1612 jobs found

Assistant Quantity SurveyorBasildon, Essex Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Network Services team are looking for an Assistant Quantity Surveyor to be based in Basildon, Essex. Reporting into the Commercial Manager and working within the Commercial Team, this role will support the business unit by assisting with the contractual and financial elements of projects undertaken within the Networks business. This includes electrical, OHL and civil works under a large long-term framework. In addition, the role will include all other activities to enable successful P&L, cash flow and working capital management. Some of the key deliverables in this role will include: Submission and management of quotations to the client Work with the Operations Team for valuations of works for applications, variations and final accounts with both clients and suppliers Submit and manage invoicing with assistance from the Commercial Team Assist with forecasts and budgets Complete project reviews with the Operations Team Manage overdue applications and debt Attend Client progress meetings Follow procedures for Client work approval Effective communication with all levels of personnel Supply chain management Provide innovative ideas and continuous improvement Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in an Assistant Quantity Surveyor or similar role - Essential Working knowledge in Microsoft packages such as word, excel and outlook - Essential Excel skills including the use of look ups and pivot tables. - Essential Experience with working on OHL/Electrical Engineering and Construction projects - Desirable Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Car Allowance Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be

Senior Quantity SurveyorLeeds, London, Birmingham, Hybrid Permanent - Full Time Competitive (DOE) + Car/ Car Allowance & Flexible Benefits Summary : Freedom's Professional Services team are looking for a Senior Quantity Surveyor to be based on flexible Hybrid working Home, London or Leeds. Reporting into the Commercial Manager, this role will support the business unit by managing the contractual and financial elements of tenders and projects undertaken within the unit. In addition, the role will include all other activities to enable successful P&L, cash flow and being responsible for the Commercial performance of several frameworks. Providing commercial support and advice to Work Winning and other functions as required. Support the Commercial Manager in preparing the regional management accounts and contributing to Contract Reviews. Some of the key deliverables in this role will include: Contract management of multiple contracts under NEC3/4, JCT & bespoke contract Proficient in taking off quantities and producing detailed SMM7 Measured Bills using BQ software Measurement and valuations of works for applications, variations and final accounts with both clients and suppliers. Identification & notification of Early Warnings and Compensation Events Ensure all contracts, up and down supply chain, are appropriate and robust Provide Cash Flow Forecasts CVR creation and management Establishment and chair of monthly project reviews Managing the dispute and defects process with the Client and Subcontractors Attend Client progress meetings. Follow procedures for Client work approval Manage invoicing and debts Effective communication with all levels of personnel Supply chain management. Provide innovative ideas and continuous improvement Supporting development of the wider commercial team across Freedom's Network Services business. Does this sound like a role you have envisaged yourself in? What we're looking for: Previous experience in a Senior Quantity Surveyor or similar role - Essential A well-developed understanding of various forms of contract, in particular NEC3/4, with the ability to apply these skills in a practical fashion to live projects - Essential. Experienced in managing the delivery of client services covering a range of civil and structural projects in the power sector, and/or HV electrical projects - Desirable Experience and knowledge of the Transmission and Distribution marketplace, or other relevant Energy sectors - Desirable Experience and knowledge of working within our key client sector markets Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Pension with up to 8% employer contribution Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be

