About us: The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. We're looking for a Hygiene Assistant Manager to help us maintain the highest hygiene and food safety standards inside our production units. This is a hands-on role that combines people management, compliance, and on-the-floor leadership in a fast-paced food manufacturing environment. Every day is different at The Bread Factory, but here are some of the things you will be doing: Supporting and maintaining high hygiene standards within production units Training hygiene staff and ensuring ongoing competence Creating and maintaining CIC documentation Planning and coordinating deep cleaning schedules Providing on-the-floor hygiene oversight inside production areas Ensuring hygiene staff follow all required procedures and standards Monitoring compliance and supporting audit readiness (BRC experience required) Managing people and completing hygiene-related administrative tasks Managing hygiene orders using the internal Tropos system Our team tells us you will be a great addition if: You have experience in hygiene management within a food manufacturing or production environment You have a strong understanding of food safety standards and BRC requirements You're confident leading, training, and motivating hygiene teams You're highly organised, detail-focused, and comfortable managing documentation You're hands-on and happy to spend time on the production floor You communicate clearly and work well with production, quality, and operations teams You're proactive, reliable, and take pride in maintaining high standards What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.
Jan 10, 2026
Full time
About us: The Bread Factory is London's leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL's Bakeries nationwide. We're looking for a Hygiene Assistant Manager to help us maintain the highest hygiene and food safety standards inside our production units. This is a hands-on role that combines people management, compliance, and on-the-floor leadership in a fast-paced food manufacturing environment. Every day is different at The Bread Factory, but here are some of the things you will be doing: Supporting and maintaining high hygiene standards within production units Training hygiene staff and ensuring ongoing competence Creating and maintaining CIC documentation Planning and coordinating deep cleaning schedules Providing on-the-floor hygiene oversight inside production areas Ensuring hygiene staff follow all required procedures and standards Monitoring compliance and supporting audit readiness (BRC experience required) Managing people and completing hygiene-related administrative tasks Managing hygiene orders using the internal Tropos system Our team tells us you will be a great addition if: You have experience in hygiene management within a food manufacturing or production environment You have a strong understanding of food safety standards and BRC requirements You're confident leading, training, and motivating hygiene teams You're highly organised, detail-focused, and comfortable managing documentation You're hands-on and happy to spend time on the production floor You communicate clearly and work well with production, quality, and operations teams You're proactive, reliable, and take pride in maintaining high standards What's in it for you: Fresh bread daily to take home to enjoy with family and friends. 50% discount at GAIL's and 40% off at The Bread Factory & The Flour Station Markets. Discounts and Savings from high-street retailers and restaurants 24-hour GP service Cycle to work scheme We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We're committed to sustainability across our supply chain-from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
Jan 10, 2026
Full time
Who we are GlobalData is a leading information services and analytics company, providing trusted intelligence that helps organizations decode the future and make smarter decisions. By combining proprietary data, expert analysis, and cutting-edge technology, we empower clients across the world s largest industries to anticipate change, identify opportunity, and gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join the Sales team at GlobalData? Global Data is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at Global Data is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The Sales team operates at the face of our business introducing clients to our trusted strategic intelligence. With an established book of leading brands and the scope carve your own market, there is a real opportunity for sales talent at all levels to develop in our growing business. The culture is buzzing and positive, and you can expect to be rewarded well with our uncapped commission scheme. The role As an Enterprise BDM, you will lead the engagement with enterprise-level clients across a defined territory/ sector, driving new business and expanding existing relationships. You ll act as a strategic advisor, consulting with senior decision makers, identifying client challenges, and aligning Global Data s suite of intelligence solutions to their business objectives. This role requires a sophisticated understanding of enterprise sales cycles, strong commercial acumen, and a proven ability to manage multi-stakeholder relationships across complex organizations. This position requires commercial acumen and a collaborative mindset, working effectively across a matrixed organization to deliver tailored, high impact solutions to clients. You ll be solution selling using value based selling approaches. What you ll be doing Develop and execute a territory or vertical strategy that aligns with Global Data s broader commercial objectives. Own the end-to-end enterprise sales cycle from prospecting and qualification to negotiation and close, ensuring consistent overachievement of revenue targets. Build and expand executive level relationships with key accounts, positioning GlobalData as a trusted strategic partner. Use social selling techniques to identify, connect with, and nurture prospective clients, positioning yourself as a thought leader in the market. Collaborate with internal stakeholders, including Product, Marketing, and Customer Success teams, to deliver exceptional customer experiences. Lead solution based selling engagements, demonstrating GlobalData s data, and intelligence capabilities through high impact presentations and proposals. Identify opportunities across GlobalData s portfolio to maximize client value and revenue potential. Maintain deep understanding of client industries, emerging market trends, and competitor offerings to drive consultative dialogue and thought leadership. Provide accurate and timely sales forecasts and pipeline reports to senior management. Represent GlobalData at industry events, conferences, and executive forums to promote the brand and network with potential partners. What we re looking for Extensive experience in enterprise B2B sales, ideally within data, analytics, SaaS, or information services sectors. Proven track record of achieving and exceeding sales targets within complex, consultative selling environments. Experience working cross-functionally and across global matrix structures to deliver client solutions. Strong grasp of social selling techniques, digital prospecting, and relationship nurturing through platforms such as LinkedIn. Exceptional ability to engage, influence, and negotiate with C-level executives and senior decision makers. Strong strategic thinking and problem-solving abilities, with the ability to tailor solutions to client challenges. Demonstrated success managing long sales cycles and multi stakeholder engagements. Excellent presentation, communication, and interpersonal skills. Highly organized, proactive, and results driven, with a passion for building lasting client partnerships. Experience working with CRM systems such as Salesforce and advanced proficiency with business tools (e.g., MS Office Suite, Gong). Willingness to travel regionally or internationally (up to 50%) as required. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. To find out more and to apply to our roles please visit (url removed).
The Air Ambulance Service Limited
Oakham, Leicestershire
Join Our Lifesaving Team Shop Manager Full Job Description: Shop Manager JD Location: Oakham Hours: 40 hpw Benefits: Benefits Summary Looking for a retail role that's more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign .we're on the lookout for a creative, motivated, and customer-focused Shop Manager to join the team in our Oakham Shop. As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond. What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here - EDI - The Air Ambulance Service What You'll Be Doing: Maintaining the day-to-day operation of the shop Planning and managing deliveries and collections Operating the agreed stock rotation system and pricing structure Ensuring an efficient back-room operation Delivery of budgeted sales targets and maximising profit Providing and promoting excellent customer service Creating a store layout in line with brand guidelines. What We're Looking For: Able to demonstrate effective people management experience Organisational skills and time management Ability to understand issues related to working with volunteers Proven customer care skills IT skills and business online experience Understanding of financial and numerical information Experience in cash handling and online stock control Creativity and flair for presenting items Ability to keep up with retail trends and use initiative for positive results. What's In It For You: At TAAS, you'll be part of a passionate and committed charity that's making a real difference every day. We value professionalism, compassion and teamwork - and we're proud of our inclusive, supportive culture. Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives. The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career. Click "Apply Now" and help us to keep our helicopters flying and continue saving lives. Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.
