Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Jan 09, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Contracts Administrator Preston - Office Based 30,000 - 33,000 + Private Healthcare + Holiday + Pension + Progression + Great Working Culture This is a brilliant opportunity for a Contracts Administrator to join a well-established and growing engineering business offering long-term career progression, excellent benefits, and a supportive working environment. This company is a leading provider of engineering services across multiple sites in the UK. Due to continued success and growth, they are now looking for a Facilities Management Coordinator to oversee projects, support site operations, and ensure smooth coordination across their engineering teams. In this role, you will be responsible for managing facilities-related projects, scheduling and organising where engineers need to be on various sites, and handling a range of administrative and operational tasks. You will use your IT and organisational skills to manage documentation, update systems, and support the wider operations team to ensure everything runs efficiently. The ideal candidate will have experience in facilities coordination, project administration, or a similar role within an engineering or technical environment. You will need strong organisational and IT skills, excellent communication, and the ability to manage multiple priorities in a fast-paced setting. A fantastic opportunity to join a respected engineering business where you'll play a key role in day-to-day operations, develop your skills, and progress within a growing organisation. The Role: Manage and coordinate facilities projects across multiple sites Organise engineer schedules and ensure site coverage is efficiently planned Handle day-to-day administration, documentation, and reporting Utilise IT systems to track progress, manage data, and support project delivery Liaise with internal teams and external contractors to ensure smooth operations Handle invoices and payments The Person: Experience in facilities management, coordination, or project administration Experience working with invoices and payments Strong IT and organisational skills with excellent attention to detail Confident communicator able to manage multiple priorities Experience in an engineering or technical environment beneficial Full-time office-based role in Preston
Jan 09, 2026
Full time
Contracts Administrator Preston - Office Based 30,000 - 33,000 + Private Healthcare + Holiday + Pension + Progression + Great Working Culture This is a brilliant opportunity for a Contracts Administrator to join a well-established and growing engineering business offering long-term career progression, excellent benefits, and a supportive working environment. This company is a leading provider of engineering services across multiple sites in the UK. Due to continued success and growth, they are now looking for a Facilities Management Coordinator to oversee projects, support site operations, and ensure smooth coordination across their engineering teams. In this role, you will be responsible for managing facilities-related projects, scheduling and organising where engineers need to be on various sites, and handling a range of administrative and operational tasks. You will use your IT and organisational skills to manage documentation, update systems, and support the wider operations team to ensure everything runs efficiently. The ideal candidate will have experience in facilities coordination, project administration, or a similar role within an engineering or technical environment. You will need strong organisational and IT skills, excellent communication, and the ability to manage multiple priorities in a fast-paced setting. A fantastic opportunity to join a respected engineering business where you'll play a key role in day-to-day operations, develop your skills, and progress within a growing organisation. The Role: Manage and coordinate facilities projects across multiple sites Organise engineer schedules and ensure site coverage is efficiently planned Handle day-to-day administration, documentation, and reporting Utilise IT systems to track progress, manage data, and support project delivery Liaise with internal teams and external contractors to ensure smooth operations Handle invoices and payments The Person: Experience in facilities management, coordination, or project administration Experience working with invoices and payments Strong IT and organisational skills with excellent attention to detail Confident communicator able to manage multiple priorities Experience in an engineering or technical environment beneficial Full-time office-based role in Preston
FM Administrator Permanent Mid Kent c.£27,000 Remote working A fantastic opportunity for an experienced administrator to join a successful and established company based on the outskirts of Maidstone. The ideal candidate will have strong administration skills and have experience within the facilities management sector. You will need to be able to solve problems quickly with a commercial mindset and be able to communicate effectively with team members and clients. Duties include: Validate service visits, ensuring that all service visit reports are uploaded onto Halo and spreadsheets are updated where applicable Send updates and reports to Clients Monitor Supplier activity, liaising directly with contractors to resolve any issues, escalating to the Account Manager where necessary to ensure compliance is maintained. Validation of all pre-approvals, tracking completion of works, against agreed SORs Creating/maintaining data on Halo/ Service desk as instructed by the Account Manager/Client. Liaise with the helpdesk team to escalate and log any issues General admin responsibilities To be considered for this role you will have/be: Experience working within the FM sector Strong IT Skills especially with Microsoft Excel Working knowledge of CAFM Systems (preferable) Great telephone manner, with an approachable personality Strong communication skills The ability to establish good working relationships internally and externally Be able to think on your feet and solve problems efficiently Commercially focused This is a fantastic opportunity for somebody who has previously worked within the FM sector and is looking to work for an established and successful business. If you feel you would be suitable for the above position, please send across a copy of your CV for consideration. If you feel you meet the above criteria, please apply online now this role won t be around for long! This role is being handled by Holly Ensoll, Senior Business Support Consultant for Pearson Whiffin Recruitment Not quite the right role but still looking?
Jan 09, 2026
Full time
FM Administrator Permanent Mid Kent c.£27,000 Remote working A fantastic opportunity for an experienced administrator to join a successful and established company based on the outskirts of Maidstone. The ideal candidate will have strong administration skills and have experience within the facilities management sector. You will need to be able to solve problems quickly with a commercial mindset and be able to communicate effectively with team members and clients. Duties include: Validate service visits, ensuring that all service visit reports are uploaded onto Halo and spreadsheets are updated where applicable Send updates and reports to Clients Monitor Supplier activity, liaising directly with contractors to resolve any issues, escalating to the Account Manager where necessary to ensure compliance is maintained. Validation of all pre-approvals, tracking completion of works, against agreed SORs Creating/maintaining data on Halo/ Service desk as instructed by the Account Manager/Client. Liaise with the helpdesk team to escalate and log any issues General admin responsibilities To be considered for this role you will have/be: Experience working within the FM sector Strong IT Skills especially with Microsoft Excel Working knowledge of CAFM Systems (preferable) Great telephone manner, with an approachable personality Strong communication skills The ability to establish good working relationships internally and externally Be able to think on your feet and solve problems efficiently Commercially focused This is a fantastic opportunity for somebody who has previously worked within the FM sector and is looking to work for an established and successful business. If you feel you would be suitable for the above position, please send across a copy of your CV for consideration. If you feel you meet the above criteria, please apply online now this role won t be around for long! This role is being handled by Holly Ensoll, Senior Business Support Consultant for Pearson Whiffin Recruitment Not quite the right role but still looking?
Opportunity has arisen for an experienced Hire Controller / Hire Coordinator to join a company who have enjoyed continued rapid growth over the last 5 years. They provide electrical power solutions and their customers include other power Hire companies, the events sector, Facilities Management Companies, construction and other companies requiring critical power solutions. You will take ownership of the on hire and off hire processes, advising and processing orders to completion and maximising the potential hire income to meet budgetary targets. Other responsibilities include raising and issuing hire estimates converting incoming telephone and sales managers enquiries, administration of customer contracts and all other duties relating to equipment hire. To be considered for this role you should be experienced in a hire solutions/hire desk role and have strong organisational skills. It would be ideal if you have experience using inspHire systems but if necessary full training will be given. You must have attention to detail and have a friendly and helpful approach with customers.
Jan 09, 2026
Full time
Opportunity has arisen for an experienced Hire Controller / Hire Coordinator to join a company who have enjoyed continued rapid growth over the last 5 years. They provide electrical power solutions and their customers include other power Hire companies, the events sector, Facilities Management Companies, construction and other companies requiring critical power solutions. You will take ownership of the on hire and off hire processes, advising and processing orders to completion and maximising the potential hire income to meet budgetary targets. Other responsibilities include raising and issuing hire estimates converting incoming telephone and sales managers enquiries, administration of customer contracts and all other duties relating to equipment hire. To be considered for this role you should be experienced in a hire solutions/hire desk role and have strong organisational skills. It would be ideal if you have experience using inspHire systems but if necessary full training will be given. You must have attention to detail and have a friendly and helpful approach with customers.