Lead Data Scientist, Telematics and Insurance London. Hybrid 1 to 2 days onsite Salary up to 110,000 plus bonus and benefits Working exclusively with my client, this role exists due to business expansion. The data science function launched in early 2023 and focuses on pricing and telematics driven products. The team already delivered over 20 percent profitability uplift across core insurance products using price optimisation models. The role owns data structure and value extraction from large scale telematics data. The focus sits on turning driving behaviour into clear pricing and operational decisions for insurance products. The business operates a champion challenger framework. The team delivers frequent model improvements through strong code standards and repeatable processes. Work happens at pace and at scale. What you will do: You will lead technical delivery across telematics data science. You will shape how data turns into pricing value and operational insight across the wider business. Day to day responsibilities Design and deliver analytical solutions using telematics data Lead development of scoring and pricing algorithms Own end to end machine learning pipelines from data through production Work hands on with Python and Databricks Build repeatable and product agnostic training and serving frameworks Translate model outputs into clear guidance for pricing, operations, and finance Provide technical leadership and mentoring Challenge existing approaches within insurance pricing Take full ownership of delivery approach and outcomes Technology environment Python Databricks Large scale and streaming data Spark or Kafka style processing Tree based models and deep neural networks Production grade machine learning systems What my client look for Essential experience Senior level data science delivery Large scale or time series data End to end machine learning delivery in production Strong Python engineering Solid statistical foundations Proven commercial impact from models delivered Desirable experience Telematics or sensor based data Insurance or pricing domain exposure Experience leading small teams Evidence of idea generation and product thinking What you will work on over the next 6 to 12 months Core telematics pricing models Expansion into fleet and taxi products New data driven insurance propositions Shaping long term data science strategy Building a team around this capability Why join This role offers full ownership of a high growth data product. The business doubled in size recently and plans further growth. You influence tooling, platforms, and technical direction. You build long term capability and there is an opportunity to grow a team further down the line. Please apply for more information if this sounds like a role for you.

OT Cyber Security Engineer Hampshire Hybrid Working 50k- 60k + Benefits My client based in the Hampshire area are a innovative IT services and solutions company who are looking to recruit a OT Cyber Security Engineer. As a OT Cyber Security Engineer who will be working in a hybrid model of x3 days in the office and x2 days WFH. As a OT Cyber Security Engineer you will be joining an existing team of 8 and will be working within a consultancy / project delivery model. As a OT Cyber Security Engineer your role will be to ensure the safety, reliability, and availability of critical operational systems. This involves developing robust security measures, managing OT security incidents, conducting regular risk assessments, and ensuring compliance with relevant regulations and industry standards. OT Cyber Security Engineer Responsibilities: Act as a trusted advisor to clients, developing OT cybersecurity strategies and roadmaps. Translate compliance security outcomes into secure ICS solutions aligned with industry best practices such as IEC 62443. Conduct OT risk assessments and vulnerability analysis, leading remediation projects to close security gaps. Provide guidance on how clients can turn enterprise requirements into secure ICS designs. Assist presales activities, including solution design, proposal development, and client presentations. Design and deploy OT cybersecurity solutions and tools (IDS, secure remote access, endpoint security, and vulnerability management) using platforms such as Nozomi Networks, Fortinet etc. Implement IEC 62443-aligned zones and conduits for network segmentation and risk reduction. Support SOC operations Evaluate emerging OT security technologies and recommend improvements for resilience. Ensuring own and teams adherence for Quality (ISO 9001), InfoSec (ISO 27001) and ESG (ISO 14001). OT Cyber Security Engineer Key Skills: 3+ years of hands-on experience working in an IT/OT cybersecurity role. Experience within an OT environment deploying OT security solutions. Design and implementation of solutions such as IDS, secure remote access (SRA), network segmentation, endpoint security, monitoring, and vulnerability management. Familiarity with IEC 62443, NIS Directive, HSE OG-0086, and regulated industry compliance. Ability to conduct OT risk assessments and site audits. Excellent problem-solving skills and ability to explain complex technical concepts to non-technical stakeholders. Team player with excellent communication skills. Full UK driving licence and willingness to travel. OT Cyber Security Engineer Desirable Skills: Experience with PLC, SCADA, and DCS systems, as well as common industrial protocols. Experience with normal OT project lifecycle and documentation IT/OT cybersecurity qualifications such as CompTIA Security+, SANS GICSP, CISSP, or equivalent. OT Cyber Security Engineer Benefits: 25 days holiday + BH, share scheme, pension, private medical insurance, hybrid working, enhanced family policies, professional development opportunities, and comprehensive wellbeing support. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Python Developer / DevOps Hampshire Hybrid Working 50k + Benefits My client based in the Hampshire area are a innovative IT services and solutions company who are looking to recruit a Python Developer who wants to move into a DevOps role. As a Python Developer who will be working in a hybrid model of x3 days in the office and x2 days WFH. As a Python Developer you will be willing to learn new technologies, grow within the company and progress into a DevOps role. Python Developer/ DevOps Responsibilities: Design and develop backend services, APIs, and automation tools using Python (Flask, FastAPI, Django, etc.). Write clean, maintainable, and testable code following best practices. Build and maintain CI/CD pipelines using tools like GitLab. Collaborate with other developers, DevOps, and product teams to deliver end-to-end solutions. Conduct code reviews and contribute to architectural decisions. Python Developer / DevOps Key Skills: Bachelor's degree in computer science, Engineering, or related field (or equivalent experience). 2+ years of professional experience in Python development. Proficiency in containerization and orchestration (Docker, ECS, or EKS). Experience with CI/CD tools and Infrastructure as Code (IaC). Familiarity with RESTful APIs, microservices, and serverless architectures. Python Developer / DevOps Certs: AWS certifications (e.g., AWS Certified Developer, Solutions Architect, or DevOps Engineer). Network certifications (e.g., Juniper JNICS / Cisco CCNA) Python Developer / DevOps Benefits: 25 days holiday + BH, share scheme, pension, private medical insurance, hybrid working, enhanced family policies, professional development opportunities, and comprehensive wellbeing support. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

