HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 09, 2026
Full time
HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 09, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Full-time/Permanent, Mon - Fri, 9am until 5pm, 35 hours per week. The Key Accounts service Administrator will support the Key Accounts Manager by overseeing administrative duties, service scheduling, client communication, and portal management for a designated portfolio of key accounts. This role ensures accurate reporting, smooth operational delivery, and consistent support across all service activities. Key Responsibilities Account Coordination & Administration Act as the internal liaison for all coordination activities relating to assigned key accounts. Manage day-to-day administrative duties including reporting, documentation control, and client updates. Maintain and update client portals with service reports, attendance notes, KPIs, visit documents, and compliance files. Prepare reports, data packs, and supporting materials for monthly client presentations and quarterly business reviews. Ensure accurate record keeping of client communications, service history, contract details, and account-specific notes. Service Scheduling & Operational Support Schedule routine, reactive, and project-based visits for technicians aligned to assigned accounts. Handle access requests, emergency callouts, special instructions, and operational queries promptly. Ensure all job work is logged, costed, and updated correctly within internal systems. Monitor technician task completion, follow up on outstanding works, and escalate delays where required. Assist in monitoring technician performance, workload balance, and scheduling efficiency for the allocated accounts. Client Communication & Support Support the Key Accounts Manager in maintaining professional communication with key account clients. Provide timely updates to clients regarding schedules, completed work, and outstanding actions. Respond to client queries efficiently and escalate issues where required. Assist in the preparation of agendas, presentation documents, and reports for client meetings and reviews. Collaboration & Internal Liaison Work closely with technicians, service managers, service controllers, and the Key Accounts Manager. Ensure effective communication across departments to maintain service quality and meet client expectations. Provide account insight and feedback to support continuous improvement and service development. Coordinate information flow between departments to ensure a consistent and professional service experience. Requirements: Key Accounts service Administrator Experience in custome support, service administration, scheduling, coordination roles. Strong organisational skills with exceptional attention to detail. Excellent written and verbal communication abilities. Proficiency with Microsoft Office and service/CRM management software. Ability to manage multiple tasks in a fast-paced service environment. Customer-focused approach with strong interpersonal skills and a proactive mindset. Benefits Competitive salary and performance-related bonus scheme. Pension scheme. Health and wellbeing programme. Comprehensive training and career development opportunities. 20 days annual leave (plus bank holidays).
Jan 09, 2026
Full time
Full-time/Permanent, Mon - Fri, 9am until 5pm, 35 hours per week. The Key Accounts service Administrator will support the Key Accounts Manager by overseeing administrative duties, service scheduling, client communication, and portal management for a designated portfolio of key accounts. This role ensures accurate reporting, smooth operational delivery, and consistent support across all service activities. Key Responsibilities Account Coordination & Administration Act as the internal liaison for all coordination activities relating to assigned key accounts. Manage day-to-day administrative duties including reporting, documentation control, and client updates. Maintain and update client portals with service reports, attendance notes, KPIs, visit documents, and compliance files. Prepare reports, data packs, and supporting materials for monthly client presentations and quarterly business reviews. Ensure accurate record keeping of client communications, service history, contract details, and account-specific notes. Service Scheduling & Operational Support Schedule routine, reactive, and project-based visits for technicians aligned to assigned accounts. Handle access requests, emergency callouts, special instructions, and operational queries promptly. Ensure all job work is logged, costed, and updated correctly within internal systems. Monitor technician task completion, follow up on outstanding works, and escalate delays where required. Assist in monitoring technician performance, workload balance, and scheduling efficiency for the allocated accounts. Client Communication & Support Support the Key Accounts Manager in maintaining professional communication with key account clients. Provide timely updates to clients regarding schedules, completed work, and outstanding actions. Respond to client queries efficiently and escalate issues where required. Assist in the preparation of agendas, presentation documents, and reports for client meetings and reviews. Collaboration & Internal Liaison Work closely with technicians, service managers, service controllers, and the Key Accounts Manager. Ensure effective communication across departments to maintain service quality and meet client expectations. Provide account insight and feedback to support continuous improvement and service development. Coordinate information flow between departments to ensure a consistent and professional service experience. Requirements: Key Accounts service Administrator Experience in custome support, service administration, scheduling, coordination roles. Strong organisational skills with exceptional attention to detail. Excellent written and verbal communication abilities. Proficiency with Microsoft Office and service/CRM management software. Ability to manage multiple tasks in a fast-paced service environment. Customer-focused approach with strong interpersonal skills and a proactive mindset. Benefits Competitive salary and performance-related bonus scheme. Pension scheme. Health and wellbeing programme. Comprehensive training and career development opportunities. 20 days annual leave (plus bank holidays).
JOB TITLE: Document Controller JOB TYPE: Permanent, Full Time HOURS: 08:00am - 17:00pm (early finish on Fridays) SALARY: 40,000 - 45,000 LOCATION: Central London CULTURE: Busy, supportive, friendly team culture; collaborative, welcoming, social, and fun! BENEFITS: 25 days holiday plus bank holidays, fun and social team, development and training opportunities, office events & more! ROLE OVERVIEW As a Document Controller, you will play a key role in supporting the project and operational teams by ensuring all construction documentation is efficiently managed, controlled, and distributed. You'll oversee document flow across multiple projects, maintain compliance, and support the wider office team to ensure smooth day-to-day operations. DUTIES & RESPONSIBILITIES Document Control Manage the full lifecycle of construction documents across multiple projects. Maintain and update document management systems (DMS), ensuring all drawings, specifications, RFIs, reports, and documentation are uploaded, issued, and tracked. Ensure robust version control, archiving superseded documentation and maintaining accurate registers. Prepare and issue transmittals to project teams, consultants, and subcontractors. Coordinate with external stakeholders to ensure timely receipt and distribution of project documentation. Conduct quality checks on documents to ensure compliance with project standards and naming conventions. Administrative & Office Support Support the project teams with administrative tasks and preparation of reports. Respond to emails and assist with general office file management (client, supplier, and project files). Assist in procuring office and project-related supplies and services. Support the Office Manager with general office coordination and smooth daily operations. Coordinate meetings, manage meeting room bookings, and arrange refreshments for clients and visitors. Welcome and greet visitors, ensuring a professional and friendly first point of contact. Handle high-volume incoming phone calls and take accurate messages. Assist with ad hoc office and project-related tasks as required. EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED Previous experience as a Document Controller or Administrator within the construction or engineering industry (preferred). Proficiency in document control software, such as: Asite, Aconex, Viewpoint for Projects (4Projects), SharePoint / Teams Excellent Microsoft Office skills (Word, Excel, Outlook). Strong written and verbal communication skills. Excellent organisational skills and the ability to prioritise workload in a fast-paced environment. Ability to take initiative and work independently. Professional, confidential, and reliable. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 09, 2026
Full time
JOB TITLE: Document Controller JOB TYPE: Permanent, Full Time HOURS: 08:00am - 17:00pm (early finish on Fridays) SALARY: 40,000 - 45,000 LOCATION: Central London CULTURE: Busy, supportive, friendly team culture; collaborative, welcoming, social, and fun! BENEFITS: 25 days holiday plus bank holidays, fun and social team, development and training opportunities, office events & more! ROLE OVERVIEW As a Document Controller, you will play a key role in supporting the project and operational teams by ensuring all construction documentation is efficiently managed, controlled, and distributed. You'll oversee document flow across multiple projects, maintain compliance, and support the wider office team to ensure smooth day-to-day operations. DUTIES & RESPONSIBILITIES Document Control Manage the full lifecycle of construction documents across multiple projects. Maintain and update document management systems (DMS), ensuring all drawings, specifications, RFIs, reports, and documentation are uploaded, issued, and tracked. Ensure robust version control, archiving superseded documentation and maintaining accurate registers. Prepare and issue transmittals to project teams, consultants, and subcontractors. Coordinate with external stakeholders to ensure timely receipt and distribution of project documentation. Conduct quality checks on documents to ensure compliance with project standards and naming conventions. Administrative & Office Support Support the project teams with administrative tasks and preparation of reports. Respond to emails and assist with general office file management (client, supplier, and project files). Assist in procuring office and project-related supplies and services. Support the Office Manager with general office coordination and smooth daily operations. Coordinate meetings, manage meeting room bookings, and arrange refreshments for clients and visitors. Welcome and greet visitors, ensuring a professional and friendly first point of contact. Handle high-volume incoming phone calls and take accurate messages. Assist with ad hoc office and project-related tasks as required. EXPERIENCE, KNOWLEDGE & SKILLS REQUIRED Previous experience as a Document Controller or Administrator within the construction or engineering industry (preferred). Proficiency in document control software, such as: Asite, Aconex, Viewpoint for Projects (4Projects), SharePoint / Teams Excellent Microsoft Office skills (Word, Excel, Outlook). Strong written and verbal communication skills. Excellent organisational skills and the ability to prioritise workload in a fast-paced environment. Ability to take initiative and work independently. Professional, confidential, and reliable. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Business Support Administrator South Tyneside Permanent Hybrid Working Salary: 25,000 - 30,000 per annum (depending on experience) Office Angels are proud to be recruiting for an exciting Business Support Administrator opportunity within a leading organisation, as they continue to expand their team based in South Tyneside . This is a permanent, full-time role offering stability, development, and the chance to join a respected, mission-driven business. This position plays a key role in ensuring smooth day-to-day operations. Reporting into the Service Planning team, you will work closely with internal stakeholders to support project delivery, client communication and administrative coordination. Working in a small but super friendly team of 6 , you will form part of a close-knit local team within a global organisation, closely supporting the Service Planner and Service Manager on a day-to-day basis with administration. Role Details Location: South Tyneside - free on-site parking Hours: Monday to Friday, 9:00am - 5:00pm (1-hour unpaid lunch) Start Date: Ideally February (flexible depending on notice period) Working Pattern: Office-based initially for training, moving to a hybrid model thereafter as agreed with the line manager Key Responsibilities Day-to-day responsibilities will include (but are not limited to): Handling incoming telephone calls from clients and third parties Monitoring stationery levels and placing orders as required Acting as a point of contact for office maintenance and repairs Liaising with internal teams and key stakeholders to ensure smooth office operations Responding to client enquiries and requests Providing information to clients on initial time requirements Suggesting appropriate field team allocation Confirming appointments with clients and scheduling field team Working closely with other administrative teams to maximise efficiency and resource use across the business About You We're looking for someone who is confident, adaptable and highly organised, with a proactive and positive approach to work. You will bring: Strong administration and coordination experience A personality suited to a friendly, quieter office environment Confidence communicating with clients via telephone and email The ability to adapt within a fast-paced, ever-changing environment (this industry often involves last-minute changes that you will hopefully see as a challenge to tackle and resolve) Excellent written and verbal communication skills Methodical organisation, strong record keeping and attention to detail Good IT skills, including Microsoft Office, and the ability to learn bespoke internal systems Ability to handle confidential information with discretion Strong interpersonal and communication skills Why Join This Organisation? As a global leader in their field, this organisation offers the opportunity to build a career within a highly respected business known for expertise, innovation and continuous improvement. You'll also benefit from: 25 days holiday + 8 bank holidays , with buy/sell and carry-over options Up to 12% combined pension contribution Hybrid and flexible working options A flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more Health & wellbeing support , including Mental Health First Aiders, Employee Assistance Programme and Smart Health services Paid volunteering / wellbeing days Ongoing training, development and internal progression opportunities Recognition as a UK Top Employer (9 years running) Interested? Office Angels would love to hear from you. If this sounds like the perfect next step in your career, apply today to join a supportive team within a globally recognised organisation. If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities. If you require any reasonable adjustments as part of the application process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jan 09, 2026
Full time
Business Support Administrator South Tyneside Permanent Hybrid Working Salary: 25,000 - 30,000 per annum (depending on experience) Office Angels are proud to be recruiting for an exciting Business Support Administrator opportunity within a leading organisation, as they continue to expand their team based in South Tyneside . This is a permanent, full-time role offering stability, development, and the chance to join a respected, mission-driven business. This position plays a key role in ensuring smooth day-to-day operations. Reporting into the Service Planning team, you will work closely with internal stakeholders to support project delivery, client communication and administrative coordination. Working in a small but super friendly team of 6 , you will form part of a close-knit local team within a global organisation, closely supporting the Service Planner and Service Manager on a day-to-day basis with administration. Role Details Location: South Tyneside - free on-site parking Hours: Monday to Friday, 9:00am - 5:00pm (1-hour unpaid lunch) Start Date: Ideally February (flexible depending on notice period) Working Pattern: Office-based initially for training, moving to a hybrid model thereafter as agreed with the line manager Key Responsibilities Day-to-day responsibilities will include (but are not limited to): Handling incoming telephone calls from clients and third parties Monitoring stationery levels and placing orders as required Acting as a point of contact for office maintenance and repairs Liaising with internal teams and key stakeholders to ensure smooth office operations Responding to client enquiries and requests Providing information to clients on initial time requirements Suggesting appropriate field team allocation Confirming appointments with clients and scheduling field team Working closely with other administrative teams to maximise efficiency and resource use across the business About You We're looking for someone who is confident, adaptable and highly organised, with a proactive and positive approach to work. You will bring: Strong administration and coordination experience A personality suited to a friendly, quieter office environment Confidence communicating with clients via telephone and email The ability to adapt within a fast-paced, ever-changing environment (this industry often involves last-minute changes that you will hopefully see as a challenge to tackle and resolve) Excellent written and verbal communication skills Methodical organisation, strong record keeping and attention to detail Good IT skills, including Microsoft Office, and the ability to learn bespoke internal systems Ability to handle confidential information with discretion Strong interpersonal and communication skills Why Join This Organisation? As a global leader in their field, this organisation offers the opportunity to build a career within a highly respected business known for expertise, innovation and continuous improvement. You'll also benefit from: 25 days holiday + 8 bank holidays , with buy/sell and carry-over options Up to 12% combined pension contribution Hybrid and flexible working options A flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more Health & wellbeing support , including Mental Health First Aiders, Employee Assistance Programme and Smart Health services Paid volunteering / wellbeing days Ongoing training, development and internal progression opportunities Recognition as a UK Top Employer (9 years running) Interested? Office Angels would love to hear from you. If this sounds like the perfect next step in your career, apply today to join a supportive team within a globally recognised organisation. If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities. If you require any reasonable adjustments as part of the application process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 09, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 09, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation. The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL s finance system operates effectively. The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team. ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation. In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture. ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues from labour rights and sustainable livelihoods to biodiversity conservation and are active across a diverse range of sectors. Find out more on our website. Key responsibilities Team management Oversee a team of 3 (2 direct reports) who process ISEAL s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting Coordinate work planning, payment runs and monthly/quarterly accounting processes Work with the Finance Director to hold effective monthly Face to face team meetings. At times, provide back up and support to the different roles in the team Line manage, support and provide development and growth opportunities to direct reports Financial accounting Responsible for and oversee the capture of all day-to-day transactions in ISEAL s accounting records Reconcile balance sheet accounts on monthly/quarterly basis Oversee the payroll accounting, including 4 overseas payrolls Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC Oversee timesheet processes and the calculation/allocation of staff costs into accounting system Consolidate ISEAL s accounts and forecasts into management accounting-packs Support on preparation of the statutory accounts Wider responsibilities Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software Engagement with the wider organisation on questions of accounting processes Experience, knowledge and attributes ACA, ACCA or CIMA qualification, or equivalent level experience Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies Competent in the use and exploitation of accounting systems Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues High level of accuracy in own work and ability to check work done by others Excellent organisational and time management skills, with ability to establish priorities for self and others Ability to respond flexibly to demands of the role and work collaboratively in a small finance team Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual Excellent written and spoken English Ability to manage and motivate others Additionally desirable Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery) Interest in and motivated by issues of sustainable consumption and/or environmental issues ISEAL s culture and how we will help you thrive Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity . These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions. We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities. We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years. We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: Permanent Position Salary: k pro rata, depending on experience Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week) Location: Based in ISEAL s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK Annual leave: 25 days / year increasing to 30 days over time. Ideal start date: From Jan 2025. Our priority is to get the right candidate. How to apply This is a readvertisement - previous applicants need not reply. Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org. Deadline for applications is 20 January. Please note that we will only contact shortlisted applicants. Please note that we would like to see candidates own writing in the cover letter and discourage the use of AI for this purpose. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 9-20 January Pre-interview timed exercises (between minutes from home): Panel interviews (in person): 28 January 2025 Decision: w/c 2 February January Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