About The Role: We are partnering with a vibrant, mid-sized architecture practice in Central London, seeking a robust, positive, and proactive Practice Manager to join the studio and take responsibility for the smooth day-to-day running of the business. This is a varied and influential role at the heart of the business, working closely with the Directors and wider team. They are looking for someone proactive, organised, and calm under pressure, a natural problem-solver who enjoys wearing multiple hats and keeping things running seamlessly behind the scenes. You will be responsible for line managing the Front of House Coordinator and will focus on key areas such as operations, HR, finance administration, IT, ISO compliance, Health & Safety, employee relations, and more. This is a fantastic opportunity to join a reputable, design-led studio that values collaboration and growth. You'll benefit from a friendly, supportive team environment, along with perks such as a yearly team-building trip, a personal development fund, a discretionary bonus, health cash plan and more. Key Responsibilities: Oversee the day-to-day running of the studio, ensuring smooth operations across facilities, HR, IT and administration Lead office compliance including ISO9001 / ISO14001 audits, health & safety, risk assessments and statutory requirements Manage onboarding, recruitment coordination, appraisals and salary review processes in collaboration with the Director team Act as the main point of contact for the landlord, building management, IT partner and external suppliers Oversee payroll changes, benefits administration and visa compliance, liaising with external accountants and brokers Line manage the Front of House Coordinator Manage software licences, renewals and office systems, ensuring cost-effective and timely procurement Support finance processes including invoicing, expenses and year-end submissions Coordinate studio culture initiatives, socials and events, supporting a positive and well-run working environment Provide light PA and administrative support to the Directors when required Key Skills / Requirements Proven experience in a Practice / Studio Manager role within architecture, design or the built environment Highly organised, detail-oriented and confident managing multiple operational functions simultaneously Strong IT literacy with the ability to oversee systems, software and external providers Excellent communication skills with the discretion to handle sensitive information Diligent, pro-active and robust with a collaborative approach Comfortable working in a fast-paced studio environment; experience with Xero, Hubdoc, CMAP or Atvero is advantageous Strong experience using Microsoft Suite (Excel, Docs, PowerPoint, etc) To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Jan 09, 2026
Full time
About The Role: We are partnering with a vibrant, mid-sized architecture practice in Central London, seeking a robust, positive, and proactive Practice Manager to join the studio and take responsibility for the smooth day-to-day running of the business. This is a varied and influential role at the heart of the business, working closely with the Directors and wider team. They are looking for someone proactive, organised, and calm under pressure, a natural problem-solver who enjoys wearing multiple hats and keeping things running seamlessly behind the scenes. You will be responsible for line managing the Front of House Coordinator and will focus on key areas such as operations, HR, finance administration, IT, ISO compliance, Health & Safety, employee relations, and more. This is a fantastic opportunity to join a reputable, design-led studio that values collaboration and growth. You'll benefit from a friendly, supportive team environment, along with perks such as a yearly team-building trip, a personal development fund, a discretionary bonus, health cash plan and more. Key Responsibilities: Oversee the day-to-day running of the studio, ensuring smooth operations across facilities, HR, IT and administration Lead office compliance including ISO9001 / ISO14001 audits, health & safety, risk assessments and statutory requirements Manage onboarding, recruitment coordination, appraisals and salary review processes in collaboration with the Director team Act as the main point of contact for the landlord, building management, IT partner and external suppliers Oversee payroll changes, benefits administration and visa compliance, liaising with external accountants and brokers Line manage the Front of House Coordinator Manage software licences, renewals and office systems, ensuring cost-effective and timely procurement Support finance processes including invoicing, expenses and year-end submissions Coordinate studio culture initiatives, socials and events, supporting a positive and well-run working environment Provide light PA and administrative support to the Directors when required Key Skills / Requirements Proven experience in a Practice / Studio Manager role within architecture, design or the built environment Highly organised, detail-oriented and confident managing multiple operational functions simultaneously Strong IT literacy with the ability to oversee systems, software and external providers Excellent communication skills with the discretion to handle sensitive information Diligent, pro-active and robust with a collaborative approach Comfortable working in a fast-paced studio environment; experience with Xero, Hubdoc, CMAP or Atvero is advantageous Strong experience using Microsoft Suite (Excel, Docs, PowerPoint, etc) To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
HEAD OF BIOLOGY (Teaching Allowance 3) The Head of Department is accountable to the Principal through the Vice Principal (Curriculum) for the effective leadership and management of the Department. BACKGROUND INFORMATION The Wallace High School is a co-educational, voluntary grammar school founded in 1880. The annual intake of pupils into Year 8 is 170 and there are some 300 pupils in the Sixth Form. The school draws its pupils from Lisburn and the surrounding area. The Biology Department consists of six full time specialists and a Biology Technician. The Biology Department at The Wallace High School delivers the following curriculum subjects: Key Stage 3 Biology GCSE Biology A-level Biology RESPONSIBILITY Under the direction of the Principal and Vice Principal (Curriculum), the Head of Biology is responsible for the leadership, organisation and efficient running of the Department in accordance with school policies and practice, and in pursuit of high standards of pupil achievement. PERSONNEL SPECIFICATION The school seeks to appoint a successful and effective teacher who shows energy, enthusiasm, commitment and adaptability to change. The newly appointed Head of Department will have expertise in the teaching of Biology and be able to demonstrate the following skills essential to the role: The ability to lead, manage and motivate people to work towards common goals The ability to solve problems and make decisions, seeking advice as appropriate The ability to communicate effectively both orally and in writing The ability to plan time effectively and organise oneself well The main duties and responsibilities of the post are: TEACHING AND LEARNING 1 To be responsible for the effective management of teaching and learning of Biology throughout the school, Key Stage 3 through to A-level. 2 To keep teaching methods and syllabuses under constant review, and to produce and submit annual schemes of work to the Vice Principal. 3 To evolve and administer appropriate systems to monitor the progress of pupils: (a) through supervising the departmental homework timetable (b) through a programme of on-going assessment (c) to ensure that pupils are prepared and entered for external examinations at the appropriate level 4 To set, monitor and evaluate expectations and targets for improvement in keeping with the school development plan. 5 To monitor, evaluate and report departmental examination results using school data as it is made available by the Principal. 6 To encourage and monitor the appropriate use of ICT in teaching and learning. LEADING AND MANAGING STAFF 7 To actively promote staff development through: (a) setting high individual standards and encouraging others to do the same by discussion of good practice both at Departmental meetings and with individuals as the occasion demands (b) allocation of classes which takes account of each teacher's experience and responsibilities and the needs of the Department (c) involving staff in decision-making within the Department (d) sending representatives to suitable courses (e) dissemination of information from courses attended 8 To develop constructive working relationships, teamwork and mutual support amongst colleagues within the Department. 9 By means of regular meetings to supervise closely the work of inexperienced and, in particular beginning teachers, and to report their progress to the appropriate member of the Leadership Team. 10 To review staff performance as required by school policy, and recommend and arrange staff development as appropriate. 11 To advise the Principal on the appointment of staff for the Department 12 To liaise with Heads of Year, the Learning Support Teachers and Careers Staff as necessary. EFFICIENT AND EFFECTIVE DEPLOYMENT OF RESOURCES 13 To manage the resources allocated to the Department in an efficient and effective manner. 14 To ensure that the rooms and facilities used by the Department are kept in good condition, reporting any maintenance issues to the Head of Premises. 15 To ensure the implementation of health and safety regulations as appropriate. 16 To use the Department's accommodation to create an effective and stimulating environment. DIRECTION AND DEVELOPMENT OF BIOLOGY 17 To attend the meetings of Heads of Department. 18 To take part in curriculum development and review as required. 19 To hold regular Departmental meetings with agenda and recorded minutes which should be submitted to the Principal and Vice Principal. 20 To work with the ICT-Coordinator in supporting whole school ICT initiatives and projects. 21 In keeping with the ethos and aims of the school, to be responsible for the delivery and promotion of Biology and other related areas through the school's website and social media presence. NOTES: 1 The above responsibilities are subject to the general duties and responsibilities contained in the statement of conditions of employment. 2 This job definition is not necessarily a comprehensive definition of the post. It will be reviewed regularly and may be subject to modification or amendment at any time after due consideration. QUALIFICATIONS AND EXPERIENCE ESSENTIAL CRITERIA: Applicants must (as of 1 September 2026) have a good honours degree (2:1 minimum) in which Biology is a major component. be a qualified teacher recognised by the Department of Education have three years' teaching experience of Biology to A2 Level. be able to demonstrate a breadth of experience across the discipline. demonstrate enthusiasm, energy and imagination along with good organisational and interpersonal skills. demonstrate the ability to lead a department. DESIRABLE CRITERIA: Preference may be given to applicants who (as of 1 September 2026) have experience of leading a department or managing staff show willingness to contribute to the extra-curricular life of the school show evidence of management development and training The Board of Governors reserves the right to enhance the above criteria at shortlisting. APPLICATIONS It is preferred that application forms are emailed in Word format to the Principal's Personal Assistant, Mrs McDowell at . An acknowledgement will be sent by return of email. Applicants should ensure that they indicate clearly on their application form how they meet the criteria. The closing date for receipt of application forms is Thursday, 22 January 2026 at 12 midday. In order to comply with DE guidelines on Child Protection, shortlisted applicants should bring an original birth certificate and/or marriage certificate (if appropriate) plus photographic ID to their interview. NB: It is an offence for an individual who is on either of the Department's Lists (UP List and/or List 99), or who is the subject of a disqualification order from the courts, to apply for, or offer to do any work, paid or unpaid, in a regulated position.