IT Field Engineer (MSP) Leeds + Client Sites Up to 45,000 + Car Your new role We are seeking an experienced IT Field Engineer to join our Managed Service Provider (MSP) client. This role involves delivering complex IT projects, providing on-site and remote support, and ensuring successful implementation of technology solutions for our clients. You will work closely with project managers, clients, and internal teams to deliver high-quality services that meet business objectives. The MSP are based in Leeds but have clients all over Yorkshire & the M62 corridor. Responsibilities Lead and execute IT infrastructure projects including server deployments, network upgrades, cloud migrations, and security enhancements. Configure and implement Microsoft 365, Azure, and other cloud solutions. Manage hardware installations (servers, switches, firewalls) and software rollouts. Provide on-site technical support for hardware, software, and networking issues. Perform installations, upgrades, and troubleshooting at client sites. Collaborate with project managers to define scope, timelines, and deliverables. Assist in technical scoping and pre-sales activities when required. Create detailed project documentation, network diagrams, and configuration guides. Maintain accurate records for compliance and future reference. Act as a technical point of contact during project delivery. Provide clear communication and updates to clients throughout the project lifecycle. Ensure smooth transition from project delivery to support teams. Conduct client training and knowledge transfer sessions. Projects you will be working on Cloud Migration Projects: Moving client infrastructure to Microsoft Azure or hybrid environments. Network Refresh Projects: Upgrading switches, firewalls, and implementing VLAN segmentation. Server Deployment Projects: Installing and configuring Windows Server environments and virtualization platforms. Cybersecurity Projects: Implementing MFA, endpoint protection, and compliance frameworks. Modern Workplace Projects: Deploying Microsoft 365, Teams Voice, and Intune for device management. Experience needed Windows Server (2016/2019/2022), Active Directory, Group Policy Networking: LAN/WAN, VLANs, VPNs, DHCP/DNS Firewalls: SonicWall, Fortinet, WatchGuard Microsoft 365 (Exchange Online, SharePoint, Teams), Azure AD, Intune Virtualization: VMware vSphere, Hyper-V Backup & DR: Veeam, Datto Endpoint security and MFA solutions Strong communication and client-facing skills Ability to manage multiple projects and priorities Self-motivated and proactive problem solver Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Cyber Security Architect - Security Architecture & Engineering (SAE) Contract (Inside IR35) £700/day London (Hybrid) Financial Services We are hiring a Cyber Security Architect to support enterprise security transformation within a large Financial Services organisation. This is a senior technical role focused on security architecture, infrastructure security and engineering design. Responsibilities Design enterprise security architecture across infrastructure, cloud and networks Define security standards, patterns and controls Drive secure-by-design initiatives Partner with engineering, cloud and DevOps teams Support regulatory and risk-driven security programmes Own architecture governance and assurance Required Experience Strong background in security architecture & engineering Deep technical infrastructure knowledge (network, OS, cloud, IAM) Financial Services cyber security experience Zero Trust, NDR, EDR, SIEM, IAM exposure Strong stakeholder and governance skills

