reports: None Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year) Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 20% of your time in any calendar year. ROLE PURPOSE: ShelterBox is seeking an experienced humanitarian professional with strong partnership expertise to join our dynamic International Programmes Department (IPD). In this role, you will work closely with the Partnership team, comprising the Partnership & Localisation Manager and Rotary Partnership Manager, to advance two key strategic priorities: strengthening ShelterBox's partnership approach and driving localisation. The Partnership team leads on developing and implementing strategies that enhance collaboration, including our global partnership with Rotary International. Working across IPD and the wider organisation, the team is central to shaping systems, processes, and initiatives that ensure effective partnership management and deliver on our strategic goals. As part of this team, you will support programme delivery through a partnership lens. Responsibilities include coordinating due diligence processes, managing partnership agreements, and mapping partnership approaches across our project portfolio. You will also play a key role in supporting and coordinating ShelterBox's engagement with Rotary International, collaborating with multiple departments, Programme Delivery, Programme Funding, Programme Quality, Supply Chain, Finance, and Learning & Development. WHO ARE WE LOOKING FOR? ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual who thrives in a fast-paced environment and wants to contribute to a growing area of organisation. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, partnership development. They will bring humanitarian or development sector experience, a strong interest in equitable partnerships, and exceptional coordination and administrative skills. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Support the Partnership and Localisation Manager and Rotary Partnership Manager to deliver key workstreams across the organisation. Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements. Work closely with Programme Managers and Emergency Coordinators to coordinate and communicate our work with Rotary within our preparedness and response portfolio. Report to internal and external audiences on partnerships by providing updates via briefings, presentations, and written reports, including supporters and donors. Support best practice in Partnership Management, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners Support the Partnership and Localisation Manager, in the development of the partnership framework, in line with strategic priorities. This will be inclusive of incorporating the Rotary partnership within the framework. Coordinate the ShelterBox Localisation task force, inclusive of circulating agenda, noting and following up with key members on actions. Support the timely coordination of Due Diligence and partner organisational capacity assessment (OCA) process for partners, inclusive of conducting sanctions checks. Collaborate with the Programme Quality team to design appropriate partnership outcomes and outputs with indicators to be measured at programme and project levels, and ensure that learning on partnership is systematically captured and applied Support Programme Managers, Emergency Coordinators and the Grants Manager to ensure that the sub-grant agreements and terms of partnerships, as well as institutional policies and procedures are complied with by the partner organisations, including policies on safeguarding Support the planning and facilitation of periodic two-way partnership review processes, ensuring that discussions are as constructive, relevant, and mutually beneficial as possible; Follow up to ensure that mutually-agreed-upon actions are met Maintain awareness of external/sector best practice on partnerships, including Safeguarding, Protection, risk management and EDI Represent ShelterBox in any capacity as required. Any other duties as required which are deemed appropriate to the level and grade of the post.
Jan 07, 2026
Full time
Grade: 5 Salary: £33,933 Hours: 37.5 hours per week with occasional evening/weekend working - flexible hours considered (outside of deployments) Position type : Fixed-term 2-year contract Responsible to: Partnerships and Localisation Manager Direct reports: None Location: Truro, Cornwall or UK remote working (with regular travel to Truro at least 2x per year) Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 20% of your time in any calendar year. ROLE PURPOSE: ShelterBox is seeking an experienced humanitarian professional with strong partnership expertise to join our dynamic International Programmes Department (IPD). In this role, you will work closely with the Partnership team, comprising the Partnership & Localisation Manager and Rotary Partnership Manager, to advance two key strategic priorities: strengthening ShelterBox's partnership approach and driving localisation. The Partnership team leads on developing and implementing strategies that enhance collaboration, including our global partnership with Rotary International. Working across IPD and the wider organisation, the team is central to shaping systems, processes, and initiatives that ensure effective partnership management and deliver on our strategic goals. As part of this team, you will support programme delivery through a partnership lens. Responsibilities include coordinating due diligence processes, managing partnership agreements, and mapping partnership approaches across our project portfolio. You will also play a key role in supporting and coordinating ShelterBox's engagement with Rotary International, collaborating with multiple departments, Programme Delivery, Programme Funding, Programme Quality, Supply Chain, Finance, and Learning & Development. WHO ARE WE LOOKING FOR? ShelterBox is seeking a delivery-focused, pragmatic, and proactive individual who thrives in a fast-paced environment and wants to contribute to a growing area of organisation. They will conduct their role with integrity, flexibility, and a collaborative approach. The right person will have experience of working successfully in close-knit and multidisciplinary teams, partnership development. They will bring humanitarian or development sector experience, a strong interest in equitable partnerships, and exceptional coordination and administrative skills. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Support the Partnership and Localisation Manager and Rotary Partnership Manager to deliver key workstreams across the organisation. Provide administrative support, such as note-taking, facilitating workshops and supporting travel arrangements. Work closely with Programme Managers and Emergency Coordinators to coordinate and communicate our work with Rotary within our preparedness and response portfolio. Report to internal and external audiences on partnerships by providing updates via briefings, presentations, and written reports, including supporters and donors. Support best practice in Partnership Management, such as taking a role in collating lessons learnt across the region in current and past programmes and supporting delivery of training to Partners Support the Partnership and Localisation Manager, in the development of the partnership framework, in line with strategic priorities. This will be inclusive of incorporating the Rotary partnership within the framework. Coordinate the ShelterBox Localisation task force, inclusive of circulating agenda, noting and following up with key members on actions. Support the timely coordination of Due Diligence and partner organisational capacity assessment (OCA) process for partners, inclusive of conducting sanctions checks. Collaborate with the Programme Quality team to design appropriate partnership outcomes and outputs with indicators to be measured at programme and project levels, and ensure that learning on partnership is systematically captured and applied Support Programme Managers, Emergency Coordinators and the Grants Manager to ensure that the sub-grant agreements and terms of partnerships, as well as institutional policies and procedures are complied with by the partner organisations, including policies on safeguarding Support the planning and facilitation of periodic two-way partnership review processes, ensuring that discussions are as constructive, relevant, and mutually beneficial as possible; Follow up to ensure that mutually-agreed-upon actions are met Maintain awareness of external/sector best practice on partnerships, including Safeguarding, Protection, risk management and EDI Represent ShelterBox in any capacity as required. Any other duties as required which are deemed appropriate to the level and grade of the post.
