OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproductions steps. Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates. Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance. Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self serve through clear documentation. Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends. Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams. Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post release checks. Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes. Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work. KEY REQUIREMENTS 1 to 2+ years of Salesforce administration experience (or equivalent hands on experience) supporting business users. Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles). Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs. Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control). Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates. Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow. Clear communicator who enjoys helping others and improving day to day ways of working. BONUS POINTS Salesforce Administrator Certification (preferred) or actively working towards it. Exposure to data management practices (imports, deduplication, validation, field mapping). Familiarity with sandbox vs production ways of working and basic release processes. Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Jan 09, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! BUSINESS Join us on a mission to transform how 300+ commercial and operations professionals work every day - by putting Salesforce at the heart of our business. As part of the Business Innovation team, you won't just maintain a system - you'll contribute the evolution of our internal platform strategy. Your role is to empower teams by removing friction, replacing redundant tools, and ensuring Salesforce becomes a single source of truth for how we operate and grow. We're looking for someone who sees beyond config and code - someone ready to take ownership, drive adoption, and shape the future of our platform. You'll play a key role in bringing every user fully onto Salesforce, embedding best practices, and preparing the business to harness automation and AI at scale. If you're a Salesforce admin - with the vision to drive impact and the skills to bring others with you - this is your opportunity. YOUR MISSION We're looking for a Junior Salesforce Administrator to help us scale our internal platforms and processes as we continue to grow at pace. Sitting within the Business Innovation team, you'll help the end-to-end delivery of Salesforce initiatives that power our Sales, Customer Experience, and Operations teams. This is a strategic, hands-on role - all while working closely with senior stakeholders. KEY RESPONSIBILITIES Act as first line support for Salesforce users, handling day to day questions, access requests, and minor issues, and escalating more complex problems with clear context and reproductions steps. Support the intake and triage of Salesforce change requests, helping capture requirements, define acceptance criteria, and maintain clear ticket updates. Maintain core Salesforce configuration across Sales Cloud and or Service Cloud, including fields, page layouts, record types, validation rules, picklists, and basic permission structures (profiles, permission sets, roles) under guidance. Create and maintain reports, dashboards, and list views to support sales and operations reporting needs, and help users self serve through clear documentation. Own data quality routines: monitoring data hygiene, assisting with imports and updates (where appropriate), identifying duplicates, and flagging data issues and trends. Support user onboarding and adoption: contribute to enablement materials (how to guides, FAQs, release notes), and assist with training sessions for new joiners and existing teams. Assist UAT and release readiness for new features: coordinate testing feedback, log defects, validate fixes, and support post release checks. Implement small process improvements and basic automation using Flow and standard approvals, following team patterns and getting reviews for higher impact changes. Contribute to continuous improvement by documenting existing processes, highlighting technical debt, and suggesting pragmatic enhancements that reduce manual work. KEY REQUIREMENTS 1 to 2+ years of Salesforce administration experience (or equivalent hands on experience) supporting business users. Comfortable with Salesforce fundamentals: objects, fields, page layouts, record types, validation rules, and permissions (profiles, permission sets, roles). Working knowledge of Salesforce reporting (reports, dashboards, list views) and the ability to translate stakeholder questions into useful outputs. Basic to intermediate experience with Salesforce Flow, with an understanding of safe change practices (testing, documentation, change control). Strong attention to detail and a structured approach to ticket handling, prioritisation, and stakeholder updates. Experience working with task and delivery tools (e.g., Asana, Jira, or similar) and following a support or agile workflow. Clear communicator who enjoys helping others and improving day to day ways of working. BONUS POINTS Salesforce Administrator Certification (preferred) or actively working towards it. Exposure to data management practices (imports, deduplication, validation, field mapping). Familiarity with sandbox vs production ways of working and basic release processes. Awareness of integrations and data sync concepts (monitoring, field mapping issues), even if not building integrations. INTERVIEW PROCESS Introductory call with our Talent team Technical Interview with the Hiring Manager Case study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee-friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
The Association of Technology, Management and Applied Engineering
Job description The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next generation data experience for GSK's scientists, engineers, and decision makers, increasing productivity and reducing time spent on "data mechanics". Providing best in class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top tier talent. Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real time. Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data powered applications. We are seeking an experienced Product Manager II who will be accountable for designing and delivering the road map for FinOps for all Onyx cloud platforms, products, and services. As a Product Manager II for FinOps Products, you will play a crucial role in optimizing our cloud spend and enhancing financial transparency across Onyx's platforms and services. Working closely with senior product leaders, engineering, finance, R&D leaders, and cloud operations teams, you will contribute to the development and delivery of products and features that empower our engineers, developers, scientists, and finance stakeholders to manage, forecast, and optimize cloud costs effectively. This is an exciting opportunity for a product professional passionate about cloud economics and building solutions that drive financial accountability and efficiency at scale. In this role you will Product Feature Ownership: Own the full product lifecycle for specific features or components within our FinOps product suite, from ideation and requirements gathering to launch, adoption, and iteration. Cloud Cost Visibility: Drive the development of tools and dashboards that provide clear, accurate, and granular visibility into cloud spending across Onyx platforms and services, enabling teams to understand their consumption patterns. Cost Optimization Enablement: Identify, define, and deliver capabilities that empower engineering teams to make cost efficient choices, including recommendations for resource rightsizing, reserved instance/savings plan management, and identification of idle or underutilized resources. Financial Governance Support: Assist in implementing and monitoring cloud financial governance policies and guardrails, including budget alerts, spend limits, and chargeback/showback mechanisms. User Research & Requirements: Conduct in depth user research with engineers, developers, data scientists, and finance teams to deeply understand their challenges and needs related to cloud cost management. Translate these insights into detailed product requirements and user stories. Data Analysis & Reporting: Leverage cloud billing data and other financial inputs to analyze spending trends, identify cost anomalies, and support the creation of actionable financial reports and forecasts. Agile Product Development: Actively participate in an agile development environment, collaborating daily with engineering, UX, and QA teams to ensure successful and timely delivery of high quality product releases. Cross Functional Collaboration: Partner effectively with Cloud Platform Engineering, Data Platform Engineering, Finance, and R&D teams to ensure product features meet business needs, integrate seamlessly, and drive desired financial outcomes. Documentation & Training: Create clear product documentation, user guides, and training materials to facilitate product adoption and ensure users can effectively leverage FinOps tools and insights. Qualifications & Skills Bachelors degree in a technical or scientific field, with a focus on computational science, Engineering, Finance, Business or related discipline. Experience in product management, cloud financial management (FinOps), or a related role such as a Cloud Engineer with a strong cost optimization focus. Demonstrated understanding of cloud billing models, cost drivers, and service offerings across major cloud providers (e.g., AWS, GCP, Azure). Experience with data analysis and reporting tools to extract insights from financial or operational data. Familiarity with agile product development methodologies. Preferred Qualifications & Skills Master's degree or MBA. FinOps Certified Practitioner (FOCP) or equivalent certification. Direct experience with FinOps platforms and tools (e.g., Cloudability, CloudHealth, or native cloud cost management tools). Experience contributing to products that support large scale, multi cloud environments. Understanding of enterprise financial processes, budgeting, forecasting, and cost allocation. Strong communication and stakeholder management skills, with the ability to articulate technical and financial concepts to diverse audiences. Prior experience in the life sciences or biopharma industry, understanding the unique compute and data needs of scientific research. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: as we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30 am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK . click apply for full job details
Jan 09, 2026
Full time
Job description The Onyx Research Data Tech organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next generation data experience for GSK's scientists, engineers, and decision makers, increasing productivity and reducing time spent on "data mechanics". Providing best in class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top tier talent. Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real time. Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data powered applications. We are seeking an experienced Product Manager II who will be accountable for designing and delivering the road map for FinOps for all Onyx cloud platforms, products, and services. As a Product Manager II for FinOps Products, you will play a crucial role in optimizing our cloud spend and enhancing financial transparency across Onyx's platforms and services. Working closely with senior product leaders, engineering, finance, R&D leaders, and cloud operations teams, you will contribute to the development and delivery of products and features that empower our engineers, developers, scientists, and finance stakeholders to manage, forecast, and optimize cloud costs effectively. This is an exciting opportunity for a product professional passionate about cloud economics and building solutions that drive financial accountability and efficiency at scale. In this role you will Product Feature Ownership: Own the full product lifecycle for specific features or components within our FinOps product suite, from ideation and requirements gathering to launch, adoption, and iteration. Cloud Cost Visibility: Drive the development of tools and dashboards that provide clear, accurate, and granular visibility into cloud spending across Onyx platforms and services, enabling teams to understand their consumption patterns. Cost Optimization Enablement: Identify, define, and deliver capabilities that empower engineering teams to make cost efficient choices, including recommendations for resource rightsizing, reserved instance/savings plan management, and identification of idle or underutilized resources. Financial Governance Support: Assist in implementing and monitoring cloud financial governance policies and guardrails, including budget alerts, spend limits, and chargeback/showback mechanisms. User Research & Requirements: Conduct in depth user research with engineers, developers, data scientists, and finance teams to deeply understand their challenges and needs related to cloud cost management. Translate these insights into detailed product requirements and user stories. Data Analysis & Reporting: Leverage cloud billing data and other financial inputs to analyze spending trends, identify cost anomalies, and support the creation of actionable financial reports and forecasts. Agile Product Development: Actively participate in an agile development environment, collaborating daily with engineering, UX, and QA teams to ensure successful and timely delivery of high quality product releases. Cross Functional Collaboration: Partner effectively with Cloud Platform Engineering, Data Platform Engineering, Finance, and R&D teams to ensure product features meet business needs, integrate seamlessly, and drive desired financial outcomes. Documentation & Training: Create clear product documentation, user guides, and training materials to facilitate product adoption and ensure users can effectively leverage FinOps tools and insights. Qualifications & Skills Bachelors degree in a technical or scientific field, with a focus on computational science, Engineering, Finance, Business or related discipline. Experience in product management, cloud financial management (FinOps), or a related role such as a Cloud Engineer with a strong cost optimization focus. Demonstrated understanding of cloud billing models, cost drivers, and service offerings across major cloud providers (e.g., AWS, GCP, Azure). Experience with data analysis and reporting tools to extract insights from financial or operational data. Familiarity with agile product development methodologies. Preferred Qualifications & Skills Master's degree or MBA. FinOps Certified Practitioner (FOCP) or equivalent certification. Direct experience with FinOps platforms and tools (e.g., Cloudability, CloudHealth, or native cloud cost management tools). Experience contributing to products that support large scale, multi cloud environments. Understanding of enterprise financial processes, budgeting, forecasting, and cost allocation. Strong communication and stakeholder management skills, with the ability to articulate technical and financial concepts to diverse audiences. Prior experience in the life sciences or biopharma industry, understanding the unique compute and data needs of scientific research. Closing Date for Applications: Tuesday 6th January 2026 (COB) Please note: as we approach the holiday season, our recruitment team and hiring managers will have limited availability between now and early January. We encourage you to apply and will review all applications, however response times may be longer than usual, and interviews may be scheduled after the New Year. We appreciate your understanding and look forward to connecting soon! Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on or . The helpline is available from 8.30 am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK . click apply for full job details
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Jan 09, 2026
Full time
