Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,
Jan 09, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,
Lead Salesforce Developer page is loaded Lead Salesforce Developerlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-4 Job Title: Lead Salesforce Developer Department: 5820 - Customer Ecosystem Development/IT FLSA Status: Exempt Position Overview: The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce ecosystem's architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success. Responsibilities: Develop and maintain custom solutions on platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity. Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents Enforce best practices through code reviews and technical architecture reviews Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs Manage daily support and maintenance of Salesforce instance for business continuity Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis Support Insulet's enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles Occasional off-hour support of production applications/processes, should the issues arise outside of business hours Education and Skills/Experience: 7+ years as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts Expert in Aura framework and Lighting Web Components Experience managing large Customer portals on Salesforce a strong plus Strong knowledge of OOAD, Design Patterns and general architectural best practices Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation Good understanding of OAUTH principle and other security/encryption best practices Proficient understanding of relational database concepts Experience working on web technologies like HTML, JavaScript, and CSS Experience building webservices using SOAP, REST, XML, JSON Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc. Knowledge or experience working with middleware platforms such as Mulesoft a plus Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus General knowledge of the software development life cycle process Agile, SAFE etc. Good to have MS in an IT-related discipline such as Computer Science Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry Desired Skills and Competencies: Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously Strong writing skills. Must have the ability to document process and technical knowledge in clear, easily understood presentations Positive, results driven, rational, logical, team player Physical Requirements: General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hypercare support otherwise generally flexible Domestic travel may be required which may be less than 5% of the time This position is primarily based out of UK with London locationInsulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Jan 01, 2026
Full time
Lead Salesforce Developer page is loaded Lead Salesforce Developerlocations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-4 Job Title: Lead Salesforce Developer Department: 5820 - Customer Ecosystem Development/IT FLSA Status: Exempt Position Overview: The Lead SFDC Developer will focus on projects and processes related to call center support, marketing automation, data management, mobile applications, and sales/field rep modules. We are looking for a leader who would be empowered to drive initiatives from a concept to a delivered product with minimal supervision, providing guidance and direction to others on the team. The ideal candidate will have the demonstrated ability to lead a development staff including on-shore and off-shore resources, deep technical knowledge of and has been involved in enforcing organized development standards. Working closely with other tech leads, architects and Managers of Salesforce development system, the successful candidate will be a hands-on owner of Salesforce ecosystem's architecture, direction, and governance, as well as leading the tech team for achieving the organization goal for customer success. Responsibilities: Develop and maintain custom solutions on platform with the top-notch knowledge on Apex and Visualforce by establishing best practices of application development and data integrity. Develop and support new functionalities using Lightning LWC or Aura framework for internal and external applications like community Able to configure and drive the decision with strong knowledge on the Lightning flow builder and its best practices and make the choice between Flow or Custom as when needed Work with Program managers, Functional leads, business analysts and other senior developers to create project roadmaps, technical specifications and ensure effective collaboration through all phases of the project lifecycle Develop and maintain coding, Unit testing framework standards and best practices and maintain the design documents Enforce best practices through code reviews and technical architecture reviews Present the technical design and architecture flow framework with solution to stakeholders like Product Managers, Product Owners, business users, Senior Leaders from Tech team Identify and develop plans for process improvements on various aspects of development lifecycle and Salesforce platform management Conduct on-going review of Salesforce instance to ensure operational stability and compatibility with evolving business needs Manage daily support and maintenance of Salesforce instance for business continuity Assess the impact of proposed changes and recommend alternative solution choices, determining trade-offs and impact analysis Support Insulet's enterprise integration program by working with integration leads on processes moving data between Salesforce and other third-party Enterprise systems such as marketing automation or ERP, AWS Mentor junior developers and conduct trainings within the team to walk through on Salesforce new releases alongside guiding on the development principles Occasional off-hour support of production applications/processes, should the issues arise outside of business hours Education and Skills/Experience: 7+ years as a Senior Salesforce developer