We are looking for a Bookings Coordinator to join our Deaf Services team. The role of the Bookings Coordinator is to be the first point of contact for clients who would like to book an interpreter and to assist language service professionals attending assignments. You will work to ensure the smooth running of all day-to-day services. This will include services to be booked, requesting availability from interpreters and translators, confirming bookings, making amendments as required and filling short notice emergency bookings. Key Duties Dealing with bookings and queries efficiently in a fast paced environment. Answering telephone and video calls, being the first point of contact. Providing and maintaining excellent customer service. Keeping client and interpreter records up to date. Filing and general office administration. Liaising with Deaf clients over WhatsApp and facetime Undertake rotational on-call duties, including responsibility for the office mobile phone, to maintain 24-hour service delivery and patient care. You must: be a confident, self-motivated individual with a friendly and personable manner. be deaf aware be able to multi-task under pressure, manage time and priorities. hold a minimum qualification of BSL in Level 2 be a strong verbal and written communicator. be confident speaking over the phone with clients and interpreters. have an intermediate knowledge of word and outlook email. be highly organised, accurate and pay great attention to detail. be able to work as part of a team, but also independently when required. have a flexible with a supportive attitude towards your job role and team members. Full training is provided. Please note that only shortlisted applicants will be contacted for an interview.
Jan 06, 2026
Full time
We are looking for a Bookings Coordinator to join our Deaf Services team. The role of the Bookings Coordinator is to be the first point of contact for clients who would like to book an interpreter and to assist language service professionals attending assignments. You will work to ensure the smooth running of all day-to-day services. This will include services to be booked, requesting availability from interpreters and translators, confirming bookings, making amendments as required and filling short notice emergency bookings. Key Duties Dealing with bookings and queries efficiently in a fast paced environment. Answering telephone and video calls, being the first point of contact. Providing and maintaining excellent customer service. Keeping client and interpreter records up to date. Filing and general office administration. Liaising with Deaf clients over WhatsApp and facetime Undertake rotational on-call duties, including responsibility for the office mobile phone, to maintain 24-hour service delivery and patient care. You must: be a confident, self-motivated individual with a friendly and personable manner. be deaf aware be able to multi-task under pressure, manage time and priorities. hold a minimum qualification of BSL in Level 2 be a strong verbal and written communicator. be confident speaking over the phone with clients and interpreters. have an intermediate knowledge of word and outlook email. be highly organised, accurate and pay great attention to detail. be able to work as part of a team, but also independently when required. have a flexible with a supportive attitude towards your job role and team members. Full training is provided. Please note that only shortlisted applicants will be contacted for an interview.
Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment
Jan 06, 2026
Full time
Scheduling Coordinator Uxbridge ( Office based) £28,000 £30,000 per annum Hours: 9:00am 5:30pm (1 hour paid lunch) About the Role We are currently seeking an organised and proactive Coordinator to join a busy 24/7 propertymaintenance business. This is a key operational role, supporting the effective delivery of repairs, servicing, emergency works, and planned preventative maintenance (PPM). Working closely with client property managers, engineers, and senior management, you will help ensure works are completed efficiently, compliantly, and to a high standard across their portfolio. Key Responsibilities Coordinate and oversee all repairs, servicing, and emergency works Ensure works are completed within agreed timescales and that job completion reports are issued promptly Act as a key point of contact between engineers, internal management, and clients Maintain accurate certification, compliance records, client reports, and job documentation Prepare, issue, and follow up on quotations and PPM renewals Support a 24/7 operational environment by prioritising urgent and reactive works as required Carry out additional duties within the scope of the role to support business needs About You Experience within a property maintenance or facilities environment is highly desirable Experience working within property management, facilities management, or reactive maintenance Strong organisational and prioritisation skills, with the ability to manage multiple workstreams Excellent communication skills, both written and verbal Adaptable, resilient, and comfortable working in a fast-paced, customer-focused environment
We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis. We are committed to improving diversity and inclusion across our organisation. Don t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you re excited about the role but your experience or qualifications don t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions. The role: The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator. The role ensures that Shakespeare s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate. This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team. The team: The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists. Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe s emergency response arrangements. The skills: Proven experience coordinating hard FM services within a complex estate. Practical experience working with and overseeing external maintenance contractor. Experience managing planned preventative maintenance (PPM) programmes and reactive repairs. Demonstrable experience maintaining and reviewing compliance documentation and statutory records. Experience supporting emergency response, call-out, or facilities-related incident management. Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes. Ability to manage and prioritise a varied workload. Excellent organisational skills. Confident communicator and capable of liaising professionally with contractors, and internal stakeholders. Ability to maintain accurate records. Proactive, and consistently promoting a strong H&S culture. Calm, reliable, and responsive, with the ability to work well under pressure. High level of integrity and professionalism. Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary. Benefits: Discount in the Globe shop and onsite restaurants/cafes Staff discounts via My Globe perks and better Bankside Buzzcard Free entry to selected shows, events and activities Access to our free employee assistance programme and 24/7 virtual GP service Enhanced maternity, paternity, adoption, and shared parental leave and pay Life assurance scheme Rental deposit scheme Season ticket loans Eye test voucher scheme Flu vaccination scheme Cycle to work scheme Enhanced employer pension contributions after 12 months service. To apply: For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026 . If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.