Jan 09, 2026
Full time
ISEAL is looking for a Finance Manager to manage the day-to-day finance function in a sustainability focused international not-for-profit organisation. The Finance Manager, Financial Accounting is a hands-on role, leading a mostly remote team of 3 part-time staff, who collectively process all ISEAL s transactions. They report to and work closely with the Finance & Operations Director, playing an important role to ensure that ISEAL s finance system operates effectively. The successful candidate will bring the technical know-how of a qualified accountant, the ability to support colleagues, an eye for detail and be happy managing a varied workload, both for themselves and the team. ISEAL has recently implemented Sage Intacct accounting software and an initial priority for the role will be to support the team to improve their facility with and exploitation of the new system as well as supporting the roll-out of new functionality across the organisation. In return, ISEAL offers a involvement in all aspects of the financial management of an international NGO environment, an inspiring insight into the world of sustainability initiatives and a supportive, flexible organisational culture. ISEAL is the global membership organisation for sustainability systems and includes many of the most respected sustainability schemes worldwide. ISEAL members cover social and environmental sustainability issues from labour rights and sustainable livelihoods to biodiversity conservation and are active across a diverse range of sectors. Find out more on our website. Key responsibilities Team management Oversee a team of 3 (2 direct reports) who process ISEAL s day to day transactions, incl. purchase ledger, sales ledger and staff expenses /credit cards and payroll accounting Coordinate work planning, payment runs and monthly/quarterly accounting processes Work with the Finance Director to hold effective monthly Face to face team meetings. At times, provide back up and support to the different roles in the team Line manage, support and provide development and growth opportunities to direct reports Financial accounting Responsible for and oversee the capture of all day-to-day transactions in ISEAL s accounting records Reconcile balance sheet accounts on monthly/quarterly basis Oversee the payroll accounting, including 4 overseas payrolls Review VAT treatment of transactions and prepare VAT returns for review and submit it to HMRC Oversee timesheet processes and the calculation/allocation of staff costs into accounting system Consolidate ISEAL s accounts and forecasts into management accounting-packs Support on preparation of the statutory accounts Wider responsibilities Support the evolution of financial accounting procedures that are robust, effective and efficient, incl. acting as an administrator on Sage Intacct accounting software Engagement with the wider organisation on questions of accounting processes Experience, knowledge and attributes ACA, ACCA or CIMA qualification, or equivalent level experience Solid professional work experience in overseeing a finance function, ideally in an international setting using multiple currencies Competent in the use and exploitation of accounting systems Proficiency with Excel and ability to analyse, manipulate and present data to non-finance colleagues High level of accuracy in own work and ability to check work done by others Excellent organisational and time management skills, with ability to establish priorities for self and others Ability to respond flexibly to demands of the role and work collaboratively in a small finance team Well-honed interpersonal skills, displaying professionalism, tact and awareness of others, including sensitivity to cultural differences and perceptions Ability to build and maintain relationships with colleagues, including remotely, where most interaction will be virtual Excellent written and spoken English Ability to manage and motivate others Additionally desirable Experience with grant/donor reporting and international-charity-VAT (Reverse charge/place of supply and business/non-business input tax recovery) Interest in and motivated by issues of sustainable consumption and/or environmental issues ISEAL s culture and how we will help you thrive Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity . These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions. We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone s identity. We are proud to be an equal opportunities employer. As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities. We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years. We have a hybrid-working model with a minimum of four days per month in the London office, as well as the opportunity to apply for flexible working arrangements to suit individual s needs. Other relevant information Term: Permanent Position Salary: k pro rata, depending on experience Working hours: Part-time, 25 hours, pattern to be agreed (Full time equivalent 37.5 hours per week) Location: Based in ISEAL s London head office, with a hybrid approach to work. Office attendance requires 2 days minimum per month. Applicants will need to provide evidence that they are entitled to work in the UK Annual leave: 25 days / year increasing to 30 days over time. Ideal start date: From Jan 2025. Our priority is to get the right candidate. How to apply This is a readvertisement - previous applicants need not reply. Specific enquiries about this role and the application process can be sent to the recruitment(at)sealalliance(.)org. Deadline for applications is 20 January. Please note that we will only contact shortlisted applicants. Please note that we would like to see candidates own writing in the cover letter and discourage the use of AI for this purpose. Interview process Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change) First interviews (Teams): 9-20 January Pre-interview timed exercises (between minutes from home): Panel interviews (in person): 28 January 2025 Decision: w/c 2 February January Accessibility If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
As a People & Culture Administrator, you'll be part of our People & Culture shared services team, responsible for the day-to-day coordination of key HR activities. This role focuses on the administration of our systems, onboarding activities and reward and recognition initiatives, providing a proactive service led delivery to enhance our people experience and ensure that all policies, processes and tasks are concluded efficiently and accurately. This role is full time, fixed term for 12 months and forms part of our wider People & Culture team. It is based in our Head Office in Edinburgh, with the opportunity of hybrid working. Role Overview The main responsibilities of the People & Culture Administrator are: Ensure the effective and on time administration and processing of "in-life" contractual, payroll and administrative changes through our HR & Payroll system, SharePoint and ATS, so that our systems remain accurate and up to date in line with GDPR and data retention rules. Provide first line advice on policy and process matters across the HR function. Work closely with the People Advisor and the wider People & Culture team to provide an effective and proactive service in support of employee relations activity such as drafting and sending letters for key ER activities, updating trackers, creating case files and supporting the business partners to provide a timely and efficient service to our stakeholders. Support the proactive management of health and wellbeing, working with the People Advisor to draft and request Occupational Health or GP support, ensuring that reports are provided, and providing data and prompts to managers and raising cases and concerns with business partners as needed. You'll play a key role in supporting the Head of People Journey and Senior People Business Partner in identifying ways to develop and implement change initiatives through technology enhancements and process optimisation. Other responsibilities include: create and send all onboarding material to new starts such as contracts, background checks and reference requests; constant review of all data to ensure that the data we house is accurate and conforms to all required legislative standards; coordinate the timely delivery of relative HR risk assessments; and managing the HR inbox. About you The following range of characteristics and competencies are required/sought: Experience of working within an HR/people and culture team providing administrative support across a range of people disciplines. It is essential to have experience in at least one P&C specialism, although experience across multiple specialisms is highly desirable. Experience of working in a fast paced, agile environment, balancing a varied and high volume workload. Numerate with strong problem solving skills and a proactive approach. Organisational skills with great attention to detail and an outstanding service delivery mindset. Excellent verbal and written communication skills with the ability to modify communication style to meet the needs of multiple stakeholders. Proficient in various IT systems including Excel, PowerPoint, Word, Outlook and HRIS, with a positive approach to using systems and technology. Understanding of HR issues including employee relations and employment legislation. Why join Apex Hotels? We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 30 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state of the art gym and pools Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive: Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurantsCycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