Jan 09, 2026
Full time
HEAD OF BIOLOGY (Teaching Allowance 3) The Head of Department is accountable to the Principal through the Vice Principal (Curriculum) for the effective leadership and management of the Department. BACKGROUND INFORMATION The Wallace High School is a co-educational, voluntary grammar school founded in 1880. The annual intake of pupils into Year 8 is 170 and there are some 300 pupils in the Sixth Form. The school draws its pupils from Lisburn and the surrounding area. The Biology Department consists of six full time specialists and a Biology Technician. The Biology Department at The Wallace High School delivers the following curriculum subjects: Key Stage 3 Biology GCSE Biology A-level Biology RESPONSIBILITY Under the direction of the Principal and Vice Principal (Curriculum), the Head of Biology is responsible for the leadership, organisation and efficient running of the Department in accordance with school policies and practice, and in pursuit of high standards of pupil achievement. PERSONNEL SPECIFICATION The school seeks to appoint a successful and effective teacher who shows energy, enthusiasm, commitment and adaptability to change. The newly appointed Head of Department will have expertise in the teaching of Biology and be able to demonstrate the following skills essential to the role: The ability to lead, manage and motivate people to work towards common goals The ability to solve problems and make decisions, seeking advice as appropriate The ability to communicate effectively both orally and in writing The ability to plan time effectively and organise oneself well The main duties and responsibilities of the post are: TEACHING AND LEARNING 1 To be responsible for the effective management of teaching and learning of Biology throughout the school, Key Stage 3 through to A-level. 2 To keep teaching methods and syllabuses under constant review, and to produce and submit annual schemes of work to the Vice Principal. 3 To evolve and administer appropriate systems to monitor the progress of pupils: (a) through supervising the departmental homework timetable (b) through a programme of on-going assessment (c) to ensure that pupils are prepared and entered for external examinations at the appropriate level 4 To set, monitor and evaluate expectations and targets for improvement in keeping with the school development plan. 5 To monitor, evaluate and report departmental examination results using school data as it is made available by the Principal. 6 To encourage and monitor the appropriate use of ICT in teaching and learning. LEADING AND MANAGING STAFF 7 To actively promote staff development through: (a) setting high individual standards and encouraging others to do the same by discussion of good practice both at Departmental meetings and with individuals as the occasion demands (b) allocation of classes which takes account of each teacher's experience and responsibilities and the needs of the Department (c) involving staff in decision-making within the Department (d) sending representatives to suitable courses (e) dissemination of information from courses attended 8 To develop constructive working relationships, teamwork and mutual support amongst colleagues within the Department. 9 By means of regular meetings to supervise closely the work of inexperienced and, in particular beginning teachers, and to report their progress to the appropriate member of the Leadership Team. 10 To review staff performance as required by school policy, and recommend and arrange staff development as appropriate. 11 To advise the Principal on the appointment of staff for the Department 12 To liaise with Heads of Year, the Learning Support Teachers and Careers Staff as necessary. EFFICIENT AND EFFECTIVE DEPLOYMENT OF RESOURCES 13 To manage the resources allocated to the Department in an efficient and effective manner. 14 To ensure that the rooms and facilities used by the Department are kept in good condition, reporting any maintenance issues to the Head of Premises. 15 To ensure the implementation of health and safety regulations as appropriate. 16 To use the Department's accommodation to create an effective and stimulating environment. DIRECTION AND DEVELOPMENT OF BIOLOGY 17 To attend the meetings of Heads of Department. 18 To take part in curriculum development and review as required. 19 To hold regular Departmental meetings with agenda and recorded minutes which should be submitted to the Principal and Vice Principal. 20 To work with the ICT-Coordinator in supporting whole school ICT initiatives and projects. 21 In keeping with the ethos and aims of the school, to be responsible for the delivery and promotion of Biology and other related areas through the school's website and social media presence. NOTES: 1 The above responsibilities are subject to the general duties and responsibilities contained in the statement of conditions of employment. 2 This job definition is not necessarily a comprehensive definition of the post. It will be reviewed regularly and may be subject to modification or amendment at any time after due consideration. QUALIFICATIONS AND EXPERIENCE ESSENTIAL CRITERIA: Applicants must (as of 1 September 2026) have a good honours degree (2:1 minimum) in which Biology is a major component. be a qualified teacher recognised by the Department of Education have three years' teaching experience of Biology to A2 Level. be able to demonstrate a breadth of experience across the discipline. demonstrate enthusiasm, energy and imagination along with good organisational and interpersonal skills. demonstrate the ability to lead a department. DESIRABLE CRITERIA: Preference may be given to applicants who (as of 1 September 2026) have experience of leading a department or managing staff show willingness to contribute to the extra-curricular life of the school show evidence of management development and training The Board of Governors reserves the right to enhance the above criteria at shortlisting. APPLICATIONS It is preferred that application forms are emailed in Word format to the Principal's Personal Assistant, Mrs McDowell at . An acknowledgement will be sent by return of email. Applicants should ensure that they indicate clearly on their application form how they meet the criteria. The closing date for receipt of application forms is Thursday, 22 January 2026 at 12 midday. In order to comply with DE guidelines on Child Protection, shortlisted applicants should bring an original birth certificate and/or marriage certificate (if appropriate) plus photographic ID to their interview. NB: It is an offence for an individual who is on either of the Department's Lists (UP List and/or List 99), or who is the subject of a disqualification order from the courts, to apply for, or offer to do any work, paid or unpaid, in a regulated position.
We are the leading provider of infrastructure services. At Altrad, we transform our nation s critical infrastructure to operate safely and sustainably. With over 11,000 talented people, we provide the full spectrum of critical engineering and construction services for industries both onshore and offshore Join a Leading Organisation. Role Details: Office Coordinator Altrad are currently on the lookout for an Office Coordinator to join the business to provide effective, professional, and efficient office support within the Goldthorpe Building, ensuring compliance with Environmental, Health and Safety and facilities management. Key Deliverables: Administrative Duties Manage daily office operations, including supplies, facilities, ensuring the office runs smoothly and efficiently. Organise and maintain both physical and digital filing systems for easy access and compliance. Handle incoming communications, schedule meetings, and support leadership with administrative task, including booking meeting rooms. Ensure documents meet company standards and are distributed to relevant teams on time. Process and submit purchase orders or supplier invoices, monitoring stock levels of office supplies and reorder when necessary. Maintain accurate records of compliance logs, training certificates, contracts, and other essential documentation. Organise internal events, training sessions, or staff gatherings, including, preparing materials, book catering, and coordinate logistics. Prepare welcome packs and workstations for new starters and assist new hires with building access. Be the go-to person for staff queries related to the office or internal processes. Maintain and troubleshoot office equipment (e.g., printers, phones), and arrange repairs when needed. Greet and sign in visitors, ensuring a professional and secure experience, maintaining visitor logs and assist with building access and passes. Health and Safety Health & Safety meetings, distributing agendas, logging actions, and tracking completion deadlines. Conduct office checks, flag hazards, and ensure compliance with local regulations. Coordinate fire warden and first aider training, ensuring the office has certified personnel at all times. Investigate minor incidents, identify root causes, and implement corrective actions in coordination with management. Follow up on any ergonomic concerns or required adjustments (e.g., footrests, monitors, chairs). Communicate updates or changes in policies to staff and ensure understanding. Ensure contractors working on-site follow safety rules and provide necessary RAMS (Risk Assessments). Prepare safety bulletins, posters, or email updates to raise awareness of seasonal or situational risks. Facilities and office maintenance Manage building access and security (e.g., keys, passes, alarms) and lock up building on a daily basis (weekdays only) and monitor/ensure keyholders are present to open and close building where necessary. Supervise the carpark and ensuring visitors are accommodated and informed of parking restrictions. Report and coordinate repairs with contractors and conduct regular office walkarounds to identify issues. Manage contracts for office equipment (e.g., printers, water coolers, cleaners) and ensure communal areas are clean and well-stocked. Management of Cleaners and be a point of contact for any concerns, completing cleaners timesheets and manage their holidays. Environmental Signage for waste collection. Updating data of the energy used for the office, including assisting with monitoring of environmental aspects of the office (Radon Monitoring). Key Requirements: Strong administrative and organisational skills with excellent attention to detail. Ability to maintain confidentiality and handle sensitive information professionally. Competent in MS Office (Word, Excel, Outlook); experience with purchasing/facilities management or Environmental, Health & Safety is desirable. Excellent communication skills both written and verbal. Mon - Thurs 9-5:30 Fri 10-15:30 Why join us? Altrad Babcock is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We make hiring decisions based on your experience, skills, and passion for making a difference. Everyone is welcome to apply. If you wish to be considered please apply using the link and start your journey with Altrad
Jan 09, 2026
Full time