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Alzheimer's Society, the UK's leading dementia charity, is seeking an IT Project Manager to play a key role in delivering and shaping our technology transformation. In this role, you'll lead a diverse portfolio of IT projects, working closely with technical specialists, business analysts, and colleagues across the organisation. From initiation through to delivery and transition into business-as-usual, you'll be responsible for planning, budgeting, risk and dependency management, governance, and clear reporting. You'll also help drive positive technology change, share best practice in project and change management, and represent IT within larger, cross-organisational programmes. This role blends strong technical understanding with excellent project management skills and offers the opportunity to work with a high degree of autonomy while making a meaningful impact in a dynamic and evolving environment. Projects are delivered using the Society's project management framework, aligned to PRINCE2, alongside an increasing use of Agile and hybrid delivery approaches as our ways of working continue to evolve. About you: You are an experienced IT or Technical Project Manager with a proven track record of delivering technology projects from initiation through to completion. You're comfortable working in complex, fast-paced environments, managing multiple priorities, and maintaining a clear focus on quality, outcomes, and value. You have a solid understanding of IT systems and delivery processes and are confident applying structured project management approaches, alongside Agile/hybrid ways of working and have some line management experience managing projects coordinators. You excel at building positive relationships and communicating clearly with a wide range of stakeholders, from technical teams to non-technical colleagues. Collaborative and organised, you bring a proactive, problem-solving mindset and a commitment to continuous improvement. You're motivated by work with purpose and are keen to use your skills and experience to help deliver meaningful change for people affected by dementia. You'll have: - Extensive experience managing end-to-end IT projects, from planning and initiation through to delivery and closure - Strong working knowledge of PRINCE2, alongside experience using Agile or hybrid project delivery approaches - Proven ability to lead technical teams and collaborate effectively across departments - Experience delivering change, including process improvement and organisational process re-engineering - Excellent organisational, time management, and risk management skills - A strong track record of engaging and communicating with a wide range of stakeholders, including senior leaders - Proficiency in project management tools and the Microsoft Office suite - Experience mentoring, coaching, or supporting colleagues in project and change management best practice What you'll focus on: - Delivering projects aligned to the IT Roadmap and strategic objectives, ensuring outcomes meet agreed time, cost, and quality measures - Engaging stakeholders across the organisation to secure input, commitment, and support throughout the project lifecycle - Working closely with the Business Engagement Manager to identify and track project benefits - Partnering with business analysts to analyse data, define requirements, and develop effective solutions Implementing process improvements and supporting organisational change as part of project delivery - Managing risks, issues, and dependencies, providing clear updates and reports to stakeholders and governance boards - Coordinating project closure and ensuring a smooth handover into business-as-usual operations - Motivating, guiding, and supporting project team members, including analysts, testers, and technical specialists Do you want your technical and project management skills to have real purpose? Join us and help deliver impactful technology solutions that support people affected by dementia and drive meaningful change across Alzheimer's Society. Important Dates Deadline for applications: 23:59 on Sunday 18th January 2026. 1st stage Interviews: Wednesday 28th & Thursday 29th January 2026 2nd stage Interviews: W/C 2nd February 2026 There will be a 10-minute presentation to prepare and present at the interview. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Jan 09, 2026
Full time
Alzheimer's Society, the UK's leading dementia charity, is seeking an IT Project Manager to play a key role in delivering and shaping our technology transformation. In this role, you'll lead a diverse portfolio of IT projects, working closely with technical specialists, business analysts, and colleagues across the organisation. From initiation through to delivery and transition into business-as-usual, you'll be responsible for planning, budgeting, risk and dependency management, governance, and clear reporting. You'll also help drive positive technology change, share best practice in project and change management, and represent IT within larger, cross-organisational programmes. This role blends strong technical understanding with excellent project management skills and offers the opportunity to work with a high degree of autonomy while making a meaningful impact in a dynamic and evolving environment. Projects are delivered using the Society's project management framework, aligned to PRINCE2, alongside an increasing use of Agile and hybrid delivery approaches as our ways of working continue to evolve. About you: You are an experienced IT or Technical Project Manager with a proven track record of delivering technology projects from initiation through to completion. You're comfortable working in complex, fast-paced environments, managing multiple priorities, and maintaining a clear focus on quality, outcomes, and value. You have a solid understanding of IT systems and delivery processes and are confident applying structured project management approaches, alongside Agile/hybrid ways of working and have some line management experience managing projects coordinators. You excel at building positive relationships and communicating clearly with a wide range of stakeholders, from technical teams to non-technical colleagues. Collaborative and organised, you bring a proactive, problem-solving mindset and a commitment to continuous improvement. You're motivated by work with purpose and are keen to use your skills and experience to help deliver meaningful change for people affected by dementia. You'll have: - Extensive experience managing end-to-end IT projects, from planning and initiation through to delivery and closure - Strong working knowledge of PRINCE2, alongside experience using Agile or hybrid project delivery approaches - Proven ability to lead technical teams and collaborate effectively across departments - Experience delivering change, including process improvement and organisational process re-engineering - Excellent organisational, time management, and risk management skills - A strong track record of engaging and communicating with a wide range of stakeholders, including senior leaders - Proficiency in project management tools and the Microsoft Office suite - Experience mentoring, coaching, or supporting colleagues in project and change management best practice What you'll focus on: - Delivering projects aligned to the IT Roadmap and strategic objectives, ensuring outcomes meet agreed time, cost, and quality measures - Engaging stakeholders across the organisation to secure input, commitment, and support throughout the project lifecycle - Working closely with the Business Engagement Manager to identify and track project benefits - Partnering with business analysts to analyse data, define requirements, and develop effective solutions Implementing process improvements and supporting organisational change as part of project delivery - Managing risks, issues, and dependencies, providing clear updates and reports to stakeholders and governance boards - Coordinating project closure and ensuring a smooth handover into business-as-usual operations - Motivating, guiding, and supporting project team members, including analysts, testers, and technical specialists Do you want your technical and project management skills to have real purpose? Join us and help deliver impactful technology solutions that support people affected by dementia and drive meaningful change across Alzheimer's Society. Important Dates Deadline for applications: 23:59 on Sunday 18th January 2026. 1st stage Interviews: Wednesday 28th & Thursday 29th January 2026 2nd stage Interviews: W/C 2nd February 2026 There will be a 10-minute presentation to prepare and present at the interview. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Jan 09, 2026
Full time
About the Role We are looking for a Senior Salesforce Administrator to take a lead role in the ongoing development, stability, and optimisation of Salesforce at Telegraph Media Group. This role is central to supporting our AI-driven transformation and ensuring the integrity of a complex Service Cloud + Zuora subscription ecosystem. You will oversee advanced BAU work, drive key AI initiatives (Agentforce & Einstein for Service), and work closely with developers, architects, and business stakeholders to deliver scalable, resilient solutions. You will be responsible for advanced configuration, automation, troubleshooting, flow design, and deployment processes. The position sits at the heart of our digital and customer operations strategy and is ideal for someone who wants to work across modern Salesforce capabilities, including Agentforce for Service, Einstein Copilot actions, and intelligent automation across channels. You will lead on higher-complexity work, act as a subject-matter expert, and play a key part in shaping TMG's AI roadmap. To be successful in this role, you will need proven experience within Agent Force and Einstein for Service. Key Responsibilities Platform Ownership & Advanced Administration Act as a senior system administrator across TMG's Salesforce platform, with ownership of advanced BAU tasks and complex support requests. Design, build, debug, and optimise Flows, orchestrations, automations, and error-handling frameworks. Lead the investigation and resolution of complex issues, including failures in integrations, flows, API-driven processes, and subscription logic (Zuora/MPP). Oversee release management alongside developers, including participating in deployment rota, validating builds, and ensuring sandboxes remain aligned with production. Agentforce / Einstein Lead the configuration and expansion of Agentforce for Service, including: New agent builds or updates to existing agents Reasoning engine filters and deterministic behaviour Action orchestration and topic configuration Testing, regression, and behavioural tuning Support the rollout of Einstein for Service capabilities, including: Service Replies / Email Drafts Article Recommendations Case Wrap-Up enhancements Case Classification improvements Einstein Copilot Actions and future expansions such as Next Best Action/Service Plans Stay current with rapidly evolving AI features and help guide internal adoption. Collaboration, Stakeholder Engagement & Delivery Work closely with our developers and QAs on solution design, technical refinement, and deployment readiness. Partner with the business to translate requirements into actionable Salesforce solutions that are scalable and maintainable. Document configuration, logic, and release steps in Jira/Confluence. Assist in internal training and enablement, helping bring AI and automation features into day-to-day agent workflows. Governance, Data Quality & Platform Hygiene Conduct regular platform health checks, audits, and maintenance cycles. Support data quality initiatives, ensuring accuracy across subscriptions, offers, case management, and customer objects. Contribute to improving platform governance processes, including testing, change control, and regression cycles. Essential Skills Salesforce Skills Strong, hands on experience configuring Service Cloud in a complex environment. Expert level Flow creation, troubleshooting, and optimisation. Experience with deployments, change sets/devops tooling, and sandbox management. Ability to design scalable, maintainable solutions that follow platform best practices. Strong understanding of Salesforce data structures, APIs, and error handling principles. Experience with Omni Channel, case assignment routing, and automation around service operations. AI/Agentforce/Einstein Experience working with Agentforce / AI Agents or a strong ability to learn rapidly. Familiarity with Einstein for Service tools (Email Drafts, Case Wrap Up, Article Recommendations, Case Classification). Ideally holds Agentforce Specialist certification or relevant Trailhead credentials. Working Style & Delivery Proven experience in a senior admin or advanced second line Salesforce role. Comfortable taking ownership of complex BAU issues and leading technical resolution. Experience working in Agile delivery teams with Jira/Confluence. Strong communication skills with both technical and non technical stakeholders. Ability to support and guide junior admins and act as a subject matter expert. Desirable Skills Understanding of subscription platforms (Zuora, MPP) and subscription lifecycle logic. Background working in a multi system environment with integrations and API monitoring. Exposure to Data Cloud or interest in learning it. Experience with Next Best Action or any other similar decisioning frameworks. The nature of our industry means life at the Telegraph Media Group is fast paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work life balance. Training and development With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career. Our commitment to inclusion At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio economic background, religion and/or belief. We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware. To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 01-Sep-2025 20132 Connect to your Industry Deloitte's strategy is to be the market leader in SAP enabled Transformations. We are recruiting exceptional individuals to provide leadership and expertise to sell and deliver groundbreaking, digital S/4HANA and SAP-enabled Finance Transformation Programmes. Deloitte has a long-standing relationship with SAP. We advise, implement, and operate transformational solutions in SAP that create world-class business capabilities across organisations. You will be part of a diverse team that challenges itself to provide innovative solutions in high profile, complex projects. Working alongside excellent colleagues from around the firm and across the globe, Deloitte is an environment where you and your career can flourish. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Senior Manager in our Technology and Transformation SAP practice you will specialise in SAP Financial Accounting and Group Reporting, where you will have the opportunity to: Lead a team of high-performing functional consultants to design and build SAP finance enabled business solutions for delivery of large-scale S/4HANA transformation programmes. Apply the latest SAP functionality to help your clients realise their transformation goals. Demonstrate your understanding and experience of business process design and enabling this through SAP functionality. Embrace standard SAP wherever possible and ensure that enhancements proposed consider the latest techniques. Build and foster strong client stakeholder relationships. Lead practice development activities to support sales initiatives and internal capability development. Provide development and performance feedback to mentor members of your team and help us to develop our junior talent. Keep up to date with knowledge of recent SAP S/4HANA Financial Accounting innovations and roadmap. Work with the latest SAP technology including AI and automation innovations. Access SAP and professional developmental training through internal (e.g. Deloitte University) and external provision (e.g. via SAP Learning Hub). Attain and maintain SAP certification. Connect to your skills and professional experience To be successful in this role you are required to demonstrate experience of: Subject matter expertise in core SAP S/4HANA Financial Accounting including General Ledger, Group Reporting, Asset Accounting, Accounts Payable and Accounts Receivable. A strong understanding of financial accounting principles, concepts, and processes especially around Month End Close, Financial Consolidation, Group Accounting and Intercompany for multinational organisations. Experience designing the SAP Enterprise Structure aligned to your client's organisation and business structures. Leading fit to standard workshops and can translate requirements into a functional design. Execution and management of configuration of multiple SAP S/4HANA modules. Reviewing and creating design documentation, functional specifications and other planned deliverables. Providing quality assurance of the work delivered by your team. Programme delivery using agile and/or waterfall implementation methodologies. Operating within project governance frameworks including planning activities, management of project risks, issues and change requests. Strong communication skills (written and oral) with clients and colleagues both on and offshore. Stakeholder management skills and ability to forge good professional relationships with your leaders and peers. Understanding and experience of getting the most from SAP Best Practices. As this role will be for clients in the public sector, SC Clearance or ability to be security cleared is essential. Qualified/Part-Qualified ACA/CIMA/ACCA or equivalent. Security cleared / ability to gain security clearance, to be able to support activities in the Public Sector. Knowledge of IFRS, GAAP and other financial reporting standards. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester, Bristol, Edinburgh or Glasgow with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Jan 09, 2026