Jan 10, 2026
Full time
Join Our Lifesaving Team Shop Manager Full Job Description: Shop Manager JD Location: Oakham Hours: 40 hpw Benefits: Benefits Summary Looking for a retail role that's more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign .we're on the lookout for a creative, motivated, and customer-focused Shop Manager to join the team in our Oakham Shop. As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond. What We Offer: Enhanced annual leave, with even more added as your service grows Additional annual leave purchase options Enhanced sick pay Life assurance Blue Light Card eligibility and access to generous discount schemes A supportive, purpose-driven team Access to our comprehensive Employee Assistance Programme As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here - EDI - The Air Ambulance Service What You'll Be Doing: Maintaining the day-to-day operation of the shop Planning and managing deliveries and collections Operating the agreed stock rotation system and pricing structure Ensuring an efficient back-room operation Delivery of budgeted sales targets and maximising profit Providing and promoting excellent customer service Creating a store layout in line with brand guidelines. What We're Looking For: Able to demonstrate effective people management experience Organisational skills and time management Ability to understand issues related to working with volunteers Proven customer care skills IT skills and business online experience Understanding of financial and numerical information Experience in cash handling and online stock control Creativity and flair for presenting items Ability to keep up with retail trends and use initiative for positive results. What's In It For You: At TAAS, you'll be part of a passionate and committed charity that's making a real difference every day. We value professionalism, compassion and teamwork - and we're proud of our inclusive, supportive culture. Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives. The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career. Click "Apply Now" and help us to keep our helicopters flying and continue saving lives. Compliance Responsibilities In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for: Health & Safety and Environment Safeguarding Data Protection Equality, Diversity, and Inclusion Quality You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check. Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.
Register your interest for a Front of House Catering & Hospitality Supervisor Location: Edinburgh Academy Senior School, 42 Henderson Row, Edinburgh, EH3 5BL Hours: Full-time, 40 hours per week (Mon-Fri, 7:00am-3:00pm, flexibility for occasional weekends/events) Salary: £27,885 per annum 52 weeks Requirements: Driving licence essential, own vehicle desirable Hospitality with a Work-Life Balance At Sodexo and Edinburgh Academy, we believe you can have a rewarding career in hospitality without constant weekend shifts or late nights. Join a passionate team, deliver exceptional service, and still enjoy your evenings and weekends to recharge. Grounded in Scotland. Ready for the World. We're pipelining for a Front of House Catering & Hospitality Supervisor role to lead our front of house team, ensuring pupils, staff, and visitors receive outstanding service in a vibrant, high energy environment. If you've worked in premium hospitality and enjoy leading with warmth, energy, and professionalism, this role could be the perfect balance of challenge and lifestyle. What You'll Do: Lead our front of house team to deliver smooth, polished service across breakfast, lunch, and high profile school events. Plan and manage events from start to finish - everything from small daily services to large school functions. Train, motivate, and inspire a team of front line staff. Act as Allergen Champion, ensuring safety and clear communication at mealtimes. Collaborate with kitchen and management teams to deliver both routine and bespoke dining experiences. Maintain a welcoming, professional dining environment. Assist with recruitment, onboarding, and compliance. About You: You have strong hospitality or catering experience, ideally in a supervisory role. You thrive on providing exceptional customer service. You're organised, proactive, and can handle busy periods with calm efficiency. Leadership comes naturally to you - you enjoy coaching and motivating your team. What We Offer: Competitive pay at £27,885 per annum Regular weekday hours - enjoy evenings and weekends off Onsite Parking 24/7 virtual GP and mental health support Employee Assistance Programme (legal, financial, emotional support) Sodexo discounts for you and your family Cycle to Work scheme Learning and development opportunities Retirement plan and death in service benefit Paid volunteering days Full training and uniform Why Join Us: Be part of a prestigious school with a vibrant community. Lead a passionate front of house team in a dynamic, high energy environment. Make every day memorable - from breakfasts to big events - and see the impact of your work on pupils, staff, and visitors. Safeguarding & Inclusion Sodexo and The Edinburgh Academy are committed to safeguarding children and promoting inclusion. This role requires a satisfactory PVG check. We're a Disability Confident Leader and welcome applicants from all backgrounds. Ready to enjoy a fulfilling hospitality career with a true work life balance? Apply today to join us at Edinburgh Academy!
Jan 10, 2026
Full time
Register your interest for a Front of House Catering & Hospitality Supervisor Location: Edinburgh Academy Senior School, 42 Henderson Row, Edinburgh, EH3 5BL Hours: Full-time, 40 hours per week (Mon-Fri, 7:00am-3:00pm, flexibility for occasional weekends/events) Salary: £27,885 per annum 52 weeks Requirements: Driving licence essential, own vehicle desirable Hospitality with a Work-Life Balance At Sodexo and Edinburgh Academy, we believe you can have a rewarding career in hospitality without constant weekend shifts or late nights. Join a passionate team, deliver exceptional service, and still enjoy your evenings and weekends to recharge. Grounded in Scotland. Ready for the World. We're pipelining for a Front of House Catering & Hospitality Supervisor role to lead our front of house team, ensuring pupils, staff, and visitors receive outstanding service in a vibrant, high energy environment. If you've worked in premium hospitality and enjoy leading with warmth, energy, and professionalism, this role could be the perfect balance of challenge and lifestyle. What You'll Do: Lead our front of house team to deliver smooth, polished service across breakfast, lunch, and high profile school events. Plan and manage events from start to finish - everything from small daily services to large school functions. Train, motivate, and inspire a team of front line staff. Act as Allergen Champion, ensuring safety and clear communication at mealtimes. Collaborate with kitchen and management teams to deliver both routine and bespoke dining experiences. Maintain a welcoming, professional dining environment. Assist with recruitment, onboarding, and compliance. About You: You have strong hospitality or catering experience, ideally in a supervisory role. You thrive on providing exceptional customer service. You're organised, proactive, and can handle busy periods with calm efficiency. Leadership comes naturally to you - you enjoy coaching and motivating your team. What We Offer: Competitive pay at £27,885 per annum Regular weekday hours - enjoy evenings and weekends off Onsite Parking 24/7 virtual GP and mental health support Employee Assistance Programme (legal, financial, emotional support) Sodexo discounts for you and your family Cycle to Work scheme Learning and development opportunities Retirement plan and death in service benefit Paid volunteering days Full training and uniform Why Join Us: Be part of a prestigious school with a vibrant community. Lead a passionate front of house team in a dynamic, high energy environment. Make every day memorable - from breakfasts to big events - and see the impact of your work on pupils, staff, and visitors. Safeguarding & Inclusion Sodexo and The Edinburgh Academy are committed to safeguarding children and promoting inclusion. This role requires a satisfactory PVG check. We're a Disability Confident Leader and welcome applicants from all backgrounds. Ready to enjoy a fulfilling hospitality career with a true work life balance? Apply today to join us at Edinburgh Academy!
Do you have exceptional Customer Service skills? Do you enjoy speaking with people over the phone and finding the best solution for the customer? Do you love talking cars? Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy. Through continued growth they are looking to recruit a Customer Support Advisor They are looking for a temp to work a minimum of 6 months Hours Mon to Friday 8.30 -5. (no weekend work) You will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded. Providing a proactive approach to handling customer enquiries, along with a personal and team commitment to meeting and exceeding SLAs. Responding and managing through to conclusion all customer queries within agreed KPI s. Following business processes, acknowledging customer feedback, and treating all customers fairly in every respect. Proven relevant data processing experience, with an exceptional level of accuracy and attention to detail when gathering information. An affinity for working in a pressurised fast paced, high energised and changing environment that requires balancing multiple demand to achieve operational tasks, without compromising quality and working to deadlines. Excellent verbal and written communication skills with the ability to communicate well at all levels of the business internally and externally. A flexible mind-set and ability to take on new challenges develop new ways of working and open to working in other areas of the business. This requires a self-motivating quality with the ability to adapt to a flexible office/home working pattern if appropriate.