We are the leading provider of infrastructure services. At Altrad, we transform our nation s critical infrastructure to operate safely and sustainably. With over 11,000 talented people, we provide the full spectrum of critical engineering and construction services for industries both onshore and offshore Join a Leading Organisation. Role Details: Office Coordinator Altrad are currently on the lookout for an Office Coordinator to join the business to provide effective, professional, and efficient office support within the Goldthorpe Building, ensuring compliance with Environmental, Health and Safety and facilities management. Key Deliverables: Administrative Duties Manage daily office operations, including supplies, facilities, ensuring the office runs smoothly and efficiently. Organise and maintain both physical and digital filing systems for easy access and compliance. Handle incoming communications, schedule meetings, and support leadership with administrative task, including booking meeting rooms. Ensure documents meet company standards and are distributed to relevant teams on time. Process and submit purchase orders or supplier invoices, monitoring stock levels of office supplies and reorder when necessary. Maintain accurate records of compliance logs, training certificates, contracts, and other essential documentation. Organise internal events, training sessions, or staff gatherings, including, preparing materials, book catering, and coordinate logistics. Prepare welcome packs and workstations for new starters and assist new hires with building access. Be the go-to person for staff queries related to the office or internal processes. Maintain and troubleshoot office equipment (e.g., printers, phones), and arrange repairs when needed. Greet and sign in visitors, ensuring a professional and secure experience, maintaining visitor logs and assist with building access and passes. Health and Safety Health & Safety meetings, distributing agendas, logging actions, and tracking completion deadlines. Conduct office checks, flag hazards, and ensure compliance with local regulations. Coordinate fire warden and first aider training, ensuring the office has certified personnel at all times. Investigate minor incidents, identify root causes, and implement corrective actions in coordination with management. Follow up on any ergonomic concerns or required adjustments (e.g., footrests, monitors, chairs). Communicate updates or changes in policies to staff and ensure understanding. Ensure contractors working on-site follow safety rules and provide necessary RAMS (Risk Assessments). Prepare safety bulletins, posters, or email updates to raise awareness of seasonal or situational risks. Facilities and office maintenance Manage building access and security (e.g., keys, passes, alarms) and lock up building on a daily basis (weekdays only) and monitor/ensure keyholders are present to open and close building where necessary. Supervise the carpark and ensuring visitors are accommodated and informed of parking restrictions. Report and coordinate repairs with contractors and conduct regular office walkarounds to identify issues. Manage contracts for office equipment (e.g., printers, water coolers, cleaners) and ensure communal areas are clean and well-stocked. Management of Cleaners and be a point of contact for any concerns, completing cleaners timesheets and manage their holidays. Environmental Signage for waste collection. Updating data of the energy used for the office, including assisting with monitoring of environmental aspects of the office (Radon Monitoring). Key Requirements: Strong administrative and organisational skills with excellent attention to detail. Ability to maintain confidentiality and handle sensitive information professionally. Competent in MS Office (Word, Excel, Outlook); experience with purchasing/facilities management or Environmental, Health & Safety is desirable. Excellent communication skills both written and verbal. Mon - Thurs 9-5:30 Fri 10-15:30 Why join us? Altrad Babcock is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We make hiring decisions based on your experience, skills, and passion for making a difference. Everyone is welcome to apply. If you wish to be considered please apply using the link and start your journey with Altrad
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service & Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities Serve as the primary point of contact for customer service inquiries within the security division. Manage and maintain customer accounts through internal systems and customer portals. Prepare, process, and issue invoices accurately and on schedule. Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records. Process and raise credit notes in line with company policy and approval processes. Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction. Monitor and report on customer account status, billing trends, and overdue balances. Assist with continuous improvement of billing and customer service processes. Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation. Requirements Proven customer service experience within the security industry or a related service-based environment. Strong understanding of service invoicing processes and credit control principles. Proficiency in using customer portals for account management and communication. Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word). Excellent communication and interpersonal skills, with a customer centric approach. High attention to detail and accuracy in data and financial transactions. Ability to multitask and manage time effectively in a fast paced environment. Problem solving mindset with a proactive attitude toward process improvement. About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.
Jan 09, 2026
Full time
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service & Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities Serve as the primary point of contact for customer service inquiries within the security division. Manage and maintain customer accounts through internal systems and customer portals. Prepare, process, and issue invoices accurately and on schedule. Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records. Process and raise credit notes in line with company policy and approval processes. Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction. Monitor and report on customer account status, billing trends, and overdue balances. Assist with continuous improvement of billing and customer service processes. Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation. Requirements Proven customer service experience within the security industry or a related service-based environment. Strong understanding of service invoicing processes and credit control principles. Proficiency in using customer portals for account management and communication. Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word). Excellent communication and interpersonal skills, with a customer centric approach. High attention to detail and accuracy in data and financial transactions. Ability to multitask and manage time effectively in a fast paced environment. Problem solving mindset with a proactive attitude toward process improvement. About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Leeds . As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Jan 08, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Leeds . As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
O&M Coordinator - Leading Main Contractor Location: Corby Salary: Negotiable - Depending on experience Employment Type: Part-Time About the Role Work for a leading construction company that is deeply committed to its staff and people, known for creating a supportive, inclusive environment where individuals are valued and encouraged to grow. We are seeking a proactive and highly organised O&M Coordinator to support the preparation, management, and delivery of Operation & Maintenance documentation across multiple projects. This role is vital to ensuring compliance, seamless handovers, and accurate technical records for both clients and internal teams. You will work closely with project managers, subcontractors, and suppliers to gather essential information, maintain compliance documentation, and ensure all O&M requirements are delivered to the highest standard. Key Responsibilities Coordinate the creation, organisation, and delivery of all O&M documentation for assigned projects. Liaise with subcontractors, suppliers, and internal teams to collect technical data, certificates, warranties, and compliance documents. Review all documentation to ensure accuracy, completeness, and alignment with project and regulatory requirements. Maintain and update documentation trackers to ensure key milestones are met. Assist in tracking inspections, certifications, and compliance milestones. Maintain accurate service logs, inspection reports, permits, and compliance documentation. Prepare weekly or monthly O&M status reports for clients. Update digital systems or CMMS (Computerized Maintenance Management System) as required. Support project handovers by ensuring all documentation is complete and client-ready. Assist with improving O&M templates, systems, and internal processes. About You Previous experience in operations, maintenance coordination, facilities support, document control, or a related field. Strong organisational and time-management skills with excellent attention to detail. Excellent communication and follow-up abilities, with confidence when working with subcontractors and internal teams. Proficiency with office software (e.g., Excel, Google Workspace) and a willingness to learn O&M or CMMS systems. Ability to manage multiple tasks and priorities within tight deadlines. A proactive, solutions-focused approach, comfortable working independently or within a team. What We Offer Competitive salary and benefits package. Opportunity to work on a diverse range of projects. Supportive team environment with ongoing development opportunities. A key role in ensuring smooth project delivery and client satisfaction.
Jan 08, 2026
Full time
O&M Coordinator - Leading Main Contractor Location: Corby Salary: Negotiable - Depending on experience Employment Type: Part-Time About the Role Work for a leading construction company that is deeply committed to its staff and people, known for creating a supportive, inclusive environment where individuals are valued and encouraged to grow. We are seeking a proactive and highly organised O&M Coordinator to support the preparation, management, and delivery of Operation & Maintenance documentation across multiple projects. This role is vital to ensuring compliance, seamless handovers, and accurate technical records for both clients and internal teams. You will work closely with project managers, subcontractors, and suppliers to gather essential information, maintain compliance documentation, and ensure all O&M requirements are delivered to the highest standard. Key Responsibilities Coordinate the creation, organisation, and delivery of all O&M documentation for assigned projects. Liaise with subcontractors, suppliers, and internal teams to collect technical data, certificates, warranties, and compliance documents. Review all documentation to ensure accuracy, completeness, and alignment with project and regulatory requirements. Maintain and update documentation trackers to ensure key milestones are met. Assist in tracking inspections, certifications, and compliance milestones. Maintain accurate service logs, inspection reports, permits, and compliance documentation. Prepare weekly or monthly O&M status reports for clients. Update digital systems or CMMS (Computerized Maintenance Management System) as required. Support project handovers by ensuring all documentation is complete and client-ready. Assist with improving O&M templates, systems, and internal processes. About You Previous experience in operations, maintenance coordination, facilities support, document control, or a related field. Strong organisational and time-management skills with excellent attention to detail. Excellent communication and follow-up abilities, with confidence when working with subcontractors and internal teams. Proficiency with office software (e.g., Excel, Google Workspace) and a willingness to learn O&M or CMMS systems. Ability to manage multiple tasks and priorities within tight deadlines. A proactive, solutions-focused approach, comfortable working independently or within a team. What We Offer Competitive salary and benefits package. Opportunity to work on a diverse range of projects. Supportive team environment with ongoing development opportunities. A key role in ensuring smooth project delivery and client satisfaction.