Full time
Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 01-Sep-2025 20132 Connect to your Industry Deloitte's strategy is to be the market leader in SAP enabled Transformations. We are recruiting exceptional individuals to provide leadership and expertise to sell and deliver groundbreaking, digital S/4HANA and SAP-enabled Finance Transformation Programmes. Deloitte has a long-standing relationship with SAP. We advise, implement, and operate transformational solutions in SAP that create world-class business capabilities across organisations. You will be part of a diverse team that challenges itself to provide innovative solutions in high profile, complex projects. Working alongside excellent colleagues from around the firm and across the globe, Deloitte is an environment where you and your career can flourish. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, we lead the way , serve with integrity , take care of each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Senior Manager in our Technology and Transformation SAP practice you will specialise in SAP Financial Accounting and Group Reporting, where you will have the opportunity to: Lead a team of high-performing functional consultants to design and build SAP finance enabled business solutions for delivery of large-scale S/4HANA transformation programmes. Apply the latest SAP functionality to help your clients realise their transformation goals. Demonstrate your understanding and experience of business process design and enabling this through SAP functionality. Embrace standard SAP wherever possible and ensure that enhancements proposed consider the latest techniques. Build and foster strong client stakeholder relationships. Lead practice development activities to support sales initiatives and internal capability development. Provide development and performance feedback to mentor members of your team and help us to develop our junior talent. Keep up to date with knowledge of recent SAP S/4HANA Financial Accounting innovations and roadmap. Work with the latest SAP technology including AI and automation innovations. Access SAP and professional developmental training through internal (e.g. Deloitte University) and external provision (e.g. via SAP Learning Hub). Attain and maintain SAP certification. Connect to your skills and professional experience To be successful in this role you are required to demonstrate experience of: Subject matter expertise in core SAP S/4HANA Financial Accounting including General Ledger, Group Reporting, Asset Accounting, Accounts Payable and Accounts Receivable. A strong understanding of financial accounting principles, concepts, and processes especially around Month End Close, Financial Consolidation, Group Accounting and Intercompany for multinational organisations. Experience designing the SAP Enterprise Structure aligned to your client's organisation and business structures. Leading fit to standard workshops and can translate requirements into a functional design. Execution and management of configuration of multiple SAP S/4HANA modules. Reviewing and creating design documentation, functional specifications and other planned deliverables. Providing quality assurance of the work delivered by your team. Programme delivery using agile and/or waterfall implementation methodologies. Operating within project governance frameworks including planning activities, management of project risks, issues and change requests. Strong communication skills (written and oral) with clients and colleagues both on and offshore. Stakeholder management skills and ability to forge good professional relationships with your leaders and peers. Understanding and experience of getting the most from SAP Best Practices. As this role will be for clients in the public sector, SC Clearance or ability to be security cleared is essential. Qualified/Part-Qualified ACA/CIMA/ACCA or equivalent. Security cleared / ability to gain security clearance, to be able to support activities in the Public Sector. Knowledge of IFRS, GAAP and other financial reporting standards. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." - Sophia, Technology & Transformation "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, Technology & Transformation Our hybrid working policy You'll be based in London, Manchester, Bristol, Edinburgh or Glasgow with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Senior Customer Journey Manager page is loaded Senior Customer Journey Managerlocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 20, 2026 (13 days left to apply)job requisition id: 149586 End Date Monday 19 January 2026 Salary Range £76,194 - £89,640 Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Customer Journey Manager SALARY: £76,194 - £89,640 LOCATION: Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site listed above. About this opportunity This is a unique opportunity to work at the cutting edge of AI within the Group, helping define the blueprint for next-generation operations.We're the newly formed Hive Lab, an integral part of the amazing Colleague Channels Platform. Our mission is to innovate and enhance customer journeys and drive growth by leveraging cutting-edge Agentic AI solutions. We take pride in our strong culture, with a key focus on inclusivity, innovation, and continuous learning.During 2025 we have delivered a Proof of Concept using the latest Agentic tech and have identified significant value for LBG. In 2026 we want to take this journey further - aiming to build this new capability while always looking for opportunities to innovate and go further for our customers and colleagues. This role presents an exciting opportunity to enhance customer value by becoming more data-driven, and utilising predictive, leading-edge technology.We're passionate about being northern-based and putting the North on the map for LBG. Join us and be part of this exciting journey!We're looking for a Senior Customer Journey Manager to join our new lab, where you'll play a crucial role in product development, assisting the Senior Product Owners and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions.We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. The key responsibilities of the role Independently understands the end-to-end customer journeys across multiple areas within Consumer Relationships Integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey. Defines high-level requirements and supports incubation of new solutions to address customer problems. Oversees the delivery of quality Customer Journey and process maps. Continually evaluates the effectiveness of the journey from a customer and business perspective using data-led insights. Lead a team of CJMs to deliver brilliant customer experiences - both line managing directly and coaching as the CJM Practice Lead for the Lab Work with our Engineering teams to work out the best solution to meet customer needs Displays a continuous improvement mentality to their journey. Coordinate cross functional alignment on journeys. Skills we're looking for Customer Journey Management - End to end design and optimisation of customer and colleague journeys Data & Insight - Strong analytical skills; ability to interpret data and drive evidence based decisions. Agile Delivery - Experience working in Agile environments; backlog shaping and iterative delivery. Technical Awareness - High level understanding of payments architecture and integrations. Regulatory Knowledge - Familiarity with Payments and KYC compliance requirements. Leadership - Validated ability to lead, coach and develop teams; drive change in complex environments. Stakeholder Management - Strong communication and influencing skills across technical and business teams. Problem Solving & Adaptability - Ability to navigate ambiguity and deliver solutions in fast paced settings. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:• A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping• 30 days' holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Jan 09, 2026
Full time
Senior Customer Journey Manager page is loaded Senior Customer Journey Managerlocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 20, 2026 (13 days left to apply)job requisition id: 149586 End Date Monday 19 January 2026 Salary Range £76,194 - £89,640 Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Customer Journey Manager SALARY: £76,194 - £89,640 LOCATION: Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site listed above. About this opportunity This is a unique opportunity to work at the cutting edge of AI within the Group, helping define the blueprint for next-generation operations.We're the newly formed Hive Lab, an integral part of the amazing Colleague Channels Platform. Our mission is to innovate and enhance customer journeys and drive growth by leveraging cutting-edge Agentic AI solutions. We take pride in our strong culture, with a key focus on inclusivity, innovation, and continuous learning.During 2025 we have delivered a Proof of Concept using the latest Agentic tech and have identified significant value for LBG. In 2026 we want to take this journey further - aiming to build this new capability while always looking for opportunities to innovate and go further for our customers and colleagues. This role presents an exciting opportunity to enhance customer value by becoming more data-driven, and utilising predictive, leading-edge technology.We're passionate about being northern-based and putting the North on the map for LBG. Join us and be part of this exciting journey!We're looking for a Senior Customer Journey Manager to join our new lab, where you'll play a crucial role in product development, assisting the Senior Product Owners and the broader product team in understanding, measuring and orchestrating Customer Journeys with a focus on technology and on integrating across functions.We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. The key responsibilities of the role Independently understands the end-to-end customer journeys across multiple areas within Consumer Relationships Integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey. Defines high-level requirements and supports incubation of new solutions to address customer problems. Oversees the delivery of quality Customer Journey and process maps. Continually evaluates the effectiveness of the journey from a customer and business perspective using data-led insights. Lead a team of CJMs to deliver brilliant customer experiences - both line managing directly and coaching as the CJM Practice Lead for the Lab Work with our Engineering teams to work out the best solution to meet customer needs Displays a continuous improvement mentality to their journey. Coordinate cross functional alignment on journeys. Skills we're looking for Customer Journey Management - End to end design and optimisation of customer and colleague journeys Data & Insight - Strong analytical skills; ability to interpret data and drive evidence based decisions. Agile Delivery - Experience working in Agile environments; backlog shaping and iterative delivery. Technical Awareness - High level understanding of payments architecture and integrations. Regulatory Knowledge - Familiarity with Payments and KYC compliance requirements. Leadership - Validated ability to lead, coach and develop teams; drive change in complex environments. Stakeholder Management - Strong communication and influencing skills across technical and business teams. Problem Solving & Adaptability - Ability to navigate ambiguity and deliver solutions in fast paced settings. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.We also offer a wide-ranging benefits package, which includes:• A generous pension contribution of up to 15%• An annual performance-related bonus• Share schemes including free shares• Benefits you can adapt to your lifestyle, such as discounted shopping• 30 days' holiday, with bank holidays on top• A range of wellbeing initiatives and generous parental leave policiesIf you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
As a senior project manager, your role will be to project manage the delivery of industrial and utility scale solar / BESS (Battery Energy Storage System) assets, covering the commercial and technical aspects from contract signature through delivery to commercial handover. This is a pivotal role within the renewable energy sector, ensuring the successful execution of projects that contribute to a sustainable future. Your Profile / Our Requirements Bachelor's degree in Engineering, Project Management, or equivalent experience. Professional certification (e.g., PMP, PRINCE2, Agile, PMI-ACP) strongly preferred. Experience in delivering solar and energy storage projects. Experience with Microsoft Projects. A proven track record of project management with experience in grid-connected solar projects during the construction phase. Adept at building productive relationships with internal and external stakeholders to successfully reach project realisation. Self-motivated with the capability to work independently and remotely within a supportive and collaborative company. Proven ability to manage cross-functional teams and deliver projects in fast-paced environments. Your Duties Will Include Collaborating within cross-functional teams, including engineers, designers, and contractors, to maintain high standards of health and safety and quality on projects. Financial management of projects and approval of invoices. Driving EPC (Engineering, Procurement, and Construction) activities and deliverables, chairing regular team meetings, and ensuring minutes and actions are issued. Effectively communicating with multiple stakeholders regarding project needs and goals. Managing contractual obligations and project timelines. Supporting the enhancement of best practice methods, valuation processes, knowledge management, and internal tools and templates. We Offer You Excellent company culture. Trusted responsibilities with opportunities to grow, both personally and professionally. Further development opportunities in an international environment with individual training opportunities for your professional career. An opportunity to work with friendly, supportive, and collaborative colleagues who are actively contributing to a profitable, growing, and successful global group. International travel opportunities. Hybrid working scheme. Apply now to join our client's team and take the next step in your professional career within the renewable energy sector!
Jan 09, 2026
Full time
As a senior project manager, your role will be to project manage the delivery of industrial and utility scale solar / BESS (Battery Energy Storage System) assets, covering the commercial and technical aspects from contract signature through delivery to commercial handover. This is a pivotal role within the renewable energy sector, ensuring the successful execution of projects that contribute to a sustainable future. Your Profile / Our Requirements Bachelor's degree in Engineering, Project Management, or equivalent experience. Professional certification (e.g., PMP, PRINCE2, Agile, PMI-ACP) strongly preferred. Experience in delivering solar and energy storage projects. Experience with Microsoft Projects. A proven track record of project management with experience in grid-connected solar projects during the construction phase. Adept at building productive relationships with internal and external stakeholders to successfully reach project realisation. Self-motivated with the capability to work independently and remotely within a supportive and collaborative company. Proven ability to manage cross-functional teams and deliver projects in fast-paced environments. Your Duties Will Include Collaborating within cross-functional teams, including engineers, designers, and contractors, to maintain high standards of health and safety and quality on projects. Financial management of projects and approval of invoices. Driving EPC (Engineering, Procurement, and Construction) activities and deliverables, chairing regular team meetings, and ensuring minutes and actions are issued. Effectively communicating with multiple stakeholders regarding project needs and goals. Managing contractual obligations and project timelines. Supporting the enhancement of best practice methods, valuation processes, knowledge management, and internal tools and templates. We Offer You Excellent company culture. Trusted responsibilities with opportunities to grow, both personally and professionally. Further development opportunities in an international environment with individual training opportunities for your professional career. An opportunity to work with friendly, supportive, and collaborative colleagues who are actively contributing to a profitable, growing, and successful global group. International travel opportunities. Hybrid working scheme. Apply now to join our client's team and take the next step in your professional career within the renewable energy sector!