Jan 09, 2026
Seasonal
Do you have exceptional Customer Service skills? Do you enjoy speaking with people over the phone and finding the best solution for the customer? Do you love talking cars? Our client is The international market leader in modern motor mobility/leasing solutions and part of the Mercedes-Benz Group From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy. Through continued growth they are looking to recruit a Customer Support Advisor They are looking for a temp to work a minimum of 6 months Hours Mon to Friday 8.30 -5. (no weekend work) You will always put the customer at the heart of everything you do. Taking ownership and responsibility for providing an outstanding customer experience. This will lead you to building strong external and internal relationships, resulting in customer and business needs not only being met, but exceeded. Providing a proactive approach to handling customer enquiries, along with a personal and team commitment to meeting and exceeding SLAs. Responding and managing through to conclusion all customer queries within agreed KPI s. Following business processes, acknowledging customer feedback, and treating all customers fairly in every respect. Proven relevant data processing experience, with an exceptional level of accuracy and attention to detail when gathering information. An affinity for working in a pressurised fast paced, high energised and changing environment that requires balancing multiple demand to achieve operational tasks, without compromising quality and working to deadlines. Excellent verbal and written communication skills with the ability to communicate well at all levels of the business internally and externally. A flexible mind-set and ability to take on new challenges develop new ways of working and open to working in other areas of the business. This requires a self-motivating quality with the ability to adapt to a flexible office/home working pattern if appropriate.
About the Company: Our client is a well-established and much-loved Pan-Asian restaurant group, known for bringing the authentic flavours of Southeast Asia to the UK. With a strong reputation for high-quality dishes and excellent service, their restaurants offer a fast-paced, friendly, and engaging environment for both guests and staff. They pride themselves on their fresh, made-to-order food, a passion for hospitality, and a commitment to developing their team. They are currently seeking a Deputy Manager to join their team at their Wimbledon location. This is an exciting opportunity for a hospitality professional who is passionate about great food, exceptional service, and leading a team to success. The Role: As Deputy Manager , you will play a key role in the day-to-day operations of the restaurant, supporting the General Manager in delivering an outstanding dining experience while driving sales and maintaining high operational standards. You will be responsible for leading and motivating the team, ensuring excellent customer service, and contributing to the overall success of the business. Key Responsibilities: Supporting the General Manager in all aspects of running the restaurant Leading and developing a passionate and engaged team Delivering outstanding customer service and ensuring guests have a memorable experience Overseeing stock control, ordering, and cost management Maintaining high standards of food quality, hygiene, and health & safety Assisting with recruitment, training, and staff development Driving sales and maximizing profitability About You: Previous experience as a Deputy Manager, Assistant Manager, or similar role in a fast-paced restaurant environment A passion for Pan-Asian cuisine and delivering exceptional hospitality Strong leadership and team management skills Excellent communication and problem-solving abilities Experience in stock management, cost control, and operational efficiency A hands-on approach with a positive and proactive attitude What's in it for you? Competitive salary & bonus structure Clear career progression within a growing and respected restaurant group A supportive and energetic working environment Staff discounts and benefits Ongoing training and development opportunities If you are an enthusiastic and driven hospitality professional looking for your next challenge, we would love to hear from you! Apply today to join our client's passionate team
Jan 09, 2026
Full time
About the Company: Our client is a well-established and much-loved Pan-Asian restaurant group, known for bringing the authentic flavours of Southeast Asia to the UK. With a strong reputation for high-quality dishes and excellent service, their restaurants offer a fast-paced, friendly, and engaging environment for both guests and staff. They pride themselves on their fresh, made-to-order food, a passion for hospitality, and a commitment to developing their team. They are currently seeking a Deputy Manager to join their team at their Wimbledon location. This is an exciting opportunity for a hospitality professional who is passionate about great food, exceptional service, and leading a team to success. The Role: As Deputy Manager , you will play a key role in the day-to-day operations of the restaurant, supporting the General Manager in delivering an outstanding dining experience while driving sales and maintaining high operational standards. You will be responsible for leading and motivating the team, ensuring excellent customer service, and contributing to the overall success of the business. Key Responsibilities: Supporting the General Manager in all aspects of running the restaurant Leading and developing a passionate and engaged team Delivering outstanding customer service and ensuring guests have a memorable experience Overseeing stock control, ordering, and cost management Maintaining high standards of food quality, hygiene, and health & safety Assisting with recruitment, training, and staff development Driving sales and maximizing profitability About You: Previous experience as a Deputy Manager, Assistant Manager, or similar role in a fast-paced restaurant environment A passion for Pan-Asian cuisine and delivering exceptional hospitality Strong leadership and team management skills Excellent communication and problem-solving abilities Experience in stock management, cost control, and operational efficiency A hands-on approach with a positive and proactive attitude What's in it for you? Competitive salary & bonus structure Clear career progression within a growing and respected restaurant group A supportive and energetic working environment Staff discounts and benefits Ongoing training and development opportunities If you are an enthusiastic and driven hospitality professional looking for your next challenge, we would love to hear from you! Apply today to join our client's passionate team
Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to 60k+ benefits Sector: IT Consultancy / Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity We're working with a well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current and former clients. Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager What You'll Be Doing Build and maintain trusted, one-to-one relationships with senior technology leaders across the UK Design and deliver engaging regional events such as roundtables, dinners, workshops etc Identify engagement risks and proactively re-engage members Collaborate closely with consulting, delivery and marketing teams to ensure alignment Maintain accurate records of engagement and activity using CRM tools What We're Looking For 5+ years' experience in community management/ customer engagement/ relationship management/ customer success/ account management or similar within a B2B environment Proven experience working with senior stakeholders Background in hosting executive-level events Excellent communication and relationship-building skills Nice to Have Background in IT/ Tech/ SaaS/ similar Experience with customer communities, alumni networks or advocacy programmes Familiarity with CRM platforms (e.g. HubSpot) Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager
Jan 09, 2026
Contractor
Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to 60k+ benefits Sector: IT Consultancy / Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity We're working with a well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current and former clients. Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager What You'll Be Doing Build and maintain trusted, one-to-one relationships with senior technology leaders across the UK Design and deliver engaging regional events such as roundtables, dinners, workshops etc Identify engagement risks and proactively re-engage members Collaborate closely with consulting, delivery and marketing teams to ensure alignment Maintain accurate records of engagement and activity using CRM tools What We're Looking For 5+ years' experience in community management/ customer engagement/ relationship management/ customer success/ account management or similar within a B2B environment Proven experience working with senior stakeholders Background in hosting executive-level events Excellent communication and relationship-building skills Nice to Have Background in IT/ Tech/ SaaS/ similar Experience with customer communities, alumni networks or advocacy programmes Familiarity with CRM platforms (e.g. HubSpot) Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager
Dynamics 365 CRM Product Owner / Business Lead Location: Manchester, hybrid working with typically three days per week on site and occasional UK travel Role scope: Group wide The opportunity The client is seeking a business focused Dynamics 365 CRM Product Owner to take ownership of their existing Dynamics 365 Sales and Customer Insights platform and lead its evolution and adoption across the wider group. Dynamics CRM is already live within part of the organisation and delivering value. The next phase is about embedding, improving, and scaling that capability. The focus is on ensuring the platform is used consistently, data is trusted, and teams understand how CRM supports growth, collaboration, and client outcomes. This role sits within Group IT to maintain a group wide remit but is deeply embedded in the business. It is a product ownership and adoption leadership role, not a development or support position. The successful candidate will be the internal subject matter expert for Dynamics CRM, acting as the bridge between business stakeholders, IT, data teams, and Microsoft implementation partners. About the role Dynamics 365 CRM ownership Act as the group owner for Dynamics 365 Sales and Customer Insights Own the CRM product roadmap, backlog, and prioritisation in line with business strategy Ensure the platform is configured, used, and evolved to deliver measurable business value Serve as the internal authority on Dynamics capability, configuration options, and best practice Adoption, enablement, and data quality Drive user adoption and engagement across the organisation Establish and promote best practice for CRM usage, data quality, and standards Develop training, enablement, and guidance for users and super users Build a network of CRM champions across business units to embed consistent ways of working Business engagement and change Work closely with business leaders, marketing teams, and client facing functions to understand needs and pain points Translate business requirements into clear and practical CRM solutions Act as a trusted advisor, helping stakeholders understand what Dynamics can and cannot do Support cultural change away from siloed tools and spreadsheet driven processes Delivery and partner collaboration Work with Microsoft implementation partners during design, delivery, user acceptance testing, and release cycles Support data migration and consolidation from legacy or acquired CRM systems Collaborate with internal IT, data, and Power Platform teams to ensure alignment with wider group architecture and governance Contribute to the planning and mobilisation of future CRM rollouts across additional business units Continuous improvement and future roadmap Own continuous improvement of the CRM platform, staying up to date with Dynamics releases and capability Identify opportunities to enhance reporting, insights, and customer visibility Contribute to early stage thinking around future expansion of the Dynamics platform, including potential ERP or Finance and Operations initiatives, where appropriate What the role is and is not This role is a business facing Dynamics CRM product ownership and adoption leadership position It is hands on with configuration, capability, and continuous improvement It plays a central role in shaping how CRM is used across a growing group This role is not a Dynamics development role It is not a support desk or ticket driven admin role It is not a pure infrastructure or Power Platform governance role Essential experience Strong functional experience with Dynamics 365 CRM, particularly Sales and ideally Customer Insights Proven experience owning or leading a CRM platform from a product or functional perspective Demonstrated success driving user adoption, data quality, and behaviour change Confidence engaging senior stakeholders and influencing ways of working Experience working with external delivery partners and internal technical teams Desirable experience Experience rolling out CRM across multiple business units or acquired organisations Background in professional services, advisory, or complex stakeholder environments Familiarity with the wider Microsoft ecosystem including Dataverse, Power Platform, and integrations Awareness of Dynamics Finance and Operations or ERP environments, though not essential Why join The role offers the opportunity to own and shape a group wide CRM platform at a pivotal stage It provides high impact visibility across IT leadership and the wider business There is genuine scope to influence how data, CRM, and customer insight support growth The client offers hybrid working with flexibility, supported by a collaborative and pragmatic culture Fast growing organisation with an enviable culture Excellent overall package Leave a lasting legacy and really impact the organisation in a positive way
Jan 09, 2026
Full time
Dynamics 365 CRM Product Owner / Business Lead Location: Manchester, hybrid working with typically three days per week on site and occasional UK travel Role scope: Group wide The opportunity The client is seeking a business focused Dynamics 365 CRM Product Owner to take ownership of their existing Dynamics 365 Sales and Customer Insights platform and lead its evolution and adoption across the wider group. Dynamics CRM is already live within part of the organisation and delivering value. The next phase is about embedding, improving, and scaling that capability. The focus is on ensuring the platform is used consistently, data is trusted, and teams understand how CRM supports growth, collaboration, and client outcomes. This role sits within Group IT to maintain a group wide remit but is deeply embedded in the business. It is a product ownership and adoption leadership role, not a development or support position. The successful candidate will be the internal subject matter expert for Dynamics CRM, acting as the bridge between business stakeholders, IT, data teams, and Microsoft implementation partners. About the role Dynamics 365 CRM ownership Act as the group owner for Dynamics 365 Sales and Customer Insights Own the CRM product roadmap, backlog, and prioritisation in line with business strategy Ensure the platform is configured, used, and evolved to deliver measurable business value Serve as the internal authority on Dynamics capability, configuration options, and best practice Adoption, enablement, and data quality Drive user adoption and engagement across the organisation Establish and promote best practice for CRM usage, data quality, and standards Develop training, enablement, and guidance for users and super users Build a network of CRM champions across business units to embed consistent ways of working Business engagement and change Work closely with business leaders, marketing teams, and client facing functions to understand needs and pain points Translate business requirements into clear and practical CRM solutions Act as a trusted advisor, helping stakeholders understand what Dynamics can and cannot do Support cultural change away from siloed tools and spreadsheet driven processes Delivery and partner collaboration Work with Microsoft implementation partners during design, delivery, user acceptance testing, and release cycles Support data migration and consolidation from legacy or acquired CRM systems Collaborate with internal IT, data, and Power Platform teams to ensure alignment with wider group architecture and governance Contribute to the planning and mobilisation of future CRM rollouts across additional business units Continuous improvement and future roadmap Own continuous improvement of the CRM platform, staying up to date with Dynamics releases and capability Identify opportunities to enhance reporting, insights, and customer visibility Contribute to early stage thinking around future expansion of the Dynamics platform, including potential ERP or Finance and Operations initiatives, where appropriate What the role is and is not This role is a business facing Dynamics CRM product ownership and adoption leadership position It is hands on with configuration, capability, and continuous improvement It plays a central role in shaping how CRM is used across a growing group This role is not a Dynamics development role It is not a support desk or ticket driven admin role It is not a pure infrastructure or Power Platform governance role Essential experience Strong functional experience with Dynamics 365 CRM, particularly Sales and ideally Customer Insights Proven experience owning or leading a CRM platform from a product or functional perspective Demonstrated success driving user adoption, data quality, and behaviour change Confidence engaging senior stakeholders and influencing ways of working Experience working with external delivery partners and internal technical teams Desirable experience Experience rolling out CRM across multiple business units or acquired organisations Background in professional services, advisory, or complex stakeholder environments Familiarity with the wider Microsoft ecosystem including Dataverse, Power Platform, and integrations Awareness of Dynamics Finance and Operations or ERP environments, though not essential Why join The role offers the opportunity to own and shape a group wide CRM platform at a pivotal stage It provides high impact visibility across IT leadership and the wider business There is genuine scope to influence how data, CRM, and customer insight support growth The client offers hybrid working with flexibility, supported by a collaborative and pragmatic culture Fast growing organisation with an enviable culture Excellent overall package Leave a lasting legacy and really impact the organisation in a positive way
An exciting short-term opportunity has arisen for an experienced Neighbourhood Manager to join a high-performing Neighbourhoods team covering Birmingham and Coventry. This is a pivotal leadership role where you will play a key part in stabilising services, supporting frontline teams, and helping to drive positive change across neighbourhood services. We are recruiting on behalf of a well-established housing organisation seeking a confident, resilient leader who can hit the ground running and make an immediate impact. The Role: As Neighbourhood Manager, you will provide strong, visible leadership across customer-facing teams, ensuring excellent housing management, effective tenancy sustainment, and robust responses to Anti-Social Behaviour (ASB). You will manage complex cases, support staff through 1-1 supervision, and work collaboratively with internal and external partners to deliver positive outcomes for residents and communities. This role will also contribute to organisational transformation, supporting the review and rewriting of policies and procedures to improve consistency, service quality, and performance. Key Responsibilities of a Neighbourhood Manager: Lead, motivate and manage neighbourhood teams, including 1-1 staff management, coaching and performance development Oversee tenancy and neighbourhood management services, ensuring compliance with legislation, policy and best practice Manage and resolve complex Anti-Social Behaviour (ASB) and tenancy enforcement cases Drive performance management, service improvement and quality assurance across the service Support organisational transformation, including reviewing and rewriting policies and procedures Build and maintain effective partnerships with key stakeholders, including local authorities, councillors, community groups and support agencies Act as a senior point of contact for escalated issues and stakeholder engagement Ensure a strong customer focus, promoting excellent service delivery and resident satisfaction What We'd Love To See From You: Proven experience in housing management, neighbourhood services or a related field Strong leadership skills with the ability to motivate and guide customer-facing teams Experience managing complex ASB and tenancy management cases to resolution Sound understanding of performance management and service improvement methodologies Experience of liaising with stakeholders and councillors Excellent communication, organisation and problem-solving skills Resilience and a genuine passion for delivering great customer service Qualifications: A relevant housing qualification (e.g. CIH) or working towards one This role offers and hourly rate between 38 - 42 per hour What's on Offer for this Neighbourhood Manager Role: Hybrid working Initial 3 month contract - potential for extension Full time hours Competitive hourly rate If this Neighbourhood Manager role is for you then please apply or contact (url removed)