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service & Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities Serve as the primary point of contact for customer service inquiries within the security division. Manage and maintain customer accounts through internal systems and customer portals. Prepare, process, and issue invoices accurately and on schedule. Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records. Process and raise credit notes in line with company policy and approval processes. Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction. Monitor and report on customer account status, billing trends, and overdue balances. Assist with continuous improvement of billing and customer service processes. Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation. Requirements Proven customer service experience within the security industry or a related service-based environment. Strong understanding of service invoicing processes and credit control principles. Proficiency in using customer portals for account management and communication. Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word). Excellent communication and interpersonal skills, with a customer centric approach. High attention to detail and accuracy in data and financial transactions. Ability to multitask and manage time effectively in a fast paced environment. Problem solving mindset with a proactive attitude toward process improvement. About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.
Jan 08, 2026
Full time
Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service & Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities Serve as the primary point of contact for customer service inquiries within the security division. Manage and maintain customer accounts through internal systems and customer portals. Prepare, process, and issue invoices accurately and on schedule. Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records. Process and raise credit notes in line with company policy and approval processes. Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction. Monitor and report on customer account status, billing trends, and overdue balances. Assist with continuous improvement of billing and customer service processes. Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation. Requirements Proven customer service experience within the security industry or a related service-based environment. Strong understanding of service invoicing processes and credit control principles. Proficiency in using customer portals for account management and communication. Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word). Excellent communication and interpersonal skills, with a customer centric approach. High attention to detail and accuracy in data and financial transactions. Ability to multitask and manage time effectively in a fast paced environment. Problem solving mindset with a proactive attitude toward process improvement. About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.
Important: All applicants must be able to obtain Security Clearance and must hold British Nationality as their sole / primary nationality. Working: The role offers flexible & hybrid working. It would be beneficial to be on-site 1 or 2 days a week, depending on the project's needs, and work remotely on other days. - This is a fantastic opportunity for an Engineering Project Coordinator to learn from our more experienced Project Managers and teams around you before taking on your own projects and developing into an Engineering Project Manager. As an Engineering Project Coordinator (EPC) you'll support the Engineering Project Management teams to deliver our projects to time, cost and quality. This will involve a mix of project delivery work, bid management and supply chain management. - Role Requirements; We're looking for proactive, experienced and dynamic individuals with the ability to multi-task and work with people of diverse backgrounds; individuals with excellent communication skills and the ability to influence others to their way of thinking. Demonstrable exposure to / understanding of electronic engineering product development A solid track record of experience working within an engineering context A good grasp of project management fundamentals, basic Primavera P6 scheduling experience and the ability to manipulate data in Excel. Most important for us is that you have the right attitude and a passion to develop - we can offer the training and support you need to enable you to broaden your skills and experience and take your first steps into a project manager role. Desirable Experience; Experience in the Defence or safety regulated environment would be advantageous Experience in the Naval / Maritime domain would be advantageous. Even If you feel like you don't meet every qualification, we encourage you to reach out an apply. Company Benefits; Bonus : Up to 2,500 (based on performance). Pension : Up to 14% total contribution. Parental Leave : Enhanced parental, maternity, and shared parental leave. Flexi Leave : Up to 15 additional days. Facilities : On-site perks like subsidised meals and free parking. Training and Development : Excellent opportunities for career progression and skill development Company Details; The company are a multi-national group, being No 1 in Europe for what they do! With a number of awards and recognitions, with great career progression and opportunities across the business! It's no wonder, they have been among the winners of the annual Glassdoor Employees' Choice Awards, 2022, and most recently receiving three accreditation gold standard awards with Investors in People! "Interesting work. Good work-life balance. Employees made to feel valued." Software Engineer, 5 Dec 2022. Glassdoor review. "Promotes and believes in a good work/life balance interesting work on most programmes Encourages internal mobility. Offers good development/training opportunities" Principal Systems Engineer, 19 Dec 2022. Glassdoor review. True advocates of ED&I as an Equal Opportunity Employer! With over 10 Networking groups and communities across the business advocating Equity, Diversity and Inclusion. Enhanced parental leave: Offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. For full information, please get in touch
Jan 08, 2026
Full time
Important: All applicants must be able to obtain Security Clearance and must hold British Nationality as their sole / primary nationality. Working: The role offers flexible & hybrid working. It would be beneficial to be on-site 1 or 2 days a week, depending on the project's needs, and work remotely on other days. - This is a fantastic opportunity for an Engineering Project Coordinator to learn from our more experienced Project Managers and teams around you before taking on your own projects and developing into an Engineering Project Manager. As an Engineering Project Coordinator (EPC) you'll support the Engineering Project Management teams to deliver our projects to time, cost and quality. This will involve a mix of project delivery work, bid management and supply chain management. - Role Requirements; We're looking for proactive, experienced and dynamic individuals with the ability to multi-task and work with people of diverse backgrounds; individuals with excellent communication skills and the ability to influence others to their way of thinking. Demonstrable exposure to / understanding of electronic engineering product development A solid track record of experience working within an engineering context A good grasp of project management fundamentals, basic Primavera P6 scheduling experience and the ability to manipulate data in Excel. Most important for us is that you have the right attitude and a passion to develop - we can offer the training and support you need to enable you to broaden your skills and experience and take your first steps into a project manager role. Desirable Experience; Experience in the Defence or safety regulated environment would be advantageous Experience in the Naval / Maritime domain would be advantageous. Even If you feel like you don't meet every qualification, we encourage you to reach out an apply. Company Benefits; Bonus : Up to 2,500 (based on performance). Pension : Up to 14% total contribution. Parental Leave : Enhanced parental, maternity, and shared parental leave. Flexi Leave : Up to 15 additional days. Facilities : On-site perks like subsidised meals and free parking. Training and Development : Excellent opportunities for career progression and skill development Company Details; The company are a multi-national group, being No 1 in Europe for what they do! With a number of awards and recognitions, with great career progression and opportunities across the business! It's no wonder, they have been among the winners of the annual Glassdoor Employees' Choice Awards, 2022, and most recently receiving three accreditation gold standard awards with Investors in People! "Interesting work. Good work-life balance. Employees made to feel valued." Software Engineer, 5 Dec 2022. Glassdoor review. "Promotes and believes in a good work/life balance interesting work on most programmes Encourages internal mobility. Offers good development/training opportunities" Principal Systems Engineer, 19 Dec 2022. Glassdoor review. True advocates of ED&I as an Equal Opportunity Employer! With over 10 Networking groups and communities across the business advocating Equity, Diversity and Inclusion. Enhanced parental leave: Offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. For full information, please get in touch
This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision. You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change. We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it. As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team. Key Duties and Responsibilities Leadership and strategy: Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid's organisational strategy Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid's position as a leader in the refugee rights, statelessness and legal aid sectors; Work collaboratively with others in the sector to promote and strengthen Asylum Aid's work, identify and establish potential partnerships, with the support of the Director of Legal Casework; Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework; Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact; Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group. Governance: Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority; Lead on the preparation and presentation of quarterly reports on Asylum Aid's activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee; Lead on the preparation of the Trustees' annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid's activities and impact. Management and Supervision: Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required; Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures; Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation; Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability; Ensure the team's well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working. Policy & Strategic Legal Work: Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid's experience and expertise to influence system change; Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work; Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work. Finance & Fundraising: Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases; Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors; Ensure that Legal Aid and other income is maximised, and targets are achieved. Other duties: Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator; Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid; Work outside normal office hours as required and travel in order to carry out the responsibilities of the post. To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. EQUITY, DIVERSITY AND INCLUSION Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in. We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation. We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK. We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at which may help in preparing your job application. Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application. How to apply The first stage is to complete on our online application form on our website by 10am on 26 January 2026. The website form will ask you to: Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role. Upload your current CV . click apply for full job details
Jan 07, 2026
Full time