Jan 09, 2026
Full time
As a People & Culture Administrator, you'll be part of our People & Culture shared services team, responsible for the day-to-day coordination of key HR activities. This role focuses on the administration of our systems, onboarding activities and reward and recognition initiatives, providing a proactive service led delivery to enhance our people experience and ensure that all policies, processes and tasks are concluded efficiently and accurately. This role is full time, fixed term for 12 months and forms part of our wider People & Culture team. It is based in our Head Office in Edinburgh, with the opportunity of hybrid working. Role Overview The main responsibilities of the People & Culture Administrator are: Ensure the effective and on time administration and processing of "in-life" contractual, payroll and administrative changes through our HR & Payroll system, SharePoint and ATS, so that our systems remain accurate and up to date in line with GDPR and data retention rules. Provide first line advice on policy and process matters across the HR function. Work closely with the People Advisor and the wider People & Culture team to provide an effective and proactive service in support of employee relations activity such as drafting and sending letters for key ER activities, updating trackers, creating case files and supporting the business partners to provide a timely and efficient service to our stakeholders. Support the proactive management of health and wellbeing, working with the People Advisor to draft and request Occupational Health or GP support, ensuring that reports are provided, and providing data and prompts to managers and raising cases and concerns with business partners as needed. You'll play a key role in supporting the Head of People Journey and Senior People Business Partner in identifying ways to develop and implement change initiatives through technology enhancements and process optimisation. Other responsibilities include: create and send all onboarding material to new starts such as contracts, background checks and reference requests; constant review of all data to ensure that the data we house is accurate and conforms to all required legislative standards; coordinate the timely delivery of relative HR risk assessments; and managing the HR inbox. About you The following range of characteristics and competencies are required/sought: Experience of working within an HR/people and culture team providing administrative support across a range of people disciplines. It is essential to have experience in at least one P&C specialism, although experience across multiple specialisms is highly desirable. Experience of working in a fast paced, agile environment, balancing a varied and high volume workload. Numerate with strong problem solving skills and a proactive approach. Organisational skills with great attention to detail and an outstanding service delivery mindset. Excellent verbal and written communication skills with the ability to modify communication style to meet the needs of multiple stakeholders. Proficient in various IT systems including Excel, PowerPoint, Word, Outlook and HRIS, with a positive approach to using systems and technology. Understanding of HR issues including employee relations and employment legislation. Why join Apex Hotels? We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 30 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state of the art gym and pools Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive: Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurantsCycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Governance Administration Lead to join our Administration team at HMP Brixton, a category B/C Prison located in Brixton, London. HMP Brixton is male with a capacity for around 800 inmates. We are recruiting for a Governance Administration Lead to lead a team of 4 Administrators. You will be responsible for tasks such as managing complaints, payroll, reporting and general admin duties. Hours Monday - Friday 0900 - 1700 Salary This position is full time, you'll receive an annual salary up to £40,167 per annum FTE - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks. What you'll be doing As a Governance Administration Manager, your responsibilities will vary. You will Be responsible for working as part of the healthcare team to ensure provision of administrative, clerical and secretarial services for the Practice Plus Group healthcare delivery on site. Leading the Administration Team in all managerial functions, including HR, training, competency and efficiency. Ensuring effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/in- effective use of clinics; all referrals are managed efficiently and all date is available and up to date at all times. You'll also be responsible for supporting the Head of Healthcare in the preparation, distribution and recording of complaints. Supporting the performance lead in the collection of statistics and data; coordinate the monthly data and produce reports when required. Local Quality Assurance Meeting and any others required and support the clinical team in the governance of information that is required for Practice Plus Group on an ongoing basis. If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning. It doesn't stop there we also offer: Discounts on shopping and leisure activities Support to grow in your role and continue your professional development 24/7 employee assistance helpline and financial assistance when you need it What we'll look for in you The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values: we treat patients and each other as we would like to be treated we act with integrity we embrace diversity we strive to do things better together We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all. NVQ 2 Business Administration or equivalent experience Previous management experience Working to tight deadlines Diary management Organising meetings Using and maintaining databases, internet, Microsoft Office applications or equivalent, SystmOne Ability to prioritise workload / ability to delegate appropriately Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Jan 09, 2026
Full time
UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Governance Administration Lead to join our Administration team at HMP Brixton, a category B/C Prison located in Brixton, London. HMP Brixton is male with a capacity for around 800 inmates. We are recruiting for a Governance Administration Lead to lead a team of 4 Administrators. You will be responsible for tasks such as managing complaints, payroll, reporting and general admin duties. Hours Monday - Friday 0900 - 1700 Salary This position is full time, you'll receive an annual salary up to £40,167 per annum FTE - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks. What you'll be doing As a Governance Administration Manager, your responsibilities will vary. You will Be responsible for working as part of the healthcare team to ensure provision of administrative, clerical and secretarial services for the Practice Plus Group healthcare delivery on site. Leading the Administration Team in all managerial functions, including HR, training, competency and efficiency. Ensuring effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/in- effective use of clinics; all referrals are managed efficiently and all date is available and up to date at all times. You'll also be responsible for supporting the Head of Healthcare in the preparation, distribution and recording of complaints. Supporting the performance lead in the collection of statistics and data; coordinate the monthly data and produce reports when required. Local Quality Assurance Meeting and any others required and support the clinical team in the governance of information that is required for Practice Plus Group on an ongoing basis. If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning. It doesn't stop there we also offer: Discounts on shopping and leisure activities Support to grow in your role and continue your professional development 24/7 employee assistance helpline and financial assistance when you need it What we'll look for in you The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values: we treat patients and each other as we would like to be treated we act with integrity we embrace diversity we strive to do things better together We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all. NVQ 2 Business Administration or equivalent experience Previous management experience Working to tight deadlines Diary management Organising meetings Using and maintaining databases, internet, Microsoft Office applications or equivalent, SystmOne Ability to prioritise workload / ability to delegate appropriately Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Jan 09, 2026
Full time
Senior Salesforce AdministratorLondon Your mobile applicationYou may find making an application much easier from a desktop computer. So why not forward yourself a link to this vacancy to pick up and apply on a desktop or laptop later. Alternatively you can send the link to someone you think would be suitable for the role.Send link About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group.This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions.You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels.You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / EinsteinLead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuningSupport the rollout of Einstein for Service capabilities, including:+ Service Replies / Email Drafts+ Article Recommendations Case Wrap-Up enhancements Case Classification improvements+ Einstein Copilot Actions and future expansions such as Next Best Action/Service PlansStay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands-on experience configuring Service Cloud in a complex environment. Expert-level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error-handling principles. Experience with Omni-Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap-Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second-line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non-technical stakeholders. Ability to support and guide junior admins and act as a subject-matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi-system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. Benefits The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.For over 160 years, we've had a clear purpose - to lead the news agenda, spark debate and provoke comment through our journalism. In today's constantly changing landscape, our purpose is more important than ever.That's why we need curious, open-minded and resilient people across our organisation. People who thrive in a fast-paced environment, who aren't afraid to explore new opportunities and who are committed to doing what's right. Join us and, whatever your role, background or skills, you can make the story.