Jan 05, 2026
Full time
We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis. We are committed to improving diversity and inclusion across our organisation. Don t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you re excited about the role but your experience or qualifications don t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions. The role: The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator. The role ensures that Shakespeare s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate. This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team. The team: The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists. Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe s emergency response arrangements. The skills: Proven experience coordinating hard FM services within a complex estate. Practical experience working with and overseeing external maintenance contractor. Experience managing planned preventative maintenance (PPM) programmes and reactive repairs. Demonstrable experience maintaining and reviewing compliance documentation and statutory records. Experience supporting emergency response, call-out, or facilities-related incident management. Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes. Ability to manage and prioritise a varied workload. Excellent organisational skills. Confident communicator and capable of liaising professionally with contractors, and internal stakeholders. Ability to maintain accurate records. Proactive, and consistently promoting a strong H&S culture. Calm, reliable, and responsive, with the ability to work well under pressure. High level of integrity and professionalism. Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary. Benefits: Discount in the Globe shop and onsite restaurants/cafes Staff discounts via My Globe perks and better Bankside Buzzcard Free entry to selected shows, events and activities Access to our free employee assistance programme and 24/7 virtual GP service Enhanced maternity, paternity, adoption, and shared parental leave and pay Life assurance scheme Rental deposit scheme Season ticket loans Eye test voucher scheme Flu vaccination scheme Cycle to work scheme Enhanced employer pension contributions after 12 months service. To apply: For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026 . If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.
Role: Regional Fundraiser - Covering West Mercia (Herefordshire, Shropshire and Worcestershire) Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 pro-rata. Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 23 January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Jan 05, 2026
Full time
Role: Regional Fundraiser - Covering West Mercia (Herefordshire, Shropshire and Worcestershire) Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 pro-rata. Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video, by email. Closing date: Friday 23 January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Role: Regional Fundraiser - Covering Merseyside and Cheshire Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 (pro-rata) Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video. Closing date: Friday, 23rd January 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Jan 05, 2026
Full time
Role: Regional Fundraiser - Covering Merseyside and Cheshire Reports to: Regional Fundraising Manager Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish : 2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England! At the start of 2024 we expanded the geographical area where we deliver our service, and have recruited a brand new team to support service users in the border counties, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This is the first of several phases of expansion and the aim is to deliver our service throughout all England and Wales in the coming years. Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and more recently, in the bordering counties with England. Our support team works very closely with our fundraising team to increase income but also to raise awareness of the work of 2wish. This is a unique opportunity for an individual to raise awareness of the charity, building it s profile and engaging communities across the English counties that border Wales. It will involve helping to organise fundraising events, working with volunteers and encouraging community fundraising opportunities. Main duties: Service: To help raise awareness of 2wish and the work we do in England To work alongside the support team in England and to build on the reputation of 2wish Research, approach and engage community groups and local supporters using mechanisms for engaging their support to develop additional sources of income To liaise with the public in England who are fundraising for 2wish To support the delivery of community and corporate events, and monitor the income raised To attend community and networking events where necessary To actively participate in and collaborate on financial planning for England as a business unit during regular fundraising meetings To submit an annual business plan and budgets for the England fundraising team To submit monthly and annual reports to the Fundraising Manager as required and work to monthly targets Supporting the 2wish Fundraising Team with events and community fundraising Working with the Volunteer Coordinator to identify and secure volunteers and ambassadors, meeting them regularly and maintaining engagement Maintain relationships with all donors including attending cheque presentations To work flexibly, travel, and make overnight stays when required To attend weekend and evening community events in support of the charity when required A hands-on and can-do attitude Contribute on the social media platforms maintained by 2wish Manage, write and apply for grants and trusts in your area. General Responsibilities: To be responsible for organising own work agenda, time management and administration To maintain a high degree of confidentiality in accordance with the charity s policies To work as part of a team To attend meetings as necessary - both virtually and in person To show respect and sensitivity for the cultural and religious beliefs of families To undertake training to update skills as necessary To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided To adhere to all health and safety procedures with regards to working off site Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role It is the nature of the work that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to an enhanced DBS check. What we do for you: Salary: Starting salary of £26,500 (pro-rata) Contract type: Permanent Hours: Part-time, 22.5 hours per week. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is predominantly home based, with regular travel across the area you reside in and some travel to our Head Office in South Wales. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts How to apply: Please return a CV and covering letter, or a CV and two-minute video. Closing date: Friday, 23rd January 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those shortlisted will be contacted for an interview.