This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision. You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change. We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it. As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team. Key Duties and Responsibilities Leadership and strategy: Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid's organisational strategy Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid's position as a leader in the refugee rights, statelessness and legal aid sectors; Work collaboratively with others in the sector to promote and strengthen Asylum Aid's work, identify and establish potential partnerships, with the support of the Director of Legal Casework; Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework; Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact; Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group. Governance: Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority; Lead on the preparation and presentation of quarterly reports on Asylum Aid's activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee; Lead on the preparation of the Trustees' annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid's activities and impact. Management and Supervision: Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required; Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures; Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation; Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability; Ensure the team's well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working. Policy & Strategic Legal Work: Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid's experience and expertise to influence system change; Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work; Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work. Finance & Fundraising: Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases; Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors; Ensure that Legal Aid and other income is maximised, and targets are achieved. Other duties: Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator; Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid; Work outside normal office hours as required and travel in order to carry out the responsibilities of the post. To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. EQUITY, DIVERSITY AND INCLUSION Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in. We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation. We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK. We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at which may help in preparing your job application. Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application. How to apply The first stage is to complete on our online application form on our website by 10am on 26 January 2026. The website form will ask you to: Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role. Upload your current CV . click apply for full job details
Compliance Coordinator (Building safety) Salary £36,000 Location Manchester - Agile Full Time, Permanent Closing Date: 4th January Interview Date: 15th January Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have a new exciting position available for a Building Safety Coordinator where you will play a key role in supporting the delivery of Building Safety across One Manchester s (OM) portfolio of Higher-Risk Buildings (HRB s) and other in-scope buildings. Working as part of the Building Safety Team you will ensure the effective coordination of key building safety activities required to meet our statutory obligations including safety processes, responding to operational needs and supporting compliance with statutory and regulatory requirements. This is a dynamic and varied role that requires awareness of building safety risk management, flexibility, strong organisation skills and a customer focused approach. What we are looking for: Ideally worked in the Social Housing sector preferably within a compliance, health and safety or asset management function Demonstratable experience of the requirements of Building Safety with exposure to fire safety compliance, building construction and health and safety Knowledge of UK building / fire safety legislation Proficient in Microsoft Office (Word, Excel, Outlook, SharePoint) and comfortable learning and developing new systems i.e. C365, RiskFlag or similar. Strong written and verbal communication skills and excellent attention to detail Proactive, self-motivated and able to take initiative Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Jan 07, 2026
Full time
Compliance Coordinator (Building safety) Salary £36,000 Location Manchester - Agile Full Time, Permanent Closing Date: 4th January Interview Date: 15th January Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have a new exciting position available for a Building Safety Coordinator where you will play a key role in supporting the delivery of Building Safety across One Manchester s (OM) portfolio of Higher-Risk Buildings (HRB s) and other in-scope buildings. Working as part of the Building Safety Team you will ensure the effective coordination of key building safety activities required to meet our statutory obligations including safety processes, responding to operational needs and supporting compliance with statutory and regulatory requirements. This is a dynamic and varied role that requires awareness of building safety risk management, flexibility, strong organisation skills and a customer focused approach. What we are looking for: Ideally worked in the Social Housing sector preferably within a compliance, health and safety or asset management function Demonstratable experience of the requirements of Building Safety with exposure to fire safety compliance, building construction and health and safety Knowledge of UK building / fire safety legislation Proficient in Microsoft Office (Word, Excel, Outlook, SharePoint) and comfortable learning and developing new systems i.e. C365, RiskFlag or similar. Strong written and verbal communication skills and excellent attention to detail Proactive, self-motivated and able to take initiative Why take up the challenge with One Manchester? This really is a great place to work. We ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we re rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we d love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That s not to say it s not one our key priorities, it s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We re constantly evolving as a business to ensure we re supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.
Are you a highly organised and process driven admin professional who always puts the customer first? At Saint-Gobain UK and Ireland we're looking for a BTC Service Co-Ordinator to work in our Building Test Centre (BTC) helping to facilitate our exemplary and unique construction testing facility by providing an outstanding day-to-day administrative service to the departmental testing team, through excellent planning and prioritisation and supporting all team members in order to conduct their testing duties effectively. The role supports the continued external accreditation of the Building Test Centre and supports the provision of a confidential and accurate testing service for Saint-Gobain and the external customers who use us. This BTC Service Co-Ordinator role will be a part of the Building Test Centre based at East Leake. We're a UKAS accredited facility providing a wide range of Acoustic, Fire, Reaction to Fire, Structural and Physical Testing to the construction Industry. We were founded in 1967 to meet the challenges posed by newer, lightweight construction techniques. Ever since then, our continued investment in our facilities and state of the art equipment is only outweighed by our investment in people. Highly skilled and competent, our people are equipped to provide the most comprehensive testing service for our customers regarding building products and systems. As such, The Building Test Centre is one of the most respected test facilities in Europe with a range of facilities not matched anywhere else within the UK, all hosted on one site. The role is to work Mon-Fri based out of our site in East Leake and has traditionally been office based, however we're open to discussing options for hybrid working. What we're looking for: Experience in using SAP Document control experience would be advantageous, we need to remain compliant for our UKAS accreditation Working in an administrative capacity or in a customer facing environment Organisation and ability to prioritise Attention to detail and ability to meet deadlines Contractor management experience would be brilliant, however this isn't essential A curious mindset, we encourage you to visit the labs and collaborate with the teams to enable a fantastic customer experience What you'll be doing: Liaising with the external customers (from initial contact, follow-up questions about the work, etc) Coordinating / scheduling testing with the lab leaders and both internal and external customers Using SAP to order materials. Book training and maintain logs to remain compliant Greet and assist visitors / trainers into the department providing that first point of contact thereby providing the professional face of the department. Support and admin for the Technical Department: i.e. maintaining Excel records which includes travel and training recording, organising meeting room bookings, supporting Induction preparations, ordering materials and stationery for the team, enabling the team to operate effectively in their role Resolves queries as they occur, making and implementing recommendations in the interests of continuous improvement Induct and manage contractors into the centre Document control, ensuring all safety, process and testing procedures and systems are controlled in accordance with quality manual / accreditation ISO 17025 Are Saint-Gobain UK and Ireland inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Jan 06, 2026
Full time
Are you a highly organised and process driven admin professional who always puts the customer first? At Saint-Gobain UK and Ireland we're looking for a BTC Service Co-Ordinator to work in our Building Test Centre (BTC) helping to facilitate our exemplary and unique construction testing facility by providing an outstanding day-to-day administrative service to the departmental testing team, through excellent planning and prioritisation and supporting all team members in order to conduct their testing duties effectively. The role supports the continued external accreditation of the Building Test Centre and supports the provision of a confidential and accurate testing service for Saint-Gobain and the external customers who use us. This BTC Service Co-Ordinator role will be a part of the Building Test Centre based at East Leake. We're a UKAS accredited facility providing a wide range of Acoustic, Fire, Reaction to Fire, Structural and Physical Testing to the construction Industry. We were founded in 1967 to meet the challenges posed by newer, lightweight construction techniques. Ever since then, our continued investment in our facilities and state of the art equipment is only outweighed by our investment in people. Highly skilled and competent, our people are equipped to provide the most comprehensive testing service for our customers regarding building products and systems. As such, The Building Test Centre is one of the most respected test facilities in Europe with a range of facilities not matched anywhere else within the UK, all hosted on one site. The role is to work Mon-Fri based out of our site in East Leake and has traditionally been office based, however we're open to discussing options for hybrid working. What we're looking for: Experience in using SAP Document control experience would be advantageous, we need to remain compliant for our UKAS accreditation Working in an administrative capacity or in a customer facing environment Organisation and ability to prioritise Attention to detail and ability to meet deadlines Contractor management experience would be brilliant, however this isn't essential A curious mindset, we encourage you to visit the labs and collaborate with the teams to enable a fantastic customer experience What you'll be doing: Liaising with the external customers (from initial contact, follow-up questions about the work, etc) Coordinating / scheduling testing with the lab leaders and both internal and external customers Using SAP to order materials. Book training and maintain logs to remain compliant Greet and assist visitors / trainers into the department providing that first point of contact thereby providing the professional face of the department. Support and admin for the Technical Department: i.e. maintaining Excel records which includes travel and training recording, organising meeting room bookings, supporting Induction preparations, ordering materials and stationery for the team, enabling the team to operate effectively in their role Resolves queries as they occur, making and implementing recommendations in the interests of continuous improvement Induct and manage contractors into the centre Document control, ensuring all safety, process and testing procedures and systems are controlled in accordance with quality manual / accreditation ISO 17025 Are Saint-Gobain UK and Ireland inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Job Opportunity: Supply Coordinator Location: Salford, Manchester Full-Time Temp - Perm Are you highly organised with a passion for coordination, communication, and operational excellence? My client is looking for a Supply Coordinator to join our team and play a vital role in ensuring seamless supplier visits and the smooth scheduling of on-site resources. As a Supply Coordinator, you'll work closely with schedulers to arrange escorting requirements for 3rd party supplier visits and support the scheduling site-based resources. You'll be a key player in delivering outstanding service, ensuring compliance, and driving performance improvements across our operations. Key Responsibilities: Coordinate supplier visits and escorting requirements in alignment with maintenance schedules. Support the scheduling of site-based resources in collaboration with internal teams. Maintain and update CAFM and SAP systems with accurate and timely data. Monitor performance, reduce delays and SLA breaches, and improve supplier engagement. Upload documentation and ensure clear reporting of work order statuses. Maintain a strong focus on compliance, audit standards, and safety culture. Requirements for the role: Proven coordination and communication skills. Experience with CAFM , CMMS , and SAP systems. Strong Microsoft Excel and Word proficiency. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with an analytical mindset. Strong relationship-building and influencing capabilities. Understanding of FM service delivery and supplier management. Key Performance Indicators: Supplier attendance aligned with planned maintenance. Timely updates in CAFM systems and accurate documentation uploads. Reduction in delays and SLA breaches. Enhanced supplier performance and engagement. Transparent reporting and real-time work order tracking. Security Clearance (SC) is a requirement for this role. If you're ready to take on a challenging and rewarding coordination role where attention to detail and strong stakeholder engagement are key, we'd love to hear from you. Please apply by submitting your CV or call Jess on (phone number removed)