1st line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week As a 1st Line Help Desk Engineer, you will be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customer service, and help ensure our clients IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 1st line help desk engineer, you will be responsible for: Receive, triage, log and manage support calls, emails and tickets via our Help Desk portal. Provide first-line diagnostics and resolution of user issues (hardware, software, telephony, connectivity). Assist customers with set up and configure PCs, laptops, mobile devices, printers, peripherals. Create and maintain user accounts, permissions and access in systems. Handle password resets, user on/off-boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customer service, communicate clearly, and manage stakeholder expectations. Contribute to knowledge-based articles and documentation for recurring issues. Occasional onsite visits might be required (depending on client base). The ideal candidate will be: Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment). Good working knowledge of Microsoft 365 and Azure AD, Windows Serve Basic telephony/VoIP support awareness Strong customer service skills, ability to communicate technical information to non-technical users. Good problem-solving skills, ability to prioritise and escalate appropriately. Comfortable working within SLAs and to process. Able to work independently and as part of a team. A positive, can-do attitude and willingness to learn. Desirable Experience in MSP environments Exposure to CCTV, access control, or VoIP systems Familiarity with Hyper-V or VMware PowerShell scripting experience Certifications: Microsoft (M365/Azure), CompTIA, Cisco Call us today on (phone number removed), to discuss this position.

IT Support Engineer - Central London (Hybrid: 3 Days Onsite / 2 Days Remote) You will have strong security knowledge. Are you an IT professional looking to make an impact in a fast-growing InsurTech at the forefront of reinsurance and AI? Join a dynamic London-based team supporting Underwriters, Legal, Finance, and the COO, and help keep the business running smoothly with top-notch IT support. This is a hands-on role where your work will be visible across the business-you'll troubleshoot, maintain, and optimise IT systems while directly enabling a high-performing team to operate efficiently. You will have strong security skills, working closely with the CISO. What You'll Be Doing - IT Support Engineer Deliver first- and second-line support across desktops, laptops, printers, and mobile devices. Resolve hardware, software, and network issues quickly, providing excellent customer service. Install, configure, and maintain operating systems, apps, and IT equipment. Monitor IT systems, perform backups, maintain antivirus, and ensure security updates. Document solutions, maintain knowledge base articles, and escalate complex issues. Support onboarding and offboarding, ensuring seamless device setup and account provisioning. Ensure IT policy and security compliance across the organisation. Who You Are IT Support Engineer Confident, patient, and supportive with a strong customer-service mindset. Technically strong across Mac and Windows platforms. Experienced in Okta, Microsoft 365, antivirus solutions, and remote support tools. Skilled in stakeholder engagement, able to communicate effectively with senior teams including the COO, Underwriters, Legal, and Finance. Organised, proactive, and able to manage multiple priorities independently. 3+ years' experience in IT support or a similar technical role. Relevant IT certifications (e.g., Microsoft, ITIL) are a plus. Why You'll Love This Role IT Support Engineer Be part of an innovative InsurTech shaping the future of reinsurance using AI. Work directly with senior stakeholders across the business. Collaborative and supportive team environment. Competitive salary and benefits. Hybrid working: 3 days onsite, 2 days remote. How to apply Please apply by sending your CV to (url removed)