Responsibilities Responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations within the home, including operational support with clinical tasks and monitoring. Acting as administrative support to the Home Manager and Deputy Manager, including (but not exclusively); Maintaining the office environment to a high standard of cleanliness, organisation and professionalism. Being the first point of contact for the home in a friendly, helpful and professional manner. Screening telephone calls, enquiries and requests and handling them within the limit of the role or redirecting to the necessary person. Monitoring the home's email address and any incoming e-mail, faxes and post, redirecting as required. Forwarding any relevant correspondence to the central office, other homes or external agencies in a timely manner. Maintaining the home diary and calendar. Arranging meetings such as care reviews, welcoming meeting participants and facilitating the meeting e.g. refreshments and resources. Liaising with the Relationships & Development team regarding upcoming reviews and / or plans for reviews. Typing any company documents under the instruction of the manager or deputy manager such as transition notes/meeting minutes /residents information /care plans/risk assessments/ hospital passports/missing persons/investigation notes/DoLs renewals/timeline of events/return to works/creating new documents. Managing records within the office including filing, archiving and confidential waste, keeping resident and staff records up to date. Maintaining the 'Circle of Support' contact details for families and professionals within Care Vision system and ensuring any changes are circulated to the central office team as required. Supporting the management and senior team to undertake a daily check of petty cash and resident monies and ensuring sufficient levels are maintained. Maintaining levels of stationery and ordering supplies for the home as required within the organisations purchase request system. Circulating information as requested by the homes management or senior team, as well as any requests from the central office. Communicating with parents - Emailing on a regular basis and sending pictures of activities in line with relevant data protection requirements. Updating and monitoring the Care Vision care recording system, i.e. alerts, care planning and documents, under the direction of the manager or deputy manager. Working with the rota planning and employee management system (Access) to support the manager in implementing rota's, checking the rota system to ensure the home has adequate staffing in advance and helping other homes to cover their staffing needs. Arranging staff cover as directed during sickness, within the staff team, but also casual workers. Reconciling and collating information ready for the wages via the Access rota system. Generating reports and processing information from the care management system or employee management system to provide to the manager or deputy as requested. Supporting the management and senior team in taking advantage of local activities and events. Supporting in the requesting of maintenance via the digital maintenance request system (MaintainX) and monitoring updates / comments. Supporting the home manager and deputy manager in planning for and participating in regular quality assurance reviews, including having oversight of the on-going improvement plan. Supporting the home manager, deputy manager and compliance department in ensuring relevant quality assurance checks are carried out and action communicated where relevant. Keeping the home up to date with various health and safety checks such as monitoring expiry date and booking in of visits, in collaboration with the quality assurance team and home management team. Supporting the home management team and Compliance Team in collating information for various contract or compliance monitoring processes, such as the daily NHS Capacity Tracker, Sundown Tracker, CQC Provider Information Return and any other data information requests as they arise. Ensuring up to date company documentation such as Statement of Purpose, registration certificates, insurance certificates and policies and procedures are displayed within the home. Supporting the home manager and deputy manager in monitoring supervision and appraisal thresholds, booking in of meetings with staff, typing up or filing of supervision records and maintaining the supervision / appraisal tracker. Working with the Training & Development Team and home management team to monitor training compliance thresholds, book employees on training, communicating training dates with employees, and communicate absences or issues to the training team. Supporting the home manager and deputy manager in the new employee induction process, for example ensuring they have their induction file, are assigned a mentor and maintaining monthly review dates. Supporting the home management team in maintaining HR processes and records with the HR system (Access), triggering of events and ensuring the all relevant documents are completed and uploaded to the system. Supporting the home management team in ensuring employee accidents are recorded and reported via the Access HR system. Supporting the home management team in implementing the absence management system such as booking in of return to work interviews and uploading records to the HR system. Work closely with the central office departments, other health and social care colleagues to ensure information is shared in a timely manner, in line with data protection requirements. On-going support in terms of COVID-19 processes, such as contact tracing, sharing of isolation information, facilitating of home COVID testing processes (LFD and PCR), supporting communication in the event of an outbreak. Supporting the team in maintaining an appropriate social media presence on the home's Facebook page, for example uploading posts or event pictures, ensuring confidentiality is maintained. Completion of Return to Work interviews where this is appropriate in support of the senior and management team. Perform other related duties as required. Requirements Polite Approachable Common sense approach To remain calm under pressure Possess integrity and honesty Experience of office administration Recent working experience and a good knowledge of the Windows environment and its applications, especially Word and Excel Attention to detail and accuracy Ability to work to tight deadlines when necessary To be able to work independently and using own initiative Excellent organisational skills Adaptable to change An understanding of Residential Care Homes Level 2 Business Administration Diploma or level 3 Lead Adult Care Worker Medication training & competency Previous experience of working with a clocking in rostering system Previous experience of care management systems Experience within a residential care setting, preferably learning disability Experience working with clinical screening tools and medication systems About the Company Cream care primarily provides residential care homes, we also offer some supported living provisions; our services offer care and active support to people with complex needs. Our residents and tenants are people who may have a profound and multiple learning disability (PMLD); a severe learning disability with complexity of needs; a physical disability with cerebral palsy quadriplegia with some individuals able to direct their care and support. We are set up to provide tasks which border on nursing care; we do not have dual registration and are not licenced to complete tasks which the local clinical guidance demands a nurse to be over seeing. We can manage gastronomy care, administration of medications (all routes), offer front of mouth suctioning, manage use of and delivery of oxygen and monitor SATs. In fact there are many clinical demands we are able to cover through obtaining the right training and with the support of specialists. We aim to offer support focused on individuals who share the need for bespoke care and practice. Since its creation in 2006, the aim of Cream Care has been to provide opportunity for development and growth, overcoming barriers in order to support people to realise their goals, wishes and aspirations. We achieve this by putting the person at the centre of the planning process, working with them and their representatives to deliver the care and support that is right for them. We recognise that we are privileged to be trusted enablers and advocates for people whose voices and choices are not always recognised.
Jan 09, 2026
Full time
Responsibilities Responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations within the home, including operational support with clinical tasks and monitoring. Acting as administrative support to the Home Manager and Deputy Manager, including (but not exclusively); Maintaining the office environment to a high standard of cleanliness, organisation and professionalism. Being the first point of contact for the home in a friendly, helpful and professional manner. Screening telephone calls, enquiries and requests and handling them within the limit of the role or redirecting to the necessary person. Monitoring the home's email address and any incoming e-mail, faxes and post, redirecting as required. Forwarding any relevant correspondence to the central office, other homes or external agencies in a timely manner. Maintaining the home diary and calendar. Arranging meetings such as care reviews, welcoming meeting participants and facilitating the meeting e.g. refreshments and resources. Liaising with the Relationships & Development team regarding upcoming reviews and / or plans for reviews. Typing any company documents under the instruction of the manager or deputy manager such as transition notes/meeting minutes /residents information /care plans/risk assessments/ hospital passports/missing persons/investigation notes/DoLs renewals/timeline of events/return to works/creating new documents. Managing records within the office including filing, archiving and confidential waste, keeping resident and staff records up to date. Maintaining the 'Circle of Support' contact details for families and professionals within Care Vision system and ensuring any changes are circulated to the central office team as required. Supporting the management and senior team to undertake a daily check of petty cash and resident monies and ensuring sufficient levels are maintained. Maintaining levels of stationery and ordering supplies for the home as required within the organisations purchase request system. Circulating information as requested by the homes management or senior team, as well as any requests from the central office. Communicating with parents - Emailing on a regular basis and sending pictures of activities in line with relevant data protection requirements. Updating and monitoring the Care Vision care recording system, i.e. alerts, care planning and documents, under the direction of the manager or deputy manager. Working with the rota planning and employee management system (Access) to support the manager in implementing rota's, checking the rota system to ensure the home has adequate staffing in advance and helping other homes to cover their staffing needs. Arranging staff cover as directed during sickness, within the staff team, but also casual workers. Reconciling and collating information ready for the wages via the Access rota system. Generating reports and processing information from the care management system or employee management system to provide to the manager or deputy as requested. Supporting the management and senior team in taking advantage of local activities and events. Supporting in the requesting of maintenance via the digital maintenance request system (MaintainX) and monitoring updates / comments. Supporting the home manager and deputy manager in planning for and participating in regular quality assurance reviews, including having oversight of the on-going improvement plan. Supporting the home manager, deputy manager and compliance department in ensuring relevant quality assurance checks are carried out and action communicated where relevant. Keeping the home up to date with various health and safety checks such as monitoring expiry date and booking in of visits, in collaboration with the quality assurance team and home management team. Supporting the home management team and Compliance Team in collating information for various contract or compliance monitoring processes, such as the daily NHS Capacity Tracker, Sundown Tracker, CQC Provider Information Return and any other data information requests as they arise. Ensuring up to date company documentation such as Statement of Purpose, registration certificates, insurance certificates and policies and procedures are displayed within the home. Supporting the home manager and deputy manager in monitoring supervision and appraisal thresholds, booking in of meetings with staff, typing up or filing of supervision records and maintaining the supervision / appraisal tracker. Working with the Training & Development Team and home management team to monitor training compliance thresholds, book employees on training, communicating training dates with employees, and communicate absences or issues to the training team. Supporting the home manager and deputy manager in the new employee induction process, for example ensuring they have their induction file, are assigned a mentor and maintaining monthly review dates. Supporting the home management team in maintaining HR processes and records with the HR system (Access), triggering of events and ensuring the all relevant documents are completed and uploaded to the system. Supporting the home management team in ensuring employee accidents are recorded and reported via the Access HR system. Supporting the home management team in implementing the absence management system such as booking in of return to work interviews and uploading records to the HR system. Work closely with the central office departments, other health and social care colleagues to ensure information is shared in a timely manner, in line with data protection requirements. On-going support in terms of COVID-19 processes, such as contact tracing, sharing of isolation information, facilitating of home COVID testing processes (LFD and PCR), supporting communication in the event of an outbreak. Supporting the team in maintaining an appropriate social media presence on the home's Facebook page, for example uploading posts or event pictures, ensuring confidentiality is maintained. Completion of Return to Work interviews where this is appropriate in support of the senior and management team. Perform other related duties as required. Requirements Polite Approachable Common sense approach To remain calm under pressure Possess integrity and honesty Experience of office administration Recent working experience and a good knowledge of the Windows environment and its applications, especially Word and Excel Attention to detail and accuracy Ability to work to tight deadlines when necessary To be able to work independently and using own initiative Excellent organisational skills Adaptable to change An understanding of Residential Care Homes Level 2 Business Administration Diploma or level 3 Lead Adult Care Worker Medication training & competency Previous experience of working with a clocking in rostering system Previous experience of care management systems Experience within a residential care setting, preferably learning disability Experience working with clinical screening tools and medication systems About the Company Cream care primarily provides residential care homes, we also offer some supported living provisions; our services offer care and active support to people with complex needs. Our residents and tenants are people who may have a profound and multiple learning disability (PMLD); a severe learning disability with complexity of needs; a physical disability with cerebral palsy quadriplegia with some individuals able to direct their care and support. We are set up to provide tasks which border on nursing care; we do not have dual registration and are not licenced to complete tasks which the local clinical guidance demands a nurse to be over seeing. We can manage gastronomy care, administration of medications (all routes), offer front of mouth suctioning, manage use of and delivery of oxygen and monitor SATs. In fact there are many clinical demands we are able to cover through obtaining the right training and with the support of specialists. We aim to offer support focused on individuals who share the need for bespoke care and practice. Since its creation in 2006, the aim of Cream Care has been to provide opportunity for development and growth, overcoming barriers in order to support people to realise their goals, wishes and aspirations. We achieve this by putting the person at the centre of the planning process, working with them and their representatives to deliver the care and support that is right for them. We recognise that we are privileged to be trusted enablers and advocates for people whose voices and choices are not always recognised.
Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists
Brentwood, Essex
Overview Insolvency Administrator & Senior Administrator - Brentwood, Essex Salary: £25,000 - £35,000 + benefits + bonus + excellent career progression We are currently recruiting for an insolvency administrator and a senior insolvency administrator to join one of the UK's leading insolvency and advisory practices in Brentwood, Essex. The team handles administrations, receiverships, liquidations, bankruptcies and restructuring/insolvency advice. The roles support senior team members to achieve departmental objectives and ensure the smooth running of the department while managing a portfolio of corporate insolvency cases. The Senior Administrator will assist in developing junior team members and take leadership on some larger cases. Responsibilities Set up, manage and close cases on IPS to ensure all details are regularly updated and correct. Attend clients' sites when required. Carry out closure procedures including reviews, closure forms, final reports and advertising. Draft initial letters, reports and correspondence to all stakeholders before sending them to senior staff for review. Continually liaise with the manager/director on case progress and escalate problems or issues as needed. Keep IPS up to date, including diary lines and deadlines. Help junior staff check, correct and oversee their work before management approval. Assist with the timely raising of bills. Draft annual/final reports and proposals and prepare all appendices including proxy forms, notices, authority to chair and time cost analysis. Handle day-to-day case issues and progress cases (e.g., tax issues, debt collection, paying agents' invoices, creditor queries). Actively support business development and marketing initiatives for the recovery team. Make distributions (pay dividends) to creditors with approval on quantum and claimant acceptance. Carry out ad hoc assignments for senior department members. Requirements Relevant experience and technical knowledge within a similar professional services environment. Ability to work flexibly, prioritise assignments and manage projects. Strong interpersonal, communication and organisational skills. Interest and experience in business development and marketing. Team-oriented and professional in approach. Intermediate skills in MS Office and IPS. Note: This is one of several opportunities we are recruiting for across the UK and overseas. Our recruiters emphasise confidentiality in career discussions. If you would like to have a confidential conversation about your career options regarding live or future opportunities, contact the recruiting team at Levitate Recruitment.
Jan 09, 2026
Full time
Overview Insolvency Administrator & Senior Administrator - Brentwood, Essex Salary: £25,000 - £35,000 + benefits + bonus + excellent career progression We are currently recruiting for an insolvency administrator and a senior insolvency administrator to join one of the UK's leading insolvency and advisory practices in Brentwood, Essex. The team handles administrations, receiverships, liquidations, bankruptcies and restructuring/insolvency advice. The roles support senior team members to achieve departmental objectives and ensure the smooth running of the department while managing a portfolio of corporate insolvency cases. The Senior Administrator will assist in developing junior team members and take leadership on some larger cases. Responsibilities Set up, manage and close cases on IPS to ensure all details are regularly updated and correct. Attend clients' sites when required. Carry out closure procedures including reviews, closure forms, final reports and advertising. Draft initial letters, reports and correspondence to all stakeholders before sending them to senior staff for review. Continually liaise with the manager/director on case progress and escalate problems or issues as needed. Keep IPS up to date, including diary lines and deadlines. Help junior staff check, correct and oversee their work before management approval. Assist with the timely raising of bills. Draft annual/final reports and proposals and prepare all appendices including proxy forms, notices, authority to chair and time cost analysis. Handle day-to-day case issues and progress cases (e.g., tax issues, debt collection, paying agents' invoices, creditor queries). Actively support business development and marketing initiatives for the recovery team. Make distributions (pay dividends) to creditors with approval on quantum and claimant acceptance. Carry out ad hoc assignments for senior department members. Requirements Relevant experience and technical knowledge within a similar professional services environment. Ability to work flexibly, prioritise assignments and manage projects. Strong interpersonal, communication and organisational skills. Interest and experience in business development and marketing. Team-oriented and professional in approach. Intermediate skills in MS Office and IPS. Note: This is one of several opportunities we are recruiting for across the UK and overseas. Our recruiters emphasise confidentiality in career discussions. If you would like to have a confidential conversation about your career options regarding live or future opportunities, contact the recruiting team at Levitate Recruitment.
Web Content Administrator Department: IT Employment Type: Permanent Location: Send, Surrey Description Berkeley Group IT (BGIT) provides a wide range of BAU (Business as Usual) and project services to approximately 3,000 colleagues across The Berkeley Group. Our vision is to be the Group's technology partner of choice, delivering excellent service to a world class business. This role will is based in Send (Woking) but will relocate to Cobham in the next 6 months. Access to a car essential, due to office locations The role Updating Web Content using our Content Management System SiteCore. Creating/Optimising assets for web (images/brochures/videos etc.). Prepare and write documentation such as practical guides for the business and for internal knowledgebase. Task and Time management of web content/site amends. Support Studio Manager with reporting on progress and audits of live web content. Consult and advise the internal clients on user centric web content solutions. Use data to make informed suggestions about website improvements. Assist and provide content support to developers in the development cycle of the website. Focus on business-as-usual (operational) requests, with project support as needed. Active contribution in team meetings. Experience required Computer literate in Microsoft Office and HTML, Photoshop, Illustrator, CSS and Acrobat Reader/Editor. Team player with the ability to work on own initiative. Good problem-solving skills to provide clients with the best solution in response to their brief with the ability to translate a client brief into actionable items. Strong communication skills both in writing and in person. Strong interpersonal skills to liaise and work effectively with colleagues. Strong attention to detail. Highly organised with great attention to detail and excellent time management skills. Confident and literate in using HTML and CSS. Experience working within an Agile environment. Understanding and interest in Content Marketing. Understanding of best practice on-site SEO. Understanding Web Accessibility and best practices. Experience and understanding in responsive web design. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Jan 09, 2026
Full time
Web Content Administrator Department: IT Employment Type: Permanent Location: Send, Surrey Description Berkeley Group IT (BGIT) provides a wide range of BAU (Business as Usual) and project services to approximately 3,000 colleagues across The Berkeley Group. Our vision is to be the Group's technology partner of choice, delivering excellent service to a world class business. This role will is based in Send (Woking) but will relocate to Cobham in the next 6 months. Access to a car essential, due to office locations The role Updating Web Content using our Content Management System SiteCore. Creating/Optimising assets for web (images/brochures/videos etc.). Prepare and write documentation such as practical guides for the business and for internal knowledgebase. Task and Time management of web content/site amends. Support Studio Manager with reporting on progress and audits of live web content. Consult and advise the internal clients on user centric web content solutions. Use data to make informed suggestions about website improvements. Assist and provide content support to developers in the development cycle of the website. Focus on business-as-usual (operational) requests, with project support as needed. Active contribution in team meetings. Experience required Computer literate in Microsoft Office and HTML, Photoshop, Illustrator, CSS and Acrobat Reader/Editor. Team player with the ability to work on own initiative. Good problem-solving skills to provide clients with the best solution in response to their brief with the ability to translate a client brief into actionable items. Strong communication skills both in writing and in person. Strong interpersonal skills to liaise and work effectively with colleagues. Strong attention to detail. Highly organised with great attention to detail and excellent time management skills. Confident and literate in using HTML and CSS. Experience working within an Agile environment. Understanding and interest in Content Marketing. Understanding of best practice on-site SEO. Understanding Web Accessibility and best practices. Experience and understanding in responsive web design. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,
Jan 09, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,
Overview Multi Skilled Engineer (Elec Bias) - Monday to Friday, Days. 7am-3pm (early finish on Friday). Are you a Multi Skilled Engineer seeking a days-based role with a low-stress environment and steady pace? This could be the role for you, especially if you want to move off 12-hour continental shifts and work Monday to Friday with an early finish. Scantec Recruitment are working with a fantastic FMCG Manufacturing business in Manchester to assist in their search for a Multi Skilled Engineer. Your role as a Multi Skilled Engineer will be to maximise production efficiencies by the effective inspection of production equipment and rapid resolution of problems to prevent unplanned production stoppages. You can also get involved with supporting the Engineering Manager with projects as they arise. Hours Monday to Friday, 7am-3pm. 39 hours per week. Early finish on a Friday (6 hours). Holiday cover for shift engineers would be required when needed (further details available). Benefits 25 days annual leave + Bank Holidays (you won't work any Bank Holidays) Up to 8% matched pension Full Christmas shutdown Plus other great benefits Responsibilities Proactively support all initiatives to improve safety and quality throughout the Company. Adherence to Company, Local and UK safety regulations. Effectively communicate with management, production and maintenance teams, and other shifts to ensure safe, efficient, well organised operations. Assist in the development of thorough predictive and planned maintenance systems for all production equipment and the implementation of those systems. Maintain the provision of safe, reliable and cost effective utilities. Deliver improved factory efficiencies and operation, in cooperation with Production Teams, through the effective repair, maintenance and improvement of production plant, equipment and facilities. Ensure accurate records of machine asset maintenance and improvements through effective communication with your line manager. Maintain a high level of knowledge of plant and process through study of manuals and external training where required. Train and motivate production teams to improve plant, equipment and understanding. Maintain and develop Maintenance Resources including stores, workshop, frontline, manuals and documentation. Communicating your requirements to the maintenance administrator. Regularly walk the lines during a shift, correcting any defects found or scheduling the repair at another time. Required Skills, qualifications & experience We're seeking Electrical Bias Engineer, ideally with 3 years minimum experience. NVQ Level 3, or recognised engineering apprenticeship in plant maintenance. HNC/ONC in engineering or can demonstrate equivalent knowledge. Get in touch with Paul Bradley on or to discuss further.