Senior Manager - Risk - Data and Feeds, Data & Analytics page is loaded Senior Manager - Risk - Data and Feeds, Data & Analyticslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLondon Stock Exchange Group (LSEG) are looking for Risk professionals in London!LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This Group Risk role covers all aspects of Operational, Financial and Strategic risk from a 2nd Line of Defence perspective, giving exposure to all areas of the Group.The Data & Analytics (D&A) risk team provides risk advice and oversight to the business, and supports the co-ordination of reporting and analysis of the risk profile.Based in London, the role works with the Risk Lead for the D&A Data and Feeds business (incorporating Real-Time, Quant & Economic Data, Pricing & Reference Services, News & Text, and Digital Wealth sub-businesses). Specifically, this role will provide 2nd line risk oversight to the Data and Feeds business unit. This includes LSEG and strategic partnerships for next-generation data and analytics, A.I. integration and cloud infrastructure solutions which was announced in December 2022. Data and Feeds provides access and solutions to market leading financial data, news, text, analytics and technology across the latency spectrum. We're looking for candidates who are curious about our ambitious business and want to influence 'Safe Growth' in a rapidly changing industry. What you'll be doing: Maintaining oversight of risks to the existing Data and Feeds products and services and the supporting infrastructure components Guidance during development, transition and client migration to future states Identifying core considerations around technology, data & A.I. requirements including cloud infrastructure; data platform, architecture, quality and pipelines Partnering on the redevelopment of products and services from a technology and data perspective, influencing direction to integrate risk considerations Identifying risks associated with the technical design and delivery of a new platform Helping to evaluate risks across the business including BAU risks, transformation risks, programme change, incident analysis, and monitoring of Key Risk Indicators (KRIs) Driving the maturity of the Enterprise Risk Framework across the Data and Feeds business Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs Supporting the First Line team in delivering and maintaining the Risk and Control Assessment (RCA), whilst providing effective and robust review and challenge, ensuring effective risk remediation actions are identified to address control vulnerabilities Ensuring all risks identified as being outside appetite have remediation plans which are monitored through the relevant governance forums Attending incident review meetings and providing trend analysis of incidents from a Second Line risk perspective Conducting topical investigations to deliver fresh risk insights Providing independent Second Line assessment of emerging and change risks associated with new strategy, new products and major projects Supporting First Line to gather controls to ensure a complete and accurate control inventory Contributing to the collation and preparation of materials for risk reporting committees Identifying and reporting risks to relevant committees, key business partners and senior leaders, providing expert advice and guidance in all matters relating to risk management for relevant areas Analysing key risk indicators and management information for new insights Collaborating as part of the D&A Divisional Risk coverage team and across the broader Group Risk team, and engaging relevant partners in other Divisions, e.g. Technology, Operations and Corporate functions You'll bring: Demonstrable experience in Infrastructure Technology / Cloud development and architecture Experience in Non-Financial Risk Management (Technology / Data) with strategic technology change projects Familiarity with agile working practices Grounding in A.I. integration preferred Credibility and expertise to influence at the senior management level, providing active challenge in senior forums and with partners Good judgement with experience of balancing challenging factors to deliver optimal outcomes Ability to translate risk analysis of the BAU, transitional and end-states into impactful risk language and distil key messages for discussion Adaptability to work within a dynamic and ambitious businessAt LSEG, we believe that creating a diverse, equitable and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose
Jan 09, 2026
Full time
Senior Manager - Risk - Data and Feeds, Data & Analytics page is loaded Senior Manager - Risk - Data and Feeds, Data & Analyticslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLondon Stock Exchange Group (LSEG) are looking for Risk professionals in London!LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This Group Risk role covers all aspects of Operational, Financial and Strategic risk from a 2nd Line of Defence perspective, giving exposure to all areas of the Group.The Data & Analytics (D&A) risk team provides risk advice and oversight to the business, and supports the co-ordination of reporting and analysis of the risk profile.Based in London, the role works with the Risk Lead for the D&A Data and Feeds business (incorporating Real-Time, Quant & Economic Data, Pricing & Reference Services, News & Text, and Digital Wealth sub-businesses). Specifically, this role will provide 2nd line risk oversight to the Data and Feeds business unit. This includes LSEG and strategic partnerships for next-generation data and analytics, A.I. integration and cloud infrastructure solutions which was announced in December 2022. Data and Feeds provides access and solutions to market leading financial data, news, text, analytics and technology across the latency spectrum. We're looking for candidates who are curious about our ambitious business and want to influence 'Safe Growth' in a rapidly changing industry. What you'll be doing: Maintaining oversight of risks to the existing Data and Feeds products and services and the supporting infrastructure components Guidance during development, transition and client migration to future states Identifying core considerations around technology, data & A.I. requirements including cloud infrastructure; data platform, architecture, quality and pipelines Partnering on the redevelopment of products and services from a technology and data perspective, influencing direction to integrate risk considerations Identifying risks associated with the technical design and delivery of a new platform Helping to evaluate risks across the business including BAU risks, transformation risks, programme change, incident analysis, and monitoring of Key Risk Indicators (KRIs) Driving the maturity of the Enterprise Risk Framework across the Data and Feeds business Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs Supporting the First Line team in delivering and maintaining the Risk and Control Assessment (RCA), whilst providing effective and robust review and challenge, ensuring effective risk remediation actions are identified to address control vulnerabilities Ensuring all risks identified as being outside appetite have remediation plans which are monitored through the relevant governance forums Attending incident review meetings and providing trend analysis of incidents from a Second Line risk perspective Conducting topical investigations to deliver fresh risk insights Providing independent Second Line assessment of emerging and change risks associated with new strategy, new products and major projects Supporting First Line to gather controls to ensure a complete and accurate control inventory Contributing to the collation and preparation of materials for risk reporting committees Identifying and reporting risks to relevant committees, key business partners and senior leaders, providing expert advice and guidance in all matters relating to risk management for relevant areas Analysing key risk indicators and management information for new insights Collaborating as part of the D&A Divisional Risk coverage team and across the broader Group Risk team, and engaging relevant partners in other Divisions, e.g. Technology, Operations and Corporate functions You'll bring: Demonstrable experience in Infrastructure Technology / Cloud development and architecture Experience in Non-Financial Risk Management (Technology / Data) with strategic technology change projects Familiarity with agile working practices Grounding in A.I. integration preferred Credibility and expertise to influence at the senior management level, providing active challenge in senior forums and with partners Good judgement with experience of balancing challenging factors to deliver optimal outcomes Ability to translate risk analysis of the BAU, transitional and end-states into impactful risk language and distil key messages for discussion Adaptability to work within a dynamic and ambitious businessAt LSEG, we believe that creating a diverse, equitable and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose
Delivery Manager - Financial Services - 15m FTC Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Contract type: Fixed-Term Assignment Business area: Sainsbury's Tech Closing date: 13 January 2026 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Sainsburys Tech - Delivery Manager - Financial Services - 15m FTC We can consider a London, Coventry or Manchester base location for this role. As a Delivery Manager in Sainsbury's Tech you'll collaborate with our Product, Engineering, and business teams to lead the delivery of our key outcomes and programmes to generate customer, colleague, and business value. With a significant uplift in tech investment in the coming years, we have lots of transformational initiatives to deliver in Sainsbury's Tech and the Delivery Manager role will play a key part in our success to ensure delivery excellence. More about the role: Through partnering with multiple cross functional teams in Tech and stakeholders across the business, own the delivery of new products and complex changes in an agile environment. Tailor delivery approaches and methodologies, whilst setting up governance frameworks that are appropriate for the outcomes being delivered. Build and maintain underpinned plans, including deployments and rollout schedules. Manage stakeholders and define RACIs to ensure proper ownership of artefacts, decisions, and deliverables. Identify, anticipate, manage and communicate key risks, issues and dependencies, removing blockers for teams. Work collaboratively with Engineering, Product and other Delivery Managers to align on cross team dependencies, surfacing and dealing with conflicting demands, escalating where necessary. Utilise strong influencing skills to drive decision making with teams, stakeholders and with the Tech leadership. Report progress against key milestones regularly to all stakeholders and into Tech governance forums. Conduct post implementation reviews to drive a culture of continuous improvement and proven value delivery, ensuring that learnings are fed through the wider Tech approach to delivery. Coach and support junior Delivery Managers to manage their workloads and activities as part of overall delivery of an initiative. Actively contribute to the Delivery Community of Practice. More about you: Over 3 years' experience as a Project/Delivery Manager, supporting and managing the delivery of complex multi-team initiatives within a technical landscape including: Software Development incl. Web & Apps Hardware and Devices Application Development Networks/Connectivity Proven experience in Agile and Waterfall planning and successful delivery. Experience of working in a matrix organisation. Experience with managing compliance - Legal, regulatory, contractual, privacy, infosec, architecture. Highly proficient in status tracking and reporting, RAID, with experience of working with a company-wide governance framework. Proven experience in managing key change delivery activities such as task planning, workforce planning, system integration, quality management and testing, data migration, service transition, post implementation review, value delivery management. Strong organisational and prioritisation skills, as well as the ability to analyse and solve problems logically. Bold, curious, and resilient. Comfortable with driving decision making, challenging assumptions and taking risks. Highly effective at developing and maintaining strong working relationships across the business working in an authentic way. Experience working with and managing 3rd party technology partners/vendors. Strong communication skills to convey key messages, tailoring your approach as required to different audiences. Participate in technical detail, showing an understanding of the technical landscape whilst describing technical choices and trade-offs to stakeholders and leadership. Understanding of project/change budgets and how to manage them. Desirable certifications: Project/Program management frameworks: PMBOK, APM, PRINCE2 or similar Agile PM, SAFe Release Train Engineer / SAFe Agilist or similar Experience of end to end delivery of complex technology initiatives, ensuring outcomes are delivered on time, within budget and in line with Sainsbury's strategic objectives. Ability to partner closely with Product, Technology, Architecture and Business stakeholders to drive alignment, manage dependencies and remove delivery impediments across multiple teams. Able to provide clear, confident delivery leadership, including transparent reporting of progress, risks and issues to senior stakeholders and programme governance forums. Own delivery fundamentals including Planning, RAID management and Jira ensuring clear visibility of progress, dependencies, risks and mitigations throughout the delivery lifecycle. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Jan 09, 2026
Full time
Delivery Manager - Financial Services - 15m FTC Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Contract type: Fixed-Term Assignment Business area: Sainsbury's Tech Closing date: 13 January 2026 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Sainsburys Tech - Delivery Manager - Financial Services - 15m FTC We can consider a London, Coventry or Manchester base location for this role. As a Delivery Manager in Sainsbury's Tech you'll collaborate with our Product, Engineering, and business teams to lead the delivery of our key outcomes and programmes to generate customer, colleague, and business value. With a significant uplift in tech investment in the coming years, we have lots of transformational initiatives to deliver in Sainsbury's Tech and the Delivery Manager role will play a key part in our success to ensure delivery excellence. More about the role: Through partnering with multiple cross functional teams in Tech and stakeholders across the business, own the delivery of new products and complex changes in an agile environment. Tailor delivery approaches and methodologies, whilst setting up governance frameworks that are appropriate for the outcomes being delivered. Build and maintain underpinned plans, including deployments and rollout schedules. Manage stakeholders and define RACIs to ensure proper ownership of artefacts, decisions, and deliverables. Identify, anticipate, manage and communicate key risks, issues and dependencies, removing blockers for teams. Work collaboratively with Engineering, Product and other Delivery Managers to align on cross team dependencies, surfacing and dealing with conflicting demands, escalating where necessary. Utilise strong influencing skills to drive decision making with teams, stakeholders and with the Tech leadership. Report progress against key milestones regularly to all stakeholders and into Tech governance forums. Conduct post implementation reviews to drive a culture of continuous improvement and proven value delivery, ensuring that learnings are fed through the wider Tech approach to delivery. Coach and support junior Delivery Managers to manage their workloads and activities as part of overall delivery of an initiative. Actively contribute to the Delivery Community of Practice. More about you: Over 3 years' experience as a Project/Delivery Manager, supporting and managing the delivery of complex multi-team initiatives within a technical landscape including: Software Development incl. Web & Apps Hardware and Devices Application Development Networks/Connectivity Proven experience in Agile and Waterfall planning and successful delivery. Experience of working in a matrix organisation. Experience with managing compliance - Legal, regulatory, contractual, privacy, infosec, architecture. Highly proficient in status tracking and reporting, RAID, with experience of working with a company-wide governance framework. Proven experience in managing key change delivery activities such as task planning, workforce planning, system integration, quality management and testing, data migration, service transition, post implementation review, value delivery management. Strong organisational and prioritisation skills, as well as the ability to analyse and solve problems logically. Bold, curious, and resilient. Comfortable with driving decision making, challenging assumptions and taking risks. Highly effective at developing and maintaining strong working relationships across the business working in an authentic way. Experience working with and managing 3rd party technology partners/vendors. Strong communication skills to convey key messages, tailoring your approach as required to different audiences. Participate in technical detail, showing an understanding of the technical landscape whilst describing technical choices and trade-offs to stakeholders and leadership. Understanding of project/change budgets and how to manage them. Desirable certifications: Project/Program management frameworks: PMBOK, APM, PRINCE2 or similar Agile PM, SAFe Release Train Engineer / SAFe Agilist or similar Experience of end to end delivery of complex technology initiatives, ensuring outcomes are delivered on time, within budget and in line with Sainsbury's strategic objectives. Ability to partner closely with Product, Technology, Architecture and Business stakeholders to drive alignment, manage dependencies and remove delivery impediments across multiple teams. Able to provide clear, confident delivery leadership, including transparent reporting of progress, risks and issues to senior stakeholders and programme governance forums. Own delivery fundamentals including Planning, RAID management and Jira ensuring clear visibility of progress, dependencies, risks and mitigations throughout the delivery lifecycle. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Job Title: Senior Agile Delivery Manager Pay up to £57,946 - £75,748, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Ready to lead the charge in Agile delivery? Are you an inspiring leader who knows how to build high-performing teams and deliver exceptional digital products? Do you thrive in a fast-paced, collaborative environment where innova click apply for full job details