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support / Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root cause and implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS, Windows 7/8/10/11 Microsoft 365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/ Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server WDS MDT SCCM deployment Benefits Career progression opportunities. Company pension Health & wellbeing programme On-site parking Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware (PC's, laptops, local and network printers and associated peripherals) covering several sites (depending on the customer). This may also include basic Servers, AV, telephony, and relevant network activities in line with customer requirements. Complete operating system / application related incidents to customer/manufacturer procedures and specifications where required. Complete IMAC projects to customer procedures and specifications where required. Communicate with Call Administration and/or Service Delivery Manager and the site throughout the day where required. Complete part movements (RMA generation & physical movement) in a timely manner, returning items as directed. Achieve the KPI targets set for your role. Understand and adhere to all local site-specific Fire, Security and Health & Safety regulations. Ensure all incidents dealt with are processed on the appropriate call management (ITSM) tool and within SLA. Embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system (where contractually identified). Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace. Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Be able to produce and update technical documentation where required. Skills and experience Must always be professional and presentable. Must have full UK driving Licence where required to perform the role (customer specific) Must have excellent customer facing skills. Must be able to obtain the Government and/or Police Security levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts Will be required to be self-motivated with good organisational skills and can work unsupervised Must possess or can obtain relevant technical certifications Must possess at least CompTIA A+ qualification or have the equivalent knowledge / experience, as well as knowledge of Operating System administrative tools and application support and telephony Must possess the ability to work at height and undertake varied manual handling activities Will display positive behaviours which support team productivity

Technical Cyber Security Project Managers Contract (Inside IR35) 550/day London (Hybrid) Financial Services We are recruiting for a Technical Cyber Project Managers to deliver major cyber security programmes across: Cloud Security Application Security Web Application Firewall (WAF) Network Detect & Response (NDR - Extrahop) & Network Segmentation Responsibilities Lead end-to-end delivery of cyber security initiatives Manage engineering teams and technology vendors Drive implementation of security tooling and controls Own delivery governance, RAID and reporting Work with security architecture and risk teams Deliver within regulated Financial Services environments Required Experience Proven cyber security delivery or technical project management background Strong technical understanding in one or more specialist domains Financial Services sector experience Strong governance and stakeholder engagement Experience delivering regulated technology programmes

ICT SUPPORT ENGINEER Office Based Role in Middlesborough Position Overview: You will play a crucial role in providing technical assistance, troubleshooting, and support to end-users within our established customer base. You will be responsible for diagnosing and repairing/replacing hardware, software, network, and other ICT-related issues promptly and efficiently to ensure uninterrupted business operations. Key Responsibilities: Technical Support: Respond to user enquiries and technical issues related to hardware, software, network, and other ICT components. Troubleshoot problems, identify root causes and implement effective solutions to minimize downtime and maximize productivity. Help Desk Management: Manage the ICT help desk system to log, track, and prioritize support requests. Ensure that all incidents and service requests are handled within defined SLAs. Installation and Configuration: Assist in the deployment, installation, and configuration of hardware and software, including computers, printers, servers, operating systems, and applications. System Maintenance: Perform routine system maintenance tasks, including software updates, patches, and security enhancements, to maintain optimal performance and security levels. Network Administration: Assist in the management and maintenance of the organization's LAN and WAN, ensuring connectivity and troubleshooting network-related issues. Security Compliance: Implement and enforce security protocols, policies, and best practices to safeguard data and ICT infrastructure from potential security threats. Documentation: Maintain detailed records of support activities, technical procedures, and system configurations to aid in future troubleshooting and system management. Hardware and Software Procurement: Collaborate with management to assess hardware and software needs and provide recommendations for procurement based on business requirements. Continuous Improvement: Identify opportunities to enhance ICT support services, streamline processes and improve overall system reliability and performance. Requirements: Microsoft 365 admin portal experience essential Proven experience as an ICT Support Engineer or in a similar technical support role. Strong knowledge of hardware components, operating systems (Windows, macOS desirable but not essential), and software applications. Familiarity with networking protocols, LAN/WAN technologies, and troubleshooting network-related issues. Proficiency in diagnosing and resolving hardware and software problems in a timely manner. Solid understanding of IT security principles and best practices. Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical users effectively. Strong problem-solving skills and the ability to work independently as well as part of a team. Customer-oriented approach with a focus on delivering exceptional service and support. Working Conditions: 9-5 Monday to Friday 28 days paid holiday per annum + birthday holiday Optional company pension scheme Mobile phone Salary 25K to 35K dependent on experience Many more benefits

Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: £24K - £29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: - Scripted installations - Visual basic programming - PowerShell - Google G-Suite - Apple IOS and app management - MS Office 365 The Rewards: - Enjoying the feeling of 'making a difference' - Learning new skills and keeping abreast of the latest technology - Appreciate a challenge and working for a growing business - Being a key member of a dedicated team with exceptionally helpful colleagues - Varied and friendly work environment - Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest - Salary dependent on experience, knowledge, and skills - Salary reviewed annually in line with performance and business conditions. - Discretionary Performance Bonus Scheme - 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.

IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

Technical Project Manager Hybrid 12 Month Fixed-Term Contract We are seeking an experienced Technical Project Manager to lead the successful delivery of complex network infrastructure projects within a fast-paced retail environment. This is an excellent opportunity for a technically strong project manager who can bridge the gap between business stakeholders and technical delivery teams. Key Responsibilities Manage end-to-end delivery of network and infrastructure projects, from initiation through to handover Lead project planning, scheduling, risk management, and reporting in line with PRINCE2 methodologies Coordinate internal teams, third-party vendors, and network engineers to ensure on-time and on-budget delivery Oversee deployment, upgrade, and migration of network solutions, primarily using Cisco technologies Ensure projects align with ITIL service management practices and operational readiness Communicate effectively with retail business stakeholders, ensuring minimal disruption to store operations Maintain clear documentation, governance, and change control throughout the project lifecycle Required Skills & Experience Proven experience delivering network-focused projects in a technical project management role Strong knowledge of Cisco products and network technologies Solid understanding and practical application of PRINCE2 and ITIL frameworks Experience working within the retail sector, ideally supporting multi-site or store-based environments Excellent stakeholder management, communication, and leadership skills Desirable Qualifications CCNA or CompTIA Network+ certification (highly desirable) PRINCE2 Practitioner certification ITIL Foundation or higher