Jan 09, 2026
Full time
Overview Multi Skilled Engineer (Elec Bias) - Monday to Friday, Days. 7am-3pm (early finish on Friday). Are you a Multi Skilled Engineer seeking a days-based role with a low-stress environment and steady pace? This could be the role for you, especially if you want to move off 12-hour continental shifts and work Monday to Friday with an early finish. Scantec Recruitment are working with a fantastic FMCG Manufacturing business in Manchester to assist in their search for a Multi Skilled Engineer. Your role as a Multi Skilled Engineer will be to maximise production efficiencies by the effective inspection of production equipment and rapid resolution of problems to prevent unplanned production stoppages. You can also get involved with supporting the Engineering Manager with projects as they arise. Hours Monday to Friday, 7am-3pm. 39 hours per week. Early finish on a Friday (6 hours). Holiday cover for shift engineers would be required when needed (further details available). Benefits 25 days annual leave + Bank Holidays (you won't work any Bank Holidays) Up to 8% matched pension Full Christmas shutdown Plus other great benefits Responsibilities Proactively support all initiatives to improve safety and quality throughout the Company. Adherence to Company, Local and UK safety regulations. Effectively communicate with management, production and maintenance teams, and other shifts to ensure safe, efficient, well organised operations. Assist in the development of thorough predictive and planned maintenance systems for all production equipment and the implementation of those systems. Maintain the provision of safe, reliable and cost effective utilities. Deliver improved factory efficiencies and operation, in cooperation with Production Teams, through the effective repair, maintenance and improvement of production plant, equipment and facilities. Ensure accurate records of machine asset maintenance and improvements through effective communication with your line manager. Maintain a high level of knowledge of plant and process through study of manuals and external training where required. Train and motivate production teams to improve plant, equipment and understanding. Maintain and develop Maintenance Resources including stores, workshop, frontline, manuals and documentation. Communicating your requirements to the maintenance administrator. Regularly walk the lines during a shift, correcting any defects found or scheduling the repair at another time. Required Skills, qualifications & experience We're seeking Electrical Bias Engineer, ideally with 3 years minimum experience. NVQ Level 3, or recognised engineering apprenticeship in plant maintenance. HNC/ONC in engineering or can demonstrate equivalent knowledge. Get in touch with Paul Bradley on or to discuss further.
Vehicle Technicians, Do you want to be paid a market leading salary? Are you looking to be part of a privately owned dealer group that can offer ongoing training, fantastic company benefits and a great salary? Then Look No Further. This is one of the best Dealer Technician roles in the local area. The Recruitment Solution are currently recruiting for an experienced Motor Vehicle Technician to join our clients' busy workshop based in the Bath area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a growing dealer group, with multi brands, who offer fantastic company benefits, career development. Vehicle Technician Requirements • Main Stream Dealership experience is NOT ESSENTIAL but you must have a minimum of 3 years' experience as a Vehicle Technician • Team player with a positive attitude • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess your own tools To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed) including outside of work hours. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technician Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jan 09, 2026
Full time
Vehicle Technicians, Do you want to be paid a market leading salary? Are you looking to be part of a privately owned dealer group that can offer ongoing training, fantastic company benefits and a great salary? Then Look No Further. This is one of the best Dealer Technician roles in the local area. The Recruitment Solution are currently recruiting for an experienced Motor Vehicle Technician to join our clients' busy workshop based in the Bath area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a growing dealer group, with multi brands, who offer fantastic company benefits, career development. Vehicle Technician Requirements • Main Stream Dealership experience is NOT ESSENTIAL but you must have a minimum of 3 years' experience as a Vehicle Technician • Team player with a positive attitude • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess your own tools To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed) including outside of work hours. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technician Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproductions steps. Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates. Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance. Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self serve through clear documentation. Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends. Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams. Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post release checks. Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes. Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work. KEY REQUIREMENTS 1 to 2+ years of Salesforce administration experience (or equivalent hands on experience) supporting business users. Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles). Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs. Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control). Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates. Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow. Clear communicator who enjoys helping others and improving day to day ways of working. BONUS POINTS Salesforce Administrator Certification (preferred) or actively working towards it. Exposure to data management practices (imports, deduplication, validation, field mapping). Familiarity with sandbox vs production ways of working and basic release processes. Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 09, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproductions steps. Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates. Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance. Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self serve through clear documentation. Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends. Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams. Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post release checks. Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes. Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work. KEY REQUIREMENTS 1 to 2+ years of Salesforce administration experience (or equivalent hands on experience) supporting business users. Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles). Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs. Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control). Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates. Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow. Clear communicator who enjoys helping others and improving day to day ways of working. BONUS POINTS Salesforce Administrator Certification (preferred) or actively working towards it. Exposure to data management practices (imports, deduplication, validation, field mapping). Familiarity with sandbox vs production ways of working and basic release processes. Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Trust Administrator / Senior Administrator Department: Trust Employment Type: Permanent Location: Guernsey Reporting To: Assistant Trust Manager Description Who we are: Saffery Trust is a director led firm of individually expert, collectively exceptional people. We help clients optimise their personal and business wealth and create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long term. Established in Guernsey in 1977, we are one of the largest independent private client firms on the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including: a competitive salary flexible working and dress for your day policies full financial support and study leave for professional development top level health insurance for our people annual performance based bonuses e bikes free for staff use and opportunities to take part in green initiatives regular sports and social events as well as opportunities to support local charities The role We're looking for an enthusiastic Trust Administrator / Senior Administrator who demonstrates our core values and wants to build a rewarding career delivering client service excellence. This role is a permanent contract, working within a trust and corporate services team to support high net worth individuals and their families. The responsibilities You'll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including: Administrator Assisting with the set up and maintenance of client information in the database; and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting with the opening and closing of entity bank accounts and reviewing incoming funds into client bank accounts, working towards becoming competent in liaising with bankers over remittance of money, deposit accounts, investment transactions and settlement instructions. Preparing emails and routing through to senior team members in readiness for sending, taking telephone messages and carrying out call backs. Preparing routine investment review minutes. Developing an understanding of the firm's policies and procedures and how they impact day to day work. Developing an awareness of tax and taking note of warning messages while gaining knowledge on the formation of legal entities and trusts. Updating the time keeping system in line with expectations and striving to meet utilisation targets. Senior Administrator Setting up and maintaining the client information database and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting team members with the opening and closing of entity bank accounts and reviewing incoming funds to client bank accounts, noting any inconsistencies; liaising with bankers over remittance of money, deposit accounts and investment transactions and settlement instructions. Liaising with intermediaries as directed by senior team members, including proactively making phone calls, attending intermediary meetings, preparing meeting notes where appropriate, and discussing technical matters with senior team members to gain understanding. Preparing routine investment review minutes and liaising with investment advisors and brokers, as required. Working towards competency in the formation of legal entities and trusts and developing knowledge of registry requirements in common jurisdictions. Acting in line with the firm's policies and procedures and demonstrating a good understanding of how they impact day to day work. Gaining and developing an awareness of tax, taking note of warning messages. Completing the time keeping system and meeting utilisation targets. You Administrator Successful attainment of a minimum of 5 GCSEs (or equivalent) at grade 4 (or C) and above, including English and Maths. Effective and confident communication skills and the ability to converse with a range of people. Ability to organise work schedule over the short term, with support if needed. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service. Senior Administrator A sound understanding of tasks covering a range of activities using multiple methods, techniques and processes. May have attained or be working towards STEP or CGI, or equivalent, along with meeting your CPD requirements. Effective communication skills and the ability to converse with a range of people, adapting style with ease to suit the audience and situation. Ability to identify and resolve non complex issues, with support and direction. Ability to prioritise and complete tasks to achieve deadlines, with support and direction. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service.