Jan 09, 2026
Full time
Job Title: Senior Agile Delivery Manager Pay up to £57,946 - £75,748, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Ready to lead the charge in Agile delivery? Are you an inspiring leader who knows how to build high-performing teams and deliver exceptional digital products? Do you thrive in a fast-paced, collaborative environment where innova click apply for full job details
eDiscovery Manager page is loaded eDiscovery Managerlocations: Londonposted on: Posted Todayjob requisition id: RLinklaters is a global law firm, providing legal services in 20 countries and through 30 offices.Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. The Role We are looking for an eDiscovery Manager to provide expert consulting and technical advice, with a particular focus on eDiscovery solutions. This role will drive global policies and ensure consistent implementation across regions by collaborating with senior leadership to align strategy and objectives. Acting as a subject matter expert in contentious LegalTech, you will also mentor team members to develop their expertise and deliver projects to the highest standards. You will join a globally connected, high-performing team that supports lawyers and practice groups in delivering exceptional client service and operational excellence. Your Key Responsibilities: Provide expert advice and support to contentious practices globally on all aspects of eDiscovery and other LegalTech tools. Ensure compliance with best practices, processes, and quality control across regions, maintaining consistency in service delivery. Enhance client relationships through direct engagement, ensuring matter optimisation aligns with client needs. Oversee project management and actively participate in projects from inception to completion, ensuring timely and effective delivery. Develop and implement policies for efficient resource allocation, balancing client requirements with regional demand. Collaborate with the Matter Optimisation Contentious Portfolio Manager to introduce new processes and workstreams, including Gen AI use cases. Provide technical expertise to troubleshoot and resolve issues, ensuring systems and services operate effectively. Assist in designing and delivering training programmes and materials for a range of end users. What we're looking for: Extensive experience (8+ years) in driving matter optimisation and implementing best eDiscovery practices within a global professional services environment, ideally in the legal sector. Proven track record in managing and delivering multiple LegalTech projects, with strong project planning and execution skills. Demonstrated ability to lead and develop high-performing teams, including resource allocation and performance management in complex, fast-paced settings. Strong technical proficiency in Relativity administration, including user access, security controls, performance monitoring, and advanced analytics; Relativity Master certification is highly desirable. Excellent understanding of pricing, profitability, and service delivery models within the legal industry, with a focus on innovation and continuous improvement. Professional certifications such as PMP or ITIL would be an advantage. What's on offer: This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessmentsFinance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services.Family & Lifestyle Electric car and cycle to work schemes. Emergency family care Additional holiday/birthday leave. Maternity/paternity/shared parental leave. Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)If you think this role would suit you, please click apply below. We look forward to hearing from you! Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles for business team roles ). This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.With second to none training and support, this is the place where you meet your future. This is Linklaters. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
Jan 09, 2026
Full time
eDiscovery Manager page is loaded eDiscovery Managerlocations: Londonposted on: Posted Todayjob requisition id: RLinklaters is a global law firm, providing legal services in 20 countries and through 30 offices.Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal. The Role We are looking for an eDiscovery Manager to provide expert consulting and technical advice, with a particular focus on eDiscovery solutions. This role will drive global policies and ensure consistent implementation across regions by collaborating with senior leadership to align strategy and objectives. Acting as a subject matter expert in contentious LegalTech, you will also mentor team members to develop their expertise and deliver projects to the highest standards. You will join a globally connected, high-performing team that supports lawyers and practice groups in delivering exceptional client service and operational excellence. Your Key Responsibilities: Provide expert advice and support to contentious practices globally on all aspects of eDiscovery and other LegalTech tools. Ensure compliance with best practices, processes, and quality control across regions, maintaining consistency in service delivery. Enhance client relationships through direct engagement, ensuring matter optimisation aligns with client needs. Oversee project management and actively participate in projects from inception to completion, ensuring timely and effective delivery. Develop and implement policies for efficient resource allocation, balancing client requirements with regional demand. Collaborate with the Matter Optimisation Contentious Portfolio Manager to introduce new processes and workstreams, including Gen AI use cases. Provide technical expertise to troubleshoot and resolve issues, ensuring systems and services operate effectively. Assist in designing and delivering training programmes and materials for a range of end users. What we're looking for: Extensive experience (8+ years) in driving matter optimisation and implementing best eDiscovery practices within a global professional services environment, ideally in the legal sector. Proven track record in managing and delivering multiple LegalTech projects, with strong project planning and execution skills. Demonstrated ability to lead and develop high-performing teams, including resource allocation and performance management in complex, fast-paced settings. Strong technical proficiency in Relativity administration, including user access, security controls, performance monitoring, and advanced analytics; Relativity Master certification is highly desirable. Excellent understanding of pricing, profitability, and service delivery models within the legal industry, with a focus on innovation and continuous improvement. Professional certifications such as PMP or ITIL would be an advantage. What's on offer: This role can be based in our London offices, with a hybrid working model available. Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:Health & Wellbeing Private Medical Insurance Free in-house fitness centre and subsidised health club memberships Free onsite GP service and periodic health assessmentsFinance Pension and flexible savings options Income protection and life assurance Mortgage advice and will-writing services.Family & Lifestyle Electric car and cycle to work schemes. Emergency family care Additional holiday/birthday leave. Maternity/paternity/shared parental leave. Travel insurance and season ticket loan Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)If you think this role would suit you, please click apply below. We look forward to hearing from you! Technical Skills This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required. Application Policy Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ( for legal roles for business team roles ). This is the place where talent meets opportunity and where passion meets purpose. At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.With second to none training and support, this is the place where you meet your future. This is Linklaters. In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance. Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. Position Purpose The Principal Consultant is a core member of a layered, multi disciplinary team responsible for designing, developing, testing and implementing a business solution. As the Principal Consultant, you will be accountable for the delivery and quality of all consulting assignments throughout the implementation lifecycle. The Principal Consultant will support the client's product proposition and operating model throughout the implementation of the Sonata software package. Part of your role as a Principal Consultant will be to mentor Senior Consultants and Business Consultants as well as own objective setting and performance feedback. Main Activities Define the scope of the project, understanding the client's business operating model to fit with Sonata. Influencing our clients to shape their requirements to match 'out of the box' functionality provided by Sonata. Validate client requirements, challenging where necessary to ensure clarity of business drivers, plus appropriate balance of cost/benefit and adopt/adapt. Ensure that the proposed solution aligns to the objectives and success criteria for the project. All business consulting documentation to be reviewed and approved by the Principal Consultant, ensuring high quality documentation. Pioneer and ensure appropriate use of, and adherence to Bravura processes and templates for all Consultant activities within the applicable projects and initiatives. Where necessary, author documentation and support triage. Use agile methodologies where appropriate, and support use of UML (structured use case specs) as a methodology. Ensure adherence to Business Consulting quality gates and readiness of specifications for build. Where necessary, handover requirements to Design and Build phase of project. Ratify the project's estimates of effort; ensuring the estimates are joined up, accurate and the work is delivered within the agreed commercials. Verify that the various project phases are well aligned and that participants understand the goals and deliverables. Provide guidance to the project management team in determining and ratifying scope change. Will have accountability for the overall quality of the delivered solution, advising clients on Sonata best practice. Ensuring project retrospective improvements highlighted for the consulting team are implemented. Ownership and proactive management of the quality and performance of all consultants under your remit. Setting of objectives and ownership of performance feedback for business consultants assigned to you. Assist in allocation of consultants to consultancy tasks including managing Consultant day to day activities, providing guidance on requirement elaboration, solution design and triage. Proactivelypromote, facilitate, and leadtraining and knowledge transferacross the Consulting team. Work with the project manager and solution architect to support overall delivery of the project. Additional Activities Build and maintain in-depth understanding of the products and propositions operated by current and prospective clients including knowledge of applicable industry regulations. Support engagement with both current and prospective clients through providing clear and effective presentation of system capabilities within SME scope, and their applicability to client propositions and requirements. Key Skills Effective influencing, leadership, coordination, motivational, negotiation and dispute resolution skills. Strong understanding of business requirements and technical limitations as determined by the application architecture. Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of technologies. Strong understanding and application of change management competencies. Strong skills with Microsoft Office tools particularly Project, Excel, Word, and PowerPoint. Understanding and management of complex release schedules and source management. Strong client management and collaboration skills. Ability to manage the competing demands of multiple, simultaneous projects and resilience to work effectively under time pressure. Ability to work in a team environment. Proactive approach to work. Proven eagerness for continual personal development. Organised with the ability to plan and achieve outcomes. Clear communication style, whether written or oral, effective in presentations. Typical Experience 8+ years' experience as a Business Analyst or Business Consultant with 12+ years working knowledge of the financial services industry. Be a subject matter expert in two to three areas at an SME level in the financial domain space. Proven experience of leading a feasibility/discovery phase with clients. Experience of UK retail savings and investment products. Experience of working within successful technology implementation programmes and software development. Operations team leadership within financial services. Educated to degree level (desirable but not necessary in a science, engineering or mathematical subject). So, what's next? We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick all the boxes, we'd still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Jan 09, 2026
Full time
At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. Position Purpose The Principal Consultant is a core member of a layered, multi disciplinary team responsible for designing, developing, testing and implementing a business solution. As the Principal Consultant, you will be accountable for the delivery and quality of all consulting assignments throughout the implementation lifecycle. The Principal Consultant will support the client's product proposition and operating model throughout the implementation of the Sonata software package. Part of your role as a Principal Consultant will be to mentor Senior Consultants and Business Consultants as well as own objective setting and performance feedback. Main Activities Define the scope of the project, understanding the client's business operating model to fit with Sonata. Influencing our clients to shape their requirements to match 'out of the box' functionality provided by Sonata. Validate client requirements, challenging where necessary to ensure clarity of business drivers, plus appropriate balance of cost/benefit and adopt/adapt. Ensure that the proposed solution aligns to the objectives and success criteria for the project. All business consulting documentation to be reviewed and approved by the Principal Consultant, ensuring high quality documentation. Pioneer and ensure appropriate use of, and adherence to Bravura processes and templates for all Consultant activities within the applicable projects and initiatives. Where necessary, author documentation and support triage. Use agile methodologies where appropriate, and support use of UML (structured use case specs) as a methodology. Ensure adherence to Business Consulting quality gates and readiness of specifications for build. Where necessary, handover requirements to Design and Build phase of project. Ratify the project's estimates of effort; ensuring the estimates are joined up, accurate and the work is delivered within the agreed commercials. Verify that the various project phases are well aligned and that participants understand the goals and deliverables. Provide guidance to the project management team in determining and ratifying scope change. Will have accountability for the overall quality of the delivered solution, advising clients on Sonata best practice. Ensuring project retrospective improvements highlighted for the consulting team are implemented. Ownership and proactive management of the quality and performance of all consultants under your remit. Setting of objectives and ownership of performance feedback for business consultants assigned to you. Assist in allocation of consultants to consultancy tasks including managing Consultant day to day activities, providing guidance on requirement elaboration, solution design and triage. Proactivelypromote, facilitate, and leadtraining and knowledge transferacross the Consulting team. Work with the project manager and solution architect to support overall delivery of the project. Additional Activities Build and maintain in-depth understanding of the products and propositions operated by current and prospective clients including knowledge of applicable industry regulations. Support engagement with both current and prospective clients through providing clear and effective presentation of system capabilities within SME scope, and their applicability to client propositions and requirements. Key Skills Effective influencing, leadership, coordination, motivational, negotiation and dispute resolution skills. Strong understanding of business requirements and technical limitations as determined by the application architecture. Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of technologies. Strong understanding and application of change management competencies. Strong skills with Microsoft Office tools particularly Project, Excel, Word, and PowerPoint. Understanding and management of complex release schedules and source management. Strong client management and collaboration skills. Ability to manage the competing demands of multiple, simultaneous projects and resilience to work effectively under time pressure. Ability to work in a team environment. Proactive approach to work. Proven eagerness for continual personal development. Organised with the ability to plan and achieve outcomes. Clear communication style, whether written or oral, effective in presentations. Typical Experience 8+ years' experience as a Business Analyst or Business Consultant with 12+ years working knowledge of the financial services industry. Be a subject matter expert in two to three areas at an SME level in the financial domain space. Proven experience of leading a feasibility/discovery phase with clients. Experience of UK retail savings and investment products. Experience of working within successful technology implementation programmes and software development. Operations team leadership within financial services. Educated to degree level (desirable but not necessary in a science, engineering or mathematical subject). So, what's next? We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick all the boxes, we'd still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Senior Oracle B2C Service Cloud (Right Now) Consultant - London / Reading Oracle B2C Service Cloud (Right Now) Senior Consultant London / Reading ; FTE We are seeking a highly experienced and motivated Oracle B2C Service Cloud (Right Now) Expert to join our dynamic team. This role requires a deep understanding of Right Now functionalities, technical capabilities, and integration strategies. The ideal candidate will be a techno functional professional capable of leading complex implementations, optimizing field service operations, and driving digital transformation for our clients. Your Role As Right Now SME : You will serve to facilitate the larger team by ensuring the scrum framework is followed. You should be committed to the scrum methodology, agile principles, and best practices-but should also remain flexible and open to opportunities for the team to improve their Agile way of working You will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development, and deployment You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Solution Design & Architecture: Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions, aligning with business objectives, industry best practices, and future scalability Translate complex business requirements into detailed technical specifications and solution designs. Design and implement end to end solutions, encompassing self service portals, agent desktops, knowledge management, and integration points Provide expert guidance on leveraging Oracle B2C Service Cloud features like Job Scheduler, Element Manager, Data Sync, and External Objects Stay current with the latest Oracle B2C Service Cloud features, enhancements, and roadmap, ensuring the integration of new functionalities Development & Customization: Design, develop, and maintain Oracle B2C Service Cloud applications, ensuring they meet business requirements and performance standards Develop and customize solutions using Oracle B2C Service Cloud tools and technologies, including: Custom Scripts, Custom Processes (Event Handlers) BUI Extensions/Add Ins, Business Rules Configuration, Workflows/Workspaces Report Analytics, Knowledgebase Extensive experience with REST APIs for integration with external systems Proficiency in programming languages and web technologies such as PHP, .NET, HTML, JavaScript, CSS, jQuery, ROQL, ConnectPHP Hands on experience with middleware/integration tools like Oracle Integration Cloud (OIC) Implementation & Support: Lead or participate in full lifecycle Oracle B2C Service Cloud implementations, from requirement gathering to deployment and post go live support Collaborate effectively with cross functional teams (business analysts, project managers, other technical teams) to ensure seamless system integration and successful project delivery Conduct gap analysis between business requirements and Oracle B2C Service Cloud capabilities Provide technical support and troubleshooting for Oracle B2C Service Cloud applications, identifying root causes and implementing effective solutions Perform system testing, optimization, and performance tuning to enhance application efficiency and user experience Leadership & Mentorship: Mentor and guide junior developers and consultants in Oracle B2C Service Cloud best practices and emerging technologies Lead design workshops and functional process workshops Manage project scope, timelines, and resource allocation for relevant workstreams Create detailed functional and technical documentation using flow diagrams, wireframes, and other relevant tools Drive adoption of Agile methodologies and DevOps practices Client & Team Collaboration: Act as a trusted advisor to clients, building strong relationships and effectively communicating technical concepts to both technical and non technical audiences Lead and facilitate solution design sessions, workshops, and user acceptance testing (UAT) with clients Mentor and provide technical expertise and guidance to junior team members, fostering their growth and ensuring solution quality Collaborate effectively with cross functional teams, including business analysts, developers, project managers, and Oracle support Provide status and issue reports to project managers and clients regularly Promote knowledge sharing, lessons learned, and best practices within the team Continuous Improvement & Leadership: Stay current with Oracle B2C Service Cloud, patches, and new features, assessing their impact on existing systems and recommending adoption strategies Identify and lead opportunities for process improvement and technological innovation within field service operations Contribute to strategic planning and goal setting for the department or function Demonstrate strong analytical, logical thinking, and problem solving skills Manage project workstreams, ensuring successful planning, budgeting, execution, and completion Your Profile Must-have: Should have extensive experience as Right Now Technical and Functional SME (around 8 10 years of experience) Should have a deep understanding of Oracle B2C Service Cloud architecture, data model, configuration, and customization capabilities Should have proven expertise in Oracle B2C Service Cloud solutions to optimize scheduling, routing, capacity planning, work order management, and mobile workforce management Should have rich experience in configuring RIGHT NOW application components: knowledge of Customizing RIGHT NOW using the plug in framework to enhance functionality and meet specific business needs, including capturing time and expenses; knowledge of all Oracle Cloud security policies, standards, and procedures Should be excellent planner when it comes to perform release planning and other delivery planning Should have excellent analytical, problem solving, and troubleshooting skills with a keen eye for detail Should be ready to be responsible for Coaching and mentoring team members Should have the ability to work independently and as part of a collaborative team, manage multiple priorities, and meet deadlines in a fast paced environment Oracle B2C Service Cloud certifications are a significant plus Other: High analytical skills High degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Why Infosys Infosys is a global leader in next generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
Jan 09, 2026
Full time
Senior Oracle B2C Service Cloud (Right Now) Consultant - London / Reading Oracle B2C Service Cloud (Right Now) Senior Consultant London / Reading ; FTE We are seeking a highly experienced and motivated Oracle B2C Service Cloud (Right Now) Expert to join our dynamic team. This role requires a deep understanding of Right Now functionalities, technical capabilities, and integration strategies. The ideal candidate will be a techno functional professional capable of leading complex implementations, optimizing field service operations, and driving digital transformation for our clients. Your Role As Right Now SME : You will serve to facilitate the larger team by ensuring the scrum framework is followed. You should be committed to the scrum methodology, agile principles, and best practices-but should also remain flexible and open to opportunities for the team to improve their Agile way of working You will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development, and deployment You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Solution Design & Architecture: Lead the architectural design and blueprinting of Oracle B2C Service Cloud solutions, aligning with business objectives, industry best practices, and future scalability Translate complex business requirements into detailed technical specifications and solution designs. Design and implement end to end solutions, encompassing self service portals, agent desktops, knowledge management, and integration points Provide expert guidance on leveraging Oracle B2C Service Cloud features like Job Scheduler, Element Manager, Data Sync, and External Objects Stay current with the latest Oracle B2C Service Cloud features, enhancements, and roadmap, ensuring the integration of new functionalities Development & Customization: Design, develop, and maintain Oracle B2C Service Cloud applications, ensuring they meet business requirements and performance standards Develop and customize solutions using Oracle B2C Service Cloud tools and technologies, including: Custom Scripts, Custom Processes (Event Handlers) BUI Extensions/Add Ins, Business Rules Configuration, Workflows/Workspaces Report Analytics, Knowledgebase Extensive experience with REST APIs for integration with external systems Proficiency in programming languages and web technologies such as PHP, .NET, HTML, JavaScript, CSS, jQuery, ROQL, ConnectPHP Hands on experience with middleware/integration tools like Oracle Integration Cloud (OIC) Implementation & Support: Lead or participate in full lifecycle Oracle B2C Service Cloud implementations, from requirement gathering to deployment and post go live support Collaborate effectively with cross functional teams (business analysts, project managers, other technical teams) to ensure seamless system integration and successful project delivery Conduct gap analysis between business requirements and Oracle B2C Service Cloud capabilities Provide technical support and troubleshooting for Oracle B2C Service Cloud applications, identifying root causes and implementing effective solutions Perform system testing, optimization, and performance tuning to enhance application efficiency and user experience Leadership & Mentorship: Mentor and guide junior developers and consultants in Oracle B2C Service Cloud best practices and emerging technologies Lead design workshops and functional process workshops Manage project scope, timelines, and resource allocation for relevant workstreams Create detailed functional and technical documentation using flow diagrams, wireframes, and other relevant tools Drive adoption of Agile methodologies and DevOps practices Client & Team Collaboration: Act as a trusted advisor to clients, building strong relationships and effectively communicating technical concepts to both technical and non technical audiences Lead and facilitate solution design sessions, workshops, and user acceptance testing (UAT) with clients Mentor and provide technical expertise and guidance to junior team members, fostering their growth and ensuring solution quality Collaborate effectively with cross functional teams, including business analysts, developers, project managers, and Oracle support Provide status and issue reports to project managers and clients regularly Promote knowledge sharing, lessons learned, and best practices within the team Continuous Improvement & Leadership: Stay current with Oracle B2C Service Cloud, patches, and new features, assessing their impact on existing systems and recommending adoption strategies Identify and lead opportunities for process improvement and technological innovation within field service operations Contribute to strategic planning and goal setting for the department or function Demonstrate strong analytical, logical thinking, and problem solving skills Manage project workstreams, ensuring successful planning, budgeting, execution, and completion Your Profile Must-have: Should have extensive experience as Right Now Technical and Functional SME (around 8 10 years of experience) Should have a deep understanding of Oracle B2C Service Cloud architecture, data model, configuration, and customization capabilities Should have proven expertise in Oracle B2C Service Cloud solutions to optimize scheduling, routing, capacity planning, work order management, and mobile workforce management Should have rich experience in configuring RIGHT NOW application components: knowledge of Customizing RIGHT NOW using the plug in framework to enhance functionality and meet specific business needs, including capturing time and expenses; knowledge of all Oracle Cloud security policies, standards, and procedures Should be excellent planner when it comes to perform release planning and other delivery planning Should have excellent analytical, problem solving, and troubleshooting skills with a keen eye for detail Should be ready to be responsible for Coaching and mentoring team members Should have the ability to work independently and as part of a collaborative team, manage multiple priorities, and meet deadlines in a fast paced environment Oracle B2C Service Cloud certifications are a significant plus Other: High analytical skills High degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Why Infosys Infosys is a global leader in next generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
London Stock Exchange Group
Nottingham, Nottinghamshire
WHAT YOU'LL BE DOING: Delivery Leadership: Own the delivery lifecycle for multiple concurrent initiatives, ensuring timely and high-quality outcomes. Agile Facilitation: Champion agile methodologies (Scrum, Kanban, Scaling), facilitate required ceremonies, and foster continuous improvement. Stakeholder Management: Build strong relationships with internal and external stakeholders, ensuring clear communication and alignment. This includes running stakeholder governance sessions for status tracking and escalated decision management. Risk & Compliance: Ensure delivery adheres to LSEG policy and standards required for an Tier 1 Important Business Service and fully meets Service Transition needs. Team Enablement: Support and coach development teams to achieve high performance and autonomy. Reporting & Metrics: Track delivery progress using JIRA & Asana, including any relevant metrics; provide transparent reporting to leadership. Dependency Management: Identify and manage cross-team dependencies and risks proactively. Budget & Resource Planning: Collaborate with finance and resource managers to ensure optimal resource allocation and capacity forecasting. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.We are looking for a Delivery Manager to join the AI &Automation team, as part of the Nottingham-based, Risk Intelligence Engineering organisation.The role will report into the Senior Delivery Manager and will play a crucial role in guiding our Agile teams to success through leading the planning and execution of work across the development and release lifecycle for our major delivery projects. Our portfolio consists of AI driven projects and therefore we are looking for a delivery manager with experience with LLMs in the project space. You will need to be familiar with traditional engineering practices and have some exposure and knowledge of the power and capability of LLMs. Experience of considerations when using LLMs, their governance, LLM evaluations and maybe even LLM Ops.You will work closely with cross-functional teams including Product Owners, Engineering, QA, and LLM Ops. You will own the delivery of projects and related portfolio roadmap; ensuring our teams are set up for success, removing impediments, and ensuring that our projects are delivered on time and within scope. Your expertise in Agile methodologies will help us continuously improve our processes and deliver high-quality products. It is encouraged that the candidate is likely to have experience handling the outputs and dependencies of multiple software development and/or infrastructure teams.LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: WHAT YOU'LL BRING: Preferred Experience and Qualifications: Experience in Finance sector and/or risk management Experience in AWS Bedrock LLM models Proven experience as a Delivery Lead or Manager or similar role in software development. Strong understanding of agile frameworks and delivery practices. Experience working in regulated environments (e.g., financial services, compliance, risk). Excellent communication, facilitation, and stakeholder engagement skills. Familiarity with tools such as Jira, Confluence, Asana, or similar. Ability to manage multiple priorities in a fast-paced environment.
Jan 09, 2026
Full time
WHAT YOU'LL BE DOING: Delivery Leadership: Own the delivery lifecycle for multiple concurrent initiatives, ensuring timely and high-quality outcomes. Agile Facilitation: Champion agile methodologies (Scrum, Kanban, Scaling), facilitate required ceremonies, and foster continuous improvement. Stakeholder Management: Build strong relationships with internal and external stakeholders, ensuring clear communication and alignment. This includes running stakeholder governance sessions for status tracking and escalated decision management. Risk & Compliance: Ensure delivery adheres to LSEG policy and standards required for an Tier 1 Important Business Service and fully meets Service Transition needs. Team Enablement: Support and coach development teams to achieve high performance and autonomy. Reporting & Metrics: Track delivery progress using JIRA & Asana, including any relevant metrics; provide transparent reporting to leadership. Dependency Management: Identify and manage cross-team dependencies and risks proactively. Budget & Resource Planning: Collaborate with finance and resource managers to ensure optimal resource allocation and capacity forecasting. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.We are looking for a Delivery Manager to join the AI &Automation team, as part of the Nottingham-based, Risk Intelligence Engineering organisation.The role will report into the Senior Delivery Manager and will play a crucial role in guiding our Agile teams to success through leading the planning and execution of work across the development and release lifecycle for our major delivery projects. Our portfolio consists of AI driven projects and therefore we are looking for a delivery manager with experience with LLMs in the project space. You will need to be familiar with traditional engineering practices and have some exposure and knowledge of the power and capability of LLMs. Experience of considerations when using LLMs, their governance, LLM evaluations and maybe even LLM Ops.You will work closely with cross-functional teams including Product Owners, Engineering, QA, and LLM Ops. You will own the delivery of projects and related portfolio roadmap; ensuring our teams are set up for success, removing impediments, and ensuring that our projects are delivered on time and within scope. Your expertise in Agile methodologies will help us continuously improve our processes and deliver high-quality products. It is encouraged that the candidate is likely to have experience handling the outputs and dependencies of multiple software development and/or infrastructure teams.LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. OUR PEOPLE: People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. ROLE SUMMARY: WHAT YOU'LL BRING: Preferred Experience and Qualifications: Experience in Finance sector and/or risk management Experience in AWS Bedrock LLM models Proven experience as a Delivery Lead or Manager or similar role in software development. Strong understanding of agile frameworks and delivery practices. Experience working in regulated environments (e.g., financial services, compliance, risk). Excellent communication, facilitation, and stakeholder engagement skills. Familiarity with tools such as Jira, Confluence, Asana, or similar. Ability to manage multiple priorities in a fast-paced environment.