working on Sales, Service and Experience cloud. Experience on Health cloud platform is a plus Experience in leading a team of developers and ability to operate independently along with the ability to drive the tech decision among the team Strong knowledge of custom Salesforce development including Apex, Visualforce, basic administration, flows, reporting, and general design concepts Expert in Aura framework and Lighting Web Components Experience managing large Customer portals on Salesforce a strong plus Strong knowledge of OOAD, Design Patterns and general architectural best practices Proven ability to lead teams of developers, provide best practice coding standards and manage a complex CRM environment Good experience in presentation of design, communication to stakeholders along with the proficiency in visio or any other architectural design tool for visual presentation Good understanding of OAUTH principle and other security/encryption best practices Proficient understanding of relational database concepts Experience working on web technologies like HTML, JavaScript, and CSS Experience building webservices using SOAP, REST, XML, JSON Proficient in DevOps best practices, CI/CD and deployment for an IT organization of enterprise scale, either with Salesforce specific tools like Copado or Git, Bamboo etc. Knowledge or experience working with middleware platforms such as Mulesoft a plus Platform Developer I and Platform Developer II certification preferred. System and Application Architect certifications are a plus General knowledge of the software development life cycle process Agile, SAFE etc. Good to have MS in an IT-related discipline such as Computer Science Preferred experience supporting or working with a Commercial organization in the pharmaceutical, medical device, or any other regulatory controlled industry Desired Skills and Competencies: Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously Strong writing skills. Must have the ability to document process and technical knowledge in clear, easily understood presentations Positive, results driven, rational, logical, team player Physical Requirements: General office environment, may need to stretch working hours bit long depending on the complex release schedule and off hours hypercare support otherwise generally flexible Domestic travel may be required which may be less than 5% of the time This position is primarily based out of UK with London locationInsulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As a Technology Analyst (Senior Consultant), you will be a key member of our Insurance Operations & Domain Solutions team, working alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. You'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance or London Markets insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Technology Analyst (Senior Consultant), within Deloitte's Insurance practice, you'll play a key role in designing and delivering innovative technology solutions that transform insurance operations. Collaborating with business stakeholders, you'll translate needs into detailed technical solutions, ensuring alignment with enterprise architecture and security standards. Your expertise in insurance technology and emerging trends will be crucial in driving innovation and delivering impactful results for our clients. The specific roles and responsibilities of the role are as follows: Gather and document technical requirements, create and refine user stories, and and support the development and maintenance of the product roadmap. Participate in client meetings and workshops to gather requirements, supporting the translation of business requirements and architecture blueprints into detailed technical solutions. Contribute to technical design activities, prepare design documentation, and work with Architecture and development teams to deliver technology solutions that optimise and transform insurance operations across the value chain (e.g., Underwriting, Policy Administration, Claims, AI Tools). Contribute to the development of architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs. Support technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards. Contribute to the definition and documentation of solution architectures, including infrastructure, applications, data, and integration points, ensuring alignment with enterprise architecture principles and security standards. Support the evaluation and selection of appropriate technologies and platforms to meet business needs, considering factors such as scalability, performance, security, and cost-effectiveness. Stay abreast of emerging technologies and industry trends, particularly in areas such as cloud computing, AI/ML, automation, and data analytics, to identify opportunities for innovation to enhance solution delivery, improve processes, and drive innovation for client engagements. Contribute to the growth of the practice's thought leadership by developing insightful content and perspectives on emerging trends in insurance operations and transformation. Champion diversity and inclusion within the team and contribute to broader practice development initiatives. Contribute to business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Qualifications needs to include: Experience gained within a leading insurer, broker, insurance technology or consulting firm with a track record of high performance and success in designing & delivery of an insurance platform application. Good understanding of insurance operations and the technology landscape supporting these functions. Strong analytical and problem-solving skills, with experience on documenting a solution (integration diagrams, non-functional requirements, High/Low-level designs) Exceptional communication and interpersonal skills, with experience in securing buy-in, gather consensus and drive decision making from business and IT stakeholders. Familiarity with software development lifecycle (SDLC) and software development methodologies and tools (e.g., Jira, Confluence) Preferably you will also have: Experience in supporting current application estate assessment and providing remediations including definition of technology roadmap underpinned by overall technology vision. Proven track record in supporting solution design across Underwriting, Policy Administration, Claims and AI Tooling Experience in working and collaborating with third party vendors for designing solutions and ability to manage vendor relationships. Experience with multiple insurance products/platforms (Guidewire, Salesforce Industries, Sapiens, Low Code/No Code Solutions in Insurance, Rating/Pricing Platforms ) Solution design experience across various technology domains, including cloud platforms (e.g., AWS, Azure), data management, APIs, microservices, and security. Experience in supporting clients with identification of leading vendors for package solutions, defining RFI/RFP frameworks Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Professional certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect or equivalent are highly desirable. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g click apply for full job details
Jan 01, 2026
Full time
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape. As a Technology Analyst (Senior Consultant), you will be a key member of our Insurance Operations & Domain Solutions team, working alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community. You'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance or London Markets insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,foster inclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Technology Analyst (Senior Consultant), within Deloitte's Insurance practice, you'll play a key role in designing and delivering innovative technology solutions that transform insurance operations. Collaborating with business stakeholders, you'll translate needs into detailed technical solutions, ensuring alignment with enterprise architecture and security standards. Your expertise in insurance technology and emerging trends will be crucial in driving innovation and delivering impactful results for our clients. The specific roles and responsibilities of the role are as follows: Gather and document technical requirements, create and refine user stories, and and support the development and maintenance of the product roadmap. Participate in client meetings and workshops to gather requirements, supporting the translation of business requirements and architecture blueprints into detailed technical solutions. Contribute to technical design activities, prepare design documentation, and work with Architecture and development teams to deliver technology solutions that optimise and transform insurance operations across the value chain (e.g., Underwriting, Policy Administration, Claims, AI Tools). Contribute to the development of architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs. Support technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards. Contribute to the definition and documentation of solution architectures, including infrastructure, applications, data, and integration points, ensuring alignment with enterprise architecture principles and security standards. Support the evaluation and selection of appropriate technologies and platforms to meet business needs, considering factors such as scalability, performance, security, and cost-effectiveness. Stay abreast of emerging technologies and industry trends, particularly in areas such as cloud computing, AI/ML, automation, and data analytics, to identify opportunities for innovation to enhance solution delivery, improve processes, and drive innovation for client engagements. Contribute to the growth of the practice's thought leadership by developing insightful content and perspectives on emerging trends in insurance operations and transformation. Champion diversity and inclusion within the team and contribute to broader practice development initiatives. Contribute to business development work such as pre-sales, bid preparation and client presentations. Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm's commitment to creating a more diverse and inclusive culture. Be open to continuing education in keeping oneself updated on the latest skill sets & certifications. Connect to your skills and professional experience We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends. Qualifications needs to include: Experience gained within a leading insurer, broker, insurance technology or consulting firm with a track record of high performance and success in designing & delivery of an insurance platform application. Good understanding of insurance operations and the technology landscape supporting these functions. Strong analytical and problem-solving skills, with experience on documenting a solution (integration diagrams, non-functional requirements, High/Low-level designs) Exceptional communication and interpersonal skills, with experience in securing buy-in, gather consensus and drive decision making from business and IT stakeholders. Familiarity with software development lifecycle (SDLC) and software development methodologies and tools (e.g., Jira, Confluence) Preferably you will also have: Experience in supporting current application estate assessment and providing remediations including definition of technology roadmap underpinned by overall technology vision. Proven track record in supporting solution design across Underwriting, Policy Administration, Claims and AI Tooling Experience in working and collaborating with third party vendors for designing solutions and ability to manage vendor relationships. Experience with multiple insurance products/platforms (Guidewire, Salesforce Industries, Sapiens, Low Code/No Code Solutions in Insurance, Rating/Pricing Platforms ) Solution design experience across various technology domains, including cloud platforms (e.g., AWS, Azure), data management, APIs, microservices, and security. Experience in supporting clients with identification of leading vendors for package solutions, defining RFI/RFP frameworks Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable. Professional certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect or equivalent are highly desirable. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g click apply for full job details