Are you a bold, confident and charismatic language teacher with an eye on a leadership role? Are you ready to support and direct a team of teachers working with students from different cultures? If you thrive in an entrepreneurial, dynamic and busy environment. Then this might be the job for you! EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role EF Oxford Brookes Summer School is searching for an energetic and organised individual to join our team as Academic Manager this summer. This is the perfect opportunity to develop your managerial skills whilst gaining experience within an international company. We have openings for onsite live in roles at our EF summer camp in the world famous Oxford! This role is available for 8 10 weeks during June, July & August 2026. You'll be working with the school management team and your teachers to deliver an exceptional programme for our students. This means ensuring the students have a smooth experience from being placed in a group at the best level with the right teacher through engaging classes to their unforgettable graduation. Your aim will be to ensure the quality of our academic provision to build students' confidence in actively using the language in the classroom and beyond. You'll be supporting the teachers as they plan for lessons, tracking attendance and ensuring the academic facilities and materials are in good order, observing lessons and providing feedback. We'll expect you to be the academic face of the school visible to and available for students, working closely with the Centre Manager and Activities Manager to ensure that teams work together producing a seamless summer for our students. With EF, you'll be part of a fast paced and dynamic international working environment. With over 50 years of experience, we bring together teenagers from across the globe, turning the unfamiliar into the unforgettable, by giving them the summer experience of a lifetime. Responsibilities Working with the summer management team to deliver an exceptional experience to our students, you will have the overall responsibility for the academic programme in your school You will schedule all classes, including students and rooms, using our computer systems You will be responsible for a team of 20+ teachers. Supporting them to ensure all lessons are delivered to exceptional standards. This will involve regular meetings and feedback sessions, as a group and 1 1 Teacher observations and discussing the feedback to ensure our teachers continue to develop Shares emergency duty on a rota basis You will be responsible for line managing an Academic Coordinator You will set up and run graduation ceremonies, as well as coordinating the admin that is required for these Requirements Minimum of a TEFL (CELTA preferred) Strong leadership skills with some management/team leading experience required Commitment to the highest level of customer service Sociable and fun disposition with the ability to motivate and energise others Financial and business acumen This is a live in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this English fluency and excellent communication skills Able to work independently Ability to work and thrive under pressure Clear DBS check and two references Right to work in the UK upon commencement of the start of your contract Why you will love EF Oxford Summer School Continuous professional development for all staff Work in a truly international environment Ambition is nurtured and fast tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities Employee Assistance Program External trainings on safeguarding and mental health first aid Subsidised accommodation available if necessary Cultural and academic centre of UK What do our staff say? Able to meet, work with, train and develop a large number of interesting people from all walks of life I worked with some amazing people at EF and made friends for life "I love being exposed to different cultures and I get to practice other languages." "I like all the staff and we work as a team. I also like the diversity we have within the school - both students and staff." You are encouraged to take on as many challenges as possible, which helps you progress as a professional. I have enjoyed the opportunity to forge my skills in a management position. Excellence in customer service - lovely staff and good training. EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. Want to learn more about life at EF? Follow us on social.
Jan 05, 2026
Full time
Are you a bold, confident and charismatic language teacher with an eye on a leadership role? Are you ready to support and direct a team of teachers working with students from different cultures? If you thrive in an entrepreneurial, dynamic and busy environment. Then this might be the job for you! EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role EF Oxford Brookes Summer School is searching for an energetic and organised individual to join our team as Academic Manager this summer. This is the perfect opportunity to develop your managerial skills whilst gaining experience within an international company. We have openings for onsite live in roles at our EF summer camp in the world famous Oxford! This role is available for 8 10 weeks during June, July & August 2026. You'll be working with the school management team and your teachers to deliver an exceptional programme for our students. This means ensuring the students have a smooth experience from being placed in a group at the best level with the right teacher through engaging classes to their unforgettable graduation. Your aim will be to ensure the quality of our academic provision to build students' confidence in actively using the language in the classroom and beyond. You'll be supporting the teachers as they plan for lessons, tracking attendance and ensuring the academic facilities and materials are in good order, observing lessons and providing feedback. We'll expect you to be the academic face of the school visible to and available for students, working closely with the Centre Manager and Activities Manager to ensure that teams work together producing a seamless summer for our students. With EF, you'll be part of a fast paced and dynamic international working environment. With over 50 years of experience, we bring together teenagers from across the globe, turning the unfamiliar into the unforgettable, by giving them the summer experience of a lifetime. Responsibilities Working with the summer management team to deliver an exceptional experience to our students, you will have the overall responsibility for the academic programme in your school You will schedule all classes, including students and rooms, using our computer systems You will be responsible for a team of 20+ teachers. Supporting them to ensure all lessons are delivered to exceptional standards. This will involve regular meetings and feedback sessions, as a group and 1 1 Teacher observations and discussing the feedback to ensure our teachers continue to develop Shares emergency duty on a rota basis You will be responsible for line managing an Academic Coordinator You will set up and run graduation ceremonies, as well as coordinating the admin that is required for these Requirements Minimum of a TEFL (CELTA preferred) Strong leadership skills with some management/team leading experience required Commitment to the highest level of customer service Sociable and fun disposition with the ability to motivate and energise others Financial and business acumen This is a live in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this English fluency and excellent communication skills Able to work independently Ability to work and thrive under pressure Clear DBS check and two references Right to work in the UK upon commencement of the start of your contract Why you will love EF Oxford Summer School Continuous professional development for all staff Work in a truly international environment Ambition is nurtured and fast tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities Employee Assistance Program External trainings on safeguarding and mental health first aid Subsidised accommodation available if necessary Cultural and academic centre of UK What do our staff say? Able to meet, work with, train and develop a large number of interesting people from all walks of life I worked with some amazing people at EF and made friends for life "I love being exposed to different cultures and I get to practice other languages." "I like all the staff and we work as a team. I also like the diversity we have within the school - both students and staff." You are encouraged to take on as many challenges as possible, which helps you progress as a professional. I have enjoyed the opportunity to forge my skills in a management position. Excellence in customer service - lovely staff and good training. EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. Want to learn more about life at EF? Follow us on social.