London Stock Exchange Group
Nottingham, Nottinghamshire
Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Lead. Inspire. Deliver. As a key member of the departmental leadership team , you'll have the opportunity to develop strategy, influence decisions, and drive organisational success . What You'll Do Lead & Develop: Manage a team of Delivery Leads, fostering a high-performance culture and supporting career growth through coaching and mentoring. Drive Delivery Excellence: Coordinate multiple teams to deliver projects on time, within scope, and to budget, while nurturing continuous improvement. Be the Go-To Leader: Act as the escalation point for complex challenges and ensure delivery standards are met. Handle Resources: Be responsible for a significant budget, ensuring effective allocation and cost control. Engage & Influence: Build strong relationships with senior partners, communicate progress clearly, and align delivery with strategic objectives. Ensure Quality: Uphold governance, risk management, and assurance across all delivery teams. Shape the Future: Contribute to leadership discussions, influencing priorities and shaping delivery strategy. What You Bring Qualifications Degree or equivalent experience in a relevant field. Professional certifications (e.g., Agile, SAFe, PRINCE2, MSP) desirable. A high-profile leadership role with real influence and responsibility. Competitive salary and benefits package. Opportunities for career progression and professional development . A dynamic, encouraging environment where your ideas and leadership make a difference.We are seeking a hands-on, upbeat Senior Delivery Manager who flourishes with leading a successful delivery function and making a real impact. If you pride yourself on ensuring timely, high-quality delivery of programmes and projects , and have a consistent track record in leading complex delivery across diverse, multi-cultural teams-this is the role for you. Validated leadership experience , ideally in delivery or programme management. A track record of success in complex, multi-team environments . Strong line management and people development skills . Experience handling large budgets and financial accountability. Expertise in Agile, Lean, or hybrid delivery methodologies . Exceptional partner management, decision-making, and negotiation skills . Ability to inspire change and foster collaboration across diverse teams.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Jan 09, 2026
Full time
Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Lead. Inspire. Deliver. As a key member of the departmental leadership team , you'll have the opportunity to develop strategy, influence decisions, and drive organisational success . What You'll Do Lead & Develop: Manage a team of Delivery Leads, fostering a high-performance culture and supporting career growth through coaching and mentoring. Drive Delivery Excellence: Coordinate multiple teams to deliver projects on time, within scope, and to budget, while nurturing continuous improvement. Be the Go-To Leader: Act as the escalation point for complex challenges and ensure delivery standards are met. Handle Resources: Be responsible for a significant budget, ensuring effective allocation and cost control. Engage & Influence: Build strong relationships with senior partners, communicate progress clearly, and align delivery with strategic objectives. Ensure Quality: Uphold governance, risk management, and assurance across all delivery teams. Shape the Future: Contribute to leadership discussions, influencing priorities and shaping delivery strategy. What You Bring Qualifications Degree or equivalent experience in a relevant field. Professional certifications (e.g., Agile, SAFe, PRINCE2, MSP) desirable. A high-profile leadership role with real influence and responsibility. Competitive salary and benefits package. Opportunities for career progression and professional development . A dynamic, encouraging environment where your ideas and leadership make a difference.We are seeking a hands-on, upbeat Senior Delivery Manager who flourishes with leading a successful delivery function and making a real impact. If you pride yourself on ensuring timely, high-quality delivery of programmes and projects , and have a consistent track record in leading complex delivery across diverse, multi-cultural teams-this is the role for you. Validated leadership experience , ideally in delivery or programme management. A track record of success in complex, multi-team environments . Strong line management and people development skills . Experience handling large budgets and financial accountability. Expertise in Agile, Lean, or hybrid delivery methodologies . Exceptional partner management, decision-making, and negotiation skills . Ability to inspire change and foster collaboration across diverse teams.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Director of Retail When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. About the Role We are seeking an outstanding Director of Retail to lead one of Sense s most significant income-generating operations. This is a critical executive leadership role, responsible for the strategic direction, performance, and future resilience of 108 charity shops, employing over 300 staff and generating £15m annual turnover. Reporting directly to the Chief Finance & Commercial Officer, you will lead a national retail team and play a pivotal role in ensuring Sense s long-term financial sustainability. You will drive innovation, commercial excellence, and operational effectiveness - building a modern, resilient retail model that supports Sense s mission and responds to a fast-changing retail landscape. This is a hybrid role, working between home and our site in Crayford. There will also be regular travel to our charity shops across the UK. Key Objectives Develop and deliver a national retail strategy that drives sustainable income growth across physical shops and e-commerce. Lead digital and operational innovation to improve efficiency, enhance customer experience, and maximise profitability. Build strong strategic partnerships to extend reach, visibility, and income. Champion sector-leading retail practice, ensuring Sense remains competitive, agile, and future-focused. Key Responsibilities Provide inspirational leadership to a high-performing national retail team of staff and volunteers, fostering a culture of accountability, collaboration, and continuous improvement. Drive retail performance using data-led insights to identify opportunities, manage risk, and deliver results. Strengthen and diversify income streams, including expanding and optimising e-commerce. Lead financial planning and performance management, ensuring delivery of income targets and strong return on investment. Optimise the retail property portfolio to ensure value for money, profitability, and estate sustainability. Lead scenario planning and build operational resilience to respond effectively to market changes. Ensure robust governance, compliance, and risk management across all retail operations. Strengthen community engagement and deliver a consistent, high-quality customer experience across all retail locations. Represent Sense Retail externally, building influence with sector bodies, partners, and stakeholders. Embed sustainability and social responsibility into retail practices, supporting Sense s commitment to addressing the climate crisis. About You You will be a strategic, values-driven retail leader with the credibility and experience to operate at executive level. You will bring: Proven success in a senior retail leadership role within a large multi-site charity, public sector body, or comparable organisation. A strong track record of driving income growth, innovation, and transformation. Experience leading large, geographically dispersed teams through change. Deep knowledge of charity retail governance, regulation, and best practice. Strong financial acumen, with experience managing significant budgets and using performance analytics to inform decisions. Excellent communication and stakeholder management skills, including experience presenting to executive teams and boards. A clear commitment to equity, inclusion, and the rights of disabled people. Resilience, adaptability, and the ability to lead calmly and confidently in a complex environment. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Jan 09, 2026
Full time
Director of Retail When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. About the Role We are seeking an outstanding Director of Retail to lead one of Sense s most significant income-generating operations. This is a critical executive leadership role, responsible for the strategic direction, performance, and future resilience of 108 charity shops, employing over 300 staff and generating £15m annual turnover. Reporting directly to the Chief Finance & Commercial Officer, you will lead a national retail team and play a pivotal role in ensuring Sense s long-term financial sustainability. You will drive innovation, commercial excellence, and operational effectiveness - building a modern, resilient retail model that supports Sense s mission and responds to a fast-changing retail landscape. This is a hybrid role, working between home and our site in Crayford. There will also be regular travel to our charity shops across the UK. Key Objectives Develop and deliver a national retail strategy that drives sustainable income growth across physical shops and e-commerce. Lead digital and operational innovation to improve efficiency, enhance customer experience, and maximise profitability. Build strong strategic partnerships to extend reach, visibility, and income. Champion sector-leading retail practice, ensuring Sense remains competitive, agile, and future-focused. Key Responsibilities Provide inspirational leadership to a high-performing national retail team of staff and volunteers, fostering a culture of accountability, collaboration, and continuous improvement. Drive retail performance using data-led insights to identify opportunities, manage risk, and deliver results. Strengthen and diversify income streams, including expanding and optimising e-commerce. Lead financial planning and performance management, ensuring delivery of income targets and strong return on investment. Optimise the retail property portfolio to ensure value for money, profitability, and estate sustainability. Lead scenario planning and build operational resilience to respond effectively to market changes. Ensure robust governance, compliance, and risk management across all retail operations. Strengthen community engagement and deliver a consistent, high-quality customer experience across all retail locations. Represent Sense Retail externally, building influence with sector bodies, partners, and stakeholders. Embed sustainability and social responsibility into retail practices, supporting Sense s commitment to addressing the climate crisis. About You You will be a strategic, values-driven retail leader with the credibility and experience to operate at executive level. You will bring: Proven success in a senior retail leadership role within a large multi-site charity, public sector body, or comparable organisation. A strong track record of driving income growth, innovation, and transformation. Experience leading large, geographically dispersed teams through change. Deep knowledge of charity retail governance, regulation, and best practice. Strong financial acumen, with experience managing significant budgets and using performance analytics to inform decisions. Excellent communication and stakeholder management skills, including experience presenting to executive teams and boards. A clear commitment to equity, inclusion, and the rights of disabled people. Resilience, adaptability, and the ability to lead calmly and confidently in a complex environment. To apply Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying. Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time. No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable. Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role. For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Senior Graphic Designer Our client is seeking a talented Senior Graphic Designer to deliver a brilliant array of visual content that supports marketing and fundraising activity. This is an exceptional opportunity for a high-calibre graphic designer to take their career to the next level and use their extensive talents to build narrative and tell our client's amazing story. Location: Kent or Oxford (with hybrid working) Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Senior Graphic Designer, you will create, and lead others in the creation of exceptional visual design solutions that make our client's brand stand out, display their vision and engage with their audiences. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll be a key part of this process, working closely with the fundraising and marketing teams to elevate their visual offering, develop creative designs that meet needs and drive awareness, and mentor and up-skill colleagues. Day-to-day, you'll create high-impact designs and visual work for both print and digital formats, pushing the brand forwards and supporting campaigns that increase donor income, brand awareness and reach. Leading campaign and content design, you'll deliver concept development and lead art direction, define and document design systems and brand standards and adopt and integrate new tools that will streamline and enhance our client's work. Additionally, you will - Facilitate creative workshops - Champion accessibility and inclusion in design - Act as brand guardian for consistency across UI/UX and traditional graphic design - Evaluate and integrate AI-assisted workflows and develop guidelines for use - Scope, brief, and quality-assure external suppliers - Mentor designers and content creators - Define and track creative campaign goals About You To join our client as a Senior Graphic Designer, you will need: - Significant professional experience in a multi-channel design role covering both print and digital, ideally within the charity or values-driven sector - Proven track record leading creative for integrated campaigns, from concept to delivery, working closely with fundraising and marketing teams - Experience establishing and maintaining design systems and brand governance across a growing organisation - Supplier management and quality assurance experience across print and digital production and confidence with specifications and proofs - Experience leading in accessibility standards and inclusive design principles to improve reach and impact - Experience working with an agile framework and familiarity with scrum and sprint methodologies - Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries - Familiarity with AI-assisted creative tools (e.g., Adobe Firefly, Microsoft Co-Pilot) and their appropriate, ethical use - Degree-level qualification (or equivalent experience) in Graphic Design, Visual Communication, Interaction Design or related field The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £45,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a rare opportunity to have real impact every day, deliver exciting visual campaigns that will support and drive our client's mission. You'll be the key component of their marketing and fundraising work, playing a lead role, setting the tone and driving the delivery whilst growing and developing your own skills and implementing exciting new tech and processes. What's more, you'll discover a wide range of reward schemes and benefits alongside the chance to help make a difference to communities around the world that are in need. Other organisations may call this role Lead Graphic Designer, Visual Communications Manager, Marketing Designer, Brand Visual Lead, or Visual Campaign Designer. So, if you're ready to create incredible visuals as a Senior Graphic Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jan 08, 2026
Full time
