Customer Quality Engineer

Customer Quality Engineer

Based in Dungannon my client is a successful forward-thinking niche manufacturing company who are one of the market leaders in their field. They are currently recruiting for a Customer Quality Engineer to work in their state-of-the-art facility which uses some of the best machinery on the market including a large range of modern robotics. This position has only become available as the current Customer Quality Engineer is moving into a different position within the Lean manufacturing team.

On offer is a salary of £40,000 - £45,000, pension, healthcare, life assurance and an early finish on Fridays.

Role - Customer Quality Engineer

• Gather and input quality-related data for weekly trend analysis, leading to identification and escalation of recurring issues.
• Assist in compiling metrics for customer reporting.
• Provide initial quality advice and information to customer service teams.
• Support the handling of quality-related queries from customers.
• Conduct a Root Cause Analysis and assign area responsibility for implementation of Corrective Action for Customer and technical issues.
• Liaise with production departments to provide solutions and drive closure of Customer Replacement NCRs and ultimately reduce recurring issues and close out times.
• Perform stock checks to support quality control based on feedback from customer complaints.
• Track and verify special attention replacement orders to ensure customer meets customer specification.

Person - Customer Quality Engineer

• Proven experience in quality analysis within a manufacturing environment
• Experience dealing with customers on a regular basis
• Strong attention to detail with excellent organizational skills
• Excellent communication skills are essential

For a confidential conversation regarding this Customer Quality Engineer job contact James Coulter. Alternatively send your CV by applying below.

C-Tech Recruitment is a Dungannon based engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market. C-Tech Recruitment are acting as an employment agency for this role.