Repairs and Servicing Coordinator Monday to Friday (Apply online only) 27-28K Based in East London Duties will include but not limited to: Deal with day-to-day telephone and email enquiries from tenants and Clients, in a timely and professional manner To liaise with tenants and Clients as required ensuring a quality service is delivered and a level of customer satisfaction achieved. Promote an efficient and professional image to all customers, always maintaining a high standard of customer service. Daily allocation of workload to engineers on our System To make appointments for gas, electric and plumbing jobs from email enquiries and Housing online portal Review and monitor progress of works and book in further works. Providing quotes, updating, and closing jobs and making sure jobs are financially complete. Invoicing jobs to correct Clients. Distribution of gas and electrical certification to clients as required. To ensure parts are ordered and arranged ahead of time to ensure smooth running of service delivery and prevent recall access rate. To arrange and order parts as required for jobs and place on outgoing shelf readily accessible for pick up. Ensure parts are logged accordingly. Ensure adequate and clear job notes and instructions are provided. To Update clients and customers via emails and portals such as Fix Flo and CRM Effective dairy management and utilisation Prioritise allocation of emergency and vulnerable tenant jobs To provide a maintained level of tolerance when dealing with vulnerable and elderly customers Reaching KPIs and SLAs in line with business contracts To build and maintain professional working relationships with those inside and outside of the business. Other duties as required to meet the needs of the company. The right candidate ideally will possess the following: Proven track record in property administration would be beneficial Candidates should have a minimum of one-two years' administrative experience Good IT knowledge - able to use Word, Excel and Powerpoint. Ability to stay calm under pressure. Excellent organisational skills. Ability to prioritise and be flexible. Good communication and team working skills. Enthusiastic and confident nature. Ability to work on own initiative. A team player able to build good working relationships with colleagues. Able to solve problems quickly and effectively.
Jan 02, 2026
Full time
Repairs and Servicing Coordinator Monday to Friday (Apply online only) 27-28K Based in East London Duties will include but not limited to: Deal with day-to-day telephone and email enquiries from tenants and Clients, in a timely and professional manner To liaise with tenants and Clients as required ensuring a quality service is delivered and a level of customer satisfaction achieved. Promote an efficient and professional image to all customers, always maintaining a high standard of customer service. Daily allocation of workload to engineers on our System To make appointments for gas, electric and plumbing jobs from email enquiries and Housing online portal Review and monitor progress of works and book in further works. Providing quotes, updating, and closing jobs and making sure jobs are financially complete. Invoicing jobs to correct Clients. Distribution of gas and electrical certification to clients as required. To ensure parts are ordered and arranged ahead of time to ensure smooth running of service delivery and prevent recall access rate. To arrange and order parts as required for jobs and place on outgoing shelf readily accessible for pick up. Ensure parts are logged accordingly. Ensure adequate and clear job notes and instructions are provided. To Update clients and customers via emails and portals such as Fix Flo and CRM Effective dairy management and utilisation Prioritise allocation of emergency and vulnerable tenant jobs To provide a maintained level of tolerance when dealing with vulnerable and elderly customers Reaching KPIs and SLAs in line with business contracts To build and maintain professional working relationships with those inside and outside of the business. Other duties as required to meet the needs of the company. The right candidate ideally will possess the following: Proven track record in property administration would be beneficial Candidates should have a minimum of one-two years' administrative experience Good IT knowledge - able to use Word, Excel and Powerpoint. Ability to stay calm under pressure. Excellent organisational skills. Ability to prioritise and be flexible. Good communication and team working skills. Enthusiastic and confident nature. Ability to work on own initiative. A team player able to build good working relationships with colleagues. Able to solve problems quickly and effectively.
Job Description: Fire and Security Engineer Job Title: Fire and Security Engineer Job Type: Full-time (40 hours per week), Permanent Location: Field-based - South Wales Role Overview As a Fire and Security Engineer at AVA Fire & Security, you will be responsible for the installation, servicing, maintenance, and repair of fire and security systems. You will ensure all work meets regulatory and health & safety standards while delivering exceptional customer service and technical excellence. Key Responsibilities Preparation and Planning Maintain accurate van stock levels and equipment storage in coordination with the Stores Person. Conduct regular vehicle, compliance, and health & safety checks. Keep up to date with industry developments to ensure AVA provides clients with the most effective and innovative solutions. Service Delivery and Fault Resolution Service, maintain, and carry out small works on fire alarms, CCTV, intruder alarms, and access control systems. Diagnose and repair faults across a range of fire and security systems. Respond promptly and professionally to emergency callouts. Provide technical support on-site and complete all documentation accurately, including job cards and service reports. Compliance and Quality Ensure all work complies with AVA's protocols, industry standards, and relevant health & safety regulations. Act as the client's trusted representative on-site, reporting any safeguarding or compliance concerns proactively. Customer Engagement and Collaboration Build and maintain strong relationships with clients, ensuring a consistently high level of service. Represent AVA Fire & Security professionally as the company's frontline contact. Advise customers on potential improvements and system upgrades to enhance their safety and security. Identify opportunities for additional works and communicate them clearly to the Service Manager for quotation follow-up. Work collaboratively and respectfully with Service Team Coordinators to support efficient workflow and customer satisfaction. Flexibility and Responsiveness Participate in the out-of-hours technical support and/or call-out rota as required. Skills and Experience Minimum 2-3 years' experience in servicing and maintaining fire alarms, CCTV, intruder alarms, and access control systems. Strong diagnostic and problem-solving skills across fire and security technologies. Ability to complete technical documentation accurately and on time. Proficient in the use of specialist tools, testing equipment, and relevant software. Knowledge of industry regulations and standards (e.g. BS5839, NSI, BAFE). Excellent customer service, reliability, and professional conduct. Strong organisational skills with attention to detail. Collaborative team player with a proactive and respectful approach. Understanding of IP, networking, and IoT-based security devices. Recognised industry qualifications in fire and security systems. Requirements Legal right to work in the UK (proof required prior to employment). Full, valid UK driving licence (essential). Willingness to participate in on-call and out-of-hours work as required. Additional Information This job description is not exhaustive and may be subject to change in line with business needs. You may be required to undertake other duties as reasonably requested to support the continued success of AVA Fire & Security. If this sounds like the role for you, then we'd love to hear from you. Please complete our application form your current with a covering letter to