Job Title: Systems Administrator Location: Scarborough Salary: Competitive Job type: Full Time - Permanent The role: The Systems Administrator will be responsible for maintaining, optimizing, and securing the company's IT infrastructure across multiple manufacturing and office environments. This role supports operational continuity by ensuring systems are reliable, scalable, and compliant with security and quality standards. The ideal candidate will bring strong technical expertise in Windows environments, SharePoint administration, cybersecurity best practices, and emerging AI-driven automation tools used to improve operational efficiency. Why you're our kind of person: We're not looking for people who sit down and say, 'that'll do', we're driven by doing the right thing for our customers. We operate in an agile fast paced environment, and we are always looking forward, improving, never settling and wanting to be the difference for our customers. It's an exciting time to join the energy industry as we seek to reduce our reliance on fossil fuels and our ambitions present a tremendous opportunity. We work hard to deliver, and there's a lot to do, but the ability to make an impact in our business is significant. So, if that resonates with you and you want to love our customers as we do then come join a team of like-minded people. What good looks like: Seamless: You'll provide high quality solutions to our customers Specialist: You'll be skilled in your area, be an expert in a number of Dale processes and be commercially smart Collaborative: You'll advise your colleagues and input into other work and be able to work independently to get the job done What you'll do: Infrastructure & Systems Management: Manage, monitor, and maintain on-premises and cloud-based servers, networks, and business-critical IT systems Support and administer Microsoft 365 environments including Active Directory, Exchange Online, and SharePoint Oversee backups, disaster recovery procedures, storage management, and performance optimization Provide escalation-level support for endpoint devices, manufacturing equipment interfaces, and industrial control systems (as applicable) SharePoint Administration: Configure, administer, and maintain SharePoint Online sites, libraries, workflows, and permissions Work with internal teams to build SharePoint-based solutions that support manufacturing workflows Ensure SharePoint environment adheres to data governance and security requirements AI & Automation: Identify opportunities to use AI and automation technologies to improve efficiency, reduce downtime, and support predictive maintenance Collaborate with data and engineering teams to integrate AI workflows with existing systems Assist with Cybersecurity: Implement, monitor, and enforce cybersecurity policies, controls, and tools across the organization Conduct vulnerability assessments, patch management, and endpoint protection management Respond to security incidents and perform root cause analysis Support compliance with cybersecurity and manufacturing industry standards Operational Support: Provide high-level technical support to users across manufacturing, office environment and offsite, field base personnel Maintain documentation, asset inventories, and configuration records Collaborate with cross-functional teams including Engineering, Quality Assurance, Production, and HR Assist in technology planning and roadmap development Person specification: Qualifications & Experience; HNC Computer Science or greater Experience: 2-3 years practical experience in a similar role Strong experience with Windows Server administration Strong experience with Virtualisation (VMWare & HyperV) Good experience with Sharepoint Online Good understanding of AI Tools (MS Copilot) Cybersecurity awareness Experience with ERP system administration desirable Additional information: Strong problem solving and communication skills Continuous improvement Please click on the APPLY button to send your CV for this role. Candidates with experience of; DBA, Database Administrator, Data Analyst, Commercial Analyst, Analyst, Information Analyst, Client Data Analyst, Database Management, System Administrator, Administrator, IT Administration, IT Maintenance, IT Systems Support, IT Service Desk Technician and IT Systems Support will also be considered for this role.

IT Support Engineer Salary: £30,000 to £35,000 Job Type: Permanent Location: On-site Leicester and Rugby A full UK Driving Licence and a car are mandatory About the Company Our client is a well-established UK organisation with multiple operational sites is seeking a proactive IT Support Engineer to join its supportive and collaborative technology team. With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into a key support role. You will provide hands-on 1st and 2nd line technical support to users across several sites, ensuring systems run efficiently and downtime is minimised. The role is primarily onsite at the Midlands locations, with some flexibility for home working when needed. Roles and Responsibilities Deliver 1st and 2nd line IT support to over 600 users Troubleshoot and resolve incidents involving hardware, software, networks, and telephony Support system administration tasks, including user setup, monitoring, and maintenance Assist with testing and deploying new systems, hardware, and updates Work closely with third-party support partners where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills and Experience Previous experience in a 1st/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach Good problem-solving ability and willingness to learn new technologies Capable of working independently while contributing effectively to a wider team Flexibility to travel between Leicester and Rugby sites as required. A UK driving licence and own car are mandatory due to multi-site responsibilities. Mileage would be claimed via expenses Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals. To apply for the IT Support Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.

Network IT is currently hiring for a DV Cleared Network Engineer to join our client in the North West on a 3 to 6 month initial contract, supporting the delivery of a secure network project, with Cisco based network infrastructure. This role will be incredibly hands-on, so we will need your expertise and understanding of network security and compliance in high-assurance environments. You will be responsible for deploying and configuring mostly Cisco-based network infrastructure, including but not limited to Catalyst, DNA Center, ISE, Firewalls and Meraki. Role: DV Cleared Network Engineer Duration: 3-6 Months Status: Outside IR35 Rate: flex Location: North West (Lancashire) Working Pattern: 4 days per week onsite / 1 day remote Key Skills: - Deploy and configure Cisco-based infrastructure: Catalyst, DNA Center, ISE, Firewalls - Lead testing, validation, and secure commissioning - Implement 802.1X, segmentation, and NAC policies - Align technical delivery with cybersecurity frameworks - CCNP certified, with design/build/test experience - Must have an active DV Clearance (due to timescales clearance must be active, and transferable)