Pre-Sales Solution Architect page is loaded Pre-Sales Solution Architectlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R5876nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.As a PreSales Solution Architect you will use your SaaS & Salesforce expertise and work closely with banks and financial institutions to innovate financial services. You will lead the solutioning for business challenges and present and demonstrate the value of the nCino solution. Responsibilities Be a Trusted Advisor to prospects and clients by leading presales conversations, presentations and solutioning around nCino-specific architectural design Be a Thought Leader and provide guidance as it relates to SaaS, cloud infrastructure and AI, especially in relation to financial services Be a Solution Consultant and lead deep-dive discovery sessions with prospects to identify target solution architecture and advise on best practices to meet functional and non-functional requirements and ensure security, availability, performance and scalability Be a Solution Specialist and lead detailed presentations to internal and external audiences regarding technical capabilities while demonstrating the value of the nCino solution Be a Team Player by working in tandem with colleagues of the PreSales, Sales, Product, Partners and Customer Success teams Bring your A-Game and configure the nCino solution to translate user stories into technical requirements and tailor presentations to highlight nCino's value to prospects and clientsQualifications & Skillsets 5 years of Salesforce administration and/or implementation experience (including Platform Developer 1 and any Architect Certificate) Ability to design & implement end-to-end application and technical architectures for lending and credit risk environments Working knowledge of integrations from RESTful APIs, microservices and ETL architecture Experience across modern architectural standards including event driven architecture, headless playbooks and big data volumes Enterprise architecture and framework practice knowledge from infosecurity to data encryption and use of artificial intelligence/data management/insights Understands delivery standards and methodologies, such as DevOps, and ancillary solutions Proven ability to build strong rapport with prospects and clients across multiple cross-functional teams, especially in a fast-paced Sales environment Exceptional communication and professional presentation skills with the ability to present, engage and persuade in front of large groups and senior audiences Ability to respond quickly to complex scenarios and adapt to changeDesired Candidate Skills Knowledge of financial services industry and banking ecosystems (Commercial lending experience) Experienced in project delivery European language(s) beneficial If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
Jan 01, 2026
Full time
Pre-Sales Solution Architect page is loaded Pre-Sales Solution Architectlocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R5876nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.As a PreSales Solution Architect you will use your SaaS & Salesforce expertise and work closely with banks and financial institutions to innovate financial services. You will lead the solutioning for business challenges and present and demonstrate the value of the nCino solution. Responsibilities Be a Trusted Advisor to prospects and clients by leading presales conversations, presentations and solutioning around nCino-specific architectural design Be a Thought Leader and provide guidance as it relates to SaaS, cloud infrastructure and AI, especially in relation to financial services Be a Solution Consultant and lead deep-dive discovery sessions with prospects to identify target solution architecture and advise on best practices to meet functional and non-functional requirements and ensure security, availability, performance and scalability Be a Solution Specialist and lead detailed presentations to internal and external audiences regarding technical capabilities while demonstrating the value of the nCino solution Be a Team Player by working in tandem with colleagues of the PreSales, Sales, Product, Partners and Customer Success teams Bring your A-Game and configure the nCino solution to translate user stories into technical requirements and tailor presentations to highlight nCino's value to prospects and clientsQualifications & Skillsets 5 years of Salesforce administration and/or implementation experience (including Platform Developer 1 and any Architect Certificate) Ability to design & implement end-to-end application and technical architectures for lending and credit risk environments Working knowledge of integrations from RESTful APIs, microservices and ETL architecture Experience across modern architectural standards including event driven architecture, headless playbooks and big data volumes Enterprise architecture and framework practice knowledge from infosecurity to data encryption and use of artificial intelligence/data management/insights Understands delivery standards and methodologies, such as DevOps, and ancillary solutions Proven ability to build strong rapport with prospects and clients across multiple cross-functional teams, especially in a fast-paced Sales environment Exceptional communication and professional presentation skills with the ability to present, engage and persuade in front of large groups and senior audiences Ability to respond quickly to complex scenarios and adapt to changeDesired Candidate Skills Knowledge of financial services industry and banking ecosystems (Commercial lending experience) Experienced in project delivery European language(s) beneficial If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino. nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