Jan 01, 2026
Full time
Job Description: Fire and Security Engineer Job Title: Fire and Security Engineer Job Type: Full-time (40 hours per week), Permanent Location: Field-based - South Wales Role Overview As a Fire and Security Engineer at AVA Fire & Security, you will be responsible for the installation, servicing, maintenance, and repair of fire and security systems. You will ensure all work meets regulatory and health & safety standards while delivering exceptional customer service and technical excellence. Key Responsibilities Preparation and Planning Maintain accurate van stock levels and equipment storage in coordination with the Stores Person. Conduct regular vehicle, compliance, and health & safety checks. Keep up to date with industry developments to ensure AVA provides clients with the most effective and innovative solutions. Service Delivery and Fault Resolution Service, maintain, and carry out small works on fire alarms, CCTV, intruder alarms, and access control systems. Diagnose and repair faults across a range of fire and security systems. Respond promptly and professionally to emergency callouts. Provide technical support on-site and complete all documentation accurately, including job cards and service reports. Compliance and Quality Ensure all work complies with AVA's protocols, industry standards, and relevant health & safety regulations. Act as the client's trusted representative on-site, reporting any safeguarding or compliance concerns proactively. Customer Engagement and Collaboration Build and maintain strong relationships with clients, ensuring a consistently high level of service. Represent AVA Fire & Security professionally as the company's frontline contact. Advise customers on potential improvements and system upgrades to enhance their safety and security. Identify opportunities for additional works and communicate them clearly to the Service Manager for quotation follow-up. Work collaboratively and respectfully with Service Team Coordinators to support efficient workflow and customer satisfaction. Flexibility and Responsiveness Participate in the out-of-hours technical support and/or call-out rota as required. Skills and Experience Minimum 2-3 years' experience in servicing and maintaining fire alarms, CCTV, intruder alarms, and access control systems. Strong diagnostic and problem-solving skills across fire and security technologies. Ability to complete technical documentation accurately and on time. Proficient in the use of specialist tools, testing equipment, and relevant software. Knowledge of industry regulations and standards (e.g. BS5839, NSI, BAFE). Excellent customer service, reliability, and professional conduct. Strong organisational skills with attention to detail. Collaborative team player with a proactive and respectful approach. Understanding of IP, networking, and IoT-based security devices. Recognised industry qualifications in fire and security systems. Requirements Legal right to work in the UK (proof required prior to employment). Full, valid UK driving licence (essential). Willingness to participate in on-call and out-of-hours work as required. Additional Information This job description is not exhaustive and may be subject to change in line with business needs. You may be required to undertake other duties as reasonably requested to support the continued success of AVA Fire & Security. If this sounds like the role for you, then we'd love to hear from you. Please complete our application form your current with a covering letter to
Senior Stewardship Manager Application Deadline: 12 January 2026 Department: Development Employment Type: Permanent - Full Time Location: London Reporting To: Head of Development Compensation: £44,000 - £48,000 / year Description Somerset House does not receive any regular public funding, therefore income from fundraising and sponsorship is especially important. We have ambitious plans to increase income and recognise that exceptional stewardship is key to realising those ambitions. The Senior Stewardship Manager is a new role and will collaborate closely with the Director, Head of Development and Development Team to ensure that relationships with donors and stakeholders are meticulously held, and the depth and breadth of our work is highlighted to stakeholders in an engaging, creative and impactful way. Somerset House is an inspiring cause to support, and there is a real opportunity to create rewarding associations with donors and stakeholders across activity including public programming, artist studios and our work developing pathways for young people into the creative industries. The Senior Stewardship Manager will create and lead a strategic programme of donor stewardship and high quality events that deepens relationships with donors, partners and institutional stakeholders, as well as cultivating and strengthening relationships with potential donors and stakeholders. They will ensure every engagement strengthens relationships and drives long term affinity and growth in income. The ideal postholder will have a sophisticated grasp of relationship management, a collaborative and creative approach to engagement and stewardship, and an exacting eye for detail. We will consider applications for this role on either a full time or 0.8FTE basis (salary pro rata). Key Responsibilities Strategy & Planning Lead on the strategy for relationship management at Somerset House, ensuring donors and external stakeholders receive the highest level of bespoke relationship focused stewardship. In consultation with colleagues across Development, create and maintain a new stewardship matrix that maps across the various sources of income. Create processes and frameworks which enable the tracking and monitoring of stewardship activity, ensuring stewardship provides value for money and return on investment. Relationship Management and Cultivation Work with the Director, Head of Development and fundraisers (who will act as the external partners for each of the stewardship relationships) to understand the interests and motivations of potential and existing donors, in order to create tailored, innovative and systematic stewardship plans across the full stewardship cycle. Work closely with senior leadership and Trustees to support stewardship and cultivation of key external relationships. Identify and shape opportunities to bring stakeholders closer to Somerset House and demonstrate the impact of the charity's work. Communications Produce key stewardship materials including project based updates, digital storytelling, donor reports and publications like the annual Impact Report, working in close collaboration with colleagues across Somerset House. Devise an overarching strategy for Development communications, and oversee their delivery working with the Development and Partnerships Coordinators. Working with the Coordinators, ensure processes for thanking and acknowledging support is seamless. Oversee donor recognition (plaques, listings, donor boards, naming opportunities, print credits), ensuring accuracy and timely delivery. Plan and manage the follow up processes for all key institutional events and engagement, including drafting and coordinating communications to be sent by the Director and Head of Development. Events Design a creative and inspiring annual programme of events which engage potential supporters and stewards existing donors and stakeholders. Work in close collaboration with the Coordinators, the Commercial Events team, and programming teams to oversee the end to end delivery of all donor, prospect and key stakeholder events including