Senior Graphic Designer Our client is seeking a talented Senior Graphic Designer to deliver a brilliant array of visual content that supports marketing and fundraising activity. This is an exceptional opportunity for a high-calibre graphic designer to take their career to the next level and use their extensive talents to build narrative and tell our client's amazing story. Location: Kent or Oxford (with hybrid working) Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract: Permanent, full-time The Role As a Senior Graphic Designer, you will create, and lead others in the creation of exceptional visual design solutions that make our client's brand stand out, display their vision and engage with their audiences. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. You'll be a key part of this process, working closely with the fundraising and marketing teams to elevate their visual offering, develop creative designs that meet needs and drive awareness, and mentor and up-skill colleagues. Day-to-day, you'll create high-impact designs and visual work for both print and digital formats, pushing the brand forwards and supporting campaigns that increase donor income, brand awareness and reach. Leading campaign and content design, you'll deliver concept development and lead art direction, define and document design systems and brand standards and adopt and integrate new tools that will streamline and enhance our client's work. Additionally, you will - Facilitate creative workshops - Champion accessibility and inclusion in design - Act as brand guardian for consistency across UI/UX and traditional graphic design - Evaluate and integrate AI-assisted workflows and develop guidelines for use - Scope, brief, and quality-assure external suppliers - Mentor designers and content creators - Define and track creative campaign goals About You To join our client as a Senior Graphic Designer, you will need: - Significant professional experience in a multi-channel design role covering both print and digital, ideally within the charity or values-driven sector - Proven track record leading creative for integrated campaigns, from concept to delivery, working closely with fundraising and marketing teams - Experience establishing and maintaining design systems and brand governance across a growing organisation - Supplier management and quality assurance experience across print and digital production and confidence with specifications and proofs - Experience leading in accessibility standards and inclusive design principles to improve reach and impact - Experience working with an agile framework and familiarity with scrum and sprint methodologies - Expert user of Adobe Creative Cloud (InDesign, Illustrator, Photoshop, After Effects/Premiere) and familiarity with Figma or similar for components and libraries - Familiarity with AI-assisted creative tools (e.g., Adobe Firefly, Microsoft Co-Pilot) and their appropriate, ethical use - Degree-level qualification (or equivalent experience) in Graphic Design, Visual Communication, Interaction Design or related field The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £45,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a rare opportunity to have real impact every day, deliver exciting visual campaigns that will support and drive our client's mission. You'll be the key component of their marketing and fundraising work, playing a lead role, setting the tone and driving the delivery whilst growing and developing your own skills and implementing exciting new tech and processes. What's more, you'll discover a wide range of reward schemes and benefits alongside the chance to help make a difference to communities around the world that are in need. Other organisations may call this role Lead Graphic Designer, Visual Communications Manager, Marketing Designer, Brand Visual Lead, or Visual Campaign Designer. So, if you're ready to create incredible visuals as a Senior Graphic Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Forvis Mazars' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile . click apply for full job details
Jan 08, 2026
Full time
Forvis Mazars' Energy, Infrastructure & Environment practice is trusted by the world's leading investors and developers in the sector to deliver a broad range of services. Within this practice, the Infrastructure Finance business unit provides modelling, model audit, valuations, training and advisory services to clients across EMEA and the Americas, from regional hubs in London, Paris, New York, Toronto, Johannesburg and Delhi. Job Purpose To support Partners and Directors in further developing the Advisory and Valuations service lines within Forvis Mazars through the delivery of a high-quality service across a range of clients within the energy & infrastructure sector - acquisitions, valuations, sales, fundraisings, bid advisory and debt raisings. We are now looking for the right person to help drive the business forward. The right person would: Be able to lead advisory and valuation assignments, both through proactive project management and by providing commercial and sector-based direction to a broader team of sector specialists (it is expected that an individual will split their time 50:50 between advisory and valuations assignments, however this may be flexed based on client requirements from time to time). Have excellent client relationship building skills, combining commitment to first-rate client service with the curiosity to understand the client's business and assets. Have first-rate powerpoint skills, report writing skills, combined with natural intellectual curiosity. Be comfortable interpreting, sense-checking and running Excel-based financial models with 3-way financial statements. Be committed to business development as well as project execution. Have significant experience in the energy and infrastructure sector already. The role could be at the Associate Director level or at the Manager level, depending mostly on the candidate's level of experience. At the AD level, we would expect more autonomous client relationships, more business development responsibilities and more leadership within the team. Professional Responsibilities Project Delivery Manage the delivery of advisory engagements. This will include: Preparing transaction documentation - business plans, information memorandum and financial models. Researching and approaching potential buyers / sellers for clients. Taking the day to day lead role in running assignments, typically with a portfolio of assignments at any one time. Project managing aspects of larger transactions and project managing, in full, smaller ones. Building strong working relationships with the client, ensuring any problems or requests are dealt with promptly. Providing clear tactical advice on larger and more complex transactions, under the supervision of more senior team members. Maintaining control and stability under pressure whilst recognising the deadline or urgency to be dealt with. Ensuring that clients are billed according to the agreed billing plans under each engagement. Ensuring that projects are managed in accordance with Mazars' quality and risk procedures. Ensuring budget is set and managed, with appropriate financial management on the jobs. Manage the delivery of valuation engagements. This will include: Producing a project plan and managing other team members to ensure that this plan is delivered. Analysing information received, identifying key valuation issues, raising questions with clients and reflecting these in our valuation conclusions. Reviewing market evidence produced by valuation researchers; sense-checking and adding to this by building a network of contacts and getting informal market feedback on current market conditions. Analysing financial models, ensuring sensitivities are run correctly and reviewing valuation calculations. Report writing and/or reviewing drafts of reports written by team members. Financial management of projects, including financial forecasting, billing and debt collection, and reporting on their progress to the Director/Partner. Ensuring projects are managed in accordance with Mazars' quality and risk procedures. Over time, developing direct relationships with clients, gaining their trust. Leading, coaching and reviewing the work of more junior valuation professionals. People & Product Development Help to develop our client deliverables, processes and our team technically by ensuring that they are properly informed by relevant sector dynamics and a commercial understanding. Acting as a mentor to junior team members: help individuals to achieve their potential through coaching, training and development. Reviewing the work of others and provide informal feedback throughout the fieldwork stage. Help to ensure that our deliverables and other outputs are visually effective and clear. Build broader market relationships and knowledge that will help to ensure that our valuations are up to date and informed by the latest market insights; help to build the culture of the team so that junior team members also become used to doing this. Help to promote a general culture of learning and development across the team from one job to the next. Potential for line management responsibilities for staff in London, Delhi and Pune. Business Development & Broader Team Engagement Develop market intelligence and sector knowledge to prepare for new deal opportunities and pitches. Take lead on proposal documents for new opportunities and help to convert these. Build an external network, developing a strong rapport with both existing and target clients and key market constituents. Support the team in marketing activity as well as building own market profile. Build an internal network within Forvis Mazars (both in the UK and internationally), to maximise the value we bring to clients and opportunities for the firm as a whole. Work as part of an integrated deal advisory offering, working closely with colleagues across Transaction Services, Tax and other advisory teams. Promote Forvis Mazars energy and infrastructure sector knowledge both within the broader teams at Forvis Mazars and to other relevant parts of the firm. Key Requirements The right person is likely to have several years of experience doing deal advisory and valuation work in the energy and infrastructure sector (at least 6 years for the manager role, or 8 years for the associate director role). Strong track record in the energy & infrastructure sector, gained through M&A or financing transactions. Good understanding of the industry, key sector trends and the key players in the market. Demonstrable project management skills and ability to work toward demanding timetables. Strong, proven financial modelling capabilities, including proven knowledge of market standard valuation techniques in the energy and infrastructure sector. Track record of building enduring relationships with clients through repeat work. Ability to interpret and present results, identify issues through sound analysis and application of commercial acumen in all situations. Be a highly pro-active, confident team player with a proven ability to build constructive professional relationships at all levels. Ability to develop self and others, with proven track record of managing junior members of the team (for Manager level). Detailed understanding of engagement and risk processes used in an accountancy firm context, and experience of applying these. Accounting and/or broader finance knowledge, including qualifications such as the ACA or CFA, would be desirable but not essential. Fluency in English both written and verbal is mandatory and fluency in a second EU language is desirable. Self-motivated, ambitious and hard working. Driven by a passion to provide excellent client service and to build a growing business, with a strong team ethic. Excellent written and oral presentation skills. Excellent MS Office skills. About Forvis Mazars Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories. Both member firms share a commitment to providing an unmatched client experience, delivering audit & assurance, tax and advisory services around the world. Together, our strategic vision strives to move our clients, people, industry and communities forward. Through our reach and areas of expertise, we help organisations respond to emerging sustainability issues in the global marketplace including human rights, climate change, environmental impacts and culture. We are one diverse, multicultural, multi-generational team with a huge sense of connection and belonging. This is a place where you can take ownership of your career, get involved, believe in yourself and put your ideas into action. At Forvis Mazars, we empower our people and celebrate individuality. We thrive on teamwork and are agile . click apply for full job details
About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. Technology Department The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Senior C# Developer - Analytics Development Team (London) We're looking for a highly skilled C# engineer with deep software engineering expertise and a strong understanding of financial markets. You'll contribute to the design and development of advanced pricing and risk platforms, including a high performance distributed computing and market data system that supports quantitative research and trading. This role involves close collaboration with technology, trading, and quantitative teams, ensuring solutions meet business objectives while promoting Agile best practices, robust architecture, and continuous innovation. We're seeking a strong C# engineer who's passionate about building scalable, high performance systems and developing innovative products that evolve with the business. Responsibilities Contribute to the architecture, design, and implementation of technology solutions developed and maintained by the team. Collaborate with the Software Development Manager to shape the development roadmap and define strategic priorities. Ensure all delivered systems meet production quality standards, are fully documented, and support a smooth handover for long term maintenance. Help define, promote, and uphold best practices in software engineering to ensure consistency, quality, and scalability across the team's work. Actively participate in Agile ceremonies - including sprint planning, stand ups, and retrospectives - ensuring principles are applied effectively. Support sprint delivery by ensuring stories and bugs are well defined, prioritised, testable, and accompanied by clear acceptance criteria. Troubleshoot, diagnose, and resolve support issues efficiently, maintaining a professional and customer focused approach. Comply with the Operational Risk Framework, meeting all regulatory, security, and company standards. Demonstrate and promote integrity, professionalism, and alignment with Marex values in all interactions. Skills and Experience Expert in C# Strong in Pythonn Hands on experience with React, JavaScript, and TypeScript for front end development. Proven exceptional mathematical and analytical abilities. Strong understanding of risk sensitivities ("Greeks"). Solid experience with derivative products. Skilled in working with SQL Server and MongoDB databases. Experience implementing Infrastructure as Code using Terraform or similar tools. Familiar with modern CI/CD pipelines and DevOps best practices. Knowledge of cloud technologies, ideally AWS (Amazon Web Services). Proficient in using unit and integration testing frameworks to ensure code quality and reliability. Strong understanding of Agile and Scrum methodologies. Methodical approach to software architecture and design, with the ability to apply the right design patterns and principles for each project. Excellent verbal and written communication skills, with the ability to convey complex Competencies Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Ability to take a high level of responsibility in a fast pace and high volume environment Excels at building relationships, networking and influencing others Additional Information If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Jan 08, 2026
Full time
About Marex Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. Technology Department The Technology Department delivers differentiation, scalability and security for the business. Reporting to the CEO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Senior C# Developer - Analytics Development Team (London) We're looking for a highly skilled C# engineer with deep software engineering expertise and a strong understanding of financial markets. You'll contribute to the design and development of advanced pricing and risk platforms, including a high performance distributed computing and market data system that supports quantitative research and trading. This role involves close collaboration with technology, trading, and quantitative teams, ensuring solutions meet business objectives while promoting Agile best practices, robust architecture, and continuous innovation. We're seeking a strong C# engineer who's passionate about building scalable, high performance systems and developing innovative products that evolve with the business. Responsibilities Contribute to the architecture, design, and implementation of technology solutions developed and maintained by the team. Collaborate with the Software Development Manager to shape the development roadmap and define strategic priorities. Ensure all delivered systems meet production quality standards, are fully documented, and support a smooth handover for long term maintenance. Help define, promote, and uphold best practices in software engineering to ensure consistency, quality, and scalability across the team's work. Actively participate in Agile ceremonies - including sprint planning, stand ups, and retrospectives - ensuring principles are applied effectively. Support sprint delivery by ensuring stories and bugs are well defined, prioritised, testable, and accompanied by clear acceptance criteria. Troubleshoot, diagnose, and resolve support issues efficiently, maintaining a professional and customer focused approach. Comply with the Operational Risk Framework, meeting all regulatory, security, and company standards. Demonstrate and promote integrity, professionalism, and alignment with Marex values in all interactions. Skills and Experience Expert in C# Strong in Pythonn Hands on experience with React, JavaScript, and TypeScript for front end development. Proven exceptional mathematical and analytical abilities. Strong understanding of risk sensitivities ("Greeks"). Solid experience with derivative products. Skilled in working with SQL Server and MongoDB databases. Experience implementing Infrastructure as Code using Terraform or similar tools. Familiar with modern CI/CD pipelines and DevOps best practices. Knowledge of cloud technologies, ideally AWS (Amazon Web Services). Proficient in using unit and integration testing frameworks to ensure code quality and reliability. Strong understanding of Agile and Scrum methodologies. Methodical approach to software architecture and design, with the ability to apply the right design patterns and principles for each project. Excellent verbal and written communication skills, with the ability to convey complex Competencies Excellent verbal and written communication skills A collaborative team player, approachable, self efficient and influences a positive work environment Demonstrates curiosity Resilient in a challenging, fast paced environment Ability to take a high level of responsibility in a fast pace and high volume environment Excels at building relationships, networking and influencing others Additional Information If you're forging a career in this area and are looking for your next step, get in touch! Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.