Jan 06, 2026
Full time
Job Opportunity: Supply Coordinator Location: Salford, Manchester Full-Time Temp - Perm Are you highly organised with a passion for coordination, communication, and operational excellence? My client is looking for a Supply Coordinator to join our team and play a vital role in ensuring seamless supplier visits and the smooth scheduling of on-site resources. As a Supply Coordinator, you'll work closely with schedulers to arrange escorting requirements for 3rd party supplier visits and support the scheduling site-based resources. You'll be a key player in delivering outstanding service, ensuring compliance, and driving performance improvements across our operations. Key Responsibilities: Coordinate supplier visits and escorting requirements in alignment with maintenance schedules. Support the scheduling of site-based resources in collaboration with internal teams. Maintain and update CAFM and SAP systems with accurate and timely data. Monitor performance, reduce delays and SLA breaches, and improve supplier engagement. Upload documentation and ensure clear reporting of work order statuses. Maintain a strong focus on compliance, audit standards, and safety culture. Requirements for the role: Proven coordination and communication skills. Experience with CAFM , CMMS , and SAP systems. Strong Microsoft Excel and Word proficiency. Ability to manage multiple priorities in a fast-paced environment. Detail-oriented with an analytical mindset. Strong relationship-building and influencing capabilities. Understanding of FM service delivery and supplier management. Key Performance Indicators: Supplier attendance aligned with planned maintenance. Timely updates in CAFM systems and accurate documentation uploads. Reduction in delays and SLA breaches. Enhanced supplier performance and engagement. Transparent reporting and real-time work order tracking. Security Clearance (SC) is a requirement for this role. If you're ready to take on a challenging and rewarding coordination role where attention to detail and strong stakeholder engagement are key, we'd love to hear from you. Please apply by submitting your CV or call Jess on (phone number removed)
FM Helpdesk Team Leader - Deansgate, Manchester - Global Facilities Management Organisation CBW Staffing Solutions are recruiting for an experienced Helpdesk Team Leader who will be responsible for overseeing the daily operations of the helpdesk team, ensuring high levels of customer service, prompt response times and efficient allocation of tasks. You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking. Package: Competitive salary of 30,000 per annum (depending on experience) Core hours are Monday - Friday (40 hours per week) 25 days annual leave plus bank holidays Generous workplace pension scheme Training, development & progression opportunities Responsibilities: Lead, coach and motivate the helpdesk team to deliver exceptional service Act as the main point of contact for escalations, queries, and performance issues Monitor and manage workload distribution and ensure all SLAs/KPIs are met Support the implementation of helpdesk processes and system improvements Prepare and deliver performance reports to management Liaise with clients, contractors and internal departments to ensure effective communication and issue resolution Conduct regular 1-1s, appraisals and training sessions for team development Requirements: Proven experience in a similar helpdesk or customer service leadership role, ideally within the Facilities Management sector Strong understanding of CAFM systems (e.g., Concept, Planon, or similar) Excellent communication, interpersonal and organisational skills Ability to remain calm under pressure and manage competing priorities Strong problem-solving skills and a proactive approach to service delivery Competent in MS Office and helpdesk reporting tools Interested? Apply with an up to date CV or contact Aaron Rutter at CBW Staffing Solutions.
Jan 06, 2026
Full time
FM Helpdesk Team Leader - Deansgate, Manchester - Global Facilities Management Organisation CBW Staffing Solutions are recruiting for an experienced Helpdesk Team Leader who will be responsible for overseeing the daily operations of the helpdesk team, ensuring high levels of customer service, prompt response times and efficient allocation of tasks. You will play a pivotal role in leading a team of coordinators and agents who support clients and internal stakeholders with reactive maintenance requests, service logging and job tracking. Package: Competitive salary of 30,000 per annum (depending on experience) Core hours are Monday - Friday (40 hours per week) 25 days annual leave plus bank holidays Generous workplace pension scheme Training, development & progression opportunities Responsibilities: Lead, coach and motivate the helpdesk team to deliver exceptional service Act as the main point of contact for escalations, queries, and performance issues Monitor and manage workload distribution and ensure all SLAs/KPIs are met Support the implementation of helpdesk processes and system improvements Prepare and deliver performance reports to management Liaise with clients, contractors and internal departments to ensure effective communication and issue resolution Conduct regular 1-1s, appraisals and training sessions for team development Requirements: Proven experience in a similar helpdesk or customer service leadership role, ideally within the Facilities Management sector Strong understanding of CAFM systems (e.g., Concept, Planon, or similar) Excellent communication, interpersonal and organisational skills Ability to remain calm under pressure and manage competing priorities Strong problem-solving skills and a proactive approach to service delivery Competent in MS Office and helpdesk reporting tools Interested? Apply with an up to date CV or contact Aaron Rutter at CBW Staffing Solutions.
Contract: Permanent, 18.75 hours per week Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum) Location: Southampton SO30 2HL Closing date: Monday 12 th January 2026 Interview date: Thursday 22 nd January 2026 We re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton ! As Volunteer Coordinator, you ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. More about the role At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross. As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people. In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles. You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. You will know what it is like to work in an emotionally charged environment and have excellent bounce back ability and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers or colleagues. Working with and relationship building with a range of stakeholders. High standards of verbal and written communication. Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. Strong organisational, administration and analytical skills, including use of computerised systems. An awareness of health and safety legislation. Current full driving licence. Ability to demonstrate, understanding and apply our Blue Cross values It would also be great (but not essential) if you had: Qualifications in managing volunteers or similar. Training or coaching skills. Presentation skills. Working with animals, and knowledge of animal welfare. Organising events. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Monday 12 th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Jan 06, 2026
Full time
Contract: Permanent, 18.75 hours per week Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum) Location: Southampton SO30 2HL Closing date: Monday 12 th January 2026 Interview date: Thursday 22 nd January 2026 We re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton ! As Volunteer Coordinator, you ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. More about the role At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. The centre has facilities to care for dogs and cats, as well as a specialised area for kittens. Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross. As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people. In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let s work together to see if this is the role for you. About you You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles. You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. You will know what it is like to work in an emotionally charged environment and have excellent bounce back ability and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. Knowledge, skills, and experience Demonstrable experience of supervision or management of volunteers or colleagues. Working with and relationship building with a range of stakeholders. High standards of verbal and written communication. Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. Strong organisational, administration and analytical skills, including use of computerised systems. An awareness of health and safety legislation. Current full driving licence. Ability to demonstrate, understanding and apply our Blue Cross values It would also be great (but not essential) if you had: Qualifications in managing volunteers or similar. Training or coaching skills. Presentation skills. Working with animals, and knowledge of animal welfare. Organising events. Understanding of safeguarding issues. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date on Monday 12 th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: Enhanced annual leave entitlement: 30 days plus bank holidays Pension scheme with enhanced employer contribution Health cash plan Life assurance Unlimited access to an employee assistance programme Programmes for physical and mental wellbeing support Free access to GP via MetLife Recognition scheme Annual volunteer days Claim for professional fees To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Position: Facilities Coordinator Location: West End, London Hours: Monday to Friday, 8:00am - 5:00pm Salary: £37,000 per annum Employment Type: Full-time, Permanent An excellent opportunity has arisen for a Facilities Coordinator to join a well-established facilities management provider, based within a state-of-the-art commercial facility in the West End of London. This is a highly client-facing, office-based role, ideal for an organised and professional individual with strong coordination and administrative skills. You will be a key point of contact on site, supporting the smooth day-to-day operation of the workplace, ensuring an exceptional experience for occupiers, visitors, and stakeholders. What you'll do: Act as the front-of-house and facilities point of contact, welcoming visitors and managing guest access. Coordinate meeting rooms, events, and workplace services, ensuring spaces are set up and maintained to a high standard. Respond to service requests, issues, and queries promptly, liaising with cleaning, maintenance, and service partners as required. Support health & safety processes, including routine checks and compliance documentation. Assist with facilities inductions for new starters and support wider site communications. Manage office supplies, stock control, and hospitality arrangements. Raise purchase orders, support invoice processing, and assist with basic budget tracking. Maintain accurate records, trackers, and reports using internal systems and databases. Provide cover and support to the Facilities Manager when required. What you'll bring: Previous experience in a Facilities, Workplace, or Office Coordination role. Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. Confident communicator with a professional, customer-focused approach. Good IT skills, including Microsoft Office and database or tracking systems. A proactive mindset with strong attention to detail. Knowledge of basic health & safety and office services is advantageous. Why Apply? Work within a modern facility in the West End Join a reputable FM provider with a strong client portfolio Stable Monday to Friday working hours Competitive salary of £37,000 per annum Opportunity to develop and grow within facilities management This role is well suited to someone who enjoys being at the heart of a workplace operation and delivering a first-class facilities experience.