Jan 09, 2026
Contractor
An exciting short-term opportunity has arisen for an experienced Neighbourhood Manager to join a high-performing Neighbourhoods team covering Birmingham and Coventry. This is a pivotal leadership role where you will play a key part in stabilising services, supporting frontline teams, and helping to drive positive change across neighbourhood services. We are recruiting on behalf of a well-established housing organisation seeking a confident, resilient leader who can hit the ground running and make an immediate impact. The Role: As Neighbourhood Manager, you will provide strong, visible leadership across customer-facing teams, ensuring excellent housing management, effective tenancy sustainment, and robust responses to Anti-Social Behaviour (ASB). You will manage complex cases, support staff through 1-1 supervision, and work collaboratively with internal and external partners to deliver positive outcomes for residents and communities. This role will also contribute to organisational transformation, supporting the review and rewriting of policies and procedures to improve consistency, service quality, and performance. Key Responsibilities of a Neighbourhood Manager: Lead, motivate and manage neighbourhood teams, including 1-1 staff management, coaching and performance development Oversee tenancy and neighbourhood management services, ensuring compliance with legislation, policy and best practice Manage and resolve complex Anti-Social Behaviour (ASB) and tenancy enforcement cases Drive performance management, service improvement and quality assurance across the service Support organisational transformation, including reviewing and rewriting policies and procedures Build and maintain effective partnerships with key stakeholders, including local authorities, councillors, community groups and support agencies Act as a senior point of contact for escalated issues and stakeholder engagement Ensure a strong customer focus, promoting excellent service delivery and resident satisfaction What We'd Love To See From You: Proven experience in housing management, neighbourhood services or a related field Strong leadership skills with the ability to motivate and guide customer-facing teams Experience managing complex ASB and tenancy management cases to resolution Sound understanding of performance management and service improvement methodologies Experience of liaising with stakeholders and councillors Excellent communication, organisation and problem-solving skills Resilience and a genuine passion for delivering great customer service Qualifications: A relevant housing qualification (e.g. CIH) or working towards one This role offers and hourly rate between 38 - 42 per hour What's on Offer for this Neighbourhood Manager Role: Hybrid working Initial 3 month contract - potential for extension Full time hours Competitive hourly rate If this Neighbourhood Manager role is for you then please apply or contact (url removed)
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Jan 09, 2026
Full time
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Jan 09, 2026
Full time
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Ernest Gordon Recruitment Limited
Borehamwood, Hertfordshire
Applications Engineer (Fluid Control / Heat Transfer) 42,000 - 46,000 + Profit Related Bonus + Enhanced Pension + Death In Service + 25 days holiday + Free Parking + Training & Development Borehamwood Are you an engineer from a chemical, mechanical, or process engineering background with an understanding of fluid control and heat transfer, seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field? On offer is a role that offers autonomy, where you will be working with the Company's Technical Services Engineers, Contracts Engineers, and Field Sales Engineers, and interacting with colleagues at the production facilities. This Company has been established for over a century, has a number of patented world firsts to its name, and is a leading international player in energy transition as well as one of the world leaders in the thermal energy sector, producing industrial boilers and burners. The Engineer will be responsible for the generation of technically and commercially attractive quotations through the assessment of customer requirements and the use of in-house software to select key components and equipment to meet a specified process need. This will include system flow and pipe work pressure drop calculations to ensure the accurate application of the Company's range of Steam Generators, Fire Tube Steam Boilers, high temperature Thermal Fluid Heaters, Process Air Heaters, and Gaseous Effluent Thermal Oxidisers. The Role: Day-to-day responsibility for the generation of technically and commercially attractive quotations through the assessment of customer requirements System flow and pipe work pressure drop calculations to ensure the accurate application of the Company's range of products Completion of project engineering checks and the preparation of commissioning specifications, along with providing pre and post-sales applications support The Person: Minimum of HNC or equivalent in Chemical, Mechanical, or Process Engineering discipline Experience would preferably be from within process engineering services, with specific reference to steam or high-temperature process heating applications If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23360 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jan 09, 2026
Full time
Applications Engineer (Fluid Control / Heat Transfer) 42,000 - 46,000 + Profit Related Bonus + Enhanced Pension + Death In Service + 25 days holiday + Free Parking + Training & Development Borehamwood Are you an engineer from a chemical, mechanical, or process engineering background with an understanding of fluid control and heat transfer, seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field? On offer is a role that offers autonomy, where you will be working with the Company's Technical Services Engineers, Contracts Engineers, and Field Sales Engineers, and interacting with colleagues at the production facilities. This Company has been established for over a century, has a number of patented world firsts to its name, and is a leading international player in energy transition as well as one of the world leaders in the thermal energy sector, producing industrial boilers and burners. The Engineer will be responsible for the generation of technically and commercially attractive quotations through the assessment of customer requirements and the use of in-house software to select key components and equipment to meet a specified process need. This will include system flow and pipe work pressure drop calculations to ensure the accurate application of the Company's range of Steam Generators, Fire Tube Steam Boilers, high temperature Thermal Fluid Heaters, Process Air Heaters, and Gaseous Effluent Thermal Oxidisers. The Role: Day-to-day responsibility for the generation of technically and commercially attractive quotations through the assessment of customer requirements System flow and pipe work pressure drop calculations to ensure the accurate application of the Company's range of products Completion of project engineering checks and the preparation of commissioning specifications, along with providing pre and post-sales applications support The Person: Minimum of HNC or equivalent in Chemical, Mechanical, or Process Engineering discipline Experience would preferably be from within process engineering services, with specific reference to steam or high-temperature process heating applications If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH23360 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
We are recruiting on behalf of a local authority for an experienced Head of Repairs to lead the delivery of housing repairs and maintenance services across a large and diverse housing stock. This is a senior operational role with overall responsibility for responsive repairs, voids, domestic gas services, damp and mould, and aids and adaptations. You will lead multiple in-house teams and external contractors, ensuring services are compliant, customer-focused and performance-driven. The role has responsibility for managing a broad portfolio of contracts and workstreams, including: Responsive repairs Voids Heating and LGSR programme Door entry systems Active fire systems Roofing repairs You will oversee contractor and departmental performance, including budget management, financial forecasting and value for money across all contracts. The role also leads on emergency responses to major incidents within council housing stock and drives cultural and performance improvement across the repairs service. Key additional responsibilities include: Procurement and mobilisation of multiple contractors Ownership of complaints, including Stage 1, Stage 2 and Housing Ombudsman cases Delivery of capital improvement works across sheltered housing and temporary accommodation schemes To be successful, you will be an experienced housing repairs or maintenance leader with strong contract management and operational delivery experience, ideally gained within a local authority or social housing setting. You will be confident managing complex services, budgets and risk in a fast-paced environment. If you are a proven Head of Repairs or senior repairs manager looking for your next local authority opportunity, apply now or get in touch for a confidential discussion.