receptions, dinners, private views, talks and VIP events. Oversee strategic event elements including briefing notes, guest profiles and evaluation reports. Operations & Data With the Head of Development, plan and manage the annual Development budget as it pertains to stewardship costs. Provide regular reports, updates and analysis on stewardship activity and stakeholder relationships to support senior strategic planning. Look for opportunities to harness our data to improve the donor and stakeholder experience, such as segmentation and activity tracking. Ensure that all activities are compliant with the Fundraising Code of Practice, GDPR and Somerset House's own Gift Acceptance Policy. Record all activity promptly and accurately on Tessitura. General Work with colleagues to ensure that Somerset House's fundraising message and charitable purpose are widely understood and embedded across Somerset House. Develop strong internal relationships in order to support fundraising activity and relationship management. Act as a positive ambassador for the work of Somerset House, including at events at Somerset House and externally. Undertake any other duties as may reasonably be required in the post. Skills, knowledge & expertise required for the role: Essential Significant experience in stewardship, donor relations, supporter engagement or fundraising within the arts or charity sectors. Track record of designing and delivering successful stewardship strategies and supporter journeys / plans. Proven track record of delivering high profile events for donors, senior stakeholders or VIPs. Experience crafting communications across a range of channels and audiences. Excellent working knowledge of fundraising best practice, including GDPR and the Fundraising Regulator's Code of Practice. Strong project management skills with the ability to oversee multiple complex projects. Excellent interpersonal skills, with the confidence to engage and influence high net worth individuals, senior stakeholders and VIPs. Ability to manage multiple internal and external stakeholders. Strong networking skills and ability to build relationships at a variety of different levels. Excellent writing skills, with experience crafting donor facing content. Strong budget management experience. High level of tact, discretion and professionalism. Meticulous attention to detail. Willingness to work collaboratively to strengthen and implement Somerset House's Development strategy. Desirable Experience of leading the stewardship function within a fundraising team. Experience in a major arts venue, museum, university advancement office or cultural organisation. Experience producing digital stewardship materials. Strong working knowledge of CRM systems. Creative flair and understanding of how to translate the work of Somerset House into engagement and stewardship opportunities. Benefits to working at Somerset House Mental Health & Wellbeing Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed. Mental health support and guidance from our in house trained Mental Health First Aiders. Hybrid working based on having 3 days in the office per week (pro rata if part time). Contribution towards eye tests and glasses. Trust life insurance scheme. We offer winter flu vaccination vouchers. dependent on the needs of the role Holiday Enhanced annual leave - 25 days plus bank holidays (pro rata). Birthday leave - additional day leave. Celebration day - to celebrate anything of your choice. Other Leave Sick leave - 20 days full pay, followed by 20 days half pay (pro rata & following 3 months service). Emergency dependent care - option to use 25% of paid sick leave for emergency care of a dependent (pro rata & following 3 months of service). Enhanced maternity pay. Benefits 8% employer pension contributions, no employee contribution required. Option for salary sacrifice. Season ticket loan. Cycle to Work scheme. Discounts, offers and free stuff The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites. Discounts in Somerset House cafes and restaurants. Discounts with various high street retailers and restaurants. Discounts to local leisure centres. following 3 months of employment
Jan 01, 2026
Full time
Senior Stewardship Manager Application Deadline: 12 January 2026 Department: Development Employment Type: Permanent - Full Time Location: London Reporting To: Head of Development Compensation: £44,000 - £48,000 / year Description Somerset House does not receive any regular public funding, therefore income from fundraising and sponsorship is especially important. We have ambitious plans to increase income and recognise that exceptional stewardship is key to realising those ambitions. The Senior Stewardship Manager is a new role and will collaborate closely with the Director, Head of Development and Development Team to ensure that relationships with donors and stakeholders are meticulously held, and the depth and breadth of our work is highlighted to stakeholders in an engaging, creative and impactful way. Somerset House is an inspiring cause to support, and there is a real opportunity to create rewarding associations with donors and stakeholders across activity including public programming, artist studios and our work developing pathways for young people into the creative industries. The Senior Stewardship Manager will create and lead a strategic programme of donor stewardship and high quality events that deepens relationships with donors, partners and institutional stakeholders, as well as cultivating and strengthening relationships with potential donors and stakeholders. They will ensure every engagement strengthens relationships and drives long term affinity and growth in income. The ideal postholder will have a sophisticated grasp of relationship management, a collaborative and creative approach to engagement and stewardship, and an exacting eye for detail. We will consider applications for this role on either a full time or 0.8FTE basis (salary pro rata). Key Responsibilities Strategy & Planning Lead on the strategy for relationship management at Somerset House, ensuring donors and external stakeholders receive the highest level of bespoke relationship focused stewardship. In consultation with colleagues across Development, create and maintain a new stewardship matrix that maps across the various sources of income. Create processes and frameworks which enable the tracking and monitoring of stewardship activity, ensuring stewardship provides value for money and return on investment. Relationship Management and Cultivation Work with the Director, Head of Development and fundraisers (who will act as the external partners for each of the stewardship relationships) to understand the interests and motivations of potential and existing donors, in order to create tailored, innovative and systematic stewardship plans across the full stewardship cycle. Work closely with senior leadership and Trustees to support stewardship and cultivation of key external relationships. Identify and shape opportunities to bring stakeholders closer to Somerset House and demonstrate the impact of the charity's work. Communications Produce key stewardship materials including project based updates, digital storytelling, donor reports and publications like the annual Impact Report, working in close collaboration with colleagues across Somerset House. Devise an overarching strategy for Development communications, and oversee their delivery working with the Development and Partnerships Coordinators. Working with the Coordinators, ensure processes for thanking and acknowledging support is seamless. Oversee donor recognition (plaques, listings, donor boards, naming opportunities, print credits), ensuring accuracy and timely delivery. Plan and manage the follow up processes for all key institutional events and engagement, including drafting and coordinating communications to be sent by the Director and Head of Development. Events