Jan 06, 2026
Full time
Position: Facilities Coordinator Location: West End, London Hours: Monday to Friday, 8:00am - 5:00pm Salary: £37,000 per annum Employment Type: Full-time, Permanent An excellent opportunity has arisen for a Facilities Coordinator to join a well-established facilities management provider, based within a state-of-the-art commercial facility in the West End of London. This is a highly client-facing, office-based role, ideal for an organised and professional individual with strong coordination and administrative skills. You will be a key point of contact on site, supporting the smooth day-to-day operation of the workplace, ensuring an exceptional experience for occupiers, visitors, and stakeholders. What you'll do: Act as the front-of-house and facilities point of contact, welcoming visitors and managing guest access. Coordinate meeting rooms, events, and workplace services, ensuring spaces are set up and maintained to a high standard. Respond to service requests, issues, and queries promptly, liaising with cleaning, maintenance, and service partners as required. Support health & safety processes, including routine checks and compliance documentation. Assist with facilities inductions for new starters and support wider site communications. Manage office supplies, stock control, and hospitality arrangements. Raise purchase orders, support invoice processing, and assist with basic budget tracking. Maintain accurate records, trackers, and reports using internal systems and databases. Provide cover and support to the Facilities Manager when required. What you'll bring: Previous experience in a Facilities, Workplace, or Office Coordination role. Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment. Confident communicator with a professional, customer-focused approach. Good IT skills, including Microsoft Office and database or tracking systems. A proactive mindset with strong attention to detail. Knowledge of basic health & safety and office services is advantageous. Why Apply? Work within a modern facility in the West End Join a reputable FM provider with a strong client portfolio Stable Monday to Friday working hours Competitive salary of £37,000 per annum Opportunity to develop and grow within facilities management This role is well suited to someone who enjoys being at the heart of a workplace operation and delivering a first-class facilities experience.
ABOUT THE ROLE Reporting to the Billing Team Manager, the main features of this role are to provide exceptional financial and operational support, contributing to the continued growth and success of the business. Understanding, anticipating and delivering to customer and commercial needs, achieving great results within quality and time constraints. Obtaining a comprehensive understanding of the scope of contracts in relation to fees and charges and the standard Company expectations in this regard. Ensuring Purchase and Sales transactions are recorded in accordance with this understanding, to also meet Company deadlines ensuring jobs are processed through the system to Billing stage promptly. To provide a comprehensive and flexible administration service to the business, and particularly the Finance team, Suppliers and Clients. To maintain concise records of all Linaker transactions and to liaise regularly with internal and external parties, ensuring processes are followed in line with Linaker policy, accurately and in a timely fashion. This position is to be based at our office in Haydock or Oxted. WHAT YOU WILL BE RESPONSIBLE FOR Entering Job related invoices in Job Logic, whilst simultaneously progressing the job status as required, reviewing and flagging invoices for query should this be necessary. Ensuring sub-contractor and supplier queries are dealt with efficiently and where possible avoiding disputes which lead to accounts being placed on stop or legal action being taken against the Company, ensuring clear communication to all parties Entering Engineer Job related expense claims onto Job Logic, considering charges to client where appropriate. Daily Excel spreadsheet of job-related expenses extracted from EOD which need adding to JL will be provided by Billing Manager Generating and sending Sales invoices' as required on client and Linaker systems, along with supporting documentation Dealing with client invoicing queries as required and escalating where necessary to the Billing manager or the Operations team, ensuring clear communication to all parties. Verify engineer time entries on Job Logic, used to charge client and to generate inter cost centre, allocations and individual overtime claims Export timesheet data from the Computer Aided Facilities Management (CAFM) system and correct entries as necessary after communicating with relevant engineers and managers. Review jobs from a Work In Progress (WIP) perspective, actively progressing to billing stage. Resolve job related issues preventing billing. Escalate to the Billing Manager in need to ensure jobs are progressed & billed within deadlines. To undertake general office duties relating to Billing including: Correspondence and filing Dealing with supplier query resolution Reviewing client queries in relation to Billing and resolve or escalate as necessary Preparation of reports and documentation to assist Billing manager to establish progress and priorities for the Billing team. Undertake any other duties as requested by the Billing Manager. KEY SKILLS IT proficient with a good level of use of Microsoft Office applications, specifically Excel. Good level of numeracy skills. Good communication skills both verbal and written. Experience in the use of a financial software package. THE PACKAGE 25 Days holiday plus bank holidays. Opportunity for progression. Flexibility for hybrid working - 3 Days in Office / 2 x Days home working Health care, life insurance and medical insurance available after a qualifying period.
Jan 06, 2026
Full time
ABOUT THE ROLE Reporting to the Billing Team Manager, the main features of this role are to provide exceptional financial and operational support, contributing to the continued growth and success of the business. Understanding, anticipating and delivering to customer and commercial needs, achieving great results within quality and time constraints. Obtaining a comprehensive understanding of the scope of contracts in relation to fees and charges and the standard Company expectations in this regard. Ensuring Purchase and Sales transactions are recorded in accordance with this understanding, to also meet Company deadlines ensuring jobs are processed through the system to Billing stage promptly. To provide a comprehensive and flexible administration service to the business, and particularly the Finance team, Suppliers and Clients. To maintain concise records of all Linaker transactions and to liaise regularly with internal and external parties, ensuring processes are followed in line with Linaker policy, accurately and in a timely fashion. This position is to be based at our office in Haydock or Oxted. WHAT YOU WILL BE RESPONSIBLE FOR Entering Job related invoices in Job Logic, whilst simultaneously progressing the job status as required, reviewing and flagging invoices for query should this be necessary. Ensuring sub-contractor and supplier queries are dealt with efficiently and where possible avoiding disputes which lead to accounts being placed on stop or legal action being taken against the Company, ensuring clear communication to all parties Entering Engineer Job related expense claims onto Job Logic, considering charges to client where appropriate. Daily Excel spreadsheet of job-related expenses extracted from EOD which need adding to JL will be provided by Billing Manager Generating and sending Sales invoices' as required on client and Linaker systems, along with supporting documentation Dealing with client invoicing queries as required and escalating where necessary to the Billing manager or the Operations team, ensuring clear communication to all parties. Verify engineer time entries on Job Logic, used to charge client and to generate inter cost centre, allocations and individual overtime claims Export timesheet data from the Computer Aided Facilities Management (CAFM) system and correct entries as necessary after communicating with relevant engineers and managers. Review jobs from a Work In Progress (WIP) perspective, actively progressing to billing stage. Resolve job related issues preventing billing. Escalate to the Billing Manager in need to ensure jobs are progressed & billed within deadlines. To undertake general office duties relating to Billing including: Correspondence and filing Dealing with supplier query resolution Reviewing client queries in relation to Billing and resolve or escalate as necessary Preparation of reports and documentation to assist Billing manager to establish progress and priorities for the Billing team. Undertake any other duties as requested by the Billing Manager. KEY SKILLS IT proficient with a good level of use of Microsoft Office applications, specifically Excel. Good level of numeracy skills. Good communication skills both verbal and written. Experience in the use of a financial software package. THE PACKAGE 25 Days holiday plus bank holidays. Opportunity for progression. Flexibility for hybrid working - 3 Days in Office / 2 x Days home working Health care, life insurance and medical insurance available after a qualifying period.