Jan 09, 2026
Contractor
We are recruiting on behalf of a local authority for an experienced Head of Repairs to lead the delivery of housing repairs and maintenance services across a large and diverse housing stock. This is a senior operational role with overall responsibility for responsive repairs, voids, domestic gas services, damp and mould, and aids and adaptations. You will lead multiple in-house teams and external contractors, ensuring services are compliant, customer-focused and performance-driven. The role has responsibility for managing a broad portfolio of contracts and workstreams, including: Responsive repairs Voids Heating and LGSR programme Door entry systems Active fire systems Roofing repairs You will oversee contractor and departmental performance, including budget management, financial forecasting and value for money across all contracts. The role also leads on emergency responses to major incidents within council housing stock and drives cultural and performance improvement across the repairs service. Key additional responsibilities include: Procurement and mobilisation of multiple contractors Ownership of complaints, including Stage 1, Stage 2 and Housing Ombudsman cases Delivery of capital improvement works across sheltered housing and temporary accommodation schemes To be successful, you will be an experienced housing repairs or maintenance leader with strong contract management and operational delivery experience, ideally gained within a local authority or social housing setting. You will be confident managing complex services, budgets and risk in a fast-paced environment. If you are a proven Head of Repairs or senior repairs manager looking for your next local authority opportunity, apply now or get in touch for a confidential discussion.
Position: Warehouse Administrator Location: Aston Clinton, Aylesbury Salary: 25,000 per annum Our client is a leading provider in the logistics and warehousing sector, dedicated to fostering an inclusive and equitable work environment. The Role: As an Operations Administrator, you will be an integral part of the Warehouse Team, responsible for ensuring the smooth execution of daily warehouse administration activities. Your role will be crucial in maintaining operational efficiency, safety, and high standards of customer service. Main Responsibilities: Promote Health & Safety awareness and challenge unsafe behaviours. Record all warehouse hours by client and maintain the Site master. Report daily/weekly timekeeping and attendance levels to warehouse management. Monitor emails and bookings as required. Update department calendars. Create waves and print outbound documents. Collaborate with other team leaders to meet daily site objectives. Train all warehouse admin functions. Liaise with account managers and administrators to communicate any issues promptly. Coordinate with temporary labour agencies. Conduct temporary staff inductions. Populate client invoices with all relevant charges. Order pallets, packaging, and sundries. Generate and distribute reports to management. Document standard operating procedures. Receipt and put away returns. Provide holiday and absence cover for other Warehouse Administrators. Maintain general housekeeping. About You: Ideal candidates will possess strong organisational and communication skills, with experience in warehouse administration. Proficiency in RF scanning and MHE training (flexi and counterbalance) is essential. You should be adept at multitasking and demonstrate a proactive approach to problem-solving. Required: Manual handling training. First aid certification. Fire Marshal training. Experience with RF scanning. MHE training (flexi and counterbalance). Commutable Locations: Aylesbury, Tring, Wendover, Leighton Buzzard, Hemel Hempstead, High Wycombe. Key Words: Operations Administrator, Warehouse Administration, Logistics. INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jan 09, 2026
Full time
Position: Warehouse Administrator Location: Aston Clinton, Aylesbury Salary: 25,000 per annum Our client is a leading provider in the logistics and warehousing sector, dedicated to fostering an inclusive and equitable work environment. The Role: As an Operations Administrator, you will be an integral part of the Warehouse Team, responsible for ensuring the smooth execution of daily warehouse administration activities. Your role will be crucial in maintaining operational efficiency, safety, and high standards of customer service. Main Responsibilities: Promote Health & Safety awareness and challenge unsafe behaviours. Record all warehouse hours by client and maintain the Site master. Report daily/weekly timekeeping and attendance levels to warehouse management. Monitor emails and bookings as required. Update department calendars. Create waves and print outbound documents. Collaborate with other team leaders to meet daily site objectives. Train all warehouse admin functions. Liaise with account managers and administrators to communicate any issues promptly. Coordinate with temporary labour agencies. Conduct temporary staff inductions. Populate client invoices with all relevant charges. Order pallets, packaging, and sundries. Generate and distribute reports to management. Document standard operating procedures. Receipt and put away returns. Provide holiday and absence cover for other Warehouse Administrators. Maintain general housekeeping. About You: Ideal candidates will possess strong organisational and communication skills, with experience in warehouse administration. Proficiency in RF scanning and MHE training (flexi and counterbalance) is essential. You should be adept at multitasking and demonstrate a proactive approach to problem-solving. Required: Manual handling training. First aid certification. Fire Marshal training. Experience with RF scanning. MHE training (flexi and counterbalance). Commutable Locations: Aylesbury, Tring, Wendover, Leighton Buzzard, Hemel Hempstead, High Wycombe. Key Words: Operations Administrator, Warehouse Administration, Logistics. INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As the ER Strategy Manager, you will lead the development and implementation of strategic ER & HR Investigations initiatives across Sky. Acting as a key strategic advisor, you will use data insights and trends to ensure best practice and interventions to support business goals, mitigate risk, and enhance the service. You will work closely with senior stakeholders across HR, Legal, and the business to ensure alignment between operational ER & HRI delivery and mid-term strategic planning, using insights and trends to shape policy, process, and decision-making. All in service of improving the manager and employee experience. What you'll do: Develop, plan and prioritise the ER roadmap in partnership with the Head of ER, ensuring alignment with business priorities, legal requirements, and Sky's values Use data and case trends to identify emerging risks and opportunities, shaping proactive ER interventions, prioritisation and policy updates Working closely with Policy, System and technology teams to ensure our requirements are considered, prioritised and delivered in relation to case management systems - covering both manager self-service processes and ER/HRI team processes Research & Develop targeted ER learning interventions for HR teams and business leaders, aligned with strategic priorities and legal requirements. These could be face to face, online, utilising AI or other emerging technology and tools. You will hold accountability for how we utilise AI within this team. Collaborate with ER Delivery and HR Investigations teams to ensure strategic alignment, knowledge sharing and engagement. Alongside the ER and HRI managers, drive continuous improvement across ER & HRI processes, tools, and frameworks Working closely with the Sky Listens Programme team and Group Risk to understand and support the management of our compliance and risk profile as it relates to Fair Employment activity. Line management of an ER Strategy Lead , providing direction, coaching, and support to ensure delivery of key ER priorities, while fostering their development and enabling high performance What you'll bring: A big picture thinker, with a track record in planning, prioritising strategic roadmaps or plans based on multiple inputs and requirements Demonstrated success in delivering proactive ER or HR interventions, ideally at scale and through collaboration with others Proven ability to build trusted relationships and influence senior stakeholders An analytical mindset, with experience of using data and insights to identify patterns, trends and prioritise activity/shape proactive interventions Experienced in coaching, mentoring, and sharing business insights to build team capability Clear, influential communicator with strong commercial awareness and ability to engage and inspire others Team overview: Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We will consider candidates who can work from the following locations: Livingston and Osterley. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 09, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As the ER Strategy Manager, you will lead the development and implementation of strategic ER & HR Investigations initiatives across Sky. Acting as a key strategic advisor, you will use data insights and trends to ensure best practice and interventions to support business goals, mitigate risk, and enhance the service. You will work closely with senior stakeholders across HR, Legal, and the business to ensure alignment between operational ER & HRI delivery and mid-term strategic planning, using insights and trends to shape policy, process, and decision-making. All in service of improving the manager and employee experience. What you'll do: Develop, plan and prioritise the ER roadmap in partnership with the Head of ER, ensuring alignment with business priorities, legal requirements, and Sky's values Use data and case trends to identify emerging risks and opportunities, shaping proactive ER interventions, prioritisation and policy updates Working closely with Policy, System and technology teams to ensure our requirements are considered, prioritised and delivered in relation to case management systems - covering both manager self-service processes and ER/HRI team processes Research & Develop targeted ER learning interventions for HR teams and business leaders, aligned with strategic priorities and legal requirements. These could be face to face, online, utilising AI or other emerging technology and tools. You will hold accountability for how we utilise AI within this team. Collaborate with ER Delivery and HR Investigations teams to ensure strategic alignment, knowledge sharing and engagement. Alongside the ER and HRI managers, drive continuous improvement across ER & HRI processes, tools, and frameworks Working closely with the Sky Listens Programme team and Group Risk to understand and support the management of our compliance and risk profile as it relates to Fair Employment activity. Line management of an ER Strategy Lead , providing direction, coaching, and support to ensure delivery of key ER priorities, while fostering their development and enabling high performance What you'll bring: A big picture thinker, with a track record in planning, prioritising strategic roadmaps or plans based on multiple inputs and requirements Demonstrated success in delivering proactive ER or HR interventions, ideally at scale and through collaboration with others Proven ability to build trusted relationships and influence senior stakeholders An analytical mindset, with experience of using data and insights to identify patterns, trends and prioritise activity/shape proactive interventions Experienced in coaching, mentoring, and sharing business insights to build team capability Clear, influential communicator with strong commercial awareness and ability to engage and inspire others Team overview: Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We will consider candidates who can work from the following locations: Livingston and Osterley. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Jan 09, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Market Analysis Manager to join our successful Risk team. This role is home based with occasional visits to our Kirkham (Lancashire) head office required. Role and Responsibilities The Market Analysis Manager leads a team of analysts to deliver timely, insightful energy market news, commentary, and analysis for both customers and internal stakeholders. This role is pivotal in supporting Risk Managers, Account Managers and clients, enabling informed purchasing decisions in a dynamic energy market. The successful candidate's responsibilities will include but not be limited to: Market Intelligence and Reporting: Write and review reports on significant market events affecting energy commodity prices, including analysis of price movements and forecasts. Produce a variety of market intelligence outputs, from written reports to presentations, tailored to different audiences. Ensure all published information meets rigorous quality assurance standards. Thought Leadership and Communication: Lead the delivery of engaging internal and external webinars on current and emerging market topics. Conduct deep-dive research into specific market dynamics and produce long-form content for internal and client distribution Data Analysis and Decision Support: Analyse correlations between market fundamentals and prices to support informed decision-making. Oversee and improve the analytics codebase, including the use of VBA, Python, and APIs for data acquisition and processing Team Leadership and Collaboration: Manage a small team of analysts, overseeing daily operations, setting clear expectations, and monitoring progress against KPIs. Provide coaching, resolve conflicts, and ensure alignment with company priorities. Collaborate with cross-functional teams to deliver solutions and drive continuous improvement. Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Experience Requirements In-depth knowledge of the gas, power, and broader energy industry. Strong writing proficiency, ideally with experience in journalistic or scientific writing styles. High numerical and analytical ability, with a strong academic background. Experience coding in VBA (Visual Basic for Applications) and/or Python, and using APIs to fetch and process data. Proficiency in analysing large and complex datasets across multiple databases/sources. Proven ability to work with complex spreadsheets and databases. Logical, analytical, and pragmatic approach to problem-solving. Excellent interpersonal skills and a collaborative team player, able to work effectively with colleagues at all levels. Essential Substantial energy industry experience Degree level educated in a STEM or economics subject Desirable Clean and Full UK Driving License Experience in coding (VBA and Python) What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Jan 09, 2026
Full time
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Market Analysis Manager to join our successful Risk team. This role is home based with occasional visits to our Kirkham (Lancashire) head office required. Role and Responsibilities The Market Analysis Manager leads a team of analysts to deliver timely, insightful energy market news, commentary, and analysis for both customers and internal stakeholders. This role is pivotal in supporting Risk Managers, Account Managers and clients, enabling informed purchasing decisions in a dynamic energy market. The successful candidate's responsibilities will include but not be limited to: Market Intelligence and Reporting: Write and review reports on significant market events affecting energy commodity prices, including analysis of price movements and forecasts. Produce a variety of market intelligence outputs, from written reports to presentations, tailored to different audiences. Ensure all published information meets rigorous quality assurance standards. Thought Leadership and Communication: Lead the delivery of engaging internal and external webinars on current and emerging market topics. Conduct deep-dive research into specific market dynamics and produce long-form content for internal and client distribution Data Analysis and Decision Support: Analyse correlations between market fundamentals and prices to support informed decision-making. Oversee and improve the analytics codebase, including the use of VBA, Python, and APIs for data acquisition and processing Team Leadership and Collaboration: Manage a small team of analysts, overseeing daily operations, setting clear expectations, and monitoring progress against KPIs. Provide coaching, resolve conflicts, and ensure alignment with company priorities. Collaborate with cross-functional teams to deliver solutions and drive continuous improvement. Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Experience Requirements In-depth knowledge of the gas, power, and broader energy industry. Strong writing proficiency, ideally with experience in journalistic or scientific writing styles. High numerical and analytical ability, with a strong academic background. Experience coding in VBA (Visual Basic for Applications) and/or Python, and using APIs to fetch and process data. Proficiency in analysing large and complex datasets across multiple databases/sources. Proven ability to work with complex spreadsheets and databases. Logical, analytical, and pragmatic approach to problem-solving. Excellent interpersonal skills and a collaborative team player, able to work effectively with colleagues at all levels. Essential Substantial energy industry experience Degree level educated in a STEM or economics subject Desirable Clean and Full UK Driving License Experience in coding (VBA and Python) What we offer Training and development opportunities Company pension Sharesave scheme Life insurance 4pm finish on Friday If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 09, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Join our team as a MongoDB Site Reliability Engineer, where you'll be at the forefront of designing and maintaining robust, high-performance systems that power critical financial services. In this dynamic and fast-paced environment, your role will be essential to ensuring our infrastructure remains resilient, secure, and scalable. You'll work on automating operations, enhancing system observability, and driving continuous improvements that reduce downtime and improve efficiency. If you're motivated by solving, multi-layered problems and building systems that perform reliably amid shifting priorities, we encourage you to apply. To be successful as a MongoDB Site Reliability Engineer, you should have experience with: Working in Site Reliability Engineering, DevOps, and MongoDB administration in financial services. Using MongoDB features like replicaset, sharding, backups, performance tuning, and shell scripting. Writing scripts in Python or Bash to automate tasks and reduce manual work. Some other highly valued skills may include: Using Percona, ClusterControl, CI/CD tools, and automation platforms like Ansible or Chef. Monitoring systems with Prometheus, Grafana, ELK stack, and running containers with Kubernetes. Building APIs with FastAPI and supporting scalable, high-performance systems. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 09, 2026
Full time