Design a creative and inspiring annual programme of events which engage potential supporters and stewards existing donors and stakeholders. Work in close collaboration with the Coordinators, the Commercial Events team, and programming teams to oversee the end to end delivery of all donor, prospect and key stakeholder events including receptions, dinners, private views, talks and VIP events. Oversee strategic event elements including briefing notes, guest profiles and evaluation reports. Operations & Data With the Head of Development, plan and manage the annual Development budget as it pertains to stewardship costs. Provide regular reports, updates and analysis on stewardship activity and stakeholder relationships to support senior strategic planning. Look for opportunities to harness our data to improve the donor and stakeholder experience, such as segmentation and activity tracking. Ensure that all activities are compliant with the Fundraising Code of Practice, GDPR and Somerset House's own Gift Acceptance Policy. Record all activity promptly and accurately on Tessitura. General Work with colleagues to ensure that Somerset House's fundraising message and charitable purpose are widely understood and embedded across Somerset House. Develop strong internal relationships in order to support fundraising activity and relationship management. Act as a positive ambassador for the work of Somerset House, including at events at Somerset House and externally. Undertake any other duties as may reasonably be required in the post. Skills, knowledge & expertise required for the role: Essential Significant experience in stewardship, donor relations, supporter engagement or fundraising within the arts or charity sectors. Track record of designing and delivering successful stewardship strategies and supporter journeys / plans. Proven track record of delivering high profile events for donors, senior stakeholders or VIPs. Experience crafting communications across a range of channels and audiences. Excellent working knowledge of fundraising best practice, including GDPR and the Fundraising Regulator's Code of Practice. Strong project management skills with the ability to oversee multiple complex projects. Excellent interpersonal skills, with the confidence to engage and influence high net worth individuals, senior stakeholders and VIPs. Ability to manage multiple internal and external stakeholders. Strong networking skills and ability to build relationships at a variety of different levels. Excellent writing skills, with experience crafting donor facing content. Strong budget management experience. High level of tact, discretion and professionalism. Meticulous attention to detail. Willingness to work collaboratively to strengthen and implement Somerset House's Development strategy. Desirable Experience of leading the stewardship function within a fundraising team. Experience in a major arts venue, museum, university advancement office or cultural organisation. Experience producing digital stewardship materials. Strong working knowledge of CRM systems. Creative flair and understanding of how to translate the work of Somerset House into engagement and stewardship opportunities. Benefits to working at Somerset House Mental Health & Wellbeing Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed. Mental health support and guidance from our in house trained Mental Health First Aiders. Hybrid working based on having 3 days in the office per week (pro rata if part time). Contribution towards eye tests and glasses. Trust life insurance scheme. We offer winter flu vaccination vouchers. dependent on the needs of the role Holiday Enhanced annual leave - 25 days plus bank holidays (pro rata). Birthday leave - additional day leave. Celebration day - to celebrate anything of your choice. Other Leave Sick leave - 20 days full pay, followed by 20 days half pay (pro rata & following 3 months service). Emergency dependent care - option to use 25% of paid sick leave for emergency care of a dependent (pro rata & following 3 months of service). Enhanced maternity pay. Benefits 8% employer pension contributions, no employee contribution required. Option for salary sacrifice. Season ticket loan. Cycle to Work scheme. Discounts, offers and free stuff The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites. Discounts in Somerset House cafes and restaurants. Discounts with various high street retailers and restaurants. Discounts to local leisure centres. following 3 months of employment
Gas Engineer (Commercial & Domestic) Location: Manchester Salary: £42,000 plus van and fuel card A well established building services provider is seeking an experienced Gas Engineer to support continued contract growth in the Manchester area. The successful candidate will be responsible for the repair, maintenance, and installation of commercial and domestic gas and heating systems across a varied property portfolio. Role Responsibilities Carry out servicing, repairs, installations, and general heating and plumbing duties. Issue relevant notices, certificates, and documentation in line with gas safety regulations. Follow manufacturer instructions when installing or maintaining appliances and systems. Accurately update service records and gas safety documentation using electronic or manual systems. Order materials and parts through approved processes. Participate in the on call rota, providing emergency cover where required (1 in 4). Drive company vehicles safely and maintain vehicle standards. Complete mandatory training and certifications as required. Communicate regularly with supervisors and coordinators to receive instructions and resolve issues. Maintain clear and accurate records of work completed. (Preferred) Experience with renewable technologies such as air or ground source heat pumps. What's Offered Salary up to £42,000 Company van (business use), fuel card, tablet, mobile phone, PPE, and uniform Ongoing training and development opportunities Strong health and safety practices 21 days annual leave plus public holidays If you are a qualified Gas Engineer with both commercial and domestic experience and are looking for your next opportunity, we'd welcome your application.
Jan 01, 2026
Full time
Gas Engineer (Commercial & Domestic) Location: Manchester Salary: £42,000 plus van and fuel card A well established building services provider is seeking an experienced Gas Engineer to support continued contract growth in the Manchester area. The successful candidate will be responsible for the repair, maintenance, and installation of commercial and domestic gas and heating systems across a varied property portfolio. Role Responsibilities Carry out servicing, repairs, installations, and general heating and plumbing duties. Issue relevant notices, certificates, and documentation in line with gas safety regulations. Follow manufacturer instructions when installing or maintaining appliances and systems. Accurately update service records and gas safety documentation using electronic or manual systems. Order materials and parts through approved processes. Participate in the on call rota, providing emergency cover where required (1 in 4). Drive company vehicles safely and maintain vehicle standards. Complete mandatory training and certifications as required. Communicate regularly with supervisors and coordinators to receive instructions and resolve issues. Maintain clear and accurate records of work completed. (Preferred) Experience with renewable technologies such as air or ground source heat pumps. What's Offered Salary up to £42,000 Company van (business use), fuel card, tablet, mobile phone, PPE, and uniform Ongoing training and development opportunities Strong health and safety practices 21 days annual leave plus public holidays If you are a qualified Gas Engineer with both commercial and domestic experience and are looking for your next opportunity, we'd welcome your application.