Jan 09, 2026
Full time
Trust Administrator / Senior Administrator Department: Trust Employment Type: Permanent Location: Guernsey Reporting To: Assistant Trust Manager Description Who we are: Saffery Trust is a director led firm of individually expert, collectively exceptional people. We help clients optimise their personal and business wealth and create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long term. Established in Guernsey in 1977, we are one of the largest independent private client firms on the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including: a competitive salary flexible working and dress for your day policies full financial support and study leave for professional development top level health insurance for our people annual performance based bonuses e bikes free for staff use and opportunities to take part in green initiatives regular sports and social events as well as opportunities to support local charities The role We're looking for an enthusiastic Trust Administrator / Senior Administrator who demonstrates our core values and wants to build a rewarding career delivering client service excellence. This role is a permanent contract, working within a trust and corporate services team to support high net worth individuals and their families. The responsibilities You'll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including: Administrator Assisting with the set up and maintenance of client information in the database; and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting with the opening and closing of entity bank accounts and reviewing incoming funds into client bank accounts, working towards becoming competent in liaising with bankers over remittance of money, deposit accounts, investment transactions and settlement instructions. Preparing emails and routing through to senior team members in readiness for sending, taking telephone messages and carrying out call backs. Preparing routine investment review minutes. Developing an understanding of the firm's policies and procedures and how they impact day to day work. Developing an awareness of tax and taking note of warning messages while gaining knowledge on the formation of legal entities and trusts. Updating the time keeping system in line with expectations and striving to meet utilisation targets. Senior Administrator Setting up and maintaining the client information database and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting team members with the opening and closing of entity bank accounts and reviewing incoming funds to client bank accounts, noting any inconsistencies; liaising with bankers over remittance of money, deposit accounts and investment transactions and settlement instructions. Liaising with intermediaries as directed by senior team members, including proactively making phone calls, attending intermediary meetings, preparing meeting notes where appropriate, and discussing technical matters with senior team members to gain understanding. Preparing routine investment review minutes and liaising with investment advisors and brokers, as required. Working towards competency in the formation of legal entities and trusts and developing knowledge of registry requirements in common jurisdictions. Acting in line with the firm's policies and procedures and demonstrating a good understanding of how they impact day to day work. Gaining and developing an awareness of tax, taking note of warning messages. Completing the time keeping system and meeting utilisation targets. You Administrator Successful attainment of a minimum of 5 GCSEs (or equivalent) at grade 4 (or C) and above, including English and Maths. Effective and confident communication skills and the ability to converse with a range of people. Ability to organise work schedule over the short term, with support if needed. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service. Senior Administrator A sound understanding of tasks covering a range of activities using multiple methods, techniques and processes. May have attained or be working towards STEP or CGI, or equivalent, along with meeting your CPD requirements. Effective communication skills and the ability to converse with a range of people, adapting style with ease to suit the audience and situation. Ability to identify and resolve non complex issues, with support and direction. Ability to prioritise and complete tasks to achieve deadlines, with support and direction. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service.
HR Shared Services Administrator - 12 month Fixed Term Glasgow, United Kingdom / Manchester, United Kingdom Location/s: Glasgow or Manchester, UK Recruiter contact: Alice Roostan Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About thebusinessunit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of the role The HR Shared Services Administrator will be based in our Glasgow/Manchester city centre office; however, you may be required to travel to our alternative office for business needs (training, team meetings etc). We do not expect this to be more than once every couple of months. Our office location offers ample opportunity to work alongside other members of our HR community which naturally will maximise your exposure to HR. As part of the HR Shared Services team, you will have exposure to the full scope of an employee's lifecycle. We are looking to fill this role quickly therefore encourage early applications as interviews will commence as soon as possible. This is an excellent opportunity to take your first step into our HR team at Mott MacDonald. Key responsibilities and duties include: Case Management through the Mott MacDonald MyHR system Cases will include requests such as reference requests, contractual changes, family friendly, resignations, new starter, probation etc To gain knowledge and understanding of the processes within the HRSS team To answer calls into the HRSS team in a timely manner To become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process Processing accurate information within multiple HR systems Reporting - to complete actions required for monthly / ad-hoc reports such as audit reports, payroll reports, starters/leavers, long service awards Provide support when requested for other ad-hoc tasks/projects Monthly 1-2-1s through Connect People Strong administration background Working in a process driven environment Experience of Microsoft packages: teams, excel, word etc GDPR knowledge and understanding of data privacy Experience in using Service Now/ handling a busy inbox Please be aware that applications for this role will close at midnight on Monday, 19 January. As we may receive a high volume of interest, the advert could close earlier than the stated deadline. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
Jan 09, 2026
Full time
HR Shared Services Administrator - 12 month Fixed Term Glasgow, United Kingdom / Manchester, United Kingdom Location/s: Glasgow or Manchester, UK Recruiter contact: Alice Roostan Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About thebusinessunit Mott MacDonald's support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview of the role The HR Shared Services Administrator will be based in our Glasgow/Manchester city centre office; however, you may be required to travel to our alternative office for business needs (training, team meetings etc). We do not expect this to be more than once every couple of months. Our office location offers ample opportunity to work alongside other members of our HR community which naturally will maximise your exposure to HR. As part of the HR Shared Services team, you will have exposure to the full scope of an employee's lifecycle. We are looking to fill this role quickly therefore encourage early applications as interviews will commence as soon as possible. This is an excellent opportunity to take your first step into our HR team at Mott MacDonald. Key responsibilities and duties include: Case Management through the Mott MacDonald MyHR system Cases will include requests such as reference requests, contractual changes, family friendly, resignations, new starter, probation etc To gain knowledge and understanding of the processes within the HRSS team To answer calls into the HRSS team in a timely manner To become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process Processing accurate information within multiple HR systems Reporting - to complete actions required for monthly / ad-hoc reports such as audit reports, payroll reports, starters/leavers, long service awards Provide support when requested for other ad-hoc tasks/projects Monthly 1-2-1s through Connect People Strong administration background Working in a process driven environment Experience of Microsoft packages: teams, excel, word etc GDPR knowledge and understanding of data privacy Experience in using Service Now/ handling a busy inbox Please be aware that applications for this role will close at midnight on Monday, 19 January. As we may receive a high volume of interest, the advert could close earlier than the stated deadline. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Apply now, or for more information about our application process, click here.