Join our team as a MongoDB Site Reliability Engineer, where you'll be at the forefront of designing and maintaining robust, high-performance systems that power critical financial services. In this dynamic and fast-paced environment, your role will be essential to ensuring our infrastructure remains resilient, secure, and scalable. You'll work on automating operations, enhancing system observability, and driving continuous improvements that reduce downtime and improve efficiency. If you're motivated by solving, multi-layered problems and building systems that perform reliably amid shifting priorities, we encourage you to apply. To be successful as a MongoDB Site Reliability Engineer, you should have experience with: Working in Site Reliability Engineering, DevOps, and MongoDB administration in financial services. Using MongoDB features like replicaset, sharding, backups, performance tuning, and shell scripting. Writing scripts in Python or Bash to automate tasks and reduce manual work. Some other highly valued skills may include: Using Percona, ClusterControl, CI/CD tools, and automation platforms like Ansible or Chef. Monitoring systems with Prometheus, Grafana, ELK stack, and running containers with Kubernetes. Building APIs with FastAPI and supporting scalable, high-performance systems. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Knutsford. Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Career Choices Dewis Gyrfa Ltd
St. Helens, Merseyside
£39,211 per year, Excellent Plus Benefits Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 29/01/2026 About this job As a driven and passionate Section Manager at our brand-new distribution centre at Omega Business Park, located near Junction 8 on the M62, you will support and develop warehouse activities to ensure operational excellence and business delivery. In our state-of-the-art automated warehouse equipped with WITRON order picking machinery, you will provide hands on guidance to achieve shift KPIs and maintain high working standards. Additionally, you will play a hands on role in team development through recruitment, onboarding, and training, while conducting regular performance reviews and fostering a positive work environment emphasising employee respect and inclusivity. Being an inspirational leader, you will keep your team informed and focused on objectives through performance briefings and proactively address factors impacting team performance. Working within a people driven business, you will have the opportunity to utilise your skills and experience to contribute to system improvements and continuous performance enhancement. Package Salary & Hours £39,211 per annum 40 hours per week. 3 on 3 off - 12.5 hour shifts. 7am to 7pm. Employee Benefits Full time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro rated for part time or alternative working arrangements. Contributable company pension scheme Discounted bus service to and from Omega DC 10% store discount at all our retail stores Death in Service Benefit Long service recognition scheme MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues Employee Assistance Programme with 24/7 confidential counselling and advice line Low cost voluntary insured health cash plans and cancer cover Job Overview Operational Efficiency: Ensure all elements of the warehouse operation run effectively and efficiently across various functions including Goods In, Automation, Manual operations, and Stock Control. Hands On Leadership: Spend 80% of time on the DC floor leading the team, providing support and guidance as required. Performance Management: Drive the team to consistently deliver shift KPIs and maintain high cleaning standards. Problem Solving: Identify and proactively resolve problems impacting team performance and KPIs. Resource Coordination: Work collaboratively with the Shift Manager and other Section Managers to align resources and mitigate operational issues. Team Recruitment & Training: Recruit, onboard, and induct new team members, ensuring their induction and H&S training are 100% complete. Performance Reviews: Conduct monthly one on one meetings to review team members' performance and development needs, providing real time feedback and coaching. Health & Safety Compliance: Ensure all health and safety standards and training are up to date, conducting regular safety checks and maintaining 100% compliance. As you succeed as a Section Manager, clear pathways for career progression will open up. Demonstrating leadership and operational excellence can lead into more senior roles such as Shift Manager. With the company's investment in cutting edge technology and its continuous growth, you will be well positioned to take on broader responsibilities and new challenges in an ever expanding environment. Minimum Criteria To Apply Extensive experience in fast paced warehouse environments, managing large teams and achieving operational targets. Proven track record in change management and driving business improvements. Expertise in warehousing health and safety procedures. Strong communication, organisational, and prioritisation skills. Proactive problem solving, analytical skills, and effective teamwork capabilities. Ability to influence stakeholders, guide teams, and focus on coaching and mentoring. About The Company TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street. Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 580 stores we have over 5 million customers each week. With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast paced retailer opening 50 stores a year (nearly one every weekend) and we wouldn't have it any other way Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Jan 09, 2026
Full time
£39,211 per year, Excellent Plus Benefits Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 29/01/2026 About this job As a driven and passionate Section Manager at our brand-new distribution centre at Omega Business Park, located near Junction 8 on the M62, you will support and develop warehouse activities to ensure operational excellence and business delivery. In our state-of-the-art automated warehouse equipped with WITRON order picking machinery, you will provide hands on guidance to achieve shift KPIs and maintain high working standards. Additionally, you will play a hands on role in team development through recruitment, onboarding, and training, while conducting regular performance reviews and fostering a positive work environment emphasising employee respect and inclusivity. Being an inspirational leader, you will keep your team informed and focused on objectives through performance briefings and proactively address factors impacting team performance. Working within a people driven business, you will have the opportunity to utilise your skills and experience to contribute to system improvements and continuous performance enhancement. Package Salary & Hours £39,211 per annum 40 hours per week. 3 on 3 off - 12.5 hour shifts. 7am to 7pm. Employee Benefits Full time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro rated for part time or alternative working arrangements. Contributable company pension scheme Discounted bus service to and from Omega DC 10% store discount at all our retail stores Death in Service Benefit Long service recognition scheme MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues Employee Assistance Programme with 24/7 confidential counselling and advice line Low cost voluntary insured health cash plans and cancer cover Job Overview Operational Efficiency: Ensure all elements of the warehouse operation run effectively and efficiently across various functions including Goods In, Automation, Manual operations, and Stock Control. Hands On Leadership: Spend 80% of time on the DC floor leading the team, providing support and guidance as required. Performance Management: Drive the team to consistently deliver shift KPIs and maintain high cleaning standards. Problem Solving: Identify and proactively resolve problems impacting team performance and KPIs. Resource Coordination: Work collaboratively with the Shift Manager and other Section Managers to align resources and mitigate operational issues. Team Recruitment & Training: Recruit, onboard, and induct new team members, ensuring their induction and H&S training are 100% complete. Performance Reviews: Conduct monthly one on one meetings to review team members' performance and development needs, providing real time feedback and coaching. Health & Safety Compliance: Ensure all health and safety standards and training are up to date, conducting regular safety checks and maintaining 100% compliance. As you succeed as a Section Manager, clear pathways for career progression will open up. Demonstrating leadership and operational excellence can lead into more senior roles such as Shift Manager. With the company's investment in cutting edge technology and its continuous growth, you will be well positioned to take on broader responsibilities and new challenges in an ever expanding environment. Minimum Criteria To Apply Extensive experience in fast paced warehouse environments, managing large teams and achieving operational targets. Proven track record in change management and driving business improvements. Expertise in warehousing health and safety procedures. Strong communication, organisational, and prioritisation skills. Proactive problem solving, analytical skills, and effective teamwork capabilities. Ability to influence stakeholders, guide teams, and focus on coaching and mentoring. About The Company TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street. Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 580 stores we have over 5 million customers each week. With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast paced retailer opening 50 stores a year (nearly one every weekend) and we wouldn't have it any other way Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
